2003 HONDA PILOT Air Bags Problems
117 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (117)
SRS airbag light stays on.
The contact owns a 2003 Honda Pilot. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 256,000.
Mileage: 256,000
The contact, an attorney, was filing a complaint on behalf of a client who owned a 2003 Honda Pilot. The contact stated that while his client was driving at an undisclosed speed, another vehicle struck the client's vehicle, causing the air bags to deploy. The husband did not sustain any injuries; however, the client's wife was rendered quadriplegic. The client's wife fractured her spinal vertebra and later passed away. The cause of death was believed to have been caused by the accident. There was a police report filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2003 Honda Pilot. The contact stated that while driving at slow low speeds, the vehicle was difficult to shift into second gear. The SRS warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact about a possible recall. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The contact stated the failure was like NHTSA Campaign Number: 04V176000 (Power Train). The failure mileage was approximately 180,000. The contact stated 2nd gear is no longer working. Honda stated the recall was fixed, but the contact stated that was incorrect.
Mileage: 180,000
The contact owns a 2003 Honda Pilot. The contact received notification of NHTSA Campaign Number: 19V501000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
RECALL NOTICE FROM HONDA
Mileage: 177,000
I WAS NOTIFIED BY AMERICAN HONDA THAT MY VEHICLE REQUIRED A SAFETY RECALL OF THE TAKATA HONDA PASSENGER AIRBAG INFLATOR (RECALL # 19-076). UPON INSPECTION THE HONDA TECHNICIAN FOUND THAT "ONE OF THE SECURING STUDS FOR THE ASSEMBLY IS BROKEN AND REPLACEMENT OF THE DASHBOARD FRAME IS REQUIRED." AT THIS POINT MY "FREE" RECALL CAME WITH A CHARGE OF $820. AMERICAN HONDA WAS ONLY WILLING TO PAY 10%. THE VEHICLE WAS PREVIOUSLY RECALLED IN 2015 FOR THE SAME PROBLEM. IN ALL LIKELIHOOD THE SECURING STUD WAS BROKEN DURING THAT SERVICE. AMERICAN HONDA REFUSES TO ACKNOWLEDGE THE MOST LIKELY SCENARIO AND INSTEAD HAS DECIDED TO HOLD ME PERSONALLY RESPONSIBLE FOR THE REPAIR.
Mileage: 240,338
MY 2003 HONDA PILOT HAS "SRS LIGHT ON" AT THE VEHICLE DASHBOARD. I WAS DRIVING IN OUR RESIDENTIAL SUBDIVISION AREA AND ABOUT TO PARK IN MY DRIVEWAY, THE SRS WENT ON. I AM NOT DRIVING THIS VEHICLE NOW UNTIL THIS FAULT HAS TO BE FIXED IMMEDIATELY. IF THERE IS A FAULT WITH THE INSTALLED AIR BAG, PLEASE HELP ME TO COVER THE REPAIR/REPLACEMENT COSTS OF THIS FAULTY AIRBAG. THANK YOU.
Mileage: 156,386
AVISO URGENTE DE SEGURIDAD POR INFLADOR DEFECTUOSO DE BOLSAS DE AIRE
TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, TO AVOID COLLIDING WITH ANOTHER VEHICLE, HE TURNED THE STEERING WHEEL TO THE LEFT THEN TO THE RIGHT AND LOSS CONTROL OF THE WHEEL. THE CONTACT CRASHED INTO A DEEP DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A JUNK YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSES OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT HE WENT TO FLOW HONDA OF STATESVILLE DEALER (1003 FOLGER DR, STATESVILLE, NC 28625) AND INFORMED THEM OF THE FAILURE AND SHOWED PICTURES OF THE ACCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Mileage: 154,000
THE GEAR SHIFTER WILL NOT GAUGE IS STUCK IN ONE POSITION
Mileage: 200,000
I TOOK MY PILOT TO THE HONDA DEALER FOR THE AIRBAG RECALL BUT THEY REFUSED TO RESET THE RED WARNING LIGHT ON THE DASHBOARD. DOES THIS MEAN THE AIR BAGS ARE STILL DEFECTIVE?
I WAS DRIVING ON SR 207 WHEN A TRUCK SIDESWIPED ME WHICH SENT MY CAR TO A DEEP DITCH. IT BRIEFLY LAID ON ITS SIDE THEN UP AND OUT THE DITCH BUT DRIVER'S SIDE AIRBAG DIDN'T DEPLOY.
Mileage: 237,041
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V501000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK HONDA (5125 DUKE ST, ALEXANDRIA, VA 22304, (703) 823-8000) AND WAS INFORMED ABOUT DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DECLINED THE REPAIRS DUE TO THE FEE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 107,000
I NEVER GOT RECALLS FIXED AND DEALER SERVICE MARKED AS CHECKED BUT NOT REPLACED AND SRS LIGHT HAS BEEN ON SINCE SERVICE AND I HAD TO PAY TO GET RECALLED DUE TO EMERGENCY INTERLOCK WAS DAMAGED
TRANSMISSION SLIPS ENGINE LIGHT DOES NOT COME ON WAS TOLD TRANSMISSION IS SEPARATE SO ITDOES NOT SHOW UP BECAUSE THE LIGHT DOES NOT COME IT DOES NOT SHOW UP ON THE COMPUTER DOES NOT HAPPEN ALL THE TIME SO IT CAN AND DOES WHEN DRIVING IT GOES INTO NEUTROL
Mileage: 195,000
03 HONDA PILOT TRANSMISSION IS SLIPPING IN BETWEEN GEARS TALKED TO HONDA DONT WANT TO TAKE CARE OF PROBLEM EVEN WEN THEY HAV RECALL ON IT IVE SEEN HUNDREDS OF SAME EXACT ISSUE ALL OVER INTERNET WITH EXACT SAME PROBLEM AND HONDA IS STILL TRYING TO CHARGE FIOR THERE OWN RECALL
SRS LIGHT CAME ON IN THE VEHICLE. DIAGNOSTIC SCANNER STATES PROBLEM IS DRIVERS SIDE AIR BAG INFLATOR OPEN OR INCREASED RESISTANCE.
Mileage: 156,400
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TRADED IN, IN 2011. *JS
THIS VEHICLE IS NO LONGER ON THE ROAD. IT WAS GIVEN/NO MONEY TO A JUNKMAN 5 YEARS AGO. PLEASE WE HAVE TRIED TO STOP THE NOTICES AND CALLS. PLEASE LET MOTOR VEHICLE KNOW THAT THIS CAR IS NO LONGER ON THE ROAD. WE HAVE CALLED HONDA SEVERAL TIMES TO STOP THESE NOTICES.
THIS IS A FOLLOW UP OF A COMPLAINT FILE LAST YEAR- NHTSA ID NUMBER: 11045405. I TOOK MY VEHICLE TO A HONDA DEALER AS REQUIRED BY AMERICAN HONDA. THEY CONFIRMED THAT THE OPDS MODULE WAS FAULTY. I CONTINUED TO CONTACT AMERICAN HONDA BY MAIL. THEY ADVISED THAT ME THAT I WOULD HAVE TO PAY $775.00 DEDUCTIBLE FOR THE REPLACEMENT OF THE DEFECTIVE OPDS MODULE VERBALLY AS THEY WOULD NOT CORRESPOND TO ME IN ANY WRITTEN FORM.
Mileage: 227,544
I WANTS TO KNOW IF MY BECAUSE IS ON THE RECALL LIST
IN MID-OCTOBER OF THIS YEAR THE SRS LIGHT CAME ON AND REMAINED LIT DURING THE VEHICLE OPERATION. I BROUGHT THE VEHICLE INTO A LOCAL REPAIR SHOP AND AFTER TESTING IT WAS DETERMINED THE OPDS MODULE AND SENSOR BACK WAS NOT FUNCTIONING AND NEEDED TO BE REPLACED. AT THE TIME OF THE DETERMINATION THE VEHICLE HAD 227,544 MILES ON THE ODOMETER. DURING THE WEEK OF 10-21-17 I CALLED AMERICAN HONDA MOTOR CO. INC AT 800 999-1009 AND SPOKE TO WENDY. I RELATED THE ABOVE TO HER. I TOLD HER THAT IN THE WINTER 2006-207 I RECEIVED A LETTER FROM AMERICAN HONDA INDICTING THAT THE OPDS CONTROL UNIT AND SENSOR HAD THE WARRANTY EXTENDED TO 10 YEARS OR 150,000 MILES. I ASKED IF THIS WARRANTY HAD BEEN FURTHER EXTENDED AND SHE INDICATED IT HAD NOT BEEN. SHE DID SOME RESEARCH ON MY VEHICLE AND TOLD ME THESE COMPONENTS HAD BEEN REPLACED IN AUGUST OF 2011. I ASKED IF THEY COULD BE REPLACED AGAIN FOR NO CHARGE AND SHE SAID NO. SHE SAID TO CHECK WITH A HONDA DEALER AND THEY MAY BE ABLE TO HELP. I INDICATED THAT THE $1,550.00 QUOTE FROM THE SHOP THAT DIAGNOSED THE PROBLEM WAS 35-40% OF THE CURRENT VALUE OF THE VEHICLE AND TO SPEND THIS AMOUNT ON THE REPAIR NOW WOULD NOT BE A WISE DECISION ON MY PART. I RETURNED TO MY RECORDS FOR THE VEHICLE AND I FOUND A RECEIPT FROM DELRAY HONDA LOCATED AT 3000 S. FEDERAL HIGHWAY, DELRAY BEACH FL. DATED AUGUST 20, 2011 FOR THE REPLACEMENT OF THE OPDS SENSOR UNIT AND POSITION DETECTOR SYSTEM DETECTOR UNIT. THIS REPAIR WAS DONE AT NO CHARGE TO ME. THE MILEAGE ON THE VEHICLE AT THAT TIME WAS 147,892. I CALLED DELRAY HONDA AND WAS TOLD THAT I HAD TO PAY A DIAGNOSTIC CHARGE OF ABOUT $150.00 TO SEE WHAT THE PROBLEM WAS BEFORE THEY COUL GIVE AN ESTIMATE. I SAID I ALREADY HAD DONE THAT AND WAS TOLD THEY COULD NOT HELP UNLESS I PAID TO HAVE THE PROBLEM INVESTIGATED.
Mileage: 227,544
TAKATA RECALL. I TOOK MY HONDA PILOT TO CROWN MOTORS HONDA DEALERSHIP DUE TO THE AIRBAG RECALLS THEN WHEN IT WAS DONE I WAS JUST GIVEN THE KEYS AND THEN ANOTHER RECALL HAPPENED BUT I COULDN'T GET THE SECOND ONE FIX DUE TO THE PARTS BEING OUT OF STOCK THEN MY FRIEND DROVE MY HONDA PILOT AND HIT A DEER OMG THAT WAS MY FIRST ACCIDENT FOR MY HONDA PILOT AND THE AIRBAGS NEVER WENT OFF AND UGH WE WERE IN THE BACK ROADS OF OREGON AT NIGHT HEADING BACK TO CALIFORNIA ADD TO THAT WE HAD HER 2 KIDS AND MY 2 KIDS AND 2 OF THEIR FRIENDS BUT NO AIRBAGS EVER WENT OFF I THOUGHT THE SIDE AIRBAGS WOULD HAVE WITH THE IMPACT. I GOT LUCKY THAT THE FRONT AIRBAGS DIDN'T GO OFF SINCE IT WAS RECALLED AND I NEVER GOT IT FIXED
WHEN I DRIVING 95 N GOING TO CONNECTICUT THERE'S A HUGE SMOKE ON THE HOOD AND THE OTHER MOTORIST BEHIND ME, HE SAW A LOT OF OIL DRIPPING ON THE STREET AND HE GAVE ME A HONK. I PARKED THE CAR BESIDE THE HIGHWAY AND I OPENED THE HOOD REMOVE THE NEGATIVE BATTERY TO AVOID THE FIRE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V370000 AND 15V320000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE DRIVER SIDE HIT SIDE OF MOUNTAIN CAUSING IT TO GO DOWN HILL ON PASSENGER SIDE. ROLLED OVER THREE TIMES. NO AIR BAGS DEPLOYED. PERSON SITTING IN PASSENGER SEAT RECEIVED A SCALP INJURY, BUT NO LOSS OF CONSCIOUSNESS. VEHICLE WAS ON A DIRT ROAD AND WAS TRAVELING BETWEEN 20 AND 25 MPH.
Mileage: 157,000
TAKATA RECALL.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE BATTERY FAILED IN THE VEHICLE AND CAUSED THE AIR BAGS TO DEACTIVATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 149,000.
Mileage: 149,000
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS WERE REPLACED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). AFTER THE REPAIR, THE AIR BAG LIGHT ILLUMINATED AND THE INSTRUMENT PANEL DISPLAYED A WARNING MESSAGE THAT READ "SRS SIDE AIR BAG". THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.
Mileage: 179,000
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS), 12V573000 (ELECTRICAL SYSYTEM), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THEY WOULD CALL WHEN THE PART WOULD BECOME AVAILABLE AND DID NOT FOLLOW UP FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT ALREADY RECEIVED THREE NOTIFICATIONS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 100.
Mileage: 100
I WAS INVOLVED IN AN AUTO ACCIDENT. WHEN I CAME TO THE INSIDE OF THE CAR WAS SMOKING. THE AIR BAGS WERE DEPLOYED AND I HAD A THREE INCH BURNED HOLE IN MY LEFT ARM. NOW I HAVE A PERMANENT SCAR BECAUSE OF THE AIRBAG. I HAVE PICTURES, POLICE REPORT AND HOSPITAL REPORTS. MA 10/19/2015 UPDATED 12/05/2017*CN
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY AIRBAG INFLATOR RECALL 14V-349 AND 14V-351 WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PART(S) WERE ON BACK ORDER. *JB
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG WARNING LIGHT WAS OFF WHILE A PASSENGER WAS SEATED IN THE PASSENGER SEAT. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
Mileage: 184,000
AMERICAN HONDA MOTOR COMPANY MAILED ME A SAFETY RECALL NOTICE CONCERNING UNSAFE PASSENGER AIR BAG (JANUARY 2015). ANOTHER NOTICE WAS RECEIVED CONCERNING UNSAFE DRIVER FRONT AIR BAG (APRIL 2015). FURTHER, HONDA INDICATED THAT ABNORMAL DEPLOYMENT OF THESE AIR BAGS COULD RESULT IN SERIOUS INJURY OR FATALITY. I CALLED MY LOCAL HONDA DEALERSHIP (UNION CITY, GA HONDA) IN FEBRUARY, APRIL AND MAY 2015. INFORMED THAT AIR BAG PARTS CONTINUE TO BE DELAYED TO THE DEALERSHIP. PARTS ARE NOW DUE INTO THE DEALERSHIP ON OR ABOUT 21 JUNE 2015. I HAVE INFORMED MY ATTORNEY IN THE EVENT MY 2003 HONDA PILOT AIR BAGS DEPLOY UNDER THE CONDITIONS EXPLAINED IN HONDA'S TWO SAFETY RECALL NOTICES.
HONDA HAS NOT BEEN ABLE TO CONDUCT REPAIRS FOR AIR BAG RECALLS FOR MORE THAN 90 DAYS. THE VEHICLE WAS AT THE DEALERSHIP FOR SERVICE ON JANUARY 31 2015 AND THE PARTS ARE NOT AVAILABLE AS OF TODAY MAY 9 2015.
Mileage: 108,000
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG INFLATOR RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V349000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
A RECALL NOTICE CAME IN JANUARY 2015. I CALLED MY LOCAL DEALER FOR A REPAIR. HE TOOK MY INFORMATION AND SAID THE PARTS SHOULD ARRIVE APRIL 1ST 2015. I CALLED TODAY (4/16/15) AND NOW THE SERVICE DEPARTMENT SAID HONDA PUSHED BACK THE DATE TO JUNE 1ST 2015 FOR. IT IS WELL OVER 60 DAYS FROM THE TIME OF NOTICE. HOW MUCH LONGER SHOULD I HAVE TO WAIT FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR PROBLEM? *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
MADE CONTACT WITH CLAWSON HONDA OF FRESNO, CA FOR THE RECALL OF AIRBAGS. APPOINTMENT TO DROP THE VEHICLE OFF ON 2/3/15 AND WORK WAS TO BE DONE WITHIN TWO DAYS. ON 2/6/15, THE RENTAL CAR WAS STARTING TO EAT AT OUR BUDGET AND THE AIRBAGS WERE NEVER RECEIVED OR INSTALLED. CAR WAS RETRIEVED WITH NO WORK DONE. A SECOND RECALL NOTICE WAS RECEIVED THE WEEK OF 4/6/15 IN THE MAIL. MADE CONTACT BY E-MAIL WITH CLAWSON HONDA. I WAS TOLD THEY WOULD CHECK INTO IT AND GET BACK WITH ME. IS THIS SAFETY RECALL NOT IMPORTANT, THAT IT HAS TAKEN OVER THREE MONTHS AND NO PARTS HAVE BEEN RECEIVED YET? *TR
Mileage: 132,502
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER STATED THAT THEY ONLY HAD ONE PART TO DO THE REPAIR. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAG RECALL NOTICE. TOOK TO HONDA DEALER "MEL RAPTON HONDA SACRAMENTO CA. 95821-5104", IN JANUARY 2015 FOR REPLACEMENT. WAS TOLD NECESSARY PARTS WERE ON BACKORDER AND THEY WOULD CONTACT ME WHEN AVAILABLE. NEVER CONTACTED. RECEIVED SECOND NOTICE OF RECALL APRIL 2015. CALLED DEALER AND WAS INFORMED PARTS STILL ON BACKORDER. IN THE MEANTIME IT APPEARS I AM IN DANGER FROM DEFECTIVE AIRBAGS. HONDA APPEARS IN NO HURRY TO KEEP ME FROM DYING FROM THE DEFECTIVE AIRBAGS. IS THAT HOW WE ARE PROTECTED BY THE NHTSA? . *TR
Mileage: 71,249
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) WERE RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAG, EXTERIOR LIGHTING, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS AVAILABLE FOR THE DRIVER SIDE AIR BAG, BUT NOT AVAILABLE FOR THE PASSENGER SIDE AIR BAG VIA NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE WHEN BOTH RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED TWO RECALL NOTICES RELATING TO AIRBAGS IN JANUARY AND CONTACTED MY DEALER IMMEDIATELY. I AM STILL WAITING FOR HONDA TO PROVIDE AIRBAGS FOR THE DRIVER & PASSENGER SIDES. THE DEALER HAS BEEN TOLD THEY ARE "ON BACKORDER" - I HAVE VERIFIED THIS INFORMATION WITH OTHER DEALERS. HONDA NEEDS TO MAKE THESE REPLACEMENTS A PRIORITY IT HAS BEEN 4 MONTHS AND THEY WON'T PROVIDE THE REPLACEMENTS IN THE MEANTIME WE ARE AT RISK! *TR
LETTER FROM SENATOR TOOMEY ON BEHALF OF CONSTITUENT RE 2003 HONDA PILOT RECALL (ATTN: AUBREY YANZITO). *SMD THE DEALER INFORMED THE CONSUMER, ALL OF THE PARTS FOR THE AIR BAG RECALL, HAD NOT ARRIVED. *JB
I RECEIVED A RECALL LETTER FROM AMERICAN HONDA MOTOR CO. BACK IN JANUARY OF THIS YEAR. THE LETTER STATED THAT MY CAR WAS BEING RECALLED FOR FAULTY AIR BAGS. CONTACTED THE CLOSEST DEALER SHIP AS INSTRUCTED IN THE LETTER; WAS TOLD AT THAT TIME IT WOULD TAKE TWO WEEKS TO GET THE PARTS IN. WHEN I CONTACTED THE DEALERSHIP AFTER THE TWO WEEK WAIT, I WAS INFORMED THAT THE PARTS WHERE ON BACK ORDER AND I WOULD HAVE TO WAIT MY TURN. CONTACTED AMERICAN HONDA OVER THIS AND WAS TOLD THAT PARTS COULD BE RE-ROUTED TO SOLVE MY PROBLEM. WAS CONTACTED BY AMERICAN HONDA AND WAS TOLD PARTS WHERE ON BACK ORDER, AND THAT THEY SHOULD ONLY TAKE ANOTHER FEW WEEKS. ITS NOW THE END OF MARCH, THE BEGINNING OF APRIL, AND I'M STILL WAITING FOR SAID PARTS THAT WHERE ONLY SUPPOSE TO TAKE 2 WEEKS TO RECEIVE. EVERY TIME I CONTACT THE DEALERSHIP OR AMERICAN HONDA ALL I'M GETTING IS THE SAME OLD DANCE AROUND ABOUT PARTS, AND SEVERAL TIMES THE PEOPLE HAVE BEEN RUDE TELLING ME TO JUST WAIT. HONDA CASE # N032015-02-1300761
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CONTACTED SCOTT ROBINSON SERVICE CENTER - TORRANCE ,CA. ON FEB 03 ,2015 FOR REPLACEMENT OF RECALLED AIRBAGS..WAS TOLD THAT THEY WERE OUT OF STOCK AND WOULD CALL ME. WHEN AVAILABLE. AFTER SIX WEEKS OF NO CONTACT WITH SERVICE CENTER I CALLED THEM. WAS TOLD THAT THEY ONLY HAD PASSENGER SIDE AIR BAG IN STOCK AND WOULD HAVE TO BACK ORDER DRIVERS SIDE AIRBAG..I OPTED TO HAVE THEM INSTALL THE PASSENGER SIDE AND NOW WAITING TO HEAR ON THE DRIVER SIDE AIR BAG. IN ONE WEEK IT WILL BE 60 DAYS THAT I HAVE BEEN WAITING FOR THE COMPLETION OF THE RECALLED AIR BAGS. *TR
RECEIVED RECALL NOTICES FOR BOTH PASSENGER AND DRIVER-SIDE AIRBAGS, NHTSA RECALLS 14V-349 AND 14V-351. 14V-349 ADVISES AVOIDING HAVING A PASSENGER SIT IN THE FRONT SEAT FOR SAFETY REASONS. CONTACTED DEALERSHIP IN EARLY FEBRUARY ABOUT PERFORMING SERVICE, THEY ORDERED PARTS. HONDA HAS NOT PROVIDED DEALERSHIP WITH PARTS TO MAKE THE REPAIR, AND IT IS NOW APPROACHING 60 DAYS SINCE ORDER WAS PUT IN. I SEE MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE. HONDA IS NOW BREAKING THE LAW WITH REGARD TO THESE AIRBAG RECALLS BY NOT PROVIDING THE PARTS TO MAKE THE REPAIRS WITHIN 60 DAYS, AND WE ARE ALL LEFT TO DRIVE UNSAFE VEHICLES IN THE MEAN-TIME. AIRBAGS ARE SUPPOSED TO SAVE LIVES, NOT END THEM! NHTSA MUST DO SOMETHING ABOUT THIS! STIFFER PENALTIES ARE APPARENTLY THE ONLY WAY HONDA IS GOING TO COMPLY. *TR
Mileage: 146,000
RECEIVED A NATIONAL RECALL LETTER FOR AIRBAGS. CALLED BILL PEARCE HONDA AND WAS TOLD I HAVE TO WAIT FOUR MONTHS FOR THE PART BECAUSE IT IS ON " BACK ORDER. " *TR
Mileage: 111,000
JANUARY 2015 I RECEIVED AN AIR BAG RECALL ON 2003 HONDA PILOT, THE SAME DAY I CONTACTED TEMPE HONDA WITH MY RECALL ID NUMBER TO SCHEDULE AN APPOINTMENT TO HAVE THE ISSUE TAKING CARE OF, PROMPTLY E-MAIL CONFIRMATION WAS RECEIVED WITH THE DATE AND TIME AVAILABLE AND NO FURTHER QUESTION OF ANY KIND. WHEN I ARRIVED TO THE TEMPE HONDA DEALER THE DAY OF THE APPOINTMENT A SERVICE REPRESENTATIVE ASKED ME IF ANY OTHER SERVICE OF ANY KIND WAS TO BE PERFORMED AT THAT TIME. I REPLIED NEGATIVE, ONLY THE RECALL ISSUE. AND HANDED THE KEY TO THE SERVICE REPRESENTATIVE, ABOUT 20 MINUTES LATER THE SERVICE REPRESENTATIVE INFORMED ME THAT HE DID NOT HAVE THE REPLACEMENT PART AT THAT TIME, THAT I WOULD RECEIVE A CALL TO RE-SCHEDULE THE SERVICE WHEN THE PARTS WERE AVAILABLE. ALMOST 2 MONTH LATER AND NO PHONE CALL. *TR
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PASSENGERS FRONT AIR BAG INFLATOR RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAIALBLE. *JB
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A RESONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE IN JAN 2015 FOR MY 2003 HONDA PILOT. I IMMEDIATELY CONTACTED THE LOCAL HONDA DEALERSHIP AND REQUESTED THEY ORDER THE PARTS REQUIRED TO SAFELY REPAIR THE AIR BAGS. I CONTACTED THEM AGAIN IN MARCH OF 2015 AND NO PROGRESS HAS BEEN MADE. CURRENTLY HONDA IS UNABLE TO TELL ME HOW MUCH LONGER UNTIL THE REPLACEMENT PARTS WILL BE AVAILABLE TO SAFELY REPAIR THE VEHICLE. I AM BEYOND FRUSTRATED AT THIS TIME. *TR
Mileage: 93,454
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE HAS HAD UNPREDICTABLE BRAKING AND TRACTION FOR WELL OVER A YEAR. DEALER VISIT ON MARCH 14, 2014 DID NOT PRODUCE A CAUSE. MORE RECENTLY I WAS UNABLE TO STOP THE VEHICLE FROM 40 MPH FOR A RED LIGHT WITH FULL BRAKE PRESSURE. ROAD CONDITIONS WERE GOOD AT THE TIME. I HAD TO ACCELERATE THROUGH THE INTERSECTION TO AVOID A COLLISION. THE VEHICLE CURRENTLY DISPLAYS THE "CHECK ENGINE" LIGHT AND "VTM-4" LIGHT QUITE CONSISTENTLY. TRACTION IS ALSO INTERMITTENTLY COMPROMISED BY SOME UNKNOWN PROBLEM. IT SEEMS THAT WHEN THE VTM-4 LIGHT IS ON, THE AWD FEATURE OF THE VEHICLE IS DISABLED. WHEN IT IS ON, IT CANNOT BE DISABLED WITH THE SWITCH ON THE DASH. THE DRIVER SIDE AIR BAG WAS ORDERED ON OCTOBER 29, 2014 BUT HAS NOT YET BECOME AVAILABLE. I CALLED THE DEALER AGAIN ON MARCH 2, 2014 AFTER I RECEIVED ANOTHER AIR BAG RECALL NOTICE. THIS NOW INCLUDES THE PASSENGER SIDE AS WELL AS THE DRIVER SIDE. AIR BAGS ARE NOT EXPECTED FOR ANOTHER TWO TO THREE MONTHS. THEY WILL CALL...............!
Mileage: 202,115
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ THE CONSUMER STATED AS OF 3/12/15 THE RECALL PARTS HAD NOT BECOME AVAILABLE. UPDATED 10/20/2015*JS
I RECEIVED A SAFETY RECALL NOTICE THE END OF JANUARY 2015. I CALLED MY HONDA DEALERSHIP ON 02/12 TO SCHEDULE AN APPOINTMENT AND WAS TOLD THE "PARTS" WERE NOT AVAILABLE YET, PLEASE CALL BACK THE END OF THE MONTH. I JUST CALLED MY HONDA DEALERSHIP TODAY, 02/23, AND WAS TOLD THE "PARTS" WOULD NOT BE AVAILABLE UNTIL APRIL! I JUST WANT THIS OFFICIALLY DOCUMENTED, SHOULD I OR ONE OF MY FAMILY MEMBERS(GOD FORBID) HAVE AN ACCIDENT WITH THIS VEHICLE AND RECEIVE INJURIES BECAUSE OF THIS DELAY!! UPDATED 09/23/15.*JB
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
FILED A COMPLAINT WITH HONDA IN 2011, TO NO AVAIL, REGARDING OUR STICKY/TACKY AIRBAG COVERS, PROBABLY CAUSED BY CLIMATE HEAT. IN DOING THE CURRENT AIRBAG RECALL WORK, THE COVERS BECAME PERMANENTLY FINGERPRINTED AT THE DEALERSHIP. AGAIN FILED A COMPLAINT WITH HONDA, EXPLAINING THAT NOT ONLY ARE THE COVERS EVEN MORE UNSIGHTLY BECAUSE OF THE FINGERPRINTING ON THE DASHBOARD, IT BECOMES A SAFETY ISSUE BECAUSE YOU REFRAIN FROM USING THE HORN WHEN NEEDED BECAUSE OF THE STICKY NATURE OF THE COVER, WHICH LEAVES A RESIDUE ON YOUR HAND. HONDA OFFERED TO PAY 25% OF $ 2100.00 COST TO FIX THEIR PROBLEM, A PROBLEM THAT WE DID NOT CREATE. NOT THE RESPONSE WE WERE LOOKING FOR... *TR
Mileage: 91,000
WHEN I CALLED TO INQUIRE OF HONDA ABOUT THE PARTIAL RECALL FOR THE PASSENGER SIDE AIRBAG I WAS TOLD NOT TO WORRY ABOUT IT SINCE IT HADN'T EXPLODED YET. REALLY? I GUESS HONDA ISN'T INTERESTED IN REPEAT BUSINESS; I HAVE OWNED NOTHING BUT THEIR PRODUCTS. LOOKS LIKE I NEED TO FIND A NEW(OR SMARTER) MANUFACTURER. *TR
Mileage: 142,000
MY VEHICLE IS LISTED IN THE 6/2/2014 RECALL NOTICE FOR THE PASSENGER AIRBAG. OVER THE PAST 4 MONTHS I HAVE TRIED TO GET THE VEHICLE REPAIRED PER THE RECALL NOTICE AND HAVE BEEN REPEATEDLY TOLD BY THE DEALER THAT HONDA HAS NOT GIVEN THEM INSTRUCTIONS ABOUT HOW TO FIX PER THE RECALL. I HAVE CONTACTED HONDA CORPORATE AND THEY REPORT THEY WILL GET BACK TO ME AT SOME UNKNOWN TIME. BASED ON THE REPORTS OF FATALITIES RELATING TO HONDA AIR BAGS, I AM CONCERNED WHETHER OR NOT THE 2003 HONDA PILOT IS SAFE TO TRANSPORT MY FAMILY AND FRIENDS. I REQUEST THAT EITHER HONDA PROMPTLY REPAIR PER THE RECALL NOTICE OR OFFICIALLY AND IMMEDIATELY LET ME KNOW THAT THE VEHICLE IS SAFE TO TRANSPORT PEOPLE IN ITS CURRENT STATE. ADDITIONALLY, I AM CONCERNED ABOUT THE DRIVER'S SIDE AIRBAG, EVEN THOUGH THE DRIVER'S SIDE AIRBAG IS NOT LISTED IN THE REGIONAL SAFETY RECALL. MY VEHICLE HAS SPENT SIGNIFICANT TIME IN HOT AND HUMID AREAS, INCLUDING SOUTH CAROLINA. I CAN FIND NO DATA THAT GIVES ME CONFIDENCE THAT DRIVERS SIDE AIRBAGS IN VEHICLES REGISTERED IN STATES OTHER THAN FLORIDA, SOUTH CAROLINA, AND OTHER "HOT" STATES ARE SAFE. I REQUEST THAT NHTSA IMMEDIATELY REVIEW THE FACTS AND DATA FOR DRIVER'S SIDE AIRBAGS FOR VEHICLES NOT COVERED IN THE REGIONAL RECALL BECAUSE OF THE "HOT" STATE VS. "NON-HOT" STATE DIFFERENTIATION AND ISSUE INFORMATION TO THE PUBLIC REGARDING THE RISKS. THANK YOU FOR YOUR CONSIDERATION AND HELP. *TR
Mileage: 145,000
HONDA HAS FAILED TO ISSUE THE RECALL FOR THE DEFECTIVE TANATA AIRBAGS THEY INSTALLED IN THIS VEHICLE. WE ARE THE ORIGINAL OWNERS. WE CONTACTED THEM DIRECTLY EARLY IN SEPTEMBER AND THEY COMMITTED TO RECALL IT WITHIN A MONTH. NO RECALL HAS EVER ARRIVED. *TR
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING DEFECTIVE AIRBAG INFLATORS. *TGW UPDATED 11/20/14*JB
PARKED THE CAR. CAME BACK ABOUT 10 MINUTES LATER, HEARD LOUD LIKE SHOTS FIRED, ROUNDED THE CORNER TO SEE IT WAS OUR AIRBAGS POPPING...THE CAR WAS ON FIRE UNDER THE HOOD, AND GOING TO THE DASHBOARD. CALLED 911 AND BY THE TIME THE FIRE DEPT. CAME ( 1 MILE AWAY) THE WHOLE CAR WAS ENGULFED. THE WHOLE CAR DESTROYED, ALL THAT WAS LEFT WAS THE SHELL NO SEATS NO DASHBOARD NO LICENSE PLATES NOTHING LEFT. WE COMPLIED TO ALL RECALLS AND TOOK IT TO A HONDA DEALERSHIP EACH TIME FOR REPAIRS. WE HAD A STEERING COLUMN FIRE ABOUT 2-3 YEARS AGO DRIVING ALONG AND THE CAR FILLED WITH SMOKE, IT WAS A ELECTRICAL FIRE, BUT PULLING OVER TURNING OFF THE ENGINE PUT OUT THE FIRE. HAD IT REPAIRED IMMEDIATELY. A WEEK BEFORE THE BIG FIRE WE FELT THE COLUMN AND IT WAS HOT...BUT COOLED AFTER WE PARKED IT. THEN DAYS LATER IS WHEN IT BURNED TO THE GROUND, EVEN THE TIRES WERE GONE. HONDA DOESN'T CARE ABOUT OUR LOSS, AND OF COURSE IT'S NOT THEIR FAULT. P.S. IN 2007 WE GOT HURT IN THAT SAME CAR WE WERE STOPPED ON THE SIDE OF THE ROAD ( WE WERE IN THE CAR) AND A TRUCK CROSSED THE LINE AND HIT US HEAD ON. OUR SEAT BELTS DIDN'T HOLD US IN, THEY LOOSENED AND AIRBAGS DID NOT DEPLOY. WE WERE HURT AND HONDA SAID THE TRUCK HIT US TOO HIGH IS WHY THE AIRBAGS DIDN'T DEPLOY. THAT SOUNDS RIDICULOUS. THE SEAT BELT SHOULDER STRAPS DIDN'T HOLD US CAUSE WE WEREN'T MOVING ALSO SOUNDS RIDICULOUS. HONDA DIDN'T CARE THEN EITHER. *TR
Mileage: 220,000
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE VEHICLE HAD BEEN IN SALT WATER. HOWEVER, THE CONSUMER STATED WHILE HE DOES WORK NEAR THE WATER, BUT NOT SALT WATER. *JB
RE: RECALL # JF7 PASSENGER AIRBAG INFLATOR (FOR 2003 - 2007 HONDA PILOTS SOLD IN HIGH ABSOLUTE HUMIDITY STATES) MY VEHICLE WAS SOLD NEW IN FEBRUARY 2003 IN MYRTLE BEACH, AN OCEAN-FRONT CITY IN SOUTH CAROLINA, ONE OF THE STATES REFERRED TO IN THE ABOVE RECALL AS HAVING HIGH ABSOLUTE HUMIDITY. THE VEHICLE REMAINED TITLED IN COASTAL SOUTH CAROLINA FROM FEBRUARY 2003 UNTIL MARCH 2007, A PERIOD OF FOUR YEARS. BECAUSE THE VEHICLE SPENT THE FIRST FOUR YEARS OF ITS EXISTENCE IN AN AREA OF HIGH ABSOLUTE HUMIDITY, I AM CONCERNED ABOUT THE PRESENT AND FUTURE FUNCTIONALITY OF BOTH DRIVER AND PASSENGER AIRBAG INFLATORS. PLEASE ADD MY VEHICLE TO THE RECALL LIST FOR REPLACEMENT OF BOTH AIRBAG INFLATORS. THANK YOU. *TR
Mileage: 127,000
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO UTILIZE THE EMERGENCY BRAKE BUT TO NO AVAIL. THE VEHICLE THEN PROCEED THROUGH TRAFFIC AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DEPLOYED FROM THE COMPARTMENT BUT FAILED TO INFLATE. THE CONTACT SUSTAINED INJURIES TO THE NECK, THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE HEAD AND THE REAR PASSENGER SUSTAINED INJURIES TO THE FACE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Mileage: 127,000
AIR BAGS WARNING LIGHTS HAS COME ON THE DASH BOARD. *TR
Mileage: 100,000
MY CAR IS EXPERIENCING A WEIRD SLIPPING ON THE TRANSMISSION, IT DOESNT SEEM TO CHANGE GEAR SOMETIMES. ITS ALWAYS THE 2ND GEAR GOING TO 3RD GEAR WHEN IT STARTS SLIPPING. BUT WHEN I STOP AND PULL OVER FOR A MINUTE AND DRIVE THE CAR, THE PROBLEMS GOES AWAY. ALSO THE AIRBAG WARNING TURNS ON AND OFF FOR SOME REASON. I CALLED HONDA A FEW MONTHS AGO AND ASKED IF MY CAR IS INCLUDED IN THE RECALL BUT I WAS SURPRISED THEY SAID NO. I JUST DONT KNOW WHATS GOING ON WITH THIS CAR. *TR
Mileage: 150,000
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED AND THE TRANSMISSION WOULD NOT SHIFT INTO SECOND GEAR. THE MANUFACTURER ADVISED THAT THE AIR BAG AND THE TRANSMISSION RECALL WERE PERFORMED ON THE VEHICLE AND THE VEHICLE SHOULD BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 149,000.
Mileage: 70,000
2003 HONDA PILOT. CONSUMER STATES MECHANICAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE DRIVE LIGHT BEGAN TO FLASH INTERMITTENTLY FROM THE BEGINNING OF OWNERSHIP. THE DEALER TOLD THE CONSUMER IT WAS RELATED TO THE GAS CAP NOT BEING SECURED PROPERLY. HOWEVER, ONCE THE TRANSMISSION WAS REPLACED THE LIGHT NO LONGER FLASHED. ON AUGUST 19, 2003 THE VEHICLE WAS TAKEN TO THE DEALER DUE TO A HESITATION ISSUE, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. FOUR MONTHS LATER, THE CHECK ENGINE AND SRS LIGHTS ILLUMINATED. ALSO, THE VTM LIGHTS WERE FLASHING. ON SEPTEMBER 8, 2005 THE TRANSMISSION LIGHT BEGAN FLASHING. THE CONSUMER WAS INFORMED THAT A SPECIAL PART HAD TO ORDERED. THE CONSUMER ALSO STATED THE POWER STEERING PUMP AND GEAR BOX HAD TO BE REPLACED. ALSO, THE EGR, V-TEC SEALS AND O-RING WERE ALL REPLACED TO RECTIFY THE ENGINE LIGHT PROBLEM. THE TIMING BELT AND LEFT AND RIGHT CONTROL ARM LINKS WERE REPLACED. THE INNER AND OUTER CV BOOTS WERE REPLACED. ON FEBRUARY 8, 20011 WHILE DRIVING 70 MPH, THE TRANSMISSION SUDDENLY DOWNSHIFTED ALMOST CAUSING A COMPLETE LOSS OF CONTROL OF THE VEHICLE. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AGAIN. *JB
MY '03 HONDA PILOT WAS IMPACTED IN THE FRONT PASSENGER SIDE BY A DRIVER BACKING UP A BIT FAST AND NONE OF THE AIR BAGS WERE DEPLOYED. THERE WAS DAMAGED DONE TO THE FRONT FENDER TO THE EXTENT OF BUCKLING ONE OF THE FENDER CORNERS. SHORTLY AFTER THIS INCIDENT THE SRS LIGHT CAME ON AND IT WILL NOT GO OFF. CALLED DEALER ABOUT THE SRS LIGHT AND WAS TOLD THAT IT IS PROBABLY A DEFECT WITH THE AIRBAGS, AIRBAG SENSORS OR A MODULE. I HAVE BEEN TOLD THAT IT CAN BE AS MUCH AS $1000 DOLLARS TO GET IT FIXED AFTER PARTS AND LABOR. I HAVE BEEN RESEARCHING THIS ISSUE AND HAVE DISCOVERED PLENTY OF COMPLAINTS ABOUT ACCIDENTS WITH THIS VEHICLE AND THE AIRBAGS NOT DEPLOYING. I BELIEVE THERE IS A CRITICAL SAFETY ISSUE WITH THIS VEHICLE THAT NEEDS TO BE ADDRESSED AND FIXED FREE OF CHARGE BY HONDA. *TR
Mileage: 95,000
SRS LIGHT CAME ON WHILE DRIVING AND STAYS ON. *TR
Mileage: 100,748
SRS RED LIGHT STAYS ON, TAKE IT TO THE DEALER (ALLAN NOTT HONDA) IN LIMA, OH., SAYS AIRBAGS ARE NOT LEGALLY REQUIRED IN THE VEHICLE. THEREFORE, WILL NOT BE COVERED UNDER WARRANTY IN OUR 4 YR. OLD PILOT. NEVER BEEN INVOLVED IN A WRECK. *TR
DT*: THE CONTACT STATED THE SRS LIGHT ILLUMINATED INDICATING A PROBLEM WITH THE SEATBELTS OR THE AIRBAG SYSTEM. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER. THE DIAGNOSTIC DID NOT IDENTIFY ANY PROBLEM SO THE WARNING LIGHT WAS RESET. AFTER THREE DAYS, THE WARNING LIGHT ILLUMINATED AGAIN. THE SERVICE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT.
Mileage: 30,000
FIRST, I HAD BOTH: A FRONTAL IMPACT WITH A DEER AND A REAR COLLISION WITH ANOTHER CAR AND NONE OF MY AIR BAGS DEPLOYED. DEALER INFORMED ME THAT THE IMPACT ON BOTH OCCASIONS WAS NOT A SEVERE/HARD IMPACT, THEREFORE AIRBAG DID NOT OPEN. THEY MUST BE WAITING FOR A FEW CONSUMERS TO DIE BEFORE RECALLING THESE AIRBAGS AND A LAWSUIT. IT COST ME OVER $3K TO FIX THE DAMAGES ON BOTH ENDS. ANYWAY, MY SRS LIGHT CAME ON AND STAYED ON SINCE THIS PAST APRIL. I TOOK MY PILOT TO MY DEALERSHIP AND THEY TOLD ME THAT I NEED MY "CABLE REEL" REPLACED. THEY INFORMED ME THAT THE COST TO FIX MY PILOT WOULD BE $400=$300 LABOR + $100 PART AND IT IS THERE WAY OF ROBBING ME BLIND. I TOLD THEM TO NOT PERFORMED THE FIX UNTIL I GOT A SECOND OPINION. THEY DID RESET THE LIGHT FOR ME BUT THE SRS LIGHT CAME BACK MINUTES AFTER THEY RETURN IT TO ME. WELL, THE SECOND OPINION AT LEESBURG HONDA DEALERSHIP CLOSE TO MY HOUSE WANT TO RAPE MY WALLET OF $1000 +. THEY ARE TELLING ME THAT MY AIR BAG IS BAD AND THAT I NEED TO REPLACE IT OR I WILL FAIL MY VA INSPECTION. THEY TOLD ME THAT THEY ARE MECHANICS AND SPECIALIZE IN REPAIRING BROKEN\DAMAGE CAR EQUIPMENTS. THEY ARE NOT ENGINEERS AND CAN NOT EXPLAIN TO ME WHY MY AIR BAG WOULD GO BAD. THE LIMITED WARRANTY DOES NOT COVER SINCE I AM OVER MY 3 YRS\36K MILES. SO BASICALLY TO GET MY CAR FIX, I HAVE TO PAY TO REPLACE A DEFECTIVE PART THAT WAS SOLD TO ME AS NEW WHEN I PURCHASED MY VEHICLE. WHO SHOULD I BELIEVE OR WHICH DEALERSHIP KNOWS WHAT THEY ARE DOING? *JB
WE WERE REAR-ENDED, CAUSING US TO CRASH INTO A GUARD RAIL (DIRECTLY IN FRONT OF THE DRIVER), WHICH THEN SPUN OUR VEHICLE AROUND, CAUSING THE ENTIRE DRIVER'S SIDE OF THE VEHICLE TO COME TO REST AGAINST THE GUARD RAIL. THE CRASH OCCURRED AT ROUGHLY 30 MPH, BUT NEITHER THE FRONT, NOR THE SIDE AIRBAGS DEPLOYED. *JB
DT*: THE CONTACT STATED THE SRS LIGHT ILLUMINATED. THE DEALERSHIP DETERMINED THE CABLE REEL WAS DAMAGED. THERE IS A TECHNICAL SERVICE BULLETIN, NHTSA ITEM NUMBER # 10005879, WHICH STATES THE DAMAGED CABLE REEL CAN CAUSE SRS DIAGNOSTIC TROUBLE CODES (DTCS). THE DEALER ALSO INFORMED THE CONTACT THE CABLE REEL NEEDED TO BE REPLACED AND WITHOUT THE REPAIR THERE WAS A GOOD POSSIBILITY THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE VEHICLE HAS NOT BEEN REPAIRED.
Mileage: 88,888
DT: THE CONTACT'S VEHICLE WAS HIT BY ANOTHER VEHICLE WHILE WAITING ENTER INTO TRAFFIC. THE VEHICLE WAS AT A COMPLETE STOP, AND THE OTHER VEHICLE WAS TRAVELING APPROXIMATELY 35-40 MPH. THE MOVING VEHICLE HIT THE CONTACT'S VEHICLE ON THE FRONT PASSENGER SIDE. THE AIR BAG SYSTEM FAILED TO DEPLOY. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. VEHICLE HAS NOT BEEN IN ANY PREVIOUS ACCIDENTS. THE MANUFACTURER WAS CONTACTED , BUT DID NOT OFFER ANY ASSISTANCE. *AK
Mileage: 80,100
DT: THE CONTACT'S VEHICLE WAS HIT BY ANOTHER VEHICLE WHILE WAITING ENTER INTO TRAFFIC. THE VEHICLE WAS AT A COMPLETE STOP, AND THE OTHER VEHICLE WAS TRAVELING APPROXIMATELY 35-40 MPH. THE MOVING VEHICLE HIT THE CONTACT'S VEHICLE ON THE FRONT PASSENGER SIDE. THE AIR BAG SYSTEM FAILED TO DEPLOY. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. VEHICLE HAS NOT BEEN IN ANY PREVIOUS ACCIDENTS. THE MANUFACTURER WAS CONTACTED , BUT DID NOT OFFER ANY ASSISTANCE. *AK
Mileage: 80,100
DT: THE SRS LIGHT CAME ON THE DASH PANEL. THIS CAME ON WITHOUT ANY PREVIOUS INCIDENTS OR PROBLEMS. THERE WAS ANOTHER RECALL ON A SEPARATE ISSUE, AND WHILE AT THE DEALER FOR RECALL REPAIR, THE DEALER INSPECTED THE SRS LIGHT. THE DEALER MADE THE DETERMINATION THAT THE AIRBAG WAS NOT WORKING. THE DEALER BELIEVED CELL PHONE USE HAD SHORTED THE SENSOR OF THE SRS. HE TRIED TO RESET IT. TWO MILES AFTER LEAVING THE DEALERSHIP, THE LIGHT AGAIN ILLUMINATED AND HAS BEEN ON SINCE THIS TIME. THE CONSUMER CALLED THE DEALERSHIP AND THEY SAID THE REPAIR WOULD COST 300 DOLLARS. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. *AK
Mileage: 79,536
SRS ELECTRONIC SYSTEM WAS DISRUPTED BY ELECTRONIC ITEM BEING PLACED IN THE PASSENGER SEAT OF THE 2003 HONDA PILOT.***NO ANSWER REQUIRED***. *MR *NM
2003 HONDA PILOT EXPERIENCED MINOR PROBLEMS. ***NO ANSWER REQUIRED***. *MR THE VEHICLE'S SRS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. ON DAY AFTER THE REPAIRS WERE MADE THE SRS LIGHT ILLUMINATED AGAIN. *NM
Mileage: 38,420
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED. DRIVER DID NOT APPLY THE BRAKES. DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT WENT DOWN EMBANKMENT SMASHING INTO A TREE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE. *AK REF. ODI NO. 10115735 FOR 2004. *TT
THERE WAS A BLIND SPOT WHEN THE CONSUMER LOOKED IN BOTH MIRRORS, HE TURNED HIS HEAD TO LOOK AND SAW NO VEHICLE. THE INSTANT THE CONSUMER TURNED BACK TO THE CENTER LANE, THE VEHICLE BEGAN TO SPIN OUT OF CONTROL. THE VEHICLE WAS TOTALED AND NO AIR BAGS DEPLOYED. *BF THE SECOND VEHICLE OF THIS COMPLAINT IS: VIN#[XXX] HONDA PILOT 2004. THE INCIDENT OCCURRED ON FEB. 6, 2005 IN WHICH A SIMILAR INCIDENT OCCURRED. THE CONSUMER LOOKED IN BOTH MIRRORS, TURNED HER HEAD AND STARTED IN THE LEFT LANE AND INSTANTLY SWERVED OUT OF CONTROL. THE VEHICLE SPUN AROUND SEVERAL TIMES, WENT INTO AN EMBANKMENT, REAR FIRST ABOUT 40 FEET, THEN HIT A SMALL TREE. THE BACK WINDOW BLEW OUT, THE TRUNK WAS SMASHED IN AND NONE OF THE AIR BAGS DEPLOYED. *SC SINCE THE VEHICLE WAS TOTALED THE CONSUMER PURCHASED ANOTHER HONDA PILOT AND THE SAME INCIDENT OCCURRED. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 10,000
SRS LIGHT CAME ON. TOOK PILOT TO HONDA SERVICE TO HANDLE RECALL AND PRESUMABLY CORRECT LIGHT PROBLEM. SERVICE PERSON SAID PROBLEM WAS NOT RECALL RELATED, INSTEAD SAID PROBLEM WAS SRS CONTROL UNIT. SINCE VEHICLE HAS OVER 36K MILES, THIS WAS NOT COVERED BY WARRANTY. *JB
AIR BAG LIGHT CAME ON. DEALER STATED THAT THE COST MAY NOT BE COVERED UNDER WARRANTY.*AK THE CONSUMER STATED THIS WAS A RECALLED ITEM LAST YEAR. THE DEALER STATED A SENSOR WENT BAD UNDER THE PASSENGER SEAT. THE SERVICE ADVISOR STATED THE CONSUMERS PROBLEM HAD NOT DO WITH THE RECALL. *JB
Mileage: 50,466
WHEN USING A LAP TOP COMPUTER IN THE VEHICLE THE SRS LIGHT CAME ON INDICATING THAT THE AIR BAGS HAD BEEN DEACTIVATED. THE ELECTRONIC WAVES HIT THE BACK OF THE SEAT CAUSING THIS DEFECT. *NM THE PROBLEM HAPPENED REPEATEDLY WHEN THE LAP TOP WAS USED IN THE FRONT SEAT. THE DEALER TURNED THE AIRBAGS ON, ON SEVERAL OCCASIONS BUT CANNOT STOP THE OCCURRENCE. *SC *JB
Mileage: 4,700
ON SATURDAY NIGHT, 6/19/2004, WE PURCHASED A USED 2003 HONDA PILOT WITH APROX 17K MILES ON IT. AS PART OF THE PURCHASE AGREEMENT, HANLEES TOYOTA INCLUDED AN AFTERMARKET LEATHER UPGRADE FOR THE CLOTH INTERIOR. SUBSEQUENTLY, ON MONDAY (6/21/04) WE WERE INFORMED BY AMERICAN HONDA MOTORS THAT THE AFTERMARKET LEATHER UPGRADE WAS BOTH POTENTIALLY HAZARDOUS AND WOULD VOID OUR MANUFACTURER'S WARRANTY. CONSEQUENTLY, ON TUESDAY, 6/22/04, WE RETURNED THE CAR TO THE DEALER AND ADVISED THEM OF THESE CIRCUMSTANCES, WITH THE INTENTION OF A REFUND OF OUR $5000 DEPOSIT AND CANCELLATION OF THE SALE. HOWEVER, HANLEES WAS NON COOPERATIVE IN THIS REQUEST. REACHING AN IMPASSE, WE LEFT WITH THE CAR AND ARE NOW SEEKING YOUR ASSISTANCE. HERE IS THE INFORMATION FROM HONDA REGARDING THE SAFETY CONCERNS OF THE AFTERMARKET LEATHER UPGRADE: HONDA SERVICE NEWS, NO AFTERMARKET LEATHER SEAT COVERS WITH SIDE AIRBAGS, NEVER INSTALL AFTERMARKET LEATHER SEAT COVERS ON HONDA VEHICLES WITH SIDE AIRBAGS. HERE'S WHY: THE OCCUPANT POSITION DETECTION SYSTEM (OPDS) SENSORS ATTACHED TO THE SEAT-BACK FOAM ARE CALIBRATED TO SENSE THROUGH THE SEAT COVER. IF THE COVER MATERIAL CHANGES, THE ODPS COULD MALFUNCTION OR TURN ON THE SRS INDICATOR. SIDE AIRBAGS THAT DEPLOY THROUGH THE SEAT BOLSTER SEAM ARE SEWN WITH A SPECIAL THREAD THAT BURSTS AND POSITIONS THE SIDE AIRBAG TO PROTECT THE OCCUPANT. THIS THREAD ISN"T AVAILABLE TO THE AFTERMARKET, WHICH MEANS YOU MUST REPLACE THE SEAT COVER WHENEVER A SIDE AIRBAG DEPLOYS OR A SEAT COVER IS DAMAGED. ALSO, WHEN I POINTED OUT THE SAFETY ISSUE OF THE AFTERMARKET LEATHER UPGRADE I WAS SOLD, THE RESPONSE FROM THE CUSTOMER RELATIONS MANAGER AT THE DEALER WAS WELL SIDE AIRBAGS ARENT EVEN MANDATORY, ANYWAY BOTTOM-LINE, I THINK IT IS A POTENTIALLY DANGEROUS SITUATION FOR THIS DEALER TO OFFER POSSIBLY HAZARDOUS AFTERMARKET UPGRADES TO ITS CUSTOMERS WITHOUT WARNING THEM OF THEIR UNSAFE NATURE. *AK THE ONSUMER WAS ABLE TO RESOLVE THE SAFETY ISSUE AND AS PART OF THE RESOLUTION HE WOULD LIKE TO WITHDRAW HIS COMPLAINT. *NM
CONSUMER STATED WHEN USING LAPTOP ON THE PASSENGER'S SEAT SRS LIGHT CAME ON. AS A RESULT, AIR BAGS DISENGAGED. *AK
Mileage: 41,000
ON APRIL 8,2004, THE SRS LIGHT CAME ON IN MY PILOT. I PHONED THE DEALERSHIP AND WAS TOLD IT MIGHT JUST NEED TO RESET ITSELF BECAUSE I HAD SOMETHING SITTING ON THE PASSENGER SEAT AND THAT IT MIGHT TAKE A COUPLE OF DAYS FOR IT TO RESET. THE LIGHT NEVER WENT OFF. I TOOK IT IN TO BE CHECKED ON APRIL 14, 2004. THE SERVICE TECH RESET THE SRS LIGHT AND I WAS TOLD TO BRING IT BACK IF THE LIGHT CAME BACK ON. ABOUT 20 MILES DOWN THE ROAD, THE LIGHT CAME BACK ON. I RETURNED TO THE DEALERSHIP THAT AFTERNOON WHERE THE SERVICE TECH TOLD ME THAT THE PILOT WAS UNSAFE TO DRIVE BECAUSE THE AIRBAGS WOULD NOT DEPLOY. I WAS TOLD THAT THE PARTS WOULD BE OVERNIGHTED AND MY VEHICLE WOULD BE READY THE NEXT AFTERNOON. ONE OF THE PARTS CAME IN BUT THE OTHER PART IS ON NATIONAL BACK ORDER. MONDAY, I WAS TOLD THAT THE PART IS ON "CRITICAL BACKORDER" AND HOPEFULLY WILL ARRIVE ON APRIL 26.2004. THE DEALERSHIP HAS PROVIDED ME WITH A RENTAL VEHICLE..I WAS TOLD THAT WHEN A PART IS ON NATIONAL BACKORDER, IT CAN TAKES MONTHS FOR THE PART TO BE AVAILABLE. I, TOO, LIKE SOME OF THE OTHER PILOT OWNERS, WAS TOLD THAT MY CELL PHONE PLUGGED IN , COULD HAVE CAUSED THE LIGHT TO COME ON. I THINK THAT MIGHT BE A LITTLE BIT OF A STRETCH.*AK
THE CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A SAFETY IMPROVEMENT CAMPAIGN FOR THE FRONT AIR BAGS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO MADE THE NECESSARY REPAIRS. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR ANOTHER PROBLEM. WHILE THE MECHANIC WAS INSPECTING THE VEHICLE THE FRONT AIR BAGS WERE CHECKED AND THE MECHANIC MADE THE NECESSARY REPAIRS ACCORDING TO THE SAFETY CAMPAIGN BECAUSE IT LOOKED LIKE THE AIR BAGS HAD NOT BEEN REPAIRED. THE CONSUMER(S) WERE CONCERNED THAT REPAIRS WERE DONE TWICE, BUT PROBLEM COULD RECUR. *AK THE CONSUMER FELT THAT THE AIR BAGS MAY NOT REMAIN ADJUSTED. *SC *JB
Mileage: 136
THE SRS LIGHT ON MY 2003 HONDA PILOT CAME ON ABOUT A MONTH AND A HALF AGO AND HAS STAYED ON. THE DEALER LOOKED AT IT, ORDERED A PART WHICH CAME IN OVER 3 WEEKS LATER, INSTALLED THE PART (I BELIEVE IT WAS A NEW AIRBAG SENSOR), AND STILL HASN'T FIXED THE PROBLEM. THEY ORDERED ANOTHER PART WHICH THEY SAID WOULD TAKE 3-4 WEEKS TO COME IN. ACCORDING TO THE SERVICE DEPARTMENT, THE AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT CURRENTLY DUE TO THIS ISSUE.*AK
Mileage: 13,000
3 TIMES WE HAD THE SRS LIGHT COME ON AND STAY ON IN OUR 2003 PILOT. THE SECOND TIME THEY REPLACED THE SENSOR AGAIN (WARRANTY), BUT INFORMED US THAT THERE WAS SOME SORT OF RF INSIDE THE VEHICLE INTERFERRING WITH THE SRS SIDE AIRBAG IN THE DRIVER SEAT. THE TECHNICIAN NOTED THAT IT COULD BE THE USE OF CELL PHONE OR TELEVISION. WE HAD ROUTINELY USED A PORTABLE DVD PLAYER IN THE PILOT WITH AC POWER INVERTER PLUGGED INTO THE CIGARETTE LIGHTER. WE USED THIS FOR ABOUT A YEAR WITH NO PROBLEMS. WE TRIED THE INVERTER ONE MORE TIME AND WITHOUT EVEN CONNECTING THE DVD PLAYER, THE SRS LIGHT CAME ON. THIS INVERTER WAS POWERED UNDER THE LIMIT LABELED ON THE CIGARETTE LIGHTER. THEY REPLACED THE WHOLE AIRBAG CONTROLLER THIS TIME WHICH I THINK PROBABLY CORRECTED THE PROBLEM AND IS WHY IT KEPT RECURRING. BUT NOW WE ARE AFRAID TO TRY AGAIN SINCE WE GOT A FIRM WARNING FROM THE TECHNICIAN THAT WE AREN'T SUPPOSED OT USE INVERTERS IN THE LIGHTER AND IF THIS HAPPENS AGAIN, THEY WON'T COVER IT! I THINK THEY BUILD THESE SUV'S KNOWING THAT PEOPLE WILL USE THE RECEPTACLES FOR POWER, THEY EVEN LABEL THEM WITH VOLTAGE LIMITS. I THINK IF THERE ARE LIMITATIONS KNOWN, WE SHOULD BE INFORMED EXACTLY WHAT THEY ARE SO WE DON'T HAVE TO ELIMINATE ALL USAGE.
Mileage: 36,000
I WAS INVOLVED IN HEAD AND SIDE IMPACT AT HIGHWAY SPEED AND AIRBAGS WERE NOT DEPLOYED, AS THEY SHOULD. AS A RESULT MY WIFE RECEIVED NICK AND BACK INJURIES. HAD THE AIRBAGS DEPLOYED AS THEY SHOULD INJURIES WOULD HAVE BEEN LESS SEVERE IF ANY. *AK
Mileage: 10,800
I WAS INVOLVED IN HEAD AND SIDE IMPACT AT HIGHWAY SPEED AND AIRBAGS WERE NOT DEPLOYED, AS THEY SHOULD. AS A RESULT MY WIFE RECEIVED NICK AND BACK INJURIES. HAD THE AIRBAGS DEPLOYED AS THEY SHOULD INJURIES WOULD HAVE BEEN LESS SEVERE IF ANY. *AK
Mileage: 10,800
WHILE TRAVELING 50 MPH ANOTHER DRIVER TURNED IN FRONT OF MY PILOT WITHOUT SIGNALING. THE WHOLE RIGHT FRONT OF MY VEHICLE WAS PUSHED IN. THE PROBLEM WAS THAT THE AIR BAGS DIDN'T DEPLOY AND ACCORDING TO WITNESSES THE SEAT BELT DIDN'T LOCK. AS A RESULT I BOUNCED OFF STEERING WHEEL TWICE. 2 DAYS LATER I RECEIVED A RECALL NOTICE FROM HONDA SAYING THAT AIR BAGS ARE NOT DEPLOYING OR DEPLOYING LATE. I BELIEVE THAT MY INJURIES WOULD HAVE BEEN LESS SEVERE HAD THE AIR BAGS DEPLOYED AND/OR THE SEAT BELT LOCKED. *LA
Mileage: 20,275
WHILE DRIVING AT 35 MPH HIT A POLE, AND NEITHER OF THE FOUR AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. DEALER NOTIFIED. *AK
THE AIR BAG LIGHT CONSTANTLY STAYED ON.*JB
Mileage: 2,700