2003 HONDA PILOT Structure Problems

48 complaints about Structure

48
Complaints
4
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (48)

Feb 18, 2022

The contact owns a 2003 Honda Pilot. The contact stated while driving approximately 40 MPH, the rear axle separated from the vehicle. The vehicle was towed to a local mechanic where it was diagnosed with needing the subframe replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 209,000. The VIN was not available.

Mileage: 209,000

Feb 14, 2021

REAR SUSPENSION MOUNTING LOCATIONS HAVE RUSTED THROUGH ALLOWING THE REAR SUSPENSION TO HANG DOWN. THE FRONT MOUNTING POINTS OF THE REAR SUSPENSION ARE NOT DAMAGED YET. WAS NOTICED AS A NOISE WHILE DRIVING AND FOUND DURING TIRE INSPECTION.

Mileage: 236,000

Jul 15, 2020

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED AT INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED THAT THE UNTIL THE VEHICLE WAS REPAIRED THE VEHICLE SHOULD NOT BE DRIVEN. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. *JS

Mileage: 220,000

Jul 15, 2020

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED AT INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED THAT THE UNTIL THE VEHICLE WAS REPAIRED THE VEHICLE SHOULD NOT BE DRIVEN. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. *JS

Mileage: 220,000

Sep 26, 2019

I HEARD CRUNCHING NOISES COMING FROM THE DRIVER'S SEAT CUSHION. I ASSUMED IT WAS A SPRING GIVING WAY, SINCE THE CAR IS 16 YEARS OLD. I ARRANGED TO HAVE THE FRONT SEATS REUPHOLSTERED AND REPAIRED THE FOLLOWING WEEK. A COUPLE DAYS LATER, I GOT INTO THE CAR AFTER RUNNING AN ERRAND, AND THE DRIVER'S SEAT ACTED LIKE A ROCKING CHAIR! THIS WAS IN THE PARKING LOT OF SAM'S CLUB. I SLOWLY AND CAUTIOUSLY DROVE HOME, SINCE IT FELT LIKE THE DRIVER'S SEAT COULD LET GO. ONLINE RESEARCH INDICATED A BRACKET BROKE THAT HOLDS THE DRIVERS SEAT DOWN, AND THIS IS A WELL KNOWN ISSUE FOR THE HONDA PILOT. THEY SAID NO RECALL BECAUSE NOBODY HAD DIED?? THIS DOESN'T SEEM RIGHT. THE RE-UPHOLSTERER HAD THE BRACKET WELDED AS A SIDE-JOB WHEN HE DID HIS WORK. STILL, THIS ISN'T OK. IF THE SEAT HAD LET GO AND SLID FORWARD WHILE I WAS DRIVING, IT COULD HAVE BEEN A SERIOUS ACCIDENT. I NEEDED TO REPORT THIS.

Mileage: 135,000

Aug 6, 2019

THE ATTACHMENT POINTS ON THE FRAME WHERE THE REAR SUBFRAME ATTACHES HAVE NEARLY COMPLETELY RUSTED OUT. THE REST OF THE FRAME APPEARS TO BE IN GOOD CONDITION. AN INTERNET SEARCH SHOWED THAT THIS IS A COMMON ISSUE WITH HONDA PILOTS. GIVEN THE PREVALENCE OF THE ISSUE, IT APPEARS TO BE A DESIGN FLAW. THIS IS A SIGNIFICANT SAFETY ISSUE SINCE COMPLETE FAILURE OF THE MOUNTING POINTS COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. THE ATTACHED PICTURE IS NOT FROM MY VEHICLE BUT THE DAMAGE IS IDENTICAL TO THAT SHOWN IN THIS PICTURE.

Mileage: 195,000

Sep 7, 2018

2003 HONDA PILOT EX WITH 219,000 MILES ON IT. THE TWO REAR SUBFRAME MOUNTS THAT ATTACH THE BODY CHASSIS TO THE FRAME WERE RUSTED OUT AND COMPLETELY DISCONNECTED FROM THE FRAME. IN FACT ON THE RIGHT SIDE THERE WAS A LARGE HOLE THAT HAD RUSTED OUT. APPARENTLY NO EXCESSIVE RUST ON THE REST OF UNDERCARRIAGE. VEHICLE WAS IN VERY GOOD MECHANICAL SHAPE AND MAINTENANCE KEPT UP. VEHICLE WAS KEPT IN A GARAGE AT NIGHT NOT SUBJECT TO UNUSUAL WEAR AND TEAR. UPON SLOW ACCELERATION FROM A RED LIGHT I HEARD A LOUD CRASH AS IF WE'D BEEN HIT FROM BEHIND. I WAS CROSSING A BUSY INTERSECTION AND THE LIGHTS WEREN'T FUNCTIONING SO I WAS PROCEEDING VERY SLOWLY THROUGH THE 4 WAY FLASHING LIGHTS WHEN THIS HAPPENED. THERE WERE NO VEHICLES BEHIND US SO I CLEARED THE INTERSECTION THEN PARKED THE CAR TO CHECK IT OUT BUT NO VISIBLE DAMAGE, NO DEBRIS IN INTERSECTION ETC. DROVE IN TOWN FOR ANOTHER COUPLE DAYS AND IT SEEMED TO DRIVE FINE. THE INCIDENT BOTHERED ME ENOUGH TO TAKE IT IN TO FIRESTONE AND HAVE THE CAR CHECKED OUT ON THE LIFT FOR ANYTHING UNUSUAL WHILE GETTING AN OIL CHANGE. I WAS CONCERNED ABOUT THE VEHICLES SAFETY. I WAS CALLED BACK TO LOOK AT THIS ISSUE AND WAS TOLD THE REAR OF THE VEHICLE WAS NOT ATTACHED TO THE FRAME AT ALL. EXTREMELY DANGEROUS SITUATION AND I WAS ADVISED NOT TO DRIVE THE VEHICLE HOME. THANKFUL THIS WASN'T WORSE AND NOT ON HIGHWAY WHEN IT HAPPENED.

Mileage: 218,876

Aug 21, 2018

REAR SUBFRAME MOUNTS COMPLETELY RUSTED OUT. SUBFRAME SITTING ON EXHAUST. JUST HAD PILOT AT DEALERSHIP FOR OIL CHANGE AND INSPECTION AND THEY DID NOT EVEN MENTION THE ISSUE TO ME, GUESS THEY DIDN'T INSPECT IT VERY WELL. FOUND ON MY OWN AFTER DRIVING HOME AND HEARING NOISES COMING FROM THE REAR END. THANKFULLY THE EXHAUST DID NOT BREAK FROM THE WEIGHT OF THE SUBFRAME OR THE WHOLE REAR END WOULD HAVE FALLEN DOWN.

Mileage: 279,000

Jul 12, 2018

THE REAR DRIVER SIDE ELECTRIC DOOR LOCK MECHANISM IS JAMMED NOT ALLOWING THE DOOR TO BE LOCKED OR UNLOCKED EITHER MANUALLY OR ELECTRICALLY. THIS, I IMAGINE, CAN HAPPEN WITH ANY DOOR. LUCKILY, THE JAM IS IN THE UNLOCKED POSITION ALLOWING THE DOOR TO BE OPENED. WHAT IS NOT SAFE IS THAT DOOR CANNOT BE LOCKED LEAVING THE CAR VULNERABLE TO THEFT OR CAR JACKING. IF THE DOOR WAS JAMMED IN THE LOCKED POSITION, THIS CAN BE UNSAFE FOR PASSENGER EXIT IN THE EVENT OF EMERGENCY (A FIRE OR EMERSION IN WATER). ANY ELECTRIC DOOR LOCK MECHANISM MADE BY ANY VEHICLE MANUFACTURER SHOULD BE DESIGNED TO FAIL SAFE ALLOWING MANUAL LOCKING AND UNLOCKING OF THE DOOR IN THE EVENT OF ELECTRICAL POWER LOCK MECHANISM FAILURE. THIS IS JUST AS MUCH A SAFETY ISSUE AS A JAMMED SEAT BELT OR FAULTY AIRBAG. THIS SHOULD BE A NO COST REPAIR BY MANUFACTURER DEALERSHIPS LIKE THEY DO WITH JAMMED SEAT BELTS OR FAULTY AIRBAGS. AT LEAST THEY SHOULD BE ABLE TO FREE UP THE LOCK MECHANISM WITHOUT CHARGE TO CUSTOMERS. THIS NEEDS TO BE SERIOUSLY REVIEWED AND ADDRESSED BY NHTSA FOR SAFETY WITH POLICY AND REPAIR PROCEDURES AND PRACTICES CLEARLY SPELLED OUT. THIS FAILURE HAPPENED AS A RESULT OF REMOTE KEY ACTIVATION OF THE DOOR LOCKS WITH NO MANUAL PHYSICAL OPERATION OF THE DOOR ITSELF.

Mileage: 185,000

Jul 12, 2018

TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE REPAIRING THE REAR BRAKE PADS, THE CONTACT NOTICED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER (SULLIVAN HONDA, 45 MIGEON AVENUE TORRINGTON, CONNECTICUT 06790) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS RUSTED AND THAT DIRT AND MOISTURE WERE COLLECTING IN THE FRAME RAILS, WHICH ENTERED TROUGH HOLES ON THE FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 207,000.

Mileage: 207,000

Feb 23, 2018

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC BECAUSE OTHER 2003 HONDA PILOT OWNERS INFORMED HIM OF RUST ISSUES. THE MECHANIC DISCOVERED RUST ON THE REAR SUBFRAME OF HIS VEHICLE. THE CONTACT ALSO HEARD A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO JEFF WYLER HONDA IN FLORENCE (949 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 283-2727) WHERE THE RUST WAS CONFIRMED. THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR THE VEHICLE DUE TO THE LOCATION OF THE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

Mileage: 190,000

Oct 10, 2017

THE REAR AXLE IS ALMOST DETACHING FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE CHASSIS, AND THE AXLE MAY COMPLETELY FELL THROUGH.

Mileage: 118,000

Apr 14, 2017

TL* THE CONTACT OWNS A 2003 HONDA PILOT. OVER TIME, BOTH PLASTIC HEADLIGHT COVERS BECAME VERY OPAQUE, WHICH CAUSED THE HEADLIGHTS TO APPEAR DIM AND MADE VISIBILITY DIFFICULT. THE CONTACT'S WIFE CALLED A HONDA DEALER WHO STATED THAT THEY WERE FAMILIAR WITH THE ISSUE, BUT COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Jul 29, 2016

HAD TO REPLACE WATER PUMP AND BELT PAYED FOR IT AT HOMDA DEALER THEN NOTICED IT HAD A RECALL ON IT DEALERSHIP DIDNT NOTIFY ME OF THE RECALL. NOW I'M HAVING PROBLEMS WITH THE TRANSMITION DEALERSHIP SAID THEY COULDN'T FIND THE PROBLEM BUT IT ALSO HAS A RECALL. BUT WHEN I SEARCHED MY VIN IT SAID NO RECALLS WERE FOUND. THE TRANSMITION PERIODICALLY COMES OUT OF GEAR IF I STOP QUICKLY OR 1ST THING IN THE MORNING OR IF I GO OVER A SPEED BUMP SLOWLY OR SOMETIMES RANDOMLY IN THE MIDDLE OF DRIVING IN TRAFFIC. I CAN SWITCH IT INTO 1ST 2ND OR 3RD AND GET IT MOVING AGAIN. IT HASN'T HAPPEND AT HIGH SPEEDS YET. AND THE THE METAL UNDER THE SEATS IS ALL RUSTED. AT THIS RATE THE TRANSMITION WILL CAUSE ME TO HAVE AN ACCIDENT AND THE SEATS WILL COME OFF AND THE AIRBAGS THAT HAVE ALSO BEEN RECALLED WILL KILL US IM HIGHLY DISSAPOINTED IN THIS VEHICLE.

Mileage: 180,000

Jul 1, 2016

OF THE FOUR POSTS WHERE THE COMPLETE REAR AXLE MOUNTS TO THE UNDER BODY OF THE CHASSIS, TWO OF THE POSTS HAVE RUSTED AWAY FROM THE FRAME, LEAVING THE REAR AXLE ONLY HALF ATTACHED TO THE MAIN BODY OF THE CAR. THE VEHICLE HAS VERY LIMITED RUST ANYWHERE, SO FOR THE UNDER BODY TO RUST TO A POINT OF SEPARATION FROM THE REAR WHEEL ASSEMBLY IS DISCONCERTING. WE HAD NO WARNING AND HAD THE VEHICLE PROPERLY/ROUTINELY MAINTAINED. IF THE REAR AXLE ASSEMBLY HAD COMPLETELY BROKEN AWAY, THE RESULTING CRASH WOULD HAVE BEEN DISASTROUS. CERTIFIED MECHANICS CONFIRM THAT THEY HAD NEVER SEEN SUCH A SERIOUS DETERIORATION OF A SIGNIFICANT STRUCTURAL COMPONENT.

Mileage: 199,000

Apr 19, 2015 Crash

OWNER DRIVER WAS STOPPED ON RED LIGHT ALONG WITH 20 OTHER CARS , THE DRIVER WAS LAST IN THE LANE AND OTHER DRIVER DID NOT APPLIED BRAKES, THIS VEHICLE WAS BANGED FROM THE BACK. BODY DAMAGE WAS REPAIRED BY WESTMINSTER HONDA IN COSTA MESA . CALIFORNIA, BODY REPAIR COST OF $ 3,500 WAS PAID BY INSURANCE COMPANY OF THE PERSON WHO WAS AT FAULT, THE AUTO TRANSMISSION REPLACEMENT COST OF $ 6,500 WAS RECOVERED FROM THE ME WHO WAS NOT AT FAULT. THE QUESTION IS AT THAT TIME THE AIR BAG WAS NOT DEPLOYED BECAUSE OF FAULT? AFTER THAT I GOT RECALL NOTICE FROM AMERICAN HONDA FOR TWO AIR BAGS DRIVER SIDE AND PASSENGER SIDE, THE NOTICE CAME IN THE MONTH OF JANUARY 2015, FIRST THEY DELAYED THE REPAIR TASK BY MAKING AN EXCUSE THAT THEY ARE VERY BUSY AND FIRST APPOINTMENT IS AVAILABLE ON FEBRUARY 28 TH AT AUTO NATION HONDA IN GILBERT AZ THEN I GOT AN E MAIL AND A CALL FROM DEALER THAT THE PARTS ARE ON BACK ORDER, AND THEY WOULD NOT KNOW WHEN PART WILL BE AVAILABLE. AFTER THAT I CALLED AMERICAN HONDA, THEY HAVE INTERVENED AND ASSURED ME THAT AUTO NATION HONDA WILL CALL ME TO SCHEDULE APPOINTMENT AGAIN. THEN I GAVE 4 - 5 CALLS TO AUTO NATION HONDA, TILL TODAY AS OF APRIL 19TH THIS REPAIR IS NOT FIXED EVEN THOUGH ALL PARTIES KNOW THAT THIS IS CRITICAL TO THE LIFE OF DRIVERS AND PASSENGERS IN THIS VEHICLE. NOW I AM IN ROUND ROCK TEXAS, SO I WILL NEED TO SEE NEW DEALER WILL SOMEBODY CONTROL THESE AUTO COMPANIES AND DEALER FOR COMPLIANCE? THANKS *TR

Mileage: 135,000

Mar 15, 2015

INTERIOR DOOR HANDLE HAS METALLIC TAPE COATING. TAPE IS PEELING OFF. 2 OF MY CHILDREN WERE CUT BY THE METAL. KIDS CANNOT OPEN INTERIOR PASSENGER DOOR WITHOUT BEING INJURED. THEY ARE NOW SCARED, AND MAY BE RELUCTANT TO OPEN DOOR IN AN EMERGENCY. *TR

Mileage: 160,000

Jan 12, 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. DURING INCLEMENT WEATHER, WATER TRAVELED THROUGH THE ENGINE COMPARTMENT ONTO THE FLOORBOARDS. THE FAILURE CREATED MOLD IN THE VEHICLE AND ELECTRICAL WIRING DAMAGE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT WATER WAS TRAVELING THROUGH THE WINDSHIELD. THE WINDSHIELD WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE...UPDATED 02/11/15 *BF .

Mileage: 250,000

Dec 9, 2014 Crash

THE CAR WAS MOVED INTO LOCATION, TURNED OFF, AND THE KEY REMOVED LEADING TO THE DRIVER THINKING THE CAR WAS IN PARK, HOWEVER THE CAR WAS STILL IN DRIVE. THE CAR WAS ON A SLIGHT INCLINE WHICH CAUSED THE CAR TO ROLL BACKWARDS DOWN THE DRIVEWAY, ACROSS THE STREET, ROLL OVER A TREE, AND CRASH INTO ANOTHER TREE CAUSING SIGNIFICANT DAMAGE. *TR

Oct 7, 2014

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE EXAMINING THE VEHICLE, THE REAR END APPEARED TO BE LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE HAD DETACHED FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Jun 4, 2014

CLEAR COAT BEGAN COMING OFF OF MANY HORIZONTAL SURFACES. HAS CONTINUED FOR YEARS. NOW THE ACTUAL PAINT IS COMING OFF AND THIS IS UNACCEPTABLE. *TR

Mileage: 85,000

Nov 10, 2013

DURING NORMAL ACCELERATION FROM STOP I FELT MY DRIVER'S SIDE SEAT SNAP AND GIVE ALLOWING MY BODY TO LEAN BACK AND TO THE RIGHT. VISUAL INSPECTION UNDER SEAT SHOW FATIGUED METAL BRACKET AT FORWARD OUTBOUND POSITION OF SEAT BASE/BRACKET JUST ABOVE RAILS. I WOULD ASSUME INTEGRITY/SAFETY OF SEAT IS COMPROMISED. I ALSO BELIEVE THAT THIS SHOULD NOT HAPPEN DURING NORMAL ACCELERATION/USE. *TR

Mileage: 137,200

Oct 4, 2013

HONDA PILOT '03 STARTED LEAKING WATER INTO THE FRONT CABIN AFTER THE RAINS. THE FLOOR GETS WET AND THE WATER NEEDS TO BE VACUUMED OUT AFTER THE RAIN. NOT SURE WHAT ELSE IS BEING AFFECTED BECAUSE OF THIS WATER LEAK.. I ALREADY SEE RUST SHOWING UP AND MOLD SMELL COMING OUT BECAUSE OF THE WATER LEAK. I CALLED IN NORTHAMERICAN HONDA AND LODGED A COMPLAINT. *TR

Mileage: 136,000

Jan 27, 2013

WHILE ON MY WAYBACK ON I95 FROM RICHMOND, VA TO SILVER SPRING MARYLAND, I SUDDENLY HEARD A NOISE FROM MY BACK WINDOW AND I SAW MY HONDA PILOT SPOILER FLY AWAY AND LAND IN FRONT OF THE UPCOMING TRAFFIC AND ALMOST CAUSING AN ACCIDENT. TODAY, I STILL HAVE NOT REPLACED THIS BACK SPOILER AND I HAVE SEEN MANY OTHER HONDA PILOTS ON THE HIGHWAY OR IN THE CITY WITHOUT THIS BACK SPOILER. *TR

Mileage: 169,500

Aug 11, 2012

THE CHROME FINISH ON THE DOOR HANDLES FROM THE INSIDE, THIS CHROME FINISH IS A THINK LATER OF MATERIAL ALMOST LIKE FLEX METAL - IT'S VERY SHARP AND EASILY CREATES CUTS IN HAND WHEN OPENING THE CAR DOORS. APPROX 3 DAYS AGO, I WAS MOVING MY HAND AS I WAS DRIVING AND MY FINGER TOUCHED THE PEALING CHROME FINISH CREATING A DEEP CUT CAUSING PAIN AND BLEEDING. I HAVE KIDS AND THEY MAY GET HURT BY THIS. *TR

Nov 10, 2011

MY VEHICLE IS LEAKING WATER TO THE INTERIOR, LIKE A NUMBER OF OTHER HONDA OWNERS. HONDA IS NOT DOING ANYTHING ABOUT IT...AND IT WILL EVENTUALLY LEAD TO ELECTRICAL FAILURE BECAUSE OF MOISTURE ON CRITICAL ELECTRICAL PARTS IN THE STEERING COLUMN. *TR

May 19, 2011

OVER THE LAST FEW MONTHS, I HAVE NOTICED THE DRIVER SIDE FLOOR MATS ARE SOAKED WITH WATER ON MY 2003 HONDA PILOT. ATTEMPTS TO FIND AND REPAIR THE LEAK HAVE FAILED. I SEE MULTIPLE EXAMPLES OF THIS ON-LINE WHERE CONSUMERS LIKE ME ARE GETTING NO HELP FROM HONDA CORP. I AM CONSTANTLY PULLING UP THE CARPET TO ALLOW IT TO DRY OUT BUT THE RISK OF MOLD, MILDEW, AND RUST ARE HIGH. I ALREADY HAVE A MUSKY SMALL IN THE CAR WHICH IS NOT GOOD FOR THE HEALTH OF MY FAMILY. ADDITIONALLY, I JUST PULLED UP A COVER PLATE ON THE DRIVER-SIDE FLOORBOARD TO DISCOVER MORE WATER POOLED AROUND THE E-BRAKE CABLES. THIS POOL OF WATER COVERED THE E-BRAKE COMPONENTS AND COULD HAVE RUSTED OUT THE CABLES MAKING IT USELESS. *TR

Mileage: 107,000

Aug 16, 2010

I HAD REPEATED VISITS TO BABYLON HONDA IN BABYLON , NY FOR A REAR TAILGATE SPOILER PROBLEM. WHEN OPENING THE TAILGATE (REAR DOOR) THE SPOILER WOULD HIT AND GRIND AGAINST THE ROOF PANEL. BABYLON HONDA ADDRESSED THE ISSUE BY TIGHTENING THE SPOILER MOUNTS WHICH WORKED FOR AWHILE, BUT THE PROBLEM RETURNED. THIS PAST JULY WHILE DRIVING ON INTERSTATE 91 AT 65MPH, THE SPOILER FLEW OFF MY CAR AND NEARLY HIT THE CAR BEHIND ME. I AM WAITING FOR BABYLON HONDA'S RESPONSE TO REPAIR THIS PROBLEM - THE SPOILER MOUNTS CRACKED. *TR

Mileage: 69,000

Feb 16, 2010

THERE ARE SEVERAL ISSUES: 1. THE PROBLEM BEGAN WITH THE KEY NOT FITTING PROPERLY AS IT ONCE DID, PERHAPS AFTER SEVERAL ATTEMPTS. WHEN I TURN THE KEY OR PUT THE KEY IN THE IGNITION IT WON'T TURN TO GET THE VEHICLE STARTED. I TURNED THE STEERING WHEEL ALL THE WAY TO THE LEFT AND IT DOESN'T MATTER. THE PILOT STILL WON'T START. WHEN READING THE MANUAL, IT'S A PUSH SIGN UNDER THE IGNITION BUT THIS ISN'T ADDRESSED IN THE MANUAL. IT DOESN'T TELL YOU THE PURPOSE OF THE PUSH SIGN. I'VE TRIED EVERYTHING TO GET THE KEY TO TURN AND I'VE LET OTHERS TRY ALSO. AND IT DOESN'T WORK FOR ANYONE. THE STEERING WHEEL IS TURNED ALL THE WAY TO THE LEFT BUT THE WHEELS ARE NOT AND IT WON'T TURN TO THE RIGHT IT ALL; IT'S LOCKED. THE VEHICLE WON'T GO IN NEUTRAL, SO I CAN ROLL IT OR NOTHING. 2. THERE IS KNOCKING NOISE THAT IS LOUDER WHEN YOU ACCELERATE ON THE LEFT FRONT SIDE PERHAPS IT'S COMING FROM THE DRIVE-TRAIN OR AXLE ON THAT SIDE, ALMOST SOUNDS LIKE SOMETHING IS LOOSE AND MAY FALL OFF. 3. THE RADIO TURNS OFF FOR A FEW SECONDS RANDOMLY AND IT MAY NOT HAPPEN AGAIN FOR A WHILE AND SUDDENLY DOES ONCE AGAIN. 4. THE LOCK AND HANDLE TO THE GLOVE COMPARTMENT BROKE OFF AND CANNOT BE OPENED. 5. THE WIRE TO CONTROL THE HANDLES FOR THE REAR SEATS TO RECLINE AND FOLD DOWN BROKE FROM WITHIN THE SEATS. I LOOKED INSIDE IT'S THE PIECE OF PLASTIC TO HOLD THE WIRE IN PLACE THAT BROKE, THERE NEEDS TO BE A BETTER REPLACEMENT PART MADE OF STEEL NOT PLASTIC. 6. THE FLOOR MAT STICKS IN BUNCHES CAUSING THE CARPET TO SOIL CAN BE HAZARDOUS I.E. TOYOTA, ONLY REMEDY IS TO REPLACE THE FLOOR MAT FOR THE TRUCK ENTIRELY, VERY, VERY EXPENSIVE... 7. WHEN IT REACHES 30MPH IT SHAKES AND YOU CAN HEAR A LOUD NOISE LIKE YOU'RE DRIVING OVER SOMETHING RIDGED IT'S SCARY. 8. THE BUTTON FOR FOUR WHEEL DRIVE DOES NOT FUNCTION 9. THE CHROME ON THE DOOR HANDLES PEELED OFF TEARING THE SKIN CAUSING INJURIES TO THE HAND, MY FINGER STILL FEELS TINGLY AND NUMB. PLEASE HELP!!! *TR

Mileage: 87,000

Dec 29, 2009

2003 HONDA PILOT EX WITH 101,054 MILES FRONT, SIDE AND REAR MOTOR MOUNTS WERE CRACKED AND LEAKED HYDRAULIC FLUID. HONDA DEALER REPLACED ALL THREE MOTOR MOUNTS COSTING $600.00. HONDA DEALER STATES THIS IS A COMMON PROBLEM SINCE THE MOTOR MOUNTS HAVE HYDRAULIC FLUID IN THEM (THEY ARE NOT ALL RUBBER). *TR

Mileage: 101,054

Jun 16, 2009

THE FLOOR BOARD OF MY 2003 HONDA PILOT IS VERY DAMP TO THE EXTENT THAT IF YOU WERE TO LEAVE A PAPER BACK ON IT, THE BAG WOULD BECOME WET. THIS WAS LAST OBSERVED ON AN 5-HOUR TRIP WE WERE TAKING ON JUNE 5TH. IT RAINED ALL DAY, AND WE WERE RUNNING THE AIR CONDITION FOR THE ENTIRE TRIP. WHEN WE RETURNED HOME, WE HAD TO REMOVE THE MATS (WHICH WERE WET ON THE BOTTOM) TO ALLOW THE FLOORS TO DRY OUT. IT STILL IS DAMP TO THIS DAY (JUNE 16TH). I DON'T KNOW IF IT HAS ANYTHING TO DO WITH THE AIR CONDITIONING SYSTEM, OR IF IT IS OUTSIDE WATER LEAKING IN. THIS HAS BEEN AN ONGOING PROBLEM THAT I FIRST NOTICED APPROXIMATELY 3 YEARS AGO. DEALER WAS NOT ABLE TO DETERMINE CAUSE OF PROBLEM THEN. IT IS HARD TO ATTRIBUTE THE PROBLEM TO ANY EVENT BECAUSE THE FLOOR REMAINS DAMP FOR AN EXTENDED PERIOD OF TIME THAT YOU CAN'T REALLY BE SURE WHAT CONDITION IS CAUSING IT - YOU ARE OPERATING THE VEHICLE THROUGH SO MANY CONDITIONS THAT IT'S HARD TO TELL. FROM TIME TO TIME I HAVE TO TAKE OUT THE MATS WHEN IT BECOMES EXTREMELY DAMP. I'M CONCERNED ABOUT THE POSSIBILITY OF MOLD, THOUGH I'VE BEEN ABLE TO PREVENT THE VEHICLE FROM BECOMING TOO MUSTY. *TR

Mileage: 65,000

May 20, 2009

HONDA PILOT LEAKING THROUGH AND TO THE FRONT FLOOR BOARDS. *TR

Mileage: 125,000

Apr 28, 2009

THE CHROME PLATING ON THE PASSENGER SIDE DOOR HANDLE OF OUR 2003 HONDA PILOT IS FLAKING AT THE FRONT EDGE. IT IS A DANGEROUS CUT HAZARD. OUR PILOT HAS ONLY 69077 MILES. THIS DEFECT SHOULD BE A RECALL, AS IT IS A SAFETY HAZARD. I PURCHASED A EXTENDED WARRANTY FROM THE DEALER, BUT WAS TOLD THAT THIS IS NOT COVERED. THE REPAIR COST IS $39.00 LABOR AND $20.00 FOR HANDLE. THE DEALER SERVICE WRITER SAID HE HAS SEEN THIS BEFORE, AND HAS EVEN EXPERIENCED IT HIMSELF. *TR

Mileage: 69,077

Jan 7, 2009

MY 2003 HONDA PILOT WAS CAUSING LACERATIONS TO THE HANDS AND FINGERS WHEN USING THE DOOR HANDLE FROM THE INSIDE OF THE VEHICLE BECAUSE OF THE DELAMINATING DOOR HANDLES. THE CHROME PLATING ON THE PLASTIC DELAMINATES AND HAS A VERY SHARP EDGE THAT SLICES THE FINGERS OR HANDS IF RUB AGAINST. ALL OF MY FAMILY MEMBERS HAVE HAD LACERATION INJURIES FROM THESE DEFECTIVE HANDLES. I HAVE POINTED OUT THE DEFECT TO HONDA BUT THEY SAY IT IS NORMAL WEAR AND TEAR AND NOT COVERED. I HAVE OLDER VEHICLES FROM OTHER MANUFACTURERS THAT DON'T HAVE THIS ISSUE AND OBVIOUSLY DISAGREE WITH HONDA'S ASSESSMENT. *TR

Mileage: 42,000

Nov 11, 2008

AT 100,000 MILES I WAS INFORMED BY THE HONDA DEALERSHIP THAT 2 OF 3 MOTOR MOUNTS WERE CRACKED AND SHOULD BE REPLACED ON MY 2003 PILOT. THIS WILL COST ME APPROX $400. SEEMS THAT MANY HONDA PILOT OWNERS ARE HAVING THIS SAME PROBLEM. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER "OLDER" CAR. *TR

Mileage: 105,000

Feb 22, 2006

DT*: THE CONTACT STATED THE WELDS ON THE FIREWALL BROKE THREE TIMES. THIS CAUSED WATER TO LEAK ONTO THE FLOOR; DRIVER AND PASSENGER SIDE, FRONT AND BACK. THE DEALERSHIP WELDED THE FIREWALL TWICE, BUT THERE HAVE BEEN NO REPAIRS THIS FINAL TIME. UPDATED 03/17/06. *JB

Mileage: 51,000

May 26, 2005

DT: WHEN OPENING THE TAILGATE THE HINGE FAILED, AND THE HATCHBACK FELL DOWN ON CONSUMER. IT APPEARED THAT PISTON WAS TOO SMALL FOR THE WEIGHT OF THE DOOR, AND THE ATTACHMENT SHOULD BE PLACED IN A POSITION WHERE IT COULD SUPPORT THE WEIGHT OF DOOR. NO INJURIES OCCURRED. CURRENTLY, THE HINGES COMPLETELY FAILED.*AK

Mileage: 32,961

Nov 30, 2004

HONDA PILOT 2003, VERY DIFFICULT TO SEE WHAT IS BEHIND, A BACK-UP SENSOR SHOULD BE STANDARD IN ALL CARS. *BF SAFETY HAZARD CONCERN. *SC

Aug 30, 2004

WHEN OPENING THE TAILGATE THE CONSUMER NOTICED THAT THE SPOILER HIT THE REAR WINDOW AND THE ROOF. CONSUMER NOTIFIED THE DEALER ABOUT THIS ISSUE. *AK THE SUNLIGHT CAUSED HEAT SWELLING OF THE PLASTIC TAILGATE SPOILER. WHEN THE TAILGATE WAS OPENED, THE SPOILER WOULD STRIKE THE ROOF WHICH RESULTED IN SCRATCHES AND DAMAGE TO THE ROOF. *NM

Mileage: 15,000

Aug 17, 2004

WHILE DRIVING 40 MPH SPOILER FELL OFF INTO ONCOMING TRAFFIC. DEALER STATED THE PART WAS WARPING AND PRODUCED ONE INCH GAP. *AK

Mileage: 25,000

May 16, 2004

LIFTGATE GLASS ON 2003 HONDA PILOT ESSENTIALLY "SHATTERED". THE VEHICLE WAS NOT HIT BY ANY OBJECT. LOCAL HONDA DEALER STATES IT IS NOT COVERED. I DON'T KNOW WHETHER OR NOT IT WAS DEFECTIVE GLASS OR INSTALLED BY MANUFACTURER INCOORECTLY.*AK

Mileage: 11,000

Jun 27, 2003

MY HONDA PILOT BECOMES UNSTABLE AT SPEEDS ABOVE 60 MPH, IT RESPONDS AS THOUGH THERE IS PLAY IN THE STEERING AND ANY SMALL ROAD IMPERFECTIONS CAUSE THE VEHICLE TO VEER LEFT OR RIGHT, I TOOK IT TO CUSH HONDA WHERE I PURCHASED THE VEHICLE AND THEY SAID THREE OF FOUR TIRES HAD 52 POUNDS OF AIR IN THE TIRES, WHICH HAD TO HAVE BEEN THERE ON DELIVERY SINCE I HAVE LESS THAN 700 MILES ON THE VEHICLE AND IT HAS NEVER BEEN SERVICED OR HAD AIR PUT IN THE TIRES, THE PROBLEM STILL EXISTS AND IS UNSAFE AT HIGHWAY SPEEDS IN TRAFFIC, THE SERVICE MANAGER CLAIMS ALL PILOTS DO IT AND IT IS A DESIGN PROBLEM? PLEASE ADVISE. *JB

Mileage: 100

Jun 17, 2003 Crash

WHILE DRIVING HONDA PILOT EX-L ON A LOCAL STREET AT 35 MPH, THE RIGHT REAR WHEEL SEEMS TO HAVE HIT SOMETHING OR SKIDDED. ATTEMPT TO CONTROL THE VEHICLE BY MOVING THE STEERING WHEEL RESULTED IN THE SUV GOING OUT OF CONTROL. WHILE STILL ON THE ROAD, ANY ATTEMPT TO STEER THE VEHICLE CAUSED IT GO IN AN UNEXPECTED DIRECTION. FINALLY, THE VEHICLE ROLLED OVER AND LANDED BACK ON THE WHEEL IN A DITCH BY THE SIDE OF THE ROAD. DRIVER SUSTAINED HEAD INJURIES AND TWO CHILDREN IN CAR SEATS, AGES 1 AND 4, ESCAPED UNHURT IN THE BACK SEAT. THE CAR SUSTAINED EXTENSIVE DAMAGE ALL AROUND ESPECIALLY ON THE DRIVER SIDE. THE WINDSHIELD, FRONT SIDE WINDOWS, FRONT DOORS AND FRONT ROOF APPEAR TO HAVE SUSTAINED THE GREATEST IMPACT. THE FACT THAT THE VEHICLE WENT OUT OF CONTROL SO EASILY SEEMS TO POINT TO A MECHANICAL FAILURE. IT WOULD BE USEFUL TO INVESTIGATE THIS ISSUE TO PREVENT ANY FUTURE ROLL-OVERS BY ANYONE USING THIS VEHICLE. *JB

Mileage: 1,800

Jun 4, 2003

WHILE DRIVING MY 2003 PILOT AT SPEEDS OVER 40 MPH, OPENING EITHER THE REAR WINDOW CAUSES A PRESSURE IMBALANCE WITHIN THE VEHICLE WHICH UNLESS THE WINDOWS ARE IMMEDIATELY CLOSED, CAUSES EXTREME EAR PAIN TO ALL PASSENGERS. THIS SITUATION CAN CAUSE A POTENTIALLY HAZARDOUS SITUATION IF THE VEHICLE IS IN HIGH SPEED TRAFFIC AND THE PRESSURE CHANGE AFFECTS THE DRIVER. I CONTACTED MY LOCAL DEALER AS WELL AS AMERICAN HONDA AND THEY CLAIM THAT THEY HAVE NO RECORD OF ANY SUCH COMPLAINTS. *NLM

Mileage: 40

Mar 26, 2003

WHILE BACKING OUT OF THE DRIVE WAY AND TURNING THE STEERING WHEEL IN EITHER DIRECTION YOU CAN HEAR A THUMPING SOUND, IT'S A CONSTANT THUMPING. IF ONLY THE BACK 2 WINDOWS ARE ROLLED DOWN, THE SOUND OF THE WIND PASSING THROUGH THE CAR IS DEAFENING. IT CREATES A BOOMING THAT IMMEDIATELY AFFECTS THE EAR DRUM. *JB

Mileage: 4,600

Feb 25, 2003 Crash

NAR 03/03/2003. THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS HIT JUST AFTER THE RIGHT SIDE DOOR AND ON THE RIGHT SIDE REAR WHEEL. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE VEHICLE. *JB

Feb 14, 2003

AT HIGHWAY SPEEDS 45MPH-75MPH A HIGH PITCH NOISE ORGINATES FROM THE DRIVER SIDE WINDOW OR FRAME, VERY ANNOYING AND CAN NOT ISOLATE AS OF YET, MAYBE MIS-ALIGNED WINDSHIELD? PLEASE DIRECT.

Sep 16, 2002

CONSUMER WAS DRIVING AT HIGHWAY SPEED WITH ALL WINDOWS CLOSED. THEN PASSENGER OPENED REAR WINDOW, AND VEHICLE FELT LIKE IT WAS FALLING APART. THERE WAS A TERRIBLE NOISE. CONSUMER HAD TO OPEN TWO WINDOWS TO STOP LOUD NOISE. *AKTHERE IS ALSO A LOUD BOOM NOISE HEARD WHEN THREE OF THE WINDOWS ARE OPENED AT CERTAIN LEVELS. *JG