2004 HONDA PILOT Electrical System Problems

60 complaints about Electrical System

60
Complaints
7
Crashes
3
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (60)

Aug 7, 2025

Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that at the time of purchase, the odometer mileage reading was 160,000. After obtaining a Carfax Report it was discovered that the previous mileage was 337,000. The contact also indicated that the instrument cluster had been replaced and the air bag and check engine warning lights were inoperable, and the driver’s side air bag had been removed from the vehicle. The VIN was not available.

Mileage: 337,000

May 8, 2025

Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase September 2024, the vehicle mileage was 139,020. The contact stated that after a mechanic had informed the contact that the frame was severely rusted, the contact retrieved the Carfax report history of the vehicle and discovered that the vehicle mileage was 196,000 on August 11, 2018.

Feb 27, 2024

The contact owns a 2004 Honda Pilot. The contact stated that while attempting to start the vehicle, the ignition briefly failed to turn. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

Dec 21, 2020

MY CAR WAS RUNNING JUST FINE I'VE HAD NO ISSUES THE WHOLE ENTIRE TIME I HAVE OWNED IT TILL NOW AND I CANNOT PUT THE KEY IN THE IGNITION IT TAKES ME LIKE 10 MINUTES OR MORE TO PUT THE KEY IN AND IF I TAKE THE KEY OUT WHEN I GET TO MY DESTINATION IT TAKES ME 10 MINUTES OR MORE TO PUT THE KEY IN AGAIN JUST TO DRIVE SOMEWHERE ELSE OR BACK HOME. I'M PRETTY SURE THAT IT SHOULD BE ON A RECALL BUT I DON'T KNOW WHAT IT WOULD BE. AND IT DOESN'T MATTER WHICH WAY I PUT THE KEY IN IT WILL NOT GO IN AND I HAVE THREE KEYS AND EACH KEY DOES THE SAME THING.

Jun 4, 2020

IGNITION LOCK-CYLINDER/ASSEMBLY WAS DEFECTIVE AND A RECALL WAS ISSUED WHICH THE DEALER DID NOT HONOR. IGNITION KEY COULD NOT BE EXTRACTED. THE VEHICLE WAS PARK IN DRIVEWAY AND TURNED OFF TO OPEN GATE. THE KEY COULD NOT TURN NOR BE EXTRACTED. *TR

Mileage: 179,850

Dec 30, 2018

KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.

Mileage: 12,000

Oct 17, 2018

OKAY I'VE ONLY OWNED THIS VEHICLE ABOUT 5 OR 6 MONTHS WHEN I FIRST GOT IT DIDN'T HAVE ANY TROUBLE AFTER ABOUT 2 WEEKS I NOTICED WHEN I WOULD BACK UP AND MADE LIKE A GROWLING SOUND BUT NO TROUBLE WITH THE TRANSMISSION DROVE IT NO TROUBLE EXCEPT FOR SOME ELECTRICAL TROUBLE FOR SOME REASON MY BATTERY KEPT GOING DEAD AT NIGHT IT HAD A GARAGE CHECK IT OUT AND THEY SAID THERE'S A SHORT SOMEWHERE AND WE STARTED PULLING BULBS AND FUSES DIDN'T FIND ANYTHING SO I HAD TO UNHOOK THE BATTERY EACH NIGHT SO I DON'T HAVE TO GET A JUMP IN THE MORNING OKAY ON TO THE NEXT ISSUE IS NO PROBLEMS UNTIL THIS PAST SUNDAY THE 7TH OF OCTOBER AND I HAD PULLED INTO A COUNTRY EXXON STATION LEFT IT RUNNING RAN INSIDE THE DOOR FOR 2 SECONDS BACK OUT MY CAR WAS GONE HEAR IT HAD JUMPED GEAR ROLL BACKWARDS AND THANK GOD IT DIDN'T HIT ANYBODY OR HIT THE PUMP IS STOP WITHIN INCHES SO I GOT IN IT PUT IT BACK IN PARK IT WAS STILL RUNNING AND TRY TO PUT IT IN DRIVE IT WHEN GO SO I SHUT IT OFF WAITED 325 MINUTES STARTED IT UP AGAIN IT WENT INTO DRIVE DROVE ONLY ABOUT A THOUSAND FEET AND THEN IT WOULD MOVE AND HAD TO BE TOWED HOME NOW I DON'T HAVE ANY DOCUMENTS BUT I CAN BUT I CAN GET THEM FOR MURPHY'S GARAGE BUT I CAN GET THEM FOR MURPHY'S GARAGE AND MY

Mileage: 25,600

Dec 20, 2017

MY 2004 HONDA PILOT HAS BEEN LOSING POWER.WHILE I'M OUT ON THE ROAD! THREE TIMES IN ONE MONTH AND THEN NO LIGHTS ARE ON ON THE DASH.RUNS GREAT BUT IT JUST LOSES POWER.WHILE I'M DRIVING! IT ALMOST KILLED ME AND MY CHILDREN WHILE TAKING THEM TO SCHOOL

Mileage: 146,256

Dec 11, 2017

IGNITION SWITCH WOULD NOT TURN WITH KEY INSERTED AND NOW THE DOOR LOCKS HAVE THE SAME PROBLEM.

Mileage: 85,200

Dec 1, 2017

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING AND THE ENGINE STALLED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT WAS ABLE TO BE EASILY REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLONIAL HONDA OF DARTMOUTH, 225 STATE ROAD, DARTMOUTH, MA, 02747), BUT COULD NOT BE DIAGNOSED BECAUSE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

Aug 24, 2017

IN 12/2015, THE ENGINE AND VTM4 LIGHT TURNED ON AND CONCURRENTLY, THE CAR WAS DIFFICULT TO DRIVE AS THE ENGINE REVVED AND TRANSMISSION SHIFTED. UPON INSPECTION BY HONDA, THEY FOUND THAT THE ELECTRICAL WIRES IN FRONT AND BACK WERE CHEWED ON BY RODENTS. THEY STATED THAT THE SOY COATED WIRES WERE A KNOWN ISSUE AND IT SHOULD BE COVERED BY MY INSURANCE. STATE FARM STATED THAT IT WAS NOT COVERED. I HAD TO PAY THE TOTAL BILL OF $1,543.33.

Mileage: 77,906

Nov 15, 2016

WHEN I STOP, AND TURN OFF THE MOTOR, THE KEY WILL NOT COME OUT OF THE IGNITION. WHEN IT FINALLY DOES, IT SOMETIMES (MOST OF THE TIME) WONT GO BACK IN. WHEN IT DOES, IT WILL NOT TURN, THUS, YOU CANNOT START THE CAR. SOMETIMES IT WILL TURN ON, AND START THE CAR, BUT MOST OF THE TIME, YOU HAVE TO SIT IN ONE SPOT, AND WAIT TIL IT GETS READY. IM AFRAID THAT IM GOING TO GET STRANDED EVERY TIME I AM ABLE TO LEAVE THE HOUSE. ESPECIALLY WITH THE UPCOMING COLD WEATHER.

Nov 2, 2016

KEYS CAN BE TAKE OUT OF THE IGNITION KEY CYLINDER AT ANY TIME, ENGINE ON OR OFF, IN PARK OR REVERSE OR DRIVE. SEEMS LIKE A WORN OUT IGNITION CYLINDER.

Mileage: 185,000

Sep 8, 2016

IGNITION KEY GETS STUCK IN THE IGNITION AND DOES NOT TURN. SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, BUT HONDA IS CHARGING FOR THE KNOWN DEFECT IN THE TUMBLER SYSTEM USED WITH THEIR SPECIAL KEY SYSTEM. PEOPLE ARE TOLD THAT THIS IS NORMAL WEAR, BUT THIS DOES NOT MAKE SENSE THAT ALL CARS EXPIRE AT THE SAME TIME AND THE FIX INVOLVES REPLACING THE ENTIRE IGNITION INCLUDING THE KEYS, LEAVING THE OWNER WITH ONE SET OF KEYS FOR THE DOORS AND A NEW SET FOR THE IGNITION. MY QUESTION, IF THE KEYS ARE WORN, HOW DO THEY STILL WORK FOR THE DOORS. ONCE THE SWITCH IS BROKER, THE CAR WILL NOT START AND THE KEY FEELS LIKE IT IS THE WRONG KEY

Mileage: 100,000

Jul 13, 2016

HAD MY CAR SERVICED FOR 4 RECALLS: 12-056 -MANUFACTURERCAMPAIGNID:12-056 LIGHTING SWITCH HARNESS WEAR, MFR CAMPAIGN/SAFETY RECALL NOTICE:13-011 -MANUFACTURERCAMPAIGNID:13-011 SHIFT INTERLOCK, MFR CAMPAIGN/SAFETY RECALL NOTICE:16-047 -MANUFACTURERCAMPAIGNID:16-047 PASSENGER AIRBAG INFLATOR. I WENT TO PICK UP MY CAR AT THE DEALERSHIP AND IT WAS DRIVEN TO ME. I WENT HOME AND IT DROVE PERFECTLY FINE. YESTERDAY, I TRIED STARTING IT AND A COUPLE THINGS HAPPENED, AS I INSERTED MY KEY, IT GOT STUCK HALFWAY OR SO. I PULLED THE KEY OUT AND REINSERTED. IT WORKED AGAIN. I HEADED OUT TO WORK. LEAVING WORK, IT HAPPENED AGAIN, THE KEY GOT STUCK, I PULLED IT OUT, REINSERTED IT, AND REPEATED THAT A FEW TIMES. THE KEY FINALLY WENT IN. LATER THAT EVENING, I WAS GOING TO THE STORE. THE KEY INSERTED JUST FINE, BUT THEN IT WOULDN'T TURN. THE NEXT MORNING, A REPEAT. THIS SHOULD BE A RECALL.

Jun 29, 2016

KEY SWITCH FAILURE AFTER INTERLOCK WAS REPLACED (HONDA RECALL) KEY GETS STUCK IN IGNITION WON'T TURN OR START VEHICLE. HONDA RECOMMENDS NEW KEY WHICH WILL WORK 3-4 WEEKS THEN TELL YOU YOU NEED NEW IGNITION SWITCH. HONDA ADMITS INTERLOCK FAILURE CAUSES ADDITIONAL WEAR TO KEY SWITCH AND KEY SWITCH FAILURE BUT ONLY RECALLED AND FIXED INTERLOCK PIN AND NO PARTS THAT WERE DAMAGED BY FAILURE OF THE INTERLOCK PIN. THIS HAS BEEN ONGOING PROBLEM WITH PILOTS FROM 2002-2013. EVEN IF KEY SWITCH IS REPLACED YOU ARE ADVISED IT WILL FAIL AGAIN IN 4-5 YEARS PER HONDA DEALER.

Mileage: 119,500

Dec 2, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB

Mileage: 174,171

Oct 8, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION SWITCH AND THE VEHICLE POWERED OFF. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERLOCK LEVER AND THE IGNITION CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,685. UPDATED 04/06/16*LJ *TR

Mileage: 143,685

Sep 25, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS PARKED, THE KEY WAS INSERTED BUT FAILED TO THE START THE IGNITION .THE FAILURE WAS PERSISTENT. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. THE VIN WAS NOT AVAILABLE.

Mileage: 175,000

Sep 9, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 22, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V573000 (ELECTRICAL SYSTEM) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 15, 2015

STEERING WHEEL LOCKED, KEY WOULD NOT TURN NOR COME OUT, GEAR COULD NOT BE CHANGED. VEHICLE WOULD NOT START. PILOT'S IGNITION WOULD NOT WORK AT ALL. *TR

Mileage: 179,850

Apr 1, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE PARKED, THE VEHICLE FAILED TO START. IN ADDITION, THE KEY EJECTED FROM THE IGNITION WHILE THE GEAR SELECTOR WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jan 1, 2015

NOTICED AN EXTREME HOT SPOT ON DRIVERS SIDE LOWER SEAT CUSHION WHEN HEATED SEATS ARE ON HI OR LO. SPOT IS SO HOT THAT YOU CANNOT LET IT TOUCH YOUR PANTS WITHOUT BURNING YOU. I HAVE READ MANY ACCOUNTS OF THIS SAME ISSUE WITH OTHER HONDA OWNERS THAT ULTIMATELY RESULTED IN A FIRE. NOW DRIVERS SIDE LOWER SEAT CUSHION HEATING ELEMENT NO LONGER WORKS. DRIVERS SIDE BACK AND PASSENGER SIDE HEATING ELEMENTS STILL WORK. *JS

Mileage: 148,500

Aug 4, 2014

WHEN WE TURN ON THE SEAT WARMER IN THE FRONT PASSENGER SEAT OF OUR HONDA PILOT 2004, WE SMELL A STRONG ODOR OF RUBBER OR FOAM BURNING. NOW OUR SEAT WARMER WILL NOT WORK AT ALL. WE'VE STOPPED USING THE SEAT WARMER DUE TO CONCERNS OF A FIRE STARTING. *TR

Mileage: 100,000

Jul 8, 2014

WHEN THE DRIVER SIDE HEATED SEAT IS TURNED ON THE SEAT GETS SO HOT THAT IT LITERALLY BURNS THE SKIN ON ANYONE SITTING IN THE SEAT. IT HAPPENS ON BOTH LOW OR HIGH SETTING. THE SEAT THEN BEGINS TO EMIT SMOKE. *JS

Mileage: 72,000

Jun 30, 2014

WE WERE ON ANOTHER SUMMER TRIP AND THE AIRBAG WARNING LIGHT CAME ON. THIS IS THE BIG RED LIGHT TO THE FAR LEFT OF THE PANEL. CALLING HONDA IN FRANKLIN TN THEY HAD NO IDEA WHAT COULD HAPPEN WHILE CONTINUING TO DRIVE THE VEHICLE. CALLING ANOTHER DEALERSHIP THEY ASSURED ME THAT IT WAS MOST LIKELY A SENSOR AND THE AIRBAGS WOULD SIMPLY NOT DEPLOY. HONDA AS RECALLS NOW FOR BAD AIRBAGS. 1- OUR 2004 DOES NOT FALL INTO THE RECALL PERIOD 2 - HONDA SHOULD PAY FOR ANY ISSUE RELATED TO BAD AIRBAG TECHNOLOGY REGARDLESS OF HOW OLD THE CAR IS, JUST LIKE THEY DO WITH SEAT BELTS. IF WE WOULD HAVE BEEN IN A WRECK DURING THE TIME THAT LIGHT WAS ON, THE AIRBAG WOULD NOT HAVE DEPLOYED. 3- ANY PART OF THE AIRBAG/SENSOR/ SEATBELT SYSTEM SHOULD NOT BE MERELY COVERED UNDER A LIMITED WARRANTY. IT SHOULD BE COVERED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE. IF THEY CANNOT STAND BEHIND THE SAFETY OF THE CAR THEY NEED TO GET OUT OF THE BUSINESS. *TR

Mileage: 170,000

May 20, 2014

I'M HAVING TROUBLE WITH MY 2004 LX, NO KEYLESS REMOTE ON THIS MODEL. THE DRIVERS SIDE DOOR LOCK QUIT WORKING, THE KEY GOES IN WITH DIFFICULTY AND WON'T TURN, WON'T UNLOCK THE DOOR. RESORTED TO USING THE REAR DOOR LOCK TO GET IN AND NOW THAT LOCK HAS DEVELOPED THE SAME PROBLEM. NOW HAVE JUST THE PASSENGER SIDE DOOR TO UNLOCK FROM THE OUTSIDE. NOW THE IGNITION. SAME PROBLEM. WHAT THE [XXX] IS GOING ON? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 9, 2013 Fire

ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR

Mileage: 105,000

Apr 1, 2013

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V573000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. THE DEALER ADVISED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE SHIFTER INTERLOCK DID NOT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 113,000.

Mar 30, 2013

THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION. ONCE IN, THE KEY WAS THEN VIRTUALLY IMPOSSIBLE TO REMOVE. FURTHERMORE WILL NOT TURN AS IT IS STUCK IN BETWEEN OFF AND ACCESSORY POSITIONS. HOURS WERE SPENT JIGGLING, BRINGING A LOCKSMITH TO MAKE ATTEMPTS AT REMOVING WITHOUT SUCCESS. THE HONDA PILOT HAD TO BE TOWED TO DEALERSHIP. THIS HAPPENED WITHIN 1 DAY OF A SERVICED RECALL FOR THE INTERLOCK LEVER WHICH INVOLVES THE IGNITION AND THE STEERING COLUMN SHIFTER. *TR

Mileage: 162,715

Mar 15, 2013 Crash

PILOT ROLLED AWAY WHILE IT WAS PARKED, I HAD KEY IN MY HAND, IT HIT A CONCRETE FLOWER POT. DAMAGING MY RIGHT FENDER BUMPER MIRROR.POLICEMAN GOT INSIDE PILOT TOOK KEY IN AND OUT OF IGNITION SEVERAL TIMES,WHILE IT WAS IN GEAR. I DROVE THE CAR TO HONDA DEALERSHIP TOLD THEM WHAT HAPPENED. THEY ADMITTED IT SHOULD NOT DO THAT, BUT DID NOTHING TO HELP. AFTER HEARING OF RECALL IN JAN. I CONTACTED HONDA ABOUT THE INCIDENT TELLING THEM THEY SHOULD FIX MY PILOT SINCE IT WAS THERE FAULT THIS ACCIDENT HAPPENED. THEY HAD ME SEND THEM INFORMATION ABOUT WHAT HAPPENED. THE POLICE REPORT ECT.THEY HAD ME TAKE THE PILOT TO DEALERSHIP AND LEAVE IT 5 HOURS. WHEN HONDA CALLED ME BACK A WEEK LATER THEY REFUSED TO TAKE RESPONSIBILITY FOR ACCIDENT BECAUSE THE KEY DOES NOT COME OUT OF IGNITION WHEN DEALERSHIP HAD IT, IT DOES NOT DO THIS ALL OF THE TIME , BUT IT DID HAPPEN IN JULY 2012 LONG BEFORE I KNEW ABOUT RECALL AND I HAVE POLICE REPORT AND WITNESS TO PROVE IT DID. MY INSURANCE HAS GONE UP BECAUSE OF ACCIDENT PLUS I HAVE TO PAY DEDUCTIBLE, WHEN THIS WAS NOT MY FAULT. HONDA HAS RECALL ON HONDA SO HOW COULD THEY NOT BE RESPONSIBLE? COULD YOU PLEASE HELP ME WITH THIS? *TR

Mileage: 119,000

Jan 26, 2013

2004 HONDA PILOT SUV 9/9/2008 FRONT AC BLOWER RESISTOR REPLACED $230 (MILES 68,197, ALSO HAD 100 MILES BUMPER TO BUMPER WARRANTY BUT WAS TOLD BY DEALER IT WAS NOT COVERED. 1/25/2013 (MILES 134,000) FRONT AC AIR MIX MOTOR REPLACED $501,REAR AC/HEAT DOES NOT WORK WAS STILL IN 100 MILE WARRANTY IT HAS A BAD BLOWER RESISTOR I STILL HAVE NOT REPLACED IT. TO TOP IT OFF WHEN IT RAINS MY DRIVER AND NOW FRONT PASSENGER FLOOR MATS ARE GETTING WET FROM THE UNDERNEATH THE PROTECTIVE MAT (MILES 105,000)! YOUR ATTENTION TO THIS ABOVE MATTER IS MOST APPRECIATED. *TR

Mileage: 68,197

Jan 21, 2013 Fire

WHEN TURNING ON THE DRIVER'S SIDE SEAT WARMER IT GOT EXTREMELY HOT. RECENTLY IT ACTUALLY BURNED THE SEAT FOAM AND BEGAN TO SMOKE. I WILL NOT USE IT ANYMORE FOR FEAR OF A FIRE. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR

Mileage: 106,000

Jan 6, 2013

DRIVER SEAT HEATER GETS EXTREMELY HOT TO THE POINT THAT BURNS ARE POSSIBLE. AFRAID THAT A FIRE MAY OCCUR SO STOPPED USING. THERE APPEARS TO BE A WIDESPREAD OCCURRENCE WHEN SEARCHING THE INTERNET. NO RECALL BY HONDA. *TR

Mileage: 39,000

Nov 30, 2012

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE STOPPED IN A PARKING SPACE, THE KEY WAS REMOVED FROM THE IGNITION AND THE CONTACT NOTICED THAT SHE HAD NOT SHIFTED THE GEAR IN PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 12/28/12 *CN THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED PREVIOUSLY. UPDATED 01/09/13

Mileage: 180,000

Nov 20, 2012

DRIVERS SIDE BACK POWERED WINDOW DOES NOT WORK. IT WENT DOWN AUTOMATICALLY AND DOES NOT GO UP WHILE DRIVING AUTOMATICALLY. ALMOST CAUSED A CAR CRASH. *TR

Mileage: 106,000

Oct 19, 2012 Crash

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY CAME OUT OF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THE CONTACT WAS IN A RUSH AND TURNED THE VEHICLE OFF, BUT THE VEHICLE WAS IN DRIVE. AS A RESULT OF THE FAILURE, THE VEHICLE ROLLED BACK INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION WAS REPLACED. THE DEALER STATED THERE WAS ONE CYLINDER IGNITION AND IT WAS NOT UNDER WARRANTY. THE CONTACT STATED THIS WAS THE SECOND TIME FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 96,000.

Mileage: 84,000

Oct 16, 2012 Crash

APPARENTLY I DID NOT PLACE THE CAR IN PARK BUT WAS ABLE TO TAKE THE KEYS OUT OF THE IGNITION. LEFT THE CAR AND WHEN I CAME BACK TO THE CAR, THE CAR HAD ROLLED BACKWARD AND CRASHED INTO BUSHES WHICH STOPPED THE CAR. THIS HAS HAPPENED TO ME TWICE. I NOW MAKE SURE I ENGAGE THE PARKING BRAKE TO MAKE SURE THE CAR DOES NOT ROLL. *TR

Mileage: 111,297

Oct 7, 2012

KEY COULD BE REMOVED WITHOUT VEHICLE BEING IN PARK. NO DAMAGE OCCURRED, BUT CAR DID ROLL AT TIMES. VEHICLE WAS REPAIRED BY DEALER AT A COST OF $446.03, (10/05/11, 163538 MILES). DATES AND MILEAGE OF FIRST OCCURRENCE ARE APPROXIMATE. *TR

Mileage: 140,000

Oct 5, 2012

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 130,000.

Mileage: 115,000

Aug 31, 2012

STOPPED VEHICLE, TURNED OFF VEHICLE AND REMOVED KEY. LATER GOT INTO CAR AND STARTED IT UP FOUND IT. ATTEMPTED AGAIN NOT IN PARK AND IT WAS ABLE TO REPLICATE IT. TOOK VEHICLE TO DEALER, THEY WERE ABLE TO REPLICATE IT, WANTED ALMOST $850.00 TO REPAIR AND WAS TOLD IT WAS NOT CONSIDERED A SAFETY ISSUE SO THERE WAS NO RECALL. THEY RECOMMEND THE MECHANICAL PORTION OF THE IGNITION SWITCH BE REPAIRED. UNABLE TO AFFORD THE REPAIR SO STILL OCCURRING. CURRENT MILEAGE IS 118,000+ MILES. *TR

Mileage: 103,906

Apr 16, 2012 Fire

DRIVERS HEATED SEAT CAUGHT THE SEAT ON FIRE. *JS

Mileage: 110,000

Mar 21, 2012

KEY CAN BE REMOVED FROM THE IGNITION WHEN THE TRANSMISSION ISN'T IN PARK. THE ISSUE HAS CAUSED THE VEHICLES TO ROLL AWAY, BUT NO ONE HAS YET BEEN INJURED. THE DEALER IS REQUESTING $750 TO FIX THE ISSUE; HOWEVER, I SEE HONDA HAS ALREADY RECALLED OVER 1 MILLION 2003-2005 ACCORD, CIVIC, AND ELEMENTS, BUT FOR SOME REASON, THEY DID NOT INCLUDE THE PILOTS. THIS SEEMS LIKE TOO MUCH OF A COINCIDENCE AND I SEE MANY OTHER PILOT OWNERS COMPLAINING ABOUT THE SAME ISSUE. I WOULD LIKE HONDA TO COVER THE SAME YEAR PILOTS. *JS

Mileage: 133,000

Sep 6, 2011

ON MY 2004 HONDA PILOT, THE SRS (AIRBAG) WARNING INDICATOR LIGHT ON THE DASHBOARD MYSTERIOUSLY REMAINS ON EVEN THOUGH THERE HAVE BEEN NO OTHER CHANGES TO THE VEHICLE. THE HONDA DEALER WANTS $80 JUST TO LOOK AT IT! THIS IS OUTRAGEOUS; IT'S CLEARLY A FAILED COMPONENT THAT SHOULD BE COVERED UNDER THE SAFETY PORTION OF THE VEHICLE'S WARRANTEE FOR THE LIFETIME OF THE VEHICLE. THERE ARE MANY OTHER HONDA OWNERS WHO HAVE EXPERIENCED THIS WARNING LIGHT AND THEY REPORT IT IS NEARLY ALWAYS A FAILED PASSENGER SEAT SENSOR THAT HONDA IS REPLACING UNDER A TSB; HOWEVER MY LOCAL DEALER CLAIMS TO KNOW NOTHING OF THE TSB AND WANT ME TO PAY FOR THIS. *TR

Mileage: 100,867

Jul 15, 2011

KEY WILL NOT TURN THE IGNITION. *TT

Mileage: 180,000

May 23, 2011 Crash

DEFECTIVE SHIFT INTERLOCK ALLOWED THE IGNITION KEY TO BE REMOVED WHILE VEHICLE WAS PARKED AND LEFT IN GEAR. THE UNOCCUPIED VEHICLE ROLLED APPROXIMATELY TWENTY FEET, COMING TO REST AFTER CONTACTING A PARKED VEHICLE (VEHICLE #2). OWNER OF VEHICLE #2 WAS LOADING BAGS INTO HER TRUNK AND WAS WARNED BY A BYSTANDER TO GET OUT OF THE WAY- WHICH PREVENTED HER FROM BEING HIT BY THE ROLLING VEHICLE. NO INJURIES WERE REPORTED, AND DAMAGE TO THE VEHICLES WAS NEGLIGIBLE. POLICE WERE CALLED AND THEY RESPONDED. INFORMATION WAS EXCHANGED BETWEEN THE VEHICLE OPERATORS. IT SHOULD BE NOTED THAT THIS DEFECT WAS THE SUBJECT OF A RECALL FOR OTHER HONDA VEHICLES (ACCORD, CIVIC, OTHERS) IN LATE 2010.

Mileage: 97,400

Apr 14, 2011

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT HE COULD REMOVE THE KEY FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. UPDATED 05/04/11 *BF UPDATED 05/12/11 UPDATED 2/8/12 *CN

Mileage: 102,000

Feb 16, 2011

OVERHEATING OF DRIVERS SIDE SEAT HEATING ELEMENTS, FOLLOWED BY FAILURE OF UNITS. *TR

Mileage: 63,500

Jan 31, 2011 Crash

TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE THE ENGINE WAS TURNED OFF AND THE GEAR SELECTOR WAS IN THE DRIVE POSITION, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH UNEXPECTEDLY WHEN ENGAGED. SUDDENLY, THE VEHICLE ROLLED AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO A DEFECT WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THERE WAS A SIMILAR DEFECT ON A RECALL PERTAINING TO THE 2002 AND 2003 MODEL YEARS UNDER RECALL 10V364000 (ELECTRICAL SYSTEM:IGNITION). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

Aug 26, 2010

I HAVE A 2004 HONDA PILOT AND I AM HAVING THE SAME PROBLEM THAT A LOT OF THE HONDA CARS ARE GETTING RECALLED FOR BUT MY VEHICLE IS NOT LISTED. YOU CAN REMOVE THE KEY WHILE THE GEAR SELECTOR IS NOT IN PARK. MY WIFE ROLLED FORWARD AND HIT A SAFETY POLE. SHE IS ALWAYS AFRAID OF DOING IT AGAIN WITH OUR KIDS IN THE CAR. I CALLED HONDA ABOUT THE REPAIR AND THEY SAID IT WAS NOT A RECALL. I DON'T UNDERSTAND HOW SOME HONDA CARS CAN GET RECALLED BUT MINE WILL NOT. I CALLED HONDA AND ASKED ABOUT THE COST OF THE REPAIR AND THEY TOLD ME IT WAS GOING TO BE EXPENSIVE. *TR

Mileage: 120,000

Aug 10, 2010 Crash

TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND SHE RETURNED TO THE VEHICLE THE VEHICLE HAD DRIFTED AWAY FROM THE PARKING SPACE SHE WAS IN. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO TWO OTHER VEHICLES. THE CONTACT STATED THAT THE GEAR SHIFTED INTO REVERSE ON ITS OWN. THE CONTACT REFERENCED NHTSA RECALL NHTSA CAMPAIGN ID NUMBER: 10V364000 ELECTRICAL SYSTEM, IGNITION BUT HONDA INFORMED HIM THAT THE 2004 PILOT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS EXPERIENCING THE EXACT SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,500. UPDATED 12/09/10 UPDATED 12/17/10*JB

Mileage: 110,500

Mar 19, 2010

DEAR SIR/MADAM, MY 2004 HONDA PILOT HAS 58K MILES ON IT. I SCHEDULED A 60K MAJOR MAINTENANCE ON 3/19/2010. BUT ON 3/18/2010 ON MY WAY BACK HOME, THE CHECK ENGINE LIGHT WAS ON, THE CAR GOT VIBRATION AND SMOKE. I SENT MY CAR TO THE DEALER IMMEDIATELY AT ABOUT 7:00 PM ON 3/18/2010. ON 3/19/2010, THE DEALER CALLED ME AND SAID THE NO. 5 SPARK PLUG CAME OUT AND BURNED OUT THE COIL, IT'S A VERY UNUSUAL SITUATION. I WENT TO THE DEALER TO CHECK THE DAMAGES: THE SPARK PLUG ONLY HAS THE METAL PORTION LEFT, THE COIL BURNED OUT AND ONLY 1/3 OR 1/2 LEFT, THE CYLINDER HEAD GOT SOME DAMAGE TOO AND SOME METAL CHIPS REMAINED IN THE CYLINDER HEAD AND CYLINDER. I DID THE OIL CHANGES AND MAINTENANCE AT DEALERSHIP REGULARLY AND DROVE THE CAR GENTLY. I DON'T THINK THIS INCIDENT IS RELATED TO MY DRIVING STYLE. IT HAS TO BE QUALITY ISSUE ON EITHER THE COIL OR THE SPARK PLUG. BUT I AM NOT A MECHANICS AND DON'T KNOW IF THIS HAPPENED TO OTHER CARS. ALTHOUGH THE CAR IS OUT OF WARRANTY (3 YEARS/36K MILES), I REALLY THINK IT'S A SERIOUS QUALITY ISSUE. HONDA NEEDS TO TAKE CARE OF THIS ISSUE. I AM UNLUCKY, THIS HAPPENED TO ME, I AM LUCKY, IT HAPPENED TO ME NOT ON HIGHWAY. HOPE THE AUTHORITY CAN DO SOME INVESTIGATION AND URGE HONDA TO RESOLVE THIS ISSUE. THANKS. *TR

Mileage: 58,000

Nov 23, 2007

WHILE DRIVING, THE CAR WENT IN TO FOUR-WHEEL DRIVE AND MALFUNCTION INDICATOR LIGHT WENT ON, AND STAYED ON EVEN AFTER THE CAR WAS RESTARTED. I TOOK IT IN TO THE DEALER, WHO REPLACED THE KNOCK SENSOR HARNESS WIRING DUE TO RODENT DAMAGE. *TR

Mileage: 53,222

Jan 23, 2007 Crash

TL* - THE DRIVER THOUGHT SHE PUT THE A 2004 HONDA PILOT IN PARK, IN A DRIVEWAY WHICH SITS ON A HILL. THE DRIVER REMOVED THE KEY FROM THE IGNITION. THE CONTACT LATER FOUND THAT THE VEHICLE HAD ROLLED DOWN THE HILL AND HIT AN OBJECT. THE CONTACT DISCOVERED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT DROVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS DIAGNOSED AS HAVING A BAD IGNITION SWITCH. THE CONTACT STATED THE KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN NEUTRAL. *AK UPDATED 2/22/2007 - THE MANUFACTURER REFUSED TO FIX THE VEHICLE FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM

Mileage: 48,000

Nov 8, 2006

SMOKE FROM THE DASH WAS NOTED. IT CAME FROM THE JUNCTION OF THE INSTRUMENT PANEL AND THE UPPER PART OF THE STEERING COLUMN. THE SMELL OF BURNT PLASTIC REMAINED IN THE CAR FOR ~4 HOURS. THE CAR WAS TAKEN TO A HONDA DEALER (FAIRFEILD HONDA - WILLIAMSPORT, PA). IT HAS BEEN THERE FOR 4 1/2 WEEKS AND THEY HAVEN'T BEEN ABLE TO FIND THE CAUSE? *JB

Mileage: 45,000

Jan 20, 2005

I PURCHASED A 2004 HONDA PILOT ON OCTOBER 23, 2003 AND HAVE SINCE HAD THE BATTERY REPLACED TWICE ALONG WITH FOUR TOWING OCCURRENCES AND ON-GOING SAFETY CONCERN FOR MY FAMILY ESPECIALLY MY TWO TODDLERS EACH TIME I TURN THE IGNITION ON. I HAVE NOT BEEN UNSUCCESSFUL WITH A RESOLVE FROM THE MANUFACTURER. AFTER MY FOURTH ATTEMPT OF MAIL THE MANUFACTURER AND DEALER ONLY OFFER TO REIMBURSE MY $400 TOWING EXPENSES. THE DEALER I PURCHASED THE VEHICLE FROM TO DATE CANNOT GIVE ME AN ACCURATE DIAGNOSIS. ACADEMY HONDA CLAIMS MY ISSUES COULD RANGE FROM RE-PROGRAMMING KEYS, IGNITION, FUEL PUMPS ETC. I HAVE LOST DAYS FROM WORK, PRE-PAID CHILD CARE AND TUITION EXPENSES AND SUFFERS HORRIFYING EMOTIONAL STRESS FROM THESE INCIDENCES. TO DATED NOT ONE REPRESENTATIVE FROM THE HONDA DEALER HAS CALLED TO SEE HOW VEHICLE IS RUNNING. IT IS APPARENT THAT THIS VEHICLE HAS AN ON-GOING SAFETY ISSUES THAT REQUIRES IMMEDIATE DETAILED SCRUTINY. I WOULD LIKE TO HAVE THIS MATTER INVESTIGATED. THIS IS MY ONLY MODE OF TRANSPORTATION FOR WORK, ERRANDS AND FAMILY AFFAIRS. I FEAR THE DEATH OF MY 3 AND 4 YRS OLD TODDLERS, IN ADDITION TO MYSELF AND MY SPOUSE. AT THIS POINT ANY GIVEN MORNING, AFTERNOON OR EVENING I CAN BE STRANDED AT ANY VENUE. ANY EXPEDITED ATTENTION YOU CAN PLACE ON THIS MATTER WILL BE GREATLY APPRECIATED. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION. *JB

Mileage: 6,200

Aug 5, 2004

ALARM SYSTEM (HORN HONKING) GOES OFF WHEN STARTING THE HONDA PILOT (2004) EX AFTER I CLICK THE LOCK BUTTON. THIS HAPPENS 25% OF THE TIME AFTER I CLICK THE LOCK BUTTON TO LOCK MY DOORS WHILE SITTING IN MY DRIVERS SEAT OF THE PILOT AND THEN START THE CAR. IT IS THE ALARM SYSTEM THAT COMES WITH THE PILOT. THE DEALER SAYS THAT HE CAN NOT REPRODUCE THE PROBLEM. THEREFORE HE CAN NOT FIX THE PROBLEM. THE PROBLEM STILL EXISTS.*AK

Apr 20, 2004

CONSUMER EXPERIENCED HARD STARTING AND OTHER MECHANICAL PROBLEMS. *PH THE DEALER INDICATED THAT THIS WAS NORMAL AND MADE NO REPAIRS TO THE VEHICLE. *NM

Feb 2, 2004

HONDA PILOT ENGINE LIGHT KEEPS COMING ON. SINCE PURCHASE DATE OF 10-12-04 IT HAS BEEN IN THE HONDA SERVICE DEPT 3 TIMES. ENGINE LIGHT KEEPS COMING ON AND CYLINDERS ARE MISFIRING CAUSING THE PILOT TO LOSE POWER WHILE DRIVING. AFTER STOPPING AND TURNING OFF THE ENGINE FOR AWHILE IT WILL START UP AGAIN AND USUALLY THE ENGINE LIGHT WILL NOT COME ON AGAIN. THIS HAS HAPPENED 3 TIMES SINCE IT WAS IN THE HONDA SERVICE DEPT. *JB

Mileage: 543