2011 HONDA PILOT Air Bags Problems

Airbag light on.

Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.

The contact owns a 2011 Honda Pilot. The contact stated that upon starting the vehicle, the driver’s side airbag warning light was illuminated on the instrument panel. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.

Mileage: 135,000

TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED OR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Mileage: 124,000

TAKATA RECALL - FRONT DRIVER AND PASSENGER AND FRONT DASH AIRBAGS, THE SENDOR DOES NOT WORK. THEY WILL NOT DEPLOY IF WE WERE TO BE IN AN ACCIDENT. ALSO, I HAVE BEEN EXPERIENCING TRANSMISSION SHUDDER IN MY 2011 PILOT EXL. WHEN ON LIGHT THROTTLE BETWEEN 25-40 MPH, THEN IT DISAPPEARS. THIS IS WHILE DRIVING ON THE HIGHWAY AND CITY STREETS.

Mileage: 102,600

OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULLY SHE DID NOT SEEM TO STRIKE HER HEAD AGAINST THE FRAME, BUT IT WAS EXTREMELY LUCKY THAT SHE DIDN'T. WHEN THE FIRST RESPONDERS ARRIVED, THEY HAD TO CUT THE CONNECTION TO THE SIDE CURTAIN AIRBAGS AND THEY WERE SURPRISED TO SEE THAT THE COLLISION HAD NOT TRIGGERED THEM. I HAVE ATTACHED A PICTURE OF THE VEHICLE DOOR FRAME AND THE AIRBAGS THAT FAILED TO DEPLOY. WE WANTED TO BRING THIS TO YOUR ATTENTION JUST IN CASE IT IS NOT AN ISOLATED INCIDENT.

Mileage: 174,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT CALLED HAMILTON HONDA AT 609-528-2600 (LOCATED AT 655 US-130, HAMILTON TOWNSHIP, NJ 08691) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (888) 905-4875) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I TOOK MY CAR TO DEALER TO WORK ON 3 RECALL NOTICES ON DRIVER SIDE AIRBAG (NOT TAKATA RELATED SINCE IT'S NOT A TAKATA AIRBAG), PASSENGER SIDE AIRBAG, AND SEAT BELT. I ALSO HAD A SRS WARNING LIGHT THAT WAS ON CONSTANTLY FOR ABOUT 2 YEARS SO I HAD THE DEALER DIAGNOSE THE WARNING LIGHT. THE CODE SHOWED 11-21 (SOMETHING ABOUT OPEN OR INCREASED RESISTANCE ON THE AIRBAG). THE DEALER SAID THE AIRBAG NEEDS TO BE REPLACED FOR ABOUT $1200 AND THE PROBLEM WAS CAUSED BY TAMPERING WITH THE AIRBAG WIRING. THIS TOTALLY DID NOT MAKE SENSE SINCE I AM THE ORIGINAL OWNER AND NOBODY TAMPERED WITH THE AIRBAG. THE LIGHT STARTED TO COME ON AFTER 5-6 YEARS SINCE I OWNED THE VEHICLE AND THE CAR WAS NEVER INVOLVED IN AN ACCIDENT. THIS LOOKS LIKE A POOR QUALITY AIR BAG WAS USED WHEN THE VEHICLE WAS MADE AND I THINK HONDA SHOULD REPLACE THIS AIRBAG AT THEIR COST.

Mileage: 60,900

TAKATA RECALL - I RECEIVED A LETTER IN THE MAIL REGARDING THIS RECALL AND CALLED THE LOCAL HONDA DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE ABLE TO GET ME IN THE FOLLOWING WEEK , WHICH WAS TODAY NOV 20, 2018. I ARRIVED WHICH IS 30 MINS FROM MY HOUSE AND THEY INFORMED ME THAT THEY DID NOT HAVE ANY AIR BAGS AVAILABLE / THEY WERE OUT OF INVENTORY. THIS IS VERY CONCERNING TO BE BECAUSE NOW I HAVE TO WAIT AND I WILL OUT OF TOWN (TRAVELING WITH CHILDREN IN THE CAR) TO ANOTHER STATE FOR THANKSGIVING. THE DEALERSHIP IS WEST BROAD HONDA - RICHMOND, VA (804-672-9200)

GOT IN A TWO CAR COLLISION. TOTALED OUT THE HONDA PILOT 2011. HIT HEAD ON. NO AIRBAGS WERE DEPLOYED IN THE PILOT. ACCIDENT TOOK PLACE ON HIGHWAY 51 IN RIDGELAND, MS. VEHICLE WAS NOT IN MOTION, OTHER VEHICLE GOING APPROXIMATELY 45 MPH.

Mileage: 120,000

ACCIDENT TOOK PLACE ON HIGHWAY 51. MY CAR, THE 2011 HONDA PILOT, WAS DEAMED TOTALED BY INSURANCE. NO AIRBAGS WERE DEPLOYED DURING OR AFTER THE ACCIDENT OCCURRED. I WAS PULLING OUT OF A PARKING LOT AND TRUCK WITH A STEAL BUMPER HIT ME GOING APPROXIMATELY 45MPH. THE FRONT END OF THE HONDA PILOT WAS DEMOLISHED.

Mileage: 120,000

TAKATA RECALL. WHILE VIN CHECK DOES NOT INDICATE MY 2011 HONDA PILOT IS PART OF AN ACTIVE RECALL, I'M CONCERNED ABOUT THE LOSS IN RESALE VALUE BASED ON ALL OF THE NEGATIVE MEDIA COVERAGE/INTERNET COVERAGE AND ACTIVE RECALL AND CLASS ACTION LAWSUIT AGAINST TAKATA.

Mileage: 160,000

NO RESPONSE TO VIN #

I PURCHASE THIS HONDA PILOT TOURING 2011 AND WOULD LIKE TO KNOW IF THERE IS A RECALL FOR AIRBAGS OR ANY OTHER MATTER.SAFETY IS MY CONCERN AND MY FAMILY.

TAKATA AIRBAG RECALL NOVEMBER 2017

TAKATA RECALL: WHEN MY VEHICLE IS BOTH STATIONARY AND IN MOTION; THE AIRBAG LIGHT ON THE DASHBOARD LIGHTS UP. THIS HAS OCCURRED CONSISTENTLY FOR THE LAST 2 MONTHS. TOOK CAR TO LOCAL HONDA DEALERSHIP WHICH SAID IT WAS AN ISSUE THE DRIVER SIDE AIRBAG. I CALLED HONDA AND THEY SAID MY VEHICLE HAD NO RECALL FOR DRIVER SIDE. ONLY FOR THE PASSENGER SIDE; WHICH I HAD FIXED AFTER THE RECALL IN OCTOBER 2016. ALL PUBLIC DATA THAT I HAVE SEEN SUGGESTS THAT THE DRIVER SIDE AIRBAG IS AN ISSUE. BUT HONDA WILL NOT REPLACE AT THEIR COST. VERY FRUSTRATED?

Mileage: 85,000

MY WIFE WAS DRIVING AND AND CAR WENT TO PASS HER A HIT A TRACTOR COMING OTHER DIRECTION. CAR HIT HER ON DRIVERS PASSENGER SIDE SPUN HER AROUND AND SHE HIT A MAILBOX ON FRONT OF CAR THAN SLID AND HIT A TREE ON PASSENGER SIDE . NO AIR BAGS DEPLOYED. CAN'T UNDERSTAND IT.

Mileage: 60,000

TAKATA INFLATORS. RECEIVED LETTER ABOUT RECALL IN JULY 2016. WAITING TO GET INFLATORS REPLACED. WENT TO DEALER STATED WHEN PARTS COME IN. WILL BE NOTIFIED BY SUPERIOR HONDA. HONDA SUGGEST THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL RECALL REPAIR HAS BEEN PERFORMED. STILL WAITING!

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ UPDATED 08/22/2017 *JS

I RECEIVED A LETTER FROM HONDA EARLY LAST SUMMER NOTIFYING ME OF THE RECALL OF MY AIRBAGS SAYING PARTS WOULD BE READY IN THE FALL AND I WOULD GET ANOTHER LETTER. SO FAR I HAVE HEARD NOTHING ELSE FROM THEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - AFTER MULTIPLE ATTEMPTS TO HAVE THE DEALER FROM WHOM THE VEHICLE WAS PURCHASED REPLACE THE AIRBAG, WE'VE BEEN REPEATEDLY TOLD "THEY'LL LET US KNOW WHEN THEY ARE AVAILABLE". GIVEN THE TIME WHICH HAS PASSED SINCE THE RECALL WAS ANNOUNCED, THIS IS NO LONGER AN ACCEPTABLE RESPONSE. WE NEED YOUR ASSISTANCE WITH HONDA TO HAVE THE SAFETY REPAIRS RELATED TO THE AIR BAG PERFORMED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE IN JULY 2016 ON THE AIRBAG DEFECT. I HAVE TRIED HAVING THE VEHICLE SERVICED BUT HAVE NOT HAD ANY LUCK. SEVERAL CALLS HAVE BEEN MADE TO THE LOCAL DEALER AND THEY ARE STILL UNABLE TO REPAIR MY VEHICLE. IT HAS BEEN OVER 2 MONTHS (60 DAYS) SINCE I CONTACTED THE DEALER FOR A REPAIR APPOINTMENT. ALL OF THIS TIME I MUST AVOID HAVING ANY PASSENGERS RIDE IN THE FRONT PASSENGER SEAT UNTIL THE RECALL IS PERFORMED. I AM UNABLE TO USE MY VEHICLE TO TRANSPORT MY FAMILY ON TRIPS AND THEREFORE UNABLE TO USE IT FOR ITS INTENDED PURPOSE.

TAKATA RECALL.- IT HAS BEEN MORE THAN 60 DAYS (SINCE I RECEIVED THE LETTER FROM HONDA AND SINCE I NOTIFIED HONDA OF FORT WORTH, 3400 W LOOP 820 S, FORT WORTH, TX 76116 . I HAVE CALLED THEM SEVERAL TIMES AND THEY TOLD ME TO AVOID HAVING A PASSENGER ON THE FRONT SEAT. THIS IS NOT ACCEPTABLE; I HAVE CHILDREN AND THAT'S WHY I GOT AN SUV, CHILDREN RIDE IN THE BACK AND ADULTS IN THE FRONT. IF I AM NOT ABLE TO DRIVE OUR PILOT THE WAY IT WAS DESIGNED, I WOULD LIKE TO REQUEST AN EQUAL LOANER VEHICLE UNTIL THE AIR BAG IS FIXED. WAITING LONGER IS NOT ACCEPTABLE. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL CONTACTED BRAHMAN HONDA 561-966-5160 ON JULY 20, 2016. LEFT A MESSAGE FOR MYRA IN RECALL DEPT STATING WE RECEIVED A NOTICE STATING THE PASSANGER SIDE AIRBAG INFLATOR WAS RECALLED. SPOKE WITH MYRA LATER THAT DAY, GAVE HER VIN OF THE PILOT AND REQUESTED REPAIR. SHE STATED THAT IT WAS TAKING UNTIL THE "END OF SUMMER" BEFORE CAR PART WOULD BE IN. SHE STATED OUR INFORMATION WAS PUT INTO THE SYSTEM AND PART WAS ORDERED. CALLED BRAHMAN HONDA THE BEGINNING OF SEPTEMBER AND TOLD PART WAS STILL NOT IN BUT THEY WOULD CALL US WHEN IT WAS. 66 DAYS LATER AND STILL NO PART, NO CALL, NO REPAIR.

TAKATA RECALL TAKING TOO LONG TO REPAIR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A NOTICE FROM HONDA AUTOMOBILE DIVISION, SAYING I HAVE A RECALL ON MY CAR. THE AIR BAGS ARE DEFECTIVE, AND A DANGEROUS HAZARD TO MY FAMILY! AND SHOULD REPAIRED BY HONDA. I HAVE TAKEN MY CAR TO THE THE DEALER AND THEY SAID THEY WILL CONTACT ME AS SOON AS THE PARTS A IN. THIS WAS BACK IN JULY OF 2016! I HAVE NOT RECEIVED A CALL! I HAVE MADE SEVERAL TRIPS TO THE DEALER AND EACH TIME THEY SAID THE SAME THING IT SHOULD BE JUST A COUPLE OF DAYS. I TRIED TO CONTACT THEM ON 9/15/2016 AND I STILL GET THE SAME ANSWER. I CALLED HONDA AMERICA AND THEY SAID THE PARTS ARE ON BACK ORDER. I THEN LISTEN TO A MESSAGE FROM BRUCE SMITH S.V.P. SAYING THIS IS SOMETHING I SHOULD NOT TAKE LIGHTLY.! NEEDLESS TO SAY, I AM VERY FRUSTRATED AND ANXIOUS, AS THIS IS A VERY SERIOUS LIFE OR DEATH SITUATION! I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY ....

TAKATA RECALL: I RECEIVED NOTICE JULY 2016 OF THIS RECALL AND IMMEDIATELY CONTACTED MY DEALERSHIP WHO ORDERED THE NECESSARY PARTS ON JULY 19, 2016. I HAVE BEEN CALLING THE DEALER WEEKLY TO CHECK ON THE PARTS ARRIVING. AS OF THIS WEEK, THE PARTS HAVE STILL NOT COME IN AND NOT BEING ABLE TO USE THE PASSENGER SEAT HAS CAUSED A SIGNIFICANT INCONVENIENCE WITH MY JOB AND MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. HONDA AUTOMOBILE DIVISION SENT ME THE RECALL BUT NOW SAYS CONTACT DEALER. DEALER ORDERED PART 3 AUG. TO DATE NO PART. DEALER TAKES TRADE INS CARS REQUIRING RECALL AND SELLS THEM. I WAS TOLD SWAPPING RECALL PARTS BY THE DEALER IS AUTHORIZED. ARE MY PARTS BEING SWAPPED BY THE DEALER TO SELL TRADE INS INSTEAD OF FIXING CUSTOMERS. DEALER IS UNIVERSITY HONDA, FLORENCE AL, 35630. HONDA AUTOMOTIVE DIVISION IS RECORDINGS ONLY, DEALER HAS NO ANSWERS AND MAKES NO CONTACT REGARDING STATUS OF ORDERED PART WHILE I CONTINUE TO DRIVE AN UNSAFE VEHICLE. HONDA HAS NOT STEPPED UP TO THE PLATE ON THIS ISSUE AND ONLY PUT YOU ON TO THE DEALER WHO APPEARS MORE INTERESTED IN SELLING TRADE INS THAT FIXING CUSTOMERS' CARS. HONDA SHOULD TRACK RECALL PARTS BY VIN AND INFORM THE CUSTOMER WHEN THEIR PART HAS BEEN SHIPPED WITH EXPECTED DELIVERY DATE. AS CURRENTLY MANAGED THE CUSTOMER HAS NO WAY OF KNOWING ANYTHING ABOUT THE STATUS OF THE PART ORDERED FOR THEIR CAR BY VIN. TRUST IN THE DEALER IS NOT A VIABLE SOLUTION AS THEIR OBJECTIVE IS TO SELL CARS, HONDA HAS THE RESPONSIBILITY TO THE CUSTOMER FOR SAFE CARS AND THEY ARE FAILING. I ALSO HAVE A 2009 HONDA RIDGELINE VIN# [XXX] THAT IS SUBJECT TO THE RECALL WITH THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE REACHED OUT TO HONDA 3 SEPERATE TIMES IN RELATIONSHIP TO PROVIDING A RENTAL VEHICLE SINCE RECEIVING THE NOTIFICATION OUR VEHICLE IS PART OF THE TAKATA RECALL. THEY SUGGEST WE DO NOT HAVE ANYONE RIDE IN THE PASSENGER SEAT AS PART OF THEIR RECOMMENDATION. WITH A FAMILY OF 4 WITH TWO SMALL CHILDREN IN CAR SEATS THERE RECOMMENDATION IS NOT POSSIBLE. OUR OTHER VEHICLE THEY SUGGEST WE DRIVE IS A HONDA RIDGELINE, ALSO PART OF THE RECALL FOR THE PASSENGER SIDE AIRBAG. THERE IS ALSO NOT ENOUGH ROOM IN THE BACK TO SEAT 2 CHILDREN IN CAR SEATS ALONG WITH AN ADULT. EACH TIME WE HAVE CALLED THAT SAY THEY WILL ESCALATE THE CASE. WE HAVE YET TO HEAR A RESPONSE IN A MONTH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ THE CONSUMER STATED THE AIR BAG WAS REPLACED IN LATE SEPTEMBER. UPDATED 11/02/16.*JB

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL HONDA IS REFUSING TO CALL ME IN REGARD TO THIS RECALL, AND SPECIFICALLY TO DISCUSS OPTIONS FOR ALTERNATIVE TRANSPORTATION. O I RECEIVED A RECALL LETTER FROM HONDA IN JULY 2016, INSTRUCTING ME TO NOT USE THE FRONT PASSENGER SEAT. O I CONTACTED THEM ON 7/19/2016, AND THEY SAID THAT A CASE MANAGER WOULD CALL ME BACK, BUT NO SUCH CALL CAME. O I CALLED THEM BACK ON 8/5/2016. THEY TOLD ME A CASE MANAGER WOULD CALL ME BACK, BUT AGAIN, NO SUCH CALL CAME. THEY TOLD ME MY CASE NUMBER IS 04888305. THEY ALSO TOLD ME TO CALL MY DEALER, WHICH I DID, (THEY SAID THAT PARTS ARE BACK ORDERED, WITH NO DELIVERY ESTIMATE, AND MEANWHILE, I'M STILL USING THE FRONT SEAT. O I CALLED THEM BACK ON 8/22. THIS TIME, THEY SENT AN INTERNAL MESSAGE TO THE CASE WORKER, MARKING THIS CASE AS URGENT, BUT AGAIN, NO CALL BACK HAS TAKEN PLACE. SO, IN SUMMARY, IT HAS BEEN 45 DAYS SINCE MY FIRST PHONE CALL TO HONDA, AND I STILL HAVE RECEIVED ZERO RESPONSE. AT THIS POINT, IT APPEARS THAT HONDA IS REFUSING TO CALL ME REGARDING THIS AIRBAG RECALL. DUE TO MY LARGE FAMILY, I AM FORCED TO USE THE FRONT SEAT, AND THIS PUTS MY FAMILY AT RISK. I WANT TO DISCUSS WITH THEM THE AVAILABILITY OF ALTERNATIVE TRANSPORTATION WHILE WE ARE WAITING FOR THE PARTS TO ARRIVE.

Mileage: 96,000

TAKATA RECALL: RECEIVED LETTER FROM HONDA 7/20/16 W/RECALL NOTICE. CALLED THAT DAY TO APPLY FOR LOANER CAR. TOLD I'D HEAR BACK IN 1 WEEK. NO CALL. CALLED 8/8 TOLD WOULD HEAR THAT DAY. NO CALL. CALLED 8/24 & WAS TOLD AIR BAGS WERE AVAILABLE (DIDN'T RECEIVE LETTER TELLING ME THAT AS INDICATED IN ORIGINAL LETTER). CALLED DEALER. TOLD IT WOULD BE 1 - 2 MONTHS. CALLED HONDA 8/31 ASKING ABOUT LOANER CAR. GOT CALL BACK THAT DAY SAYING LOANER DENIED. PAID A LOT OF MONEY FOR CAR & NOT ABLE TO USE IT AS INTENDED FOR LAST 6 WEEKS AND PROBABLY ANOTHER 2 MONTHS. HONDA'S NOT TAKING CARE OF CUSTOMERS (HONDA OWNERS SINCE 1978) AS THEY SHOULD. THE MISTAKE WAS THEIRS AND THEY ARE PASSING THE PROBLEM ON TO CUSTOMERS.AND NOT DOING EVERYTHING THEY CAN TO MAKE IT UP TO THEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 13V016000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,033. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKETA RECALL IS AFFECTING MY ONLY VEHICLE. I TAKE MY ELDERLY FAMILY TO DOCTOR APPOINTMENTS IN THIS VEHICLE. NOTHING GOT RESOLVED FOR ME IN WEEKS AS I CAN'T TAKE MY FAMILY IN THE VEHICLE AS NO ONE CAN RIDE IN PASSENGER SEAT. HONDA ISN'T REPLYING. FEEL LIKE I'M LEFT WITH A UNUSABLE CAR WHICH I'M STILL PAYING OFF. I'M VERY UPSET!

Mileage: 84,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PRIOR TO PURCHASE, THE RECALL AND POSSIBLE PROBLEM EXISTED. I WAS LED TO BELIEVE THAT THE PROBLEM WAS CORRECTED. IF IT WAS IN FACT CORRECTED, SHOULDN'T MY VEHICLE NOT BE ON THE RECALL LIST OR WAS IT JUST REPAIRED ON PAPER, IN ORDER TO CONCLUDE THE SALE. SHOULDN'T THEY HAVE NOTIFIED NHTSA, IF THEY HAD IN FACT MADE THE REPAIRS?

WE ARE EXPECTED A WAIT OF POSSIBLY MONTHS AND FORGO USING THE PASSENGER SEAT. THIS IS UNREASONABLE SINCE WE USE OUR AUTO EVERYDAY AND MANY TIMES WITH MULTIPLE PASSENGERS WHO CAN NOT CLIMB TO THE REAR TO USE THE SMALL SEATS. ALSO, I AM SURE THAT THE DRIVER SIDE AIR BAG IS ALSO A TAKATA BAG. SHOULD WE STOP DRIVING OUR AUTO ALL TOGETHER? I THINK WE SHOULD BE GIVEN A LOANER IF THIS IS THE CASE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE FENDER AND DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH SCENE. THE VEHICLE WAS TAKEN TO BE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

WHILE DRIVING ON A CITY STREET OUR HONDA PILOT WAS IN A COLLISION WITH A 2003 HONDA CIVIC CAUSING $10,500 IN DAMAGES. THE AIR BAGS DID NOT DEPLOY. THE PILOT IS NOW IN REPAIR AND WE DO NOT KNOW HOW TO HAVE THE AIRBAGS CHECKED, REPLACED OR REPAIRED BUT DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR ANY COSTS INCURRED.

Mileage: 85,000

AIRBAG LIGHT BEGAN COMING ON INTERMITTENTLY IN NOVEMBER OF 2014. WHEN TAKEN TO THE DEALERSHIP TO GET CHECKED OUT, WE WERE INFORMED THAT WE NEEDED TO REPLACE IT. WE WERE THEN INFORMED THAT IT IS NOT COVERED UNDER WARRANTY AND WAS NOT PART OF THE RECALL OF AFFECTED AIRBAGS. ADDITIONALLY, IT WOULD COST $900+ TO REPLACE. I DON'T UNDERSTAND WHY THE FINANCIAL BURDEN OF AN OBVIOUS DEFECT IS PLACED ON THE CONSUMER RATHER THAN THE MANUFACTURER. THERE IS NO REASON THAT A VEHICLE THAT HAS NEVER BEEN IN AN ACCIDENT AND IS LESS THAN FIVE YEARS OLD SHOULD BE HAVING THIS PROBLEM. I AM SURE THAT WE ARE NOT THE ONLY PEOPLE HAVING THIS PROBLEM. HOW MANY PEOPLE HAVE TO GET INJURED BECAUSE THEY CAN'T AFFORD A $900 FIX FOR A PROBLEM THAT THEY DIDN'T CREATE?

Mileage: 50,000

TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

COMING OUT OF A 30MPH ZONE INTO A 55MPH ZONE -- I HAD ACCELERATED TO ABOUT 45MPG WHEN I HIT AN ICY SECTION OF A THE ROAD. I LOST CONTROL OF OUR HONDA PILOT ON A GRADUAL TURN IN THE ROAD. THE PILOT TURNED SIDEWAYS. I QUICKLY TRIED TO REGAIN CONTROL AS THE VEHICLE POSITIONED ITSELF FORWARD, BUT HEADED FOR THE DITCH. STILL OUT OF CONTROL, A UTILITY POLE WAS UNAVOIDABLE. I HIT THE POLE HEAD ON AT A 45 MPH SPEED. THE VEHICLE SNAPPED THE UTILITY POLE IN HALF AND THE VEHICLE CAME TO A STOP AFTER 20 FEET. NEITHER AIRBAG DEPLOYED FOR ME OR MY PASSENGER. THERE IS EXTENSIVE FRONT END DAMAGE. THE VEHICLE COULD NOT HAVE HIT THE UTILITY POLE ANY MORE DEAD CENTER ON. AND YET, AT 45 MPH AND DRIVING THROUGH A UTILITY POLE, THE AIR BAGS DID NOT DEPLOY. WE WALKED AWAY FROM THE ACCIDENT. BUT, AT WHAT SPEED AND HOW MUCH MORE HEAD ON COULD WE HAVE GOTTEN FOR THE AIR BAGS TO DEPLOY? *TR

Mileage: 48,113

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHEN THE PASSENGER ENTERED THE VEHICLE AND SHUT THE DOOR, THE AIR BAG DEPLOYED INADVERTENTLY AND STRUCK THE PASSENGER ON THE HEAD AND ARM. THE FAILURE CAUSED ALL THREE OF THE CHILD PASSENGERS AND THE DRIVER TO ENDURE HEAD AND EAR ACHES FROM THE LOUD NOISE OF THE AIR BAG DEPLOYMENT. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT HE HAD NEVER EXPERIENCED THE FAILURE; THEREFORE, THE VEHICLE HAD TO BE DIAGNOSED BY A DISTRICT MANAGER IN ORDER TO CONFIRM THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,100.

Mileage: 61,000

SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESULTS. MY WIFE CONTINUED TO TOLERATE BY TURNING OF VENTS AND OPENING HER WINDOW OVER THE PAST FEW MONTHS THE PROBLEM HAS MARKEDLY WORSENED AND IT BOTHERS ME NOW AS WELL AS MY FOUR GRAND CHILDREN WHO ARE FREQUENT PASSENGERS. EYES, NOSE, THROAT AND LIPS FEEL A BURNING SENSATION PLUS HEADACHES. TOOK IT BACK TO THE DEALER YESTERDAY WITH THE SAME RESULT. THEY FOUND NO LEAKS, REPLACED CABIN FILTER, 15 MILE TEST RIDE WITH MANAGER AND HE SAID HE DID NOT NOTICE OUR SYMPTOMS ($170). I TALKED WITH 2 OTHER HONDA DEALERS AFTERWARDS AND THEY CLAIM TO KNOW OF NO SUCH PROBLEM BUT ARE WILLING TO TROUBLESHOOT TO TRY TO FIND OUT WHAT THE PROBLEM IS (AT MY EXPENSE). MY INTERNET SEARCH OF THE LAST 12 HOURS INDICATES THAT OUR SYMPTOM ARE TOTALLY CONSISTENT WITH THE EXPOSURE TO THE EXPOSURE TO CHEMICALS USED IN THE AIR BAGS, NAMELY THE HIGHLY TOXIC SODIUM AZIDE AND POTASSIUM NITRATE. COULD THEY BE RELEASING GAS? ANY ONE ELSE HAVE THIS PROBLEM? IF SO, HAVE YOU FOUND THE SOURCE AND FIXED IT? *JS

Mileage: 1,000

MY WIFE HAD AN ACCIDENT AND CRASHED INTO THE BACK OF A PARKED VEHICLE. THE CRASH ITSELF WAS HER FAULT, HOWEVER THE AIRBAG DEPLOYED INTO HER FACE AND CAUSED INJURIES, FRACTURING THE BRIDGE OF HER NOSE, BLEEDING IN HER LEFT EYE AND BASICALLY MADE HER WHOLE LEFT SIDE OF HER FACE SWELL UP TO THE POINT WHERE I COULD NOT RECOGNIZE HER. MY WIFE IS 5'3" AND NEEDS TO ADJUST HER SEATING POSITION CLOSE TO THE STEERING WHEEL IN ORDER FOR HER FEET TO REACH THE BRAKE/ACCELERATOR PEDAL. MY CONTENTION IS THAT AT A LOW SPEED ACCIDENT, IF THE AIR BAG DID NOT DEPLOY I THINK SHE WOULD HAVE WALKED AWAY WITH NO INJURIES. ALTERNATIVELY, IF THE CAR HAD A TELESCOPING STEERING WHEEL THEN SHE WOULD HAVE HAD ENOUGH CLEARANCE TO AVOID THE AIRBAG DEPLOYING INTO HER FACE. *TR

Mileage: 42,500

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE CRASHED INTO A CONCRETE POST INSIDE OF A PARKING GARAGE. THE PASSENGER THAT WAS POSITIONED IN THE REAR SECOND ROW SEAT SUSTAINED BRUISES TO THE NECK, RIBS AND OTHER PARTS OF THE BODY AS A RESULT TO THE FAULTY SEAT BELT PRETENSION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 01/07/14*LJ

MY AIRBAG CAUSED ME INJURY WHEN IT DEPLOYED DURING A COLLISION. I WAS THE DRIVER OF THE VEHICLE AT THE TIME. MY VEHICLE WAS SUBJECT TO A RECALL BECAUSE RIVETS THAT ATTACH THE DRIVER'S SIDE AIRBAG WERE NOT INSTALLED.

Mileage: 27,726

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER CRASHED HEAD-ON INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE SUSTAINED DAMAGES TO THE ENTIRE FRONT END AND THE PASSENGER SIDE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP FOR REPAIRS. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

PURCHASED BRAND NEW PILOT IN JUNE 2011. AROUND NOON I WAS DRIVING DOWN ON STRETCH OF ROAD AT ABOUT 60 MPH WHEN I SAW A VEHICLE WITH A TRAILER MOVING AHEAD OF ME. AS I APPROACHED TO PASS THE VEHICLE IT APPEARED TO SLOW DOWN AND STARTED TURNING LEFT AHEAD ON THE ROAD. THE TRAILER IT WAS HAULING DID NOT HAVE ANY SIGNAL OR BRAKE LIGHTS. I ATTEMPTED TO SLOWED BY APPLYING MY BRAKES BUT THE PILOT DID NOT STOP AFTER APPLYING THE BRAKES OR SLOW DOWN. IT SEEM TO ACCELERATE INSTEAD OF STOPPING EVEN THOUGH I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE PEDAL. I SAW DITCHES ON BOTH SIDES OF THE ROAD SO I WAS NOT ABLE TO AVOID THE CRASH. THE OTHER VEHICLE WAS HALF WAY TURNING SO I HIT THE BACK OF THE TRAILER AND IT WENT LEFT AND I WENT RIGHT ON THE ROAD.THE STOPPED PILOT STARTED SMOKING INSIDE AND EVERYONE JUMPED OUT OF THE PILOT. IT WAS LATER DETERMINED THAT THE SMOKE COULD HAVE BEEN CAUSED BY THE SEAT BELTS AND THE FORCE OF IMPACT. EVEN THOUGH THE PILOT HAD MAJOR FRONT END DAMAGE THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG CONTROL UNIT ALONG WITH THE AIR BAG SENSORS HAD TO BE REPLACED. EVERYONE WAS WEARING A SEAT BELT AND THE FRONT SEAT BELTS WERE DAMAGED BEYOND REPAIR FROM THE IMPACT. TWO OF THE BACK SEAT PASSENGERS SUFFERED MINOR INJURIES FROM THE IMPACT BUT DID NOT REQUIRE MEDICAL ATTENTION. *TR

Mileage: 13,000

I MAKE REFERENCE TO 2011 HONDA PILOT RECALL FROM NHTSA: 10V640000 OF 12/16/2010. SINCE I BOUGHT A SIMILAR VEHICLE ON 12/11/2010, I WOULD LIKE TO FIND OUT IF MY CAR IS INCLUDED IN THIS RECALL. I WROTE TO THE MANUFACTURER ADDRESS IN CALIFORNIA SEVERAL WEEKS AGO REQUESTING INFORMATION ABOUT THIS MATTER AND AS OF THIS DATE, I HAVE NOT RECEIVED AN ANSWER. *TR THE CONSUMER STATED HE WAS TOLD IT WOULD TAKE THREE WEEKS FOR THE VEHICLE TO BE REPAIRED MORE THAN 60 DAYS HAS PASSED, REGARDING THE AIR BAG ISSUE. UPDATED 10/27/16.*JB