2017 HONDA PILOT Power Train Problems
105 complaints about Power Train
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Power Train Complaints (105)
Transmission locked up and had to be replaced April 8 of 2025. I was blessed it did not lock up while I was driving, but did as soon as I pulled in my driveway. While driving that evening I had some issue with it not downshifting. When stopped in driveway could not restart the car. Had to have a special tow truck take it to the repair shop. I never got a warning light regarding the transmission needing to be checked. I had issues prior to the lock up, engine revving, gearshifting too late. Obvious transmissions issue. As I never got a warning light no code would show to have it repaired. I took it to the honda dealer for repair. After the replacement with another 9 cyclinder transmission the autoshut off is problematics causing me to stall out when stopping at lights and intersections. I had a previous experience with the 1999 honda odyessy and had 3 transmissions replaced. I am concerned about my safety as I could only replace it with another Honda 9 cylinder transmission.
I took my vehicle (2017 Honda pilot) to a Honda dealer in Selma, TX to have a pre-road trip checkup. They performed mileage related maintenance and assured me the vehicle was ready for my 2200 mile road trip. 600 miles into the trip, I stopped for gas. As I put the car in park, I received multiple errors on the driver's info panel. "1.Emissions system problem. 2.Transmission system problem. 3.Stop driving when safe. Transmission problem. See manual." Without any warning there was complete and sudden failure of the transmission. The car is available for inspection at a Honda dealer in Little Rock, AR where they ran diagnostics and found a list of problems. Apparently the Honda dealer in TX saw at least one of the errors and deleted it without informing me. If the transmission had failed while I was driving on the highway, average speeds of 70 mph, it could have caused a fatal accident. Right now the failed transmission has only been inspected by the Honda service dept in Little Rock, AR. There were no warnings from the vehicle to the driver prior to the complete and sudden failure whatsoever. After the failure the power train was locked in park. Drive, reverse, and neutral could not be engaged. I understand the mileage on the vehicle is high, but it is a grave safety concern when a major component of a vehicle can fail without reason or warning.
Honda has a 2 TSBs for all Pilots on all VINs having a transmission juddering issue. They are making us pay out of pocket for a known issue on all 2017 VINs. I was quoted a minimum of $700 due to the labor involved. We, as customers, shouldn't have to pay for a known issue with all VINs of 2017 Honda Pilots. It caused issues with cruise control and keeping speed on the road especially uphill. Sometimes it will shift extremely hard. It happens at all speeds when partially on the accelerator. It has been reproduced at Honda dealerships but they will not fix it unless the vehicle produces a code. I fear driving this in the wintertime with the pulsating accelerations possibly causing me to slide. It is unknown if the manufacturer has looked at this actual park on this vehicle.But they do know about it on all 2017 Honda Pilots. There is no warning prior to failure and it appeared over a year ago.
I drive a 2017 Honda Pilot Touring 9-speed and I’ve been dealing with some frustrating issues for last 3 years. The car has sudden loss of power, jerking, harsh shifting, and acceleration problems. I’ve done all the dealer-recommended maintenance (timing belt + water pump, spark plugs, valve adjustment, fuel injector cleaning, regular oil and transmission fluid changes), but the problem still hasn’t gone away. I feel unsafe to drive the car on freeway due to sudden loss of power and then sudden acceleration. Sometimes it feels like the gears don’t shift when they should, I am not a mechanic and not sure if it’s an engine issue or a transmission issue. I checked for recalls but didn’t find any. First I thought it has to do with driving on ECO mode but it seems like it does not matter which mode I drive. It still gives me the same issue.
Transmission and torque converter blew at 77k miles.
Honda has a TSB for all Pilots on all VINs under TSB 17-014. They are making us pay out of pocket for a known issue on all 2017 VINs. I was quoted a minimum of $700 due to the labor involved. We, as customers, shouldn't have to pay for a known issue with all VINs of 2017 Honda Pilots. It caused issues with cruise control and keeping speed on the road especially uphill. Sometimes it will shift extremely hard.
Unresponsive and delayed acceleration when pressing the accelerator at highway speed. There is no reaction once the accelerator is pressed, engine does not increase rpm and no increase in speed for 1-2 seconds. This lag in any acceleration has caused multiple dangerous situations and needs to be investigated.
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jerked with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 45,480.
Mileage: 45,480
First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.
While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.
Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B
My husband was driving on the highway to a competition for our daughter. He said the Transmission System Problem light came on 4 different times in 20 minutes. This had happened once while I was driving last year and had never happened again. We took it to our local transmission repair shop and the guy could not get it to repeat and the transmission worked as it should when he was testing it. He said it's something that he thinks is happening on the 6th speed that the rpm is not going to where it should. He said if it continues, we will have to put a new transmission in which will cost around $6000 and we are obviously past the Honda warranty. Looking online, it seems like many pilot owners of the same year are having the same issues. I would like to issue a complaint that Honda needs to extend a warranty for this issue.
The contact owns a 2017 Honda Pilot. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. There was no warning light illuminated. The contact stated that the failure mainly occurred while driving at 15 MPH and higher speeds. The contact stated that the Push to Start button was inoperable intermittently. A message advising that the Push to Start button was defective was displayed. The vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.
Mileage: 60,000
I am writing to file a complaint regarding a potential safety defect in my 2017 Honda Pilot. My vehicle is experiencing issues with the torque converter clutch, resulting in a P0741 error code. I am aware of Honda recall which addresses similar torque converter issues in 2017-2019 Honda Pilots. I believe my 2017 Honda Pilot should also be included in this recall as it exhibits the same defect. I urge NHTSA to investigate this matter and consider expanding the existing recall to include my vehicle.
The contact owns a 2017 Honda Pilot. The contact stated while driving 30 MPH, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the contact was informed that the failure might be related to Technical Service Bulletin: 17-015. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Mileage: 69,000
I was driving on the highway home and received the transmission system error warning message. Pulled over safely after leaving highway and shit off the truck and was able tot skenabck roads home after restarting truck and error cleared. There was never a check engine light on, just the warning light.
In April my transmission started slipping and making a whirring noise. I took it to my dealership three times and they could never find a problem. In late June 2024 while driving back from OH to PA, the transmission died and left us stranded on [XXX] in WV with car zipping by. We spent several hundred dollars on towing, hotel rooms and rental cars. Had to leave our car in WV for two weeks for repair. The car was five hours from home. There is a lawsuit for the 9 speed transmission and I am here to confirm there is a problem. There was only 90000 miles on the car and all preventive services have been performed prior to transmission dying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Without any indication of a problem, the check engine light came on after turning off the car briefly. The car would not shift and the dash reads transmission problem. We had the car towed and we’re told we need a new transmission. There was 68,000 miles on the car and it has always been maintained.
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
I was driving on [XXX] and I suddenly started seeing that my vehicle gearshifting was a bit and I got a notification that there was a transmission problem. I immediately pulled over and turned off the vehicle for a few mins and then restarted it and the alert icon went away. Then as I was driving, I stopped at the signal and then tried to accelerate when the signal turned green, the gear shifting wasnt working correctly. I eventually took this to a mechanic and he told its a transmission problem. Then I took it to a transmission expert and he said that its something which I should take to a honda service technician since they would have advanced equipment for it. I took it to a dealership and they now said that I have to replace the transmission for the vehicle. Looking up online, there has been plenty of reports of issues with the 9 speed transmission in Honda but there hasnt been a recall for the 2017 Honda Pilot. Here are a few links [XXX] [XXX] https://www.google.com/search? [XXX] Now the dealership is asking me to pay close to $9000 to fix this issue. I tried to reach out to Honda customer support online and they didnt help either. I dont know how I should approach this and hence reaching out to NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Regular issues with Fuel injection system, had to change the fuel injectors multiple times. Severe vibrations in the car between 2nd and 3rd gear, had changes transmission fluid including full flush but made no change. Several complaints online on this model. NHTSA/DOT need to investigate the lemon issues. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
driving down the highway at 65mph the car started bucking and losing acceleration leaving almost no control to the driver to maneuver effectively and avoid other cars. after a terrifying experience of losing control of the car my wife and children stranded on the side of the road for hours in sub 32 degree weather. the vehicle goes into limp home mode on the highway causing her to pull off with little to no acceleration control. barely avoiding other commuters she was able to pull the vehicle to the side of the road. once stopped the vehicle locks itself in park and will not go into gear or neutral so the vehicle cannot be pushed when needed. had to have the vehicle towed. after diagnosis and thorough investigations the following information was collected. The 9 speed automatic transmissions are "lifetime" meaning there is no dipstick for fluid checks. no external sensors or actuators can be replaced when they fail. the transmission failed internally (p0841) because all solenoids sensors and switches are internal non serviceable parts. no electronic part lasts forever understandably. however this means when one small item fails the entire transmission is to be replaced with the same part number and no new fixes or remedies. they seem to all fail right around 60,000 miles or after. seems to be a very common issue with no recall or fixes listed. meaning even with a new transmission installation the transmission is still a ticking time bomb. leaving the customer on the hook for several thousand dollar repairs every 60k. a class action lawsuit has been filed in California for these exact reasons and i would hope that honda makes and effort to have a redesign, fix, or full recall.
When traveling at highway speeds, I push the gas pedal and the vehicle makes a clicking noise, it loses all acceleration power until RPMs go down to 1,000. Then the gas pedal works again. After several months of this, and multiple attempts from the Honda Dealership to fix the problem (clean the throttle body, software updates, etc) the transmission quit on the interstate. During a 100 mile trip the vehicle all of a sudden would not go above 3,000 RMP. I pulled to the shoulder thinking a car restart might fix the issue but the vehicle would not leave Park. Towed to dealership with transmission warning light active. Very surprised as the vehicle only has 79,900 miles on the odometer.
At 103,000 miles, the 9 speed transmission failed while driving, resulting in a warning indicator to park the vehicle immediately. Afterwards, it was unable to change gear from Park. There was no accident or prior issues. A trusted mechanic shop went thru the documented diagnostics and found that the entire transmission needed replacing. The total cost to replace it was $8265.
On Dec.04, 2023 I tried to drive vehicle to got to work, and there was no power in D- mode. I pressed the gas padal to gove more power and then the vehicle made a loude sound like as if I was crash into something, and it did not move as usual, there was no power. When I tried to shift the gear back to P, it did not move and the stick was stucked. Later after several tries I was able to drive the car to the dealership and explained what happened. AFter Investgating they concluded there was no problem witht he car. I took it home and drove until Dec, 18, before the vehicle actingd again. It did not move when the gear shit to D or L mode. when I pressed the gas pedal vehicle jumps and stated to move at about 5 miles per hour. As I was giving more gas at about 27 miles per hour there was a hard shifit of the gear and vehicle jumped (jerking?). I took it to the dealership and they were able to repeat what I explained to them and quoted $8400 for the transmission repair, and said I donot have warrenty and have to pay for the cost. I explained to them this is not only my vehicle, but there are other hond apolit have the same issue. I have contacted Honda Motor Corp USA regarding this and they told me they donot act based on what is on the web and social media.
Driving vehicle when multiple warning lights illuminated, including check engine and emissions control issue. Vehicle sputtered to a stop and would not accelerate after that. Vehicle was towed to Honda dealership and they said it was a faulty rocker arm oil pressure switch.
The transmission completely broke/ went out. Honda knows this is a recurrent issue with these vehicles. The fuel injectors had already been replaced on this vehicle at 40,000 miles before Honda was admitting a defect. They are well aware there are transmission issues for the Honda Pilot but are not taking responsibility costing car owners thousands. We were left on the side of the road, needing to use insurance to cover towing. Rather than dealing with labor we sold the car at a great loss of money. This is hear say but the towing complaint reports they are towing Honda Pilots consistently these days. Honda should be held responsible.
The contact owns a 2017 Honda Pilot. The contact stated while reversing out of a parking space, the vehicle jerked significantly. There was no warning light illuminated. The contact stated that the failure recurred on the second attempt to reverse. The contact was able to drive the vehicle to the residence, where the failure recurred. The vehicle was taken to the dealer, where it was diagnosed, but the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,877.
Mileage: 108,877
Driving on an 4-lane each direction highway at 70 MPH, the Honda Pilot stopped accelerating and a warning light came on stating there is a transmission problem. With my wife and 4 children inside the vehicle, I had to cross 3 lanes of a very busy highway to pull over without having any propulsion from the gas pedal. We were stranded 1/2 mile before the exit for the Charlotte, NC airport. It's an extremely busy exit with trucks and cars constantly passing nearby the vehicle at 70 to 80 MPH. The SUV was towed to a Honda dealership who told us the vehicle needs a new transmission for $8,000. There was absolutely no prior warnings or lights indicating this problem. We filed a claim with Honda corporate, but haven't received a response yet after 1 week.
The transmission temperature to high light came on as I was driving from NY to NC, I had to pull over because I was afraid the car might catch fire as I have never seen or heard of a transmission being to hot. I was on the side of the NJ turnpike and a vehicle could of crashed into me. The light went off and I continued on my journey. Then about another hour or 2 later a transmission system problem light came on. I stopped in VA and went to a Valvoline where they told me I needed transmission fluid. (I had just had an inspection done, so thought maybe there was a leak.) I continued on my way to NC as the light went off after they put fluid in the car. I was about 2 hours away from my destination in NC when the temperature to high transmission light went on again and I had to pull over on 795 again becasue I was scared. I shut the car off for a half hour on the side of the road praying no one would hit into me. I turned the car on, and the light went off and a few minutes later the transmission system problem light came on. I was afraid to get off an exit as I was unfamiliar with the area, so I drove at 55 mph in a 70-mph speed limit. I made it to Wilmington and called the Stevenson Hendrick Honda Dealership there and they could not see the car until Tuesday 7/18 the light was going on 7/15. When I brought it to the dealer the light was off. They told me my Honda Pilot that had only 49,000 miles on it needed a new transmission to the tune of $11,000. I find this to be absurd. I was able to talk them down in price and was without a car for the entire week I was in NC. I opened a case with corporate, but they won't return my phone calls. I could of died pulling off to the side of major highways with the speed the cars were traveling at. This car was just in for a recall with the hood and they did a diagnostics test and nothing showed anything about a transmission problem. It had just had an inspection. This should not have happened with only 49,000 miles.
I have the automatic start and stop (idle) feature and it cuts out on me in the middle of intersections and won't allow the car to restart. I took to dealer to have software updated and they charged me and now it is starting again. Someone almost blindsided me in the intersection and I don't want someone to get killed.
Torque Converter clutch slipping due to Honda 3.6L V6 VSC Vibration. Received a "Transmission System Error" warning multiple times while driving at 65MPH highway. Vehicle has less than 47,000 miles but is out of warranty due to the age of the vehicle. Dealership stated the Torque Converter needs to be replaced even though regular maintenance was performed previously. Dealership stated that the Torque Converter could go bad at any time and cause transmission issues requiring the entire thing to require replacement and is charging a lot of money for the replacement. Research shows many 3rd Generation Honda PIlot owners experiencing the same exact issue due to the VSC built into the engine and others are getting hit with costs at around the same mileage. We should not be penalized for a poorly designed or manufactured powertrain component that apparently requires replacement just after the powertrain warranty expires.
The car had problems with automatic start/stop function. During this time the car had a transmission that failed. The automatic start/stop function was fixed by the dealership and the new transmission that was installed failed. The car is currently on its third transmission at 85,000 miles and this transmission is starting to give the car problems where the information system tells the driver there are transmission problems that are present randomly when driving. These are not currently repeatable enough for the dealership to see. The car had 3 transmissions under 88,000 miles, and is probably going to be on its fourth transmission soon. Also the honda information system does not work properly with the phone and only connects 70% of the time.
TRANSMISSION RANDOMLY MAKES A JUDDERING JERKING SOUND AND HESITATES WHILE DRIVING. HONDA HAS FLUSHED MY TRANSMISSION MANY TIMES UNDER SEVICE BULLETIN 17-014, 17-015 AND THE REPAIR IS SHORT LIVED. HONDA STOPS HONORING THE EXTENDED SERVICE BULLETIN AFTER 80K. THEY HAVE HAD THIS PROBLEM AT LEAST SINCE 2016 YET THE DON'T FIX OR ADDRESS THE ISSUE. THEY MERELY OFFER FREE TRANS FLUSHES TILL 80K MILES AND THEN YOUR ON YOUR OWN. MANY COMPLAINTS OF THIS PROBLEM ON THE INTERNET YET HONDA DOES NOTHING MEANINGFUL TO FIX THE PROBLEM. MY CAR IS A 2017 HONDA PILOT EX-L
Emission system problem , transmission system problem. Car frequently stops with these error messages and it stopped the acceleration during driving on a freeway. It could have caused a major accident if I had not pulled over safely.
I have a 2017 Honda Pilot EX-L with a mileage of 41010 miles. I have completed all the recommended services in a timely manner by an authorized Honda Dealer. When I was driving the vehicle yesterday (3/25/2023) at a speed of around 65 mph, I got an error message saying "Transmission System Problem". There was no error code associated with it. There was no problem in the driving. But at the end of the drive, in the parking lot when I had to reverse, the backup camera will not turn on. After parking the vehicle and turning off the vehicle and restarting it, the error message went away. And then the backup camera also started to work fine. When I was driving back home, the error message came on again when the speed reached around 65 mph. I came home and searched about this error message and I came across a lot of complaints of the same nature for 2017 Honda Pilot owners. Please refer to the discussions on the following links as samples: https://is.gd/RB78A1 , https://is.gd/a84e9h . Since many owners are experiencing this, I am wondering if this is a manufacturing issue. Many owners are talking about the Dealerships asking them to replace Transmission which costs around $8000 or to replace Transmission torque converter which will cost $5000. As of now my vehicle drives fine but I got exactly the same message twice at the speed of about 65 mph. I am scared to take this vehicle on to highways since my vehicle is following exactly the same pattern as that of other owners of 2017 Honda Pilot. I also saw Honda Ridgeline owners in the same year also having similar experience online. All of this make me think that this is more of a design/manufacturing problem impacting many owners and hence may be NHTSA would want to look in to this.
The autostop feature on the car fails to restart the engine. The car completely shuts down and all electrical is dead. This has happened multiple times over the course of many years. Often is takes multiple attempts to restart the vehicle while sitting in dangerous traffic situations (e.g. highway, nighttime with no lights). This is a significant safety issue. Honda has failed to fix the problem despite a new ignition switch and new battery. They don't seem to know how to fix it.
I took the car in at approximately 55,000 miles (under warranty) because I was could heard a noise coming from the transmission and the vehicle was not driving correctly. The dealer flushed the transmission and did a computer update. The DEALER paperwork stated "judder from torque converter clutch." 25K miles later (now out of warranty) I get a warning light on the dash that states " transmission problem". I take the car back to the same dealer and they tell me that the torque converter clutch is failing and it will take $4250 to fix the car. I told them it was failing 25K miles ago and you put 2 bandaid's on the car and not Im out of warranty. I did call Honda of North America and they did nothing for me.
The contact owns a 2017 Honda Pilot. The contact stated while making a stop at a stop sign, the vehicle stalled with an unknown warning light illuminated. The contact turned off and restarted the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was taken to the dealer to be diagnosed; however, the contact was unsure which fuse the dealer stated needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.
Mileage: 20,000
The contact owns a 2017 Honda Pilot. The contact stated while making a stop, the vehicle stalled without warning. The contact was able to restart the vehicle. The dealer was contacted, and the dealer confirmed being aware of the failure; however, there was no fix for the failure. The manufacturer was not contacted. The failure mileage was 40,000.
Mileage: 40,000
I been hearing a rattling noise from the engine area for a while. I took it to Honda dealership where I bought it and they test drive a few times. They said they don't hear the noise, but when the test drive with me know the suv they hear they noise numerous times but don't know where the noise coming from. It's all over the honda bulletin customer are complaining about the same noise nothing I'd getting done about it. I opened a case with American Honda and they did nothing sbout as well. Now my transmission system problem light came on at 49000 miles and I see alot of people complaining about that as well and Honda dealership is saying it's not Honda problem. The complaints is on Honda forum and Honda sites. I think Honda should be investigated for these problems.
RPM Judder from Torque Converter Lock up clutch felt while driving between 20 and 60 mph. The issue is caused by transmission fluid that overheats and deteriorates quicker than it should. It can be resolved by a vehicle software update which prevents transmission fluid from overheating and prevents the judder. A transmission warning light appears in the vehicle when the issue is experienced. This issue has been confirmed by Honda - see Honda Service Bulletin 17-014 dated 2/27/18. Honda service centers will try to blame consumers for not flushing and changing transmission fluid frequently enough due to black transmission fluid and service is not covered by most warranties since it's considered a fluid maintenance service by Honda.
Warning signs pop up when it hits 65mph on the highway. It blinks, “transmission system problem” with warning sounds ever so often. I tried to take it to Jiffy Lube multiple times, and they could never find the problem. They checked the transmission fluid and it was okay. They ran diagnostic and nothing was found, yet, this message error appears here and there. I am not sure what else there to do but to report that it’s not safe.
Moving from a stationary position while driving under 10 mph the vehicle shifts from 1st gear to 2nd gear with a heavy jerk motion.
I have experienced several instances where the vehicle's auto stop-start system fails to restart the vehicle's engine after a stop. This has happened 2-5 times. Specifically, when the vehicle is at a full stop (with brake fully depressed), the auto stop-start system is designed to stop the engine to conserve fuel by turning the engine off. During the episodes at issue, the system works correctly to stop the system. However, when I have released the brake pedal and attempted to resume driving, the engine has failed to restart and the power system appears to fail/reset. The vehicle then requires that I attempt to restart it using the stop/start button. On at least one occasion, I had to make multiple attempts to restart the vehicle before it finally began operating again. This situation often results in the vehicle obstructing traffic for an extended period of time and creating a dangerous situation. I have begun disabling the auto stop-start system when driving the car to avoid this problem occurring.
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Vehicle would shift into neutral upon acceleration such as when passing and take up to a minute to reengage in a gear to continue acceleration. Generally happened at 50-60mph on the highway. Called dealer multiple times and brought in at 47,000 mi, but no codes generated by vehicle and dealer couldn't replicate. Finally at 81,000 transmission completely failed on a busy highway exit ramp and car could not be put in gear. Blocked traffic for 2 hours before car could be towed to the dealer. It appears Honda had transmission based recalls up to 2016 but not 2017 model year.
The contact owns a 2017 Honda Pilot. The contact stated that while the vehicle was idling at a stop light and attempting to proceed to drive, the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. The contact shifted the vehicle to park(P) and restarted the vehicle. The failure only occurred whenever the Auto START/STOP function was activated. The contact took the vehicle to the dealer who diagnosed that the fuel injector failed and needed to be replaced. The failure persisted. The contact returned the vehicle to the dealer who then diagnosed the vehicle and determined that the torque converter and converter clutch failed and needed to be flushed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
Mileage: 56,000
The contact owns a 2017 Honda Pilot. The contact stated that while the vehicle was idling at a stop light and attempting to proceed to drive, the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. The contact shifted the vehicle to park(P) and restarted the vehicle. The failure only occurred whenever the Auto START/STOP function was activated. The contact took the vehicle to the dealer who diagnosed that the fuel injector failed and needed to be replaced. The failure persisted. The contact returned the vehicle to the dealer who then diagnosed the vehicle and determined that the torque converter and converter clutch failed and needed to be flushed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
Mileage: 56,000
Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.
Driving on the highway, came to a stop due to high volume of traffic, car stopped completely and auto/start turned off the engine itself like it should when brake is stepped on all the way, traffic started to move, let go of the brake to have engine turn back on like it normally would, however this time the engine did not start back on itself, tried to step on the brake and would not allow to press on it. Hit the engine start button light would come on however brake still would not allow to be stepped on, its like it is stuck. Tried this for about 5min and suddenly I was able to press on the brake and start the engine by hitting the start engine button. The component that failed is the engine, auto/start feature, power train, and electrical system. This was a big safety issue and yes it would not only put myself at risk but others safety at risk too. No the problem have not been reproduced or confirmed by a dealer No the vehicle or component has not been inspected by anyone No there was no warning when it first appear, it just happen.
At least once a week the vehicle shuts off and don’t restart at stop light/ sign.
This car has an automatic start/stop feature/function that shuts the engine off when the brake is fully pressed. The purpose is to save fuel when stopped at a red light or in heavy traffic. As soon as you release the brake, the engine is supposed to restart automatically. Unfortunately whats been happening is either the engine does not restart or it begins to restart and then stalls. In either case, the car needs to then be put into park, fully turned off, and then restarted. In most cases, it more an annoyance for everyone involved. However, what has happened a number of times is that we’ve moved into an intersection to make a left, stopped for oncoming traffic to pass, and then started our turn. The car has stalled then. Luckily there has been no accidents, but that is by luck. As the lights change, we have to quickly restart and get out if the intersection. I’ve searched online for a solution. Many people have post about the same issue in various forums. Many have also taken their car to Honda dealership for service, but there has been no consistent response as to the cause or a solution. In more recent models, Honda has changed how this feature works, but they have not provided any solution for models preceding the change. Thank for any resolution you can bring to us the many others impacted by this point problem. FYI this is not an issue on a single date; it is inconsistent but recurring.
When the engine stops when the brake is applied, there are times when the engine shuts down completely, restarting electrical systems and not starting up again. This incredibly scary and dangerous. I have brought it to the dealer who has no idea how to fix it. I read an article that this is something the NHTSA is investigating and am very relieved that there is finally some attention being paid to this problem. I wanted to log my vehicle as being effected also.
Engine does not restart after start stop feature {auto stop} when stopped at a stoplight or stop sign. Sometimes engine turns off with just a soft application of brakes. So far no serious accident except holding up traffic at an intersection. Could become dangerous. So I immediately turn off the feature whenever I remember when I get in the car. Thanks.
We were at a Sheetz gas station last month and the auto-start/stop cut the engine off and it would not restart. We had to place the car in park and manually restart it. We have had this issue happen on another occasion and we purchased the car in April.
At start up, both with remote start an manual start, the vehicle will lurch forward. It seems to be happening with more frequency for a total of about 10 times. My worry is that at start up the vehicle will strike nearby pedestrians or property. The transmission has had start / stop issues and “hard” shifts but the dealer has not found any issues. There are no warning lights associated with this issue.
For the past few months, I have been having issues with my vehicle stalling. This issue occurs while stopped at red lights, stop signs, and while sitting in stop and go traffic. My vehicle is equipped with the Auto Start/Stop feature, and while stopped at a stop sign for instance, the vehicle will auto stop but fail to auto start when taking my foot off the brake and hitting the gas. This has happened on numerous occasions, putting those in the vehicle and those in other vehicles around my vehicle at risk. I brought my vehicle to my local dealership, at which point they checked it and found nothing wrong with the vehicle. They also stated that they, and the vehicle manufacturer were aware of the issue, but have no solution for it. The first time I brought the vehicle in, the dealer told me that a possible fix was an update to the system, however I would have to pay for the update. After the service adviser spoke with the service manager a few times, the dealership paid for the $220 update. The vehicle has since continued to stall, the only thing that seems to assist is to turn off the Auto Start/Stop feature every time the vehicle is turned on. Last Thursday, the vehicle stalled again on my wife with our son in the vehicle at a t-intersection. The vehicle failed to start for approximately 10-15 minutes. I contacted my dealer again and was advised to bring my vehicle in. I brought it in and was told that I could have a rental car, but that I would need to approve paying a $160 diagnostic fee. They were unsure of a permanent solution for the problem.
The contact owns a 2017 Honda Pilot. The contact stated that after starting to drive at an unknown speed, the transmission shifted down a gear independently. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 35,225
Mileage: 35,225
Traveling about 70 mph on the interstate using cruise control. I don’t think there was a change in steepness/grade, but if there was it was mild. Suddenly, the rpm’s were erratic and the engine and gears seemed out of sync. Pressing the gas pedal didn’t seem to effectively accelerate the vehicle. I don’t believe the brakes were affected. The “D” for drive indicator kept blinking on and off. Multiple warning lights on the dash display: transmission system problem, all wheel drive problem, and interestingly, blind spot monitor problem. The last indicator to show was emissions system problem, and this indicator remained on the screen. I exited the interstate. Shifted to reverse, then parked the car and turned engine off. After a few moments, I restarted the engine and the only anomaly I observed was the warning indicator light on the dash read: emissions system problem. There was roughly 1/4 to 1/2 tank of gasoline remaining at the time of incidence. I continued to drive approximately 350 miles more to my destination, without using cruise control and without further or other issues. I made a couple stops to add gas and both times the engine was turned off then back on again without issue. The following day, after restarting the engine, the “emissions system problem” warning indicator light was no longer showing on the display. I have yet to encounter the problem thus far, but I haven’t used the cruise control since nor have I driven at interstate speeds for any considerable length of time. I haven’t yet taken the vehicle to the dealer for inspection. But will do so.
When slowing down to stop at a light, or pull into a parking space, the vehicle rather than braking and stopping, accelerates violently on its own, and there is no way to stop it other than putting the vehicle in park immediately, or slamming on the emergency brake. This is an intermittent problem. It happens once every few months, however last night it occurred and I did not put it in park quickly enough, and I was close to another vehicle while parking, that I slammed into the other vehicle doing extensive damage. Obviously, this is a very dangerous situation that could kill or maim myself or an occupant of another vehicle; the police officer who happened to own the other vehicle said I should not drive my vehicle until the problem is solved, which, of course, makes sense as my vehicle at present is unpredictable and dangerous. I have now taken the vehicle into the dealer, but I've found in the past these intermittent problems are difficult to diagnose. Should it not be diagnosed and fixed--I noticed that others have had this same vexing and dangerous situation, and it was not fixed or resoved to their satisfaction--I will no longer drive the vehicle as it is too dangerous. There seems to be a glitch with the drive trains/engines of the 2017 Honda Pilot and this needs to be fixed and the vehicles recalled before serious injury occurs, if it has not already. Owners of these vehicles should be compensated, or receive a comparable vehicle that is road worthy.
In the past week, my Pilot has stalled for no known reason. Both times the vehicle was stopped and the feature that idles the car down to conserve energy was activated. When I let off the brake instead of the car restarting or gearing up and accelerating, the car just died. Warning lights went off on the dash, but the car wouldn't restart for at least a minute both times. No warning lights were on the dash before the incident and after the car restarted, no warning lights remained lit on the dash. I took my car to an automotive store and had them check the battery, the alternator and the starter - all of these came back as being in perfect condition. I was extremely scared when both of these incidents occurred. One time I was at the bottom of an exit ramp of a busy interstate and the other occurred on an interstate in stop and go traffic. In addition to these two incidents, for the past 2 years, the car has been having issues after it idles down and then should restart and accelerate. About 2-3 times per month, when the car is stopped and has idled down, when I let off the brake and accelerate, the electrical system will flash on and off. The entire dash goes dark, the audio goes off and comes back on, etc. The entire electrical system reboots. When this happens, it does not impact the ability of the car to accelerate because it is more like a flash - the car doesn't die and have to be restarted. I am taking my car into the Honda dealer on Monday to attempt to diagnose the problem, but from the research I've done, may other Pilot owners are having the same problem and their dealers aren't able to find an error code caused by these issues. I have been attempting to get a video of this when it happens, but so far, I've been unable to reproduce the issue.
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Mileage: 16,000
My vehicle is a 6 speed automatic transmission, which is experiencing symptoms known to affect 9 speed transmissions as documented in TSB 20-029, Hard Upshift with Steady Acceleration. The transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle will 'clank' and jump slightly forward, while accelerating between 20-45mph. Does not happen always - have not determined a pattern.
The contact owns a 2017 Honda Pilot. The contact stated while driving 10-15 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact was able to continue to drive to her destination. The dealer was notified of the failure. The contact stated that the failure had been recurring while shifting into first gear. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 65,000.
Mileage: 65,000
Keyless start system malfunction.
Auto dashboard warning lights started and remained flashing. Transmission would not up shift - slipped into neutral - surged and jerked when up shifting This experience was repeated after pulling off the highway and attempting to reenter traffic. This was a dangerous experience as it occurred on a high speed Interstate. I took the auto to the dealer BUT they were not able to reproduce the problem and their diagnostics check could not find a problem.
Car goes into neutral or no gear at all when still in drive on its own. Has done this multiple times, will end up getting us killed at some point because when you go to get on the accelerator to get out of someone’s way the engine just revs up.
VEHICLE WILL NOT RESTART AFTER ENGINE AUTO IDLE ENGAGES. WHEN LIFTING FOOT OFF THE BRAKE TO BEGIN DRIVING CAR WILL NOT RESTART AND SAYS YOU MUST GO INTO PARK AND PRESS BRAKE. RADIO AND LIGHTS ARE STILL ON. EVEN AFTER SHIFTING INTO PARK AND PRESSING BRAKE IT WILL NOT START. AFTER REMOVING FOOT FROM BRAKE AND PRESSING STOP CAR WILL COMPLETELY TURN OFF. WE CAN THEN PRESS START AND CAR WILL USUALLY START WITHIN THREE OR FOUR TRIES. THIS HAS HAPPENED ABOUT 10 TIMES, WITH THE LAST BEING IN THE CENTER LANE OF A MAJOR FREEWAY. TRAFFIC CAME TO A STOP AND WHEN WE STARTED GOING AGAIN I WAS COMPLETELY STUCK IN THE MIDDLE LANE WITH CARS GOING ALL AROUND ME. HAS ALSO HAPPENED MULTIPLE TIMES AT STOPLIGHTS AND IN DRIVE THROUGHS. I TRY AND ALWAYS DISABLE THIS FEATURE BUT FORGET SOMETIMES.
Mileage: 81,000
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL, WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WORKED AS DESIGNED. THE VEHICLE WAS TAKEN TO D-PATRICK HONDA (4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated failure occurred multiple times since the report. When the consumer accelerates, let off, and re-accelerate, sometimes it's not in any gear and just revs up.
TIENE UN BOTE DE ACEITE Y SE ME ENCENDI LA SEAL DE PROBLEMA EN LA TRANSMISIN MIENTRAS IBA RODANDO POR LA AUTOPISTA
Mileage: 60,000
THE CAR WOULD NOT GO INTO REVERSE AND WHEN IT FINALLY DID AND WE PULLED OUT WE RECEIVED A TRANSMISSION PROBLEM WARNING
Mileage: 5
AFTER COMING TO A STOP OR SLOWING DOWN TO A VERY LOW SPEED, WHEN I REACCELERATE TO BUILD SPEED, THE TRANSMISSION STALLS AND THEN JERKS INTO GEAR WHILE IN ECO-MODE. AT TIMES THIS IS ALMOST CAUSING A COLLISION. I REPORTED THIS TO THE DEALERSHIP ALMOST A MONTH AFTER MY PURCHASE AND 4 MORE TIMES AFTER THE FIRST REPORT AND EACH TIME THEY HAD NO RESOLUTION EXCEPT THE LAST TIME TO DO A TRANSMISSION FLUSH WHICH I HAD TO PAY FOR. IN SOME OF SUGGESTIONS AND QUESTIONS, IT APPEARS THAT THE DEALERSHIP KNOWS THAT THERE'S AN ISSUE.
Mileage: 112,355
MY WIFE HAS REPORTED ON SEVERAL OCCASIONS THAT WHEN THE IDLE-STOP FEATURE IS TURNED ON AND THE VEHICLE HAS COME TO A STOP, THE ENGINE CUTS AS INTENDED BUT WILL NOT RESTART WHEN PRESSURE IS RELEASED FROM THE BRAKE. NUMEROUS LIGHTS WITHIN THE INSTRUMENT PANEL, WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT, ILLUMINATE, THE TRANSMISSION SHIFTS ITSELF INTO NEUTRAL. THE VEHICLE SAYS TO SHIFT INTO "PARK", PRESS AND HOLD THE BRAKE AND RESTART THE VEHICLE USING THE START/STOP BUTTON. I HAVE TRIED TO DUPLICATE THIS WHILE DRIVING THE VEHICLE. YESTERDAY, THIS SAME OCCURRENCE HAPPENED TO ME ONLY I WAS NOT ABLE TO READILY RESTART THE VEHICLE. THIS LATEST OCCURRENCE HAPPENED IN HEAVY TRAFFIC AT A BUSY INTERSECTION. MY WIFE REPORTS HAVING HAD THIS OCCUR AT LEAST SIX TO SEVEN TIMES, ONCE WHILE IN TRAFFIC ON THE FREEWAY. I HAVE BROUGHT THE VEHICLE TO HONDA IN THE PAST BECAUSE OF THE VEHICLE JJUTTERING AT LOW SPEEDS AND BECAUSE OF THIS ISSUE. EACH TIME I WAS TOLD THAT BECAUSE NO ERROR CODE WAS FOUND AND THE ISSUE COULD NOT BE DUPLICATED, THERE WAS NOTHING THEY COULD DO. THIS ISSUE IS A POTENTIAL DISASTER WAITING TO HAPPEN.
Mileage: 43,867
TWICE WHILE CAR WAS BRAKED AT STOP LIGHT THE CAR SLIPPED INTO NEUTRAL AND TURNED OFF AFTER I TOOK MY FOOT OFF THE BREAK. WHEN I TRIED TO COMPENSATE FOR CAR GOING INTO NEUTRAL CAR TURNS OFF. THIS ALMOST CAUSED AN ACCIDENT AS I WAS A GREEN TURN ARROW AND COULD NOT TURN AND CAR BEHIND ME ALMOST HIT ME. I HAD 2 CHILDREN IN THE CAR WITH ME.
Mileage: 51,000
WHILE ACCELERATING BETWEEN 44-48 MPH, THE CAR JUDDERS/SHAKES.
FOR ROUGHLY THE LAST 4 MONTHS, MY CAR STALLS AT A STOP (STOP SIGN, TRAFFIC LIGHT, ETC) BY SHIFTING ITSELF INTO NEUTRAL. THE CAR HAS A PUSH BUTTON GEAR SHIFT AND THE WARNING LIGHT SAYS TO SHIFT THE CAR INTO PARK. SOMETIMES, I CAN SHIFT THE CAR INTO PARK AND SOMETIMES I CAN'T SHIFT THE BUTTONS AT ALL. IF I AM ABLE TO SHIFT INTO PARK, A MESSAGE ON MY DASHBOARD LIGHTS UP AND STAYS 'TO SHIFT FROM P, ENGINE MUST BE RUNNING'. EITHER WAY, I HAVE TO TURN MY CAR OFF AND BACK ON AGAIN IN ORDER TO BE ABLE TO DRIVE. THE FIRST TIME THIS PROBLEM HAPPENED, I CALLED THE DEALER AND THEY THOUGHT THAT POSSIBLY SOMETHING GOT LODGED IN THE GEAR SHIFT. HOWEVER, AS TIME GOES ON, THESE EVENTS BECOME MORE AND MORE COMMON. OUR LOCAL HONDA DEALER HAD MY CAR FOR ROUGHLY A WEEK IN JUNE AND TRIED TO RECREATE THE PROBLEM. THEY WERE UNABLE TO DUPLICATE IT AND DID A FACTORY RESET. THAT WORKED FOR ABOUT A MONTH. NOW, THE STALLING HAPPENS AT LEAST ONCE A WEEK AND YESTERDAY IT HAPPENED THREE TIMES IN THE MATTER OF AN HOUR. WHEN I TOOK THE CAR TO THE DEALER IN JUNE, IT HAD ALSO STALLED THREE TIMES IN AN HOUR. I FEEL AT HIGH RISK DRIVING THE VEHICLE BECAUSE CARS GET IMPATIENT BEHIND ME AND START MOVING WHEN THE LIGHT TURNS GREEN EVEN THOUGH I CAN'T MOVE. OR, IF CARS ARE APPROACHING A GREEN LIGHT, THEY PROBABLY WON'T REALIZE THAT I AM UNABLE TO MOVE MAKING THIS A HUGE SAFETY CONCERN. THIS PROBLEM HAPPENS EVERYWHERE BUT ON THE HIGHWAY.
Mileage: 80,000
I CURRENTLY OWN A 2017 HONDA PILOT WITH AUTO STOP/START FEATURE, MY WIFE HAS BEEN DRIVING AND ON MULTIPLE OCCASIONS SHE STOPPED AND THE VEHICLE WOULD STALL CAUSING A SAFETY CONCERN. SHE THEN STOPS TRAFFIC AND AS THEY HAVE TO GO AROUND HER. SHE HAS TO WAIT A FEW MINUTES FOR THE VEHICLE TO RESTART. OF COURSE BEING A HAZARD ON THE ROAD MY WIFE IS IN DANGER OF GETTING HIT. WE CONTACTED THE DEALER AND THEY STATED THAT IF THERE IS NO ERRORS THEY CANT FIX THE PROBLEM. MULTIPLE FORUMS I AM SEEING THE SAME CONCERN.
Mileage: 52,000
HONDA KNOWS THAT THERE IS A PROBLEM WITH THE TRANSMISSION THAT CAUSES THE FLUID TO OVERHEAT. THE OVERHEATING ISSUE LEADS TO A 'JUDDER' IN THE TRANSMISSION. THE CAR ACCELERATES IN A VERY JERKY WAY ESPECIALLY BETWEEN 30 AND 50. THIS IS A BIG SAFETY ISSUE IF YOU ARE TRYING TO PASS SOMEONE. AS SOON AS THE VEHICLE REACHES 80,000 MILES HONDA WILL NO LONGER COVER THE SO-CALLED 'REPAIR' WHICH IS TO FLUSH THE BURNT TRANSMISSION OIL MULTIPLE TIMES. THIS COSTS ALMOST $400. HONDA KNOWS THEY HAVE A DEFECTIVE TRANSMISSION AND, INSTEAD OF FIXING IT, THEY ARE PASSING THE TRANSMISSION FLUSH COST ON TO THE BUYERS. A RECALL SHOULD BE ISSUED BEFORE SOMEONE GETS KILLED TRYING TO PASS IN A VEHICLE WITH A FAULTY TRANSMISSION. ALREADY HAPPENED TWICE ON MY PILOT. FIRST TIME WAS REPAIRED FOR FREE, SECOND TIME I HAD TO PAY SINCE MY CAR HAS 86000 MILES AND THEY ONLY COVER UNDER 80000.
Mileage: 86,000
THE AUTO ENGINE IDLE (AEI) FEATURE HAS A FLAW IN IT THAT HONDA HAS APPARENTLY NOT IDENTIFIED OR EXPLAINED AND IT IS A SERIOUS SAFETY CONCERN. AEI SHUTS THE ENGINE OFF WHEN THE CAR IS IN DRIVE BUT FULLY STOPPED AND, IN THEORY, INCREASES FUEL EFFICIENCY BY REDUCING ENGINE IDLING WHEN THE CAR IS STOPPED, E.G. AT A STOPLIGHT OR IN STOP-AND-GO TRAFFIC. WHILE THERE IS A BUTTON TO DISABLE IT, THIS BUTTON HAS TO BE PRESSED EACH TIME YOU TURN THE CAR ON AND CANNOT BE PERMANENTLY DISABLED. WE TRY TO REMEMBER TO ALWAYS PRESS THE BUTTON AND DISABLE THE FEATURE BUT OCCASIONALLY FORGET AND DON'T REALIZE WE HAVEN'T DISABLED IT UNTIL WE COME TO A STOP SOMEWHERE AND THE FEATURE ENGAGES AND THE ENGINE SHUTS OFF. AEI WOULD JUST BE A NUISANCE IF IT WORKED 100% OF THE TIME AS IT IS DESIGNED TO WORK BUT, UNFORTUNATELY, IT DOESN'T. WHEN IT WORKS AND THE BRAKE PEDAL IS FULLY DEPRESSED, THE ENGINE IS AUTOMATICALLY IDLED, AND THEN AS YOU BEGIN TO LIFT YOUR FOOT OFF THE BRAKE PEDAL, THE ENGINE QUICKLY TURNS BACK ON, YOU'RE ALREADY IN DRIVE, AND YOU GO. HOWEVER, ON WHAT SEEMS TO BE A COMPLETELY RANDOM AND UNPREDICTABLE BASIS, SOMETIMES WHEN YOU BEGIN TO LIFT YOUR FOOT OFF THE BRAKE PEDAL, RATHER THAN HAVING THE ENGINE RESTART AUTOMATICALLY, THE ENTIRE CAR JUST GOES DEAD. AT THIS POINT, YOU HAVE TO FRANTICALLY PUT THE CAR IN PARK AND COMPLETELY RESTART THE ENGINE. IF YOU'RE LUCKY, THIS HAPPENS QUICKLY AND YOU'RE NOT STUCK IN A COMPROMISED SPOT WITH NO ONE BEARING DOWN ON YOU FROM BEHIND BUT BY ITS DESIGN YOU ARE SOMEWHERE YOU NEED AND WANT TO BE MOVING FROM QUICKLY, AND IT HAS HAPPENED AT THE EXACT MOMENT WHEN YOU TRY TO ACCELERATE. THIS HAS HAPPENED TO BOTH MYSELF AND MY WIFE A HANDFUL OF TIMES IN SCARY SITUATIONS. READ ALL THE OTHER COMPLAINTS ON THE INTERNET - NO SERVICE REP ANYWHERE HAS AN EXPLANATION. THIS NEEDS TO GET SOLVED BEFORE PEOPLE DIE, IF THEY HAVEN'T ALREADY.*DT SEE UPDATED VERSION, TOO MANY CHARACTERS.*JB*DT
Mileage: 33,000
WHILE STOPPED, THEN STARTING AGAIN (EG AT A STOP SIGN), VEHICLE SOMETIMES WILL NOT SHIFT INTO MOTION, ACTS "SLUGGISH". THE FIRST TIME I THOUGHT PERHAPS A SHOE STUCK, OR A FLOOR MAT WAS IN THE WAY, BUT THAT WAS NOT THE CASE. DEALERSHIP SAID JUST TURN OFF ECO MODE. THE VEHICLE STILL OCCASIONALLY DOES THIS AND IS NOW VERY JERKY TO DRIVE AT ALL TIMES. THE VEHICLE HAS ALSO PREVENTED ACCELERATION WHILE CHANGING LANES OR OVERTAKING ON MULTIPLE OCCASIONS, HAPPENING TO BOTH DRIVERS OF THE VEHICLE. THIS HAS PRIMARILY BEEN INTERSTATE DRIVING, THEREFORE HIGH SPEEDS, BUT HAPPENED AGAIN TODAY ON A CITY STREET, VERY NEARLY CAUSING AN ACCIDENT WITH MY CHILD IN THE VEHICLE! THIS IS NOT ACCEPTABLE FOR A VEHICLE, PARTICULARLY A NEWER ONE, AND YET IT APPEARS TO BE A COMMONLY-REPORTED PROBLEM THAT IS NOT BEING ADDRESSED! ARE WE WAITING FOR SOMEONE TO BE KILLED? THIS VEHICLE ALSO HAS OCCASIONAL TROUBLE WITH THE AUDIO SYSTEM, BUT THAT'S AN INCONVENIENCE WHILE THE TRANSMISSION IS POTENTIALLY LIFE THREATENING!
Mileage: 43,045
CAR LURCHES FORWARD ON DOWNSHIFT AND REVS HIGH. PRIOR TO POWERTRAIN TRAIN WARRANTY ENDING, CALLED HONDA CLARKSVILLE (SINCE I AM A LARGE DISTANCE AWAY FROM ANY HONDA DEALER) AND WAS TOLD THE LURCHING WAS A HONDA TRANSMISSION ITEM AND NOTHING CAN BE DONE. FAST FORWARD 5K MILES (NOW JUST OUTSIDE WARRANTY) CAR WOULD NOT GO INTO GEAR. EMISSION AND TRANSMISSION WARNING LIGHTS ON DASH. TOWED VEHICLE TO FORCE HONDA WHERE DEALER NOTED TRANSMISSION NEEDED TO BE REPLACED AT 63,000 MILES. TRANSMISSION IS NOT SUPPOSED TO BE SERVICED UNTIL 100K MILES, BUT HONDA QUESTIONED MY OIL CHANGES AND HAVING THE TRANS FLUID REPLACED...THIS APPEARS TO BE A SYSTEMIC ISSUE WITH THE 9 SPEED AUTO TRANS. CAN NOTHING BE DONE ABOUT THIS?
Mileage: 63,000
VEH. TRANSMISSION LURCHES (SLIPS, SHIFTS ROUGH, JUMPS FORWARD) WHEN SHIFTING AT AROUND 28 MPH. SO FAR THE VEH. ONLY DOES THIS AT THE SPEED INDICATED. THERE IS A YOU TUBE VIDEO JUNE, 9TH. 2018 THAT SHOWS THE EXACT PROBLEM I HAVE WITH THE VEH.!
Mileage: 31,000
TOOK MY VEHICLE TO LITHIA HONDA OF SALEM OREGON WITH UNDER BUMPER TO BUMPER AND POWERTRAIN WARRANTY WITH TRANSMISSION JERKING(SERVICE MANAGER: BRENT CALLED ME ADVISED THAT SOFTWARE HE WILL TAKE CARE OFF BUT FLUSHING TRANS. FLUID AS PER MNFG> KNOWN TSB IS NOT AND WE NEED TO PAY.
Mileage: 33,500
WHILE DRIVING ON THE HIGHWAY, MY 2017 PILOT ELITE SPONTANEOUSLY ACCELERATED AND RPMS REVVED. I TAPPED THE BRAKES AND IT RETURNED TO THE NORMAL SPEED. TRAFFIC WAS SPARSE, BUT IF IT HAD BEEN BUSIER THIS COULD HAVE EASILY CAUSED A COLLISION.
Mileage: 12,000
FROM A STOP, AT TIMES WHEN I TAKE MY FOOT OFF THE BRAKE WITH THE AUTO-ENGINE IDLE SET TO "ON", WHEN I TRY TO ACCELERATE, THE ENGINE WILL CUT OFF. THE CAR PUTS ITSELF IN EITHER NEUTRAL OR PARK, THEN I HAVE TO RESTART THE CAR - DEPRESS BRAKE AND PRESS BUTTON - AFTER 30 SECONDS TO A MINUTE. I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED SINCE AT A GREEN LIGHT, OTHER DRIVERS GO, AND DO NOT EXPECT A DRIVER IN FRONT OF THEM TO STOP.
Mileage: 22,000
OUR 2017 HONDA PILOT STARTED TURNING ON EVERY WARNING LIGHT IN THE DRIVER CONSOLE AND ALSO INDICATED A PROBLEM WITH EVERY SYSTEM IN THE CAR - SAFETY SYSTEMS, COLLISION AVOIDANCE SYSTEMS, EMISSIONS SYSTEMS, ETC.. THESE LIGHTS TURNED ON AND WOULD NOT TURN OFF. IT ALSO STARTED RUNNING VERY ROUGHLY. WE TOOK IT INTO SMART HONDA IN DES MOINES TO DIAGNOSE THE PROBLEM. THEY INDICATED THE FUEL INJECTORS NEEDED TO BE REPLACED AND THEY WERE NOT COVERED UNDER THE DRIVETRAIN WARRANTY - NO IDEA WHY THAT'S THE CASE. WE DECLINED, THE LIGHTS TURNED OFF, AND THEN BACK ON AGAIN OVER SEVERAL WEEKS. WE DON'T FEEL SAFE DRIVING THE CAR GIVEN THAT IT'S TELLING US ALL THE SAFETY SYSTEMS ARE FAULTING. RESEARCHING THIS ISSUE, IT APPEARS THAT MANY MANY OWNERS OF SIMILAR VERSIONS OF THE PILOT ARE EXPERIENCING A PROBLEM. HONDA REFUSES TO HELP RESOLVE THE ISSUE AND IT'S CLEARLY A SYSTEMIC PROBLEM WITH THE VEHICLE. MY FAMILY FEELS VERY UNSAFE IN THE VEHICLE NOW AND HONDA NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM AND RESOLVE FOR ALL THE CUSTOMERS EXPERIENCING IT.
Mileage: 47,000
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
Mileage: 31,000
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.
Mileage: 78,000
2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.
Mileage: 36,000
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Mileage: 30,000
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.
Mileage: 40,000
WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.
Mileage: 40,000
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Mileage: 34,200
THE SUV SHAKES, SHUDDERS, AND RUMBLE UPON LIGHT ACCELERATION AT VARIOUS SPEEDS, SOMETIMES AT 35 MPH OTHER TIMES AT 66 MPH. THE EXPERIENCE IS SIMILAR OR EXACTLY LIKE DRIVING OVER THE EMERGENCY RUMBLE STRIP ON THE SIDE OF THE ROAD, ONLY YOU'RE NOT. THE DEALERSHIP HAS REFUSED TO ADMIT THIS PROBLEM AND FIX THE ISSUE. THE CAR IS ONLY 2 YEARS OLD.
Mileage: 25,866
WHILE DRIVING ON A BUSY ROAD WITH MY WIFE, MY VEHICLE SHUDDERED WHILE ACCELERATING, AND BEGAN JERKING AND SLOWING DOWN BEFORE LOSING ALL ACCELERATION. MULTIPLE WARNING LIGHTS WENT OFF, AND THE TRANMISSION AUTOMATICALLY SHIFTED TO NEUTRAL. THE TRANSMISSION IS A 9 SPEED, PUSH BUTTON SHIFT. WE WE WERE ALMOST REAR ENDED BY THE VEHICLE BEHIND US WHILE ATTEMPTING TO COAST TO THE SHOULDER. WHILE ATTEMPTING TO FIGURE OUT WHAT WAS GOING ON, I WAS UNABLE TO SHIFT THE VEHICLE INTO ANY GEAR. IT WOULD NOT SHIFT INTO PARK, REVERSE, OR DRIVE. I CONTACTED THE HONDA DEALERSHIP AND REPORTED THE ISSUE AND HAD TO HAVE THE VEHICLE TOWED. WHILE WAITING FOR 2 HOURS ON THE SODE OF THE ROAD FOR TOWING, I WAS UNABLE TO GET THE TRANSMISSION TO SHIFT INTO ANY GEAR. IT WAS ONLY AFTER THE TOW TRUCK DRIVER ARRIVED, AND I SHUT THE VEHICLE OFF THAT THE CAR FINALLY SHIFTED INTO A GEAR. THE VEHICLE IS CURRENTLY AT THE HONDA DEALERSHIP AND BEING DIAGNOSED. THERE WERE 4 ERROR MESSAGES THAT I RECEIVED WHEN ALL OF THIS OCCURRED. I HAVE PHOTOS, AND A VIDEO OF IT AS WELL. THIS IS NOT MY FIRST ISSUE WITH THE TRANSMISSION. IT HAS BEEN TO THE SHOP TWICE BEFORE FOR SHUDDERING WHEN SHIFTING AT LOW SPEEDS, AND NOT SHIFTING PROPERLY. THE VEHICLE CURRENLY HAS AROUND 18,500 MILES ON IT. FORTUNATELY THIS TRANMISSION ISSUE HAPPENED ON A SIDE ACCESS ROAD, AND NOT ON THE TURNPIKE, OR THE END RESULT MAY HAVE BEEN AN ACCIDENT INVOLVED. THE DEALERSHIP CANNOT EXPLAIN WHY THE TRANSMISSION SHIFTED TO NUETRAL AND COMPLETELY LOVKED OUT THE ABILITY TO SHIFT OR MOVE IT UNDER ITS OWN POWER. I DO NOT FEEL SAFE DRIVING THE VEHICLE, AND FEEL THAT IT IS A HAZARD TO OTHER DRIVERS. I HAVE VIDEO OF THE TRANSMISSION NOT SHIFTING BUT WAS UNABLE TO LOAD THAT AS AN ATTACHMENT.
Mileage: 18,416
THE VEHICLE HAS STARTED JERKING WHILE ACCELERATING.
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD AND THE WINDOWS FUNCTIONED INDEPENDENTLY. THE DEALER (SERRA HONDA GRANDVILLE, 4260 KENOWA AVE SW, GRANDVILLE, MI) WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *TT *TR
Mileage: 13,000
TRANSMISSION OVER HEATED AFTER SIDE GASKET FAILED AT 1224 MILES SINCE NEW. SINGLE OWNER, NEW VEHICLE. DEALER TIGHTENED GASKET, PUT FLUID IN IT. AND RETURNED VEHICLE TO OWNER.
Mileage: 1,224
THE TRANSMISSION IN MY 2017 HONDA PILOT, A 9 SPEED, IS NOT SWITCHING GEARS SMOOTHLY. AT FIRST, I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY EXPLAINED THAT THE VEHICLE NEEDED A TRANSMISSION COMPUTER UPDATE. IT WAS FINE FOR APPROXIMATELY 3 DAYS AND IS BACK TO BANGING GEARS. THE VEHICLE WAS CONSISTENT IN BOTH COLD AND WARM WEATHER. THIS WAS AGGRAVATED IN TRAFFIC CONDITIONS.
Mileage: 2,500
THE TRANSMISSION UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING. THIS HAPPENED IN MIDDLE OF THE ROAD AT 6:30 PM. MY SON WAS IN THE VEHICLE AND IT WAS DANGEROUS TO STOP IN THE MIDDLE OF THE ROAD. ACCIDENT CAN OCCUR. NINE-SPEED AUTOMATIC FOR RANDOM DROPS INTO NEUTRAL.
Mileage: 286
ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATED) MILES ON IT AND I'VE ONLY HAD IT FOR 2 MONTHS, HOW COULD THIS BE? WHILE ON THE WAY HOME, THAT SAME DAY, I WAS STOPPED A RED LIGHT WAITING FOR IT TO TURN GREEN FOR ME TO GO. ONCE THE LIGHT WAS GREEN I PRESSED ON THE GAS AND I GOT TO ACCELERATE FOR ABOUT 10 FEET AT THAT POINT THE CAR WAS INOPERABLE. I TRIED SWITCHING GEARS TO DRIVE, REVERSE AND NEUTRAL BUT IT DIDN'T WORK. AT THIS POINT I HAD A DIFFERENT ALERT ON MY DASHBOARD [ATTACHMENT 2]. I QUICKLY PUT MY HAZARDS ON AND LET THE VEHICLE SLOWLY PULL OVER TO THE SIDE OF THE ROAD. AT THAT POINT I PRESSED ON THE BRAKE PEDAL PUT THE CAR INTO PARK AND PUT THE EMERGENCY BRAKE ON. THE VEHICLE WAS SENT VIA TOW TO ROUTE 22 HONDA FOR SERVICE ON 6/12/17. THE VEHICLE WAS RETURNED TO ME ON 6/21/17. I WAS TOLD THAT THE TRANSMISSION WAS REPLACED HOWEVER WHEN I ASKED WHAT EXACTLY WAS WRONG WITH IT THE RESPONSE WAS "WE DO NOT KNOW BUT WE ARE SENDING IT TO HONDA FOR FURTHER REVIEW". I AM FEARFUL OF DRIVING THIS VEHICLE HOWEVER I AM LOCKED INTO THIS LEASE. HONDA DOES NOT KNOW WHAT WENT WRONG AND HOW TO PREVENT IT FROM HAPPENING AGAIN. I FEAR I MAY BE ON THE HIGHWAY AND THIS MAY HAPPEN AGAIN. I TRULY FEAR FOR MY LIFE AND ANY PASSENGERS I MAY HAVE IN MY VEHICLE.
Mileage: 2,084
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS ABLE TO RESTART; HOWEVER, A MESSAGE DISPLAYING "EMISSION SYSTEM PROBLEM" APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. THE VIN WAS NOT AVAILABLE.
Mileage: 6,200
VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING. CARR IS AT DEALER. THEY ARE RESEARCHING PROBLEM.
Mileage: 411