2021 HONDA PILOT Air Bags Problems

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

UNKNOWN

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted regarding the recall and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The car's steering wheel got locked out and air bags came out suddenly while car is still moving on the road and driver blocked and not able to do anything and hit the parked car on the street due to car's system malfunction. Since incident happened in the housing community area with speed 20-25 miles and not majorly hit anyone but reported to and inspected by city police inspected. This was the first time this situation happed and however, had other incidents with the car auto feature malfunction, when stop on the red signal and suddenly the card shutdown with lot of beeps. This mentioned to the service center where normally go for servicing activities like oil change etc.

As many before me, I urge NHTSA to hold Honda accountable for failure to rectify the "2020-2022 Acura/Honda Multi-model Seat Weight Sensor Recall" announced on February 6, 2024. I received the initial notice in March 2024, followed by a post card stating that the parts were in stock in April 2025. Upon calling Honda the following day, I was told that the parts were again out of stock and that I would be notified when the recall repair was ready. Nearly 17 months later, I am still waiting for Honda to have the part in stock to fix an issue that has the potential to (quoting Honda) "increase the risk of injury" and is so serious that the manufacturer itself has issued a STOP SALE to prevent any further sales of the affected vehicles. To limit exposure to this risk, I refuse to allow anyone to ride in the passenger seat of the vehicle. This has resulted in the loss of use of my vehicle and Honda needs to be held accountable for its delays.

Here it is over two years later and passenger seat switch has not been replaced I was At Gunn Honda in 2/2024 and 6/2024 requesting an update of replacement answer was no parts. Here it is 5/2025 and I have nothing can you get this resolved asap? Recall: #OHB 2020-22 Multi-Model Seat Weight Sensor Safety Recall

The contact owns a 2021 Honda Pilot. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the air bag warning light illuminated. The contact stated that the SRS air bag system failure message was displayed. The vehicle was taken to a dealer and the contact was informed that the SRS control unit and weight sensor needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V064000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

Mileage: 41,000

1. 2020-22 Multi-Model Seat Weight Sensor Safety Recall NHTSA Recall Number: 24V-064; MFR Campaign ID: OHB; Campaign Description: 2020-22 Multi-Model Seat Weight Sensor Safety Recall; Recall Date: 02/01/2024. 2. I have contacted the Dealership on several occasions and Honda Motor Car Corporation and have been told that a. The replacement part isn't available. b. Unless there is an incident or there has been a diagnostic I have to wait. 3. This is a consumer safety issue, since 02/01/2024, why as a consumer do I have to wait until someone is hurt, injured or killed to have this sensor replaced. When is Honda Motor Car Corporation to be held accountable to provide the required part to have the Seat Weight Sensor replaced?

The side curtain airbags deployed while I was sitting in the passenger's side of the car looking into the glove compartment for about ten minutes with the car being completely off and parked in the driveway. The Ignition was off and there was glitching and clicking sounds seconds before the airbags deployed. This could have happened at any point while driving on the street or the freeway. It could have caused an accident and could have killed me if it happened elsewhere. It could have been the passenger's side airbag that deployed and I could have been seriously injured. This incident happened on a Sunday, so I had the car towed to Honda the following day. Honda's response after investigating: "We contacted American Honda Technical Support. Our American Honda District Rep informed us to have the customer contact her insurance provider for repairs." Aside from this official response, I was told that they investigated what they could and found no reason as to why the airbags would have deployed. I was told I had two options. Pay for repair with them or report it to the insurance. I stated that the release of the vehicle was a liability if I decided to not pay for repairs with Honda. After some dialogue, they helped with a loaner car and did not release the car to me. There were no warning lights or messages on the dash whatsoever. About a month prior to this incident, the car started alarming randomly. The random alarming would stop when disconnecting the hood latch sensor. I took the car in for a diagnosis and Honda reported that the cause of the alarm was the keyless access unit. The car (screen and dash) would still glitch after the hood latch sensor was disconnected. My hope is that Honda & American Honda admit responsibility & provide a solution not only for me but for all Honda Pilot owners that may be in danger. Investigating should be a priority, but even if repairs are done to my vehicle, I no longer feel safe driving a my vehicle.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and inquired if there was air bag warning light illuminated. The dealer confirmed that the warning light was not illuminated and informed that parts would not be available until December 2025. The contact called another dealer, Honda of Annapolis (1736 West St, Annapolis, MD 21401); who confirmed that parts were not yet available. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Approximately 12 months ago (01/2024), we received a notice that the airbags have been recalled. We've attempted to have the car serviced many times but the Honda Dealerships keep saying they do not have the part in stock. In October, we ramped up our calls (called approximately 8 times) to have it resolved to a specific dealership in Countryside Illinois and continuously they say they do not have the part in stock and to call back in 2 weeks. Then it turns into to call after the new year and we've called twice this year and still no inventory. They inform us that the part is coming from Honda USA and they are only sending a few to select dealers. They do not offer to inspect, take our information or offer any options with this risk.

After contacting the dealer several times, I’ve been told the parts for the recall are unavailable and it has been more than 6 months. The recall is over air bags that may not deploy correctly. Additionally, the electrical panel is periodically going out, the electrical on the seat isn’t working, and the car charger isn’t working. Finally, the car hesitates when going from reverse to drive. It won’t go and then I have to press the accelerator hard and then the car jumps. This is after I’ve had the radio fixed for incessant crackling from a different recall. The car seems unsafe.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2021 Honda Pilot. The contact stated while driving at 30 MPH and while attempting to stop depressing the brake pedal, the vehicle accelerated independently. The contact confirmed that the accelerator pedal was not depressed accidentally. No air bags deployed. The contact crashed into unknown private property in a parking lot. No injuries were sustained. No police report was filed. The vehicle was towed to the dealer where the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure, offered no assistance, and referred to the NHTSA Hotline. The approximate failure mileage was 47,395.

Mileage: 47,395

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (AIRBAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact reached out to several dealers and was informed that unless the air bag light was illuminated; the dealer could not service the recall. The manufacturer was made aware of the issue and stated that parts were available; however, the dealers have failed to order the parts to service the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The accelerator on my vehicle malfunctioned and got stuck. While making turn with no acceleration, the acceleration of the vehicle got stuck and the brakes did not respond causing the vehicle to hit a sidewalk and breaking the passenger side suspension and control arm and axel of the vehicle. Airbags deployed. Controlled the vehicle until it stopped completely. When vehicle was completely stopped the passenger side still sounded like that gas pedal was fully pressed when the other tires were not moving.

Problem Dealer said recall for airbags risk/ seat sensor cannot be fixed due to unable to get parts.

My EMS light came on one afternoon while driving home. I took it to the dealer and they stated it was an issue with the air bag system in the passenger side of the vehicle. It would not be covered and would cost me more than $2000 to have it repaired.

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

My SRS System's light came on. When I went to the dealership to have it checked, they stated it was an Airbag Seat Sensor that was bad in the passenger side seat. I talked to the warranty people and they stated it was not covered under the warranty and it would cost me over $2000 to repair. I reached out to Honda and I have received nothing back from them. I don't have that kind of money. I purchased this vehicle one year ago and also added an extended warranty to it so I would have peace of mind that I would not have large out of pocket expenses. Why would Honda not stand behind this serious of a safety issue. I am afraid to take anyone with me in case we are in an accident. I also have small children with me, as I am a foster parent. Is this going to affect all of the airbags in the vehicle?

Airbag light came ON at 45,000 miles approximately. Took the vehicle to dealership paid for a diagnosis just to be told that it is out of warranty that if I want it fixed had to pay out of pocket $531.69 for SRS unit, plus $1398.98 for a Seat Frame, plus $980.75 for Labor. I just got very surprised that the airbags (a safety feature) is part of the limited warranty. Since when the airbags apparently get worn out with mileage??? It is a safety concern.