This Problem Across All Years
I responded to a recall for my 2014 Honda Ridgeline on October 19, 2023. I have gone through recalls before and did not think much of it until the dealership informed me that my vehicle was "CONDEMNED". I have been calling Honda America ever since and they are not responsive. I was given a case manager as of October 23rd but this case manager cannot get me a loaner vehicle or any other information on how Honda America will make me whole. I have one car in my family and we live in a rural area with no public transportation. If Honda is going to issue a recall and find no remedy they MUST be held accountable and must be responsive to people like me who needs a car to get to work. The Honda dealership made me sign a waiver saying I assume all responsibility if anything happens which is outrageous. I requested a loaner vehicle and they denied the request. I asked that my case be expedited and it's been 3 weeks with no word.
I responded to a recall for my 2014 Honda Ridgeline on October 19, 2023. I have gone through recalls before and did not think much of it until the dealership informed me that my vehicle was "CONDEMNED". I have been calling Honda America ever since and they are not responsive. I was given a case manager as of October 23rd but this case manager cannot get me a loaner vehicle or any other information on how Honda America will make me whole. I have one car in my family and we live in a rural area with no public transportation. If Honda is going to issue a recall and find no remedy they MUST be held accountable and must be responsive to people like me who needs a car to get to work. The Honda dealership made me sign a waiver saying I assume all responsibility if anything happens which is outrageous. I requested a loaner vehicle and they denied the request. I asked that my case be expedited and it's been 3 weeks with no word.
My local dealership, Wesley Chaple Honda, in Wesley Chaple Florida, cannot get the tool required to perform the recall /repair of the rusted gas tank belt support that the recall no. 22V430 refers to. I purchased the 2014 Honda Ridgeline in Butler, PA in 2014 and is considered the rust belt region which is causing the corrosion of the support. Honda claims there are not enough Ridgelines in Florida to supply the local dealership with the necessary repair parts and the special tool required to make the correction. The Honda Corp. customer support just says to take the vehicle back to the dealership for the recall, but the dealership here cannot perform the recall without the proper tool.
My local dealership, Wesley Chaple Honda, in Wesley Chaple Florida, cannot get the tool required to perform the recall /repair of the rusted gas tank belt support that the recall no. 22V430 refers to. I purchased the 2014 Honda Ridgeline in Butler, PA in 2014 and is considered the rust belt region which is causing the corrosion of the support. Honda claims there are not enough Ridgelines in Florida to supply the local dealership with the necessary repair parts and the special tool required to make the correction. The Honda Corp. customer support just says to take the vehicle back to the dealership for the recall, but the dealership here cannot perform the recall without the proper tool.
What component or system failed or malfunctioned, and is it available for inspection upon request? Paint defect for 2014 Honda Ridgeline How was your safety or the safety of others put at risk? NA Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership auto body shop said that the car's paint seems to have a defect such as clear coat is gone on car that is why it is peeling badly which is resulting to rust. I do not know if the paint had been improperly applied or issues with chemical composition of the paint that lead to premature chipping and wear that is occurring with the car. I had a 2007 honda pilot older than the 2014 Honda Ridgeline and it is not even peeling and rusty like the ridgeline. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Martin--email [email protected] who is the body shop manager at Russ Darrow Honda. I brought it to Honda Corporation's attention at [email protected] Case #: 12815491 and they refuse to assist claiming that there is no recall and it is considered "normal wear and tear" which I do not believe that in my case is the truth. There have been several complaints about Honda ridgeline's customers who are unhappy about the peeling paint. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Started toward at the end of 2021 and then had it estimated in Mar 2022, cost over $10,519 for the paint alone. For a paint job that cost over $10519 that means that there must be something wrong with the car to being with during manufacturing. It should NOT be blame on normal wear and tear. Solution: I would appreciate for Honda to do a courtesy repair on the car such as a new paint job at their own expense. Perhaps NHTSA should contact and research about folks who are in the same position as I am with the peeling paint.
What component or system failed or malfunctioned, and is it available for inspection upon request? Paint defect for 2014 Honda Ridgeline How was your safety or the safety of others put at risk? NA Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership auto body shop said that the car's paint seems to have a defect such as clear coat is gone on car that is why it is peeling badly which is resulting to rust. I do not know if the paint had been improperly applied or issues with chemical composition of the paint that lead to premature chipping and wear that is occurring with the car. I had a 2007 honda pilot older than the 2014 Honda Ridgeline and it is not even peeling and rusty like the ridgeline. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Martin--email [email protected] who is the body shop manager at Russ Darrow Honda. I brought it to Honda Corporation's attention at [email protected] Case #: 12815491 and they refuse to assist claiming that there is no recall and it is considered "normal wear and tear" which I do not believe that in my case is the truth. There have been several complaints about Honda ridgeline's customers who are unhappy about the peeling paint. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Started toward at the end of 2021 and then had it estimated in Mar 2022, cost over $10,519 for the paint alone. For a paint job that cost over $10519 that means that there must be something wrong with the car to being with during manufacturing. It should NOT be blame on normal wear and tear. Solution: I would appreciate for Honda to do a courtesy repair on the car such as a new paint job at their own expense. Perhaps NHTSA should contact and research about folks who are in the same position as I am with the peeling paint.
Exterior paint peeling
Exterior paint peeling
2014 RIDGELINE HONDA. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-430.
2014 RIDGELINE HONDA. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-430.
THE CLEAR COAT IS FAILING ON MY WHITE HONDA RIDGELINE.
THE CLEAR COAT IS FAILING ON MY WHITE HONDA RIDGELINE.