22
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Visibility/wiper Complaints

Showing 20 of 22
Sep 16, 2021

The driver-side sun visor was falling off during driving when the visor hung at the left (the hanging rod broke from inside) and it's dangous because I could not see. It's definately a safty issue that are talked broadly and a recall is neccessary.

Sep 16, 2021

The driver-side sun visor was falling off during driving when the visor hung at the left (the hanging rod broke from inside) and it's dangous because I could not see. It's definately a safty issue that are talked broadly and a recall is neccessary.

Apr 17, 2019 62,000 mi

DRIVER SIDE VISOR FELL AND HIT MY HEAD WHILE I WAS DRIVING ON ROAD.. IT WAS HANGING THERE AND I COULDN'T SEE FOR ABOUT 30 SECONDS UNTIL I HAD TO JUST HOLD IT UP WITH MY HAND UNTIL I GOT HOME AND COULD GET A SCISSORS TO CUT THE CORD THAT KEPT IT HANGING IN MY FACE. A FEW MONTHS LATER THE PASSENGER SIDE VISOR FELL. DIDN'T THINK I SHOULD HAVE TO PAY FOR THIS, SINCE IT IS A SAFETY ISSUE AND IN 15 MINUTES I ALREADY FOUND 22 OTHER COMPLAINTS OF THIS ON THIS AND OTHER WEBSITES. CALLED HYUNDAI CUSTOMER SERVICE AND THEY SAID A CASE MANAGER, OSCAR, WOULD GET BACK TO ME IN 3-5 BUSINESS DAYS. THEY WOULDN'T GIVE ME "NATIONALS" PHONE NUMBER, WHERE HE WORKS. HE NEVER CALLED. AGAIN I CALLED CUSTOMER SERVICE, THEY SAID, SORRY, THEY WOULD SEND ANOTHER EMAIL TO OSCAR TO CALL ME WITHIN 3-5 BUSINESS DAYS. HE NEVER DID. I CALLED CUSTOMER SERVICE AGAIN. THEY SAID OSCAR USUALLY GETS BACK TO PEOPLE WITHIN 1-2 DAYS. THEN A SUPERVISOR CHANGED THE STOREY AND SAID THAT OSCAR WON'T CALL ME UNTIL I CONNECT WITH THE DEALERSHIP TO TRY TO GET THE PROBLEM FIXED. SHE SAID SHE WOULD CONTACT THE DEALERSHIP AND TELL THEM TO CALL ME. THEY NEVER DID. I CALLED THE DEALERSHIP A WEEK LATER. THEY SAID THE NO ONE EVER CONTACTED THEM (WHICH I DON'T BELIEVE...HE DIDN'T EVEN ASK MY NAME OR ANYTHING). HE SAID THEY DON'T HAVE ANYTHING TO DO WITH HYUNDAI BESIDES SELLING AND FIXING THEIR CARS! THIS WAS GLADSTONE HYUNDAI. WHEN PRESSED, HE SAID SOMETIMES A CASE MANAGER WILL CALL THEM BEFORE THE CUSTOMER COMES IN TO TELL THEM HOW TO RESOLVE THE PROBLEM. SO HYUNDAI NATIONAL (OSCAR M) IS SUPPOSED TO CALL ME.

Apr 17, 2019 62,000 mi

DRIVER SIDE VISOR FELL AND HIT MY HEAD WHILE I WAS DRIVING ON ROAD.. IT WAS HANGING THERE AND I COULDN'T SEE FOR ABOUT 30 SECONDS UNTIL I HAD TO JUST HOLD IT UP WITH MY HAND UNTIL I GOT HOME AND COULD GET A SCISSORS TO CUT THE CORD THAT KEPT IT HANGING IN MY FACE. A FEW MONTHS LATER THE PASSENGER SIDE VISOR FELL. DIDN'T THINK I SHOULD HAVE TO PAY FOR THIS, SINCE IT IS A SAFETY ISSUE AND IN 15 MINUTES I ALREADY FOUND 22 OTHER COMPLAINTS OF THIS ON THIS AND OTHER WEBSITES. CALLED HYUNDAI CUSTOMER SERVICE AND THEY SAID A CASE MANAGER, OSCAR, WOULD GET BACK TO ME IN 3-5 BUSINESS DAYS. THEY WOULDN'T GIVE ME "NATIONALS" PHONE NUMBER, WHERE HE WORKS. HE NEVER CALLED. AGAIN I CALLED CUSTOMER SERVICE, THEY SAID, SORRY, THEY WOULD SEND ANOTHER EMAIL TO OSCAR TO CALL ME WITHIN 3-5 BUSINESS DAYS. HE NEVER DID. I CALLED CUSTOMER SERVICE AGAIN. THEY SAID OSCAR USUALLY GETS BACK TO PEOPLE WITHIN 1-2 DAYS. THEN A SUPERVISOR CHANGED THE STOREY AND SAID THAT OSCAR WON'T CALL ME UNTIL I CONNECT WITH THE DEALERSHIP TO TRY TO GET THE PROBLEM FIXED. SHE SAID SHE WOULD CONTACT THE DEALERSHIP AND TELL THEM TO CALL ME. THEY NEVER DID. I CALLED THE DEALERSHIP A WEEK LATER. THEY SAID THE NO ONE EVER CONTACTED THEM (WHICH I DON'T BELIEVE...HE DIDN'T EVEN ASK MY NAME OR ANYTHING). HE SAID THEY DON'T HAVE ANYTHING TO DO WITH HYUNDAI BESIDES SELLING AND FIXING THEIR CARS! THIS WAS GLADSTONE HYUNDAI. WHEN PRESSED, HE SAID SOMETIMES A CASE MANAGER WILL CALL THEM BEFORE THE CUSTOMER COMES IN TO TELL THEM HOW TO RESOLVE THE PROBLEM. SO HYUNDAI NATIONAL (OSCAR M) IS SUPPOSED TO CALL ME.

Aug 2, 2017 65,000 mi

THE DRIVER'S SIDE VISOR FELL OPEN WHILE I WAS DRIVING STEADILY ON AN INTERSTATE. I CAN NO LONGER GET THE VISOR TO STAY UP IN THE CLOSED POSITION.

Aug 2, 2017 65,000 mi

THE DRIVER'S SIDE VISOR FELL OPEN WHILE I WAS DRIVING STEADILY ON AN INTERSTATE. I CAN NO LONGER GET THE VISOR TO STAY UP IN THE CLOSED POSITION.

Aug 16, 2016 110,000 mi

DRIVING 75 MPH ON THE HIGHWAY, THE DRIVER'S VISOR FELL INTO MY LINE OF SIGHT, I WASN'T USING THE VISOR AS IT WAS DARK MAKING IT VERY HARD TO SEE. IT'S ELECTRIC SO IT DIDN'T FALL ALL THE WAY JUST INTO MY LINE OF VISION. I HAD TO HOLD IT IN PLACE AND MOVE TO THE SIDE OF THE ROAD TO SAFELY ATTEMPT TO FIX IT.

Aug 16, 2016 110,000 mi

DRIVING 75 MPH ON THE HIGHWAY, THE DRIVER'S VISOR FELL INTO MY LINE OF SIGHT, I WASN'T USING THE VISOR AS IT WAS DARK MAKING IT VERY HARD TO SEE. IT'S ELECTRIC SO IT DIDN'T FALL ALL THE WAY JUST INTO MY LINE OF VISION. I HAD TO HOLD IT IN PLACE AND MOVE TO THE SIDE OF THE ROAD TO SAFELY ATTEMPT TO FIX IT.

Jun 5, 2016 52,685 mi

WHILE DRIVING ON HIGHWAY DRIVER'S SIDE SUN VISOR FELL OFF (BY ITSELF) AND OBSTRUCTED VIEW NEARLY CAUSING COLLISION AT 65MPH. NUMEROUS COMPLAINTS ABOUT THIS! WHEN WILL SOMETHING BE DONE?

Jun 5, 2016 52,685 mi

WHILE DRIVING ON HIGHWAY DRIVER'S SIDE SUN VISOR FELL OFF (BY ITSELF) AND OBSTRUCTED VIEW NEARLY CAUSING COLLISION AT 65MPH. NUMEROUS COMPLAINTS ABOUT THIS! WHEN WILL SOMETHING BE DONE?

Jan 3, 2015 50,000 mi

AS I WAS DRIVING, THE DRIVER SIDE VISOR DISLODGED FROM ITS SWIVEL POINT OBSTRUCTING MY VIEW AND DISTRACTED ME FROM DRIVING. MONTHS LATER, THE PASSENGER SIDE HAS DONE THE SAME THING. BOTH NOW JUST HANG FROM THE WIRE CONNECTING IT TO THE LIGHTING COMPONENT. VERY DANGEROUS AND SCARY! *TR

Jan 3, 2015 50,000 mi

AS I WAS DRIVING, THE DRIVER SIDE VISOR DISLODGED FROM ITS SWIVEL POINT OBSTRUCTING MY VIEW AND DISTRACTED ME FROM DRIVING. MONTHS LATER, THE PASSENGER SIDE HAS DONE THE SAME THING. BOTH NOW JUST HANG FROM THE WIRE CONNECTING IT TO THE LIGHTING COMPONENT. VERY DANGEROUS AND SCARY! *TR

Nov 21, 2014 40,000 mi

WHILE DRIVING IN THE CITY MY DRIVER'S SIDE SUN VISOR FELL DOWN RIGHT IN FRONT OF MY FIELD OF VISION. IT HAD TO BE REMOVED BECAUSE IT WOULD NOT STAY UP ANYMORE. *TR

Nov 21, 2014 40,000 mi

WHILE DRIVING IN THE CITY MY DRIVER'S SIDE SUN VISOR FELL DOWN RIGHT IN FRONT OF MY FIELD OF VISION. IT HAD TO BE REMOVED BECAUSE IT WOULD NOT STAY UP ANYMORE. *TR

Sep 3, 2014 50,000 mi

A FEW MONTHS AGO THE VISOR IN MY 2010 HYUNDAI ACCENT ON THE DRIVER SIDE STOPPED STAYING UP. I HAVE READ MULTIPLE COMPLAINTS ON THIS INDICATING MANY ARE HAVING THIS PROBLEM. *TR

Sep 3, 2014 50,000 mi

A FEW MONTHS AGO THE VISOR IN MY 2010 HYUNDAI ACCENT ON THE DRIVER SIDE STOPPED STAYING UP. I HAVE READ MULTIPLE COMPLAINTS ON THIS INDICATING MANY ARE HAVING THIS PROBLEM. *TR

Jul 31, 2014 89,000 mi

THE SUN VISOR BROKE ON THE DRIVER'S SIDE AND DANGLED BY A CONNECTING WIRE OBSTRUCTING MY VIEW. THE LIP ON THE ON POST THAT HOLDS IT IN PLACE BROKE OFF AND CAN NOT BE FIXED. THIS WAS VERY DANGEROUS AND I HAD TO REMOVE THE VISOR FROM THE CAR. *TR

Jul 31, 2014 89,000 mi

THE SUN VISOR BROKE ON THE DRIVER'S SIDE AND DANGLED BY A CONNECTING WIRE OBSTRUCTING MY VIEW. THE LIP ON THE ON POST THAT HOLDS IT IN PLACE BROKE OFF AND CAN NOT BE FIXED. THIS WAS VERY DANGEROUS AND I HAD TO REMOVE THE VISOR FROM THE CAR. *TR

Mar 4, 2014

MY WIFE AND I BOTH OWN 2010 HYUNDAI ACCENTS, AND THE VISORS ON BOTH HAVE BROKEN AND MAKE VISIBILITY WHILE DRIVING VERY LIMITED. I'VE TRIED VARIOUS METHODS OF KEEPING IT UP, BUT IT CONTINUES TO FALL DOWN WHILE I'M DRIVING. THE PLASTIC PARTS THAT MAKE IT SWIVEL UP AND DOWN, AND ROTATE FROM THE FRONT TO THE SIDE WINDOW BREAK VERY EASILY. I DECIDED TO FILE THIS COMPLAINT AFTER READING SEVERAL OTHER SIMILAR EXPERIENCES ONLINE. THESE PARTS SHOULD BE RECALLED AND REPLACED WITH SOMETHING THAT AT LEAST FUNCTIONS THE WAY IT SHOULD. IT'S NOT SAFE. *TR

Mar 4, 2014

MY WIFE AND I BOTH OWN 2010 HYUNDAI ACCENTS, AND THE VISORS ON BOTH HAVE BROKEN AND MAKE VISIBILITY WHILE DRIVING VERY LIMITED. I'VE TRIED VARIOUS METHODS OF KEEPING IT UP, BUT IT CONTINUES TO FALL DOWN WHILE I'M DRIVING. THE PLASTIC PARTS THAT MAKE IT SWIVEL UP AND DOWN, AND ROTATE FROM THE FRONT TO THE SIDE WINDOW BREAK VERY EASILY. I DECIDED TO FILE THIS COMPLAINT AFTER READING SEVERAL OTHER SIMILAR EXPERIENCES ONLINE. THESE PARTS SHOULD BE RECALLED AND REPLACED WITH SOMETHING THAT AT LEAST FUNCTIONS THE WAY IT SHOULD. IT'S NOT SAFE. *TR

Dec 2, 2013

THE VISOR ON THE DRIVER SIDE BROKE AND JUST HANGS THERE. THE BRAKES NOW ON THREE DIFFERENT OCCASIONS HAVE FAILED TO STOP THE CAR AT SLOW SPEEDS. WHEN THE BRAKE IS PRESSED IT FEELS AS THOUGH THEY ARE CRUMBLING. AND THE CAR JERKS AROUND. HAS BEEN BROUGHT BACK TO THE DEALERSHIP TWICE TO BE TOLD THAT ITS JUST WHAT ANTI LOCK BRAKES DO. I HAVE NEVER HAD THAT HAPPEN ON ANY OTHER CAR I HAVE OWNED WITH ANTILOCK BRAKES. I WILL NEVER OWN ANOTHER HYUNDAI AGAIN, NOR WILL I EVER BUY ANYTHING FROM THAT DEALERSHIP. *TR

Dec 2, 2013

THE VISOR ON THE DRIVER SIDE BROKE AND JUST HANGS THERE. THE BRAKES NOW ON THREE DIFFERENT OCCASIONS HAVE FAILED TO STOP THE CAR AT SLOW SPEEDS. WHEN THE BRAKE IS PRESSED IT FEELS AS THOUGH THEY ARE CRUMBLING. AND THE CAR JERKS AROUND. HAS BEEN BROUGHT BACK TO THE DEALERSHIP TWICE TO BE TOLD THAT ITS JUST WHAT ANTI LOCK BRAKES DO. I HAVE NEVER HAD THAT HAPPEN ON ANY OTHER CAR I HAVE OWNED WITH ANTILOCK BRAKES. I WILL NEVER OWN ANOTHER HYUNDAI AGAIN, NOR WILL I EVER BUY ANYTHING FROM THAT DEALERSHIP. *TR