2007 HYUNDAI ENTOURAGE Electrical System Problems

56 complaints about Electrical System

56
Complaints
4
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (56)

Apr 9, 2023 Crash

The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine. This happened to me yesterday while driving at night leaving the car unable to drive. When the battery completely shuts down you cannot even move the vehicle out of Park, as electric is needed to disengage the the shifter from park, so you cannot even push the vehicle off of the road. Hyundai has a recall for the exact same engine in the Veracruz. Here are two videos showing issues. https://www.youtube.com/watch?v=RSLmj8Gqc1Q https://www.youtube.com/watch?v=h9Q78so3GPI https://www.carproblemzoo.com/hyundai/entourage/engine-oil-leaking-problems.php The VIN was not included in NHTSA campaign number: 14v415000 (engine and engine cooling).

Mar 17, 2021

ARE DOORS FLY OPEN DRIVING DOWN FREEWAY. DOORS DON'T CLOSE OR LATCH HALF THE TIME AND ARE BATTERY AND ALTERNATOR LIGHT CONSTANTLY COMES ON AND BATTERY AND ALTERNATOR IS GOOD HAD THEM TESTED. U ASK FOR A DATE AND ONLY LET US PUT ONE DATE IN THIS HAPPENS SO OFTEN WE'RE SCARED TO EVEN OPEN DRIVERS SIDE SLIDING DOOR. AND SOMETHING WRONG WITH THE BRAKES

Mileage: 160,000

Dec 19, 2020

DEALERSHIP HAD ME MAKE AN APPOINTMENT AND COME IN FOR THE 188 RECALL (ABS RELAY INSTALLATION), KEPT ME FOR 2 HOURS, TRIED TO SELL ME ABOUT $2,000 IN UNRELATED MAINTENANCE, THEN TOLD ME THAT THEY DID NOT HAVE THE PARTS TO PERFORM THE RELAY SERVICE. THEY THEREFORE WASTED MY TIME WHEN THEY HAD NO INTENTION OF PERFORMING THE RECALL WORK. THE RECALL WORK HAS NOT BEEN DONE, AND I'VE WASTED A WORK DAY. DEALER REP WAS ALSO INTIMIDATING WITH REGARD TO THE MAINTENANCE HE WAS RECOMMENDING.

Mileage: 170,000

Aug 20, 2020

2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARDS TO ABS MODULES SAFETY RECALL. *LD THE CONSUMER STATED WHEN ATTEMPTING TO HAVE A RECALL REPAIR COMPLETED THE DEALER CHARGED A DIAGNOSTIC FEE. THE CONSUMER STATED WHILE THE KEY IS NOT IN THE VEHICLE, THE LOCKS WOULD CLICK LOCKED AND UNLOCKED, THE HEADLIGHTS AND DASHLIGHT TURN ON AND OFF, AND WINDOWS ROLL UP AND DOWN. THE EMERGENCY BRAKE SYSTEM LIGHT WAS ILLUMINATED. A BURNING SCENT CAME FROM THE VEHICLE. *JS

Aug 13, 2020

IN JUNE OF THIS YEAR, WE RECEIVED AN 'IMPORTANT SAFETY RECALL' FROM HYUNDAI, INSTRUCTING ME TO PARK MY CAR OUTSIDE AND AWAY FROM STRUCTURES AND OTHER VEHICLES UNTIL A REPAIR IS COMPLETED. I BROUGHT THE CAR TO RUSSELL WESTBROOK HYUNDAI IN GARDEN GROVE ON JUNE 15TH OF THIS YEAR. WE WERE TOLD THAT IT WOULD BE READY LATER THAT DAY. THEN THE 16TH. THEN THE 17TH. THEN THE 18TH. THEN THE 19TH. THEN I WAS TOLD THE PARTS WOULD ARRIVE IN A COUPLE OF DAYS AND DID I WANT TO LEAVE THE CAR THERE. I DECLINED. ON JUNE 22, I CALLED THE PARTS DEPARTMENT AND WAS TOLD THE PARTS WOULD ARRIVE IN THE MIDDLE OF JULY. I CALLED AT THAT TIME AND I WAS TOLD IT WOULD BE THE END OF JULY. I WAS ADVISED THAT I WOULD BE CONTACTED WITHIN 3-5 DAYS. TWO MONTHS HAVE GONE BY WITH NO FURTHER WORD. I'M 77 YEARS OLD AND I'M UNEASY DRIVING THIS CAR.

Mileage: 90,498

Jul 21, 2020

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC) AT HERB CHAMBERS HONDA OF SEEKONK LOCATED AT 185 TAUNTON AVE RTE. 44, SEEKONK, MA 02771, 508 366 7880. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STARTED SLOWLY WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE MECHANIC CLEARED THE UNKNOWN WARNING LIGHTS. THE CONTACT STATED THAT THE FAILURE PERSISTED. ADDITIONALLY, THE KEY BECAME HOT AFTER IT WAS INSERTED IN THE IGNITION. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 123,800.

Mileage: 123,800

Jul 1, 2020

WE PURCHASED OUR 2007 HYUNDAI ENTOURAGE IN 2015 AND 2 MONTHS AFTER WE BOUGHT IT BOTH DOORS MOTORS STOPPED WORKING. THE DRIVER SIDE PASSENGER DOOR WILL ONLY OPEN ABOUT 10 TO 15 INCHES. WE'VE HAD TO USE THE HANDLES TO OPEN BOTH DOOR AND THE HANDLES BROKE. I CAN ONLY ASSUME THAT THEY BROKE BECAUSE THEY WERE NOT MADE TO BE USED SINCE THE DOORS ARE SUPPOSED TO BE USED WITH A REMOTE AND ARE MOTORIZED. WE'VE ALSO HAD TO REPLACE OUR HEAD LIGHTS AND BACK LIGHTS ABOUT 6 TO 8 TIMES THAT'S MORE THAN I'VE CHANGED ANY LHEAD LIGHTS ON ALL MY VEHICLES IN MY ENTIRE 44 YEARS OF OWNING CARS. THIS VEHICLE HAS HAD 6 RECALLS SINCE WE PURCHASED IT IN 2015. PLEASE JUST RECALL AND REPLACE THE WHOLE VEHICLE TO MAKE UP FOR HOW POORLY THIS VEHICLE WAS MADE AND THROWN TOGETHER. TY *TR

Oct 17, 2019

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GANLEY PARMA HYUNDAI (LOCATED AT 7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.

Mileage: 15

Apr 4, 2019 Fire

MINIVAN WAS PARKED AT NIGHT IN OUR HOME GARAGE AND SPONTANEOUSLY WENT ON FIRE. ALL RECOMMENDED FACTORY MAINTENANCE WAS ALWAYS PERFORMED. NO RECALL FOR OUR VEHICLE EXISTED. SIGNIFICANT RISK TO PROPERTY AND LOSS OF LIFE. PUSHED IT OUT OF GARAGE TO SAVE FAMILY AND HOME.

Mileage: 150,000

Oct 8, 2018

WHEN I TOOK MY CAR IN TO COMEBACK HYUNDAI TO REPAIR RECALLS 03/28/2018 THE CAR WAS PURCHASED 10/28/2008 FIRST OWNER AND I PURCHASED THE CAR 02/15/2018 I WAS TOLD TO TAKE THE CAR IN FOR RECALLS 03/20/2018 HOWEVER THE DEALER GAVE ME A COMPLETE ON RECALL ONLY TO FIND OUT THEY NEVER DID THE WORK THEY INVOICED. I CALLED HYUNDAI HEAD QUARTERS BUT WAS TOLD ONLY THE FIRST BUYER IS COVERED. ASHLEY 09/19/2019 09:59AM 714-965-3828 I WAS TOLD IT WAS 10 YEARS FROM DATE OF FIRST PURCHASE NOT THE FIRST BUYER. ON SATURDAY SEPTEMBER 15,2018 I WENT BACK TO THE DEALER SHIP BECAUSE THE LATCH THAT WAS TOLD THAT WAS FIXED WAS IN FACT NOT THEY THEN ADMITTED THERE ERROR THEN WAS TELLING ME THEY COULD NOT FIX MY CAR RIGHT THEN. I LOST TRUST IN THERE DEALERSHIP AND CALL THERE CORPORATE NUMBER 1-800-633-5151. HOW CAN I TRUST A MECHANICS WHO CLAIMS THEY FIXED SOMETHING WHEN IN FACT THEY DID NOT.

Mileage: 112,500

Sep 23, 2017

WHEN APPLYING THE BRAKES, LIGHTS DIM, RADIO GOES OUT , HEAT OR AC GOES OFF, WHILE DRIVING. HAVE COMPLAINED OUT OVER A YEAR AGO. HAVE HAD NEW ALTERNATOR PUT ON AND NEW WASHER PUMP. TIPS REPLACED, STOP SWITCH? REPLACED.

Mileage: 87,000

Apr 18, 2017

POWER DOORS WON'T OPEN OR CLOSE COMPLETELY

Mileage: 130,000

Dec 27, 2016

VAN'S ELECTRICAL SUDDENLY CUT OFF IN THE MIDDLE OF TRAFFIC LOSING POWER - THANKFULLY A PARKING LOT ENTRANCE WAS NEARBY AND WAS ABLE TO BARELY STEER IT INTO THE PARKING LOT. I HAD MY CHILDREN WITH ME. FOUND OUT IT WAS RECURRING PROBLEM WITH THE VALVE COVER GASKET LEAKING OIL ONTO THE ALTERNATOR. SIMILAR PROBLEM WITH RECALLED HYUNDAI VERACRUZ - SAME ENGINE LAYOUT - BUT NO RECALL ON THE HYUNDAI ENTOURAGE. THIS IS THE 4TH TIME THE ALTERNATOR DIED AND THE LOCAL HYUNDAI DEALERSHIP WILL DO NOTHING SINCE IT IS OUT OF WARRANTY.

Mileage: 40,000

Oct 3, 2016

FRONT WIPERS STOPPED WORKING WHILE DRIVING IN RAIN.

Mileage: 118,500

Jul 31, 2016

VALVE COVER GASKET IS LEAKING OIL ALL OVER THE ALTERNATOR. OTHER HYUNDAI'S WITH THIS ENGINE HAVE BEEN RECALLED BUT THE ENTOURAGE HAS NOT. THAT MAKES NO SENSE AT ALL SINCE BY HYUNDAI'S ONE ADMISSION IN THE OTHER RECALL THIS IS A SAFETY ISSUE. WHY IS NOTHING BEING DONE ABOUT THIS???

Jul 13, 2016

VALVE COVER GASKET IS LEAKING OIL ALL OVER THE ALTERNATOR. OTHER HYUNDAI'S WITH THIS ENGINE HAVE BEEN RECALLED BUT THE ENTOURAGE HAS NOT. THAT MAKES NO SENSE AT ALL SINCE BY HYUNDAI'S ONE ADMISSION IN THE OTHER RECALL THIS IS A SAFETY ISSUE. WHY IS NOTHING BEING DONE ABOUT THIS???

Mileage: 78,000

Jun 27, 2016

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE ROAD SIDE TO CLOSE THE DOOR. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. UPDATED 09/30/16*LJ UPDATED 06/18/18*JB

Mileage: 142,000

Sep 28, 2015

PASSENGER ELECTRIC SLIDING DOORS DO NOT LATCH PROPERLY. LATCHING THE DOOR MAKE TAKE SEVERAL ATTEMPTS. SHAFT HUMMING WHILE ON GEAR ON ACTIVE GAS PEDAL. THE NOISE DISAPPEARS WHEN THE GAS PEDAL IS NOT USED WHILE IN GEAR.

Aug 5, 2015

THE POWER SLIDING REAR DOORS BEGAN TO INTERMITTENTLY FAIL TO PROPERLY CLOSE AND LATCH DURING THE FIRST YEAR OF OWNERSHIP. AFTER NUMEROUS ATTEMPTED FIXES BY THE DEALER (ONE UNDER RECALL) THE PROBLEM HAS STILL REMAINED AND EVEN GOTTEN WORSE. NOW THESE DOORS ALMOST ALWAYS FAIL TO PROPERLY LATCHED CLOSED AND HAVE SLID OPEN ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS MOVING.

Jun 1, 2015

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. IN ADDITION, WHILE DRIVING 10 MPH A MONTH LATER, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY. ALSO, THE VEHICLE DID NOT SHIFT INTO PARK AND THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE VEHICLE TO TURN OFF. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V556000 (SUSPENSION) AND 06V356000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

Apr 1, 2015

I AM CONTACTING YOU BECAUSE I SEE THAT HYUNDAI HAS ISSUED A RECALL FOR ALTERNATOR FAILURE BECAUSE OF FAULTY VALVE COVER GASKETS. I BELIEVE THAT THIS SHOULD ALSO BE EXTENDED TO THE KIA SEDONA MINIVAN AND THE HYUNDAI ENTOURAGE THAT USE THE SAME CONFIGURATION OF ENGINE. I NOTICED ON MY 2007 HYUNDAI ENTOURAGE THAT THE FRONT VALVE COVER GASKET IS LEAKING AND THAT IT IS LEAKING ON THE ALTERNATOR. A QUICK GOOGLE SEARCH WILL PROVIDED MANY OTHER EXAMPLES OF THIS HAPPENING ON THESE VEHICLES. I BELIEVE THAT HYUNDAI IS NOT WILLING TO RESEARCH THIS BECAUSE OF THE MANY MORE MINIVANS IT HAS SOLD. THIS IS A VERY SERIOUS DEFECT AND I BELIEVE IT DOES WARRANT LOOKING INTO. *TR

Mileage: 61,000

Jan 29, 2015

DRIVER SIDE POWER SLIDING DOOR OPENED WHILE DRIVING AND WILL NOT CLOSE MANUALLY OR USING THE POWER BUTTON. *TR

Mileage: 78,000

Nov 11, 2014

MY VAN WOULDN'T START ON 2 SEPARATE OCCASIONS ON THIS DAY. HAD TO TURN THE KEY 3-4 TIMES EACH. OVER THE NEXT 2 YEARS IT HAPPENED PERIODICALLY, BECOMING MORE FREQUENT, SOMETIMES TWICE A DAY, TWICE A WEEK OR ONCE EVERY 10 DAYS OR SO. VAN CAN'T BE JUMPED BECAUSE THERE IS POWER, TRIED PUTTING IT IN NEUTRAL THEN PARK AGAIN BUT STILL WOULDN'T START. TRIED FOR 20 MINUTES THEN WALKED AWAY FOR 30-60 MINUTES & VAN STARTED IMMEDIATELY UPON TRYING. DEALERSHIP "THINKS" IT'S THE IPM. FINALLY GOT THAT REPLACED BECAUSE WE WERE TOLD THEIR TOP MECHANIC PUT THOSE NOTES IN THE COMPUTER SO THAT'S WHAT THE PROBLEM IS. IMMEDIATELY NOTIFIED SERVICE SUPERVISOR THAT MY REAR SLIDING DOOR LOCK ISN'T WORKING BEFORE I EVER LEFT THE LOT (NEVER HAD A PROBLEM WHEN I DROPPED IT OFF). 3 DAYS LATER VAN WOULDN'T START. HYUNDAI TECHNICAL SAYS TO CHECK GROUND WIRES. 2 DAYS AFTER GETTING VAN BACK IT WOULDN'T START & ANOTHER 2 DAYS LATER BOTH SLIDER DOORS & REAR HATCH LOCKS STOPPED WORKING (NEVER HAD A PROBLEM WHEN IT WAS DROPPED OFF). NOW THEY WANT TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE ALL 3 FAILED LOCK SENSORS. THEY MESSED IT UP!!!! I'M NOT PAYING FOR THE REPAIR!!! THEY CLAIM THEY'VE NEVER HAD ANYONE IN THEIR 2 STORES WITH A PROBLEM LIKE THIS. THE SERVICE SUPERVISOR IS PATRONIZING, LIES ABOUT THINGS MY HUSBAND HAS SAID, LIES ABOUT NOT GETTING MY VOICE MAIL WHEN I DIAL HIS EXTENSION DIRECTLY & PROBABLY DOESN'T TELL THE MANAGER EVERYTHING & CONTRADICTS HIMSELF. FOUND THIS WEBSITE & IT'S AMAZING TO SEE SEVERAL PEOPLE WITH THE SAME PROBLEMS I'VE BEEN HAVING. NOBODY HAS TIME FOR THIS INCONVENIENCE WHICH IS A MAJOR SAFETY HAZARD. WHO WANTS TO SIT IN THE HOT FLORIDA SUN TRYING TO START THEIR VEHICLE FOR AN HOUR? BEEN THERE DONE THAT TOO MANY TIMES. TIRED OF THIS CRAP! I WANT MY VEHICLE FIXED! THEY JUST WANT TO SELL YOU SOMETHING ELSE. *TR

Aug 5, 2014

ON MY LAST VISIT TO THE DEALERSHIP SERVICE DEPARTMENT, I WAS TOLD THE FRONT VALVE COVER GASKET WAS LEAKING AND NEEDED TO BE REPLACED. I WAS UNABLE TO HAVE THE REPAIR DONE AT THEN DUE TO TIME CONSTRAINTS. I NOW HAVE AN APPOINTMENT IN THREE DAYS (AUGUST 8, 2014) TO HAVE THE FRONT VALVE COVER REPLACED. THE COST ESTIMATE IS $653.00. NHTSA RECENTLY SENT ME A NOTICE OF A RECALL ON THE HYUNDAI VERACRUZ THAT HAS VIRTUALLY THE SAME ENGINE COMPARTMENT LAYOUT AS MY VEHICLE. THE RECALL ON THE VERACRUZ IS TO REPLACE LEAKING VALVE COVER GASKET AND THE ALTERNATOR FOR FREE BECAUSE OIL IS LEAKING ONTO THE ALTERNATOR AND CAUSING A SAFETY HAZARD. I THINK THAT HYUNDAI OF AMERICA SHOULD DO THE SAME FIX FOR MY VEHICLE FREE OF CHARGE. WHAT DO YOU RECOMMEND THAT I DO? I BELIEVE THAT ODI SHOULD VERIFY THIS COMPLAINT AND CONTACT HYUNDAI TO ISSUE THE SAME RECALL FOR MY VEHICLE. *TR

Jul 17, 2014

TURN SIGNAL INTERMITTENT/TOTAL FAILURE, SYMPTOMS ARE TYPICALLY SEEN WHEN A BULB FAILS. REPLACEMENT BULBS DO NOT CORRECT ISSUE AS THIS ISSUE IS RELATED TO A FAULTY BCM (BODY CONTROL MODULE). VEHICLE DOESN'T USE A RELAY STYLE SIGNAL INDICATOR SYSTEM. NOTE: THAT THE REAR TURN SIGNAL BLINKS FAST DURING FAILURE. MULTIPLE FORUM POST STATE THAT IT CAN APPEAR ON EITHER SIDE. *TR

Mileage: 85,000

May 22, 2014 Crash

DRIVING A 2007 HYUNDAI ENTOURAGE VAN ON THE MORNING OF DECEMBER 30, 2011 WE CAME TO A STOP FOR A RED LIGHT. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN TWO SECONDS LATER WE WERE REARED ENDED BY ANOTHER VEHICLE THAT WAS TRAVELING AT APPROXIMATELY 45-50 MPH. MY SPOUSE AND I EXPERIENCED SEVERE WHIPLASH. THE DRIVER OF THE VEHICLE THAT CRASHED INTO US CLAIMED SHE NEVER SAW OUR STOP LIGHTS. AFTER THE INCIDENT, I DISCOVERED THERE WERE TWO RECALLS FOR OUR VAN (06V356000 & 09V122000) RELATED TO INTERMITTENT BRAKE LIGHT SWITCHES. WE PURCHASED THE ENTOURAGE IN 2009, BUT NEVER WAS TOLD OR NOTIFIED OF EITHER RECALL. ALTHOUGH THE OTHER DRIVER WAS A FAULT, I BELIEVE THAT SHE MAY HAVE BEEN TELLING THE TRUTH ABOUT NOT SEEING THE BRAKE LIGHTS. THERE ARE OTHER RECALLS ON THE 2007 HYUNDAI ENTOURAGE SINCE THEN (13V113000 AND 13V556000) BUT WE RECEIVED A NOTICE OF EITHER. I PLAN TO SUBMIT A SEPARATE COMPLAINT REGARDING THE OTHER RECALLS ISSUES. WHAT WORRIES ME IS THAT WERE ARE NOT TOLD ABOUT OR RECEIVE RECALL NOTICES OR DEFECTIVE PART ISSUES. I'M GUESSING THAT NHTSA/ODI WOULD RECEIVE MORE COMPLAINTS, BUT PEOPLE ARE NOT AWARE OF THE SHADY NON-DISCLOSURE PRACTICES OF DEALERSHIPS. THERE ARE OTHER ISSUES THAT I HAVEN'T SUBMITTED, BUT WILL TALK WITH YOU ABOUT IF YOU SO DESIRE. *TR

Mileage: 85,000

May 22, 2014 Crash

DRIVING A 2007 HYUNDAI ENTOURAGE VAN ON THE MORNING OF DECEMBER 30, 2011 WE CAME TO A STOP FOR A RED LIGHT. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN TWO SECONDS LATER WE WERE REARED ENDED BY ANOTHER VEHICLE THAT WAS TRAVELING AT APPROXIMATELY 45-50 MPH. MY SPOUSE AND I EXPERIENCED SEVERE WHIPLASH. THE DRIVER OF THE VEHICLE THAT CRASHED INTO US CLAIMED SHE NEVER SAW OUR STOP LIGHTS. AFTER THE INCIDENT, I DISCOVERED THERE WERE TWO RECALLS FOR OUR VAN (06V356000 & 09V122000) RELATED TO INTERMITTENT BRAKE LIGHT SWITCHES. WE PURCHASED THE ENTOURAGE IN 2009, BUT NEVER WAS TOLD OR NOTIFIED OF EITHER RECALL. ALTHOUGH THE OTHER DRIVER WAS A FAULT, I BELIEVE THAT SHE MAY HAVE BEEN TELLING THE TRUTH ABOUT NOT SEEING THE BRAKE LIGHTS. THERE ARE OTHER RECALLS ON THE 2007 HYUNDAI ENTOURAGE SINCE THEN (13V113000 AND 13V556000) BUT WE RECEIVED A NOTICE OF EITHER. I PLAN TO SUBMIT A SEPARATE COMPLAINT REGARDING THE OTHER RECALLS ISSUES. WHAT WORRIES ME IS THAT WERE ARE NOT TOLD ABOUT OR RECEIVE RECALL NOTICES OR DEFECTIVE PART ISSUES. I'M GUESSING THAT NHTSA/ODI WOULD RECEIVE MORE COMPLAINTS, BUT PEOPLE ARE NOT AWARE OF THE SHADY NON-DISCLOSURE PRACTICES OF DEALERSHIPS. THERE ARE OTHER ISSUES THAT I HAVEN'T SUBMITTED, BUT WILL TALK WITH YOU ABOUT IF YOU SO DESIRE. *TR

Mileage: 85,000

Mar 24, 2014

BEGINNING IN AUGUST OF 2013 OUR ENTOURAGE STARTED EXPERIENCING EPISODES OF RANDOMLY NOT STARTING, WITH EPISODES OCCURRING ABOUT EVERY TWO WEEKS, SOMETIMES MORE OFTEN, SOMETIMES LESS. FOR AWHILE WE SUSPECTED IT WAS AN ISSUE WITH THE BATTERY, BUT AFTER REPLACING THE BATTERY TWICE NOW, WE KNOW IT IS NOT AN ISSUE WITH THE BATTERY. WE DO KNOW NOW THAT IT IS A CONDITION KNOWN AS AN INTERMITTENT, NO CRANK/NO START. WE DO NOT KNOW FOR SURE WHY; HOWEVER, WE SUSPECT, PER A TECHNICAL SERVICE BULLETIN PUT OUT IN AUGUST OF 2007THAT WE FOUND (#07-90-009), THAT IT IS DUE TO A FAULTY IPM MODULE. HYUNDAI REFUSES TO ACKNOWLEDGE THAT BULLETIN OR TO COVER THE REPAIRS SINCE IT IS NOT UNDER WARRANTY, AND A DIAGNOSTIC IS PROVING FUTILE (PER OUR EXPERIENCE OF HAVING A DIAGNOSTIC PERFORMED THAT TURNED UP NOTHING) SINCE THE PROBLEM RESOLVES ITSELF AFTER SITTING FOR SOME TIME, THEREFORE, BY THE TIME THE MECHANIC IS ABLE TO SEE IT IS NO LONGER EXHIBITING THE PROBLEM, SO WE ARE LEFT NOT ONLY NOT KNOWING WHEN OUR VEHICLE WILL START ON A RECURRING BASIS BUT UNSURE AS TO WHAT TO DO ABOUT THIS PROBLEM. *TR

Mar 10, 2014

SINCE THIS FIRST INCIDENT WE HAVE HAD PROBLEMS WITH OUR POWER SLIDING DOORS ON OUR VAN. THE DOORS HAVE DONE THE "DINGING" THE CRUNCHING AND GRINDING NOISE, OPENED WHEN TURNING A CORNER. OFTEN COMES UNLATCHED AND MAKES THE LIGHT COME ON AND THE ALERT. THIS HAS HAPPENED MOSTLY ON THE PASSENGER SIDE BUT WE HAVE HAD ISSUES WITH BOTH DOORS. I'M TIRED OF FIGHTING WITH IT AND HAVE RUN OUT OF WARRANTY SO NOW I HAVE TO PAY TO GET IT FIXED AND HAVEN'T HAD THE EXTRA CASH TO DO SO. MAYBE IF SOMEONE DIES FROM THIS HYUNDAI WILL TAKE NOTICE, GUESSING THAT'S WHAT IT'S GOING TO TAKE. THEY REALIZED THEY HAD A LEMON ON THEIR HANDS, WHY DO YOU THINK IT WAS ONLY MADE 3 SHORT YEARS. *TR

Mileage: 3,050

Feb 27, 2014

MY 2007 HYUNDAI ENTOURAGE SE MINIVAN SUFFERS FROM A INTERMITTENT START ISSUE. WE BOUGHT THE VAN USED IN 2012 WITH 82,000 MILES ON IT. WE HAVE HAD DOOR ISSUES, WHERE THEY DO NOT LATCH CORRECTLY AND ENGINE ISSUES, ELECTRICAL ISSUES, AND TIRES WEAR UNEVENLY. IT HAS NOT BEEN A GREAT PURCHASE. THE VAN NOT STARTING IS THE REAL ISSUE, HERE IS WHAT HAPPENS. WHEN YOU PUT THE KEY IN THE IGNITION IT EITHER STARTS THE ENGINE OR THERE IS NO IGNITION. THE LIGHTS AND FANS STILL WORK JUST NO IGNITION. THE FIX, I READ ONLINE THAT IF YOU HIT THE FUSE PANEL BELOW THE STEERING WHEEL THAT RESETS THIS ERROR. IT WORKS, IT SHOULDN'T BUT IT DOES. THE CLOSEST DEALER IS 30 MILES AND THEY HAVE QUOTED ME UP TO A 600.00 TO FIX. I FEEL THAT THIS IS SUCH A WIDESPREAD ISSUE THAT IT SHOULD BE COVERED BY HYUNDAI. IT ALSO SEEMS LIKE A SAFETY ISSUE. PLEASE CHECK INTO THIS. THANK YOU. *TR

Mileage: 100,000

Feb 17, 2014

SLIDING PASSENGER SIDE DOOR OPENED ON ITS OWN GOING AROUND A TURN, SPEED WAS ABOUT 25 MILES PER HOUR. ALARM BELL SOUNDED, I STOPPED CAR CHECKED DOOR RECLOSED AND LOCKED IT. *TR

Mileage: 87,500

Feb 17, 2014

REAR LIFT GATE WILL NOT CLOSE WHEN POWER BUTTON IS PUSHED HAS TO BE SHUT BY FORCE. HARD TO OPEN GETS STUCK WHEN DEPRESSING HANDLE. *TR

Mileage: 88,200

Feb 17, 2014

AS I OPENED REAR LIFT GATE IT OPENED HALF WAY THEN STARTED TO CLOSE I WAS ALMOST HIT IN THE HEAD WHEN IT STARTED COMING DOWN. ON 2/4/14 SAME INCIDENT HAPPENED LIFT GATE OPENS HALF WAY THEN CLOSES ON OWN. *TR

Mileage: 90,100

Jan 8, 2014

WE PURCHASED '07 HYUNDAI ENTOURAGE IN 2009. WE HAD SEVERAL MINOR PROBLEMS THAT YEAR, WHICH WE OVERLOOKED AS RESULT OF NORMAL MAINTENANCE. HOWEVER, WE NOW THINK OTHERWISE AS THE ELECTRICAL SYSTEM SEEMS TO BE FAULTY! ISSUES: REPLACED BATTERY THREE TIMES WITHIN 1 YEAR. REMOTE ENTRY STOPPED WORKING FOR SLIDING DOORS, THEY LOCK/UNLOCK BUT DO NOT OPEN/CLOSE. SLIDING DOOR ON DRIVER'S SIDE DOESN'T WORK VIA SWITCH INSIDE THE DOOR OR CEILING CONSOLE. AT TIMES OUR DOORS SLIDE OPEN WHILE DRIVING! FROM BEGINNING, A LARGE QUANTITY OF WATERY LIKE SUBSTANCE LEAKING FROM ENGINE AREA. MECHANIC TIGHTENED A GASKET DURING AN OIL CHANGE WHICH TEMPORARILY LIGHTENED THE PROBLEM...BUT IT CONTINUES TO THIS DAY. EVERY MECHANIC HAS MENTIONED THIS LEAK BUT CANNOT DETERMINE ORIGIN. ENGINE LIGHT CAME ON 2 YEARS AGO, WE WERE TOLD TO REPLACE ELECTRONIC THROTTLE CONTROL ($1500!). HOWEVER, LIGHT TURNS OFF FOR EXTENDED PERIODS OF TIME (LOOSE WIRE? POOR BATTERY? FAULTY COMPUTER?), SO WE'RE HESITANT TO ORDER THAT PART...FEEL LIKE THE COMPUTER IS FAULTY. COUPLE OF WEEK'S AGO THE AIR BAG LIGHT CAME ON AND WILL NOT TURN OFF, EVEN THOUGH WE HAVE NOT BEEN IN A COLLISION. DRIVER'S TURN SIGNAL BURNS OUT WITHIN THREE WEEKS OF REPLACEMENT, IT'S BEEN THIS WAY SINCE DAY ONE. A FEW DAYS AGO THE DRIVER'S SIDE DOOR WASN'T RESPONDING TO THE KEYLESS REMOTE...IT REMAINED LOCKED EVEN AS ALL OTHER DOORS UNLOCKED...CURIOUS TO SEE IF THIS BECOMES A RECURRING PROBLEM. ADDITIONALLY, THE LATCH ON THE DRIVER'S SIDE SLIDING DOOR BROKE OFF SEVERAL MONTHS AGO, FOLLOWED BY THE PASSENGER SLIDING DOOR LATCH ONE MONTH AGO, WITH REGULAR USE. NOT HAPPY WITH THIS VEHICLE! WE GOT A LEMON, WE BELIEVE THE ELECTRICAL SYSTEM/COMPUTER IS FAULTY, AND WE FEEL IT SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO REPAIR...THIS IS THE FIRST STEP THAT WE'RE TAKING TOWARDS A COMPLAINT. ANY FEEDBACK/ASSISTANCE WELCOMED. *TR

Dec 4, 2013

DRIVING DOWN THE ROAD AND WHEN LETTING OFF THE GAS AND VEHICLE STARTS SLOWING DOWN HEAD LIGHTS , BRAKE LIGHTS, INST. PANEL LIGHT, RADIO WOULD CUT OUT FOR A SECOND OR TWO AND COME BACK ON. STARTED OFF DOING IT 1 A WEEK , A COUPLE DAYS , NOW IT DOES IT CONSTANTLY WHEN CAR IS SLOWING DOWN. DON'T GO OFF WHILE AT IDLE. OTHER DRIVERS FLASH THEIR LITES AT ME OR BLOWS THEIR HORN' ESPECIALLY CARS THAT ARE FOLLOWING ME. *TR

Mileage: 147,000

Nov 24, 2013

IN VERY COOL WEATHER (30 DEGREES OR LOWER ) SLIDING DOORS FREEZE SHUT, CAN T OPEN FROM OUT SIDE OR INSIDE THIS HAS HAPPENED BEFORE 2/2011 SOME PART WAS REPLACE IA WAS OK UNTIL NOW. IS THIS A SAFETY ISSUE ? I FEEL THAT IT MAYBE WHAT HAPPENS IF SOMEONE HAS TO EXIT FAST ? *TR

Mileage: 81,000

Jun 3, 2013

DRIVING HOME LAST NIGHT MY ESC OFF/ON LIGHT CAME ON. I DIDN'T KNOW WHAT THIS MEANT, BUT KEPT DRIVING. UPON ARRIVAL AT HOME MY BRAKE LIGHTS WOULD NOT COME OFF. THE ONLY THING THAT WOULD MAKE THEM GO OFF IS DISCONNECTING THE BATTERY CABLE. UPON FURTHER TEST THE BRAKE LIGHTS STAY ON WHILE DRIVING AS WELL SO THE INDIVIDUAL BEHIND ME WOULD NOT BE ABLE TO TELL WHETHER OR NOT I WAS ABOUT TO STOP. I CALLED THE DEALER AND THE 800 NUMBER IN REGARDS TO A RECALL THAT I SAW ON THE NHTSA WEBSITE THAT MAY BE RELATED TO THE ISSUE AND THEY SAY MY VEHICLE IS NOT IMPACTED BY THIS RECALL AND THAT I NEED TO TAKE IT IN TO THE DEALER. THE ISSUE SEEMS AMAZINGLY SIMILAR TO THE 2009 RECALL. *TR

Mileage: 99,500

Apr 24, 2013

I HAVE BEEN EXPERIENCING SEVERAL ELECTRICAL ISSUES WITH THE VAN. THE VAN HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR MOTOR ISSUES WITH THE SLIDING SIDE DOORS. ABOUT 5 MONTHS AFTER PURCHASING THE VAN WE HAD ISSUES WITH THE SIDE DOORS POPPING OPEN WHILE DRIVING 70MPH DOWN THE EXPRESSWAY. THIS WAS AN ONGOING PROBLEM. WAS TOLD BY THE DEALERSHIP THAT THE ISSUE WAS FIXED. UPON THE LAST VISIT TO THE DEALERSHIP FOR A SLIDING SIDE DOOR THAT DOES NOT FUNCTION PROPERLY I WAS TOLD THAT THE MOTOR NEEDS TO BE REPLACED DESPITE THE SEVERAL COMPLAINTS I HAVE HAD ABOUT THE SLIDING DOORS. THE COST WAS OVER $150 TO REPLACE THE MOTOR FOR THE DOOR. CURRENT ISSUE IS THE BRAKE LIGHTS DO NOT ILLUMINATE AT ALL. I CALLED DEALERSHIP AFTER LEARNING OF RECALL ONLINE AND THEY STATED THIS WAS VIN SPECIFIC AND NO RECALL WAS ISSUE ON MY VAN AND I WOULD HAVE TO PAY THE COST. AFTER READING SEVERAL REPORTS OF THE SAME ISSUE WITH THE BRAKE LIGHTS THE ISSUE DOES NOT SEEM TO BE VIN SPECIFIC. *TR

Mileage: 95,425

Apr 10, 2013

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WITHOUT DEPRESSING THE BRAKE PEDAL BUT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE BRAKE LIGHT SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V356000 (ELECTRICAL SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR

Mileage: 65,000

Nov 1, 2012

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS ELECTRICAL FAILURES. THE CONTACT STATED THAT THE INTERIOR LIGHT, THE POWER SLIDING DOORS, AND THE POWER LOCKS ALL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT. THE VEHICLE WAS REPAIRED. THE FAILURES RECURRED. THE AIR BAG LIGHT BEGAN TO ILLUMINATE AND THE CONTACT WAS AFRAID THAT IT TOO WAS AN ELECTRICAL ISSUE AND FELT VERY UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS DUE TO BE DIAGNOSED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 114 AND THE CURRENT MILEAGE WAS 111,000. UPDATED 01/05/13*LJUPDATED 2/6/2013 *JS

Mileage: 114

Nov 1, 2012

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS ELECTRICAL FAILURES. THE CONTACT STATED THAT THE INTERIOR LIGHT, THE POWER SLIDING DOORS, AND THE POWER LOCKS ALL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT. THE VEHICLE WAS REPAIRED. THE FAILURES RECURRED. THE AIR BAG LIGHT BEGAN TO ILLUMINATE AND THE CONTACT WAS AFRAID THAT IT TOO WAS AN ELECTRICAL ISSUE AND FELT VERY UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS DUE TO BE DIAGNOSED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 114 AND THE CURRENT MILEAGE WAS 111,000. UPDATED 01/05/13*LJUPDATED 2/6/2013 *JS

Mileage: 114

Nov 1, 2012

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS ELECTRICAL FAILURES. THE CONTACT STATED THAT THE INTERIOR LIGHT, THE POWER SLIDING DOORS, AND THE POWER LOCKS ALL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT. THE VEHICLE WAS REPAIRED. THE FAILURES RECURRED. THE AIR BAG LIGHT BEGAN TO ILLUMINATE AND THE CONTACT WAS AFRAID THAT IT TOO WAS AN ELECTRICAL ISSUE AND FELT VERY UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS DUE TO BE DIAGNOSED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 114 AND THE CURRENT MILEAGE WAS 111,000. UPDATED 01/05/13*LJUPDATED 2/6/2013 *JS

Mileage: 114

Aug 30, 2012

2010 A/C NOT WORKING PROPERLY. IN 2011, AGAIN A/C NOT PROPERLY WORKING. BOTH TIMES TOOK INTO DEALERSHIP AND THEY SAID IT JUST TAKES THE SYSTEM A LITTLE LONGER TO GET COLD. THEN IN 2011, 2 MORE TIMES THE SAME PROBLEM BUT MODULE FAN CONTROL CIRCUIT AND WIRING WAS MELTED. TOOK IT TO AUTO TECH SINCE THE WARRANTY HAD EXPIRED FOR THE REPAIRS. AUTO TECH SAID THIS COULD HAVE BEEN A FIRE POSSIBILITY AND A SAFETY ISSUE. *TR UPDATED 08/11/12 *BF UPDATED 09/18/2012 *JS

Mileage: 29,889

Jun 12, 2012

WHEN DRIVING THE CAR IT UNEXPECTEDLY DOES NOT ALLOW ACCELERATION TO OCCUR. THE CAR STALLED WHILE PULLING OUT INTO TRAFFIC CAUSING A NEAR ACCIDENT. HAD TO TURN OFF THE CAR AND RESTART IT. *TR

Mileage: 70,000

Jun 8, 2012

I HAVE CALLED HYUNDAI AND ASKED ABOUT RECALLS, THEY SAY THERE ARE NONE. BUT MY BRAKE LIGHTS CONTINUE TO STAY ON AND MY CEL IS ON AND IT SHOWS A BAD COMPUTER. I FEEL THE COMPUTER SHOULD BE REPLACED BY DEALER NOT AT MY EXPENSE. *JS

Mileage: 98,000

Oct 3, 2011

MY WIFE AND I RECENTLY TOOK A 5,000 MILE ROAD TRIP. THE FIRST 4,000 MILES WE HAD NO PROBLEMS. HOWEVER, WHEN WE WERE ABOUT 900 MILES FROM HOME, WE STARTED HAVING PROBLEMS. WE GOT READY TO LEAVE THE HOTEL ONE MORNING AND THE ESC "OFF" LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. YOU COULD FLOOR THE GAS PEDAL, BUT ONLY GOT 1,000 RPM'S. THE ENGINE WOULD RUN, BUT IT HAD NO POWER. I TURNED IT OFF TO GO CHECK IT OUT, AND WHEN I CAME BACK THE ESC LIGHT WAS GONE, BUT THE CHECK ENGINE LIGHT REMAINED ON THE REST OF THE WAY HOME. THE FIRST DAY THIS HAPPENED, WE GOT TO 250 BEFORE IT WENT INTO COAST. AFTER THAT, WE COULD ONLY DRIVE ABOUT 70+ MILES BEFORE IT WOULD START COASTING AGAIN AND WE WOULD HAVE TO FIND A PLACE TO PULL OFF THE ROAD, TURN THE ENGINE OFF AND THEN RESTART IT. IT WOULD RUN ANOTHER 70+ MILES AND WOULD DO IT ALL OVER AGAIN. THE TMS LIGHT WOULD COME ON INTERMITTENTLY AS WELL. AT ONE POINT, I CALLED OUR LOCAL DEALER AND HE STATED THAT IT WOULD BE OK TO DRIVE IT HOME IN THIS CONDITION. THE MAIN PROBLEM WAS IN BIG CITIES (FINDING A PLACE TO PULL OVER WITH THE TRAFFIC) ALSO, THERE WAS A LOT OF ROAD CONSTRUCTION WITH ONE LANE TRAFFIC AND NOWHERE TO PULL OFF. YOU CAN IMAGINE THE STRESS WE WERE UNDER. THE REASON FOR THIS LETTER, IS MAINLY TO MAKE YOU AWARE OF THE PROBLEM. NEEDLESS TO SAY, IT COULD HAVE BEEN TRAGIC. BUT, WE WERE DEFINITELY LUCKY AND WERE ALWAYS ABLE TO PULL OVER OUT OF TRAFFIC GOING 75 MPH. UPDATED 10/20/11 *BF

Mileage: 54,000

May 16, 2011

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THE DRIVER INFORMED HIM THAT THE ESC AND CHECK ENGINE LIGHTS WERE ILLUMINATING ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER NOTIFIED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V356000 (ELECTRICAL SYSTEM:WIRING). THE CONTACT ALSO STATED THE VEHICLE WAS EXPERIENCING A RECURRING SLIDING DOOR FAILURE WHERE THE DOOR WOULD OPEN AFTER BEING CLOSED. IN ORDER TO KEEP THE DOOR CLOSED THE CONTACT WOULD HAD TO MANUALLY CLOSE IT. THE FAILURE AND CURRENT MILEAGES WERE 76,800.

Mileage: 76,800

May 16, 2011

ELECTRICAL PROBLEMS,WITH MY 2007 HYUNDAI ENTOURAGE, DAY ONE THE BATTERY HAD TO BE REPLACED,THEN AT 39,000 PLUS MILES, THE POWER DOOR ON THE LEFT SIDE QUIT WORKING,IT WAS BAD ABOUT RE-OPENING AFTER BEING SHUT. THEN WHEN IT WAS RETURNED ANOTHER PROBLEM WAS CREATED ,THE FIRST TIME MY WIFE LOCKED THE DOORS THE DOOR LOCK NOTIFICATION HORN WAS VERY FAINT.THEY REORDERED A NEW HORN ,NO CHANGE. THE EX-SERVICE MANAGER SAID THAT'S THE WAY IT SHOULD SOUND. MY WIFE AND I AND CHILDREN,FAMILY MEMBERS ALL SAID IT SOUNDED STRANGE. WE DIDN'T MAKE A BIG DEAL OUT OF A HORN SOUND.THEN THE BATTERY AGAIN WENT BAD, HAD TO BE REPLACED. AT 76,000 PLUS MILES BOTH POWER DOORS QUIT WORKING, I ASKED FOR A QUOTE,AND TO KEEP ALL REPLACED PARTS. THE QUOTE WAS GIVEN,THE PARTS WEREN'T GIVEN TO ME. I WAS TOLD THEY WERE TO BE SENT BACK AS A WARRENTY. TWO POWER DOOR MOTORS AND A MODULE,ALL WENT BAD AT ONE TIME. WHEN THESE DOORS QUIT WORKING,NO CHILD CAN OPEN THEM FROM THE INSIDE. THREE -FOUR DAYS LATER AFTER THIS REPAIR A LIGHT COMES ON SAYING ESC OFF AND ENGINE LIGHT COMES ON. I RESEARCHED RECALLS ON GOOGLE AND IT SAID THERE WAS A RECALL ON THE ADJUSTABLE BRAKE PETAL AND SWITCH. THE DEALERSHIP AND HYUNDAI OF USA BOTH DENY THAT IT WAS A RECALL. I AM AFRAID THIS VAN IS DANGEROUS AT THIS TIME. *TR

Mileage: 76,800

Aug 22, 2010

POWER SLIDING DOOR AND OTHER ELECTRICAL PROBLEMS ON A 2007 HYUNDAI ENTOURAGE. MULTIPLE REPLACED PARTS TO INCLUDE BATTERY (AFTER 24 MONTHS OF USE), HORNS, POWER WINDOW SWITCH, AC/FAN CLUTCH, BLOWN ENGINE OIL SEAL, TENSIONER, ECM WITH RELAY, BRAKE LIGHT SWITCH WITH BRAKE LIGHTS, ETC. NO HELP OR CONCERN FROM DEALERSHIP OTHER THAN "WE HAVE NEVER SEEN THIS ISSUE BEFORE" OR "ALL OF THESE PARTS ARE UNDER WARRANTY, WHAT MORE DO YOU WANT USE TO DO". *TR

Mileage: 6,998

Mar 2, 2010

WE PURCHASED OUR 2007 HYUNDAI ENTOURAGE NEW IN JULY '07. WITHIN 2 MONTHS WE BEGAN HAVING PROBLEMS WITH THE ELECTRIC SLIDING DOORS ON BOTH SIDES. SOMETIMES THE DOORS DO NOT CLOSE ALL THE WAY, OR CLOSE AND REOPEN. SOMETIMES THE DOORS WON'T OPEN WITH ANY METHOD, KEYFOB, BUTTONS, OR MANUAL. THE DOORS SOMETIMES MAKE A SOUND LIKE THERE IS GRIT IN THE TRACK. WE HAVE TAKEN THIS TO THE DEALERSHIP MULTIPLE TIMES AND EVEN SHOWED THEM VIDEO OF IT HAPPENING. SINCE THEY CAN'T REPRODUCE IT THERE HAS BEEN NO WORK DONE TO FIX IT. WE ALSO HAVE INTERMITTENT BATTERY DRAIN. THE BATTERY HAS BEEN DEAD 5 TIMES FOR NO APPARENT REASON. THE PASSENGER SIDE MIRROR WILL OFTEN NOT ADJUST UNLESS IT IS MOVED TO THE BOTTOM OUTSIDE CORNER FIRST AND THEN IT CAN BE ADJUSTED. THE MEMORY FOR THE SEATS/MIRRORS ARE OFTEN LOST. TO ME THESE ALL INDICATE A PROBLEM WITH THE ELECTRONICS IN THIS VEHICLE. DEALERSHIP HAS NOT BEEN ABLE TO FIND ANYTHING TO FIX. WE ALSO HAVE EXPERIENCED A SHIMMY AT HIGHWAY SPEEDS. REPLACED THE TIRES AND HAD THEM ROAD BALANCED TO REMOVE THE WORST OF THE SHIMMY. INDEPENDENT GARAGE DID THIS AND SAID THE TIRES AND THE RIMS ARE FINE. IT'S BEEN CLOSE TO 3 YEARS AND WE ARE STILL EXPERIENCING ALL OF THESE ISSUES. *TR

Jan 12, 2009

BATTERY JUST DIES I.E. BECOMES FULLY DRAINED & DEAD. HAS HAPPENED THREE TIMES SO FAR. *TR

Mileage: 11,000

Oct 22, 2008

MY 2007 ENTOURAGE LIMITED HAS SEVERAL QUALITY DEFICIENCY ISSUES AND RECURRING MAINTENANCE ISSUES. THE REAR SLIDING DOORS (BOTH) HAVE BEEN WORKED ON SEVERAL TIMES, YET THEY CONTINUE TO MALFUNCTION, I.E COME UNDONE/RE-OPEN, NOT FULLY LATCH, AND CONSISTENTLY BEEP AS A NOTICE OF FAILURE. THIS IS WHERE MY BABIES SIT, BOTH OF THEM. THE DVD SCREEN HAS BEEN REPLACED BECAUSE IT QUIT FUNCTIONING PROPERLY. THE VAN SHIMMIES OR RATTLES AT SPEED AROUND 70 MPH. IT CAUSES THE CENTER CONSOLE TO SHAKE VIGOROUSLY. THE WHEELS WERE BALANCED ON A SPECIAL WHEEL BALANCER BUT THIS ONLY REDUCED THE PROBLEM. THE TIRE PRESSURE MONITORING SYSTEM HAS HAD MALFUNCTIONS MULTIPLE TIMES. THERE IS A WHINE FROM THE STEERING COLUMN WHEN THE WHEEL IS TURNED, THE ALTERNATOR IS CREATING A WHINE OVER THE STEREO SYSTEM INTERMITTENTLY(REALLY ANNOYING), THE SIDE MIRRORS HAVE BOTH HAD PROBLEMS WITH THE REVERSE/ANGLE FUNCTION WHERE THE MIRRORS' MOTOR FAILS TO RETURN THE MIRROR TO ITS USER PRESET SETTING WHEN TRANSMISSION IS PLACED OUT OF REVERSE(DRIVERS SIDE) OR FAILS TO TILT THE SPECIFIED DEGREE IN REVERSE(PASSENGER SIDE). THE ROOF LEAKED WHEN THE VAN WAS COMPLETELY SHUT AND HAD TO BE RESEALED BY A SPECIALIST TO CORRECT AN EXISTING DEFICIENCY, THE SEAL AROUND THE GLASS FOR THE SUNROOF IS DEGRADING AND CRACKING. THE SLIDING REAR DOOR ON THE DRIVERS SIDE HAS A CRIMPED WINDOW CHANNEL SEAL. THIS SHOP ALSO STATED THAT THEY "HAD NOT SEEN ONE OF THESE [ENTOURAGE] VANS WITH SO MANY PROBLEMS". THE DOOR HANDLES AND REAR HIGH MOUNT STOP LIGHT HAD TO BE REPLACED DUE TO THE PACKING/SHIPPING POLY WRAP RUINING THE CHROME AND PLASTIC LENS. THE GASKET FOR THE HIGH MOUNT STOP LIGHT HAD TO BE REPLACED LATER DUE TO WORKMANSHIP OR MATERIAL QUALITY. THE WINDSHIELD CRACKED/FAILED (1/2" CHUNK OF THE WINDSHIELD) WHEN MY WIFE ADJUSTED THE REAR VIEW MIRROR. THE IDLER PULLEY HAS BEEN REPLACED BECAUSE THE BEARING FAILED. STRIPPING AROUND THE SLIDING DOORS ARE FADING ALREADY AND YELLOWING. MORE NOT ENOUGH SPACE. *TR

Mileage: 20,000

Aug 14, 2008

BRAND NEW 2007 KIA SEDONA EX. VARIOUS ELECTRICAL COMPONENTS WOULD FAIL TO WORK SPORADICALLY. THE ISSUE STARTED ALMOST IMMEDIATELY AFTER HAVING BOUGHT THE CAR. AFTER NOT DRIVING CAR FOR THREE DAYS, CAR WOULD NOT START. WOULD JUMP THE CAR AND IT WOULD HOLD THE CHARGE FOR TWO DAYS, THEN DIE. THEN IT WOULD HOLD THE CHARGE FOR ONE DAY AND DIE. TOOK THE CAR INTO HYUNDAI ON 7/14 BUT THEY COULD NOT FIND ANY PROBLEM. ALSO COMPLAINED ABOUT THE ELECTRICAL PANEL IN THE ROOF HAVING A LEAK. HYUNDAI ORDERED A PART BUT IT'S BEEN OVER THREE WEEKS AND IT HASN'T ARRIVED. *TR

Mileage: 15

Mar 13, 2008 Crash

WE BOUGHT A NEW HYUNDAI ENTOURAGE IN 07 THE FRONT TIRE WILL NOT HOLD AIR. THE KEY LESS REMOTE ENTRY HAS BEEN REPLACED AND IS STILL NOT WORKING. THE VAN WAS IN A ACCIDENT INVOLVING A POLE. THE VAN WAS GOING ABOUT 35 SLIDE ON ICE AND SMASHED THE HOLE FRONT END OF THE VAN. THE AIRBAGS DIDN'T DEPLOY BUT THE LIGHT FOR THE AIRBAGS IS ON. POSSIBLY INDICATING THEY DID DEPLOY BUT DIDN'T. WE THINK THIS COULD BE ALL ELECTRICAL. SOMEONE FOR HYUNDAI MOTOR AMERICA WILL BE OUT TO LOOK AT THE VAN IN 45 DAYS. WE WOULD LIKE THE VAN TOTALED. DUE TO NOT FEELING SAFE WITH THE AIRBAGS. *TR

Oct 16, 2007

2007 ENTOURAGE SE, PURCHASED IN JULY 07. 1. DOORS WOULD FAIL TO REMAIN CLOSED WHEN OPERATED ELECTRICALLY. TECH STATED THAT THE DOORS WERE OUT OF ALIGNMENT. KEPT CAR OVER NIGHT IN SEPTEMBER AND STATED IT WAS FIXED. THIS IS OCTOBER AND IT'S BEGINNING AGAIN! 2. IGNITION FAILURE. WHEN KEY IS TURNED NOTHING HAPPENS! REPEAT PROCESS SEVERAL TIMES AND MAYBE IT STARTS. KEPT CAR FOR 3 DAYS. TECH STATED THAT FIRST THE MODULE WAS INSTALLED BACKWARDS, THEN THERE WAS A RECALL ON ONE OF THE PARTS. AGAIN THE SYSTEM IS FAILING! *TR

Mileage: 4,000

Jan 23, 2007

WE HAVE AN 07 ENTOURAGE LIMITED WITH A NUMBER OF ELECTRICAL PROBLEMS ,LEFT SIDE SLIDING DOOR WOULDN'T OPEN WITH THE REMOTE, DEALER REPAIRED WITH A NEW DOOR SENSOR,NOW THE DEALER IS KEEPING IT OVER NIGHT BECAUSE OF A PROBLEM WITH THE SAME DOOR WHEN CLOSING AND THEN REOPENING AS SOON AS IT LATCHES,PUT A NEW LATCH ON AND STILL HAVING PROBLEMS SO THEY ARE KEEPING IT OVER NIGHT,RADIO AND SEAT LOOSES MEMORY BUT IT'S SPORADIC SO NO WAY FOR THE DEALERSHIP TO FIND THE PROBLEM,REAR HATCH CLOSED THEN REOPENED BUT HASN'T RECENTLY .THE TRANS. HAS A SHUTTER WHEN SHIFTING AT TIMES BUT HAVE NOT REPORTED AT THIS TIME DUE TO BEING SPORADIC. THE DEALERSHIP HAS BEEN GREAT .BUT THIS LIMITED ENTOURAGE HAS SOME ELECTRICAL PROBLEMS THAT COULD BECOME SERIOUS. MSRP WAS $33,620.00 WHEN WE BOUGHT IT IN JULY 06 NOW SELLING FOR ABOUT $29000.00 THE FIRST PROBLEMS STARTED SURFACING ABOUT A MONTH AFTER BUYING IT NOW JAN. 07 STILL HAVING PROBLEMS. *JB

Mileage: 614