2007 HYUNDAI ENTOURAGE Structure Problems

41 complaints about Structure

41
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (41)

Mar 17, 2021

ARE DOORS FLY OPEN DRIVING DOWN FREEWAY. DOORS DON'T CLOSE OR LATCH HALF THE TIME AND ARE BATTERY AND ALTERNATOR LIGHT CONSTANTLY COMES ON AND BATTERY AND ALTERNATOR IS GOOD HAD THEM TESTED. U ASK FOR A DATE AND ONLY LET US PUT ONE DATE IN THIS HAPPENS SO OFTEN WE'RE SCARED TO EVEN OPEN DRIVERS SIDE SLIDING DOOR. AND SOMETHING WRONG WITH THE BRAKES

Mileage: 160,000

Jul 10, 2020

DRIVING APPROXIMATELY 56-57 MPH DOWN A STATE ROUTE RD WHEN THE HOOD CAME UNLATCHED AND FLEW UP AND SHATTERED THE WINDSHIELD AND BREAKING THE HOODS HYDRAULIC LIFT ARM. I FOUND OUT THE HOOD LATCH WAS RECALLED BY HYUNDAI PRIOR TO THIS HAPPENING AND WE DIDN'T KNOW. HYUNDAI WAS CONTACTED AND THEY ARE REFUSING TO ASSIST WITH GETTING THE VEHICLE TO THE DEALERSHIP AND TELLING US THAT THEY ARE ONLY RESPONSIBLE FOR THE HOOD LATCH AND NOT THE OTHER DAMAGE THAT WAS CAUSED BY THE HOOD LATCH FAILING WHILE DRIVING.

Mileage: 190,000

Jul 18, 2019

BOTH OF THE REAR DOOR HANDLES SNAPPED OFF FOR NO REASON. WE WERE STATIONARY AND I WENT TO OPEN IT, NO EXCESS FORCE OR PULLING. TRIED TO OPEN AND BOTH BROKE OFF IN MY HAND. THE BACK WINDSHIELD WIPER HOOK ALSO SNAPPED AND THREW MY WINDSHIELD WIPER OFF. I WAS STATIONARY, I HAD TAKEN OFF THE OLD ONE PUT A NEW ONE ON AND IT BROKE AND LOST MY WINDSHIELD WIPER WHILE ON THE HIGHWAY! CHEAPLY MADE HANDLES AND WINDSHIELD WIPERS!

Mileage: 100,000

Dec 14, 2018

THE PASSENGER REAR (SLIDER) DOOR FAILS TO LATCH CLOSED, EITHER IN POWER-ASSIST OR NON-POWER-ASSIST MODE. AS A RESULT, THE DOOR MAY OPEN SPONTANEOUSLY WHILE PARKED OR WHILE DRIVING. THE MOTORIZED DOOR'S CONTROL PROTOCOLS CAUSE THE DOOR TO OPEN FULLY AFTER THE FAILURE TO LATCH IS DETECTED. IF THE LATCH ELECTRONIC ACTUATOR FAILS, THERE IS NO ACCESS TO MANUALLY CLOSE THE LATCH WHILE THE DOOR IS IN CLOSED POSITION.

Mileage: 155,000

Nov 28, 2018

WHEN THE SLIDING DOOR IS CLOSED IT POPS OPEN AGAIN ABOUT 2 SECONDS AFTER CLOSING. THIS HAPPENS WHEN THE DOOR IS CLOSED EITHER MANUALLY OR ELECTRICALLY. VEHICLE IS STATIONARY WHEN THIS HAPPENS.

Mileage: 92,122

Mar 9, 2018

PASSENGER SLIDING DOOR OPENS ON ITS OWN. AFTER PARKING VEHICLE ON THE STREET OR IN MY GARAGE I WILL WATCH THE DOOR SHUT AND LATCH, AND LATER IT WILL BE OPEN. I HAVE CONFIRMED THAT IT CLOSED AND LATCHED AT NIGHT, AND IN THE MORNING IT WILL BE OPEN. IT HAS NEVER OPENED WHILE IN MOTION, BUT THIS IS A DEFINITE POSSIBILITY.

Mileage: 71,000

Apr 18, 2017

POWER DOORS WON'T OPEN OR CLOSE COMPLETELY

Mileage: 130,000

Mar 15, 2017

2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARM AND FRAME CORROSION ISSUES. *SMD THE CONSUMER STATED THE RUST ISSUE HAS BEEN GOING ON SINCE THE VEHICLE WAS THREE YEARS OLD. *JB

Feb 1, 2017 Crash

I WAS DRIVING THE SPEED LIMIT WHEN ALL OF SUDDEN MY HOOD FLEW UP, SMASHED MY WINDSHIELD, THANK GOD I WAS ABLE TO PULL OVER AND NO ONE WAS HURT BUT, MY HOOD WAS CRUNCHED AND MY WINDSHIELD SHATTERED, SET UP AN APPT. WITH HYUNDAI DEALERSHIP AS THEY TOLD ME THE LATCH FOR HOOD HAD BEEN RECALLED. ON MY WAY HOME STOPPED FOR GAS, PULLED IN BEHIND A MAN WITH HIS YOUNG CHILD IN A CAR SEAT WHEN THE VAN JUST STARTED TO ACCELERATE, I COULDN'T STOP, EVEN HOLDING BOTH FEET ON THE BRAKE PEDDLE, MY HUSBAND REACHED OVER AND TURNED THE VAN OFF. WE SLAMMED INTO THE BACK OF THE CAR WITH THE BABY IN IT, AGAIN, THANK GOD NO ONE WAS HURT BUT HAD THESE BEEN DIFFERENT CIRCUMSTANCES WHO KNOWS WHAT WOULD HAVE HAPPENED. HAVE NO IDEA WHAT CAUSED THE VAN TO ACCELERATE, AND AM REALLY AFRAID OF DRIVING NOW. *TR

Mileage: 161,000

Nov 20, 2016

AS I RAMPED ON TO A BUSY INTERSTATE, THE FRONT HOOD LATCH GAVE WAY. THE HOOD FLIPPED UP SMASHING MY WINDSHIELD AND BLOCKING ALL FRONT VISION. I WAS ABLE TO GET OVER TO THE SHOULDER WITHOUT GETTING HIT BY ANOTHER VEHICLE. I WAS GOING ABOUT 60 MPH WHEN THE HOOD LATCH GAVE WAY. ABOUT TWO WEEKS AGO, SAME THING: THE FRONT HOOD LATCH GAVE WAY, BUT THAT TIME I WAS GOING ONLY ABOUT 25 MPH AS I SLOWED DOWN ON A SECONDARY ROAD TO TURN IN TO THE SUBDIVISION WHERE I LIVE. NO HARM DONE TO THE WINDSHIELD THE FIRST TIME. FIRST TIME I ASSUMED I HAD NOT PROPERLY SHUT DOWN THE HOOD. SECOND TIME, THE HOOD LATCH AND SAFETY FAILED.

Mileage: 81,000

Jun 27, 2016

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE ROAD SIDE TO CLOSE THE DOOR. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. UPDATED 09/30/16*LJ UPDATED 06/18/18*JB

Mileage: 142,000

May 17, 2016

THE SLIDING DOOR ON THE PASSENGER SIDE DON'T STAY CLOSED..WHEN I'M DRIVING THE DOOR SLIDES OPEN. SPECIALLY WHEN I MAKE LEFT TURNS. IT IS VERY DANGEROUS..SPECIALLY WHEN I CARRY 2 SMALL KIDS..MECHANICS CANNOT FIND WHATS WRONG WITH THE SLIDING DOOR..PLEASE HELP..

Mileage: 1,003,899

Aug 13, 2015

REAR DOOR LATCHES ARE DEFECTIVE. THEY WERE DUE TO BE REPLACED UNDER A RECALL. AFTER THE DEALER COULD NOT GET THE PARTS FOR A YEAR THEY FINALLY REPLACED THEM WITH THE SAME PART ON ONE SIDE AND ONLY INSPECTED THE OTHER SIDE. THE RECALL WAS TO REPLACE BOTH WITH A NEW STYLE LATCH. LATCH STILL FAILS AND HYUANDAI CLAIMS THE RECALL IS COMPLETE. THE DEALER HAS TOLD HYUNDAI THAT THEY ONLY INSPECTED THE LATCH WHICH IS NOT THE SCOPE OF THE WORK TO BE PERFORMED. I HAVE TRIED TO RESOLVE THIS WITH HYUNDAI AND THEY JUST CIRCLE ME BACK TO THE DEALER.

Mileage: 107,000

Jan 29, 2015

DRIVER SIDE POWER SLIDING DOOR OPENED WHILE DRIVING AND WILL NOT CLOSE MANUALLY OR USING THE POWER BUTTON. *TR

Mileage: 78,000

Jan 5, 2015 Crash

COMING INTO MY DRIVEWAY, WHICH I HAD DONE THOUSANDS OF TIMES BEFORE, PUSHED THE OPEN BUTTON ON THE VAN'S MIRROR, MY FOOT ON THE BRAKE WAITING FOR THE GARAGE DOOR TO OPEN, MY DAUGHTER TO GET OUT. HOWEVER, BEFORE SHE COULD REMOVE HER SEAT BELT, THE VAN LUNGED FORWARD WITH SUCH SPEED, WE WERE BOTH SCREAMING IN SHOCK. IT SMASHED THRU THE GARAGE DOOR LUNGED WITH SUCH FORCE TEARING DOWN THE CLOSET IN THE BACK OF THE GARAGE, RUNNING OVER LAWN MOWER AND POWER TOOLS, AND SMASHING EVERYTHING IN ITS PATH. MY DAUGHTER, WHO IS A PROFESSIONAL DRIVER, SLAMMED IT INTO PARK, AND I TURNED OFF THE KEY, STILL IN SHOCK. MY FOOT FELT LIKE IT WENT THRU THE FLOOR I WAS ON IT WITH SUCH FORCE. MY HUSBAND HEARD THE CRASH (HE IS NEARLY DEAF)SO HE RUSHED TO PULL ME OUT AS I WAS STUNNED, MY DAUGHTER GOT OUT, CALLED 911 AS SHE SMELLED GAS. THE FIRE DEPT CAME AND TURNED OFF THE GAS, DID A METER READING AND THERE WAS NO NATURAL GAS LEAKS. IN ALL MY 60+ YRS OF DRIVING ALL TYPES OF VEHICLES, ALL OVER THE WORLD, MY HUSBAND IS RETIRED MILITARY, I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. WE WERE PLANNING ON PACKING THE VAN TO LEAVE ON A TRIP, IF I WOULD HAVE BEEN ON A HWY OR SCHOOL ZONE OR AT A BUSY SECTION OF TOWN, I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED, PERHAPS WE WOULD HAVE BEEN KILLED OR WORSE, OTHERS WOULD HAVE BEEN INJURED OR KILLED. I'VE DRIVEN WITH THE SAME INSURANCE CO. FOR 59 YRS AND HAVE A SUPER GOOD DRIVING RECORD, TO THIS DAY, I CAN NOT GET INTO A CAR OR VAN AND DRIVE...THIS HAS REALLY MADE ME REALIZE, THAT CARS/VANS ARE UNSAFE TODAY. WHEN MY HUSBAND TALKED TO OUR MECHANIC'S, THEY TOLD HIM, IT HAPPENS OFTEN, THAT A GARAGE DOOR OPENER CAN SET OFF THE ELECTRONICS IN A VAN OR CAR AND IT WILL LUNGE FORWARD OUT OF CONTROL. OMG SOMETHING NEEDS TO BE DONE TO MAKE THEM SAFER NOT MORE GADGETS. *TR

Mileage: 44,605

Dec 29, 2014

DRIVER SIDE SLIDING DOOR OPENED SPONTANEOUSLY AND WOULD NOT STAY CLOSED. IT DIDN'T MATTER WHICH BUTTON I TRIED (DRIVER CONTROL, DOOR JAM, OR KEY FOB), DOOR WOULD NOT STAY CLOSED. I POWERED IT CLOSED TO DRIVE TO DEALER - STOPPING SEVERAL MORE TIMES TO RE-POWER IT CLOSED ON THE WAY. PART HAD TO BE ORDERED, SO I REPEATED THE ABOVE TO RETURN HOME. I WAS CONCERNED ABOUT THE SAFETY LIGHTING ON THE DOORS DRAINING THE BATTERY WHILE UNLATCHED DOOR SAT IN GARAGE. BY THE TIME THE PART ARRIVED (AFTER CHRISTMAS), CAR BATTERY WAS AT '0' CHARGE (BATTERY IS ONLY SIX MONTHS OLD). I HAD TO CONTACT AAA TO GET THE CAR STARTED TO DRIVE IT TO THE DEALER. MY CONCERN IS THAT THERE IS NO MANUAL OVERRIDE FOR THE AUTOMATIC DOORS, AND NO OFF SWITCH FOR THE AUTOMATIC DOOR LIGHTING THAT DRAINED MY BATTERY. I COULD HAVE BEEN ON A FREEWAY, I COULD HAVE HAD PASSENGERS OR GOODS IN MY BACK SEAT - SERIOUS SAFETY ISSUES! OF COURSE I NEED TO HAVE THE PROBLEM REPAIRED, BUT FOR SAFETY'S SAKE, I SHOULD HAVE HAD THE OPTION TO SWITCH OFF THE AUTOMATIC DOOR AND MANUALLY CLOSE IT. IF I HAD NOT BEEN IN MY NEIGHBORHOOD, THIS COULD HAVE BEEN MUCH MORE SERIOUS. THE NEXT SAFETY ISSUE IS THE FACT THAT THE BROKEN DOOR DRAINED MY BATTERY TO ZERO! AGAIN, WHAT IF I HAD NOT BEEN HOME? MY 2007 HYUNDAI ENTOURAGE HAS ONLY 53500 MILES ON IT, I HAVE NO SMALL CHILDREN WHO ABUSE THE DOORS, AND I RESPONSIBLY MAINTAIN MY VEHICLE. THE DOORS HAVE ALREADY BEEN SERVICED ON TWO PREVIOUS OCCASIONS. PLEASE CREATE A MANUAL OVERRIDE FOR THE AUTOMATIC SLIDING DOORS. *TR

Mileage: 53,515

Jul 22, 2014

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SUB-FRAME WAS RUSTED. IN ADDITION, THE RACK AND PINION SHIFTED WHICH CAUSED THE POWER STEERING TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 132,000.

Mileage: 132,000

Mar 10, 2014

SINCE THIS FIRST INCIDENT WE HAVE HAD PROBLEMS WITH OUR POWER SLIDING DOORS ON OUR VAN. THE DOORS HAVE DONE THE "DINGING" THE CRUNCHING AND GRINDING NOISE, OPENED WHEN TURNING A CORNER. OFTEN COMES UNLATCHED AND MAKES THE LIGHT COME ON AND THE ALERT. THIS HAS HAPPENED MOSTLY ON THE PASSENGER SIDE BUT WE HAVE HAD ISSUES WITH BOTH DOORS. I'M TIRED OF FIGHTING WITH IT AND HAVE RUN OUT OF WARRANTY SO NOW I HAVE TO PAY TO GET IT FIXED AND HAVEN'T HAD THE EXTRA CASH TO DO SO. MAYBE IF SOMEONE DIES FROM THIS HYUNDAI WILL TAKE NOTICE, GUESSING THAT'S WHAT IT'S GOING TO TAKE. THEY REALIZED THEY HAD A LEMON ON THEIR HANDS, WHY DO YOU THINK IT WAS ONLY MADE 3 SHORT YEARS. *TR

Mileage: 3,050

Feb 17, 2014

SLIDING PASSENGER SIDE DOOR OPENED ON ITS OWN GOING AROUND A TURN, SPEED WAS ABOUT 25 MILES PER HOUR. ALARM BELL SOUNDED, I STOPPED CAR CHECKED DOOR RECLOSED AND LOCKED IT. *TR

Mileage: 87,500

Feb 17, 2014

REAR LIFT GATE WILL NOT CLOSE WHEN POWER BUTTON IS PUSHED HAS TO BE SHUT BY FORCE. HARD TO OPEN GETS STUCK WHEN DEPRESSING HANDLE. *TR

Mileage: 88,200

Feb 17, 2014

AS I OPENED REAR LIFT GATE IT OPENED HALF WAY THEN STARTED TO CLOSE I WAS ALMOST HIT IN THE HEAD WHEN IT STARTED COMING DOWN. ON 2/4/14 SAME INCIDENT HAPPENED LIFT GATE OPENS HALF WAY THEN CLOSES ON OWN. *TR

Mileage: 90,100

Jan 8, 2014

WE PURCHASED '07 HYUNDAI ENTOURAGE IN 2009. WE HAD SEVERAL MINOR PROBLEMS THAT YEAR, WHICH WE OVERLOOKED AS RESULT OF NORMAL MAINTENANCE. HOWEVER, WE NOW THINK OTHERWISE AS THE ELECTRICAL SYSTEM SEEMS TO BE FAULTY! ISSUES: REPLACED BATTERY THREE TIMES WITHIN 1 YEAR. REMOTE ENTRY STOPPED WORKING FOR SLIDING DOORS, THEY LOCK/UNLOCK BUT DO NOT OPEN/CLOSE. SLIDING DOOR ON DRIVER'S SIDE DOESN'T WORK VIA SWITCH INSIDE THE DOOR OR CEILING CONSOLE. AT TIMES OUR DOORS SLIDE OPEN WHILE DRIVING! FROM BEGINNING, A LARGE QUANTITY OF WATERY LIKE SUBSTANCE LEAKING FROM ENGINE AREA. MECHANIC TIGHTENED A GASKET DURING AN OIL CHANGE WHICH TEMPORARILY LIGHTENED THE PROBLEM...BUT IT CONTINUES TO THIS DAY. EVERY MECHANIC HAS MENTIONED THIS LEAK BUT CANNOT DETERMINE ORIGIN. ENGINE LIGHT CAME ON 2 YEARS AGO, WE WERE TOLD TO REPLACE ELECTRONIC THROTTLE CONTROL ($1500!). HOWEVER, LIGHT TURNS OFF FOR EXTENDED PERIODS OF TIME (LOOSE WIRE? POOR BATTERY? FAULTY COMPUTER?), SO WE'RE HESITANT TO ORDER THAT PART...FEEL LIKE THE COMPUTER IS FAULTY. COUPLE OF WEEK'S AGO THE AIR BAG LIGHT CAME ON AND WILL NOT TURN OFF, EVEN THOUGH WE HAVE NOT BEEN IN A COLLISION. DRIVER'S TURN SIGNAL BURNS OUT WITHIN THREE WEEKS OF REPLACEMENT, IT'S BEEN THIS WAY SINCE DAY ONE. A FEW DAYS AGO THE DRIVER'S SIDE DOOR WASN'T RESPONDING TO THE KEYLESS REMOTE...IT REMAINED LOCKED EVEN AS ALL OTHER DOORS UNLOCKED...CURIOUS TO SEE IF THIS BECOMES A RECURRING PROBLEM. ADDITIONALLY, THE LATCH ON THE DRIVER'S SIDE SLIDING DOOR BROKE OFF SEVERAL MONTHS AGO, FOLLOWED BY THE PASSENGER SLIDING DOOR LATCH ONE MONTH AGO, WITH REGULAR USE. NOT HAPPY WITH THIS VEHICLE! WE GOT A LEMON, WE BELIEVE THE ELECTRICAL SYSTEM/COMPUTER IS FAULTY, AND WE FEEL IT SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO REPAIR...THIS IS THE FIRST STEP THAT WE'RE TAKING TOWARDS A COMPLAINT. ANY FEEDBACK/ASSISTANCE WELCOMED. *TR

Nov 24, 2013

IN VERY COOL WEATHER (30 DEGREES OR LOWER ) SLIDING DOORS FREEZE SHUT, CAN T OPEN FROM OUT SIDE OR INSIDE THIS HAS HAPPENED BEFORE 2/2011 SOME PART WAS REPLACE IA WAS OK UNTIL NOW. IS THIS A SAFETY ISSUE ? I FEEL THAT IT MAYBE WHAT HAPPENS IF SOMEONE HAS TO EXIT FAST ? *TR

Mileage: 81,000

Oct 11, 2012

I WAS DRIVING IN THE LEFT LANE OF A LOCAL HIGHWAY WITH NO MEDIAN, AT APPROXIMATELY 40-43 MPH. IT WAS ABOUT 7:30 IN THE EVENING ON A FRIDAY AND TRAFFIC WAS HEAVY. THE HOOD OF MY ENTOURAGE SUDDENLY POPPED OPEN HITTING MY WINDSHIELD AND OBSCURING MY VIEW. LUCKILY I WAS ABLE TO STEER THE CAR OVER TO THE RIGHT LANE AND THEN ONTO THE SHOULDER, WHICH IS ALSO MINIMAL IN THAT LOCATION DUE TO A DITCH. I AM VERY GRATEFUL THAT MY DAUGHTER AND I ARE SAFE, THAT I DIDN'T HIT ANYONE AND NO ONE HIT US AND THAT I DIDN'T HIT ANY OTHER STATIONARY OBJECTS OR END UP IN THE DITCH DUE TO MY INABILITY TO SEE WHERE I WAS GOING. THERE IS NO REASON WHY THE HOOD SHOULD OPEN BY ITSELF. NO ONE HAD OPENED IT FOR MONTHS. I HAD BEEN DRIVING UP AND DOWN THAT STRETCH OF ROAD, SOMETIMES MULTIPLE TIMES DAILY WITHOUT INCIDENT. THERE WAS NO TRAUMA TO MY CAR. NO ACCIDENTS, NOTHING HIT THE CAR PRIOR TO THIS OCCURRING. IT JUST SUDDENLY FLEW OPEN. IT WAS BENT OUT OF SHAPE, DIFFICULT TO CLOSE, DETACHED FROM THE SIDE SUPPORT ARMS THAT HOLD IT OPEN WHEN SERVICING THE ENGINE. A WRECKER DRIVER PULLED OVER AND OFFERED ASSISTANCE, WE WERE ABLE TO CLOSE IT TOGETHER AND HE HAD TO USE A LARGE WRENCH (I THINK I AM NO MECHANIC) TO ADJUST THE LATCH IN ORDER TO EVEN CLOSE THE HOOD, LET ALONE SECURE IT. *TR

Mileage: 58,660

Jul 28, 2012

POWER SLIDING DOORS DO NOT STAY CLOSED, EVEN IF CAR HAS BEGUN MOVING. SOMETIMES REOPEN AND CLOSE RATHER THAN LATCHING SHUT, AND HAVE TO BE CLOSED MANUALLY. ONE SIDE HAS STOPPED OPERATING ALL TOGETHER AND MUST BE USED MANUALLY. DOOR BEING USED MANUALLY IS TO HEAVY FOR CHILDREN TO OPERATE SAFELY AND MAKES A GRINDING NOISE. ISSUE STARTED SHORTLY AFTER BUMPER TO BUMPER WARRANTY EXPIRED AND HAS BEEN PERSISTENT OVER THE PAST 6 MONTHS TO A YEAR. IS A SAFETY CONCERN FOR DOORS OPENING AND RE-CLOSING ON CHILDREN EXITING OR ENTERING THE VEHICLE OR DOOR OPENING ON A CHILD WHILE THE VEHICLE IS IN MOTION. **DATE AND MILEAGE ARE APPROXIMATE. *TR

Mileage: 60,000

Jan 14, 2012

AUTOMATIC VAN DOORS FAIL TO CLOSE AND REBOUND OPEN. THE VAN HAS BEEN IN MULTIPLE TIMES (OVER 10) THE DOOR ASSEMBLY HAS BEEN REPLACED AT LEAST 5 TIMES AND ALL RECALLS HAVE BEEN FIXED. THIS VAN IS NOT SAFE. THEY ALL NEED TO BE RECALLED TO AVOID SERIOUS INJURY. HYUNDAI IS NOT MAKING THIS VAN ANY LONGER AND HAS GIVEN CONSUMERS LITTLE HOPE TO FIXING THE DOORS ONCE AND FOR ALL. I SAT IN THE PARKING LOT SINGLE DIGIT TEMPS, SNOW AND WIND CHILLS WITH MY YOUNG DAUGHTER WHILE I TRIED AND TRIED TO CLOSE THE DOOR. THEY WILL NOT EVEN CLOSE ON THE MANUAL SETTING AT TIMES. THIS VAN IS DANGEROUS! *TR

Mileage: 500

Jan 9, 2012

POWER SLIDING DOORS SOMETIMES OPEN BY THEMSELVES WHILE VEHICLE IS DRIVING. *TR

Mileage: 28,000

Jun 23, 2011

WHILE TRAVELING ON A TWO LANE HIGHWAY, AT ABOUT 45 MPH, THE HOOD OF OUR VAN FLEW UP WITHOUT WARNING AND COMPLETELY COVERED THE WINDSHIELD. I SIGNALED AND SLOWLY MOVED RIGHT AND EVENTUALLY TO THE GRASS VERGE OF THE ROAD. THE HOOD WAS DENTED AND FLAT AGAINST THE WINDSHIELD. I GOT ON TOP OF THE ENGINE TO PULL THE HOOD BACK DOWN BUT IT WOULD NOT GO PAST THE STOPS ON THE HINGES. I THEN LOOSENED THE HINGE BOLTS TO THE HOOD AND WAS ABLE TO CLOSE THE HOOD AND STRAP IT DOWN. *TR

Mileage: 60,000

May 9, 2011

BOTH OF OUR HYUNDAI ENTOURAGE SLIDING DOORS FAILED AFTER APPROXIMATELY 65,000 MILES. AT FIRST THEY WOULDN'T CLOSE ALL OF THE WAY OR LOCK WHEN USING THE ELECTRIC DOOR FEATURE. THEN, THE PROBLEM OCCURRED WHEN CLOSING THE DOORS MANUALLY. THEN, THE ELECTRIC FEATURE TOTALLY STOPPED WORKING ALL TOGETHER AND THE DOORS STILL DIDN'T FULLY CLOSE OR LOCK WHEN CLOSED MANUALLY. WE HAD IT FIXED AND WERE TOLD THAT THE MOTORS ON THE DOORS HAD BURNED OUT. THIS IS SURPRISING THAT THESE DOORS DON'T LAST LONGER GIVEN THAT IT IS A HIGHLIGHTED FEATURE OF THE MINIVAN; THEY SHOULD BE ABLE TO WITHSTAND MORE USE. I AM SUSPECT OF THIS CHARACTERIZATION OF THIS PROBLEM. *TR

Mileage: 65,000

Oct 5, 2010

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SIDE SLIDING DOORS CAME OPEN WHENEVER IT RAINED. THE CONTACT HAD THE DOOR TIED SHUT AT THE TIME BECAUSE OF THE FAILURE. THE DOOR WOULD NOT STAY CLOSED EVEN WHEN THE VEHICLE WAS TURNED OFF. THE DEALER MENTIONED THAT IT WAS A TECHNICAL SERVICE BULLETIN RELATED TO THE FAILURE AND THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 45000.

Mileage: 30,000

Aug 22, 2010

POWER SLIDING DOOR AND OTHER ELECTRICAL PROBLEMS ON A 2007 HYUNDAI ENTOURAGE. MULTIPLE REPLACED PARTS TO INCLUDE BATTERY (AFTER 24 MONTHS OF USE), HORNS, POWER WINDOW SWITCH, AC/FAN CLUTCH, BLOWN ENGINE OIL SEAL, TENSIONER, ECM WITH RELAY, BRAKE LIGHT SWITCH WITH BRAKE LIGHTS, ETC. NO HELP OR CONCERN FROM DEALERSHIP OTHER THAN "WE HAVE NEVER SEEN THIS ISSUE BEFORE" OR "ALL OF THESE PARTS ARE UNDER WARRANTY, WHAT MORE DO YOU WANT USE TO DO". *TR

Mileage: 6,998

Mar 4, 2010

POWER SLIDING DOOR FAILED TO LOCK RESULTING IN IT OPENING ON HIGHWAY AT 65MPH. NO WAY TO SECURE DOOR HAD TO TIE IT TO KEEP FROM OPENING FAILURE HAS OCCURRED 4 TIMES DEALER REPLACED LATCH UNDER WARRANTY FIRST TIME 2ND TIME FAILED ON TRIP TO CANADA DEALER STATED MY WARRANTY WAS NOT COVERED IN CANADA BUT I WOULD BE RECOMPENSATED IF I SENT THE INVOICE TO HYUNDIA. SENT ALL PAPER WORK THEY REQUESTED AND WAS ADVISED THAT IT WAS A MAINTENANCE PROBLEM AND NOT COVERED. EVEN THOUGH IT HAD ONLY BEEN 5 MONTHS SINCE THE LAST REPAIR THE SLIDER HAS NOW FAILED AGAIN AND THERE IS NO QUESTION THAT HYUNDAI HAS A SERIOUS SAFETY PROBLEM WITH THE ENTOURAGE LT VAN AS THE NUMBER OF COMPLAINTS ON THIS VEHICLE IS HUGE AND ALWAYS ON THE PASSENGER SIDE SLIDER. HYUNDAI STOP PRODUCTION OF THIS MODEL AFTER ONLY 2 YEARS AND IT IS MY FEELING THAT THEY REALIZED THEY HAD A DESIGN FLAW AND DID NOT WANT TO CHANCE A RECALL IF THEY CONTINUED MAKING THEM. THE HYUNDAI ENTOURAGE WITH POWER SLIDING DOORS SHOULD BE RECALLED BEFORE SOME ONE FALLS OUT ON THE HIGHWAY AND KILLED. SENT ALL. *TR

Mileage: 35,800

Mar 2, 2010

WE PURCHASED OUR 2007 HYUNDAI ENTOURAGE NEW IN JULY '07. WITHIN 2 MONTHS WE BEGAN HAVING PROBLEMS WITH THE ELECTRIC SLIDING DOORS ON BOTH SIDES. SOMETIMES THE DOORS DO NOT CLOSE ALL THE WAY, OR CLOSE AND REOPEN. SOMETIMES THE DOORS WON'T OPEN WITH ANY METHOD, KEYFOB, BUTTONS, OR MANUAL. THE DOORS SOMETIMES MAKE A SOUND LIKE THERE IS GRIT IN THE TRACK. WE HAVE TAKEN THIS TO THE DEALERSHIP MULTIPLE TIMES AND EVEN SHOWED THEM VIDEO OF IT HAPPENING. SINCE THEY CAN'T REPRODUCE IT THERE HAS BEEN NO WORK DONE TO FIX IT. WE ALSO HAVE INTERMITTENT BATTERY DRAIN. THE BATTERY HAS BEEN DEAD 5 TIMES FOR NO APPARENT REASON. THE PASSENGER SIDE MIRROR WILL OFTEN NOT ADJUST UNLESS IT IS MOVED TO THE BOTTOM OUTSIDE CORNER FIRST AND THEN IT CAN BE ADJUSTED. THE MEMORY FOR THE SEATS/MIRRORS ARE OFTEN LOST. TO ME THESE ALL INDICATE A PROBLEM WITH THE ELECTRONICS IN THIS VEHICLE. DEALERSHIP HAS NOT BEEN ABLE TO FIND ANYTHING TO FIX. WE ALSO HAVE EXPERIENCED A SHIMMY AT HIGHWAY SPEEDS. REPLACED THE TIRES AND HAD THEM ROAD BALANCED TO REMOVE THE WORST OF THE SHIMMY. INDEPENDENT GARAGE DID THIS AND SAID THE TIRES AND THE RIMS ARE FINE. IT'S BEEN CLOSE TO 3 YEARS AND WE ARE STILL EXPERIENCING ALL OF THESE ISSUES. *TR

Jan 10, 2010

HAVE HAD NUMEROUS ISSUES WITH THE SLIDING DOORS OF THE HYUNDAI ENTOURAGE. JUST TODAY THE DOOR IS STUCK IN THE OPEN POSITION AND NEITHER THE AUTOMATIC NOR MANUAL WAY OF CLOSING WILL WORK. I AM SICK OF CLIMBING WITH MY TWO KIDS THROUGH THE BACK OF THE MINI VAN TO PUT THEM IN THEIR SEATS. DEALER SUGGESTS THAT I DRIVE IT IN WITH THE DOOR OPEN.. *TR

Mileage: 55,000

Jan 29, 2009

POWER SLIDING DOOR FAILURE THE POWER DOOR WILL NOT OPEN AND SHUT AUTOMATICALLY. IT IS VERY DIFFICULT TO OPEN MANUALLY. MY SERVICE DEALER MENTIONED THESE DOORS HAVE HAD A LOT OF PROBLEMS. *TR

Mileage: 59,000

Nov 22, 2008

ISSUE: MALFUNCTIONING PASSENGER SIDE SLIDING DOOR ON MY 2007 HYUNDAI ENTOURAGE. THE DOOR OCCASIONALLY DOES NOT SHUT PROPERLY WHEN CLOSING THE DOOR (WHILE IN THE POWER MODE). THE HYUNDAI DEALERSHIP HAS TRIED TO REPLACE A COMPUTER MODULE ON ONE VISIT AND THE LATCH ASSEMBLY ON ANOTHER VISIT. THE FIRST VISIT THEY INDICATED THEY COULD NOT DUPLICATE THE PROBLEM, SO THEY DID NOT DO ANYTHING. PLEASE HELP. IT IS OF REAL CONCERN TO MY FAMILY BECAUSE OUR 20 MONTH OLD SON RIDES IN THAT SEAT. WE SEE THIS AS A SAFETY ISSUE. *TR

Mileage: 3,300

Oct 29, 2008

1. DRIVER SIDE SLIDING DOOR HAS NOT WORKED PROPERLY SINCE PURCHASE. ALSO HAPPENS ON OCCASION WITH PASSENGER SIDE SLIDING DOOR. HERCULEAN EFFORT NEEDED TO OPEN THEM. VERY RISKY IN EMERGENCY SITUATION. 2. TIRE PRESSURE MONITORING SYSTEM FAILURE. IN REPLACING ALL 4 TIRES AT 47,000 MILES (10-25-08) , THE VALVE STEMS CONTAINING THE TIRE PRESSURE MONITORING SYSTEM WERE NOT REMOVABLE WITHOUT TREMENDOUS EFFORT. ONCE REINSERTED, THE VALVES PROCEEDED TO FLATTEN ONE OF OUR NEW TIRES AND SERIOUSLY REDUCE INFLATION IN ANOTHER. RESULT: NEED ANOTHER NEW TIRE AND REPLACEMENT OF VALVE STEMS. *TR

Mileage: 47,000

Aug 11, 2008

POWER SLIDING DOORS DO NOT CLOSE PROPERLY. THE DOORS WILL INTERMITTENTLY TRY TO CLOSE TOO FAR AND AN ALARM WILL SOUND TO SIGNAL THAT THE DOORS DID NOT PROPERLY CLOSE. IN SOME INSTANCES, THE DOOR WILL OPEN AGAIN. THIS OCCURS WITH BOTH THE RIGHT AND LEFT SLIDING DOOR. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS ON LEVEL GROUND OR UNEVEN GROUND. WE HAVE HAD THE VAN IN FOR THIS FIX ON THREE SEPARATE OCCASIONS. *TR

Mileage: 2,500

Jan 4, 2008

I HAVE A 2007 HYUNDAI ENTOURAGE GLS (BASE MODEL WITH MANUAL DOORS). I HAVE TALKED WITH THE DEALERSHIP AND THE MANUFACTURER TO NO AVAIL. MY CONCERN IS THAT IF THE 2ND ROW WINDOWS ARE ROLLED DOWN AND YOU OPEN THE 2ND ROW DOOR(S), THERE IS NOTHING TO STOP THE DOOR FROM RAPIDLY BOUNCING BACK AND SLAMMING SHUT. IN OTHER WORDS, IF YOU ARE ON AN INCLINE WHAT SO EVER (HOOD LOWER THAN THE TAIL), THE DOOR WILL COME SLAMMING BACK-POSSIBLY CRUSHING YOUR HAND OR A SMALL CHILDS HEAD!! IT WILL HAPPEN ON LEVEL GROUND AS WELL, BUT IS MORE PRONOUNCED ON AN INCLINE. THIS COULD DEFINITELY LEAD TO SIGNIFICANT INJURY, ESPECIALLY IN A SMALL CHILD. *CN

Nov 8, 2007

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILS TO OPEN ONLY WHEN THE EXTERIOR HANDLE IS BEING PULLED. THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWO TIMES AND THEY STATED THAT THE FAILURE HAD TO BE DUPLICATED MORE THAN ONCE. THE CURRENT MILEAGE WAS 18,060 AND FAILURE MILEAGE WAS 17,050. UPDATED 12/12/07.

Mileage: 17,050

Oct 12, 2006

DT*: THE CONTACT STATED ON THE CONSOLE, A CHROME PLATE COVERED THE SECTION WHERE THE GEAR SHIFT LEVER WAS LOCATED. WHEN THE SUN SHINED, IT REFLECTED INTO THE CONTACTS EYES MAKING IT HARD TO SEE WHILE DRIVING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED IT WAS DESIGNED THAT WAY. *AK UPDATED 11/0/906.*JB

Mileage: 865