2015 HYUNDAI GENESIS Electrical System Problems

106 complaints about Electrical System

106
Complaints
2
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (106)

Dec 17, 2025

Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.

Nov 17, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a red light, the vehicle started shaking with the check engine warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle accelerated but failed to exceed 20 MPH. The vehicle was steered to the side of the road and shifted into park(P). The vehicle was restarted, but the failure persisted. The vehicle was taken to an independent mechanic, where a handheld diagnostic machine retrieved DTC: P2106, P0638, and P2110. The vehicle was taken to an independent mechanic, where it was diagnosed that the throttle body and the foot control throttle needed to be replaced. The contact was also advised by the mechanic that there may be an electrical system issue with the vehicle. The vehicle was not repaired, but the codes were reset. The contact took the vehicle to the residence and replaced the throttle body and the foot control throttle, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 94,600.

Mileage: 94,600

Oct 19, 2025

Starter started smoking

Oct 10, 2025

After Hyundai performed a recall service on my vehicle, the radiator hose burst while I was driving on the highway, causing the engine to fail completely. Smoke came from the engine compartment, and I had to pull over immediately with my family to avoid a serious accident. Before the recall, the vehicle had no issues and ran perfectly for three months after purchase. The problem occurred only a few days after the recall service, which included work on the ABS module. Hyundai refused to take responsibility, even though this failure happened right after the recall repair. The dealership and manufacturer did not inspect the vehicle properly and made their decision based only on a phone conversation. This is a severe safety concern because the engine failed suddenly on the highway. I believe this failure is directly related to the recall work performed under NHTSA Recall #21V160000, which is still listed as incomplete on NHTSA records.

Jul 28, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

Apr 12, 2025

I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.

Mar 31, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.

Mileage: 96,000

Feb 28, 2025

The front RH and LH turn signal harness is defective. The turn signal bulbs burn out quickly even after replacing the bulb harness. When the bulbs are out you are unable to notify oncoming traffic that your vehicle is turning.I believe the dealer is aware of the issue. No inspections other than by the dealer. the vehicle does notify you the bulb is burned out by a rapid green turn signal light on the dash.

Jan 31, 2025

The trunk of the car stopped opening with the “open trunk button” from inside the car and also does not work with the key fob option. The trunk now needs to be opened by key from key fob everytime. Water is leaking through the trunk of the car and cause to have mold in the car. An electrical problem with the audio of the car stopped working. The radio or bluetooth no longer works due to the audio no longer working. The driver side front window does not work due to an electrical problem.

Jan 3, 2025

I have spent over thousands in 2024 in a small amount of time, going to multiple shops, trying to figure out issues. I have been told these models are known for having ECU and electrical issues. My car will not set off any codes. I have greatly maintained my vehicle. I have had my keys reprogrammed, 2 new batteries, 2 new alternators, all new 6 fuel injectors, new MAP sensor, all new spark plugs and plugs, had my engine and transmission inspected, and when I am in traffic WITH MY KIDS IN THE VEHICLE the immobilizer will set off and bog my car out in traffic and highways. This computer and electrical system is horrible and dangerous. The electrical is parasitic draining my alternator and battery although I have replaced twice in 2 month. No shop can figure out what is wrong with the ECU and electrical. It is draining my pockets, and putting my children and myself at saftely risk. I have done extensive research on this issue. I have seen many people, same car, same issue. Please help. My car will turn on and run fine. Put me in limp modes and even just bog out in traffic. I am very concerned.

Oct 4, 2024

See attached document for complaint.

Oct 4, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Oct 4, 2024

The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.

Sep 27, 2024

The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

Sep 17, 2024

There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.

Sep 6, 2024

Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 6, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.

Mileage: 100,000

Aug 20, 2024

See attached document for complaint.

Jul 3, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 2, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 24, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 21, 2024

lights went completely off when I turned my brights off . My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot

Jun 18, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 12, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 7, 2024

I bought a 2015 Hyundai Genesis G80 and 3 weeks after I had the vehicle the car would not start I’m currently without a vehicle a possibly a job I need help with the situation I called their dealer they told me not to bring it to them because there was nothing they could do they said now I’m stuck in a bad situation I need help with this .

Jun 6, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 6, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

Jun 2, 2024

Hyundai has failed to issue a timely remedy to this fire hazard. Hyundai has, for the second time in my ownership of same vehicle, recommended parking outside due to risk of fire. This recall has been in effect nearly 4 months.

May 29, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 24, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 21, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

May 21, 2024

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended, after which the contact became aware that the vehicle had no electrical power. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 82,000.

Mileage: 82,000

May 17, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 15, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 7, 2024

The turn signal lights on both the driver and passenger side frequently goes out/stops working (at least 2-3 times a year per side). This has occurred since I purchased the vehicle in 2015. I have had the lamp housing replaced following a campaign issued by the manufacturer and any other related diagnostics and bulb replacements were done under warranty by the dealership. However, the issue persists due to sockets burning out too quickly as it's recorded by the dealership. I have also contact the Hyundai corporation regarding this several times and opened complaints. Nothing has been done. I have records to show how often the turn signals have had to be replaced over the last 9 years. By now I would've expected this would be a recall (especially with other owners complaining of the same things across the Internet). This is a safety concern because not having reliable turn signals/turn signals going out too soon prevents other drivers from knowing what turn I am about to make while driving. That is a safety concern for me and others who are oncoming in my direction.

May 7, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 3, 2024

The contact's wife owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 1, 2024

The contact's wife owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000(Electrical System); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Huffines Hyundai Plano (909 Coit Rd, Plano, TX 75075) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 23, 2024

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System) for which the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 87,000.

Apr 22, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had failed to start-up. The contact stated that after several attempts, the vehicle started. The contact stated that the vehicle made a clicking sound. The contact stated that the failure had occurred several times; however, now the failure had become permanent. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,772. VIN tool confirms parts not available.

Mileage: 105,772

Apr 18, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 17, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle the vehicle hesitated. The contact stated after a short wait the vehicle started normally and functioned as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000. VIN tool confirms parts not available.

Mileage: 154,000

Apr 16, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 16, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 15, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 10, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 8, 2024

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 27, 2024

The contact owns a 2015 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, there was a burning odor on the interior of the vehicle, and the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After which, the contact was able to drive a short distance however, the failure reoccurred. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. An unknown warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

Mileage: 60,000

Mar 7, 2024

The contact owns a 2015 Hyundai Genesis. The contact stated that when she depressed the push-to-start button, the vehicle failed to start. The contact noticed there was water near the battery compartment. The contact removed the water, but the compartment continued to retain water. The battery, oil, and engine warning lights were illuminated. The contact called the local dealer, who informed her about a recall and referred her to the local Hyundai dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified. The failure mileage was unknown.

Mileage: 193,843

Feb 21, 2024

On [XXX], my vehicle was not starting at all, prompting me to seek professional assistance. Subsequently, the car was towed to a nearby auto shop for a comprehensive diagnostic. The findings indicated that the starter was the root cause of the issue and required replacement. Additionally, a battery replacement was deemed necessary. Coincidentally, on the same day, a recall notice was issued regarding the starter, citing a fire risk associated with the component. In light of the recall notice, the vehicle was relocated from the auto shop to my residence. On [XXX], the car was then towed to the dealership for further investigation and confirmation of the starter diagnostic, as advised by Hyundai corporate by an agent named, Doreen. I contacted Hyundai corporate on Friday, [XXX] , seeking guidance about the starter diagnosis. Their recommendation was to have the car towed to the dealership to validate the starter issue. She stated they will be able to expedite the resolution process at a national level once the dealership confirms the diagnosis. Today, on [XXX], Capitol Hyundai in San Jose, CA, associate by the name of Ali Lee, informed me that the starter was not the culprit; rather, it was identified as a "faulty" new battery installed six months ago. This revelation is disconcerting, especially considering that the car, parked for six days, should not have been able to start if the issue was solely related to the battery, as confirmed by the dealership. This report aims to document the sequence of events for future reference and to address potential safety concerns associated with the recalled starter, which poses a fire risk. Moreover, I would like to bring to your attention some pre-existing issues that might be connected to the recall, including light flickering while driving, headlights turning completely off automatically at night on the freeway & challenges w the car windows when using the designated buttons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 25, 2023

I was driving the car, and without warning, it just said engine overheating and shut off. If I had pulled out in front of someone, I could easily have gotten killed. There was no prior indication of anything wrong. Just riding down the road and it just shut off for no reason and would not restart. Towed it to the dealership and they told me that I need a new electronic control module and quoted a price of $4,000. That is freaking outrageous for something that should never have gone wrong in this car. I researched online and there are multiple Hyundai Genesis sedan owners have had a problem with the electronic control module going out for no reason. This is something Hyundai should be held accountable for as it is a major safety hazard. For your car to just shut off for no reason while driving it, is extremely dangerous and life-threatening.

Jun 27, 2023

Driving and car just quit. Clock turned, wipers went crazy, and then smoke came up the front windshield from the engine. I bailed and left it in the road. Awful and dangerous situation. Dealership wasn’t excepting Genesis anymore. Towed to a dealership 50 min away. Told the engine failed.

Jun 17, 2023

Car goes completely dead and can happen at any time, will be dangerous if it happens while driving seems like there's a short on the leads on positive battery connection. Connection is tight and battery is good. The the leads that go to positive terminal seems to have a short, when it goes dead will have to wiggle slightly and power comes back. Like I said terminals are tight and battery is in good working condition. So it's the leads at before positive terminal.

Jun 3, 2023

I have a 2015 Genesis Sedan 3.8 My cars instrument cluster glitches! Sometime when driving or only starting the car my cluster lights up all of the warning lights. Also it shows incorrect speed. I have found that Hyundai did recall some of of the 2015 models with this problem but mine doesn’t qualify for the recall! Some of the safety features of the car like the bsd system stopped working cause of this.

Jun 2, 2023

I took my car to South Shore Hyundai sometime in May 2023 to find it has internal transmission failure at 107,500 miles and a new transmission would cost $6,200 and change. This transmission issue has been gradually getting worse since around 87,000 miles when I did a computer reset to attempt to resolve it. The issue didn’t show up on a computer and it wasn’t an everyday issue at 87K but now it’s an everyday issue and concern while driving. I also believe I had the transmission examined at around 97K by allowing Advantage Hyundai Service in Hicksville NY to test drive the car for over a day and they found nothing. I was hoping to fix the transmission under the 100K mile powertrain warranty promised to me by my salesman but not executed on paper as I was an inexperienced buyer and was taken advantage of. About 1 year after I bought the car the drivers heated seat stopped working and would cost me about $2,500 to fix which I never paid for. Absolutely loved the car but it costed me so much in repairs over the years and the transmission failure has me so upset. I wish I could get it replaced as I still owe $ and can not afford a new car not even an old car for $5000 yet.

May 23, 2023

Rt Side Day Running Light. This model Hyundai Genesis uses what is suposed to be an intermittent bulb / socket for turn signaling. In this 2015 model it is so it's on ALL THE TIME as driving lamp. Bulb overheats, burns out, scorches the socket. Bulbs now last less than 5 months. Dealer replaced scorched scoket and bulb today. $169.00 Not under warranty

May 5, 2023

There are multiple problem points with this vehicle that become apparent far earlier than they should including but not limited to 1: Starter Motor complete failure at 70k miles (affects every single 3.8 2015-2017 genesis sedan) 2: Sunroof front panel seal degradation 3: Shuddering driveshaft early into new ownership (also afflicts most of these vehicles) 4: BRAKE BOOSTER AND MASTER CYLINDER SUDDEN COMPLETE FAILURE 5: Oil Pressure sensor improper calibration All of these issues have been checked by multiple service centers at Hyundai/Genesis dealers, all of them confirming reluctantly that these issues affect all genesis models similar to mine. The braking issue is the worst, happens suddenly and at a random point in time, and costs thousands to fix. The starter motor failure is very common, and every dealer kept forcing me to replace meaningless parts until the car would no longer start and then they admitted it needed a new starter. The front panel between the sunroof and the windshield has rapidly degrading rubber seals, which will loudly shake and move around while driving. The driveshaft will shudder when the vehicle is cold and it’s sub 80° outside, even if the engine has warmed to operating temp. The oil pressure sensor rapidly breaks just months after the car is brand new, with it on average reading a much lower oil pressure than is actually being applied. All of these issues have been replicated, and only the faulty oil pressure sensor had a warning light, no light for the faulty brakes, starter, or driveshaft issues. The more I research into genesis, the more I realize that these issues happen just a couple thousand miles after new, and affect every single genesis model similar to mine.

Apr 28, 2023

The 2015 Hyundai Genesis model was produced with a halogen daylight running lamp that is also the directional turn signal; because of this dual function, the directional fails. When you google this issue, there are hundreds of other owners who have either made videos or blogged about the same issue. I have spent over $1000 dollars trying to fix the issue and when it was under warrantee, the dealership must have spent three times as much without success. Drivers coming at you, have no idea that you are turning or not. Wiring harnesses have been changed, switches replaced, multiple bulbs and I have even changed out the headlight assembly. Hyundai is aware of this issue and has turned their backs on their customers

Apr 1, 2023

I DON'T KNOW IF IT WAS ELECTRICAL OR ENGINE RELATED. THE OIL PRESSURE LIGHT WOULD COME ON WHILE DRIVING - ALL CONDITIONS - SLOW, FAST, STOP-AND-GO BACKROADS AS WELL AS DURING STEADY HIGHWAY DRIVING. WHILE HIGHWAY DRIVING AT ONE POINT, THE OIL LIGHT CAME ON AND THE CHECK ENGINE LIGHT ALSO COMES ON AND THE FUNCTIONING OF THE CAR IS AFFECTED (POWER, STEERING ETC.) FOR A BRIEF TIME, THEN IT WENT BACK TO NORMAL. IT FELT LIKE THE CAR TURNED OFF WHILE I WAS DRIVING ON THE HIGHWAY AND THEN CAME BACK ON.

Mar 29, 2023 Crash

Battery terminal became loose

Mileage: 100,643

Mar 7, 2023

The contact owns a 2015 Hyundai Genesis. The contact stated that the fuel gauge was providing an inaccurate fuel reading. The contact stated that the fuel gauge displayed that the fuel tank was full, with 200-300 miles to empty. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 118,806.

Mileage: 118,806

Feb 22, 2023

theres multiple of vehicles like mines that are having the battery terminal issue. and when its loose it cause the car to shut of while at high speed causing the driver to loose power steering and brakes.

Jul 20, 2022

Rear doors stop unlocking. I have to disconnect the battery to reset it to get it to work to unlock with the remote or the switch button.

Jun 6, 2022

The rear passenger brake/reverse light and rear camera were sporadically working until they all stopped working completely. After some research the cause of the problem is the trunk wire harness which has failed (20-BE-007H). Unfortunately this fix isn't know to dealerships who I've had attempt to fix the problem, which leaves me without a brake light, reverse light, and reverse camera.

Apr 19, 2022

The positive battery terminal has a design flaw where it will wholly lose conductivity with the battery post due to vibrations, stress and age. After numerous dealer visits where "nothing was wrong" I began to diagnose the issue myself. I tracked it down to faulty positive battery terminal, which due to the lack of manufacturer availability I had to correct myself. It seems to be such a widespread but "unknown" issue with the entire vehicle model that I made a repair guide on the subject with photos: https://genesisowners.com/genesis-forum/threads/improved-positive-battery-terminal-box.32768/#post-411757 The primary issue at stake is the sudden, unexpected loss of power steering when maneuvering at low speeds. The vehicle will lose additional safety systems when the battery power is interrupted, such as collision avoidance, parking sensors, airbags and even powertrain control in extreme cases. No manufacturer diagnostic codes will ever be set as the systems in the vehicle do not account for sudden unexpected power loss. Problem is aggravated by objects on trunk floor resting on terminal box. The secondary issue is that when a power interruption occurs while the vehicle is in operation, the vehicle will not properly shut down when the ignition is turned off. Rather than unlocking doors and assisting handicapped drivers via the easy exit seat feature, the car completely dies and does not wake back up. Vigorous door slamming or any other large impact to the body of the car will sometimes bring systems back online, by fractionally moving the positive battery terminal. If systems do not return, the driver is unable to lock the doors or open the trunk. Hyundai does not make the positive terminal a replaceable item, rather, it's only sold as a combined part with a $1400 battery cable (plus 8 hours labor). Dealers and owners alike are averse to replace this part for such a high price, when the battery terminal itself is worth less than $20.

Jan 4, 2022

While driving the following codes would flash: AEB, BSM, TPMS, Also while the AEB code would flash it would limit my acceleration weather on the highway or local driving. These issues were reported to Hyundai America Corporate and I have a active complaint as well as a open appointment with a local dealership on 1.4.22. Lastly I do have a video of this taking place

Dec 28, 2021

Rear passenger door failed to open from outside or inside vehicle. Possible door actuator or module. Two car seats with babies inside vehicle,couldn’t open door. Very dangerous in case of emergency. Vehicle has only 54000 miles, with extended warranty, dealer not honoring the warranty, item(s) not covered. Dealer says it’s wear& tear. Not acceptable, it’s a safety issue.

Nov 5, 2021

Upon driving many warning lights light up and make warning signals on the instrument dashboard. These warning lights light up at the same time or in succession and include: check bid system, tire pressure, check engine light, skid control, check bsd system, and others. In addition, brakes become sticky and steering is affected. Worse yet, car slows down on its own as it engages crash avoidance system.

Sep 17, 2021

ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.

Jun 14, 2021

The contact owns a 2015 Hyundai Genesis. The contact stated while the headlights were on the auto setting, the headlights occasionally flickered on and off independently. The contact also stated that the air bag warning light also inadvertently illuminated. The vehicle was taken to the local dealer and was diagnosed with the wiring harness needing to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that an engineer would be sent out to inspect the vehicle. The engineer was not heard from and the vehicle was not inspected. The failure mileage was approximately 15,000.

Mileage: 15,000

May 24, 2021

1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.

Mar 1, 2021

MY 2015 GENESIS HAVING STARTING ISSUE. I WENT TO YOUTUBE & LOTS OF PEOPLES HAS POSTED THEIR VIDEOS WITH SAME ISSUE. GENESIS AS A COMPANY NOT DOING ANYTHING TO CORRECT OR RESOLVE THIS RECALLS ISSUE.

Feb 26, 2021 Fire

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED AS THE BATTERY, SERVICE KEY, TEMPTUER CONTROL WARNING LIGHT ILLUMINATED. AN ABNORMAL ODOR APPEARED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURN THE VEHICLE OFF AND ON WHICH FAILED TO START. THE VEHICLE WAS TOWED TO FIVE STAR HYUNDAI OF MACON 3010 RIVERSIDE DR, MACON, GA 31210 (478) 345-8927 HOWEVER IT WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS TEST DROVE AFTER THE TECHNICIAN RESTARTED THE VEHICLE; STILL UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMEDIATELY. THE VEHICLE WAS TOWED TWICE TO THE DEALER. THE VEHICLE HAD BEEN SEEN AT THE DEALER OVER 10 TIMES. THE CONTACT FEELS UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 16V575000(ELECTRICAL SYSTEM) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

Dec 20, 2020

THE CAR CUT OFF ON MY TWICE DIFFERENT DAYS WHILE I WAS DRIVING ON ONE OF THE FREEWAY ONCE WHILE TURNING INTO MY DRIVINGWAY 3RD I TRIED TO START MY CAR THIS MORNING STARTED LESS THAN A MILI SECOND AND WOULD NOT TURNED BACK ON

Mileage: 68,000

Dec 8, 2020

BLIND SPOT WARNING SYSTEM IS NOT OPERATING. AFTER HAVING IT CHECKED AND FIXED, THE WARNING IS BACK AFTER THREW DAYS. LOOKS LIKE THIS IS A WELL KNOWN ISSUE THAT HYUNDAI DOES NOT WANT TO REPAIR OR MAKE BETTER. AFTER DRIVING FROM A ROAD TRIP ON THE INTERSTATE/HIGHWAY, ONCE I ARRIVED TO MY DESTINATION, THE BSD WARNING WAS DISPLAYED. NO DAMAGE, AND NO COLLISION.

Mileage: 67,000

Oct 12, 2020

THE CHECK ENGINE LIGHT COME ON FOR NO REASON. THE CAR LOCKED ME OUT WHILE RUNNING AND BOTH KEY FABS WOULDN'T UNLOCK IT FROM THE OUTSIDE. THE SMART TRUNK DOESN'T WORK. WHEN YOU LOCK THE DOORS, THE DRIVER'S SIDE WON'T LOCK.

Sep 13, 2020

REAR DRIVER SIDE TAIL LIGHT AND TURN SIGNAL WORKS INTERMITTENTLY. MOISTURE WAS ACCUMULATED IN TAIL LIGHT HOUSING. HYUNDAI DEALERS ARE AWARE OF DEFECT BUT HAVE TAKEN NO CORRECTIVE ACTIONS.

Apr 14, 2020

WHILE DRIVING AT NIGHT WITH LIGHTS IN AUTOMATIC MODE, THE HEADLIGHTS WILL TURN OFF FOR A FEW SECONDS AND THE DASH WILL INDICATE THE LIGHTS MODE HAS CHANGED, BEFORE THE LIGHTS WILL TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES TYPICALLY AT NIGHT ALONG RURAL HIGHWAYS BUT HAS OCCURRED ALONG LIT STREETS AS WELL. IT HAS HAPPENED WHILE SIMPLY DRIVING ALONG A STRAIGHT STRETCH OF ROAD AS WELL AS WHEN TURNING OR SWITCHING FROM BRIGHTS TO DIMS. THIS SAFETY HAZARD HAS FORTUNATELY NOT YET RESULTED IN LOSING CONTROL OF THE VEHICLE DUE TO LACK OF AWARENESS REGARDING POSITION ON THE ROAD AND COULD RESULT IN A SERIOUS ACCIDENT. DATE LISTED IS THE MOST RECENT TIME THE INCIDENT OCCURRED. *TR

Mileage: 66,000

Oct 21, 2019

DAYTIME RUNNING LIGHTS(DRL) AND FRONT TURN SIGNAL BULBS BURN OUT VERY FREQUENTLY DUE TO THE FACT THEY ARE THE SAME FILAMENT IN THE BULB EVEN THOUGH THEY REQUIRE A DUAL FILAMENT BULB. THE WIRING HARNESSES ALSO SHOW SIGNIFICANT SIGNS OF OVERHEATING. THIS IS A VERY WIDELY-KNOWN ISSUE IN THE ONLINE FORUMS FOR THIS CAR AND IS A COMPLETELY UNSAFE ISSUE. THE DRIVERS SIDE BULB IS EASY TO REPLACE, BUT THE PASSENGER SIDE IS NOT. I HAVE REPLACED THE DRIVERS SIDE 3 TIMES AND THE PASSENGER SIDE 2 TIMES IN THE LAST YEAR. BETWEEN BULBS AND MECHANIC FEES FOR THE PASSENGER SIDE, I HAVE SPENT $200-$300 IN THE LAST YEAR MAINTAIN THIS UNSAFE PROBLEM.

Mileage: 38,000

Sep 19, 2019

BACK UP CAMERA. I HAVE REPLACED THE BACK UP CAMERA 3X AND IT IS STILL MESSING UP. NO LONGER UNDER WARRANTY, WHEN IT WAS LIKE I SAID IT WAS REPLACED 3X. THE BACK UP CAMERA ACTS UP WHEN PUT IN REVERSE, IT SHOWS A BLUE SCREEN AT TIMES OTHER TIMES IT GLITCHES AND SHOWS BLACK AND WHITE, ETC.

Mileage: 46,000

Sep 9, 2019

PLEASE DISREGARD AND DELETE THIS VOQ. I AM TESTING THE SYSTEM FOR A CLIENT TO SEE WHAT IF ANY CHANGES HAVE BEEN MADE IN THE LAST FEW YEARS.

Mileage: 40,002

Aug 31, 2019

DAYTIME RUNNING LIGHTS(DRL) AND FRONT TURN SIGNAL BULBS BURN OUT VERY FREQUENTLY DUE TO THE FACE THEY ARE THE SAME FILAMENT IN THE BULB EVEN THOUGH THEY REQUIRE A DUAL FILAMENT BULB. THE WIRING HARNESSES ALSO SHOW SIGNIFICANT SIGNS OF OVERHEATING. THIS IS A VERY WIDELY-KNOWN ISSUE IN THE ONLINE FORUMS FOR THIS CAR AND IS AN ANNOYING AND UNSAFE ISSUE.

Mileage: 60,000

Aug 20, 2019

HEADLIGHTS TURN OFF AN ON WHEN IN AUTO MODE, WHILE DRIVING

Mileage: 8

Aug 7, 2019

THE POWER TRUNK HATCH MALFUNCTIONS, OPENING THE TRUNK EITHER PARTIALLY OR COMPLETELY. UNFORTUNATELY IT DOES NOT CLOSE COMPLETELY UNLESS USING THE TRUNK BUTTON INSIDE THE VEHICLE. ONE INCIDENT, THE TRUNK ATTEMPTED TO CLOSE WITHOUT WARNING OR NOTICE. NO BUTTON WAS ACTIVATED TO CLOSE AT THE TIME. THE TRUNK WOULD OPEN WHEN THE VEHICLE WAS STATIONARY, IN MOTION ON THE ROADWAY, AND WHEN THE VEHICLE WAS POWERED OFF. ALL WERE ISOLATED INSTANCES. IT IS UNKNOWN WHAT MAY BE CAUSING THE MALFUNCTION, HOWEVER HAS PROGRESSIVELY BECAME WORST FROM THE ONSET. I WAS ABLE TO UTILIZE THE "VALET TRUNK LOCKOUT FEATURE" FOR NOW, DEACTIVATING THE TRUNK FUNCTIONS. I'M SCHEDULED TO MEET WITH THE HYUNDAI DEALERSHIP FOR AN INSPECTION OF THE VEHICLE SOON. I'VE ALSO CONTACTED THE MANUFACTURER REGARDING THIS ISSUE.

Mileage: 67,000

Jul 31, 2019

MY HEADLIGHTS FLICKER OFF AND ON RANDOMLY WHILE SITTING STILL AND DRIVING, IT SHOWS ON MY INSTRUMENT PANEL SWITCHING FROM AUTO MODE AND OFF RANDOMLY I LOOKED UP THE PROBLEM ON A COUPLE FORUMS AND HUNDREDS OF PEOPLE HAVE HAD THIS PROBLEM PLEASE MAKE THIS A RECALL BEFORE SOME HITS A CHILD OR A CAR IN THE STREET CAUSE THE DEALERSHIPS ARE NOT TRYING TO WORK ON IT SOME PEOPLE SAID BY REPLACING THE TURN SIGNAL HANDLE IT FIXED THE PROBLEM BUT IT NEEDS TO BE A RECALL FIX NOT A OWNER FIX IF THIS MANY PEOPLE ARE HAVING A PROBLEM ( I FOUND AS VIDEO ON YOUTUBE WHICH IS THE EXACT PROBLEM EVERY ONE IS HAVING HTTPS://YOUTU.BE/WYAMRUDMTQG)

Mileage: 56,000

Jun 17, 2019

AT TIMES THE VECHICLE SURGES FORWARD WHEN CLOSE TO ANOTHER VECHICLE WHEN IN CRUISE CONTROL. HEADS LIGHTS HAVE TURN OFF, ON, AUTOMATIC, LOW WITH OUT ANY HUMAN INTERACTION. NAVAGATION SCREEN WENT COMPLETELY BLANK

Mileage: 36,000

Apr 9, 2019

THE DRIVER SIDE FRONT TURN SIGNAL INTERMITTENTLY INOPERABLE. WHEN UNDER WARRANTEE, HAD DEALERSHIP REPAIR 5-6 TIMES WITHOUT SUCCESS. THEY CHANGED BULBS AND BOTH ELECTRICAL HARNESSES. PROBLEM STILL EXISTS. TOOK THE CAR INTO A DIFFERENT DEALER AND THEY STATED THAT THE LEFT AND RIGHT SOCKETS BURNED INTERNAL TO HEADLIGHT ASSEMBLY. THIS HAS OCCURRED FROM EARLY ON AND CONTINUES TODAY. ON TWO OCCASIONS AT NIGHT THE ENTIRE HEADLIGHTS SHUT OFF AND I CAN ONLY ASSUME IT IS RELATED TO THE BURNED INTERNAL SOCKETS AS WELL

Mileage: 200

Nov 23, 2018

MY VEHICLE SHOWED SOLID CHECK ENGINE LIGHT WHILE I WAS ON 101 FREEWAY AND AFTER EXITING TO CITY ROAD I COULD PARK AND READ THE ERROR CODE "P0880 POWER INPUT TO TCM", I REPORTED THE ISSUE TO HYUNDAI DEALER AND THEY DIAGNOSED THE ISSUE AS INTERNAL TCM DEFECT. DEALER REPLACED THE TCM BUT THAT COULDN'T FIX THE PROBLEM. AND THEY JUST RELEASED THE CAR AS IS. AFTER A SHORT WHILE MY CAR HAD BECOME UNABLE TO REVERSE, AND WHEN SET THE GEAR TO REVERSE, MY CAR MOVES FORWARD TO MAKE A VERY LIFE THREATENING. I CALLED HYUNDAI CORPORATE OFFICE BUT THEY DIDN'T HELP. NOW, I CANNOT DRIVE MY CAR BECAUSE IT IS UNSAFE AND BECAUSE BECAUSE I'M NOT A MECHANIC TO DIAGNOSE THE PROBLEM WHILE THE DEALER AND THE CORPORATE DON'T HELP. I FOUND OUT THAT THE MODEL OF MY CAR IS A SUBJECT TO RECALL FOR GEAR PROBLEM WHICH IS EXACTLY WHAT I FACE NOW. IT SEEMS THAT BOTH OF THE DEALER AND THE CORPORATE OFFICE ARE AWARE OF THE ISSUE IN THIS PARTICULAR MODEL BUT THEY DID NOT EVEN MENTIONED IT TO ME UNTIL I FOUND IT BY MYSELF. A CAR LIKE THAT IS UNSAFE FOR ME TO DRIVE BECAUSE IT RUNS FORWARD ONLY EVEN WHEN THE GEAR IS REVERSE AND IF STOPS I CANNOT EVEN PUSH IT BACKWARDS. A CAR WITH THIS DEFECT IS DANGEROUS FOR MY COMMUNITY. PLEASE HELP TO FORCE THAT COMPANY EITHER REPLACE THE CAR FOR ME, REPURCHASE OR REPAIR IT TO FULL OPERATIONAL STATUS..

Mileage: 122,000

Sep 20, 2018

NHTSA CAMPAIGN NUMBER 16V575000 - MY HYUNDAI IS EXPERIENCING THE EXACT SAME SYMPTOMS THAT IS PORTRAYED IN THE CAMPAIGN NUMBER I HAVE LISTED. I HAVE TAKEN IT TO A HYUNDAI DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT THEY ARE UNAWARE OF WHAT THE ISSUE IS OR HAVE "ATTEMPTED" TO FIX THE ISSUE YET IT STILL OCCURS. NOW, BECAUSE I HAVE JUST SURPASSED MY WARRANTY, THE HYUNDAI DEALERSHIP IS MAKING ME PAY FOR ALL DIAGNOSTICS AND FIXES. MY VIN, HOWEVER, DOES NOT SHOW THAT THIS WAS A PART OF THIS RECALL. ALL OF MY WARNING INDICATORS ILLUMINATE. MY STEERING BECOMES TIGHT. MY BACKUP CAMERA WILL NOT WORK. AND MY SPEEDOMETER AND TACHOMETER WILL GLITCH AND NOT ACCURATELY DISPLAY MY SPEED OR RPMS. ALL INDICATORS INSIDE THE LCD SCREEN WILL SHOW ME THAT I HAVE A MALFUNCTION. THIS INCLUDES MY PASSENGER SEAT BELT, MY LANE KEEP ASSISTANCE, MY AUTONOMOUS EMERGENCY BRAKING, MY TIRE PRESSURE, MY ENGINE LIGHT, AS WELL AS MY BLINKERS NOT PROPERLY ILLUMINATING OR MAKING ANY SOUND WHEN TURNED ON. THIS WILL OCCUR FROM TIME TO TIME AND IS NOT ALWAYS CONSTANT. IT WILL ALSO OCCUR AT RANDOM, WHETHER I AM DRIVING, STATIONARY, OR IF I HAVE JUST TURNED MY CAR ON FOR THE FIRST TIME OF THE DAY. I HAVE VIDEOS AND PICTURES OF THESE EVENTS OCCURRING.

Mileage: 43,000

Jul 28, 2018

DURING START-UP WHILE STATIONARY, CAR RANDOMLY EXPERIENCED A FULL LOSS OF ELECTRICAL POWER RENDERING THE WHOLE CAR INOPERABLE AND REQUIRING A TOW TRUCK. UPON TOW TRUCK ARRIVING AT DESTINATION, CAR WAS RUNNING. HIGHLY UNSAFE. OCCURRED ON 7/2/2018 AND 7/19/2018 TO DATE.

Mileage: 37,500

Sep 29, 2017

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.

Mileage: 14,837

Sep 29, 2017

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.

Mileage: 14,837

Aug 21, 2017

ON JUNE 2, 2017, I WAS ATTEMPTING TO PARK MY VEHICLE IN A PARKING STALL AT A MINIMUM SPEED OF 5-8 MPH. SUDDENLY, THE ENGINE REVVED UP, INSTRUMENT PANEL FLASHED AND RADIO CHANGED STATIONS. WHEN TRYING TO BRAKE THE CAR, THE BRAKES DID NOT ENGAGE AND I SUBSEQUENTLY HIT A WALL. THE AIRBAGS DID NOT DEPLOY. WHEN THE EALER CAME TO GET THE CAR, THE INDIVIDUAL PICKING UP THE CAR INDICATED SOMETHING WAS WRONG WITH THE BREAKING MECHANISM. HOWEVER, THE DEALER AND MANUFACTURER SAYS NOTHING WAS WRONG WITH THE CAR BUT WON'T PROVIDE THE DETAILS OF THE REPORT.

Mileage: 22,500

Aug 1, 2017

I WAS ATTEMPTING TO MAKE A LEFT TURN INTO TRAFFIC WHEN SEVERAL DASHBOARD INDICATORS WENT OFF AND THE POWER STEERING SHUT DOWN. MY FAMILY AND I WERE ALMOST HIT BY ON COMING TRAFFIC! IN SECONDS I WAS FACED WITH HAVING TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO GET IT TO WORK CORRECTLY AND GET OUT OF THE ROAD. GOT HOME AND PARKED IT OVER NIGHT AND THE NEXT DAY THE SAME THING HAPPENED AGAIN WITH STEERING AND INSTRUMENT CLUSTER. I ABSOLUTELY DO NOT FEEL SAFE IN THIS VEHICLE! 2015 GENESIS 5.0

Mileage: 29,400

Jul 7, 2017 Crash

ELECTRONIC GREMLINS PERIODICALLY HIT. -AT RANDOM TIMES THE FRONT OR REAR SENSORS DON'T "SEE" OBJECTS. I HAVE KISSED BUMPERS WITH ANOTHER CAR WHEN NEITHER OF US SAW THE OTHER, AND MY GENESIS FAILED TO SEE. IT'S ALLOWED ME ON AT LEAST TWO OCCASIONS TO PULL TOO CLOSE TO OBJECTS IN FRONT. -WORSE, THERE ARE RANDOM EPISODES WHERE THE ADAPTIVE CRUISE CONTROL FAILS TO SEE TRAFFIC IN FRONT OF IT. NUMEROUS TIMES WE HAVE NARROWLY MISSED COLLISIONS WHEN WE HAD TO QUICKLY AND FORCEFULLY APPLY BRAKES. I'VE EXPERIENCED THIS AS HAS MY WIFE AND MORE IMPORTANTLY CLIENTS! -THE SELF-RETRACTING MIRRORS FREQUENTLY TO NOT WORK PROPERLY AND WE HAVE TO MANUALLY OVERRIDE.

Mileage: 17,000

May 18, 2017

INTERMITTENT PROBLEMS WITH HEADLIGHTS GOING OFF AND ON (CYCLING THROUGH THE OPTIONS) WHEN USING TURN SIGNAL. VERY DISTRACTING WHEN DRIVING AT NIGHT, YOU TRY TO MAKE A TURN, ENGAGE THE TURN SIGNAL AND THE HEADLIGHTS GO OFF AND BACK ON, AND OFF AGAIN AND ON AGAIN...

Mileage: 31,000

Feb 8, 2017

THE VEHICLE BRIEFLY SHUT DOWN ON ITS OWN FOR NO APPARENT REASON WHILE IN MOTION AT RATE OF 25MPH AT NIGHTTIME, THE VEHICLE TURNED BACK ON A SECOND LATER AS IF NOTHING HAPPENED. THE CAUSE OF THE SHUT DOWN IS UNKNOWN AND COULD HAVE CAUSED AN ACCIDENT HAD I NOT BEEN ON AN EMPTY ROAD. WHILE THE VEHICLE WAS OFF, I HAD NO CONTROL OVER POWER STEERING OR ACCELERATING, THE ENTIRE VEHICLE BECAME UNRESPONSIVE WITH THE BOTH THE ENTIRE INSTRUMENT PANEL AND EXTERIOR LIGHTS OFF.

Mileage: 7,300

Oct 27, 2016

HYUNDAI GENESIS 2015 8 CYLINDER ELECTRICAL SYSTEM CAUSED A BATTERY DISCHARGE AND FAILURE WHILE PARKED IN GARAGE. AUTOMOBILE HAD ONLY 7055 MILES ON THE ODOMETER. NO REASON FOR THE FAILURE FOUND BY HYUNDAI SERVICE REPRESENTATIVE

Apr 19, 2016

THE AUTO DIMMING FEATURE ON THIS VEHICLE COULD BE A NICE FEATURE IF IT WORKS PROPERLY AS IT WOULD HELP BLINDING DRIVERS ON THE OPPOSITE DIRECTION WHILE KEEPING ME SAFE AS WELL. HERE IS THE PROBLEM. WHILE TRAVELING ON HIGHWAY 93 FROM LAS VEGAS TO PHOENIX AZ THE HIGH BEAN ENGAGED DUE TO VERY DARK ROAD CONDITION. HOWEVER THE BACK RED LIGHT OF A VEHICLE ONE MILE AWAY CAUSES THE HIGH BEAN TO DISENGAGED LEAVING ME IN THE DARK AGAIN. WHAT IS EVEN WORSE IS THAT A VEHICLE COMING ON THE OTHER SIDE OF THE ROAD (NOT ON THE SAME ROAD I AM DRIVING ON) I MEAN THE OTHER CONTRARY SIDE. WHENEVER, IT SENSE ANY LIGHT AT ANY DISTANCE VISIBLE TO THE NAKED EYE, IT WILL ALSO DISENGAGE THE HIGH BEAN. THIS IS TOTALLY UNNECESSARY AS THE TRANSIT GOING ON THE OTHER DIRECTION IS NOT AFFECTED DUE TO THE LARGE MEDIAN BETWEEN THE 2 ROADS. MY EXPERIENCE IS ON THE ROUTE 93 SO FAR LAS VEGAS TO PHOENIX. THIS CAN SIMPLY BE FIXED BY PROVIDING PROPER ILLUMINATION WHILE ON LOW BEAN MODE OR REGULAR CONDITION AT NIGHT TIME AS THEY HAVE DONE ON THE 2016 MODEL. ON FEB 20, 2016 AROUND 8:30PM WHILE DRIVING ON HIGHWAY 93 FROM LAS VEGAS TO PHOENIX AZ I LOST FRONT HEADLIGHT ILLUMINATION TWO TIMES AS I WAS TRYING TO MANUALLY SWITCH THE LOW BEAN TO HIGH BEAN AFTER THE HIGH BEAN HAD ENGAGED DUE TO THE DARKNESS AND LACK OF ENOUGH ILLUMINATION; THEN IT DISENGAGED AFTER SENSING EITHER THE REAR READ LIGHT OF A VEHICLE ONE MILE IN FRONT OF ME LEAVING ME IN THE DARK AGAIN. THE OTHER EXAMPLE IS WHEN ANOTHER VEHICLE ONE MILE AWAY COMING ON THE OPPOSITE DIRECTION BUT ON THE OTHER SIDE OF THE ROAD AND FAR AWAY FROM MY SIDE DUE TO THE LARGE MEDIAN BETWEEN ROAD SIDES. FORCING ME TO STOP AND ENDING OFF THE ROAD AND MIRACULOUSLY NOT GOING DOWN THE CLIFF. MY FAMILY AND MY LIFE IS AS IMPORTANT AS THE FAMILY OF THE INCOMING TRAFFIC DRIVERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 130

Apr 11, 2016

AFTER TIRE RECALL AND COMPUTER UPDATE WE FIRST NOTICED A VIBRATION OR SHUDDER FOR THE FIRST FEW MILES. DEALER EVENTUALLY CHANGED 23 SEPARATE TIRES AND PROBLEM PERSISTS. M. STAHL OF HYUNDAI STATES THIS IS A CHARACTERISTIC OF LOW PROFILE TIRES. ELECTRICAL PROBLEMS BEGAN SHOWING UP ON A ROTATING BASIS. INCLUDING, PARK ASSIST NOT WORKING REGULARLY. VENTILATION CHANGING ON ITS OWN. BLIND SPOT INDICATORS NOT WORKING. REAR WINDOWS NOT WORKING. HEATED SEATS NOT HEATING. DASH DISPLAY CHANGES ON IT'S OWN. FOLDING MIRRORS NOT FOLDING AS THEY SHOULD. CAR WENT DEAD ONCE. ZERO ACCELERATION TWICE WHEN MERGING INTO TRAFFIC. SMART TRUNK NOT FUNCTIONING. VENTS BLOWING ICE COLD AIR WITHOUT AC BEING ON. MOST OF THESE HAVE BEEN PHOTOGRAPHED OR VIDEOD. DEALER EMPLOYEES HAVE ALSO WITNESSED MOST OF THESE. OCCURRENCES HAVE BEEN IN ALL DRIVING CONDITIONS FROM STATIONARY, BACK ROADS AND HIGHWAYS. I HAVE ALL REPAIR ORDERS DOCUMENTING OVER 60 DAYS OF LOSS OF USE WHILE CAR WAS AT THE DEALER.

Mileage: 6,000

Jan 16, 2016

2015 HYUNDAI GENESIS ON DEC. 23 AT 5;30 PM MY CAR DIED WHILE I WAS STOPPED AT A TRAFFIC LIGHT ON A FIVE LANE STATE ROAD. ALL MALFUNCTION LIGHTS CAME ON. I USED MY FLASHERS CALLED THE POLICE AND WAITED ABOUT 10 MINUTES WITH CARS WHIZZING AROUND ME. TWO POLICE CARS ACCOMPANIED BY A FIRE ENGINE ARRIVED BLOCKED ALL LANES OF THE ROAD WHILE FIREMEN PUSHED THE CAR OFF THE ROAD TO SAFETY. THE CAR WAS TOWED TO DEALER WHERE IT REMAINED FOR 14 DAYS. PROBLEM WITH ECU. ON JULY 25, 2015 MY GENESIS WITH 5888 MILES WOULD NOT GO OVER 4 MPH AND THEN DIED WHILE ON A PRIVATE ROAD. ALL MALFUNCTION LIGHTS WERE LIT. CAR TOWED TO DEALER WHERE IT WAS FOR 6 DAYS. PROBLEM WITH ECU. EVEN THOUGH THE CAR HAS BEEN REPAIRED TWICE I AM NOW AFRAID TO DRIVE THIS CAR AND FEEL THERE IS A SAFETY DEFECT OVER WHICH I HAVE NO CONTROL. THE NEXT TIME IT FAILS I MIGHT NOT BE SO LUCKY.

Mileage: 11,888

Aug 20, 2015

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO USE THE KEY FOB TO GET INTO THE VEHICLE, THE DOORS FAILED TO UNLOCK. THE CONTACT STATED THAT THE TRADITIONAL KEY WAS USED TO TRY TO OPEN THE LOCK BUT FAILED TO ALLOW THE CONTACT ACCESS INTO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SYSTEM NEEDED TO BE RESET AND THE BATTERY IN THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. UPDATED 9/28/15 *BF *CN

Mileage: 4,700

Jul 10, 2015

VEHICLE STALLED AS I WAS DRIVING ABOUT 25 MPH. ALL SYSTEMS FAILED. IT COULD NOT BE STARTED AGAIN AND HAD TO BE TOWED. THERE WAS NO PREVIOUS INDICATION OF ANY MECHANICAL/ELECTRICAL PROBLEM.

Mileage: 4,200

Jun 1, 2015

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS A PLASTIC COVER OVER THE KEY ON THE FRONT DRIVER SIDE DOOR THAT FAILED TO COME OFF, WHICH PREVENTED THE KEY FROM BEING USED. THE VEHICLE COULD ONLY BE OPENED USING THE KEY FOB AND THE DRIVER DOOR WAS THE ONLY DOOR THAT HAD A KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 23, 2015

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT RODENT'S CHEWED ON THE WIRES INSIDE THE ENGINE COMPARTMENT, WHICH CAUSED THE AIR CONDITIONING UNIT TO MALFUNCTION. THE AIR CONDITIONER UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Mileage: 1,500

Jan 20, 2015

WHILE DRIVING AT 60 MPH, SPEEDOMETER, ODOMETER, TURN SIGNALS, POWER STEERING ASSIST AND OTHER ACCESSORIES STOPPED FUNCTIONING. *TR

Mileage: 300