14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 14 of 14
Aug 29, 2025

File with NHTSA now please!!!! What do you have to lose??? If anything If they do an investigation we are safe post warranty. Report a Vehicle Safety Problem, Equipment Issue | NHTSA [XXX] The Hyundai Kona Electric Vehicle (EV) has experienced issues with its Integrated Charging Control Unit (ICCU) due to problems with the low-conductivity coolant (BSC-1) used in models produced between 2018 and October 2021. This coolant can crystallize, forming debris that clogs the cooling system, leading to false "Refill Inverter Coolant" warnings and potential overheating risks. A Technical Service Bulletin (TSB 23-01-049H) outlines a recall to flush and replace the coolant with an improved BSC-2 formula to address this issue. However, improper or repeated coolant flushes, if not performed correctly using Hyundai’s specialized equipment and procedures, can leave air bubbles or residual debris in the system, which may impair cooling efficiency and stress critical components like the ICCU, inverter, and electric motor. Repeated coolant flushes, especially when not executed properly, can exacerbate issues by introducing air locks or failing to fully remove crystallized debris, potentially causing damage to the ICCU, inverter, and motor. Air bubbles trapped in the cooling system can reduce heat dissipation, leading to overheating that may degrade the ICCU’s electronics or cause the inverter and motor to operate at unsafe temperatures, risking premature failure. Posts on forums indicate that some vehicles required multiple flushes to clear the warning, with improper flushing sometimes leaving contaminants that continue to trigger sensors or obstruct coolant flow. This underscores the importance of having the procedure done by trained technicians using the correct tools to avoid long-term damage to these sensitive components. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 29, 2025

Potential Fire and safety risk ... The Hyundai Kona Electric Vehicle (EV) has experienced issues with its Integrated Charging Control Unit (ICCU) due to problems with the low-conductivity coolant (BSC-1) used in models produced between 2018 and October 2021. This coolant can crystallize, forming debris that clogs the cooling system, leading to false "Refill Inverter Coolant" warnings and potential overheating risks. A Technical Service Bulletin (TSB 23-01-049H) outlines a recall to flush and replace the coolant with an improved BSC-2 formula to address this issue. However, improper or repeated coolant flushes, if not performed correctly using Hyundai’s specialized equipment and procedures, can leave air bubbles or residual debris in the system, which may impair cooling efficiency and stress critical components like the ICCU, inverter, and electric motor. Repeated coolant flushes, especially when not executed properly, can exacerbate issues by introducing air locks or failing to fully remove crystallized debris, potentially causing damage to the ICCU, inverter, and motor. Air bubbles trapped in the cooling system can reduce heat dissipation, leading to overheating that may degrade the ICCU’s electronics or cause the inverter and motor to operate at unsafe temperatures, risking premature failure. Posts on forums indicate that some vehicles required multiple flushes to clear the warning, with improper flushing sometimes leaving contaminants that continue to trigger sensors or obstruct coolant flow. This underscores the importance of having the procedure done by trained technicians using the correct tools to avoid long-term damage to these sensitive components.

Aug 29, 2025

File with NHTSA now please!!!! What do you have to lose??? If anything If they do an investigation we are safe post warranty. Report a Vehicle Safety Problem, Equipment Issue | NHTSA [XXX] The Hyundai Kona Electric Vehicle (EV) has experienced issues with its Integrated Charging Control Unit (ICCU) due to problems with the low-conductivity coolant (BSC-1) used in models produced between 2018 and October 2021. This coolant can crystallize, forming debris that clogs the cooling system, leading to false "Refill Inverter Coolant" warnings and potential overheating risks. A Technical Service Bulletin (TSB 23-01-049H) outlines a recall to flush and replace the coolant with an improved BSC-2 formula to address this issue. However, improper or repeated coolant flushes, if not performed correctly using Hyundai’s specialized equipment and procedures, can leave air bubbles or residual debris in the system, which may impair cooling efficiency and stress critical components like the ICCU, inverter, and electric motor. Repeated coolant flushes, especially when not executed properly, can exacerbate issues by introducing air locks or failing to fully remove crystallized debris, potentially causing damage to the ICCU, inverter, and motor. Air bubbles trapped in the cooling system can reduce heat dissipation, leading to overheating that may degrade the ICCU’s electronics or cause the inverter and motor to operate at unsafe temperatures, risking premature failure. Posts on forums indicate that some vehicles required multiple flushes to clear the warning, with improper flushing sometimes leaving contaminants that continue to trigger sensors or obstruct coolant flow. This underscores the importance of having the procedure done by trained technicians using the correct tools to avoid long-term damage to these sensitive components. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 29, 2025

Potential Fire and safety risk ... The Hyundai Kona Electric Vehicle (EV) has experienced issues with its Integrated Charging Control Unit (ICCU) due to problems with the low-conductivity coolant (BSC-1) used in models produced between 2018 and October 2021. This coolant can crystallize, forming debris that clogs the cooling system, leading to false "Refill Inverter Coolant" warnings and potential overheating risks. A Technical Service Bulletin (TSB 23-01-049H) outlines a recall to flush and replace the coolant with an improved BSC-2 formula to address this issue. However, improper or repeated coolant flushes, if not performed correctly using Hyundai’s specialized equipment and procedures, can leave air bubbles or residual debris in the system, which may impair cooling efficiency and stress critical components like the ICCU, inverter, and electric motor. Repeated coolant flushes, especially when not executed properly, can exacerbate issues by introducing air locks or failing to fully remove crystallized debris, potentially causing damage to the ICCU, inverter, and motor. Air bubbles trapped in the cooling system can reduce heat dissipation, leading to overheating that may degrade the ICCU’s electronics or cause the inverter and motor to operate at unsafe temperatures, risking premature failure. Posts on forums indicate that some vehicles required multiple flushes to clear the warning, with improper flushing sometimes leaving contaminants that continue to trigger sensors or obstruct coolant flow. This underscores the importance of having the procedure done by trained technicians using the correct tools to avoid long-term damage to these sensitive components.

Aug 2, 2025

Manufacturing defect ... Took it in 4 times for "refill inverter coolant" warning . They had a campaign ' tried by couldn't get the light to go away . It was their first time ever performing this on an EV at Kerry hyundai alexandria . Now TD EV in mason Ohio is confirming my inverter failed as a direct result of the poor flushes and poor manufacturing. I am seeking for hyundai to cover all related costs. I haven't had my vehicle for over a month . It's out of warranty 'however this was a known issue they issued a campaign for 'and then couldn't fix the issue after 4 or 5 tries and 2 different hyundia dealers . All work performed will be listed at Kerry hounding in alexandria KY and Jefferson wyler hyundai cincinnati Ohio.

Aug 2, 2025

Manufacturing defect ... Took it in 4 times for "refill inverter coolant" warning . They had a campaign ' tried by couldn't get the light to go away . It was their first time ever performing this on an EV at Kerry hyundai alexandria . Now TD EV in mason Ohio is confirming my inverter failed as a direct result of the poor flushes and poor manufacturing. I am seeking for hyundai to cover all related costs. I haven't had my vehicle for over a month . It's out of warranty 'however this was a known issue they issued a campaign for 'and then couldn't fix the issue after 4 or 5 tries and 2 different hyundia dealers . All work performed will be listed at Kerry hounding in alexandria KY and Jefferson wyler hyundai cincinnati Ohio.

May 3, 2024

My vehicle has said, refill inverter coolant, I took it in a couple of days ago and they said there is an open recall and they would fix it. They called me back after I dropped it off and informed me that they did not have the specific coolant, and no one in the area did. Over the past couple days, my vehicle has had issues turning on.

May 3, 2024

My vehicle has said, refill inverter coolant, I took it in a couple of days ago and they said there is an open recall and they would fix it. They called me back after I dropped it off and informed me that they did not have the specific coolant, and no one in the area did. Over the past couple days, my vehicle has had issues turning on.

Jan 31, 2023

July of 2022, vehicle went in due to battery not charging. Vehicle kept at Temecula Hyundai repair until September 2022 for EV battery replacement. Upon return, EV battery still didn't change. September 2022 vehicle went back for repairs. Returned October 2022. Was told battery overheating sensor was faulty and was turned off. As a result the EV battery will not be able to charge beyond 90%. Was told nothing else they could do to repair the car. When I asked if there was an increased risk of battery getting too hot, the response was " their should not be". My concern is that their going to be an overheating issue while the vehicle is changing at my home. Contacted Hyundai about it; they did an investigation and determined there was reason for them to buy back the vehicle. They offered to buy it back at less that what the buy out the finance company states. It is now February 2023. Hyundai still has yet to buy back the vehicle at what is owed on it, and still have no idea how to due the proper repairs. They still cannot assure that the battery won't overheat and there are no sensors to notify if it does.

Jan 31, 2023

July of 2022, vehicle went in due to battery not charging. Vehicle kept at Temecula Hyundai repair until September 2022 for EV battery replacement. Upon return, EV battery still didn't change. September 2022 vehicle went back for repairs. Returned October 2022. Was told battery overheating sensor was faulty and was turned off. As a result the EV battery will not be able to charge beyond 90%. Was told nothing else they could do to repair the car. When I asked if there was an increased risk of battery getting too hot, the response was " their should not be". My concern is that their going to be an overheating issue while the vehicle is changing at my home. Contacted Hyundai about it; they did an investigation and determined there was reason for them to buy back the vehicle. They offered to buy it back at less that what the buy out the finance company states. It is now February 2023. Hyundai still has yet to buy back the vehicle at what is owed on it, and still have no idea how to due the proper repairs. They still cannot assure that the battery won't overheat and there are no sensors to notify if it does.

Jul 28, 2022

I was parking my Hyundai Kona electric car going very slow when without warning it took off going over 100 miles per hour. I couldn't control the vehicle. The brakes didn't stop the car. It ran over a wood parking beam, hit two light posts, and went over a concrete structure before finally stopping on its own. I was not hurt. Fortunately, no one else was hurt. I had my seat belt on. The air bags did not deploy. It was witnessed by another person. I had it towed to the Hyundai dealer in Webster. It is at Vision Collision. State Farm is paying for the repairs. When I got home after the incident I went online and discovered that acceleration problems with this car and year had been reported by others. This is a serious car defect that could result in the loss of life.

Jul 28, 2022

I was parking my Hyundai Kona electric car going very slow when without warning it took off going over 100 miles per hour. I couldn't control the vehicle. The brakes didn't stop the car. It ran over a wood parking beam, hit two light posts, and went over a concrete structure before finally stopping on its own. I was not hurt. Fortunately, no one else was hurt. I had my seat belt on. The air bags did not deploy. It was witnessed by another person. I had it towed to the Hyundai dealer in Webster. It is at Vision Collision. State Farm is paying for the repairs. When I got home after the incident I went online and discovered that acceleration problems with this car and year had been reported by others. This is a serious car defect that could result in the loss of life.

Aug 26, 2021

On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching fire in some instances. The car has the same battery a the 2018 to 2020 models. The guidance for those model years has been to park the car outside, in case there is a fire. We live in an HOA condo (and do have the option to park outside our garage). As of today, there is no ETA of a fix for a new battery. If they end up replacing it with another LG battery with the same faulty cell issues, I feel like this is a danger to my and my family's lives. Due to the battery issue, they also quit selling the Kona in Korea in April, a full month before we purchased our car. They sold us a car with a known issue. I want them to buy back this car, due to the safety issues.

Aug 26, 2021

On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching fire in some instances. The car has the same battery a the 2018 to 2020 models. The guidance for those model years has been to park the car outside, in case there is a fire. We live in an HOA condo (and do have the option to park outside our garage). As of today, there is no ETA of a fix for a new battery. If they end up replacing it with another LG battery with the same faulty cell issues, I feel like this is a danger to my and my family's lives. Due to the battery issue, they also quit selling the Kona in Korea in April, a full month before we purchased our car. They sold us a car with a known issue. I want them to buy back this car, due to the safety issues.