This Problem Across All Years
1. Component or System Failed or Malfunctioned: The primary component that has consistently failed or malfunctioned is the air conditioning (AC) system. The AC unit does not adequately cool the vehicle's cabin, especially in hot weather. The vehicle is available for inspection upon request; it has been previously inspected by authorized Hyundai dealerships. 2. How Safety was Put at Risk: The malfunctioning AC unit poses a significant health and safety risk, particularly due to the presence of a [XXX] infant who frequently rides in the vehicle. Driving in a hot car without effective cooling can lead to heat-related distress for a young child. There is also a concern that this persistent issue may indicate a broader manufacturing defect, potentially warranting a safety recall. 3. Problem Reproduced or Confirmed by Dealer/Service Center: Yes, the problem has been repeatedly reproduced and confirmed by an authorized Hyundai dealership. Paramus Hyundai has examined this specific AC issue on four separate occasions during the last summer, and a fifth visit is now scheduled/imminent. Despite these multiple service attempts, the issue remains unresolved. 4. Inspection by Manufacturer, Police, Insurance, or Others: The vehicle and its AC component have been inspected multiple times by an authorized Hyundai dealer (Paramus Hyundai). The manufacturer, Hyundai Motor America, is aware of this ongoing issue, as evidenced by two formal customer service cases: an older case (Case Number: [XXX]) handled by Customer Service Specialist Raghad, and a more recent, open case (Case Number: [XXX]) handled by Customer Service Specialist Simran. The repeated advice given for the new case is the same as previous attempts, indicating a lack of definitive resolution despite manufacturer involvement through their customer service channels. 5. Warning Lamps, Messages, or Other Symptoms: No specific warning lamps or messages have appeared on the vehicle's dashboard related to the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
1. Component or System Failed or Malfunctioned: The primary component that has consistently failed or malfunctioned is the air conditioning (AC) system. The AC unit does not adequately cool the vehicle's cabin, especially in hot weather. The vehicle is available for inspection upon request; it has been previously inspected by authorized Hyundai dealerships. 2. How Safety was Put at Risk: The malfunctioning AC unit poses a significant health and safety risk, particularly due to the presence of a [XXX] infant who frequently rides in the vehicle. Driving in a hot car without effective cooling can lead to heat-related distress for a young child. There is also a concern that this persistent issue may indicate a broader manufacturing defect, potentially warranting a safety recall. 3. Problem Reproduced or Confirmed by Dealer/Service Center: Yes, the problem has been repeatedly reproduced and confirmed by an authorized Hyundai dealership. Paramus Hyundai has examined this specific AC issue on four separate occasions during the last summer, and a fifth visit is now scheduled/imminent. Despite these multiple service attempts, the issue remains unresolved. 4. Inspection by Manufacturer, Police, Insurance, or Others: The vehicle and its AC component have been inspected multiple times by an authorized Hyundai dealer (Paramus Hyundai). The manufacturer, Hyundai Motor America, is aware of this ongoing issue, as evidenced by two formal customer service cases: an older case (Case Number: [XXX]) handled by Customer Service Specialist Raghad, and a more recent, open case (Case Number: [XXX]) handled by Customer Service Specialist Simran. The repeated advice given for the new case is the same as previous attempts, indicating a lack of definitive resolution despite manufacturer involvement through their customer service channels. 5. Warning Lamps, Messages, or Other Symptoms: No specific warning lamps or messages have appeared on the vehicle's dashboard related to the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Message: "check/refill coolant light has intermittently come on for past two days. I checked coolant and it is lower than "max" but higher than "min". Also, why is this website saying 0 unaddressed recalls on my car? There are recalls that were not done on my car. Message: "0 Unrepaired Recalls associated with this VIN"
Message: "check/refill coolant light has intermittently come on for past two days. I checked coolant and it is lower than "max" but higher than "min". Also, why is this website saying 0 unaddressed recalls on my car? There are recalls that were not done on my car. Message: "0 Unrepaired Recalls associated with this VIN"
HORN STOPS WORKING. IT STOPPED WORKING ABOUT A YEAR INTO OWNING THE CAR, THEN AGAIN A FEW WEEKS LATER. THE HORN SEEMS TO STOP WORKING AFTER WINDSHIELD WIPER FLUID IS REFILLED; NOT SURE IF IT'S RELATED THOUGH. I HAVE BEEN IN SITUATIONS WHERE I NEEDED TO USE THE HORN BUT WAS UNABLE TO BECAUSE IT WAS CONSTANTLY NOT WORKING.
HORN STOPS WORKING. IT STOPPED WORKING ABOUT A YEAR INTO OWNING THE CAR, THEN AGAIN A FEW WEEKS LATER. THE HORN SEEMS TO STOP WORKING AFTER WINDSHIELD WIPER FLUID IS REFILLED; NOT SURE IF IT'S RELATED THOUGH. I HAVE BEEN IN SITUATIONS WHERE I NEEDED TO USE THE HORN BUT WAS UNABLE TO BECAUSE IT WAS CONSTANTLY NOT WORKING.
There were several recall/service notices on my vehicle. I brought car to dealer in May and they were unable to address them all b/c I was informed a dealer specific piece of equipment necessary for the recall had broken and they could not address that issue. Why is it saying on NHTSA website zero unaddressed recalls for my car? Here are some of the notices: Service Campaign 9A4: Kona EV DTC Inspection, BMS Update, and BSA Replacement – Dealer Best Practice August 29, 2023 I believe there was an additional issue of concern. I originally scheduled for early 2024 & then there was an additional recall/concern and I could not be accommodated until May 2024; however, as mentioned, they were unable to address all the issues at that time. Please let me know.
There were several recall/service notices on my vehicle. I brought car to dealer in May and they were unable to address them all b/c I was informed a dealer specific piece of equipment necessary for the recall had broken and they could not address that issue. Why is it saying on NHTSA website zero unaddressed recalls for my car? Here are some of the notices: Service Campaign 9A4: Kona EV DTC Inspection, BMS Update, and BSA Replacement – Dealer Best Practice August 29, 2023 I believe there was an additional issue of concern. I originally scheduled for early 2024 & then there was an additional recall/concern and I could not be accommodated until May 2024; however, as mentioned, they were unable to address all the issues at that time. Please let me know.
The push door to the charging port locks and I am unble to open it. It will sometimes unlock if I push the unlock button several times. This is worrisome since I need access to the charging port to charge my batter. Not sure if there is a design flaw with the latch to the door.
The push door to the charging port locks and I am unble to open it. It will sometimes unlock if I push the unlock button several times. This is worrisome since I need access to the charging port to charge my batter. Not sure if there is a design flaw with the latch to the door.