2020 HYUNDAI KONA Engine Problems

Vehicle suddenly began shutting off upon braking and/or acceleration at any speed, idling very hard, and/or barely starting or dying immediately after starting and making a very loud whining noise while driving on an interstate. A mechanic ran a diagnostic test on it and determined that it was a P1327 code and recommended it be taken to dealership for full engine failure. This particular code was known by Hyundai to occur on certain models and years, including Kona 2019-2021, as early as 2022 and while a recall campaign was initiated, no recall to date has been issued. No warning indicators on dash occurred in advance or even after the vehicle began malfunctioning (i.e., no check engine indicator, etc.). Vehicle is available at dealership upon request.

The vehicle has ~51K miles. It has been maintained according to the manufacturer's recommended repair schedule. At low speeds (<10 mph) or when coming from a full stop the vehicle hard shifts. When driving up inclines at low speeds (<10 mph), the vehicle shakes and stutters on the verge of shutting off. This happened twice on [XXX]. I experienced a full vehicle shut off on [XXX} while the vehicle was stationary, but shifted into drive . In August, the vehicle stuttered and shook before shutting off. I have reported three instances of this issue to my local Hyundai dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine shut down when the car stops at a red light or stop sign. There are metal shavings in the oil due to issues with the pistons.

I purchased a used 2020 Hyundai Kona with the Nu 2.0L engine. I drove the vehicle regularly without issue for several years, including two days before the incident. On the day of the incident, I attempted to start the vehicle but it ran irregularly. I shut off the vehicle after a few seconds and restarted. The vehicle stalled seconds after starting. On subsequent attempts it failed to start at all. I learned of Recall 203 (defective piston rings), which affects this model year and engine. I contacted Hyundai, who recommended I visit a dealer. Upon inspection, the dealer recommended engine replacement. Hyundai denied engine replacement under Recall 203, on the grounds that the recall was "closed" during an inspection in 2021 (prior to my ownership) despite the defective part not being replaced. This engine, with defective and recalled part, has now experienced sudden and unexpected failure. Hyundai has been uncooperative and I have been without a vehicle for nearly a month.

Ignition, speed and driving halts. I've had this Kona repaired a couple years ago and it took about 6-8mos to get my vehicle back, the this year 2025 the vehicle again is giving me problems. I thought of applying the lemon law however the week of the 6-8months being in the repair shop, I got the vehicle back, and the owner(mr. Crisostomo was very kind and understanding) so it made me be more patience nonetheless there's only so much he could do if he is not the one repairing the vehicle. I was offered carpets for my patience yet still have not gotten them and feel like a bother when I call to inquiry about them and it's not the service manager that I talk to , I feel otherwise. That could just be me, however I know good customer service if it's presence. For the actually year, I would need to check emails and records. But it's probably the year after so 2022 ( almost certain) now, This year, 2025.. I see that there is a recall that the dealership did not inform me. The vehicle is paid of last year, because I was going to relocate but that had changed. I found out about the recall cause my dad had died and step mother is using my other car so I'm using the Kona much more that 3 days a week. I keep dying out in one (1) day.. I died out twice. So I checked if there's a recall and there is. I would like my vehicle repurchased or credit for the amount purchased or I like a jeep 2 door ( is fine) as a recovery vehicle, thank you.

2020 Hyundai Kona wirh 22,000 miles, original owner, great condition(except oil usage). First consumption test used 3/4 qt. in 1,000 miles. Seems convenient that Hyundai says 1 qt & the dealership came up with 3/4 so there is no problem. BULL! No oil light came on to warn of low oil.

Car has extreme oil consumption and power stalls which are related to a recall in 2021 for bad poston rings which werent properly heat protected. I brought in and they said it was checked for recall but engine was never actually replaced. My warning lights come on for oil when this happens. My engine could either seize or I could lose power on highway. Car dealership laughed in my face when brought and told me id have to fork over 10k for a new engine which doesn't seem accurate considering Hyundai manufactured this vehicle with bad piston rings.

Vehicle showed these warning lights while stalling out at stop signs: FCA, ESC, and DBC. She was able to turn off the car and restart it. We took it to a Hyundai dealership and ran a diagnostic test where they found nothing wrong. They noticed her oil was low, so they topped it off. This was on a Monday. By Saturday, she had this issue again where she stalled out at a stoplight in the center lane of a 4 lane busy road and had to coast to a parking lot where she restarted the car. We then personally checked the oil again, she was almost out of oil!! We added more full synthetic oil. We googled the issue and saw other 2020 Kona's have this issue. I spoke with Hyundai Consumer Affairs to get advice but they said without any open recalls or extended warraties they couldn't help. They suggested the lengthy process of a repeated oil consumption test at the dealership. We are now taking it to an engine shop today (8-29-25) where he will try to put a syntheic blend in after taking out the full syntheic out. The mechanic said sometimes this helps the oil consumption. We will see how the car runs with the blend. He mentioned that his research shows older models had this issue and Hyundai replaced some engines.

The engine on my 2020 Hyundai Kona failed suddenly while driving, causing complete loss of power. There were no warning lights until after the failure. The vehicle was towed to a Hyundai dealership. Initially, the dealership stated the failure was related to an open recall from 2021 and warned that repairs might not be covered because the recall had not been completed. I sent them a written request outlining both NHTSA Recall 21V-301 (federally mandated) and Service Campaign 974, asking for documentation supporting their diagnosis and any communications with corporate. This request was ignored. Afterward, the dealership said they would replace the engine, but upon completion they recommended replacing certain bolts and hoses at my expense ($849), claiming that if I declined, any future related repairs would not be covered. When asked why these parts were not included in the repair or how their condition would void future coverage, I was told they were “normal wear” items not covered under warranty. No documentation or policy basis was provided. When asked whether the repair was processed under Recall 21V-301 or Campaign 974, they stated it was not tied to either and was filed under the powertrain warranty without corporate involvement. Multiple shop personnel had earlier confirmed verbally that the failed part matched the recall defect, but the service manager provided a different explanation and refused supporting documents. The dealership also claimed Recall 21V-301 was “completed” in October 2021 via a software update, despite the vehicle never having been at the dealership since purchase. No proof of recall completion or CNDS software installation was provided. The lack of evidence that Recall 21V-301 was properly remedied, the possibility of an improper closure in Hyundai’s system, and the fact that the failure matched the recall defect raise serious concerns about compliance with federal recall requirements. I am waiting for corporate to contact me also.

I am the original owner of a 2020 Hyundai Kona equipped with the 2.0L Nu MPI engine. This engine has been subject to known manufacturing defects, including excessive oil consumption, timing component wear, and premature failure. Hyundai has acknowledged that my specific engine falls within the range of engines affected by this defect and has confirmed that it is part of a recall/service campaign group. However, Hyundai is refusing to repair or replace the engine because it passed a vibration test back in 2021. That test was performed over three years ago, and my vehicle is now experiencing major engine problems, including the activation of check engine light with code P0017, which refers to crankshaft-camshaft correlation issues — a known symptom of the engine defect. Hyundai is denying coverage based on a test that is now outdated and irrelevant, despite the fact that the engine is part of the known defect group and is showing signs of failure consistent with hundreds of similar cases. The vehicle is no longer under powertrain warranty, but the root cause of the failure is clearly related to the previously identified defect. Hyundai’s refusal to act puts me, and potentially others, at risk of sudden engine failure due to timing or lubrication problems. This is a potential safety issue if the engine stalls while driving. I respectfully request that NHTSA investigate Hyundai’s use of past vibration tests to deny coverage for active and dangerous engine defects. Owners like myself should not be penalized for a test performed years ago when clear evidence of failure now exists.

I was driving when I heard a rattle below the car. About a mile later, my engine died. Turns out the oil plug fell out causing irreparable damage to my engine. Was fortunate to be able to coast down the bottom side of the bridge I was on to a safe spot off to the side.

Car is losing power. Car is stopping in the middle of the road. Car was towed to my Personal mechanic on June 21,2025 who has ran a diagnostic on vehicle & vehicle is throwing out an Engine Failure Code. Check Engine light is blinking ; car is making odd "knocking type" noises. First appeared June 20, 2025. Car is not safe to drive due to losing power. Vehicle is now being towed to the dealership (after multiple calls) and the loss of power is concerning/dangerous if vehicle looses power with traffic around. I feel I won't be able to get the vehicle and myself off the road safely before an accident/injury/fatality occurs. I will upload a copy of the diagnostic report

Recall 203 was done on vehicle immediately upon purchase in 2021. Recall 974 was done and CNDS software installed in 2022. Engine stalled and check engine light came on at the end of February. Took car in March 11th to the dealership was told that the engine would need to be replaced due to code P1327. Said there was piston noise. Told me none of it is covered and that I would be out of pocket almost $9,000.00 with a car that is 5 years old. Have a case open with Hyundai Consumer Affairs (Case#[XXX]) and have not heard anything back from them. I am needing to know if this should be covered. According to my research it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the car it stalled and all dash lights came in. After about 20 mins it started back up and I proceeded down the road. After a few minutes the engine light came on blinking. I got the car to a local mechanic who placed it in the diagnostic machine. It came back code engine-pistons. I have a Hyandai 2020 Kona MPI-NU 2.0l engine but it was not included in the recall of the same vehicles.

My vehicle has a very rough idle-vibrating at idle or stopped and not shifting properly-gear slipping. There is sluggish acceleration or jerking and the problem worsens while at a stop light/stop sign or at times when making a turn. The RPM goes between 200-300 when I accelerate to go from a stop and the car revs as it slowly hits 20 mph and then jerks into the 30-40mph on the streets. I took it to the dealer January 2025 where they could not duplicate the concern, and all they did was a TCM judder improvement update for the DCT. The problem was dismissed as being an issue associated with the DCT and was told that unless a warning light turned on or my car broke down on me, they couldn't do anything more. The service representative advised that if I am in stop and go traffic and the car starts vibrating or shaking, I should pull over the side and turn off the car for a few minutes before continuing on my way. It has been less than 2 months and I have to take it back to the dealer so they can run diagnostics on it again. Same issues, no warning lights on the dashboard indicating there is a problem, but I am not comfortable driving the car anymore.

The contact owns a 2020 Hyundai Kona. The contact stated that while her daughter was driving approximately 30 MPH, the check engine warning light illuminated, and the vehicle stalled. The driver was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The contact stated that the mechanic had not diagnosed the vehicle; however, an oil change was performed. The vehicle was repaired; however, the check engine warning light remained constantly illuminated. The contact that the vehicle was taken to a local dealer and two software updates were performed as per the manufacturer recalls on the vehicle, but the contact was informed that the recall repair for NHTSA Campaign Number: 21V301000 (Engine) could not be performed. The contact stated that the check engine warning light remained illuminated, and the vehicle was taken to an independent mechanic. The mechanic related the engine warning light being illuminated with the unrepaired recall. The contact was referred to the dealer again for assistance. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

Vehicle has problems shifting between 1st and 2nd gear. Stutters and has issues accelerating. Has almost caused me to be hit while turning left against traffic. Was serviced at Hyundai dealership today and they cannot replicate the issue or find anything wrong and reprogrammed the clutch touch point engagement. It happened again on the way home.

Check engine light came on and car lost power while driving.

When stopped at a light, I hit the gas and the car just sputtered. The car jolted and did not move, finally, hit the gas again it was able to move. It has happen before. My roommate's Dad told me I need to keep track of problem and file a report. I was told the injectors needed to be cleaned. I put injector cleaner into it, It seem to help but it happened again. It seems the dealer just says something needs to be cleaned.

The vehicle shut down while I was driving approximately 40 mph on a major throughway out of town. I was unfamiliar with the area and had to quickly pull over into a resident's driveway. I immediately shut the vehicle down and tried to restart it. It would not turn over, so I waited a few minutes and tried again. The engine then made a noise that almost sounded like "I quit" and would not make any noise when I turned the key after that. I called a local tow company who towed it to Firestone Complete Auto Care which was the nearest open garage. After they ran their diagnostic, they said that the engine had seized and that there was no oil in the reserve. I never had any engine lights light up on the dashboard until the second the car stopped working, when they ALL came on. My mechanic friend says that these engines have computers that time stamp when the warning lights come on, so it will be interesting to know if they use that information. I have contacted Hyundai customer service and because we are not the original owners of the vehicle, they said the powertrain/engine is not covered under the 5 year/60k mile warranty from Hyundai. We do have an extended warranty through a 3rd party company, but they are giving us a difficult time too. We are still waiting to hear if they will cover the replacement of the engine. This is a HUGE safety risk because my vehicle gave no advanced warning that it was needing service/maintenance and just stopped functioning while I was driving. If I had been on a different street or in the middle of a turn, it could have resulted in injury/death of occupants of the vehicle. My oldest son is also just starting to drive. If he were driving this vehicle when this occurred, he may not have known what to do and could have been stranded in the middle of a busy highway, where an accident could have been imminent.

Loss of power to speed unable to acceleration had to pull over

The contact owns a 2020 Hyundai Kona. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact drove to her destination and while shifting the vehicle into park (P), the vehicle was shaking violently. The contact drove the vehicle to an independent mechanic who determined that the engine was losing compression and referred the contact to a dealer. The contact drove the vehicle for several weeks more due to scheduling at the dealer. The contact observed that the vehicle was consuming oil at an excessive rate. The contact stated that the check engine warning light was constantly illuminated, and the vehicle was intermittently stalling. The contact drove the vehicle to a dealer who determined that the cam shaft and timing belt needed to be replaced. The vehicle was repaired. The contact retrieved the vehicle and the failure reoccurred. The contact stated that the vehicle was stalling, and the check engine warning light was constantly illuminated. The contact returned the vehicle to the same dealer who diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the piston oil rings in engine cylinder #3 were cracked and damaged the cylinder and the engine. The vehicle was not repaired. The contact was notified by the independent mechanic of NHTSA Campaign Number: 21V301000 (Engine). The contact contacted the manufacturer and was informed that the VIN was not included. The failure mileage was approximately 104,000.

Mileage: 104,000

In May 2023 after washing and vacuuming my car, it would not start. The battery appeared dead. I waited and tried periodically, and after about three tries, It started. This happened a couple more times, but always restarted and appeared to recharge. I did not drive the car from June - October, and asked my son to start it periodically while I was away. He tried in Mid June and battery was dead and had to be jumped. The same thing happened in Aug and Sept. Unfortunately, by the time I returned and could get in into Hyundai, it had been 38 months since my purchase. in October the battery seemed to be okay, but the horn did not work. Also, the windshield washer only trickled out and then nothing came out. I made appointment as I had also had a recall on the safety/theft issues. In November, Hyundai of Bradenton, Florida's Serviceman, Mark told me that I needed a new battery which was no longer under warranty and they replaced the horn as it was covered. He said the windshield washer unit was clogged. I chose not to pay $340 for a battery and $80 to unclog windshield washer unit from them. I just feel something is off. On my drive home, the radio came on without prompt. I turned it off, and it came back on seconds later. I turned it off again, and it stayed off. My car is immaculate, and covered when not in use. There is definitely and issue. My Kona only has 21,000 miles on it. Thank you for helping me with this. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, the message "Service Oil Change" was displayed. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,000.

Mileage: 72,000

In December 2022 at 10,000 miles my engine would make knocking noises when idle and hesitate to excelerate before jumping, i took it to dealer and there was no oil on the dipstick. None of the warning lights ever Came on. They started an oil consumption test, did a chamber cleaning on the engine and finally after 3 months and 3,000 extra miles they tell me i need a new engine/ ridiculous a new car with 10,000 miles does this!!

Came off the frwy and stopped and once I got back and accelerated the car began to make metal grinding sound from the engine drove immediately to the dealership that was less then quarter of a mile away. I left it over night and was told the next day it was not safe to drive at all and there was no loaner cars or rental service. 5 days later a loaner was provided. There was no warning light or alert sound for me to know there was something wrong. The car could had stopped on the frwy and caused a major accident. The dealership determined the short block needed to replaced and took action to have it covered under warranty. The car had 13,500 miles on it at the time and 30 days later a new short block was installed and completed with no extra warranty.

The contact owns a 2020 Hyundai Kona. The contact stated that on several occasion while driving at various speeds or coming to a stop, the vehicle stalled and lost motive power. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local dealer to be serviced under TSB 22-01-043H (Engine Monitoring Logic) and the mechanic was made aware of the failure; however, the failure could not be duplicated. The contact stated that the failure was recurring and that the Forward Collision Avoidance warning light was illuminated without any vehicles nearby. The contact stated that the vehicle was then taken to an independent mechanic, where it was diagnosed that the camshaft sensor and exhaust sensor needed to be replaced. The vehicle was taken to a second independent mechanic, who confirmed the diagnosis. The vehicle was then taken to Big Star Hyundai (18100 Gulf Fwy a, Friendswood, TX 77546), where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.

Mileage: 61,000

For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming to a slow turn the car stalled out on me. I quickly put the car in park and started the car and it started back up. But now I feel a loss in power In the car. The car stalled on me more than six times. Every time I came to a complete stop the car would stall. So every stop sign and red light the car was stalling. The car is still under warranty but I do hope this can be resolved. I know it’s the engine that’s definitely having internal mechanical issues and transmission as well. Also the 2 lower headlights are also out as well. This is with the car having 34705 miles only. Wast expecting to have this many issues. I have a video of the car stalling out as well and another showing a rough idle on the car.

My car has been burning oil and knocking and I repeatedly took it back to the dealer with concern that these symptoms are similar to a recent recall on Hyundai Kona engine due to engine failure. Recently I had an inspection (which passed) and as I was driving away from the dealer the engine light came on and I took the car back and the mechanics told me the car is in engine failure! Engine failure can result in dangerous stalling seizing of engine, oil leaks and fires according to the recall information. It is inconceivable to me that my car (2020 Kona) is not included in this recall when I am having the same issues, and this has gone on for three months during which myself and my family (and other drivers on the road) were in danger.

After two years of driving, car seemed to start having engine noises. Felt like loss of acceleration? The vehicle stalled twice after noticing this when in a slower speed. No engine warning light or oil malfunction light ever came on. Our local mechanic said the car was close to being out of oil. Never any evidence of oil on the ground or any type of odor. Dealer was informed of the issue on Nov 9. They said no appointment available until Dec 1, I said the car does not seem safe to drive. Then they changed appointment to Nov 21. No loaner available. Not sure how long this will take to fix if a lot of people are having this type of issue. The car is two years old and with only 12000 miles. We don't go on extensive trips. Mostly drive around town, some highway driving. The servicing was done at dealer at about 6500 miles, they also did something for a "software" recall. And they indicated the next servicing due as 16000 miles. I'm reading some horror stories online, as when there's a problem Hyundai tries to get out of doing the work under their 10 yr warranty. Never, ever had a car that "might need a new engine" (dealer's words) after 12000 miles. Unsafe! Not sure I even trust a "new engine."

The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle, she heard an abnormal sound coming from the vehicle. The contact than noticed that the checking engine warning light was illuminated. The contact stated while driving 45 MPH, the vehicle lost motive power and the oil warning light flashed twice on the instrument panel. The contact was able to pull into a service station and had the vehicle towed to the dealer to be diagnosed. The contact was informed that whenever the last oil change was performed, the drain cap was not replaced, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The contact was informed that the failure was not similar to the failure listed in NHTSA Campaign Number: 21V301000 (Engine). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,000.

Mileage: 18,000

My vehicle has a damaged cylinder bore due to the safety recall about the Hyundai 2020 Kona Piston problem. My engine light keeps going on and off… My issue is that Hyundai has caused the defect and my vehicle is on verge of breakdown, the problem I have is that they can only fit my car in for service in a months time…so I have to drive for another month with a possibility of breakdown.

This vehicle was under recall by Hyundai ( campaign 203 ) For defective piston oil ring. Since day one of owning the vehicle I would notice oil level low by at least a 1/2 quart ( I would top off). After Several trips to the dealer they installed software to detect vibration and it passed . So they said just run it until it dies only then we can replace the engine . Hyundai has since removed car from recall lookup list. Went to 2nd dealer and I'm going through a oil consumption test . They found it uses .4 to .5 quarts ( 2 more tests due) . They say this is normal and they probably will not be able to fix the excessive oil consumption . I have a 2020 Kona with 10,000 miles that can't make it through the oil change cycle with out using oil the oil . I don't know what to do at this point Hyundai is not Honoring the recall . They are trying every trick in the book to avoid their obligations.

Leased 5/24/2020. Poor mileage . Told had to break in. On 3/24, 3/29 and 3/30, 2020, car stalled out in traffic. Called for service and given date 3 weeks later. Called Another dealer and got appt. for next day.Spoke to Hyundai Ca. (Sonia) and got case number(1811 5897). On 4/2/2020Blue Link advised to take to dealership, that there was a problem with Engine Control System.The service report was written up that customer states check engine light on.We told them that the car stalled in traffic(very dangerous), but they wouldn’t write that up. They state that they repaired the car and no code was found. An recall was mailed to house. Made appt for 11/15/2020. Had engine rings recall, they said they did an Atkinson Engine Insp.On 12/6/2020 we received from Blue Link a notice for a possible condition with Engine Control System. At the same time notice appeared car stalled, again in traffic.Called Hyundai Ca. Talked to a Jordan who started another case number, 1905 7159 and he contacted Centereach Hyundai and we had an appt for 12/8/2020. They had to keep the car which meant we were without a car. On 12/16/2020 Centereach gave us a loaner which we were very appreciative of. The car was finally repaired and given back to us on 12/31/2020. Engine was replaced or rebuilt. We had car in for recall on 11/15/2020 and nothing showed up on Engine. Yet on 12/08/2020 they say the engine noise was caused by faulty bearing and piston slap, did a test and found a passing result. They continued to diagnosis and found scoring on all cylinder walls an indication of piston slap to be confirmed, submitted all proper paper work, photos and video evidence to Hyundai for engine approval. After reading in the newspaper about troubles with Hyundai I felt I should write as we could have numerous times accidents with the stalling of car. Hyundai did not acknowledge and repair car right the first time. It was a dangerous situation.

...three times in one week (twice with me, and once with my wife), while driving in traffic the engine shut down completely, and we had to coast off the road to restart the engine...could easily have been deadly...I have tried to contact my dealer, but continually on hold...have left message for call back...afraid to drive car...

The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated he needed to add a 1½ quart of oil to the engine. The contact took the vehicle to the local dealer, where an unknown test was completed however, the result was not yet provided. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

Mileage: 5,000

2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER DUE TO A NOTICEABLE LEAK AND TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DID NOT PERFORM THE RECALL STATING THE VEHICLE PASSED THE TEST THEREFORE, DID NOT NEED TO BE REPAIRED. THE CONSUMER WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle lost motive power. The vehicle was taken to the dealer and the dealer performed an oil change and oil consumption test after every thousand miles on three separate occasions. The first time the vehicle consumed half a quart of oil. The second and third times, the vehicle consumed a quart of oil. The dealer informed the contact that the vehicle had passed the engine vibration test and the recall was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 12,448.

Mileage: 12,448

The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle had been consuming oil every 500 miles. The contact stated he received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer; however, the dealer inspected the vehicle and advised the contact that they would not replace the engine as the vehicle had passed the software vibration test. The dealer advised the contact to continue to take the vehicle in for oil changes. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 500.

Mileage: 500

The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty was replaced. The contact was informed that the repairs would be performed several months later. The vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 11,000.

Mileage: 11,000

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000(ENGINE). The contact stated that while driving at 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

Mileage: 6,000

Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to Alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai Corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending." It is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).

The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.

Mileage: 12,000

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.

Mileage: 9,000

The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the Piston Noise Sensing System software for the recall was available for update. The failure mileage was approximately 17,000.

Mileage: 17,000

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-301.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle completely died while driving. It was as if I was pressing the gas pedal and I had run out of gas but I had a full tank. Electronics were fine however the engine was extremely hot beyond normal operating temperature with the engine and oil light flashing on and off. The sad part is I just had this vehicle inspected by Hyundai.

Defect engine failure stall or fire. Dealership will not reveiw vehicle without charge because no remedy has been destributed. This recall follows the same pattern asn the Hyndai theta lawsuit?

engine recal stall or fire

The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the of the issue and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was told not to drive this vehicle due to risk of crash and or fire. I have contacted Hyundai for 5 weeks and have gotten nowhere. I need this vehicle to drive to Florida from New Mexico on August 18,2021. I have made 37 calls to Hyundai with zero results. I have no other vehicle to drive. Please help. Thank you.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Recall 20321V301000HYUNDAI IS INITIATING A NEW RECALL CAMPAIGN 203, A SAFETY RECALL TO ADDRESS A CONDITION INVOLVING ENGINE FAILURES RESULTING IN A VEHICLE STALL & OR FIRE IN CERTAIN MODEL YEAR 2019-2020 HYUNDAI ELANTRA, 2019-2021 HYUNDAI KONA, AND 2019-2021 HYUNDAI VELOSTER VEHICLES EQUIPPED WITH 2.0- LITER "NU" MPI ENGINES AND PRODUCED FOR SALE IN THE U.S. AND CANADA. HYUNDAI IS INITIATING THIS ACTION TO ENSURE THE SAFETY OF ITS VEHICLES. This vehicle I purchased brand new from Located in: Universal Hyndai Orlando Address: 12801 South, S Orange Blossom Trl, Orlando, FL 32837 on 1/1/2020. It has 9000 miles on it. This recall is scarey. Since receiving the notice on 4/23/21 there is no remedy on the recall?? So if something happens I will be sure to file a lawsuit to all those directly and indirectly involved. What is the remedy? You cannot issue a recall of this magnitude and do nothing for 3 months since sending out notices. I called Universal Hyndai and they said they cannot do anything without the remedy notification. They also told me they won't cover a loaner vehicle while in repair. I need to speak to someone that knows what is going on and who can handle the rectification of this issue properly. If not give me a replacement vehicle of the same.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Hello, I was instructed to reach out regarding a recall in my vehicle that is not being taken care of. I lease a 2020 Hyundai Kona. About 5 months ago my vehicle started making an odd noise from the engine. It then started stalling, completely turning off while I was driving Hello, I was instructed to reach out regarding a recall in my vehicle that is not being taken care of. I lease a 2020 Hyundai Kona. About 5 months ago my vehicle started making an odd noise from the engine. It then started stalling, completely turning off while I was in the middle of the road, driving it. I reached out to my Hyundai dealership who had me bring it in 3 times to check the oil. They told me that there was nothing they could do. I have since received a letter stating there is a recall on my vehicle but there is no remedy in place and they do not have courtesy cars. So I am stuck making payments on a leased vehicle that is completely unsafe to drive. I am unsure where to go from here. I look forward to your response. Thank you.

The contact owns a 2020 Hyundai Kona. The contact stated while stationary, the vehicle stalled. The vehicle was slow to restart. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall was not yet available. The vehicle was taken to the local dealer who stated the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 8,000. Parts distribution disconnect.

Mileage: 8,000

The contact owns a 2020 Hyundai Kona. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle was included in NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact stated that she had not received a call back however, she received a recall notification. The vehicle was not repaired. The approximate failure mileage was 18,000. Parts distribution disconnect.

Mileage: 18,000

The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

June 25th I noticed a knocking sound on my vehicle. On June 28th I was driving and noticed the knocking sound and was unable to accelerate. I had to exit immediately. The engine shut off and I was unable to restart my car. I waited a few minutes and checked the oil. The engine was smoking and the oil was bone dry. I then got some oil and put it in the car but the vehicle would not start. I had to get it towed to the dealership on Tuesday, June 29th. I was then told that it wasn't the recall although my car did everything listed on the recall except catch on fire. The dealership is saying there is too much oil in the intake. They are giving me the run around and will not return my calls. I have to physically go up to the dealership in order to get feedback. They only tell me that they do not know when I call them.

After taking my vehicle for an oil change, I had to fill the engine with 1 1/2 quarts of oil less than a month after. I took a trip that was less than 1000 miles and had to add 2 1/2 quarts of oil. I took my vehicle into the dealership and explained the issue which turned out that there was a recall. They put me into a loaner because I refuse to drive a vehicle that could potentially cause harm to myself or my family. I then called Hyundai. The acknowledged the recall and provided me with a case number {18373693}. Was told someone would call me in 10 days. To date no one has called me. Was told I had a case manager which turned out to not be true. I am beyond livid! I'm paying for a vehicle I cannot even drive. Something needs to be done.

The malfunction light came on. Called Hyundai Service center the next day. Told they could not get me in for 2 weeks. Called service dept again the next day bc the vehicle was stalling. Service looked at car quickly the next day. I was told engine needed oil, he put some in and let me go. Right after leaving, light went back on and car was stalling. Called again and finally got them to look at it 2 days later. I was told it needed a new engine and it will take 3-4 months to get an engine. I was accused of driving without oil in the car. Not true. A couple of days later I received a recall notice explaining the exact thing that happened to my vehicle. The recall was issued on April 28 so the dealer must have known about it and never told me. They let me drive away in a vehicle that could catch on fire and had a recall on it. I do not have a loaner car bc supposedly they don’t have one. Service Manager was very rude and the general manager was too. I’ve called twice for a loaner and was never called back. My car is 1 year old, has 12,000 miles on it and they inspected and passed it one month prior to the malfunction light going on. I had to beg the service manager to look at my car bc I was scared to drive it. Burdick Hyundai in Cicero,NY should not be allowed to operate if they are ok with their customers driving a recalled vehicle that can catch on fire. Very scary!

Hyundai is not being proactive in addressing this recall. My car has less than 10,500 miles and is already losing oil. I am afraid to drive this vehicle! PLEASE HELP!

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated while driving at an undisclosed speed, the vehicle stalled on three separate occasions. The vehicle was towed to the dealer. The tow truck driver had inspected the vehicle and informed the contact that there was no oil in the engine. The dealer was made aware of the failure but informed the contact that there was no remedy available. The vehicle was not diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 20,500.

Mileage: 20,500

The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed however, the vehicle failed to respond as designed. The contact stated that the vehicle failed to shift into gear properly. The failure recurred several times. The vehicle was taken to the local dealer who inspected the vehicle and performed an oil change. The mechanic was unable to duplicate the failure. The contact then received notification of NHTSA campaign number: 21V301000 (Engine) was concerned that the failure listed in the recall was the cause of the failure his vehicle had experienced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 22,000.

Mileage: 22,000

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, the vehicle stalled. Additionally, the vehicle was slow to start. The check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed. the contact was informed that the starter needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer Priority Hyundai (1499 S Military Hwy, Chesapeake, VA 23320, (757) 420-5450) where the cause of the failure was undetermined. The manufacturer was not contacted. The failure mileage was approximately 28,000. Parts distribution disconnect.

Mileage: 28,000

The contact owns a 2020 Hyundai Kona. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact continued to drive to the residence. The warning light remained illuminated, and the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the oil level was very low. The engine oil was topped off. The contact left the dealer and while driving at an undisclosed speed, the vehicle lost motive power and stalled several times with the check engine warning light illuminated. The vehicle was taken back to the local dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 12,000.

Mileage: 12,000

Car is 1 years old, just over 4600 miles on it. . Over the past month, vehicle stalled 4 times, twice while slowing to a stop during traffic on the freeway, on different days. Thankfully the car started back up again, as I was In the middle lanes both times. Then stalled again once more after each freeway stall, also coming to a stop. Vehicle also seems to be using a lot of engine oil. Started getting dashboard messages needing service. Then a few days after the car stalled for the fourth time, my engine light came on. So I had my car towed to the dealership for service on 6/24/2021. I really feel this is a safety concern, I don't know what I would have done if the car did not restart while I was on the freeway. I could have had my 4 year old niece with me. Only warning light, was the engine light and dashboard said I needed service. Car is currently still in the shop, but they called me today and said the diagnostic shows a CVT (something) insulator failed and they have ordered the part.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There has been no determination when the recall will be implemented. My car is already down over a quart of oil. There are less than 11,000 miles on the vehicle. I am afraid to drive the car!

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at 60 MPH, the vehicle started to lag while depressing the accelerator pedal with several unknown warning lights illuminated. Upon restart of the vehicle, the contact drove slowly back to her home where several warning lights illuminated again on the instrument. The vehicle was driven to a local dealer where it remained since the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 11,000. Parts distribution disconnect.

Mileage: 10,800

Accident due to recall

My engine is consuming more engine oil than it should be. It is consuming 1.5 quarts every 1,000 miles due to a manufacturers defect. I have attempted to reach out to the dealership service department for a resolution in which they have been unable to provide. I purchased this vehicle 05/25/2020 with 18 miles on it. The service department is wanting to charge a total of $1,000 to “test” for the defect. However, said defect is directly related to the recall that I was informed of on 05/03/2021. I noticed the defect in March 2021 when I realized there was no oil in my car. I had it serviced prior to that in late January and do not commute more than 8 miles round trip for work. The defect was experienced again on 06/09/2021 when my engine made a ticking noise while driving it. I again checked my oil to find there was none in it.

A recall has been issued some time back and said it was possible for engine to catch fire. Still to this date no resolution and they’re dragging their feet. People need their vehicles and we still paying for these vehicles that are basically useless. I can’t take my new vehicle on business trips because it’s unsafe so I’m having to rent vehicles. I’ve called and emailed them and it seems to be no rush for them. Ridiculous and sad….

Our car stalled out multiple times within a 5 min increment. We took it to the shop and it has been there for over 30 days. We have no case manager from Hyundai and no estimated time for a fix. We're getting charged out of pocket for a rental that is going on for 30+ days and Hyundai will not: 1. Call us back and give us a case manager 2. Tell us how to be reimbursed for these expenses 3. Provide a timeline or estimate on fixes

On 30 May 21, I was getting ready to pull into my driveway, stopped the vehicle to let a passenger out of car, when suddenly the vehicle accelerated at a high speed crashing into my house. I nor the braking assist could stop the vehicle, resulting in the collision with house. I and my passengers sustained seat belt injuries.

Dears, I have been contacting both the dealership and the manufacturer to assist with the recall, no help whatsoever. I had this issue before the recall and the car still has a similar issue, I cannot drive it and in the same time I don't have another car. and I cannot risk my life or my daughter's being in the car. both parties have been the worst to handle this issue as I was informed the remedy will not be out until end of June. this is a cost damage on me. please advise as I would really appreciate your help. Best, Haya

CAR HAS BEEN TAKEN IN NUMEROUS TIMES FOR EMMISIIONS RELATED ISSUES TO VENT PIPE AND CHARCOAL CANISTER. STILL GETTING SAME CHECK ENGINE CODES. FRUSTRATING SINCE INSPECTION IS DUE. I CONTACTED HYUNDAI CORPORATE.

Mileage: 10,000

TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT MENTIONED THAT OCCASIONALLY THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL, WITH AN ABNORMAL GRINDING SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) WHERE THE MECHANIC PERFORMED AN ENGINE CLEANING HOWEVER, THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 21V301000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,500. PARTS DISTRIBUTION DISCONNECT.

Mileage: 9,500

IN THE LAST 3 WEEKS THE ENGINE STARTED MAKING A RAPPING NOISE, FROM THE TIME I START IT AND DRIVE TILL ITS PARKED AND SHUT OFF. THE RAPPING IS GETTING PROGRESSIVELY LOUDER. I HAD THE OIL CHANGED AT THE DEALERSHIP IN JANUARY AND IS NOT DUE FOR ANOTHER YET. I BOUGHT THE KONA IN AUGUST OF 2020 AND IT HAS LESS THAN 3800 MILES ON IT. I AM DRIVING TO CHARLOTTESVILLE VIRGINIA WITH THREE FAMILY MEMBERS SO I WILL BE TAKING IT TO THE DEALERSHIP FOR SERVICE ASAP.

Mileage: 3,478

ON 2/22/21 MY VEHICLE SHUT DOWN DUE TO NEEDING MY OIL PUMP REPLACED. ABOUT A MONTH LATER MY KONA STARTED MAKING NOISES. IT SOUNDED LIKE A DIESEL TRUCK. I TOOK IT TO THE DEALERSHIP AND NOW THEY HAVE TOLD ME MY ENGINE NEEDS TO BE REPLACED. DUE TO THE ENGINES BEING ON BACKORDER I WILL NOT GETTING MY VEHICLE BACK ANYTIME SOON.

MY 6 MONTH OLD, HYUNDAI 2020 KONA THAT I BOUGHT IN JULY OF 2020 WITH ONLY 7000 MILES ON IT HAD ITS ENGINE FAIL AS I WAS DRIVING MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO A MECHANIC. NO INDICATION LIGHTS CAME ON TELLING ME THAT THERE WAS SOMETHING WRONG WITH THE CAR BEFORE THE ENGINE FAILED. THE CAR IS NOW AT HYUNDAI DEALERSHIP AND THEY ARE TELLING ME THAT MY NEW CAR NEEDS A NEW ENGINE AND THEY HAVE NO IDEA WHAT STARTED IT OR IF REPLACING THE ENGINE WILL FIX IT. THIS INCIDENT HAPPENED WHILE I WAS PULLING INTO A PARKING LOT, WHILE I WAS ON THE HIGHWAY, WHILE I WAS AT A STOP LIGHT AND AGAIN PULLING INTO THE HYUNDAI DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THE DEALERSHIP IS NOT DOING ANYTHING TO MAKE THIS RIGHT.

Mileage: 7,000

WHILE BRAKING FORWARD OR BACKING UP THEIR IS A CONTINUOUS SCRAPED NOISE AND IT DOESN'T MATTER IF IT RAIN ,DRY ,HOT OR COLD WEATHER.IT MY NOISE WHILE BRAKING ALL THE TIME. IT STARTED AT 1,000 MILES AND NOW IT HAS 8,000 MILES.BROUGHT IT IN FEBRUARY 2020.TEST DRIVE ONE 6,000 AND NOISE WAS WORST.THEY SAID ALL OF THEM MAKE SAME NOISE.HELP

Mileage: 1,000

DEALERSHIP HAS HAD MY 2020 KONA SINCE NOVEMBER 12, 2020..SECOND TIME IN FOR SERVICE ON VEHICLE SAME ISSUE, FIRST TIME I WAS TOLD LOUD TICKING NOISE COMING FROM MOTOR WAS NORMAL. BROUGHT BACK AGAIN SECOND TIME AS NOISE WAS GETTING LOUDER, EVEN SENT THEM NOISE VIDEOS OF SOUND, THEY COULD NOT LOCATE AN ISSUE AT FIRST HAD HYUNDAI TECH ASSISTING THEM. FINALLY GOT A RESPONSE FROM THE SERVICE REP TOM WEEK LATER (LAST TIME ANY COMMUNICATION) AT DEALERSHIP SAID THERE IS DEFINITELY ISSUE WITH MOTOR AND NOW HYUNDAI MOTOR CORPORATION AS WELL AS TECH AND DEALERSHIP ARE INVOLVED MAY REPLACE MOTOR. I HAVE NOT HEARD ANYTHING IN 2 WEEKS, LEFT VOICEMAIL FOR SERVICE SHOP MANAGER ON 11/23/2020, I NEVER RECEIVED CALL BACK. DROVE PAST DEALERSHIP TODAY 12/4/2020 AND CAR WAS IN PARKING LOT, I DRIVE PAST NEARLY 3 TIMES A WEEK THIS IS FIRST TIME I HAVE SEEN IT OUTSIDE SINCE DROPPING VEHICLE OFF. THIS IS MY SECOND REPORT ON THIS SITE. TICKING ENGINE NOISE NEVER STOPS, DRIVING, PARK, SITTING IDLE IN DRIVE.

BOUGHT NEW CAR JULY 2020, WAS GOOD FOR A LITTLE WHILE THEN STARTED TO HAVE LOUD TICKING NOISE UNDER HOOD. BROUGHT CAR IN FOR SERVICE AT 3100 (APPROX) MILES HAD A FEW ISSUES AT THIS SERVICE, MAIN WAS NOISE. WAS TOLD MECHANIC LOOKED UNDER HEARD NOISE (AS DID FRONT DESK REP) AND MECHANIC SAID IT WAS NORMAL ON THIS CAR. I TOOK CAR BACK AGAIN FOR SAME ISSUES APPROX 2 WEEKS LATER (THEY HEAR NOISE DONT KNOW WHERE ITS COMING FROM I WAS TOLD, THEY HAVE TECH ADVICE LOOKING INTO IT NOW). THEY NOW HAVE HAD MY CAR FOR 6 DAYS. 6TH DAY I GET CALL TELLING ME THAT THERE IS SOMETHING WRONG WITH MOTOR, EVERYONE IS INVOLVED NOW, HYUNDAI MOTOR CORP, TECHNICAL SERVICE AND DEALERSHIP, TRYING TO FIGURE OUT IF ITS JUST A REPLACEMENT PART OR NEEDS WHOLE NEW MOTOR. REP SAID THEY WERE GOING TO BE RUNNING 3 MORE TESTS AND WOULD LET ME KNOW WEDNESDAY. NOISE IS CONSTANT WHILE IN PARK OR DRIVE DOES NOT MATTER.

Mileage: 35

IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I EXPLAINED TO THE ADVISOR THAT THIS SOUND (TICKING) WAS NOT NORMAL HE STATED THAT ALL THE 2020 KONA HAS THAT SOUND... SO THEY RELEASED THE CAR BACK TO US THEN 2 WEEKS LATER THE CLICKING NOISE GOT LOUDER WE MADE ANOTHER APPT THE CHANGED THE OIL AND STATED ALL KONA SOUND THE SAME 1 WEEK LATER TRAVELING ON I4 THE OIL LIGHT CAME ON AND THE ENGINE LIGHT THE CAR SHUT DOWN AND I WAS STRANDED ON THE HIGHWAY 4 AM.... FOR 2 HOURS.. I WAS LIVID.... I HAD THE CAR TOWED BACK TO THE DEALERSHIP THEN THEY FOUND OUT THAT MY OIL SENSOR WAS BAD... THAT'S WHERE THE CLICKING NOISE WAS COMING FROM SO I WANT TO INFORM ANYONE THAT HAS THAT TYPE OF CAR IF THE ENGINE IS CLICKING THAT MEANS THE OIL SENSOR IS BAD.

Mileage: 11,008