2024 HYUNDAI PALISADE Forward Collision Avoidance Problems
48 complaints about Forward Collision Avoidance
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Forward Collision Avoidance Complaints (48)
1. On several occasions while braking over uneven surfaces, the vehicle would not come to a complete stop, the brake pedals and steering wheel shook violently, and the vehicle continued to propel forward although I had the brakes engaged. This almost caused me to collide with other vehicles. The dealership could not replicate the issue and said it was a normal response. No, that is wrong; This is abnormal and dangerous. But at any rate, there was a safety recall recently to address the same issue that I have been complaining about so I hope it fixes the problem 2. Also, the paint on the roof rails and the door handles are flaking off. The coating and paint on the roof rails is splotchy, rough, and uneven, and the door handles continue to peel horribly. The dealership said corporate and parts denied my warranty request deeming the issue as normal wear and tear when the dealership said it was a paint and workmanship defect. No new vehicle should be losing its paint like this. Me simply opening a door and driving a car should not cause handles and roof rails to peel. It id getting worse. Also in conducting research on the issue, it is found to be a problem others have complained about as well. I have filed several complaints and claims in attempt to get my truck fixed.
Automatic emergency braking. Vehicle has had several instances of slaming on brakes for no reason. Last time we were traveling about 35 miles per hour with a vehicle traveling behind us when system slammed on brakes locking them up and bringing us to a complete stop. We were traveling in the dark, in a rough road in a construction zone. No warnings lamps or messages. Scared us very bad. We are having the vehicle checked the next time we have in for service. Seat belts not fixed as of last service 10/25/25, per dealer no remedy available at this time.
There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light. You must be keenly aware that this sudden braking inability/shaking of car, etc may happen and there always needs to be a lot of room in front of you. I mentioned it to the dealer, they noted there was nothing they can do but that they have reported it to Hyundai and Hyundai is aware and they have had other complaints. It has not been reproduced or inspected by anyone else at this time. I have not had any warning lamps or messages.
driving on i55 south bound near weber road in will county on 10/07/2025 at approximately 3:40 pm my 2024 palisade all of a sudden slammed on the brakes and alerted an audible message of eminent collision. there was no collision that was even present or going to happen. I was doing about 70mph and the car braked hard down to 20 mph. luckily no one behind rear ened me. traffic was moving at 70 to 80 mph and there were no other vehicles or incidents going on that would have caused this
There is a known issue documented online regarding the 2024 Hyundai Palisade and the ABS system. On multiple occasions we have noticed that when driving at slow speeds (less than 25 miles per hour) and if the road is slightly uneven, gravel, on an incline or decline, the brake pedal start to vibrate and there is loss of control and increased stopping distance. We reported this previously to Hyundai dealership and they found no fault. Today, 9/30/25, the care was involved in a low speed collision in which the Palisade rear ended another vehicle. Once again the car started to skid and hit the other vehicle. I dropped the car off today at the dealership.
There is a known issue documented online regarding the 2024 Hyundai Palisade and the ABS system. On multiple occasions we have noticed that when driving at slow speeds (less than 25 miles per hour) and if the road is slightly uneven, gravel, on an incline or decline, the brake pedal start to vibrate and there is loss of control and increased stopping distance. We reported this previously to Hyundai dealership and they found no fault. Today, 9/30/25, the care was involved in a low speed collision in which the Palisade rear ended another vehicle. Once again the car started to skid and hit the other vehicle. I dropped the car off today at the dealership.
I am unsure what exact component malfunctioned but in 5 separate times within the past 2 months, the vehicle has failed to stop at a normal time when pressing the brakes and a loud rumbling occurs. It feels as if I am sliding on ice.Two of the times it occurred on uneven road surfaces, however 3 times I could not identify an issue with the road. They all occured when coming to a stoplight/stop sign or when I had to stop due to a vehicle slowing down or stopping in front of me. In each occurrence I was going under 20 mph. The safety of others could have definitely been impacted as it took a few seconds to actually stop the vehicle more than it should have. Someone could have been walking and crossing the street in front of me. Or if I was too close to the car in front of me it could have hit it. No warning messages appeared on the dashboard prior, but during the occurrence in the last time, I noticed the word "shift" appear. This word could have shown up during the first few times and I could have missed it. On Tuesday September 9th I took it to the dealership and they checked everything out and the vehicle did not produce the same symptoms when they tested it out over the hour I was there. They said they reported the issue but they did not know the reason it was occuring.
I was driving my vehicle through a parking lot at a low rate of speed (approximately 5 mph) with my wife and three children in the car. A pedestrian suddenly stepped out from a shopping strip on the passenger side to cross the road, about 8–10 feet in front of my vehicle. I immediately attempted to apply the brakes manually. However, the vehicle’s automatic emergency braking system unexpectedly took over and completely prevented me from braking. At that moment: - The car began vibrating and shaking while continuing forward at the same speed. - The brake pedal was locked and completely unresponsive to my repeated attempts to press it. - The pedestrian, realizing the vehicle was not stopping, was forced to jump out of the way to avoid being struck. After several seconds, the automatic braking system finally disengaged, at which point the brake pedal returned to normal function and I was able to regain manual control. This incident was extremely dangerous and could have resulted in a catastrophic accident, with both my family and the pedestrian at serious risk. The automatic braking system not only failed to stop for a pedestrian directly in front of the vehicle, but it also disabled my ability to manually apply the brakes.
This vehicle has driver-assist functions and warning lamps in the electronic instrument cluster located in the driver's display area. Randomly and unpredictably a group of warning lights -- "check blind spot" collision alarm, lane safety indicator light, triangle-shaped general alert icon -- all activate simultaneously for no apparent reason. The unpredictability creates a serious distraction to the driver and potentially unsafe reactions which could result in damages and injuries. There are numerous references to this problem on the internet, indicating this is a widespread safety issue for Hyundai models. Dealer said possible recall imminent.
I am writing to formally report a safety concern regarding the Anti-lock Braking System (ABS) in the 2024 Hyundai Palisade, which I believe may be a widespread issue affecting this model year. The problem has raised significant safety concerns, as it directly impacts the vehicle's braking performance. Recently, I began experiencing issues with the ABS system in my 2024 Hyundai Palisade. The brake pedal feels unusually soft or pulsates when braking, and there have been instances of skidding or loss of traction during routine stops were I have ended up in the middle of an intersection. I took the vehicle to a Hyundai service center, where they claim the system was performing normal. The technicians noted that the issue could be linked to the ABS control module or wheel speed sensors, but they could not provide a definitive diagnosis. The system has not been able to function properly since the issue started, and I am concerned about the vehicle’s safety. As a safety-critical system, the ABS is essential for maintaining control of the vehicle during braking situations, particularly under adverse driving conditions. The malfunctioning ABS system poses a significant risk to the safety of both the driver and passengers, as well as other road users. The inability to rely on the ABS system increases the risk of accidents, particularly in situations where braking efficiency is crucial. I have contacted my local Hyundai dealership for assistance, and they have attempted to address the issue through diagnostics and repairs. However, the problem persists, and I am concerned that this may not be an isolated case but rather a widespread defect affecting other 2024 Palisade owners. Given the severity of this issue and its potential to affect a large number of consumers, I respectfully request that the NHTSA investigate this problem to determine if it is a manufacturer defect that warrants a recall.
While driving and slowing down at a stop light the car started to trigger the anti lock brakes. The car was shaking and it would not stop. I put the car in park right before hitting the car in front of me. It was a sunny day with no poor road conditions. The road was a little bumpy but not anything extreme.
I was coming down a hill slowing down and when I hit a dip in the pavement the abs engaged and the car was shuttering and would not stop. It has happened a few times now on uneven surfaces like potholes or bumps in the road.
Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
[XXX]. While approaching a red light traffic signal ABS kicked in with a slight acceleration and reduced braking. There was a car ahead of me stopped at the red light. Applying normal pressure to the brakes was not slowing my vehicle requiring me to use both feet to force enough pressure to the brakes to stop within feet of hitting the vehicle in front of me. This was on a main public road and the road was rough. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have taken my car into Hyundai three times time. When I am driving, coming up to a stop at a light, sign or because of a hazard, there are times my brakes lock up completely and I cannot stop my car. Each time I've taken my car, I've been told "we cannot replicate the problem we are unable to fix it" It happens at least 5-10 times a week. I've almost crashed at least 7 times and I have to move over to try and move out of the way, slam down my brakes in hopes that something clicks and I can stop. I know that I will crash one day but my equity is negative on my car and there isn't anything I can do. I have young children in my car and I could be a risk to anyone else on the road and I'm extremely disappointed in how Hyundai is handling this.
While approaching a stop sign we hit a small crack in the roadway while applying the brakes. The brake pedal started pulsing and the vehicle would not stop. Luckily there were no cars approaching because we rolled thru the stop sign. This is the second time in a month this has happened. Apparently the manufacturer is aware of the issue but have not seen any type of recall.
Sometimes when trying to break on uneven surfaces the break seems to fail, shaking the car as if trying to break multiple times, which results in the car continue moving sometimes 10 feet over the stop sign, for example. The uneven does not need to be gravel, just minor bumps on the road sometimes trigger this issue, which makes me scared that I'll end up in an accident, as I already had a near miss one. This has happened now multiple times and is making me scared to drive. I took the car to Huyndai on 08/15 and they were able to reproduce the same issue, saying that it seems to be a misreading from the ABS system, but added that the car and its systems are functioning as per the designed specifications and there was nothing they could do. Their solution was to advise me to use more caution when breaking, avoiding sudden breaks and to allow for increased breaking distances, but this absolutely does not resolve the issue and places the responsibility to resolve the issue on the customer, which is absurd. I should add that the many times this issue happened to me, I was driving at very slow speeds (max was like 20 mph) and was slowly stopping at the stops signs of my gym center and the parking lot of my work, which leads to a busy highway. I am afraid one day I won't be able to stop the car and end up going into the highway and cause an accident hurting both myself and other people. This is incredibly irresponsible of Hyundai, it's playing with people's safety. I would have not bought this car had I known this was an issue.
It’s skid three times when I was trying to stop it just kept going almost got into three accidents
*ABS, yes available for inspection, you can completely examine my car *ABS kicked in without need, hard braking would not work, car pulsed into intersection *No *No *No Thousands are experiencing this involuntary ABS implementation and Hyundai is aware. Today my 2024 and a new 2025 were in the Dealership with the very same problem. My first instance occurred in July 2024
The windshield (visibility system) on my 2025 Hyundai Tucson (VIN: [XXX] ) was cracked on [XXX]. I immediately contacted the dealership where I purchased the vehicle (in New York), and later local Hyundai dealers in Florida where I now reside. I was informed that the windshield is on a nationwide OEM backorder with no estimated time of arrival (ETA). As of August 6, 2025, the part remains unavailable, and the vehicle has been inoperable for 57 days, parked in my garage. The crack makes the vehicle unsafe to drive, and due to Advanced Driver Assistance Systems (ADAS) such as lane keeping assistance and forward collision warning, the windshield requires proper OEM calibration post-installation, which cannot be performed until the correct part is secured. The issue was confirmed by multiple Hyundai dealers and 3rd-party glass installers, all of whom indicated they are unable to acquire the correct windshield due to Hyundai’s ongoing parts shortage. No resolution has been provided by Hyundai corporate. Although one vendor was referenced by the dealer, they too did not have the part available locally. Hyundai has offered limited rental reimbursement, but not enough to cover costs during this extended downtime. No inspection has been conducted by the manufacturer or insurance company beyond initial confirmation of the damage. No warning lights or messages preceded the incident — the issue is entirely due to the unavailability of a critical OEM part, making the vehicle unsafe and unusable. I am paying monthly for a financed vehicle that cannot be driven due to a manufacturing and supply chain failure beyond my control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car skidding when I hit the break on uneven surfaces, specifically going down an incline. My car almost skid into oncoming traffic.
When I am stopped at a traffic light (or even when traffic comes to a stop on the interstate highway in traffic), when I begin to drive again, all of a sudden the automatic braking system engages and slams on the brakes when there is nothing in front of me that I could collide with (because the car in front of me has driven forward and out of the way). Each time it happens I am terrified the person behind me is going to rear end me because I have started to drive already and the car suddenly and inexplicably slams the brakes on hard. I can’t find a rhyme or reason to when this occurs - I can go weeks without it happening and then suddenly it will happen once or twice and then weeks again without it happening - making it tough to recreate.
ABS locking up when slowing down.
The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.
Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.
I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough parking lots but I thought it was just a random fluke because of gravel or a bump in the road. No sensors or warning lights came on. It happened on a Sunday so we will contact the dealership tomorrow. We have an extended warranty.
i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.
Collision warning and car came to an immediate stop while driving
The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). I was approaching the end of our driveway and started to apply the brakes as I passed over some slightly bumpy ground asphalt. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was a couple of feet from entering the roadway despite beginning to break with plenty of time to stop.
I was pulling into my driveway [XXX] when I engaged the brake pedal pushing it fully down to stop behind my other vehicle. The antilock brake system seemed to turn on and the car did not stop. The steering wheel started shaking violently and the car went forward another 10-15 feet and I crashed into my other car, all while the brake pedal was completely down. We brought the car in to the dealership, Ettleson Hyundai in Countryside, IL, where they could not reproduce the event. They changed out the main governor of the ABS system anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This has happened to me on 6 different occasions. While driving at slow speeds, and applying the brakes, the vehicles ABS system kicks in for no reason. However, while doing this, the vehicle is not slowing down and feels as though it will not stop. The only thing that stops the vehicle is the emergency brake that kicks in when the sensor feels I am getting too close to the car in front of me. I have been close to hitting the front car on several of these instances and another time, I stopped because I turned the wheel to the curb and the sensor picked up the curb and suddenly stopped the car. I have noticed that this happens more if the road is not smooth. The vehicle was taken back to the dealer for service and no change was done because they could not duplicate the problem.
Many times while my car was set to the adaptive cruise control the car wouldn't stop or break at all although the car in front of me braked and stopped completely. I had to slam on the break because the car wouldn't stop on its own.
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
When applying the brakes as you approach a stop light or vehicle etc.. the vehicle will apply or go into an ABS event and lock you out of the brake pedal so you can't apply any more pressure to the pedal and will not stop the vehicle without a collision. I have had this happen several times and have had to steer into the ditch or oncoming lane to avoid an accident. This has occurred at slow speeds as well as highway speeds. This is a very dangerous situation and will cause an accident
On three seperate occasuions while going over small bumps in the road and braking at the same time, the car will automatically release the brakes and coast over the bumps. Each time I was apporaching stopped vehicles at stop lights. I was within inches of hitting them each time.
When braking on an uneven surface, the anti-lock braking system will sometimes kick in, causing the car to shake and not deliver the stopping power the driver expects. I've nearly rear ended multiple people and have glided out into intersections before. Typically happens when leaving parking lots, coming to 4 way stops, or pulling into driveways. I've also had the emergency braking system kick in on a few occasions while this happened. You lose all ability to maneuver the vehicle when this happens. I've had the dealership look at this multiple times only to tell me that it's my driving habits causing the ABS to initiate. A simple search online shows that lots of 2024 Palisade owners are reporting similar issues. I do not believe Hyundai understands how to fix this issue yet.
When driving at slow rate of speed, the "Check Forward Safety System" and "Check Side Safety System' lights will come on spontaneously and will turn off after a few moments and/or if I shut the vehicle off and turn it back on. This happened another time when I was parked in the vehicle where the lights came on spontaneously.
I was approaching a stop sign at low speed. Road was a bit gravely and when I tried breaking the abs kicked in and wouldn’t allow me to break. A car was going and last second finally car stopped. It was so scary! Many times this keeps happening as I’m breaking if road has a slight bump or rocks the breaking system kicks in and takes over not allowing me to break. You hear the noise of the ABS taking over when it shouldn’t. I took car to hyundai service and they said they couldn’t “ replicate” the problem. I don’t know how they couldn’t because iI happens all the time!
Possible ABS malfunctioningg/ sensitivity. This is the 3rd incident that occurred and I had this vehicle for less than a month. ABS kicks in while slowing down to stop at a stop sign; the car/ steering wheel shakes vigorously. It disengage my brakes causing the vehicle to take a longer distance to stop. This is concerning as half of the vehicle was in the middle of a busy street and my family safety is at risk.
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250.
Mileage: 250
I just had my 5th occurrence with my new 2024 Hyundai Palisade where while braking at a slow speed, my abs kicked in and wouldn’t stop my car despite pushing the brake to the floor. Finally it abruptly stopped. In all situations, the road surfaces seemed to be slightly uneven or slightly bumpy. Each time this happened, I was traveling very slow and no faster than 10 mph. I’ve had my car for 2+ months and now has happened 5 times. This past time, I missed rear ending a vehicle in front of me because abs was aggressively pulsating but not stopping until almost hitting the vehicle in front of me.
When driving at low speeds over bumpy roads or obstacles like train tracks, seems like the ABS activates and the brake pedal turns very hard to press and the car wouldn't brake unless pushed very hard as the car keeps moving forward, not stopping. It's happened at least 4 times in 2 months. Braking capacity diminishes by 90% in those few seconds and if you don't know how to act and press the brake as hard as you can, the car won't stop.
Traveling in a slow lane of traffic. Brakes malfunctioned when I began to brake over broken/ not smooth road. Car began to shake hard and loud. Brakes locked but car was still rolling. I was unable to control the vehicle almost rear ending the car in front of us. I didn’t know what to do or how to stop us before we crashed. That’s When the car actually stopped everything went quiet and it seemed as if I got into an accident with myself. Because the car jerk hard and stopped abruptly. Called the dealership. To service the car. Told them what happened. Dealership said they cannot do anything about it. Told to express my complaint to NHTSA.
I was driving in a shopping center parking lot and approaching a stop sign. As I was breaking and approaching the sign, I had to drive over a series of small potholes. As I went over the potholes, it seems the cars ABS system was engaged, and the car began to shake very dramatically, creating a more dangerous situation than needed to be. It seems others have had this problem as well, as I found online forums describing similar experiences driving over small rocks and bumps. It makes it harder to stop the vehicle before getting in the middle of oncoming traffic. There were no warning lamps or beeps to tell me ABS was engaged--it just started happening and only stopped when I pumped the breaks. I have not brought this up to the dealer yet and this issue has not been inspected yet, but I will be following up with the dealer as this is a brand new car. This is a link to a forum where others have experiences similar issues: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)