This Problem Across All Years
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
Entire instrument cluster goes black while driving. Speedometer, odometer, tachometer, turn signal indicators, everything stops working and just a blank screen. Have a video of it happening. Took it to hyundai and they would not approve tear down to find what is causing and said that it is not a safety concern, yet this would cause the vehicle to fail safety inspection in our state.
Entire instrument cluster goes black while driving. Speedometer, odometer, tachometer, turn signal indicators, everything stops working and just a blank screen. Have a video of it happening. Took it to hyundai and they would not approve tear down to find what is causing and said that it is not a safety concern, yet this would cause the vehicle to fail safety inspection in our state.
See attached document for complaint.
See attached document for complaint.
Problem Statement: Instrument cluster has an instrumentation update lag of approximately 10 seconds. The problem may or not be present when you turn the vehicle on. Description of Problem: Turning on the vehicle. The Instrument cluster does not load properly. Different display elements appear in a different sequence than normal. The speedometer remains at zero even though the car is moving. The lag to begin changing the speed indicated is approximately 7-10 seconds. The car can be moving at 60 miles per hour, and the speedometer indicates zero. When the car is stopped the guage may read the prior steadystate speed of the vehicle. For example. Going from 65mph to a stop the speedometer will continue to read 65mph even though it has stopped. Potential Safety issues •Driver Speed Awareness: The driver may unknowingly exceed speed limits, exposing themselves to traffic citations or legal liability. •Inability to gauge speed accurately may lead to unsafe driving behaviors, such as entering curves or approaching intersections too quickly. •Braking and Stopping Distance Misjudgment: If the driver believes they are traveling more slowly than they actuallyare, they may underestimate stopping distances. This can result in rear-end collisions, failure to yield, or inability to stop in time for pedestrians or cross traffic. •Acceleration and Merging Risks: During highway merging or lane changes, the driver may not accelerate appropriately relative to surrounding traffic. A lagging or frozen speedometer can cause misjudgments of closing speeds, leading to sideswipe or merging collisions. •Entering a curve: Navigation-based Smart Cruise Control might expect you to slow down for a curve or exit. But if speed is misrepresented, it might delay braking or deceleration, causing the vehicle to approach the curve too fast, increasing risk of lane drift or rollover. Dealerhas been excellent to work with. They are aware of the issue and are recitifying the problem.
Problem Statement: Instrument cluster has an instrumentation update lag of approximately 10 seconds. The problem may or not be present when you turn the vehicle on. Description of Problem: Turning on the vehicle. The Instrument cluster does not load properly. Different display elements appear in a different sequence than normal. The speedometer remains at zero even though the car is moving. The lag to begin changing the speed indicated is approximately 7-10 seconds. The car can be moving at 60 miles per hour, and the speedometer indicates zero. When the car is stopped the guage may read the prior steadystate speed of the vehicle. For example. Going from 65mph to a stop the speedometer will continue to read 65mph even though it has stopped. Potential Safety issues •Driver Speed Awareness: The driver may unknowingly exceed speed limits, exposing themselves to traffic citations or legal liability. •Inability to gauge speed accurately may lead to unsafe driving behaviors, such as entering curves or approaching intersections too quickly. •Braking and Stopping Distance Misjudgment: If the driver believes they are traveling more slowly than they actuallyare, they may underestimate stopping distances. This can result in rear-end collisions, failure to yield, or inability to stop in time for pedestrians or cross traffic. •Acceleration and Merging Risks: During highway merging or lane changes, the driver may not accelerate appropriately relative to surrounding traffic. A lagging or frozen speedometer can cause misjudgments of closing speeds, leading to sideswipe or merging collisions. •Entering a curve: Navigation-based Smart Cruise Control might expect you to slow down for a curve or exit. But if speed is misrepresented, it might delay braking or deceleration, causing the vehicle to approach the curve too fast, increasing risk of lane drift or rollover. Dealerhas been excellent to work with. They are aware of the issue and are recitifying the problem.