10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Fuel/propulsion System Complaints

Showing 10 of 10
Jan 9, 2025

Headed to my work ,outside temp 26 deg F, when on hiway entrance ramp, vehicle lost all acceleration. Vehicle is a hybrid, condition no warning lights on dash, vehicle was stuck in EV mode, which the ICE engine would not start to help as normally would do. Hybrid battery began draining very quickly. There was a semi truck right behind me accelerating hard to get on highway .This time I managed to pull over on the debris filled shoulder before the system fully shut down as it has done before with the warning ⚠️ HYBRID SYSTEM FAILURE, PULL OVER NOW ! and loud alarm going off. This is a serious loss of total motive power, which I've reported to Hyundai Corporate, and dealerships for repair before, to which they say " we can't duplicate, all systems are fine", and blame me for the problem. Hyundai has washed their hands of this dangerous situation and won't help me. This is the 5th occasion of this problem, I now know from my experience and reading Hyundai forums this issue is wide spread among Hyundai Tucson and Santa Fe hybrids, with some places replacing parts, that doesn't fix the issue. I know how to react by pulling over immediately, shut off the vehicle completely, wait... Then restart the vehicle, and so far ,it will drive normal with no codes or warnings after that, until the next random occasion it happens. This is extremely dangerous in cold weather and around other traffic posing a major collision hazard and stranding someone who knows less about this condition. Hundreds have reported this as per the forums, yet no recall or TSB or real fix has been issued by Hyundai.

Jan 9, 2025

Headed to my work ,outside temp 26 deg F, when on hiway entrance ramp, vehicle lost all acceleration. Vehicle is a hybrid, condition no warning lights on dash, vehicle was stuck in EV mode, which the ICE engine would not start to help as normally would do. Hybrid battery began draining very quickly. There was a semi truck right behind me accelerating hard to get on highway .This time I managed to pull over on the debris filled shoulder before the system fully shut down as it has done before with the warning ⚠️ HYBRID SYSTEM FAILURE, PULL OVER NOW ! and loud alarm going off. This is a serious loss of total motive power, which I've reported to Hyundai Corporate, and dealerships for repair before, to which they say " we can't duplicate, all systems are fine", and blame me for the problem. Hyundai has washed their hands of this dangerous situation and won't help me. This is the 5th occasion of this problem, I now know from my experience and reading Hyundai forums this issue is wide spread among Hyundai Tucson and Santa Fe hybrids, with some places replacing parts, that doesn't fix the issue. I know how to react by pulling over immediately, shut off the vehicle completely, wait... Then restart the vehicle, and so far ,it will drive normal with no codes or warnings after that, until the next random occasion it happens. This is extremely dangerous in cold weather and around other traffic posing a major collision hazard and stranding someone who knows less about this condition. Hundreds have reported this as per the forums, yet no recall or TSB or real fix has been issued by Hyundai.

Sep 23, 2024

Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.

Sep 23, 2024

Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.

Sep 3, 2024

Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.

Sep 3, 2024

Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.

Jan 17, 2024

While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.

Jan 17, 2024

While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.

May 8, 2023

2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.

May 8, 2023

2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.