This Problem Across All Years
Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3–5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was “no immediate damage,” since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than one year old and costs over $40,000. I should not be forced to drive a new car that may have hidden or delayed engine damage. Safety Concern: I have a [XXX], and I cannot risk sudden engine failure, stalling, or fire while driving. This is not only a reliability issue, but a serious safety hazard for my family and others on the road. Attempts to Resolve: Reported to Hyundai corporate, case opened. The dealership admitted the mistake but denied responsibility after the inspection. Hyundai corporate stated “no action until further inspection,” despite clear evidence of negligence. I continue to experience performance and safety issues. Requested Action: I urge NHTSA to investigate this incident and hold Hyundai accountable for both the dealership’s negligence and the potential safety defects (oil light failure, possible hidden engine damage). Consumers should not be left to drive unsafe vehicles, especially when children’s safety is at stake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3–5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was “no immediate damage,” since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than one year old and costs over $40,000. I should not be forced to drive a new car that may have hidden or delayed engine damage. Safety Concern: I have a [XXX], and I cannot risk sudden engine failure, stalling, or fire while driving. This is not only a reliability issue, but a serious safety hazard for my family and others on the road. Attempts to Resolve: Reported to Hyundai corporate, case opened. The dealership admitted the mistake but denied responsibility after the inspection. Hyundai corporate stated “no action until further inspection,” despite clear evidence of negligence. I continue to experience performance and safety issues. Requested Action: I urge NHTSA to investigate this incident and hold Hyundai accountable for both the dealership’s negligence and the potential safety defects (oil light failure, possible hidden engine damage). Consumers should not be left to drive unsafe vehicles, especially when children’s safety is at stake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.
Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.
Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
Traveling back from Aurora Co to Iowa the Heating stopped working in three hours of our trip. A code came up and the Heating shut down. Which allowed the windshield to be frozen over while I was driving. Rain freezing to the windshield. Had to stop frequently because of code P007100. Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while I was driving was driving. Other cars were driving just fine because they didn’t have heat within their car. So Hyundai needs to have a special recall on this for a safety concern and cold weather.
Traveling back from Aurora Co to Iowa the Heating stopped working in three hours of our trip. A code came up and the Heating shut down. Which allowed the windshield to be frozen over while I was driving. Rain freezing to the windshield. Had to stop frequently because of code P007100. Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while I was driving was driving. Other cars were driving just fine because they didn’t have heat within their car. So Hyundai needs to have a special recall on this for a safety concern and cold weather.
I had my vehicle serviced at Hyundai of Kirkland, located at 11800 124th Ave NE, Kirkland, WA 98034, on December 19th, 2024. During the service, the dealership did not inform me of any active recalls on my vehicle, nor did they address any recall-related issues. I believe it is their responsibility to notify customers of recalls and ensure proper servicing as required.
I had my vehicle serviced at Hyundai of Kirkland, located at 11800 124th Ave NE, Kirkland, WA 98034, on December 19th, 2024. During the service, the dealership did not inform me of any active recalls on my vehicle, nor did they address any recall-related issues. I believe it is their responsibility to notify customers of recalls and ensure proper servicing as required.
If am wearing my sunglasses or I am holding the steering wheel in a certain way my car will assume I am not looking at the road and turn off my cruise control. If I do not take my sunglasses off right away or move my arm my car starts breaking and alerts me to take control of me vehicle. My driver Attention setting is off. I have almost been rear ended twice because of this. Hyundai has acknowledged that is this a serious design flaw and a safety concern but has no solution
If am wearing my sunglasses or I am holding the steering wheel in a certain way my car will assume I am not looking at the road and turn off my cruise control. If I do not take my sunglasses off right away or move my arm my car starts breaking and alerts me to take control of me vehicle. My driver Attention setting is off. I have almost been rear ended twice because of this. Hyundai has acknowledged that is this a serious design flaw and a safety concern but has no solution
car try to stop in highway, automatically acceleration doesn’t work and speed drop Down even try to push gas paddle it doesn’t run goes very slow speed goes down 30 m/h feel very danger and very scary!
car try to stop in highway, automatically acceleration doesn’t work and speed drop Down even try to push gas paddle it doesn’t run goes very slow speed goes down 30 m/h feel very danger and very scary!
If I wear dark sunglasses, the forward collision avoidance turns off while using cruise control. If I wear lighter sunglasses, it is fine. Unfortunately, I have to wear darker sunglasses due to previous eye surgery. I am unable to utilize cruise control without compromise to my eyes because forward collision avoidance doesn’t work with darker glasses. This happens every time I test it and change sunglasses with differing shades of protection.
If I wear dark sunglasses, the forward collision avoidance turns off while using cruise control. If I wear lighter sunglasses, it is fine. Unfortunately, I have to wear darker sunglasses due to previous eye surgery. I am unable to utilize cruise control without compromise to my eyes because forward collision avoidance doesn’t work with darker glasses. This happens every time I test it and change sunglasses with differing shades of protection.