2013 HYUNDAI SANTA FE SPORT Engine Problems

Official Dealer Refusal to Perform Critical Safety Recall (VIN: [XXX] ) Description: I am reporting a formal refusal by the official Hyundai distributor in the Dominican Republic (Magna Motors) to perform critical safety recalls on my US-spec vehicle. Pending Recalls: Recall #251 (NHTSA 23V651000): ABS module fire risk. Campaign #953: KSDS software update. The dealer (Magna Motors) refuses to perform the service, claiming a "lack of tools," and has declined to provide a written explanation for this denial. This is a severe violation of safety regulations regarding life-threatening defects (Fire Risk). As the vehicle is a US-spec unit, I request NHTSA’s intervention to ensure the manufacturer (Hyundai) compels its local representative to complete these repairs immediately at no cost. PLEASE NOTE: I am using a US mailing address only to complete this form. The vehicle and I are physically located in the Dominican Republic. The local official distributor, Magna Motors, is failing to honor these NHTSA safety recalls." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The knock sensor recall was done. Currently engine started knocking and became undrivable. This vehicle qualifies for the Hyundai engine replacement recall, but they denied my claim

I requested Engine oil consumption tests on November 12, 2020 and March 27,2021 at Vandergriff Huyndai, Arlington, Tx. Nothing was resolved,. I have been adding oil myself and getting oil changes regularly since. At 146,000 miles it's been worse. After just 2,000 miles after an oil change it was below low, my mechanic topped it off 3 weeks ago and I've had to add oil since. Took my car to Jerry's Huyndai, Weatherford, Texas on December 29,2025. Due to oil consumption, smoke, smell, and I'm wondering if the vibrating is from the engine or if I need new spark plugs. I was told that my valve cover gasket needs to be replaced. I feel like I'm still getting the run around and the car can't keep oil above low level. I've never seen oil under the car and when i took the car to Vandergriff in 2020 and 2021 they didn't see a leak they said. I also took my car in 8/21 and had the ABS repaired and as of recent its out again. I took my car into an independent mechanic shop today 1/2/2026 and he said he felt that the valve cover gasket is not the main problem he feels it would be a waste of money until the engine is replaced. I also heard a new noise today not knocking but tapping noise while driving. My car has hesitated recently, but Jerrys huyndai didnt have that happen while driving it. My car would be available for inspection any time requested. I am just concerned about the smoking if it will get worse, is there a risk of fire and I'm disabled, so I'm concerned if I will have a problem getting out of the car in time if that were to happen or if the car would stop in the middle of the street. This is my only car and I care for 2 sons that are disabled. I need a safe car. Also, the car manager Rachel at Jerry's Huyndai seemed focused that I would be charged 225.00 if it was not the rod bearings. It just seemed like she more focused on that instead of finding the problem. The only lights on is the ABS.

The engine in my 2013 Hyundai Santa Fe 2.0T shut off suddenly while driving and would not restart. The dealership confirmed the engine is seized, has bottom-end knocking, and FAILED the BCT (bearing clearance test). Hyundai denied assistance claiming ‘maintenance neglect,’ but the mechanical failure is consistent with known Hyundai GDI engine defects. This presents a serious safety hazard because the vehicle lost power unexpectedly while in motion and could have caused a crash.

Number 4 piston developed a hole in it. Also the engine has been going through a lot of oil

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving approximately 35 MPH, the vehicle intermittently lost automotive power. No warning light was illuminated. The vehicle was taken to a local independent mechanic, and the starter was replaced. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign. The local dealer was contacted; however, it was unclear if the vehicle had been diagnosed. The vehicle was not repaired. Prior to the failure, the vehicle was towed to the same local independent mechanic, where the alternator was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 192,000

Mileage: 192,000

The engine shut down into Limp mode. I was on the interstate and this caused me to slow down and cause traffic problems. Yes, I have taken my car to McCarthy Olathe Hyundai and was told there was a recall for Knocking and would not be fixed because I needed a new engine. My engine light came on and the car slowed down. As soon as this happened I took the car to the dealership to be fixed. I did not drive the car anymore.

While driving the car, started to smell gas and saw smoke. Tried to pull over and ABS lights came on and lost brakes. Was able to stop using emergency break. Car was completely engulfed in seconds.

Check engine light came on at 100,400 mile while on the freeway and car went into limp mode. Mechanic found P1326 code and the engine knocking. Tried to drive it to the dealership and the engine seized up. Towed it to the dealership and waiting to hear if Hyundai will pay for a new engine under their extended warranty campaign.

2013 HYUNDAI SANTA FE SPORT TURBO. PAST/PRESENT SAFETY-SENSITIVE DEFECTS, NOTED OVER THE PAST SEVERAL YEARS: 1. One Confirmed Open Recall [CAMPAIGN #/NHTSA RECALL #—Recall 251 / 23V651000] (To Be Scheduled ASAP). 2. RPM/Propulsion Limp-mode Conditions: Vehicle periodically loses RPM READINGS on Dash and goes into the Propulsion sputtering/restricted-speed limp-mode hesitation condition. This condition may occasionally normalize by stopping, turning off engine and restarting. This intermittent RPM/Propulsion condition sometimes occurs, signified by a temporary sputtering/bucking while driving vehicle. ❓️CHECK STORED CODES ASAP...To Do. 3. Several times the car failed to accelerate predictably. For example, as when trying to accelerate up to highway speed from the on-ramp, leading to a fear of a near-miss, stalling and getting rear-ended. On such occasions, since attention is directed outside of the vehicle for safety, the state of the RPM READING on the dash has not been noted. ❓️CHECK STORED CODES ASAP...To Do.

2013 Hyundai Santa Fe Sport 2.4L GDI engine failure due to known Theta II defect. Engine developed severe knocking and is unsafe to operate. The vehicle has experienced engine failure consistent with Hyundai’s recalled Theta II GDI defect (metal debris and bearing wear). Hyundai has refused to replace the engine, citing incomplete oil change records from a prior owner. This denial is unreasonable, as the defect is a manufacturer issue, not ordinary wear or maintenance neglect. The vehicle is unsafe to drive and at risk of stalling/fire. I request NHTSA investigate Hyundai’s refusal to honor its recall and extended warranty obligations.

Driving at about 80 mph the engine stalled. Check engine and oil light turned on Dealer said there were no lights and no codes present and simply changed oil. 18 miles later engine light was flashing and engine started making horrible noise. Towed back to dealer and vehicle failed bearing test

On Aug 2, 2025, while traveling back from vacation with our family of 4, our engine failed and completely seized up on a very busy highway. The vehicle completely shut off in a lane of travel near an exit ramp, and we were unable to even pull off on a shoulder for safety. We were unable to restart the vehicle or reproduce the issue because the vehicle will not turn on. There were no warning lamps or other messages. However, the car has historically consumed an extraordinary amount of oil, even with routine oil changes and service. Two quarts of oil were added to the vehicle the day before this happened. The vehicle was towed to a Hyundai dealership and the incident was reported to Hyundai USA. We've been told the dealership can not run tests or inspect the vehicle until Aug. 21, nearly three weeks after it happened. We were told this is because they have numerous other vehicles with similar problems. This was an incredibly terrifying experience that put the safety of our family of 4, including two young children, at risk. A bystander called 911 and a state trooper arrived to set up flares and expedite a tow truck. We were told the spot we broke down is an incredibly busy part of an interstate where fatal accidents happen every other day.

While driving, my 2013 Hyundai Santa Fe suddenly began losing acceleration without warning. No check engine lights were on at the time. The RPMs surged to 5,000–6,000, but the vehicle failed to gain speed. Moments later, the car lost all power completely. The red engine warning light and battery light illuminated on the dashboard, and the vehicle became unresponsive and would not restart. I had the vehicle towed to a certified Hyundai dealership, where a diagnostic inspection confirmed a rod bearing failure — a well-documented issue associated with the Theta II engine. The dealership initially stated this type of failure should fall under Hyundai’s extended warranty related to the class action lawsuit regarding defective Theta II engines. I purchased the vehicle used in 2020 and have kept detailed maintenance records for every year of ownership, all of which I submitted to Hyundai in support of my engine replacement claim. Despite this, Hyundai denied coverage and declined to replace the engine. This type of sudden engine failure, without any prior warning indicators, is extremely dangerous and appears consistent with the known defects in Theta II engines previously investigated by NHTSA. I’m filing this complaint in the interest of safety, transparency, and accountability, especially as other drivers may be exposed to similar risks. I respectfully urge NHTSA to review this incident as part of its ongoing oversight of Hyundai’s Theta II engine defects and consider re-opening or expanding its investigation into these failures. I also request that NHTSA encourage Hyundai to reconsider its decision to deny my engine replacement claim, especially given the safety-critical nature of the failure and my full compliance with maintenance expectations.

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that when the vehicle was started, there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the failure was not determined. The contact was informed that the repair was not covered under recall or special program. The contact stated that the dealer declined to diagnose the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unstated recall with a similar failure; however, the contact was informed that the recall was closed. The contact stated that the vehicle was purchased used, and had not receive a recall notification. The failure mileage was approximately 92,000.

Mileage: 92,000

Engine burning oil quickly

While driving at highway speeds (approximately 70 mph), my 2013 Hyundai Santa Fe Sport suddenly lost power and began shaking violently. I was forced to quickly maneuver across multiple lanes of traffic to exit the freeway and avoid a potential collision. The vehicle became barely drivable and extremely unsafe, especially at high speed. Hyundai later diagnosed the issue as a complete engine failure due to zero compression in cylinder 2. This catastrophic failure happened without warning lights, abnormal noises, or prior symptoms, making it a severe and unexpected safety hazard. Had this occurred while merging, on a curve, or in heavy traffic, it could have easily led to an accident, injuries, or worse. This type of failure — sudden loss of propulsion at freeway speed — puts both the driver and others on the road at serious risk. I am submitting this report because I believe this engine failure reflects a critical mechanical defect that warrants investigation.

Car has 88,000 miles on the odometer and is burning oil, resulting in the need for oil replenishment of 1 to 2 quarts every 1000 miles.

Just started stalling , internal engine damage

2013 Hyundai Santa Fe Sport - [XXX] [XXX] System failed or malfunctioned: Sudden Engine Failure while driving at highway speed. Indication: Illumination of flashing warning light, while operating the vehicle on the highway. The vehicle entered into “protection mode”, driving at a slower acceleration and limited engine speed. Safety risks: Defective Engines: A manufacturing defect in the engine, particularly in the connecting rod bearings, can cause them to wear out prematurely. Potential for Stalling: the bearings wear, they can fail, potentially causing the engine to stall unexpectedly. Risk of Crash: a sudden stall while driving can significantly increase the risk of a crash. Engine Fire: in some cases, a damaged connecting rod can puncture the engine block, leading to oil leaks that can ignite on hot engine surfaces, causing a fire. Recalls: there have been multiple recalls related to these engine issues. Hyundai Motor America, the automaker has issued recalls for vehicles with these defective engines. Other Potential Issues: some 2013 Santa Fe Sports have been recalled for a potential fire risk due to a faulty ABS module. The problem has been inspected and identified by a certified Hyundai Dealer. The vehicle has not been directly inspected by the Manufacturer. Warning lamps, messages or other symptoms of the problem prior to the failure: Illumination of flashing warning light, while operating the vehicle on the highway. The vehicle entered into “protection mode” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the vehicle was taken to a local dealer on several occasions for abnormal oil consumption and a burning odor on the exterior of the vehicle. There were no warning lights illuminated. The vehicle was taken back to the same local dealer where the PCV valve, valve cover gasket, sealant, drive belts, ribbed-V belt, RTV silicone gasket maker, turbo, and gasket engine oil plug were replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure and waste gauge. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the original engine was previously replaced under an unknown recall repair in 2021, however the failure reoccurred. The contact stated that the mileage of the new engine was approximately 20,000. In addition, the contact stated that while driving at an undisclosed speed, the doors were independently unlatched. The contact stated that the driver's side rear door independently unlatched and independently opened. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.

Mileage: 111,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while decelerating. The contact stated that 6,000 miles before the failure, there was an unknown warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that piston #3 was blown. The vehicle was not repaired due to the warranty being expired. The contact was advised by the local dealer that the failure was related to Technical Service Bulletins: 22-EM-001H-1 and 22-EM-002H-1. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the vehicle was idling and making the vehicle difficult to control. There were no warning lights illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,680.

Mileage: 107,680

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the contact observed a gasoline odor. The ABS warning light was illuminated. The vehicle was taken to the residence and inspected. The contact's husband observed gas around the fuel pump and condensation underneath the engine compartment. The vehicle was towed to the dealer where it was diagnosed and determined that the fuel pressure pump line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 161,000.

Mileage: 161,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that after starting the vehicle, several warning lights illuminated and remained illuminated. The contact stated that after restarting the vehicle several times, the warning lights turned off. The contact stated that while driving approximately 35 MPH, the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not contacted. The failure mileage was 172,000.

Mileage: 172,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving 60 MPH up a slight incline, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was towed to a secondary dealer closer to her residence for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

Mileage: 101,000

The contact owned a 2013 Hyundai Santa Fe Sport. The contact stated while driving 70 MPH, he detected fumes inside the vehicle and saw black smoke coming from the front of the vehicle. The vehicle lost motive power and stalled. The contact stated he was able to coast to the side of the roadway; however, upon exiting the vehicle, the contact saw flames coming from under the hood of the vehicle. The contact stated that the California Highway Patrol extinguished the fire. Neither a Fire nor a Police report was filed. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

Mileage: 190,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was an abnormal burning odor coming from the engine. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine had seized. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that fuel was leaking from the fuel line. The contact also stated that the vehicle hesitated at start-up due to the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the failure and informed the contact that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 114,964.

Mileage: 114,964

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving approximately 55 MPH, the vehicle started stalling. The contact pulled over to the side of the road safely. There were no warning lights illuminated. The contact attempted to restart the vehicle; however, the vehicle was unable to be restarted. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine failure. The contact stated that the vehicle had a Salvage Title. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced and would be covered under warranty; however, the vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The dealer informed the contact that the engine was on backorder. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact's daughter owns a 2013 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The contact stated that the vehicle required frequent oil top up. The contact's daughter had taken the vehicle to the dealer where she was informed that the engine needed to be taken apart to determine the cause of the failure. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. He was then referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 131,000.

Mileage: 131,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact noticed after having an oil change, there was no oil in the engine several days later. The vehicle was taken back to an independent mechanic where the oil change was provided, and more oil was added. The contact noticed that several days later there was no oil in the engine. The vehicle was taken to the dealer where it was diagnosed that the engine was consuming an excessive amount of engine oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LOST POWER, AND ACCELERATED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF THE VEHICLE, AND WAITED FOR A FEW MINUTES. THE VEHICLE WAS RESTARTED AND FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO HYUNDAI OF LONG ISLAND CITY (34-54 44TH ST, LONG ISLAND CITY, NY, (718) 819-6160) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNKNOWN.

Mileage: 23,000

WHILE DRIVING 55 MPH UP A SMALL INCLINE MY VEHICLE SEEMED TO LOSE POWER. SINCE THAT MOMENT THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. I WAS ABLE TO MAKE IT HOME WHILE AT IDLE SPEED. THE DEALERSHIP NOW BELIEVES THE ENGINE HAS FAILED AND WILL KNOW MORE AFTER FULL INVESTIGATION. THE ENGINE WAS REPLACED ON PREVIOUS RECALL AND THE 'NEW' ENGINE IS EXPERIENCING FAILURE REPORTED BEFORE A RECALL WAS EVER ISSUED. SEEMS TO BE A LARGER ISSUE HERE AND THE MANUFACTURER STILL NOT BEING HELD RESPONSIBLE NOR ARE THEY ACCEPTING RESPONSIBILITY. THE REVIEWS ON SIMILAR EXPERIENCES MAKE IT HARD TO BELIEVE THE ISSUE WAS EVER ADDRESSED AND THE MANUFACTURER CONTINUES TO PUT INDIVIDUALS AND FAMILIES LIVES IN DANGER.

Mileage: 127,000

WAS DRIVING FOR AN HOUR ON THE HIGHWAY AND JUST AFTER I TOOK AN EXIT AND WAS DRIVING ABOUT 60KM/HR MY CAR SHUTDOWN AND I HAD TO COME TO A ROLLING STOP OFF THE SIDE OF THE ROAD, LIGHTS CAME ON THE DASH, AND I WAS UNABLE TO START THE CAR AGAIN. INITIAL THOUGHTS WAS THE ALTERNATOR AS IT WAS A HIT DAY WITH THE A/C FULL ON. THEN I HAD THE VEHICLE TOWED AN HOUR TO A LOCAL SHOP, WHO INFORMED ME THAT THE ENGINE HAD BLOWN UP.

Mileage: 82,000

I WAS DRIVING MY VEHICLE AT RATE OF SPEED OF 75-80 MPH ON THE INTERSTATE IN CONSIDERABLE TRAFFIC. I BEGAN TO REACH SLOWED TRAFFIC AND PRESSED MY BRAKE TO SLOW DOWN, WHEN I DID THE ENGINE COMPLETELY STALLED PUTTING MYSELF AND MY CHILDREN IN GRAVE DANGER AS WE WERE SURROUNDED BY VEHICLES ALSO GOING AT 75-80 MPH. NO WARNING LIGHTS PROCEEDED THIS HAPPENING. I WAS ABLE TO GET MY VEHICLE RESTARTED AND OFF THE HIGHWAY, STILL NO ALERT LIGHTS APPEARED. I CHECKED ALL BELTS, HOSES, FLUIDS AND NOTHING APPEARED WRONG. AT A LATER STOP, 316 MILES FROM THE INITIAL INCIDENT, TO REFUEL, THE ENGINE BEGAN CLICKING AS I PULLED OFF FROM THE FUELING STATION. I STOPPED AGAIN AND CHECKED ALL COMPONENTS AND FLUIDS, WHICH ALL CHECKED OUT OK. I TRIED TO REENTER THE HIGHWAY IN HOPES OF GETTING CLOSER TO HOME WHEN THE ENGINE AGAIN STALLED. I PULLED OFF THE HIGHWAY AND GOT A HOTEL ROOM AND CALLED HYUNDAI TO STATE THIS WAS THE PROBLEM STATED IN THEIR RECALL. THEY HAVE BEEN VERY RESISTANT TO HELP, EVEN REFUSING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THEY ARE ALSO REFUSING ANY REIMBURSEMENTS WITHOUT SIGNING A RELEASE OF LIABILITY WAIVER THAT STATES I "RELEASE HMA FROM ANY LIABILITY WITH RESPECT TO ANY CLAIM THAT HMA FAILED TO CONFORM THE VEHICLE TO WARRANTY IN CONNECTION WITH YOUR CONCERNS AND THE VEHICLE'S REPAIR HISTORY TO DATE. YOU ALSO ACKNOWLEDGE THAT ANY SUCH CONCERNS HAVE BEEN RESOLVED AS OF THE DATE OF SIGNING THIS LETTER." TO DATE, NOTHING HAS BEEN DONE OTHER THAN THE DEALERSHIP LOOKING AT THE VEHICLE AND STATING THE VEHICLE IS COVERED BY THE RECALL. NO WORK HAS BEEN STARTED! I WILL GLADLY PROVIDE LETTER IF REQUESTED!

Mileage: 127,000

ENGINE MALFUNCTIONED AND SEIZED WHILE IN MOTION WITHOUT WARNING ON A CITY STREET. THETA II STYLE ENGINE THAT HYUNDAI HAS DETERMINED HAS TO BE REPLACED. THERE NEEDS TO BE A RECALL FOR ALL HYUNDAI'S AND KIAS WITH THIS ENGINE.

Mileage: 108,500

WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STARTED TO LOOSE POWER, STARTED HAVING A VIBRATION AND COULD SEE SMOKE IN THE REAR VIEW MIRROR. I PULLED OVER AND THE ENGINE HAD CAUGHT FIRE. WITHIN MINUTES, THE WHOLE VEHICLE BURST INTO FLAMES.

Mileage: 72,400

THIS CAR WAS INCLUDED IN THE RECALL OF OVER 1.5 MILLION HYUJDAI AND KIA VEHICLES DUE TO A FACTORY DEFECT THAT CAN LEAD TO PREMATURE ENGINE FAILURE. THIS CAR BROKE DOWN ON APRIL 28TH, 2019. I AM HAVING IT TOWED TO THE HYUNDAI DEALERSHIP FOR DIAGNOSIS. THE "WHAT TO LOOK FOR" SECTION ON HYUNDAI'S WEBSITES LISTS A NUMBER OF SYMPTOMS OF THIS RECALL ISSUE AND WHAT I EXPERIENCED WHEN MY CAR LEFT ME STRANDED ALONG THE HIGHWAY IS EXACTLY WHAT IS DESCRIBED ON THE HYUNDAI WEBSITE. THE ENGINE ALSO SHUTDOWN GOING 65MPH ON THE HIGHWAY.I WANTED TO BRING THIS TO YOUR ATTENTION SINCE THE NHTSA WAS INSTRUMENTAL IN ORDERING THIS RECALL. THANK YOU VERY MUCH.

Mileage: 76,500

WE WERE DRIVING IN AN INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING AND WE WEREN'T ABLE TO GO FASTER THAN 65MPH. A FEW MINUTES LATER, WE HEARD NOISE FROM THE ENGINE AND OTHER DRIVERS WERE SIGNALING US TO MOVE TO THE SHOULDER. WE FOUND OUT OUR CAR STARTED ON FIRE. ACCORDING TO THE TOW TRUCK MECHANIC, THE ENGINE BLEW A ROD.

Mileage: 106,000

A RECALL WAS ISSUED FOR THIS MAKE AND MODEL FOR DEBRIS FROM THE MANUFACTURING OPERATION THAT REMAINED IN THE ENGINE. THE ENGINE DISPLAYED THE SYMPTOMS OF THIS ISSUE THROUGH A METALLIC KNOCKING NOISE WHICH INCREASED AS THE RPM INCREASED. THE HYUNDAI DEALERSHIP IN LINCOLN NEBRASKA REVIEWED THE VEHICLE AND SUBSEQUENTLY RELEASED THE CAR BACK TO ME. PRIOR TO THIS RECALL WORK AT SID DILLON, THE VEHICLE DID NOT CONSUME OIL. AFTER THE RECALL WORK THE VEHICLE IMMEDIATELY STARTED TO CONSUME OIL AT THE RATE OF ONE QUART EVERY 500 TO 600 MILES . THE SIS DILLION DEALERSHIP IN CONJUNCTION WITH HYUNDAI REFUSES TO ADDRESS THIS ISSUE. ADDITIONALLY, THE KNOCKING NOISE FROM THE ENGINE CONTINUES TO CONCERN ME RELATIVE TO THE ENGINE LOCKING UP AND CREATING A STALL CONDITION WHILE STILL IN MOTION.

Mileage: 124,000

HUSBAND WAS DRIVING MY SANTA FE SPORT 2013 ON THE HIGHWAY WHEN THE CAR JUST DIED, 97,000 MILES ON THE CAR, NO WARNING AT ALL. NO ENGINE LIGHTS OR ANYTHING. TOOK TO A MECHANIC, SAID THE ENGINE SEIZED AND WILL NEED TO BE REPLACED. ALSO SAID THERE WAS NO OIL IN THE VEHICLE, EVEN THOUGH IT WAS NOT DUE FOR AN OIL CHANGE YET. HE SAID THEY COULDN'T FIND A REASON FOR THERE TO BE NO OIL, PROPER MAINTENANCE HAS BEEN COMPLETED ON THIS VEHICLE. HAD IT TOWED TO THE DEALERSHIP, WAITING TO SEE IF IT IS UNDER WARRANTY, BUT I AM SURE THEY WILL TRY TO FIND A REASON NOT TO PAY TO HAVE IT FIXED. SECOND PROBLEM WITH THIS CAR IN THE LAST 3 MONTHS. THE FUEL PUMP WENT OUT LESS THAN THREE MONTHS AGO AND HAD TO BE REPLACED. WILL NOT BUY HYUNDAI AGAIN.

Mileage: 97,000

DRIVING CAR ON INTERSTATE AND ENGINE BLEW UP WHILE DRIVING. THE CAR STEERING WHEEL LOCKED UP AND WAS ABLE TO VEER OFF THE INTERSTATE. HAD TO BE TOWED TO A LOCAL DEALERSHIP (CAR WAS ONLY 2 YEARS OLD.) WE HAD MULTIPLE PROBLEMS PRIOR TO THAT. I BOUGHT THE CAR BRAND NEW AND AS SOON AS I DROVE OFF THE LOT, WE HAD ISSUES. THERE WERE ELECTRICAL PROBLEMS. THE BATTERY HAD TO BE REPLACED. THE VEHICLE LEFT ME STRANDED AT PLACES BECAUSE THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. THERE WAS AN INTERNAL FAILURE TO SHIFT LOCK SO THEY REPLACED IT. I WOULD TURN THE CAR OFF AT TIMES AND MY RADIO WOULD CONTINUE TO PLAY. IT WOULDN'T TURN OFF. THE CAR HAS BEEN IN THE SHOP OVER 20 TIMES SINCE I BOUGHT IT BRAND NEW. WASNT CONSIDERED A LEMON BECAUSE THE HYUNDAI TECHNICIAN DIDN'T LABEL IT CORRECTLY ON THE 3RD TIME IN A YEAR. FINALLY GOT RID OF THE CAR. THEY ENDED UP REPLACING THE ENGINE AND IM SURE THEY PUT IT BACK ON A LOT WHICH THAT CAR WAS UNSAFE.

Mileage: 53,000

MY WIFE AND I BOUGHT A USED 2013 SANTA FE SPORT LAST SUMMER WITH AROUND 79,000 MILES ON IT. BEFORE WE BOUGHT THE CAR, WE SEARCHED FOR RECALLS AND FOUND THAT CERTAIN 2013-2014 HYUNDAI AND KIA MODELS WERE AFFECTED BY ENGINE SEIZURE DUE TO IMPROPER MACHINING. THIS BEING SAID, THE VEHICLE WE BOUGHT WAS SUPPOSEDLY OUT OF THE VIN RANGE OF AFFECTED VEHICLES. WELL GUESS WHAT?!! LESS THAN A YEAR AFTER BUYING THIS VEHICLE, THE ENGINE SEIZED WITH MY WIFE DRIVING UP A HILL ON A BUSY HIGHWAY. THERE IS ABSOLUTELY NO EXCUSE FOR A CAR THAT HAS BEEN METICULOUSLY MAINTAINED TO HAVE CATASTROPHIC ENGINE FAILURE WITH LESS THAN 100K MILES ON IT. THIS NEEDS TO BE LOOKED INTO! ENGINE FAILURE OBVIOUSLY EXTENDS TO WIDER RANGE OF VEHICLES THAN THE RECALL COVERS. WE ARE SOME VERY UNHAPPY CUSTOMERS. PLEASE LOOK INTO THIS.

Mileage: 87,000

SO I LIVE IN SUNNY CA. I HAVE A 2013 SANTA FE SPORT 2.0T. THE ECU RELASH RECALL WAS DONE THREE WEEKS AGO AND TO BE HONEST THE CAR DROVE GREAT BEFORE IT WAS DONE. FLASH FORWARD TO FEB 18, 2019. I WAS RETURNING FROM A VACATION AND THE ECU RECALL KICKED IN. THE SPEED OF THE VEHICLE DROPPED TO 60MPH. THIS WOULDVE BEEN OK IN A 55 MPH AREA BUT ALL VEHICLES AROUND ME WERE TRAVELING AROUND 75MPH OR MORE. THIS BECAME A SCARY SCENARIO AS I HAD TO MANEUVER AROUND TWO BIG RIGS AND CARS TO GET OFF THE FREEWAY. JUST SO YOU KNOW THE ACCLERATER DIDNT WORK ONLY THE BREAKS. I HAD MY WIFE AND KID IN THE CAR. THIS WAS TERRIFYING. ONCE I PULLED OFF THE ROAD I HEARD METAL ON METAL CLUNKING SOUNDS. I HAD TO GET TOWED 56 MILES TO A HYUNDAI DEALERSHIP. TWO DAYS LATER HYUNDAI CALLED ME...THE ENGINE WAS BLOWN. FULL ENGINE REPLACEMENT CURRENTLY UNDER WAY. I JUST WANTED TO SHARE MY SCARY STORY.

Mileage: 80,000

WHILE DRIVING STRAIGHT DOWN A BUSY CITY STREET AT ABOUT 35 MPH, THE ENGINE STOPPED AND THE CAR SHUT OFF WITHOUT WARNING. I WAS NEARLY HIT BY A PASSING CAR WHEN I STEPPED OUT OF THE VEHICLE. IT WOULD NOT START AGAIN. I WAS TOWED TO THE LOCAL HYUNDAI DEALER WHO SAID THE ENGINE NEEDED TO BE REPLACED. THEY ALSO SAID IT IS STILL UNDER WARRANTY WITH JUST 40,000 MILES, BUT THAT HYUNDAI MAY NOT COVER THE REPLACEMENT/REPAIR. THE AUTHORIZED DEALER WAS REQUIRED TO SEND A DETAILED DESCRIPTION AND PHOTOGRAPHS TO HYUNDAI FOR THEM TO DETERMINE IF THEY WOULD HONOR THE WARRANTY OR NOT. I DID RECEIVE AN ENGINE RECALL NOTICE AND HAD IT INSPECTED. I'M BAFFLED AS TO WHY HYUNDAI MAY NOT PAY FOR IT.

Mileage: 40,000

TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD POPPING NOISE SUDDENLY OCCURRED AND SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD, FLAMES WERE SEEN COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. DRIVE TIME (400 NORTH ARIZONA AVE, CHANDLER, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

EXITED INTERSTATE AND SINCE IT WAS A COOL EVENING, I TURNED THE A/C OFF AND PUT WINDOW DOWN. WHEN ACCELERATING FROM THE LIGHT AT THE HIGHWAY INTERCHANGE, HEARD A LOUD KNOCKING SOUND COMING FROM UNDER THE HOOD. PULLED INTO PARKING LOT AND OPENED HOOD. KNOCKING BECAME VERY LOUD UNDER ACCELERATION AND DECELERATION. HAVING VEHICLE TAKEN TO DEALER ASAP.

Mileage: 94,324

ACCELERATING FROM 0 TO 50 MILES PER HOUR ONTO ROUTE 50 ( MAJOR HIGHWAY), GOING WEST BOUND, THE CARD SHUT OFF COMPLETELY. THE VEHICLE WAS IN MOTION, PRESSURE WAS APPLIED TO THE ACCELERATOR AND THE CAR SHUT OFF. I HAD TO PULL OFF THE ROAD TO SAFELY. I BELIEVE THE ISSUE WAS CAUSED WHEN I TRIED TO ACCELERATE. THE CAR REACTED TO ACCELERATION AND STARTED TO GO, BUT THEN FROZE UP, AND DIED. I CALL A DEALER IN PRESTON, MD AND THEY SAID IF MIGHT BE A RECALL ISSUE. GOT THE CAR TOWED TO THEM FOR ANALYSIS. AFTER SPEAKING WITH THE DEALER TODAY, THE 22ND, THEY SAID IT APPEARS IT IS AN ENGINE REPLACEMENT. THEY ARE REACHING OUT TO HYUNDAI FOR ASSISTANCE.

Mileage: 130,000

MY HUSBAND WAS DRIVING AND CAR SHUT OFF ON HIM, WHILE IN MOTION, AND WASNT ABLE TO BE RESTARTED. IT HAD TO BE TOWED TO AN AUTO SHOP WHERE THEY TOLD US THE ENGINE NEEDS TO BE REPLACED. NO WARNING LIGHT EVER CAME ON TO INDICATE ENGINE PROBLEMS.

Mileage: 92,000

2013 HYUNDAI SANTA FE SPORT CAUGHT FIRE ON 11/20/2018 ON RT81N HARRISBURG, PA. TOWED TO FAULKNER HYUNDAI WHO SAYS IT COULD TAKE UP TO 2 MONTHS FOR A HYUNDAI ENGINEER TO GET OUT TO ASSESS THE PROBLEM. CAN'T UNDERSTAND WHY A KNOWN PROBLEM HAS NOT CREATED A RECALL?? THEY ARE JEOPARDIZING CUSTOMERS LIVES. WE WERE DRIVING WHEN WE HEARD NOISE, PULLED OFF AND SAW SMOKE COMING OUT. MY HUSBAND USED WATER TO PUT IT OUT.

Mileage: 66,000

2013 HYUNDAI SANTA FE IS EATING OVER 1 QUART OF OIL EVERY THOUSAND MILES. CAR HAS 150000 ALL HIGHWAY MILES. PCV WAS REPLACED AND DID NOT REMEDY PROBLEM. CASE WORKER WAS VERY RUDE AND CUT ME OFF AFTER THEY SAID THEY WILL DO NOTHING TO HELP ME OUT. I DRIVE 900 MILE TO TAKE CARE OF ELDERLY FATHER AND NO LONGER TRUST THIS CAR. I STILL OWE MONEY ON IT AND DON'T KNOW WHAT TO DO. I'M SURE THIS IS ONE THAT HAS METAL SHAVINGS IN THE ENGINE.HYUNDAI REFUSED TO EVEN CHECK IT OUT. SHAME ON YOU HYUNDAI!

Mileage: 150,000

ENGINE WEARS AND SEIZES (17V226000); ENGINE SEIZED GOING ALMOST OVER 85 MPH ON THE I 75 IN ATLANTA.

Mileage: 95,833

I WAS DRIVING NORTHBOUND ON A FREEWAY TO PICK UP MY 3 YEAR OLD DAUGHTER. MY CAR ENGINE COMPLETELY DIED/STALLED WHILE DRIVING 65MPH. AS SOON AS I TRIED TO GET INTO THE EMERGENCY LANE, I NOTICED SMOKE COMING FROM THE ENGINE. I GRABBED MY PURSE WHICH WAS ON THE PASSENGER SEAT NEXT TO ME, AND I EXITED THE VEHICLE IMMEDIATELY . AS SOON AS I EXITED THE VEHICLE, THE ENTIRE ENGINE AND FRONT OF MY CAR WAS IN FLAMES. THE FIREMAN ARRIVED ON THE SCENE WITHIN 5-10 MINUTES, BUT BY THE TIME THEY HAD GOTTEN THE FIRE OUT, MY ENTIRE CAR WAS TOTALED. I HAD A RECALL ON MY CAR FOR POSSIBLE ENGINE FAILURE WHILE DRIVING A YEAR AGO, I TOOK MY CAR INTO SACRAMENTO HYUNDAI WHERE THEY TOLD ME THEY HAD FIXED IT, ALONG WITH MULTIPLE OTHER RECALLS ON MY VEHICLE THAT I WAS UNAWARE OF. NOW, A YEAR LATER AFTER HYUNDAI SAID THEY FIXED MY RECALLS, MY CAR STALLED WHILE DRIVING, BUT THIS TIME THE ENTIRE ENGINE CAUGHT FIRE WITH IT, AND THE ENTIRE CAR IS TOTALED. IT WAS THE SCARIEST, MOST TRAUMATIC EXPERIENCE I'VE EVER BEEN THROUGH. IF I DID NOT EXIT THE VEHICLE IMMEDIATELY, I MIGHT NOT HAVE MADE IT OUT SAFELY.

Mileage: 96,000

ON OCTOBER 7TH 2018 WHILE DRIVING AT HIGHWAY SPEED ON A FOUR LANE HIGHWAY MY HYUNDAI SANTA FE SPORT TURBO BEGAN TO MAKE NOISES IN THE ENGINE (NO WARNING LIGHTS CAME ON) THEN SUDDENLY THERE WAS A POPPING SOUND COMING FROM THE ENGINE COMPARTMENT, THE CHECK ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT OFF. I COASTED TO THE SHOULDER AND FOUND SMOKE COMING OUT FROM UNDER THE HOOD. WHEN I OPENED THE HOOD I FOUND THE WHOLE ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. THE CAR COMPLETELY BURNED OUT WHILE AWAITING THE FIRE DEPARTMENT.

Mileage: 81,000

I PURCHASED MY VEHICLE BRAND NEW AND HAVE HAD PROBLEMS RANDOMLY WITH THE VEHICLE STALLING OR TURNING OFF WHILE AT A LIGHT OR GOING SLOW. I HAVE TO RESTART VEHICLE AND WHEN I DO IT'S LIKE IT CAN NOT ACCELERATE AND IT VIBRATES OR IS BUMPY. I FEEL AT DANGER NEVER KNOWING WHEN THIS CAN HAPPEN LUCKILY I HAVE NOT BEEN SMASHED INTO YET THANK GOD CONSIDERING I HAVE SMALL CHILDREN. I HAVE BROUGHT THIS CONCERN AND HAVE HAD MY VEHICLE LOOKED AT BY THE HYUNDAI DEALER AND THEY SAY NOTHING IS WRONG. I AM VERY UPSET WITH THE PROBLEM AND HYUNDAI NOT DOING ANYTHING ABOUT IT EXCEPT OFFERING ME A FREE APPRAISAL FOR A TURN IN:-( THIS IS HORRIBLE CUSTOMER SERVICE I WILL NEVER BUY A HYUNDAI AGAIN AND WILL ADVISE FAMILY, FRIENDS AND COWORKERS OF THIS PROBLEM.

Mileage: 127,000

WHILE DRIVING MYSELF AND MY 3 YEAR OLD SON ON THE FREEWAY HEADED TO DROP HIM OFF AT THE SITTER PRIOR TO GOING TO WORK I LET OFF MY GAS WHILE DRIVING A GOOD 65MPH AND MY CAR CONTINUED TO DRIVE WHILE MY FOOT WAS NOT ON THE PEDAL TO ACCELERATE NOT ONLY WAS MY CAR DRIVING ON ITS OWN AS IF IT WERE IN CRUSE CONTROL BUT MY CHECK ENGINE LIGHT WENT AT THE SAME TIME THIS WAS OCCURRING. RIGHT AWAY I THOUGHT IT WAS THE TRANSMISSION (I HAD A 2000 HYUNDAI ELANTRA WITH TRANSMISSION ISSUES PREVIOUSLY) HOWEVER I THEN REMEMBERED THERE WAS A RECALL FROM LAST YEAR REGARDING THE ENGINE WHAT THEY CALLED ?ENGINE SEIZURES? IN WHICH HYUNDAI DID NOT HAVE A ?REMEDY? FOR AT THAT TIME (REFERENCE#: 10312381 DATED 6/9/17) WAS MY INITIAL CASE TO HYUNDAI SO I?VE NOW CONTACTED THE MANUFACTURER AGAIN THIS MORNING (REF# 11650656 10/3/2108) AND I?VE SCHEDULED AN APPOINTMENT WITH HYUNDAI SERVICE DEPARTMENT @ 8:45AM TRACY CA FOR 10/4/2018 FOR THEM TO HOPEFULLY HAVE A ?REMEDY? THAT COULD POTENTIALLY SAVE LIVES. MY CAR HAS 56K MILES AND MY WARRANTY IS UP AT 60K MILES. I AM FEARFUL FOR OTHERS AS WELL AS PARENT AND CONCERNED FINANCIALLY FOR WHAT?S TO POSSIBLY COME IF I DON?T RECIEVE THE ADEQUATE ASSISTANCE. PLEASE HELP -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 56,000

ON JULY 26, 2018 VEHICLE LOST ALL POWER AND ENGINE BEGAN SMOKING AND EMITTING FLAMES. CAR WAS IN MOTION AT APPROXIMATELY 70 MPS IN THE MIDDLE OF A TUNNEL ON COLORADO INTERSTATE 70 WITH NO PULL OFF SPACE. CARS BEHIND REPORTED FLAMES FROM UNDER THE VEHICLE. WE WERE ABLE TO EXIT WITHOUT BEING HARMED BUT INHALED HORRIBLE SMELLING FUMES. FIRE DEPARTMENT PERSONNEL DISCONNECT THE BATTERY TO KEEP THE ENGINE FROM CONTINUING TO FLAME AND SMOKE. TOWED OFF INTERSTATE TO SAFE AREA WHERE THEY CONTINUED TO MONITOR VEHICLE FOR CONTINUING SMOKING AND FLAMING.

Mileage: 94,000

TO WHOM IT MAY CONCERN, TWO WEEKS AGO MY 2013 HYUNDAI SANTAFE SPORT TURBO (WHICH I PURCHASED NEW IN 2013) EXPERIENCED AN ENGINE STALL AS I WAS DRIVING ON THE FREEWAY. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN EXPERIENCED AN ENGINE FIRE THAT HAS CAUSED EXTENSIVE DAMAGE. THE FIRE WAS EXTINGUISHED AS QUICKLY AS POSSIBLE, BUT NOT BEFORE EXTENSIVE DAMAGE HAD BEEN CAUSED. I HAD MY CAR TOWED TO MY LOCAL AUTO SHOP AND THEY HAVE QUOTED THE DAMAGE IN EXCESS OF $2,000 AND INDICATED THAT THEY BELIEVED THE FIRE WAS DUE TO A SHORT IN THE ELECTRICAL SYSTEM. UPON DOING SOME QUICK RESEARCH ON THE INTERNET, IT SEEMS THAT MY EXPERIENCE IS NOT UNCOMMON. I SEE THAT AN OFFICIAL INVESTIGATION WAS OPENED IN JULY 2018, YET THERE HAS NOT BEEN A RECALL YET. IF A RECALL HAD BEEN ISSUED, I WOULD NOT HAVE EXPERIENCED THIS LOSS. PLEASE LET ME KNOW WHAT COURSE OF ACTION I SHOULD BE TAKING. THANK YOU FOR YOUR ASSISTANCE.

Mileage: 115,000

GOING APPROXIMATELY 70 MILES AN HOUR ON THE HIGHWAY AND THE CAR JUST SHUTS DOWN. AFTER COASTING TO THE SIDE OF THE ROAD I TRIED TO RESTART THE CAR TO WHICH IT TURNED OVER BUT WAS KNOCKING SO I IMMEDIATELY SHUT DOWN THE CAR AND CALLED A TOWING COMPANY BUT I WAS 300 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE INCIDENT OCCURED. AFTER GETTING THE VEHICLE HOME AND TAKING IT TO THE HYUNDAI DEALERSHIP I WAS TOLD THAT IT FIT THE CRITERIA OF A RECALL 17V226000 NHTSA HOWEVER IF THERE WAS ANY SIGN OF SLUDGE IN THE MOTOR DURING INSPECTION THEY WOULD NOT REPLACE OR FIX THE ISSUE. I WAS ALSO TOLD THE ONLY FIX THEY OFFERED FOR THE RECALL WAS TO CHANGE THE OIL AND FILTERS IF THE CAR WASNT EXPERIENCING THE KNOCKING NOISE. I JUST HAD MY CAR OIL CHANGED AND FILTER CHANGED 2 MONTHS BEFORE THE INCIDENT AND HAVE TRAVELED LESS THAN 1500 MILES. THE CAR CURRENTLY HAS 90600K MILES.

Mileage: 90,600

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO WESTSIDE HYUNDAI (904-384-0050, LOCATED AT 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED; HOWEVER, THE TECHNICIAN WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,500.

Mileage: 75,500

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO LARSON HYUNDAI (7601 S TACOMA WAY, TACOMA, WA 98409, 253-474-0621) WHERE THE TECHNICIAN STATED THAT A DIAGNOSTIC TEST WOULD BE DONE AND THE RESULTS WOULD BE SENT TO THE MANUFACTURER FOR ADVICE. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND STATED THAT THE DEALER DID NOT PROPERLY HANDLE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) LAST DECEMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,176.

Mileage: 103,176

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE BATTERY AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. KOLAR HYUNDAI (4766 MILLER TRUNK HWY, HERMANTOWN, MN 55811, (218) 733-0200) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

DRIVING DOWN THE HIGHWAY AT 70 MPH THE CAR STALLED AND THEN TURNED OFF COMPLETELY. NO POWER BRAKES, NO POWER STEERING. LUCKILY I WAS DRIVING AND WAS ABLE TO COAST OF THE ROAD AND DOWN A RAMP. CAR FAILED TO RE-START OR TURN OVER. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 3 HOURS IN 100 DEGREE HEAT WAITING FOR HELP. I WILL NEVER BUY ANOTHER HYUNDAI. NHTSA PLEASE DO SOMETHING ABOUT THESE FAULTY MOTORS...SOMEONE WILL GET KILLED IF THEY HAVE NOT ALREADY BEEN. HYUNDAI LOOKED AT THE CAR AND SAID THEY WILL REPLACE THE MOTOR UNDER WARRANTY.

Mileage: 68,500

SUV STALLED OUT ON EXPRESSWAY AT 50MPH. THE ENGINE MADE A LOUD TAPPING NOISE THEN ENGLINE AND OIL LIGHT APPEARED ON DASHBOARD. I COASTED DOWN THE EXIT RAMP NEARLY BEING HIT BY MERGING TRAFFIC. THE BRAKES BECAME HARD AND COSTED TO STOP SIGN. I WAS ABLE TO GET TO NEXT BLOCK TO MY HOME BY PLACING CAR IN PARK AND RESTARTING . THE ENGINE AT THIS POINT SOUNDS LIKE A WOODPECKER TAPPING ON WOOD. MY VEHICLE HAS BEEN TOWED TO DEALERSHIP AND AWAITING WARRANTY REPAIR.AUTHORIZATION. THIS EVENT MIRROR THE RECALL ISSUED BY HYUNDAI AND NHTSA#17V-226. I TOOK THE CAR IN FOR THIS RECALL AND WAS TOLD 30MIN LATER THAT MY ENGINE WAS AFFECTED. I FOUND OUT THAT THEY SHOULD HAVE TAKEN MY CRANKCASE OFF NOT JUST DO AN OIL CHANGE. I AM STILL WAITING ON WORLD HYUNDAI TO INSPECT MY VEHICLE.

Mileage: 69,000

PURCHASED 2013 SANTA FE SPORT IN JAN 2018, WITH 60K MILES. 7K MILES ADDED, TO DATE. MAY 2018, DROVE THROUGH A CAR WASH, WATER ENTERED THE CAB THROUGH A SEAL ABOVE THE DASHBOARD. HYUNDAI SERVICE INVESTIGATED, REPLACED MOON ROOF SEAL, AND THEN REPORTED THAT THE MOON ROOF SEAL WAS NOT THE CAUSE, FURTHER INVESTIGATION NEEDED, AT A COST, TO US, OF $400. WE RESPECTFULLY DECLINED. WATER ENTERING THE VEHICLE, DURING A HEAVY RAIN, COULD PROVE TO BE VERY DANGEROUS. 6/02/18, MERGED ONTO HIGHWAY, SPEED OF 75 MPH, 9:45 AM, CLEAR SKIES, FAIRLY MODERATE TRAFFIC. WITHOUT WARNING, ENGINE LOST ALL POWER, ATTEMPTED TO ACCELERATE, NEGATIVE RESULTS, NON-RESPONSIVE. VEHICLE BEGAN TO SLOW, TURNED HAZARD WARNING LIGHTS ON, AND COASTED TO THE NEXT EXIT. THERE WERE APPROXIMATELY 4 CARS BEHIND ME WHEN I LOST ENGINE POWER. FORTUNATELY, I WAS ABLE TO SAFELY EXIT, THE FREEWAY, AND COAST DOWNHILL, TO A NEARBY CHEVRON STATION, WITHOUT CAUSING A MAJOR ACCIDENT. (WOULD MY WIFE OR CHILDREN HAVE BEEN AS FORTUNATE?) TURNED THE VEHICLE OFF AND THEN ON AGAIN. THE VEHICLE HAD ELECTRICAL POWER AND INITIATED A SELF CHECK, RESULTS UNKNOWN. THE CHECK ENGINE WARNING LIGHT/BATTERY LIGHT/OIL LIGHT WERE ALL VISIBLE ON THE DASH BOARD. WHILE THE VEHICLE WAS PERFORMING A SELF DIAGNOSTIC TEST...A CLOUD OF SMOKE/BURNING SMELL EMITTED FROM THE AC VENT LOCATED NEAR THE RADIO. VEHICLE WAS TOWED TO THE HYUNDAI DEALER, WHERE PURCHASED. A DIAGNOSTIC CHECK AND VISUAL INSPECTION REVEALED THAT THE ENGINE HAD SEIZED AND WAS RELATED TO PREVIOUS ENGINE RECALL. PROBLEM: MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE, THIS COULD RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. FIX: DEALERS WILL INSPECT THE ENGINE AND REPLACE THE ENGINE SHORT BLOCK, AS NECESSARY, FOR FREE. DANGEROUS, BUSY HIGHWAYS, HIGH SPEED.... FATALITIES PROBABLE.

Mileage: 68,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A PARKING LOT. THE CONTACT TURNED OFF THE ENGINE, INSPECTED THE VEHICLE, AND WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO NEMET MOTORS USED CARS (150-02 HILLSIDE AVENUE, JAMAICA, NY 11432, (718) 291-6900), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,512.

Mileage: 32,512

MY CAR STARTED SMOKING WHEN CRANKING IT AND BURNING OIL LIKE CRAZY. NOW MY CAR HAS A BLOWN ENGINE. I WAS NEVER INFORMED ABOUT THE NHTSA RECALL NUMBER17V226000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO ALLEN HYUNDAI (28432 CAMINO CAPISTRANO, LAGUNA NIGUEL, CA 92677, (949) 485-3700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE EXPERIENCED A CATASTROPHIC ENGINE FAILURE DUE TO THE VALVES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,690.

Mileage: 40,690

THE DEALER DIDN'T NOTIFY ME ABOUT THE RECALL #162. IT TURNED ON THE ENGINE LIGHT A LOT OF TIME AND LOSS POWER WHEN I'M DRIVING.

Mileage: 9,000

VEHICLE HAS SLIGHTLY OVER 78,000 MILES. ENGINE SEIZED WHILE MERGING ONTO THE HIGHWAY. I AM NOT BEING TOLD THAT THE ENGINE NEEDS TO BE REPLACED. THE DEALERSHIP SOLD US THE WRONG WARRANTY, GAVE US AN OUTDATED CAR FAX REPORT, AND IS SAYING THAT NOTHING CAN BE DONE.

Mileage: 78,068

HYUNDAI IS HAVING PROBLEMS WITH THE 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO SPARK PLUGS GERNADING INSIDE THE HEAD AND CYLINDER COMBUSTION CHAMBER. THIS IS CAUSING THE VEHICLE TO STALL OUT WHILE DRIVING CREATING A SAFETY HAZARD TO THE DRIVER, OCCUPANTS OF THE VEHICLE AS WELL AS OTHER VEHICLES AROUND THE VEHICLE. MY WIFE AND SISTER IN LAW WHILE TRAVELING ON CA241 HAD THIS OCCUR. THE VEHICLE LOST POWER, AND SHE HAD TO MAKE EVASIVE MANEUVERS TO GET THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAS ABLE TO GET THE VEHICLE TO AN OFF RAMP WHERE THE SANTA FE THEN DIED AND WOULD NOT RESTART. THIS SEEMS TO BE A BIG PROBLEM WITH THEIR VEHICLES EQUIPPED THE THIS ENGINE AS WELL AS THE 2.4I. HYUNDAI CUSTOMER SERVICE DOES NOT SEEM TO HELP WITH CUSTOMERS PROBLEMS REGARDING THIS. THEY ARE EVASIVE, AND ARE TELLING CUSTOMERS THEY WILL CALL YOU WITH IN 3-5 DAYS. ALL THE WHILE YOUR VEHICLE IS SITTING AT THE DEALERSHIP NOT RUNNING AND AN ENGINE THAT DOES NOT RUN. HYUNDAI NEEDS TO RECOGNIZE THIS PROBLEM, OFFER IT'S CUSTOMERS A NEW ENGINE FOR THIS CATASTROPHIC ENGINE FAILURE AND NOT PUTS IT'S CUSTOMERS IN DANGER OF BODILY HARM OR POSSIBLY DEATH. HOW MANY LIVES SHOULD BE SACRIFICED FOR THE GREED THAT HYUNDAI IS GETTING BY NOT GETTING THESE UNSAFE VEHICLES REPAIRED OR OFF THE ROAD. THIS IS NOT JUST A HYUNDAI PROBLEM BUT A PUBLIC SAFETY PROBLEM AS WELL.THIS ENGINE FAILURE IS A KNOWN DEFECT BY HYUNDAI, AND NOT BEING REPAIRED. THIS IS A CLEAR CASE OF PROFIT BEFORE SAFETY. THIS VEHICLE WAS TRAVELING AT 65MPH, WHICH IS THE SPEED LIMIT ON CA241 WHEN THIS FAILURE OCCURRED.

Mileage: 40,699

I WAS DRIVING ON A CITY STREET AND MY CAR MADE A LOUD SCREECHING NOISE AND STOPPED. ALL OF THE INDICATOR LIGHTS TURNED ON. I TURNED OFF THE CAR AND ATTEMPTED TO TURN IT BACK ON BUT THE ENGINE WOULD NOT START.

Mileage: 69,552

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (HEALEY HYUNDAI, 410 FISHKILL AVE, BEACON, NY 12508). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WHEN DRIVING ON THE HIGH WAY, THE SPEED AT 60~65 MPH, CHECK ENGINE LIGHT CAME ON 2~3 TIMES, EACH TIME JUST LASTED FEW SECONDS AND ACCELERATION PROBABLY COULD TRIGGER CHECK ENGINE LIGHT ON.

Mileage: 83,000

HYUNDAI SANTA FE ENGINE RECALL. PLEASE SEE ATTACHED EXPLANATION

Mileage: 58,161

ON NOVEMBER 14, 2017, I BEGAN HEARING SOME KNOCKING NOISE. ABOUT 15 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE SANTA FE SPORT STALLED WITH NO WARNING. I WAS IN HEAVY TRAFFIC AND IT WAS A VERY DANGEROUS SITUATION, WHERE PEOPLE WERE HONKING AND HAVING TO GO AROUND ME. I WAS SO SCARED. I WAS ABLE TO RESTART THE CAR AND DECIDED TO RETURN HOME INSTEAD OF GOING TO MY ORIGINAL DESTINATION. TEN MINUTES LATER, IN HEAVY TRAFFIC, THE SAME THING HAPPENED, THE SANTA FE SPORT STOPPED WITHOUT WARNING. I WAS ABLE TO RESTART THE CAR AND GET HOME. I NEVER RECEIVED ANY RECALL INFORMATION IN THE MAIL. I LATER LEARNED THAT IT IS HYUNDAI RECALL 162. THE SANTA FE HAS ABOUT 54,000 MILES ON IT.

Mileage: 54,000

THERE S A PROBLEM WITH ENGINE ITS KNOCKING TOOK IT IN ON RECALL SERVICE @ TEXASN HYUNDAI IN ROSENBURG TEXAS SERVICE REPORED THE SUV WAS OK THE CAR BROKE DOWN IN BYRAN TEXAS AND IS LOCATED @ BRAZOS VALLEY IMPORTS PHONE NUMBER IS 979=776-7600 MY NUMBER IS 8322025474 P S NEED CAR BROUGHT CLOSER TO MY HOME IN HOUSTON TEXAS 77033 .

Mileage: 41,500

I WAS DRIVING DOWN INTERSTATE I80 20 MILES WEST OF LINCOLN, NE AT APPROXIMATELY 80 MPH. I HEARD A NOISE FROM THE ENGINE AND IT LOCKED UP IMMEDIATELY, THE TACHOMETER DROPPED TO 0 RPM AND I LOST POWER STEERING. THIS VEHICLE HAD ALREADY HAD THE RECALL PERFORMED FOR THE KNOWN ENGINE LOCKING ISSUE. WITHOUT SOME QUICK REACTION THERE VERY EASILY COULD HAVE BEEN SEVERE INJURIES.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 30 MPH, THE VEHICLE JOLTED AND THE RPMS DECREASED TO 5 MPH WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE FAILURE CAUSED ANOTHER VEHICLE TO SLIGHTLY BUMP THE CONTACT'S VEHICLE BECAUSE THE SPEED INDEPENDENTLY DECREASED TO 20 MPH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER (HYUNDAI OF PETALUMA 1230 AUTO CENTER DR, PETALUMA, CA, 94952) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO POOR MAINTENANCE. THE ENGINE WAS REPAIRED AND PAID FOR BY THE CONTACT. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE CONTACT SOUGHT REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Mileage: 39,000

THERE ARE TWO SEPARATE INCIDENTS WHERE I EXPERIENCED COMPLETE ENGINE FAILURE IN MY SANTE FE SPORT 2.0T. INVOICE NUMBER ' 359131 FIRST OCCURRED AT 47,031 MILES. ON FEBRUARY 16, 2017 I WAS DRIVING MY VEHICLE WITH MY SON ON THE FREEWAY WHEN THE CHECK ENGINE LIGHT APPEARED AND MY VEHICLE BEGAN JERKING AND MAKING A LOUD CLICKING TAPPING SOUND SLOWING ME DOWN ALMOST IMMEDIATELY. I LOST POWER IN MY STEERING, VEHICLE WAS HARD TO MANEUVER. HYUNDAI ATTEMPTED TO REPAIR THE PROBLEM RETURNED MY VEHICLE AND CHARGED ME PARTIALLY FOR REPAIR. MADE CONTACT WITH THEM ABOUT REPAIR BEING A MISDIAGNOSIS AS THEY FIRST BLAMED THE INCIDENT ON AIR FILTER, SERPENTINE BELT, SPARK PLUGS, FUEL INJECTOR CLEANING, THEY REPLACED MY FUEL PUMP AND ENGINE BLOCK AT NO COST BUT CHARGED ME THE OTHER ITEMS. WORK ORDER NUMBER 201868 THE SECOND INCIDENT OCCURRED AT 50,897 MILES ON JULY 14, 2017 I WAS TRAVELING ACROSS STATES FROM EL PASO, TEXAS TO COLORADO SPRINGS, COLORADO WITH MY 5 YR OLD SON AND MY HUSBAND. WE WERE TRAVELING NORTH ON HIGHWAY I-25 WHEN OUR VEHICLE BEGAN TO LOSE POWER AND STARTING MAKING THE LOUD VIBRATIONS AND TAPPING SOUNDS LIKE IT HAD DONE THE FIRST TIME ABOUT 3,000 MILES AGO WHEN I HAD THE ENGINE REPLACED. WE WERE OVER TAKING A SEMI TRUCK ON THE ROAD WHEN THIS HAPPENED WE WERE BARELY ABLE TO RECOVER OUR LANE AND PULL OFF TO THE SIDE OF THE ROAD AS WE SLOWED DOWN ALMOST IMMEDIATELY THE SEMI WAS ABLE TO BRAKE AND AVOID REAR ENDING US. WE WERE STRANDED IN THE MIDDLE OF NOWHERE ABOUT AN HOUR AWAY FROM ALBURQUERQUE, NEW MEXICO. THIS WAS TERRIFYING FOR MY FAMILY AND I. WE HAD VERY LITTLE TIME TO REACT AND FIND A SAFE PLACE TO PULL OVER. I BELIEVE MY VEHICLE WAS NOT INSPECTED PROPERLY THROUGH THEIR QUALITY CONTROL PERSONNEL. IF THERE IS DEBRIS INSIDE MY ENGINE AND IT HAS CONTINUOUSLY PRESENTED ITSELF IT WILL EVENTUALLY TRAVEL THROUGH THE REST OF MY ENGINE EX. TURBO SEALS BEARINGS.

Mileage: 50,000

ENGINE BEGAN IDLING ROUGH, ENGINE LIGHT CAME ON ON THURSDAY, JUNE 22, 2017. FRIDAY AND SATURDAY, JUNE 23 AND 24, 2017, ENGINE CONTINUED TO DRIVE ROUGH (CHUGGING). SATURDAY, JUNE 24, 2017 AT 12:15PM, WHILE ON THE HIGHWAY-. DRIVING STRAIGHT ON A COUNTRY ROAD, ATTEMPTING TO ACCELERATE UP A HILL, THE RPMS INCREASED BUT WITH NO MOVEMENT IN SPEED, THEN IN THE MIDDLE OF NOWHERE-THE ENGINE LOST ALL POWER. HAD TO PULL OFF THE ROAD. AT 2:20PM, PLACED A CALL FOR ROADSIDE ASSISTANCE TO GET VEHICLE TOWED.

Mileage: 112,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART WHEN PROMPTED. THE VEHICLE WAS TOWED TO TUSTIN HYUNDAI MOTORS OF TUSTIN, CALIFORNIA WHERE THE ENGINE WAS REPLACED WITH A RE-MANUFACTURED ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL. FURTHERMORE, THE CONTACT STATED THAT THERE WAS AN OIL FLOW RESTRICTION, WHICH CAUSED HIGH OIL CONSUMPTION, DUE TO THE PREMATURE BEARING WEAR WITHIN THE ENGINE. AFTER THE INITIAL REPAIR, THE CONTACT HEARD A CLACKING NOISE COMING FROM THE ENGINE ON MORE THAN ONE OCCASION DUE TO A LACK OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE RE-MANUFACTURED ENGINE WOULD HAVE TO FAIL COMPLETELY BEFORE AUTHORIZATION OF A NEW ENGINE WOULD BE APPROVED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JOE HOLLAND HYUNDAI LOCATED AT 150 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303; (304) 744-1561) WHERE IT REMAINED FOR 25 DAYS. THE DEALER WAS CONTACTED AT 304-720-9510 TO SEE IF THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE FORMS FOR THE RECALLS WERE SENT YESTERDAY BY THE REPAIR DEPARTMENT AND THAT IT WOULD TAKE APPROXIMATELY 4 TO 5 MORE WEEKS TO GET THE VEHICLE REPAIRED. THE HYUNDAI MANUFACTURER WAS CONTACTED AT 855-371-9460 AND PROVIDED CASE NUMBER: 1030122228. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, THE VEHICLE EXPERIENCED A JERKING MOTION AND THE CHECK ENGINE INDICATOR ILLUMINATED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAJOR HYUNDAI 1534 N. 9TH STREET, STROUDSBURG, PA 18360), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THE REMEDY WAS NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

ON DEC 18TH DRIVING ON A COUNTY ROAD OUTSIDE OF GUNNISON, CO MY 2013 HYUNDAI SANTA FE SPORT WAS IN MOTION AND A CLICKING NOISE BEGAN IN ENGINE. AFTER ~1 HR AND AFTER CHECKING FLUID LEVELS A LOUD POP IN THE ENGINE CAUSED IT TO CEASE FUNCTIONING WHILE IN MOTION (~45-55 MPH) LEAVING MY STRANDED IN DANGEROUSLY COLD TEMPERATURES THAT NIGHT. I WAS FORCED TO HAVE THE VEHICLE TOWED TO DEALERSHIP WHERE, WITH NO LOANER CARS AND A 6 WEEK WAIT ON A NEW ENGINE, WAS FORCED TO PURCHASE ANOTHER VEHICLE FROM HYUNDAI WITH NO EXPLANATION OF WHAT HAPPENED TO THE ENGINE. A FEW WEEKS AGO I RECEIVED A NOTICE FROM HYUNDAI CORPORATE STATING THERE IS A KNOWN PROBLEM AND A SAFETY RECALL (NHTSA CAMPAIGN NUMBER: 17V-226). IT IS CLEAR THAT HYUNDAI KNEW OF THIS PROBLEM AND NOT ONLY DID NOT REIMBURSE ANY EXPENSES RELATED TO THE ENGINE ISSUE AND PUT ME IN A SITUATION REQUIRING ME TO PURCHASE ANOTHER VEHICLE FROM THEM.

Mileage: 30,000

MY CAR IS STATING TO SHOW SIGNS OF LOSS OF POWER AND HESITATION AS NOTED AS SOME OF THE AFFECTS FROM THIS RECALL. I DID NOTICE THIS SAME TYPE OF ACTIONS BACK IN SEPTEMBER, AND MY CHECK ENGINE LIGHT CAME ON AND MY CAR COMPLETELY DIED ON ME AND WAS JERKING AND HESITANT WHEN IT WOULD RUN. I TOOK IT IN FOR REPAIR TO PHIL LONG HYUNDAI OF MOTOR CITY AND PAID $624.03 FOR REPAIRS, AND NOT THE SAME ACTIONS ARE OCCURRING. I WOULD LIKE ACTION TO BE TAKEN PRIOR TO A COMPLETE STALL AND WOULD LIKE TO REQUEST TO BE REIMBURSED FOR THE $624.03 I PAID OUT BACK IN SEPTEMBER 2016 FOR REPAIRS.

Mileage: 79,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TAMIAMI HYUNDAI LOCATED AT 6780 AIRPORT PULLING RD N, NAPLES, FL 34109; (239) 417-1222) CONFIRMED THAT THE TESTING OF PARTS WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED A NOTIFICATION WEEKS AGO FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER (EBERSOLE HYUNDAI, 2101 CUMBERLAND ST, LEBANON, PA 17042, (717) 279-2000) AND THE MANUFACTURER WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO INDICATE WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD BEEN UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.