2013 HYUNDAI SANTA FE SPORT Engine And Engine Cooling Problems

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle the odor of gasoline was present inside the cabin of the vehicle. While driving approximately 25 MPH, flames were present coming from under the hood of the vehicle. The vehicle was parked and quickly became engulfed in flames. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed along was personal items inside. A fire report was taken at the scene that indicated the fire had originated in the engine compartment of the vehicle. The cause of the fire was not yet determined. The manufacturer and local dealer were notified of the fire. The contact indicated that the vehicle was recently serviced at the local dealer for a manufacture's campaign P-1326. The failure mileage was 159,000.

Mileage: 159,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving 35 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The engine warning light, battery, and ABS warning lights illuminated, with another unknown warning light illuminated. The vehicle returned to function as intended; however, the failure recurred a short distance afterwards. The contact was able to pull over to a rest area and the engine seized. The vehicle was towed to an independent mechanic who diagnosed the vehicle with engine failure and the engine needed to be replaced. The vehicle was then towed to the dealer, who confirmed that the engine had seized, and metal shavings were found in the oil. The dealer declined to perform the repair. The vehicle remained at the dealer unrepaired. The contact advised that the vehicle never passed inspection. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle was jerking abnormally. Additionally, the contact stated that while accelerating from a complete stop, the vehicle responded after several attempts and was significantly sluggish while responding. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine was replaced under an unknown recall; however, the contact stated that the vehicle had stalled several times while driving. The contact was able to pull to the side of the road. The vehicle was able to restart within 45 minutes after several attempts. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. Additionally, the contact stated that the air conditioning system was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the A/C hoses had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the vehicle was taken to a local dealer on several occasions for abnormal oil consumption and a burning odor on the exterior of the vehicle. There were no warning lights illuminated. The vehicle was taken back to the same local dealer where the PCV valve, valve cover gasket, sealant, drive belts, ribbed-V belt, RTV silicone gasket maker, turbo, and gasket engine oil plug were replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH a knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle's speed suddenly reduced to under 30 MPH. The vehicle was later driven to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 166,000.

Mileage: 166,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an unknown dealer to be repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the dealer charged a fee for the diagnostic testing. The contact declined to pay the fee and towed the vehicle to her residence. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was towed back to the dealer, who informed the contact that there was sludge in the engine and charged a fee for additional diagnostic tests. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that the vehicle was towed to the dealer who diagnosed that the engine failed and needed to be replaced. The vehicle had not been repaired. The contact was informed that the manufacturer was made aware of the failure. The contact stated that the dealer and manufacturer stated that the engine would not be replaced for free. The approximate failure mileage was 166,000. Parts distribution disconnect.

Mileage: 166,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI DEALER (KERRY HYUNDAI, 6149 HOPEFUL CHURCH RD, FLORENCE, KY 41042, 888-904-1382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF SOMERSET (5090 HWY 27, SOMERSET, KY) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE 89,000. *TT

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 74 MPH, THE ENGINE BEGAN TO OVERHEAT AND THE TEMPERATURE GAUGE INCREASED STEADILY TOWARDS TO 'H' ZONE, WHICH INDICATED THAT THE ENGINE WAS BECOMING INCREASINGLY HOT. THE CONTACT PULLED OVER TO THE RIGHT SIDE OF THE ROAD AND TURNED OFF THE AIR CONDITIONING TO REPLENISH THE COOLANT SYSTEM. AUTONATION HYUNDAI IN COLUMBUS, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A PROCESS OF ELIMINATION WOULD HAVE TO OCCUR IN TERMS OF REPLACEMENT PARTS TO DETERMINE A POTENTIALLY SUCCESSFUL REPAIR OF THE CONDITION. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER STATED THAT THE VEHICLE DID NOT EXHIBIT THE SYMPTOMS OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 104-81-699. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000