2014 HYUNDAI SANTA FE SPORT Engine Problems

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and blinked intermittently. The contact stopped at a gas station. The contact filled up the fuel tank and checked the coolant reservoir. When the contact restarted the vehicle, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to exceed 30 MPH without shaking or vibrating. The check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The engine coils or the starter sensor and the O2 sensors were replaced before the independent mechanic informed the contact that the engine had failed. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was confirmed that the engine had failed. The contact was informed that the vehicle was under a service warranty and the vehicle would be repaired. The manufacturer was made aware of the failure. However, the manufacturer refused to replace the engine and offered the contact monetary compensation. The vehicle was not repaired. The failure mileage was approximately 167,000.

Mileage: 167,000

Engine seized while driving. Recall-covered failure mode. Hyundai denial despite recall. Screenshots showed recall with VIN for engine recall and suddenly removed by Hyundai next day.

I dont know the exact component that's failed, but it is consuming way too much oil, i have to put a quart in just about everytime i drive it. When i took it the dealership to find out if it was leaking, or burning oil, they literally charged me 200 to tell me it was either leaking oil or burning it. I personally think it is burning vs leaking, because there isnt oil in my drive way. I then spoke to some one on their YouTube channel that told me to call and tell them my story and they should help me out. I did that but no one ever contacted me about the complaint. It's smokes from the engine and i feel like its just a matter of time before it blows up or catches fire. Even though I can hear the engine ticking and struggle the check engine light is not on. From what I've seen this is a known issue that they are ignoring, even though MANY people have complained. This engine has already been replaced in 2018, and the new one is going bad prematurely as well.

I purchased this vehicle in November 2022. Hyundai and all affiliates were well aware of the engine recall. I was NEVER informed of the recall, if I was, logically I never would have purchased it. This is fraud by Toyota South in Richmond Kentucky. 6 months or so after purchasing, I began noticing the oil loss, without any oil on the ground where I park the vehicle. I researched and found the recall. I fought with the dealership and Hyundai corporate for 4 months before they said they would replace the engine with a new engine, I was told this early November 2023. I received my car back on 11/24/23. I was told the new engine came with a 12,000(?) mile warranty. I am still looking for this paperwork and will have it available soon. Fast forward to September 2025, as I am driving on I75N to Lexington from Berea, my car shudders and a smoke cloud larger than my vehicle appears behind my car. I check my oil and I am down 2 quarts, which I thought was odd considering I had checked it 2-3 weeks prior to this. I checked it in another week, and it is down 2 quarts again!! There is still no leakage, no oil on the ground, immediately I knew it was another recalled engine. Which is beyond comprehension, why would Hyundai replace a recalled engine, with a recalled engine?? So I go to the dealership and am told I have to do the 3 stage consumption test, drive 1000 miles or be down 1.5 quarts and come back. I was back within 2 days, I drove 150(?) miles and was down 1.5 quarts. The dealership and Hyundai determined the oil consumption issue is present, meaning its a recalled engine. Through phone calls with Hyundai I was told it is also remanufactured, but if you recall, I was told it was a NEW engine. Fraud #2. They refuse to fix it. This is the only vehicle in my household, and my means for income. Hyundai is costing me the right to live, the right to work. They are despicable, awful people to work with. The constant threat of fire is very stressful!!

What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner: [XXX] VIN: [XXX] Vehicle: 2014 Hyundai Santa Fe Sport My daughter purchased this vehicle in April 2025 from a licensed Chrysler dealership. On [XXX], the engine suddenly seized while driving, without warning, and would not restart. This VIN was part of Recall 17V-226 (Hyundai Campaign 162). Dealer records show the recall was closed with inspection only (“engine inspection, oil, dipstick”), not an engine replacement. The failure matches the defect description of the recall (bearing wear from restricted oil flow). Hyundai is refusing to repair it, claiming sludge and “maintenance neglect,” despite my daughter only owning it for 5 months and having an oil change at Hyundai in May 2025. This engine failure proves the prior “inspection” remedy was ineffective. Hyundai is also denying coverage under the lifetime warranty extension (TXXI), which explicitly applies to subsequent owners for bearing failures. This is a serious safety issue. My daughter lost power in traffic, and the vehicle is still unrepaired. This complaint is being submitted on behalf of the registered owner, [XXX] , by her mother [XXX] , who is the primary contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on a steep, narrow grade with no safe shoulder, my 2014 Hyundai Santa Fe Sport suddenly lost all forward power. The engine would rev but the vehicle would not accelerate. I was left stranded in traffic, with cars behind me and nowhere safe to pull off, creating an immediate risk of being rear-ended or rolling back into other vehicles. I had to call for a tow to avoid a serious crash. The vehicle was marked as having all recall campaigns completed, including the rod bearing inspection and knock sensor update, which were supposed to protect against catastrophic engine failure. Clearly, those campaigns were not sufficient to prevent the failure I experienced. At the time of failure, the vehicle displayed the check engine light and drivability symptoms consistent with abnormal combustion and potential bearing damage. Hyundai denied lifetime warranty coverage under the Theta II engine settlement without performing the required inspection. Instead, I was left with an estimate for engine-related repairs that exceeded the value of the vehicle, effectively rendering it a total loss. This failure is exactly what Hyundai’s recall notices describe as a risk: sudden engine failure, loss of motive power, and increased risk of crash. The fact that this happened to my vehicle despite “completed” recall campaigns raises serious concerns about whether the defect remains unresolved and whether Hyundai is adequately honoring its recall and settlement obligations. I am requesting that NHTSA investigate whether Hyundai is improperly denying warranty coverage without inspection and whether vehicles that were marked as repaired under these recalls are still at risk of catastrophic engine failure, stalling, and loss of motive power on public roads. The settlement administrator also works for Hyundai is just referring customers back to Hyundai Customer Care. They are not honoring this CLASS ACTION lawsuit and acting in BAD faith and putting lives at risk.

Loud knocking sound. Vehicle in Limp Mode. Blinking CEL - Error code P1326 VIN - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2014 Hyundai Santa Fe Sport suffered a blown head gasket that required me to pay $9,000 for a full engine replacement. Hyundai is aware of ongoing problems with their 2.0 turbo motors, but the recall only covers the rod bearing failure/knock sensor issue. Many owners, including myself, are experiencing blown head gaskets, and several believe this failure is directly related to the same underlying engine defect. This is not an isolated case—numerous complaints online and in owner forums describe the same problem. Despite the high repair cost and known engine vulnerabilities, Hyundai refuses assistance because my vehicle is outside the mileage limit, even though the defect is widely reported and appears to be a design/manufacturing issue, not normal wear and tear. I believe NHTSA should investigate whether the head gasket failures in these 2.0 turbo engines are linked to the same defect that prompted Hyundai’s engine recalls, as it presents significant safety risks (engine overheating, sudden power loss, potential for fire). In 2018, the Center for Auto Safety formally petitioned the NHTSA to investigate 2011–2014 Hyundai Santa Fe models (among others) due to a high number of non-collision fire complaints, including reports of melted wires, smoke, and burning odors in the engine bay . While this isn’t directly about head gasket failures, it underscores a pattern of serious safety-related issues affecting that generation of Santa Fe vehicles.

Vehicle is only 10 years old and barely has 120k miles on it. Consistent maintenance and oil changes are done. My son was driving on the highway and the vehicle died suddenly and coasted to the side of the road. We had it towed to a repair shop and after some testing they said the engine has seized up. Most likely related to the common rod bearing issue with these motors, but this is not on the recall for some reason. This should not happen on a car with so low miles and use! Luckily my son was safe and not in an accident when this happened.

January 2024, my 2014 Hyundai Santa Fe entered limp mode and displayed code P1326—known to indicate engine bearing failure under Hyundai Recall 162. I took it to Terry Reid Hyundai (Cartersville, GA), paid $175 for diagnostics, and was told the vehicle “passed.” However, I was never given a bearing clearance test (BCT) result, and no VIN-tied data was submitted to Hyundai’s internal WebDCS system, as required by TSB 23-EM-001H. Later communication with Hyundai confirmed that all BCT results—pass or fail—must be submitted and tied to the VIN in WebDCS, yet Terry Reid produced no record. Instead, they provided a blank Multi-Point Inspection (MPI) sheet and handwritten notes—none of which constitute a BCT or fulfill Hyundai protocol. In April 2025, the engine failed catastrophically. Shottenkirk Hyundai performed a proper BCT, revealing cylinder #2 at 1.13mm (well beyond failure limit), and submitted both the test and an oil sample to the lab. The oil analysis showed no sludge, fuel, or coolant contamination, contradicting Veritas Global Protection’s and Hyundai’s claim of owner neglect. Despite clear lab evidence, Veritas denied my claim, falsely asserting: The sludge existed before contract purchase (no proof), No rod bearing clearance documentation was submitted (Shottenkirk did), A prior P0420 code related to the catalytic converter caused sludge (mechanically inaccurate). Hyundai’s consumer affairs rep later claimed internal records can’t be shared, that even more evidence wouldn’t matter, and that Hyundai branded the engine based on “exceptional neglect” solely due to one missing oil change receipt—despite a clean oil report and lack of dealership testing. She also confirmed Hyundai does not notify consumers when engines are branded.This pattern shows coordinated misrepresentation between Hyundai, Veritas, and Terry Reid Hyundai. They failed to follow protocol, withheld required data, falsely blamed the consumer, and denied a legitimate claim despite lab evidence

On June 22 2025 while driving on Interstate 17, the vehicle engine started to lose power and the engine light started to flash on and off. Pulled over and the vehicle stalled and was not able to turn on again. The vehicle is available for inspection. Safety was a concern as we had to change over 3 lanes as we were losing power. The problem has been confirm that the engine has failed and they are numerous TSBs out for engine failure on the Theta II engines, vehicle also qualifies for 15yr/150K engine warranty. The vehicle engine is branded which is a manufacturer defect and never was replaced. The vehicle was towed by AAA to a AAA repair shop and said diagnosis was given thereafter vehicle was towed to dealership which it currently sit at. However Hyundai denied claim because service record was not provided (I was not the owner of vehicle on the years they are requesting) I do have my records from when I owned the vehicle however service advisor stated I did not need to provide my records since they dated back to where I didn't owned vehicle. I purchase vehicle from a dealership. If any more information is needed please advis. I would just like my engine replaced.

Engine failure and metal debris and timing belt slipped time. Loss of power and we parked it flashing engine light. Massey Hyundai said it’s not a recall but when I research there’s a lot of engine failure recalls so I’m not quite understanding what the situation is and we still owe money on the vehicle. They basically told us to junk it. This has been the worst situation I have ever went through with a vehicle. I’ve never owned a Hyundai and I probably never will ever buy another Hyundai. I just wanna know why my engine failed and nobody can tell me why Massey hundai cannot tell me why. they just want me to remove it from their service center or they’re gonna charge me $500 to dispose of it. I’ve never heard of such stuff in my life. This is too overwhelming, especially when it happened. My daughter just had reconstructive foot ankle surgery and has pins in her foot. We were stranded an hour and a half away from home at a doctors appointment for a check up for her foot. Our Insurance towed it, but left us standing and hundred degree weather which was a complete nightmare, especially when you have someone that can’t walk and just had surgery not that that’s any of your fault. I just want to know why my engine failed why there was metal debris why can’t no one tell me. $10,000 for a new motor or charge you $500 to remove it from our lot. I can’t even lie about this stuff. It’s insane. I still owe money on the vehicle. I had to refinance it during Covid. If you could just like, give me some sort of information I don’t even know where to turn to at this point and if I can’t turn to the dealership, who do I turn to.

My 2014 Hyundai Santa Fe Sport 2.0 Turbo suffered a complete engine seizure while driving due to a blown head gasket, which caused all coolant to leak out. The engine locked up suddenly while my daughter was operating the vehicle, creating a serious safety hazard. She was fortunate to pull over safely, but this type of failure could have resulted in a crash. I was forced to pay over $9,000 for a full engine replacement. This engine is the Theta II 2.0L Turbo GDI, which is part of multiple class action lawsuits and safety recalls due to engine seizure, bearing failure, and fire risk. Hyundai Customer Care has refused to assist or reimburse me. This failure involved no prior warning signs, and the gasket failure appears to be consistent with design flaws already documented in these engines. I am submitting this complaint as I believe this is a defect that poses a safety risk, especially given how suddenly the engine failed during normal driving.

I was on an expressway with 70 mph speeds and could only drive at 55 mph. A flashing motor light came on and then a thunking/clicking sound. It would not accelerate and also lunging. Towed to an independent mechanic close to where I was who confirmed blown engine. Having towed to Hyundai dealership.

Engine seized

Engine is burning oil at a rapid rate. Completed oil change on 12/6/2024 at 94380 miles. On [XXX] check engine light came on at 96684 miles. Dipstix Oil Change checked oil level and level was at least 2 quarts low. Dipstix Oil Change filled oil reservoir. On [XXX], check engine light came back on. SUV was taken to AutoZone and computer said light was due to bad oxygen sensor. Deal's Auto changed oxygen sensor for $557 on 2/24/2025 at 96708 miles. On [XXX], check engine light came back on and engine had a knocking noise. Vehicle was towed to Hyundai in Batesville, MS on 4/17/2025 for $498. Engine was checked by Hyundai on 5/23/2025. Oil level was at least 2 quarts low and dealership recommended an oil change (paid by me) to see if there is oil consumption. I live 8 hours from dealership and already know there is oil consumption. Dealership wants to simply get the vehicle off their hands and is placing consumer at risk with lazy diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am submitting this complaint regarding a serious engine defect in my 2014 Hyundai Santa Fe, which suffered rod bearing failure and now requires a full engine replacement at a cost of approximately $8,600. This failure occurred on April 13, 2025, despite regular oil changes and proper maintenance throughout my 1 year and 7 months of ownership. According to my certified mechanic, the vehicle was evaluated using Hyundai’s own rod bearing clearance test protocol, which it failed. The results were submitted to Hyundai by the repair shop, but the manufacturer denied the claim—despite their own diagnostic test confirming the issue. I later discovered that my vehicle may fall under NHTSA Campaign Number 17V226000 (Recall 162), which addresses machining errors in the Theta II GDI engine that can cause premature bearing wear. I am requesting that NHTSA investigate whether my vehicle should be formally included in this recall or covered under Hyundai’s extended warranty program for rod bearing failures. This issue represents a serious safety risk. The engine began knocking suddenly, without any warning lights or codes, and still had another month or 1,419 miles left till next service and oil level was normal. Vehicle had to be towed to a service facility. A failure while driving could have resulted in a complete engine seizure, placing my family and others at risk. I respectfully request that NHTSA review this issue and investigate Hyundai’s handling of such claims, especially where their own testing confirms a known defect.

The engine was replaced under a recall related to an engine knock code. About two weeks later, the vehicle lost all power while driving. The dealership confirmed a failure in the high-pressure fuel line and that the turbo had failed at the same time. The same visit revealed oil leaks, and shortly after, the vehicle began emitting white and black smoke. Their technician stated the failures were due to “consequential damage from engine failure.” The problems have continued to return, and I’ve been told the vehicle is unsafe to drive. Hyundai is now refusing to fully cover the cost of repair, offering only 15% off, despite all of the damage being directly linked to the replacement engine. I transport children in this vehicle. My safety and theirs have been at risk multiple times because of these unresolved and ongoing failures.

Car hesitates, lagging at stop lights/slow traffic has completely shutdown while moving in traffic. Several episodes include complete shut down unable to crank following a stop multiple times in last 7 months. 2 Hyundai Dealerships have not been able to duplicate or repair specific issues or stop from occurring. Other repairs were attempted by Dealerships in efforts to correct problems. Car has been towed 5 times under extended warranty.75K- 83K miles. Battery discharge warning still appears even after new battery, plus other engine parts were replaced. Anxiety PTSD is my status.

The contact owns a 2014 Hyundai Santa Fe Sport. While the contact's son was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. The vehicle was driven to the shoulder of the road and the vehicle was turned off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving at approximately 70 MPH, the vehicle stalled, and the RPMs dropped. There was no warning light illuminated. A Police Officer responded and there was an abnormally strong chemical odor present. The vehicle was towed to the residence. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

Mileage: 45,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while his wife and daughter were driving, the vehicle unexpectedly decelerated to approximately 25 MPH. The contact stated that the check engine warning light was illuminated. The contact's wife was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the local dealer was in contact with the manufacturer. The contact related to the failure with the Technical Service Bulletin: 19-01-002H-1 (Engine Monitoring Logic Product Improvement). The failure mileage was approximately 185,000.

Mileage: 185,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, and while driving below 10 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 40 MPH, the vehicle started shaking and with an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by a dealer and the contact was informed that the failure was due to a lack of maintenance and oil changes. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,400.

Mileage: 54,400

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated and started shuddering significantly. Additionally, the engine was skipping. There was no warning light illuminated. The contact stated that the failure subsided while driving for an extended period of time. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer who inspected the vehicle and informed the contact that there was no oil leak. The vehicle was then taken to a second dealer, CMA's Colonial Hyundai (2200 Walthall Center Dr, South Chesterfield, VA 23834) where an oil consumption test was performed. The dealer advised the contact to bring the vehicle in every 1,000 miles in order to measure and record the oil consumption. The contact stated that the engine oil low was a 1 quart low per week after the last oil change. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated then stalled. The check engine warning light illuminated. The contact’s husband was able to maneuver the vehicle off the road and restarted the vehicle; however, the contact and her husband then heard a knocking sound coming from the vehicle before the vehicle stalled again. The vehicle was towed to Kelly Tires Services; however, the mechanic was unable to perform a diagnostic test due to the knocking sound. The dealer was notified, and an appointment was scheduled for the vehicle to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was advised to have the vehicle diagnosed by an authorized Hyundai dealer. The failure mile was approximately 40,000.

Mileage: 40,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP mode with the check engine warning light illuminated. The vehicle started sputtering and failed to accelerate. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer informed the contact that the vehicle had been updated with software under a recall previously; however, the contact had not received the extended warranty that came with the recall remedy. The approximate failure mileage was 118,000.

Mileage: 118,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle, several warning lights randomly illuminated. The ABS and check engine warning were among the lights that were illuminated. The contact indicated that the failure was intermittent. The vehicle was taken to the dealer on several occasions for the same failure but no cause for the failure was found. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.

Mileage: 21,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the vehicle previously had the engine replaced; however, the failure recurred with the vehicle making abnormally loud sounds while driving. The vehicle was taken to the dealer where it was diagnosed that the pulley tensioner, bearings, and fan belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where the engine was replaced three times however, the failure recurred. The manufacturer was made aware of the failure but no additional assistance was provided. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with an unknown failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while making a turn from a complete stop, the RPM’s started dropping and the vehicle was sputtering. The check engine warning light, the hill descent control warning light, and the steering wheel warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the wheel speed sensors covers needed to be replaced and the ABS had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 110,000.

Mileage: 111,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 60 MPH, the vehicle decelerated inadvertently. The contact depressed the accelerator pedal however, the vehicle failed to respond. The vehicle then stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the vehicle would be repaired within 2-3 months. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated to an unknown recall that was repaired previously. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while his caregiver was driving the vehicle approximately 25 MPH, the vehicle went into a reduced power protection mode at 20 MPH automatically. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to the local dealer and diagnosed however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified about the failure. The approximate failure mileage was 21,000.

Mileage: 21,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic every month for the mechanic to add a quart of oil. The vehicle had previously been serviced by the dealer under Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement); however, the failure recurred. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,000.

Mileage: 73,000

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated she received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for recall repair; however, upon picking up the vehicle from the dealer, her husband noticed that several unknown warning lights were illuminated and the windshield was cracked. The vehicle was taken back to the dealer, but the dealer advised the contact's husband that they could not repair the vehicle and he would be referred to another location for repair. The contact stated that as her husband was driving to the residence, the vehicle inadvertently lost power at the stop light. The contact stated that her husband was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 61,499.

Mileage: 61,499

The contact owned a 2014 Hyundai Santa Fe Sport. The contact stated that while driving approximately 35 mph, the vehicle decelerated and stalled independently. The vehicle was restarted and while the contact continued to drive, the contact noticed that there was smoke coming from under the hood. The contact mentioned that the vehicle was pulled to the side of the roadway and the fire was intense under the hood. The contact jumped out of the vehicle and the vehicle exploded. The fire department extinguished the fire. A police report was filed. The contact was unaware of what started the fire. The vehicle was towed to a salvage yard. The vehicle was destroyed. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.

Mileage: 69,000

THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS SUDDENLY ILLUMINATED, AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,500.

Mileage: 82,500

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ENGINE STALLED. THE VEHICLE STARTED TO SMOKE AND THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ENGINE WAS REPLACED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SPITZER HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119) WHO STATED THAT THE EVAC SYSTEM CANISTER AND VENT VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

HAVING NOT DRIVEN THE VEHICLE IN OVER 24 HOURS, WE WERE WOKEN UP TO AN EXPLOSION AND THE ENTIRE HOOD UP IN FLAMES IN THE DRIVEWAY. THIS HAPPENED AT ABOUT 445 IN THE MORNING AND THE FIRE DEPARTMENT WAS CALLED TO COME EXTINGUISH IT.

Mileage: 120,000

MY VEHICLE STARTED RUNNING HOT, THE COILS WERE REPLACED, IT CONTINUED TO RUN HOT PERIODICALLY, THEN I HAD TO KEEP PUTTING WATER IN RADIATOR RESERVE CONTAINER AND MADE THIS BUBBLING NOISE WHEN I WAS DRIVING OR STOPPED WITH THE CAR RUNNING. THE STARTER WAS REPLACED. MY VEHICLE BECAME DIFFICULT TO CRANK AND EVENTUALLY THE ENGINE SHUT DOWN AND IT WOULDN'T CRANK AT ALL.

Mileage: 130,000

BLOWN THETA II GDI ENGINE AT 108,500 MILES... WELL-MAINTAINED CAR. CAR SUDDENLY LOST POWER AND STARTED SHAKING ON THE HIGHWAY. A PISTON BROKE APPARENTLY. HYUNDAI WON'T REPAIR. I CAN SUBMIT REPORTS FROM THE DEALERSHIP WHEN I GET THEM.

Mileage: 108,500

ON JULY 5, 2019, THE CAR SUDDENLY STALLED WHILE IN MOTION IN CITY DRIVING. I IMMEDIATELY ATTEMPTED TO RE-START THE CAR: IT DID NOT RESTART, NO CRANKING OF THE STARTER. I THEN PUSHED THE HAZARD LIGHT BUTTON: NO RESPONSE. THERE WAS NO ELECTRIC POWER, I.E., NO LIGHTS, NO RADIO, NO A/C, NO STEERING, ETC. AFTER 2 MINUTES, I RE-ATTEMPTED TO RESTART THE CAR, BUT IT DID NOT START, NO CRANKING. THE HAZARD LIGHT BUTTON THEN WORKED. ELECTRICITY CAME BACK ON. AAA CAME AND JUMPED THE BATTERY, BUT CAR NO START. CAR WENT TO HYUNDAI DEALERSHIP. SERVICE MANAGER, THE ENGINE SEIZED BECAUSE OF MAJOR BREAKDOWN. "WE COULD NOT TURN THE ENGINE MANUALLY." HE STATED: "WE HAVE SEEN THIS BEFORE IN OTHER HYUNDAI, BUT YOUR VEHICLE WAS NOT IN RECALL." PLEASE URGENTLY INVESTIGATE. THIS IS A DANGEROUS SITUATION. IF I WAS DRIVING ON THE HIGHWAY, OR HIGH SPEED CITY DRIVING, THE SEIZED CAR COULD HAVE FLIPPED, ENDANGERING MYSELF, PASSENGERS AND OTHER NEARBY VEHICLES AND PEOPLE.

Mileage: 78,000

THE CHECK ENGINE LIGHT IS BLINKING.

Mileage: 57,000

I'VE HAD MY HYUNDAI SINCE 2015, IT HAD 8,000 MILES WHEN WE PURCHASED IT. THE VEHICLE WAS A CERTIFIED PRE-OWNED. IT'S BEEN GREAT, WE'VE KEPT UP REGULAR MAINTENANCE. IT WAS REPAIRED FOR A RECALL LAST YEAR THAT CAUSES THE ENGINE TO SEIZE (THIS WAS BEFORE WE'D HAD AN ISSUE WITH IT). FAST FORWARD TO MID MAY, I'M DRIVING TO WORK AND IT SUDDENLY SLOWS DOWN AND BECOMES DISABLED. I PULL OFF INTO A PARKING LOT, HAVE IT TOWED TO MY LOCAL HYUNDAI DEALERSHIP (KERRY HYUNDAI, FLORENCE KY). THEY GIVE ME A LONER VEHICLE AND TELL ME THE REPAIR HAS TO DO WITH THE RECALL AGAIN, A PART IS ORDERED AND 6 DAYS LATER I HAVE MY CAR BACK. THIS PAST WEEKEND MY FAMILY AND I WERE HEADED 6 HOURS AWAY FOR A LITTLE VACATION. WE'RE CLOSE TO OUR DESTINATION AND THE CAR BECOMES DISABLED AGAIN ON A VERY BUSY INTERSTATE IN A POOR WEATHER. THANKFULLY I COULD TELL THE WARNING SIGNS QUICKLY ENOUGH TO TRY TO SAFELY GET TO THE SHOULDER. WE GET A TOW FOR THE SECOND TIME IN A MONTH AND IT GOES TO THE NEAREST DEALER IN O'FALLON, IL. IT WAS A BIG ORDEAL BUT WE GOT A RENTAL CAR AND GOT OUR SANTA FE BACK WITHIN TWO DAYS. I AM TOLD THIS IS LIKELY TO HAPPEN AGAIN!! IN WHICH CASE MY ENGINE WILL NEED REPLACED. THEY SAY IT WILL BE FREE OF COST TO ME WHEN THE DAY COMES. I GUESS TIME WILL TELL. SO DISAPPOINTED AS WE'VE HAD MULTIPLE HYUNDAI'S AND STILL DO.

WHEN TAKING OFF WITH THE VEHICLE IT WILL DIE AND ALMOST COME TO A COMPLETE STOP THEN THE ENGINE PICKS BACK UP AND CONTINUES ON DOWN THE ROAD DOES THIS EVERY TIME YOU START AND STOP. WILL NOT GET ON 200 RPMS OR 60 MPH. THIS IS THE SECOND TIME I HAVE HAD THE CAR IN THE SHOP FOR THE SAME ISSUE. FIRST TIME THEY KEPT MY CAR TWO MONTHS SAID IT WAS A WIRING ISSUE. 2000 MILES LATER DOES THE SAME EXACT THING ALMOST CAUSING ME TO GET IN A WRECK BECAUSE IT STARTS WITH NO WARNING AT ALL. CAR CURRENTLY BACK IN THE SHOP BEEN THERE NOW A WEEK HAVE NOT HEARD ANYTHING FROM THEM.

Mileage: 57,000

I WAS DRIVING DOWN THE ROAD ABOUT A WEEK AFTER THE DEALER SUPPOSEDLY FIXED TWO RECALLS WITH THE ENGINE ON MY 2014 HYUNDAI SANTA FE SPORT BASE. SUDDENLY, AND WITHOUT ANY AUDIBLE WARNING, MY ECM LIGHT CAME ON AND MY VEHICLE STARTING LUNGING AND LURCHING FORWARD LIKE IT WAS ABOUT TO STALL. I PULLED OVER AND READ THE MANUAL, AND IT NOTED THAT IT WAS THE ECM SENSOR AND THAT I SHOULD IMMEDIATELY DRIVE THE VEHICLE TO THE DEALERSHIP, SO I DID. DRIVING THERE, I WAS ONLY ABLE TO MAINTAIN A SPEED OF 60 MPH ON THE INTERSTATE, WHICH PUT ME AND MY 8 -YEAR-OLD DAUGHTER IN DANGER FROM FASTER-DRIVING CARS, ESPECIALLY SINCE IT WAS A TORRENTIAL DOWNPOUR. ANY TIME I STOPPED OR SLOWED DOWN, THE ENGINE WOULD SHUTTER LIKE IT WAS ABOUT TO STALL AND THEN WOULD GET BETTER JUST PAST 10-20 MPH UNTIL I APPROACHED 60 AGAIN, WHERE IT WOULD NOT ACCELERATE AGAIN. WHEN I GOT TO THE DEALERSHIP, THEY IMMEDIATELY KNEW THE PROBLEM AND ORDERED A KNOCK SENSOR HARNESS. HOWEVER, IN READING THE VARIETY OF LAWSUITS, ISSUES, AND SERVICE CAMPAIGNS, IT APPEARS AS THOUGH HYUNDAI IS KNOWINGLY ALLOWING PEOPLE TO CONTINUE DRIVING CARS THEY KNOW ARE DEFECTIVE, THUS PUTTING US AND OUR CHILDREN'S LIVES IN JEOPARDY. THESE VEHICLES NEED TO BE RECALLED AND HAVE ALL OF THE ENGINES AND RELATED PARTS REPLACED, OR THEY NEED TO BUY THE VEHICLES BACK AT ORIGINAL MSRP SO WE CAN PURCHASE A FUNCTIONAL, SAFER VEHICLE.

Mileage: 98,820

SMELL MIXTURE OF GAS AND OIL AFTER I START THE ENGINE AND RUN FOR A WHILE AND RUN LIKE A DIESEL ENGINE AND THERE IS NO POWER AT ALL , THERE IS SMOKE CAME FROM THE DIP STICK AFTER I SHUT OFF THE ENGINE

Mileage: 61,650

DEALER OIL CHANGE WAS DONE, THE NEXT DAY ALL OF THE OIL LEAKED OUT OF MY CAR. HAD A SECOND OIL CHANGE. FOLLOWING WEEK ENGINE SEIZED WHILE I WAS DRIVING DOWN THE HIGHWAY. CAR WAS TOWED TO THE DEALER AND HAS NOW SAT THERE FOR 2 MONTHS. BEING TOLD IT IS PART OF A RECALL.

Mileage: 70,000

THE VEHICLE LOST POWER WHEN ACCELERATING TO GO ON INTERSTATE, IT JUST HAD NEW SOFTWARE PUT IN.I WENT TO THE DEALER RIGHT AWAY. THEY SAID THAT THEY COULD NOT WORK ON IT TILL THE NEXT DAY. I CALLED HYUNDIA AND THEY KNOW ABOUT IT. IDO NOT THINK THIS VEHICLE SHOULD BE ON THE STREET. THEY SHOULD FIX THE PROBLEM WITH THE CONNECTING ROD, NOT SOFTWARE.

Mileage: 15,000

'TAKATA REACALL' AUTOMATIC ENGINE GEAR DOEN'T SHIFT PROPERLY. I TOOK IT TO A HYUNDAI DEALER AND THEY TOLD ME THAT THE VEHICULE NEED A NEW ENGINE.

THE CAR STRAINS TO MOVE AT SPEEDS AS LOW AS 25MPH. I ALREADY HAD MY ENGINE REPLACED, BUT THE SAME THING IS BEGINNING AGAIN. AT TIME IT FEELS LIKE IT WILL SHUT OFF WHEN MOVING FROM BEING STATIONARY. THE CAR IS ALSO GUZZLING OIL. IF I DON'T PUT OIL IN EVERY COUPLE WEEKS, IT SOUNDS AND FEELS LIKE IT WILL SHUT OFF WHILE DRIVING. CARS BEHIND ME SOMETIMES GET MAD, BUT WHAT CAN I DO?

Mileage: 56,000

WHILE DRIVING ON THE INTERSTATE, I NOTICED A RATTLING/KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE, UNDER THE HOOD. THE NOISE KEPT GETTING LOUDER, SPECIFICALLY AS THE VEHICLE ACCELERATED. I NOTICED THAT THE RPMS WOULD INCREASE, WITH NO INCREASE IN SPEED & EVEN A DECREASE IN SPEED. DURING THIS TIME THE CAR WAS USING CRUISE CONTROL AT APPROXIMATELY 70 MPH. AS I NOTICED THE KNOCKING NOISE GETTING LOUDER, I TAPPED THE BRAKES & THE VEHICLE'S SPEED DRAMATICALLY DECREASED TO APPROXIMATELY 40 MPH. I TRIED TO SPEED THE VEHICLE UP & THE RPMS INCREASED SIGNIFICANTLY, WHILE THE VEHICLE SPEED DID NOT. I THEN PUT MY FLASHERS ON TO SIGNAL THERE WAS AN ISSUE WITH THE VEHICLE & THE CHECK ENGINE LIGHT CAME ON, ALONG WITH OTHER SERVICE LIGHTS ON THE DASHBOARD. THE VEHICLE'S STEERING CAPACITY WAS TIGHT & THE RIDE BECAME EXTREMELY BUMPY AS THE SPEED DECREASED. AFTER ABRUPTLY STOPPING ON THE SHOULDER OF THE INTERSTATE, THE VEHICLE STARTED TO SMELL LIKE SOMETHING WAS BURNING. I COULD SMELL THIS IN THE CABIN OF THE VEHICLE & THE NOTICED THERE WAS SMOKE COMING FROM THE HOOD OF THE CAR. THE ENGINE SHUT OFF, BUT THEN BEGAN TO TRY & TURN ON, WITH THE LIGHTS STARTING & THE START UP MUSICAL SOUND PLAYING. IT WOULD TURN ON & OFF 3 - 4 TIMES, SO I THEN REMOVED THE KEY FROM THE VEHICLE, STEPPED OUT & BACKED AWAY. THE SMOKE, THANKFULLY, SEEMED TO DISSIPATE AFTER 20 MINUTES. FIRE & POLICE ARRIVED ON THE SCENE & DID NOT FIND ANY FIRE, BUT DID SMELL THE BURNING SMELL I NOTICED IN THE CABIN OF THE VEHICLE. UNFORTUNATELY, WE NEVER COULD GET THE VEHICLE'S ENGINE TO CRANK AGAIN & ENDED UP HAVING IT TOWED BACK TO OUR LOCAL HYUNDAI DEALERSHIP.

Mileage: 75,000

2014 HYUNDAI SANTA FE SPORT- BRAKE LIGHT/ ABS LIGHT/ HILL DESCENT CONTROL LIGHT CAME ON IN VEHICLE AND AFTER A DAY OR TWO NEVER TURNED OFF. TOOK CAR TO DEALERSHIP AND WAS ASKED TO MAKE APPOINTMENT. THE NEXT DAY A TRIANGLE WITH EXCLAMATION POINT LIGHT TURNED ON ALONG WITH A STEERING WHEEL WITH EXCLAMATION POINT LIGHT AND THE STEERING WHEEL BECAME LOOSE AT THIS TIME. DROVE MYSELF HOME AND AFTER PARKING I TURNED VEHICLE OFF BUT THE ENGINE CONTINUED TO MAKE HUMMING NOISES LIKE SOMETHING WAS STILL RUNNING. RESTARTED CAR AND THEN TURNED OFF ENGINE AGAIN AND THE NOISE STOPPED. I WENT INSIDE MY HOUSE AND LESS THAN 5 MINUTES LATER THERE WAS A LOUD BANGING ON MY FRONT DOOR- A NEIGHBOR THAT RAN UP TO INFORM ME MY CAR WAS ON FIRE. I COMPLETED REGULAR MAINTENANCE ON THIS VEHICLE AND IT ONLY HAD 35,000 MILES. PLEASE LOOK INTO THIS SITUATION SO THAT NO OTHERS GO THROUGH THIS DEVASTATING SITUATION THAT I FACED TODAY.

Mileage: 35,000

MY 2014 SANTA FE SPORT STARTING MAKING A CRAZY RATTLE NOISE FROM THE ENGINE IN 2016. JUST 2 YEARS AFTER I HAD PURCHASED IT NEW. AFTER A FEW TRIPS TO THE DEALER THEY KEPT TELLING ME THEY DON'T HEAR ANYTHING. IT MAKES THE NOISE AFTER THE CAR IS COMPLETELY WARMED UP AND SITTING STILL. WHEN I AM DRIVING I CAN NOT HEAR IT AGAIN UNTIL I SLOW DOWN. EVERY STOP LIGHT, STOP SIGN OR IN PARKED IT MAKES A NOISE. ONCE I HEARD ABOUT THE RECALL I HAVE WENT TO THE SHOP A FEW MORE TIMES ONLY TO BE TOLD IT IS FINE AND NORMAL NOISES OR THEY DON'T HEAR ANYTHING. FINALLY I GOT THEM TO "REPLACE" THE ENGINE AFTER WORKING UP A COMPLAINT WITH HYUNDAI CORPORATE. THE DAY AFTER I PICKED MY CAR UP THE NOISE IS STILL THERE. THE ONLY ANSWER I HAVE GOT IT THAT'S JUST THE WAY IT IS. IT IS NORMAL. IF, IN FACT I GOT A NEW ENGINE LIKE THE RECALL SAYS SHOULDN'T IT NOT MAKE A SOUND? I AM NOT SURE WHAT THEY "FIXED" BUT, TO ME IT WASN'T THE WHOLE ENGINE AS THEY ARE CLAIMING IT IS. I AM SCARED NOW TO EVEN DRIVE THIS VEHICLE AFTER READING THEY CATCH ON FIRE AND JUST STOP WHILE DRIVING.

HYUNDAI REPLACED ENGINE CLAIMING IT WAS A NEW ENGINE EVEN THOUGH IT WAS ACTUALLY A REFURBISHED ENGINE. THIS ENGINE WAS PUT IN BECAUSE THE ORIGINAL ENGINE FROM MY 2014 HYUNDAI SANATE FE SPORT 2.0T HAS SEIZED AND COMPLETELY LOCKED UP WHILE DRIVING ON THE HIGHWAY. A COUPLE THOUSAND MILES AFTER THIS 'REFURBISHED' ENGINE HAD BEEN OUT IN AFTER DRIVING DOWN THE HIGHWAY I STARTED TO HEAR SOME RATTLING FOLLOWED BY A LOUD POP (SOUNDED LIKE A SMALL BOMB GOING OFF), I LOOK OUT MY REAR VIEW WINDOW BECAUSE SOMETHING HAD CUT MY EYE AND I PROCEED TO SEE SMOKE COMING OUT THE REAR VIEW WINDOW. I OBVIOUSLY NEED TO PULL OFF THE SIDE OF THE HIGHWAY, SO I GO TO GIVE THE CAR SOME GAS TO MERGE OVER A COUPLE OF LANES TO PULL OVER TO THE SIDE AND THE SAME THING HAPPENS AS BEFORE WHEN THEY PUT THE 'REFURBISHED' ENGINE IN (CAR ENGINE LOCKS UP AND I HAVE NO POWER SO I HAVE TO GLIDE ON OVER TO THE SIDE OF THE HIGHWAY). ONCE I DO THAT, I CALL THE SERVICE ADVISOR AT HYUNDAI OF FLORENCE (WHERE THE 'REFURBISHED' ENGINE WAS PUT IN) AND MENTION TO HIM I'M STUCK ON THE SIDE OF THE ROAD AGAIN. AS I CO TO HE SPEAKING TO HIM I NOTICE THE HOOD OF MY CAR IS STARTING TO MELT. I QUICKLY GET OUT AND START TAKING PICTURES/VIDEOS (FOR PROOF TO SHOW HYUNDAI/INSURANCE) AND WITHIN A SHORT AMOUNT OF TIME, MY CAR IS COMPLETELY ENGULFED IN FLAMES!

Mileage: 70,000

INCIDENT OCCURRED ON I-65. MY HUSBAND AND I WERE TRAVELING HOME FROM A QUICK ROAD TRIP. WHILE PASSING ANOTHER VEHICLE AT 75MPH, OUR SANTE MADE A WEIRD NOISE, THEN LOUD SOUND AND WENT DEAD. MY HUSBAND FOUGHT TO CONTROL THE CAR, BARELY AVOIDED A POSSIBLE FATAL CRASH. WE CALLED HYUNDAI ROADSIDE ASSISTANCE AND WAS TOLD THEY ONLY TOW 47 MILES. THE NEAREST DEALER WAS 50 MILES AWAY. WE WERE LEFT STRANDED, NO SERVICE OR TOW TRUCK FROM HYUNDAI SHOWED UP. HAD TO CALL FAMILY TO COME GET US (NEARLY 3 HOURS AWAY). WE HAD TO RENT A UHAUL AUTO TRANSPORT AND TRUCK TO RECOVER OUR CAR ON THE SIDE OF I-65, HEADING TO OUR HOMETOWN, WE WERE STRANDED IN VERBENA, AL. HYUNDAI FINALLY TOWED CAR TO DEALERSHIP ONCE IN HOMETOWN, WAS TOLD BY SERVICE TECH THAT OUR CAR HAD "CATASTROPHIC ENGINE DAMAGE AND A NEW ENGINE HAS BEEN ORDERED, AT NO CHARGE, DUE TO OUR CAR WAS PART OF THE RECALL. WAS TOLD WE "MIGHT" BE REIMBURSED FOR OUR INCURRED EXPENSE OF HAVING TO TOW THE CAR OURSELVES. WE PURCHASED THE CAR BRAND NEW, WITH AN ADDED ROADSIDE ASSISTANCE PACKAGE, WHICH WE WERE ASSURED WE'D NEVER BE STRANDED, WHICH PROVED A USELESS SALES PLOY. 3 DISABLED PERSONS AND A HIGHWAY PATROL OFFICER HAD TO MANUALLY LOAD THE CAR ONTO THE AUTO TRANSPORT, ONE OF WHICH FELL ON THE ROAD AND CUT THEIR KNEE. WHY IS ADDITIONAL ROADSIDE ASSISTANCE OFFERED WHEN THE DEALERSHIP NEGLECTED TO INFORM US THAT THERE WAS ONLY A 47 MILE TOWING RADIUS. WE WERE ASSURED THAT "WE'D BE COVERED NO MATTER WHERE WE MIGHT TRAVEL. WE HAVE A RENTAL, WHICH RESULTED IN US PAYING A DEPOSIT OUT OF OUR OWN POCKET, "THAT SHOULD BE REFUNDED UPON RETURN OF THE RENTAL". FULL REIMBURSEMENT AND OR A NEW CAR SHOULD BE OFFERED, DUE TO THE CATASTROPHIC ENGINE DAMAGE (THE TERM THE HYUNDAI SERVICE TECH USED) THAT OCCURRED TO OUR 2014 SANTA FE SPORT WITH LESS THAN 53,000 MILES. THANKS HYUNDAI ROADSIDE ASSISTANCE FOR LEAVING US STRANDED.

Mileage: 52,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 45 MPH ON A RAMP TO ENTER A TURNPIKE, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE FAILURE RECURRED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO A SERVICE STATION AND WAS TOWED TO SUSSMAN HYUNDAI & GENESIS (1645 EASTON ROAD, WILLOW GROVE, PENNSYLVANIA 19090, (215) 392-9020). THE DEALER DIAGNOSED THAT THE FAILURE WAS RELATED TO A TIMING JUMP AND AN EXCESS OF SLUDGE IN THE ENGINE. THE DEALER SUGGESTED THAT THE ENGINE SLUDGE CAUSED THE FAILURES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

THE TRUCK SMELL LIKE BURN AND IS NOT GIVE POWER AND FEELS LIKE SHAKING AND PUSHING

Mileage: 59,000

MY CAR STARTED MAKING A WEIRD HUMMING SCREECHING NOISE AND THEN THE NEXT DAY IT WOULD NOT START. FOUND OUT THE BEARINGS HAVE FAILED AND CAUSED COMPLETE ENGINE FAILURE. ITS THE SAME PROBLEM WITH YOUR 2011-2013 MODELS SO THE 2014 SHOULD BE INCLUDED IN THAT RECALL. WE HAVE SPENT TONS OF MONEY KEEPING THE CAR UPDATED ON MAINTENANCE FOR COLLEGE AND THIS IS COMPLETELY INAPPROPRIATE FOR A 2014 TO HAVE THIS HAPPEN. THE VEHICLE WAS IN MOTION WHEN THE FIRST NOISE WAS NOTICED THEN PARKED IMMEDIATELY THANK GOODNESS AT HER DORM WHERE THE CAR, THEN WOULD NOT START THE NEXT DAY AND WAS TOWED.

Mileage: 68,000

I PURCHASED USED 2014 HYUNDAI SANTA FE SPORT ON 8/31/2016 WITH CASH. IN FEBRUARY 2018 WHILE DRIVING IN HIGH SPEED LANE ACCELERATING TO PASS THE RPMS WENT RED AND LOUD BANG, WITH SMOKE FILLING CABIN THROUGH VENTS. I WAS ABLE TO CROSS 3 LANES OF TRAFFIC RUN AWAY FROM CAR CALLED HYUNDAI 24HR TOWING. THEY QUICKLY PICKED ME UP AND CAR GAVE ME KEYS TO LOANER NO QUESTIONS ASKED, THEN IN1 WEEK THEY GAVE CAR BACK WITH BRAND NEW 2017 ENGINE. I WAS THRILLED. THEN ON JULY 10 DRIVING UP HILL SAW SMOKE IN REAR VIEW MIRROR GOING ABOUT 35 MPH. I WENT TO PULL OVER AND HEAD HOME BUT BRAKES WENT TO FLOOR AND POWER STEERING WAS SHOT. I WHIPPED IT INTO PARK AND LOOKED UP TO ENTIRE WINDSHIELD BLOCKED WITH BLACK SMOKE AND ORANGE FLAMES. I GRABBED MY PURSE AND COULDN'T GET OUT BECAUSE I HAD FORGOTTEN ABOUT SEATBELT. UNDID THAT GRABBED PHONE AND SPRINTED FOR MY LIFE AS THERE WERE NUMEROUS EXPLOSIONS. VEHICLE BURNED TO FRAME. IT WAS STILL UNDER BUMPER TO BUMPER WARRANTY BUT THE BUMPERS WERE GONE! THANKS BE TO GOD THAT MY HANDICAPPED HUSBAND HAD DECLINED TO COME WITH ME. I HAD A RENTAL FROM INSURANCE AT NO COST, HYUNDAI WANTS ALL PAPERWORK ON CAR WHICH BURNED WITH IT.

Mileage: 108,000

AFTER DRIVING THE VEHICLE 15 MILES ON THE HIGHWAY, WE DROVE ON RESIDENTIAL STREET FOR ABOUT 1.5 MILES. AS I WAS TURNING INTO A PARKING STRUCTURE THE ENGINE STOPPED AND THE VEHICLE LOST POWER. I GLIDED THE VEHICLE TO A RED ZONE NO PARKING AREA ON THE STREET AND STOPPED THE VEHICLE. BLACK SMOKE QUICKLY APPEARED FROM UNDER THE HOOD AND FLAMES QUICKLY APPEARED. THE FRONT OF THE VEHICLE SOON BECAME ENGULFED IN FLAMES SHOOTING 4-6 FEET HIGH. THE FIRE DEPARTMENT ARRIVED AND SPRAYED THE FRONT OF THE VEHICLE WITH A FOAM FIRE RETARDANT. THEN THEY CUT THE HOOD LATCH AND OPEN THE HOOD. THE ENTIRE ENGINE COMPARTMENT, WINDSHIELD AND THE FRONT PASSENGER AREA WERE COMPLETELY DESTROYED. THE VEHICLE WAS MELTED TO THE STREET AND THE TOW DRIVER HAD TO SMASH IT LOOSE.

Mileage: 55,000

ENGINE LACKS POWER AND IS DANGEROUS TO DRIVE, ISSUE IS REPEATABLE WHEN IN ECO MODE AND ENGINE WILL LOSE ALL POWER AND TAKE 40 SECONDS OR MORE TO REACH 60MPH. HAPPENS IN NON-ECO MODE AS WELL. IF YOU TURN OFF VEHICLE AND TURN BACK ON, PROBLEM WILL GO AWAY FOR AWHILE AND RETURN. PEOPLE HAVE SAID IT IS AN ISSUE WITH THE ELECTRONIC WASTEGATE CAUSING THE ENGINE TO LOSE POWER AND BECOME DANGEROUS FOR TRYING TO ACCELERATE FROM A STOP INTO TRAFFIC/ TYPICAL CITY DRIVING. WE HAVE TAKEN IT INTO HYUNDAI 9 TIMES AND THEY HAVE REPLACED THE PCM, TURBO, PROGRAMMING AND VARIOUS OTHER THINGS TRYING TO SOLVE THE ISSUE AND THERE IS CURRENTLY STILL NO SOLUTION.

Mileage: 90,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RICART HYUNDAI IN COLUMBUS, OHIO WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE DEPOSITED INTO THE ENGINE, WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

I OWNED A 2014 SANTA FE SPORT. IT WAS BLOWING BLACK SMOKE OUT OF THE EXHAUST. I WOULD BRING IT IN FOR AN OIL CHANGE AND THEY WOULD TELL ME THE OIL WAS BONE DRY. THEY COULD NOT SEE WHERE THE OIL LEAK WAS, I HAD NO SPOTS IN MY DRIVEWAY. THE LOW OIL LIGHT NEVER CAME ON. THE TIME BETWEEN OIL CHANGE AND NO OIL LEFT WAS ABOUT 3 WEEKS. I BROUGHT IT IN, THEY TOLD ME I HAD AN OIL CLOG AND NEEDED A NEW MOTOR. I FILLED IT WITH OIL AND DROVE IT HOME. THE NEXT DAY I WAS DRIVING IT TO MY MECHANIC, STOPPED AT A CONVIENANCE STORE ON THE WAY. SHUT OFF THE MOTOR, WHILE IN LINE, SOMEONE YELLED, "YOUR CAR IS ON FIRE" I LOOKED OUT IT WAS FULLY INGOLFED FROM THE PASSENGER SIDE UNDER THE HOOD. A COMPLETE LOSS, AND HYUNDAI WOULD NOT STAND BEHIND IT. 3 MONTHS LATER, GOT A "RECALL NOTICE" SAID "ENGINE" THE HYUNDAI HAD 42 THOUSAND MILES. EVERY WHERE I LOOK FOR A RECALL NOTICE ON THIS VEHICLE CAN'T SEEM TO FIND THE ONE I AM REFERENCING EXCEPT ON THIS SITE. AFTER 17 ENGINE COMPLAINTS, WHY ARE THERE NO INVESTIGATIONS, OR CLASS ACTION SUITS? OH AND THE "BLUE LINK" MONTHLY REPORTS NEVER REPORTED ANYTHING WRONG. EVEN AFTER THE FIRE, THE REPORT REPORTED THAT ALL SYSTEMS WERE GOOD EVEN MY TIRE PRESSURE. FUNNY, BECAUSE I WATCHED THOSE BLOW UP!

Mileage: 42,000

ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.

Mileage: 22,900

ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.

Mileage: 22,900

ON 11/13/17 I DROPPED MY VEHICLE OFF AT A LOCAL MECHANIC FOR A ROUTINE OIL CHANGE AND TO ASK HIM TO TRY AND DIAGNOSES THE KNOCKING NOISE. THE MECHANIC REPORTED BACK THAT HE THOUGHT IT WAS A BEARING WITHIN THE MOTOR DID NOT RECOMMEND ME DRIVING THE VEHICLE AS IT COULD POTENTIALLY BLOW OUT THE SIDE OF THE ENGINE BLOCK AND SEIZE THE MOTOR COMPLETELY. AT THIS POINT I HAD THE VEHICLE TOWED TO A LOCAL HYUNDAI DEALER FOR A DIAGNOSTIC. THE DIAGNOSTIC RESULTED IN THE DEALERSHIP INFORMING US THAT THAT MY ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALERSHIP REACHED OUT TO HYUNDAI MOTOR AMERICA IN AN ATTEMPT TO TRY AND HAVE THE ENGINE COVERED UNDER WARRANTY OR RECALL NOTICE. THIS REQUEST WAS ULTIMATELY DENIED BECAUSE I WAS NOT THE ORIGINAL OWNER AND THEREFORE WAS NOT ENTITLED TO THE 100,000 MILE WARRANTY BUT WAS ALSO INFORMED THAT MY VIN DID NOT QUALIFY FOR THE RECALL FROM EARLIER IN 2017 FOR THIS ISSUE. THE RECALL WAS RELEASED EARLIER IN 2017 FOR THE 2.4 MOTOR IN 2013 AND 2014 SONATA AND SANTA FE SPORT VEHICLES. THEY WERE BEING RECALLED DUE TO ENGINE FAILURES CAUSED BY A MACHINING ISSUE THAT CAUSED BEARING WEAR AND THEN PREMATURE ENGINE FAILURE. I WAS TOLD THAT MY VIN NUMBER WAS NOT ON THE RECALLED LIST AND THEREFORE WOULD NOT BE COVERED AND THAT WAS ALL THE INFORMATION ANYONE COULD PROVIDE TO ME. UPON ATTEMPTING TO ESCALATING MY CONCERNS AT THE DEALERSHIP LEVEL WAS WAS TOLD THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND I WAS INSTRUCTED TO REACH OUT TO HYUNDAI MOTOR AMERICA AND FILE A CASE AND REPORT BACK TO THE DEALERSHIP.I WAS INFORMED BY THE AGENT AT HYUNDAI MOTOR AMERICA THAT MY CASE WAS ALREADY MARKED AS A FINAL DECISION AND THAT NOTHING COULD BE DONE. THE ONLY THING I COULD DO WAS REACH OUT TO HYUNDAI MOTOR AMERICA VIA EMAIL OR WRITTEN LETTER. THE ESTIMATE TO REPAIR MY VEHICLE WITH A REFURBISHED MOTOR IS $7,867.66 OR A TRADE IN VALUE OF $3000.

Mileage: 97,800

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE A SHRIEKING NOISE AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO HYUNDAI OF SLIDELL IN SLIDELL, LA, 985-641-0671. THE DEALER DIAGNOSED THAT A PIECE OF METAL WAS IN THE OIL AND CLOGGED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V358000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *BF UPDATED 7/27/18*JB *AS

Mileage: 35,000

I WAS DRIVING MY CAR ON THE HIGHWAY GOING 75 MILES AN HOUR WHEN MY ENGINE JUST SEIZED UP AND SHUT DOWN. IT WOULDN'T START BACK UP. I HAD IT TOWED TO THE DEALER AND I HAVE METAL SHAVINGS IN MY OIL PAN AND MY ENGINE IS SEIZED UP. THERE IS A RECALL ON THIS MAKE, MODEL AND ENGINE FOR THE EXACT SAME PROBLEM BUT THE RECALL DATES ARE FROM 6/28/2012- 6/31/2014 AND MY CAR WAS PRODUCED ON 6/9/2014. 9 DAYS OUTSIDE THE RECALL WINDOW AND THEY ARE NOT COVERING MY CAR OR MY CLAIM. THE DEALER EVEN SAID I HAD THE PROBLEM THAT WAS IN THE RECALL AND THEY DO NOT UNDERSTAND WHY HYUNDAI ISN'T COVERING IT. MY CAR CLEARLY HAS THE SAME PROBLEM AS IN THE RECALL CAMPAIGN 162 AND HYUNDAI ISN'T COVERING IT.

Mileage: 83,000

MY VEHICLE WAS INVOLVED IN THE ENGINE RECALL WHICH CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN DUE TO ENGINE FAILURE. AFTER HAVING THE ENGINE REPLACED BY A HYUNDAI DEALERSHIP, THE VEHICLE CONTINUES TO INTERMITTENTLY LOOSE POWER WITHOUT NOTICE. ALTHOUGH, THE TACHOMETER READS 7000 RPM, THE SPEED IS 20 MPH WITH THE PEDAL TO THE FLOOR BOARDS. THIS HAPPENS WITHOUT NOTICE AND HAS HAPPENED ON INTERSTATE HIGHWAYS WITH CARS SPEEDING BUY! WE HAVE TO PULL OVER AND SHUT IT OFF AND THEN RESTART. THEN IT WILL BE FINE TIL NEXT THE NEXT TIME. THE LOCAL HYUNDAI DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH THEY HAVE REPLACED SEVERAL THINGS. IT IS AN ONGOING PROBLEM.

Mileage: 52,000

WHILE ON A FAMILY ROAD TRIP, MY SANTA FE STARTED CLATTERING AND MAKING NOISE. IT HAD BEEN RUNNING FINE AND NO INDICATOR LIGHTS WERE ON. THE CAR JUST QUIT IN THE MIDDLE AND WE HAD TO COAST TO SAFETY ON THE SIDE OF THE ROAD WHERE WE WAITED FOR HOURS FOR HYUNDAI ROADSIDE ASSISTANCE TO TOW US TO THE LOCAL DEALERSHIP. THE ENGINE IS BLOWN DUE TO A RECALL. IT HAS NOW BEEN LONGER THAN 60 DAYS AND HYUNDAI DOES NOT HAVE AN ENGINE TO REPLACE IT. I HAVE LEARNED THAT THERE IS NOW A SECOND RECALL INVOLVING A FAULTY HOOD LATCH WHICH IS ALSO A SAFETY HAZARD.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. PRIOR TO THE FAILURE, THE VEHICLE MADE A CLICKING SOUND COMING FROM THE ENGINE. FURTHERMORE, THE VEHICLE LOST POWER COMPLETELY AND THE CONTACT COASTED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO PUENTE HILLS HYUNDAI LOCATED IN INDUSTRY, CALIFORNIA. THE DEALER STATED THAT THE ENGINE BLOCK MOTOR NEEDED TO BE REPLACED AND THAT THE CONTACT WOULD BE FINANCIALLY RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), WHICH HE STATED WAS DIRECTLY RELATED TO THE FAILURE AS OUTLINED IN THE RECALL. THE FAILURE MILEAGE WAS 65,879.

Mileage: 65,879

THIS VEHICLE IS SUPPOSED TO BE A PART OF A MAJOR RECALL WHICH WAS TO HAVE BEGAN IN MAY OF 2017. IT IS NOW JULY AND NOT A WORD FROM HYUNDAI OR THE DEALER. I THINK THEY ARE SOMEHOW HOPING THIS WILL GO AWAY, BUT REPLACING AN ENGINE IS A MAJOR ISSUE.

Mileage: 33,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE WISUP HYUNDAI DEALER INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE EXHIBITS ALL OF THE ISSUES ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 17V-226. I HAVE CONTACTED HYUNDAI NUMEROUS TIMES AND MY REQUESTS KEEP GETTING IGNORED. I DON'T KNOW WHAT COURSE OF ACTION I CAN PURSUE FROM THIS POINT FORWARD. I CAN BE REACHED AT [XXX] OR [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 4,000

I HAVE RECENTLY RECEIVED A SAFETY RECALL NOTICE FROM HYUNDAI FROM NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT FOR THE HYUNDAI SANTE FE SPORT 2014, SUV. THE PROBLEM ON THE LETTER STATES THERE ARE PROBLEMS IN THE MANUFACTURING OF THE ENGINE, PRE-MATURE BEARING WEAR IN THE MOTOR AND THE BEARING CAN FAIL, AND VEHICLE COULD STALL WHILE IN MOTION, INCREASING RISK OF CRASH. I AM TAKING THE VEHICLE TO HYUNDAI DEALERSHIP TODAY. THE VEHICLE IS MAKING A KNOCKING NOISE FROM THE ENGINE THAT INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. I DRIVE THE VEHICLE ON THE HIGHWAY SO THIS IS VERY DANGEROUS AND JUST STARTED TO HEAR IT LAST NIGHT. IT HAS STARTED TO REDUCE POWER WHEN GAS IS ACCELERATED AND RPM INCREASE AND HESITATION OF VEHICLE MOVING FORWARD WHEN PUSHING DOWN ON GAS PEDAL. THIS VEHICLE HAS BEEN UNSAFE TO DRIVE AND I AM A MOTHER OF A 4 YEAR OLD SON, WE BOUGHT THE CAR ORIGINALLY FOR SAFETY. I AM DISSAPOINTED IN THIS VEHICLE AS IT WAS UNSAFE FOR ME AND MY FAMILY TO DRIVE IN. I ALSO UTILIZE THE VEHICLE FOR WORK AND IT IS UNSAFE TO DRIVE. I WILL ALSO HAVE TO DEAL WITH FIGURING OUT TRANSPORTATION WHEN DEALING WITH HYUNDAI DEALERSHIP. I AM UNCLEAR OF THE OUTCOME AT THIS MOMENT, BUT VERY DISSATISFIED WITH THIS VEHICLE.

Mileage: 35,000

I HAVE 2014 SANTA FE SPORT WITH 2.4 ENGINE, AND HAVE A SERIOUS HESITATION PROBLEM. IT HAPPENS QUITE OFTEN WHEN WAITING AT LIGHT TO MAKE A LEFT TURN. WHEN TRAFFIC ALLOWS ME TO GO, THE CAR WILL START THE TURN THEN IT FEELS LIKE THE ENGINE DIES FOR ABOUT 2 OR 3 SECONDS THEN KICKS IN AND I AM ABLE TO COMPLETE THE TURN. THIS IS VERY SCARY WHEN THERE IS TRAFFIC COMING AT ME. I AM VERY WORRY THAT ONE DAY I WILL HAVE AN ACCIDENT BECAUSE OF THE SERIOUS HESITATION PROBLEM. IT ALSO HESITATES IT WHEN DRIVING WITH THE FLOW OF TRAFFIC AND WHEN I WANT TO SPEED UP LITTLE BIT, IT DOES NOT ACCELERATE BUT KINDA BOGGES DOWN. I HAVE TO PUSH THE GAS PEDDLE DOWN FAST AND THEN LET IT UP AND THEN I CAN ACCELERATE TO THE SPEED I WANTED TO GO. I HAVE TAKEN THE CAR TO THE DEALER 2 TIMES AND THEY COULD NOT SOLVE THE THIS PROBLEM.

Mileage: 16,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER JOHN ONEILL JOHNSON HYUNDAI MERIDIAN MISSISSIPPI WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.

WHEN TRADING IN MY VEHICLE THE DEALERSHIP TAKING THE TRADE WOULD NOT GIVE ME THE FULL TRADE-IN VALUE BECAUSE OF THE OPEN RECALL.

Mileage: 21,000

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE MANUFACTURER PROVIDED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE A REMEDY AND PARTS WITHIN A REASONABLE TIME FRAME. THE CONTACT EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS (1. SHOCKLEY HONDA, 7400 SHOCKLEY DR, FREDERICK, MD 21704, (301) 694-5400 AND 2. HERITAGE HONDA PARKVILLE, (410) 882-3000), BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO STALL FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ESCALATED THE CONCERN. THE VEHICLE REMAINED AT THE DEALER AWAITING A REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.