This Problem Across All Years
I am writing to express my concern regarding an ongoing and persistent issue with excessive engine oil consumption in my 2015 Hyundai Santa Fe, Subject: Severe Oil Consumption Issue - 2015 Hyundai Santa Fe - VIN: [XXX] The vehicle consumes an alarming amount of oil, approximately 1 quart every 300 miles. This rate of consumption is far beyond what is considered normal and strongly suggests a serious mechanical or manufacturing defect. I have already taken the vehicle to a mechanic to diagnose and attempt to resolve this problem. Based on their professional advice, the following parts were recently replaced: 1.Engine Valve Cover Gasket 2.Turbo Charger Oil Line 3.Spark Plugs Unfortunately, despite these repairs, the issue of excessive oil consumption remains unresolved. The rate of oil loss remains consistent and dangerously high. This was first informed by a service center when I took the car for a random check. Then, after traveling 1,000 miles, the engine oil level dropped again. After that, I am keeping an eye on that. This level of oil consumption poses a significant risk to the engine's long-term health and reliability, and it is a major inconvenience and expense for me as the owner. I am deeply concerned that a major engine component may be failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to express my concern regarding an ongoing and persistent issue with excessive engine oil consumption in my 2015 Hyundai Santa Fe, Subject: Severe Oil Consumption Issue - 2015 Hyundai Santa Fe - VIN: [XXX] The vehicle consumes an alarming amount of oil, approximately 1 quart every 300 miles. This rate of consumption is far beyond what is considered normal and strongly suggests a serious mechanical or manufacturing defect. I have already taken the vehicle to a mechanic to diagnose and attempt to resolve this problem. Based on their professional advice, the following parts were recently replaced: 1.Engine Valve Cover Gasket 2.Turbo Charger Oil Line 3.Spark Plugs Unfortunately, despite these repairs, the issue of excessive oil consumption remains unresolved. The rate of oil loss remains consistent and dangerously high. This was first informed by a service center when I took the car for a random check. Then, after traveling 1,000 miles, the engine oil level dropped again. After that, I am keeping an eye on that. This level of oil consumption poses a significant risk to the engine's long-term health and reliability, and it is a major inconvenience and expense for me as the owner. I am deeply concerned that a major engine component may be failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power however, the driver was able to coast to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power however, the driver was able to coast to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the intermediate shaft and the ABS had failed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000. The VIN was not available.
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the intermediate shaft and the ABS had failed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000. The VIN was not available.
The contact's sister owns a 2015 Hyundai Santa Fe Sport. The contact stated that while his sister was driving and following him on the highway at 60 MPH, the vehicle shut off without warning. His sister managed to pull the vehicle off to the side of the road and had the vehicle towed to the residence. Prior to the failure, the contact had taken the vehicle to a dealer where she had the vehicle serviced under an unknown recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
The contact's sister owns a 2015 Hyundai Santa Fe Sport. The contact stated that while his sister was driving and following him on the highway at 60 MPH, the vehicle shut off without warning. His sister managed to pull the vehicle off to the side of the road and had the vehicle towed to the residence. Prior to the failure, the contact had taken the vehicle to a dealer where she had the vehicle serviced under an unknown recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
WAS DRIVING ON HIGHWAY AND HEARD A LOUD NOISE AND CAR JUST STOCK. I READ THAT OLD MODELS HAVE SAME PROBLEM. I INSPECTED THE CAR AND FIGURE THAT AXLE SHAFT TURNS INSIDE OF TRANSMISSION AND BROKE IT FROM INSIDE.
WAS DRIVING ON HIGHWAY AND HEARD A LOUD NOISE AND CAR JUST STOCK. I READ THAT OLD MODELS HAVE SAME PROBLEM. I INSPECTED THE CAR AND FIGURE THAT AXLE SHAFT TURNS INSIDE OF TRANSMISSION AND BROKE IT FROM INSIDE.
TRANSMISSION DISENGAGES AT RED-LINE SPEEDS. ENGINE RPM'S CONTINUE TO REV UP WHILE VEHICLE FORWARD TRAJECTORY IS CUT OFF. INTERMITTENT PROBLEM - CREATES SAFETY ISSUE WHEN PASSING AT FREEWAY SPEEDS AND TRANSMISSION DISENGAGES AT RED-LINE INSTEAD OF SHIFTING UP TO THE NEXT GEAR. WHEN GOING FROM ZERO TO SIXTY (FROM A STOP) THE TACHOMETER/TRANSMISSION WILL DISENGAGE AFTER FIRST GEAR HITS REDLINE. THIS HAPPENS WHILE IN AUTOMATIC MODE. ENGINE CONTINUES TO REV HIGHER RPM'S, BUT VEHICLE LOSES FORWARD TRAJECTORY. THIS HAS BEEN AN INTERMITTENT PROBLEM SINCE OWNING THE CAR WHICH WAS PURCHASED BRAND NEW IN 2015.
TRANSMISSION DISENGAGES AT RED-LINE SPEEDS. ENGINE RPM'S CONTINUE TO REV UP WHILE VEHICLE FORWARD TRAJECTORY IS CUT OFF. INTERMITTENT PROBLEM - CREATES SAFETY ISSUE WHEN PASSING AT FREEWAY SPEEDS AND TRANSMISSION DISENGAGES AT RED-LINE INSTEAD OF SHIFTING UP TO THE NEXT GEAR. WHEN GOING FROM ZERO TO SIXTY (FROM A STOP) THE TACHOMETER/TRANSMISSION WILL DISENGAGE AFTER FIRST GEAR HITS REDLINE. THIS HAPPENS WHILE IN AUTOMATIC MODE. ENGINE CONTINUES TO REV HIGHER RPM'S, BUT VEHICLE LOSES FORWARD TRAJECTORY. THIS HAS BEEN AN INTERMITTENT PROBLEM SINCE OWNING THE CAR WHICH WAS PURCHASED BRAND NEW IN 2015.
2015 HYUNDAI SANTA FE SPORT 2.0T 4CYL WJTH THE PREVIOUSLY RECALLED (2011-2014) ENGINE. THETA || GDI 2.0 WAS RUNNING PERFECTLY NORMAL ONE DAY NO WARNING LIGHTS OR MESSAGES WERE DISPLAYED BESIDES MY TIRE PRESSURE LIGHT . I WAS DRIVING ABOUT 30 MILES AN HOUR ON FLAT PAVED ROAD WHEN THE ENGINE STARTED MAKING A KNOCKING/ TICKING NOISE VERY LOUDLY , THE CHECK ENGINE LIGHT THEN CAME ON , I TURNED THE CAR AROUND TO HEAD BACK HOME WHICH I WAS ONLY 4 MILES AWAY , THE CAR WAS LOSING POWER TO THE ENGINE AS I KEPT DRIVING TO MAKE IT HOME , I MADE IT TO THE HILL I LIVE ON WHICH IS STEEP AND TRIED TO GO A LITTLE FASTER BUT THE CAR WOULDN'T GO OVER 20 MPH AT THIS POINT AND THE NOISE IS BECOMING LOUDER AND LOUDER . I MADE IT TO MY DRIVE WHEN THE ENGINE SHUT DOWN . I TURNED THE KEY OFF FOR ABOUT A MINUTE AND THEN TRIED STARTING IT UP AGAIN , IT WOULDN'T. TURN OVER AND MADE A LOUD CLUNK . I DID TRY HAVING THE VEHICLE REPAIRED AS I WAS TOLD THE TROUBLE CODE IT WAS DISPLAYING WERE P0014 AND P0024 , MY MECHANIC DIAGNOSED THIS AS THE ENGINE TIMING SOLENOIDS NEEDING TO BE REPLACED AND THE CAMSHAFT TIMING BEING ADVANCED , I WENT AHEAD WITH THE NEW SOLENOIDS AND A COMPLETE OIL CHANGE DUE TO THERE BEING METAL SHAVINGS IN THE OIL AND ON THE SOLENOIDS . AFTER THE REPAIRS WERE COMPLETE IT WAS TEST DRIVEN BY THE MECHANIC AND THE ENGINE SHUT DOWN ONCE AGAIN, THE BRAND NEW SOLENOIDS AND OIL ALL HAD BEEN CONTAMINATED WITH METAL SHAVINGS . I WAS THEN ADVISED THAT THE ENGINE NEEDS TO BE REPLACED AT MY EXPENSE AS IT IS OUT OF WARRANTY. I NOW HAVE A CAR WITH AN OUTSTANDING BALANCE THAT DOESN'T RUN AND A VERY HIGH MECHANIC BILL AND NOTHING TO SHOW FOR IT. I WILL NOT BE PURCHASING A REPLACEMENT ENGINE OUT OF POCKET AS THIS IS A FAULTY ENGINE
2015 HYUNDAI SANTA FE SPORT 2.0T 4CYL WJTH THE PREVIOUSLY RECALLED (2011-2014) ENGINE. THETA || GDI 2.0 WAS RUNNING PERFECTLY NORMAL ONE DAY NO WARNING LIGHTS OR MESSAGES WERE DISPLAYED BESIDES MY TIRE PRESSURE LIGHT . I WAS DRIVING ABOUT 30 MILES AN HOUR ON FLAT PAVED ROAD WHEN THE ENGINE STARTED MAKING A KNOCKING/ TICKING NOISE VERY LOUDLY , THE CHECK ENGINE LIGHT THEN CAME ON , I TURNED THE CAR AROUND TO HEAD BACK HOME WHICH I WAS ONLY 4 MILES AWAY , THE CAR WAS LOSING POWER TO THE ENGINE AS I KEPT DRIVING TO MAKE IT HOME , I MADE IT TO THE HILL I LIVE ON WHICH IS STEEP AND TRIED TO GO A LITTLE FASTER BUT THE CAR WOULDN'T GO OVER 20 MPH AT THIS POINT AND THE NOISE IS BECOMING LOUDER AND LOUDER . I MADE IT TO MY DRIVE WHEN THE ENGINE SHUT DOWN . I TURNED THE KEY OFF FOR ABOUT A MINUTE AND THEN TRIED STARTING IT UP AGAIN , IT WOULDN'T. TURN OVER AND MADE A LOUD CLUNK . I DID TRY HAVING THE VEHICLE REPAIRED AS I WAS TOLD THE TROUBLE CODE IT WAS DISPLAYING WERE P0014 AND P0024 , MY MECHANIC DIAGNOSED THIS AS THE ENGINE TIMING SOLENOIDS NEEDING TO BE REPLACED AND THE CAMSHAFT TIMING BEING ADVANCED , I WENT AHEAD WITH THE NEW SOLENOIDS AND A COMPLETE OIL CHANGE DUE TO THERE BEING METAL SHAVINGS IN THE OIL AND ON THE SOLENOIDS . AFTER THE REPAIRS WERE COMPLETE IT WAS TEST DRIVEN BY THE MECHANIC AND THE ENGINE SHUT DOWN ONCE AGAIN, THE BRAND NEW SOLENOIDS AND OIL ALL HAD BEEN CONTAMINATED WITH METAL SHAVINGS . I WAS THEN ADVISED THAT THE ENGINE NEEDS TO BE REPLACED AT MY EXPENSE AS IT IS OUT OF WARRANTY. I NOW HAVE A CAR WITH AN OUTSTANDING BALANCE THAT DOESN'T RUN AND A VERY HIGH MECHANIC BILL AND NOTHING TO SHOW FOR IT. I WILL NOT BE PURCHASING A REPLACEMENT ENGINE OUT OF POCKET AS THIS IS A FAULTY ENGINE