2017 HYUNDAI SANTA FE SPORT Engine And Engine Cooling Problems

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the low engine oil warning light illuminated, prompting the contact to inspect the dipstick. After a visual inspection, the contact observed that the oil was abnormally low, though the vehicle had been serviced less than a month prior. The vehicle was taken to the dealer, who performed an engine oil consumption test and found that the vehicle consumed one quart of engine oil in 360 miles. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

Mileage: 103,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate. The check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine oil was extremely low. An oil consumption test was started by the dealer however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,013.

Mileage: 88,013

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at approximately 40 MPH, the "Low Oil" warning illuminated. The contact drove back to the residence and checked the oil level on the dipstick and became aware that there was no oil in the engine. The contact added 4 quarts of engine oil and drove the vehicle to the dealer. The dealer initiated an oil consumption test. The vehicle was taken to the same dealer three more times before the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the engine had been replaced two years prior due to excessive oil consumption. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact used a personal handheld scanner to scan the vehicle and retrieved DTC: P1326 which indicated a failure with the Knock Sensor Detection System (KSDS). The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V578000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle decelerated and lost motive power. The contact was able to pull to the side of the road. The check engine warning light, the malfunction indicator light and two other unknown warning lights were illuminated. The vehicle was able to restart, but failed to respond upon depressing the accelerator pedal. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with engine rod bearing failure. The dealer determined that the engine needed to be replaced and submitted a claim to the manufacturer. The dealer later informed the contact that the manufacturer had denied the claim. The contact related the failure to NHTSA Campaign Number: 17V578000(Engine and Engine Cooling); however, the VIN was not included. The contact filed an appeal claim with the manufacturer and was informed that the appeal claim was denied because the knock sensor detection system(KSDS) software update was not previously performed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 141,000.

Mileage: 141,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while merging onto the freeway at approximately 45 MPH, the vehicle failed to respond as needed. The contact was depressing the accelerator pedal however, the vehicle was not accelerating as needed. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the fuel pump gasket and fuel line needed to be replaced. The dealer checked the oil and found that there were metal shavings inside the oil pan. The contact was informed over 2 quarts of engine oil needed to be added. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle had not been taken back to the dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.

Mileage: 76,840

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the engine was extremely low on engine oil, even though oil had been added 1,000 miles before the failure. The contact was informed that the engine was consuming oil abnormally fast. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 44,000.

Mileage: 44,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle parked, the contact noticed that the vehicle had consumed an excessive amount of engine oil. The contact had also smelled fumes inside the vehicle. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle warranty did not cover an oil consumption issue. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.

Mileage: 90,500

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact stated that the vehicle had recently received an oil change. The vehicle was not diagnosed or repaired. The dealer stated that the vehicle needed to be taken back to the dealer where the vehicle was purchased for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of a highway. The contact stated no warning light was illuminated. The contact stated that she was able to restart the vehicle however, the check engine warning light became illuminated. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owned a 2017 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle in stop-and-go traffic, a burning odor was suddenly present inside the cabin of the vehicle. After stopping the vehicle smoke and flames were coming from under the hood and the fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the incident and later retrieved the vehicle. The local dealer was not contacted. The failure mileage was 162,000.

Mileage: 162,000

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at 45 MPH, the vehicle began to stall as an abnormal, knocking sound began to emit from the engine without warning. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the rod bearing had gone through the engine block which resulted in engine failure. The vehicle was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that her vehicle would not be covered under warranty because a software update was not performed. The contact stated that she was never informed that the vehicle needed a software update. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 35 MPH, the vehicle began to jerk without warning as the vehicle stalled. The contact was able to pull off to the side of the road and had the vehicle towed to an independent mechanic. A week later, the contact was called and was informed that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.