2018 HYUNDAI SANTA FE SPORT Engine And Engine Cooling Problems

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving to the residence at a moderate speed, the oil warning light illuminated on the instrument panel. The following day, the vehicle was taken to an independent mechanic, and the contact was informed that there was no oil in the engine even though an oil change had been performed a month earlier. The vehicle was taken to another independent mechanic, where an oil change was performed. After the oil change, the contact stated there was an abnormal knocking sound coming from the engine while driving at various speeds. The contact then stated that while at a stop light, the engine seized while depressing the accelerator pedal, with several unknown warning lights illuminated on the instrument panel. Due to the failure, the vehicle was towed to the dealer, and the contact was informed that the crankshaft rod was defective. The dealer linked the failure to Hyundai recall 953; however, the contact was later informed that since the vehicle was not serviced for a prior knock sensor recall, the vehicle no longer qualified for the repair. The vehicle was not repaired. The manufacturer was also notified of the failure, and the contact was provided a case number. The contact was later informed by the manufacturer that the vehicle would not be serviced under warranty. The contact stated that the recall was placed on the vehicle prior to owning the vehicle. The failure mileage was approximately 149,000.

Mileage: 149,000

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that shortly after an oil change was performed, the "Low Oil" icon was displayed on the instrument panel. The contact stated that the vehicle experienced excessive oil consumption, and the oil dipstick indicated that the engine oil level was low. The cause of the failure was not determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 120,000.

Mileage: 120,000

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that while driving at an undisclosed speed, there was smoke coming from the exhaust pipes. No warning light was illuminated. Upon inspection, the contact noticed suds on the exhaust pipe. The vehicle was taken to the independent mechanic, who discovered a low engine oil level and performed an oil change. The contact stated that the failure recurred with black smoke coming from the exhaust pipes after starting the vehicle. The dealer and two other dealers, Cooper Hyundai (110 S Quintard Ave, Anniston, AL 36201) and Serra Hyundai (1503 Gadsden Hwy, Trussville, AL 35235) were made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,700.

Mileage: 113,700

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.

Mileage: 76,693

See attached document for complaint.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and after an oil consumption test, it was determined that the vehicle was consuming an excessive amount of engine oil. The contact was informed that the engine was consuming 2-quarts of oil every 700 miles and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

The contact's wife owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming approximately two quarts of oil every 2,000 miles driven. There was no warning light illuminated. Upon further inspection of the vehicle, the contact also discovered that gasoline had escaped from the fuel cylinder and had leaked into the crankcase. The vehicle was taken to a dealer but was not yet diagnosed. The manufacturer had been notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the power steering and power brake functionality were still operable. The contact pulled the vehicle over and attempted to restart the vehicle however, after several attempts he stopped. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that there had been failure of pistons and rods in cylinders #1 and #3. The contact was informed that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 120,000.

Mileage: 120,000

2018 HYUNDAI SANTA FE SPORT-Consumer is writing in with concerns and questions about the engine oil light indicator. Consumer checked the oil and it was dry. Consumers questions are: Why the engine oil light did not come on until there was almost no oil in the oil pan? There are no oil leaks under the vehicle. I am a retired Automotive Technician with 37 years for the Smithsonian Institution in Washington, DC., and I have never seen this before. What happen to the warning and where did the oil go? Is there a recall on the Engine Oil Warning Light?

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, there was a scraping and clicking sound coming from the engine. The contact stated no warning light was illuminated. The contact stated that the vehicle stalled and coasted off the highway. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the vehicle year was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 60 MPH, the vehicle independently downshifted without warning. The vehicle continued to hesitate upon depression of the accelerator as the vehicle failed to accelerate above 30 MPH. Due to the failure, the contact had the vehicle towed to the dealer where she was informed that the vehicle needed a long block and turbo replacement. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 64,000.

Mileage: 64,000