2004 HYUNDAI SANTA FE Suspension Problems

IT HAD 124 RECALL NHTSA 14V43500 I CALL HYUNDAI OFF GOVERNMENT SITE TOLD THEM ABOUT 124 AND BROKEN SPRING THEY SET UP APPOINTMENT SO THEY ONLY PUT ON BRACKETS BUT NO SPRING WANTED $1004 FOR THE STRUT SPRING ON THEY TOLD ME ON CALL CENTER THEY REPLACE SPRING AS IT SAID ON NHTSA SITE THEY WOULD NOT DO IT CALL BACK TO HYUNDIA AS NUMBER ON GOVERNMENT SITE THEY MADE A CASE NUMBER 16604156 AMBER AT 714 594 1764 SHE SAID SPRING WAS NOT IN RECALL I SEND PICTURE OF IT BEFORE UP THERE TO DEALER SHE HAD NO CLUE WHAT WAS SO I DONT WHO RIGHT ON RECALL SHE SAID GOVERNMENT NHTSA SITE ARE NOT CORRECT BROWN LEESBURG HYUNDAI LEESBURG VA 20176

Mileage: 73,536

I JUST GOT IT A FEW MONTHS AGO AND HAPPENED TO LOOK UP RECALLS,AND SEEN 3 I TOOK IT TO A HYUNDAI DEALERSHIP AND THEY SAID THERE WERE JUST 2 BUT ONE WAS SUSPENSION AND THEY HAVEN'T CALLED ME ABOUT IT IN AROUND A MONTH NOWB

Mileage: 89,000

THIS WAS COVERED BY HYUNDIA RECALL CAMPAIGN 124. I FILLED UNDER CASE # 9878948. SPRING REPAIR 2/12/14, SOLD CAR 4/5/14, RECALL 2/4/15. THEY ONLY WOULD PAY FOR $318 OF THE $917 TOTAL REPAIR AND SAID IT HAS TO GO TO A HYUNDIA DEALERSHIP. THEY REFUSED TO PAY FOR THE SENSERS, STRUT MOUNTS , SWAY BAR LINK ETC PER THE INVOICE. I CONTACTED THE PERSON I SOLD IT TO AND MADE A DEALER APPMT BUT THEY DIDN'T SHOW. HYUNDIA CONSUMER AFFAIRS 800-633-5151 TOLD ME TO FILE A DISPUTE WITH BBB AUTOLINE WHICH I DID UNDER CASE # HYU1713624. THEY NEVER RESPONDED. BBB AUTOLINE NOW SAYS THAT THEY DON'T HANDLE RECALLS DISPUTES BUT YOU DO. I JUST TALKED TO THEM AND THEY REFERRED ME TO YOU. WITHOUT EVER TALKING TO ME, WHILE I WAS TRYING TO GET THE CAR INTO A DEALER AND WAITING FOR THE BBB AUTOLINE RESPONSE HYUNDIA CLOSED OUT THE CASE. IRONICALLY HYUNDIA WOULD HAVE REPLACED BOTH SPRINGS WITH OEM, ALL OTHER DAMAGED PARTS AND ANY DAMAGED TIRES PER THEIR RECALL. IT WOULD HAVE COST THEM 2X AS MUCH AS THE $917. THEY WOULDN'T EVEN CALL MY MECHANIC WHO THE LOCAL HYUNDIA DEALER ACKNOWLEDGED AS REPUTABLE. IN OUR CASE, THE BROKEN SPRING BENT THE STRUT, DAMAGED THE SWAY BAR AND TORE THE ABS SENSOR WIRE. THE LANGUAGE IN THE RECALL INFORMATION ACTUALLY CALLS FOR THE DEALER TO REPLACE INSTALLED NON-OEM STRUTS WITH OEM STRUTS SO THE NEW BRACKET WILL FIT PROPERLY. GIVEN THIS, I AM SURPRISED THAT YOU CHOSE NOT TO PAY FOR THE COST OF THE ONE STRUT AND MOUNT ($62.1 6 +$135.88) & REPAIR ($37.20) AND THE SPRING REPAIR ($37.20). LIKEWISE HYUNDIA CHOSE NOT TO PAY FOR THE DAMAGED ABS SENSOR ($175.94) AND ITS REPAIR ($55.80). IN MINNESOTA, LIKE MOST STATES, PARTS ARE SUBJECT TO SALES TAX OF 7.125%. IN THIS CASE IT ADDED UP TO ($45.25) WHICH HYUNDIA CHOSE NOT TO PAY. LIKEWISE HYUNDIA CHOOSE NOT TO PAY THE SHOP SUPPLIES ($13.18) AND THE ENVIRONMENTAL FEE ($4.93) WHICH ARE PRETTY TYPICAL.

Mileage: 157,713

ABS TCS TRACKING SYSTEM TURNS OUT WHILE DRIVING

Mileage: 118,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS UNDERGOING AN ALIGNMENT, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT COIL SPRINGS WERE RUSTED, FRACTURED, AND NEEDED TO BE REPLACED. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED, THERE WAS AN ABNORMAL NOISE, AND THE VEHICLE WAS UNSTABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CAUTIOUSLY APPLY THE BRAKE PEDAL AND, AT TIMES, DEPRESS THE BRAKE PEDAL WITH FORCE TO ENSURE THAT THE VEHICLE WOULD STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V435000 (SUSPENSION) AND 04V131000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE MANUFACTURER ISSUED THREE TSBS FOR THE BRAKES AND THREE TSBS FOR THE SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

Mileage: 100,000

WELL MY VEHICLE HAS EXPERIENCED THE ABS ISSUE THAT HAS BEEN RECALLED ON OTHER 04 SANTA FES AS WELL AS THE CORROSION FROM ROAD SALT TO THE COIL SPRINGS. THEY ARE CORRODED AND HAVE COMPLETELY SNAPPED. MY CAR IS WITHIN THE YEARS AND MODEL FOR THOSE RECALLS BUT IT IS NOT INCLUDED IN THAT RECALL,BUT I MY VEHICLE IS HAVING THOSE EXACT ISSUES ADDRESSED IN THE RECALL

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THERE WAS AN ABNORMAL ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING AND THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLUMBIA HYUNDAI, 10981 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 489-2000) WHERE IT WAS DIAGNOSED THAT THE COIL SPRING AND FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS 15 YEARS OLD AND EXCEEDED THE MILEAGE TO BE INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

I GOT A LETTER BY MAIL SAING MY CAR HAS A RECALL FOR * COIL SPRING FRACTURE* AND I HAD TO TAKE IT TO CHECK IT OR REPAIR IN CASE IT NEEDED TO BE REPAIRED. I WONDER IF THIS WILL HAVE A COST FOR ME OR I NEED TO WAIT TILLL THIS IS FRACTURED? THANKS IN ADVANCED FOR YOUR HELP

IT DON'T WORK RITE WHEN I LET THE CAR WARM UP AND THEN PUT MY FEET ON THE BRAKES IT SOUND LIKE IT DON'T WANTED TO GIVE GAS I SMELL GAS BUT I DON'T SEE ANY ON THE GROUND THE END TAKE IS ALL MESS UP THE AIR BAGS DO NOT GO OFF IT STAY ON AND I KEEP EVERYTHING UP TO THE CAR JUST DON'T ACT RITE

2004 HYUNDAI SANTA FE. CONSUMER REQUESTS REIMBURSEMENT FOR COIL SPRINGS RECALL REPAIRS. *SMD

I RESPONDED TO HYUNDAI'S RECALL EMAIL AND WHEN I TRIED TO SIGN UP TO HAVE MY VEHICLE'S ISSUES RESOLVED AND SCHEDULE ELECTRONICALLY I COULD NOT DO SO UNLESS I AGREED TO ALSO SCHEDULE A RECOMMENDED SERVICE SUCH AS AN OIL CHANGE. THE SITE I WAS SENT TO IS HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGN124/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/1424

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. IN OCTOBER OF 2014, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS INSPECTED AND A PROTECTOR PLATE WAS INSTALLED ON THE FRONT COIL SPRING. IN APRIL OF 2016, WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE FRONT COIL SPRING WAS CORRODED AND RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

PLEASE I NEED SOMEONES HELP ME CALL ME [XXX] I HAVE DC IN MY BAKE INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 162,248

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE AND THE PASSENGER SIDE OF THE VEHICLE SUDDENLY LOWERED. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT COIL SPRING HAD FRACTURED AND PART OF THE SPRING HAD PUNCTURED THE FRONT PASSENGER TIRE CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED RANDOMLY. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE PART WAS UNAVAILABLE TO SCHEDULE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

2004 HYUNDAI SANTA FE. CONSUMER REQUESTS REMAINING REIMBURSEMENT FOR RECALL REPAIRS. *SMD

GOT INTO CAR MORNING OF THE TENTH. CAR WAS MAKING NOISE. PARKED CAR. HUSBAND TOOK LOOK AT IT NOTICE HEAT SHIELD LOSE. THAT DID NOT TURN OUT TO BE NOISE.ON CLOSER INSPECTION NOTICE BROKEN COIL SPRING FRONT DRIVERS SIDE. FUNNY THEY ARE RECALLING THIS MODEL CAR FOR THIS POTENTIAL PROBLEM, BUT MY 2004 SANTA FE ACTUALLY HAD THIS FAILURE AND IT IS NOT COVERED ! *TR

Mileage: 99,980

HYUNDAI RECALL CAMPAIGN 124/THE DEALER ORDERED THE FRONT COIL SPRING ON 12/16/2014 AND HAS NEVER RECEIVED IT. HYUNDAI CAN NOT TELL THEM WHERE THE PART IS AND HAS NOT BEEN HELPFUL IN LOCATING ANOTHER PART. A TIRE BURST DUE TO THE RECALLED PART SO THE CAR HAS BEEN SITTING UNDRIVEABLE AT THE MAGUIRE DEALERSHIP IN ITHACA NY FOR OVER A MONTH. AS A CONSUMER WE HAVE NOT BEEN ABLE TO GET ANY ANSWERS FROM HYUNDAI. THIS IS A RECALLED PART AND THEY ARE NOT MAKING ANY EFFORT TO FIX THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END AS THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS SHIFTED TO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT NOTICED THAT THE COIL SPRING OF THE FRONT PASSENGER'S SIDE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V350000 (SUSPENSION). THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

I WAS COMING HOME FROM THE STORE AND HAD JUST TURNED INTO MY DRIVEWAY WHEN MY CAR SUDDENLY VEERED TO THE RIGHT AND STOPPED. I HEARD A LOUD NOISE AND THE ENTIRE SIDE OF MY CAR COLLAPSED ON THE RIGHT SIDE. SOMETHING WAS STICKING INTO THE TIRE. I HAD TO HAVE IT TOWED TO THE DEALERS AND REPAIRED. IT COST US OVER $500. IT WAS STILL UNDER THE DEALERS WARRANTY, BUT WAS NOT COVERED. WE FEEL WE SHOULD BE REIMBURSED. *TR

Mileage: 50,000

TOOK MY HYUNDAI SANTA FE IN FOR THE RECALL ON THE SPRING ISSUE. AFTER RETURNING HOME AND LOOKING AT THE WORK ORDER THAT LISTED THEIR ACTIVITY AS INSTALLING A ?FRONT SPRING PROTECTOR INSTALLATION,? I CALLED THEIR NATIONAL CONSUMER HELP NUMBER AND ASKED ABOUT THE PARAMETERS USED IN EVALUATING THE REPAIR DECISION. HER ANSWER WAS: THE DEALER WILL INSPECT AND DO EITHER A SPRING REPLACEMENT IF SEVER DAMAGE IS FOUND OR INSTALL A FRONT SPRING PROTECTION KIT AND SPRAY APPLICATION (OF SOMETHING) IF MODERATE DAMAGE IS FOUND. I QUESTIONED THE PARAMETERS FOR LEADING TO A DECISION, THE FIRST PERSON I TALKED TO SAID IT WAS THE DEALERS RESPONSIBILITY. I RESPONDED BY ASKING FOR A SUPERVISOR, AFTER TRANSFER SHE REPEATED THE PREVIOUS ANSWER. I HAVE BEEN INVOLVED IN MANY STRUCTURAL EVALUATIONS OF RUSTY STRUCTURAL ELEMENTS. ONE CANNOT JUST EYEBALL A SITUATION LIKE THIS, THERE ARE PARAMETERS FOR THE REPAIR OR REPLACEMENT. I FOUND THE SUPERVISORS ANSWER, THAT SHE COULD NOT DIRECT ME TO A CORPORATE ENGINEERING OFFICE FOR SPECIFIC DESIGN PARAMETERS AND THAT THE DEALERS WOULD BE MAKING THE DECISIONS WAS QUESTIONABLE AT BEST IN TERMS OF THEIR ANSWER, WITH NO DEFINED EVALUATIVE CRITERIA AND THEIR RELIABILITY ON THE DEALERS TO MAKE A SAFETY CHOICE OVER A ECONOMIC ONE. THE RECALL WAS FROM HYUNDAI NOT THE DEALER I PURCHASED FROM. THERE WERE TWO OTHER INSTANCES RELATING TO RUST ON THIS CAR, THE CAR NEEDED TO HAVE ITS FUEL TANK REPLACED A FEW YEARS AGO BECAUSE IT WAS RUSTING AND LEAKING GASOLINE, I HAVE THE EXTENDED BUMPER TO BUMPER 100,000 MILE WARRANTY. LITTLE DID THAT HELP, THEY CLAIMED IT WAS NOT COVERED (WHAT DOES BUMPER TO BUMPER MEAN) AND DENIED COVERAGE. A SEPARATE ISSUE OCCURRED WHEN THE CAR DIED ABOUT 100 YARDS FROM MY SERVICE GARAGE, PUSHED IT IN, THEY FOUND A CORRODED WIRE (WHAT EVER) AND REPLACED IT. WHEN I CALLED FOR REIMBURSEMENT, THEY DENIED IT. *TR

Mileage: 79,349

2004 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO FRONT COIL SPRING RECALL. *SMD THE CONSUMER STATED SHE WAS DRIVING AT A SLOW SPEED, WHEN THE FRONT COIL SPRING FAILED AND THE VEHICLE IMMEDIATELY CAME TO STOP WITH THE COIL SPRING PUSHING AGAINST THE RIGHT TIRE . THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DECEMBER 19, 2011 INCIDENT. *JB

ON 12/31/2012, THE COIL SPRING ON MY 2004 HYUNDAI SANTA FE FRACTURED AND PUNCTURED THE RIGHT FRONT TIRE OF THE VEHICLE. I PAID UPWARDS OF $2000 ON 1/7/2013 TO HAVE THIS REPAIRED. I HAVE SINCE TRADED IN THE VEHICLE AND NO LONGER OWN IT. I RECENTLY RECEIVED A RECALL NOTICE FROM HYUNDAI USA DESCRIBING THE SAME COIL SPRING FRACTURE THAT I EXPERIENCED A COUPLE OF YEARS EARLIER. THIS RECALL IS CALLED 'CAMPAIGN124' BY HYUNDAI. TODAY (11/4/2014), I CALLED TO INQUIRE ABOUT THE POSSIBILITY FOR SOME REIMBURSEMENT FOR THE REPAIR I HAD PERFORMED AFTER MY INCIDENT. I WAS INFORMED THAT THIS WAS NOT POSSIBLE SINCE I NO LONGER OWNED THE VEHICLE AND THE REPAIR COULD NOT BE INSPECTED BY HYUNDAI, I DON'T FEEL THAT THIS IS RIGHT AND I SHOULD BE ENTITLED TO SOME REIMBURSEMENT. IF REQUESTED, I WOULD BE ABLE TO PROVIDE DETAIL OF THE WORK PERFORMED BY THE MECHANIC WHO PERFORMED THE SERVICE. *TR

Mileage: 160,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

THIS VEHICLE HAS BEEN DRIVEN EXTENSIVELY YEAR ROUND, INCLUDING SNOWY NORTHEAST OHIO WINTERS. ON A SOMEWHAT COLD DAY IN MARCH 2014, MY 2004 SANTA FE SAT OUTSIDE ON A SURFACE LOT FOR APPROXIMATELY 14 HOURS. AS I PULLED MY CAR OUT OF THE PARKING SPACE, THE CAR LURCHED TO THE FRONT RIGHT AND CAME TO A HALT. I HAD PULLED FORWARD APPROXIMATELY 3 FEET, HAD TURNED THE WHEEL SLIGHTLY TO THE RIGHT, AND JUST BEGAN TO HIT THE GAS TO PULL OUT OF THE PARKING SPACE. IT WAS QUITE OBVIOUS THAT MY FRONT RIGHT TIRE HAD BLOWN VIOLENTLY. NO ACCIDENTS OCCURED WITH OTHER VEHICLES AND NO INJURIES OCCURED; HOWEVER, SHOULD SOMEONE HAVE BEEN STANDING NEAR THE FRONT RIGHT TIRE, SOMEONE MAY HAVE BEEN HURT. WHILE TRYING TO CHANGE THE TIRE, IT BECAME OBVIOUS THAT THE SPRING HAD BROKEN AND MADE CONTACT WITH THE TIRE. THE VEHICLE NEEDED TO BE TOWED ON A FLATBED AND REPAIRS WERE MADE. I STILL OWN THE VEHICLE, AND I AM NOW AWARE THAT THIS PART HAS BEEN RECALLED FOR THIS EXACT ISSUE. I AM CONCERNED ABOUT THE INTEGRITY OF THE SPRING ON THE OPPOSITE SIDE AS IT IS CURRENTLY AN ORIGINAL PART. *TR

Mileage: 192,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED LETTER FROM HYUNDAI THAT THE COMPANY WAS "PREPARING A REMEDY" FOR POSSIBLE RUSTING SPRINGS ON MY SANTA FE. I WAITED ABOUT A MONTH FOR SECOND LETTER AS TO WHERE AND WHEN TO GET SPRINGS INSPECTED. CALLED HYUNDAI 1-855-671-3059 GOT RUN AROUND NO ASSISTANCE. I CAN GET CAR INSPECTED MYSELF AND PAY FOR SPRINGS MYSELF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 145,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SWAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT COIL SPRINGS DEVELOPED CRACKS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER COULD NOT PROVIDE A SPECIFIC TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

RECEIVED A NOTICE OF RECALL FOR FRONT COIL SPRING ISSUE IN MAIL, MY FRONT COIL SPRIG IS CURRENTLY BROKEN. CALLED DEALERSHIP TO HAVE IT REPAIRED AND TOLD THEY DO NOT HAVE THE PARTS TO FIX IT OR A REMEDY FOR ME TO HAVE A DRIVABLE CAR UNTIL IT CAN BE FIXED. NO TIME FRAME CAN BE GIVEN WHEN THEY CAN FIX THE ISSUE. *TR

I WAS IN TN WHEN I HEARD A SLIGHT "THUNK" AND THEN A CONTINUOUS RATTLE UNDER THE VEHICLE. I ASSUMED A BROKEN EXHAUST BRACKET AND LEFT TN ON 8/17/2014 TO RETURN TO MY HOME IN SAINT LOUIS MO. I TRAVELED I55 IN SPEEDS IN EXCESS OF 75 MPH AND LISTENED TO THE RATTLE FOR ABOUT 100 MILES. AND THEN THE RATTLE STOPPED AND I ASSUMED THAT THE BROKEN BRACKET HAD FINALLY COME LOOSE AND IS NOW LOCATED SOMEWHERE ON I55. I TOOK MY CAR TO FIRESTONE AND WAS STUNNED TO LEARN THAT MY RIGHT FRONT SUSPENSION COIL SPRING WAS MISSING AND MY RIGHT FRONT STRUT WAS BROKEN. AN INSPECTION OF THE LEFT FRONT COIL SPRING ALSO INDICATED SIGNIFICANT CORROSION AND NEEDED TO BE REPLACED FOR SAFETY. HYUNDAI HAS RECALLED 419,000 VEHICLES OF THIS TYPE IN DC AND 20 OTHER STATES SPECIFICALLY STATING EXCESSIVE CORROSION AS A RESULT OF ROAD SALT--THIS LIST EXCLUDED THE STATE OF MO WHICH HAPPENS TO ALSO USE ROAD SALT. MY HYUNDAI HAS BEEN IN MO FOR 12 YEARS. HYUNDAI NEEDS TO DO THE RESPONSIBLE THING AND EXPAND ITS RECALL TO ALL STATES THAT USE SALT AND PERHAPS TO COASTAL STATES THAT HAVE OCEAN SALT. *TR

Mileage: 80,250

2004 HYUNDAI SANTAFE BROKEN COIL SPRING RUBBING AGAINST THE FRONT TIRE. VEHICLE WAS PARKED IN MY DRIVEWAY WHEN I HEARD A VERY LOUD BANG THAT SOUNDED LIKE A SHOTGUN. I WENT OUT TO INVESTIGATE BUT COULD NOT FIND ANYTHING WRONG. THE NEXT MORNING I ATTEMPTED TO LEAVE FOR WORK WHEN I NOTICED A STRANGE NOISE. I COULD NOT IDENTIFY THE SOUND SO I TURNED AROUND AN PARKED THE VEHICLE BACK IN THE DRIVEWAY. IT WAS THEN I NOTICED A CURVED SHAPE PIECE ON THE GROUND WHICH LOOKED LIKE A HOTDOG WHERE MY VEHICLE HAD BEEN PARKED. I PICKED THE HOTDOG SHAPED PIECE OF STEEL APPROXIMATELY 3/4" DIAMETER. IT APPEARED TO HAVE BEEN BROKEN ON ONE END. AFTER FURTHER INVESTIGATION I FOUND IT TO BE A PIECE OF THE COIL SPRING ON THE FRONT DRIVERS SIDE STRUT. THE COIL SPRING WAS NOW RUBBING AGAINST THE FRONT TIRE. LUCK FOR ME THIS DID NO HAPPEN WHILE I WAS ON THE HIGHWAY. *TR

Mileage: 1,780,000

MY OIL CHANGING PLACE THOUGHT I HAD A POWER STEERING FLUID LEAK, SO I TOOK IT TO THE DEALER TO CHECK. THE REAL PROBLEM WAS THE FRONT RIGHT AXLE BOOT WAS LEAKING BADLY (COVERED BY THE POWER TRAIN WARRANTY), BUT THEY FOUND THAT THE RIGHT AND LEFT CONTROL ARM BUSHINGS HAD COLLAPSED AND THE SENSORS WERE FROZEN IN PLACE. AFTER THEY FIXED THESE, THE MECHANIC TOOK IT FOR A TEST DRIVE, AND DURING THE TEST DRIVE, THE RIGHT FRONT COIL SNAPPED. I AM TOLD THAT I MUST NOW REPLACE BOTH LEFT AND RIGHT FRONT COILS AND HAVE THE CAR RE-ALIGNED. THE COILS SHOULD BE ON RECALL, AS OBVIOUSLY THERE IS A DEFECT IN THE MANUFACTURING. *TR

Mileage: 88,770

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH OVER RAILROAD TRACKS, HE HEARD A POPPING SOUND. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FRONT PASSENGER'S COIL SPRING HAD FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 06/17/14 MA UPDATED 8/17/17*CN

Mileage: 101,000

WHILE BACKING OUT OF DRIVEWAY, HEARD A LOUD POPPING AND CRACKING SOUND. GOT OUT TO LOOK. THERE WAS A LARGE "C" SHAPED PIECE OF METAL LAYING IN DRIVEWAY WHERE DRIVERS SIDE WAS. TOOK CAR TO HYUNDAI DEALERSHIP. COIL SPRING HAD BROKEN. SPRING AND TIRE WAS REPLACED UNDER EXTENDED WARRANTY. CONCERNED ABOUT PASSENGER SIDE NOW THAT UTE NOW HAS 88,000 MILES THAT WILL NOT BE COVERED IF OCCURS OUT OF 10 YEAR, 100,000 MILE WARRANTY. *TR

Mileage: 85,000

WHILE BACKING OUT OF MY DRIVEWAY, I HEARD A "CLUNK" SOUND IN THE FRONT OF MY VEHICLE. UPON INSPECTION, I FOUND A "C" SHAPED PIECE OF METAL ON THE DRIVEWAY. I IMMEDIATELY DROVE TO MY MECHANIC'S SHOP, WHERE HE TOLD ME THAT THE COIL SPRING ON MY SANTA FE HAD BROKEN ON THE PASSENGER'S SIDE. THE COIL SPRING ON THE DRIVER'S SIDE WAS ALSO CRACKED. HE HAD TO REPLACE BOTH COIL SPRINGS. HE LATER TOLD ME THAT IT WAS UNUSUAL TO HAVE THESE SPRINGS BREAK FOR NO APPARENT REASON. I DECIDED TO GO ONLINE TO SEE IF HYUNDAI HAD ISSUED A RECALL OR WHETHER THIS WAS A PROBLEM FOR OTHER CONSUMERS WHO OWNED THIS VEHICLE. I FOUND NUMEROUS SITES WHERE PEOPLE HAD WRITTEN IN STATING THAT THEY HAD THE EXACT SAME PROBLEM - IN MOST CASES, THE COIL SPRING BROKE AS THE OPERATOR WAS PUTTING THE 2004-2006 CAR INTO GEAR TO EITHER BACK OR, PULL OUT OF A PARKED POSITION. I WOULD APPRECIATE YOUR LOOKING INTO THIS ISSUE, AND GETTING BACK TO ME ON ANY FURTHER INFORMATION YOU MAY NEED FROM ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 97,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER STARTING THE ENGINE AND SHIFTING INTO DRIVE, A LOUD POPPING AND GRINDING NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THE FRONT PASSENGER'S TIRE HAD EXPLODED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE COIL SPRING AND DEFECTIVE TIRE WERE REPLACED. THE IDENTICAL FAILURE OCCURRED MOST RECENTLY WHERE THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE HEARD A POPPING SOUND. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE FRONT PASSENGER'S SIDE COIL SPRING HAD FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,425. *TR

Mileage: 78,425

I DROVE TO WORK WITHOUT INCIDENT ON A MAJOR INTERSTATE AT 6AM. MY CAR WAS PARKED IN A SECURE LOT FOR 8.5 HOURS. WHEN I WENT TO LEAVE FOR THE DAY, I STARTED THE CAR, PUT IT DRIVE AND BEGAN TO ROLL FORWARD. WHEN THE CAR BEGAN TO MOVE I HEARD A LOUD GRINDING NOISE AND STOPPED IMMEDIATELY. I CALLED MY HUSBAND AND HAD HIM LISTEN TO IT BY PHONE. WE HAD THE CAR TOWED TO OUT LOCAL HYUNDAI DEAL WHO INFORMED US THAT THE DRIVERS SIDE SPRING HAD BROKEN WHICH BROKE THE STRUT, PINCHED THE BRAKE LINE AND BENT THE SWAY BAR. TOTAL REPAIR COST WAS 1053.31 WITH TAX. WE OPTED TO REPLACE BOTH FRONT SPRINGS AND STRUTS BECAUSE WE FELT THIS WAS THE SAFEST THING TO DO AFTER RESEARCHING ON THE INTERNET AND DISCOVERING THAT THERE WERE HUNDREDS OF THE SAME COMPLAINT IN ALL SANTA FE'S NO MATTER WHAT THE YEAR ESPECIALLY AFTER READING THAT MANY OF THEM OCCURRED ON AN INTERSTATE TRAVELING AT 65 MPH RESULTING IN FURTHER DAMAGE AND INJURY ACCIDENTS. *TR

Mileage: 127,330

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE WHILE DRIVING 45 MPH, THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS FRACTURED ON SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,326 AND THE APPROXIMATE CURRENT MILEAGE WAS 58,800. UPDATED 06/18/13*LJ THE CONSUMER STATED THE COIL SPRING ON THE PASSENGER'S SIDE PUNCTURED A TIRE. THE CONSUMER HAD TO PURCHASE 4 NEW TIRES. UPDATED 06/25/2013 *JS

Mileage: 58,326

I HAVE A 2004 HYUNDAI SANTA FE, 2.7 LITER ENGINE, 4WD. FRONT SPRING ON PASSENGER SIDE BROKE YESTERDAY, WHILE THE CAR WAS IN THE GARAGE, CAUSING MY TIRE TO PUNCTURE. THOUGHT IT WAS JUST A FLAT BUT IT WAS NOT UNTIL THE CAR WAS TOWED TO A TIRE STORE THAT I LEARNED THE SPRING HAD SIMPLY SNAPPED IN HALF. I HAVE RESEARCHED THIS AND THIS IS, CLEARLY, A FAULTY PART. AFTER SEEING DOZENS AND DOZENS OF SIMILAR CONSUMER COMPLAINTS I AM ASTOUNDED THAT HYUNDAI HAS NOT RECALLED THESE VEHICLES (APPEARS TO SPAN 2001 TO 2006) OR BEEN SUED BY SOMEONE SERIOUSLY INJURED IN AN ACCIDENT. THANK GOD I WAS NOT DRIVING MY CAR AT THE TIME. I WONDER HOW MANY FATAL ACCIDENTS HAVE BEEN CAUSED BY HYUNDAI'S NEGLIGENCE IN NOT BEING FORTHCOMING IN REPLACING THIS PART. MY CURRENT REPAIR COST ESTIMATE IS $521. BUT IT'S NOT CLEAR IF OTHER DAMAGE FROM THE SPRING BREAKAGE HAS OCCURRED. WILL KNOW TOMORROW. *TR

Mileage: 106,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PENETRATED THE FRONT PASSENGER SIDE TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE DRIVER FRONT COIL SPRING FRACTURED AND RUBBED AGAINST THE TIRE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

MY WIFE'S SANTA FE EXPERIENCED A FAILURE OF THE FRONT PASSENGER COIL SPRING OVER THE WEEKEND WHILE PARKED IN THE DRIVEWAY. THERE WERE NO WARNING SIGNS THAT IT WAS ABOUT TO FAIL AND WE ARE VERY LUCKY THAT SHE WAS NOT DRIVING IT AT THE TIME. IT DOES HAVE 131,000 MILES ON IT, BUT I HAVE NEVER HAD A COIL SPRING SNAP LIKE THIS ON ANY OTHER VEHICLE I HAVE OWNED. BASED ON THE NUMBER OF COMPLAINTS ON THIS ISSUE, HYUNDAI NEEDS TO ISSUE A RECALL FOR THIS PROBLEM. RIGHT NOW WE ARE LOOKING AT APPROXIMATELY $1500 (STILL GETTING QUOTES) FOR SOMETHING THAT SHOULD HAVE BEEN RESOLVED SOME TIME AGO. *TR

Mileage: 131,000

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE COIL SPRING BROKE AND PUNCTURED THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

Mileage: 104,000

MY AIR BAGS LIGHT IS ALWAYS ON AND WILL NOT TURN OFF. THE SUSPENSION IS HORRIBLE, I TOOK IT TO A MECHANIC AND HE SAID" THERE WAS NOTHING HE COULD DO. AND SOMETIMES WHEN I TURN MY VEHICLE ON THE ENGINE REVELS UP AND SOUNDS AS IF THE ACCELERATION IS STUCK. SCARES ME TO DEATH. *TR

I BEGAN BACKING OUT OF MY DRIVEWAY WHEN I HEARD A CRUNCHING TYPE SOUND, AND THEN IT STOPPED BRIEFLY. I CONTINUED TO BACK UP AND THE SOUND HAPPENED AGAIN FOLLOWED BY A LOUD NOISE AND AIR GUSHING OUT OF MY PASSENGER SIDE FRONT WHEEL. THE TIRE WENT COMPLETELY FLAT. ONCE THE TIRE WAS REMOVED WE DISCOVERED THE COIL SPRING HAD BROKEN AND SLICED THE TIRE ALL THE WAY AROUND. IT APPEARS FROM MY RESEARCH THAT THIS IS A COMMON PROBLEM. LUCKILY I WAS NOT DRIVING DOWN THE ROAD WITH MY SMALL CHILDREN IN THE CAR. *TR

Mileage: 127,000

CAR WAS IS GARAGE. WENT TO BACK OUT AND HAD BARELY MOVED AN INCH IN REVERSE WHEN I HEARD A POP AND A WHOOSHING NOISE OF THE FRONT LEFT TIRE DEFLATING. CAR WAS THEN SLANTED/LOPSIDED TO THE LEFT BECAUSE THE TIRE WAS SO DEFLATED. TRIED TO REMOVE TIRE AND COULDN'T GET IT OFF. DISCOVERED THAT THE FRONT LEFT COIL SPRING HAD SNAPPED OFF AND IT WAS LODGED IN THE TIRE. THE SHARP JAGGED END OF THE SPRING IS WHAT POPPED THE TIRE. LUCKY I WASN'T DRIVING WHEN THIS HAPPENED! *TR

Mileage: 101,000

5/25/2011, APPROX. TIME 8:45 A.M. 2004 SANTA FE LX, 38,828 MILES ON VEHICLE. ORIGINAL OWNERS, BOUGHT NEW. VEHICLE WAS SITTING IN OUR DRIVEWAY, GOT IN TO LEAVE FOR DOCTORS APPT., MOVED ABOUT TWO FEET, WHEN WE HEARD THIS LOUD NOISE AND AIR GUSHING SOUND FROM THE RIGHT FRONT OF OUR CAR. WENT OUT TO INVESTIGATE AND FOUND THE COIL SPRING HAD RUPTURED AND CUT THROUGH THE SIDEWALL OF THE TIRE. THANK GOD WE WERE NOT TRAVELING ON ANY ROAD OR INTERSTATE HWY., I WOULD NOT BE TELLING THIS. HYUNDAI MOTORS OF AMERICA, CORPORATE OFFICE WAS NOTIFIED OF MY ISSUE, AND THE FACT THE LEFT SPRING COULD RUPTURE AT ANY TIME. THEY OFFERED IN GOOD FAITH TO PAY FOR RIGHT SPRING AND TIRE, BUT WOULD NOT REPLACE LEFT FRONT SPRING. HYUNDAI MOTORS OF AMERICA SHOULD BE RESPONSIBLE FOR THESE DEFECTED COIL SPRINGS AND RECALL ALL 2004 SANTA FE TO REPLACE FRONT COIL SPRINGS AND ANY OTHER MECHANICAL SYSTEMS THAT WERE AFFECTED BY THE RUPTURED COIL SPRINGS. MANY OWNERS OF 2004 SANTA FE ARE NOT AWARE OF THIS ISSUE, HOPEFULLY HYUNDAI WILL TAKE FULL RESPONSIBILITY BEFORE THEIR ARE ANY FATALITIES, GOD BLESS US, AND I PRAY HE WILL KEEP US SAFE!!!!! *TR

Mileage: 38,828

WHILE DRIVING ON A STRAIGHT, SMOOTH SECTION OF INTERSTATE HIGHWAY MY WIFE AND I HEARD A VERY LOUD BOOM, AS IF WE HAD HIT A LARGE ROCK OR SOMETHING. THERE WAS NO VIBRATION THAT AN IMPACT WOULD HAVE CAUSED. WE DIDN'T KNOW WHAT HAD CAUSED THE NOISE. 2004 HYUNDAI, SANTA FE DROVE FINE. TWO DAYS LATER, WHEN MAKING A LOW SPEED RIGHT TURN, THE RIGHT FRONT TIRE BLEW OUT. WHEN THE TIRE WAS REMOVED IT WAS DISCOVERED THAT THE COIL SPRING HAD BROKEN, MADE CONTACT WITH THE TIRE AND RIPPED IT ABOUT THREE QUARTERS AROUND COMPLETELY THROUGH. AFTER RESEARCHING THE TOPIC I WAS APPALLED AT HOW MANY COMPLAINTS THERE WERE ABOUT BROKEN SPRINGS ON 2004 SANTA FES. IT SEEMS TO BE A RECURRENT PROBLEM WITH THIS VEHICLE AND SHOULD BE RECALLED. IF THE SPRING HAD RUPTURED THE TIRE WHEN IT APPARENTLY BROKE, ON THE HIGHWAY I HESITATE TO THINK WHAT WOULD HAVE HAPPENED, OR HOW MANY LIVES WOULD BE AT RISK. I BELIEVE IT IS TIME HYUNDAI STEPPED-UP AND RECALL THE SPRINGS. *TR

Mileage: 91,315

2004 HYUNDAI SANTA FE. CONSUMER STATES WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVERS SIDE FRONT COIL SPRING BROKE, POKING A HOLE THROUGH THE SIDEWALL OF AN 8 MONTH OLD TIRE *TGW

ON APRIL 21, 2011 WENT TO BACK SUV OUT OF MY DRIVEWAY WHEN THE FRONT LEFT TIRE WENT FLAT. AFTER REMOVING THE TIRE FOUND TIRE HAD A HOLE ON INSIDE WALL OF TIRE . THIS WAS CAUSED BY THE COIL SPRING PROTRUDING OUT. UPON FURTHER INSPECTION FOUND THE COIL SPRING BROKEN. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I FEEL VERY LUCKY THIS DID NOT HAPPEN WHILE DRIVING AT A HIGH RATE OF SPEED. *TR

Mileage: 43,389

I WAS TRAVELING DOWN THE HIGHWAY AT 70MPH WHEN, ALL OF A SUDDEN, I HEARD A BANG AND THE CAR VEERED OUT OF CONTROL. IT WAS A TERRIFYING EXPERIENCE. I REGAINED CONTROL OF THE CAR I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD TO INVESTIGATE AND I NOTICED THAT THE COIL SPRING BROKE. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO THE HYUNDAI DEALER AND THEY CHARGED AN OUTRAGEOUS AMOUNT TO REPLACE. NOT VERY LIKELY THAT I WOULD PURCHASE ANOTHER HYUNDAI. *TR

Mileage: 98,000

THE DRIVER'S SIDE COIL SPRING BROKE ON MY 2004 HYUNDAI SANTA FE AT 40,000 MILES. I WAS DRIVING DOWN A STREET AND THERE WAS A LOUD EXPLOSION TYPE SOUND, MY VEHICLE ACTUALLY FELT LIKE IT JUMPED, ALL THE DASH LIGHTS CAME ON AND THE ENGINE DIED. I WRESTLED WITH THE WHEEL TO GET THE CAR OVER TO THE SIDE OF THE ROAD BUT I WAS STILL IN THE ROAD. THERE WAS A WOMAN IN FRONT OF ME GETTING OUT OF HER CAR WITH A TODDLER AND I CAME CLOSE TO HITTING THEM AS I TRIED TO CONTROL MY TRUCK. I'M SO GLAD I WASN'T GOING FASTER THAN 10-15 MPH. THE REPAIR AGENT SAID HE'D NEVER SEEN THIS HAPPEN AT LESS THAN 100K+ MILES, AND IT TOOK OUT THE BRAKE LINE AND FUEL LINE ON THAT SIDE AS WELL. TOTAL COST WILL BE $1500. AS THE TIMING BELT ALSO NEEDS CHANGING. NOT HAPPY. I SEE MANY OTHER COMPLAINTS OF THIS SITUATION (COIL SPRING GOING ON HYUNDAI SANTA FE AT LOW MILEAGE), BUT I DON'T SEE ANY KIND OF REPARATION OFFERED BY THE COMPANY OR ANY RECALL. THERE SHOULD BE - THIS IS NOT ACCEPTABLE. I'M NOT LIKELY TO BUY A HYUNDAI AGAIN. *TRW

Mileage: 40,000

I PARKED MY VEHICLE IN A PARKING LOT AT 8AM AND THEN BY 1PM MY COIL SPRING BROKE DESTROYING MY TIRE AND RESULTING IN MY GETTING TOWED. HAD MY COIL SPRING BROKE ON THE HIGHWAY I WOULD HAVE CRASHED *TR

Mileage: 53,000

WAS JUST PULLING THE CAR DOWN THE DRIVE WAY AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. I STOPPED THE CAR AND A FRIEND WAS GOING TO CHANGE THE TIRE. HE NOTICED THE SPRING HAD BROKEN LOOSE AND PUNCTURED THE TIRE. THE CAR HAD BEEN SITTING IN THE DRIVE WAY FOR 12 TO 15 HOURS BEFORE WE WENT TO DRIVE IT. WE HAD NOT EVEN MADE IT ON THE ROAD AND WAS ONLY GOING A COUPLE MILES PER HOUR AND ABOUT 15 TO 20 FEET. WE WERE ON OUR WAY, GOING OUT OF TOWN AND WERE THANKFUL THAT WE DID NOT HAVE THIS HAPPEN GOING 65 MPH ON THE HIGHWAY WERE WE COULD HAVE BEEN HURT OR HURT SOME ONE ELSE. SEVERAL TIMES A WEEK WE HAVE A NEW BORN AND A TWO YEAR OLD IN THIS VEHICLE. THANKFULLY THEY WERE NOT WITH US. THIS FRONT END SUSPENSION PROBLEM NEEDS TO BE LOOKED AT, SOMEBODY IS NOT GOING TO BE AS LUCKY AS WE WERE. FOR US IT WAS THE DRIVE WAY AND NOT DRIVING ON THE HIGH WAY AT A HIGH SPEEDS WITH OUR FAMILY. *TR

Mileage: 91,000

DRIVERS SIDE COIL SPRING BROKEN. STRUT MOUNT ALSO NEEDED TO BE REPLACED. I BOUGHT THIS CAR NEW IN 2004. AS THE MILEAGE WILL TELL YOU, I DON'T DRIVE IT MUCH. MY CAR HAD BEEN SITTING IN THE DRIVEWAY FOR A COUPLE OF DAYS WHEN I WENT TO GO TO WORK. AS I STARTED BACKING OUT OF THE DRIVEWAY I HEARD A VERY LOUD NOISE WHEN I TURNED THE WHEEL. I DECIDED NOT TO TRY DRIVING IT. MY HUSBAND TOOK IT TO THE DEALER AND THEY FOUND THE SPRING BROKEN. THEY SAID I WAS NO LONGER UNDER WARRANTY. FORTUNATELY, I WAS NOT DRIVING IT AT THE TIME AS IT COULD HAVE PUNCTURED THE TIRE AND CAUSED A BLOWOUT. SINCE THIS INCIDENT, IT HAS HAPPENED AGAIN, ON THE PASSENGER SIDE. THIS TIME IT HAD BEEN SITTING FOR ABOUT 4 DAYS IN THE DRIVEWAY AND WHEN I WENT TO BACK OUT, I HEARD IT. WE IMMEDIATELY TOOK IT TO A NEARBY GARAGE AND FOUND THE SPRING HAD BROKEN AND WAS RUBBING ON THE TIRE. THIS TIME THE MILEAGE WAS ABOUT 25,000 MILES. HYUNDAI DOES NOT SEEM TO THINK THERE IS A PROBLEM WITH THESE SPRINGS. I THINK IT NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED. I DON'T KNOW IF IT IS PERTAINING TO THIS COMPLAINT, BUT I DO WANT TO MENTION THAT AT 27,000 MILES I ALSO HAD TO REPLACE BOTH REAR CONTROL ARMS. THERE SEEMS TO BE A REAL PROBLEM WITH THE SUSPENSION SYSTEM ON THE VEHICLE. PLEASE LOOK INTO IT.

Mileage: 17,552

I TRIED TO START MY 2004 SANTA FE BUT THE ENGINE WOULD NOT TURN OVER (IT CRANKED FINE SO WE KNEW IT WAS NOT THE BATTERY). WHILE IT WAS BEING DRAGGED ONTO THE TOW TRUCK THE DRIVER'S SIDE FRONT TIRE DEFLATED. THE WHEEL DID NOT TURN WHILE BEING DRAGGED UP THE TRUCK RAMP. THE REPAIR SHOP SAID THAT THE FRONT SPRING HAD SNAPPED AND TRIGGERED A KILL SWITCH TO THE FUEL LINE WHICH PREVENTED THE CAR FROM STARTING. I NEVER HEARD ANY AWFUL SOUNDS WHILE DRIVING SO THE THE FRONT DRIVER'S SIDE COIL SPRING MUST HAVE SNAPPED WHILE PARKED IN THE DRIVEWAY. THE SPRING NEEDS TO BE REPLACED, AS DOES THE TIRE. *TR

Mileage: 66,000

I WENT INTO GARAGE TO MOVE MY 2004 HYUNDAI SANTA FE OUT SO MY HUSBAND COULD PUT OUR 2009 HYUNDAI SONATA INTO IT. THE SANTA FE HAD BEEN SITTING IN THE GARAGE FOR ABOUT 4 DAYS UNDRIVEN. WHEN I STARTED TO BACK UP, IT WAS MAKING A LOUD NOISE. I GOT OUT OF THE VEHICLE TO MAKE SURE THERE WAS NOTHING IN THE WAY. NOT SEEING ANYTHING IN MY WAY, I CONTINUED TO BACK THE SANTA FE OUT TO THE STREET STILL HEARING A LOUD NOISE. MY HUSBAND CAME OVER TO SEE WHAT WAS MAKING THE NOISE AND NOTICED THAT THE WHOLE FRONT PASSENGER SIDE FENDER WAS RESTING ON THE TIRE. UPON RAISING IT WITH THE JACK, HE NOTICED THAT THE FRONT PASSENGER SUSPENSION COIL WAS BROKEN. I EVEN TOOK PICTURES OF IT WHILE IT WAS JACKED UP. THE UPSIDE TO THIS WHOLE THING IS THAT WE WEREN'T DRIVING IT AT A HIGH SPEED WHEN THIS HAPPENED. I'M SURE WE WOULD HAVE FLIPPED THE VEHICLE AND BEEN SERIOUSLY INJURED OR EVEN KILLED. WE HAVE 84,647 MILES ON IT AND WERE ALWAYS VERY METICULOUS WITH MAINTENANCE. WE WILL CALL THE DEALERSHIP TOMORROW, BUT FROM WHAT I CAN SEE, IT LOOKS LIKE AN EXPENSIVE REPAIR. *TR

Mileage: 84,647

I HAVE A 2004 SANTA FE AND JUST THE OTHER DAY MY DRIVER SIDE COIL SPRING BROKE, LUCKY I WASN'T DRIVING IT AT THE TIME HOWEVER IT GOING TO COST ABOUT 1250.00 TO FIX. *TR

Mileage: 112,000

FAILURE OF FRONT COIL SPRING WHILE DRIVING. COIL SPRING SUDDENLY BROKE AND PUNCTURED TIRE. *TR

Mileage: 62,000

PASSANGER SIDE SPRING SEPERATED CAUSING TIRE DAMAGE. *TR

Mileage: 113,998

I DRIVE A USED, 2004 HYUNDAI SANTA FE GLS. VERY RECENTLY, I WAS JUST LEAVING WORK WHEN A SEEMINGLY VERY ORDINARY THING HAPPENED TO MY CAR. I WAS STOPPED AT A STOP SIGN, WAITING TO TAKE A LEFT TURN. AS SOON AS I ACCELERATED AND BEGAN TO TURN, MY VEHICLE SUFFERED A BLOWN-OUT FRONT-PASSENGER SIDE TIRE. AS THE TIRE BLEW OUT, I HEARD A LOUD "CLUNK"AND THEN A "POP". SURPRISED, I PULLED THE CAR OVER AS SOON AS I COULD, OFF OF THE MAIN ROAD. I HAD ROADSIDE ASSISTANCE COME OUT TO CHANGE THE TIRE, BECAUSE I FOUND THAT I DID NOT HAVE THE TOOLS REQUIRED IN MY CAR TO CHANGE A TIRE. AFTER THE TOW TRUCK DRIVER PUT ON THE SPARE, I PAID HIM FOR HIS SERVICES AND WENT TO LEAVE. AS I TURNED THE WHEEL TO LEAVE, MY VEHICLE SUFFERED ANOTHER BLOW-OUT, SAME SIDE. MY CAR THEN HAD TO BE TOWED TO THE NEAREST SHOP TO BE LOOKED AT. TURNS OUT, MY FRONT-RIGHT COIL SPRING SNAPPED AND PIERCED MY TIRE(S). I CURRENTLY HAVE 73,000 MILES ON MY CAR, WHICH IS A GOOD AMOUNT, BUT AT THE SAME TIME, COIL SPRINGS DO NOT JUST SNAP FROM NORMAL WEAR AND TEAR. THE VEHICLE IS 7 YEARS OLD, NOT TWENTY. HOW COULD THIS HAPPEN? I FOUND OUT THAT WHEN THE COIL SPRING SNAPPED, IT ALSO SNAPPED THE STRUTS AND THE STRUT MOUNT, ON TOP OF MY TWO TIRES. THE TOTAL AMOUNT FOR THE DAMAGE WAS ABOUT $1200.00, AS BOTH SIDES NEEDED NEW PARTS TO ENSURE THE BEST HANDLING OF THE CAR. ALL I CAN THINK ABOUT IS, WHAT IF I WAS ON THE EXPRESSWAY DOING 65? IT'S A SCARY THOUGHT TO KNOW THAT I MAY NOT HAVE COME OUT OF THIS ALIVE. I AM VERY LUCKY IT HAPPENED AT SUCH A LOW SPEED, WITH HARDLY ANY CARS AROUND, OR ELSE I WOULD NOT HAVE LIVED TO TELL THE TALE. I HAVE NOTICED THAT SEVERAL OTHER SANTA FE OWNERS HAVE HAD THE SAME PROBLEM. AND GOD FORBID, MAYBE EVEN MORE THAT HAVE NOT LIVED TO TELL. THIS IS A DANGEROUS DEFECT, AND IT NEEDS TO BE LOOKED AT. *TR

Mileage: 73,000

BOTH FRONT COIL SPRINGS ON MY 2004 HYUNDAI SANTA FE BROKE THE RIGHT AT 22,000 MILES AND THE LEFT AT 32,000 MILES. LUCKILY THE VEHICLE WAS PARKED BOTH TIMES. *TR

Mileage: 32,000

I BOUGHT MY 2004 HYUNDAI SANTA FE NEW IN FEBRUARY 2004. ALL OF THE BRAKE PADS HAD TO BE REPLACED AT 23000 MILES DUE TO RUSTED CALIPERS. HOWEVER, MY COMPLAINT IS ABOUT SOMETHING MUCH MORE SERIOUS. THE COIL SPRINGS ON BOTH FRONT MCPHEARSON STRUTS BROKE AND PENETRATED THE TIRES. THE LEFT FRONT SPRING BROKE IN FEBRUARY 2009 AT ABOUT 23000 MILES. THE RIGHT FRONT SPRING BROKE ON 6/9/09 AT APPROXIMATELY 24500 MILES. FORTUNATELY, THE SANTA FE WAS PARKED IN MY GARAGE BOTH TIMES THE SPRINGS BROKE. HAD THE SPRINGS FAILED WHILE I WAS DRIVING DOWN THE ROAD OR ON THE THRUWAY, THERE'S NO DOUBT IN MY MIND THAT I WOULD HAVE CRASHED OR ROLLED OVER. ALTHOUGH THE TOWS AND REPAIRS WERE MADE UNDER WARRANTY AT NO COST TO ME, I DON'T TRUST THE SANTA FE ANYMORE AND I DO NOT INTEND TO KEEP IT. *TR

Mileage: 24,500

ONE MONTH AGO,WITH 40,600 MILES ON MY HYUNDAI SANTA FE THE RIGHT FRONT SPRING BROKE AND SHREDDED MY TIRE WHICH THE HYUNDAI DEALER REPLACED UNDER WARRANTY. THREE WEEKS LATER THE LEFT FRONT SPRING BROKE AND SHREDDED THAT TIRE ALSO. IF I HAD BEEN ON THE EXPRESS WAY, I PROBABLY WOULDN'T BE HERE TO TELL ABOUT IT. IN THE PAST FIFTY YEARS I HAVE OWNED 15 CARS AND NEVER HAD A FRONT SPRING BREAK DOWN MUCH LESS TWO IN THREE WEEKS. EVEN THOUGH THE HYUNDAI DEALER,PATRICK OF SCHAUMBURG, REPLACED THESE SPRINGS UNDER WARRANTY, I STILL INCURRED A $200.00 CAR RENTAL BILL. HYUNDAI DOESN'T SEEM TO KNOW WHAT THE CAUSE IS OF THESE SPRING FAILURES AT ONLY 40,600 MILES. ANY HELP AS TO THE CAUSE OF THIS PROBLEM WOULD BE GREATLY APPRECIATED. *TR

Mileage: 40,600

NO PRIOR WARNINGS OR CONDITIONS EXISTED PRIOR TO FAILURE. THE VEHICLE WOULD NOT START AND IT WAS DIAGNOSED BY A FELLOW COWORKER TO BE THE FUEL PUMP. AAA WAS CALLED TO TOW THE VEHICLE , AND UPON ARRIVAL, PUT CAR IN NEUTRAL TO BACK IT UP IN ORDER TO TOW. IMMEDIATELY, THE FRONT DRIVER TIRE WHEN FLAT, AND IT WAS A RESULT OF THE FRONT STRUT ASSEMBLY BREAKING AND CAUSING THE COIL SPRING TO SNAP AND PIERCE THE FRONT TIRE. IT HAS BEEN 6 DAYS , AND I WAS STILL WITHOUT THE VEHICLE WHICH WAS ONLY 3 1/2 YEARS OLD WITH 65,000 MILES. I WAS TOLD THAT NOTHING WAS COVERED BY WARRANTY AND REPLACEMENT PARTS WERE NOT AVAILABLE. IN ORDER TO GET THE VEHICLE FIXED QUICKLY I HAD TO ACCEPT PARTS FROM A 2006 VEHICLE.*AK

Mileage: 65,500

NO PRIOR WARNINGS OR CONDITIONS EXISTED PRIOR TO FAILURE. THE VEHICLE WOULD NOT START AND IT WAS DIAGNOSED BY A FELLOW COWORKER TO BE THE FUEL PUMP. AAA WAS CALLED TO TOW THE VEHICLE , AND UPON ARRIVAL, PUT CAR IN NEUTRAL TO BACK IT UP IN ORDER TO TOW. IMMEDIATELY, THE FRONT DRIVER TIRE WHEN FLAT, AND IT WAS A RESULT OF THE FRONT STRUT ASSEMBLY BREAKING AND CAUSING THE COIL SPRING TO SNAP AND PIERCE THE FRONT TIRE. IT HAS BEEN 6 DAYS , AND I WAS STILL WITHOUT THE VEHICLE WHICH WAS ONLY 3 1/2 YEARS OLD WITH 65,000 MILES. I WAS TOLD THAT NOTHING WAS COVERED BY WARRANTY AND REPLACEMENT PARTS WERE NOT AVAILABLE. IN ORDER TO GET THE VEHICLE FIXED QUICKLY I HAD TO ACCEPT PARTS FROM A 2006 VEHICLE.*AK

Mileage: 65,500

WHILE DRIVING 40 MPH STEERING WHEEL PULLED TO THE LEFT. THIS WAS CAUSING A DISTRACTION TO THE CONSUMER. DEALERSHIP MECHANIC TRIED TO REPAIR THE VEHICLE 3 TIMES, BUT DID NOT RESOLVE THE PROBLEM. CRUISE CONTROL IS NOT OPERATING PROPERLY. *AK *MR

Mileage: 15,000