2008 HYUNDAI SANTA FE Air Bags Problems

70 complaints about Air Bags

70
Complaints
5
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (70)

Jun 14, 2025 Crash

My suv was involved in a Roll Over accident. The front driver tire blew out causing the driver to hit the curb which caused the SUV to roll 4 times. The driver was ejected from the vehicle while wearing a seat belt and not one air bag deployed. Major safety issues

Mar 25, 2024

My car has a recall, and the dealership is unable to fix it. There is also an issue with the oem control module that they are unable to get the part and unable to fix this because they do not have the correct software.

Sep 13, 2022

The contact owns a 2008 Hyundai Santa Fe. The contact stated that the vehicle was taken to the dealer after receiving notification of NHTSA Campaign Number: 21V936000 (Service Brakes, Hydraulic) and 12V354000 (Air Bags). The dealer diagnosed the vehicle that the brake lamp switch needed to be replaced. The vehicle was repaired; however, the contact stated that while driving, the TPMS, passenger seat belt, and the ESC warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the valve cover gasket and alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 140,000.

Mileage: 140,000

Aug 5, 2020

CLOCK SPRING CONTACT ASSEMBLY FOR DRIVERS AIRBAG. EXPERIENCING HIGH RESISTANCE CODE. RECALL 11V472000 COVERED SOME 2008 MODELS BUT NOT MINE. AIR BAG LIGHT CAME ON AFTER STARTING VEHICLE ON 08/03/2020

Mileage: 64,900

Aug 3, 2020

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,580.

Mileage: 100,580

Jul 25, 2019

CAMPAIGN 103 RECALL. I HAVE THIS EXACT PROBLEM WITH MY 2008 SANTA FE BUT NEVER RECIEVED A RECALL NOTICE.

Jun 25, 2019

AIR BAG CLOCK SPRING CAUSING AIR BAG LIGHT TO COME ON. VEHICLE WAS MADE APRIL OF 2008 THERE IS AN EXISTING RECALL FOR VEHICLES MADE IN MARCH OF 2008 FOR THIS EXACT ISSUE

Mileage: 125,000

Oct 16, 2017

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. UPON STARTING THE VEHICLE AND DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BENTLEY HYUNDAI, 3805 UNIVERSITY DR NW, HUNTSVILLE, AL 35816) WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 229,000.

Mileage: 229,000

Oct 5, 2017 Crash

ON 9/26/2017 AT 3:55 P.M. I WAS INVOLVED IN A SINGLE CAR ROLLOVER ACCIDENT. I WAS TRAVELING ON HWY 97 IN CALIFORNIA AT APPROXIMATELY 55-60 MPH. NO MORE THAN 10 MILES OUTSIDE THE CITY OF WEED. I HIT SOMETHING IN THE ROAD OR BLEW A TIRE. THE CAR FIRST WENT LEFT AND THEN RIGHT. THE BREAKS FELT AS THOUGH THEY LOCKED. WHEN THE CAR HIT AN ASPHALT CURB IT WENT AIRBORNE (THERE WERE NO GUARD RAILS) AND WENT INTO A SMALL EMBANKMENT. THE VEHICLE ROLLED BUT LANDED UPRIGHT. NONE OF THE AIRBAGS DEPLOYED. I ALSO BELIEVE THE SEATBELT DID NOT LOCK AS IT IS SUPPOSED TO WHEN A CRASH OCCURS. I SAY THAT BECAUSE THE RIGHT SIDE MY HEAD HIT THE ROOF OF THE VEHICLE AND I RECEIVED A LARGE HEMATOMA. INITIALLY I THOUGHT IT WAS BECAUSE THE ROOF HAD CAVED IN. WHEN I SAW THE VEHICLE THE NEXT DAY IT WAS THE LEFT SIDE OF THE ROOF THAT HAD CAVED IN. WHAT ALSO MAKES ME BELIEVE THERE IS A SEATBELT ISSUE IS I WAS INVOLVED IN A ROLLOVER IN 1985 AND DID NOT SUFFER ANY HEAD INJURIES AS THE SEAT BELT KEPT ME TIGHTLY IN THE SEAT.

Mileage: 124,733

Sep 18, 2017 Crash

2008 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO DESIGN FLAW WITH AIRBAG. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT CAUSING THE AIRBAGS TO DEPLOY. THE PROPELLANT THE DEPLOYS THE AIRBAG THE CONTAINED A CHEMICAL THAT LEFT THE CONSUMER WITH TWO SECOND DEGREE BURNS ON THE ARM. UPDATED 09/18/2017*JS *JS

Aug 26, 2017

A FEW DAYS AGO AFTER STARTING THE IGNITION ON THE COMPUTER PERFORMED ITS NORMAL CHECK, HOWEVER, THE AIR BAG LIGHT REMAINED CONTINUOUSLY ON. THIS CONTINUES TO STAY ON EACH TIME I TURN ON THE CAR. THE AIRBAG LIGHT DOES NOT BLINK, IT REMAINS CONSTANTLY ON. PASSENGER AIRBAG LIGHT WORKS ACCORDING TO THE LIGHT ABOVE THE RADIO; IT INDICATES "OFF" WHEN NO ONE IS SITTING IN THE PASSENGER SEAT AND THE LIGHT TURNS OFF WHEN SOMEONE SITS DOWN. THE HORN DOES WORK, HOWEVER THE BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE BUTTONS ON THE STEERING WHEEL BEGAN TO NOT WORK PRIOR TO THE AIRBAG LIGHT COMING ON. THERE IS A RECALL FOR THE CLOCK SPRING CONTACT ASSEMBLY UNDER NHTSA CAMPAIGN NUMBER: 11V472000. THIS RECALL ONLY INCLUDES SANTA FE'S MANUFACTURED UP TO MARCH 20TH, 2008. MY SANTA FE WAS MANUFACTURED AFTER ON APRIL 24TH, 2008. REQUESTING INVESTIGATION TO EXTEND THIS RECALL DUE TO THERE ARE MULTIPLE COMPLAINTS REGARDING THIS MALFUNCTION ON THE CLOCK SPRING FOR THE SANTA FE ON VEHICLES MADE AFTER THE DATE OF MARCH 20TH, 2008. MULTIPLE COMPLAINTS REGARDING THIS ARE FOUND ON THE NHTSA WEBSITE WITH THIS SAME MALFUNCTION FOR VEHICLES AFTER THE DATE OF THE RECALL.

Aug 23, 2017

A WEEK AGO, THE RED LAMP ON MY DASHBOARD FOR AIR BAG BEGAN TO STAY LIT, WHILE DRIVING, PARKED, ANYTIME THE VEHICLE WAS RUNNING. THEN A FEW DAYS AGO, WHILE MY 275 LB SON WAS SITTING IN THE PASSENGER SEAT, THE PASSENGER AIR BAG LIGHT STAYED LIT, SAYING OFF, INDICATING IT WAS NOT WORKING, DESPITE HAVING A PASSENGER IN THE SEAT. BOTH OF THESE HAVE HAD RECALLS, (12V354000) AND 11V472000, BUT I HAVE NOT RECEIVED NOTIFICATION TO HAVE SERVICED. ONE I SUSPECT IS BECAUSE MY VEHICLE WAS MANUFACTURED MARCH 27TH, AND THE RECALLED INCLUDES DATES THOUGH MARCH 21 (2008) BUT IT IS THE SAME PROBLEM, SO MY VEHICLE SHOULD BE REPAIRED WITHOUT COST TO ME. THIS IS A SAFETY CONCERN FOR BOTH DRIVERS AND PASSENGERS IN THIS VEHICLE. I ALSO HAVE A SPECIAL NEEDS SON, WHO CANNOT COMPREHEND SAFETY ISSUES....

Mileage: 165,000

Aug 1, 2017

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING UNKNOWN SPEEDS, THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PLAZA HYUNDAI LOCATED AT 2740 NOSTRAND AVE STE A BROOKLYN, NY 11210) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 10473827. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 45,000. ...UPDATED 10/19/17 *BF

Mileage: 45,000

Oct 28, 2016 Crash

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO HYDROPLANE WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING FAILED AND, DUE TO THE CONTACT ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE BEGAN TO SPIN. THE VEHICLE CRASHED INTO THE ROAD DIVIDER. THE PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED SHOULDER AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BALL BEARINGS ON THE FRONT AXLE WERE WORN OUT. THE TIE RODS WERE REPLACED, BUT THE CALIPERS NEEDED TO BE REPLACED ALSO. THE VEHICLE WAS REPAIRED. THE BODY OF THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE ESC AND ABS SENSORS ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Jul 5, 2016

HYUNDAI DEALER SAID MY BALL JOINTS WERE BAD, $750.00 FOR REPAIRS, HYUNDAI HAS RECALL I WAS NOT NOTIFIED. DRIVERS AIR BAG ILLUMINATED, GOING IN FOR REPAIR FRIDAY COST UNKNOWN. AGAIN I WAS NOT NOTIFIED ABOUT RECALL. I HAVE TO PAY FOR REPAIRS BECAUSE I WAS NOT NOTIFIED ABOUT RECALLS.

Jun 6, 2016

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

Apr 8, 2016

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

Oct 26, 2015

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING SWITCH NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN MADE THE CONTACT AWARE THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

Jun 13, 2015

HYUNDAI SAFETY RECALL CAMPAIGN NO. 103: IN RELATION TO THE ABOVE RECALL, MY VEHICLE DID NOT QUALIFY DUE TO IT BEING MANUFACTURED ON 2 JUNE 2008. MY CLOCK SPRING FOR THE DRIVER'S AIR BAG HAS BECOME INOPERABLE AS INDICATED BY THE AIR BAG LIGHT ILLUMINATION AND DEALER'S DIAGNOSIS. THE DEALER STATES SINCE THERE IN NO RECALL, I MUST PAY FOR THIS PART AND THE DIAGNOSIS BECAUSE I HAVE SURPASSED THE 5YR/60K WARRANTY. THIS IS A SAFETY ISSUE AND I AM SURPRISED IT IS NOT COVERED FOR FREE. AS SEEN WITH THE ABOVE RECALL CAMPAIGN, I WAS A FEW MONTHS SHY OF HAVING IT REPLACED FOR FREE REGARDLESS OF MILEAGE. IS THERE A WAY TO HAVE MY VEHICLE QUALIFY FOR THE RECALL?

Mileage: 78,746

May 27, 2015

MY RED AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 MONTHS. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY WANTED $1500. MY ISSUE IS I DID NOTHING TO CAUSE THE AIR BAG MALFUNCTION SO WHY SHOULD I PAY THIS EXTREMELY HIGH COST. (I'M RETIRED) I ALSO SPOKE WITH THE HYUNDAI REGIONAL MANAGER AND THEY OFFERED ME $200. THIS IS A SAFETY HAZARD AND I WANT HYUNDAI TO FIX THIS!!! I TOOK MY CAR IN FOR THE AIR BAG RECALL IN 2012, SO SOMETHING CONTINUES TO BE WRONG WITH THE AIR BAG SYSTEM.

Mileage: 100,000

May 27, 2015

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

Mileage: 58,000

Feb 6, 2015

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

Aug 6, 2014

I TOOK MY VEHICLE INTO THE DEALERSHIP IN MAY TO FIX TWO RECALLS, ONE OF WHICH WAS THE AIR BAG RECALIBRATION ON THE PASSENGER SEAT. APPROXIMATELY TWO WEEKS AFTER THE RECALL WAS DONE, MY AIR BAG LIGHT CAME IN. I TOOK IT TO THE SAME DEALERSHIP THAT HAD PERFORMED THE RECALLS AND THEY SAID IT WAS THE SEAT BELT PRETENSIONER IN THE PASSENGER SEAT & WOULD COST $491 TO FIX. I TOLD THEM THEY SHOULD PAY FOR IT BECAUSE IT HAD SOMETHING TO DO WITH THE RECALL THEY HAD JUST PERFORMED BUT THEY REFUSED AND NOW I AM OUT THE MONEY. I HAD NO CHOICE BUT TO FIX IT BECAUSE IN CASE OF AN ACCIDENT MY PASSENGER WOULD BE UNPROTECTED. HYUNDAI AMERICA SHOULD REIMBURSE ME THE MONEY! *TR

Mileage: 95,000

Jun 25, 2014

AIR BAG LIGHT WARNING LIGHT REMAINS ON WHEN VEHICLE IS RUNNING. TOOK TO DEALER THEY SAID IS CLOCK SPRING ASSEMBLY NEEDS REPLACING. I TOLD THEM IT WAS A RECALL AND THEY SAID THERE IS NO RECALL ON IT. I DECLINED THE REPAIR BECAUSE I KNEW THERE WAS A RECALL BUT I DIDN'T TAKE PAPERWORK WITH ME THINKING THEY WOULD KNOW ABOUT IT. UPON RETURNING HOME AND FINDING PAPERWORK ON RECALL (CAMP103) I CALLED BACK AND THEY NOW SAID THERE WAS A RECALL AND THEY REPLACED THAT PART IN NOVEMBER 2012. I DO NOT REMEMBER THEM REPLACING IT BUT I'LL TAKE THEM AT THEIR WORD ON THAT. MY ISSUE IS, DID THEY REPLACE THE RECALLED PART WITH ANOTHER DEFECTIVE PART IF IT ONLY LASTED 18 MONTHS! I'VE HAD MANY CARS OVER THE YEARS SOME A DECADE OLD OR OLDER NEVER THIS AIR BAG ISSUE. I FEEL THEY SHOULD REPLACE THIS RECALL AGAIN IF THEY REPAIRED IT WITH ANOTHER SHORT LIVED DEFECTIVE PART. *TR.. .. .UPDATED 07/21/15 *BF

Mileage: 80,000

Jun 6, 2014

THE 2008 HYUNDAI SANTE FE HAS A RECALL ON FAULTY AIRBAG CLOCKSPRINGS. COINCIDENTALLY MY 2008 SANTE FE CLOCK SPRING NOW NEEDS TO BE REPLACED. THE HYUNDAI SERVICE DEALERSHIP AND HYUNDAI CUSTOMER CARE TELLS ME THAT I AM NOT COVERED BECAUSE MY VIN IS NOT LISTED IN THE "RECALL CAMPAIGN" MY CONFUSION IS I OWN A 2008 THE RECALLS ARE FOR THE 2008....HOW DO I GET MY CAR INCLUDED IN THIS "RECALL CAMPAIGN"? PLEASE HELP. I WILL HAVE TO PAY $400 TO GET THIS FIXED WHEN IT SHOULD BE UNDER HYUNDAI FAULTY WARRANTY. PLEASE HELP THE LITTLE GUY/CONSUMER!! THANK YOU *TR

Mileage: 54,602

Jun 1, 2014

CLOCK SPRING CONTACT HAD TO BE REPLACED ON THE DRIVER SIDE OF MY HYUNDAI SANTE FE 2008 BUILT ON APRIL 03, 2008. THE NHTSA RECALL DID NOT GO FAR ENOUGH AND ENDED MARCH 20,2008. THE DRIVER SIDE AIR BAG CONTINUOUSLY LIT UP INDICATING A PROBLEM. THE CLOCK SPRING CONTACT HAD TO BE REPLACED AND I WAS CHARGED FOR THE REPLACEMENT. THE RECALL SHOULD BE EXTENDED BEYOND MARCH 20,2008 SO THAT MY CAR IS INCLUDED IN THE RECALL SINCE THIS IS A SEVERE SAFETY ISSUE WHICH MAY HAVE CAUSED MULTIPLE DEATHS.. *TR .... UPDATED 06/30/15 *BF UPDATED 8/30/2017*CN

Mileage: 663,000

Apr 19, 2014

I TOOK MY VEHICLE TO THE DEALERSHIP TO PERFORM TWO RECALLS: (1) STOP LAMP SWITCH AND (2) PODS RECALIBRATION. I WAS INFORMED THE AIR BAG LIGHT IN THE DASHBOARD HAD COME ON AND STAYED ON AFTER THE RECALIBRATION OF THE PODS. I NEVER HAD AN ISSUE WITH THE PODS SYSTEM OR AN AIR WARNING LIGHT IN THE DASH PRIOR TO THE RECALL. I WAS TOLD HYUNDAI WOULD PAY TO EITHER REPLACE THE PASSENGER FRONT SEAT BELT TENSIONER OR THE ENTIRE SEAT. THEY DID NOT ALLOW ME TO DRIVE MY VEHICLE BECAUSE THEY SAID IT WAS A SAFETY ISSUE AND RENTED ME A CAR FOR 4 DAYS. REPLACING THE SEAT BELT TENSIONER FIXED THE PROBLEM, BUT LESS THAN A YEAR LATER (4-15-14) THE AIR LIGHT HAS COME ON AND NOW THEY TELL ME THAT IT'S THE SCALE IN THE SEAT AND THE ENTIRE SEAT NEEDS TO BE REPLACED AT A COST TO ME OF $2400+. THE SERVICE ADVISOR TOLD ME THAT THE DRIVER'S SIDE AIR BAGS WERE NOT AFFECTED -- ONLY THE PASSENGER'S AND I WOULD BE SAFE TO DRIVE THE CAR. THE SERVICE TECH QUICKLY RETURNED THE CAR AND WE DIDN'T RECEIVE ANY PAPERWORK RESULTING FROM THE INSPECTION. MY HUSBAND AND I DID NOT ELECT TO REPLACE THE SEAT AT THIS TIME WHILE WE RESEARCH THE ISSUE. HOWEVER, MY HUSBAND AND I DID NOTICE THAT THE PODS "OFF" LIGHT TURNS OFF WHEN A PASSENGER IS IN THE SEAT WHICH IS CONFUSING SINCE THE ADVISOR SAID THE SCALE ISN'T WORKING. NOW WE ARE LEFT WITH A 6-YEAR-OLD CAR THAT HAS AN EXPENSIVE SAFETY ISSUE. WE CAN'T SELL IT TO A PRIVATE PARTY BECAUSE OF THE SAFETY ISSUE AND THE TRADE-IN VALUE HAS DRAMATICALLY DECLINED. *TR

Mileage: 71,364

Nov 25, 2013

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

Nov 20, 2013

BACK IN APRIL, MY SANTA FE ALSO HAD THE FUEL GAUGE ISSUE. IT ALSO BEGAN FLUCTUATING WILDLY AND THE RANGE COMPUTER WAS ALL OVER THE PLACE. THE DEALER TOLD ME IT WAS PART OF THE FUEL PUMP AND THAT I HAD TO REPLACE BOTH OF THEM, WHO KNEW IT HAD TWO. IT COST ME $1,583.80 TO FIX. THEY TOLD ME IF I DIDN'T FIX IT, THE CAR COULD JUST LOSE POWER AND WE WOULD BE STUCK ON THE SIDE OF THE ROAD. THIS SHOULD DEFINITELY BE A RECALL!!!! NOW, MY SANTA FE HAS THE AIR BAG LIGHT ON. THERE WAS A RECALL FOR THIS BACK IN 2011, WHICH I DEFINITELY RECEIVED LITERATURE FROM HYUNDAI ABOUT IT. YESTERDAY, THE DEALER FIRST TOLD ME THAT RECALL DIDN'T EXIST. THEN THEY TOLD ME IT DIDN'T APPLY TO MY MAKE OR MODEL, NOR DID IT APPLY TO MY VIN. THEY WANTED TO CHARGE $350 TO FIX THE CLOCK SPRING ASSEMBLY. I REFUSED SINCE I KNOW THIS WAS RECALLED. I'M GOING TO TRY AND CONTACT THE CORPORATE OFFICE OF HYUNDAI ABOUT THIS. IN THE MEANTIME, I DON'T HAVE A DRIVER SIDE AIR BAG IN THE EVENT OF AN ACCIDENT. THANKS HYUNDAI. STAY AWAY FROM HYUNDAI VEHICLES!!!! *TR

May 30, 2013

SEE ATTACHED EMAIL UPDATED 06/04/2013*LJ THE OCCUPANT CLASSIFICATION SYSTEM (OSC) DOES NOT CONSISTENTLY RECOGNIZE SMALL-STATURED ADULTS, CAUSING THE PASSENGER SIDE AIR BAG TO DEACTIVATE WHEN SUCH PERSON OCCUPY THE FRONT SEAT. ALSO, THERE WERE PROBLEMS WITH THE TRANSMISSION, A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE, THE VEHICLE SHUTTING DOWN, AN ISSUE WITH THE THROTTLE CABLE, AND A WHINING SOUND UPON ACCELERATION. *TR

Mileage: 56,000

May 10, 2013

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT BEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 24,500. UPDATED 06/18/13*LJ UPDATED 06/21/2013 *JS

Mileage: 24,500

Jan 9, 2013

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS 12V354000 (AIR BAGS: FRONTAL: SENSOR/ CONTROL MODULE) AND 11V472000 (AIR BAGS:FRONTAL). THE CONTACT ALSO STATED THAT AFTER THE REPAIRS, THE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT BELT TENSION SENSOR WIRING HARNESS CLIP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,784. THE CURRENT MILEAGE WAS APPROXIMATELY 62,550. THE VIN WAS UNAVAILABLE.

Mileage: 60,784

Oct 3, 2012

WORK UNDER THE RECALL TO REPAIR FAULTY SENSORS THAT FAILED TO DETECT SMALL STATURED ADULTS (95 LB WIFE). FOR FAILURE TO DETECT DIDN'T RESOLVE ISSUE, AND EFFORTS TO DETERMINE WHAT THE NEW TRIGGER WEIGHT WAS GOT NOWHERE WITH EITHER LOCAL OR HQ REPS. SO NOW DRIVING A VEHICLE THAT MFR HAS ACKNOWLEDGED SAFETY DEFECTS YET REFUSES TO FIX. *TR

Aug 27, 2012

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED, INDICATING THAT THE AIR BAG WAS TURNED OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE RE-CALIBRATED TO THE LOWEST WEIGHT LIMIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 41,000.

Mileage: 30,000

Jul 31, 2012

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY HAD TO RECALIBRATE THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS: FRONTAL:SENSOR/CONTROL MODULE). THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 56,000.

Mileage: 13,000

Jun 8, 2012

THIS PROBLEM IS TRUE OF OUR 2007 AND 2008 SANTA FE'S AND HAS EXISTED SINCE WE PURCHASED THE CARS. I HAVE FINALLY COME TO THE CONCLUSION THAT THIS IS A SAFETY ISSUE FOR NOT ONLY MY WIFE BUT ALSO MANY OTHER PEOPLE WHO ARE OF SLIGHT BUILD. IT IS A PROBLEM THAT IS EASILY CORRECTABLE BY THE MANUFACTURER. I HAVE CREATED CASE#[XXX] WITH HYUNDAI AMERICA --THEY HAVE RESPONDED THAT THEY WILL PASS ALONG THE INFORMATION TO ENGINEERING --BUT THEY HAVE NOTED THAT I WILL NOT BE CONTACTED BY HYUNDAI REGARDING DEPOSITION OF THE ISSUE. THE PROBLEM -- MY WIFE WEIGHS ABOUT 95 LBS. SHE FREQUENTLY DOES NOT ACTIVATE THE AIR BAG SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE. SHE IS ESSENTIALLY UNPROTECTED IN CASE OF AN ACCIDENT. SHE JUST DOESN'T WEIGH ENOUGH TO RELIABLY ACTIVATE THE AIR BAG SYSTEM. HYUNDAI SPENDS QUITE A FEW PAGES IN THEIR MANUAL TO COVER THEMSELVES LEGALLY. THEY COMMENT THAT IF ALL ELSE FAILS JUST SIT IN THE BACK SEAT. I WOULD IMAGINE FEW HUSBANDS AND WIVES OPT FOR THIS SOLUTION. MOST CONSUMERS PROBABLY HAVEN'T READ THE MANUAL, IGNORE THE OFF SIGN OR DON'T KNOW WHAT IT MEANS, OR DON'T CARE AND RISK THE SAFETY OF THEIR PASSENGER. THIS IS A SAFETY ISSUE TO THE GENERAL PUBLIC. THE SENSOR IN THE PASSENGER SEAT SHOULD ACTIVATE THE AIR BAG SYSTEM FOR SAY ANYONE OVER 66 LBS. I BELIEVE ANOTHER MANUFACTURER HAS RECENTLY DONE SO. IT IS STUPID THAT I HAVE WAITED THIS LONG TO COMPLAIN -- BUT I KEPT THINKING THEIR WOULD EVENTUALLY BE A RECALL AND I NORMALLY JUST DON'T COMPLAIN ABOUT THINGS. HYUNDAI COULD MAKE AN ALTERNATE SENSOR AVAILABLE TO THOSE WHO NEEDED IT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 200

Oct 10, 2010

ON OUR 2008 HYUNDAI SANTA FE LIMITED WITH 45,391 MILES, VIN # [XXX], THE CHECK ENGINE LIGHT STARTED COMING ON WHEN IT WAS ABOUT 1 YEAR OLD. IT HAS NOW COME ON APPROXIMATELY 10 TIMES.THE DEALER ALWAYS SAYS IT'S THE GAS CAP. WE HAVE TIGHTENED THE GAS CAP VARYING DEGREES AND IT DOES NOT MATTER HOW TIGHT IT IS. THE CHECK ENGINE LIGHT CONTINUES TO COME ON. THEY CLAIM TO HAVE REPLACED THE GAS CAP 3 TIMES OUT OF 10 TRIPS. WHETHER THAT IS TRUE OR NOT, I DON'T KNOW. ADDITIONALLY, THE RED "AIR BAG" WARNING LIGHT CAME ON ABOUT A WEEK AGO AND WILL NOT GO OFF. I UNDERSTAND HYUNDAI HAS A HISTORY OF AIRBAG PROBLEMS AND WOULD LIKE TO KNOW IF YOU CAN FORCE THEM TO FIX THIS PROBLEM AS WELL AS THE CHECK ENGINE LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 45,391

May 25, 2010

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THE PASSENGER'S SIDE FRONTAL AIR BAG WAS NOT ACTIVATED. THE DEALER ADVISED THE AIR BAGS WERE IDLE AND WOULD NOT ACTIVATE WITHOUT A PASSENGER OF AT LEAST 120 POUNDS OCCUPYING THE SEAT. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 25,256.

Mileage: 25,256

Oct 19, 2009

IN MY 2008 HYUNDAI SANTA FE THE FRONT PASSENGER AIR BAG DOES NOT WORK PROPERLY. IT INTERMITTENTLY WORKS WHEN MY DAUGHTER AND I (115 & 120 LBS) SIT IN THE SEAT. I CAN SIT PERFECTLY STILL AND IT WILL BE ENGAGED, AND THEN IT WILL DISENGAGE, AND THEN ENGAGE, AGAIN OR VISA VERSA. IT HAS BEEN TO THE DEALER TO BE REPAIRED 4 TIMES, BUT THEY SAY THEY CANNOT REPRODUCE. THEY JUST HOOK IT UP TO A COMPUTER AND SAY IT WORKS AS DESIGNED. HUMBLE HYUNDAI SERVICE MANAGER EVEN TOLD ME TO SIT IN THE BACK SEAT (I'M 51 YEARS OLD). I AM AFRAID IF WE ARE IN AN ACCIDENT THAT THE AIRBAGS WILL NOT DEPLOY. I HAVE NOTIFIED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI PR AS WELL. DOES SOMEONE HAVE TO BE KILLED IN AN ACCIDENT FOR NHTSA AND HYUNDAI TO ISSUE A RECALL? I HAVE BEEN GIVEN WEIGHTS OF 30, 80, 150, 115 AND 120 LBS TO ACTIVATE THE AIRBAG SENSOR BY HUMBLE HYUNDAI. ALSO GIVEN 35, 45, 150, 130, 135, 145, 40, 100 & 105 LBS BY SERVICE DEPARTMENTS OF OTHER DEALERSHIPS. ALSO TALKED TO CONSUMER AFFAIRS ABOUT THIS, WHY CAN'T HYUNDAI TELL ANYONE WHAT THE ACTUAL WEIGHT TO ACTIVATE IS? THERE WAS A SAFETY RECALL ISSUED FOR SONATAS FOR THIS EXACT PROBLEM WHY CAN'T ONE BE ISSUED FOR SANTA FES. THERE ARE 48 COMPLAINTS LISTED ON HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/HYUNDAI/SANTA+FE AND THEY ALL SAY THEY WERE FILED WITH NHTSA. THE INITIAL PROBLEM BEGAN ON 8/21/08 WITH 300 MILES ON ODOMETER AND CONTINUES TO BE A PROBLEM UNTIL TODAY 10/19/09 WITH ALMOST 18000 MILES ON THE CAR. THE SPEED I AM DRIVING IS NOT A FUNCTION OF THE PROBLEM AS IT HAPPENS AT VARYING SPEEDS. *TR

Mileage: 300

Oct 1, 2009

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE AIR BAG SENSOR DOES NOT DETECT AN ADULT OCCUPANT IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, AND A TECHNICIAN REPLACED AND RE-CALIBRATED THE SEAT MODULE. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 9100. UPDATED 11/17/09 *BF THE CONSUMER STATED IT WOULD DETECT HEAVIER ADULTS. UPDATED 11/1/8/09

Mileage: 100

Sep 18, 2009

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL, INDICATING THAT THE PASSENGER FRONT AIR BAG IS INOPERATIVE. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS THE AIR BAGS MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE FAILURE IS CAUSED BY A WEIGHT DISTRIBUTION FAILURE. SHE CONTACTED THE MANUFACTURER. UPON CONTACT A REPRESENTATIVE ADVISED HER TO SIT IN THE REAR SEAT, BECAUSE THE AIR BAGS ARE SECONDARY SAFETY METHODS; SEAT BELTS ARE THE FIRST. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 3,000. BL UPDATED 10/13/09. *LJ THE CONSUMER REQUESTED TO WITHDRAW THE COMPLAINT. THE CONSUMER WANTS ALL INFORMATION DELETED. UPDATED 10/13/09

Mileage: 10,000

Sep 17, 2009

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 60 MPH THE "PASSENGER AIR BAG OFF" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FRONT PASSENGER SEAT WAS OCCUPIED WITH A SMALL STATURE ADULT. THE AIR BAG SENSOR DOES NOT DETECT A CERTAIN WEIGHT POSITIONED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE DESIGN AND THE AIR BAG SYSTEM WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THERE WERE NO RESOLUTIONS. THE CONTACT HAS CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,500. UPDATED 10/13/09. *LJ THE CONSUMER STATED HIS WIFE WEIGHED ROUGHLY 125. THE PASSENGER SIDE AIR BAG WAS OFF NO MATTER HOW SHE SAT IN THE PASSENGER SEAT. UPDATED 10/15/09

Mileage: 2,000

Aug 23, 2009

MY WIFE AND I PURCHASED A 2008 HYUNDAI SANTA FE. THE CAR IS GREAT RUNNING VEHICLE EXCEPT FOR ONE SAFETY PROBLEM: THE FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECTS MY WIFE AS AN ADULT AND TOGGLES ON AND OFF AT WILL. IT IS REALLY FRIGHTENING TO BE TRAVELING DOWN AN HIGHWAY OR ANY ROAD AND REALIZE THAT I HAVE NO AIRBAG. MY WIFE IS 5' 3 " AND WEIGHS ABOUT 120 LBS AND AT TIMES I NEEDED TO HAVE HER REPOSITION SEAT TO THE TOTAL UPRIGHT POSITION TO RESET THE AIRBAG INDICATION LIGHT. THIS DOES NOT GIVE ME A SENSE OF SECURITY SINCE I DON'T FEEL CONFIDENT THAT IT WOULD DEPLOY IF NEEDED .I CALLED TWO HYUNDAI DEALERS AND WAS ADVISED THAT THIS A COMMON PROBLEM AND SUGGESTED FOR ME TO COME IN FOR A CHECKUP. I AT THIS TIME HAVE NOT MADE AN APPOINTMENT WITH THE DEALER BUT WILL CERTAINLY MAKE ONE ASAP. *TR

Mileage: 1,000

Jul 31, 2009

THE PASSENGER AIRBAG LIGHT COMES ON INTERMITTENTLY, INDICATING THAT THERE IS NO PASSENGER AIR BAG ACTIVE WHILE MY WIFE IS SITTING IN THE PASSENGER SEAT. THIS MIGHT HAPPEN 2 OR 3 TIMES IN A 100 MILE TRIP. I HAVE BEEN TO THREE HYUNDAI DEALERS AND ALSO TALKED WITH HYUNDAI CONSUMER AFFAIRS 3 TIMES. ALL THREE DEALERS WERE ABLE TO SEE THE PROBLEM WITH MY WIFE SITTING SQUARELY IN THE PASSENGER SEAT, BUT ALL DEALERS SAID THAT THERE IS NOTHING THAT THEY CAN DO TO CORRECT THE PROBLEM. THE DEALERS SAY THAT THE LOAD CELLS UNDER THE SEAT ARE SET TO REQUIRE 80 LB OF FORCE BEFORE THE AIR BAG WILL FUNCTION, TO PREVENT POSSIBLE INJURY TO A SMALL CHILD. THE HYUNDAI CONSUMER AFFAIRS PEOPLE ARE VERY SUPPORTIVE, AND AGREE THAT THE PROBLEM NEEDS TO BE RESOLVED, BUT ARE NOT ABLE TO HELP. MY WIFE IS 5'-6" TALL AND WEIGHS 120 LB. *TR

Mileage: 5,148

Jul 31, 2009

SINCE I BOUGHT MY 2008 HYUNDAI SANTA FE AND PULLED IT OFF THE LOT THE PASSENGER SIDE AIRBAG DOES NOT REGISTER ME. I AM 5'3" 105 LBS. RARELY DOES IT EVER WORK AND IF IT DOES ITS ONLY FOR A MINUTE. TOOK TO DEALERSHIP AND THEY STATE THERE IS NOTHING THEY CAN DO ABOUT IT. LADY STATED SHE HAS HEARD COMPLAINT NUMEROUS TIME AND HYUNDAI WONT DO ANYTHING ABOUT IT. THEY TELL YOU TO RESTART THE CAR AND SIT WITH PERFECT POSTURE. THIS STILL DOES NOT WORK AND EVEN IF IT DOES MOVE AN INCH AND IT TURNS BACK OFF. I FEEL VERY UNSAFE IN THE PASSENGER SIDE AND I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS FROM OTHER CONSUMERS. ITS LIKE HYUNDAI IS WAITING FOR SOMEONE TO DIE BEFORE THEY DO ANYTHING ABOUT IT! *TR

Mileage: 10

Jul 17, 2009

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG LIGHT WOULD ILLUMINATE, EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 8,391 AND FAILURE MILEAGE WAS 2,000. UPDATED 08/04/09. *LJ UPDATED 08/06/09.*JB

Mileage: 2,000

Jul 13, 2009

2008 HYUNDAI SANTA FE FRONT PASSENGER AIRBAG LIGHT INTERMITTENTLY COMES ON STATING AIRBAG IS OFF WHEN THERE IS A PASSENGER SITTING IN THE SEAT. I BROUGHT BACK TO DEALERSHIP AND THEY CLAIM THEY NEVER SAW THIS HAPPEN BEFORE ON A SANTA FE BUT IT DID ON THE TUCSON. THEY PUT ON A MACHINE AND CLAIMED IT WAS FINE AND OF COURSE WOULD NOT HAPPEN WHEN IT WAS AT THE DEALERSHIP. THEY TOLD ME THEY HAD TO MAKE SOME CALLS AND I MIGHT NEED THE SEAT REPLACED BECAUSE THE SENSOR MAY BE BAD AND I WOULD HEAR FROM THEM IN A COUPLE DAYS. THAT WAS JUNE 24, 2009 AND IT IS NOW JULY 13, 2009 AND I HAVE NOT HEARD A THING. IT HAPPENED LAST NIGHT WHEN MY HUSBAND AND I WENT OUT AND I TOOK PICTURES AND VIDEO OF IT TO SHOW ME SITTING IN SEAT AND THE LIGHT ON AND WITHOUT REVEALING MY WEIGHT, BELIEVE ME I AM HEAVY ENOUGH TO MAKE THE LIGHT STAY OFF. I AM GOING TO CALL THEM AGAIN TOMORROW AND HOPE FOR SOME RESULTS. THIS COULD BE A FATAL DEFECT AND I DEMAND IT TO BE REPAIRED. *TR

Mileage: 300

Jul 11, 2009

MY HUSBAND AND I RECENTLY PURCHASED A 2008 HYUNDAI SANTA FE. EVERYTHING ABOUT THE CAR IS GREAT EXCEPT FOR ONE THING: THE FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECT ME AS AN ADULT AND TOGGLES ON AND OFF AT WILL. IT IS REALLY FRIGHTENING TO BE BARRELING DOWN THE ROAD AND REALIZE THAT I HAVE NO AIRBAG. I HAVE READ THAT THE SENSOR IS SET AT ABOUT 120LBS AND I WEIGH 115LBS. THE ARROGANT SERVICE PERSON AT HYUNDAI RECOMMENDED THAT I BE THE DRIVER OR SIT IN THE REAR SEAT! I COULDN'T BELIEVE THEY WOULD JUST TELL A 48 YEAR OLD WOMAN TO SIT IN THE BACK! (THAT SHOULD BE INTERESTING GOING ON DATES WITH THE HUBBY OR HELPING MY 15 YEAR OLD LEARN TO DRIVE.) THE SERVICE PERSON ALSO ASKED ME IF I WAS SITTING SQUARELY ON THE SEAT WITH MY LEGS EXTENDED. WHAT? YES, I WAS SITTING SQUARELY ON THE SEAT WITH LEGS EXTENDED!! SO, IF I SHIFT MY BUTT SLIGHTLY ON A 4 HOUR DRIVE - ARE THEY SAYING I'M RESPONSIBLE FOR THE AIRBAG NOT DEPLOYING? WHAT RIDICULOUSNESS. I WAS APPALLED. I HAVE READ ONLINE THAT MANY PETITE PEOPLE HAVE HAD THIS PROBLEM WITH THE SANTA FE AND THE SONATA. THIS IS NOT AN UNKNOWN OR RARE PROBLEM. I AM TAKING IT IN TO HYUNDAI SERVICE ON MONDAY, BUT QUITE FRANKLY, I WAS NOT ENCOURAGED BY THE QUESTIONS THE SERVICE PEOPLE ASKED. IF IT CAN'T BE FIXED TO BE ARMED AT ALL TIMES, I WILL RETURN THE CAR - AND THAT WOULD BE A SHAME BECAUSE WE LIKED EVERYTHING ELSE ABOUT IT. *TR

Apr 22, 2009

MY HUSBAND AND I JUST PURCHASED THIS 2008 SANTA FE GLS (USED WITH 10,000 MILES) ABOUT TWO WEEKS AGO. WE NOTICED THIS ISSUE TWO DAYS LATER. THE PASSENGER AIRBAG WILL NOT TURN ON WHEN I, A 120 LB, 5' 7", 31 YEAR OLD ADULT FEMALE SIT IN THE SEAT. I TOOK IT IN TO THE HYUNDAI SERVICE CENTER AND WAS SIMPLY TOLD THAT I WAS NOT HEAVY ENOUGH TO ACTIVATE THE SEAT SO THERE WAS NOTHING I COULD DO. I WAS ALSO TOLD THAT IT IS SET TO ACTIVATE FOR ANYONE OVER 110 LBS. I AM DEFINITELY HEAVIER THAN THAT. THIS SEEMS TO ME TO BE A SAFETY ISSUE WHICH SHOULD BE RESOLVED QUICKLY AS I HAVE READ OF MANY OTHER CUSTOMERS WITH SIMILAR ISSUES. *TR

Apr 6, 2009

2008 HYUNDAI SANTA FE - PASSENGER SIDE FRONT AIRBAG LIGHT INDICATES THAT THE AIRBAG IS NOT WORKING WHEN A PASSENGER, WHO WEIGHS AROUND 170 LBS IS IN THE SEAT. I HAVE BROUGHT THIS CAR TO TWO DIFFERENT DEALERSHIPS FOR REPAIR, ON FOUR SEPARATE OCCASIONS. THE FIRST TIME, THEY COULDN'T RECREATE THE ISSUE, I LEFT THE DEALERSHIP, THE PROBLEM HAPPENED AGAIN WITHIN 10 MINUTES. I TOOK PICTURES AND VIDEO OF THE PASSENGER IN THE SEAT WITH THE "AIR BAG OFF" LIGHT ILLUMINATED. BROUGHT IT BACK THE NEXT DAY, THEY REPLACED A WEIGHT SENSOR. ISSUE WAS STILL HAPPENING, BROUGHT IT BACK THE THIRD TIME AND WAS TOLD THEY COULDN'T RECREATE THE ISSUE. AGAIN, I DROVE OFF THE LOT, AND THE ISSUE HAPPENED AGAIN. CALLED HYUNDAI CUSTOMER SERVICE, AND WAS TOLD TO BRING IT IN AGAIN. THIS TIME I BROUGHT IT TO ANOTHER DEALERSHIP, AND TODAY WAS TOLD THAT THEY COULDN'T RECREATE THE ISSUE, BUT THEY WILL TRY AGAIN TOMORROW. ONE OF THE MAIN REASONS I BOUGHT THIS CAR WAS SAFETY. I WILL NOT RIDE WITH A PASSENGER IN THE FRONT SEAT, BECAUSE, CHANCES ARE THAT THE AIRBAG WILL NOT WORK OR WILL NOT WORK PROPERLY. HYUNDAI NEEDS TO ADDRESS THIS AS THERE ARE MANY MANY COMPLAINTS ONLINE FROM SANTA FE OWNERS. *TR

Mileage: 12,000

Mar 17, 2009

TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE PASSENGER SIDE FRONT AIR BAG DOES NOT DETECT HER WEIGHT. SHE WEIGHS ROUGHLY 102 LBS. SECONDLY, SHE NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL, WHICH SIGNIFIED THAT THE AIR BAG WAS INOPERATIVE. THE FAILURE COULD CAUSE THE FRONT PASSENGER SIDE AIR BAG NOT TO DEPLOY AND INJURE THE OCCUPANT. THE TECHNICIAN CONFIRMED THE FAILURE; HOWEVER, THEY COULD NOT PROVIDE A REMEDY. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS); THEREFORE, THEY COULD NOT OFFER ANY RECOURSE. THE FAILURE AND CURRENT MILEAGES WERE 1,756. UPDATED 4/14/09 *CN UPDATED 04/17/09.*JB

Mileage: 1,756

Feb 28, 2009

AIRBAG INDICATOR LIGHTS COME ON TO SHOW AIRBAGS ARE NOT FUNCTIONING. 2008 SANTA FE WAS RETURNED TO DEALER TO CORRECT THE PROBLEM. DEALER RESET COMPUTER CODE FOR AIRBAG SENSORS. WORKED FOR A COUPLE WEEKS , THEN LIGHTS CAME BACK ON. RETURNED TO DEALER TO CHECK AGAIN. DEALER SAID THE AIRBAG SENSOR BUILT INTO THE PASSENGER SEAT WAS DEFECTIVE. THE DEALER SUBSTITUTED A SEAT FROM ANOTHER VEHICLE AND THE PROBLEM DISAPPEARED. THE DEALER CALLED A HYUNDAI ENGINEER IN CALIFORNIA AND WAS TOLD ALL AIRBAGS WERE NOT OPERABLE WHEN LIGHT WAS ON. DEALER NOW HAS CAR WAITING FOR DELIVERY OF A REPLACEMENT PASSENGER SEAT. DEALER CLAIMS HE HAS SEEN THIS PROBLEM ONCE BEFORE. *TR

Mileage: 2,800

Feb 20, 2009

2008 HYUNDAI SANTA FE PASSENGER AIRBAG WORKS SPORADICALLY AT BEST. PASSENGER WEIGHS AROUND 120 POUNDS AND THE LIGHT GOES ON AND OFF LEADING ME TO BELIEVE THAT THE AIRBAG WOULD NOT WORK EFFECTIVELY IN AN ACCIDENT. HAVE TAKEN TO THE DEALER TWICE NOW AND THEY WERE UNABLE TO REPLICATE THE PROBLEM. IT APPEARS THAT THE SONOTA HAS BEEN RECALLED FOR A VERY SIMILAR ISSUE. THIS HAS OCCURRED THE AT 50 MILES VEHICLE CURRENTLY HAS 600 MILES. *TR

Mileage: 50

Feb 4, 2009

PURCHASED 2008 HYUNDAI SANTA FE. AIR BAG SENOR LIGHT WOULD COME ON. WHEN EVER A PASSENGER WOULD SHIFT THEIR WEIGHT IN THE SEAT, THE SENOR LIGHT WOULD COME ON AND STAY ON. TOOK INTO DEALER TWO TIMES WITH NO PROBLEM FOUND. THIRD TIME FACTORY REP WAS PRESENT, PROBLEM FOUND BUT COULD NOT BE FIXED. WAS OFFERED A DIFFERENT CAR WITH ME PAYING THE DIFFERENCE IN STICKER PRICE OR THEY WOULD BUY BACK MY CAR WITH A FEE. THE LEMON LAW IN REVERSE. NO ACTION WAS TAKEN TO FIX PROBLEM. *TR

Feb 3, 2009

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG INDICATOR WOULD NOT STOP ILLUMINATING WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THERE WAS NO DEFECT. THE AIR BAG INDICATOR REMAINED ILLUMINATED EVEN WHEN SOMEONE OCCUPIED THE PASSENGER SEAT. THE VEHICLE WAS DRIVEN TO THE DEALER APPROXIMATELY TWO MONTHS LATER AND WAS LEFT FOR REPAIRS. THE MECHANIC STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 4,000 AND FAILURE MILEAGE WAS 300.

Mileage: 300

Feb 3, 2009

PASSENGER SIDE AIR BAG DISENGAGES FREQUENTLY WITH ADULT IN SEAT. DEALERSHIP SAYS IT IS FUNCTIONING AS IT IS SUPPOSED TO ...... NOT ACCEPTABLE. THIS IS NOT A SAFE SITUATION. *TR

Dec 30, 2008 Crash

THE LAST WEEK FOR NOV. 2008 I PURCHASED A NEW SANTA FE FOR MY WIFE. ON 12/26/2008 SHE WAS INVOLVED IN A HEAD ON WRECK. MY 25 YR. OLD DAUGHTER WHO IS VERY PETTY ABOUT 110 LBS. WAS RIDING IN THE PASSENGER SEAT AND THE AIR BAGS DID NOT DEPLOY. DUE TO THE AIR BAGS NOT DEPLOYING SHE WAS INJURED VERY SERIOUSLY. I HAD NO IDEA THAT THERE WERE PRIOR COMPLAINTS ABOUT THE AIR BAGS IT APPEARS THAT THERE HAS BEEN QUITE A FEW COMPLAINTS I HOPE SOMETHING IS DONE BEFORE SOMEONE IS KILLED. THE MANUFACTURE NEEDS TO FIX THIS PROBLEM. *TR

Mileage: 1,700

Dec 8, 2008

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR TWO MONTHS BECAUSE THE AIR BAG LIGHT AND DOOR LOCKS WERE NOT WORKING PROPERLY. THE DEALER IS CURRENTLY STATING THAT THEY HAVE TO REWIRE THE ENTIRE VEHICLE. THE VEHICLE HAS NOT YET BEEN TO THE REPAIR SHOP FOR THE AIR BAG LIGHT TO BE REPAIRED. THE PART WAS ORDERED, BUT IT DID NOT REMEDY THE FAILURE. THE DOORS HAVE BEEN REPAIRED UNSUCCESSFULLY APPROXIMATELY SIX TIMES. THE FAILURE MILEAGE WAS 300 AND CURRENT MILEAGE WAS 3,000.

Mileage: 300

Nov 6, 2008

THE AIR BAG SUPPRESSION SYSTEM OF MY 2008 HYUNDAI SANTA FE SE IS SUPPRESSING THE FRONT PASSENGER AIR BAGS WHEN MY WIFE, WHO WEIGHTS BETWEEN 110 AND 115 POUNDS, OCCUPIES THE SEAT. THIS HAS HAPPEN EVER TIME MY WIFE HAS SAT IN THE VEHICLE SINCE WE TOOK DELIVERY ABOUT 3 WEEKS AGO. THE CAR WAS BROUGHT TO THE SERVICE DEPARTMENT AT ADVANTAGE HYUNDAI IN HICKSVILLE, NEW YORK WERE THEY USED A MALE TECHNICIAN WHOM I WAS TOLD WEIGHTS 130 POUNDS TO SHOW ME THE OCCUPANT CLASSIFICATION SYSTEM WAS WORKING TO SPECS AND INDICATED THERE WAS NOTHING FURTHER THAT COULD BE DONE. I WAS ALSO TOLD BY SERVICE THAT THE OCCUPANT CLASSIFICATION SYSTEM WOULD SUPPRESS THE AIR BAGS FOR ANY WEIGHT UNDER 120 POUNDS. FOLLOWING THIS SERVICE APPOINTMENT, I SPOKE WITH CHARLIE CASE FOR THE NHTSA WHO SUGGESTED I FILE THIS COMPLAINT. *TR

Mileage: 10

Nov 4, 2008

MY 2008 HYUNDAI SANTA FE SEEMS TO HAVE A FAULTY PASSENGER OCCUPANT SENSOR. MY WIFE WEIGHS ABOUT 105 LBS. AND THE SENSOR INTERMITTENTLY RECOGNIZES THE PASSENGER SEAT AS BEING OCCUPIED. WHEN I SIT IN THE PASSENGER SEAT THE AIRBAG SENSOR LIGHT WILL TURN OFF. I WEIGH 198 LBS. MY WIFE CAN USUALLY POSITION THE SEAT TO MAKE THE AIRBAG SENSOR LIGHT TURN OFF BUT THEN THE SENSOR LIGHT WILL COME BACK ON AGAIN AFTER APPROXIMATELY 30 SECONDS OF DRIVING. THIS IS A SAFETY HAZARD SINCE THE PASSENGER SEAT OCCUPANCY SENSOR SHOULD REGISTER ANYTHING OVER 100 LBS. AS AN ADULT AND THEREFORE THE SENSOR SHOULD REMAIN OFF INDICATING THAT THE AIR BAG IS ACTIVATED. THE HYUNDAI DEALER CHECKED OUT THE SENSOR AND STATED THAT IT WAS WORKING NORMALLY. *TR

Mileage: 400

Nov 3, 2008

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE MECHANIC STATED THAT THE OCCUPANT CLASSIFICATION SYSTEM WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE VEHICLE WAS DRIVEN TO THE DEALER A SECOND TIME AND THE MECHANIC PERFORMED A DIAGNOSTIC. THE CONTACT WAS INFORMED THAT THE OCCUPANT CLASSIFICATION SYSTEM WAS NOT DEFECTIVE. THE FAILURE PERSISTED AND THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS BECAUSE THE PASSENGER NEEDS TO WEIGH 120 LBS OR MORE. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 145.

Mileage: 145

Oct 21, 2008

THE FRONT PASSENGER AIR BAG ARMS AND DISARMS INTERMITTENTLY DEPENDING ON THE WEIGHT OF THE PASSENGER. RECENTLY MY 21 YEAR OLD DAUGHTER WHO WEIGHS 130 POUNDS HAD THE AIR BAG LIGHT GO ON INDICATING THAT THE AIR BAG WAS TURNED OFF WHILE WE WERE DRIVING. I CANNOT GET ANYONE FROM HYUNDAI OR THE DEALERSHIP TO GIVE ME AN EXACT WEIGHT REQUIREMENT FOR THE FRONT PASSENGER SEAT. CAN A SMALL ADULT WHO WEIGHS 115 TO 120 NEVER SIT IN THE FRONT PASSENGER SEAT, THIS SHOULD NOT BE THE CASE AND WE SHOULD BE ABLE TO PERMANENTLY ARM THE AIRBAG IF WE WANT. I CANNOT GET ANYONE TO HELP ME WITH THIS MATTER. THE DEALERSHIP SAYS THE AIRBAG CHECKS OUT FINE SO THEY ARE AT A LOSS. I CALLED HYUNDAI AND THE WILL NOT COMMIT. *TR

Mileage: 19,500

Sep 25, 2008

AIRBAG SENSOR IN FRONT PASSENGER SEAT DOES NOT DETECT AN ADULT SITTING IN THE SEAT. AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. *TR

Mileage: 8

Sep 20, 2008

MY 2008 HYUNDAI SANTA FE HAS A DEFECT IN THE PASSENGER SIDE AIR BAG SENSOR. WHEN MY WIFE SITS IN THE PASSENGER SEAT OF THE CAR THE "PASS AIRBAG OFF" LIGHT COMES ON WHICH INDICATES THAT IN THE EVENT OF A COLLISION HER AIRBAG WILL NOT DEPLOY. SHE WEIGHS 145 POUNDS, BUT IF I GET IN THE PASSENGER SEAT THEN THE LIGHT GOES OUT, I WEIGH 210 POUNDS. THERE IS OBVIOUSLY A PROBLEM WITH THE WEIGHT SENSOR. THIS IS A SERIOUS SAFETY ISSUE, I HAVE HEARD FROM MANY OTHER OWNERS OF SIMILAR VEHICLES COMPLAIN OF THE SAME PROBLEM. THE DEALER REFUSES TO ACKNOWLEDGE THE PROBLEM , ALTHOUGH A RECALL FOR A SIMILAR PROBLEM IN THE HYUNDAI SONATA WAS ISSUED. PLEASE BEFORE SOMEONE LOSES THEIR LIFE BECAUSE OF THIS, HAVE HYUNDAI ISSUE A RECALL. THANK YOU. *TR

Mileage: 45

Sep 9, 2008

HELLO, THIS IS A NEW CAR (400MI.) AND WITH MY WIFE (5'4" AND 120LBS.) SITTING IN THE PASSENGER SEAT THE PASSENGER SIDE AIRBAG LIGHT ILLUMINATES, INDICATING THE AIRBAG IS OFF. OCCASIONALLY THE LIGHT WILL GO OFF (AS EXPECTED, INDICATING THE PASSENGER AIRBAG IS ARMED) AS WE START DRIVING AND THEN IT WILL COME ON AFTER 5 TO 10MIN. OF DRIVING. IT IS VERY DISCONCERTING TO THINK THE AIRBAG MAY NOT DEPLOY IF NEEDED. THANKS, DAN *TR

Mileage: 6

Aug 25, 2008

MY 2008 HYUNDAI SANTA FE SE SEEMS TO HAVE A FAULTY PASSENGER OCCUPANT SENSOR. I WEIGH ABOUT 130 LB. AND IT OFTEN DOES NOT RECOGNIZE THE PASSENGER SEAT AS BEING OCCUPIED WHEN I SIT IN IT AND THE PASSENGER AIRBAG WILL TURN OFF. I CAN USUALLY POSITION THE SEAT TO MAKE THE AIRBAG COME BACK ON BUT THEN THE AIRBAG WILL TURN OFF AGAIN WHILE DRIVING (ALTHOUGH IT IS NOT SUPPOSED TO TURN OFF AND ON AFTER 30 SECONDS OF DRIVING). THIS IS A HAZARD AS THE PASSENGER SEAT OCCUPANCY SENSOR SHOULD REGISTER ANYTHING OVER 100 LB. AS AN ADULT. *TR

Jun 25, 2008

RE: FAILURE OF THE FRONT PASSENGER'S AIR BAG TO BE ACTIVATED. HYUNDAI 2008 SANTA FE WITH 150 MILES I AM A 145LB 5'8" MALE. 75% OF THE TIME WHEN I AM SITTING IN THE FRONT PASSENGER'S SEAT, THE FRONT AIRBAG FAILS TO "TURN ON". EVEN THOUGH I'M SITTING UPRIGHT WITH MY FEET PLACED ON THE GROUND, EXACTLY AS DESCRIBED IN THE OWNER'S MANUAL, THE SENSORS LOCATED IN THE SEAT CUSHION FAIL TO RECOGNIZE ME AS AN ADULT. I HAVE VISITED THE HYUNDAI DEALER AND THEIR EQUIPMENT SAYS THE SENSORS ARE WORKING. I HAVE NUMEROUS WITNESSES AT THE DEALER WHO HAVE OBSERVED THE FAILURE OF THE SENSORS TO "TURN ON" THE AIRBAG WHEN I'M SITTING IN THE SEAT. *TR

Mileage: 50

Jun 10, 2008

PASSENGER SEAT AIRBAG "OFF" INDICATOR LIGHTS WHEN A 115 POUND, 5'8" ADULT SITS IN THE SEAT (INDICATING THAT THE PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT). LOCAL DEALERSHIP AND HYUNDAI NATIONAL 1-800 COMPLAINT LINE INDICATE THAT THE INDICATOR LIGHT IS PERFORMING TO SPECIFICATIONS. I BELIEVE SPECIFICATIONS (SUPPOSEDLY A 130 POUND MINIMUM FOR FULL FUNCTIONING OF PASSENGER AIRBAG DEPLOYMENT SYSTEM) ARE INAPPROPRIATE AND RESULT IN AN UNSAFE SITUATION. *TR

Mileage: 20

Jun 9, 2008

TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE PASSENGER SIDE AIR BAG LIGHT CONSTANTLY ILLUMINATES WHEN THE CONTACT'S WIFE IS SEATED IN THE PASSENGER SEAT. HIS WIFE WEIGHS 103 LBS. WHEN AN OCCUPANT WEIGHTING 110 LBS OR MORE IS IN THE FRONT PASSENGER SEAT, THE AIR BAGS WORK FINE. THE CONTACT HAS ATTEMPTED TO GET IN TOUCH WITH THE DEALER OWNER, BUT HAS BEEN UNSUCCESSFUL. THE CURRENT MILEAGE WAS 3,980 AND FAILURE MILEAGE WAS 2,656.

Mileage: 2,656

Apr 25, 2008

2008 HYUNDAI SANTA FE - PASSENGER SIDE AIRBAG SENSOR MALFUNCTION WITH AIRBAG WARNING LIGHT ON @ 250 MILES - LESS THAN 24 HRS AFTER PURCHASE. DEALER CLEARED CODE - PROBLEM RECURRED LATER SAME EVENING - NOW PROBLEM IS INTERMITTENT. SEEMS AS IF THE 2007 MODEL ISSUE HAS CARRIED OVER TO THE 208 MODEL. NOT HAPPY - BAD START FOR WHAT IS MARKETED AS A SAFE CAR - WHAT GOOD IS 8 AIRBAGS IF THEY WILL NOT DEPLOY WHEN NEEDED. *TR

Mileage: 240