2009 HYUNDAI SANTA FE Vehicle Speed Control Problems

1.) Throttle Control failure, and is available for inspection 2.) My and the public saftey was put in risk, as I lost control of the vehicle an almost had an accident, and could have hit another vehicle or person or building. 3.) The problem has not occured again other than the multiple times on 10/10/2023. The problem has not been confirmed by a dealer or independent service center. I had O'Reilly Auto Parts check for failure codes on 10/10/2023 and found none. 4.) The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. 5.) There were no warning lamps, messages or other symptoms of the problem prior to the failure. The next morning when I started the vehicle the "Cruise" lamp was on. While idling in heavy traffic, vehicle throttle began over revving with my foot on the brake, I was not using Cruise Control, I had not used Cruise Control for over a week. I did not see the Cruise indicator on. I had to push hard on the Brake to keep the vehicle from lurching forward, I almost could not keep the vehicle from ramming the car in front of me. I pulled off of SR 32 in Eastgate, OH into a parking lot and it did it again, I put the vehicle in park and turned off the ignition. After a minute I started the vehicle again and it did it again, I turned off the ignition and waited longer. I started the vehicle again and within an hour, vehicle did it again in Covington, KY, I had to pull into a Motel parking lot and stomp on the Brake and throw the vehicle into Park with Throttle Running away. I turned the Ignition off and waited. Vehicle then acted normally.

While driving on the interstate, I approached my exit. As I am slowing down, the engine shuts off and steering becomes very hard. I quickly shifted into neutral to restart the car to avoid a crash. There were no warning lights on the dash before shutting down. I immediately took it to a mechanic to see what the problem was. He said he saw none. This has been going on since September 2020 and it is happening more than one time a day. Since then, I have taken it to 4 other mechanics who have all told me that they don't see any problems. I take chances everyday not knowing when the car will shut down on me while driving because this is my only vehicle that I just bought in April of 2020. This is a very serious problem that should've been looked into.

CONTACT OWNED 2009 HYUNDAI SANTA FE SPORT UTILITY VEHICLE. AT 2PM ON JULY 7, 2017, DRIVER EXPERIENCED A SUDDEN, UNCOMMANDED ACCELERATION THAT CAUSED A FATAL CRASH THAT RESULTED IN THE DEATH OF THE DRIVER AND TWO PASSENGERS. MANUFACTURER WAS INFORMED ABOUT THE SUBJECT INCIDENT. HYUNDAI IS AWARE OF A STATISTICALLY SIGNIFICANT NUMBER OF UNINTENDED ACCELERATIONS WITH THIS GENERATION OF VEHICLES. OTHER PUBLIC VOQS AND PRIVATE CONSUMER COMPLAINTS SUPPORT THE CONTACTS ALLEGATIONS THAT THE VEHICLE HAD A CATASTROPHIC FAILURE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. THE 2009 HYUNDAI SANTA FE WAS NOT EQUIPPED WITH AVAILABLE 'SMART PEDAL' BRAKE THROTTLE OVERRIDE TECHNOLOGY. IN 2012, HYUNDAI ADMITTED THAT "WITH VIRTUALLY ALL CARS USING ELECTRONIC THROTTLE CONTROL TODAY, THERE REMAINS THE REMOTE POSSIBILITY FOR AN UNFORESEEN ELECTRONIC THROTTLE CONTROL MALFUNCTION, CAUSING A VEHICLE TO ACCELERATE CONTRARY TO DRIVER INPUT. ALTHOUGH VERY UNLIKELY DUE TO VARIOUS BUILT-IN ELECTRONIC SAFETY PROTOCOLS, UNFORESEEN CIRCUMSTANCES COULD STILL EXIST THAT COULD CAUSE THIS TYPE OF MALFUNCTION.' HYUNDAI INTRODUCED `THIS CRITICAL SAFETY TECHNOLOGY' ON 100 PERCENT OF ITS NEW MODELS ANTICIPATING THE GOVERNMENT MIGHT MANDATE IT SOMETIME IN THE FUTURE. 'WITH HYUNDAI'S BRAKE PEDAL THROTTLE OVERRIDE CAPABILITY, ANY BRAKE PEDAL INPUT BY THE DRIVER, EVEN WITH A RUNAWAY THROTTLE CONDITION, COMPLETELY OVERRIDES ANY THROTTLE MALFUNCTION,' STATED THE DIRECTOR OF CERTIFICATION AND COMPLIANCE AFFAIRS FOR HYUNDAI'S AMERICAN TECHNICAL CENTER, INC. (HATCI), SAID IN A STATEMENT. 'IT IS NO LONGER POSSIBLE TO HAVE INCREASING ENGINE POWER ONCE THE BRAKE PEDAL IS DEPRESSED BY THE DRIVER. THIS ADDS A REASSURING, INCREMENTAL SAFEGUARD OF CONTROL FOR HYUNDAI DRIVERS.' PER CONSUMER AFFAIRS, 'LOCAL POLICE AGENCY SUGGESTS THAT HYUNDAI ACCELERATED ON ITS OWN BEFORE FATAL CRASH'. SPECIAL CRASH INVESTIGATION.

Mileage: 118,000

I WAS PULLING INTO A PARKING SPACE, STEPPED ON THE BRAKE AND THE CAR SPEED UP, CRASHING INTO A STORE FRONT, BREAKING THE GLASS WINDOW AND KNOCKING OUT SOME BRICKS.

Mileage: 107,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENDEDLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF NEW PORT RICHEY LOCATED AT 3936 US-19, NEW PORT RICHEY, FL 34652, (727) 477-8644, WHERE AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 79,053.

Mileage: 79,053

I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.

Mileage: 43,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR MORE THAN TWICE WHEN DEPRESSED. IN ADDITION, THE TACHOMETER INCREASED AS THE VEHICLE ACCELERATED ABOVE 90 MPH. THE CONTACT HAD TO QUICKLY PLACE THE VEHICLE IN NEUTRAL TO REDUCE THE SPEED WHEN THE FAILURE OCCURRED. THE DEALER (HUFFINES KIA MCKINNEY, 1201 N CENTRAL EXPY, MCKINNEY, TX 75070, (888) 450-2260) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING 10 MPH INTO A PARKING SPOT, THE VEHICLE INADVERTENTLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED AGAINST A BUILDING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN WRIST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CAMELBACK HYUNDAI (1500 E CAMELBACK ROAD, PHOENIX, AZ 85014) AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,600.

Mileage: 3,600

MY 2009 HYUNDAI SANTA FE 4D SPORT ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON A HIGHWAY. I APPLIED THE BREAK AS HARD AS POSSIBLE, AND THE VEHICLE WOULD NOT STOP OR SLOW. LUCKILY, I DIDN'T WRECK. I WAS ABLE TO PULL OVER ONTO THE SHOULDER WITH MY HAZARDS ON, PUT IT IN NEUTRAL, AND TURNED THE ENGINE OFF. I HAD THE VEHICLE TOWED TO A HYUNDAI DEALERSHIP.

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD POP SOUND AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE FUEL GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/23/17*LJ *CN

WHEN SLOWING DOWN TO MAKE A TURN THE ENGINE SHUTS OFF. POWER STEERING AND BREAKS ARE GONE. THE CAR WILL CRANK RIGHT BACK OFF BUT THIS US VERY DANGEROUS. I'M NOT SURE IF WEATHER IS A FACTOR BUT WHEN IT HAS HAPPENED WHICH GAS BEEN MULTIPLE TIMES, IT HAS BEEN IN THE 80'S. MECHANICS AND DEALERSHIP HAVE NOT BEEN ABLE TO FIND ANYTHING AND NO CODES ARE RECORDED.

Mileage: 120,000

UNINTENDED ACCELERATION WHILE TURNING ON TO A BUSY INTERSECTION, TWO OTHER INSTANCES OF UNINTENDED ACCELERATION ON CITY STREETS. HAVE TAKEN TO DEALERSHIP COULD NOT FIND PROBLEM. VERY LEARY OF DRIVING CAR.

Mileage: 42,500

THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST YEAR AND HAS INCREASED IN FREQUENCY THE LAST 2 MONTHS. AT RANDOM TIMES, IN TOWN OR ON HIGHWAY WITH VARYING SPEEDS, THE RPM WILL JUMP WITHOUT ME USING ANY MORE PRESSURE ON THE GAS PEDAL, WHICH CAUSES THE CAR TO ACCELERATE QUICKLY AND WITHOUT WARNING. THEN, THE RPM WILL GO BACK DOWN IN THE SAME MANNER JUST AS QUICKLY.

Mileage: 170,000

WE WERE EXITING A RAMP OFF RT 75 IN FLORIDA. OUR SPEED WAS ABOUT 30 MPH. SUDDENLY WE LOSS POWER STEERING AND BRAKING AND ACCELERATION. WE COASTED TO A STOP. WE TURNED OFF THE IGNITION AND RESTARTED THE CAR AFTER ABOUT 2 MINUTES...EVERYTHING RETURNED TO NORMAL. IT WAS THE SECOND SUCH EXPERIENCE. THE FIRST WAS AUGUST 2013. THE DEALERSHIP REPLACED THE THROTTLE SENSOR AT THAT TIME. THIS LATEST EXPERIENCE IS THE EXACT DUPLICATE OF THE FIRST. I AM TAKING THE CAR TO THE DEALERSHIP TOMORROW MORNING.

Mileage: 21,000

RPM JUMPED WITHOUT DRIVER INCREASING PEDAL PRESSURE, CAUSING SUDDEN UNINTENDED ACCELERATION. DEALERSHIP UNABLE TO IDENTIFY ISSUE. THIS IS THE SECOND OCCURRENCE IN THE LAST COUPLE MONTHS. *TR

Mileage: 65,000

I WAS PARKING MY CAR IN A SPACE AT A LOCAL STORE. THE CAR TOOK OFF. SUDDEN ACCELERATION. WENT FORWARD PROBABLY A GOOD 15 FEET BEFORE I WAS ABLE TO STOP. I ALSO HAD TO HAVE BOTH FUEL TANK SENSORS REPLACED. MY GAS GAUGE WOULD NOT REGISTER PROPERLY. FLUCTUATED UP AND DOWN AT RANDOM MOMENTS. COST ME $364.51! SEEMS TO BE A CONTINUING PROBLEM. *TR

Mileage: 65,250

VEHICLE SLOWED WITHOUT WARNING ON FREEWAY AT FREEWAY SPEED, THEN WOULD NOT ACCELERATE. WENT TO IDLE MODE. BEFORE SLOWDOWN, HAD MILD SURGING AT SPEED. PROBLEM WAS DIAGNOSED AT TPS OR THROTTLE POSITION SENSOR. PROBLEM WITH SAME SENSOR REPORTED TO HYUNDAI DEALERSHIP PREVIOUS, DIAGNOSED AS LOOSE CONNECTION REPORTED FROM PERIODIC SURGING WHILE DRIVING. AFTER RECENT PROBLEM WITH ALTERNATOR, WHICH REQUIRED REPLACEMENT OF PART, WITHIN ONE WEEK, TPS PARTIALLY FAILED. FAILURE WAS NOT DIAGNOSED AS KIA DEALERSHIP (SISTER COMPANY TO HYUNDAI) WHEN UNDERWENT FIRST REPAIR. FAILURE REQUIRED HYUNDAI DEALERSHIP TO BE TOLD EXACT PROBLEM, WHEREBY THEY CONFIRMED DIAGNOSIS. PART REQUIRED REPLACEMENT WITH SOFTWARE UPDATES. PART PROBLEM LEADING TO FAILURE SHOULD HAVE BEEN ABLE TO BE DIAGNOSED UNDER FIRST ROUND OF TESTING, AND UNDER FIRST REPAIR A WEEK PRIOR. PARTS UNPREDICTABLE FAILURE IS BELIEVED TO PRESENT A SIGNIFICANT RISK WHILE VEHICLE IS OPERATING. *TR

Mileage: 62,269

I ENTERED A LIMITED ACCESS HIGHWAY AND BEGAN TO ACCELERATE TO MERGE INTO TRAFFIC WHEN THE CAR BEGAN TO ACCELERATE WILDLY WITH NO CONTROL OVER SPEED. I TRIED TO BRAKE THE CAR BUT IT KEPT ACCELERATING. I PUT CAR IN NEUTRAL AND ENGINE WAS OVER-REVVING FRIGHTENINGLY SO I TURNED OFF THE IGNITION.I FELT THE ACCELERATOR PEDAL COME UP OFF THE FLOOR AND TAP THE SOLE OF MY RIGHT FOOT. AT THIS POINT I WAS ABLE TO GET TO THE SHOULDER AND PUT ON MY 4 WAY FLASHERS. I ESTIMATE MY TOP SPEED TO BE ABOUT 75 MPH DURING THIS INCIDENT. FORTUNATELY I DID NOT CONTACT ANY OTHER VEHICLES OR OBJECTS. MY WIFE WAS IN THE FRONT PASSENGER SEAT. AFTER A FEW MINUTES,I RESTARTED THE CAR AND IT BEHAVED NORMALLY. WHEN I REACHED HOME I CALLED THE DEALER AND SCHEDULED AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR THE NEXT BUSINESS DAY. *TR

Mileage: 74,938

I WAS LEAVING TO GO TO WORK, MY HUSBAND WALKED ME OUT OF OUR HOUSE SAYING GOODBYE, I WAS IN MY DRIVEWAY, TURNED MY WHEEL TO GO AROUND OUR OTHER CAR, WHEN ALL OF A SUDDEN THE SANTA FE FORCEFULLY ACCELERATED (NOT BY ME HITTING THE GAS ON ACCIDENT) HITTING MY HUSBAND THROWING HIM TO GROUND (WHICH HE IS A STURDY GUY) AN THEN HITTING MY OTHER CAR, IT WOULD NOT STOP I HAD BRAKE PEDEL DOWN AND PUT ON EMERGENCY BRAKE ON PUT IN REVERSE AND YET NOTHING JUST GOING FULL FORCE IN THE BACK OF MY OTHER CAR. I EVEN TOOK MY FOOT OFF THE BRAKE TO MAKE SURE IT WAS NOT THE GAS PEDEL. IT WAS SO SCARY I DID NOT KNOW IF MY HUSBAND WAS BEENING CRUSHED BETWEEN CARS. I WAS SO SCARED THAT MY KIDS WOULD COME OUT AND GET RAN OVER TRYING TO HELP. I TURNED OFF THE CAR (WISH I WOULD HAVE THOUGHT OF THAT SOONER) AND FINALLY AFTER PUSHING MY OTHER CAR AT LEAST 5 FEET IT FINALLY STARTED WINDING DOWN AND MAKING A LOUD HISSING SOUND. I FOUND MY HUSBAND LYING ON THE GROUND THANKING GOD I DIDNT KILL HIM . I CALL THE POLICE TO REPORT WHAT HAD HAPPEND, TOOK PICTURES OF ALL THE DAMAGE THAT THE SANTA FE DID. WE TOOK THE SANTA FE BACK TO DEALERSHIP STILL UNDER WARRENTY JUST PURCHASED 8 MONTHS AGO ONLY 63,000 MILES ON IT, THEY SAID NOTHING WRONG WITH THE CAR DID NOT WANT TO HEAR ABOUT WHAT HAPPENED. ONLY THING THEY SAID WAS POWERSTEERING LINE CRUSH AND WHATEVER DAMAGE DONE FROM THE INCIDENT, AND TRIED TO CHARGE ME $120.00. SO NOW ITS AT A HYUNDAI DEALERSHIP, BUT SEEMS NO ONE CARES WHAT HAPPENED. I AM VERY CONCERNED WITH THIS PROBLEM, WHERE I WORK I PARK IN A COLLAGE CAMPUS AREA WITH LOTS OF PEOPLE WALKING AROUND ALL THE TIME, I"M AT MY KIDS SCHOOL AT LEASE 8 TIMES A WEEK, WHAT IF THIS HAPPENS AT THE SCHOOLS? SO WORRIED THAT THEY WILL SAY ITS OKAY NOTHING WRONG,( WHICH ALREADY HEARD THAT!) BUT NEXT TIME MIGHT NOT BE SO LUCKY. NEED HELP PLEASE!!!! *TR

Mileage: 67,000

I WAS ATTEMPTING TO PARALLEL PARK BETWEEN TWO CARS AND AS I WAS ABOUT TO CUT THE WHEEL TO THE LEFT TO FINISH THE PARK, MY VEHICLE SUDDENLY ACCELERATED (WITHOUT MY DOING) INTO THE CAR BEHIND ME. I HAD NO TIME TO COMPENSATE AND ULTIMATELY CRUSHED THE RIGHT HEADLIGHT/FRAME OF THE CAR BEHIND ME. *TR

Mileage: 57,500

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD UP IN THE THROTTLE BODY CAUSING THE THROTTLE TO STICK. THE MANUFACTURER WAS NOT MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,956. UPDATED 8/12/14*CN

Mileage: 14,956

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS ABLE TO SHIFT INTO NEUTRAL BUT THE VEHICLE FAILED TO SHUT OFF. ALSO, THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,900. UPDATED 09/15/14*LJ UPDATED 1/7/2015 *JS

Mileage: 8,900

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS ABLE TO SHIFT INTO NEUTRAL BUT THE VEHICLE FAILED TO SHUT OFF. ALSO, THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,900. UPDATED 09/15/14*LJ UPDATED 1/7/2015 *JS

Mileage: 8,900

I HAD MADE A LEFT HAND TURN AND WENT TO ACCELERATE AND THE VEHICLE KEPT ACCELERATING AND THE ENGINE REVVED UP, I TRIED TO PUSH THE BRAKE TO SLOW THE VEHICLE DOWN AND IT WOULD NOT SLOW DOWN OR STOP. THE ENGINE REVVED UP AND FINALLY AFTER A FEW MOMENTS THE GAS PEDAL CAME UNSTUCK. THE CAR SLOWED DOWN AND I PULLED OVER. LATER THAT DAY MY SON DROVE THE VEHICLE AND IT HAPPENED TWICE TO HIM WHEN HE WENT TO ACCELERATE HE SAID IT JUST KEPT ACCELERATING AND HE SAID HE KEPT HITTING THE BRAKES UNTIL THE CARE WENT BACK TO NORMAL. I DID TAKE IT TO THE DEALERSHIP WHERE THEY SAID NOTHING WAS WRONG WITH MY VEHICLE. I DID DO A GOOGLE SEARCH AND IT SEEMS THAT OTHER OWNERS OF THE 2009 HYUNDAI SANTA FE REPORTED THE SAME EXACT PROBLEM. *TR

Mileage: 65,000

ENTERED HORSESHOE CASINO PARKING GARAGE AND TURNED INTO PARKING LEVEL. AS I FOLLOWED FORD TAURUS, HYUNDAI ENGINE CHANGED FROM NORMAL SPEED TO A ROARING ACCELERATION IN AN INSTANCE. I COULDN'T BRAKE IT TO A STOP AND IT RAMMED THE REAR END OF THE TAURUS. DAMAGE TO THE SANTE FE WAS LIMITED TO FRONT BUMPER DAMAGE WHILE THE BACK END OF THE TAURUS WAS DRIVEN FORWARD AND TORN UP. MY HUSBAND THOUGHT THE CRUISE MIGHT HAVE GONE ON; BUT, HE DECIDED THE ACCELERATION WAS TOO RAPID FOR THE CRUISE. HE WAS IN THE PASSENGER SEAT. WE DROVE HOME WITHOUT ANY FURTHER TROUBLE. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL WOULD BECOME STUCK AND IN ORDER TO RELEASE IT, THE BRAKES NEEDED TO BE ENGAGED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 01/07/14*LJ

Mileage: 78,000

DRIVING MY WIFE'S CAR AROUND 40 MPH AND FOR NO REASON THE CAR STARTED ACCELERATING TO A HIGH RATE OF SPEED AND I HAD TO LAY ON THE BRAKE BUT WHEN I TOOK MY FOOT OFF THE BRAKE IT AGAIN STARTED ACCELERATING AT A HIGH RATE OF SPEED. I PUT THE CAR IN NEUTRAL AND THE ENGINE WAS RACING VERY HIGH I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WAS BACK TO NORMAL. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. TALKED TO HYUNDAI SERVICE AND THEY COULD NOT GIVE ME AN ANSWER. *TR

Mileage: 61,000

WAS GOING ABOUT 70 MPH AROUND TOPEKA KANSAS WHEN THE VEHICLE LURCHED, THEN THE ESC, ENGINE AND CHASSIS LIGHTS FLASHED. IMMEDIATELY AFTERWARDS THE CAR LOST ALL PROPULSION. FORTUNATELY I WAS BY AN OFF-RAMP, BUT COULD OF GOTTEN IN AN ACCIDENT WHICH SUCH A SUDDEN DECELERATION. MANAGED TO GET TO AN AUTOZONE STORE TO CHECK THE FAULT. THE FAULT CAME UP AS THE THROTTLE POSITION SENSOR (TPS). MANAGED TO GET IT TO THE DEALERSHIP IN TOPEKA. THEY FIXED IN WITHIN 10 MINUTES, BUT AFTER COMPLETING MY TRIP BACK TO COLORADO NOTICED THE CAR IS LURCHING AGAIN IN LOWER SPEED, IN-TOWN TRAFFIC...VERY DANGEROUS!!! WILL BE CONTACTING THE DEALERSHIP IN COLORADO ON MONDAY MORNING!! HAD A SIMILAR PROBLEM TWO YEARS AGO, TOOK IT INTO THE DEALERSHIP AND THEY SAID THEY COULDN'T FIND A PROBLEM WITH IT. GUESS THEY WON'T BE SATISFIED UNTIL THE WARRANTY PERIOD ENDS AND SOMEONE GETS KILLED. *TR

Mileage: 56,830

DRIVING ON HIGHWAY, ESC LIGHT & CHECK ENGINE LIGHT ILLUMINATED, CAR LOST POWER. AFTER APPROXIMATELY 2 MINUTES, CAR RESTARTED AND RETAINED POWER FOR APPROXIMATELY ONE YEAR. THIS YEAR, THE CAR HAS DUPLICATED THE SAME PROBLEM 4 TIMES WITHIN A MONTH, AND WHEN FOOT ON BRAKE IN DRIVE, THE CAR SURGES SO BADLY THAT AT TIMES I THOUGHT SOMEONE HAD BUMPED THE REAR OF CAR. I TOOK TO DEALER TODAY AND THEY REPLACED THE THROTTLE POSITION SENSOR UNDER WARRANTY. THIS WAS VERY MUCH A SAFETY CONCERN , WOULD OFTEN HAPPEN THIS YEAR WHEN VEHICLE WAS SLOWING, SO THAT MAKING A LEFT TURN PUT ME IN A DANGEROUS SITUATION.THE REPLACEMENT OF THE THROTTLE SENSOR SEEMS TO HAVE REMEDIED THE PROBLEM. *TR

Mileage: 26,000

I WAS ON A RETURN TRIP OF 5 HOURS OR SO EACH WAY WHICH I TOOK AT ABOUT 30,000 MILES ON THE ODOMETER, AND NOTICED A VERY PRONOUNCED DROP IN POWER AND ACCELERATION CAPABILITY QUITE SUDDENLY. IT WAS AS IF SOME WIRING OR HOSE HAD COME LOOSE UNDER THE HOOD. A FEW MONTHS LATER, WHEN THE PROBLEM HAD NOT CHANGED AT ALL IN OVER 3000 MILES OF DAY-TO-DAY DRIVING, INCLUDING A DAILY STINT (TO WORK) OF MAYBE 12 MILES EACH WAY ON THE FREEWAY WHICH ENTAILS ACCELERATING UP THE ON-RAMP INTO THE FLOW OF TRAFFIC, I STILL COULD FEEL THE DIFFERENCE IN ACCELERATION AND RESPONSE TIME WHILE ACCELERATING. WHEN I TOOK THE SANTA FE IN FOR A NORMAL OIL CHANGE, I REPORTED TO THE DEALER THESE SYMPTOMS, AND ASKED TO HAVE IT CHECKED OUT. THEY CHANGED THE OIL, AND CHECKED OUT THE COMPUTER READOUTS FOR THE VEHICLE, AND SAID THERE WERE NO PROBLEMS DETECTED BY THE COMPUTER AT THAT TIME, BUT WHEN THIS TYPE OF BEHAVIOR ON THE VEHICLE OCCURRED, IT WAS MOST OFTEN DUE TO THE FUEL FILTER BEING ALL CLOGGED UP, ALTHOUGH THAT STILL MIGHT NOT BE THE PROBLEM. THEY QUOTED ME A PRICE OF $270 TO CHANGE THE FUEL FILTER, AND AFTER I ASKED IF THERE WAS ANY COUPON DISCOUNT FOR THIS SERVICE EVER THRU THEIR DEALERSHIP, THE SERVICE MANAGER GAVE ME A COUPON BOOK FOR A FLAT RATE OFF DEPENDING UPON HOW MUCH WAS BEING PAID FOR. (IT AMOUNTED TO MAYBE $25 OFF THIS SERVICE.) THEY DID NOT HAVE TIME THAT DAY TO CHANGE IT OUT, SO I DECIDED TO CHECK OUT BOTH WHETHER THERE HAD BEEN ANY COMPLAINTS, SERVICE REPORTS, OR RECALLS ABOUT THIS FUEL FILTER, AND THAT IS WHAT LED ME HERE TO MAKE THIS COMPLAINT ABOUT BOTH THE COST OF THIS REPLACEMENT AND THE POOR PROGNOSIS OF IT SOLVING THE ACCELERATION PROBLEM. I AM GOING TO CHECK WITH A REPAIR PLACE I FEEL CONFIDENT IN ABOUT THEIR COST TO DO THIS REPLACEMENT. HOPEFULLY, IT WILL BE MUCH LESS. *TR

Mileage: 30,000

UPON ENTERING THE HIGHWAY AT 55 MPH MY 2009 HYUNDAI SANTA FE TOOK OFF AND THE GAS PADDLE GOT STUCK FOR 15 - 20 SECONDS EVEN THOUGH IT FELT LIKE A LIFE TIME. I STUMPED ON BRAKE PEDAL AND TRIED TO PUMPED THE BRAKE PEDAL TO NO AVAIL. THE RPM ON MY CAR WAS REGISTERED AT 6-7 AND THE ENGINE WAS VERY LOUD. I GOT THE CAR TO STOP BY PLACING THE TRANSMISSION IN THE NEUTRAL POSITION. I CALLED THE NEAREST DEALER TO MY HOME TO MAKE AN APPOINTMENT AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. SO TO THEM THERE WAS NO PROBLEM WITH MY VEHICLE. TO ME AND MY TWO DAUGHTERS THIS EXPERIENCE IS A NIGHTMARE AND THE CAR IS UNSAFE TO DRIVE. SINCE 2002 I BOUGHT 5 HYUNDAI CARS (2002 SONATA, 2003 SANTA FE (DAUGHTER IN LAW DRIVES), 2004 SANTA FE (SON DRIVES), 2004 SANTA FE (DAUGHTER DRIVES) AND MY CAR 2009 SANTA FE. AS YOU CAN SEE FROM MY MULTIPLE PURCHASES I LOVED DRIVING AND OWNING HYUNDAI SANTA FE'S. I AM VERY UPSET BECAUSE WE COULD HAVE DIED! I AM EVEN MORE UPSET THAT HYUNDAI WILL NOT STAND BEHIND THEIR PRODUCTS AND MAKE EXCUSES SO THEY WILL NOT HAVE TO MAKE REPAIRS. THE $$$ MUST BE WORTH MORE THAN PEOPLES LIVES. THE HYUNDAI DEALER IN NORTH EAST PHILADELPHIA EVEN HAD THE NERVE TO BLAME ME BECAUSE HE SAID NOT REPLICATE THE INCIDENT AND IT WAS NOT IN THE CARS COMPUTER. SHAME ON YOU HYUNDAI, SHAME ON YOU DEALERS. THIS IS THE LAST HYUNDAI THAT I WILL EVER OWN, I WILL NO LONGER RECOMMEND ANY OF YOUR CARS TO ANYONE BUT I WILL SHARE MY STORY WITH THEM. YOU LOST A CUSTOMER AND I WILL JOIN ANY CLASS ACTION SUIT AND I WILL CALL THE TV STATIONS TO REPORT THIS PROBLEM. I DO NOT THINK THAT ANYONE SHOULD DIE BEFORE YOU FIX THE PROBLEM - WHAT ABOUT YOU HYUNDAI? PEOPLES LIVES OR $$$$$. I AM PLANNING ON REPLACING THE THROTTLE POSITION SENSOR AND GETTING RID FOR THE CAR. I DO NOT WANT ANOTHER NEAR DEATH EXPERIENCE. *TR

Mileage: 27,430

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE CAUSE OF FAILURE WAS INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THREE YEARS LATER THE CONTACT COMPLAINED OF AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING WHO STATED THAT THE FAILURE WAS CAUSED BY THE REAR BRAKES, WHICH WERE WORN TO THE SCREWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE BECAUSE THE DEALER RULED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 11,900.

Mileage: 11,900

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. AS A RESULT, THE CONTACT CRASHED. THE POLICE WERE PRESENT AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT SUSTAINED A HEMATOMA AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

INCIDENT 1: (10-20-2010) DRIVER SIDE HEAD LIGHT WAS FOGGING UP CONSTANTLY. DEALER REPLACED THE HEAD LIGHT UNDER WARRANTY. INCIDENT 2: (02-22-2011) UPON FILL-UP OF THE GAS TANK, JUST BEFORE IT WAS TOPPED OFF, THERE WAS A SERIES OF CLUNKING NOISES. AFTER TAKING IT TO THE DEALERSHIP, THE GAS TANK WAS REPLACED. INCIDENT 3: (05-01-2011 APPROX.) UPON REMOVAL OF THE CABIN AIR FILTER COVER, THE LITTLE PLASTIC PARTS THAT ARE SQUEEZED TO REMOVE THE COVER BROKE, WHICH WOULDN'T ALLOW THE COVER TO GO BACK ON. THE DEALER REPLACED THE PART AND I HAVE NOT YET REPLACED THE FILTER YET. INCIDENT 4: (11-12-2011) DRIVING 60 MPH DOWN THE HIGHWAY, I HEARD A LOUD BANGING NOISE COMING FROM THE ENGINE COMPARTMENT. AS I WAS PULLING OVER TO CHECK OUT THE SITUATION, THE CAR LOST POWER STEERING AND AIR CONDITIONING! MY SERPENTINE BELT BROKE! AFTER IT WAS TOWED, THE DEALER REPLACED IT, ALONG WITH BELT TENSIONER AND IDLER PULLEY! INCIDENT 5: (07-30-2012) I WAS COMING UP TO A STOP LIGHT AND UPON DECELERATION, THE CHECK ENGINE LIGHT AND ESC OFF LIGHT CAME ON. AFTER COMING TO A COMPLETE STOP, THE RPM GAGE SHOWED 1100 RPM AND IT FELT LIKE THE VEHICLE WANTED TO MOVE AS IF I WAS PRESSING THE ACCELERATOR. WHEN I DID TRY TO ACCELERATE, THERE WAS NO POWER TO ACCELERATE ( THE ENGINE WAS STILL RUNNING, ETC, BUT WHEN I PRESSED THE ACCELERATOR, I COULD ONLY MOVE A FEW MILES PER HOUR.) I PULLED OVER AND SHUT THE VEHICLE OFF FOR A FEW MINUTES. I STARTED IT BACK UP AND THE CHECK ENGINE LIGHT REMAINED ON, AND I GAINED ACCELERATION POWER. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY DETERMINED I HAD A FAULTY THROTTLE POSITION SENSOR AS WELL AS BRAKE LIGHT SWITCH AND BOTH WERE REPLACED BY THE DEALER. [CURRENT MILEAGE ON VEHICLE AFTER ALL INCIDENTS: 48,897]

Mileage: 15,546

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE TRAVELING 55 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND NOTICED THAT THE PEDAL HAD BECOME STUCK TO THE FLOORBOARD, CAUSING THE VEHICLE TO ACCELERATE UNCONTROLLABLY. IN ORDER TO STOP THE FAILURE THE CONTACT HAD TO PLACE HER FOOT UNDER THE ACCELERATOR PEDAL AND LIFT THE PEDAL OFF OF THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 20,000.

Mileage: 20,000

RECENTLY WHILE DRIVING THE CAR SEEMS TO HESITATE THEN HAS A MINOR ACCELERATION. IT SEEMS AS IF ITS ABOUT TO STALL BUT CATCHES AND ACCELERATES OR INCREASES TO ORIGINAL SPEED. THIS IS CONCERNING ESPECIALLY WHEN IT OCCURS DURING RUSH HOUR TRAFFIC. IN ADDITION, I HAD TO REPLACE THE BATTERY AT 24, 348 MILES AS THE CAR DIED ON ME TWICE WHILE TRAVELING. I PURCHASED A BATTERY FROM O'RIELLY AUTO PARTS AS IT WAS CLOSER TO MY HOME. THE DEALER WOULD ONLY STATE THAT BATTERY FAILURE HAS OCCURRED WITH LESS THAN 30,000 MILES ON THE SANTE FE HOWEVER SINCE I DIDN'T BRING MY CAR TO THEM THE BATTERY IS NOT COVERED UNDER WARRANTY. IT IS UNBELIEVABLE THAT BATTERY LIFE IS THIS SHORT. *KB

ON MONDAY, AUGUST 22, AS I WAS DRIVING DOWN PEWAUKEE ROAD, I DECIDED TO GET IN THE LEFT LANE TO PASS A SEMI TRUCK. SUDDENLY I HEAR THE CAR ENGINE REVVING AND THE CAR'S SPEED WAS ACCELERATING. AS THERE WAS A CAR DIRECTLY IN FRONT OF ME AND THE SEMI TRUCK TO THE RIGHT, I WAS PRESSING ON THE BRAKE AS HARD AS I POSSIBLY COULD. THE CAR WAS HARD TO CONTROL AND FOR A BRIEF TIME I WAS IN THE ON-COMING TRAFFIC LANE. ALL I COULD THINK OF IS GET ON A SIDE ROAD. THE CAR WOULD NOT REACT TO THE BRAKES. I TURNED ONTO A SIDE ROAD, AIMED MY CAR AT A ROAD SIGN AND STEEL BOLLARDS ON THE SIDE OF THE ROAD SO THEY COULD AT LEAST STOP THE CAR, THREW THE CAR IN PARK AND TURNED THE KEY OFF (I AM NOT SURE IN WHICH ORDER I DID THE LAST 2 STEPS). FORTUNATELY THE CAR COASTED TO A STOP. THE ENGINE WAS MAKING A WINDING NOISE. HYUNDAI ROADSIDE SERVICE PICKED UP THE CAR. THEIR SERVICE MANAGER INDICATES THEY CAN NOT REPLICATE THE PROBLEM. IT WAS SUGGESTED I HAD THE FLOOR MATT BUNCHED UP UNDER THE GAS AND BRAKE PEDALS. GIVE ME A BREAK! I'M NOT A COMPLAINER. THIS IS THE FIRST TIME I HAVE EVER LODGED A CONSUMER COMPLAINT. BUT I WAS SCARED TO DEATH AT THE TIME AND I AM VERY HESITANT ABOUT GETTING BACK IN THAT CAR TONIGHT (MY HUSBAND IS PICKING IT UP FROM ARROW HYUNDAI). I AM NOT CONCERNED ABOUT HURTING MYSELF -- I DON'T THINK I COULD EVER GET OVER IT IF I HURT SOMEONE ELSE BECAUSE OF THIS CAR. SO HYUNDAI CAN'T REPLICATE THE PROBLEM. DID ANYONE THINK THEY WOULD BE ABLE TO? THE QUESTION IS WHAT IS HYUNDAI DOING ABOUT A PROBLEM THAT SEEMS TO BE VERY DOCUMENTED ON THE INTERNET. WHAT IS HYUNDAI GOING TO DO WHEN A SUDDEN ACCELERATION PROBLEM KILLS SOMEONE? HYUNDAI DID NOTHING FOR ME. THEY INITIALLY SEEM VERY PERPLEXED ABOUT SUCH A PROBLEM. HOWEVER, TODAY WHEN MY HUSBAND ARRIVED WITH A HAND FULL OF PRINTED BLOGS ALL THEY WANTED TO SAY WAS THEY COULDN'T REPLICATE THE PROBLEM BUT WOULD DOCUMENT THE PROBLEM. I DON'T TRUST THAT THEY WILL SO I AM DOCUMENTING THE PROBLEM MYSELF. *TR

Mileage: 26,572

I GET ACCELERATION PROBLEM IN MY HYUNDAI SANTA FE 2009., WHENEVER MY CAR GETS SLOW IT SEE CAR IT GOING BY IT SELF EVEN THOU MY FOOT IN MY THE BREAK. IT ALSO GIVES MY FEELING THAT CAR IS STOPS AND GO SOMETHING LIKE CAR IS JERKING OFF. I EVEN SEE LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM. IN MARCH 201, MY WIFE GOT IN TO THE ACCIDENT BECAUSE OF THE ACCELERATION PROBLEM. BUT, WE DID NOT REALIZE THAT AT THAT TIME. AND, MY WIFE TOLD ME THAT WAS THE PROBLEM BUT WE DID NOT BELIEVE IT AT THAT TIME. NOW, WE ARE FACING MORE PROBLEMS. DEALERS ARE NOT DOING ANYTHING. THEY JUST TOLD ME THAT THEY DON'T SEE THE PROBLEMS. CAN YOU GUYS REALLY DO SOMETHING ABOUT THIS, BEFORE SOMEBODY GETS KILLED OR GET IN TO THE ACCIDENTS. HOPE YOU CONSIDER OUR GENUINE COMPLAIN ABOUT ACCELERATION PROBLEM COMPLAIN FOR HYUNDAI SANTA FE 2009. *TR

Mileage: 18,900

TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT WAS BACKING INTO A PARKING SPACE WHEN SHE TRIED TO ACCELERATE SLIGHTLY, THE VEHICLE ACCELERATED UNEXPECTEDLY. THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE THEY WERE ABLE TO SHIFT INTO NEUTRAL GEAR AND STOP THE VEHICLE FROM ACCELERATING. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE VEHICLE WAS UNABLE TO BE DRIVEN BECAUSE OF THE WAY THE WHEEL WAS TURNED AND STUCK. THE VEHICLE WAS TOWED TO A DEALER AND THEN TO A BODY SHOP. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. UPDATED 07/21/11 *BF UPDATED 07/22/11

Mileage: 22,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. WHILE DRIVING 35 MPH, THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL AN THE PEDAL REMAINED STUCK IN THE OPEN THROTTLE POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 22,000.

Mileage: 22,000

TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 3 MPH AT A STOP LIGHT THERE WAS SUDDEN ACCELERATION UP TO 60 MPH. THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR. THE BRAKE PEDAL AND THE EMERGENCY BRAKE WERE APPLIED AT THE SAME TIME AND THE VEHICLE SLOWED DOWN. AFTER FIFTEEN MINUTES THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE AND THEN TOWED TO THE DEALER. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

I JUST HAD MY 2009 SANTA FE START ACCELERATING OUT OF CONTROL. I WAS GOING TOWARDS A LIGHT AND HIT THE GAS HARD. AFTER SPEEDING UP, I LET GO OF THE ACCELERATOR AND THE CAR CONTINUED TO ACCELERATE. I HAD TO HIT THE BRAKES TO SLOW BUT AS SOON AS I RELEASED THE BRAKE THE ACCELERATION CONTINUED. I WENT THREW THIS PROCESS 3 TIMES IN A MATTER OF SECONDS. SO, I POPPED INTO NEUTRAL AND THE ENGINE REVVED UP WILDLY. I THEN BRAKED AND PUT IT INTO DRIVE. IT RETURNED TO NORMAL OPERATION. I'M CONTACTED THE DEALER RIGHT NOW. *TR

Mileage: 19,448

THIS MORNING ON MY WAY TO WORK, I ACCELERATED TO PASS A VEHICLE MAKING A LEFT TURN OFF THE HIGHWAY, AND WHEN I PASSED SAID VEHICLE AND TOOK MY FOOT OFF THE GAS, IT DID NOT SLOW DOWN. THE PEDAL REMAINED STUCK TO THE FLOOR AND I HAD TO FORCE THE BRAKES THROUGH THE FLOOR TO GET IT TO STOP. IT WAS STILL REVVING MADLY. I PUT THE CAR IN NEUTRAL AND IT SOUNDED LIKE IT WAS GOING TO EXPLODE IT WAS REVVING SO HARD. I STOMPED ON THE ACCELERATOR PEDAL WHILE IN NEUTRAL, HARD, 3 TIMES AND IT POPPED BACK UP AND BECAME UNSTUCK. I AM 4 MONTHS PREGNANT AND AM DEATHLY AFRAID OF DRIVING THIS VEHICLE. THIS IS THE FIRST TIME THIS HAS EVER HAPPENED TO ME IN THIS VEHICLE, BUT MORE TESTIMONY CAN BE FOUND @ HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1F4E72/79. *TR

Mileage: 13,187

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH AND ENTERING A PARKING SPACE, THERE WAS AN UNEXPECTED INCREASE IN ENGINE RPMS AS THE VEHICLE ABNORMALLY ACCELERATED RAPIDLY. THE CONTACT APPLIED THE BRAKES IMMEDIATELY TO AVOID CRASHING INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,225. UPDATED 3/21/11 *CN UPDATED 04/28/11

Mileage: 12,225

TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STOPPED ACCELERATING SUDDENLY. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS REPLACED THE ACCELERATOR COMPUTER MODULE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

WHILE TURNING THE STEERING WHEEL OF MY SUV TO PULL INTO A PARKING SPACE IN A LARGE GROCERY STORE PARKING LOT, THE SUV INVOLUNTARILY ACCELERATED FORWARD AT A GREAT AMOUNT OF SPEED. I APPLIED THE BRAKE FIRMLY, BUT THE SUV CONTINUED TO SPEED FORWARD INTO THE PARKING SPACE. MY FEAR WAS THAT THERE WAS A CAR IMMEDIATELY IN FRONT OF ME THAT WAS PARKED FACING IN. I ASSUMED THAT THE ONLY WAY I WAS GOING TO STOP WAS IF I CRASHED HEAD ON WITH THE CAR OPPOSITE ME. FORTUNATELY, I HAD THE BRAKE ALMOST TO THE FLOOR OF THE SUV WHEN IT FINALLY LURCHED TO A STOP. I THEN CALLED THE DEALERSHIP WHO SENT A TOW TRUCK TO PICK UP THE VEHICLE. IT HAS BEEN AT THE DEALERSHIP SINCE APPROXIMATELY 4:30 P.M. ON FRIDAY, DECEMBER 17, 2010. THE DEALERSHIP SAID THEY WOULD LOOK AT IT TODAY, MONDAY, DECEMBER 20. I HAVE YET TO HEAR FROM THEM THIS MORNING.

Mileage: 12,650

WHILE GETTING ONTO THE HIGHWAY FROM THE ON RAMP THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE GAS PEDAL BEGAN TO DEPRESS ITSELF WITHOUT ME DOING IT. THE CRUISE CONTROL WAS NOT ENGAGED AND THE FLOOR MATT WAS NOT THE CAUSE. BRAKING WAS DIFFICULT AND THE ENGINE CONTINUED TO REV. I PULLED OFF THE HIGHWAY AND STOPPED THE ENGINE. AFTER TELLING MY FAMILY ABOUT THE INCIDENT MY DAUGHTER TOLD ME THAT IT HAD OCCURRED TWICE BEFORE IN THE SAME MANNER ABOUT 2 MONTHS AGO.

Mileage: 21,930

PURCHASED 2009 HYUNDAI SANTA FE FROM HERRNSTEINS HYUNDAI OF CHILLICOTHE, OH. IN JANUARY 2010. ON TWO SEPARATE OCCASIONS; ONCE IN MARCH, AND ONCE IN JUNE ON 315 COLUMBUS, OHIO. THE FIRST TIME IT OVER ACCELERATED I WAS ATTEMPTING TO PASS ANOTHER VEHICLE. I ACCELERATED TO PASS AND THEN WAS ATTEMPTING TO SLOW BACK DOWN WHEN I HEARD THE ENGINE REV AND FELT THE VEHICLE SPEED UP. I DO NOT AND DID NOT USE THE CRUISE CONTROL. THE BREAKS ONLY SLOWED THE VEHICLE I COULD NOT GET IT STOPPED. I DID MANAGE TO SHIFT INTO NEUTRAL AND AS THE ENGINE CONTINUED TO REV, I TURNED THE VEHICLE OFF. UPON RESTARTING IT WAS OK. THE SECOND TIME I WAS ACCELERATING TO MERGE, UPON COMPLETION OF THE MERGE I ATTEMPTED TO LET OFF THE ACCELERATOR AND SLOW DOWN. AGAIN THE ENGINE REVVED, AND I FELT THE VEHICLE SPEEDING UP. I APPLIED BREAKS FORCEFULLY LIKE BEFORE THE VEHICLE SLOWED A BIT BUT SPED BACK UP I CONTINUED TO BREAK USING BOTH FEET AND THE VEHICLE SLOWED AND WAS THEN OK. WE REPORTED THIS TO THE DEALERSHIP EACH TIME IT OCCURRED. THEIR RESPONSE WAS THAT IT DID NOT SHOW A CODE. AFTER THE SECOND EVENT HERRNSTEINS HAS SHOWN CONCERN AND REALIZES THEIR IS A PROBLEM. HOWEVER THE HYUANDI CORP. HAS TAKEN THE STANCE WITH US THAT THEY DO NOT HAVE A PROBLEM WITH SUA IN THEIR VEHICLES AND THAT OURS IS SAFE TO DRIVE. I SUPPOSE BECAUSE I DID NOT GET KILLED OR KILL SOMEONE ELSE THAT I CAN NOT PROVE IT HAPPENED. *TR

WHILE PULLING INTO HEAD-IN PARKING SPACE, 2009 HYUNDAI SANTA FE SUDDENLY ACCELERATED. HIT A CONCRETE WALL, CAUSING SIGNIFICANT RADIATOR AND FENDER DAMAGE (ESTIMATED TOTAL REPAIR COSTS OVER $8000). DRIVER SUFFERED SCRAPES AND BRUISES ON NECK/CHEST FROM SEATBELT/STEERING WHEEL, BRUISING ON KNEE, AND HEAD PAIN . CHILD IN REAR BOOSTER SEAT SUFFERS NECK PAIN. AIR BAG DID NOT DEPLOY. *TR

Mileage: 10,000

STOPPED AT RED LITE GIVE THE CAR GAS AND THE ENGINE REVS UP AND TAKES OFF HAD TO PUT IT IN NEUTRAL MOVE TO SHOULDER WAITED A FEW MOMENTS RESTARTED CAR AND EVERYTHING WAS FINE. VERY UNNERVING HOPE IT NEVER HAPPENS AGAIN. 2009 HYUNDAI SANTA FE I FIND OUT THAT THIS IS CALLED SUDDEN UNINTENDED ACCELERATION AND I AM NOT ALONE WITH THIS PROBLEM..HAPPEN WITH ONLY 6700 MILES ON SUV WILL BE TAKING TO DEALER FOR 7500 MILE CHECKUP AND WANT HIM TO DOCUMENT THIS FOR MY RECORDS ON THIS SUV. *TR

Mileage: 6,700

UNEXPLAINED ACCELERATION BETWEEN 30 AND 35 MPH. THERE WAS NO FLOOR MAT INTERFERENCE AND COULD NOT DUPLICATE THE ERROR TODAY. THIS WAS THE FIRST OCCURRENCE. *TR

Mileage: 6,000

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING BETWEEN 75-80 MPH THE VEHICLE BEGAN TO ACCELERATE WITHOUT INTENTION. EVEN AFTER REPEATED BRAKE APPLICATION THE VEHICLE WOULD NOT DECELERATE. HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL TO DECELERATE. 5 DAYS PRIOR TO THE FAILURE THE VEHICLE ACCELERATED WHILE DRIVING BETWEEN 25-35 MPH IN HEAVY TRAFFIC. THERE WAS NOT INTERFERENCE BETWEEN THE FLOOR MAT AND THE ACCELERATOR PEDAL. THE TECHNICIAN HAVE INSPECTED THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000