2012 HYUNDAI SANTA FE Engine Problems
226 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (226)
My 2012 Hyundai Santa Fe caught fire on October 29, 2025. Prior to this, the dealership completed one recall but left another open. Hyundai denied my claim and refused to provide the inspection report. I am filing this complaint because I believe the incomplete recall may be related and I want NHTSA to review the issue.
The carrier bearing failed and caused the engine to lock up while driving, thankfully we weren't on a busy road and were able to coast off the road. There was no prior light that appeared. We are just thankful it wasn't our 16 year old, newly licensed driver for whom we purchased the vehicle, driving. It has not been looked over by the dealership yet as they have failed to return any phone calls. I have made 4 calls in the last two weeks that have gone unanswered. To which one person i spoke with (not the one i needed to speak with) said 'your should go get your money back'.
Engine light was blinking. Hearing grinding from the front. Steering locked up. I was able to pull over safely. Called tow truck. The mechanic diagnosed it said it needed a new engine. The car has 106,000 miles on it.
In November 2024, my car engine failed. I came out of a store, turned key, all the dash lights lit up, and loud clanging but unable to drive. Car towed several times and told by 2-3 places the engine was “out” and there was a Hyundai recall aon 2012 Santa Fe. A Hyundai dealer had my vehicle, contacted Hyundai and was told it “wasn’t in recall.” Had to pay repair entirely myself on disability income. The vehicle subsequent to this had electrical problems and the car shut off while driving countless times, even highway doing 65-70. Paid for alternator twice and new battery, two battery jump boxes, and car continues to have severe electrical issues and highly unsafe to drive. I am broke and facing losing the car altogether and suffered lack of housing for 2 months and inability to pay my bills. All invoices are not included with this complaint.
I was contacted by Auffenberg Hyundai in OFallon IL in October of 2024 to schedule recall work. On 10/23/24, the car was dropped off in working condition to the dealership for that recall (engine software update). The day after the vehicle was returned, the check engine light came on and the vehicle went into "limp mode". I returned it to the dealership 10/24/24. They changed the knock sensor and I picked it back up on [XXX]. On the same date, the check engine light came on and vehicle went back into "limp mode". Car was returned to dealership 10/28/24, due to the issue being after hours and on a weekend. They tested it and reset software. I did not get vehicle back until 1/3/25. On [XXX], the check engine light came on again and vehicle went into "limp mode". Car was returned to the dealership and now it is 3/17/25 and I still have no resolution. The vehicle is unsafe to drive because in "limp mode" you cannot go above a certain RPM level. Pulling out into traffic is dangerous when your vehicle just will not accelerate. If this were to happen on the interstate, then it could be catastrophic. The dealership has been able to reproduce this issue, but offers no fix as they state that they are being limited by corporate Hyundai. A corporate claim was made but Hyundai is unwilling to fix an issue they caused. In essence, the recall broke my vehicle and corporate Hyundai has decided to do nothing. Note: All records for repairs and dealership/corporate communications are with Auffenberg Hyundai, 1050 Berg Blvd, Ofallon IL 62269; phone 618-622-9001; contact is John Koch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine stalls while driving. Now engine is knocking real loud. Then stall again. My safety and others drivers safety because my engine stalls could cause a crash, wreck. Mechanic listened to engine, said engine is knocking and stalling, this is a safety issue. Vehicle has not been inspected by manufacturer, or others. No warning lights, symptoms, Monday December 30, 2024.
NHTSA Recall #20V746000 2012 Hyundai Sonata Manufacture Recall #198 Connecting Rod Bearing failure leading to possible road side fire. Possible risk of injury or death. Hyundai has been contacted twice about recall. Claim they have no responsibility to comply with recall. They closed the dealership where the car was purchased new. They offer two other dealers that are located in other cities. One requires driving a distance of over 200 miles. The other requires round trip ferry travel. Mileage would still be approximately 150 miles plus ferry expense plus fuel expense and possible an over night lodging at $150 to $200 per night and one to two day obligation. It is a total lie that Hyundai will correct their negligence at no cost to the owner. Their first representative informed me that all transportation cost were the owners responsibility. Regardless of the apparent negligence and obvious risk to the public safety, the company apparently disregarded an engine flush after maching as a cost saving practice. I believe every qualified machinest would know that metal chips left over from this process could not left in a finished motor. Just stupid but might have saved a few dollars. I'm a [XXX] man with [XXX] and [XXX] that make sitting for hours impossible. There is no one willing or able to spend this time commitment no money laying around for this expense. Hyundai knows that. Very fast to say "Not my PROBLEM. Car has very low mileage. Engine check light is on. Hyundai will not guarantee if the car is safe or even able to be driven that far. The solution is very simple....... The local deal handles many different auto brands. I'm sure the Hyundai qualified mechanics are still employed. Knowing this, Hyundai refuses to allow local people to install this device that does not correct the problem. Just lets the driver know it's serious. Another cost saving decision due I'm sure because they don't want to pay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
My engine caught on fire in the middle of the night ([XXX] on [XXX]). The fire department was called by my building’s security and they came to put out the fire. The security footage shows that the car engine caught on fire for no apparent reason. The fire department did not identify any foul play or vandalism nor did the security camera footage. Unfortunately since my car has been paid off, I only had liability coverage and could not get the coverage to assess. I had to junk the car. No one was hurt but there was broken glass and some parts around the parking lot due to fire and fire department having to shatter and pry open the engine bay. Please advise if someone can help me in my situation. Also this should be made aware to Hyundai. There was a recall but I was never notified. Nor does any recall history show up for this. See article: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased this used 2012 Santa Fe directly from Hyundai last January (2023) We have had to continually fill it up with oil. Two months ago, driving to work and the car stops accelerating and felt like the “power was going out”. I was on a busy highway early in the morning when it died on me. Took it to a nearby mechanic and it threw engine failure pins. There was no oil so we added more oil and it drives but will not exceed 50 mph and goes out at any given time.
I have complained about this previously to recall, and it's doing it again. My engine shut off while driving its happened on the Fred harrman bridge twice now. All the dashboard lights come on and the engine shuts off I had to put it in neutral and restart it. It very dangerous and scarey experience. Also one of my passerger head light doesn't come on sometimes and the back driver side tail light. I can get out and hit it then it will come on. I have been pulled over by the police for it once before I told them it works just hit it. He did told me to get that fixed and gave me a warning. I can't afford to eletbeledtrical done little alone an engine please help. Call should have the first report as well.
I took my 2012 Hyundai Santa Fe into the dealership on March 7, 2024. The engine had failed due to the failure of the connecting rod bearing that is under recall. On April, 6th 2024 I was called that my car was ready. As I got into the car there was a coffee cup, a water bottle, and a long nose plier left in my vehicle. Then I noticed that the tire pressure warning light was on. I went back to the service department, and they went to refill the air. Note the paperwork shows that it had already been done. I got the car back and proceeded to leave, I traveled about two blocks before turning around. The right front turn light was out, and the car made a vibrating noise, and didn't have the same feel as before I had the engine problem, they took it back in to look at the vehicle again. They fixed the turn light. Told me the problem with the TPMS was the batteries inside it. As for the vibration and poor handling I was told the vehicle needed new motor mounts, and said they would fix it for three thousand dollars. Looking up the part numbers of these motor mounts, they are labeled as engine mounts, the engine is what was replaced. None of these problems existed before I brought my car in. The last item on the paperwork was that of a multipoint inspection. If they had inspected my vehicle, these problems would have been found before returning my car to me. I don't feel safe driving my car.
Engine will RANDOMLY CUT OFF AND IT WOULD DO THAT EVEN WHEN IN DRIVE LIKE IT WASNT GETTING GAS. The dash board would light then continue going WOULD START RIGHT BACK AWAY AND HAS DONE THAT EVER SINCE.i purchased it I ALSO HAD THE O2 CENSOR REPLACED AS WELL. THE TIRES ARE AWFUL THE SUSPENSION. Electrical Problems I have to hit my headlight to come on before I leave when it's dark. Sometimes when I first start driving it pulls me to the right not like wheel balancing . But pulld then back to driving . One last thing I went in for recall update or something. The mechanic say hell do the update and drive the car if it has a problem going in drive they had to replace a sensor or something my car wouldn't move they were going to fix it and give me a loaner car . The guy said let me try something he did then the car started to drive. They were supposed to replace something and didn't. My engine light came on and stayed on I complained to him he just cleared the code it came back on and has been on every since. I told him it want on before I got here he said well it wasn't from anything they did. But it was.
My 2012 Santa Fe check engine light came on a few weeks ago and put the car into engine protection mode. This car is less than 15 years old, has under 150,000 miles, has had reasonable upkeep. I am only the second owner. I was able to check the code myself and did so. It was P1326, which in a Hyundai vehicle means that there's a problem with the connecting rod bearings and it needs to be taken to the Hyundai dealership while in limp mode. I did so and they replaced the knock sensor, cleared the code, and sent me on my way. The check engine light came back less than a week later, same issue. The dealership told me that at this stage the Hyundai tech repair line suggests replacing the engine at an enormous cost. However, because my car can pass the BCT (bearing clearance test) Hyundai will not pay for the replacement of the engine because it cannot be said that the connecting rod bearings are the issue. When I asked why I needed to replace the engine, the service advisor was unable to explain which part of my engine was broken and just that it all needed to be replaced or the car would continue to show code P1326 and go into engine protection mode, rendering it unusable. This has been incredibly unsettling for me as a recently separated mother of two. I have been without my vehicle and without income for weeks while trying to contact Hyundai. They are claiming this repair has nothing to do with the THETA II engine recall out for my model year. All advisors have been pressuring me to purchase a new vehicle, but I do believe the reason I cannot use my vehicle is because of the THETA II engine defects and the P1326 code that will continue to render my car unusable. This code when cleared without fixing the problem, has caused my car to go into engine protection mode (unable to accelerate past 2,000rpm) on the freeway, which was dangerous for myself and other drivers on the road as well as terrifying.
coincidentally after 11-months after a software update for that knock sensor now I do have a problem with that knock sensor by having to be replaced. Total cost of repair: $643.90 (Vehicle broke down, my SUV went into limp mode meaning loss of power/acceleration, I needed a tow. The engine malfunction indicator light in the dashboard was blinking on & off.)
Have to put oil in the engine every 4-6 weeks. Car burns oil quickly. Exhaust smokes. Replaced pcv valve and that did did not resolve the smoking/oil consumption despite being told that was the issue. Now being told I need 1100 in engine cleaning costs to remove sludge due to the oil not circulating properly. I have to constantly monitor the engine oil. Told my warranty does not cover the cleaning to resolve issue. Car smokes often upon turning it on
I took my 2012 to Baytown Hyundai for a recall update. MPI Inspection (1) had no problem with the car before taking it in. They did inspection then it started running super slow would not pick up speed. They were going to give me a loner car. The mechanic tried update again then the car drove ok. Didnt even leave the parking lot engine light came on turned around he checked with BDO. Code P200A came up. They are saying it's my responsibility to fix it. There were no codes when I brought my car in. I read I should not drive the car with this code could damage it more . My heart is bad I have to get back and forth t my doctor appointments. How are they not responsible . It's to dangerous to drive it now.Please help.me
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights were illuminated before the vehicle stalled. The contact stated that upon inspecting the vehicle, the oil displayed full. The contact then stated that the vehicle was towed to an independent mechanic where it was diagnosed that no oil pressure was detected, and the contact was informed by the technician of the NHTSA Campaign Number: 20V746000 (Engine) which was associated with the failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 73,000.
Mileage: 73,000
In June 2021 vehicle experienced engine failure at approximately 152,000 miles. Vin# not under Hyundai Engine recall however Hyundai covered new engine replacement under warranty extension due to failure. In November 2022 received notice for mandatory Knock Engine Sensor Detection Campaign, vehicle had approximately 163,000 miles. Was told this must be performed to prevent catostrophic engine failure. Once campaign was installed in December 202 vehicle immediately went into Drive Safe mode and Engine light came on. Returned to dealership 2 more times and each time vehicle went into Drive Safe mode with engine light. Diagnosis was the new engine was defective and needed to be replaced. New engine has under 12,000 miles. Vehichle is now unsafe to drive as it's in Drive Safe mode and needs engine replacement. Hyundai only agreed to cover 85% of the new engine cost as a goodwill. This is not satisfactory to the customer as a brand new engine, under 12,000 miles and 14 months failed and I do not feel I should be responsible for 15% of the cost to replace a defective engine. The fact that the engine light came on and vehicle went into Drive Safe mode immediately following the KSDS campaign installation means there was an existing defect in the engine that was only detected once the campaign was installed.
My oil pressure sensor light wont turn off sometimes blinks on and off or stays on and I am concerned because it could be engine component or electrical. i have nott aken it to hyundai dealer do do an inspection
After driving for a short time, the engine stalls while driving. We have taken the car to 4 different mechanics, including the Hyundai dealer and the issue has not been fixed. The car stalls every time it is driven.
The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, she heard an abnormal popping sound coming from the engine compartment. The contact stated that the vehicle stalled and failed to restart. The contact was unaware of a warning light being illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The mechanic advised the contact that there had been a recall for the year, make and model of vehicle however, the VIN was not included. The mechanic related the failure to NHTSA Campaign Number: 20V746000 (Engine). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 199,000.
Mileage: 199,000
Driving on highway and car engine light came on then car engine kicked down like it was going to stall then drove normally then kicked down again . Kept kicking down , drove it home and shut it off. The car starts but is knocking and the engine light comes on and blinks constantly .
The contact owns a 2012 Hyundai Santa Fe. The contact stated that after NHTSA Campaign Number: 20V746000 (Engine) was completed and driving at approximately 70 mph, there was a loud abnormal noise under the vehicle and the steering wheel began to shake. In addition, the dashboard was hot to the touch. The contact merged into the shoulder of the road and the vehicle suddenly stalled without warning. The vehicle was towed to the dealer who diagnosed that the rod bearing fractured and detached causing a hole in the engine. The engine and rod bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.
Mileage: 160,000
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while her daughter was driving at an undisclosed speed, she heard a knocking sound coming from the vehicle. The vehicle was taken to the dealer, and a bearing test was performed; however, the vehicle failed the test. The contact was informed that the engine needed to be replaced. The contact was also informed that the vehicle had experienced the failure stated in NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included in the recall. The vehicle was not repaired. The dealer stated that they were holding the engines for vehicles under the recall. The contact mentioned that an unknown software update was performed and the vehicle was serviced under TSB: TXXM. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 174,067.
Mileage: 174,067
Engine stalled, shutting down both power steering and power brakes, restarted, stalled again and then never started again, while driving 70 mph on a major extremely busy thoroughfare (SR202 in Jacksonville, Fla.) in 05/13. Had vehicle towed to regular mechanic 05/16 who said engine blown, but under recall. Then towed to Jenkins Hyundai 05/19. They inspected vehicle, confirmed engine replacement based on TSB 21-01-022H testing (they gave me a copy) for recall 198. Jenkins then contacted me, replacement was denied approval by [XXX] PA#[XXX], because it listed as "scrap", that 198 is only a "recall campaign, not a safety issue", engine would cost $12,000,00. I found the 198 SAFETY notice online and took it to them, they said they couldn't do anything, I would need to contact Hyundai corp. Contacted Hyundai 06/01, assigned case number [XXX]. [XXX] from HMAusa (833-462-8722 x [XXX]) emailed asking for info, I returned email same day (06/01). [XXX] then emailed 06/07 and I responded both via phone and email same day. Jenkins Hyundai has since called asking what I intended to do. I called [XXX] and she confirmed vehicle listed as "scrap", but that Hyundai does safety recalls on rebuilt title vehicles to talk to dealer again. I uploaded to HMAusa photos of my insurance, registration, tags and even photos of my car at [XXX], copied also to [XXX] (the prior approval email for dealers) on 06/15. Told [XXX] "[XXX] confirmed safety work on rebuilt title vehicles", but they are waiting on HMA approval. It has now been 4 months and nothing. I emailed Center for Auto Safety 08/18 and they confirmed repair is required by federal law even on salvage title. I emailed [XXX] 08/19 about noncompliance and again on 08/24, uploaded to HMAusa. New HMA #20221366, received 08/30 [XXX] "response in 48 hours". NHTSA #[XXX], spoke with [XXX]. As of 09/07 still nothing. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The engine blow when I was driving smoke was come out in the bottle
My car died after an engine recall and then another recall happened unknown at this time and today the car died again in the middle of driving. Lights flashing on dashboard and had to be towed into Holler Hyundai Winter Park for the 17th time. This car was purchased November 2021 and I have had nothing but PROBLEMS. My safety has always been put at risk Ever since it blew up going down the highway and liquid bursted out of the hood. Now today without warning it completely died.
Got a recall notice about an engine component had it checked they said it was fine. 7 months later it lost power and throw the piston through the bottom of the engine, oil and gas poured all over the road and we had just changed the oil. Called Hyundai and talked to them. They said it would be covered for a new engine cause they had lost a class action lawsuit. It wasn’t the matter if it went out but when it would go out. I towed it to Hyundai where it sat for 4 months before inspection. Then I was told it had to many miles on it so there for it wasn’t covered. But they was quick to offer to order me a new engine at my expense. My issue is a bad part is a bad part. Mileage doesn’t matter. They figured out what mileage most of them was going out at and set a lower mileage so they wouldn’t be responsible. I’ve only had the vehicle 4 yrs and I’m disabled.
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at 65 MPH, the check engine warning light illuminated as the vehicle began to shake. The vehicle merged to the shoulder of the roadway and suddenly another vehicle crashed into the entire driver's side of the vehicle while the contact was still in the vehicle. The driver who crashed into the contact did not stop at the scene and continued to drive after the crash. A police report was filed. The contact sustained injuries to her neck and chest area that did not require medical attention. The vehicle failed to start after the incident and was towed to the contact's residence where it currently remained. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 20V746000 (Engine) and had scheduled an appointment with the dealer prior to the crash. The manufacturer was notified of the failure. The approximate failure mileage was 159,000. The VIN was unavailable.
Mileage: 159,000
The contact owns a 2012 Hyundai Santa Fe. The contact stated that he received notification of NHTSA Campaign Number: 20V746000 (Engine) and the vehicle was taken to the dealer for the recall repair. The dealer inspected the vehicle and informed the contact that they did not have the proper equipment to complete the inspection of the vehicle as instructed by the manufacturer. The contact stated while driving 60 MPH, he heard abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact stated that the failure recurred increasingly while driving and occasionally the vehicle would stall. The vehicle was towed to the residence of the contact’s niece. The vehicle was then towed to the local dealer where the failure was diagnosed as a fractured connecting rod and camshaft bearing failure. The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair under NHTSA Campaign Number: 20V746000 (Engine). The vehicle was not repaired. The failure mileage was approximately 205,000.
Mileage: 205,000
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while his daughter was driving, the vehicle stalled without warning. The contact jumped started the vehicle however, the vehicle stalled again. The vehicle was towed to an independent mechanic where he informed the contact that the engine had seized. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Was driving and the engine started making knocking noises and other sounds then started losing power until eventually stalling and the engine stopped and all the dash lights came on. After that the engine would not turn over or start again.
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving approximately 35 MPH, the oil sensor flashed on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed that the oil sensor was leaking oil onto the engine and exhaust. The vehicle was towed to a dealer where it was diagnosed and the contact was informed that the starter needed to be replaced. The contact stated that the engine seized during the repair. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 120,000.
Mileage: 120,000
Engine stalled while driving in traffic on 1/17/2022. No warning lights or other symptoms. Hasn't been checked. First time happened but I know of other Hyundai Santa fe with engine recall. This is a very dangerous failure.
We were told by a mechanic that the engine needs to be replaced because the rod bearings wore out and are now inside the engine. This is similar to a current recall by Hyundai except our VIN is not included. Hyundai is unwilling to help us and the cost of an engine is more than the car. The car is not driveable and could have cause serious injury if the engine had blown up. It is currently being stored and is available to inspect. The check engine light came on initially which is when we brought it to the mechanic.
I have a 2012 Hyundai Santa fe the engine started making knocking sounds and had loss of power. Did some research on the safety recall for the engine and found it on there site. Vehicle was taken to local Hyundai dealer like there site stated for inspection on 10/15/21. Dealership then called 3 hours later and said it was not covered and found noise coming from lower engine crank as stated on the receipt. I then filed a case file with Hyundai #18907069 and phone number 8334628722 ext 65091. After numerous calls and leaving messages I never once spoke to my Case manager. She said in a email that salvage title voids warranty, I sent evidence Hyundai calling it a safety recall witch is still covered. I received the email on November 24 haven't heard a thing since. There site said the engine can start on fire and could lock up at high speed causing a accident they called it a safety recall.
On Aug. 9 2021 I took my vehicle into the dealer in Phoenix, Az. for recalls that were given to me from emissions testing. One recall was for engine knocking and premature wear of piston rods/bearings. The software update was done so the vehicle could warn me of engine failure. On or about Dec 1st 2021 my vehicle was making noise under the hood and slowing in power to safety mode. It stalled at a major intersection near my home and I slowly made it back to safety. The software that was installed failed to warn me in time to not cause engine damage. The are metal shavings in the engine oil and it will not run. If it does you can hear knocking very loudly. This recall was supposed to have the engine replaced by the dealer and no such repair was done. The dealer on Aug 9 only notified me of a leak from the radiator that was never seen before. They tried to charge me 1203.00 dollars for a new radiator and upper and lower hoses. The leak was never there before and when I got home i inspected the garage floor and the floor was clean and dry. Now 4 months later my engine is having problems from this recall not being corrected. The dealer also has no loaner vehicle for me and I am a disabled man with one leg. Im being told I will be without a car for up to 2 months with no guarantee that the engine will be replaced at no cost to me.
In July, I took my 2012 Hyundai to Hyundai Service Department for Recall over defective connecting rod bearings that can wear out prematurely and damage engine. The service department inspected the engine and closed our case. no damage was found. In November 2021 just three months later our car engine completely gave out and we broke down on the road. the service department said it was the connecting rod bearings which caused the damage. but Hyundai refuses to cover the engine under the recall. They say we no longer have an open case. They also say it is not a recall but a Service Campaign and we are over the 150,000 miles warranty. Is this true or should they be honoring the recall? Also they put our safety at risk by not replacing the rod bearings back in July.
The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving at 40-45 MPH, she heard an abnormal ticking sound, and the vehicle inadvertently stalled. The contact stated she saw black smoke coming from underneath the hood of the vehicle. The contact did not recall whether a warning light illuminated. The contact and her husband exited the vehicle. The contact stated as they walked back to the vehicle, they notice that the smoke has stopped. The contact and her husband did not sustain any injuries. A police report was not filed. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact stated the vehicle had been waiting to be repaired under NHTSA Campaign Number: 20V746000 (ENGINE) for five months as the parts for recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 70,000.
Mileage: 70,000
On the way to get the recall fixed on this vehicle the car caught fire under the hood and was a total loss. This was a safety hazard to not only my family, but to the public passing by on the road. The fire service had to come put out the massive flames and the car was then towed to the dealer in Athens GA.
The engine on my 2012 Hyundai Santa Fe is locked up right now due to the engine recall with the rod bearings. I have had this vehicle at my local Hyundai dealership in Colonial Heights, Virginia for 2 months now. The dealership is not providing service in a timely manor to fix this issue. My car has been sitting up there for 2 months and they keep telling me they need to take more pictures and videos of the engine to send to corporate. I think two months is plenty of time to get the required information up to corporate for them to accept this recall. I am very frustrated with this dealership because they will not even provide me with a time frame as to how long this process will take.
The contact owns a 2012 Hyundai Santa Fe. The contact stated that upon driving at 55 MPH, the contact stated that the vehicle shut off as the check engine and oil lights illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to her home. The contact was able to restart the vehicle the next day as the check engine and oil lights disappeared off the instrument panel. The contact had an independent mechanic inspect the vehicle; however, since the check engine light did not appear, the vehicle could not be diagnosed. The contact then received a recall notice for NHTSA Campaign Number: 20V746000 (Engine) and took the vehicle to a dealer where they informed her that her vehicle was fine and safe to be driven. A few months later, the contact received a second notice for the same recall and returned the vehicle back to the dealer. After a second inspection, the dealer informed her that the engine needed to be replaced. The vehicle remained in the possession of the dealer for four months and upon return of the vehicle, the check engine warning light appeared twice on the instrument panel. The contact had informed the dealer of the failure and was informed not to worry about the check engine light unless the light started flashing. She was also informed that her vehicle could not be inspected for another two weeks. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Mileage: 130,000
I received a engine recall notice and quickly went into Hyundai in April 2021 to have it inspected for thus recall. They performed the diagnostic testing and they informed me that my car does have the recall but passed the inspection so it’s fine. I didn’t feel comfortable knowing my car might fail but had no choice but to listen to the dealership. Fast forward to August, my husband and I were driving down to my parents on I-95 going 70 miles an hour when we suddenly heard a loud strange noise, then within seconds a loud bang. Smoke pouring out the back of the car, the car shuts down, engine light comes on, and we now have a potential deadly situation. Thank God my husband was driving, he used all his power to turn the wheel and safely get us off the hwy. I am upset that Hyundai knows ppl have bad engines and sends us off after an apparent awful diagnostic test to potentially die in an accident. If I was driving I know we wouldn’t be here today. Tow truck driver says he sees it all the time and we are lucky to be alive. I will attach a picture of the engine that we took when we pulled off the hwy. I pray no one has to go thru this but I know many people are. It’s just not right.
The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, there was a loud knocking and screeching noise coming from the engine and the vehicle struggled to accelerate and then stalled. The vehicle was taken to the dealer. The dealer and the manufacturer's insurance agent diagnosed that metal shavings from the ball bearings had gotten into the engine, causing engine failure. The vehicle was not repaired and remained at the dealer waiting for a complete engine tear down to verify the failure. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was not made aware of the failure. The failure mileage was 64,268.
Mileage: 64,268
The contact owns a 2012 Hyundai Santa Fe. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer and was diagnosed with needing the throttle body module to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.
Mileage: 113,000
A connecting rod bearings in the engine wore out prematurely and damaged the engine while driving with my family. The car was not responding almost causing a catastrophe, I experienced mental distress and triggered my PTSD. When taken to the mechanic for inspection the damage showed a connecting rod cause a hole in the engine spilling and burning oil. There was no sound or warning lights until after the car's engine was damaged by this manufacturer fail. I did my research and I found others with the same engine issue. What's Hyundai next step in this case?
The contact's sister-in-law owns a 2012 HYUNDAI Santa Fe. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. The contact also stated that the vehicle would shut-off intermittently while driving at various speeds without warning. Neither the contact nor his sister-in-law had taken the vehicle to be serviced or diagnosed for the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V746000 (Engine) which he linked to the failure. The contact called a local dealer who informed him that her vehicle was not included in the recall due to the date the engine was manufactured. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 202,000
Mileage: 202,000
2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA Safety Recall 20V-746. THE CONSUMER STATED THE VEHICLE SPUTTERED AS IF IT WERE RUNNING OUT OF GAS. THE FAILURE HAS OCCURED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED HIS SON WAS DRIVING 55 MPH WHEN HE HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO FINDLAY HYUNDAI ST. GEORGE (1405 SOUTH, SUNLAND DR, ST. GEORGE, UT 84790, (435) 688-7272) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD FAILURE CAUSED THE ENGINE TO BE DAMAGED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Mileage: 106,000
I WENT GROCERY SHOPPING ON WED APRIL 21,2021 CAME OUT TRIED STARTING MY 2012 HYUNDAI SANTA FE AND IT WOULDN'T START I PROCEEDED TO TRY AGAIN AND IT STARTED MAKING THIS HIGH PITCHED NOISE ,PEAKED OUT REALLY LOUD A PUFF OF SMOKE CAME OUT FROM UNDERNEATH MY HOOD AND THE CAR WAS COMPLETELY DEAD. I HAD IT TOWED TO MY MECHANIC WHERE HE REPLACED THE STARTER THINKING THAT WAS THE PROBLEM WHICH IT WASN'T HE INFORMED ME THE ENGINE WAS SEIZED UP . I THEN HAD THE SANTA FE TOWED TO THE HYUNDAI DEALERSHIP WHERE IT WAS PURCHASED NEW FROM THE ORIGINAL OWNER ALL SERVICE FROM DAY ONE HAS BEEN DONE AT THIS HYUNDAI DEALERSHIP WE BOUGHT THIS CAR KNOWING THE SERVICE RECORDS AND HISTORY OF CAR WE ALSO KNEW IT CAME WITH A 10 YEAR 100000 MILE DRIVE TRAIN WARRANTY. MOTOR FAILED AT 96128, WOULD OF BEEN COVERED UNDER MANUFACTURES DRIVE TRAIN WARRANTY IF I WAS ORIGINAL OWNER I WAS TOLD. AFTER DOING RESEARCH WE HAVE DISCOVERED THIS IS A COMMON PROBLEM WITH THE HYUNDAI SANTA FE MOTORS LOCKING UP. SERVICE WRITER ADVISED US TO CONTACT HYUNDAI DIRECTLY WHICH I DID MY CASE #18222696 WAS TOLD SOMEONE WOULD CALL ME WITHIN 3-5 BUSINESS DAYS WHICH I HAVEN'T HEARD FROM ANYONE.
Mileage: 96,128
RIDING ON A 6 LANE VERY BUSY HIGHWAY WHEN ENGINE ON MY 2012 HYUNDAI SANTA FE JUST QUIT. ONLY VERY LUCKY WE WERE ABLE TO MOVE OVER TO THE RIGHT LANE. CARS WERE FLYING PAST, AND RIGHT LANE TRAFFIC HAD TO STOP TO KEEP FROM REAR ENDING US. I CALLED POLICE DEPT TO SEND A CAR WITH BLUE LIGHT TO HELP KEEP US FROM BEING HIT. ALSO CALLED TOW TRUCK TO MOVE US TO DEALERSHIP. RECEIVED A LETTER FROM HYUNDAI CORP. STATING MY CAR WAS IN THE RECALL FOR BEARING DAMAGE. INFORMED THE HYUNDAI DEALERSHIP, MODERN HYUNDAI OF CONCORD ,N.C. OF RECEIVING THIS LETTER. THAT WAS (10 )WEEKS AGO. STILL WAITING ON MODERN HYUNDAI TO SERVICE MY CAR. THEY KEEP TELLING ME THE CORP OFFICE IS REQUESTING MOR E PHOTOS OF THE DAMAGE. BEEN HEARING THAT SAME LINE FOR OVER 3 WEEKS NOW. JUST KEEP GIVING US THE RUNAROUND. THEY SHOULD HAVE ENOUGH PICTURES TO MAKE A MOVIE BY NOW. THIS HAS BEEN THE MOST SCARIEST SITUATION, AND THE MOST DISPARAGING I HAVE EVER DEALT WITH.
Mileage: 140,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT TOOK THE VEHICLE TO BROWN HYUNDAI OF LAREDO (2420 JACAMAN RD, LAREDO, TX 78041) FOR THE RECALL REPAIR. UPON RETRIEVING THE VEHICLE, THERE WAS A LEAK UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 60,519.
Mileage: 60,519
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE ENGINE AND REFERRED CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO ROSEN HYUNDAI OF ALGONQUIN (771 S RANDALL RD, ALGONQUIN, IL 60102, (847) 854-6700) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mileage: 100,000
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *AS THE CONSUMER STATED THE ENGINE FAILED WHILE DRIVING. THE CONSUMER WERE STRANDED OUT OF STATE. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
MY DAUGHTER WAS TRAVELING ON THE FREEWAY I-80 AND 60 MILES OUTSIDE OF LARAMIE WYOMING, THE ENGINE MADE CLUNKING NOISES THE THE CAR SLOWED DOWN AND SHE PULLED OVER TO SIDE OF I 80 THIS WAS 18 FEB 2021. SHE WAS TOWED TO LARAMIE TIRE AND AUTO REPAIR. THEY LET US KNOW THEY FOUND METAL SHAVING IN THE OIL AND OIL FILTER AND THOUGHT IT WAS THE LOWER ENGINE BERRING THAT FAILED. AND THE ENGINE WOULD NEED TO REPLACED OR REBUILT AT A COST OF $5500 TO $45000. WE HAD THE OIL CHANGED BEFORE SHE LEFT ON THE TRIP TO CA. AFTER I COMPLAINED TO HYUNDAI BY EMAIL THEN THEY SENT ME A NOTICE OF SAFETY RECALL FOR HER CAR. WHICH I GOT ON THE 3 APRIL 2021. WE OWNED THE CAR SINCE MAY OF 2019 AND DID NOT GET THIS NOTICE IN THE 2 YEARS WE OWNED IT. NOW AFTER A TOTAL LOSS OF THE CAR WE PAID 7,000.00 IN MAY 2019, SHE TRADED IT IN, THEY WOULD ONLY GIVE HER $65.00 TRADE IN TO GET ANOTHER USED CAR. IF WE WOULD HAVE HAD THIS SAFETY RECALL BEFORE THE ENGINE FAILED ALL THIS COULD HAVE BEEN AVOIDED. I AM VERY DISAPOINTED IN HYUNDAI AND THEIR NOTIFICATION OF THE SAFETY RECALL.
Mileage: 120,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT A ROD HAD GONE THROUGH THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A HYUNDAI DEALER AS THE VEHICLE WAS IMPACTED BY THE RECALL. THE CONTACT CONTACTED CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428) AND WAS INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL ODOR OF SMOKE. THE DETECTED LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Mileage: 144,000
WAS DRIVING AROUND 20MPH ON A SERVICE ROAD, WHEN I HEARD A LOUD NOISE FROM UNDER THE HOOD. ALL THE DASH LIGHTS TURNED ON AND THE TRUCK SHUT OFF. NO POWER STEERING AND NO POWER BRAKES. I PUT TRANSMISSION IN NEUTRAL AND COASTED TOWARDS SIDE OF THE ROAD. TRIED TO START, BUT NOTHING HAPPENED WHEN I TURNED THE KEY. HAD TOWED TO DEALERSHIP. THEY SAID TOTAL ENGINE FAILURE. 2012 HYUNDAI SANTA FE 3.5 LITER 2WD. 69,900 MILES. 10YEAR/100K MILE WARRANTY. ORIGINAL OWNER. ALL MAINT. HAS BEEN PERFORMED. THEY ARE DECLINING WARRANTY DUE TO "EXCEPTIONAL MAINTENANCE NEGLECT". WE HAVE PROVIDED THEM WITH ALL THE DOCUMATION. THEY DECLINED IT TWICE. NOW I'M BEING SHOVED OFF TO HYUNDAI LAWYERS.
Mileage: 69,999
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A KNOCKING SOUND AND OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE ROD BEARING WENT OUT IN MY 2012 HYUNDAI SANTA FE WITH NO WARNING.
Mileage: 120,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN ABNORMAL HUMMING NOISE WOULD INTERMITTENTLY EMIT FROM THE ENGINE UPON START-UP, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVING MY 2012 HYUNDAI SANTA FE,ON HARRIS BLVD. IN CHARLOTTE A MULTI 6 LANE ROAD. TRIED TO SPEED UP TO MOVE INTO THE CENTER LANE WHEN EVERYTHING DIED. MOTOR SHUT DOWN WITH TRAFFIC ZOOMING BY. NO WARNING OF ANY KIND. WAS ABLE TO COAST INTO FAR RIGHT LANE,WHERE WE SAT SCARED TO DEATH SOMEONE WAS GOING TO PLOW INTO US. CAR WOULD NOT RESTART. CALLED POLICE TO SIT BEHIND US WITH BLUE LIGHT,AND CALLED TOW TRUCK. HAD CAR TOWED TO HYUNDAI DEALER, WHO LATER REPORTED ENGINE WAS SEIZED, AND WOULD COST $7600 FOR A USED ENGINE. I HAD RECEIVED A RECALL CAMPAIGN 198, ID 20V746000 NOTICE JUST DAYS BEFORE THIS MISHAP, BUT DEALER KNEW NOTHING ABOUT A RECALL. EVEN THOUGH IT IS ALL OVER THE INTERNET. MY WIFE AND I CAME VERY CLOSE TO A DISASTER THAT DAY BECAUSE OF A KNOWN MOTOR DEFECT FOR THIS MODEL AND HYUNDAI CONTINUES TO STATE REMEDY NOT AVAILLABLE. GUESS THEY'RE WAITING ON SOMEONE TO GET KILLED, WHICH IS GOING TO HAPPEN.
Mileage: 146,000
I WAS INFORMED BY HYUNDAI IN DECEMBER 2020 THAT THEIR WAS AN IMPORTANT SAFETY RECALL ON MY 2012 HYUNDAI SANTA FE (VIN: [XXX]). THE NOTICE STATED THAT HIS WAS VERY IMPORTANT AND NEEDED TO BE FIXED BECAUSE IT COULD CAUSE A CRASH. IT IS NOW THE END OF FEBRUARY AND I HAVE STILL NOT BEEN CONTACTED WITH A REMEDY. THIS IS UNACCEPTABLE. THEY SHOULD JUST REPLACE THE WHOLE MOTOR RATHER THAN RISKING OUR LIVES UNNECESSARILY. WE PURCHASED THE CAR NEW EXPECTING THAT HYUNDAI WOULD USE THE HIGHEST QUALITY PARTS. APPARENTLY THEY DID NOT. WE WANT HYUNDAI TO RESOLVE THIS SAFETY RISK IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 150,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMALLY LOUD KNOCKING COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND WAITED A LITTLE WHILE BEFORE RESTARTING THE VEHICLE AND CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ARRIVED HER DESTINATION AND THEN DECIDED TO HAVE THE VEHICLE TOWED BACK TO HER RESIDENCE. THE CONTACT LATER DROVE THE VEHICLE TO THE LOCAL DEALER ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.*DT*JB
Mileage: 98,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COULD NOT BE RESTARTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE ENGINE HAD THROWN A ROD. THE MECHANIC IMMEDIATELY LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT CALLED LAKELAND HYUNDAI (1500 W. MEMORIAL BLVD, LAKELAND, FL 33815) AND HOLLER HYUNDAI (1150 ORLANDO AVE, WINTER PARK, FL 32789) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO ALSO INFORMED HIM THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,125.*DT
Mileage: 116,125
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE START TO MAKE AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED SHAKING. THE CONTACT PULLED THE VEHICLE TO SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND TURNED OFF THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT CONTACTED HER HUSBAND WHO ARRIVED AND HAUL THE VEHICLE ON A TRAILER BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR DIAGNOSED. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 112,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, SHE HEARD AN ABNORMAL BANGING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE ROD BEARING FRACTURED AND PIERCED THROUGH THE ENGINE BLOCK. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS LEFT IN THE POSSESSION OF THE MECHANIC. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. RECENTLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH SHE LINKED TO THE FAILURE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 180,000
I WAS DRIVING IN COLORADO ON I-70 AND AS I SLOWED DOWN TO EXIT, HEARD A CLICKING SOUND. THE SOUND GOT LOUDER/QUICKER WHEN I ACCELERATED. I PULLED OVER AND CHECKED BUT SAW NOTHING. I CHECKED THE OIL AND HAD A SERVICE GUY AT A SUPERSTORE CHECK IT TOO. HE SAW NO METAL PARTS IN THE OIL. NO INDICATOR LIGHTS WERE ON. IT WAS A SUNDAY AND NOTHING WAS OPEN. I TRIED TO DRIVE FARTHER AND WAS GOING 35 MILES PER HOUR UP A HILL BEHIND A TRUCK BUT AS SOON AS I TRIED TO ACCELERATE TO PASS, I HEARD A POP. THE ENGINE LIGHT AND THE OIL LIGHT CAME UP. I PULLED OVER AND TRIED TO AT LEAST ACCELERATE TO THE FREEWAY EXIT, BUT HAD AN IMMEDIATE LOSS OF POWER. I HAD TO HAVE THE CAR TOWED TWICE - ONCE TO THE CLOSEST TOWN AND THEN BACK TO DENVER TO THE DEALERSHIP (WHICH WAS AGAIN CLOSED ON SUNDAY). THE TOW TRUCK DRIVER TOLD ME THERE WAS OIL EVERYWHERE UNDER THE ENGINE. THE DEALERSHIP LOOKED AT IT A WEEK LATER AND SAID THERE WAS A HOLE IN THE SIDE OF THE ENGINE BLOCK.
Mileage: 120,750
I CALLED HUYNDAI AND TOLD THEM THAT MY SANTA FE HAD AN ENGINE PROBLEM, WHICH IS THE SAME PROBLEM WITH ALL OF THE ONES RECALLED. THEY SAID THAT THAT VIN DID NOT HAVE A RECALL. I ENDED UP SPENDING A LOT OF MONEY FIXING THE VEHICLE BUT I THINK THAT IT SHOULD HAVE BEEN RECALLED.
Mileage: 107,000
WHEN DRIVING THE VEHICLE, THE VEHICLE WILL LURCH FORWARD. THIS COULD BE DONE AS I AM ACCELERATING, AS I AM BREAKING, OR AS I AM COASTING. THE DASHBOARD LIGHTS WILL THEN ALL COME ON INCLUDING THE CHECK ENGINE LIGHT. THE VEHICLE WILL START TO SHAKE AND UNABLE TO ACCELERATE. FORCING YOU TO PULL OFF AND PARK THE VEHICLE. WHEN YOU TURN THE VEHICLE OFF AND TURN IT BACK ON IT'S LIKE NOTHING EVER HAPPENED. THE VEHICLE HAS ALSO HAS INSTANCES WHERE THE RPM GAGE REGISTERS ZERO, EVEN AFTER YOU ARE ACCELERATING. WE HAVE HAD THE SPARK PLUGS REPLACED, THE FUEL SYSTEM LINE CLEANED OUT, WE STARTED NOTICING THE PROBLEM IN FEBRUARY IS 2020 AND THE FREQUENCY OF THE PROBLEM HAS ONLY INCREASED. THIS NOW HAPPENS ABOUT EVERY 3-4 DAYS. I HAVE 2 CHILDREN AND I DO NOT FEEL SAFE DRIVING IN THIS CAR WITH THEM. I BELIEVE THAT MY VEHICLE SHOULD BE A PART OF THE RECALL NUMBER 20V746000, OR FROM HYAUNDAI'S RECALL NUMBER 198.
Mileage: 135,000
DRIVING ON THE HIGHWAY HEARD ABNORMAL KNOCKING COMING FROM ENGINE. ENGINE STARTED TO OVER HEAT PULLED OVER IMMEDIATELY. TOOK IT TO THE MECHANIC, HE SAID SOUNDS LIKE A BEARING GOING OUT. NOT DRIVEABLE
Mileage: 144,000
MY 2012 HYUNDAI SANTA FE I WAS DRIVING HOME ON THE FREEWAY, ALL OF A SUDDEN THE OIL LIGHT WENT ON. SO I IMMEDIATELY CHANGED LANES TO GET OFF THE FREEWAY. I THOUGHT I NEED TO GET OIL, THAN THE ENGINE LIGHT CAME ON! I REALIZED THAT I WAS LOSING POWER SO GOT TO THE SIDE OF THE ROAD OUT OF HARMS WAY. I TRIED TO TURN ON THE ENGINE. THERE WAS NOTHING. I GOT TOWED TO A AUTO REPAIR SHOP. AND LEFT THE CAR OVER NIGHT. IT WAS SO LATE TO LOOK AT CAR. IN THE MORNING I CALLED TWO DIFFERENT HYUNDAI DEALERSHIPS TO GET HELP ON PERHAPS AN ENGINE RECALL. AT BOTH PLACES THE FORWARD ME TO SOMEONE TO HELP ME, BUT BOTH LOCATION HUNG UP ON ME. SO I PAID A $500 FEE TO THE REPAIR SHOP TO LOOK AT MY CAR. THEY HAD TO REMOVE THE ENGINE AND FINALLY SAID IT WOULD NEED A REBUILT ENGINE AND LABOR AT A COST OF $6000. SO I COULD AFFORD THAT. A FRIEND LOOKED UP MY VIN NUMBER AND THAT THERE WAS A RECALL ON MY CAR. NOW I HAVE TO FIND A HYUNDAI SERVICE WHO WILL FIX MY RECALL PROBLEM. I NEED TO KNOW WHAT TO DO NEXT. I'M 75 AN MY HUSBAND IS 85. LOOKING TO RENT A CAR TODAY.
Mileage: 138,110
I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60MPH. I WAS ON A SLIGHT INCLINE AND PROCEEDED TO PASS THE VEHICLE IN FRONT OF ME. UPON ARRIVING TO THE UPCOMING TOWN I NOTICED A DISTINCT LOUD KNOCK IN THE ENGINE COMPARTMENT AND LOSS OF POWER, I IMMEDIATELY PULLED IN TO A SERVICE STATION. THE MECHANIC INFORMED ME THAT IS SOUNDED LIKE A CONNECTING ROD AND DRIVING IT ANY FURTHER WOULD NOT BE RECOMMENDED. I WAS QUITE A DISTANCE FROM HOME AND SO WITH A TOW SERVICE AND RENTAL CAR I PAID ALMOST $700.00 TO GET HOME WITH THE VEHICLE.
Mileage: 82,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON A HIGHWAY AND SHE HEARD A RATTLING SOUND AT 60 MPH. THE ENTIRE DASHBOARD LIGHTS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE BRAKE THE VEHICLE AND CRUISE OVER TO THE SHOULDER OFF THE HIGHWAY. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC FOUND THE ENGINE TO BE INTERNALLY DAMAGED CAUSING A SLOW TO NO CRANK. THE SERPENTINE BELT WAS REMOVED AND THE MECHANIC ATTEMPTED TO ROTATE THE CRANK BY HAND BUT GOT THE SAME RESULT. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE DEALER AUTONATION HYUNDAI 104 (759 WEST 104TH AVENUE, NORTHGLENN, CO 80234, (303) 578-6114) WAS CALLED AND ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS INFORMED BY THE DEALER TO HELP WITH THE CONTACT'S REPAIRS UNDER THEIR CERTIFIED PREOWNED WARRANTY. THE MANUFACTURER DETERMINED THAT THERE WAS A DEFECT AND PROVIDED TWO OPTIONS EITHER A NEW ENGINE OR A BUYBACK OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
Mileage: 83,000
MY 2012 HYUNDI SANTA FE STALLED ON ME AS I WAS APPROACHING A TRAFFIC LIGHT 3 WEEKS AGO.. LAST WEEK MY CHECK ENGINE OIL LIGHT CAME ON MY DASHBOARD. I TOOK IT TO A CERTIFIED MECHANIC AND HE SAID THE PROBLEM WAS A REAR CRANKSHAFT MAIN BEARING SEAL. HE HAS SEEN THIS BEFORE REGARDING HYUNDAI ENGINE PROBLEMS AS WELL AS WITH THE KIA BRAND. I LEARNED THAT THERE WILL BE A RECALL FOR MY CAR BUT IT WILL NOT BEGIN UNTIL 1/22/21. MY VEHICLE IS NOT LISTED WITH THIS RECALL, YET I AM HAVING THE SAME PROBLEM. I NEED HYUNDAI TO AD MY VIN NUMBER TO THIS RECALL LIST.
Mileage: 89,323
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE ENGINE SUDDENLY LOST POWER. THE CONTACT WAS ABLE COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE ENGINE DID NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER DANBURY HYUNDAI 102 FEDERAL ROAD, DANBURY, CT 06810 (203) 825-5940. THEY INITIALLY TRIED TO TURN THE CRANK SHAFT AND THEN INFORMED THE CONTACT THAT THE ENGINE HAD A MAJOR FAILURE. THEY ALSO SAID THAT THEY WOULD HAVE TO GET AUTHORIZATION FROM THE MANUFACTURER TO PAY PARTIALLY FOR THE REPAIRS. THE VEHICLE HAD A RECALL NHTSA NUMBER 20V746000 (ENGINE) AND. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WOULD LOOK AT THE ISSUE BUT MADE NO PROMISES ON HELPING WITH THE REPAIRS. THEY ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE CONTACT DISCOVERED LATER ON THAT THE VEHICLE WAS PART OF THE RECALL THAT WAS DATED 12/01/20. THE VEHICLE WAS UNREPAIRED STILL AT DEALER. THE FAILURE MILEAGE WAS 110,000
Mileage: 112,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL SOUND AND THE VEHICLE HESITATED TO ACCELERATE ABOVE 35 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, TURNED OF THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS AN INTERNAL FAILURE WITHIN THE ENGINE. THERE WERE NO LEAKS FOUND BY THE MECHANIC. STERLING MCCALL HYUNDAI (10505 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 981-4400) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN.
THE ENGINE STALLS WHILE DRIVING ON THE FREE WAY AND THE CHECK ENGINE LIGHT COMES ON. JUST LIKE THE ONE THAT'S BEING RECALLED.
Mileage: 135,000
WE WERE TRAVELING ON I-70 WEST ACCELERATING UPHILL WHEN WE HEARD A SOUND FROM THE ENGINE. WE STOPPED TO CHECK AND THEN CONTINUED OUR TRAVEL WHEN A PART CAME OFF THE ENGINE. WE WERE ON THE EAST SIDE OF THE EISENHOWER TUNNEL AND HAD TO BE TOWED TO OUR DESTINATION IN FRISCO. THE ENGINE IS BLOWN AND WILL BE COSTLY TO REPLACE. WE HAVE 149,465 MILES ON THE ENGINE. THS IS AWD.10
Mileage: 149,470
WHILE DRIVING ON THE HIGHWAY, WITHOUT ANY WARNING, AN INTERNAL PIECE OF MY ENGINE SHOT A HOLE THROUGH MY ENGINE BLOCK. FIRE STARTED SHOOTING OUT OF MY ENGINE AND THANKFULLY I WAS ABLE TO PULL OVER AND GET OUT WITHOUT THE FIRE GETTING WORSE. THE DRIVER BEHIND ME PULLED OVER AND TOLD ME THAT HE COULD SEE THE FIRE UNDER THE CAR WHILE DRIVING BEHIND ME. HE STOPPED TRAFFIC UNTIL WE CONFIRMED THAT THE FIRE WAS OUT. THE FIRE WAS STILL VISIBLE FROM THE UNDERSIDE OF MY VEHICLE FOR A COUPLE MINUTES BUT IT STOPPED WITHOUT THE WHOLE CAR IGNITING. I REPORTED THIS INCIDENT TO HYUNDAI USA. THEY ASSIGNED A CASE NUMBER TO ME BUT TOLD ME THAT THE HYUNDAI DEALERSHIP, THAT MY CAR WAS TOWED TO, DID NOT SEE EVIDENCE OF FIRE SO THEY DROPPED THE CASE. I TOLD THEM THAT I HAD A WITNESS, THE DRIVER BEHIND ME FROM THE NATIONAL GUARD, AND THEY TOLD ME THAT IT DIDN'T MATTER BECAUSE THEY DIDN'T SEE FIRE DAMAGE AND THEREFORE COULDN'T VALIDATE MY CLAIM REGARDLESS OF THE WITNESS. THE CAR HAD NO CHECK ENGINE LIGHT ON, THE OIL WAS CHANGED REGULARLY, AND THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY, WITHOUT WARNING, BLOW OUT THE BLOCK AND SHOOT FIRE. I CAN ONLY ASSUME THAT THIS WAS A VERY DANGEROUS AND POTENTIALLY DEADLY MANUFACTURING DEFECT. MY ATTEMPTS TO PRESSURE HYUNDAI TO CHECK MY ENGINE AGAIN HAS ONLY LED TO THEM TO TELLING ME THAT IN 30 DAYS THEY COULD GET SOMEONE ELSE TO LOOK AT THE ENGINE TO VALIDATE MY CLAIM.
Mileage: 140,000
ON SEPTEMBER 1, 2020, THE ENGINE STARTED TO SLOW DOWN AND MAKE A CRUNCHING CRACKING NOISE ABOUT A MILE LATER WE CAME TO A COMPLETE STOP, ON A MAIN HWY.WE HAD TO CALL AAA TO COME GET US. WE HAD THE POLICE STAY BEHIND US UNTIL THE TOW TRUCK CAME. IT TOOK 45 MINUTES DUE TO THE HEAVY TRAFFIC AND TIME OF DAY.
Mileage: 148,000
WHILE DRIVING DOWN THE HIGHWAY WEDNESDAY AFTERNOON I HEARD A LOUD BANG AND I ASSUMED THAT A ROCK HAD HIT THE SIDE OF MY CAR. WHEN I GOT HOME I CHECKED BUT DID NOT SEE ANY DENTS OR SCRATCHES ON THAT SIDE. THAT EVENING I DROVE MY CAR AGAIN ON THE HIGHWAY AND IT STALLED OUT WHILE I WAS DRIVING. I PULLED OVER TO THE BREAK DOWN LANE AND TURNED IT OFF. AFTER ABOUT A MINUTE I TURNED IT BACK ON AND IT STARTED UP FINE AND DROVE JUST FINE THE REST OF THE NIGHT AND THE NEXT DAY. ON FRIDAY WHEN I STARTED DRIVING DOWN THE ROAD IT MADE A VERY LOUD NOISE, WHICH WAS A CONSTANT LOUD NOISE. I TURNED AROUND AND BROUGHT IT HOME AND CALLED MY MECHANIC. HE CHECKED THE CAR AND SAID THAT THE ENGINE NEEDED TO BE REPLACED, WHICH WOULD COST MORE THAN WHAT THE CAR IS CURRENTLY WORTH. THE CAR HAS LESS THAN 130,000 MILES ON IT. I BRING IT IN EVERY 3 MONTHS FOR OIL CHANGES AND MAKE SURE TO DO ALL OF THE RECOMMENDED REPAIRS.
Mileage: 128,500
WHILE DRIVING ON THE HYWAY AT 65 THE ENGINE SEIZED AND BROKE THE ENGINE BLOCK SPRAYING OIL ONTO THE HOT EXHAUST ALMOST CATCHING FIRE. THIS ENGINE HAS BEEN VERY WELL MAINTAINED AND GAVE NO WARNING SIGNS OF HAVEING A PROBLEM. A CONNECTING ROD BEARING STARVED FOR OIL AND BROKE THE ROD. HYUNDAI WAS CONTACTED AND DECLINED TO INSPECT OR INVESTIGATE THIS ENGINE FAILURE AND ALMOST CATCHING FIRE. THEY ALSO DECLINED TO HELP WITH THE REPAIRS OR COSTS I SPOKE TO MARIA AT HYUNDAI CORPORATE AND MY CASE NUMBER WITH HYUNDAI WAS 17260696 ALSO THE AVALIABILLITY OF THE REPLACEMENT ENGINE IS LIMITED TO A SHORT BLOCK BECAUSE HYUNDAI DOES NOT HAVE ENOUGH ENGINES TO REPLACE THEM ALL THAT ARE GOING BAD SADLY MY CAR IS ONE YEAR OFF FROM FALLING UNDER THE ENGINE RECALL SO IM STUCK FOOTING THE BILL
Mileage: 110,000
VERY RECENTLY, THE CAR HAS BEEN STALLING OUT WITH NO WARNING, NO ODD SOUNDS AND NO OBVIOUS REASON AS TO WHY. I TOOK THE CAR TO A WELL-KNOWN, TRUSTED MECHANIC WHO WAS UNABLE TO FIND THE CAUSE, AS THE VEHICLE PRESENTED 0 FAULT CODES. I WAS INFORMED THAT I WOULD HAVE TO DROP THE CAR OFF FOR A COUPLE OF DAYS SO THAT THEY COULD DIAGNOSE WHAT THE ISSUE COULD BE, AND HOPEFULLY CATCH IT HAPPENING. AFTER DOING SO, I WAS THEN INFORMED THAT IT SHOWED 0 SIGNS OF STALLING WHILE IN THEIR POSSESSION. IN ORDER TO POSSIBLY FIND THE ISSUE, THE CAR WOULD HAVE TO BE KEPT FOR MORE THAN JUST A COUPLE OF DAYS, WHICH WOULD AFFECT MY JOB AND THE BILL WOULD MOST DEFINITELY BE MORE THAN I COULD AFFORD. THE SYMPTOMS INCLUDE THE FOLLOWING... ENGINE STALLS WHILE IN IDLE AT A STOPLIGHT. ENGINE STALLS WHILE STOPPING AT STOP SIGNS. ENGINE STALLS WHILE DRIVING IN LOW SPEEDS. ENGINE HAS A ROUGH IDLE IN MORNING AND STALLS WITHIN FIRST MILE OF DRIVING THE VEHICLE. THIS HAS ALL BEEN OCCURING FOR THE PAST MONTH. EVERY MECHANIC I SPEAK TO FOR HELP AGREES IT'S A MYSTERY ISSUE AND THAT THE VEHICLE WOULD HAVE TO BE KEPT FOR A PERIOD OF TIME FOR DIAGNOSTIC MEASURES. I'M NOT SURE WHERE ELSE TO TURN. I USE MY VEHICLE DAILY FOR WORK AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE. NOT ONLY IS IT A VERY UNSAFE AND DANGEROUS ISSUE, IT LITERALLY SCARES THE CRAP OUT OF ME, BECAUSE WHEN IT HAPPENS, IT'S SUDDEN WITH NO WARNING. TIRED OF FEARING FOR MY LIFE IF STALLED OUT IN HEAVY TRAFFIC. IT USUALLY STARTS RIGHT BACK UP, BUT AT TIMES IT TAKES A MINUTE OR A FEW TRIES AT TIMES. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. DG
Mileage: 94,000
SAME THING THATS HAPPENED IN 90% OF THE OTHER COMPLAINTS... DRIVING, LOUD KNOCKING SOUND AND ENGINE AND POWER STEERING DIED ON HIGHWAY TRAVELING 70MPH... YOU'RE OBVIOUSLY VERY AWARE AS I HAVE JUST SAT THROUGH AND READ THE COMPLAINTS ALL HAVING THE SAME ISSUE WITH THE ENGINE SOME DYING AT 58,000 MILES WHICH IS UNHEARD OF. I WORK AT A MECHANIC SHOP. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND YOU REFUSE TO TAKE RESPONSIBILITY AND ARE ALLOWING PEOPLE TO DRIVE AROUND IN UNSAFE CARS.. WE OWN 3 HYUNDAIS RIGHT NOW. MY GRANDPARENTS OWN 4 THEMSLEVES... WE ARE ALL GOING TO SELL THEM AS FAST AS WE POSSIBLY CAN AND WILL NEVER BUY FROM YOUR THIEVING DEALERSHIPS AGAIN. SHAME AS WE'VE BEEN A HYUNDAI FAMILY FOR 30 YEARS BUT YOU'RE ALL ABOUT GREED NOW AND FAILING TO TAKE RESPONSIBILITY OR REIMBURSE ALL OF THESE FAMILIES WHO ARE OUT OF VEHICLES DURING THIS PANDEMIC TRULY SHOWS WHAT YOU'RE COMPANY IS ALL ABOUT. DONT BUY FROM HYUNDAI IF YOU'RE READING THIS. THEY'LL RECALL SOMETHING WITH THE SAME ISSUE AS YOURS BUT CLAIM IT'S A YEAR BEHIND OR AHEAD OF YOURS AND REFUSE TO COVER IT.. EVEN WITH 238 COMPLAINTS ABSOLUTELY ZERO RESPONSIBILITY. JUST READ THE COMPLAINTS YOURSELF.
Mileage: 130,000
ENGINE RATTLE ONE DAY, ENGINE SEIZE UP DURING DOWNSHIFT GETTING OFF EXPRESSWAY THE NEXT DAY. CRANKSHAFT BOLT WILL NOT ROTATE.
Mileage: 179,383
WAS DRIVING MY 2012 SANTA FE ON RT 565 WHEN THE CAR STARTED MAKING A LOUD BANGING SOUND IN THE ENGINE AND THE CAR JUST DIED. I WAS ABLE TO ROLL THE CAR OFF TO THE SHOULDER BEFORE CAUSING AN ACCIDENT. I HAD THE CAR TOWED TO MY HOUSE WHERE A MECHANIC LOOKED AT IT AND INFORMED ME THE ENGINE WAS SHOT AND TOLD ME ABOUT THIS WEB SITE SO I COULD SEE THAT THERE ARE MULTIPLE INCIDENTS SIMILAR TO THE ONE I EXPERIENCED. I PURCHASED THIS VEHICLE NEW FROM SUSSEX HYUNDAI IT CURRENTLY HAS 108,000 MILES I PLAN ON GOING IN TOMORROW AND SPEAKING WITH THEM. WITH ALL THE ENGINE COMPLAINTS AND SCENARIOS THAT COULD HAVE RESULTED IN ACCIDENTS LISTED ON THIS WEB SITE YOU WOULD THINK THAT NHTSA OR HYUNDAI WOULD IMPLEMENT AN ENGINE RECALL. HOPING THE DEALER WILL GO TO BAT FOR ME AND CONTACT HYUNDAI AMERICA TO FIX MY ENGINE. *TR
Mileage: 108,000
ENGINE KNOCK THAT CAUSED ENGINE TO FAIL WITH LESS THAN 95,000 MILES DESPITE DEFAULTS MAINTENANCE. *TR
THE ENGINE WENT OUT AT 50,000 MILES AND WAS REPLACED AND THEN WENT OUT AGAIN AT 105,000 MILES. SAME ISSUE. HAVE CONTACTED HYUNDAI AND THEY WILL NOT DO ANYTHING TO HELP ME. ENGINE STALLED ON FREEWAY FIRST TIME AND ALMOST CAUSED A COLLISION, 2ND TIME ON FREEWAY STALLED AT FREEWAY SPEED AND ALMOST CAUSED ANOTHER COLLISION. *TR
Mileage: 105,000
THE VEHICLE STOPS RUNNING IN THE ROAD WITHOUT WARNING AND IS UNABLE BE RESTARTED. ATTEMPTS TO CHARGE THE BATTERY FAIL. WHEN TAKEN TO BE EVALUATED BY THE BRAND DEALERSHIP, THEY ONLY CHANGE THE BATTERY AND SAY THAT IT HAS BEEN FIXED. WITHIN 3-4 WEEKS, IT WILL SHUT DOWN IN THE ROAD AGAIN. THIS HAS OCCURRED FOUR TIMES, AND EACH TIME, I TAKE TO BE SERVICED AND THEY ARE UNABLE TO REPRODUCE THE FAILING ISSUE. I HAVE REACHED OUT TO CORPORATE, AND HAVE QUICKLY DISMISSED MY CASE. THERE WAS A CLASS ACTION LAWSUIT IN 2016 CONCERNING THE EXACT ISSUES I AM EXPERIENCING WITH THE VEHICLE. I WOULD THINK WITH THIS TYPE OF DOCUMENTED LIABILITY, THERE WOULD HAVE BEEN A RECALL ON THE VEHICLES OR A WARNING NOTICE DEALERSHIPS WERE REQUIRED TO PRESENT WITH THE SALE. I DO NOT FEEL COMFORTABLE TRADING THE CAR IN AS THE ISSUE WILL BE TRANSFERRED TO ANOTHER CONSUMER.
Mileage: 77,500
WAS DRIVING 65 MPH HEADING SOUTH TO KEY LARGO. THE CAR STARTED VIBRATING AND KNOCKING. THE CAR BEGAN TO LABOR, I WAS ABLE TO PULL IT OFF THE ROAD BEFORE IT QUIT COMPLETELY. THE MOTOR DIED AND WOULDN'T TURN OVER. THE BATTERY APPEARED FINE AS RADIO, LIGHTS ETC., WERE STILL WORKING. THERE WAS NO INDICATION THAT THE CAR OVERHEATED. I POPPED THE, HOOD, CHECKED MY FLUIDS WHICH ALL SEEMED TO BE FINE. I DID NOTE SOME OIL ON THE GROUND AND IT APPEARED TO HAVE A DRIP FROM ABOVE. I TOWED THE CAR TO MY MECHANIC. AFTER LOOKING IT OVER, HE TOLD ME TO TOW IT TO THE DEALER. I'M AT JUST OVER 119,000 MILES; HE FELT THIS MAY BE COVERED. UPON INITIAL DIAGNOSIS, THE DEALER DETERMINED THAT I HAVE A HOLE IN MY ENGINE BLOCK AND IT LOOKS LIKE THE ROD SHOT OUT OF THE BLOCK. THE MANUFACTURER SAID THEY ARE WILLING TO PICK UP 60% OF THE REPAIR WHICH WOULD LEAVE ME WITH A REPAIR BILL OVER THE VALUE OF THE VEHICLE. MY INSURANCE COMPANY DID AN INVESTIGATION, TODAY, AND DETERMINED THAT THE DAMAGE WAS MECHANICAL AND NOTED THE CRANKSHAFT WAS BROKEN. MECHANICAL FAILURE IS NOT COVERED BY MY INSURANCE. THE 2012 SANTA FE WITH THE THETA II ENGINES SHOULD HAVE BEEN INCLUDED IN THE THETA II RECALL REGARDLESS OF WHERE IT WAS MANUFACTURED. I FEEL FOR THE HYUNDAI AND KIA OWNERS WHO CONTINUE TO SUFFER THROUGH THESE CONTINUED ENGINE PROBLEMS MAKING THE CAR WORTHLESS.
Mileage: 119,126
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *BF CONSUMER STATED ENGINE WAS REPLACED.*JB
Mileage: 70,000
MY CAR STARTED TO RANDOMLY STALL WITHOUT ANY NOTICE OR CHECK ENGINE LIGHT. I BROUGHT MY VEHICLE TO A MECHANIC AND WAS TOLD ALL I NEEDED WAS AN OIL CHANGE. THEN ONE DAY MY CAR STALLED ON THE HIGHWAY. THE POLICE WERE NOTIFIED BY ANOTHER VEHICLE BECAUSE THEY THOUGHT MY CAR WAS ON FIRE. I CANNOT BELIEVE THEY HAVENT RECALLED THIS ENGINE YET. I COULD HAVE BEEN KILLED. I SAT ON THE HIGHWAY IN THE POLICE CAR UNTIL THE TOW TRUCK ARRIVED BECAUSE MY CAR STALLED IN A BAD LOCATION AND WAS SMOKING. MY CAR WAS TOWED TO THE NEAREST HYUNDAI DEALERSHIP AND IS NOW GOING THROUGH DIAGNOSTIC TESTING. HYUNDAI MANUFACTURER WAS DIRECTLY ENGAGED AND THEY ARE ASKING FOR PHOTOS OF THE ENGINE. HOW ABOUT KEEPING PEOPLE SAFE HYUNDAI AND RECALL THIS ENGINE AS WELL AND PAY FOR THE REPAIRS AS THE NEXT PERSON THIS HAPPENS TO MAY NOT MAKE IT OUT OF THEIR CAR TO TELL THEIR STORY.... TERRIBLE HORRIFYING INCIDENT.
Mileage: 108,000
I WAS DRIVING 65 MPH ON THE HIGHWAY. I HEARD A CLUNK IN THE ENGINE AND MY OIL LIGHT AND CHECK ENGINE LIGHT CAME ON. THE CAR LOST ALL POWER AND NOW I'M TOLD I NEED A NEW ENGINE. CAR ONLY HAS 108,000 MILES ON IT.
Mileage: 108,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. ADDITIONALLY, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TWO INDEPENDENT MECHANICS WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO COCONUT CREEK HYUNDAI 4960 NORTH, FL-7, COCONUT CREEK, FL 33073 (888) 441-7737 WHERE IT WAS DIAGNOSED THAT METAL SHAVING WERE IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO HANLEES HILLTOP HYUNDAI (510-222-8882, LOCATED AT 3285 AUTO PLAZA, RICHMOND, CA 94806) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 16263442. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Mileage: 58,000
WAS DRIVING ON THE HIGHWAY AND HEARD A LOUD KNOCKING. PULLED OFF EXIT RAMP AND CONTINUED TO FIND A SAFE PLACE TO PULL OVER. AFTER PULLING OVER INTO A PARKING LOT, THE KNOCKING IN THE ENGINE WAS MUCH WORSE. CALLED FOR A TOW AND WAS TOWED TO A GARAGE. THE REPAIR GARAGE STATED THE MOTOR HAD SPUN A MAIN BEARING. ( THE OIL FILTER WAS SAFED). AFTER THEY DID THERE WORK I DECIDED TO ATTEMPT TO DRIVE IT TO A DEALER SHIP. ON MY THERE THE PISTON ARM BROKE AND WENT THROUGH THE SIDE OF THE BLOCK. NOW THE VEHICLE IS NO GOOD.
Mileage: 125,000
DRIVING CA I580 WESTBOUND, BRIGHT SUNNY DAY (2:45PM 9/24/19) IN 2012 SANTA FE WITH 111K MILES ON IT. GOING HIGHWAY SPEED, WITHOUT WARNING (NO KNOCKING, NO ACCELERATION ISSUES) THE ENGINE SHUT DOWN: OIL, BATTERY AND ENGINE LIGHTS ILLUMINATED. HAVING NO POWER STEERING, I MUSCLED THE CAR DOWN THE NEAREST OFF-RAMP (COASTING 3/4 MILE, I WAS LUCKY TO BE IN THE FAR RIGHT LANE). I HAD ALSO OWNED A 2011 SONATA THAT WENT THRU 3 ENGINE FAILURES WITH SYMPTOMS (EACH TIME, ACCELERATION ISSUES, GEARING HESITATION AND KNOCKING OCCURRED). WITH THE SANTA FE, NO SUCH SYMPTOMS, IT JUST SHUT DOWN AFTER RUNNING PERFECTLY. I CALLED ROADSIDE ASSISTANCE AND THEY TRIED TO JUMP START THE CAR -- NO LUCK. A TOW TRUCK TOOK THE CAR TO A LOCAL HYUNDAI DEALERSHIP IN DUBLIN, CA. THEY DETERMINED THAT THE CRANKSHAFT WAS FROZEN CAUSING AN ENGINE SEIZURE. I ASKED IF THIS CAR WAS COVERED UNDER THE VARIOUS ENGINE RECALLS THAT HAVE PLAGUED NUMEROUS OTHER HYUNDAI MODELS AND THEY SAID "NO". SO IT SEEMS I AM ANOTHER VICTIM (4 TIMES OVER; THE SONATA WAS LEMON LAWED) OF HYUNDAI'S ENGINE SHODDY MANUFACTURING ISSUES. I AM AWAITING THE HYUNDAI SERVICE DEPARTMENT'S OFFICIAL REPORT AND COST ANALYSIS. I WILL BE CONTACTING HYUNDAI AMERICA'S CUSTOMER SERVICE TOMORROW.
Mileage: 111,700
I WAS DRIVING DOWN THE INTERSTATE WITH CRUISE CONTROL SET AT 80 MPH, WHEN THE ENGINE STARTED MAKING A HORRIBLE SOUND. A SOUND AS THOUGH IT HAD NO OIL. I PULLED OFF THE INTERSTATE AND HAD TO HAVE VEHICLE TOWED TO THE MECHANIC. I LEARNED THE ENGINE BLEW A ROD AND NEEDS TO BE REPLACED. 114,000 MILES ON IT.
Mileage: 114,000
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Mileage: 96,000
I WAS DRIVING ON THE INTERSTATE AT SPEED WHEN MY 2012 SANTA FE BEGAN MAKING A LOUD RATTLING SOUND AND LOSING POWER. I WAS ABLE TO SAFELY MOVE TO THE SHOULDER AND STOP. THE ENGINE THEN STOPPED. I WAS TOWED TO A LOCAL GARAGE WHERE A TECHNICIAN INSPECTED THE ENGINE. IT WAS FOUND THAT ONE CYLINDER FAILED AND FILLED UP WITH OIL CAUSING A TOTAL ENGINE FAILURE. THE ENGINE HAS TO BE REPLACED. MY VEHICLE HAS 101,000 MILES ON IT. VERY EXPENSIVE $6000.00 ENGINE REPLACEMENT. CAR HAS RUN WONDERFUL UP TILL THIS POINT.
Mileage: 101,000
I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE BEGAN TO MAKE A NOISE. IT IS AN ENGINE FAILURE AND HAS TO BE REPLACED.
Mileage: 102,000
WHILE DRIVING STRAIGHT AT HIGHWAY SPEED, THE ENGINE WARNING LIGHT CAME ON AND WITHIN 30 SECONDS THE ENGINE COMPLETELY SHUT DOWN. THE VEHICLE LOST ALL POWER AND CONTROL SO ABRUPTLY THAT I WAS NOT ABLE TO GET IT OUT OF THE TRAFFIC LANE. AFTER HAVING IT TOWED, TWO SEPARATE MECHANICS ADVISED THAT THE ENGINE HAS SEIZED DUE TO LOWER ENGINE FAILURE, LIKELY A DEFECT IN THE OIL SENDING UNIT. THE VEHICLE HAS 116,000 MILES, JUST BEING THE FACTORY WARRANTY LIMIT, AND HAD HAD REGULAR DOCUMENTED MAINTENANCE AND SHOWS NO SIGN OF ABNORMAL WEAR OR NEGLECT. I AN HAVING A COMPLETE AND COSTLY ENGINE REPLACEMENT. I HAVE CONTACTED HYUNDAI AND THEY REFUSE TO TAKE ANY RESPONSIBILITY FOR THE DEFECTIVE ENGINE.
Mileage: 116,000
CAR HAD 79000 MILES. WHEN DRIVING, MOTOR STARTED MAKING TICKING SOUND. I STOPPED THE CAR AND CHECKED THE OIL. IT WAS FULL. 2 MILES LATER, THE ENGINE STARTED KNOCKING, NO WARNING LIGHTS OF ANY KIND CAME ON ON THE DASH. BEFORE I COULD PARK IT OFF THE ROAD, A ROD WENT THROUGH THE BLOCK. THE BROKE ROD HAD A NUMBER 4 STAMPED ON IT.
Mileage: 79,000
WHILE TRAVELING HOME FROM VACATION ON I75S WE HEARD A STRANGE RATTLING SOUND AND IMMEDIATELY LOST ALL POWER. HAD TO COAST TO THE LEFT WHICH PUT US IN A VERY DANGEROUS SITUATION. HIGHWAY PATROL HAD TO STOP TRAFFIC AND WE WERE ABLE TO GET CAR TO THE RIGHT SIDE. BARELY. WAS TOWED TO THE NEAREST CHEVY DEALERSHIP BECAUSE NO ONE ELSE WAS OPEN. WAS TOLD I NEEDED A NEW ENGINE. I'VE OWNED THIS CAR FOR 2 YEARS WITH NO WARNING OF ANY PROBLEMS. THERE ARE NO RECALLS. I'M HAVING THE CAR TOWED TO MY HOME IN MS. CAR HAS 90,000 MILES. THERE ARE NO RECALLS BUT THERE SHOULD BE! THIS PROBLEM COULD HAVE CAUSED A SERIOUS ACCIDENT !
Mileage: 90,000
BOUGHT THE CAR WITH 139,000 MILES ON IT. HAD A CLEAN CAR VIN REPORT. DROVE IT FOR 3 MONTHS WITH NO ISSUES. SLOWED DOWN ON A DANGEROUS 2 LANE HIGHWAY FOR A CAR TURNING LEFT IN FRONT OF ME AND SUDDENLY COULDN'T ACCELERATE AND THE ENGINE LOST ALL POWER, MAKING A LOUD GRINDING NOISE. I WAS STUCK WITH NO STEERING, NO POWER AND NO HAZARD LIGHTS HALF WAY OFF OF THE HIGHWAY. LUCKILY A TRUCK PULLED IN BEHIND ME FOR SAFETY AND 2 PASSENGERS HELPED ME GET IT OFF THE HIGHWAY. HAD IT TOWED TO THE AUTO SHOP TO FUND THE ENGINE NEEDED TO BE COMPLETELY REPLACED. THE DEALERSHIP WAS KIND ENOUGH TO EAT THE COSTS OF LABOR, BUT WE ARE OUT ANOTHER $3,500 FOR AN ENGINE REPLACEMENT ON A CAR WE'VE ONLY HAD FOR 3 MONTHS. FURTHER RESEARCH SHOWS MULTIPLE DANGEROUS SITUATIONS OF ENGINE FAILURES ON THIS SPECIFIC MODEL YET NO RECALL HAS OCCURRED. WILL IT TAKE DEATH'S FOR HYUNDAI TO TAKE RESPONSIBILITY FOR KNOWINGLY KEEPING CARS ON THE ROAD WHERE ENGINES CAN COMPLETELY FAIL WITH ZERO WARNING?
Mileage: 150,769
DROVE THE VEHICLE TO AN EVEN WITH NO ISSUES. PARKED IN THE EVENT VENUE GARAGE. CAR RAN PERFECTLY UP TO THIS POINT. AFTER THE EVENT AS WE WHERE LEAVING THE GARAGE WE HEARD KNOCKING IN THE ENGINE AND HAD TROUBLE ACCELERATING. WE THOUGHT WE MAY HAVE GOTTEN A BAD BATCH OF GASOLINE AS WE FILLED THE CAR UP ON OUR WAY TO THE EVENT. WE DROVE THE VEHICLE HOME WITH VERY CAREFULLY AND HAD THE VEHICLE TOWED TO THE DEALER THE NEXT MONDAY. WE WHERE TOLD THE ENGINE NEEDED TO BE REPLACED TO HE TUNE OF $10,000. AS STATED BEFORE THE CAR RAN PERFECTLY ON OUR WAY TO OUR EVENT AND THE ENGINE WAS KNOCKING WHEN WE STARTED IT BACK UP. THE CAR HAS 104000 MILES AND HAS HAD VERY MINOR ISSUES UP TO THIS POINT. THE CAR IS STILL AT THE DEALER SO I DO NOT HAVE ANY DOCUMENTATION AS OF YET.
Mileage: 104,000
CAR ENGINE COMPLETELY DIED WHILE ON HIGHWAY WITHOUT ANY WARNINGS I AM CHOCKED MY CAR HAS BEEN PERFECT UNTIL NOW MY CAR BARELY PASSED 100,000 AND BOTH WARRANTIES EXPIRED ALSO BODY PANT IS CHIPPING OFF.
NHTSA REPRESENTATIVE, I AM WRITING TO INFORM THE NHTSA THAT OTHER HYUNDAI'S ENGINES OUTSIDE OF HYUNDAI'S 2012 AND 2013 ENGINE RECALL ARE EXPERIENCING THE SAME ENGINE FAILURE DUE TO ROD KNOCK, WHICH POSES A SEVERE SAFETY RISK AND THAT HYUNDAI IS NOT HELPFUL IN ANY WAY WHEN REPORTING THIS. OUR VEHICLE WHICH FAILED ON US 40 IN THE SMOKY MOUNTAINS IS A 2012 HYUNDAI SANTA FE VIN # #[XXX]. ON APRIL 10TH AT 6 PM WHILE TRAVELING ON US 40 IN THE SMOKY MOUNTAINS NEAR CHANDLER, NORTH CAROLINA IN OUR 2012 HYUNDAI SANTA FE TOWARDS OUR HOME IN DOWNERS GROVE, IL., WE BEGAN TO HEAR A KNOCKING IN THE ENGINE AT ANY SPEED GREATER THAN 65 MPH. SINCE WE WERE TRAVELING ON THE HIGHWAY WITH NO PLACE TO SAFELY PULL OFF SO WE SLOWED THE VEHICLE TO 60MPH HOWEVER THE KNOCKING SOUND BECAME WORST AND THEN THE CAR WOULD NOT GO ABOVE 55 MPH WITHOUT A TERRIBLE LOUD KNOCKING. THIS WAS OF COURSE VERY SCARY AND UNSAFE. WITH HAZARD LIGHTS ON, WE WERE ABLE TO EXIT US 40 IN CHANDLER NC ONLY ABLE TO DO <30 MPH AND THE VEHICLE DIED IN ENTRANCE OF THE SUNOCO GAS STATION IN CHANDLER NORTH CAROLINA. DURING THIS WHOLE TIME NO CHECK ENGINE OR ANY EMERGENCY LIGHT WARNED US OF THE ENGINE MALFUNCTIONING AND THE SAFETY RISK WE HAD ENCOUNTERED WITH THE ENGINE DYING. THE SANTA FE WAS TOWED TO THE HYUNDAI DEALERSHIP OF ASHEVILLE, NC AND DROPPED OFF AT 11PM WHERE IT WAS FOUND TO HAVE BAD ROD KNOCK AND NEEDING A NEW ENGINE. HYUNDAI SHOULD BE HELD RESPONSIBLE FOR THEIR ENGINES THAT PUT THEIR CUSTOMERS AT RISK AND 2012 SANTA FE ENGINE SHOULD BE ON THE CURRENT ENGINE RECALL FOR ENGINE FAILURE DUE TO ROD KNOCK. SEVERAL MECHANICS AT VARIOUS SHOPS HAVE STATED THIS IS HAPPENING REGULARLY TO HYUNDAI'S ENGINES. PLEASE ASSIST US IN HOLDING HYUNDAI RESPONSIBLE AND MODIFYING THE ENGINE RECALL TO CORRECTLY ENCOMPASS OUR MODEL (2012 SANTA FE ENGINES) BEFORE SERIOUS HARM COMES TO SOMEONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 119,000
THE VEHICLE WAS STATIONARY IN A PRIVATE PARKING LOT AT A DOCTOR'S OFFICE. I TRIED MANY TIMES TO START THE VEHICLE. THE ENGINE SOUNDED LIKE IT WOULD KICK OVER BUT DID NOT. I THEN HEARD A KIND OF WHIRRING SOUND WHEN ATTEMPTING TO START THE ENGINE AND NOTICED SMOKE COMING FROM UNDER THE HOOD. I EXITED THE VEHICLE AND OPENED THE HOOD. A SIGNIFICANT AMOUNT OF SMOKE WAS COMING FROM THE LOWER PART OF THE ENGINE. THE SMELL WAS KIND OF ELECTRICAL IN NATURE. I WAS CONCERNED THAT THE ENGINE WOULD CATCH FIRE SO I WENT INTO THE DOCTOR'S OFFICE, ASKED FOR A BOTTLE OF WATER, THEN DOUSED THE LEFT SIDE OF THE ENGINE. I LEFT MY CAR IN THE PARKING LOT AND WAS PICKED UP BY MY FAMILY. I AM QUITE AFRAID TO EVEN ATTEMPT TO START THE CAR AGAIN. I WILL HAVE TO CALL A TOW TRUCK TO TAKE THE CAR TO A MECHANIC. THERE IS NO REASON FOR THE ENGINE TO HAVE SMOKED LIKE THAT.
Mileage: 194,000
MY VEHICLE SUDDENLY SHUT OFF WHILE TURNING DOWN A CITY STREET AT SLOW SPEED. NO SAFETY/WARNING LIGHTS CAME ON. I CRANKED IT BACK UP AND IT RAN FINE FOR A FEW WEEKS. IT SEEMS TO RUN FINE ON OPEN HIGHWAY BUT AT A STOP OR SLOWER SPEED IT WILL CUT OFF LEAVING ME IN DANGER OF A COLLISION AT BUSY INTERSECTIONS. WITH NO WARNING AGAIN IT DID THE SAME THING AT A RED LIGHT. I CANNOT DRIVE MY VEHICLE NOW BECAUSE OF THE SAFETY HAZARD. I HAD MY TRUCK TOWED TO A GARAGE-THEN WAS ADVISED THAT A HYUNDAI DEALERSHIP WOULD NEED TO FIX IT SO I HAD THE EXPENSE OF TWO TOWINGS. THE HYUNDAI DEALERSHIP HAS NOW INFORMED ME THAT THE COMPUTER CHECK SHOWS A TIMING TOOTH MAY BE OFF AND THAT WITH THE EXPENSE IN WILL INCUR I AM BETTER LETTING THEM PUT AN ENTIRE NEW MOTOR IN. I AM SO UPSET THIS IS HAPPENING DUE IT BEING MY ONLY MEANS OF TRANSPORTATION.
Mileage: 130,000
FOR THE SECOND TIME OIL PRESSURE SWITCH HAS FAILED AND NEEDS TO BE REPLACED CAR ONLY HAS 58456 MILES ON IT ANOTHER 420 BUCKS
Mileage: 58,400
I HAD JUST MERGED ONTO THE INTERSTATE I-90 AT RUSH HOUR, AT ABOUT 55-60 MPH WHEN THE STEERING FROZE AND THE CAR TOTALLY STOPPED. FORTUNATELY I WAS ABLE TO GET THE CAR INTO THE BREAKDOWN LANE AND GET OUT OF TRAFFIC. THE CAR WAS TOWED TO THE DEALER WHERE I PURCHASED IT & MAINTAINED IT REGULARLY. THEIR MECHANICS CHECKED IT OUT. I WAS TOLD THE PROBLEM WAS THE BEARING MATERIAL WENT FIRST, CAUSING A SEIZED CRANKSHAFT. NEED A NEW ENGINE AT 105,000 MILES !!! DEALER COST OF NEW ENGINE WAS STATED AT $8000. THEY ALSO GAVE ME THE ALTERNATIVE OF BUYING A USED ENGINE FOR $6000 BUT ONLY WITH A 3 YR WARRANTY. AT MY NORMAL USAGE, ASSUMING I CONTINUE TO DRIVE ABOUT 17,500 MI/YEAR, IT WILL COST ME $8000 PLUS REGULAR MAINTENANCE TO GET ANOTHER 52,500 MILES OUT OF THIS CAR. THIS IS A TOTALLY UNACCEPTABLE ISSUE THAT THE MANUFACTURER IS NOT HANDLING IN A PRO-ACTIVE MANNER. AT LEAST HYUNDAI COULD EXTEND THE WARRANTY FOR MY CAR TO ALLOW THIS FIX TO BE DONE AT NO COST TO ME. THEY OBVIOUSLY KEPT THE SCOPE OF THEIR RECALL TOO NARROW BECAUSE PAGES AND PAGES OF COMPLAINTS EXIST ON NHTSA WEBSITE ARE DESCRIBING THE SAME PROBLEM THAT I HAD. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED.
Mileage: 105,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER IN JACKSON, TN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
2012 HYUNDAI SANTA FE PURCHASED AT 89,000 MILES FROM THE DEALER WITH CLEAN CARFAC. MAINTAINED WITH OIL CHANGES REGULARLY, EVERY 2-3K MILES. NO ISSUES. WENT TO START THE CAR 90 DAYS AFTER PURCHASING IT AND THE ENGINE FAILED, RUMBLED LOUDLY AND SHUT OFF. ENGINE LIGHTS CAME ON. MECHANIC TOLD ME IT WAS TENSION TIMING CHAIN & REPLACED IT FOR $2,000. 2 MONTHS LATER (NOW) THE SAME THING IS HAPPENING, ONLY NOW IT'S A LOUD KNOCKING NOISE AND BLUE INDIGO SMOKE COMING OUT OF THE EXHAUST. I HAVE NOT EVEN DRIVEN THIS CAR FOR 6 MONTHS AND I DO NOT DRIVE VERY OFTEN (LIVE AND WORK IN THE CITY). THIS SAME ENGINE IS IN THE 2013-2014 WHICH HAVE OFFICIALLY BEEN RECALLED, SO WE ALL NEED TO PLACE A LAWSUIT ON HYUNDAI FOR THE 2012 SANTA FE! MY MECHANIC TOLD ME THIS ENGINE IS DEFECTIVE AND THE MANUFACTURER DID NOT SEAL THE OIL PAN PROPERLY SO THE OIL LEAKS OUT CONSTANTLY WHILE THE CAR IS IDLE. I WAS TOLD IT NEEDS A NEW ENGINE, AND AM CURRENTLY FIGHTING WITH HYUNDAI CORPORATE TO GET THEM TO REPLACE IT FREE OF CHARGE! CAN ANYONE HELP!
Mileage: 89,000
WHILE DRIVING ON A BUSY STREET, I SLOWLY TURNED A CORNER AND SUDDENLY LOST MY POWER STEERING AND BRAKES AND THE ENGINE STALLED OUT. I IMMEDIATELY TURNED OFF THE ENGINE, SAT BRIEFLY BLOCKING THE HEAVY TRAFFIC, AFTER BEING SLIGHTLY SHAKEN IN THE INCIDENT, STARTED IT UP AGAIN AND PROCEEDED TO PARK AND GET LUNCH. AFTER LUNCH, THE CAR STARTED UP OK, I GOT ON THE ROAD AND SHORTLY AFTER, I NOTICED THE ENGINE LIGHT COME ON SO I IMMEDIATELY LIMPED INTO A NEARBY CAR REPAIR PLACE . THEY DETERMINED THAT THERE WAS VERY HEAVY SLUDGE CLOGGING THE OIL FILTER, EVEN THOUGH WE HAD REGULAR MAINTENANCE ON THE VEHICLE AND NEVER HAD ANY ENGINE INDICATORS EVER COME ON BEFORE. THEY CLEANED OUT THE SLUDGE IN THE ENGINE AND REPLACED THE FILTER AND PUMP. NOW THAT I AM READING ABOUT EVERYONE'S ENGINE PROBLEMS WITH OIL NOT GETTING INTO THE ENGINE, AND AFTER HEARING ON TV ABOUT HYUNDAI REFUSING TO RECALL MY PARTICULAR CAR, I AM VERY AFRAID TO CONTINUE DRIVING IT, SINCE RECENTLY I HAVE EXPERIENCED TWICE A CERTAIN SLUGGISHNESS/DRAGGING WITH A SLIGHT KNOCKING FEELING IN THE STEERING WHEEL. I NOTICED THIS EFFECT TWICE AFTER HAVING DRIVEN THE CAR AT SPEEDS OF 60-70 MPH FOR A LONG PERIOD OF TIME. EACH INSTANCE, I SLOWED TO THE SIDE OF THE ROAD, CHECKED TO SEE IF I COULD SEE ANYTHING OBVIOUS, WHICH I DIDN'T, STARTED UP AGAIN ONTO THE HIGHWAY. THE WEIRD DRAGGING AND SHIMMY CONTINUED, SO I DROVE AT OR UNDER 50 MPH UNTIL IT SLOWLY DISSIPATED AND WENT BACK TO WHAT FELT NORMAL. I WAS VERY DISAPPOINTED TO FIND OUT THAT THERE IS NO RECALL ON MY HYUNDAI SANTAFE 2012, WE BOUGHT IT SECOND-HAND FROM ENTERPRISE CAR SALES. I RELY HEAVILY ON THIS VEHICLE TO DRIVE 2 1/2 HOURS EACH WAY AT HIGHWAY SPEEDS TO CARE FOR MY ELDERLY MOM'S NEEDS IN BALTIMORE. I DON'T WANT TO DIE ON THE HIGHWAY BEFORE MY MOM DIES IN THE NURSING HOME!
Mileage: 124,000
WHILE DRIVING THE ENGINE WOULD DECELERATOR THEN CUT OUT. I CAN BE ON THE HIGHWAY GOING SPEED LIMITS OF 70 OR ON A SIDE STREET GOING 30 OR UNDER. IT EVEN HAPPENED WHEN I PULLED OUT OF MY DRIVE WAY AND DROVE DOWN MY STREET (4 HOUSES DOWN) AND GOT TO MY CUL-DE-SAC AND ALL POWER SHUT DOWN. NEIGHBOR HAD TO STOP TO AVOID HITTING ME BECAUSE I WAS ROLLING AND COULD NOT STOP. ALL POWER TO STEERING WHEEL AND BRAKES WOULD BE NON OPERATIONAL. I HAVE TO MANUALLY PULL THE WHEEL TO ONE SIDE TO AVOID TRAFFIC, CAUSING AN ACCIDENT, OR FROM BEING HIT BY HEAD ON TRAFFIC. THE FIRST OCCURRENCE WAS IN FEBRUARY OF 2017 AND THE MOST RECENT WAS JANUARY 18TH ON MY WAY HOME FROM WORK. IT HAS HAPPENED TO US OVER A DOZEN TIMES AND FOUND BLOGS THAT STATE THAT HYUNDAI DENIES THAT THIS IS HAPPENING.
Mileage: 125,000
MY VEHICLE IS A 2012 HYUNDAI SANTA FE WITH 131,000 MILES. I WAS DRIVING ON THE HIGHWAY TRAVELING ABOUT 65 MPH AND LOST POWER STEERING, POWER BREAKS, AND SPEED CONTROL. MY CAR BEGAN TO SLOW AND WOULD NOT ACCELERATE AND WAS DIFFICULT TO STEER. FORTUNATELY I HAD ENOUGH POWER/SPEED STILL TO GET OVER INTO THE BREAKDOWN LANE. I WAS ABLE TO USE MY DIRECTIONALS AND HAZARD LIGHTS ONCE ON THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND ATTEMPTED TO START IT AGAIN SEVERAL TIMES WITHOUT SUCCESS. THE CHECK ENGINE LIGHT WAS ON, AS WAS THE OIL LIGHT AND BATTERY LIGHT. THERE WAS NO DISCERNIBLE WARNING THAT WOULD HAVE INDICATED AN IMPENDING ENGINE FAILURE. I HAD ALREADY DRIVEN 75 MILES OF MY TRIP AND IT SIMPLY STOPPED RUNNING. IN THE MIDDLE OF THE HIGHWAY! THE CAUSE OF THE PROBLEM IS UNKNOWN TO ME AND CURRENTLY UNKNOWN TO MY MECHANIC. I HAD TO HAVE MY CAR TOWED 50 MILES TO THE MECHANIC. GETTING IT TO A DEALER WOULD HAVE BEEN EVEN FATHER.
Mileage: 131,000
MOTOR STARTED KNOCKING WHILE DRIVING, TOOK TO SHOP AND WAS TOLD MOTOR IS NO GOOD. NEEDS TO BE REPLACED. COST 6100.00
Mileage: 115,000
ON MONDAY, NOVEMBER 12, 2018 I WAS DRIVING AT 60 MPH ON INTERSTATE 64 IN NEWPORT NEWS, VA. I STARTED HEARING A CLANGING NOISE FROM THE FRONT OF THE CAR. I THOUGHT A FENDER HAD COME LOOSE. THE NOISE PERSISTED AND I REALIZED IT WAS COMING FROM THE ENGINE COMPARTMENT. MY VEHICLE, WITH 140,527 MILES ALSO HAD A BURNING SMELL ALTHOUGH THERE WAS NO FIRE. I PULLED OVER TO THE SIDE OF THE ROAD AND WAS TOWED TO WILLIAMSBURG HYUNDAI DEALERSHIP IN WILLIAMSBURG, VA. THEY CALLED ME LATER THAT DAY AND TOLD ME THAT "SOMETHING HAD COME LOOSE IN THE ENGINE AND MADE A HOLE IN THE ENGINE BLOCK". I WAS TOLD I NEEDED A REPLACEMENT ENGINE AT A COST OF $7,200 WHEN THE VEHICLE IS ONLY WORTH ABOUT THAT ON THE PRIVATE MARKET. THE DEALER DID NOT INFORM ME ABOUT THE ISSUES WITH THE THETA II ENGINES IN THE 2011-2014 HYUNDAI SONATAS WHICH HAS THE SAME ENGINE AND HAS BEEN RECALLED. I CALLED HYUNDAI CUSTOMER CARE AND OPENED A CASE WITH THEM ON NOVEMBER 15, 2018. THEY ADVISED ME TO HAVE THE DEALER SUBMIT A CLAIM REQUEST FORM CONCERNING THE INCIDENT AND THEY WOULD DETERMINE WHAT TO DO. NHTSA NEEDS TO RECALL ALL 2012 SANTA FE'S WITH THE THETA II ENGINE NOW BEFORE SOMEONE IS KILLED FROM A CRASH CAUSED BY AN ENGINE MALFUNCTION AT HIGH SPEED. MY HYUNDAI CASE NUMBER IS 12401191.
Mileage: 140,527
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT CONSUMER STATED CAR IS UNDRIVABLE, ENGINE FAILURE OR SMOKE COMING OUT OF THE TAIL PIPE. IT SHOULD BE RECALLED. *JB
Mileage: 121,000
WHILE DRIVING THE 2012 HYUNDAI SANTA FE TO TENNESSEE FROM ATLANTA, WITH MY WIFE AND DAUGHTER AS PASSENGERS, I FELT A HEAVY BUMP ON THE INTERSTATE, AND WONDERED IF A TIRE HAD GONE FLAT. SHORTLY AFTER THIS, I SAW HEAVY SMOKE IN MY REARVIEW MIRROR, LETTING ME KNOW THAT THERE WAS A PROBLEM WITH MY CAR. A PERSON DRIVING IN A LANE TO MY LEFT TOLD ME THE CAR WAS ON FIRE, SO I PULLED OVER IMMEDIATELY. I GOT MY WIFE AND DAUGHTER OUT OF THE CAR, AND WALKED THEM TO A SAFE DISTANCE ABOUT 150 FEET FROM THE CAR. I HAD THE CAR TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT A PISTON (OR PISTONS) HAD BLOWN THROUGH THE BOTTOM OF THE ENGINE, AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. IT WAS TOWED BACK TO MY HOUSE, AND WILL NO LONGER START. THIS WAS THE FINAL FRIDAY IN APRIL 2018. THE VEHICLE WAS IN MOTION, AT A SPEED NEAR 60 MPH, ON I-75 NORTH FROM ATLANTA, DRIVING STRAIGHT AHEAD.
Mileage: 155,000
DRIVING ON INTERSTATE HIGHWAY THE ENGINE HAD A FAILURE AND A ROD WENT THROUGH THE ENGINE BLOCK AND THE OIL DUMP STARTED A FIRE.
Mileage: 71,000
WAS DRIVING ON THE HIGHWAY AND HEARD A RATTLING/CLUNKING, MY RPM'S SHOT UP AND I COULDN'T ACCELERATE PAST 60. THE CHECK ENGINE LIGHT CAME ON AND THEN SHUT OFF BRIEFLY. THEN ALL OF THE LIGHTS ON MY DASHBOARD CAME ON AND I PULLED OVER BUT HAD NO POWER STEERING. ONCE I PULLED OVER THE CAR BEGAN TO SMOKE SO I TURNED IT OFF. I THEN HEARD A LOUD POP AND SAW A THICK BLACK SMOKE COMING FROM THE HOOD AND WITHIN 30 SECONDS THE FRONT OF MY CAR WAS IN FLAMES. IT IS BELIEVED TO BE AN ISSUE WITH THE ENGINE AND THERE IS THE START OF A CLASS ACTION LAW SUIT ON THIS ENGINE.
Mileage: 95,600
IT STARTING SLOWING DOWN WHILE DRIVING AND A REALLY LOUD NOISE AND THEN SHUT DOWN.. HAD TO HAVE IT TOWED TO AUTO LENDERS THAT WHERE I PURCHASE THE TRUCK AND THEY SAID THE ENGINE WAS DONE... SECOND OPINION AND THE MECHANIC INDICATED THE SAME "NEEDS A NEW ENGINE"
Mileage: 128,000
CATASTROPHIC ENGINE FAILURE ON THE HIGHWAY AT 112K MILES. CONNECTING ROD THROUGH THE BLOCK. THIS SAME ENGINE HAS BEEN RECALLED IN SONATAS AND KIA SORENTOS OF THE SAME YEAR, BUT FOR SOME REASON NOT THE SANTA FE. THE SONATA AND SORENTOS WERE RECALLED DUE TO MANUFACTURING PROCESSES LEAVING METAL DEBRIS IN OIL PASSAGES, WHICH EVENTUALLY BLOCKS OIL FROM REACHING THE ROD BEARINGS LEADING TO THE SAME FAILURE OUR SANTA FE EXPERIENCED. HYUNDAI NEEDS TO EXPAND THE RECALL TO ALL EFFECTED MODELS.
Mileage: 112,000
I OWN A 2012 SANTA FE., MY ENGINE SEIZED OUT OF BLUE ON A WELL MAINTAINED VEHICLE. THE 2012 KIA SORENTO ENGINE WAS RECALLED (WHICH IS THE SAME ENGINE AS MINE), AND 2013 & 2014 SANTA FE ENGINES RECALLED. CAN YOU PLEASE TELL ME WHY THE 2012 SANTA FE WITH SAME ENGINE AS THE SORENTO AND THE 2013 SANTA FE, HAS NOT BEEN RECALLED. I HAVE FOUND MULTIPLE REPORTS OF SAME PROBLEM ON THE INTERNET AND ON THIS SITE!
Mileage: 96,000
WHEN DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE SEIZED CAUSING THE STEERING WHEEL TO LOCK AND THE BRAKES BECAME EXTREMELY DIFFICULT TO PUSH IN. THE VEHICLE WAS ENTERING A TURN ON LAKE SHORE DRIVE IN CHICAGO IL. THE VEHICLE HAD TO BE TOWED OFF THE ROAD AND WILL NOT START.
Mileage: 100,339
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE HOOD. THE CONTACT PULLED OVER, LIFTED THE HOOD, AND NOTICED FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (MCGRATH CITY HYUNDAI, 6750 W GRAND AVE, CHICAGO, IL 60707) WAS CONTACTED AND STATED THAT NO OIL WAS GOING TO THE ENGINE. THE MANUFACTURER WAS ALSO CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
ON MAY 12TH, 2018 I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR STARTED TO JERK, I KEEP MY FOOT ON THE GAS BUT COULD FEEL THE CAR SLOWING DOWN. I WAS PASSING A VEHICLE AT ABOUT 60MPH AND ANOTHER CAR WAS BEHIND ME. THIS CAR HAS ABOUT 140,000 MILES ON IT. AND NOW IT'S KNOCKING. I HAD IT TOWED TO TEXAN HYUNDAI IN ROSENBERG, TEXAS. I WAS TOLD I NEED A NEW MOTOR. THIS ONE HAS INTERNAL PROBLEMS. I WAS ALSO TOLD THESE MOTORS ARE NO LONGER MADE AND ONE WAS FOUND WITH 75,000 MILES ON IT. TOTAL REPAIRS WAS CLOSE TO $8000. I HAVE KEPT IT WELL MAINTAINED AND NEVER HAD PROBLEMS WITH IT.
Mileage: 140,000
WHILE DRIVING UP HILL YESTERDAY MY CAR JUST DIED. THE ENGINE LIGHT WENT ON AND THE CAR STOPPED. I AM NOW LEARNING THAT HYUNDAI ENGINES HAVE A DEFAULT. THEY DO NOT LET ENOUGH OIL IN THE ENGINE REGARDLESS OF OIL LEVELS AND THUS AS YOU DRIVE, THE ENGINE IS DISINTEGRATING. THE ENGINES USUALLY DIE A LITTLE AFTER 100000 MILES. MY CAR HAS APPROXIMATELY 116000 MILES. THIS IS DANGEROUS. LUCKY THIS HAPPENED ON A SMALL BACK ROAD SO NO ONE GOT HURT, BUT WHAT IF THIS HAPPENS ON A MAJOR HWY? ACCIDENTS/DEATH EVEN. WE OWN ANOTHER 2012 SANTE FE AND I AM SCARED TO DRIVE IT NOW.
Mileage: 116,000
DRIVING DOWN THE TOLLWAY AT 75 MPH THE ENGINE MADE A KNOCKING SOUND AND THEN COMPLETELY SHUT DOWN. MY HUSBAND WAS ABLE TO COAST IF OFF THE TOLLWAY . IT WAS TOWED TO THE DEALERSHIP WHERE THEY CAME TO THE CONCLUSION THAT THE ENGINE BLEW AND RECOMMENDED GETTING A NEW ENGINE. HOWEVER, WITH IT BEING JUST AT 102K MILES ITS RIGHT OUTSIDE OF WARRANTY. THE DEALERSHIP IS TELLING ME CORPORATE WONT COVER IT BUT I HAVE FILED A FORMAL COMPLAINT WITH HYUNDAI CORPORATE AND THEY ARE IN THE PROCESS OF REVIEWING THE CLAIM. AFTER READING ALL OF THE OTHER HORROR STORIES, I BELIEVE THEY WILL COME BACK WITH SOME EXCUSE. THIS HAS GOT TO STOP. THEY SAID IT WOULD BE 3-5K JUST FOR A NEW ENGINE ALONE... THIS IS OUTRAGEOUS.
Mileage: 102,500
MY ISSUE IS THAT MY 2012 SANTA FE DIED WHILE I WAS DRIVING AT ABOUT 55 MILES PER HOUR. I WAS SOMEHOW ABLE TO MUSCLE THE STEERING WHEEL A BIT TO THE RIGHT TO GET OUT OF HEAVY TRAFFIC AND GET TO THE SIDE OF THE ROAD. THIS TOOK PLACE ON SATURDAY, MAY 5TH, 2018. I CAME VERY CLOSE TO SUFFERING PHYSICAL HARM AND EVEN DEATH. I HAD THE CAR TOWED TO A MECHANIC. THE CHARGE WAS $800 AND THEY THEN TOLD ME MY ENGINE WAS BLOWN DUE TO A ROD LODGING OR GOING THROUGH THE ENGINE. I ALSO INCURRED ABOUT $50 IN UBER FEES TO GO BACK AND FORTH. I KNOW THAT THERE IS NOT A RECALL FOR THE SANTA FE IN 2012 THOUGH I ALSO KNOW THAT HYUNDAI LOST A CLASS ACTION SUIT COVERING THIS SAME ISSUE AMONG OTHERS FOR THE 2012 SANTA FE. I WAS ADVISED TO HAVE THE CAR TAKEN TO THE DEALER FOR EVALUATION AND THEN THE DEALER WILL CONTACT HYUNDAI. I WILL HAVE TO HAVE THE CAR TOWED AGAIN. THIS WILL BE THE 3RD TOW. EACH TOW COST ABOUT $50. I AM CONFIDENT THAT THE ISSUE WAS A TIMING CHAIN BEING LOOSE OR MALFUNCTIONING CAUSING THE DESTRUCTION OF THE ENGINE. I WOULD LIKE HYUNDAI TO PROVIDE ME WITH A REPLACEMENT ENGINE FREE OF CHARGE AND REIMBURSE ME FOR MY EXPENSES. I WOULD ALSO LIKE TO EXPRESS THAT THIS EVENT HAS BEEN VERY UPSETTING AND THAT IT WAS JUST GOOD FORTUNE THAT MY WIFE OR 2 DAUGHTERS WERE NOT DRIVING THE VEHICLE AT THE TIME.
Mileage: 170,000
INTAKE MANIFOLD RUNNER CODE P200A MAKES CAR BOG DOWN WENT TO DEALER THE PART IS NOT AVAIL FOR 8 WEEKS SEEMS TO BE A BIG PROBLEM THEY HAVE SEVERAL CARS AT DEALERSHIP THAT DONT RUN NOW MINE DOES NOT WARRANTED PART BUT CANNOT GET PLEASE HELP BOGS DOWN CANT GO OVER 20 MPH
Mileage: 51,000
FAULTY THETA II ENGINE. DRIVING ON THE FREEWAY,HEARD KNOCKING NOISE IN THE ENGINE. TOOK THE CAR DIRECTLY TO THE DEALER, SERVICE ADVISOR HEARD THE SAME NOISE,SAID THE CAR WAS UNSAFE TO DRIVE. HE SAID SOME OF THEIR ENGINES HAVE THIS KNOWN PROBLEM & HE'D CHECK FOR A RECALL. SAID MINE WAS NOT RECALLED, I'D HAVE TO PAY FOR A NEW ENGINE. HE SENT THE CAR BACK TO THE MECHANIC WHO PUT IT ON A LIFT,HEARD THE NOISE,BROUGHT IT RIGHT BACK DOWN, AGREEING IT WAS THE KNOWN PROBLEM. THE SA SAID HE WOULD SUBMIT A REQUEST TO CORPORATE TO PAY FOR THE ENGINE. THE FACT THAT HE RECOGNIZED THE PROBLEM IMMEDIATELY AND KNEW TO DO A CORP. APPROVAL REQUEST TO PAY TO REPLACE THE ENGINE PROVES HE KNEW IT WAS A FAULTY ENGINE & HMA SHOULD PAY FOR IT. I RENTED A CAR TO DRIVE THE 2 HOURS HOME.MY CAR HAS BEEN THERE 10 WEEKS. HMA DENIED MY CLAIM 3 TIMES (ONCE AFTER THE DEALER ESCALATED THROUGH HIS DISTRICT MANAGER). AFTER MUCH RESEARCH I REALIZED THIS ENGINE HAS BEEN RECALLED FOR MILLIONS OF CARS - HYUNDAI & KIA, DIFFERENT MODELS, DIFFERENT YEARS. MINE IS NOT RECALLED - YET. THE ENGINE WAS MANUFACTURED SO THAT SHAVINGS DROP ON TO THE ENGINE AND EVENTUALLY CAUSE THE FAILURE (IT IS MUCH MORE DETAILED & TECHNICAL THAT THAT). IF I HAD CONTINUED DRIVING, THE RESULT WOULD HAVE BEEN THE ENGINE SEIZING WHILE DRIVING OR THROWING A ROD OUT OF THE ENGINE WHILE DRIVING. HYUNDAI HAS THIS ENGINE ON THE ROAD RIGHT NOW IN MILLIONS OF CARS, IT IS EXTREMELY DANGEROUS , THEY REFUSE TO TAKE RESPONSIBILITY (EXCEPT IN THE LAWSUIT THEY LOST). THEY ARE UNDER NHTSA INVESTIGATION FOR THE DELAYED RECALLS. THE OTHER 2 EXCUSES GIVEN TO ME BY HMA WERE: MY CAR IS 1K MI OUT OF WARRANTY & I DID NOT BUY IT FROM A HYUNDAI DEALER. ALL 3 REASONS (NO RECALL BEING THE FIRST) ARE COMPLETELY INVALID. THEY MANUFACTURED A FAULTY ENGINE. WHEN THE DEFECT APPEARS, WHERE THE CAR WAS PURCHASED AND WHETHER IT IS RECALLED YET, ARE NOT VALID EXCUSES.
Mileage: 101,160
THIS VEHICLE HAS A PROBLEM WITH STALLING AND HESITATION WHEN COMING OUT OF TURNS AND AT SPEEDS BETWEEN 60-80 MPH. I HAVE MENTION THIS TO THE DEALER SEVERAL TIMES AND THEY CONTINUE TO SAY THEY CANNOT FIND ANYTHING WRONG. BECAUSE THERE IS NEVER ANY LIGHTS ON AND NO CODES. THIS IS A VERY BAD PROBLEM SOMEONE IS GOING TO GET HURT FROM THIS OR DIE FROM THIS. BUT NO ONE WILL KNOW BECAUSE THE SYMPTOM WILL NOT SHOW UP AS A CODE ON THE SYSTEM, IF THEY DIE THE STORY CANNOT BE TOLD. PLEASE LOOK INTO THIS, I BET IF YOU CHECK WITH OWNERS OF THIS VEHICLE YOU WILL FIND THE SAME PROBLEM NOT ONLY THE SAME YR OF MINE BUT NEWER ONES. THIS PROBLEM HAS BEEN HAPPENING EVER SINCE I HAVE OWNED THIS VEHICLE. I HAVE NOW A 109,000 MILES ON IT NOW. ON 01/28/2018 IT DONE IT SEVERAL TIMES ON THE HIGHWAY.
Mileage: 109,000
VEHICLE BEGAN PRODUCING A LOUD KNOCKING SOUND WHILE ACCELERATING. MECHANIC ADVISED THAT CONNECTING ROD BEARING WAS DAMAGED. VEHICLE HAD APPROXIMATELY 100,000 MILES AND HAD RECEIVED REGULAR OIL CHANGES. MECHANIC RECOMMENDED REPLACING ENGINE.
Mileage: 100,000
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). DRIVING CAR AT 25 MPH - LOUD BANG IN ENGINE AREA FOLLOWED BY SHORT BURST OF BANGING. CAR THRU A CONNECTING ROD THRU THE MOTOR BLOCK. THIS IS A 2012 AWD SANTE FE MODEL - HERE IS THE CONNECTION THIS ENGINE WAS MADE IN ALABAMA THE 2.4 LTR FOUR CYLINDER AND WAS RECALLED DUE TO DEBRIS IN ENGINE CRANKCASES.....THE SONATA WAS THE RECALL. THIS SAME ENGINE IS IN MY SANTE FE. MY MILEAGE IS ONLY 59+ K MILES. THEY WONT REPLACE IT. YOUR NHTSA REPORTED THIS ON SEPTEMBER 25, 2015, A REPORT WRITTEN BY [XXX] OF CONSUMER REPORTS, THIS SAME ENGINE WAS PRODUCED FOR SANTE FE, KIA OPTIMA, KIA SORRENTO ETC. DON'T YOU THINK THAT THIS 2.0 LTR AND 2.4 LTR "THETA II" ENGINE, WHICH IN SONATAS ALONE WAS A 470,000 CAR RECALL... IS THE VERY SAME ENGINE THAT IS FAILING IN OTHER MODELS OF KIA AND HYUNDAI. THIS CATASTROPHIC ENGINE FAILURE AT ONLY 59K MILES COULD HAVE KILLED MY DAUGHTER IF SHE WAS ON THE FREEWAY. YOUR REPORT STATES THIS ENGINE IS THE SAME ENGINE BUILT IN THE SAME US MFGR PLANT IN ALABAMA AND THAT IT WAS ALSO USED IN THE HYUNDAI SANTE FE MY VEHICLE- BETWEEN THEIR PRODUCTION OF 2009 AND 2012 - STILL A COINCIDENCE --- I DON'T THINK SO. THERE ARE NUMEROUS REPORTS OF THIS ENGINE FAILURE IN THE INTERNET AND THE PRICING GAUGING OF THE CONSUMER FROM $4,500 TO OVER $8,000 WHEN THIS DEFECTIVE ENGINE SHOULD BE REPLACED FROM HYUNDAI FOR FREE. THEY ARE HIDING THE TRUTH HERE LOOK AT THIS NHTSA WRITTEN REPORT. I DON'T HAVE SPECIFIC PHOTOS BUT CAN GET THEM. TODAY THE HYUNDAI DEALERSHIP ON RT 130 BURLINGTON LOOKED AT MY VEHICLE AND DECLARED THAT I NEED A NEW ENGINE AND THEN SUGGESTED A USED LOW MILEAGE ENGINE. I WANT A NEW REPLACEMENT JUST LIKE THEY REPLACED IN THE SONATAS WITH THE VERY SAME ENGINE, IF YOU CAN HELP ME AT ALL OR REOPEN THIS CAN OF WORMS THAT HYUNDAI IS LEAVING UNDER THE RUG IT WOULD HELP OTHER PEOPLE WHO HAVE BEEN HURT BY HYUNDAI. MY CONTACT [XXX]- CELL [XXX] *DL
Mileage: 59,414
MILEAGE AROUND 82,000 MILES | ALWAYS HAD ROUTINE, ON TIME, MAINTENANCE | NO ENGINE LIGHT ON (OR ANY OTHERS) | ON A TRIP DRIVING DOWN THE HIGHWAY GOING AROUND 65MPH WITH CRUISE CONTROL SET (2 ADULTS AND 1 CHILD IN THE CAR, NOT TOWING ANYTHING), OUR SUV STARTED MAKING A STRANGE NOISE WHEN ACCELERATING, THEN PROGRESSED TO A CONSISTENT NOISE WHETHER ACCELERATING OR NOT. WE DECIDED WE NEEDED TO STOP IN THE NEXT TOWN (ABOUT 20 MILES AWAY) TO TAKE A LOOK, BUT BEFORE WE COULD REACH THE NEXT TOWN THE CAR WITHOUT WARNING SHUT DOWN, STARTED SMOKING, AND PIECES OF THE CAR FELL FROM BELOW THE CAR. MY HUSBAND RAISED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE, AND QUICKLY PUT IT OUT. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP AND JUST BY RAISING THE HOOD THE MECHANIC KNEW THE ENGINE EXPLODED, AND INFORMED US IT WOULD BE AROUND $6500 FOR A USED ENGINE. FROM THE TIME THE NOISE FIRST STARTED UNTIL THE ENGINE BLEW UP WE DROVE 12 MILES. WE HAVE TRIED CONTACTING HYUNDAI TO NOTIFY THEM OF THE ISSUE, AFTER WAITING ON HOLD FOR 30+MINUTES ALL THEY CAN SAY IS THERE IS NOTHING THEY CAN DO SINCE WE ARE OUT OF WARRANTY, WHEN WE ASK TO SPEAK TO A MANAGER ONE IS NEVER THERE AND THEY PROMISE THAT WILL HAVE THE MANAGER CALL US BACK, BUT WE HAVE NOT RECEIVED A PHONE CALL. AFTER RESEARCHING THIS ISSUE, IT SEEMS WE ARE NOT THE ONLY ONES HAVING ISSUES WITH THE ENGINE. MY HUSBAND USED TO SELL HYUNDAI'S AND KNOWS FOR A FACT THAT THE SANTA FE AND SONATA'S HAVE THE SAME ENGINE - THE 2011-12 SONATA ENGINE HAD A RECALL, WHY DIDN'T THE SANTA FE HAVE A RECALL? THE SANTA FE IS MY SECOND HYUNDAI TO OWN, I WILL NOT BUY ANOTHER DUE TO THE ISSUES WITH MY SANTA FE AND LACK OF CUSTOMER SERVICE. SIDE NOTE, WHY WOULD I SPEND $6500 ON ANOTHER ENGINE, WHEN THERE SEEMS TO BE AN EXPLODING PATTERN.
Mileage: 82,000
ENGINE FAILURE ON INTERSTATE WHILE TRAVELLING 70 MPH. KNOCKING NOISE AND COMPLETE LOSS OF POWER. WOULD NOT RESTART. DEALERSHIP ADVISED THE MOTOR LOCKED UP.
Mileage: 100,623
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A TAPPING NOISE OCCURRING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN LATER TAKEN TO ETTLESON HYUNDAI (6420 JOLIET RD, COUNTRYSIDE, IL 60525, PHONE NUMBER: (708) 231-4586) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER PLACED A TITLE BRAND ON THE VEHICLE AND WOULD NOT REPAIR THE VEHICLE DUE TO THE EXPIRATION OF THE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
PURCHASED VEHICLE NEW 6/15/12. WE CHANGED OIL AT PROPER INTERVALS. I NOTICED WHEN WE FIRST STARTED CAR A TAPPET NOISE COMING FROM ENGINE. NO LIGHTS SHOWN ON DASH. I IMMEDIATELY TOOK IT TO THE NEAREST HYUNDAI DEALER IN FEAR OF CAUSING DAMAGE TO ENGINE. THEY KEPT CAR FOR ABOUT 4 HOURS . THEY CALLED AND TOLD US ENGINE WAS GONE. WE PURCHASED EXTENDED WARRANTY AT TIME OF PURCHASE. THEY TOLD US SLUDGE WAS IN ENGINE. THIS WAS CAUSED BY OWNER NEGLECT. FOUND NUMEROUS OWNER TESTIMONIES ON LINE WHICH THE SAME THING. HYUNDAI HAS NUMEROUS CLASS ACTIONS SUITS ON THEM. THEY HAVE MAJOR MANUFACTURING PROBLEMS WITH THE CLEANING PROCESS WITH METAL FILINGS LEFT IN ENGINE. LOOK ON LINE UNDER HYUNDAI ENGINE FAILURES THERE ARE NUMEROUS WEBSITES REGARDING THIS ISSUE. CONSUMER NEEDS TO BE MADE AWARE OF THIS IF THEY DON'T ALREADY. WORD OF ADVICE , STAY FAR AWAY FROM HYUNDAI. THEY DON'T STAND BEHIND THEIR SO CALLED WARRANTY. THE EXTENDED WARRANTY IS NOT EVEN WORTH THE PAPER ITS PRINTED ON. THE BEST THING THEY COULD DO IS TAKE CARE OF ALL COMPLAINTS AGAINST THEM AND THEN GO BANKRUPT.
Mileage: 65,000
MY SANTA FE HAS ONLY 78,000 MILES ON IT AND HAS BEEN MAINTAINED VERY WELL. DESPITE THIS, DURING OUR EVACUATION FOR HURRICANE IRMA, THE ENGINE COMPLETELY LOCKED UP ON THE HIGHWAY, DRIVING ABOUT 70 MPH WITH CRUISE CONTROL. THE VEHICLE WAS NOT UNDER STRAIN, WE WERE NOT TOWING ANYTHING AND ONLY HAD 2 PERSONS IN THE CAR. WE WERE LEFT HAVING TO GET THE VEHICLE TOWED TO A REPAIR SHOP WHERE I WAS INFORMED THE THE THETA II 2.4L ENGINE THAT WAS IN MY VEHICLE WAS ON RECALL. HOWEVER THE RECALL ONLY COVERED THIS ENGINE IN THE HYUNDAI SONATA MODELS AND FOR SOME REASON WAS NOT COVERED IN THE SANTA FE. I CAN'T IMAGINE WHY AN IDENTICAL ENGINE WOULD BE RECALLED FOR THIS PROBLEM IN ONE MODEL VEHICLE BUT NOT IN ANOTHER. I HAD EVEN HAD THE OIL CHANGED 3 WEEKS PRIOR, WHICH THE MECHANIC CONFIRMED THAT EVERYTHING APPEARED FULLY FUNCTIONAL AND IN GOOD WORKING ORDER WITH THE OIL, TRANSMISSION AND COOLING SYSTEM.
Mileage: 78,000
DRIVING DOWN THE ROAD AND A CLICKING NOISE STARTED. IT GOT LOUDER AS WE WENT ALONG. TOOK IT TO GET DIAGNOSED AND WAS ADVISED THAT THE ENGINE IN THESE VEHICLES WAS BAD AND THE ONLY THING WE COULD DO WAS PUT IN A NEW ENGINE. NONE OF THE AREA USED PART STORES WILL SELL AN ENGINE FROM A 2012 BECAUSE IT IS DEFECTIVE SO CANNOT GET A USED ENGINE AND THEY WANT OVER 5K FOR A NEW ONE TO FIX A PROBLEM THAT IS KNOWN BY THE HYUNDAI COMPANY TO BE A PROBLEM.
Mileage: 116,225
WE BOUGHT OUR 2012 SANTA FE WITH 68K ON 8/29/16 FROM THE HYUNDAI DEALER. ON SATURDAY (8/19/17) THE VEHICLE COMPLETLY SHUT OFF WHILE DRIVING ONTO THE HIGHWAY (92K). THIS EXPERIENCE WAS TERRIFYING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, I PUT IT IN PARK AND MANAGED TO START THE VEHICLE AGAIN (THE DASH BOARD DIDN'T DISPLAY ANY LIGHT) AND DRIVE IT HOME WITHOUT ANY FURTHER ISSUES. ON SUNDAY 8/20, THE VEHICLE SHUT OFF WHEN ACCELERATING FROM A COMPLETE STOP, AGAIN THE VEHICLE STARTED AND WE WERE ABLE TO TAKE IT HOME. FIRST THING MONDAY 8/21, I DROVE THE VEHICLE TO THE HYUNDAI DEALER FOR TROUBLESHOOTING. THEY SPENT 2 HOURS AND WEREN'T ABLE TO TO FIND ANYTHING WRONG WITH THE VEHICLE. AS I WAS DRIVE OFF FROM THE DEALER, THE VEHICLE SHUT OFF ONCE AGAIN. I WENT BACK TO THE SERVICE AREA AND STATED THAT THIS VEHICLE WAS NOT SAFE TO DRIVE. THEY PROPOSED THAT THE CRANKSHAFT WOULD BE A GOOD STARTING POINT FOR THE SHUTTING OFF ISSUES. THEY KEPT THE VEHICLE FROM 8/21 THRU 8/24. THEY WANTED TO TEST THE VEHICLE AFTER DOING THE REPAIRS. I PICKED UP THE VEHICLE ON 8/24 AT 4:30PM. I WAS TOLD THE VEHICLE WAS ALL SET AND SAFE TO DRIVE. I WAS CHARGED $357 FOR PARTS AND LABOR. ON FRIDAY AUGUST 25TH ABOUT 6AM, I WAS DRIVING THIS VEHICLE TO WORK, WHILE THE CAR WAS ON THE FREEWAY (ABOUT 50MPH) I HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE LOST POWER AND I PULLED OVER TO THE SIDE OF THE FREEWAY. THE VEHICLE WAS MAKING A LOT OF NOISE AND DID NOT WANTED TO MOVE AT ALL. I TURNED IT OFF AND HAD THE VEHICLE TOWED BACK TO THE DEALER ONCE AGAIN THAT MORNING. I JUST RECIEVED A PHONE CALL TODAY (8/29) THAT THE ENGINE WAS BLOWN ON A PERFECTLY WELL MAINTAINED VEHICLE. THERE IS NO WARRANTY COVERAGE FROM NEITHER THE MANUFACTURER OR DEALER AND WE ARE BEING ASK TO PAY 5.5K PLUS TAXES FOR A REPLACEMENT ENGINE IN NEED. THIS BAD ENGINE SHOULD BE COVER BY THE DEALER OR MANUFACTURING.
Mileage: 10
I SEE THERE IS A RECALL FOR 2013-2014 FOR THE SAME ENGINE PROBLEMS I AM HAVING WITH MY 2012. IS ANYONE ELSE HAVING THE SAME ISSUE? THE ENGINE HAS SHUT OFF ON ME A FEW TIMES AND I HAD TO HAVE IT TOWED. NOW I AM HEARING A TAPPING AND IT JUST SEEMS LIKE THE ENGINE IS STRUGGLING TO WORK. IT SEEMS LIKE IT DOESN'T WANT TO GO UP HILL. I DON'T KNOW WHAT TO DO. I HAVE TO TAKE MY CAR HOME TODAY IF I MAKE IT THERE AND PARK IT. I STILL OWE ON IT UNTIL NEXT YEAR. MY FIANCEE WHO IS A DISABLED VETERAN AND I LIVE ON A FIXED INCOME. I DON'T KNOW HOW I AM GOING TO GET TO WORK TOMORROW.
Mileage: 165,700
CLICKING FROM ENGINE BUT DOES NOT START CRANKSHAFT FAILED/BROKEN UPPER OIL PAN BROKEN DUE TO CRANKSHAFT FAILURE WHILE DRIVING THERE WAS A CLICKING SOUND THEN IT FROZE UP THE STEERING WHEEL LOCKED AND HAD TO PULL OVER ON SIDE OF ROAD. TRIED TO RESTART THE RADIO CAME ON BUT THE ENGINE NEVER STARTED UP
Mileage: 80,000
JULY 17, 2017 - WHILE TRAVELLING FROM ANGIER, NC TO FAYETTEVILLE, NC; I STARTED HEARING A NOISE COMING FROM MY ENGINE, HAD CAR TOWED TO AAA CAR CARE CENTER. INFORMED OF RECALL ON ENGINE BY AAA REPRESENTATIVE. CALLED JOHNSON HYUNDAI OF CARY LOCATED IN CARY, NC TO CONFIRM CAR CAN GO THERE. JULY 18, 2017 ' CAR TOWED TO JOHNSON HYUNDAI OF CARY LOCATED IN CARY, NC. TALKED TO CAR MAINTENANCE CONSULTANT: MATTHEW (MATT) BROWNING. INFORMED MY CAR WAS OF 5 CARS THERE WITH ENGINE FAILURE. INFORMED OF RECALL PROBLEM WITH ENGINES. AUGUST 09, 2017 ' WENT TO JOHNSON HYUNDAI. INFORMED I WAS #5 AND INFORMED BY MATT THE PROCESS OF SENDING THE ENGINES TO BE DIAGNOSED. AUGUST 11, 2017 ' MATT CALLED ME TO INFORM ME THAT MY CAR DID NOT MEET THE RECALL SPECIFICATIONS BUT AN ENGINE COULD BE INSTALLED FOR THE COST OF $4400.00 AND I OKAYED IT. AUGUST 14, 2017 ' I CALLED FOR A LOANER. AUGUST 15, 2017 ' MATT CALL ME AND INFORMED ME THAT THE ENGINE THEY HAD DID NOT CHECK OUT AND MY ONLY GOOD OPTION WAS FOR THEM TO REBUILD MY ENGINE FOR $7000 TO $8000, THEY PUT IN A HIGH MILEAGE ENGINE THAT THEY WOULD NOT GUARANTEE OR COME PICK UP MY CAR. INFORMED THE OTHER CARS THERE WITH ENGINE FAILURE HAD WARRANTIES OR EXTENDED WARRANTIES. I ASKED IF I COULD FIND AN ENGINE AND MATT SAID OKAY. LATER, TEXTED MATT BACK THAT I FOUND AN ENGINE ONLINE FROM SWENGINES.COM. HE CALLED ME AND TOLD ME HE NEED THE VIN NUMBER OF THE ENGINE. AUGUST 16, 2017 ' MATT CALLED AND SAID HE NEED TO SEE THE ENGINE BEFORE HE COULD SAY HE COULD INSTALL IT OR GIVE ME A PRICE FOR INSTALLATION. AUGUST 17, 2017 ' I WENT TO JOHNSON HYUNDAI TO RETRIEVED MY CAR, MATT TOLD ME THAT HE WAS LOOKING OUT FOR ME AND TOLD ME THE CAR WAS STORED AT ANOTHER LOT. THE AAA TOW TRUCK RETRIEVED MY CAR.
Mileage: 103,000
I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR CUT OFF. AFTER COASTING TO A STOP, THE ENGINE WOULDN'T RESTART. TOWED IT TO THE HYUNDAI DEALERSHIP IN SPARTANBURG, SC. THEY CHARGED ME $110 FOR DIAGNOSTICS AFTER WHICH THEY TOLD ME IT WAS MY BATTERY. I WAS DRIVING HOME (NC) WHEN IT STARTED MAKING A HORRIBLE NOISE. I DROVE IT TO THE CLOSEST HYUNDAI DEALERSHIP WHERE THEY TOLD ME THE MOTOR WAS BLOWN.
Mileage: 74,000
ENGINE STARTED MAKING A POPPING SOUND CLOW TO FAST CONTINGENT ON THROTTLE. ENGINE THREW A ROD. NEEDS NEW ENGINE AT 77,000
Mileage: 77,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE LOST MOMENTUM BUT NEVER STALLED. THE VEHICLE WAS TAKEN TO ROCKLAND HYUNDAI (LOCATED AT 140 NEW YORK ROUTE 59, NANUET, NY 10954, TEL: 845-402-8623) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 08/09/17*LJ****UPDATED 08/23/17*LJ THE CONSUMER STATED THAT THE VEHICLE HAD AN OIL FILTER DEFECT. UPDATED 8/25/2017*JS *CN
Mileage: 43,000
THE CAR TURNS OFF WHILE DRIVING. IT HAS HAPPENED RANDOMLY. THE ENGINE DIES. I ALMOST GOT HIT BY A BIG RIG CAUSE MY CAR STALLED WHILE DRIVING ON THE FREEWAY.
Mileage: 129,000
WE HAVE HAD 3 SEPARATE INSTANCES WHEN OUR SUV STALLED AND THE ENGINE SHUT DOWN WHEN PROCEEDING TO DRIVE ONCE A STOP SIGNAL CHANGED. THE MOST RECENT OCCURRED YESTERDAY WHEN WE MADE A RIGHT TURN ONTO US 101 FROM STEINER STREET IN SF. THE POWER STEERING WENT OUT, THE BRAKES FAILED AND THE ENGINE SHUT DOWN. THE CAR RESTARTED ONCE I GOT IT BACK INTO PARK. IT WAS A HARROWING EXPERIENCE ON THIS BUSY STREET
Mileage: 16,000
AFTER 104,000 MILES, MY SANTA FE 2012 ENGINE DIED ON THE ROAD. HEARD A KNOCKING SOUND, AND THEN THE GEARS LOCKED, AND I WAS STUCK IN THE MIDDLE OF A BUSY STREET. THE SANTA FE WAS TOWED TO THE DEALERSHIP, AND TOLD THERE WAS A HUGE HOLE IN THE ENGINE. TOLD I WOULD NEED A NEW ENGINE. PRICE $8,000 FOR THE REPAIR. WENT TO MY LOCAL MECHANIC, AND PAID $5,000 FOR A NEW ENGINE. I NEED TO KNOW WHERE I CAN FILE WITH HYUNDAI, FOR I HEARD OF A POSSIBLE RECALL ON 2012 SANTA FE'S IN THE NEAR FUTURE. ANY SUGGESTIONS?
Mileage: 104,000
I WAS DRIVING ON A CITY STREET, HEARD A LOUD NOISE AND THEN THE ENGINE COMPLETELY SHUT OFF. I HAVE DONE RESEARCH AND FOUND SIMILAR ISSUES IN OTHER HYUNDAI VEHICLES WITH THE SAME ENGINE WHICH IS WHY THIS IS A HUGE SAFETY CONCERN
Mileage: 115,000
I HAVE A 2012 HYUNDAI SANTA FE I PURCHASED USED 2 MONTHS AGO. YESTERDAY ON EASTER HALF WAY BACK FROM FAMILY GATHERING ALL THE SUDDEN THE MOTOR STARTS MAKING VERY LOUD TICKING SOUND. I WAS TERRIFIED AS WAS MY 3 CHILDREN. I SLOW TO A COAST ANDCONTACT DEALER. THE OFFICE WAS CLOSED I TRIED MANY NUMBERS. THEN WHILE COASTING ON SIDE OF ROAD WITHIN ONLY MINUTES MY CAR MAKESVERY LOUD N JULTING POP SOUND STARTS SMOKING N METAL FLIES FROM UNDER THE VEHICLE. THE VEHICLE STOPS COMPLETELY N HAS TO BE TOWED. I PICK UP PIECES AFTER THEY COOL. THEY WAS SMOKING HOT BUT NO ENGINE LIGHT WARNING OR OVERHEAT WARNING WHAT SO EVER. AT DEALERS TODAY I WAS ABLE TO LOOK UNDER MY CAR AND A CHUNK OF THE BOTTOM.OF MOTOR HAD COMPLETELY BLOWN OUT PUTTING MY 3 BABIES MY BOYFRIEND N I IN SERIOUS DANGER. I JUST FOUND OUT THERE WAS A RECALL FOR SOME OF THESE MOTORS AND I THINK ITS CLEAR THAT THIS WAS A HUGE DEFECT AS WELL. CARS DON'T RUN FINE THEN BLOW HOLES IN BOTTOM OF MOTORS IN MINUTES OUT OF THE BLUE. PLS CONTACT ME. I HAVE LESS THAN 100,000 ON THIS CAR AND EVERYTHING IN IT. PLS HELP MY FAMILY. I WAS SIMPLY TURNING OFF A CITY STREET ON HH HWY ONLY GOT UP TO 20 TO 25 WHEN TICKING BEGAN. (I HAVE VIDEO SO YOU CAN HEAR NOISE BUT WOULDNTLET ME SEND)
Mileage: 96,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WITHOUT WARNING, THE ENGINE SEIZED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE VEHICLE WAS EXHIBITING THE SAME CONDITION IN THE RECALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ENGINE ASSEMBLY WAS REPLACED. THE CONTACT WAS UNCERTAIN IF THE OEM PART WOULD FAIL AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 85,155. UPDATED 06/21/17*LJ *CN
Mileage: 85,155
BEGAN MAKING LOUD KNOCKING SOUND. AND ENGINE DIED. OIL CAME OUT OF THE BOTTOM OF THE CAR. THE CAR WAS TRAVELING AT APPROXIMATELY 55 MILES PER HOUR WHEN IT BROKE DOWN. IT WAS ON A BUSY HIGHWAY TRAVELING STRAIGHT.
Mileage: 90,000
TAKATA RECALL I BROUGHT MY CAR 1 YEAR AGO I'VE BEEN DOING MAINTENANCE OIL CHANGE, TUNE UP ON MY CAR, HOWEVER IT STARTED MAKING SOME TYPE OF TICKING NOISE WHEN I BROUGHT IT BACK TO THE DEALERSHIP I WAS TOLD I COULD PAY FOR A NEW ENGINE OR DRIVE THE CAR UNTIL IT BREAKS DOWN. I DON'T HAVE ANY MONEY FOR A NEW ENGINE. I PUT 5000 DOLLARS ON THE CAR FOR A DOWN PAYMENT. IM ALSO FINANCIN IT AT THIS TIME. ALSO THE BREAKS MAKING A SQUEAKY SOUND IN I KNOW MY BREALS ARE GOOD.
Mileage: 86,700
WAS DRIVING ON I 5 IN CALIFORNIA WHEN ENGINE BEGAN TO KNOCK LOUDLY. PULLED OVER AND HAD THE CAR TOWED TO THE DEALER. DEALER COULD NOT VISUALLY FIND ANY REASON FOR ENGINE MALFUNCTION & SAID HYUNDAI SHOULD COVER IT DUE TO IT ONLY HAD 63,000 MILES. THEY SUBMITTED MY CLAIM AND IT WAS DENIED. I TRIED TO APPEAL BUT WAS TOLD THEIR DECISION WAS FINALE. THE DEALERSHIP WAS ASTONISHED AS WAS I. I WAS TOLD AT THE DEALER IT WAS AN OIL ISSUE AND WAS TOLD IT WAS NOT A LACK OF OIL BUT CLEARLY A MANUFACTURER DEFECT, AND YET HYUNDAI REFUSED TO HELP.
Mileage: 63,017
MY WIFE WAS DRIVING AT HIGHWAY SPEEDS ON THE BELTWAY AROUND DC WHEN THE ENGINE SEIZED AND THE CAR SHUT DOWN. SHE WAS ABLE TO COAST TO SHOULDER WHERE AAA THEN CAME AND TOWED HER TO A SHOP. SHOP SAID IT WAS THE ENGINE AND WE HAD TO TAKE IT TO A HYUNDAI DEALER. DEALER SAID IT WAS A BATTERY ISSUES, REPLACED THE BATTERY AND CHARGED US FOR IT. FOUR DAYS LATER AT HIGHWAY SPEEDS ON I-95 NORTH THE ENGINE LOCKED UP AGAIN. THE DEALER IS TELLING US IT IS NOW AN ENGINE ISSUE, WHICH WAS SOMEHOW NOT THE PROBLEM THE FIRST TIME. THE CHECK ENGINE AND WARNING LIGHTS DID NOT COME ON BEFORE THE FAILURE AND ALL OF THE FLUIDS ARE FULL TO STANDARD LEVELS. THE DEALER IS SAYING THEY HAVE TO REPLACE THE ENGINE AND HYUNDAI CORPORATE IS SAYING THERE IS NOTHING THEY WILL DO FOR US. VEHICLE WAS BUILT ONLY 5 YEARS AGO, AND ONLY HAS 72,000 MILES ON IT. BECAUSE WE ARE THE SECOND OWNER, THE ORIGINAL 75,000 MILE WARRANTY NOW ONLY GOES TO 62,000. SHE OR ANYBODY ELSE AROUND HER COULD HAVE BEEN KILLED.
Mileage: 72,000
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *LD THE CONSUMER STATED THAT THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WOULD NOT START AND THE SHIFT LOCK FROZE. THE ENGINE NEEDED TO BE REPLACED. *JS
4/1/2016: DRIVING ON INTERSTATE I-40 WESTBOUND IN LAS CRUCES IN A CONSTRUCTION ZONE, THE CAR ENGINE DIED, BUT I WAS ABLE TO GET TO SHOULDER. CAR TOWED TO AUTO REPAIR SHOP, BUT PROBLEM COULD NOT BE DIAGNOSED; CAR EVENTUALLY RESTARTED. 2ND ATTEMPT TO DIAGNOSE ON 4/11/16; NONE COULD BE FOUND. CAR STARTED TO MAKE OCCASIONAL LOUD ENGINE NOISE OVER ENSUING MONTHS. I CONTACTED HYUNDAI, AND IN OCTOBER 2016 WAS TOLD TO BRING CAR 100 MILES BACK TO LAS CRUCES, NM (BORMAN AUTOPLEX) FOR FURTHER DIAGNOSIS. BORMAN DIAGNOSED METAL SHAVINGS IN ENGINE (SIMILAR OR IDENTICAL TO PROBLEM FOR THE 470,000 SONATAS WITH METAL SHAVINGS IN THE ENGINE). A FULL ENGINE FAILURE AND ENGINE REPLACEMENT WAS RECOMMENDED. I CONTENDED THAT THE ENGINE SHOULD BE REPLACED FREE OF CHARGE, AS IT WAS A MANUFACTURING DEFECT AND THE VEHICLE DYING WITHOUT NOTICE WHILE BEING DRIVEN COULD PROVE DANGEROUS OR FATAL TO THE DRIVER/PASSENGERS. THE ENGINE FAILED FULLY, AND THE VEHICLE IS NOT DRIVABLE. AGAIN, ISSUE BEGAN 4/1/2016; ENGINE FAILED COMPLETELY 12/28/2016. *TR
Mileage: 75,800
TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT WAS ALERTED OF FLAMES UNDER THE VEHICLE AS BLACK SMOKE POURED FROM THE ENGINE. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DEPLOYED. THE CONTACT RECEIVED BRUISES ON THE FACE AND CHEST AND EXPERIENCED TROUBLE BREATHING. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TOWED AND DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
WELL MAINTAINED ENGINE WITH 128,000 MILES FAILED CATASTROPHICALLY WITHOUT WARNING AT HIGHWAY SPEED. OIL PRESSURE, RPM AND TEMPERATURE GAUGES DID NOT INDICATE A PROBLEM. PISTON APPARENTLY SHATTERED AND BLEW THROUGH THE BOTTOM OF THE ENGINE.
Mileage: 128,000
ALL EVENTS OCCURRED WHILE VEHICLE WAS STATIONARY.BEGAN TO HAVE A INTERMITTENT NO START CONDITION AROUND THE THIRD WEEK OF JANUARY 2016. THETA 2.4 ENGINE #165130 WOULD NOT TURN OVER. A JUMP START WITH 2ND VEHICLE BATTERY SUPPLY AND JUMPER CABLES WERE NEEDED FOR ENGINE TO RUN.TESTED THE BATTERY VOLTAGE OUTPUT ON SANTA FE WITH ENGINE COLD 12.65 AND ENGINE RUNNING 13.96 TO 14.02 RANGE ALL STARTING AND CHARGING COMPONENTS WERE OPERATING IN NORMAL CONDITIONS AND NO CHECK ENGINE OR BATTERY INDICATORS ILLUMINATING. NO SIGNS OF ENGINE MALFUNCTION WAS EVIDENT. ON 01/29/2016 AFTER HAVING TWO MORE NO STARTS WENT AHEAD AND REPLACED THE BATTERY WITH BRAND NEW ONE. ENGINE WOULD CRANK BUT NOT START.TESTED VOLTAGE ON BATTERY, ALTERNATOR, STARTER,IGNITION AND FUEL PUMP RELAYS. HAD SPARK ON ALL COILS AND FUEL. AIR FILTER WAS NEW. FELT CONFIDENT THERE WAS NO NEED TO CHECK COMPRESSION AS THERE WERE NO MECHANICAL SIGNS PRESENT. AT CERTAIN TIMES SOME ENGINE COMPONENTS DUE WEAR OUT SO I HAD A MECHANIC INSPECT THE ENGINE AND ASKED HIM TO REPLACE THE CRANKSHAFT SENSOR. ENGINE WOULD NOT TURNOVER AFTER SEVERAL ATTEMPTS AND HE COULD NOT DETERMINE THE CAUSE. ON 01/30/2016 CONNECTED MY OBD2 AND GOT A TOTAL OF 11 CODES, P0445,261,267,270,264,448. FIVE OUT OF FIRST ELEVEN WERE DISPLAYED TWICE EXCEPT P0448.I HAD THE CAR TOWED TO A HYUNDAI AUTHORIZED SERVICE DEPT ON 02/02/2016 THE SERVICE ADVISER AT FRANK HYUNDAI ADVISED ME HIS MECHANIC PERFORMED A COMPRESSION AND LEAK DOWN TEST AND INFORMED ME ENGINE HAD LOW COMPRESSION IN 3 OUT OF 4 CYLINDERS WITH ACTIVE CODES P0223 P0445 AND P2106.ONE CYLINDERS WAS SAID TO BE BLOWING AIR UP TOWARDS VALVE COVER.I WAS TOLD THEY SUSPECTED PISTON RINGS OR CYLINDER HEAD WAS CAUSE OF ENGINE FAILURE.HAD CAR TOWED HOME. AFTER FINDING BLOWN FUSE I WAS ABLE TO START CAR BUT SHUT IT DOWN IMMEDIATELY FROM LOUD NOISE COMING FROM VALVE TRAIN ROTATING ASSEMBLY.UNKNOWN SYMPTOMS.
Mileage: 71,348
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED WITH NO WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Mileage: 51,000
WHILE DRIVING AT FREEWAY SPEED, CAR SHUT DOWN UNEXPECTEDLY, AND RESTARTED. DURING INTERIM 20 SECONDS, ATTEMPTED TO PULL VEHICLE TO LEFT SHOULDER AS I WAS DRIVING IN FAR LEFT LANE. I FELT "ENGINE DROP" OR A FEELING WHEREAS THE CAR NO LONGER FELT POWERED, CUE THAT THE ENGINE HAD WENT OFF. POWER STEERING WENT MANUAL ALONG WITH OTHER POWER ASSIST DEVICES LIKE POWER STEERING. ON DIRT SHOULDER OF FREEWAY ATTEMPTING WITH MANUAL BRAKES AND STEERING TO BRING VEHICLE OFF ROADWAY. VEHICLE RESTARTED DURING MANEUVER. STILL MOVING AT SAFE SPEED ATTEMPTED TO MERGE BACK ONTO THE FREEWAY, HAVING NOT YET DECELERATED ENOUGH YET TO CONTINUE TO PULL OVER....CLEAR AND DRY CONDITIONS IN NORTH LA COUNTY. THIS VEHICLE HOWEVER HAS ALWAYS HAD "OVERLY RESPONSIVE" OR "VERY TIGHT" STEERING, FOR LACK OF BETTER TERMINOLOGY. I LEASED THE VEHICLE AND DID NOT FULLY REALIZE, UNTIL SOME TIME PASSED, WHAT THIS 'STEERING CHARACTERISTIC' WOULD MEAN IN THE FUTURE, IN AN EVENT REQUIRING ACCURATE AND RESPONSIVE STEERING COMBINED WITH THE ABILITY TO MAINTAIN CONTROL. THE SUDDEN ENGINE POWER RESUMING, COMBINED WITH, WHAT THIS WRITER WOULD DESCRIBE AS "TIGHT STEERING" TO BEGIN WITH, MADE THE VEHICLE ROLL. THE VEHICLE, WITH WHAT FELT LIKE A "HIGH CENTER OF GRAVITY" ALWAYS FELT LIKE IT WOULD ROLL IF ONE WERE TO HAVE TO MOVE QUICKLY TO AVOID SOMETHING IN THE ROAD FOR EXAMPLE. I DID NOT REALIZE THIS FEATURE DURING MY TEST DRIVE. BEING A LESSEE I WAS OBLIGATED TO KEEP THE VEHICLE FOR 3 YEARS. THE VEHICLE ROLLED SEVERAL TIMES WHILE CROSSING 3 LANES OF AN OCCUPIED NORTHBOUND HIGHWAY 14. A SUDDEN JOLT RESULTED IN A FRACTURE OF L1 VERTEBRAE. DURING ROLL, JACK BECAME UNDONE FROM WHERE IT WAS FACTORY MOUNTED UNDERNEATH LIFT UP COVER, AND HAD NEVER BEEN REMOVED. FLAILING AROUND IN THE VEHICLE NOW WAS THIS HEAVY SCISSOR JACK BOUNCING AROUND IN THE VEHICLE COMPARTMENT WITH ME. I AM GLAD TO BE ALIVE. *TR
Mileage: 32,000
WHILE STOPPED AT A RED LIGHT ON AN INCLINE, VEHICLE DID NOT MOVE WHEN GAS PEDAL WAS PRESSED. IT FELT LIKE THE CAR HAD STALLED OUT BUT THE RPM'S WERE STILL BETWEEN 1 AND 2. WHEN I PRESSED HARDER ON THE GAS THE CAR LURCHED FORWARD. THIS HAS HAPPENED SEVERAL TIMES AND IS NOW HAPPENING MORE OFTEN, NOT ALWAYS ON AN INCLINE OR WHEN TEMPERATURE OR ENGINE IS COLD. TAKING TO DEALER FOR REPAIR BUT TOLD IF THEY CAN'T DUPLICATE THEY CAN'T DO ANYTHING ABOUT IT. I HAVE ONLY OWNED THIS CAR 4 MONTHS AND WANT TO GET RID OF IT BECAUSE I'M AFRAID TO DRIVE IT NOW. NOT SURE IF ITS A PROBLEM WITH THE TRANSMISSION OR FUEL SYSTEM BUT SOMETHING IS DEFINITELY NOT RIGHT. HOPE IT HAPPENS FOR THE DEALER SO IT CAN BE FIXED. *TR
Mileage: 56,500
DRIVING DOWN THE STREET AND WITHOUT WARNING THE CAR JUST DIED. I DIDN'T KNOW WHAT WAS GOING ON AS NO LIGHTS APPEARED BUT THE STEERING WAS VERY DIFFICULT AND I REALIZED THE CAR JUST STOPPED RUNNING FOR NO REASON. IT WAS VERY ALARMING SINCE I WAS IN THE MIDDLE OF THE ROAD DRIVING. NOT STOPPED OR TURNING. LUCKILY THERE WERE NO CARS BEHIND ME BUT HAD I BEEN ON A BUSIER ROAD OR GOING AT A HIGHER SPEED, IT COULD HAVE BEEN EXTREMELY DANGEROUS AND EVEN MORE SO FOR AN INEXPERIENCED DRIVER. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR NOW. *TR
Mileage: 15,960
ON TWO SEPARATE OCCASIONS, MY 2012 HYUNDAI SANTA FE STALLED, FOR NO APPARENT REASON, CAUSING LOSS OF STEERING, WHEEL CONTROL, AND BRAKES. ON THE FIRST OCCASION, I WAS DRIVING THROUGH A MALL PARKING LOT. WHILE MAKING A LEFT TURN AND ATTEMPTING TO DRIVE DOWN A ROW OF PARKING SPOTS, MY CAR STALLED AND I WAS UNABLE TO TURN THE STEERING WHEEL, BRAKE OR GUIDE THE VEHICLE. ON THE SECOND OCCASION, I WAS TURNING LEFT DOWN THE STREET TO MY HOME. AGAIN, WITHOUT WARNING, THE CAR STALLED, VARIOUS LIGHT ELIMINATED ON THE DASH, AND I LOST COMPLETE CONTROL OF THE VEHICLE. I HAD NO ADVANCED WARNING AND THE CAR OTHERWISE SEEMED TO BE RUNNING NORMALLY. *TR
Mileage: 24,870
FIRST TIME THE INCIDENT HAPPENED I WAS DRIVING ABOUT 20 MPH, AND AS I MADE A LEFT TURN THE CAR DIED COMPLETELY. NO CONTROL OF STEERING AND HAD TO BRAKE VERY HARD TO GET THE CAR TO STOP. PUT IT IN PARK AND CAR STARTED RIGHT UP AGAIN. LUCKILY NO OTHER CARS WERE AROUND ME. IT HAPPENED AGAIN ABOUT 1 MONTH LATER AFTER MAKING A LEFT TURN AGAIN. TOOK THE CAR TO THE HYUNDAI SERVICE DEALER AND HE REPLACED THE THROTTLE BODY AND CLEANED ALL THE GROUNDS. THE CAR RAN GREAT FOR ABOUT 6 MONTHS AND ABOUT 3 MONTHS AGO I WAS DRIVING ON A FREEWAY OFF RAMP GOING ABOUT 25 MPH AND THE CAR COMPLETELY DIED AGAIN. I PUT THE CAR IN NEUTRAL AND TURNED IGNITION ON AND IT STARTED RIGHT UP. ONE MORE INCIDENT OCCURRED, 2 WEEKS AGO, WHILE SLOWING TO A STOP SIGN THE CAR DIED AGAIN. I EVEN CHANGED TO A HIGHER GRADE GAS. BUT I AM STILL HAVING THE SAME PROBLEM. I FEEL UNSAFE AND INSECURE DRIVING THIS VEHICLE. I DON'T THINK HYUNDAI CAN FIGURE OUT HOW TO SOLVE THIS PROBLEM WITH THESE SANTA FE'S. WE WILL BE TAKING THE CAR BACK TO THE HYUNDAI SERVICE CENTER AGAIN NEXT WEEK. *TR
Mileage: 30,000
WE EXPERIENCE A FEELING OF LOSS OF POWER AND ALMOST STALLS WHILE TRYING TO MAKE LEFT OR RIGHT HAND TURNS FROM A COMPLETE STOP. IT HAS HAPPENED SINCE WE PURCHASED CAR IN 2012 BUT SO INTERMEDIATELY THAT WE WOULD JUST TRY AND EXPLAIN IT AWAY (WE CAME UP WITH OH - WE ARE TRAVELING IN THE MOUNTAINS, GOT BAD GAS, WEATHER HOT, WEATHER COLD, MAYBE I IMAGINED IT) BUT WHEN I ALMOST GOT HIT IN THE SIDE TOOK IT IN TO DEALER AGAIN. THEY HAVE HAD IT 4 TIMES FOR THE SAME TROUBLE AND UNTIL THE LAST VISIT COULD NOT DUPLICATE IT - DEALER IN JUNE 2014 KEPT CAR MANY DAYS AND THEN I RECEIVED A CALL FROM SERVICE MANAGER WHO ASKED IF I BRAKED LEFT FOOTED - WELL YES I DO AS MY HUSBAND DOES. HE SAID THEY COULD DUPLICATE THE PROBLEM ONLY WHEN THEY LEFT FOOTED BRAKED AND THEIR SOLUTION WAS TO NOT DO THAT. I ASKED SOME MORE QUESTIONS, BASICALLY WHY THAT WOULD MAKE A DIFFERENCE SINCE WE HAVE ALWAYS DONE IT. HE SAID SINCE THE TOYOTA PROBLEMS THE SENSORS IN CARS ARE MORE SENSITIVE? I TOLD HIM THERE ARE OVER 80 COMPLAINTS WITH THE ODI FOR SAME PROBLEM IN 2012 SANTA FE - HE SAID OH THAT IS A DIFFERENT PROBLEM - I READ ALL OF THEM - TROUBLE SOUNDS THE SAME TO ME. WE RESEARCHED THIS CAR BEFORE BUYING - NOTHING IN THEIR ADVERTISEMENTS, PAPERWORK OR ON THE NET SAID LEFT FOOTED BRAKING WILL CAUSE YOUR CAR TO STALL - WE WOULD NOT HAVE PURCHASED IT HOWEVER, I AM NOT EVEN POSITIVE THAT IS THE PROBLEM. I DID ALSO OPEN A COMPLAINT WITH HYUNDAI - THEY DENIED A CLAIM OF A LEMON CAR AND SAID TO JUST TO STOP BRAKING LEFT FOOTED. THE LETTER SAID THEY DROVE IT 200 MILES WITH NO DUPLICATION OF TROUBLE WHICH IS NOT WHAT THE SERVICE MANAGER TOLD ME - THEY WERE ABLE TO DUPLICATE IT. WE NOW HAVE A CAR I WILL NOT DRIVE BECAUSE IT IS DANGEROUS AND WHO WOULD BUY IT SINCE WE WOULD HAVE TO DISCLOSE THIS HESITATION PROBLEM. JUST REC. LETTER FROM LAWYER ASKING US TO CALL HIM - HAVE NOT YET. *TR
Mileage: 1,000
WHEN MAKING A RIGHT HAND TURN AT SLOW SPEED THE CARS STALLS OUT. TODAY 7/16 IS THE 3RD TIME THIS HAS HAPPENED. THE SAME EVENT HAPPENED TWICE IN THE SAME WEEK ABOUT 6 MONTHS AGO THEN NOT AGAIN. THIS SOUNDS TOO SIMILAR TO THE PROBLEMS W/ GM CARS. *TR
Mileage: 44,332
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 6,520. UPDATED 09/02/14*LJ
Mileage: 5,000
AFTER DRIVING TO WORK (APPROXIMATELY 27 MINUTES AT SPEEDS UP TO 70+) I PULLED INTO MY WORK PARKING LOT LIKE I HAVE DOWN THOUSANDS OF TIMES BEFORE. I PROCEEDED TO MAKE A RIGHT TURN AND ALL POWER FAILED ON VEHICLE. THE RADIO DISPLAY WENT DEAD AND THE CAR STOPPED MID TURN. IT WAS ALMOST LIKE WHEN YOUR POWER GOES OUT AT HOME DURING A STORM. I TRIED SHIFT THE CAR TO SEE IF IT WOULD WANT TO START BACK UP BUT IT DIDN'T LET THE KEY GO ALL THE WAY TO THE RIGHT LIKE YOU WOULD TO NORMALLY CRANK A VEHICLE. THE PANEL ILLUMINATED ALL ICONS AND LIGHTS (SIMILAR TO A POWER OUTAGE). I TRIED TO START THE CAR A FEW MORE TIMES WHEN FINALLY IT TURNED OVER AND I PULLED TO THE NEAREST PARKING SPACE. I IMMEDIATELY CALLED THE DEALERSHIP AND EXPLAIN WHAT HAPPENED. I HAD ROADSIDE TOW IT TO THE DEALERSHIP (SPORT DURST). AFTER HAVING THE VEHICLE ALL DAY, I ARRIVED THERE SLIGHTLY BEFORE 5PM TO DISCUSS WHAT WAS FOUND. THEY PROCEEDED TO SHOW ME A PRINT OUT OF THE COMPUTER READING WHERE IT HAD NO "CODES" PRESENT. I WAS THEN TOLD IF THEY DON'T HAVE A CODE, THEY DON'T KNOW WHERE TO LOOK FOR THE ISSUE. I THEN EXPLAINED THAT I WAS LUCKY THIS TIME THAT I WAS NOT IN TRAFFIC OR THAT ANOTHER CAR WASN'T BEHIND ME OR THAT IT WASN'T AT NIGHT IN AN UNSAFE AREA BUT AS A CAR OWNER WHY AM I EXPECTED TO ROLL THE DICE WITH MY SAFETY?? WHY CAN'T THEY DO WHAT IT TAKES TO GET TO THE BOTTOM OF THE ISSUE. I DON'T LIKE BEING AT ANY DEALERSHIP WASTING MY EVENING HAGGLING WITH THEM MORE THEN THEY DO. THEREFORE I HAVE NO REASON TO MAKE IT UP. THE SERVICE MANAGER TRIED TO EXPLAIN THAT HIS HANDS WERE TIED AND THAT FOR THE WARRANTY TO BE USED TO CHECK ALL POTENTIAL ISSUES (WITHOUT ANY "CODES") I WOULD HAVE TO BE RESPONSIBLE FOR THE BILL UNLESS THEY FIND SOMETHING WHICH I FEEL IS UNFAIR WHEN THE CAR IS 2 YEARS OLD WITH 40,000 MILES. I WAS THEN TOLD WHEN IT HAPPENS NEXT TIME... RECORD IT... *TR
Mileage: 40,000
MY FAMILY HAS A 2012 HYUNDAI SANTA FE. WE STARTED EXPERIENCING PROBLEMS WITH THE VEHICLE STALLING WHILE DRIVING IN 2013. THE CAR STALLED MULTIPLE TIMES ON CITY STREETS AND ONCE ON THE HIGHWAY. WHEN THE CAR STALLS, THE DRIVER LOSES POWER STEERING AND BRAKES. IT IS A VERY DANGEROUS SITUATION. AFTER THE THIRD TIME THE CAR STALLED WE TOOK IT IN FOR SERVICE IN APRIL OF 2013 TO THE LOCAL HYUNDAI DEALERSHIP. THE TECHNICIAN RAN A COMPLETE DIAGNOSTIC AND SAID HE COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. WE REFUSED TO TAKE THE CAR AT THAT TIME AND INSISTED ON MORE TESTING. THEY DID FIND A PROBLEM. THEY REPLACED/REPAIRED THE ETC-ACTUATOR AND GASKET-THROTTLE BODY. THE CAR RAN FINE UNTIL LAST WEEK WHEN IT STARTED THE SAME PROBLEMS AGAIN. IT HAS STALLED FOUR TIMES IN THE LAST WEEK. THE LATEST STALL HAPPENED TODAY WHEN MY GIRLFRIEND WAS DRIVING THE CAR AT AROUND 30 MPH. IT ALSO STALLED LAST NIGHT WHEN I WAS DRIVING IT HOME AT ABOUT 25 MPH. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK. I TURNED THE KEY AND IT STARTED RIGHT UP AGAIN. WHEN IT STALLED ON ME, I LOST POWER STEERING AND POWER BRAKES. THE TIME OF THE INCIDENT WAS 9:48PM AND THE MILEAGE ON THE CAR WAS 72,917. IT WAS VERY SCARY. WE ARE TAKING CAR TO HYUNDAI DEALERSHIP TODAY FOR REPAIRS. WE DO NOT WANT TO DRIVE THIS CAR ANYMORE. IT IS UNSAFE AND A HAZARD. *TR
Mileage: 72,917
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE STALLED AS ALL INDICATORS LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ECM CARBURETOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE HAS RECURRED SEVERAL TIMES. THE FAILURE AND CURRENT MILEAGE WAS 24,741.
Mileage: 24,741
VEHICLE DRIVEN SHOPPING CENTER (APPROXIMATELY 15 MI.) UPON LEAVING VEHICLE STALLED GOING APPROXIMATELY 15 MPH. STEERING CUT OUT AND DIFFICULT, BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD. WAS ABLE TO RESTART VEHICLE AFTER APPROXIMATELY 3 MINUTES. GAS WAS PURCHASED APPROXIMATELY 1 WEEK PRIOR AND VEHICLE RAN FINE. WILL TAKE TO THE DEALER, BUT BASED ON OTHER REPORTS I DO NOT EXPECT THEM TO FIND ANY PROBLEMS. *TR
Mileage: 10,628
THIS IS THE SECOND INCIDENT. THE FIRST WAS IN SEPTEMBER 2013. BOTH TIMES I WAS TRAVELING AT 15 MPH WHEN THE CAR ENGINE STALLED AND I LOST STEERING POWER AND BRAKING POWER. I WAS ABLE TO PULL OVER TO SIDE OF ROAD AND PUT CAR IN PARK IT THEN RESTARTED. ENGINE WARNING LIGHT CAME ON BOTH TIMES. I CALL HYUNDAI CUSTOMER SERVICE AND WAS TOLD TO HAVE CAR TOWED TO CLOSEST DEALER WHICH IS OVER 60 MILES FROM ME. THEY ARE NOT SURE IF I WILL BE REIMBURSED FOR TOWING FEES THIS FAR. *TR
Mileage: 12,250
DRIVING APROX 20 MPH, WITH NO WARNING ENGINE SHUTS DOWN, UNABLE TO STEER. SECOND TIME WAS DRIVING AT 40 MPH. THIS HAS HAPPENED THREE TIMES. DEALER CANNOT FIND OR REPRODUCE PROBLEM. *TR
Mileage: 18,982
ENGINE LIGHT COMES ON. HAS HAPPENED THREE CONSECUTIVE DAYS. WITHIN INITIAL 10-MINUTES OF DRIVING, CAR BUCKED/SURGED AND ENGINE LIGHT APPEARS. CAR WOULD NOT ACCELERATE IN ONE INSTANCE. PRESSING GAS PEDAL HAD NO EFFECT. COULD ONLY COAST TO DEALERSHIP MAINTAINING WHATEVER SPEED I HAD BY HAVING THE CAR IN DRIVE AND IDLING. VERY UNSAFE TO BE UNABLE TO ACCELERATE. HYUNDAI DEALER 'FIXED' PROBLEM BY DOING A SOFTWARE UPDATE. IN NO CASE WOULD IT SEEM PLAUSIBLE THAT THE SOFTWARE IS CODED TO DISABLE THE ACCELERATION. THE SOFTWARE UPDATE DID NOT MAKE THE ISSUE GO AWAY. FOLLOWING DAY, THE CAR BUCKED/SURGED AGAIN AND THE LIGHT CAME ON. CAR NOW LEFT AT DEALERSHIP AGAIN FOR THE THIRD TIME. *TR
Mileage: 26,400
OUR 2012 HYUNDAI SANTE FE HAS SUDDENLY LOST POWER ON THREE OCCASIONS. THE FIRST TWO TIMES WE WERE DRIVING AT HIGHWAY SPEEDS, LOST POWER AND MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT FROM BEHIND. THE DEALER INITIALLY DID AN ECM UPGRADE AND AFTER THE SECOND INCIDENT REPLACED THE THROTTLE BODY ASSEMBLY. A YEAR LATER (MARCH 2014) THE SAME THING HAPPENED WHILE DRIVING ABOUT 15 MPH. UNLIKE THE PREVIOUS EPISODES, THERE WAS NO CODE AND THE DEALERSHIP COULDN'T REPLICATE THE PROBLEM. THEY TOLD ME TO TAKE THE CAR BUT I REFUSED BECAUSE IT WAS SUCH A SAFETY PROBLEM. AFTER TWO WEEKS WITH THE CAR THEY REPLACED THE THROTTLE BODY ASSEMBLY AGAIN. I AM CONCERNED THAT THIS IS GOING TO HAPPEN AGAIN AND TRIED TO WORK WITH THE DEALER TO REPLACE THE CAR BUT WITHOUT LUCK. I'VE SEEN ON THE INTERNET THAT THIS PROBLEM IS COMMON WITH THIS PARTICULAR CAR AND CAN'T UNDERSTAND WHY THERE ISN'T A RECALL. MANY PEOPLE EXPERIENCED THE SAME SCENARIO AS I DID AND ALSO BELIEVE THE NEXT TIME THEY COULD BE KILLED. *TR
Mileage: 19,697
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND OPERATED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 05/28/14*LJ
Mileage: 10,000
THE VEHICLE SHUT ITSELF OFF WHEN DRIVING LOCALLY AND ON HIGH WAY. THE DEALERSHIP COULD NOT EVEN MAKE A DIAGNOSIS. HYUNDAI HEADQUARTERS REFUSED TO INVESTIGATE IT. *TR
DURING THE PAST 6 MONTHS, OUR VEHICLE HAS STALLED THREE TIMES. THE MOST RECENT INCIDENT OCCURRED WHILE WE WERE EXITING THE FREEWAY. THE VEHICLE JUST STALLED AND WE ALMOST LOST TOTAL CONTROL OF THE CAR ( VERY SCARY). THE FOLLOWING DAY, WE TOOK THE CAR TO THE LOCAL HYUNDAI DEALER AND THEIR SERVICE DEPARTMENT REPLACED THE THROTTLE BODY AND CLEANED ALL THE GROUNDS IN THE ENGINE COMPARTMENT. WE HOPE THIS WAS AN ISOLATED INCIDENT AND THEIR REPAIR SOLVES THE PROBLEM. *TR
Mileage: 40,089
MY 2012 HYUNDAI SANTA FE HAS LOST POWER TWICE WHILE DRIVING. THE FIRST TIME THIS OCCURRED WAS ON APRIL 11, 2013. IT HAPPENED AGAIN ON MARCH 1, 2014. BOTH TIMES THE VEHICLE SHUT OFF WHILE DRIVING AT A SLOW SPEED. THE FIRST TIME WAS ON A ROADWAY, THE SECOND TIME WAS IN A PARKING LOT. I HAVE READ OF SIMILAR EXPERIENCES ON THE INTERNET. I HAVE NOTIFIED THE DEALER AND HYUNDAI CUSTOMER SERVICE OF BOTH INCIDENTS. HYUNDAI HAS ADVISED THERE IS NOTHING THEY CAN REALLY DO UNLESS THEY ARE ABLE TO DUPLICATE THE ISSUE. *TR
Mileage: 17,000
THIS IS MY LATEST ISSUE WITH MY 2012 SANTA FE (THE PREVIOUS BEING A BAD TRANSFER CASE WHICH MADE IT SPUTTER, A BAD 4WD COUPLING ASSEMBLY WHICH MADE IT CLUNK WHILE TURNING & A BAD TRANSMISSION RANGE SHAFT WHICH CAUSED IT TO NOT START OCCASIONALLY)...IT NOW JUST TURNS OFF WHILE DRIVING. HAPPENED TWICE IN THE PAST FEW WEEKS. THE FIRST TIME, 2/5/14, I WAS TURNING ACROSS 2 LANES OF CROSS TRAFFIC AROUND 20 MPH AND IT JUST TURNED OFF AND DRIFTED! AT FIRST I DIDN'T EVEN REALIZE WHAT HAPPENED... THANK GOODNESS I WASN'T HIT BY ONCOMING TRAFFIC! ON 2/22/14 IT HAPPENED AGAIN AS WE WERE DRIVING DOWN A HILL COMING TO A STOP! FORTUNATELY THE BRAKES STILL WORKED BUT AGAIN IT JUST TURNED OFF WITH NO WARNING... BOTH TIMES THERE WAS SUFFICIENT GAS IN THE VEHICLE AND IT STARTED RIGHT BACK UP. IT IS GOING TO THE SHOP THIS WEEK, BUT I REALLY FEEL LIKE I GOT A LEMON OF A VEHICLE! I OWNED 3 OTHER HYUNDAIS PREVIOUSLY AND NEVER ANY PROBLEM AND NOW IT IS CONSTANT!!! I DON'T WANT THIS VEHICLE AS I DO NOT FEEL SAFE IN IT AT ALL BUT THE DEALERSHIP SAYS THAT THERE'S NO WAY TO GET OUT OF THIS LEASE! *TR
Mileage: 21,000
I WAS ON A FREEWAY ON RAMP THAT GOES DOWNHILL AND INVOLVES A CURVE TO THE RIGHT. ABOUT HALFWAY DOWN THE ON RAMP MY ENGINE STALLED. I HAD TO TURN MY WHEEL AS FAR RIGHT AS I COULD TO AVOID GOING OFF EMBANKMENT AND COULD NOT ACCELERATE TO TRY TO MOVE AWAY FROM THE EDGE OF THE EMBANKMENT OR ATTAIN A SAFE SPEED TO MERGE ONTO FREEWAY. MY OIL LIGHT AND MALFUNCTION LIGHT BOTH CAME ON. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND TURN CAR OFF. WHEN I TURNED IT BACK ON ALL INDICATOR LIGHTS WERE OFF AND CAR DROVE FINE. I WAS INFORMED BY DEALERSHIP THERE HAS BEEN A RECENT SOFTWARE FIX FOR THIS THAT HAS TO DO WITH THE THROTTLE. *TR
Mileage: 12,800
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE THROTTLE BODY HOWEVER THE FAILURE WAS NOT CORRECTED AND THE ENGINE CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 22,000.
Mileage: 18,000
MY CAR DOES NOT EVER STOP WHEN I TRY TO STOP. I CAN BE STOPPED ON AN INCLINE AND THE CAR WILL ROLL OUT IN THE MAIN ROAD AND WILL NOT GO IN ONCOMING TRAFFIC. THEN ALL AT ONCE IT WILL TAKE OFF AT A FAST SPEED AND I HAVE ALMOST BEEN HIT MANY TIMES BY ONCOMING TRAFFIC. I HAVE HAD MY CAR IN THE DEALER SEVERAL TIMES AND THEY SAY THEY CANT FIND THE PROBLEM WITH THE CAR. MY CAR HAS 28,000 MILES ON IT NOW, THIS PROBLEM HAS BEEN OCCURRING SINCE THE CAR WAS NEW. THE PROBLEM IS HAPPENING MORE OFTEN NOW. IT IS VERY DANGEROUS FOR MY FAMILY TO DRIVE. I NEED YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 1,500
VEHICLE PICKED UP AFTER INSPECTION AT DEALER AND DRIVEN APPROX. 1 MILE WHEN VEHICLE EXPERIENCED SUDDEN LOSS OF POWER. TOOK BACK TO DEALER, MILLER HYUNDAI, AND THEY ADVISED NOTHING WRONG. THEN ON 11/11/13 SAME THING OCCURRED. MILLER HYUNDAI ADVISED THEY COMPLETED AN ECM UPGRADE. LEFT DEALER LOT AND DROVE APPROX. 1/2 MILE AND SAME THING OCCURRED. MILLER HYUNDAI THEN REPLACE THE THROTTLE BODY ON 11/14/13. ON 12/19/13 THE SAME THING OCCURRED, SUDDEN LOST OF POWER. THIS IS THE 4TH TIME IN 8 MONTHS THAT THIS HAS OCCURRED. *TR
Mileage: 14,095
DRIVING ON A 2 LANE HIGHWAY ABOUT 40MPH & THE CAR JUST STALLED. LOST POWER STEERING & BRAKES & WAS ALMOST HIT FROM BEHIND. I WAS ABLE TO PULL OVER WITHOUT INCIDENT. SECOND TIME, I WAS TURNING INTO MY DRIVEWAY & VEHICLE STALLED AGAIN. I WAS UNABLE TO COMPLETE TURN BECAUSE OF LOSS OF POWER STEERING & CAME WITHIN INCHES OF HITTING MY MAILBOX. BOTH TIMES I TOOK THE VEHICLE INTO THE HYUNDAI DEALER & WAS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM & THE CAR WAS DRIVING FINE. I WILL BE FOLLOWING UP WITH HYUNDAI COMPLAINTS DEPARTMENT. *TR
Mileage: 26,000
CAR HAS STALLED WHILE DRIVING THREE TIMES, ALL AT LOW SPEEDS. 3/4 TANK OF GAS, NO LESS. CAR ALSO WON'T START AT TIMES UNLESS YOU MOVE SHIFT LEVER. CAR IS UNDER WARRANTY AND DEALER KEEPS SAYING NOTHING WRONG. NOT STARTING IS VERY MINOR. CAR STALLING IN TRAFFIC IS A MAJOR SAFETY ISSUE. *TR
1ST INCIDENT OCCURRED WHILE DRIVING APPROXIMATELY 20 MPH IN MORNING RUSH HOUR TRAFFIC. THE RPMS DROPPED TO IDLE AND THE ENGINE MALFUNCTION LIGHT CAME ON. THE ACCELERATOR WOULD NOT RESPOND TO INCREASE SPEED OR RPMS. I ROLLED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE CAR. WHEN I RE-STARTED IT, THE ENGINE MALFUNCTION LIGHT WAS STILL ON BUT I WAS ABLE TO DRIVE OFF THE ROAD AND TO THE DEALER. SAME THING HAPPENED TWO ADDITIONAL TIMES ON MY WAY TO THE DEALER. DEALER ADVISED THAT A COMPUTER UPDATE WAS NEEDED. I WAS TOLD THE REPAIR WAS MADE. NEXT MORNING I DROVE APPROXIMATELY 5 MILES AND THE SAME ISSUE HAPPENED, EXCEPT THIS TIME I WAS TRAVELING 55 MPH. RE-STARTED THE CAR AND WAS ABLE TO DRIVE BACK TO THE DEALER. I AM NOW BEING TOLD THAT THE THROTTLE BODY IS BEING REPLACED AS PER INSTRUCTIONS FROM HYUNDAI AND THAT I WAS NOT THE ONLY PERSON HAVING THIS REPEAT PROBLEM. *TR
Mileage: 26,750
ENGINE DIED WHEN SLOWING DOWN - COMING TO A STOP OR MAKING TURNS APPROXIMATELY 8 TIMES SINCE THE TIME OF PURCHASE. FIRST TIME WAS WHEN COMING DOWN AN INCLINE TO A STOP SIGN. THE NEXT TIME HAPPENED WHEN MAKING A TURN AROUND A CORNER ON A RESIDENTIAL STREET. SINCE THAT FIRST TIME, SERVICE DEALER CHECKED FOR RECALLS, BUT THERE WERE NONE., IT RANDOMLY HAPPENS, NORMALLY WHEN SLOWING DOWN FROM TRAVELING SPEEDS OF 45 MI/HR OR SLOWER. I HAVE BEEN DOING MORE HIGHWAY DRIVING AND I AM STARTING TO GET SCARED THAT THIS COULD BE A REAL SAFETY ISSUE. THE NEXT TIME I BROUGHT THIS UP TO THE DEALER, MAY 2013, THE SERVICE DEALER CHECK COMPUTER FOR CODES BUT DIDN'T FIND ANY. NOW, WHEN I BROUGHT IN FOR MAINTENANCE IN AUGUST 2013, SAME THING, MENTIONED IT HAD DIED 2 TIMES SINCE MAY 2013, ALL IN SIMILAR SITUATIONS AND RANDOMLY/COMPUTER CHECKED AND NO CODES.. TODAY, SEPTEMBER 7, 2013. IT JUST HAPPENED AGAIN AND THIS TIME AS I WAS MAKING A RIGHT HAND TURN FROM A BUSY STREET (45 MILES/HR WHEN IT DIED- NO POWER STEERING. GOOD THING I WAS ABLE TO COME TO A STOP BEFORE CROSSING THE MEDIAN INTO ONCOMING TRAFFIC AND NO ONE WAS RIGHT BEHIND ME. I WAS ABLE TO RESTART THE ENGINE AND DROVE VERY CAUTIOUSLY HOME! PLAN ON BRINGING IT IN AND LEAVING IT WITH THE DEALER ASAP.
Mileage: 4,700
HAD JUST LEFT THE HOUSE AND WAS A FEW BLOCKS DOWN THE ROAD WHEN CHECK ENGINE LIGHT CAME ON AND ENGINE LOST ACCELERATION POWER. ENGINE HAD IDLE SPEED AND WAS ABLE TO MAKE IT BACK HOME UNDER IDLE SPEED. TURNED ENGINE OFF AND WHEN I RESTARTED THE ENGINE IT SEEMED TO HAVE REGAINED ACCELERATION AND DROVE AROUND THE BLOCK WITH A LITTLE MORE POWER BUT CHECK ENGINE LIGHT IS STILL ON. THIS IS THE 2ND TIME IN THE LAST TWO MONTHS FOR THE SAME PROBLEM. TAKING IT TO THE DEALER WHEN THEY OPEN TOMORROW, BUT LAST OCCURENCE THEY STATED CARBON BUILD UP ON THE INJECTORS AS THE PROBLEM. WIFE IS NOW SCARED TO DRIVE THE CAR AS THIS PROBLEM CREATES A DANGEROUS DRIVING SITUATION IF IT HAPPENS DURING HEAVY TRAFFIC. *JS
Mileage: 19,200
I WAS STOPPED IN HEAVY TRAFFIC AND SUDDENLY THE ENGINE RACED TO MAXIMUM AND THE CAR LURCHED FORWARD. FORTUNATELY, I HAD LEFT ENOUGH SPACE BACK FROM THE VEHICLE IN FRONT OF ME TO AVOID AN ACCIDENT. I HAD TO PUT BOTH FEET ON THE BRAKE AND ATTEMPTED TO SHUT OFF THE ENGINE TO STOP THE ENGINE FROM RACING. *TR
Mileage: 22,392
WHILE DRIVING ON THE HIGHWAY, THE CAR SPUTTERED AND THEN LOST THE ABILITY TO ACCELERATE. THE CAR DID NOT SHUT DOWN,BUT THE CHECK ENGINE LIGHT WAS ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR, EVEN AFTER BEING SHUT DOWN AND RE-STARTED, WOULD NOT GAIN THE ABILITY TO ACCELERATE, SO THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THE CAR NEEDED A SOFTWARE UPDATE, WHICH WAS PERFORMED. TWO DAYS AFTER PICKING THE VEHICLE UP FROM THE DEALER, THE SAME CIRCUMSTANCES OCCURRED. THIS TIME, HOWEVER, AFTER TURNING OFF THE VEHICLE AND RE-STARTING, THE CAR WAS DRIVABLE, HOWEVER THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. HEADING BACK TO THE DEALERSHIP TONITE. AS I DO ALL HIGHWAY DRIVING, AND THIS IS A CLEARLY UNSAFE SITUATION. *TR
Mileage: 18,900
THE ENGINE STALLED WHILE DRIVING. I WAS DRIVING AT A LOW SPEED AND MAKING A RIGHT-HAND TURN, AND THE ENGINE SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. I LOST POWER STEERING AND WOUND UP ON THE OPPOSITE SIDE OF THE ROAD; FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC OR IT COULD HAVE BEEN AN EVEN MORE DANGEROUS SITUATION. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING. THE DEALERSHIP DID NOT SEE A DIAGNOSTIC CODE RECORDED. THEY WERE ALSO NOT ABLE TO RECREATE THE PROBLEM. NO REPAIRS WERE MADE. THIS INCIDENT HAPPENED AGAIN AT APPROXIMATELY 9,000 MILES, AND MOST RECENTLY AT 24,184 MILES. IN ALL CASES THE SCENARIO IS SIMILAR: DRIVING AT A LOW SPEED, EITHER TURNING OR ON A CURVY ROAD. THE VEHICLE HAS RESTARTED WITHOUT INCIDENT, BUT THE COMPLETE LOSS OF POWER STEERING AND BRAKING MAKES THIS AN INCREDIBLY DANGEROUS DEFECT. THE DEALERSHIP WAS UNABLE TO FIND A DIAGNOSTIC CODE FOR THE MOST RECENT INCIDENT. *TR
Mileage: 2,000
1) HISTORICAL DETAILS / EVENT: WHEN I BOUGHT THE CAR (AUGUST, 2012) I NOTICED THE OCCASIONAL STICKING OF THE THROTTLE AND WHEN PRESSING THE BREAK THE CAR WOULD SEEM TO WANT TO ACCELERATE - THIS WOULD HAPPEN ONCE EVERY THREE MONTHS: THE DEALER SAID THEY COULDN'T FIND ANYTHING. 2) RECENT EVENT: ON 07/07 WHILE DRIVING AT 45MPH THE CAR IMMEDIATELY STARTED SLOWING DOWN TO LESS THEN 10MPH AND THE CHECK-ENGINE-LIGHT CAME ON. AFTER PULLING OVER AND SITTING FOR A WHILE THE CAR WOULD GO UP TO 30MPH - 40MPH: OVER THAT AND IT WOULD OCCUR AGAIN. PER THE DEALER - DROVE IT TO THEM. ON THE WAY - THIS SLOW DOWN OCCURRED MULTIPLE TIMES BETWEEN 30-40MPH, ONCE WHILE SLOWING / BREAKING - THE CAR IMMEDIATELY ACCELERATED (RPM OVER 2500) AND I ALMOST HAD A MAJOR ACCIDENT. DEALER DIAGNOSED IT AS A KNOWN ISSUE RELATED TO TSB: 13 FL 002 (THROTTLE BODY BORE CARBON FOULING / P2106/P2110 LIMPHOME MODE / P0638 THROTTLE ACTUATOR CONTROL RANGE AND THAT THE BREAK ISSUE WAS DUE TO EXCESSIVE BREAK BOOSTER AIR CAUSING THE THROTTLE ASSEMBLY TO LOCK OPEN. DEALER CLAIMED ISSUE WAS KNOWN BUT NOT SEEN OFTEN AND NEVER REPEATED. HAD CAR ALL DAY TO FIX (FINISHED: 07/08). ASKED DEALER ABOUT OTHER TSBS IN THE DATABASE AND WAS TOLD NONE OF THEM APPLIED OR WERE APPLICABLE. 3) RECENT EVENT: ON 07/08 AFTER LEAVING THE DEALER, GOT 9 MILES OF DRIVING WHEN IT OCCURRED AGAIN AFTER MAKING A 25MPH RIGHT TURN AND ACCELERATING TO 40MPH [ALMOST WAS READ-ENDED BY A TRUCK]. DEALER NOW CLOSED FOR THE EVENING. WILL BE CONTACTING DEALER FIRST THING ON 07/09 AND DEMANDING FIX AND/OR REPLACEMENT - AS THIS IS NOW MULTIPLE TIMES WITH THE DEALER DENYING THE SEVERITY OF THIS. *TR
Mileage: 13,400
THANKFULLY I WAS NOT ON THE HIGHWAY... WAS TRAVELING ABOUT 40MPH AND THE CHECK ENGINE LIGHT CAME ON. SO I DID WHAT APPEARS EVERYONE ELSE HAS DONE - PULLED OVER SHUT THE CAR OFF FOR A FEW MINUTES WAS ABLE TO RESTART THE CAR WITH POWER TO THE ACCELERATOR (LIGHT WAS STILL ON). MADE IT TO WORK - CALLED THE DEALERSHIP TO BRING THE CAR IN THAT AFTERNOON. OF COURSE THE LIGHT GOES OFF ON MY WAY THERE. THE DEALER RUNS DIAGNOSTICS TO TELL ME THAT THE COMPUTER JUST NEEDED AN UPDATE... WTH??? AN UPDATE CAUSES ME THE ABILITY TO ACCELERATE??? *TR
Mileage: 31,000
WHEN GOING UP A HILL THE ENGINE LOST POWER AND HAD NO THROTTLE RESPONSE, I GOT IT OFF THE ROAD AND PARKED AND SHUT OFF THE ENGINE, WAITED A FEW MIN. AND RESTARTED THE ENGINE AND DROVE HOME WITH OUT ANY MORE POWER LOSS BUT THE CHECK ENGINE LIGHT WAS ON AND ENGINE WAS SURGING, TOOK IT TO THE DEALER ON 5-21-13 FOR REPAIR, LEFT DEALER AND DROVE HOME, ON 5-23-13 THE CHECK ENGINE LIGHT CAME BACK ON WITH POWER LOSS AND NO THROTTLE AGAIN, SHUT OFF AND RESTARTED AND HAD THROTTLE RESPONSE AND POWER BUT ENGINE LIGHT IS ON, NOW TODAY 5-24-13 THE SAME THING HAPPENED, CHECK ENGINE LIGHT CAME ON AND NO THROTTLE, I CALLED DEALER AND NOW HAVE AN APPOINTMENT FOR TUESDAY DUE TO THE HOLIDAY, IF THIS WOULD HAPPEN IN TRAFFIC THERE COULD BE AN ACCIDENT AND SOMEONE COULD GET HURT. THIS WILL HAPPEN ANYTIME WHEN THE CHECK ENGINE LIGHT IS ON, AND THE DEALER STATES ITS OK TO DRIVE. *TR
Mileage: 11,098
THIS HAS OCCURRED TWICE (5900 MILES AND 7000 MILES). AT A RED LIGHT, THE ENGINE WILL SHUT OFF WITH NO SYMPTOMS. IT IS ONLY WHEN THE LIGHT TURNS GREEN AND THE GAS PEDAL IS PRESSED DO YOU NOTICE THE ENGINE HAS STOPPED. I SEE AS A DANGEROUS SITUATION. DEALER SAYS WITH NO CHECK ENGINE " ON" THERE IS NO WAY TO FIND THE PROBLEM. *TR
Mileage: 5,900
2012 HYUNDAI SANTA FE HAD COMPLETE POWER LOSS ON INTERSTATE WHILE MOVING AT 65MPH IN THE LEFT MOST LANE. ENGINE SHUTTERED, CHECK ENGINE LIGHT CAME ON AND ENGINE POWER WENT TO IDLE RPM. THERE WAS NO THROTTLE RESPONCE AND STEERING BECAME HEAVY. MANAGED TO CROSS TWO LANES AND GET THE VEHICLE TO THE SHOULDER. SHUT VEHICLE OFF AND RESTARTED IT. CHECK ENGINE LIGHT STAYED ON AND ENGINE APPEARED TO FUNCTION NORMALLY. ACCELERATED FROM SHOULDER INTO TRAFFIC. DROVE FOR 1/4 MILE AND INCIDENT AGAIN REPEATED ITSELF AS DESCRIBED ABOVE. FEARING FOR MY SAFETY, I PARKED THE VEHICLE AND HAD IT TOWED TO DEALER WHOM I PURCHASED VEHICLE FROM. I CALLED (ON 5-2-13) THE DEALER AND TOLD THEM WHAT WAS HAPPENING. THE NEXT MORNING (5-3-12) I CALLED THEM AT 9AM TO FIND STATUS OF REPAIR. THEY STATED IT WAS ALREADY REPAIRED. THEY STATED IT IS RELATED TO THE TROTTLE POSITION SENSOR. THEY STATED THEY WERE WELL AWARE OF THE PROBLEM. THEY STATED THEY WERE HAVING MANY OF THE SAME ISSUES WITH THIS TYPE OF VEHILCE. THEY STATED THERE WAS A TSB ON THE PROBLEM. DOES SOMEONE HAVE TO BE INJURED OR KILLED BEFORE A MANUFACTURE HAS THE OBLIGATION TO CORRECT A KNOWN PROBLEM THAT REPEATS ITSELF? LOOK AT ALL THE OTHER REPORTS AND COMPLAINTS! I HAVE A WIFE AND 2 CHILDREN THAT RIDE IN THIS VEHICLE. WHAT NOW? *TR
Mileage: 29,827
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE SITTING AT A TRAFFIC STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED BUT THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RESET THE ELECTRONIC CONTROL MODULE AS A PRECAUTION. THE FAILURE WAS NOT CORRECTED HOWEVER, AND THE VEHICLE CONTINUED TO STALL WHEN STOPPED. THE FAILURE MILEAGE WAS 2,766 AND THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mileage: 2,766
THIS COMPLAINT INVOLVES THE INTERMITTENT TOTAL LACK OF ENGINE POWER WITH NO THROTTLE RESPONSE. PLEASE NOTE THAT THE ENGINE DOES NOT STALL NOR DO ANY INSTRUMENT PANEL LIGHTS COME ON. FOR TWO TO FOUR SECONDS, THERE IS ABSOLUTE SILENCE AND THEN ALL OF A SUDDEN THE ENGINE SPRINGS TO LIFE AND, DEPENDING ON WHERE YOU HAVE YOUR FOOT ON THE ACCELERATOR, THE VEHICLE PROCEEDS OR LURCHES FORWARD. ALL THREE INCIDENTS WERE WHILE DRIVING SLOWLY IN GROCERY STORE PARKING LOTS, INVOLVING SEVERAL STOP AND GO INCIDENTS THROUGH SLOW MOVING TRAFFIC. THE FIRST INCIDENT TOOK ME BY SURPRISE AND I THOUGHT THE ENGINE STALLED. I WAS GOING TO SHIFT TO NEUTRAL FOR A RESTART, BUT BEFORE I COULD, THE ENGINE CAME BACK TO LIFE AND I NEARLY REAR-ENDED THE CAR IN FRONT OF ME. THE SECOND INCIDENT WAS WHEN LEAVING THIS SAME PARKING LOT, EXCEPT I WAS ENTERING A DIVIDED HIGHWAY, EXPECTING TO MERGE INTO 55+MPH TRAFFIC, WHEN THE LOSS OF ENGINE OCCURRED AGAIN. LUCKILY I AVOIDED BEING HIT BY ONCOMING VEHICLES AND WAS ABLE TO GET IN TO THE NEXT OPENING AFTER THE ENGINE AGAIN CAME BACK TO LIFE ON IT'S OWN. THE LATEST INCIDENT TOOK PLACE IN A DIFFERENT MARKET PARKING LOT. I WAS IN A LINE OF VEHICLES STOPPED AT THE STOP SIGN AT THE ENTRANCE TO THE MARKET WHERE PEDESTRIANS CROSS. THE TRUCK AHEAD OF ME PROCEEDED THROUGH AND WHEN I STARTED TO COME UP TO THE STOP SIGN, THE ENGINE DIED, BUT RESTARTED IT SELF AS BEFORE. MY FOOT WAS APPROXIMATELY HALF WAY DOWN ON THE ACCELERATOR AND WHEN EVERYTHING ENGAGED, THE FRONT TIRES SCREECHED AND STARTLED SEVERAL PEOPLE IN THE CROSS WALK, ALONG WITH MYSELF. FORTUNATELY I WAS ABLE TO BRAKE QUICKLY AND AVERT A POSSIBLE DISASTER. THIS SITUATION IS EXTREMELY DANGEROUS AND I CAN FORESEE THE POTENTIAL FOR SERIOUS INJURY DUE TO THIS PROBLEM. INTERNET RESEARCH SHOWS MANY MORE OF THESE SAME VEHICLES ARE PRONE TO THIS SAME DEFECT. THANK YOU. *TR
Mileage: 3,200
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER AND DID NOT ACCELERATE OVER 30 MPH. THE ENGINE HAD TO BE SHUT OFF FOR THE VEHICLE TO REGAIN ACCELERATION. THE DEALER REPLACED THE THROTTLE BODY AND THE COMPUTER SYSTEM WAS UPDATED. LESS THAN TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE THROTTLE BODY WAS AGAIN REPLACED AND THE CONTACT WAS AWAITING THE RESULTS OF MORE TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS 9,805 ACCORDING TO THE INVOICE, THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AND EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. UPDATED 02/27/13
Mileage: 9,805
AS I WAS DRIVING VEHICLE LOST ALL POWER ON A HIGHWAY VERY DANGEROUS SITUATION. AGAIN THIS HAS HAPPENED A SECOND TIME NOW WITH 17000 MILES. DEALERSHIP SAID COMPUTER UPDATE THE FIRST TIME NOW THROTTLE BODY I DON'T THINK THERE IS AN ANSWER VERY DANGEROUS. *TR
Mileage: 16,800
THIS IS THE FOURTH TIME SINCE THE PURCHASE IN APRIL, 2012. THE ENGINE JUST SHUTS OFF WHILE DRIVING NORMALLY AT A LOW SPEED. THE DEALER SHOP OBVIOUSLY COULD NOT FIND ANY ISSUES. I CANNOT UNDERSTAND WHY THIS TYPE OF HIGHLY DANGEROUS PROBLEM IS NOT BEING ADDRESSED BY NHTSA URGENTLY. I SEE THAT THERE ARE OTHER COMPLAINTS OF THIS NATURE REPORTED. I CANNOT BELIEVE THAT I HAVE TO RISK OUR FAMILY LIVES TO PROVE THAT THERE IS A SERIOUS FAULT WITH THIS VEHICLE! *TR
Mileage: 11,000
AT 2 TIMES IN THE LAST FEW MONTHS THE CAR ENGINE HAS SUDDENLY STOPPED WHILE DRIVING SLOWLY ON LEVEL GROUND. LOST POWER STEERING AND POWER BRAKES. CAR RESTARTED IMMEDIATELY. SO FAR DEALERSHIP UNABLE TO REPRODUCE OR HELP WITH PROBLEM. *TR
Mileage: 20,000
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
Mileage: 6,300
JUST GOT OUT OF A SHOPPING CENTER AND ONTO MIRA MESA BLVD, SAN DIEGO. CAR STALLED! I WAS GOING @ 30 MILES/HOUR OR SO. TOTAL MILES ON THE CAR WHEN THIS HAPPENED WERE 5177 MILES. WHEN IT STALLS, IT BEHAVES AS IF KEY IS MOVED TO ON POSITION BUT CAR HAS NOT BEEN STARTED. THIS IS THE 4TH TIME CAR HAS STALLED SINCE I BOUGHT NEW IN AUGUST (YES, IN 5 MONTHS AND WITHIN @ 5,000 MILES). PRIOR TWO TIMES WERE JUST A BEFORE CHRISTMAS ON 12/23/2012 (ON THE SAME DAY, @ 1 MINUTE APART). AT THIS TIME I WAS GOING SLOW SPEED @ 25 MILES/HOUR ON A WINDY DOWN HILL ROAD. FORTUNATELY, THERE WERE NO FAST MOVING CARS BEHIND ME IN ALL 4 CASES. I AM AFRAID THAT SOMEONE MAY HIT ME FROM BEHIND WHEN CAR STALLS LIKE THIS. CAR HAS BEEN TO DEALER TWICE FOR THE SAME ISSUE. THEY SEEMS TO HAVE NO CLUE. LAST TIME I WENT, JUST AFTER CHRISTMAS, THAT CHANGED THROTTLE BODY. I WAS HOPPING THAT IT WILL FIX THE ISSUE BUT I AM NOT THAT LUCKY AS IT CAME BACK IN JUST 3 WEEKS! I HAVE OPENED A CASE WITH HYUNDAI ALREADY RIGHT AFTER THE FIRST INCIDENT, WILL HAVE TO FOLLOW UP WITH THEM AGAIN. *TR
Mileage: 5,177
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
Mileage: 6,300
WITHOUT ANY WARNING, THE ENGINE SHUT OFF WHILE DRIVING NORMALLY. THIS IS THE THIRD TIME SINCE THE PURCHASE, AND PLEASE ADVISE ANY WAY TO TAKE ACTION ON THIS DANGEROUS ISSUE. I JUST KNOW THAT THE DEALER WILL JUST SAY THAT THEY WILL LOOK INTO IT, AND THEY WILL NOT BE ABLE TO FIX THIS. DO I HAVE TO GO THROUGH ALL THE VISITS TO THE DEALER AND BUILD A CASE FOR A LEMON? WHERE CAN I GET HELP? *TR
Mileage: 8,500
WHILE TURNING INTO A PARKING LOT, ENGINE DIED WITHOUT WARNING. THIS IS THE THIRD TIME THE ENGINE HAS DIED WITHOUT WARNING WHILE DRIVING AT LOW SPEEDS. WHEN THE ENGINE DIES, THE CAR LOSES STEERING AND BRAKES AND IS VERY UNSAFE. *TR
Mileage: 11,000
VEHICLE STALLED AS TURNING INTO DRIVEWAY OF SHOPPING COMPLEX. THE STEERING WHEEL FROZE AS I WAS TRYING TO TURN LEFT. IN THE DASHBOARD, NO LIGHTS ON EXCEPT "MALFUNCTION INDICATOR" LIGHT WAS LIT. RESTARTED CAR AND DROVE ON, THE "MALFUNCTION LIGHT" GOT TURNED OFF, CAME HOME AND THEN CALLED DEALER. DROVE TO DEALER BUT THEY COULD NOT DIAGNOSE THE ISSUE SINCE THE LIGHT WAS NOT ON AND SO NO CODE CAN BE FOUND. CAR IS LESS THAN 3 MONTHS OLD AND NOT EVEN 3000 MILES ON THE CAR. I FEEL THIS CAR IS NOT SAFE UNLESS HYUNDAI TAKES CARE OF THE PROBLEM. NOT DIAGNOSING AND ADDRESSING THE ISSUE MAKES ME CONCERNED. IF CAR STALLS WHILE DRIVING THEN THAT IS VERY DANGEROUS AS IT CAN CAUSE AN ACCIDENT SUCH AS CAR HITTING FROM BEHIND. I AM VERY MUCH CONCERN WITH SUCH A PROBLEM FOR CAR AS NEW AS MINE. *TR
Mileage: 2,600
WITHOUT ANY WARNING, THE ENGINE SHUT OFF WITH THE GEAR IN D - DRIVING ON A FLAT ROAD NORMALLY. THIS ALSO HAPPENED AROUND 3500 MILES AROUND JULY 20, 2012. *TR
Mileage: 7,600
ENGINE WOULD INTERMITTENTLY RUN ROUGH, SPUTTER AND CHOKE WHILE DRIVING. *TR
Mileage: 2,600
THIS IS THE 6TH ENGINE STALLING DURING DRIVING. THE ENGINE LIGHT, ENGINE OIL PRESSURE AND CHARGING SYSTEM LIGHTS WERE ON. THE DEALER COULD NOT DIAGNOSE OR FIX IT. *TR
Mileage: 3,562
THE ENGINE STALLED THE 5TH TIME DURING DRIVING! ALMOST CAUSED ANOTHER ACCIDENT! *TR
Mileage: 3,160
THE ENGINE STALLED THE 4TH TIME. DEALERSHIP COULD NOT REACH A DIAGNOSIS AND UNABLE TO FIX IT.. *TR
Mileage: 2,500
I WAS DRIVING ON THE FREEWAY, AND NOTICED A TICKING SOUND. OVER 2 MILES IT BECAME PROGRESSIVELY WORSE UNTIL IT WAS A LOUD KNOCKING. I HAD TO EXIT ONE FREEWAY, AND MERGE TO ANOTHER, BEFORE I COULD GET TO AN ACTUAL EXIT. UPON TRYING TO ACCELERATE TO SPEED TO MERGE, THE KNOCK BECAME SEVERE, I LOST COMPRESSION, AND THE SUV DIED. THERE WAS A PUFF OF SMOKE OUT OF THE EXHAUST AND I ROLLED TO THE SHOULDER. AFTER BEING TOWED TO THE DEALERSHIP I FOUND OUT THAT THE #4 ROCKER ARM HAD SHOT THROUGH THE ENGINE BLOCK CAUSING A HOLE IN THE ENGINE. *TR
Mileage: 3,041
THE VEHICLE ENGINE STALLED RANDOMLY DURING DRIVING, TOTAL 4 TIMES, ALMOST CAUSING 4 ACCIDENTS. THE DEALER MECHANIC INSPECTED THE VEHICLE BUT COULD NOT FIND THE CAUSES FOR THIS PROBLEM AND THEREFORE WAS UNABLE TO FIX IT, LEAVING THE VEHICLE IN A STATUS WITH TREMENDOUS SAFETY CONCERNS. *TR
Mileage: 2,200