2013 HYUNDAI SANTA FE Steering Problems

car will drift under acceleration to the left really hard then go straight when let off the accelerator scary feeling and all suspension parts look ok no one can figure it out and is scary

The contact owned a 2013 Hyundai Santa Fe. The contact stated that while driving at about 35 MPH, The steering wheel was seized on a winding road; the steering warning light had also appeared on the instrument panel. The vehicle began to veer to the right direction as the contact forcefully steered the vehicle back to the left direction to avoid hitting a fence. The vehicle then spun into the opposite side of the road before hitting a curb. Once the vehicle hit the curb, the vehicle flipped three times before the vehicle came to a halt. All air bags deployed during the accident. A police report was filed. The vehicle was initially towed to an independent mechanic but was later towed by her insurance for an investigation. All three passengers were taken to the hospital by a family member where they were treated for various injuries. One passenger sustained temporary ringing in both ears after the accident and the other passenger suffered temporary back pain. The contact sustained a head injury and a muscle strain to both their neck and back. The manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was unknown.

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at 35 MPH, the vehicle had lost power causing the vehicle to decrease in speed. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed where it was informed that the failure was due to a faulty rod bearing. The vehicle had not been replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 119,000.

Mileage: 119,000

On February 14, 2023 while driving Steering wheel broke (steering component failed) and had to stop at nearest repair station and was told not safe to drive. It was making clicking noise when turning wheel and backing out of a parking space. Next day had it towed to Hyundai and said the steering component in dashboard fell and metal crash bar was completely broken. They suggested I go through my insurance company because they didn’t know how it happened and said it was from a road hazard or pot hole I hit, but that was not the case and the insurance investigator did not see any signs of a collision and said it was probably a faulty part. What concerns me most is that if I was driving at high speeds on a highway it could have been very dangerous to loose my steering and cause a bad accident. I’m not sure how long my steering wheel was broken because I did hear noises but just thought it was the steering adjustment bar wasn’t in the lock position. It’s very disturbing to think I could have gotten killed. Hyundai doesn’t seem to want to acknowledge that it could be a manufacturer default and a safety issue on there part because the car is out of warranty. They don’t what to tell me what caused the problem of the steering column to fall and the metal bar to break. I’m the original owner and the car is kept in excellent condition with no neglect for this safety issue to happen for no apparent reason is very concerning. The repair fix the problem will cost $5,000. I did research the issue and found that there was a safety recall for faulty steering columns on 2017 Santa fe models and could cause a bad accident. I would like to report this issue and find out if anyone else reported the issue with their 2013 model. I would like to know if the following recall on the 2017 Hyundai Santafe could be somehow connected to my steering column issue: Recall 173. NHTSA campaign number: 18V11800

The car started to make a clicking sound coming from the steering wheel whether straight or turning. The wheel was shaking and there was some wiggle with steering. I was hours from home and did not feel safe driving the vehicle. Left it at a non-Hyundai repair shop. Was told the next day it was an issue with the plastic coupler in the steering column and Hyundai had a recall on it. Drove it home and brought it to my local dealer where we have all our repairs done. Was told there's no recall. After reading the exact same complaint by so many people on here and other online places I was shocked there was no recall for this issue. Others have stated Hyundai did recalls on some of their other vehicles for just this part/problem.

August 2020 , dealership repairs under under warranty 'Steering coupler' . Wheeling when engine on making 'Clunky' sound, and vibrations . Hyundai has current Recalls on other makes and models of their line, but not 2013's , or my year AND model This is a Safety issue. Please advise Hyundai to extend and issue a Recall The dealerships wants hundreds of dollars to repair.

Our 2013 Hyundai Santa Fe had a steering coupler failure at about 35,000 miles that resulted in a loud clunking sound in the steering wheel and less responsive steering, which is unsafe. Hyundai and Kia have extended warranties for many of their models for this exact same problem, but for some reason they have not offered extended service for the Santa Fe. I believe the defective coupler that very commonly falls apart is identical to the one in the vehicles that did receive extended coverage.

Hyundai has a problem with the steering coupler in numerous vehicles, including our Santa Fe. Problem is caused by deterioration of the plastic coupler between the electric power assist motor and the steering column. Hyundai has not recalled this item on other Hyundai models, but is doing an EXTENDED SERVICE REPAIR for 15 years unlimited mileage if you bring it in and ASK FOR IT TO BE FIXED. However, they are NOT doing this for the Santa Fe, as they say "they are not seeing a problem with this model", even though it has the same defective part that is being replaced in other Hyundai models. My vehicle is showing signs of this defect and has a definite "BAD SPOT" in the steering when you drive the vehicle. It is very dangerous and WILL LEAD TO LOSS OF STEERING CONTROL IF IT IS NOT FIXED as soon as possible. However, Hyundai, at the dealership level and at the Hyundai North American level refuses to acknowledge that there is a problem with the Santa Fe, using the same parts as the other models that they admit have a defect. There have been no repairs of modifications to the steering system of this vehicle. It was purchased new and used as a daily driver since purchase in May of 2013. Hyundai is refusing to replace the rubber steering coupler that is defective.

The contact owns a 2013 Hyundai Santa Fe. The contact stated while his wife was driving at an unknown speed, the steering wheel was loose. The contact stated no warning light was illuminated. The driver was able to continue driving to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing an insulator pad for the power steering to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

Mileage: 25,000

I own a Hyundai Santa Fe 2013 GLS, at about 78,000miles. There is currently a loud clicking noise that occurs when you turn the steering wheel, also steering wheel vibration when you apply the brakes. There is a play when you turn the steering, from my review and research, it is caused by a disintegrated rubble coupler in the steering motor. I called Hyundai customer support, and also when to the dealership, and I was told that it is not covered under warranty. This seems to be common problem with a number of Hyundai cars. I expect that Hyundai to announce a recall on this as its a safety issue, rather, they don't seem to care.

The MDPS (motor driven power steering) assembly contains a flexible rubber coupling which wore out and causes a “thud” type noise when turning the steering wheel. Steering is affected by this. Problem has ben reproduced by service center.

STEERING WHEEL SEEMED TO HAVE PLAY IN MOVEMENT. LATER DEVELOPED THUMPING AND KNOCKING WHEN DRIVING, ESPECIALLY WHEN DRIVING ON BUMPY ROADS. ATTENDANT AT DEALERSHIP MADE AN APPOINTMENT FOR TWO WEEKS LATER STATING IT COULD BE THE STEERING COUPLER AND THERE MAY BE A RECALL. SHE DID NOT CONFIRM THE CAR MAY BE UNSAFE TO DRIVE. I HAVE NOT RECEIVED A RECALL NOTIFICATION FROM HYUNDAI. PROBLEM BEGAN IN MARCH 2021 AND CONTINUES. REPAIR IS DUE TODAY AT DEALERSHIP.

Mileage: 31,000

THE MDPS (MOTOR DRIVEN POWER STEERING) ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING THAT WEARS OUT OVER TIME RESULTING IN A 'CLICKING' OR 'THUD' TYPE NOISE WHEN TURNING THE STEERING WHEEL. IT FEELS VERY UNSAFE TO DRIVE.

Mileage: 65,000

2013 SANTA FE 2.0T - CAR WILL NOT KEEP IN THE LANE, IT WANDERS ALL OVER THE ROAD AT SPEEDS OVER 40MPH. I HAVE FILED THIS REPORT TWICE NOW, THIS IS MY 3RD TIME. THE STEERING IS ERRATIC, UNRESPONSIVE AND COMPLETELY UNCONTROLLABLE. THE CAR WANDERS ALL OVER THE ROAD AND IF IT HAPPENS TO BE WINDY OUTSIDE, FORGET ABOUT IT. I HAVE SPEND HUNDREDS OF DOLLARS TO GET THIS DIASNOSED WITH EVERY SOLUTION AND I STILL HAVE THE SAME PROBLEM. HYUNDAI YOU NEED TO FIX THIS! I WAS ALMOST IN TWO ACCIDENTS BECAUSE I LITERALLY CAN NOT CONTROL MY CAR ON HIGHWAYS!! THE CAR DRIFTS ALL OVER THE PLACE AND I'M SICK OF IT!! YOUR PRODUCT HAS ALMOST CAUSED ME TO RUN OFF THE ROAD OR INTO OTHER CARS! I'M TIRED OF THE RUNAROUND FROM ALL THE DEALERS I'VE BEEN TO. THE CAR SIMPLY CAN NOT BE CONTROLLED. I SPENT $35K ON A CAR I CAN'T DRIVE UNLESS I'M IN TOWN GETTING GROCERIES!! I'M TIRED OF FIGHTING MY CAR JUST TO DRIVE IT. YOU PUT OUT A FAULTY PRODUCT AND PEOPLE ARE NOW LEFT WITH CARS THAT CAN NOT BE DRIVEN AT HIGHWAY SPEEDS. THE CAR IS ALL OVER THE PLACE AND I CONSTANTLY HAVE TO FIGHT THE CAR TO DRIVE IT STRAIGHT!!

2013 SANTA FE 2.0T ERRATIC, UNSAFE, UNCONTROLLABLE AND UNPREDICTABLE STEERING. I HAVE TO CONTINUOUSLY FIGHT THE STEERING IN MY 2013 SANTA FE. THIS VEHICLE IS UNSAFE AT SPEEDS OVER 50MPH AND YOU CAN FORGET ABOUT DRIVING THIS CAR ANYWHERE ON HIGHWAYS OR WINDY DAYS. THE CAR IS SO UNSAFE THAT I LITERALLY CAN'T NOT MAKE PLANS TO DRIVE ANYWHERE THAT INVOLVES HIGHWAYS. I LITERALLY PLAN TO TAKE BACKROADS, WHEN APPLICABLE TO GO ANYWHERE BESIDES GROCERY SHOPPING IN TOWN. THE TIRES, ALIGNMENT AND EVERYTHING ELSE HAS BEEN CHURCHED AND RECHECKED MORE THAN A DOZEN TIMES. THIS IS INFURIATING NOT TO MENTION UNSETTLING. I HAVE BEEN SCAMMED OUT OF 35K FOR A CAR THAT SHOULD HAVE NEVER BEEN RELEASED TO THE PUBLIC. I ONLY WISH I TESTED THIS CAR AT HIGHWAY SPEEDS BEFORE I PURCHASED. THESE UNSAFE VEHICLES ARE BEING COMPLETELY IGNORED BY HYUNDAI.

Mileage: 20,000

2013 SANTA FE 2.0T - CAR IS UNSAFE AT HIGHWAY SPEEDS. CAR ERRATICALLY STEERS ALL OVER THE PLACE AND IT'S A CONSTANT FIGHT TO KEEP IT ON THE ROAD, LET ALONE IN THE LANE. IF IT'S WINDY OUTSIDE OR DRIVING ANYWHERE NEAR A SEMI TRUCK YOU CAN FORGET ABOUT THE SAFETY OF THE CAR. I, ALONG WITH MANY OTHER OWNERS OF THESE VEHICLES HAVE COMPLAINED ABOUT THIS VERY DANGEROUS PROBLEM. HYUNDAI NEEDS TO RESOLVE THIS. I LITERALLY SPENT 35K FOR A CAR THAT CAN ONLY BE USED IN TOWN. I CAN'T EVEN TAKE ROAD TRIPS THAT INVOLVES GOING OVER 50MPH OR ON HIGHWAYS BECAUSE OF HOW UNPREDICTABLE AND UNSAFE THIS VEHICLE IS! WHY WON'T HYUNDAI FIX THIS OR RECALL THIS?!?!?!

Mileage: 30,000

THIS WILL BE MY FOURTH COMPLAINT AND I WILL KEEP FILING THESE UNTIL HYUNDAI RESOLVES THIS! 2013 SANTA FE 2.0T - CAR IS UNCONTROLLABLE AT HIGHWAY SPEEDS. THE CAR ERRATICALLY WANDERS ALL OVER THE ROAD. I CONSTANTLY HAVE TO FIGHT THE CAR TO KEEP IT IN THE LANE. IF YOU GET ANYWHERE NEAR A 18 WHEELER OR IT'S WINDY OUTSIDE, YOU CAN FORGET ABOUT CONTROLLING THE CAR, IT LITERALLY WANDERS ALL OVER THE ROAD AND IT DOESN'T MATTER WHAT MODE THE STEERING IS IN. THIS CAR IS UNSAFE! I CANNOT TAKE MY FAMILY ANYWHERE THAT INVOLVES THE HIGHWAY BECAUSE THE CAR IS UNPREDICTABLE. I HAVE BEEN TO A TOTAL OF 7 DEALERS AND THEY ALL SAY THE SAME THING 'NOTHING WRONG WITH THE VEHICLE'. HOWEVER WHEN THE TECHNICIAN DRIVES IT, HE DEFINITELY ACKNOWLEDGES THE ONGOING PROBLEM. HYUNDAI NEEDS TO RECALL THIS VEHICLE AND FIX THIS ISSUE. I HAVE SPEND $35K ON A CAR THAT'S NOT AS SAFE AS A $2K CAR ON THE HIGHWAYS

Mileage: 10,000

2013 SANTA FE 2.0T - CAR IS UNSAFE TO DRIVE, THE ERRATIC STEERING AND CONTINUOUS WANDERING ALL OVER THE HIGHWAY HAS CAUSED ME TO PARK MY CAR MORE THAN I DRIVE IT. A MAJORITY OF MY DRIVING INVOLVES HIGHWAY SPEEDS OF AT LEAST 60MPH AND OVER WHICH I CAN NOT ACHIEVE IN THIS CAR DUE TO ITS POOR STEERING, UNSAFE WANDERING AND UNPREDICTABLE STEERING BEHAVIORS. I HAVE HAD WITNESSES TO THIS AND ACTUALLY STATE THAT IT LOOKS LIKE I'M DRIVING DRUNK. THE CAR WANDERS ALL OVER THE ROAD! IF IT'S WINDY OUTSIDE, YOU MIGHT AS WELL FORGET DRIVING THE CAR EVEN AT SPEEDS BELOW HIGHWAY NORMAL SPEEDS. THIS CAR IS UNSAFE AND HYUNDAI KNOWS THIS!!

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANT FE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT WHILE DRIVING, BRAKING, TURNING, OR STOPPING, THE STEERING WHEEL SHOOK ABNORMALLY. THE VEHICLE WAS TAKEN TO PINEHURST TOYOTA (10760 US 15 501 HWY, SOUTHERN PINES, NC 28387, (833)267-2310) AN AUTHORIZED SERVICE DEALER FOR HYUNDAI, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

I CANNOT SEE AT NIGHT WITH MY HEADLIGHTS. STEERING IS VERY LOOSE.

1. SPEED SENSOR- REPLACED BY RECALL AND CONTINUE TO FAIL. 2. REAR GLASS IN HATCHBACK, JUST BROKE ORIGINATION FROM WIPER HOLE IN GLASS WHILE THE CAR WAS OCCUPIED SITTING NOT MOVING A A PARKING LOT. 3. STEERING RATTLES BECAUSE A SHOCK DAMPER WEARS OUT PREMATURELY. 4. SEATS- ELECTRIC CONTROL BUTTON CONTACTS TARNISH WITH USE AND QUIT WORKING.

Mileage: 85,000

CLICKING SOUND IN STEERING COLUMN WHEN TURNING WHEEL. SOUND HAS GOTTEN LOUDER AND MORE FREQUENT WITH USAGE. THIS IS DURING NORMAL DRIVING/TURNING. OCCURANCES STARTED OUT ONLY OVER SEVERE BUMPS AND SHARP TURNS, NOW MUCH MORE FREQUENT OVER SMALL BUMPS AND SLIGHT TURNS, EVEN WHEN STATIONARY AND TURNING WHEEL. PER INTERNET COMPLAINT SITES, THE PROBLEM IS WIDESPREAD. APPEARS TO BE A CHEAP PLASTIC COUPLING THAT IS FAILING. STARTED AT ABOUT 75000 MILES.

Mileage: 75,000

WHILE DRIVING AT VARYING SPEEDS, WHILE GOING OVER SPEED BUMPS, TURNING CORNER, MORE NOTICEABLE AT SLOWER SPEEDS, IS A CLICKING NOISE & ALMOST FEELS LIKE A MOMENTARY LOSE OF CONTROL OF THE STEERING. NOT SURE IF IT HAS TO DO WITH ADAPTABLE STEERING (SPORT, COMFORT, NORMAL) CONTROL'S, OR THE MAIN CONTROLS OF THE STEERING.

Mileage: 25

WHILE DRIVING TO WORK FROM MY RESIDENCE, I BEGAN HEARING A CLICKING SOUND WHEN TURNING MY STEERING WHEEL, AS WELL AS EXPERIENCING EXTENSIVE "PLAY" IN IT AS WELL. THIS MADE IT DIFFICULT TO MAINTAIN MY LANE ON THE HIGHWAY, WHICH HAS VERY CLOSE TRAFFIC, AND MADE RESPONSE TO MY STEERING ACTIONS SEEM DELAYED BECAUSE OF SAID PLAY. EVEN ON NORMAL CITY, SURFACE STREETS, IT WAS NOT HANDLING CORRECTLY, AND TOOK EFFORT TO MAINTAIN MY DESIGNATED LANE, AS WELL AS MAKING TURNS AND RESPONSE TO OTHER TRAFFIC WHERE MY STEERING WAS PERTINENT. THE ISSUE PROGRESSIVELY WORSENED TO THE POINT I WAS AFRAID TO DRIVE IT. I RESEARCHED THE ISSUE AND FOUND THAT IT IS NOT AN ISOLATED INCIDENT IN HYUNDAI VEHICLES, AS WELL AS THEIR KIA VEHICLES. I COULD NOT FIND A RECALL, BUT DID SEE WHERE THEY EXTENDED THE WARRANTY ON KIA VEHICLES TO ADDRESS THE PROBLEM AND AVOID THE RECALL. SO WHY NOT ON THE HYUNDAI VEHICLES AFFECTED WITH THIS SAFETY PROBLEM.

Mileage: 54,239

SINCE THE VEHICLE MADE THE 110,000 MILES THE STEERING WHEEL MAKES CONSTANT VIBRATION AND STEERING WHEEL CLUNKING NOISE WHEN MOVING IN EITHER DIRECTION AND WHEN DRIVING AROUND 60 TO 85 MPH, *TR

Mileage: 20

STARTED OUT WITH THE STEERING WHEEL HAVING A LOT OF PLAY AND SMALL CLICKING NOISES WITH SHARP TURNS, THIS HAS GOTTEN PROGRESSIVELY WORSE. IF I GO OVER A SPEED BUMP OR EVEN SLIGHTLY ADJUST THE WHEEL IN STREET TRAFFIC THERE IS A CLICKING SOUND IN THE STEERING COLUMN. ON A SMALL HIGHWAY WHEN I ACCELERATE TO 65MPH THE STEERING WHEEL SHAKES AND JERKS BACK AND FORTH TO THE POINT OF NEARLY LOSING CONTROL AND THERE IS A CONSTANT CLICKING NOISE.I TOOK THE VEHICLE IN TO BE SERVICED AND WAS TOLD THE PROBLEM IS A PLASTIC COUPLER WITHIN THE STEERING COLUMN. I WAS TOLD THIS IS A WIDELY KNOWN ISSUE AND IT SHOULD BE RECALLED. I DID MY OWN RESEARCH ON LINE AND I AM VERY UNSETTLED WITH WHAT I READ. SEVERAL PEOPLE HAVE COMPLAINED OF THIS ISSUE YET NOTHING HAS BEEN DONE. THIS IS VERY DANGEROUS AND A VERY EXPENSIVE REPAIR THAT CAN ONLY BE DONE AT THE HYUNDAI DEALERSHIP. THIS NEEDS TO BE ADDRESSED AND A RECALL ISSUED ASAP.

Mileage: 69,000

STEERING WHEEL HAS TOO MUCH PLAY AND CLICKS WHEN MOVED IN EITHER DIRECTION. THIS HAPPENS WHEN FIRST TURNED. NOT A CONSTANT CLICKING SOUND, BUT RATHER A MECHANICAL CLICK INSIDE THE STEERING COLUMN. PER RESEARCH, THIS IS APPARENTLY DUE TO A WELL-DOCUMENTED FAILURE OF A RUBBER OR PLASTIC COUPLER INSIDE THE ELECTRIC STEERING MODULE. DANGEROUS, AND A COSTLY REPAIR. THIS HAPPENS NO MATTER STATIONARY OR IN MOTION.

Mileage: 70,000

STEERING WHEEL CLUNKING NOISE WHEN MOVING, TURNING AND MEDAL TO MEDAL NOISE WHEN GOING OVER BUMPS.

Mileage: 36,926

LOTS OF LATERAL PLAY (CLICKING SOUND)IN STEERING EVEN WHEN NOT DRIVING.WHILE DRIVING STEERING SHAKES VIOLENTLY.

Mileage: 70,000

2013 HYUNDAI SANTE FE SPORT 'STEERING BEGAN A "HESITATION", "LAG", "PLAY" WHEN TURNING THE STEERING WHEEL EVEN SLIGHTLY IN EITHER DIRECTION.' THE PROBLEM WILL INCREASED AS 3 DIFERENTE CERTIFIED MECHANICS ALREADY INFORMED ME. IT APPEARS ALL THESE PROBLEMS ARE ATTRIBUTABLE TO HYUNDAI'S ELECTION TO USE A CHEAP RUBBER COUPLER BETWEEN THE STEERING COLUMN AND STEERING LINKAGE.' 'THE REPLACEMENT PART IS $6.88. HYUNDAI DEALERSHIPS CHARGE $400-$500 TO REPLACE IT. NHTSA SHOULD HAVE LONG AGO ORDERED HYUNDAI TO EFFECTUATE A REPLACEMENT OF THIS PART WITH ONE MADE OF A MATERIAL THAT WILL NOT DEGRADE AS THIS PART DOES.' HYUNDAI HAS ISSUED SEVERAL EXTENDED WARRANTIES FOR SOME MODELS, EVEN THOUGH THEY KNOW ITS THE SAME PROBLEMS FOR ALL THE MODELS WITH THIS CHEAP RUBBER COUPLER. MOST OF THIS INFORMATION WAS FROM OTHER OWNER'S COMPLAINS, BUT THE NEW INFORMATION I HAVE WAS FROM THE HYUNDAI SERVICE DEPARTMENT. AFTER REPLACING MY ENGINE IN A RECALL (WHERE MY CAR STOPPED AND FIRE STARTED IN MY ENGINE), I FOUND OUT ABOUT THIS RUBBER COUPLER. EVERYONE FROM HYUNDAI SERVICE DEP KNOWS THIS PROBLEM SHOULD BE IN A RECALL, BUT THEY JUST WILL DO NOTHING TO GET IT TO NHTSA. THEY JUST STATED 'NHTSA IS THE ONLY ONE THAT CAN REQUEST FOR A RECALL.' TODAY I SPOKE AGAIN WITH THE HYUNDAI SERVICE MANAGER (AT RED HOAGLAND HYUNDAI WINTER HAVEN, FL ), BECAUSE AFTER CALLING HYUNDAI RECALL DEP AND BEING TOLD THAT 'IF THE SERVICE DEP DECIDES THAT THIS REPLACEMENT SHOULD BE IN A RECALL THEY COULD REQUEST FOR A EXTENDED WARRANTY FROM THE HYUNDAI RECALL DEP, OR NHTSA NEEDS TO PUT A RECALL FOR THIS PROBLEM'. ITS CLEAR THAT EVERYONE KNOWS THIS PROBLEM SHOULD BE IN A RECALL AND THAT IT IS A LIFE THREATENING SITUATION, BUT NO ONE DOES ANYTHING ABOUT IT. ARE YOU GUYS WAITING FOR SOME ONE TO DIE BECAUSE OF THIS PROBLEM BEFORE PUTTING A RECALL? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 3

DRIVING ON THE HIGHWAY DOING 65MPH MY STEERING ALL OF THE SUDDEN GOT HARD AND THE STEERING LIGHT INDICATOR CAME ON THE DASH BOARD. I WAS ABLE TO MAKE IT TO WORK WITH OUT ANY POWER STERRING BUT MADE IT A TOUGH RIDE

Mileage: 30

PLAY IN THE STEERING WHEEL AND A CLUNKING NOISE COMING FROM THE STEERING WHEEL AND UNDER VEHICLE. FROM LOOKING AT VEHICLE FORUMS APPEARS TO BE STEERING GEAR USED IN ELECTRICAL STEERING MOTOR. STEERING HAS PLAY IN IT WHILE STATIONARY AND WHILE DRIVING. DEALER CONTACTED AND SAID NO RECALLS, UNSURE IF COVERED UNDER EXTENDED WARRANTY DEALER SOLD ME.

Mileage: 80,000

WHEN I DRIVE MY CAR THERE IS A CLICKING SOUND FROM THE STEERING COLUMN WHILE I'M DRIVING, TURNING AND WHEN I HIT BUMPS. MY CAR WILL DRIFT LEFT OR RIGHT WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATION.

Mileage: 89,000

2013 HYUNDAI SANTE FE LIMITED (PURCHASED NEW) - 8/2/19 STEERING BEGAN TO EXPERIENCE A "HESITATION", "LAG", "PLAY" WHEN TURNING THE STEERING WHEEL EVEN SLIGHTLY IN EITHER DIRECTION. THE PROBLEM INCREASED IN THE "HESITATION", "LAG", "PLAY" EXPERIENCED. PERFORMED SEARCH ON THE INTERNET AND FOUND THAT HUNDREDS OF OWNERS OF HYUNDAI ACROSS MANY MODELS AND YEARS EXPERIENCING THE SAME PROBLEM. A NUMBER OWNERS EXPERIENCING EXTREME PROBLEMS, I.E., STEERING GOING OUT COMPLETELY OR LOCKING UP WHILE DRIVING. IT APPEARS ALL THESE PROBLEMS ARE ATTRIBUTABLE TO HYUNDAI'S ELECTION TO USE A CHEAP RUBBER COUPLER BETWEEN THE STEERING COLUMN AND STEERING LINKAGE. WHILE RESEARCHING I FOUND THAT, IN FACT, HYUNDAI HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS. I HAVE BEEN THE ONLY OWNER OF MY VEHICLE. HOWEVER, I HAVE NEVER RECEIVED ANY NOTIFICATION OF THIS POTENTIAL VERY DANGEROUS PROBLEM WITH AN ESSENTIAL PART TO THE SAFE OPERATION OF THESE VEHICLES. THE REPLACEMENT PART IS $6.88. HYUNDAI DELEARSHIPS CHARGE $400-$500 TO REPLACE IT. NHTSA SHOULD HAVE LONG AGO ORDERED HYUNDAI TO EFFECTUATE A REPLACEMENT OF THIS PART WITH ONE MADE OF A MATERIAL THAT WILL NOT DEGRADE AS THIS PART DOES.

Mileage: 105,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

STEERING IS MALFUNCTIONING, CLICKING, LOOSE FEELING, CAR SWAYS WHILE DRIVING..NOT SAFE. HYUNDAI IGNORING

Mileage: 75,000

WHILE DRIVING 35 MPH THROUGH AN INTERSECTION ON A CITY STREET, THE ENTIRE ELECTRICAL SYSTEM FAILED AND SHUT OFF. I WAS UNABLE TO STEER OR BRAKE, BUT MANAGED TO COAST INTO A PARKING LOT. THE ENTIRE DASH PANEL REPEATEDLY FLASHED AND ALL WARNING SYMBOLS APPEARED ON DASH PANEL. BRIEFLY THE DASH PANEL DISPLAYED CONNECT FUEL SENSOR BEFORE COMPLETELY SHUTTING OFF. WE TOWED VEHICLE TO DEALERSHIP AND WAS TOLD IT APPEARED TO BE A FAILED ALTERNATOR AND STARTER AND COMPROMISED BATTERY CABLE AND SENSOR AND WOULDN'T BE COVERED UNDER WARRANTY. WE HAD JUST HAD THE FUEL LINE SENSOR REPLACED UNDER RECALL AND NOW THIS. THIS IS AFTER THE TOTAL ENGINE FAILURE AND THAT LED TO THE ENGINE BEING REPLACED WITH WHAT WE TOLD WAS A FACTORY NEW ENGINE THAT FELL UNDER THE METAL FRAGMENTS IN OIL CHAMBER RECALL. WE ARE FORTUNATE WE WERE UNHARMED DURING THIS INCIDENT. THIS IS EXTREMELY FRUSTRATING THAT WE HAVE BEEN HIT WITH RECALL AFTER RECALL. WE WERE TOLD TO NOT BE SURPRISED IF THIS ISSUE ALSO BECAME A MATTER OF RECALL.

Mileage: 138,263

STEERING COLUMN HAS STARTED TO MAKE NOISE WHEN GOING OVER LANE DIVIDERS AND OTHER BUMPS IN THE ROAD SOMETHING IS EITHER LOOSE OR BROKEN. STARTED AROUND 70,000 MILES. AFTER READING OTHER COMPLAINTS (HERE) I'M TAKING IT TO THE DEALER FOR REPAIR IMMEDIATELY.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COUPLER WAS FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC FOR REPLACEMENT OF THE COUPLER. THE DEALER (HOLLER HYUNDAI, 1150 ORLANDO AVE, WINTER PARK, FL 32789, (407) 645-6203) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE STEERING WHEEL FAILURE. A CASE WAS OPENED AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE AND SHOOK VIOLENTLY. THE CONTACT HAD TO HOLD THE STEERING WHEEL TIGHTLY TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LEGACY HYUNDAI (443 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

UNIVERSAL JOINT IN STEERING COLUMN IS LOOSE, CAUSING PLAY IN THE STEERING WHEEL. HAPPENS WHEN THE CAR IS MOVING OR STATIONARY.

Mileage: 83,000

MY STEERING WHEEL CLUNKS WHEN TURNING, REGARDLESS OF IF IT IS STATIONARY OR MOVING. WAS TOLD IT BY THE DEALER IT WAS A KNOWN ISSUE WITH SOME STEERING WHEEL COUPLER AND WOULD BE $1,500 OUT-OF-POCKET TO FIX.

Mileage: 80,000

STEERING / SUSPENSION. I PURCHASED THE VEHICLE NEW ON 01.09.2014 OUT OF THE SHOWROOM. ABOUT 3-4 MONTHS LATER, I STARTED TO NOTICE THE STEERING AND ROUGH RIDE. THE STEERING WAS LIKE A VEHICLE WITH "JIMMY LEGS" LOOSE AND ALL OVER THE ROAD. I TOOK IT BACK TO THE DEALERSHIP TO GET CHECKED OUT. FIRST THING IT WAS OUT OF ALIGNMENT ON THE FRONT END (LEFT TOE -0.10D, RIGHT TOE -0.09D). THEY CHECKED THE SUSPENSION AND TOLD ME THAT THE COMPONENTS WERE GOOD WITH NO DAMAGE OR WEAR INCLUDING THE STRUTS. I TOLD THEM OF HOW ROUGH THE RIDE IS DRIVING AT VARIABLE SPEEDS ON THE LOCAL ROADS. EVER SINCE, I HAVE HAD 5 ALIGNMENTS AND STILL HAVE THE SAME HANDLING AND STEERING PROBLEMS. I TOOK MY VEHICLE TO SEARS TO HAVE AN ALIGNMENT CHECKED AND WAS TOLD THE LEFT FRONT WAS OUT BY -0.07D. THE MECHANIC TOLD ME THAT I WAS THE 6TH PERSON WITH THE SAME MODEL VEHICLE TO COME IN THERE IN THE PAST TWO WEEKS WITH THE SAME PROBLEMS. HE STATED THAT THE REASON FOR THE ISSUES ARE COMING FROM THE ELECTRONIC STEERING MODULE. WHEN YOU ADJUST THE STEERING WHEEL TO ON OF THE THREE SETTINGS (NORMAL, COMFORT, SPORT), IT CAUSES THE FRONT ALIGNMENT OUT. THIS TO ME SOUNDS LIKE A DESIGN FLAW AND HYUNDAI DOES NOT WANT TO ADDRESS THIS ISSUE. I JUST GET TIRED EVERY TIME I TAKE IT TO THE HYUNDAI DEALERSHIP OF BEING TOLD THAT THERE IS NO PROBLEM, IT IS HOW IT IS SUPPOSE TO RIDE LIKE THAT DUE TO THAT IT IS NOT A CAR. I WAS AT HYUNDAI DEALERSHIP ON 06/FEB/18, AND THAT IS WHAT THEY TOLD ME BUT I HAD TO PAY ANOTHER $89.95 FOR AN ALIGNMENT AGAIN, LEFT FRONT WAS OUT (TOE -0.15D) RIGHT FRONT WAS OUT (TOE -0.18D). I WAS TOLD THAT THE STRUTS AND SUSPENSION WAS OK, BUT COULD BE THE TIRES. I HAVE 29,374 MILES ON IT AND I AM GETTING TIRED OF HAVING TO BRING IT IN TO HAVE THE SAME WORK DONE AND BEING TOLD THAT THERE IS NOTHING WRONG. I HAVE ALL PAPERWORK TO USE TO SHOW THE ALIGNMENTS THAT WERE DONE.

Mileage: 29,374

STEERING LOCKS, DOESN'T RECENTER EXCEPT WITH MANUAL HUMAN FORCED CORRECTION AS THOUGH THE WHEELS WERE STUCK IN A RUT (THEY AREN'T). HAS HAPPENED MULTIPLE TIMES SINCE 2D YEAR OF VEHICLE OWNERSHIP. NOT CONSISTENT. PROBLEM DISSIPATED AFTER BATTERY FAILED AND WAS REPLACED IN 3RD YEAR. UNKNOWN IF THERE IS A CORRELATION. STEERING PROBLEM HAS RECENTLY RETURNED. ON INTERSTATE WHERE MANY MINOR COURSE CORRECTIONS ARE MADE TO STAY IN LANE, GETS VERY BURDENSOME AND WEARYING ON LONG TRIPS. SEEMS TO HAPPEN AT 15MPH AND UP. NOT NOTICEABLE AT SLOWER SPEEDS. WAS REPORTED TO AUTHORIZED HYUNDAI DEALER IN 2015. NO ACTION TAKEN.

Mileage: 63,200

LOOSE BOLT ON LOWER STEERING SHAFT.

Mileage: 28,830

WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING. I TRULY HOPE HYUNDAI COMES UP WITH A FIX FOR THIS. VERY DISSATISFIED.

Mileage: 23,000

I WAS DRIVING WEST ON U.S. HWY 80 AT ABOUT 30 MPH, AFTER PULLING OUT OF A PARKING LOT ABOUT 1 BLOCK BEFORE I LOST CONTROL OF MY 2013 HYUNDAI SANTA FE, AT AN INTERSECTION. IT MADE A SHARP RIGHT TURN WITHOUT MY HELP AT ALL. AFTER HITTING ANOTHER VEHICLE AND THEN JUMPING A LARGE CURB, I CAME TO STOP ABOUT 18" FROM A SMALL TREE. I WAS COMPLETELY TRAUMATIZED. THE RIGHT FRONT WHEEL HAD A BLOW OUT FROM THE OUTSIDE SIDE WALL OF THE TIRE. THE MECHANIC SAID IT LOOKED SLASHED. THE BIG QUESTION IS, DID THE BLOW OUT OCCUR AT THE TIME MY VEHICLE MADE THE SHARP RIGHT TURN AT THE INTERSECTION, OR DID IT OCCUR WHEN IT HIT THE CURB? I DON'T KNOW, BUT I FEEL SOMETHING HAPPENED TO CAUSE THAT SHARP RIGHT TURN IN THE FIRST PLACE. I HAD THE MECHANIC CHECK OUT THE RIGHT FRONT WHEEL AREA (AXLE, ETC). THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLES PARTS, THAT WASN'T CAUSED BY THE ACCIDENT. THIS MAKES ME MORE CONVINCED IT HAS TO BE THE TIRE. THIS IS THE SECOND TIRE THAT HAS BLOWN OUT ON THE OUTSIDE WALL OF THE TIRE SINCE I PURCHASED THIS VEHICLE IN 2013. THE OTHER BLOW OUT WAS FROM A NAIL GOING THROUGH THE OUTSIDE WALL. I ONLY HAVE 11,045 MILES ON THIS VEHICLE. TIRES ARE A KUMHO, CRUGEN, P235/55R19, 101H SL BSW OE (INFORMATION COPIED FROM A DISCOUNT TIRE RECEIPT WHEN THE FIRST BLOW OUT WAS REPLACED 5-22-15). I AM AFRAID TO GET BACK IN THIS VEHICLE BECAUSE I DON'T KNOW WHAT CAUSED COMPLETE LOSS OF CONTROL. I WILL TRADE IT IN ON A DIFFERENT VEHICLE. I'M AFRAID OF HYUNDAI'S AND KUMHO TIRES!

Mileage: 11,045

WHILE TURN LEFT INTO A SUBDIVISION THE STEERING WOULD NOT RE-CENTER THUS THE CAR RAN OVER A COUPLE OF LARGE STONES LINING THE ROADWAY AT THE ENTRANCE. THE ABS DID NOT ENGAGE. FINALLY THE CAR STOPPED ABOUT 30 FEET LATER. I WAS ABLE TO FINALLY STEER THE CAR BACK ON TO THE STREET. THERE IS DAMAGE TO THE UNDERCARRIAGE, THE INNER WHEEL WELL ON THE RIGHT SIDE WAS TORN OFF, THE LEFT FRONT AIR DAM, THE EXHAUST SYSTEM, THE RIGHT FRONT WHEEL WAS DAMAGE, AND A FLAT TIRE.

Mileage: 78,065

THE VEHICLE IS A 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO AWD. I BOUGHT THIS VEHICLE NEW IN NOV 2012. THE VEHICLE HAS KNOWN STEERING ISSUES FROM HYUNDAI MOTORS USA. I HAD IT IN THE HYUNDAI DEALER IN RENO NV LAST MONTH TO HAVE ALIGNMENT AND FRONT STEERING CHECKED OUT AGAIN. I HAVE HAD IT IN THE DEALER TO COMPLAIN ABOUT MY STEERING BUT THEY KEEP STATING THAT IT ALL CHECKS OUT? IT IS VERY DIFFICULT TO MAINTAIN MY LANE AND IF ITS WINDY OUT I HAVE TO SLOW DOWN ON THE HIGHWAY AS IT DRIFTS AND ITS HARD TO CONTROL THE VEHICLE BACK TO MY LANE. HYUNDAI KNOWS OF THIS PROBLEM BUT HAS NOT COME UP WITH A FIX I HAVE READ AND HEARD THROUGH OTHER COMPLAINTS. THIS VEHICLE NEEDS TO BE RECALLED AS IT IS REALLY DANGEROUS TO DRIVE. I PAID ALOT OF MONEY FOR THIS CAR NEW AND ITS MY ONLY VEHICLE SO IM HOPING YOUR AGENCY CAN HELP FIX THIS PROBLEM? THANK YOU FOR YOUR TIME ON THIS SERIOUS ISSUE. *TR

Mileage: 24,500

CAR IS UNCONTROLLABLE AT HIGHWAY SPEED WON'T STAY IN A LANE CONSTANT STEERING ADJUSTMENT IS NEEDED IT OVER REACTS WHEN ATTEMPTING TO COMPENSATE IN WINDY CONDITIONS ITS EXTREMELY DANGEROUS DEALER HASN'T ADMITTED THERE IS AN ISSUE PAID FOR ALIGNMENT AT DEALER TO NO AVAIL

Mileage: 100

ERRATIC STEERING IN HIGHWAY SPEEDS. DID NOT TEST @ HIGHWAY SPEEDS WHEN PURCHASED, BAD MISTAKE!! I CAN NOT TAKE LONG TRIPS BECAUSE IT'S VERY FATIGUING TO DRIVE. CONSTANTLY HAVE TO OVER-CORRECT/CORRECT STEERING!! I FEEL VERY UNSAFE IN THIS VEHICLE!! ANYONE CONTEMPLATING A 2013/14 SANTA FE, PLEASE DO NOT PURCHASE. THIS CAR IS COMPLETELY UNSAFE TO DRIVE @ HIGHWAY SPEEDS. NOT TO MENTION ON A BREEZY DAY THE CAR JUST WANDERS ALL OVER THE HIGHWAY. OWNERSHIP OF THIS VEHICLE HAS BEEN A NIGHTMARE AND MY WORST MISTAKE, TO DATE IN REGARDS TO A VEHICLE PURCHASE. NO FIXES AVAILABLE AND NO RELIEF FROM THIS IN SIGHT. I HAVE A $30K VEHICLE THAT I CAN'T EVEN DRIVE, UNLESS ITS JUST AROUND TOWN. VERY NERVE RACKING TO DRIVE ON THE HIGHWAY! *TR

Mileage: 1,000

I HAVE A 2013 HYUNDAI SANTA FE SPORT 2.0T. THIS VEHICLE IS VERY DIFFICULT TO DRIVE IN A STRAIGHT LINE. IT WANDERS LEFT TO RIGHT AND RIGHT TO LEFT AT HIGHWAY SPEEDS. IT IS WORSE IN CROSS WIND CONDITIONS. REQUIRES CONSTANT STEERING WHEEL INPUT CORRECTION TO MAINTAIN A STRAIGHT DRIVING PATH AND PRODUCES FATIGUE ON LONG DRIVES. SOMETIMES THE STEERING FEELS DISCONNECTED. I PURCHASED THE VEHICLE NEW IN EARLY 2013, THE PROBLEM HAS BEEN THERE FROM DAY ONE. I HAVE RECENTLY BEEN INFORMED THAT HYUNDAI HAS MADE A CHANGE TO IMPROVE STEERING ACCURACY FOR THE 2015 MODEL YEAR. AN IMPROVED CENTRAL PROCESSING UNIT (CPU) HAS BEEN DEVELOPED FOR THE ELECTRIC STEERING SYSTEM. SO HYUNDAI IS WELL AWARE OF THE ISSUE WITH THE 2013 AND 2014 MODEL YEARS. HOPEFULLY THE IMPROVED 2015 STEERING CPU CAN BE RETROFIT TO THE 2013 AND 2014 VEHICLES OR THERE IS AN ALTERNATE FIX. PLEASE RECALL THE 2013 HYUNDAI SANTA FE SPORT TO HAVE THIS VERY SERIOUS SAFETY ISSUE ADDRESSED. *TR

Mileage: 1,000

FEBRUARY 28TH, 2015 REBUTTAL HYUNDAI CONSUMER AFFAIRS CASE#[XXX] YOU FAILED AGAIN AS NOT ONLY DID I ADVISE YOU THIS DEALER PERFORMED ALL THE NECESSARY TO ADDRESS THIS ISSUE AND MADE ALL YOUR SUGGESTED RECALCULATIONS BUT JUST LIKE MY ISSUE WITH THE FUEL SYSTEM ON THIS SAME VEHICLE YOU JUST WON'T FACE THE MUSIC. THE VERY ABSURDNESS OF THE LATEST SUGGESTION IS AMAZING. IN MY CONVERSATIONS AND DOCUMENTATION AS ANOTHER ATTACHMENT ON THIS FILE I PLAINLY ADVISED YOUR FIRM THAT MY DEALERSHIP (DELRAY HYUNDAI) IS NUMBER 1 FROM THEIR SERVICE DEPT. NOW HEADED BY SERVICE MGR. [XXX], SERVICE ADVISOR [XXX] AND CHIEF MECHANIC [XXX] HOWEVER YOU SEEM TO CONTINUE TWISTING OR NOT RECOGNIZING THE FACTS ABOVE. BESIDES THIS DEALERSHIP I ATTACHED ALL THE COMPLAINTS FROM ALL OVER THE USA WHICH ALL LEADS BACK TO YOUR FIRM HAVING MADE AN ERROR IN THE ELECTRONIC STEERING MECHANISM AND "FAILING" TO CORRECT IT FOR ALL THE COMPLAINTS WHETHER PRIOR OR NEW OR ON DEALERSHIPS RECORDS OR JUST PLAIN OLD REPORTED COMPLAINTS REGARDING THE IDENTICAL PROBLEMS. I CAN ONLY SUGGEST YOU REOPEN THIS CASE IMMEDIATELY FOR ALL CONCERNED AND IT MUST APPEAR BEFORE THE NHTSA AS A NEEDED RECALL ON WHICH IT WILL BEHOOVE YOU TO ERADICATE THE PROBLEM AND THEN IN THE BARGAIN THERE MAY BE FINES BY NHTSA. . [XXX] CC: DELRAY HYUNDAI [XXX], & , CONSUMERAFFAIRS@HMAUSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 500

WHILE DRIVING MY AWD SANTA-FE THROUGH SNOW. SNOW BEGINS TO BUILD UP ON TIRES AND RIMS AS DUE ALL VEHICLES. WHILE HAVING PARKED MY SANTA-FE FOR 30-45 MINUTES OR CONTINUALLY DRIVING THROUGH SNOW AND RETURNING TO DRIVE SAID SANTA-FE YOU START TO FEEL VIBRATIONS AND THEN VEHICLE STARTS VIOLENTLY SHUTTERING THE FASTER U GO. THE SNOW THROWS OFF THE WHEEL BALANCE AND MAKES CAR SHUTTER VIOLENTLY. THE ONLY FIX FROM DEALER IS PARK CAR IN WARM GARAGE WHILE PARKING OR SCRAP INNER WHEELS BEFORE DRIVING. YOU WOULD THINK ANY CUV/SUV WITH AWD SHOULD NOT HAVE THIS PROBLEM, REALLY ANY VEHICLE SHOULD NOT HAVE THIS PROBLEM. I GUESS I BOUGHT THE AWD TO STAY ON CLEAN DRY ROADS. DEFEATS THE PURPOSE OF AN AWD. GUESS IT WILL TAKE SOMEONE CRASHING BEFORE LOOKED INTO. MY FIX, BUY CAN OF NEVER WET AND SPRAY RIMS AND TIRES SO NO SNOW OR ICE STICKS TO WHEELS OR RIMS OR CHANGE RIMS MORE MONEY$ BUT BOTH WORK. SIMPLE, COMPLAIN AND SOLUTION RESOLVED

Mileage: 35,236

STEERING NEEDS CONSTANT CORRECTIONS. *TR

Mileage: 125

HAVE OPERATED THIS VEHICLE FOR 20 MONTHS WITH QUESTIONABLE STEERING CONTROL. AT FIRST, THOUGHT IT MIGHT HAVE BEEN A BREAK-IN OR TIRE ISSUE BUT HIGHWAY STEERING DRIFTING TENDENCY HAS PERSISTED. VEHICLE WAS PURCHASED NEW. I HAVE MANAGED TO SURVIVE THIS PROBLEM BECAUSE I AM A PRETTY GOOD DRIVER WITH DECADES OF ACCIDENT-FREE DRIVING BUT WOULD NOT WANT TO EXPOSE A LESS-EXPERIENCED DRIVER TO THIS SITUATION WITH THIS VEHICLE, ESPECIALLY IN A TIGHT/ NARROW TRAFFIC LANE SITUATION AT FREEWAY SPEEDS. SOMEBODY NEEDS TO GET HYUNDAI TO ADDRESS THIS MATTER. *TR

Mileage: 20

THE VEHICLE DRIFTS FROM SIDE TO SIDE AT SPEEDS ABOVE 40 MPH. I'VE TAKEN IT TO THE DEALERSHIP, THEY SAID THERE WAS NO PROBLEM "ITS PROBABLY JUST THE DIFFERENT DRIVING MODES ON THE STEERING WHEEL." THEY SUGGESTED TO DRIVE IN "SPORT" MODE WHICH DOESN'T HELP.THIS IS A MAJOR CONCERN BECAUSE ITS A HUGE SAFETY ISSUES AND IT MUST BE ADDRESSED. THERE ARE TOO MANY COMPLAINTS ON THE INTERNET FOR THIS PROBLEM TO BE IGNORED. *TR

Mileage: 34,598

THE STEERING WHEEL VIBRATE IN EVERY CONDITION OF ROAD AND THE VEHICLE SOME TIMES TAKE TO THE LEFT SIDE. *TR

Mileage: 37,854

2013 HYUNDAI SANTA FE 2.4 IS HAVING MAJOR STEERING ISSUES. AT SPEEDS ABOVE 45MPH THE SUV SWAYS ALL OVER THE ROAD AND IS ALMOST IMPOSSIBLE TO MAINTAIN CONTROL OF. IF YOU HAVE ANY TYPE OF WIND THE SUV WILL CHANGE LANES AND IF YOU SLIGHTLY CORRECT IT OVER CORRECTS. I HAVE CHECKED THE TIRE PRESSURE AND THE TIRES SHOW NO SIGNS A WEAR. ALSO THE FUEL TANK WILL ONLY FILL 3/4 FULL THEN YOU HAVE TO WAIT AND EVER SO SLOWLY PUT THE REMAINING 1.5-2 GALLONS IN. THE MPG IS HORRIBLE ONLY GETTING 20MPG AT BEST ON THE HIGHWAY. THE ECO MODE DROPS THE FUEL ECONOMY DOWN TO 18MPG WHEN ACTIVATED. I HAVE NOT BEEN ABLE TO TAKE IT TO THE DEALER SHIP DUE TO WORK AND CANNOT GO WITHOUT A VEHICLE. *TR

Mileage: 18,000

YOU HAVE TO CONSTANTLY FIGHT THE STEERING TO KEEP THE CAR FROM SWAYING TO THE LEFT OR RIGHT. *TR

Mileage: 34,000

CAR WANDERS FROM LEFT TO RIGHT, CONSTANTLY HAVING TO CORRECT STEERING. *TR

CAR WAS PURCHASED, BRAND NEW, A YEAR AGO OR SO. IT WAS RECALLED, AMONG 20300 VEHICLES IN THE USA. I TOOK IT TO THE DEALER (HENDERSON HYANDAI SUPERSTORE (702-565-1500) THREE CONSECUTIVE TIMES, OVER THE LAST 12 MONTHS. THEY ARE STILL REFUSING TO ADDRESS THIS VERY DANGEROUS PROBLEM. I AM THE FATHER OF TWO INFANTS, 3 AND 1 YEAR-OLD. I CANNOT DRIVE THIS DEFECTIVE VEHICLE, ENDANGERING THEREBY MY LIFE, MY WIFE'S, AND MY TWO BABIES. THEREFORE, I REQUEST A REFUND OF SOME $13,000 ALREADY PUT INTO THIS INNATELY DEFECTIVE VEHICLE. I ASK RESPECTFULLY THAT YOU ASSIST ME, ASAP. THANK YOU VERY MUCH! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Mileage: 13,000

CAR WANDERS FROM LEFT TO RIGHT, CONSTANTLY HAVING TO CORRECT STEERING. *TR

Mileage: 10

OWN A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DRIFTED FROM LEFT TO RIGHT. THE CONTACT INDICATED THAT WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS VERY DIFFICULT TO KEEP VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE ALIGNMENT WAS ADJUSTED AND THE TIRES WERE CHECKED BUT THE DEFECT PERSISTED. THE OWNERWAS NOT INFORMED OF THE DEFECT. CONSUMERS REPORT MAGAZINE REPORTS THIS PROBLEM. *TR

Mileage: 2,000

AFTER DRIVING THIS NEW CAR FOR A FEW WEEKS I NOTICED THAT KEEPING THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS WAS DIFFICULT.CALLED DEALER AND BROUGHT IN FOR INSPECTION.THEY SAID THAT STEERING WAS NORMAL AT THIS TIME.FILED A COMPLAINT WITH HYUNDAI CUSTOMER SERVICE.THIS CAR HAS BEEN BACK TO THE DEALER 12 TIMES FOR THE STEERING COMPLAINT.THE DEALER HAS DONE 2 ALIGNMENTS,3 WHEEL BALANCES,SEVERAL ROAD TESTS INCLUDING A 101 MILE TEST BY THE HYUNDAI FIELD SERVICE ENGINEER.COMPUTER UPDATES AND DRIVING OTHER NEW SANTA FE'S FOR COMPARISON. IT WAS SUGGESTED BY THE SERVICE MANAGER THAT WE REPLACE THE TIRES WITH ANOTHER BRAND AT 4,346 MILES. SINCE THE NEW TIRES WHERE INSTALLED I CAN KEEP THE CAR GOING IN A STRAIGHT LINE AT 75MPH.THE STEERING IS STILL QUITE SENSITIVE BUT THE WANDERING HAS IMPROVED.THE DEALER DID NOT GIVE UP ON CORRECTING THE PROBLEM AND I WILL KEEP IN CONTACT WITH THEM. *TR

Mileage: 1,127

WHILE DRIVING AT ANY SPEED APPROACHING 50 MPH OR MORE THE ELECTRONICALLY CONTROLLED POWER STEERING DEVIATES FROM STRAIGHT AHEAD ON IT'S OWN ACCORD. THE DRIVER MUST MAKE CONSTANT STEERING INPUTS TO REMAIN IN THE LANE. THIS AT LEAST VERY ANNOYING AND IN A NARROW LANE IT IS DANGEROUS AND FATIGUING! *TR

Mileage: 185

AS FIRST-TIME OWNER OF A HYUNDAI VEHICLE (2013 SANTA FE SPORT 2.0), I AM DEEPLY TROUBLED AND DISAPPOINTED BY MY OWNERSHIP EXPERIENCE. MY MAIN COMPLAINT CONSISTS OF OPERATING A VERY UNSTABLE VEHICLE AT HIGHWAY SPEEDS. IT WANDERS, SURGES, AND GENERALLY HAS A MIND OF ITS OWN. I CONSTANTLY FIND MYSELF TRYING TO IDENTIFY THE BLASTS OF WIND THAT JOSTLES MY VEHICLE FROM SIDE-TO-SIDE, ONLY TO REALIZE IT'S A PERFECTLY STILL DAY. DRIVING PAST OTHER VEHICLES OR HAVING OTHER VEHICLES PASS ME CAUSES INSTABILITY AND IS A CHALLENGE TO KEEP IN THE LANE. IN SUPPORT OF THE STEERING ISSUE, IT IS NON-LINEAR, UNPREDICTABLE, AND FEELS DISCONNECTED FROM THE FRONT WHEELS. ADDITIONALLY, WITHOUT THE STEERING WHEEL BEING ROTATED, THE VEHICLE WILL MAKE COURSE CORRECTIONS THAT ARE UNEXPECTED, INCONSISTENT WITH STEERING ANGLE, AND FEEL UNSAFE ON ALL ROAD SURFACES. MY PURCHASING DEALERSHIP TRIED TO BLAME THE STEERING ISSUE DUE TO THE FACT THAT THE ROADS ARE NOT 100% LEVEL, FLAT, SMOOTH, ETC. I HAVE BEEN DRIVING MANY DIFFERENT CARS FOR OVER 30 YEARS AND THIS IS THE FIRST TIME I HAVE EVER OWNED A VEHICLE THAT FEELS UNSAFE IN ALL DRIVING CONDITIONS - AS IF IT WERE ON ICE! IT IS VERY TIRING TO DRIVE THIS VEHICLE ON LONG TRIPS AS IT DEMANDS CONSTANT CORRECTIONS TO KEEP THE VEHICLE IN THE LANE. ON STRAIGHT, LEVEL ROADS, THE VEHICLE WANDERS TO THE LEFT OR RIGHT. HIGHER SPEEDS MAKE THE PROBLEM WORSE. I HAVE TAKEN MY 2013 SANTA FE SPORT TO BE FIXED ON MORE THAN 4 OCCASIONS AND NO REALIGNMENT, SOFTWARE UPDATE, TIRE INFLATION ADJUSTMENT OR RELATED ATTEMPTS HAVE BEEN SUCCESSFUL IN CORRECTING THE STEERING/HANDLING PROBLEMS OF MY VEHICLE.

Mileage: 300

THERE IS ANOTHER COMPLAINT WITH REGARDS TO STEERING. THE VEHICLE DRIFTS LEFT AND RIGHT, ALSO I AM FIGHTING WITH THE STEERING WHEN MAKING TURNS. DEALER SERVICE DEPT. WAS NOTIFIED AND MY VEHICLE HAD A FRONT END ALIGNMENT AND STILL HAS THE SAME PROBLEM. TOLD THE SERVICE DEPT AGAIN THAT SAME PROBLEM EXISTS AND WAS TOLD THAT THE TECHNICIAN COULD NOT FIND THE PROBLEM. THEIR IS A PROBLEM AND NO ONE WANTS TO FIX IT. I HOPE SOME ONE LOOKS INTO THIS. *TR

Mileage: 1,798

VEHICLE DOES NOT STAY IN A STRAIGHT LINE. I'VE HAD ALIGNMENT ISSUES BEFORE WITH OTHER CARS WHERE IT PULLED TO ONE SIDE BUT THIS CAR IS ALL OVER THE PLACE ON THE INTERSTATE. I CONSTANTLY HAVE TO CORRECT THE STEERING WHEEL WHICH IS EXHAUSTING AFTER 20 MINS. SOMETIMES LEFT SOMETIMES RIGHT. ALSO SUSPENSION INTEGRITY IS QUESTIONABLE WHEN HITTING BUMPS THE CAR SEEMS TO BOUNCE UP AND CAUSE YOU TO LOSE CONTROL FOR A QUICK SECOND. WHY IS THE GOVERNMENT ALLOWING THIS!???????? WENT TO DEALER FIRST THEY SAID NOTHING WAS WRONG THEN A FEW MONTHS LATER THEY MAGICALLY HAD NEW ALIGNMENT SPECS WHICH THE DID AND IT STILLS WONDERS. *TR

Mileage: 1,001

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD SWAY TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 800. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO THE PULL TO THE LEFT AND SWAYED FROM LEFT TO RIGHT. THE STEERING WAS ALIGNED. HOWEVER, THE PROBLEM CONTINUED. UPDATED 03/20/14

Mileage: 800

VEHICLE DRIFTS SIDE TO SIDE WHILE DRIVING ABOVE 50 MPH. REQUIRES CONSTANT STEERING WHEEL CORRECTION WHICH BECOMES VERY ANNOYING & MENTALLY & PHYSICALLY EXHAUSTING FOR TRIPS EXCEEDING 20 MILES. *TR

Mileage: 1,500

I BOUGHT 2013 SANTA FE SPORT 2.0T IN SEPTEMBER 2012 AND AFTER DRIVING ABOUT 5K MILES NOTICED THAT I CONSTANTLY HAVE TO TILT STEERING WHEEL RIGHT TO KEEP VEHICLE DRIVING STRAIGHT. I REPORTED THAT TO DEALERSHIP, BUT THEY COULD NOT DISCOVER THE ROOT CAUSE. THEY PERFORMED WHEELS ALIGNMENT, BUT PROCEDURE DID NOT HELP TO FIX THIS ISSUE. IF I DO NOT CORRECT STEERING WHEEL ANGLE CONSTANTLY, VEHICLE DRIFTS LEFT CREATING VERY UNSAFE CONDITION. DRIVER'S ATTENTION SHALL CONSTANTLY BE ON CORRECTING STEERING WHEEL ANGLE. *TR

MY WIFE PURCHASES A NEW 2013 HYUNDAI SANTA FE 2T IN JUNE. SHE DOESN'T T DRIVE MUCH ON THE HIGHWAY. I JUST CAME HOME FROM BEING AWAY FOR A WHILE. DROVE THE CAR ON THE HIGHWAY. I THOUGHT SOMETHING WAS WRONG WITH IT. SO, I CAME TO THIS WEBSITE. FOUND OUT THIS IS A PROBLEM. CONTROL IS HORRIBLE. CAR DRIFTS FROM SIDE TO SIDE. YOU HAVE TO CONSTANTLY MOVE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. IT'S LIKE IN THE OLD DAYS WHEN THERE IS PLAY IN THE STEERING WHEEL. NOT SAFE. CAR SHOULD NOT DRIFT EITHER WAY. SOMETIMES YOU OVER COMPENSATE TO BRING THE CAR STRAIGHT. I HAVE NEVER EXPERIENCED THIS WITH ANY CAR IN THE LAST 20 YRS I HAVE HAD. *TR

Mileage: 2,100

I JUST BOUGHT THIS CAR A COUPLE OF DAYS AGO. THE STEERING ON THIS CAR IS DANGEROUS! IT WILL NOT DRIVE IN A STRAIGHT LINE. READ ALL OVER THE INTERNET, THERE ARE NUMEROUS COMPLAINTS ON THIS SAME ISSUE. THIS IS A SAFETY ISSUE AND NEEDS A RECALL IMMEDIATELY. I HAVE TWO CHILDREN IN THE CAR WITH ME. THIS SCARES ME!! PLEASE, PLEASE, PLEASE GET A RECALL ON THE 2013 HYUNDAI SANTA FE SPORT IMMEDIATELY!! *TR

Mileage: 50

THIS VEHICLE WANDERS ALL OVER THE ROAD. WHENEVER THERE IS ANY WIND -- EVEN PASSING OTHER VEHICLES -- THE VEHICLE IS UNSTABLE. IN MY OPINION THIS CAR IS NOT SAFE TO DRIVE. *TR

Mileage: 2,200

WHILE DRIVING AT SPEEDS OF 45 MPH AND UP, THE VEHICLE WANDERS AND DRIFTS FROM SIDE TO SIDE. THIS IS VERY TIRING TO DRIVE AND REQUIRES CONSTANT ATTENTION. AT THE LOWER SPEEDS IT SEEMS TO WANDER MOSTLY TO THE LEFT SO YOU CONSTANTLY HAVE TO CORRECT TO THE RIGHT. DEALER HAS MADE SIX ATTEMPTS TO FIX WITHOUT SUCCESS. *JS

Mileage: 2,284

STEERING FELT "WEIRD" FROM THE MOMENT I LEFT THE LOT WITH MY NEW CAR. TEST DRIVE ON A SIMILAR VEHICLE WAS FINE. THE CAR WANDERS ALL OVER THE ROAD, REQUIRES CONSTANT STEERING TO KEEP A STRAIGHT TRACK. MY 40 MILE TRIP HOME WAS SPENT FIGHTING THE WHEEL, NOT ENJOYING MY NEW CAR....WHICH I LOVE OTHERWISE. I WILL NOT KEEP THIS CAR IF THE STEERING CANNOT BE FIXED, OTHER DRIVER'S HAVE HAD THE SAME COMPLAINT. *TR

Mileage: 145

CAR IS NOT SAFE TO DRIVE DUE TO TERRIBLE STEERING CAR WONDERS ALL OVER THE ROAD VERY HARD TO KEEP IN LANE OVER 50 MPH I WOULD BE SURPRISE IF NO ONE HAS CRASHED BECAUSE OF THIS. *TR

Mileage: 500

THE STEERING IS HARD TO CONTROL. THE VEHICLE WONDERS FROM SIDE TO SIDE AS IF YOU ARE BEING HIT BY STRONG WIND GUSTS. THE FASTER YOU GO THE WORSE IT GETS. THE TRACKING IS TERRIBLE. IT DOESN'T MATTER WHAT MODE ITS IN OR WEATHER THE VEHICLE IS EMPTY OR HAS 3 PASSENGERS IN IT. YOU'RE ALWAYS CORRECTING WHICH MAKES FOR A VERY DRAINING TRIP. *TR

Mileage: 90

STEERING WANDERS FROM CENTER AT HIGHWAY SPEED (65+MPH). REQUIRES CONSTANT AND EXCESSIVE CORRECTION TO KEEP IN THE LANE. I HAVE TAKEN CAR TO DEALER TO HAVE IT SERVICED ON 7/03/2013 WITH NO RESOLUTION. *TR

Mileage: 2,000

CAR WONDERS FROM SIDE TO SIDE WHEN IT SHOULD BE GOING STRAIGHT DOWN THE ROAD. IT HAPPENS AT ALL SPEEDS, BUT IS MORE NOTICEABLE ON THE HIGHWAY. *TR

Mileage: 500

DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT. *TR

Mileage: 20

THE STEERING IS HARD TO CONTROL. THE VEHICLE WONDERS FROM SIDE TO SIDE AS IF YOU ARE BEING HIT BY STRONG WIND QUESTS. THE FASTER YOU GO THE WORSE IT GETS. THE TRACKING IS TERRIBLE. IT DOESN'T MATTER WHAT MODE ITS IN OR WEATHER THE VEHICLE IS EMPTY OR HAS 3 PASSENGERS IN IT. *TR

Mileage: 150

2013 SANTA FE SPORT 2 OT 19 INCH TIRES. VEHICLE WAS PURCHASE AROUND APRIL 13 2013. AT 1000 MILES I NOTICE VEHICLE STEERING HAS A WANDERING EFFECT, ITS LIKE DRIVING IN HIGH WINDS. I HAVE TO CONSTANTLY CORRECT STEERING TO MAINTAIN THE LANE. TOOK TO DEALER ON MAY 30 2013 WITH 1406 MILES THEY CAME UP WITH DURING SHIPPING TIRES ARE OVER INFLATED TOO KEEP FROM BOUNCING ON TRANSPORTER, THEY LOWERED TIRE PRESSURE.THAT DIDN'T WORK, DEALER TOLD ME TO BRING IT BACK . BUT ANY WAY I EMAILED [email protected] ON MAY 30,2013. YOU CAN CALL AT 1-800 633-5151 SO I GOT CORPORATE AND DEALERSHIP INVOLVED. I HAVE WORKED WITH THEM BEFORE, THEY WERE HELPFUL AND CONCERNED. *TR

Mileage: 1,000

SEVERE LEFTWARD PULL ON HIGHWAY. CAR IS UNSAFE TO DRIVE ON HIGHWAY OR UNDIVIDED ROADS, BECAUSE CAR PULLS INTO ONCOMING TRAFFIC. *TR

Mileage: 600

WHEN I TEST DROVE THE SANTA FE, I THOUGHT THAT IT WAS JUST WIND BUFFETING ME AROUND. AFTER DRIVING THE CAR FOR 1400 MILES MOSTLY ON THE HIGHWAY, I BELIEVE THAT THE DSSM - DRIVER SELECTED STEERING MODE - IS TOTALLY UNSTABLE. AS REPORTED IN OTHER COMPLAINTS, YOU MUST CONSTANTLY CORRECT TO TRY TO MAINTAIN YOUR LANE. THE HIGHER THE VEHICLE SPEED, THE MORE CORRECTIONS ARE REQUIRED. IT IS VERY HARD TO MAINTAIN THE CENTER OF YOUR LANE AT COMMUTING SPEEDS WITH STOP AND GO DRIVING. I HAVE DRIVEN OVER 1,000,000 MILES AND THIS IS THE FIRST VEHICLE THAT WILL NOT TRACK STRAIGHT DOWN A SMOOTH LEVEL HIGHWAY. I TALKED WITH THE HYUNDAI SERVICE MANAGER WHO REFERRED TO THEIR ALIGNMENT TECHNICIAN AND I WAS TOLD TO DRIVE IN THE "SPORT" MODE WHICH I HAD LEARNED BY TRIAL AND ERROR. SHE STATED THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM BUT DO NOT HAVE A SOLUTION. DO NOT BUY THIS VEHICLE IF YOU DO MOSTLY HIGHWAY DRIVING. THIS WOULD NOT BE A GOOD VEHICLE FOR AN INEXPERIENCED DRIVER. I BELIEVE THAT THE STEERING DIFFICULTY WILL EVENTUALLY LEAD TO HEAD ON COLLISIONS. HYUNDAI SHOULD CORRECT THIS ASAP. *TR

Mileage: 1,051

AT SPEEDS ABOVE 50 MPH, THE VEHICLE STARTS TO EXHIBIT A 'WANDERING EFFECT'...AT SPEEDS 60 MPH PLUS, IT REALLY STARTS TO 'WANDER'...THE HIGHER THE SPEED, THE WORSE IT GETS. DIFFICULT AND EXHAUSTING ON A LONG TRIP TO KEEP IT IN A STRAIGHT LINE....."IT`S LIKE DRIVING ON MARBLES"...REQUIRES CONSTANT ATTENTION. *TR

VEHICLE WAS PURCHASED AROUND JANUARY 30TH, 2013, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. THE NEXT DAY I CONTACTED THE SALES PERSON AND ADVISED HIM THAT I WAS STILL HAVING THE SAME PROBLEMS. HE HAD ME BRING THE VEHICLE INTO THE SHOP AND THEY CHECKED THE TIRES AIR PRESSURE AND WHEEL ALIGNMENT. THEY MADE UP SOME STORY THAT THE VEHICLES ARE TRANSPORTED WITH 50 PSI ON THE TIRES AND THIS WAS THE CAUSE OF THE PROBLEM. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. I HAVE NOW MADE ANOTHER APPOINTMENT WITH THE SHOP BECAUSE THE DRIVER SEAT STARTED TO FEEL LOOSE WHEN APPLYING THE BRAKES OR SLOWING DOWN. THIS VEHICLE HAS TOO MANY SAFETY ISSUES AND NOW WITH ONLY 1500 MILES ON THE VEHICLE I AM FORCED TO TAKE IT TO THE SHOP. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. *TR

Mileage: 5

DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT WHAT FEELS LIKE SIX INCHES OF FREE PLAY BETWEEN STEERING WHEEL AND FRONT TIRES. *TR

Mileage: 104

VEHICLE DELIVERED AS NEW, IMMEDIATELY UPON ATTEMPTING TO PUMP AND FILL GASOLINE TANK, THE PUMP CLICKED AS FULL. HOWEVER, GASOLINE GAUGE ON DASH ONLY WOULD AND CONTINUES TO SHOW 3/4 FULL. THERE HAVE BEEN NUMEROUS ATTEMPTS AND REPLACEMENT EQUIPMENT TO ADDRESS AND ERADICATE THIS SITUATION AND NOTHING HAS CORRECTED THE SITUATION NOR DOES HYUNDAI HAVE ANY ANSWERS AVAILABLE TO CORRECT THIS SITUATION. THE VEHICLE HAS BEEN IN MY FAVORITE HYUNDAI SERVICE FACILITY FOR MANY DAYS AND WHEN FINALLY RETURNED THE ONLY ANSWER I WAS GIVEN, WAS THAT THE VEHICLE IS AN EARLY PRODUCTION OF THE MODEL AND THEY HAVE HAD SOME OF SAME PROBLEM. IN ADDITION THE ELECTRONIC STEERING IS A GREAT DISAPPOINTMENT AS IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A TRUE STRAIGHT PATHWAY NO MATTER WHAT THE COMPOSITION OF THE PAVEMENT. THERE WAS SOME SORT OF ALERT FROM THE FACTORY ON AN ADJUSTMENT HOWEVER AND WAS ADDRESSED BUT IS STILL TERRIBLE. THEN THERE'S AN ISSUE ON THE HITCH WHEREBY THEN TRAILER PREP WIRING WAS INCLUDED ON THE INVOICE, INSTALLED BY THE SELLING DEALER AND THE SERVICING DEALER FEELS IT NOT THERE DUTY/RESPONSIBILITY TO REPAIR IT. I HAVE BEEN A HYUNDAI CUSTOMER SINCE 2001 AS THIS IS A VERY GREAT DISAPPOINTMENT AND BESIDES SAFETY ISSUES. THESE ISSUES MUST BE CLEARED UP ASAP BY BOTH THE HYUNDAI MANUFACTURER AND STRAIGHTENED OUT WITH THEIR DEALERS. PLEASE ! I WOULD THINK THE MANUFACTURER ADMITTING THEY KNOW OF THE PROBLEM AND CANNOT SOLVE IT THEY WOULD REPLACE MY EXACT VEHICLE AS I PURCHASED IT EQUIPPED AND TAKE BACK THIS ONE. THEY KNOW OF THE PROBLEM SO JUST SIMPLY REPLACE MY VEHICLE WITHOUT ANY CHARGES TO ME NOW!

Mileage: 27

VEHICLE DELIVERED AS NEW, IMMEDIATELY UPON ATTEMPTING TO PUMP AND FILL GASOLINE TANK, THE PUMP CLICKED AS FULL. HOWEVER, GASOLINE GAUGE ON DASH ONLY WOULD AND CONTINUES TO SHOW 3/4 FULL. THERE HAVE BEEN NUMEROUS ATTEMPTS AND REPLACEMENT EQUIPMENT TO ADDRESS AND ERADICATE THIS SITUATION AND NOTHING HAS CORRECTED THE SITUATION NOR DOES HYUNDAI HAVE ANY ANSWERS AVAILABLE TO CORRECT THIS SITUATION. THE VEHICLE HAS BEEN IN MY FAVORITE HYUNDAI SERVICE FACILITY FOR MANY DAYS AND WHEN FINALLY RETURNED THE ONLY ANSWER I WAS GIVEN, WAS THAT THE VEHICLE IS AN EARLY PRODUCTION OF THE MODEL AND THEY HAVE HAD SOME OF SAME PROBLEM. IN ADDITION THE ELECTRONIC STEERING IS A GREAT DISAPPOINTMENT AS IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A TRUE STRAIGHT PATHWAY NO MATTER WHAT THE COMPOSITION OF THE PAVEMENT. THERE WAS SOME SORT OF ALERT FROM THE FACTORY ON AN ADJUSTMENT HOWEVER AND WAS ADDRESSED BUT IS STILL TERRIBLE. THEN THERE'S AN ISSUE ON THE HITCH WHEREBY THEN TRAILER PREP WIRING WAS INCLUDED ON THE INVOICE, INSTALLED BY THE SELLING DEALER AND THE SERVICING DEALER FEELS IT NOT THERE DUTY/RESPONSIBILITY TO REPAIR IT. I HAVE BEEN A HYUNDAI CUSTOMER SINCE 2001 AS THIS IS A VERY GREAT DISAPPOINTMENT AND BESIDES SAFETY ISSUES. THESE ISSUES MUST BE CLEARED UP ASAP BY BOTH THE HYUNDAI MANUFACTURER AND STRAIGHTENED OUT WITH THEIR DEALERS. PLEASE ! I WOULD THINK THE MANUFACTURER ADMITTING THEY KNOW OF THE PROBLEM AND CANNOT SOLVE IT THEY WOULD REPLACE MY EXACT VEHICLE AS I PURCHASED IT EQUIPPED AND TAKE BACK THIS ONE. THEY KNOW OF THE PROBLEM SO JUST SIMPLY REPLACE MY VEHICLE WITHOUT ANY CHARGES TO ME NOW!

Mileage: 27

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING FAILED AND CAUSED THE VEHICLE TO SWERVE FROM LEFT TO RIGHT. THE STEERING HAD TO BE SET TO THE SPORT SETTING FOR HIGHWAY DRIVING AND TO THE COMFORT SETTING FOR CITY DRIVING IN ORDER FOR THE CONTACT TO BE ABLE TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO UPGRADED THE STEERING COMPUTER SYSTEM HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT NOTHING WAS WRONG WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,000.

Mileage: 2,000

STEERING IS VERY PROBLEMATIC. THE CARS DRIFTS AND IT IS A CONSTANT CHALLENGE TO KEEP IN A STRAIGHT LINE. *TR

Mileage: 50

IT IS HARD TO KEEP THE CAR GOING STRAIGHT IN A HIGHWAY. HAVE TO CORRECT IT ALL OF THE TIME. THAT IS VERY UNSAFE AND UNCOMFORTABLE. *TR

Mileage: 17

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, SHE BEGAN TO TURN THE WHEEL AND NOTICED THAT SHE HAD TO CONSTANTLY STRAIGHTEN THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT DID NOT COME UP WITH A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.

Mileage: 150

THE CAR WANTS TO GO ANYWHERE BUT STRAIGHT. ANY UNEVEN PAVEMENT, WIND GUSTS OR CARS PASSING BY CAUSE THE CAR TO REQUIRE A STEERING CORRECTION. AT SPEEDS OVER FIFTY MILES PER HOUR STEERING INPUT IS REQUIRED NINETY PERCENT OF THE TIME TO KEEP THE CAR WITHIN THE DRIVING LANE. THE DEALER CHECKED THE ALIGNMENT AND SAID EVERYTHING WAS TO SPECIFICATION AND NORMAL. THIS IS THE WORST VEHICLE I'VE EVER DRIVEN INCLUDING SEVERAL MOTOR HOMES. *TR *JS