2019 HYUNDAI SANTA FE Unknown Or Other Problems
42 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (42)
Rear backup camera not working. Put car in reverse gear multi function screen goes black
A year after I purchased vehicle the paint started peeling off the wheel. When I took it to the dealership they kept telling me they were still addressing problem and would get back to me. Contacted them several times and they still didn’t have the problem solved. Then the dealership changed ownerships. New dealership says not their problem. And it was too late at this point. I also have the paint on my hood of my car peeling. Both of these problems are gonna be very expensive to repair! I see this is a known problem. Hyundai needs to be accountable. I live in Auburn Al
Car turns off at lights /stop signs. Automatic break system activates. Have to wait at least five minutes to be able to restart car z same happens after driving and parking. Turbo and battery were replaced. I make sure not to use the automatic on/off feature which make issue worse. This is my fourth attempt to contact you. I cannot trade car in bc of mileage and still owing $. I love me vehicle and just want issue recognized and taken care off.
Wipers are in the office position, but suddenly go up and down 2 inches, while off, and won't turn on. It snowed the day before, but wasn't while I was driving. Also, my hood is peeling. I have white paint.
Auto stop/go disables car’s ability to resume driving after stopping at a light etc. This is without activating feature. You have open and close door and press button on/off over and over. Turbo was changed bc mechanic assumed it was the problem. Now it is happening after reaching destination and then attempting to leave if not sitting long enough. New battery and $2000 turbo!
rear camera malfunction just like other models
I have unusable camera in my 2019 Sante Fe, that is not included in a recent recall. Tried to find what “Problem” actually is on current recall to compare to mine. My picture is too bright and contrast ruins ability to identify objects behind me. Is the recall based on a similar problem? As your current Hyundai recall states: "An inoperative rearview camera will reduce rearward visibility while driving in reverse, increasing the risk of injury to bystanders." Local dealership has tried to fix, but after almost a month has not. Question is should recall be extended beyond current model years?
Rearview cameras are unusable due to high brightness and contrast issues. Seems same problem possibly as recent recall even though not in same model years. Hyundai dealership has been unable to resolve since November 6 and as recall highlights "increasing the risk of injury.." Attached photo of condition, usually worse than this photo in bright sunlight.
Peeling paint as a result of manufacturing issue (no primer was ever added prior to paint). I have spoken with Hyundai twice and both times they have refused to repair since vehicle is no longer in warranty. I would like for Hyundai to take accountability for this for myself and all other 100’s of people who are dealing with this. They show no honor to those of us who have invested multiple thousands into their business.
My car just stalls at a stop ligth , no check engine light, no warning, and takes several attempts to start. It happened 3 times in two weeks one of those time while in the highway. One a the stop ligth and one driving in the neighborhood.
I had a tow-hitch installed and attached a cargo tray which I previously used with my 2010 Santa Fe. On June 21, 2024 at the end of the first day of our extended vacation the items on the passenger side of the cargo tray had melted. This included elements of the cargo tray itself, a Coleman chair, a brand new (1st use) Yeti cooler, cargo net and bungee cords. The following day I went to a Hyundai dealership in Charlestown, WV who verified the tow hitch was installed correctly but mentioned that the exhaust from my Turbo 2.0 engine was extremely hot and probably contributed to the melting. We were not able to find a way to elevate the tray away from the exhaust or add a shield to divert the heat. We had to discontinue use of the tray and purchase a trailer which connected several feet behind the car. As mentioned, I previously used this same tray with my 2010 Sant Fe without any difficulty or heat issues. I am concerned because of the potential for a fire with items igniting due to the extreme heat. I did not find any warnings about this nor any verbal precautions from the dealer when I purchased the car. If I had been carrying items more flammable I could potentially of had a fire start on the tray while the car was in motion resulting in more severe damage or harm to persons.
On August 24, 2023, I was walking to my car, a 2019 Santa Fe in my driveway. The back windshield spontaneously shattered! It was only 70 degrees out and I had my window cracked open a bit. The noise sounded like a gun shot. I was extremely fortunate that I was not behind the windshield or that I was driving. I have no explanation as to what happened. I called my insurance company, and the windshield is being replaced by Safelite on Tuesday, 8/29/23. However, I have to pay for $483 for a new windshield, my deductible is $500. I am more concerned about safety. I have seen other complaints about Hyundai windshields. Please Hyundai address this issue.
On May 20,2023 my 2019 Hyundai Santa Ultimate turbo died while I was sitting at a red light in the far right lane in an extremely busy street. Car was running perfectly fine prior to it dying. For almost 15 mins my car wouldn’t turn over. Then it just started it right up. Took it home my husband checked for any codes, nothing. I checked the Blue Link app, no issues detected. On June 29th at approximately 9:08AM my car dies again while sitting at a red light. Next to an off ramp to an extremely busy freeway. I’m almost in a full panic the car restarts up. Within 5 mins it dies again. This time blocking a drive way to a driveway at a gas station. All 3 times were identical. All three have no warning. No indicator warning lights and nothing detected in the blue link app. Can’t get it to do it again. So frustrating.
On June 28th at approximately 1130pm, my son was involved in a single vehicle accident. Upon impact with the tree the car immediately burst into flames
Caught on fire while driving
I was driving and the car just turned off. A check engine light went on. I was able to restart the car. The dealer says they cant see any issues. I was put at risk because I was actively driving and the cars around me were driving.
The contact owns a 2019 Hyundai Santa Fe. The contact stated that after parking the vehicle, approximately 30 minutes later the neighbor informed that the vehicle was on fire. The contact rushed outside to discover flames and smoke were present coming from the rear driver's side of the vehicle. A fire extinguisher was used to extinguish the flames. The fire department was called to the scene. During the incident, the contact sustained a burned right hand which required medical treatment. The cause of the fire was not yet determined. A fire report was taken at the scene. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 48,000.
Mileage: 48,000
truck, not speeding up at times when gas peddle is pushed.
The dome lighting, lights do not go off when the doors are closed. I check repeatedly to make sure that all doors are closed. The dome gets extremely extremely hot. I believe this could very easily be a fire hazard. This has happened 3 times this year 2021.
This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
YA HE LLEVADO 4 O 5 VECES MI CARRO AL DEALER,EL LADO DE DRIVING CUANDO YO ENTRO A CIERTO DRIVE WAY HACE UN SONIDO EXTRAO AL IGUAL SI ME PARKEO EN RIVERSA Y TENGO QUE MOVER EL QUIA PARA LA DERECHA TAMBIEN, 4/21/2021 ME HICIERON UN TRABAJO Y DESDE ESA FECHA EL MOTOR ESTA TENIENDO UN SONIDO EXTRAO Y LA REBOLUCIONES .
Mileage: 5
MY SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE. NO CARS WERE ANYWHERE AROUND US, WE WERE NOT NEAR ANY OVERPASSES, THERE WAS NO ROAD DEBRIS & NOTHING HIT OUR CAR. THERE WAS ONE LOUD BANG LIKE THE SOUND OF A RIFLE SHOT.
Mileage: 11,200
I ATTEMPTED TO START THE VEHICLE, BUT THE KEY WOULD NOT TURN BECAUSE THE STEERING WHEEL WAS NOT DIRECTLY STRAIGHT, IT WAS SLIGHTLY TO THE LEFT. IF IAM PARKING UP OR DOWN HILL I MUST TURN THE STEERING WHEEL TOWARDS THE CURB. IF I CONTINUE TO DO THIS, THE STEERING WHEEL WILL LOCK UP, AND THE KEY WILL NOT TURN IN THE IGNITION.
Mileage: 35,000
MY WIFE WAS DROPPING OFF A FRIEND AT HIS HOUSE USING THE BRAKES TO COME TO A STOP. THE VEHICLE SUDDENLY ACCELERATED INTO THE GARAGE DAMAGING THE RIGHT FRONT OF THE VEHICLE AND THE GARAGE. I CAN ONLY INCLUDE THE VEHICLE PHOTO DUE TO PHOTO SIZE LIMITATIONS. HER FRIEND WAS A WITNESS TO THE ACCIDENT I ESTIMATE TOTAL DAMAGE TO GARAGE AND VEHICLE TO BE $10000. HYUNDAI SAID TO CALL BACK TOMORROW.
Mileage: 14,000
WE WERE SITTING AT RED LIGHT IN A BUSY INTERSECTION AT NIGHT AND THE VEHICLE STARTED HESITATING AND CUT OFF. WE TRIED PRESSING THE AUTOMATIC START AND IT KEPT HESITATING AND EVERYTHING WENT BLACK ON THE INSTRUMENT PANEL.AFTER 3RD TIME IT STARTED AND WE WERE ABLE TO GET HOME. IT STARTED HAVING MORE HESITATION WHILE TO GO UP HILLS AND LOW SPEEDS. THE AUTOMATIC START /STOP ALSO STOPPED WORKING IN THE VEHICLE. I ALSO WAS HAVING TROUBLE WITH THE BLUE LINK SYSTEM, THEY WERE HAVING TO RESET IT EACH MONTH UNTIL THEY DECIDED TO MAKE A TICKET FOR REPAIR IN WHICH TOOK A MONTH OR SO IN ORDER FOR THE ENGINEERS TO SEE IF IT WAS DEFAULT ON THERE END. THEN THEY DECIDED TO SET ME UP FOR A APPOINTMENT TO HAVE IT LOOKED AT THROUGH HYUNDAI, WHICH NOW THEY SAW I HAVE TO HAVE WHOLE NEW HEAD RADIO HEAD UNIT WITH BLUE LINK AND ALSO A NEW TRANSMISSION. PURCHASED BRAND NEW AND IT HAS LOW MILEAGE AND NEED TRANSMISSION. I'M LOOSING FAITH IN HYUNDAI!
Mileage: 16,177
CAR WAS IN MOTION APPROACHING AN INTERSECTION AT APPROXIMATELY 50 MPH WHEN SOME UNIDENTIFIED, UNSEEN OBJECT CRASHED INTO THE SLIDING PANORAMIC ROOF. THE RESULT WAS A 12 X 8 INCH HOLE AND A SPIDERWEB OF CRACKS THROUGHOUT THE REST OF THE GLASS. FORTUNATELY, THE INSIDE COVER WAS CLOSED AND THE DRIVER WAS NOT INJURED. THE OBJECT WAS NOT RECOVERED. IT WILL TAKE 3-5 BUSINESS DAYS FOR THE REPAIR COMPANY TO ORDER AND RECEIVE THE REPLACEMENT. THE CAR IS UNUSABLE TILL THEN.
Mileage: 26,000
MY 2019 HYUNDAI SANTA FE HAD SUDDEN UNINTENDED ACCELERATION WHILE I WAS TRYING TO PARK THE CAR IN THE PARKING LOT. IT SUDDENLY CROSSED OVER THE PARKING CEMENT BLOCK AND JUMPED INTO THE SIDEWALK LANDSCAPE AND THEN STOPPED. THE AIRBAG ALSO DEPLOYED DUE TO THIS INCIDENT. I DID NOT STEP ON THE GAS PEDAL.
CAR LOCKS WITH A SYMBOL ON DASHBOARD OF CAR WITH A KEY THEN ANOTHER ISSUE WHEN DRIVING CAR SHUTS OFF. HAVE HAD THE CAR IN SEVERAL TIMES TOLD THEY CANNOT MIMIC THE ISSUE AND COMPUTER DOESN'T SHOW ANY CODES. CALL HYUNDAI CORPORATE TO COMPLAIN AND SAID WITH 35,000 AT THE TIME WE ARE BEYOND LEMON LAW FOR NJ. I HAVE NOW 41,000 MILES ON IT AND PROBLEM IS HAPPENING MORE AND MORE FREQUENTLY. I HAVE A HUSBAND ON OXYGEN WAITING FOR A DOUBLE LUNG TRANSPLANT AND THIS IS AN UNSAFE CAR. TODAY HAPPENED ON A BUSY HIGHWAY. I CALLED CIRCLE HYUNDAI IN SHREWBURY NJ SPOKE TO SERVICE MANAGER AND TOLD HIM THIS NEEDS TO BE CHECKED BEFORE I GET KILLED. OWNER OF DEALERSHIP TOLD ME A MONTH AGO THAT I HAVE EXHAUSTED ALL OF HIS TECHS. PLEASE HELP US.
Mileage: 41,000
STOPPED THE CAR AT A RED LIGHT AND THE IDLE STOP AND GO (ISG) FEATURE HAS TURNED OFF THE ENGINE... ONCE THE GREEN LIGHT TURNED ON, I PRESSED GAS AND THE ENGINE DID NOT START AND AFTER COUPLE OF ATTEMPTS ALL WARNING LIGHTS TURNED ON AND I WAS NOT ABLE TO USE THE KEY TO START THE ENGINE ASWELL. AND SO I HAD TO TURN OFF THE KEY COMPLETELY AND THEN START THE ENGINE... BOUGHT THE CERTIFIED PRE-OWNED CAR AT 38000 MILES IN FEB 2020 AND THIS HAPPENED ONLY ONCE IN AUGUST 2020 AND THE MILEAGE WAS ABOUT 39800 DURING THAT TIME. LUCKILY I HAD ONLY ONE CAR AT MY BACK WHO HONKED ON ME CONTINUOUSLY... I WAS NOT ABLE TO REPRODUCE THE ISSUE AFTERWARDS BUT TO BE HONEST I KEPT ONLY ABOUT 50 MILES SINCE THEN. I AM AFRAID IF I WOULD GET STALLED ONE FINE DAY... AND ALSO AFRAID HYUNDAI SERVICE CENTER WOULD JUST SAY NOT REPRODUCIBLE AND MAY JUST SAY TO TURN OFF THE FEATURE MAY BE?
Mileage: 39,800
THE ACTIVE LANE KEEP ASSIST MAY WORK INTERMITTENTLY BASED ON MANY CONDITIONS LIKE WEATHER, ROAD, LIGHT, LANE MARKING, ETC... WHEN THE LANE KEEP ASSIST (ACTIVE MODE) IS ENGAGED A GREEN LIGHT APPEARS ON THE DASHBOARD... AND WHEN IT DISENGAGES THE GREEN LIGHT JUST TURNS OFF... AND NO SOUND/BEEP WARNING HAPPENS... AND I BELIEVE THAT IT IS A DESIGN FLAW THAT THERE WOULD BE NO BEEP/SOUND/ALERT WHEN THE LANE KEEP ASSIST DIS ENGAGES AND YOU STILL SAY THAT THE DRIVER IS ACCOUNTABLE/RESPONSIBLE. I WOULD CONSIDER THIS FLAW AS A SAFETY ISSUE. PLEASE NOTE THAT NO INCIDENT OR ACCIDENT HAPPENED BUT RAISING THIS COMPLAINT SO THIS CAN BE REVIEWED.
A CAR VEERED OFF IN MY LANE AND THE LANE KEEPING ASSIST FEATURE VEERED ME OFF IN ANOTHER LANE AND CRASHED INTO ANOTHER CAR. I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY AND HAD TO GET THE VEHICLE FIXED.
Mileage: 15,000
AT HIGHWAY SPEED THE COMPUTER HAS ATTEMPTED TO PULL THE CAR OUT OF THE LANE INTO THE ADJOINING LANE AS IF IN ATTEMPT TO AVOID SOMETHING. THIS IS HAPPENED AT HIGHWAY SPEED'S ABOUT SIX TIMES. VEHICLE ALSO AT ONE TIME APPLIED THE EMERGENCY BRAKE AS THE VEHICLE IS APPROACHING AN INTERSECTION AS AN EMERGENCY STOP. THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. WHEN I BROUGHT THE VEHICLE INTO THE HYUNDAI DEALERSHIP THE REPRESENTATIVE IMMEDIATELY SUGGESTED THAT THERE WAS A RODENT PROBLEM. THIS WAS CONFIRMED NOT TO BE THE CASE.AS THERE DID NOT APPEAR TO BE ANY OTHER COMPUTER MESSAGING THE TECHNICIAN SUGGESTED THAT MAYBE IT WAS THE CALIFORNIA FASTRACK RESPONDER UNIT. THEY SUGGESTED IT BE RELOCATED WHICH I DID. THE PROBLEM LIES THAT YOU'RE NOT SURE THAT THIS IS WHAT CAUSED THE PROBLEM AND THE SUGGESTION 'TO DRIVE IT TO SEE IF IT REPEATED' AS IT DOES NOT SOUND PRUDENT FROM A SAFETY PERSPECTIVE. THE COMPUTER PULLS AT A HARD LEVEL WHICH MAKES IT DIFFICULT TO MAINTAIN THE VEHICLE IN THE LANE AND IT SUDDENLY RELEASES THE PULLING WHICH JERKS THE CAR BACK INTO THE DRIVING LANE MUCH LIKE AN OVER CORRECTION. THIS IS OBVIOUSLY QUITE DANGEROUS AND I WOULD SUGGEST SOMETHING ELSE IS DONE TO EITHER CONFIRM OR DISAPPROVE THE RESPONDER ISSUE AS THESE RESPONDERS ARE COMMON AND IT WAS PLACED PER THE INSTRUCTIONS OF THE FASTRACK.
Mileage: 7,700
I HAD RENTED A HYUNDAI SANTE FE IN SEPTEMBER 2019. I HAD THE VEHICLE FOR A FEW WEEKS WITH NO ISSUES UNTIL I DROVE OVER THE MOUNTAINS. I HAD PULLED INTO A PARKING LOT AND WAS LOOKING TO PARK, COASTING THROUGH THE PARKING LOT, I THEN BACKED UP AND FOUND A PARKING SPOT. I WAS TURNING RIGHT IN AT A VERY SLOW SPEED, A VIRTUAL CRAWL INTO A PARKING SPACE WHEN I PRESSED THE BRAKES TO STOP THE VEHICLE WHEN IT SUDDENLY REVS ITS ENGINE AND BEGAN ACCELERATING OUT OF CONTROL JUMPING OVER THE FRONT PARKING CURB AND SLAMMING INTO A CHAIN LINK FENCE. THE BRAKE WAS DEPRESSED TO THE FLOOR AND WOULD NOT STOP, I PUMPED THE BRAKES TO STOP AND WHEN IT WOULD NOT STOP, I QUICK SLAMMED THE VEHICLE INTO THE PARK POSITION TO PREVENT THE VEHICLE FROM HITTING A TRACKER AND CAUSING FURTHER DAMAGE OR INJURY. I CONTACTED MY INSURANCE AGENT AND THEN I CONTACTED ENTERPRISE RENTAL COMPANY IN BEND OREGON. I WAS ON HOLD FOR ROUGHLY 30 MIN. I EXPLAINED THE SITUATION AND THEY STATED THAT THERE WERE NO RECALLS THEY KNEW OF AND THEY ADVISED ME TO CONTACT THEIR TOW COMPANY AND HAVE IT TOWED TO THE AIRPORT IN REDMOND OREGON TO SWITCH OUT THE VEHICLES. I RESEARCHED ON MY OWN AND FOUND THAT THEIR WAS A SIMILAR INCIDENT IN LAS VEGAS, NV REPORTED IN JANUARY 31ST, 2018. THIS INCIDENT NEEDS TO BE LOOKED INTO BEFORE SOMEONE IS SERIOUSLY INJURED. THE ISG MAY BE A CONTRIBUTING FACTOR IN THIS CASE.
Mileage: 9,612
I AM NOT SURE WHAT CATEGORY THIS SHOULD BE IN BUT MY 2019 HYUNDAI SANTA FE HESITATES WHEN I TRY TO ACCELERATE. THIS HAPPENS MOSTLY WHEN I AM ACCELERATING FROM A COMPLETE STOP BUT ALSO HAPPENS OCCASIONALLY WHEN I AM GOING AROUND A CORNER. THIS IS A DANGEROUS PROBLEM THAT HAS NEARLY CAUSED AN ACCIDENT WHEN TURNING ON TO A BUSY STREET OR MERGING ONTO THE EXPRESSWAY. AFTER SOME ONLINE RESEARCH, I SEE THIS IS A WIDESPREAD ISSUE.
Mileage: 150
SEVERAL OCCASIONS THE SAFETY FEATURES OF THIS 2019 HYUNDAI SANTA FE DEACTIVATES. 3+ OCCASIONS THE VEHICLES FRONTAL COLLISION AVOIDANCE, LANE KEEP ASSIST BLIND SPOT DETECTION AUTOMATIC HIGH BEAM LIGHTS AS WELL AS CROSS TRAFFIC ALERT SUDDENLY WILL CUT OFF. HAVE TAKEN VEHICLE BACK TO DEALERSHIP WHERE PURCHASED TO BE TOLD NO CODES ARE BEING STORED. CONTACTED HYUNDAI USA SEVERAL TIMES TO GET A RUN AROUND OR THE RESPONSE IF ITS NOT RECORDING THERE IS NOTHING WRONG WITH THE CAR. I HAVE OWNED A 4 HYUNDAI SANTA FE'S AND NEVER HAD THE ISSUES I AM HAVING LIKE I AM WITH THIS ONE.I DO NOT TAKE MY GRANDKIDS IN THIS VEHICLE AS IM WORRIED THAT IF THESE SAFETY FEATURES FAIL TO WORK I DONT WANT TO CHANCE THEIR LIVES IN A VEHICLE THAT COULD POSSIBLY EXPERIENCE MORE SEVERE ISSUES OR WORSE. DEALING WITH HYUNDAI HAS BECOME A DISAPPOINTMENT AS THE 2004 SANTA FE I OWN IS BY FAR MORE DEPENDABLE THAN THIS ONE .
Mileage: 17,902
I WAS INVOLVED IN AN ACCIDENT ON 11/11/2019 WHEN MY 2019 HYUNDAI SANTA FE HAD A SIGNIFICANT FAILURE OF THE COLLISION AVOIDANCE SYSTEM. THE TRAFFIC AHEAD OF ME BRAKED SUDDENLY AFTER TRAVELLING AT APPROXIMATELY 40MPH. THE COLLISION AVOIDANCE WARNING DID NOT SOUND AND WHEN I APPLIED THE BRAKES, ABS DID NOT ACTIVATE AND THE BRAKES DID NOT WORK PROPERLY. I MADE CONTACT WITH THE REAR OF THE VEHICLE AHEAD OF ME. NONE OF THE THREE STAGES OF THE COLLISION AVOIDANCE SYSTEM ACTIVATED. THE MALFUNCTION CAUSED THE BRAKES TO NOT FUNCTION PROPERLY. THE COLLISION OCCURRED AT APPROXIMATELY 10MPH. THERE WAS OVER $12,000 DAMAGE TO THE FRONT OF THE SANTA FE BUT THE AIRBAGS DID NOT DEPLOY. I HAVE DRIVEN OVER 1,000,000 COLLISION-FREE MILES IN VARIOUS VEHICLES, WITH AND WITHOUT COLLISION AVOIDANCE. THIS ACCIDENT WOULD NOT HAVE HAPPENED BUT FOR THE MALFUNCTION OF THE CAS. I REPORTED THIS TO HYUNDAI USA. I TOOK MORE THAN ONE WEEK FOR A REPLY. HYUNDAI'S POSITION WAS THAT THEY WOULD INVESTIGATE BUT IT WOULD MEAN THEY WOULD HAVE TO TAKE POSSESSION OF THE VEHICLE FOR 10 WEEKS OR MORE, WITHOUT A TEMPORARY REPLACEMENT VEHICLE. THERE HAS BEEN NO RESOLUTION WITH HYUNDAI.
Mileage: 2,500
VEHICLE CAUGHT ON FIRE
Mileage: 6,900
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Mileage: 3,000
IDLE STOP AND GO TECHNOLOGY FEATURE CANNOT BE DISABLED. THE SYSTEM TURNS ITSELF ON AFTER I HAVE TURNED OFF WITHOUT WARNING. AFTER DRIVING A FEW MILES WITH THE FEATURE TURNED OFF AND STOPPED AT A LIGHT, THE ENGINE WILL SHUT DOWN, THEREBY TURNING THE TECHNOLOGY BACK ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS THINKING MY ENGINE WAS RUNNING WHEN IT WAS NOT. THERE SHOULD BE A WAY TO DISABLE THIS, NOT JUST TEMPORARILY TURN OFF. I HAVE BROUGHT THIS TO THE DEALER'S ATTENTION BUT THEY ARE MYSTIFIED AS I AM. THIS HAS BEEN GOING ON SINCE PURCHASE LAST SUMMER, THOUGH BELOW I AM ASKED FOR A SPECIFIC DATE IT HAPPENED.
Mileage: 60
I PURCHASED A BRAND NEW 2019 HYUNDAI SANTA FE ON FEBRUARY 20, 2019. ON SUNDAY, FEBRUARY 24 WHILE DRIVING ON A BACK COUNTRY ROAD GOING NO MORE THAN 35 MPH, THERE WAS A LOUD NOISE ON THE ROOF OF THE CAR. I OPENED THE ELECTRIC CLOTH COVER AND THE SUNROOF WAS SHATTERED AND GLASS STARTED FALLING IN THE CAR. CONTACTED THE DEALER THE NEXT DAY AND WAS TOLD TO CONTACT MY INSURANCE. THE DEALER OR HYUNDAI SHOULD COVER THE COST AS I ONLY HAD THE CAR FOR 4 DAYS.
Mileage: 116
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Mileage: 100
I BOUGHT THE VEHICLE AUGUST 1 AND DROVE IT HOME, 50 MILES, AT 75+ MPH. IMMEDIATELY I NOTICED A HIGH VIBRATION IN THE RIDE AS WELL AS LOOKING IN THE REARVIEW MIRROR THE CARS BEHIND ME WERE BLURRY FROM THE VIBRATION UNTIL I PLACE A FINGER ON THE MIRROR. I RETURNED TO THE DEALER THE NEXT DAY RELATING TO THE VIBRATION. THEY BALANCED THE FRONT TIRES. I RETURNED HOME AND THE VIBRATION WAS STILL THERE. THE VEHICLE HAS BEEN AT THE DEALER 4 MORE TIMES WITH NO SOLUTION. I HAVE BEEN SUPPLIED WITH A RENTAL FOR A FEW DAYS AND WAS TOLD THE SUV WAS READY. I PICKED IT UP ON A SATURDAY AND ASKED FOR SOMEONE TO GO FOR A RIDE TO SEE IF THE VIBRATION WAS STILL THERE. NO ONE WAS AVAILABLE SO I DROVE IT HOME AND THE VIBRATION WAS STILL THERE. I RETURNED IT TO THE DEALER AND AN HYUNDIA ENGINEER TOOK IT FOR A TEST DRIVE UP TO 70MPH WHICH WAS IN THE CITY AND NOT HIGHWAY DRIVING. I HAD A CONFERENCE CALL WITH THE GM AND WAS TOLD THAT THE ENGINEER SAID ALL OF THE SUVS VIBRATED AND THIS ONE WAS MORE "PRONOUNCED" WHICH WAS NOT IN HIS REPORT TO HYUNDIA WHO I'VE BEEN IN CONTACT. I BELIEVE THIS VIBRATION IS NOT IN THE WHEELS, ONE TIRE WAS REPLACED, BUT MECHANICALLY ELSEWHERE. IT HAS BEEN AT THE DEALERSHIP SINCE 9/25/2018. I BELIEVE THIS SUV TO BE UNSAFE AND THAT OTHER COMPONENTS WILL FAIL. THIS IS MY 3RD SUV AND I'VE NOT HAD ANY PROBLEMS WITH THE FIRST 2. ANOTHER ENGINEER IS SCHEDULED TO INSPECT IT 10/23/2018. I AM A HELICOPTER PILOT AND KNOW WHAT VIBRATIONS CAN DO TO MECHANICAL AND ELECTRICAL COMPONENTS.