2012 HYUNDAI SONATA HYBRID Engine Problems
67 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (67)
The contact owned a 2012 Hyundai Sonata. The contact stated that while driving at 75 MPH on the highway, while depressing the accelerator pedal, the vehicle failed to accelerate. No warning lights illuminated. The contact veered over to the right side of the road, turned the vehicle off, and she noticed smoke coming from the engine. A bystander behind her noticed the flames coming up from the engine. The contact mentioned she exited the vehicle and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Atow lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Mileage: 15,000
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Mileage: 145,000
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the message "Pull Over. Stop the Vehicle" was displayed, and the vehicle failed to respond upon depressing the accelerator pedal. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle became drivable after waiting 30 minutes to an hour. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while reversing and depressing the accelerator pedal, the vehicle jerked, made an abnormally loud sound, and failed to respond. The contact shifted into park(P) and shifted back into reverse(R), and the vehicle jerked and responded. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. There was no warning light illuminated. The contact stated that she had taken the vehicle to an independent mechanic, where a diagnostic test was performed. The contact was referred to the dealer for assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and attempting to accelerate up a hill, the vehicle inadvertently lost motive power. Several attempts to restart and jumpstart the vehicle failed. The hybrid system warning light was illuminated on the instrument panel. The vehicle was towed to the residence and later towed to an independent mechanic, who determined that the engine had failed due to metal shavings in the engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 55,000.
Mileage: 55,000
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 20 MPH, there were abnormal sounds coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a catalytic converter and engine failure. Additionally, the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The dealer replaced the engine; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Mileage: 68,000
The contact owns a 2012 Hyundai Sonata. The contact stated while driving at 70 MPH, the oil pressure warning light illuminated and the vehicle started losing motive power. The accelerator pedal was depressed but the vehicle failed to respond and jolted. The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact continued to drive at a slower speed however, the failure reoccurred several times while driving to her residence. The vehicle was taken to the dealer who informed the contact that the failure was associated to Manufacturer Recall Number: 198. However, the dealer informed the contact that they could not repair the vehicle under the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 168,000.
Mileage: 168,000
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had received notification of NHTSA Campaign Number: 15V568000 (Engine). The contact took the vehicle to a dealer where the recall was serviced. Soon after the recalled pair, the "Hybrid System Warning Light, Safely Stop and Do Not Drive," warning message appeared on the instrument panel. The contact had the vehicle towed to a dealer where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The contact was given an estimate for the repair but was declined. The vehicle had yet to be repaired. The failure mileage was 155,000.
Mileage: 155,000
The contact's wife owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the engine compartment. The contact stated no warning light was illuminated. The vehicle lost motive power and decelerated to 30 MPH. The contact pulled over and had the vehicle towed to his residence. The Customer Service Department was contacted and the representative suggested that the vehicle be taken to an authorized dealer to be diagnosed. The contact was informed that the connecting rods failed and punctured the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The dealer had been informed of NHTSA Campaign Number: 20V746000 (Engine) however, the dealer stated that the vehicle was past warranty period. The failure mileage was approximately 150,000. Consumer stated when the incident happened a little above mileage warranty.
Mileage: 150,000
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 45-50 MPH, the vehicle started making an abnormal beeping sound. The contact stated that the check engine warning light and several other unknown warning lights illuminated, and the vehicle began to stall. The contact stated that she pulled into a parking lot, parked, and turned off the vehicle. The next day the vehicle was towed to the dealer who diagnosed that the system hybrid module needed to be updated. The contact stated that the system hybrid module was updated; however, the failure reoccurred while driving. The warning message "Hybrid system Warning; Safely Stop and Do Not Drive", and the brake warning light and an unknown warning light illuminated. The contact also stated that the vehicle made an abnormal grinding sound. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 99,612.
Mileage: 99,612
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, there was an intermittent knocking sound coming from the engine. There was no warning light illuminated. A few months later, the engine began to overheat while driving at various speeds and a message stating "Do Not Drive, Please Pull Over" appeared on the instrument panel. The contact had the vehicle towed to a dealer where she was informed that she needed an engine replacement. The contact then had the vehicle towed an independent mechanic for a second opinion and he discovered that the engine was cracked, and that water had leaked into cylinder #2. The mechanic then informed her t that the vehicle had been placed under NHTSA Campaign Number: 20V746000 (Engine) and referred her to another dealer. The contact had the vehicle towed to Five Star Hyundai of Macon (3010 Riverside Dr, Macon, GA 31210) where they attempted to perform the recall but was unsuccessful since coolant had leaked into all the cylinders. The manufacturer was notified of the failure and she was provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 106,000.
Mileage: 106,000
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 20V746000 (Engine) however, the contact was unable to schedule a recall repair appointment with the dealer as the dealer would not return his phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had been hearing abnormal sounds coming from the engine while driving. There were no warning lights illuminated. The contact also stated the vehicle had been consuming a significant amount of gasoline. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 41,500. Parts distribution disconnect.
Mileage: 41,500
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 50 mph, the vehicle loss power and decelerated to 25 mph. The check engine warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified and the contact was referred to the local dealer for assistance. The failure mileage was unknown.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 75 mph, the vehicle went into limp mode and failed to accelerate above 45 mph. The check engine warning light was illuminated. The contact called the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The contact stated that the failure was like NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was 142,566.
Mileage: 142,566
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle slowly start to lose motive power. There was smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V746000 (Engine). The vehicle was then taken to the local dealer where it was diagnosed with the engine needing to be replaced. The dealer stated that they could not service the recall until the engine had failed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ROANOKE AUTO SALE (4125 MELROSE AVE NW, ROANOKE, VA 24017) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTON HYUNDAI OF BOARDMAN (7554 MARKET ST, BOARDMAN, OH 44512) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-30 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND WITH THE CHECK OIL WARNING LIGHT FLASHING ON AND OFF WHILE THE VEHICLE DECELERATED. THE CONTACT INFORMED GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129) OF THE FAILURE AND OF THE RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,385. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Mileage: 68,385
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT APPROXIMATELY 60-65 MPH, VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, HE WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO INFORMED HIM THAT THE OIL CAP WAS MISSING, AND THERE WAS NO OIL IN ENGINE. THE INDEPENDENT MECHANIC REPLACED THE CAP, ADDED OIL TO THE VEHICLE, AND ADVISED HER SON TO TAKE THE VEHICLE TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO KEYES HYUNDAI (5746 VAN NUYS BLVD, LOS ANGELES, CA 91401) WHERE THE FAILURE WAS DIAGNOSED AS AN ENGINE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THEY NEEDED TO SEE HER OIL CHANGE SERVICE RECEIPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT SHE ATTEMPTED TO CONTACT THE HYUNDAI MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS 104,000.
Mileage: 104,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096) WHERE SHE WAS INFORMED THAT THE DEFECT WAS RELATED TO A DEFECTIVE HEAD GASKET WHICH THE DEALER INSISTED WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HER THAT THE ENGINE BLOCK HAD BEEN REPLACED PRIOR TO HER OWNING THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE ISSUES DETAILED IN THE RECALL COULD LEAD TO A POTENTIAL BLOWN HEAD GASKET, WHICH SHE LINKED TO THE VEHICLE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED, AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 112,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT UPON START OF THE VEHICLE AS WELL AS UPON ACCELERATION, HE HAD HEARD AN ABNORMAL FLUTTERING NOISE EMIT FROM THE ENGINE, WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO ST. CHARLES HYUNDAI (5701 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DANGEROUS TO DRIVE AND THAT THE ENGINE COULD POSSIBLY LOCK UP WHILE DRIVING. THE DEALER GAVE THE CONTACT A LOANER VEHICLE WHILE THEY ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 129,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING, AN UNKNOWN WARNING LIGHT ILLUMINATED INDICATING TO STOP THE VEHICLE DO NOT DRIVE. THE VEHICLE WAS TAKEN TO CLAY COOLEY HYUNDAI OF MESQUITE (16230 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS DIAGNOSED THAT THE FUEL PUMP THAT GO TO THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PICKED UP AT THE DEALER AND WHILE LEAVING THE DEALER, THE VEHICLE STALLED. NO WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Mileage: 117,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ABNORMAL NOISE WAS PRESENT COMING FROM THE ENGINE PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER RAY BRANDT HYUNDAI LOCATED AT 1700 WESTBANK EXPY, HARVEY, LA 70058, WHO DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT WAS INFORMED THAT THE SAME FAILURE LISTED IN THE RECALL HAD OCCURRED HOWEVER, THE HYBRID SONATA WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 130,000. INVALID VIN.
Mileage: 130,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING, THE TRANSMISSION FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOB BRADY HYUNDAI (4025 E BOY RD, DECATUR, IL 62526, (217) 876-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN APPROXIMATELY SEVEN TIMES TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY REPLACED THE ELECTRICAL COMPONENT AND THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT *TP
Mileage: 150,000
WHILE DRIVING THE CAR ON THE FREEWAY, IT WILL JERK FORWARD AND THEN SHORTLY AFTER LOSE POWER. THE CAR SHOWS THE BATTERY AS BEING BARELY CHARGED. I PULL OVER (LUCKILY HAVEN'T BEEN KILLED YET) ON THE SIDE OF THE FREEWAY. LET THE CAR SIT FOR A FEW MINUTES, RESTART IT AND THE BATTERY IS HALF FULL AND THE CAR IS DRIVEABLE. I'VE READ ONLINE THAT THIS IS A COMMON ISSUE WITH 2012 HYUNDAI SONATA HYBRIDS. I'VE TAKEN MY CAR TO A HYUNDAI DEALERSHIP TWICE, AND THEY CAN'T FIND ANYTHING WRONG, DIAGNOSTICS SHOW ITS FINE. THE SECOND TIME I TOOK IT IN THEY REPLACED THE BATTERY LOCATED IN MY TRUNK FOR $485. THAT DID NOTHING, AS THE CAR IS STILL RANDOMLY SHUTTING OFF, AND MOST TIMES IN THE MOST DANGEROUS AREAS OF THE ROAD. I DON'T THINK HYUNDAI WILL DO ANYTHING ABOUT THIS UNTIL NUMEROUS PEOPLE ARE KILLED. FORGOT TO MENTION THAT SOMETIMES WHEN IT SHUTS DOWN THE CHECK OIL LIGHT COMES ON. I'VE HAD THE OIL REPLACED AND THE OIL SENSOR, SO THATS NOT THE ISSUE.
Mileage: 165,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AN ALARM NOISE WAS COMING FROM THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO TAYLOR HYUNDAI (LOCATED AT 3233 WASHINGTON RD, AGUATA, GA 30907, (706) 868-1200) WHERE IT WAS DIAGNOSED THAT THE THIRD ROD IN THE ENGINE NEEDED TO BE REPLACED AND CAUSED THE ENGINE TO SEIZE. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE DEALER. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, (678) 321-1584) TO BE DIAGNOSED, BUT THE CAUSE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT HYBRIDS WERE SUPPOSED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15688279. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Mileage: 104,000
WARNING CHECK CHARGING SYSTEM DO NOT DRIVE STOP SAFETY ISSUE
Mileage: 15
ENGINE FAILED ME WHILE DRIVING AT THE RATE OF SPEED 65 MILES PER HOUR ON HIGHWAY 20 RETURNING FROM MY MYRTLE BEACH VACATION WITH ME CHILDREN AND GIRLFRIEND WITH. WE COULD HAVE BEEN KILLED THE CAR JUST STARTED DECELERATING AS I WAS TRYING TO PASS ANOTHER CAR. I HAD TO THINK QUICK AS THERE WHERE SEMI TRACTORS BEHIND ME I THREW ON MY HAZARDS AND WAS ABLE TO GIVE SIGNAL THAT I WAS IN DISTRESS ALLOWING OTHER TRAVELERS TO TAKE HEED. I THEN STARTED MOVING INTO THE LEFT LANE SO THAT I COULD EXIT THE HIGHWAY THE CAR AT THIS POINT WAS JUST COASTING AND COASTED INTO A GAS STATION WHERE I AWAITED ROAD SIDE TOWING. I HAVE READ SEVERAL COMPLAINTS HERE ON NHTSA OF SIMILAR INCIDENTS WHEN WILL THE CONSUMERS BE PROTECTED AGAINST HUGE MANUFACTURERS WE DO ALL THAT WERE SUPPOSED TO AS FAR AS MAINTAINING OUR INVESTMENT AND THEN THEY TRY TO STICK THE CONSUMER WITH THE BILL IN WHICH THEY ARE WILL AWARE OF HAD BEEN MANUFACTURED WITH DEFECTS. I WILL NEVER BUY ANOTHER HYUNDAI PRODUCT AGAIN IN LIFE AND I WILL DO EVERYTHING IN MY POWER TO MAKE SURE NO ONE I KNOW DOES EITHER. FOR THEM NOT DO WHATS RIGHT BY YOUR CUSTOMERS WILL IN THE END COST THEM WAY MORE. MY VEHICLE CAME WITH AN EXTENDED WARRANTY AND THEY ARE ALSO TRYING TO GET OUT OF REPLACING THE FAULTY ENGINE EITHER WAY CONSUMERS THINK THERE DOING EVERYTHING RIGHT MAINTENANCE AND WARRANTY AND STILL SOME HOW THE BIG GUYS GET OFF THE HOOK OF HONORING THERE END OF THE DEAL. ITS VERY DISHEARTENING TO SAY THE LEAST. I HAVE PROVIDE A VERY IN DEPTH LETTER TO WHAT WORK HAS BEEN DONE ON MY VEHICLE AND IF YOU NEED TO I AM SURE THAT ALL MY MAINTENANCE RECORDS CAN BE RETRIEVED FROM CARFAX. PLEASE PLEASE ADVISE ON WHAT OTHER MEASURES I CAN TAKE
Mileage: 104,543
SUDDENLY GAVE WARNING WHILE DRIVING NOT DRIVE HYBRID SYSTEM FAILURE. PLEASE CALL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 12
ENGINE FIRE, NON COLLISION. JUST DRIVING DOWN THE HIGHWAY. NO WARNING LIGHTS CAME ON UNTIL ENGINE QUIT RUNNING. LOST POWER AND ENGINE BECAME EXTREMELY HOT. HAD TO TOW TO MECHANIC WHO SAID ENGINE MIGHT HAVE CAUGHT FIRE AND I WOULD NEED NEW ENGINE.
Mileage: 93,000
ENGINE BLEW A ROD SPONTANEOUSLY WHILE ON THE FREEWAY. GOING 75 MILES AN HOUR AND HEARD A LOUD CLICKING SOUND THAT RESULTED IN ENGINE FAILURE. NO WARNING LIGHTS OR INDICATORS UNTIL AFTER THE ENGINE SEIZED. LEFT US STRANDED AND IN DANGER. ENGINE REGULARLY MAINTAINED AND NO WARNING INDICATORS OR REASON TO HAVE THE CAR LOOKED AT PRIOR TO THE EVENT. TOWED BACK TO MECHANIC WHERE HE EXPLAINED THE ENGINE ROD HAD BLOWN AND DAMAGED THE ENGINE AND WOULD REQUIRE A COMPLETELY NEW ENGINE AS A RESULT. IT'S A HYBRID AND DOES NOT FALL UNDER THE RECALL AS OF NOW BUT IT'S THE EXACT SAME SITUATION AS THE NON HYBRID VERSIONS.I ONLY FOUND OUT FROM THE MECHANIC THAT THERE HAS BEEN A PROBLEM WITH 2012 HYUNDAI SONATA ENGINES.
Mileage: 115,000
WHILE DRIVING THE CAR WILL RANDOMLY REV VERY HIGH IT STARTED ABOUT 3 WEEKA AGO WHILE DRIVING AT AROUND AN AVERAGE OF 45MPH IN CITY. IT WAS INITIALLY JUST REVVING 3-4 TIMES UNTIL I HIT THE BREAK AND IT WAS ISOLATED TO ONE INCIDENT PER DRIVE. BUT LAST NIGHT AFTER DRIVING ON I-25 AT HIGHWAY SPEED I TURNED TO A SLOWER BUSY STREET MORE STOP AND GO TRAFFIC AND THE CAR STARTED REVVING AGAIN ONLY THIS TIME IT DID NOT STOP AFTER ONE INCIDENT. AS SOON AS I HIT THE ACCELERATOR IT WENT INTO A REVVING FIT. AND DIDNT STOP I COULDN'T EVEN DRIVE IT BECAUSE I COULD NOT GET IT TO ACCELERATE. I TRIED TURNING OFF BLUE DRIVE AND TRIED SHIFTING DOWN TO 1ST GEAR SO I COULD AT LEAST MAKE IT AT 10-15MPH BUT IT REVVED UP EVEN IN MANUAL GEAR. I HAD TO PARK IT FOR THE NIGHT IN A PRETTY SKETCHY NEIGHBORHOOD AND CALL AN UBER. THE SYSTEM DIDN'T POPULATE ANY CODES AND NO SERVICE LIGHTS CAME ON. THEN, THIS MORNING WHEN I WENT BACK TO GET THE CAR TO A MECHANIC AND IT WAS ACCELERATING FINE THOUGH IT WAS SLUGGISH. I MANAGED TO MAKE IT 2.5 MILES TO A MECHANIC WITHOUT INCIDENT BUT STILL NO SERVICE ENGINE LIGHT.
Mileage: 100,135
THE CAR BEGAN LURCHING FORWARD INTERMITTENTLY AT HIGHWAY SPEEDS (65+ MPH) WHEN TRAVELLING IN A STRAIGHT LINE ON A FLAT HIGHWAY ON DAY 1, AFTER 30 MINUTES OF DRIVING. ON DAY 2, THE CAR FAILED TO SHIFT GEARS AT LOW SPEEDS (<40 MPH) WHILE DECELERATING DOWNHILL ON A CITY STREET, AFTER RUNNING NORMALLY FOR 30 MINUTES AT HIGHWAY SPEEDS. IT COASTED SLIGHTLY UPHILL IN FIRST GEAR TO THE DESTINATION ON A CITY STREET, UNABLE TO ACCELERATE FROM 5MPH. IT WAS TOWED ($88) TO A MECHANIC WHERE IT FAILED A ROAD TEST, AND THE TRANSMISSION AND CLUTCH ASSEMBLY WERE PRONOUNCED DEAD. A NEW TRANSMISSION AND CLUTCH ASSEMBLY WERE INSTALLED AND THE ENGINE (ODO 131,000+) FAILED TO TURN OVER. $650 IN LABOR TO DIAGNOSE AND ATTEMPT REPAIR/REPLACEMENT. REPAIRS WERE ESTIMATED AT $8,100 AND THE KBB VALUE WAS LESS THAN $3,200. THE CAR IS OTHERWISE IN EXCELLENT CONDITION AND IS BEING SOLD TO A JUNK YARD WITH NEW TIRES UNDER IT.
Mileage: 131,000
WHILE TRYING TO ACCELERATE AT FREEWAY SPEEDS (50-60MPH), THE "ECO GUAGE" REVS UP BUT THE CAR WILL NOT ACCELERATE - SLOWS DOWN IN THE MIDDLE OF TRAFFIC. THE OIL PRESSURE WARNING LAMP FLICKERS ON AND OFF AS WELL. AFTER THE CAR IS STOPPED AND TURNED OFF, THE CAR FUNCTIONS NORMALLY. MECHANICS ARE UNABLE TO RETRIEVE ANY CODES FROM THE SYSTEM. THE CAR HAS INTERMITTANTLY DROPPED INTO THIS MODE AT LEAST 10 TIMES SINCE WE FIRST EXPERIENCED THE PROBLEM IN JULY 2018. THE PROBLEM OCCURS AT FREEWAY SPEEDS CAUSING THE CAR TO RAPIDLY DECELERATE IN FAST MOVING TRAFFIC WITH NO ADVANCE WARNINGS. THIS SITUATION REQUIRES IMMEDIATE EVASIVE ACTION TO REMOVE THE CAR FROM HIGH SPEED TRAFFIC LANES SO IT CAN BE SHUT DOWN AND TOWED TO THE HYUNDAI DEALER. MY WIFE AND I CONSIDER THIS A LIFE-THREATENING SITUATION AS IT HAS OCCURRED IN PLACES SUCH AS THE BAY BRIDGE (WITH NO SHOULDER) AND A LENGTHY UNDERWATER TUNNEL (AGAIN WITH NO SHOULDER). WE HAVE TAKEN IT TO THE HYUNDAI DEALER SERVICE SHOP FOUR TIMES. THEY HAVE REPLICATED THE PROBLEM AND HAVE TRIED VARIOUS REPAIRS - REPLACE TRANSMISSION OIL PUMP, REPLACE INHIBITOR SWITCH, INSTALL NEW AUXILLIARY BATTERY, AND - FINALLY - REPLACING THE TRANSMISSION. EVEN AFTER THE TRANSMISSION REPLACEMENT, THE CAR SHUT DOWN WHILE THE MECHANIC WAS TEST DRIVING IT AND PROVIDED A CODE TO REPLACE THE CRANKSHAFT POSITION SENSOR. THE MECHANICS STILL ARE NOT CERTAIN THEY HAVE FIXED THE PROBLEM. IT APPEARS AS IF HYUNDAI IS AWARE OF THE PROBLEM AS THEIR TECHNICAL SUPPORT STAFF HAVE A PROTOCOL FOR REPAIRING THE CAR. GIVEN THE INTERMITTANT NATURE OF THE PROBLEM, THE FACT THAT IT OCCURS AT HIGH SPEEDS, AND THE POTENTIAL DANGER OF HAVING YOUR CAR RAPIDLY DECELERATE ON BUSY FREEWAYS, I THINK THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY HYUNDAI. ATTACHED IS THE ORIGINAL SERVICE RECORD THAT DESCRIBES THE PROBLEM (DATE 8/6/18). THE MOST RECENT OCCURRENCE WAS 11/27/18.
Mileage: 80,000
AFTER I EXITED THE FREEWAY WHILE TRAVELING TO MY MOTHERS ON THANKSGIVING DAY I WAS STOPPED AT A LIGHT TO TURN LEFT ONTO A STREET AND WHEN I TRIED TO GO THE CAR WOULD NOT MOVE I HAD TO PUSH THE GAS PEDDLE ALL THE WAY DOWN AND WHEN IT FINALLY WENT IT JUMPED/JERKED REALLY BAD WHICH ALMOST CAUSED ME TO HIT THE CAR IN FRONT OF ME AND AFTER THAT IT WAS GOING REALLY SLOW. 2 DAYS PRIOR THE CAR WAS LAGGING WHILE SLOWING DOWN TO BREAK SEEMED LIKE THE SYSTEM WASN'T READING THAT I WANT TO SLOW DOWN AND STOP WHICH AGAIN ALMOST CAUSED ME TO HAVE AN ACCIDENT. THIS CAR IS A SAFETY HAZARD AND I ONLY HAVE 61,000 MILES AND I ONLY HAD THE CAR FOR 9 MONTHS. I WAS TOLD IT WAS THE TRANSMISSION AND THE CAR IS STILL IN THE SHOP TRYING TO FIGURE OUT WHAT IS WRONG.
Mileage: 61,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE HAD RECEIVED AN OIL CHANGE A WEEK PRIOR TO THE FAILURE. THE VEHICLE WAS THEN TOWED TO JIM BURKE AUTOMOTIVE (1301 5TH AVE N, BIRMINGHAM, AL 35203, (205) 549-9387) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, LESS THAN A YEAR AFTER THE ENGINE WAS REPLACED THE FAILURE RECURRED. THE CONTACT STATED THAT CURRENTLY THE VEHICLE WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE ENGINE WAS SCHEDULED TO BE REPLACED FOR A SECOND TIME IN NOVEMBER OF 2018. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
ENGINE SHOOK AND ENGINE SEIZED ON A BUSY 65 MPH HIGHWAY. . WARNING LIGHT CAME ON TO PULL OVER AND NOT DRIVE. CAR WAS TOWED TO NEAREST HYUNDAI DEALER. HAS BEEN AT SERVICE DEPT AWAITING A NEW ENGINE FOR 3 MONTHS. THIS VEHICLE WAS NOT PART OF AN ENGINE RECALL, YET HYUNDAI ALWAYS CLAIMS IN MEDIA REPORTS THAT THE AFFECTED VEHICLES HAVE BEEN RECALLED. THIS VEHICLE IS A HYBRID AND HYUNDAI NEEDS TO RECALL THESE CARS AS WELL, BECAUSE THE ENGINE IS HAVING THE SAME EXACT ISSUE!
Mileage: 65,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED AND THE "HYBRID PULL OVER SOON" WARNING INDICATOR FLASHED. THE VEHICLE STALLED AND WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. THE DEALER (DICKSMITH HYUNDAI, 781 CONGAREE RD, GREENVILLE, SC 29607) INDICATED THAT THE MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE DRIVING APPROXIMATELY 55 MPH. IN ADDITION, THE CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION HYUNDAI MALL OF GEORGIA (LOCATED AT 3445 BUFORD DR, BUFORD, GA) WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
I STARTED TO HAVE ENGINE PROBLEMS AROUND NOVEMBER 2017. I TOOK THE CAR TO THE DEALERSHIP AND I WAS NEVER TOLD THAT IT WAS A RECALL ON THE ENGINE. THEY JUST DISMISSED ME ONLY TELLING ME THE WARRANTY WAS OUT. MY CAR WAS 3 PAYMENTS AWAY FROM BEING PAY OFF AND THE DEALER WANTED $11,000 (ELEVEN THOUSAND) TO FIX IT. I HAVE TO ENDED UP BUYING A NEW ONE SINCE I COULDN'T COME UP WITH THAT KIND OF MONEY. IS THERE ANYTHING THAT I CAN DO NOW, AFTER 6-7 MONTHS AFTER THE PURCHASE OF THE NEW CAR? I FELT THE DEALER AND THE COMPANY WAS VERY TRICKY......WHEN I NOTICED SOMETHING WAS WRONG WITH THE CAR I WAS DRIVING ON A STREET, HAD TO STOP AND CALL A TOW TRUCK. IT WAS A BIG NOISE LIKE SOMETHING WAS INSIDE THE ENGINE. THANK YOU
Mileage: 155,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE WENT INTO HYBRID MODE AND ONLY TRAVELED 5 MPH. IN ADDITION, THE HYBRID BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HUFFINES HYUNDAI PLANO (909 COIT ROAD, PLANO, TX 75075, 469-685-1543) WHERE IT WAS CONFIRMED THAT THE ENGINE SEIZED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,207.
Mileage: 105,207
ENGINE STARTED MAKING A VERY LOUD KNOCKING SOUND WHILE DRIVING 70-75 MPH. SHORTLY THERE AFTER THE ENGINE STOPPED AND SMOKE CAME OUT OF THE HOOD. TOWED THE VEHICLE TO A LOCAL HYUNDAI DEALERSHIP THAT SAID THE PISTON BROKE AND WENT THROUGH THE FIREWALL.
Mileage: 3
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Mileage: 67,000
WHILE DRIVING DOWN THE HIGHWAY AT 55MPH THE ENGINE WAS TICKING AND MADE A LARGE BANG SOUND AND STOPPED GETTING ANY POWER. I WAS NOT BRAKING OR TURNING IT SMELLED LIKE SOMETHING WAS BURNING. I HAD SEVERAL VEHICLES BEHIND ME WHEN THIS HAPPENED ONCE I GOT THE CAR PULLED OFF THE ROAD IT WOULD NOT MOVE AT ALL. NOW IT WILL NOT START AT ALL. LIGHTS ON IN CAR ARE ENGINE LIGHT AND LOW BATTERY LIGHT FOR HYBRID. WHEN TRYING TO START IT DINGS LOUDLY AND YOU CAN HEAR THE HYBRID BATTERY TRY TO START BUT ENGINE WILL NOT EVEN ROLL OVER AT ALL. THIS HAPPENED WHILE I WAS DRIVING DOWN THE ROAD
Mileage: 116,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE VEHICLE WOULD SPUTTER AND THEN STALL WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A DRASTIC REDUCTION IN SPEED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD, AND THEN THE VEHICLE WOULD SUDDENLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB BRADY AUTO MALL, 4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT STATED THAT A POSSIBLE CAUSE OF THE FAILURE COULD BE THE WASTEGATE ACTUATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING THEIR RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
WHILE DRIVING ON THE INTERSTATE AT NORMAL SPEED, A SUDDEN AND CATASTROPHIC ENGINE FAILURE OCCURRED WITHOUT WARNING OR PREVIOUS ENGINE TROUBLE. SUDDENLY A WARNING SOUNDED AND DISPLAYED, "HYBRID SYSTEM WARNING, STOP IMMEDIATELY, DO NOT DRIVE". CAR WAS TOWED TO A DEALERSHIP AND GAS ENGINE WAS "LOCKED UP". THIS OCCURRED SUDDENLY AND CREATED A SEVERE DANGER TO THE OPERATOR (MY WIFE) AS SHE IN THE CENTER LANE OF 3 DURING RUSH HOUR. THIS SUDDEN ENGINE FAILURE WAS VERY SIMILAR TO THOSE DESCRIBED AS COVERED IN THE 2011-2014 SAFETY RECALL INVOLVING THE 2.4L ENGINES IN THE BASE SONATAS AND THAT IS THE ENGINE IN MY CAR (WITH THE ADDITIONAL HYBRID ELECTRIC MOTOR). I HAVE REACHED OUT TO HYUNDAI FOR ASSISTANCE AND THEY HAVE REFUSED SITING THE WARRANTY LIMIT OF 100,000 MILES. WE HAVE 109,123 ON THE CAR. I AM REQUESTING THAT THE RECALL ALSO BE APPLIED TO THE HYBRID MODELS. I AM IN THE PROCESS OF DOCUMENTING THE MAINTENANCE HISTORY AND WILL SUPPLEMENT THIS COMPLAINT AS NEEDED.
Mileage: 109,123
WHILE DRIVING THE VEHICLE ON SIDE STREET WE HEARD A KNOCKING NOISE. WE HAD OUR CAR TOWED TO LOCAL MECHANIC WHERE THEY DIAGNOSED ENGINE ROD FAILURE. CAR WAS WELL MAINTAINED WITH OIL CHANGES. OIL AND CLEAN AND FULL WHEN ERROR OCCURRED. NO WARNING LIGHTS OR CHECK ENGINE LIGHT EVER ALERTED. HAD VEHICLE TOWED TO ROMERO HYUNDAI WAS PURCHASED. THEY CONFIRMED DIAGNOSIS AND ADVISED TO CALL CUSTOMER CARE AS THE VEHICLE PREVIOUSLY HAD 10 VISITS TO DEALERSHIP FOR OTHER FAILURES. OVER THE LAST MONTH CUSTOMER CARE HAS NOT BEEN ABLE TO ASSIST.
Mileage: 97,000
I LOVED MY HYUNDAI RIGHT UP UNTIL IT DIED ON ME WHILE DRIVING ON I26 TOWARD COLUMBIA SC. $150 TOW TO THE DEALER IN COLUMBIA TO LEARN I HAD ENGINE FAILURE. GIVEN I HAD THE OIL CHANGED AT MY DEALER IN ATLANTA BEFORE LEAVING, THIS WAS A TOTAL SHOCK. THE SERVICE ADVISOR (RYAN) LETS ME KNOW THIS HAPPENS BUT THERE IS A RECALL. HYUNDAI WILL TAKE CARE OF ME. ONLY MY CAR ISN'T COVERED BY THE RECALL. NO PROBLEM, HE SAYS, I'LL JUST PUT IN A CLAIM. SINCE YOU HAVE THE EXACT SYMPTOMS AS THE RECALL CARS, WE'VE HAD HYUNDAI FIX THEM VIA A CLAIM. SINCE I HAD 101053 MILES AND THE WARRANTY IS UP AT 100K, HYUNDAI INFORMS ME I AM DENIED.
Mileage: 101,053
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FOLSOM LAKE HYUNDAI 12530 AUTO MALL CIR, FOLSOM, CA 95630), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (ROSEVILLE HYUNDAI 200 N. SUNRISE AVENUE. ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD METAL DEBRIS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Mileage: 70,000
FAILURE TO PERFORM WARRANTY REPAIR. VEHICLE STILL UNDER WARRANTY. NO HELP. PLEASE ADVICE. MATTHEW HIGHWAY STALLING AND DASH BOARD LIGHTS, LITHIUM BATTERY REPLACED. CAR TOWED MORE THAN TWICE TO DEALERSHIP AND COSTS FOR TOWING. THANKS
Mileage: 64,000
DRIVING ALONG THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE ENGINE WHILE RETURNING HOME THE SOUND GOT LOUDER, THEN I LOST CONTROL OF THE VEHICLE. I REGAIN SOME CONTROL AND PULLED OVER ON THE SIDE OF THE ROAD. I REALIZED THAT ALL THE OIL LEAKED OUT AND THERE WERE SOME METAL PARTS ON THE ROAD. TOOK IT TO THE DEALER WHEN THEY TOLD ME A ROD FELL THROUGH THE ENGINE.
Mileage: 63,000
I WAS DRIVING ON THE FREEWAY WHEN MY CAR STARTED DRIVING ROUGH. IT MADE SOME LOUD CLICKING SOUNDS AND STARTED TO MISFIRE AND STUTTER. THE NEXT DAY I TOOK IT TO THE MECHANIC AND HE SAID THE OIL WAS EMPTY, BUT I HAD JUST HAD THE CAR IN FOR SERVICE A FEW MONTHS EARLIER AND THERE WAS NO PROBLEM. THE CHECK ENGINE AND OIL LIGHTS DIDN'T ILLUMINATE. HE DID AN OIL CHANGE AND TUNE UP. THE CAR CONTINUED TO RIDE ROUGH. I TOOK IT BACK TO THE MECHANIC A FEW DAYS LATER AND THE OIL WAS LOW AGAIN. THERE WAS NO OIL LEAK. HE CHECKED EVERYTHING AGAIN AND SAID IT APPEARED THE SPARK PLUGS WERE FAILING. TWO WEEKS LATER I HAD THE SAME PROBLEM AGAIN. I ADDED OIL. I TOOK IT TO ANOTHER MECHANIC (I WAS OUT OF TOWN). HE CLEANED THE SPARK PLUGS. FOUR DAYS LATER THE CAR STARTED ACTING REALLY HORRIBLE, MAKING LOUD CLANKING NOISE AND STUTTERING. I ADDED OIL AGAIN AND TOOK IT BACK TO MY ORIGINAL MECHANIC. HE TREATED THE OIL AND ASKED ME TO COME BACK IN A WEEK SO HE COULD MONITOR THE PROBLEM. THE CAR DROVE SMOOTH AND WITHOUT ANY PROBLEM THEN ONE WEEK LATER, WHILE DRIVING TO THE MECHANIC THE CAR MADE LOUD CLANKING NOISE AND A CLOUD OF WHITE SMOKE CAME FROM THE CAR. I HAD IT TOWED TO THE MECHANIC. HE IS LOOKING TO REPLACE MY ENGINE. IN ALL THIS THE INDICATOR LIGHTS NEVER CAME ON (OIL OR CHECK ENGINE).
Mileage: 146,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE ENGINE FAILED AND THE HYBRID INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS DRIVEN TO THE HYUNDAI DEALER (28432 CAMINO CAPISTRANO LAGUNA NIGEL, CA 92677, PHONE: 855-770-9074) WHERE IT WAS DIAGNOSED THAT METAL FRAGMENTS ENTERED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
VEHICLE HAS ALREADY HAD THE TRANSMISSION CHANGED OUT UNDER 30K MILES AND HYBRID BATTERY CHANGED UNDER 60K MILES. I KEEP GETTING A HYBRID SYSTEM FAILURE NOTICE ON THE DASHBOARD. ONE TIME IT HAPPENED WHEN THE TRANSMISSION FAILED ON THE 5FWY IN BURBANK WHILE DRIVING TO SAN FRANCISCO. ANOTHER TIME IT HAPPENED ON A TOLL ROAD IN IRVINE, CA WHERE I HAD TO GET TOWED TO THE DEALERSHIP. THE WARNING IS ALARMING AND TELLS YOU NOT TO DRIVE. AFTER THE RECENT HYBRID BATTERY REPLACEMENT I'M GETTING THE HYBRID SYSTEM FAILURE WARNING AGAIN AFTER I DRIVE IT FOR A LITTLE BIT AND PUT IT IN PARK. I'VE BEEN GOING TO THE TUSTIN HYUNDAI DEALERSHIP IN TUSTIN, CA AND THE ISSUE SEEMS DIFFERENT EVERYTIME, BUT I'LL NEVER RECOMMEND A HYUNDAI TO ANYONE ELSE GIVEN THE NUMBER OF FORUMS AND POSTS REGARDING THE 2012-2016 HYBRID SONATAS ENGINE ISSUES.
Mileage: 59,000
DRIVING AT APPROX. 60 MPH, CAR MADE TERRIBLE NOISE IN ENGINE BAY AND STALLED ON ON HIGHWAY. CAR WAS TOWED HYUNDAI DEALER, ENGINE SEIZED WITH THE SAME RECALLED PROBLEM AS THE STANDARD SONATA MODELS. HYUNDAI SAID THE HYBRID IS NOT UNDER RECALL AND WILL DO NOTHING!!!! WHAT A BUNCH OF CRAP!!
Mileage: 120,100
WHILE DRIVING HEARD ENGINE KNOCKING PULLED BACK IN DRIVE WAY AND ENGINE SEZIED.
Mileage: 134,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AS THE HYBRID SYSTEM CATASTROPHIC FAILURE VEHICLE UNSAFE TO DRIVE ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 55 MPH, THE HYBRID SYSTEM FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Mileage: 83,000
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 3 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE VEHICLE CONTINUED TO LOSE OIL WHILE DRIVING. THE CONTACT REPLACED THE OIL IN THE VEHICLE NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,278.
Mileage: 46,278
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 70 MPH, THE VEHICLE MADE A LOUD RATTLING NOISE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT A PISTON ROD BLEW OUT AND THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.
Mileage: 68,000
MY VEHICLE BLEW A PISTON ROD WHILE I WAS DRIVING DOWN THE HIGHWAY ON CRUISE CONTROL DOING 2000 RPM'S. I HAVE ALWAYS KEPT UP ON THE MAINTENANCE WITH THIS CAR BUT WHEN I HAD IT TOWED TO THE DEALERSHIP THEY ARE SAYING THAT IT WAS MY FAULT. THEY DO HAVE AN OPEN RECALL ON MY YEAR, MAKE, MODEL AND ENGINE SIZE BUT NOT MY VIN. I HAVE DONE MY RESEARCH ONLINE AND I HAVE FOUND OTHER CASES LIKE THIS. THE CAR ONLY HAS 69,000 MILES ON IT.
Mileage: 69,000
04/20/16 ' MILEAGE 71585 ' CHECK ENGINE LIGHT CAME ON WHILE DRIVING, ENGINE MADE LOUD NOISES ' HAD TOWED TO HYUNDAI ' ENGINE NEEDS TO BE REPLACED WE PURCHASED THE 2012 HYUNDAI SONANTA HYBRID PRE-OWNED VEHICLE MAY 17, 2014 WITH 17128 MILES ON IT. THIS IS THE HISTORY OF OUR 'CHECK ENGINE' LIGHTS 05/26/14 ' MILEAGE 54114 ' THE EVAP PURGE VALVE WAS LEAKING. 11/13/15 ' MILEAGE 63071 ' SAID THERE WAS A PAST CODE FOR A MISFIRE AND WAS NO LONGER ACTIVE 12/2/15 ' MILEAGE 64087 ' SPARKPLUGS HAVE CARBON BUILD UP.
Mileage: 71,585
THIS IS MY SECOND 2012 SONATA HYBRID. THE FIRST ONE HAD SO MANY ENGINE ISSUES THAT HYUNDAI REPLACED IT WITH ANOTHER 2012 SONATA HYBRID. I HAVE TAKEN IT IN 5 TIMES.FOR THE SAME ISSUE. AROUND 20MPH THE CAR WILL NOT ACCELERATE THEN IT JERKS FORWARD. I ALMOSY GOT HIT ON THE HIGHWAY BECAUSE IT WONT ACCELERATE. SEVERAL WEEKS AGO THE STOP SAFELY DO NOT DRIVE HYBRID WARNING CAME ON AND THR CAR WOULDNT GO. HAD OT TOWED. THEY FOUND CODE P0717. THEY REPLACED INPUT OUTPUT SPEED SENSORS BUT THE PROBLEM CONTINUES STILL. IT ALSO JERKS WHEN IT CHANGES FROM HYBRID TO GAS. THIS CAR IS DANGEROUS. THEY CANNOT SEEM TO FIND THE PROBLEM. MILEAGE 51000-55000.
Mileage: 51,000
CAR HAD 113,000 MILES. MAINTENANCE WAS UP TO DATE. DRIVING FROM AZ TO LAQUINTA, CA. HEARD A KNOCKING NOISE. STOPPED, HECKED OIL, FINE, CAR WAS COOL, NO ENGINE LIGHTS ON. DROVE 4 MORE MILES, NOISE GOT REAL LOUD AND CAR SHUT DOWN ON FREEWAY. COASTED TO SIDE , ENGINE LIGHT CAME ON AND STATED DO NOT DRIVE. CALLED TOW TRUCK. ENGINE WAS SEIZED. DEALER STATED ENGINE WAS FROZEN AND NEEDED A NEW SHORT BLOCK COSTING $8,800 INCLUDING INSTALLATION. ASKED WHY IT FROZE, WHY NO WARNING LIGHTS, THEY SAY THEY DID NOT KNOW. LEFT CAR TO GO LOOK FOR A NEW CAR AND WAS TOLD BY SEVERAL DEALERS AND PEOPLE PRICE TOO HIGH AND OUR CAR HAD A RECALL. CHECKED ON LINE BUT IT SAID OUR CAR WAS NOT RECALLED, BUT YET WE READ THE SAME EXACT DESCRIPTION FOR RECALL 132 THAT OUR CAR HAD DONE. TRYING TO FIND OUT WHY ARE CAR SEIZED UP ((FROZE) WHEN IT WAS MAINTAINED AND ONLY HAD 113,000 MILES. SINCE WE ARE NOT REPAIRING DEALER WANTS CAR REMOVED ASAP SO WE ARE TRYING TO TRADE IT IN TOMORROW AT HONDA DEALER. WILL NOT BUY ANOTHER HYUNDAI
Mileage: 113,000
WHILE DRIVING IT DOWN THE STREET STARTED TO HESITATE FREQUENTLY WHILE DRIVING THEN HEARD A LOUD CLANKING SOUND WHICH CONTINUED ON WHILE DRIVING IT TO DEALER. DEALER LOOKED AT IT AND WE WERE TOLD THE MOTOR HAD GONE OUT AND NEEDED TO BE REPLACED! THEY ALSO SAID WE HAD TO PAY FOR IT BECAUSE THEY SAID OUR OIL CHANGES WERE NOT APPROVED! ONCE WE GOT THE PAPER WORK BACK THEY QUOTED THEY FOUND OIL BUILD UP AND LARGE CHUNKS OF METAL THROUGHOUT THE ENGINE THAT HAS CONTAMINATED THE VALVE TRAIN. THEY HAD TO REPLACE ENGINE, CYLINDER HEAD, VALVE, VALVE SPRING, CAMSHAFTS ,GASKETS! NOW THEY ARE ISSUING A RECALL ON HYUNDAI SONATAS FOR THIS EXACT PROBLEM , BUT THEY ARE ALSO SAYING OUR CAR IS NOT INCLUDED IN THE RECALL EVEN THOUGH WHAT THEY FIXED IS THE EXACT PROBLEM THAT IS LISTED ON THE RECALL. IT TOOK THEM ALMOST 2 MONTHS TO HAVE OUR CAR IN THE SHOP BECAUSE THEY COULDN'T FIND THE PARTS NEEDED TO FIX THE ENGINE!!!!
Mileage: 55,437
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHEN SHIFTING INTO REVERSE OR DRIVE, THE VEHICLE JERKED VIOLENTLY. IN ADDITION, WHILE DRIVING 15-20 MPH, A CHIME SOUNDED AND THE 'SAFELY STOP AND DO NOT DRIVE' WARNING MESSAGE APPEARED ON THE MESSAGE BOARD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PUMP OR THE COMPUTER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURERS RECALL THAT WAS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,415.
Mileage: 71,415
WE WERE TRAVELING DOWN HIGHWAY 125 WHEN MY 2012 HYUNDAI SONATA HYBRID CAUGHT ON FIRE. IT COMPLETELY BURNED TO THE GROUND. WE HAD ABOUT 5 SECONDS TO JUMP OUT OF CAR. ALL 4 OCCUPANTS GOT OUT OF CAR THANK YOU GOD. *TR
Mileage: 40,000