High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the message "Turn off the Engine Immediately" was displayed. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. Later, the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart with several unknown warning lights illuminated. The vehicle was towed back to the dealer, who then diagnosed failures with the ABS and transmission. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the message "Turn off the Engine Immediately" was displayed. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. Later, the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart with several unknown warning lights illuminated. The vehicle was towed back to the dealer, who then diagnosed failures with the ABS and transmission. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the warning light to turn off the vehicle was illuminated. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to service the vehicle. The vehicle was then towed to the residence. The vehicle was towed to another Hyundai dealer where the vehicle was diagnosed with a failed transmission and battery. The contact was informed that the transmission and battery needed to be replaced. The vehicle was repaired. The contact stated while driving away from the dealer, she heard an unusual knocking sound coming from the engine compartment. The vehicle was taken back to the dealer. The service technician accompanied the contact for a test drive and confirmed the knocking coming from the engine compartment. The contact was informed that the new transmission that was installed was defective, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,680.
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the warning light to turn off the vehicle was illuminated. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to service the vehicle. The vehicle was then towed to the residence. The vehicle was towed to another Hyundai dealer where the vehicle was diagnosed with a failed transmission and battery. The contact was informed that the transmission and battery needed to be replaced. The vehicle was repaired. The contact stated while driving away from the dealer, she heard an unusual knocking sound coming from the engine compartment. The vehicle was taken back to the dealer. The service technician accompanied the contact for a test drive and confirmed the knocking coming from the engine compartment. The contact was informed that the new transmission that was installed was defective, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,680.
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO BRAKE, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL MULTIPLE TIMES AND WAS ABLE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE INTERMITTENTLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM CLICK MAZDA AUTO MALL (877-888-2760, LOCATED AT 700 W AUTO MALL DR, TUCSON, AZ 85705), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO BRAKE, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL MULTIPLE TIMES AND WAS ABLE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE INTERMITTENTLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM CLICK MAZDA AUTO MALL (877-888-2760, LOCATED AT 700 W AUTO MALL DR, TUCSON, AZ 85705), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TRANSMISSION ACTS LIKE IT IS SLIPPING AND SHIFTS ABNORMALLY IN FORWARD AND REVERSE, DRIVER WINDOW UP/DOWN BUTTON DOESN'T WORK CORRECTLY IT ONLY MAKES THE WINDOW GO UP 1/4 OF THE WAY SO YOU HAVE TO LET GO AND PRESS IT AGAIN. THE RADIO KEEPS SHOWING AND ERROR MESSAGE WAITING TO GET INTO THE DEALER
TRANSMISSION ACTS LIKE IT IS SLIPPING AND SHIFTS ABNORMALLY IN FORWARD AND REVERSE, DRIVER WINDOW UP/DOWN BUTTON DOESN'T WORK CORRECTLY IT ONLY MAKES THE WINDOW GO UP 1/4 OF THE WAY SO YOU HAVE TO LET GO AND PRESS IT AGAIN. THE RADIO KEEPS SHOWING AND ERROR MESSAGE WAITING TO GET INTO THE DEALER
TL* THE CONTACT OWNED A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACTED STATED THAT THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK AND BACK WHICH REQUIRED MEDICAL ATTENTION DUE TO THE SEAT BELT RETRACTING TOO TIGHT. THE DRIVER ALSO SUSTAINED INJURIES TO HIS NECK AND BACK WHICH ALSO NEEDED MEDICAL ATTENTION. THE CONTACT STATED THAT ANY INJURIES OF THE OTHER VEHICLE WERE UNKNOWN. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHTS WERE ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT ON SEVERAL OCCASIONS WHILE STOPPED, THE VEHICLE WOULD JERK WITH NO WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS THE CONTACT TRADED-IN THE VEHICLE AT ROUND ROCK HYUNDAI DUE TO THINKING THERE WAS A FAILURE WITH THE SEAT BELTS AS THEY WOULD RETRACT AGGRESSIVELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT MENTIONED THAT THE VEHICLE HAD TWO EXTENDED WARRANTIES BUT THE FAILURES WERE UNKNOWN. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNED A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACTED STATED THAT THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK AND BACK WHICH REQUIRED MEDICAL ATTENTION DUE TO THE SEAT BELT RETRACTING TOO TIGHT. THE DRIVER ALSO SUSTAINED INJURIES TO HIS NECK AND BACK WHICH ALSO NEEDED MEDICAL ATTENTION. THE CONTACT STATED THAT ANY INJURIES OF THE OTHER VEHICLE WERE UNKNOWN. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHTS WERE ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT ON SEVERAL OCCASIONS WHILE STOPPED, THE VEHICLE WOULD JERK WITH NO WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS THE CONTACT TRADED-IN THE VEHICLE AT ROUND ROCK HYUNDAI DUE TO THINKING THERE WAS A FAILURE WITH THE SEAT BELTS AS THEY WOULD RETRACT AGGRESSIVELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT MENTIONED THAT THE VEHICLE HAD TWO EXTENDED WARRANTIES BUT THE FAILURES WERE UNKNOWN. THE FAILURE MILEAGE WAS 10,000.
ABOUT AN HOUR INTO DRIVING HOME ON THE FREEWAY, MY CAR ALERT SYSTEM WENT OFF AND THE CAR AUTOMATICALLY BEGAN TO DECELERATE AND THE DASHBOARD DISPLAY SHOWED INSTRUCTIONS TO CHECK HYBRID CHARGING SYSTEM AND TO CHECK SURROUNDINGS AND TO PULL OVER WHEN SAFE AND TO NOT DRIVE VEHICLE. THE CHECK ENGINE LIGHT, THE NEEDS MAINTENANCE LIGHT AND THE CHECK OIL LIGHT ALL CAME ON. AFTER ABOUT 15 SECS MY VEHICLE LOST ALL POWER BUT DID NOT TURN OFF; THE STEERING WHEEL BECAME LOCKED. I PLACED THE CAR INTO PARK AND RESTARTED IT AND THE WARNING ALERT ALARM CEASED, BUT NOW THE CHECK ENGINE LIGHT STAYED ON. THE STEERING WHEEL WAS MOVABLE AGAIN AND I WAS ABLE TO PULL TO THE SHOULDER WHERE A CALIFORNIA HIGHWAY PATROL OFFICER PULLED UP AND ASKED ME IF I WAS HAVING TROUBLE. AFTER OUR CONVERSATION, I WAS ABLE TO CONTINUE THE ADDITIONAL 40 MILE DRIVE HOME AS THE LOCAL HYUNDAI DEALERSHIPS WERE CLOSED UNTIL THE NEXT DAY, SATURDAY MARCH 18. I WAS ABLE TO DROP MY CAR OFF IN THE AFTERNOON BUT DUE TO THEIR BOOKED SCHEDULE, IT COULD NOT BE LOOKED AT UNTIL MONDAY MARCH 20TH AND STAYED OVER NIGHT. THE TECHNICIAN CALLED ME THAT DAY AND STATED THAT THE CAR TEST RAN ON IT CAME BACK PASSING AND NO ISSUES FOUND AND THAT THEY DROVE IT ABOUT 20 MILES AND NO ISSUES AND I WAS ABLE TO PICK UP MY CAR ON TUESDAY. HOWEVER, THE SAME SYSTEM ISSUE HAPPENED 3 MORE TIMES BEFORE I WAS ABLE TO TAKE IT BACK INTO THE DEALERAHIP LATER THAT WEEK AND IT HAS BEEN THERE AS OF 4/21/2017. I RECEIVED A CALL TODAY THAT A REPLACEMENT HYBRID BATTERY WAS INSTALLED AND AFTER MORE TESTS I MAY GET MY CAR BACK.
ABOUT AN HOUR INTO DRIVING HOME ON THE FREEWAY, MY CAR ALERT SYSTEM WENT OFF AND THE CAR AUTOMATICALLY BEGAN TO DECELERATE AND THE DASHBOARD DISPLAY SHOWED INSTRUCTIONS TO CHECK HYBRID CHARGING SYSTEM AND TO CHECK SURROUNDINGS AND TO PULL OVER WHEN SAFE AND TO NOT DRIVE VEHICLE. THE CHECK ENGINE LIGHT, THE NEEDS MAINTENANCE LIGHT AND THE CHECK OIL LIGHT ALL CAME ON. AFTER ABOUT 15 SECS MY VEHICLE LOST ALL POWER BUT DID NOT TURN OFF; THE STEERING WHEEL BECAME LOCKED. I PLACED THE CAR INTO PARK AND RESTARTED IT AND THE WARNING ALERT ALARM CEASED, BUT NOW THE CHECK ENGINE LIGHT STAYED ON. THE STEERING WHEEL WAS MOVABLE AGAIN AND I WAS ABLE TO PULL TO THE SHOULDER WHERE A CALIFORNIA HIGHWAY PATROL OFFICER PULLED UP AND ASKED ME IF I WAS HAVING TROUBLE. AFTER OUR CONVERSATION, I WAS ABLE TO CONTINUE THE ADDITIONAL 40 MILE DRIVE HOME AS THE LOCAL HYUNDAI DEALERSHIPS WERE CLOSED UNTIL THE NEXT DAY, SATURDAY MARCH 18. I WAS ABLE TO DROP MY CAR OFF IN THE AFTERNOON BUT DUE TO THEIR BOOKED SCHEDULE, IT COULD NOT BE LOOKED AT UNTIL MONDAY MARCH 20TH AND STAYED OVER NIGHT. THE TECHNICIAN CALLED ME THAT DAY AND STATED THAT THE CAR TEST RAN ON IT CAME BACK PASSING AND NO ISSUES FOUND AND THAT THEY DROVE IT ABOUT 20 MILES AND NO ISSUES AND I WAS ABLE TO PICK UP MY CAR ON TUESDAY. HOWEVER, THE SAME SYSTEM ISSUE HAPPENED 3 MORE TIMES BEFORE I WAS ABLE TO TAKE IT BACK INTO THE DEALERAHIP LATER THAT WEEK AND IT HAS BEEN THERE AS OF 4/21/2017. I RECEIVED A CALL TODAY THAT A REPLACEMENT HYBRID BATTERY WAS INSTALLED AND AFTER MORE TESTS I MAY GET MY CAR BACK.
WHEN PRESSING THE ACCELERATE PEDAL THERE SEEMS TO BE A DELAY IN RESPONSE. THE DELAY CAN BE AS SHORT AS A FEW MILLISECONDS TO ALMOST 3 ENTIRE SECONDS. THIS PROBLEM HAPPENS RANDOMLY, AND MAKES MY WIFE AND I VERY NERVOUS WHEN TRYING TO MANEUVER OR PROCEED INTO TRAFFIC AFTER BEING STOPPED.
WHEN PRESSING THE ACCELERATE PEDAL THERE SEEMS TO BE A DELAY IN RESPONSE. THE DELAY CAN BE AS SHORT AS A FEW MILLISECONDS TO ALMOST 3 ENTIRE SECONDS. THIS PROBLEM HAPPENS RANDOMLY, AND MAKES MY WIFE AND I VERY NERVOUS WHEN TRYING TO MANEUVER OR PROCEED INTO TRAFFIC AFTER BEING STOPPED.