2016 HYUNDAI SONATA HYBRID Engine Problems
71 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (71)
The car will randomly lose acceleration and jerk forward. It will make a beeping noise while the hev system warning flashes on the dash. It also says to turn off engine. While the warning is flashing and engine light is on it goes into a limp mode and you have limited acceleration. It has almost caused multiple wrecks when I go to acceleration from turning or at lights in traffic because I cant go over 20-30 mph. I have turned the car on and off and the hev system and engine light turns off and the car continues to work normal. It eventually comes back on and does the same loss of power/hev warning. It will be random and does not matter on how fast you are going to trigger the warning lights and loss of power.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 20 MPH, the message "Shut Down" was displayed, and the vehicle lost motive power. The contact was able to pull over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 140,600.
Mileage: 140,600
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode with several unknown warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated, and the vehicle stalled. The contact was able to exit the highway; however, the contact was unable to restart the vehicle. The contact had the vehicle towed to a dealer to be diagnosed. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that prior to the engine failure, the engine had been replaced two years prior. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Mileage: 180,000
While on the highway vehicle started shaking violently, flashing engine light then service hybrid system along with every light on the dash! Car still running poorly, stiff steering very hard to slow down to get to safety! By the time I was able to pull over the engine was knocking and a burning smell was coming from the engine compartment. I popped the hood shut the car off , the exhaust manifold and converter(in one together) was so hot it was glowing! I’m thankful I was able to get to safety without it catching fire because it was on its way there! I called for a tow and sent it to the dealer where Hyundai is replacing the engine.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the message "Check Hybrid System, Turn Off the Engine" was displayed, and the vehicle was shaking while decelerating. The vehicle was towed to the dealer where it was diagnosed with the Technical Service Bulletin: 198. The Technical Service Bulletin was completed; however, the failure recurred. The vehicle was towed to the same dealer where it was diagnosed with a drained battery and catalytic converter failure. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the same dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.
Mileage: 147,000
While driving the car completely cut off i could not use my brakes my horn or steering wheel
My check Hybrid system light comes on and then my car stops allowing me to drive , the gas stops working ! This happened 3 times on the highway very dangerous
I was driving on the freeway and the car went from 70 mph to 60 then 50 then 40 slowing on the freeway each second. This has happened multiple times, each time taken in Hyundai and “repaired” only to happen a couple months later.
HEV WARNING TURN OFF ENGINE CAR STARTED SHAKING while driving on the interstate gas pedal went to the floor car started making a loud noise from the engine I put car in park and it would not move for 45 minutes at a stop sign
As I was driving on the highway at 65MPH, a sudden warning appeared on the dashboard that read, "CHECK HYBRID SYSTEM/TURN OFF ENGINE". Immediately after that, I noticed that my vehicle started behaving erratically, making it difficult to control. I stepped on the gas pedal expecting the car to pick up speed and move forward. Despite the pressure I applied, the car failed to accelerate, leaving me stuck in my current position. After nearly causing a severe accident on a busy interstate, I was able to safely pull my car over to the side of the road. After conducting extensive research, I discovered that the issue I am facing with my hybrid vehicle is actually quite common among Hyundai Sonata Hybrids. It's surprising to note that despite this problem's prevalence, no recall or common solution has been provided to address it. I am highly concerned that Hyundai has not taken any action to address this issue. I request an immediate resolution as I could have been severely injured or lost my life today!
HEV turn off engine light pops up WHILE driving. I could’ve been on the highway or the middle of no where and have to turn off my car, just to turn it back on and it seems fine? This has happened a total of 5 times since owning this vehicle, and I’ve gotten all code on the car fixed about a month ago.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while his wife was driving at a slow speed out of the driveway, she heard a knocking sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that after the vehicle was retrieved from the dealer, the check engine warning light illuminated after 300 miles. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.
Mileage: 163,000
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with low oil and engine failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was made aware of the failure. The failure mileage was 67,036. The contact noted that the failure speed was approximately 40 mph. It wasn't long after purchasing the vehicle that the engine seized while driving. The contact stated that the manufacturer will not honor the warranty due to the incident occurring from "an outside influence". Said influence is unknown to the contact.
Mileage: 67,036
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, several unknown warning lights illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the knock sensor to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 34,252.
Mileage: 34,252
My vehicle first went into limp mode and stalled while driving December 2021. Vehicle was taken to Dealership in Alpharetta, GA. I was advised the knock sensor needed an update. The update was completed but the vehicle continued to go in limp mode and stall again March 2022 after driving less than 1000 miles since previous repair. The vehicle was taken to dealership in Wake Forest, NC. This time there was no update for the knock sensor so I was advised they would need to replace knock sensor but it was on backorder until end of May 2022. The knock senor was replaced picked up vehicle and engine light came on by the time I had drove 50 miles and vehicle started to go in limp mode and stall again and car started shaking an bad vibration. Drove the car next morning and it put me down again going into limp mode, stalling, whole dash board lit up every warning light on and dinging, car shaking and made loud noise had to have towed back to dealership. This time dealership claim it came from misfire on cylinder 3 but that doesn't explain all the issues. I was called to pick up car again June 2022 car had bad vibration, knocking, still going into limp and stall mode, hybrid system warning light came on again, gear sticking not changing like it's supposed to had towed back to dealership. This time dealership replaced other 3 cylinders picked up car July 2022. Did a test drive advised car is still stalling, gear still sticking, vibration still , air not cooling and hybrid indicator needle bouncing back and forth from power to 80 never stabilized. Dealership claims can't find anything wrong. I have almost been hit 10 times since December 2021 because of vehicle going into limp mode while driving this is very dangerous to be going 55 to 70 and vehicle drops speed back to 10 all of a sudden in traffic
The car requires a quart of oil every 1 to two weeks. Brought it to multiple dealerships and was never given a reason why. Car was making knocking noises anytime driven at 45 or below and sometimes higher. We believe it had to be about the recall Hyundai has advised us about multiple times. We brought it to them on Friday July 22nd. They updated the Hybrid system and we left. Driving the car to work July 27th and the car went into “limp” mode and stated that there was a issue with the hybrid engine and to shut the car off immediately. I was able to pull the car off the road and turn it off. The engine light constantly blinked when the error happened. When I shut the car off and turned it back on, it the same hybrid error shows up on the screen again. We had to have it towed to the same dealership we went to the previous day. They have to diagnose the issue but it might take weeks because they have one hybrid tech.
I have a 2016 Hybrid Sonata [XXX], the dash started flashing and said...... HEV trouble! STOP the engine now! Now I have a orange engine light. I brought the car to the dealer. They will look at it and contact me. This car cost me plenty, last year they made me pay for a new engine, it would eat up a quart of oil every two weeks. That is 2 quarts a month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Recently Service Campaign 966 (NHTSA ID Number: 10210205 Manufacturer Communication Number: 22-01-028H) was applied to my vehicle for improved knock sensor detection system (KSDS) logic. Six days following the software update, my vehicle stalled when DTC P1326 came active during my wife's commute home. We had the vehicle towed to the dealership where a knock sensor was identified to be replaced. 10 days after getting the vehicle back, knocking was heard from the engine compartment and DTC 1326 came active again, causing the vehicle to immediately stall. It did not go into engine protection mode as service campaign 966 indicated it would. My concern is that Hyundai changed the sensitivity of knock detection to prevent warranty claims on engines that may be affected by increased bearing wear; and in preventing replacing engines, they have caused engines (mine included) to stall. This engine stalling is a safety issue and they have left customers with no option to use their vehicle safely if the engine passes their bearing clearance test, which is required for an engine replacement under warranty.
Recall [XXX] : Engine Inspection / Replacement ([XXX]) In the month of Oct 21, my Hyundai sonata hybrid, had severe engine issues and stalled. Upon inspection by dealer, it was determined, it needs engine replacement as there was a recall for these engines. After 3 months of waiting, in January 2022, I received my car back supposedly with the new engine. today [XXX] my car has stalled again with a similar engine issues and I have towed my car to the same dealer (DORAL HYUNDAI : Miami Florida) for inspection. fortunately i was not injured or ended up in an accident. the car just stalled suddenly with red lights on for every parameter along with engine light. luckily i was on the onramp and not in between the freeway. still was a dangerous situation as cars barely managed to save from hitting me when the car suddenly slowed down and stopped I feel, Hyundai didn't perform their replacement part effectively or efficiently. Probably replaced the car with a similar faulty engine. I request you to please investigate this matter my name is [XXX] and my email id is [XXX] and [XXX]. my cell phone number is [XXX]. thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The NHTSA has numerous complaints from owners of the 2016 Hyundai Sonata and 2016 Hyundai Sonata Hybrid with failures associated with the following: abnormal (knocking) noise from engine, reduced motive power and/or hesitation, illumination of the “Check Engine” warning lamp, illumination of engine oil pressure warning lamp, and a burning smell, oil leaking, and smoke. After research, I found the recall 21V301000, which lists “Part 573 Safety Recall Report 21V-301”, and I have attached it. I believe the piston oil rings are potentially a source of engine failure for the 2016 Hyundai Sonata and 2016 Hyundai Sonata Hybrid (since they are from the same manufacturer) and not the process and defect that Hyundai previously listed (that they stated was corrected), yet referenced in their recall. Hyundai and Kia both have defects with their ignition coils that have the shared part number: 27300-2E601, which also appears as: 27300 2E601. We have a 2016 Hyundai Sonata Hybrid Limited that is on its 3rd set of ignition coils, and some Hyundai Elantra and Kia Forte owners have reported the use of a 4th set of ignition coils. I have researched this part number by contacting multiple Hyundai Certified Parts Departments. A Hyundai Parts Department verified that the Hyundai Technical Service Bulletin (TSB) 16-01-003-1 states that it “replaces” part number 27300-2E601 with part number 27300-2E601QQH, but they are the same exact part down to the 27300-2E601 appearing on both parts. One of the Hyundai parts people that I spoke to said that Hyundai put white circle stickers on the top of the ignition coils to differentiate between the older and newer part numbers, but the parts are identical. He said that Hyundai contacted their supplier of the ignition coils and negotiated a lower price due to a high failure rate. This means a significant price difference per ignition coil for the dealers, but keeps a defective part in the concerned vehicles.
On 04/09/2022 around 6:30 PM EDT, while driving on the Florida Turnpike at the posted 70 mph in Orlando FL, the 2015 Sonata Hybrid suddenly shut down in the center of 4-lanes with heavy traffic. The engine would not run and only sputtered and jerked when I gave it any gas. The display screen lit up with multiple failure symbols including the Hybrid System failure, lane detection failure, and several others. I exited the Turnpike and had a local auto store scan the vehicle finding the following DTC’s: 1. P1326: Excessive connecting rod bearing wear 2. U0293: Lost Communication with Hybrid Powertrain Control Module 3. U1004: Not certain The vehicle was checked and found to be full of oil. The vehicle was serviced at the Hyundai Dealer on 02/25/2022 where they specifically updated the “Excessive connecting rod bearing wear” knock sensor software along with a turn signal issue. Having the engine go into a default mode at 70 mph in heavy traffic was a near disaster. A simple warning would have been adequate to all me to safely navigate to the roadside.
When entering freeway and needing to get up to speed real quick, the car will accelerate to approximately 50mph and then engine totally cuts out like the gas stopped flowing to it. I then have to let off on the gas considerably or it will not accelerate until I let off on the gas about 1/2 way. I then must "Slowly" accelerate so that it won't cut the engine again. This will happen anywhere if I take off from 0 mph and try to accelerate with peddle eventually going to floor, the car will cut the engine and will feel like its dying until I let off on the gas peddle all the way and then slowly accelerate the vehicle up to speed.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
Mileage: 43,000
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
Mileage: 204,000
The vehicle concerned is a 2016 Hyundai Sonata Hybrid Limited. It originally presented a check engine and check oil light, and lost partial power traveling on the highway. This vehicle was able to return to its residence, and it was towed to a Hyundai Dealership. Photos and videos were taken of this vehicle prior to being towed, and its battery voltage was tested. The Hyundai Dealership initially reported a dead battery, and that diagnostics were completed. Further conversations took place to question if a jump box or battery charger had been used, and the manager offered to test this vehicle personally. The manager stated that two jump boxes started this vehicle, and then stated he drove this vehicle with two jump boxes connected. The manager insisted that this vehicle's issues were only caused by a failed (dead) battery. A new battery was purchased and then the Hyundai Dealership installed it. The mileage reported by the Hyundai Dealership on its invoice was 1 mile, yet the Hyundai Service Department stated that multiple test drives took place after battery was installed by them. The manager stated this car was fixed and safe enough that he would put a family member in it. This vehicle was picked up from the Hyundai Dealership, was driven on the highway, and an audible and visual warning along with multiple dash lights popped up. This vehicle stopped accelerating at highway speed, and it was necessary to call immediately call 911. Law Enforcement responded, and assisted. This vehicle could not clear the shoulder of the highway, and one of the Law Enforcement vehicles was required behind this vehicle. This vehicle was towed again. The Hyundai Dealership had this vehicle for 14 days. The trouble code from this vehicle is P1326.
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Mileage: 135,000
Lots of noise and car started smoking and stopped working while I was on the highway
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while receiving an oil change, the dealer informed the contact that there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 157,035.
Mileage: 157,035
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
Mileage: 99,000
IN OCT..2020 MY SONATA WAS AT PEP-BOYS AUTO FOR A SYNTHETIC-OIL CHANGE. PEP-BOYS CALLED ME TO ADVISE CAN'T SERVICE THE CAR FOR THE OIL CHANGE. SINCE LAST OIL CHANGE 6K MILES AGO THEIR WAS NO OIL IN THE ENGINE. THEY SAW THIS SEVERAL TIMES IN THE LAST YEAR WITH 2.0 ENGINE, THEY WANT NO RESPONSIBILITY AND SAID TAKE YOUR CAR TO THE DEALER & OPEN CASE THE ENGINE HAS A SERIOUS FLAW, IT BURNS THE OIL WITH THE GASOLINE. THEY SAID A RECALL? DOCUMENTS ATTACHED. I WENT TOTEXAN HYUNDAI, PUT MY CAR THROUGH A SERIES OF TESTS EVERY 1000 MILES. I WAS TOLD THE ENGINE CAN BE REPLACED YOU IN THE 10 YRS, HOWEVER YOU OVER THE 100K MILES,WILL NOT B COVERED, A HYUNDAI MOTORS WOULD COVER 50% . WAS TOLD ENGINES LAST 250-300K MILES. I SPENT OVER 2K FOR EXT. WARRANTY. IT RAN OUT AT 100K. HYUNDAI HAS NOT BACKED UP THEIR CAR. SONATA HYBRID WAS SOLD TO ME BEING DEPENDABLE & LASTING YEARS. IT FAILED TERRIBLY, I MAINTAINED MY CAR ALWAYS AND NOW NEED NHTSA PLEASE HELP. ON HYUNDAI FORUMS MANY2.0 HAVE SAME SITUATION WITH OIL DISAPPEARING. I PREPAID ON CREDIT CARD $3531.00, TEXAN HYUNDAI PLACED ORDER FOR A NEW ENGINE. BACK ORDERED. DATE TO FIX WILL BE IN DURING THE MONTH OF JULY2021. ALL MILES R HIGHWAY TO AND FROM, KATY TO BRENHAM COLLEGE HAS NO HILLS ALL STRAIGHT RUN SINCE DAY BOUGHT. THESE ENGINES SHOULD LAST, THERE IS A FAILURE IN DESIGN? NOT DEPENDABLE CAR. VERY DEFECTIVE 2.0 ENGINE. LAST 2 YR'S I WOULD SMELL BURNING OIL IN MY CAR, I WOULD OPEN THE WINDOW SINCE NO LIGHTS ON DASH. NO OIL IN THE ENGINE, NO DASH LIGHT? PEP-BOYS SAID THOSE LIGHTS NEVER WERE LIT ON THE DEFECTIVE CARS. IF LIGHT WOULD HAVE TAKEN TO THE DEALER FOR SERVICE. MY RECORDS WHICH SHOW THIS CAR WAS PROPERLY MAINTAINED. HYUNDAI SHOULD FIX 2.0 ENGINES, FOLKS LIKE ME ARE IN A HARD SITUATION. THANK YOU FOR HEARING MY SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 110,000
DRIVING DOWN THE ROAD AT 65 MPH, THE ENGINE STARTED MAKING A TICKING NOISE. FURTHER DOWN THE ROAD THE TICKING BECAME KNOCKING. THIS PROMPTED THE COMMAND CENTER TO TELL ME TO TURN THE VEHICLE OFF IMMEDIATELY. THE VEHICLE WOULD NO LONGER CRANK AND WAS GIVING A CAMSHAFT SENSOR CODE. I RECEIVED A RECALL NOTICE 5 DAYS LATER. HAD THE VEHICLE TOWED TO THE DEALERSHIP. AFTER BEING TOLD I WOULD NEED A NEW ENGINE, AND THAT IT WASN'T A RECALL ISSUE, I CALLED NATIONAL. AFTER A WEEK OR SO IT WAS CONFIRMED THAT HYUNDAI WOULD REPLACE THE MOTOR AT THEIR EXPENSE. NEVER CONFIRMING IT WAS BECAUSE OF THE RECALL THOUGH I HAD ALL THE SYMPTOMS OTHER THAN CATCHING ON FIRE. IT HAS NOW BEEN 2 MONTHS AND MY MOTOR IS SUPPOSEDLY ON BACK ORDER, BUT COMING IN WEEKLY. HYUNDAI SEEMS TO REALLY BE DRAGGING THERE FEET THOUGH THEY LOST A LAWSUIT OVER MOTOR ISSUES BEFORE.
Mileage: 76,000
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB BAKER HYUNDAI (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,707. PARTS DISTRIBUTION DISCONNECT.
Mileage: 55,707
TO WHO READS THIS, THANK YOU FIRST AND FOREMOST TO TAKE THE TIME TO READ THIS. THIS IS A REAL PERSON, THIS IS MY REAL STORY. I HAVE BEEN NOTICING A KNOCKING ENGINE NOISE FOR 5 TO 6 WEEKS AND THEN GOT THE NHTSA RECALL NUMBER20V746000 IN THE MAIL. I SET THE SOONEST APPOINTMENT WITH THE DEALERSHIP. THE DAY OF THE APPOINTMENT I WAS ADVISED BY ANDY THAT IT WOULD TAKE 3 TO 4 WEEKS FOR THEM TO LOOK AT MY VEHICLE AND RUN IT THROUGH HYUNDAI'S RECOMMENDED DIAGNOSIS. LATER I CALLED THE HYUNDAI CAMPAIGN HOTLINE AND OPEN CASE # 18081104. I WAS TOLD TO WAIT 3 TO 5 DAYS FOR A NATIONAL REPRESENTATIVE TO GET BACK WITH ME. I CALLED TWO DAYS LATER REQUESTING AN UPDATE AND SHORTLY LATER THE DEALERSHIP CALLED ME TO INFORM ME MY CAR WAS READY. ANDY SAID IT CLEARED INSPECTION AND I ASKED IF IT PASSED ALL THEIR TESTS, I WAS TOLD YES. THIS WAS THE SAME STAFF MEMBER THAT TOLD ME A FEW STEPS DAYS PRIOR 3 TO 4 WEEKS. WHILE I WAS WAITING FOR MY VEHICLE TO BE BROUGHT TO ME, I OVERHEARD THE ANOTHER HYUNDAI REP SAYING SAME STORY TOLD TO ME ABOUT THE LENGTH OF TIME TO DIAGNOSIS. GOT THE DIAGNOSIS (REPAIR) DETAILS BACK TO FIND THEIR INSPECTION CONCLUDED TAKING THE VEHICLE FOR A 7 MILE TEST DRIVE IN THE CITY TO OBSERVE ODD KNOCKING NOISES. NOTHING REMOTELY ADVISED FROM THE MANUFACTURER TO DEALERSHIP. I HAVE THEIR REPORT ATTACHED BUT HAVE NO CLUE WHAT TO DO AT THIS POINT. I CALLED BACK HYUNDAI CAMPAIGN HOTLINE AGAIN AFTER GETTING MY VEHICLE BACK TODAY. I AM TOLD I HAVE THE SAME CASE NO. AND TO WAIT ANOTHER 3 TO 5 DAYS FOR ANOTHER REPRESENTATIVE TO CONTACT ME.
BAD ROD BEARINGS,CAN START A FIRE. NO HELP FROM DEALER.
I HAVE RECEIVED A RECALL NOTICE AND AFTER THREE MONTHS THERE IS STILL NO REMEDY.
Mileage: 78,000
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROSEVILLE HYUNDAI (200 N SUNRISE AVE, ROSEVILLE, CA 95661) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761, (888) 794-1694) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
Mileage: 39,330
I HAVE 115000 MILES ON MY 2.0 ENGINE. ITS IS ALWAYS SERVICED 5-6K SYNTHETIC OIL. THE SERVICE MAN TOLD ME 3 MONTHS AGO SOMETHING IS WRONG. ALL HIS OIL WAS EATEN UP IN UNDER 5K. HE SAID THIS ENGINE IS FAULTY ND HE HAS SEEN THIS MANY TIMES ON THE HYUNDAI. I RECEIVED A LETTER 2 WEEKS AGO SAYING HYUNDAI HAD ENGINE ISSUES AND A RECALL WOULD HAPPEN. MY CAR IS BONE DRY AND CORPORATE SAID NOT WARRANTIED. I OPENED A CASE# 18042071. I UNDERSTAND THERE IS A SECRET MEMO #198 TO RECALL. THERE ARE MANY PEOPLE JUST LIKE ME. PLEASE HELP. OTHER THAN THE ENGINE THE CAR IS IN LIKE NEW CONDITION. ITS ALL HIGHWAY HOUSTON TO BRENHAM TEXAS. FLAT ROADS. BOUGHT NEW. WITH 100,000 EXTENDED COVERAGE. NOW EXPIRED.
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER REPLACING THE ENGINE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Mileage: 62,000
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
Mileage: 184,750
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
Mileage: 22,700
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL TICKING NOISE SIMULTANEOUSLY WHILE STALLING, WITHOUT WARNING. THE CONTACT WAS FORCED TO PLACE THE VEHICLE INTO HYBRID MODE TO RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO CARTER COUNTY HYUNDAI (616 HOLIDAY DR, ARDMORE, OK 73401) AND WAS INFORMED THAT THE ROD BEARING WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 119,000
NHTSA AND THE HYUNDAI WEBSITE SAYS THERE IS AN ACTIVE RECALL, HOWEVER WHEN I GO SCHEDULE WITH HYUNDAI ON THEIR WEBSITE, IT SAYS THERE IS NO ACTIVE RECALL. CALLING DEALERSHIP DIDN'T HELP EITHER. I HAVE ENGINE ISSUES THAT RENDER IT UNOPERABLE.
Mileage: 89,000
2016 HYUNDAI SONATA HYBRID IGNITION ISSUE THE ENGINE IS RATTLING WHILE IDLING AND UNDER ACCELERATION AND THE CHECK ENGINE LIGHT IS COMING ON. BELIEVE IT IS AN ISSUE WITH EITHER SPARK PLUGS OR IGNITION COIL. SERVICE DEPT SAID BOTH COMPONENTS LOOKED FREE OF DAMAGE UPON INSPECTION.
Mileage: 84,000
WHILE THE VEHICLE IS MOVING THE CHECK HYBRID SYSTEM WARNING LIGHT BEEPS AND COMES ON. THE MESSAGE REQUEST TO TURN ENGINE OFF. THE GAS ENGINE SOMETIMES WILL CUT THE POWER TO THE VEHICLE CAUSING THE VEHICLE TO LOSS POWER ON THE ROAD.
AT AROUND 104K MILES THE ENGINE BEGINS KNOCKING AND HEAVILY VIBRATING. TIME TO TIME THE CARE WILL NOT START AND SAY "CHECK HYBRID BATTERY" AND I HAVE TO LEAVE IT OFF FOR ABOUT 10 MINS BEFORE IT STARTS WORKING AGAIN.
Mileage: 104,000
DESPITE IGNITION BEING TURNED OFF, GASOLINE ENGINE CONTINUED TO RUN. VEHICLE WAS STATIONARY IN A GARAGE AFTER BEING DRIVEN 1/2 MILE ON A VERY HOT DAY.
Mileage: 50,000
DRIVING IN A SCHOOL AREA UNDER 25 MILES HEARD A RATTLE NOISE COMING FOR CAR POOLED OVER AND CALLED FOR A TOW TRUCK AND SHUT OFF MY CAR NEXT THING I KNOW I BLEW AND ENGINE I KEEP MAINTENANCE AND ALL UP TO DATE RECALL ON MY VEHICLE. I DON'T UNDERSTAND WHY THIS HAPPEN.
Mileage: 89,000
I WAS DRIVING MY VEHICLE ON THE HIGHWAY WHEN IT STARTED KNOCKING AND WOULD NOT ACCELERATE ABOVE 55MPH. I DROVE STRAIGHT TO THE DEALERSHIP, WHERE I FOUND OUT THE CAR HAD RAN OUT OF OIL. I DRIVE THE VEHICLE FOR WORK AND IT HAS REGULAR OIL CHANGES AND MAINTENANCE. HOWEVER, WHEN THE VEHICLE RAN OUT OF OIL, IT DID NOT NOTIFY THAT THERE WERE ANY ISSUES WITH THE ENGINE OR OIL LEVEL. THE CARS 'CHECK ENGINE' LIGHT DID NOT INDICATE THE ENGINE WAS HAVING ISSUES, AFTER THE KNOCKING STARTED. NOR DID IT INDICATE IT WAS LOW OR OUT OF OIL. THE CAR JUST WORKED ONE DAY AND DID NOT THE NEXT. THE DEALERSHIP AND MANUFACTURER ASSUMED SOME LIABILITY, BUT NOT ALL. THE VEHICLE SHOULD HAVE NOTIFIED THE DRIVER, THAT IT WAS LOW ON OIL. IT'S EXTREMELY UNSAFE FOR A VEHICLE TO RUN OUT OF OIL DURING OPERATION. I ALSO SUBSCRIBE TO A REMOTE VEHICLE MONITORING SYSTEM AND I PAY MONTHLY TO THE MANUFACTURER. THAT SYSTEM ALSO DID NOT KNOW THAT THE VEHICLE WAS LOW OR OUT OF OIL. IT DID NOT INDICATE ANY ISSUES UNTIL THE SHOP REPAIRS THE ENGINE. *TR
Mileage: 89,000
AFTER FILLING TANK FOR LONG ROAD TRIPS THE CAR DOES NOT START AND THE CHECK HEV HYBRID SYSTEM LIGHT COMES ON.
Mileage: 70
I STOPPED FOR GAS AND WHEN I ATTEMPTED TO START CAR AN ALERT CAME ACROSS MY SCREEN SAYING CAR HAS A HEV ISSUE AND CHECK ENGINE LIGHT. I WOULD HAVE TO WAIT FOR 15 TO 20 MINUTES FOR MY CAR TO START AGAIN. I WAS ASSUMING IT WAS BAD GAS BUT MECHANIC CONFIRMED THAT IT WASN'T A BAD GAS ISSUE. I WENT TO THE DEALERSHIP AND THEY SAID IT'S A POTENTIAL ELECTRIC ISSUE THAT MY WARRANTY DOES NOT COVER. I HAD YET EVEN EXCEED MILEAGE ABOVE 70000 MILES. I BELIEVE THIS IS AN ISSUE THAT IS AN INCONVENIENCE TO ME AND OTHER DRIVERS BECAUSE IT IS STARTING TO HAPPEN MORE FREQUENTLY. THIS COULD BE A FATHER FOR ANYONE IN A URGENT SITUATION AND NEED TO BE ABLE TO ACTIVATE THE CAR TO LEAVE IMMEDIATELY. THANK YOU FOR YOUR CONSIDERATION.
Mileage: 68,005
DRIVING TO AIRPORT IN CAR. JUST PULLED IN TO FREEWAY AFTER STOPPING AT STORE 45 MINS INTO DRIVE. MY 3016 SONATA HYBRID LIMITED STARTED MAKING A KNOCKING SOUND. MY BOYFRIEND WHO IS A MECHANIC RECOGNIZED IT IMMEDIATLY. THEN SUDDENLY ENGINE MADE LOUD NOISE AND PARTS AND OIL FLEW ALL OVER BEHIND US FROM UNDERNEATH CAR. HE MANAGED TO GET IT OFF ROAD WITHOUT US GETTING HIT.WAITED 4 HOURS FOR TOW THAT WAS COVERED BY WARRANTIES I PURCHASED. HYUNDAI TRIED TO STATE THAT ONLY 2 PEOPLE COULD RIDE IN TOW TRUCK. SO ONE PERSON (THERE WERE 2 ADULTS AND A CHILD) WOULD HAVE TO WAIT IN MIDDLE OF NOWHERE WHILE OTHER 2 WENT THE HOUR BACK HOME WITH TOW TRUCK AND THEN CAME THE HOUR BACK. THERE WASN'T A GAS STATION OR ANYTHING AROUND. THE CAR IS IN SHOP WAITING TO SEE WHAT WARRANTY SAYS ABOUT IT NEEDING A NEW ENGINE. ALL MAINTENANCE WAS DONE AND WAS IN HYUNDAI SHOP 5 WEEKS PRIOR WITH ABS UNIT NEEDING REPLACED. THERE WAS NO WARNING LIGHT OR ENGINE LIGHT THAT ALERTED US TO A POSSIBLE ISSUE.
Mileage: 80,000
INTERMITTENT LOSS OF POWER "SPUTTER" AT ANY SPEED WITH SOLID MIL. RELEASING THE THROTTLE CLEARS THE CONDITION AND THE MIL GOES OUT. VEHICLE DRIVES NORMALLY WITH NO WARNING INDICATORS UNTIL NEXT OCCURRENCE. CAUSE UNKNOWN AT THIS TIME, BEGAN HAPPENING A FEW WEEKS AFTER ENGINE LONG BLOCK REPLACEMENT UNDER WARRANTY CAMPAIGN.
Mileage: 66,500
ON 5/11 MY WIFE WAS DRIVING WHEN SHE HEARD A CLICKING SOUND. SHE WAS NOT FAR FROM THE DEALERSHIP AND DECIDED TO DRIVE THE CAR IN TO GET LOOKED AT. AS SHE GOT CLOSE TO THE DEALERSHIP THE VEHICLE STARTED TO SMOKE. SHE PULLED OVER TO A SAFE LOCATION WHERE SHE COULD GET OUT AND AS SHE WAS PULLING OVER THE VEHICLE STARTED TO FLAME. SHE IMMEDIATELY GRABBED THE DOG AND JUMPED OUT OF THE CAR AND CALLED 911. WITHINJUST A COUPLE MINUTES OF EXITING THE VEHICLE IT WAS FULLY ENGULFED IN FLAMES AND EXPLODED.
Mileage: 108,000
ENGINE KNOCKING WHICH LEAD TO ENGINE FAILURE REQUIRING A COMPLETE REPLACEMENT OF THE ENGINE. THERE WAS NO WARNING FROM THE ENGINE WARNING SYSTEM. HYUNDAI CORPORATE SAID SINCE I AM THE SECOND OWNER THEY WILL NOT COVER THE COST OF THE REPAIR WHICH WAS OVER $3200. THIS ISSUE SEEMS TO BE RELATED TO THE ENGINE BEARING PROBLEMS HYUNDAI HAD IN THE PAST. MY VEHICLE ONLY HAD 85,000 MILES ON IT WHEN THE PROBLEMS BEGAN. THE COMPANY ALSO REFUSED TO PROVIDE ME WITH THE MECHANICS NOTES REGARDING THE REPAIRS.
Mileage: 85,000
CLATTERING OF INTERNAL COMBUSTION ENGINE OBSERVED BY CUSTOMER UNDER NORMAL OPERATING CONDITIONS. CAME ON SUDDENLY. ROD NOISE. INTERNAL COMBUSTION ENGINE FAILURE 58,884 MILES CAUSE DUE TO METAL SHAVINGS LEFT OVER FROM MANUFACTURING PROCESS AS DISCOVERED THROUGH MANUFACTURER PRESCRIBED WARRANTY REPAIR PRIOR AUTHORIZATION PROCEDURES. DEALER PERFORMED NO COST LONG BLOCK REPLACEMENT. OUT OF SERVICE APPROXIMATELY 25 DAYS. MANUFACTURER DID NOT WARRANTY REPLACEMENT ENGINE BEYOND ORIGINAL WARRANTY MILEAGE.
Mileage: 58,884
I HAD DROVE MY CAR TO WORK ON TUESDAY THE 19TH. WHEN I CAME BACK OUT TO MY CAR 6 HOURS LATER AND STARTED MY CAR IT WAS NOT MOVING AT ALL THERE WAS A BIG CLANKING NOISE. I HAD PARKED MY CAR AND HAVE NOT DRIVEN SINCE I HEARD THE NOISE. I HAD IT TOWED TO THE SHOP. I FEEL AS THOUGH THIS WAS SOMETHING THAT HAPPENED OUT OF THE BLUE. I HAVE KEPT UP ON MY MAINTENANCE AND EVERYTHING AND FEEL AS THOUGH THIS MUST BE A FLAW WITH MY CAR.
Mileage: 73,000
WENT TO GO GET AN OIL CHANGED ON FEB 9TH. MONDAY, FEB 11TH DROVE TO WORK AND BACK HOME, WHEN I REACHED THE EXIT OFF THE BELTWAY, THE CAR STARTED PUT PUTING, SMOKE STARTED COMING OUT OF THE BACK, ENGINE AND OIL LIGHT CAME ON. I IMMEDIATELY DROVE IT 6 MILES HOME TO PARK IT. HAD IT TOWED AN HOUR LATER. THE SHOP SAID THE ROD BUSTED AND WENT THROUGH MY ENGINE AND NO OIL WAS IN THE CAR. THIS HAS BEEN AN ONGOING ISSUES WITH THIS TYPE OF CAR. THIS EXPERIENCE HAS REALLY DRAMATIZED ME. NOT SURE IF MY INSURANCE WILL PAY FOR IT AND I WILL HAVE TO COME OUT OF POCKET TO REPLACE AN ENGINE THAT COULD HAVE POSSIBLY BEEN A RECALL. BASED OF MY VIN: ITS NOT, BUT JANUARY 2019 & APRIL 2016, THERE WERE RECALLS WITH THIS SAME ISSUE. ITS NOT RIGHT.
Mileage: 91,541
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE ENGINE AND HYBRID INDICATORS ILLUMINATED. THE CONTACT MADE SEVERAL ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. BROWN'S MANASSAS HYUNDAI (8651 CENTREVILLE RD, MANASSAS, VA 20110, (703) 361-9600) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.
Mileage: 66,000
ON APPROXIMATELY APRIL 30, 2018, WHILE DRIVING MY HYUNDAI SONATA HYBRID TO MONTGOMERY ALABAMA I STOPPED TO FILL UP ON GAS. AFTER FILLING UP I GOT BACK IN MY CAR AND THE CAR WOULD NOT START MY CAR, THAT'S WHEN I NOTICED THE CHECK HYBRID SYSTEM WARNING AND CHECK ENGINE LIGHT CAME ON. THE STEERING WAS LOCKED AND THE ENGINE LOST TOTAL POWER. VEHICLE WOULD NOT RESTART. VEHICLE WAS STATIONARY AT A GAS PUMP
HEV CHECK HYBRID SYSTEM. CAR WOULD NOT START. CAR DROPPED @ DEALER ON 4/16/18 @ 0830. TODAY IS 4/24/18. CAR STARTED AFTER WAITING 15-20 MINS. CHECK ENGINE LIGHT STILL ON WHEN DROPPED AT DEALER.
Mileage: 52,136
ON 4 SEPARATE OCCASIONS WHILE TRAVELING ON HIGHWAYS AT HIGHWAY SPEED IN EV MODE, GETTING A WARNING "CHECK HYBRID SYSTEM TURN OFF ENGINE" ALONG WITH A CHECK ENGINE LIGHT; THESE ARE THE OCCURRENCE DATES 12/01/2017, 12/11/2017, 12/23/2017, 01/06/2018. EACH TIME HAS BEEN ACCOMPANIED BY A COMPLETE LOSS OF GASOLINE ENGINE AVAILABILITY RESULTING IN A SIGNIFICANT AND UNSAFE DROP IN VEHICLE SPEED DUE TO THE CAR ONLY BEING ABLE TO CONTINUE RUNNING ON BATTERY POWER. AFTER PULLING OVER I HAVE BEEN ABLE SHUTDOWN THE CAR AND RESTART. UPON RESTART, THE GASOLINE ENGINE DOES COME BACK ON. ALSO NOTE THE "CHECK ENGINE" LIGHT HAS TURNED BACK OFF BY THE TIME I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP. THE CAR HAS BEEN TO THE DEALERSHIP TWICE NOW AND SUPPOSEDLY REPAIRED BOTH TIMES UNDER WARRANTY. THE FIRST REPAIR ATTEMPT ON 12/12/2017; THE DEALER WAS INSTRUCTED BY HYUNDAI TO TRY TSB 16-01-020-1. THE SECOND REPAIR ATTEMPT ON 12/27/2017; THERE HAD BEEN A P261F AND P0A0F FAULT CODE AND THE DEALER WAS INSTRUCTED BY HYUNDAI TO REPLACE ALL FOUR SPARK PLUG COILS. THESE ATTEMPTS HAVE NOT FIXED THE UNDERLYING PROBLEM AS REPRESENTED BY THE LATEST OCCURRENCE ON 01/06/2018. THIS CAR IS LESS THAN TWO YEARS OLD AND HAD ONLY 36000 MILES ON IT WHEN THIS STARTED HAPPENING.
Mileage: 37,808
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Mileage: 1,500