High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This time I said that seems unlikely cause that only happens when tank is full and persists even after car is parked many hours. Now they report they found a pinhole leak in the gas tank. I will upload the video if this form allows. This does not appear to be a pinhole leak to me. I first noticed this around 2019. Unfortunately the video is MP4 and I cannot upload it.
Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This time I said that seems unlikely cause that only happens when tank is full and persists even after car is parked many hours. Now they report they found a pinhole leak in the gas tank. I will upload the video if this form allows. This does not appear to be a pinhole leak to me. I first noticed this around 2019. Unfortunately the video is MP4 and I cannot upload it.
In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could not replicate the problem, simply recharged the battery and said I was good to go. Less than 1 week later, the exact same thing happened as I started on a road trip. I had to return the car home and get it towed to Stockton Hyundai for diagnosis. This is car is only 6 years old, has been routinely maintained, and just hit 100k miles, for which Hyundai is denying any repair assistance even though there is a lifetime hybrid battery warranty.
In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could not replicate the problem, simply recharged the battery and said I was good to go. Less than 1 week later, the exact same thing happened as I started on a road trip. I had to return the car home and get it towed to Stockton Hyundai for diagnosis. This is car is only 6 years old, has been routinely maintained, and just hit 100k miles, for which Hyundai is denying any repair assistance even though there is a lifetime hybrid battery warranty.
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND IS STILL EXPERIENCING THE SAME ISSUE(S) AS OF 12/05/2019.
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOULD NOT OPERATE AS IT WAS FROZEN AS WELL. CALLED AGAIN, LADY STAYED ON THE PHONE WITH ME AND TRANSFERRED ME. THEN WHEN TRANSFERRED SHE WAS ABOUT TO HANG UP WITH THE MESSAGE READ THEY WERE CLOSED. WTF? I AM SUPPOSED TO HAVE ROADSIDE ASSISTANCE. REP FROM BLUELINK TOLD ME TO TOW THE CAR. THERE WAS NOTHING SHE COULD DO AS IT WAS A HOLIDAY. HONESTLY, I WAS FURIOUS. I EXITED THE CAR AGAIN AND SHUT THE DOOR. HAD THE FOB WITH ME. GOT BACK IN AND AGAIN, NOTHING. COULD NOT EVEN TURN THE STEERING WHEEL. GOT OUT AGAIN AND THIS TIME CHECKED FUSES, AND TURNED SWITCH OFF THEN ON FOR ALL FUSES. NOTHING AGAIN. REPEATED THE STEPS AS TYPED EARLIER, AND NOTHING. ABOUT 20 MINUTES LATER I TRIED IT AGAIN AND IT STARTED. I HAVE HAD MY COMMUNICATIONS CENTER REPLACED ONCE ALREADY. ANDROID AUTO WORKED WHEN IT FELT LIKE IT. MY SENSORS FOR BLIND SPOTS TURN OFF AT WILL. MY REAR VIEW CAMERA WORKS BUT THE SENSORS DON'T ALWAYS PICK UP ONCOMING CARS OR PEDESTRIANS. THE CAR IS GOING BACK TOMORROW YET AGAIN. THIS TIME I AM PUSHING FOR LEMON LAW. THE ELECTRICAL SYSTEM IS CRITICAL TO THE FUNCTIONALITY OF THE CAR. I LOVE THE MILEAGE I GET FROM THIS CAR AND EVERYTHING ELSE IS GREAT, BUT I AM NOT RUNNING THE RISK OF DRIVING ON THE INTERSTATE AND THE ELECTRONIC SYSTEM JUST DECIDES TO GO ON A VACATION!
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING
1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FIND THE PROBLEM, UNTIL NOW THERE ARE THREE TOTAL FAILURES, MANUFACTURERS REPAIR IS NOT GOOD, DO NOT SOLVE THE PROBLEM, IT HAS BEEN DRAGGING