2025 HYUNDAI TUCSON HYBRID Lane Departure Problems
19 complaints about Lane Departure
This Problem Across All Years
All Lane Departure Complaints (19)
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
The electronic dashboard and heads up display go blank for as little as a few seconds to over 30 seconds. This happens over and over again. Sometimes in doesn't happen at all but more often than not it does. I have no data when this does this, no idea what speed I'm going at, no data about the blind spot safety controls. Nothing. If it unsafe to drive without knowing what speed you are going and other information. The dealer said they could not reproduce the condition even though there is a Hyundia Technical Service Bulletin out for the same problem on a similar Hyundai and many, similar reports on the Hyundai forum. The dealer said they could do nothing even though I had to drive off in an unsafe vehicle.
I have had two incidents with this vehicle (that I have owned for less than 90 days) that have raised safety concerns. Both involved the loss of all information on the "instrument panel" AKA dashboard. In the first (August 18, 2025), all of the warning lights came on, then the screen went dark - there was no information on the two screens and no head's up display. This happened while I was on the highway doing about 65 mph. After I was able to pull over safely, it took several attempts to get the vehicle started again and in gear. I took it to the dealer the next day and they were unable to replicate the issue and saw no codes. The second episode occurred yesterday (9/6/25). This time the screen went dark except for a large red warning "NO SIGNAL". The screen came back after a few moments; I am taking it to the dealer tomorrow. Both of these involved losing all information as to the speed of the vehicle - which I believe is a safety issue. Both of these issues have also been reported by others on Facebook ("Hyundai Owners") since late last year and it appears to be some sort of electrical issue but there has been no TSB or recall by Hyundai yet.
I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repeated, serious defects that compromised the safety of my [XXX] baby and family. Timeline of Events: [XXX] – Vehicle purchased new. Safety concerns arose within weeks of ownership. July 16, 2025 – Vehicle dropped off for major issues: camera display failures, heads-up display malfunctions, and random security errors. Vehicle remained in service for over two weeks. August 2, 2025 – Returned with the check engine light on and a scratch on the deck. August 3–4, 2025 – Dropped off again; dealership instructed that the fuel level must remain between 50–70%. August 11, 2025 – Dropped off again; a loaner vehicle provided was unsafe — gear shift failure, body control system errors, infotainment failure, and inability to lock the vehicle. This put my baby’s safety at direct risk as the loaner could not be secured or reliably driven. August 19, 2025 – Vehicle returned with new scratches and multiple issues still unresolved. Late August 2025–Present – Vehicle was relocated to San Jose without my consent. I only know its location from the Hyundai app, which frequently alerts: “Battery level is below normal. Please check that vehicle lights and accessories are switched off to avoid battery drain.” I have not been provided proper updates from Hyundai or the dealership. Safety Risk: Repeated mechanical and electronic failures in both the new vehicle and the loaner. Vehicle is unreliable, unpredictable, and unsafe for transporting a young child. Manufacturer and dealer have failed to provide a safe, operable vehicle despite multiple repair attempts. I am filing this complaint because these issues pose a serious safety risk to me, my infant child, and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Hyundai Tucson's "Consider taking a break" advisory is triggered by the Driver Attention Warning (DAW) system. This warning happens so frequently that it is more than an annoyance, but a safety issue, because the driver must continually take their eyes off the road to examine what the vehicle is complaining about, and therefore could conceivably be the cause of a crash. Dealer is aware of issue. See attached technical service bulletin. The problem is easily reproducible.
The Hyundai Tucson's "Consider taking a break" advisory is triggered by the Driver Attention Warning (DAW) system. This warning happens so frequently that it is more than an annoyance, but a safety issue, because the driver must continually take their eyes off the road to examine what the vehicle is complaining about, and therefore could conceivably be the cause of a crash. Dealer is aware of issue. See attached technical service bulletin. The problem is easily reproducible.
please see case 11675610 I have been told that this is for the same concerns I have My car is currently at the dealer for the third time to try and resolve this same issue Dash will flash and go black for several seconds, when and if it comes back it will have all emergency lights on or flash no signal Heads up display will also flash going blank this will be out for a longer period of time and is not always at the same time as the dash going out. When car is turned off after driving it will occasionally still show emergency lights on dash. even after closing and reopening door, turning car back on and off Safety concerns include but not limited to not seeing speedometer, safety lights and warnings
I am reaching out to report a recurring issue with the dashboard display on my 2025 Hyundai Tucson Hybrid. The display has failed on two separate occasions, significantly impacting my ability to monitor essential vehicle information while driving. Occasion 1. Dated : [XXX] Issue : Dashboard does not display the Speedometer, RPM and both the Right/Left Indicator Camera. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. A picture of the issue provided to dealership. Resolution Provided : Dealership drove about 98 miles on the car and did not find the issue. Occasion 2. Dated : [XXX] Issue : The Entire Dashboard lit up and goes blank very often. The Project Dashboard goes on and off. Even when the Car is parked and locked. Few lights are still on. Picture attached to your reference. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. An appointment has been setup to review n Aug 04 2025. Here are some relevant details for your review: Current Mileage: 5489 Location: Allentown PA 18106 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reaching out to report a recurring issue with the dashboard display on my 2025 Hyundai Tucson Hybrid. The display has failed on two separate occasions, significantly impacting my ability to monitor essential vehicle information while driving. Occasion 1. Dated : [XXX] Issue : Dashboard does not display the Speedometer, RPM and both the Right/Left Indicator Camera. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. A picture of the issue provided to dealership. Resolution Provided : Dealership drove about 98 miles on the car and did not find the issue. Occasion 2. Dated : [XXX] Issue : The Entire Dashboard lit up and goes blank very often. The Project Dashboard goes on and off. Even when the Car is parked and locked. Few lights are still on. Picture attached to your reference. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. An appointment has been setup to review n Aug 04 2025. Here are some relevant details for your review: Current Mileage: 5489 Location: Allentown PA 18106 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dashboard and hologram in windshield went off - repeatedly went out when I hit bumps and then eventually caused all dashboard lights to come on even when the car was off (7/22). Subsequently dashboard cluster was replaced and repaired on (7/30) same day in the evening it began doing the same thing again. Hyundai notified again of issue on 7/31. Car purchased in April of 2025
While driving, my entire dash will go black. At times, all warning lights will also light up. There is no way to know how fast I am going since the display shuts down. Heads Up Display also goes out with warnings as well. With all warning lights coming on, there is no way to know if there is truly an issue with the car. The car was taken to the dealership and the cluster was replaced. This did not fix the problem. The car is now back at a dealership with no answers. I do have a case opened with Hyundai as well. Case # 41048985. I am a part of a Facebook group were an additional 19 people have also said they have experienced the same issues. There seems to be no real concern from Hyundai. Safety Risk - speed visibility, warning lights, overall safe operation Problem as been confirmed by the dealership No issues with the vehicle prior to this
What component failed: forward attention warning / highway drive assist Safety at risk: Hyundai's driver attention camera fails for me when I wear prescription eyeglasses while it is sunny out. Without prescription glasses, I cannot drive safely. Further, repeated driver attention alerts cause the car to autonomously stop, which is a safety risk Problem reproduced: yes, Hyundai says this is operating as designed and I should get other eyewear (despite me needing them to drive) Vehicle inspected: yes, by Hyundai service technician Warning messages: "keep your eyes on the road", even when I am fully paying attention to the road
I wear prescription glasses which transitions to darker shades, and while driving 2025 Hyundai Tucson Hybrid Ltd in driver assist mode (Smart Cruise control) the vehicle is warns me with some message to stop the car and then deactivates the cruise control... Because of this it is becoming very problematic to use the driver assist features. Is there a way that the sensors that keeps an eye on my eyes when use the glasses be disabled but still I can use the Smart Cruise control? I do not see this eye attention feature is of any use and is not helping people like me who wear prescription glasses which transitions to darker shades during day time.
All new Hyundais have a driver assist warning that does not function well and suggests the driver to take a coffee break every 15-20 minutes if it thinks it detects something that is inattentive. This error distracts the driver from the road and requires the driver to manually clear it with pushing buttons. This is an unnecessary distraction. Hyundai should be able to correct this with a software update, but has failed to do so for at least a handful of years.
All new Hyundais have a driver assist warning that does not function well and suggests the driver to take a coffee break every 15-20 minutes if it thinks it detects something that is inattentive. This error distracts the driver from the road and requires the driver to manually clear it with pushing buttons. This is an unnecessary distraction. Hyundai should be able to correct this with a software update, but has failed to do so for at least a handful of years.
Multiple owners of the 2025 Tucson Hybrid Limited AWD have reported the same issue with the vehicle's "Driver Assistance Warning" system. The system constantly beeps and, sometimes, takes control of the vehicle, slowing it down, and forcing the driver to pull over. This happened to my wife and me on our recent roundtrip from Apache Junction, AZ, to Los Angeles. In the middle of jam-packed, six-lane freeways with vehicles traveling at 70 mph or more the Tucson would beep-beep-beep and say "Keep your eyes on the road." But, of course, the driver's eyes were on the road. Then the system would take control and slow the car down to 30 mph or so, creating a terrifying and highly dangerous situation. And this is supposed to be a safey sytem. The system obviously was not properly tested in real-life road situations. Apparently, the height of the driver's eyes, their arm position while holding the wheel, whether they're wearing sunglasses . . . all sorts of factors seem to confuse the system and cause it to act when it should do nothing. I have turned off all the driver assistance warnings possible, but it makes no difference. And other drivers report having the same issues--unwarranted, dangerous reactions by the car that cannot be stopped by turning the driver assistance features off. Hyundai has failed in its duty to properly test its driver assistance features. The most rudimentary road testing would have revealed these issues, but Hyundai has put these vehicles on the market without the appropriate testing. Someone needs to do something about it.
Multiple owners of the 2025 Tucson Hybrid Limited AWD have reported the same issue with the vehicle's "Driver Assistance Warning" system. The system constantly beeps and, sometimes, takes control of the vehicle, slowing it down, and forcing the driver to pull over. This happened to my wife and me on our recent roundtrip from Apache Junction, AZ, to Los Angeles. In the middle of jam-packed, six-lane freeways with vehicles traveling at 70 mph or more the Tucson would beep-beep-beep and say "Keep your eyes on the road." But, of course, the driver's eyes were on the road. Then the system would take control and slow the car down to 30 mph or so, creating a terrifying and highly dangerous situation. And this is supposed to be a safey sytem. The system obviously was not properly tested in real-life road situations. Apparently, the height of the driver's eyes, their arm position while holding the wheel, whether they're wearing sunglasses . . . all sorts of factors seem to confuse the system and cause it to act when it should do nothing. I have turned off all the driver assistance warnings possible, but it makes no difference. And other drivers report having the same issues--unwarranted, dangerous reactions by the car that cannot be stopped by turning the driver assistance features off. Hyundai has failed in its duty to properly test its driver assistance features. The most rudimentary road testing would have revealed these issues, but Hyundai has put these vehicles on the market without the appropriate testing. Someone needs to do something about it.
VEHICLE HAS 457 MILES. DRIVING IN STEADY DRIZZLE AND ROAD PUDDLES. WARNING NOTICE TRIANGLE SYMBOL SHOWN IN DRIVER INFO SCREEN WITH 3 ERRORS. PULLED OVER AND CHECKED NOTICES. SCREEN SHOWS 3 SAFETY SYSTEMS DISABLED - RADAR BLOCKED. REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, EXIT SAFETY SYSTEM. CHECKED DIAGNOSTICS SCREEN - NO ERRORS. CHECKED FOR DTC CODES - NONE. DROVE CAR HOME AND TURNED OFF ENGINE AND ALL SYSTEMS. WAITED 20 SECONDS. STARTED CAR UP. NO WARNINGS APPEAR IN THE DRIVER INFO SCREEN. NO ERRORS LISTED IN DTC DIAGNOSTICS
Forward attention warning is a system with a camera on the top of the steering wheel column that is supposed to check if the driver is looking forward when assisted driving like lane keeping is active during cruise control. This system does not work with sunglasses. Wearing sunglasses to drive on a sunny day is a normal activity. If this system can not see your eyes then it assumes you are not looking forward and will try to shut off driver assistance like lane keeping and then goes another step with a threat to shut down the car no matter where the car is or how fast the car is going. I was going 70 down a highway and I get the forward attention warning and before I can do anything to convince the system I was looking ahead I got the warning that car was about to be shut down. This is the second day in a new car so I was lucky to think to turn off cruise control, but it was a scary incident that could have gone bad quickly. This is not a safe system and and needs to be able to be turned off without disabling the driver assistance features.