2015 HYUNDAI TUCSON Service Brakes, Hydraulic Problems

51 complaints about Service Brakes, Hydraulic

51
Complaints
1
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints (51)

Dec 19, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. A chemical odor was detected coming through the air vents causing a burning sensation to the contact's eyes and nose. The contact had to roll down the windows to get relief from the chemical odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer scheduled an upcoming appointment for February 2023. Ray Brandt Hyundai (1700 Westbank Expy, Harvey, LA 70058) and Hyundai Slidell (298 E Howze Beach Rd, Slidell, LA 70461) were also made aware of the failure and scheduled upcoming appointments in 2023. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000. Parts distribution disconnect.

Mileage: 73,000

Oct 21, 2022 Crash

The contact owns a 2015 Hyundai Tucson. The contact stated that while driving in stop and go traffic, the braking system malfunctioned. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the failure, the contact sustained an injured left forearm from the air bag deployment. No medical attention was required. A police report was filed at the scene and the vehicle was towed away. The contact stated that the driver in the other vehicle left the scene after the emergency services arrived. The contact was unaware of any injuries to the other driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact later received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The VIN was not available. The failure mileage was approximately 96,000.

Mileage: 96,000

Oct 11, 2022 Fire

The contact owned a 2015 Hyundai Tucson. The contact stated while driving at 60 MPH with her son in the front passenger seat and her daughter in the rear seats, she heard an abnormal sound coming from underneath the hood. The contact veered to the side of the road and exited the vehicle along with her children. The contact saw flames of fire underneath the hood of the vehicle. The contact stated that the fire extended and burned the entire vehicle. There were no physical injuries sustained. However, the contact and her children sustained trauma. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The used car dealer was notified of the failure. The contact later received a recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic), which she associated with the failure. The Hyundai dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

Sep 19, 2022

The contact owned a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list as she no longer owns the vehicle. The local dealer and manufacturer were not contacted.

Sep 16, 2022

The contact's father-in-law owns a 2015 Hyundai Tucson. The contact's father-in-law received three interim recall notifications of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

Sep 13, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 23, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect

Aug 23, 2022

The contact owns a 2015 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Aug 23, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 18, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 18, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 17, 2022

The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately at 30 MPH, the check engine light illuminated frequently, and then turns off and reoccurs a few days again later. The vehicle was taken to the local dealer numerous times and diagnosed with no failure. The failure was not repaired; however there was a head gasket replacement, and then the check engine light started illuminated. The contact indicated the failure might be related to NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulic). The manufacturer was not notified. The approximate failure mileage was 70,000.

Mileage: 70,000

Aug 17, 2022

The contact owns a 2015 Hyundai Tucson. The contact received a recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the parts to do the recall repair were not yet available. The contact stated that upon driving from a complete stop, the vehicle was shuddering significantly. The check engine warning light was illuminated. The contact stated that the failure gradually stopped while driving. Additionally, the contact stated while driving at 20 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly. The contact stated that the vehicle would not exceed a certain speed through the accelerator pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that an unknown repair needed to be completed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

Mileage: 84,000

Aug 16, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The wife had contacted the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

Aug 16, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V560000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Aug 15, 2022

The contact owns a 2015 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 22V056000(Service Brakes, Hydraulics); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Aug 12, 2022

The contact owns a 2015 Hyundai Tucson. The contact received recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 11, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Aug 10, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 22V056000(Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

Aug 10, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 22V056000(Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

Aug 10, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 22v056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

Aug 9, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 9, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 8, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 8, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 5, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Aug 5, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect. The contact stated that the issue has been resolved. The dealer installed the necessary parts as soon as they were made available.

Aug 5, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 5, 2022

The contact's girlfriend owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 5, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Aug 2, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that an independent mechanic had previously replaced the engine; however, while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the rear brake light bulbs had failed and were replaced numerous times. The vehicle was taken to an independent mechanic who diagnosed that the knock sensor needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. Parts distribution disconnect.

Mileage: 189,000

Aug 1, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

Jul 29, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jul 25, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Jul 8, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jul 8, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jul 6, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jun 22, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Jun 16, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.

Jun 16, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact stated that there was a stopping distance delay while driving and coming to a complete stop. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.

Mileage: 55,000

Jun 14, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

May 24, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

May 17, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

May 11, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

May 3, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Apr 27, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Apr 26, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about the vehicle catching on fire while the vehicle was parked or while driving. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Apr 21, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer. The contact stated that the brake pedal did not respond as designed when depressed. The failure mileage was approximately 73,500. Parts distribution disconnect.

Mileage: 73,500

Apr 20, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The contact was denied a loaner vehicle upon request. The manufacturer had been notified of the issue and provided the contact with a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Apr 15, 2022

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

Feb 11, 2022

The contact's daughter owns a 2015 Hyundai Tucson. The contact discovered that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.