2016 HYUNDAI TUCSON Power Train Problems
506 complaints about Power Train
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Power Train Complaints (506)
Car died/lost power while driving in traffic 11/28/25. Good Samaritan was kind enough to push me off the road out of traffic. Car was towed to Hyundai dealer that day, then 12/1 told engine failure, required engine replacement. Class action lawsuit settlement for engine replacement, but denied by Hyundai because of "neglect", since I am not able to locate all of the service records that they request. Known faulty rotating assembly, and Hyundai has implemented concerted practice of denying warranty coverage for failed engine. Now having to pay almost $8K to replace with new engine, but concern that new engine will have same issue. (multiple posts about this). There was high potential for significant traffic collision, injury due to sudden, catastrophic engine failure. Traumatic experience.
While driving on the highway at normal speed, the vehicle suddenly lost power and shut off without warning. There were no warning lights or messages prior to the loss of power. I was able to safely pull over, but the engine would not restart at that time and the vehicle required towing. The sudden engine shutdown occurred in active traffic and created a safety risk due to loss of propulsion. The vehicle later restarted, but I brought it to an authorized Hyundai dealership for inspection. The dealership diagnosed internal engine damage, including piston ring failure and cylinder wall scoring, and advised that the engine would need to be replaced. Since the incident, the vehicle has shown intermittent oil pressure warning lights and reduced performance. The issue has been confirmed by a dealer inspection. The vehicle is currently not considered reliable or safe for regular driving.
My Tucson has been using an absurd amount of oil for the past 30,000 plus miles i had it in the shop for repairs for the exhaust/ turbo leaking due to broken stud bolt that finally was covered under warranty. But did nothing for the burning of oil. No oil leaks. It used a quart for every 500 miles. Now no warranty left i have a cylinder #1 misfire and have replaced sparkplug and will not come out of limp mode. Within a mile of driving the plug is oil fouled and goes back into limp mode. Probably will get no help from Hyundai to rebuild/ replacement of the motor.
Engine or transmission The vehicle has stalled randomly multiple times on the freeway, business roads and intersections, not accelerating and burning through oil Dealership says they cannot figure out or replicate the issue No check engine light or warning of any kind given
The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles later.the car only has 70,000 miles in it. I kept taking it to Hyundai to be looked at and they kept telling me it was just how the dual clutch transmission works. Now a year later they say it’s registering as a problem but don’t want to cover it under the warranty b/c I’m a second owner. If I was the original owner, it would be covered. If you look at the history of this year and make, you can see there have been issues with this car. I am extremely upset they aren’t willing to cover the cost. This is my [XXX] daughter’s car and this has been extremely dangerous to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023
i bought the car used, i took it in for diagnostics on my transmission. they claimed i needed a new one, not claiming i need a new clutch. my car’s model and year match the DCT recall problems. but not the vin. when my car was in the heat or accelerating it had the same issues listed. i believe this is a manufacturing issue.
1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn’t think it will break down or leave you stranded, he just can’t get it to shift correctly." - No warnings were given about prolonged use, highway driving, or potential failure. 2. Post-Repair Damage: After relying on Hyundai’s advice, the transmission worsened, causing additional damage (e.g., radiator failure). 3. Recall Negligence: My VIN was wrongly excluded from Recall 16V-628 (transmission control issues), despite exhibiting identical symptoms. They didn't cover repairs, despite their technician confirming the defect. The safety impacts are as follows: - Sudden loss of power while driving (e.g., inability to accelerate or shift). - Increased crash risk due to erratic transmission behavior. - Hyundai’s failure to warn put me and other drivers in danger. I am requesting: - Investigate why my VIN was excluded from Recall 16V-628. - Force Hyundai to reimburse repairs and extend recall coverage. - Require Hyundai to issue clear safety warnings after faulty repairs. Attached is the following: - The radiator repair invoice. - Proof of text from Hyundai. - Proof of my Vin being excluded from recall. - Quote for my transmission repair.
Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption
I’ve been having ongoing issues with my 2016 Hyundai Tucson where the car struggles to accelerate, especially after stopping at red lights or pulling out into traffic. Sometimes, when I press the gas pedal, the car either hesitates badly or doesn’t move at all. A few times it’s completely stalled while trying to make turns or cross intersections, which has been really scary and dangerous. I did some research and found there was a known recall for this exact problem related to the Transmission Control Module software and the dual-clutch transmission. The symptoms described in the recall match mine perfectly, but when I checked my VIN, my vehicle isn’t included. I haven’t taken it to the dealer yet because I’m worried I’ll have to pay out of pocket for something that I believe is part of a known manufacturer issue.
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Mileage: 108,000
When accelerating, like taking off from a red light or through a turn, my car begins to shake like it’s unable to change gears correctly, and sometimes leads to the car stalling in the middle of the street and intersection putting my in danger of being hit from other drivers. It’s also happened that when I press the gas after being stopped at a light, my car RPM goes up but I don’t move and then the car jolts forward quickly. This has been happening for years and when I take it to Hyundai they tell me “that’s just how the car runs” which seems incredibly unsafe.
I bought my 2016 Tuscon brand new. Ever since I bought the vehicle, I've complained to the dealer about the transmission slipping. They have told me that this issue is common but there is nothing they can do. Now it seems to be getting worse so I decided to look up the problem and found out a recall notice was issued for some 2016 Tuscons but mine wasn't included. My Tuscon has the exact same problem as described in the recall issued by Hyundai. I"ve almost been in accidents because you press on the gas to go and it hesitates,l. What can I do? My Vin number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My backup, my reverse is not working after 30 minutes the car is running.
loss of power, transmission slipping. unable to get car to move creating hazard. happened 5 times. Diagnosed by dealer as systemic transmission component failure and known issue. many of the same complaints on internet, Code p1921
The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle lunged forward. The contact stated no warning light was illuminated. Additionally, the contact stated that when the vehicle was stopped, after depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included. The failure mileage was approximately 140,000.
Mileage: 140,000
The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately placed the vehicle in park to turn off the vehicle. After restarting the vehicle the contact attempted to drive it but failed to accelerate. The vehicle was only able to be driven in reverse. The contact reversed into the nearest parking lot. The vehicle was towed to a certified mechanic where it was diagnosed that the transmission failed. The transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
Mileage: 90,000
Vehicle started to shake and lost acceleration. Gave engine Code P073F Unable to engage gear 1. Hyundai shows Recall Campaign for this issue but dealer refuses to acknowledge it, and says it needs new transmission. They state transmission damaged clutch rather than clutch damaged transmission.
The vehicle intermittently fails to accelerate without warning or notification. The throttle pedal goes to the floor without the engine stalling or rev'ing but also fails to propel the vehicle. This has occurred when crossing lanes of on-coming traffic placing the operator in an EXTREMELY DANGEROUS situation. In addition, the vehicle also intermittently fails to go in reverse. These issues are most prevailant in warmer summer temperatures. Neither of these issues directly triggered a MIL light. MIL lights did occur independent from the cited issues but would typically self clear. On one occasion I was able to get a scan of the vehicle with an active MIL that yielded a P1921 Gear 2 System Motor Thermal Damage. Shortly after the scan, the code cleared and MIL went off. The conditions were NOT able to be reproduced by the dealership. They were also not able to clearly diagnose what would cause the P1921 fault. Their recommendation was to replace the entire transmission. ALL of the issues experience closely align with a issues cited in a class action law suit despite the vehicle not having any open recalls or TSBs.
Oil consumption is excessive it has caused the engine to have a knocking noise even though routine oil changes have been up to date. Yes available for inspection. This may cause the engine to seize at any given point while in motion. No, I have not been able to take the vehicle to a dealership yet. No, vehicle has not been inspected. No, no check engine/warning light has turned on. Knocking noise began June 28th 2024.
Vehicle transmission prolongs shifting from 1st to 2nd gear, and from 2nd to 3rd gear. Vehicle only has 55000 miles on it and we are second owners of the vehicle. This has been on ongoing issue with the vehicle that we attributed to design but a month ago, the check engine light came on. We took is the Ray Skillman Hyundai who diagnosed that the transmission was the cause of the check engine light and that the entire transmission will need to be replaced at a cost of a little over $7000 to us. The original warranty on the car offered a 10-year, 100,000 mile warranty but Ray Skillman Hyundai nor Hyundai Corporate will replace the transmission without charge. We also know of many other issues related to transmission components of other Hyundai vehicles. The vehicle puts at risk because the unexpected pause puts the drivers behind us at risk of running into us.
The contact owns a 2016 Hyundai Tucson. The contact stated that after the vehicle came to a complete stop, the accelerator pedal was depressed, and the vehicle lurched forward but hesitated to accelerate immediately. An unknown warning light illuminated, and the check engine warning light was later illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC Code: P073F (Unable to Engage Gear 1), but no repair was recommended. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.
Mileage: 93,000
My 2016 Tucson Sport with Eco Shift has a dangerous problem with the transmission. Intermittently It will not move when I give it gas. The RPMS go up to 6000 but the car wont move. Its the DCT transmission. Today I took it in for the 3rd time and I don't want it back until its fixed. This is a very unsafe vehicle to drive since you would not know when it would just stop shifting and driving. Have registered a complaint with Hyundai Motors as the service department does not know when the vehicle will be repaired.
The engine sign keep blinking on the dashboard, I went to auto zone, they scan it and say that the power train system with code P1326 Glow relay short circuit is the problem. This would be the second time it comes on. The first time it came on but then stopped in a few days but it’s on back again.
Car shuddering going from full stop to 1st gear, not fixed by software update. Clutch replaced under drive train warranty at no cost to me.
A/C failure & Heat Failure which resulted in an accident. Was not the thermostat. ACCEDENT was unable to defrost/defog windows, causing the driver to crash
The contact owns a 2016 Hyundai Tucson. The contact stated that while attempting to accelerate from a stop, while depressing the accelerator pedal, the vehicle failed to immediately accelerate as intended, before suddenly lurching forward. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer informed the contact that the vehicle was functioning as expected. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 53,000.
Mileage: 53,000
The engine began to make a knocking noise. Upon our inspection, the vehicle had lost all oil. Vehicle was towed to our local dealership. Dealership informed us a bearing had become worn causing rapid oil loss and a rod to break, sending metal shards into the engine compartment. Engine could have seized up or caught on fire, had the vehicle continued to run. Dealership informed us of other Hyundai recalls for the same issue, however we were told our year/make/model was not included. Vehicle had been at same dealership 2 months prior for a heat/AC issue and a complete inspection was completed. No indication of bearing, oil, or engine issue was noted. No warning lights came on at any point.
Engine heating problems, electrical problems and now engine failure, the vehicle is no longer safe to drive. The vehicle is available for inspection. Other vehicles of same make, model, and year have been recalled for these issues however mine has not. I feel it has the same types of issues and safety concerns which should be recalled. The issues began with electrical problems inside the vehicle, random check engine lights coming on then off and other lights popping up in the dash board, the car was not accelerating properly, took the car in and they could not find a problem or fix it. The engine began heating and the speed of vehicle was also being affected. The car would randomly slow down quickly while on the highway at 70 MPH which happened a couple of times and was not safe at all, it could have caused a horrible accident. I could not accelerate enough to stay on the highway. That issue was fixed when we took the vehicle into the dealership to fix and should have been a recall as other cars where having the same issue. Hyundai should be held responsible for issues such as this that are affecting many other Hyundai Tucson drivers. Oil keeps depleting and the engine is burning through fast, also another concern and safety issue as that causes the engine to over heat and potentially cause a fire. A loud noise is coming from the vehicle, sounds like a helicopter it happened suddenly with no check engine light or warning. I'm concerned this car could catch fire, many Tucson's have had warning of catching fire. I don't park in our garage or even in the driveway for fear of that happening although they state ours is not supposed to be affected all these vehicle issues are telling me otherwise. Engine is now dead.This is unacceptable. Windows cannot be rolled down after multiple fixes that I paid for. Hyundai's poor production, manufacturing and quality control is unacceptable, please hold them responsible. Too much money has been spent on issues with no real results.
Mileage: 158,103
Vehicle has 101k miles on it, just over the 100k Hyundai warranty. Vehicle began shaking and sputtering while driving, and check engine light illuminated, I was able to get it to a local mechanic. Mechanic said it had multiple codes (P300, P302, and P304). They did a compression test and said the engine has internal failure and should be replaced; quoted 13k to replace. I had it towed to the Hyundai dealership where I bought it, and they are investigating it. The service manager told me even with perfect maintenance records, Hyundai will likely deny a goodwill claim to replace the engine. Looking at all these engine failure complaints for this year model, it is clear this is an ongoing problem and Hyundai needs to issue a recall.
Failing Transmission including inability to engage reverse and slipping gears while shifting.
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
I already had a recall scheduled 4 days before this accident but 2 days before the engine failure I heard a ticking in the engine , didn’t think much of it because the engine was still running ( 93k miles on the car) so I was going to tell the dealer the problem when I took it for the recall fix appointment but on the way home my car instantly went from 70-30 in the middle of the highway I had the car towed to the Hyundai Dealer and they said rod had broke and said also something about the oil being dirty when I literally had the oil changed days before , but end result my 2nd owners warranty didn’t cover the vehicle even with rod failures being a recurring problem with my trim. They told me a new engine would be 13,500k while still owing 10k on the vechile has but me in a difficult situation
I bought a used 2016 Hyundai Tucson locally. Had the car 3 days, & both rear window actuators had to be replaced. Had the car a week, oil pump/pan seal failed. Then the rear seal fail. Then the boot on the right CV joint failed. The aAC started blowing hot on the passenger side, while cold on the driver side, but I DON’T have dual controls for the temperature & it’s full. Bluetooth randomly connects/disconnects. Gas gauge is inaccurate says 40 miles left & then suddenly your light is on & it says you’ve 20. REPEATEDLY replaced my brake light bulbs/front turn signal bulbs, several times within a few months of each other, often on the same side. Having my phone plugged into the charging ports, the phone often overheats to the point of being too hot to touch. Even placed out of the sun’s rays, & shaded. Must pull front passenger door 2x externally before it will open. RR passenger door you can pull all day/push from inside /outside, doesn’t matter, WON’T OPEN.The car is equipped with a CVT, which allows you to shift manually if needed. Then the transmission refused to shift automatically. No codes would show. Today car died on me in the middle of the road, while I was turning, check engine is on, & car refuses to start. I was almost hit by cross traffic from both directions. A few people drove around me, before two very nice young men pushed my car out of the middle of the road onto the shoulder of a county road, on a holiday weekend. If not for a Good Samaritan, I’d have been walking 6 miles home in the dark. I’m almost 50, & a woman, & diabetic. The car has plenty of oil & coolant. Tried putting the car in neutral, still won’t start. Air filter is clean. Battery is good. Says it has gas; 40 miles til empty. Car tries to turn over but won’t catch. Tachometer will barely register to the line above zero, & even giving it gas makes NO difference. Have been told it is the timing & transmission. Dealer won’t honor extended warranty. Car has “just” passed Hyundai warranty.
I have been to multiple Hyundai dealerships, and opened about 3 to 4 Hyundai consumer cases; for WELL known engine problems. My vehicle has failed oil tests and combustion tests done by Hyundai dealers. Springfield Hyundai/ Genesis kept my vehicle for 5 months claiming they found issues with the engine that was consistent with the other vehicles recalled for obsessive oil consumption. After their findings, Hyundai corporate decided not to do any repairs, after 5 months! They claim my vehicle is out of warranty and can not carry through the goodwill repair/replacement. Hyundai corporate and I have proof of my engine complaints and failed oil tests before 100,000mi warranty expired (which is why Hyundai submitted a goodwill repair request on my behalf took the car in the first place). My vehicles VIN is not included in engine recall, nor the theft recall. My car has been driven away from the key fob multiple times through the years; indicating it can be stolen. My last communication with a Hyundai dealership, the service manager informed me that engines that have already failed can be submitted. Basically I and others that are trying to be proactive, will have to wait until the engine fails and possibly cause an accident, injuring or killing people!! Due to this fear myself and others have to check and get more frequent oil changes and travel with oil in the trunk to keep the engine from locking up on the highway. This vehicle continues stalling, hesitating, losing power, and loud knock engine noise. I have been complaining of the bad DCT system since 2017 (2nd complaint written to NHTSA). Before my limited warranty was expired I've been denied by corporate even when the dealership found issues and admitted Hyundai is screwing over thousands of people and I am just another one. I have every work order and oil change from day one, that indicates that I kept up with the maintenance of my vehicle. I believe Hyundai is not including VIN#s that should be included in recall
I recently purchased a 2016 Hyundai Tucson, Limited 1.6T. After a few weeks of driving I noticed it would shake when at a stoplight. It also loses acceleration and 'skips' when making turns, going over speed bumps or just taking off from a complete stop. There have also been times that I press the accelerator pedal and the car doesn't move. After researching I discovered this is a known issue and Hyundai issued a Technical Service Bulletin (number 21-AT-014H) in August 2021 instead of a recall. My vehicle had less than 40K miles on it when I purchased it (from a non-Hyundai used dealership) I took my car to a Hyundai service center, when I explained the problems to a technician, he suspected he knew exactly what the problem was. I chose to have them perform a "judder" test to confirm and the tech was right, it did in fact fail the judder test. In order to fix this issue, I have to have the entire clutch assembly replaced for approximately $2500. This issue is a huge safety risk and I believe Hyundai should issue a recall and fix this issue at no charge to the vehicle owner. I have read hundreds of similar complaints, they know there is a problem, they know how to fix the problem, the financial burden should not fall on the consumer.
When coming from a stop and trying to accelerate the transmission slips and makes a strange noise. After a few seconds of releasing the gas pedal, it will drive again normally. It is intermittent and happens from either a full stop to first or first to second (while stuck in traffic). My vehicle should be included in the dual clutch transmission recall that is available for other vehicles.
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.
Mileage: 94,000
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Car shakes when when starting or stopping
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Mileage: 20,000
excessive oil consumption. it has been confirmed by valvoline instant oil change center. after an oil change, round 600 miles the oil is to be checked and topped off completely because the reservoir is bone dry. can not make it a complete 3,000 miles until the next oil change. the oil has to be topped off at least 2-3 times until the next oil change. there are no warning lamps, messages, or other symptoms to notify of the problem. it has been inspected by hyundai dealership, whom at someone point replaced the turbo in the limited 1.6L. also, the windshield wiper reservoir decided to stop working. I have to wait until it rains or go through a car wash to clean my windshield. all hoses have been checked and there are no leaks or disconnection of the hose. the windshield wiper fluid will not come out and remains completely full.
While driving the car, when you press down on the accelerator to pick up speed, the car actually slows down. Eventually it will run normally at speed, however it creates a significant risk when pulling into traffic.
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact turned off and restarted the vehicle and the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 51,800.
Mileage: 51,800
The vehicle is burning oil quickly. I have always gotten the oil changed on time. I just reached 89,000 miles and the vehicle has begun shaking when I accelerate and the check engine light has been flashing. I checked the oil and it is at the half way line between Full and Low - even though I just had it changed 3 weeks and less than 1,000 miles ago. I took it to the dealership, they said they do not recognize a problem with oil consumption. I told them my check engine light was flashing and it felt like it was going to stall when accelerating. The dealership said they used to do diagnostic testing, but don't anymore. They said they would look into, but I would have to pay $135 for the diagnostic testing.
Unable to move the car while in traffic. The car slows down in traffic creating the possibility of accidents/crashes. The car will not go forward and only moves in reverse.
Upon acceleration onto highway or up a hill the car at times will rev and not shift or move /increase speed. Getting onto the highway I have had to pull into the shoulder until vehicle snaps out of it and decides to shift. Extremely dangerous & happening more often than not now.
I have a 2016 Hyundai Tuscon Limited Turbo which I bought USED in August of 2018. The same week I left the lot I returned multiple times complaining that the car was hesitating and seemed like the transmission was having problems. The car would hesitate to go from a stop, several times leaving me and my infant (at the time) in the middle of intersections crossing traffic and unable to move. It almost got us SLAMMED multiple times. I explained this to them and they just kept telling me it was because of the turbo. I said NO ONE in their right mind would manufacture a car that goes fast at the cost of safety. That was insane to me but they kept sending me home. I returned over and over and over again for the entire 1st year I had the car with no resolution. Eventually, I also discovered issues if I had to brake hard, several times almost running into the back of people and on 08/08/2020 I actually DID slam into the back of someone. I got to eat the cost of the insurance claim - only later to find out that there was a recall on the ABS system which I believe caused the accident. In 2020 when the transmission died, they replaced it under warranty. It took 49 days to replace, meanwhile I have an infant and riding a bus and riding my bike everywhere because the dealer did not help me with a rental or loaner. Then a year later in the middle of 2021 the engine died which they replaced under warranty, this time providing me with a rental for only a short time of the month long situation. Also racked up tow and tow storage bills exceeding $500 because it broke down on a major road in the middle of the night. Now, on 03/11/2023 I heard a sound coming from the engine which sounded like a cat screaming, coupled with severe hesitation when trying to accelerate. Took it to the dealer and they refuse to fix it, said the warranty company declined it. Called Hyundai Corporate and they said the same thing. Called warranty company and they said NO ONE EVER SUBMITTED A CLAIM!!!!!
My vehicle is burning excessive amounts of oil and no leaks can be found. Almost one quart every 750 to 1,000 miles. The turbo went bad recently and had to be replaced at a cost of $1,400 which, I'm told, is possibly due to the oil consumption problem. All services have been done at Hyundai dealership every 3,000 - 5,000 miles. I travel the interstate every day and am worried about engine failure in rush-hour traffic. Dealership indicates the only thing they can do is replace engine at a cost of at least $12,000!!
Has been happening for the last few years, but recently got worse: very difficult to get car to move forward from a dead stop, car would shudder like it was going to stall out. Took car to a Hyundai dealership on October 4, 2022, who were able to replicate the problem. Issue was for transmission to be replaced under drivetrain warranty. Once transmission had been replaced, there were no more problems with moving into first gear from a stop.
When driving the vehicle is slow to accelerate hence posing a risk of being rear ended. It makes loud noises when going down hill and it tends to slow down even when you're foot is on the gas pedal. This is a concern for me since I have a small child that rides with me to and from school. The passenger a d driver doors jam on multiple occasions. The non acceleration especially when merging on highways or after traffic light stops is very dangerous since the person behind has no idea what's happening. When you stop the vehicle on a hill at a traffic stop and it's time to go on green the vehicle tends to pull back abit before accelerating, making the person behind wary of being hit. The loud noises made by the vehicle especially driving down a hill are just annoying, if you break to go slower, the noise is even louder. The lack of acceleration and jamming that the vehicle has me very worried for my safety and that of my young child, since we use the vehicle everyday for school drop offs and pickups and work. I am wary of driving it for any other reason that that which isn't fair because I pay for the car each month!!
Put the car in Drive and car failed to move with motor revving. Car finally moved about 20 mph max. Attempted to shift the car in and out of gear as well as shut it off and problem still existed. Got it home and made arrangements for tow truck to haul to dealer. In moving it the next day to prepare for tow truck the transmission worked normally and drove it to the dealer. Dealer could not duplicate the problem so they said there hands were essentially tied. Did and internet search on 2016 Tuscon DCT transmission problems and found the problem is very common. Hyundai attempted to address it with a computer update which this car has had. Many people have been placed in very dangerous situations with this problem. No warning lights were displayed despite the car being essentially undriveable . This is a known safety issue which should be addressed by the manufacturer. A car that suddenly becomes undriveable in traffic or leaving you stranded in the middle of nowhere is definitely a safety issue.
Inability to move the vehicle while in traffic, other 2016 Hyundai Tucsons have a recall for this problem. However, mine does not under my VIN, and the same exact thing is happening as described in 2016 Hyundai Tucson powertrain recall. (16V628000). My car doesn’t want to go when I stop at stoplights right away, leading to a risk of an accident. No warning signs prior to problem. Noticed a few weeks after purchasing my car in October of 2021.others in car have noticed as long with maintenance people have driven it.
Transmission is defective. Car wanted to override my foot braking at lights & stop signs. The potential for the car to force me into traffic or a vehicle or wall in front of me made for a hazardous situation. Coconut Creek Hyundai Service Department (via [XXX]) stated the transmission had an internal failure & must be replaced. I do not know if the manufacturer, police, insurance representatives or others have inspected the transmission -- I am only aware that Coconut Creek Hyundai Service Department has inspected it. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. It first appeared in early November 2022. I tried to make an appointment & could not so I took it to the dealership on November 8, 2022. I bought this car from Coconut Creel Hyundai as Certified Used on September 6, 2019. Coconut Creek Hyundai in Coconut Creek, FL 33073 has had my car since Nov. 8, 2022. They replaced the defective transmission with another defective transmission the 1st week of December. I have had to pay out of my pocket for a rental car. Today is December 14, 2022. The least Hyundai can do is provide a car for me. The dealership has not done so. Hyundai USA (Case #: [XXX]) has not. My warranty only covers 10 days at $35.00 per day. A rental that I can use cost $40/day. I waited until December 1, 2022 to rent hoping my car would be fixed within a reasonable amount of time. My 10 days & my patience with this corporate pass the buck attitude has ended. I have no idea if the dealership got another new transmission or if they have installed it. This dealership has major communication issues. HyundaiUSA has lost a 3-time Hyundai owner. I just hung up with supervisor [XXX] from HyundaiUSA & she cannot authorize payment for a rental car nor speak to my case manager ([XXX]) about rental car payment/reimbursement. I have been without my car since Nov. 8, 2022. I stopped using my car Nov. 3, 2022 because it was too dangerous to do so. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION AC
Similar to the recall for Hyundai's newest vehicles with its dual clutch system, and to its recall for the 2016 Tucson my vehicle will be unresponsive when we accelerate, delayed or no acceleration, jerking, shuddering, shaking, and stalling. Not sure if this issue was covered under [XXX] et al, v. Hyundai Motor America. We had been complaining of the way my 2016 Hyundai Tucson ([XXX]) was driving since Apr 2019 (32,299 miles), and again Mar 2021 (44,857 miles), and on both instances we were told that was normal operation because of the car's dual clutch system. Now that the car has passed the warranty period (5 year/60,000 miles), Hyundai is telling us we have to replace the dual clutch, and that they're not covering it because the vehicle is now outside of the warranty period. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Car having issues accelerating, switching gears and will not move when gear is in reverse.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 70 MPH, the vehicle decelerated without warning. The contact stated that after several seconds the vehicle continued to operate normally. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The failure persisted. The manufacturer was not contacted. The failure mileage was 2,400.
Mileage: 2,400
Car is burning engine oil at the rate of one quart a week after normal city driving. Usual and frquent oil changes and almost dry when going in for every 3000 miles oil change. Took to a private (non-Hyndai) mechanic shop Christian brothers in Colorado and told that perhaps that my car had some engine damage or problems due to burn of engine oil and not leaking. Next car began to have engine check light go on and off with never staying on for more than one day. Called Hyundai dealership and told that light had to be on solid and complete for inspection. This week car starting misfiring and dragging when acclerating. Black smoke coming out of exhaust and check engine light illuminated and stayed on. Could not get into delaership until November of 2022 and currently September of 2022. Once again took car to Christian Brothers for diagnostics and told car was full of carbon and misfiring and told unsafe to drive and would not work on car as they believed that engine was damaged/defective and needed to be replaced. Made appointment with PLanet Hyundai in Golden, Colorado where I purchased the car brand new. October 20th is my appointment and car will need to be towed. Undriveable and needing car to work to see my autistic clients in their homes. Final event with engine and misfiring happened at 104,000 just past the warranty time even though no one would look at the car despite my former complaints and concerns prior to the warranty expiration.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the RPM increased; however, the vehicle failed to respond. There was no warning light illuminated. There was an update performed on the transmission control module before; however, the failure reoccurred. The vehicle was taken to the dealer for diagnostic testing; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The approximate failure mileage was 5,000.
Mileage: 5,000
I have made multiple complaints to Jenkins Hyundai of leesburg about my car hesitating and not going like it should and almost causing multiple accidents because it wouldn’t go when it should. However, they stated nothing was out of the ordinary and to just drive it in sport mode. Well I’m December of 2020, the turbo went out while driving home. They then wouldn’t fix it until I had a friend state that her dad worked at a diff location and that it was covered under warranty. They told me they had to do an investigation to see if it was covered under warranty or not. They kept my car for a few weeks before I got a phone call on New Year’s Eve stating my car was ready for pick up. Meanwhile, there was an active recall with the brakes from September of 2020, that they in fact did not fix while having my vehicle there. Fast forward to June 9, 2022, and my turbo went out again and there is water mixed with the oil in my car. I have made multiple reports along with others on the transmission issues and now making a report on the turbo. These vehicles are not safe, I don’t understand why they have not been recalled for these issues.
While driving the car started making a clicking noise. Then shortly after the noise started, the car would no accelerate over 40mph. Once pulled over after this, we discovered that there was no oil in the engine. There have been no signs of oil loss and we also get our cars oil changed regularly and we were towards the end and already had an oil changed scheduled. There were also no warring lights that ever became illuminated while this all happened so we had no idea of the issues until the car was already seizing up. This seems to be a common issue with 2016 Hyundai Tucson’s
This car is burning oil and locking up the engine while driving. This has happened multiple times now! I am changing the oil every couple two thousand miles instead of 3000, and sometimes even sooner than that. I was on the interstate a couple of times and the car will not accelerate. This is a danger to myself as well as other drivers. Why is this not being investigated??? Looking through the complaints, it has been happening to so many people and no one is doing anything about it!
Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.
The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.
Transmission can lurch forward or hesitate, shudder when accelerating from a stop. More problematic is the extreme vibration/shuddering of the car when in stop and go traffic. It is so severe passengers are actually thrusting back and forth in their seats. First occurrence was at 23,000 miles when a warning light came on saying, "transmission running high, pull over while driving in traffic." At the time I was driving in moderately heavy city traffic for about 20 minutes. Hyundai service reported they could not duplicate the problem, and no codes found in any system, so no repairs performed. Was informed service mechanic that this can happen in extended traffic. However, I had not been in extended traffic. I continued to experience other issues as noted above and when complained about them was told there was nothing wrong with the car, it just had some quirks with the transmission, nothing that needed repair. Recently my driving has changed from city to interstate driving and starting about 5,000 miles ago, the severe shuddering/vibrating happens when traffic is tied up on interstates. The car has not been overheated by hot weather or extended driving as suggested by the service center. When I took it back in for servicing I was informed there was a "dry and wet" type of transmission in the 2016 Tucson's, and I had the dry one which is problematic. Again, the mechanics were unable to duplicate the problem, and said there was nothing they could do to fix the car as it was inherent in this transmission. They suggested I contact Hyundai and ask for the transmission to be replaced as it was still under warranty. Current mileage is 39,000. I have contacted hyundai but they insist, I must take it back to the dealer so they can "duplicate the problem and repair it. It has been and continues to be very frustrating trying to deal with hyundai. I do not feel safe driving long distances in the car and consider it to be a safety concern. Please advise. Thank you, Ellen
Hyundai dealership just gave me my vehicle back after having it for 3 months replacing the engine due to engine failure which a class action law suite was filed about. While having my vehicle they also replaced all the ignition coils and spark plugs, 1 day after receiving my vehicle back my car throws the following codes and has to go back to the dealership. P0353- ignition coils C primary control circuit/open P0354- ignition coils D primary control circuit/open P0420- Catalyst system efficiency bele9 threshold bank 1
No or reduced acceleration after stopping, no shifting at all into gear, vehicle hesitating, especially in low gears at speeds less then 10 MPH while idling in traffic. Issues shifting into gear and accelerating when pushing accelerator especially when going downhill. Issue happens nearly every time the vehicle is driven. Rear driver's side door will not open from inside or outside of car. Seems to be an issue with the cable/pulley system. Could definitely be a safety hazard in an emergency situation.
Transmission slips when trying to accelerate any. No leaks etc. Almost had a wreck trying to merge onto the interstate with my family in the car.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed and attempting to merge into traffic, the vehicle failed to accelerate as needed. The contact stated that the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 85,000.
Mileage: 85,000
My car has an unresponsive accelerator pedal, delayed or no acceleration, jerking, shuddering, shaking, and stalling. The defects cause dangerous and unsafe conditions, including failing to shift, stalling and delayed or unresponsive acceleration, especially from a stop. I have been stuck on major highways and have had to disconnect battery and wait just to get the car to restart and actually move. I have had to be towed just to get out of the way of traffic
The contact owns a 2016 Hyundai Tucson. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal as the wrench warning light would illuminate on the instrument panel. The contact took the vehicle to an independent mechanic where they changed the rear driver’s side tire and cleared the code; however, the hesitation persisted after the repair. The vehicle was taken back to the independent mechanic where they replaced the engine booster as well as eight bolts that had been fractured on the intake manifold while the booster was being replaced. Despite the second repair, the failure persisted and the vehicle was taken back to the dealer. The contact was informed that the vehicle was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and would be towed to a dealer for further assistance. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was 75,858.
Mileage: 75,858
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
The contact owns a 2016 Hyundai Tucson. The contact stated that soon after purchasing the vehicle, the vehicle would stall upon depression of the accelerator pedal as the RPM's would loudly rev. The contact took the vehicle back to the independent used auto shop where the vehicle was purchased and was informed that they would not service the transmission or offer any additional assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) which he linked to the failure. The manufacturer had been notified of the failure but provided no assistance. The contact called a local dealer and made an appointment for service. The vehicle was not repaired. The failure mileage was approximately 92,000.
Mileage: 92,000
A warning light indicating that a brake light is out has been active for over 4 years. The bulbs have been replaced and checked and the brake light outage persists. This is an electrical issue and poses a serious safety hazard. Secondly, when trying to accelerate, the engine will rev between 400-500rpms but the car won’t speed up for several seconds. Lately while pressing the gas pedal the engine is revving in the 500’s while the car actually DEcelerates from 70mph to 40mph while ON THE FREEWAY. This is a mega dangerous safety issue for myself and other drivers. A mechanic quoted us yesterday as needing a new transmission. The car is 6 years old. In my opinion, these issues coupled with the existing recalls make this car a true lemon.
Reduced engine power that caused car to suddenly stall. Check engine light and engine oil pressure light both came on. Auto shop is stating a new engine is required. Similar recall have been issued in other Hyundai Tucson
Engine Burns excessive oil, We change our oil every 3k miles since owning it sept 2019. I had taken it to the dealer for a repair on a separate issue and asked them to look at the engine and transmission due to noise and intermittent issues taking off. was told there was no issue and i did not need an oil change until I reach 5 k miles ( i was at 3k) and that the transmission has had the update and this is how the car operates noise and all, a week and a half later engine stalled while turning through a light at an intersection and the oil light came onfor a split second then off, no oil lights ever indicated low oil until that moment, I checked the oil and it was dry, I did an oil change, next time I reached 3k miles I took it to a shop, not the dealer and oil was dry at 3k miles, have had to refill the oil at 1500 miles since finding this out and have made multiple complaints to the dealer, they will not inspect it for what is a widely known issue unless i pay the money to do an oil consumption test that i cannot afford i have made numerous calls and have been unable to reach corporate after my first contact and delaer will not assist due to me being out of warranty even though this could have been prevented while i was in warranty and informed them i was having concerns, this company is aware of the issues these cars have and is knowing selling them when they can cause injury or death, as well none of my door handles will open the car upon first try(though this part is now under an extended warranty due to this issue) this company is knownly selling and doing everything not to recall dangerous vehicles
The vehicle issue began with needing an engine check light. Searched for a recall but there wasn't any engine recalls online for my VIN number. Took the car to the dealer for a recall and they did the recall on some electrical wire that was separate from the engine issue but they just overlooked the engine check light on my dashboard and made no mention of it. They actually bypassed it and so I thought maybe they fixed the issue since the light isn't present anymore. However the engine light came and the problem developed into a transmission failure. Upon pressing the gas pedal, the vehicle wouldn't run over 30 miles per hour and could only go up to 4 rpms.. I took the car to the mechanic and he replaced the transmission and he said that the root cause was a result of a burnt gasket. So we had that replace also.. After spending $5000 in repairs, the motor or the engine completely overheated and now the car is just a potato. Another issue is the doors on my car and not opening anymore. I have to manually ply them open by pulling on some mechanical wiring inside the door. Why do I have to pay for bad engineering? This is an obvious risk.
The vehicle is slow to accelerate on and doesn’t change gears quickly, often stays in a neutral mode which doesn’t allow acceleration. Vehicle doesn’t move when gas is pressed which can cause a major issue when driving on the roads. It is very dangerous and I believe my vehicle should be included in the August 29, 2016 recall.
The transmission will fail to deliver power to the wheels when starting from a stop. You will hit the gas and nothing will happen for a beat, before kicking in suddenly. this creates a safety issue, especially when turning left, as it can leave you stranded in front of traffic. Multiple Tucson owners have reported the same issue with their transmisison.
The transmission on this vehicle has always functioned erratically. There has been a recall on the transmission control module. On June 12th, as I was driving the vehicle in traffic, I heard an odd clanking noise and felt a loss of power. I was driving up a hill with traffic behind me. The car stalled for several seconds, and I was unable to make it move. It then reengaged and lurched forward. It drove normally for several seconds and then did the same thing two more times, all while climbing this hill with traffic behind me. I was able to make it to a friend's house close by, but when I went to leave, it turned out that the transmission was non-functional. I was unable to put the car in reverse, or move it in any direction. It had to be towed to a Hyundai dealer and a new transmission installed. The vehicle had 81K on it when this happened.
I have been having problems with the oil burning very quickly in-between oil changes. This last time, I was driving the car and it started shaking really bad. I was at a stop and when the light turned green, my car would barely accelerate. Once it did start going, it felt as though it did not want to go into the correct gear. Hyundai states that it will take about 2 weeks to fix as they have 15 other cars in with the same complaints.
The contact owns a 2016 Hyundai Tucson. The contact's husband stated that while coming out of a complete stop, the vehicle would jerk and not upshift properly. The contact stated that no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure. The manufacturer agreed to cover 75% of the costs of the repair. The failure mileage was approximately 69,000.
Mileage: 69,000
My transmission gears shift keeps on sticking in the park position and also I’ve been having to replace my left side parking lights I believe it’s an electric problem or fuse and the dealership seems to can’t fixed this issue with my vehicle each time I take it there
88000 mile Tucson SE with 2.0L DOHC GDI motor, has had all regular preventative maintenance intervals, last oil change + other maintenance at 84400 miles by Hyundai. Check engine light came on for intake camshaft timing over-advanced (P0011); noted increasing engine noise and performance loss while driving. Made appointment with dealership immediately. Hyundai dealership inspected and claimed "almost no oil left and sludge present in oil". Service manager advised possible cause could be piston ring failure. No indication of low oil pressure on vehicle. Safety concern is engine failure without warning due to seizing if the oil level and sludge are as bad as dealership claimed, especially at the rate of oil consumption over the mileage interval.
On May 17th my engine locked up as I was pulling out of a driveway. Check Oil light came on a split second before the car locked up. It was not even enough time for me to safely turn off the engine. Upon my own inspection there was no oil on my oil stick even though car receives regular maintenance. Car is now at the closest dealership for TOTAL ENGINE REPLACEMENT. Problem was confirmed to be an issue with the bearings. Communication with the dealership has been poor but I believe inspection is available. They have not completed the repair as they are waiting on a back ordered part. I was about 1.5 hours away from home about to head over a very dangerous 2 lane bridge with no shoulder. I think I would have lost it if I broke down on the bridge.
CAR FAILS TO MOVE FORWARD FROM STOPPED POSITION. WHEN GAS PEDDLE IS APPLIED PRESSURE, CAR DOES NOT MOVE, ENGINE REVS UP AND THEN CAR LUNGES FORWARD. IN SLOW TRAFFIC, CAR LUNGES FORWARD WITH NO ACCELERATION ON THE GAS PEDAL. WHEN PULLING INTO TRAFFIC, CAR WILL CEASE TO MOVE FOR A COUPLE SECONDS AND THEN TAKE OFF. WE ARE EXTREMELY WORRIED ABOUT GETTING INTO AN ACCIDENT WITH THIS VEHICLE.
REAR PASSENGER DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE. TRANSMISSION SOMETIMES PAUSES WHEN YOU START TO PULL OFF.
Mileage: 58,900
WHEN DRIVING AT A SLOW SPEED, SUCH AS IN A LINE OF CARS GOING THROUGH A DRIVE THRU, THE VEHICLE BEGINS TO SKIP. ALMOST HOPPING ALONG RATHER THAN SLOWLY MOVING. I HAVE OBSERVED IT HAPPENING IN BOTH ECO MODE AND REGULAR DRIVING MODE. THIS IS NOT A CONSTANT BUT FREQUENT. I ALSO HAVE INSTANCES OF WHERE IT DOESN'T PICK UP SPEED AND TAKES TIME TO SHIFT GEARS. I THINK IT MAY BE THE TRANSMISSION SKIPPING AND NOT SHIFTING GEARS APPROPRIATELY CAUSING IT TO HOP OR JUMP. AT ALL TIME THE CARE WAS IN MOTION AND ON CITY STREETS NEVER ON A HIGHWAYS.
Mileage: 26,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHUDDERED, SHOOK, AND VIBRATED WHILE ATTEMPTING TO ACCELERATE. THE INSTRUMENT PANEL SHOWED THAT THE TRANSMISSION HAD OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARSON CITY HYUNDAI LOCATED AT 3659 S CARSON ST, CARSON CITY, NV 89701 WHO DIAGNOSED THAT THE DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DUAL CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
MY 2016 HYUNDAI TUCSON WAS FAILING TO ACCELERATING AFTER A STOP, AND SHUDDERING / SLOWING DOWN WHILE DRIVING. THIS IS VERY ALARMING ESPECIALLY WHILE DRIVING ON BUSY ROADS IN WHICH YOU COULD EASILY CAUSE AN ACCIDENT BY NOT BEING ABLE TO ACCELERATE. I TOOK MY CAR TO HYUNDAI TO FIND OUT IT IS AN ISSUE WITH THE DUAL CLUTCH TRANSMISSION (AGAIN, IN 2021) - WHILE I HAVE DONE MY RESEARCH AND FOUND THERE WAS A SAFETY RECALL IN 2016 FOR THIS ISSUE I WAS SURPRISED TO FIND THAT HYUNDAI WOULD NOT COVER THE COSTS OF REPAIR. I HAVE FILED A CLAIM WITH HYUNDAI BUT HAVE NOT RECEIVED ANY CONTACT BACK. MY VEHICLE IS UNSAFE TO DRIVE, AND I AM BEING TOLD I WILL BE CHARGED STORAGE FEES IF I LEAVE IT AT THE DEALERSHIP SERVICE CENTER WITHOUT REPAIR WHILE I WAIT TO SETTLE MY CLAIM. THE VEHICLE IS UNSAFE TO DRIVE, DUE TO AN ISSUE THAT HAS PREVIOUSLY BEEN RECALLED.
Mileage: 40,000
ORIGINALLY WHEN I PURCHASED MY CAR I COMPLAINED TO THE DEALER ABOUT MY RADIO GOING BLACK AND THEY CLAIMED IT WAS DUE TO THE COLD AND BRUSHED IT OFF. NOW RECENTLY I HAD THE SAME ISSUE BUT NOW AS I WAS DRIVING STRAIGHT ON THE HIGHWAY ALL OF THE LIGHTS ON THE DASH KEEP FLICKERING ON AND OFF TELLING ME TO CHECK EVERY SYSTEM. MY CAR SIGNALS/HAZARDS WILL NOT WORK. SPEEDOMETER WILL NOT WORK ALONG WITH BLIND SPOT RECOGNITION AND OTHER THINGS.
Mileage: 71,082
WHEN PULLING OUT OF PARKING AREA, OR STARTING UP FROM A COMPLETE STOP AT A LIGHT OR STOP SIGN, WHEN I PRESS THE GAS OF THE VEHICLE , IT HESITATES . IT ALMOST SEEMS LIKE IT’S GOING TO CUT OUT AND THEN IT CATCHES AND LOUNGES FORWARD. I NOTICED IT FROM THE TIME I PURCHASED IT.
WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH AND ALL OF A SUDDEN I HEAR A LOUD RATTLING NOISE AND LIGHTS ON THE DASH SHOW UP CAR STARTS SMOKING AND LOSES POWER I WAS UNABLE TO START THE CAR AFTER THAT AND HAD TO WAIT ON THE SIDE OFF A BUSY HIGHWAY FOR 3 HOURS WAITING ON A TOW TRUCK.. FAST FORWARD TO THE MECHANIC AND THEY DISCOVERED THAT MY ENGINE FELL APART INTERNALLY WITH NO ROOT CAUSE...ENGINE ONLY HAD 73,000...THAT WAS ON THE FRIDAY AFTER THANKSGIVING. FAST FORWARD TO NOW AND I STILL DON'T HAVE MY CAR WITH NO KNOWN TIME FRAME OF WHEN I'LL GET MY CAR BACK(IT'S NOW 1/12/2021). MY CAR HAS BEEN REGULARLY MAINTAINED WITH ALL RECOMMENDED MAINTENANCE. MY ENGINE WAS THE 2.0 4 CYLINDER AGAIN WITH ONLY 73,000 MILES
Mileage: 73,000
THE VEHICLE HESITATES WHEN YOU STEP ON THE GAS AND WHEN YOU'RE SITTING ON A HILL FOR A LONG PERIOD OF TIME IN TRAFFIC TO TRANSMISSION OVERHEATS AND ALMOST STALLS THE CAR
Mileage: 54,000
AT LOWER SPEEDS THE TRANSMISSION CAUSES THE VEHICLE TO LURCH. SOMETIMES GOES THROUGH 6 GEARS BEFORE REACHING 30 MPH. INCONSISTENT RESPONSE TO GAS PEDAL AT SLOWER SPEEDS. DIFFICULTY WHEN STARTING OUT FROM STOPPED POSITION, OR SLOWER SPEEDS. SHIFTING DOES NOT ALWAYS OCCUR AT CONSISTENT RPM. HAVE CHECK W/DEALER ARE TOLD THAT TRANSMISSION IS WORKING ACCORDING TO SPEC.
Mileage: 55,000
WHEN PULLING OUT OF PARKING AREA, OR STARTING UP FROM A COMPLETE STOP AT A LIGHT OR STOP SIGN, WHEN I PRESS THE GAS OF THE VEHICLE , IT HESITATES . IT ALMOST SEEMS LIKE IT'S GOING TO CUT OUT, OR BOGS DOWNS, AND THEN CATCHES. I MAKE SURE IF THERE IS AN ONCOMING VEHICLE COMING , I DON'T PULL OUT IN FEAR THIS WILL HAPPEN , AND I'LL GET HIT BY ANOTHER CAR. THIS HAPPENS EVERYTIME IT'S DRIVEN
Mileage: 68,000
THE TRANSMISSION AT STARTING FROM A STOP HAS HESITATION AND SKIPS WHEN SLOWING DOWN. THE CAR HAS NO OPEN RECALL FOR THE TRANSMISSION. IT HAS BEEN FIXED OR UPDATED FROM THE 2016 RECALL. THIS NEEDS TO BE ADDRESSED AND TRULY FIXED.
I WAS DRIVING MY VEHICLE DOWN MY STREET WHEN THE ENGINE DIED. RIGHT BEFORE IT DIED, I HEARD A BRUSHING NOISE AND THEN ALL THE LIGHTS ILLUMINATED ON THE DASH. THERE WERE NO OTHER WARNING NOISES OR LIGHTS PRIOR TO ENGINE FAILURE. I CHECKED THE OIL DIPSTICK AND THERE WAS NO OIL REGISTERING ON IT. THE SMEAR THAT WAS ON THE STICK WAS BLACK. THE CHECK ENGINE OR LOW OIL LIGHT NEVER CAME ON TO WARN ME OF A POTENTIAL PROBLEM. THERE IS ALSO NO OIL ON MY DRIVEWAY WHICH WOULD INDICATE A SLOW LEAK. IT WAS TOWED TO THE DEALER WHERE THEY TOLD MY THE ENGINE WAS DEAD AND I NEEDED A NEW ONE. THIS IS NOT COVERED UNDER THE 10YR./100,000 MILE POWERTRAIN WARRANTY SINCE I BOUGHT THIS (A YEAR AGO) FROM A FRIEND WHO WAS THE ORIGINAL OWNER. IT HAS APPROXIMATELY 89,000 MILES ON IT NOW. I'M THANKFUL I WAS IN MY NEIGHBORHOOD WHEN THE ENGINE FAILED AND NOT ON THE INTERSTATE WHERE I HAD BEEN MOMENTS PRIOR TO THIS INCIDENT. IT IS STILL AT THE DEALERSHIP WHERE I HAVE BEEN QUOTED $7-9K FOR AN ENGINE REPLACEMENT. THEY HAVE OFFERED $2,800 FOR A TRADE-IN TOWARDS ANOTHER VEHICLE AS AN OPTION.
Mileage: 89,000
WHEN YOU PUT THE VECHICLE IN REVERSEL SOMETIMES IT WILL NOT MOVE THEN YOU HAVE TO PUT IT BACK IN PARK AND TRY IT AGAINAND IT WILL MOVE
Mileage: 20
SINCE DAY ONE I HAVE TROUBLE WHIT THE TRANSMISSION , THEY RESET IT LIKE 15 TIMES AND EVERY NOW AND THEN THE DUAL CLUTCH ACT CRAZY, TODAY THE REVERSE WONT ENGAGE AND DRIVES SUPER SLOW, I COMPLAIN EVERY SINGLE TIME TO THE DEALER BUT THEY JUST REFUSE TO DO FIX THE TRANSMISSION , , THEY SAID THAT THEY WILL RESET THE TRANSMISSION EVERY TIME THAT GOES WRONG , BUT WHAT IF PASS THE WARRANTY ? ITS NORMAL TO HAVE SUCH A BAD OR A DEFECTIVE TRANSMISSION /OR DUAL CLUTCH ISSUE?
Mileage: 67,000
THE VEHICLE HESITATE WHILE YOU ARE IN LINE ON A FAST FOOD OR WHEN YOU ARE IN A STOP AND GO TRAFFIC JAM, WHEN YOU LEFT THE BRAKE PEDAL. SEVERAL TIMES WHEN YOU PRESS THE GAS PEDAL, THE VEHICLE DO NOT MOVE, IT TAKE SEVERAL SECONDS TO MOVE.
FOR A FEW DAYS PRIOR TO THE INCIDENT, THE CAR HESITATED SLIGHTLY FROM A DEAD STOP WHILE WE ACCELERATED. THERE WERE NO WARNING LIGHTS FROM THE CAR INDICATING ANY ISSUE. BECAUSE IT SEEMED ODD, WE MADE A APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP TO LOOK INTO THE ISSUE. WHILE WAITING FOR OUR APPOINTMENT ON JULY 12TH, 2020, MERGING ONTO THE INTERSTATE, THERE WAS A FAILURE OF THE TRANSMISSION, SUCH THAT THE ENGINE WOULD JUST SPIN WITH NO POWER GOING TO THE WHEELS AT HIGHER RPM'S. FEATHERING THE THROTTLE, A SPEED OF ABOUT 45 MPH COULD BE ATTAINED ON FLAT GROUND AND SIGNIFICANTLY SLOWER ON HILLS. AFTER LIMPING IT ALONG TO A LOCAL SHOP, WERE WERE TOLD THAT THE CATALYTIC CONVERTER WAS CLOGGED, CAUSING IT TO OVERHEAT THE TORQUE CONVERTER, WHICH HAD FAILED SENDING SHRAPNEL THROUGH THE TRANSMISSION. THEY ONLY KNEW THIS BECAUSE THEY HAD TO TAKE THE CAR APART, SINCE EVEN AFTER THE FAILURE, NO WARNING LIGHTS CAME ON. WE ENDED UP NEEDING A FULL TRANSMISSION REBUILD, A NEW TORQUE CONVERTER AND A NEW CATALYTIC CONVERTER. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY SINCE THERE WAS NO INDICATION FROM THE CARS WARNING SYSTEMS THAT ANYTHING WAS WRONG, EVEN AFTER THE TRANSMISSION FAILURE. THIS COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT ON THE INTERSTATE.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO HYUNDAI DE MAYAGUEZ, MAYAGEZ, 00682, PUERTO RICO, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING TO THE DEALER. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Mileage: 85,000
WHEN ACCELERATING AFTER STOPPING, THE GAS PEDAL WILL BE PUSHED DOWN BUT CAR WILL STALL AND NOT GO. THE ENGINE WILL REV UP, BUT THE CAR DOES NOT MOVE AND THEN ALL OF A SUDDEN WILL ACCELERATE FORWARD. ALSO, WHEN COASTING IN RUSH-HOUR, ACCELERATING AFTER A STOP SIGN, THE CAR WILL MAKE JERKING MOVEMENTS. IT HAS BEEN TAKEN TO A HYUNDAI DEALERSHIP WHERE THEY TOLD ME IT IS A DUAL-TRANSMISSION SO I JUST NEED TO BE MORE AGGRESSIVE WITH IT WHEN TAKING OFF FROM STOP LIGHT/STOP SIGN. I KNOW THAT THIS IS NOT NORMAL AND MOST DEFINITELY NEEDS TO BE REVISITED AS THERE HAVE OBVIOUSLY BEEN ENOUGH COMPLAINTS AND HAS BEEN AN ISSUE PREVIOUSLY.
WHEN STARTING FROM A FULL STOP THE CAR HESITATES FOR 3 TO 5 SECONDS BEFORE MOVING; MAKING IT UNRELIABLE AND DANGEROUS TO PULL OUT. WHEN DRIVING SLOWLY IN TRAFFIC OR IN A PARKING LOT THE CAR BECOMES VERY JERKY AS IF RUNNING OUT OF GAS. THIS HAS HAPPENED SINCE THE DAY WE BOUGHT IT. TOOK IT INTO THE DEALER SHIP TO BE CHECKED OUT THEY TEST DROVE IT AND CHECKED IT OUT AND SAID IT IS WORKING THE WAY THAT IT SHOULD.WE HAVE LOST OUR CONFIDENCE IN THIS CAR AND FEEL THAT THIS IS A SAFETY ISSUE.THIS IS NOT ACCEPTABLE,
Mileage: 19,000
MY VEHICLE IS EXHIBITING ISSUES WITH POWER. MY CAR HAS STOP ON THE HWY AND HAS CLANKING NOISE WHEN IT GETS CLOSE TO 4000RPM. IT'S SLOW TO SPEED UP AND SOMETIMES STAYS AT 50MPH NO MATTER HOW LONG MY FOOT IS ON THE ACCELERATOR. I'VE TAKEN IT IN TO GET LOOKED AND EVEN HAD A TUNE UP AND IT'S THE SAME ISSUE. IN REVERSE IT'S FINE BUT GOING FORWARD THAT'S WHEN YOU CAN FEEL AND HEAR THE PROBLEMS. THIS IS A SAFETY HAZARD AND I DON'T HAVE $5000 FOR A NEW TRANSMISSION. MY MECHANIC SAYS IT'S INTERNAL ISSUE WITH THE POWER TRAIN. IT NEEDS TO BE RECALLED!
Mileage: 94,000
THE CAR DOESNT GO WHEN YOU STEP ON THE GAS, PULLING OUT IN TRAFFIC IS DANGEROUS. THE PROBLEM EXASTURBATED WHEN THE CARS 1ST 15 MINUTES OF RUNNING. AND ANYTIME I GO FROM A COMPLETE STOP FOR LONGER THAN 30 SECONDS, THERE IS LITTLE MOMENTUM, WHETHER I'M TURNING OR GOING FORWARD. I HAVE TO USE THE 7 SPEED MANUAL TO ENSURE SAFETY PULLING OUT INTO CROSS TRAFFIC, THE RESULTS COULD BE DEADLY. THE CAR HAS BEEN BROUGHT IN SEVERAL TIMES, BUT ROUTE 60 HYUNDAI, VERO BEACH IS RUDE! GETTING A LOANER FOR THIS RECALL WAS HORRIFIC THE 1ST TIME, AND THEY WOULDN'T GIVE ME A VEHICLE THE 2ND, 3RD OR 4TH TIME. #2 THE DOORS AND WINDOWS, THE PASSENGER FRONT DOOR AND THE PASSENGER REAR DOOR, DO NOT OPEN FROM THE INSIDE OR OUT, AS WELL AS THE PASSENGER WINDOW NO LONGER OPERATES, GOD FORBID THERE IS AN ACCIDENT, THERE IS NO ESCAPE. THIS VEHICLE HAS HAD 4 RECALLS, 1 BEING THE TRANSMISSION ISSUE. THIS VEHICLE GETS SCARIER EVERY DAY, AND I AM DISABLED ALREADY. I DONT WANT TO DIE IN THIS VEHICLE.
Mileage: 49,100
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE HEARD AN ABNORMAL POPPING AND GRINDING SOUND COMING FROM THE ENGINE. THE OIL LIGHT WARNING LIGHT BECAME ILLUMINATED ON THE INSTRUMENT PANEL. DESPITE THE VEHICLE LOSING POWER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 109,904.
Mileage: 109,904
NOT LONG AFTER I GOT THE CAR I BEGAN EXPERIENCING ISSUES WITH ACCELERATION. MY CAR WOULD BE VERY SLOW TO RESPOND WHEN I PUT MY FOOT ON THE ACCELERATOR, WHICH COULD HAVE LED TO NUMEROUS COLLISIONS (FOR EXAMPLE, THERE HAVE BEEN TIMES WHERE I'M TURNING LEFT AND NEED TO GO BEFORE ONCOMING TRAFFIC REACHES ME BUT THE CAR HESITATES TO MOVE. THIS HESITATION IS ALSO OFTEN EVIDENT WHEN I'M TRYING TO SPEED UP AND MERGE ONTO THE HIGHWAY). I ENDED UP EMAILING HYUNDAI USA IN MARCH OF 2017 TO INFORM THEM OF MY ACCELERATION ISSUES. I WAS SURPRISED TO RECEIVE AN EMAIL AND A PHONE CALL BACK, AND WAS HOPEFUL THEY WOULD PROVIDE SOME ANSWERS THAT WOULD HELP FIX THE ISSUE, BUT IN THE END, THE RESPONSE I RECEIVED WAS BASICALLY 'WHAT DO YOU WANT US TO DO ABOUT IT?' I AM NOW EXPERIENCING ADDITIONAL PROBLEMS WITH THE CAR. AFTER THE CAR HAS BEEN PARKED FOR A LITTLE WHILE IT WILL JERK AND SHUDDER AS I PRESS ON THE ACCELERATOR. IT WILL ALSO DO THIS AFTER ACCELERATING FROM A COMPLETE STOP.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HAD EXPERIENCED JERKING AND VIBRATION. THE FAILURE MAINLY OCCURRED FROM A STANDING START. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHO PERFORMED A SOFTWARE UPGRADE BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.
Mileage: 1,200
THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO THE POINT OF TOTAL ENGINE FAILURE.... PLEASE HELP ME I HAVNT EVEN HAD IT FOR 2 YEARS YET
Mileage: 82,000
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
Mileage: 34,871
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS (ABOUT TWICE A MONTH, IN VARIOUS TYPES OF DRIVING CONDITIONS), WHEN ATTEMPTING TO ACCELERATE FROM A SLOW ROLL OR A COMPLETE STOP, THE ENGINE HAS REVVED FREELY AND THE VEHICLE DID NOT MOVE FORWARD, DESPITE BEING IN DRIVE. THIS OBVIOUSLY CREATES AN INCREDIBLY UNSAFE CONDITION, SINCE THE LOSS OF PROPULSION HAPPENS ENTIRELY WITHOUT WARNING AND CAN RESULT IN A COLLISION. HYUNDAI IS AWARE OF ISSUES WITH DUAL CLUTCH TRANSMISSIONS IN 2016 AND OTHER MODEL YEAR VEHICLES, AND HAS ISSUED A TSB TO ADDRESS PROBLEMATIC UNITS (TSB # 19-AT-002H). DESPITE THE FACT THAT MY VEHICLE CONSISTENTLY AND PREDICTABLY EXHIBITS SYMPTOMS IDENTIFIED IN THE DIAGNOSTIC PORTION OF THAT TSB (JUDDER WHEN COASTING FROM A STOP), MY LOCAL HYUNDAI DEALER HAS CONSULTED WITH HYUNDAI CORPORATE AND CONCLUDED THAT THE TRANSMISSION IS PERFORMING AS DESIGNED. THEY WERE NOT ABLE TO REPLICATE THE LOSS OF PROPULSION THAT I DESCRIBED. NO REPAIR PRESCRIBED BY THE TSB WAS PERFORMED.
Mileage: 45,000
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Mileage: 90,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Mileage: 5,000
THE TRANSMISSION IS NOT CHANGING GEARS, DRAGGING. THE LEFT TAIL LIGHT HAS GONE OUT LIKE 3 TIMES IN 2 YEARS. I SEE A RECALL ON TRANSMISSIONS ON TUCSON MY YEAR MODEL BUT WHEN I ENTER THE VIN IT SAYS NO ACTIVE RECALLS NOT SURE WHAT TO DO? *TR
Mileage: 80,000
MY CAR KEEPS HAVING ISSUES WITH ACCELERATION. IT STRUGGLES TO MANUALLY SHIFT GEARS WHEN I TRY TO GO TO 40 MPH. I FEAR FOR MY SAFETY ESPECIALLY GETTING INTO HIGHWAYS SINCE I STRUGGLE TO KEEP UP WITH TRAFFIC UPON ENTERING. I HAVE TAKEN IT TO THE DEALER ALREADY AND PROBLEM PERSISTS. *TR
Mileage: 60,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. THE CONTACT STATED THAT THERE WAS A TEMPORARY HESITATION AND THEN THE VEHICLE WOULD LUNGE FORWARD AND THEN RETURN TO OPERATING AS INTENDED. WILLIAMS HYUNDAI LOCATED AT (2845 E SAGINAW ST, LANSING, MI 48912 517-484-1341) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL DUE TO THE DUAL CLUTCH THAT WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.*DT
Mileage: 35,000
AS I WAS PULLING ONTO HIGHWAY FROM A COMPLETE STOP, THE CAR PAUSED AND REVVED ENGINE AND THEN KICKED INTO GEAR AND WENT. THIS IS A SAFETY HAZARD, AS THERE WERE OTHER VEHICLE DRIVING TOWARDS ME, AND THE CAR WOULD NOT GO FOR A FEW SECONDS.
Mileage: 47,545
MY 2016 HYUNDAI TUCSON ECO DCT HAS A DANGEROUS RANDOM "SHUDDER/HESITATION" SAFETY PROBLEM THAT NEEDS TO BE RESOLVED.*DT A "SHUDDER / HESITATION" RANDOMLY OCCURS AT SLOWER SPEEDS. I'VE BROUGHT UP MY CONCERN EACH TIME I HAVE HAD MY VEHICLE IN FOR REGULARLY SCHEDULED SERVICE. I HAVE ONLY 28000 MILES ON IT. THE MECHANICS REPORT THAT "IT DIDN'T OCCUR FOR THEM, OR SHOW-UP ON THEIR COMPUTER, SO THEY SAY THEY CAN'T DO ANYTHING ABOUT IT". I'VE EXPLAINED EACH TIME THAT IT OCCURS RANDOMLY, AND MOSTLY AT SLOW SPEED WHEN SLOWLY COMING TO A STOP, WHEN PARKING PULLING IN OR OUT OF A SPACE OR DRIVEWAY, AT STOP SIGNS EITHER SLOWLY STOPPING, OR PROCEEDING FORWARD AT A LIGHT OR INTERSECTION, AND SOMETIMES WHEN TRYING TO TURN INTO THE FLOW OF TRAFFIC. I AM POSITIVE THAT HYUNDAI IS VERY AWARE OF WHAT THE PROBLEM IS WITH THE 2016 TUCSON ECO DCT. I RECENTLY RECEIVED A LETTER FROM HYUNDAI REFERRING TO A 'PROPOSED CLASS ACTION SETTLEMENT', BUT IT WAS EXPIRED ALREADY ! I MENTIONED THERE WERE OVER 300 COMPLAINTS OF A SIMILAR "SHUDDER / HESITATION" ON ONE WEB SITE ALONE! THIS IS A DANGEROUS PROBLEM THAT COULD RESULT IN A REAR END OR INTERSECTION COLLISION BECAUSE OF THE "SHUDDER / HESITATION" THAT OCCURS RANDOMLY. I HAVE PASSENGER WITNESSES AS WELL. THERE IS DEFINATELY A DANGEROUS SAFETY DEFECT CAUSING A "SHUDDER" IN THE 2016 TUCSON ECO DCT THAT NEEDS TO BE RESOLVED. I WAS GIVEN A HYUNDAI COMPLAINT DEPT. NUMBER TO CALL, AND I REPORTED THE PROBLEM. THE CLAIM ADMINISTRATOR SEEMED QUITE AWARE OF SIMILAR COMPLAINTS. HE GAVE ME A CLAIM NUMBER, AND SAID HE WOULD CALL ME BACK MONDAY, TO 'SET UP ANOTHER SERVICE APPOINTMENT', AND "ARRANGE FOR A SPECIALIST" TO BE THERE. I RECEIVED A CALL ON WEDNESDAY, AND WAS NOW INFORMED "THERE WAS NOTHING MORE HE COULD DO", AND HE WAS "CLOSING OUT MY CASE NUMBER, AND SUGGESTED I JUST BRING IT TO THE DEALER AGAIN", AND RE-FILE A NEW CLAIM# !
Mileage: 28,000
HELLO, I BOUGHT A USED 2016 HYUNDAI TUCSON ECO LESS THEN A MONTH AGO FROM AUTONATION THAT HAD ONLY 40,000 MILES ON IT. WITHIN 2 WEEKS OF BUYING THE VEHICLE, THE CHECK ENGINE TURNED ON FOR A P259F TROUBLE CODE FOR A TURBOCHARGER POSITION SENSOR THAT I HAD GOT FROM USING AUTONATION'S VEHICLE APP. NATURALLY , I CALLED AUTONATION TO HAVE MY CAR FIXED, BUT THE ENGINE LIGHT HAD GONE OFF BEFORE I BROUGHT MY IN VEHICLE IN FOR REPAIRS. WHEN I DID BRING MY VEHICLE IN TO THE DEALERSHIP, THEY CONFIRMED THAT THERE WAS A CHECK ENGINE LIGHT ON FROM MY TURBO, BUT THAT IT HAD GONE OFF AND THAT THE CAR WAS FUNCTIONING NORMALLY, AND TO GO TO A HYUNDAI DEALERSHIP FOR A SPECIAL DIAGNOSTIC IF THE ISSUE CONSISTED. ON THE SAME DAY OF GETTING MY CAR BACK, I STARTED NOTICING ENGINE PERFORMANCE ISSUES, MY ACCELERATION WOULD BE AFFECTED BY 1 TO 2 SECONDS WHERE THE CAR WOULD NOT GO, AND WHEN IT WOULD FINALLY NOTICE THE THROTTLE IT WOULD JUMP KICK THE CAR. ALSO THE WORST OF ALL, IT ALSO CUT OUT AT ONE POINT WHERE IT DID NOT WANT TO GIVE ANY SORT OF THROTTLE AT ALL, I NEEDED TO HAVE MY FOOT ALL THE WAY DOWN ON THE PEDAL TO JUST GO 30 MPH. DURING THAT TIME I NOTICED THAT THE ENGINE WOULD BE REVVING HIGH WHILE NO SPEED WAS BEING GAINED, AND NO CHECK ENGINE LIGHTS WHERE GOING OFF EITHER. BECAUSE OF THAT, I WAS ALMOST INVOLVED IN AN ACCIDENT WHERE I COULD NOT ACCELERATE OUT OF AN INTERSECTION WHEN MAKING A TURN. WHAT MAKES ME BELIEVE THIS IS THE TURBO ELECTRICAL PROBLEM, IS THAT THE WAY I GOT MY CAR TO ACCELERATE NORMALLY IS THAT I PARKED IT AND RESTARTED IT, AFTER THAT IT STARTED ACCELERATING NORMALLY, BUT AT TIMES THE ACCELERATION WOULD STILL BE AFFECTED.
Mileage: 42,500
THIS ISSUE RECUR AFTER THE FIRST INCIDENT THAT MADE US GO BACK AND FORTH TO THE DEALERSHIP 3YRS AGO. HYUNDAI OF SEATTLE SHOULD HAVE A FULL RECORD OF THIS ISSUE. RECENTLY THEN, OUR CAR SHOWS SIMILAR ISSUES. THE CAR IS SLOW TO ACCELERATE FROM STOP TO GO. DOES NOT PICK UP ACCELERATIONS WHEN YOU STEP ON THE GAS. ON INCLINED OR CLIMB, ENGINE HAS A HARD TIME AND SEEMS TO SHAKE A BIT THEN STEADY ITSELF AFTER 2 MINS AS YOU STEP IN THE GAS TO KEEP IT IN MOTION
Mileage: 60,000
THE TRANSMITTION FAIL AND DOING A HITS IN LOW VELOCITY OTHER STING IS WHEN I TAKE A UP HILLS AND STOP THE SUV, IT GO BACK QUICKLY AND IS VERY DANGEROUS, BECAUSE THE SUV CAN,T HOLD IN STAND BY UNTIL STAR THE TRIP
Mileage: 30,000
ON DEC 17, 2019 AT THE INTERSECTION OF PINEVILLE MATTHEWS RD AND 485 IN PINEVILLE N.C.AT APPROX 5:00 PM TURNING LFT ON TO 485 I WAS NEARLY T BONED AT THE INTERSECTION DUE THE DUAL CLUTCH TRANSMISSION NOT ENGAGING IN 1ST GEAR AND THEN LUNGING FORWARD WHEN IT DID.THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I HAVE OWNED THE VEHICLE.THE SUV NOW HAS 40,000 MILES ON IT. I HAVE TAKEN THE CAR TO THE DEALERSHIP EACH TIME. WERE THEY WILL NOT DOCUMENT WHAT I ASK THEM TO DOCUMENT AND ONLY RECORD AN EVASIVE STATEMENT OF DRIVING CONCERNS.AND TELL ME IN THE END WE DID RESET THE CONTROL MODULE BUT WERE NOT ABLE TO REPLICATE YOUR CONCERN. THE TRANSMISSION ALSO SHUTTERS AT TIMES WHILE IN GEAR. DEALERSHIP KEFFER HYUNDAT MATTHEWS N.C.
Mileage: 40,100
WHILE STOPPED AT A STOP SIGN I LET OFF THE BRAKE AND HIT THE GAS AND THE CAR DID NOT WANT TO MOVE IT SEEMED LIKE IT WAS IN NEUTRAL AND ONCE IT STARTS MOVING THE CAR STARTS JERKING AND SLIPS FROM 1 TO 2ND GEAR. SAME THING HAS HAPPENED AT TRAFFIC LIGHTS, AND MERGING INTO TRAFFIC. AFTER TAKING IT TO THE DEALER AND REPROGRAMMING THE COMPUTER IT WILL STILL DO IT. THE CAR HAS 56K MILES ON IT AND IT SEEMS TO BE DOING IT MORE OFTEN NOW. I REALLY DIDN'T THINK ANYONE ELSE HAD THIS ISSUE, BUT AFTER READING UP ON IT, IT SEEMS TO BE A COMMON ISSUE ON THE 1.6 TURBO TUCSON. ALSO THE REAR BRAKE LIGHTS SEEM TO STOP WORKING AND ALL OF A SUDDEN JUST WORK AS IF ANYTHING WAS WRONG. THIS HAS HAPPENED A FEW TIMES AS WELL. I'M AFRAID WE'RE ARE GOING TO GET INTO AN ACCIDENT BECAUSE OF THIS.
Mileage: 15,000
RECENTLY BOUGHT 2016 HYUNDAI TUCSON LIMITED AND THE CAR HAS 29,000 MILES ON IT. WHEN IN TRAFFIC AND REMOVE MY FOOT FROM THE BRAKE THE CAR WITH SHAKE AS IT IS ABOUT TO STALL OUT AND THEN FINALLY KICK IN AND START MOVING FORWARD NORMALLY. I'VE TRIED TO PULL OUT INTO TRAFFIC AND HAD THE CAR STALL FOR A SECOND BEFORE GOING FORWARD. I DON'T FEEL SAFE PULLING OUT UNLESS I HAVE ENOUGH TIME FOR THE OTHER CAR TO STOP JUST IN CASE THE CAR DOES STALL OUT. I WAS TOLD BY THE DEAL THAT THE GOOD NEWS IS THE CAR IS SUPPOSED TO ACT LIKE THIS. DEALERS SEEM TO KNOW ABOUT THIS ISSUE BUT SINCE THE COMPUTER DOESN'T THROW UP A FLAG THEY DON'T DO ANYTHING ABOUT IT.
Mileage: 29,000
EVERY DAY MY CAR STUTTERS AS I BEGIN MY DAY TO WORK. IT LAGS IN ACCELERATION AT LEAST ONE TO THREE TIMES A DAY. IT HAS HAPPENED WHEN I ACCELERATE IN RUSH HOUR, TRYING TO GO AFTER A LIGHT TURNS GREEN, OR SPEEDING UP JUST IN GENERAL. I HAVE KIDS IN MY CAR CONSTANTLY BECAUSE OF MY JOB AND I CAN RECALL TWO TIMES THAT I'VE ALMOST BEEN HIT BECAUSE MY CAR DIDN'T DO AS I NEEDED IT TO. IT HAS FREAKED ME OUT AND I WONDER IF I'M GOING TO GET STUCK ONE DAY, IT SPUTTERS AND I DON'T FEEL LIKE MY RIDE HOME IS GUARANTEED. I ALWAYS THOUGHT IT WAS JUST A TURBO THING, BECAUSE I'VE NEVER OWNED A CAR WITH TURBO BUT NOW I'M REALIZING OTHER PEOPLE HAVE THIS ISSUE AND IT HAS NOTHING TO DO WITH ME OR MY DRIVING. IT HAPPENS ON THE FREEWAY, IT HAPPENS ON THE CITY STREET AND IT HAPPENS PULLING OUT OF MY DRIVEWAY. THIS HAS HAPPENED SINCE I'VE OWNED THE CAR AND I'M SAD TO SAY I'VE THOUGHT IT WAS JUST MY MAKE AND MODEL THIS WHOLE TIME.
Mileage: 54,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED, QUIVERED, AND SOMETIMES STALLED WHILE COMING OUT OF A TURN AND CHANGING LANES. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS PREVIOUSLY TAKEN TO MURDOCK HYUNDAI (4646 S. STATE ST, MURRAY, UT) WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Mileage: 15,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND AND THEN SUDDENLY ACCELERATED/LUNGED FORWARD. THE VEHICLE WOULD ALSO SHUDDER AND VIBRATE WHILE DRIVING AT VERY LOW SPEEDS. ALSO, ON OCCASION, THE ENGINE AND RPMS WOULD REV VERY HIGH WHILE DEPRESSING THE ACCELERATOR PEDAL; HOWEVER, THE SPEED WOULD NOT INCREASE, WHICH MADE IT VERY DIFFICULT WHILE PASSING OTHER VEHICLES. THE VEHICLE WAS TAKEN TO PRESTIGE HYUNDAI (768 E. CHESTER ST, KINGSTON, NY), BUT THE CAUSE OF THE FAILURES COULD NOT DUPLICATED. THE DEALER STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50.
Mileage: 50
I CANNOT ACCELERATE INTO TRAFFIC. THERE IS A HESITATION IN THE ACCELERATOR. SOMETIMES NOTHING HAPPENS, SOMETIMES IT CHUGS FIRST THEN GOES. I HAVE TROUBLE MERGING AND GETTING INTO TRAFFIC. IT IS UNRELIABLE FROM A STATIONARY TO MOVEMENT.
EVEN AFTER REPROGRAMMING OF MY 2016 TUCSON DUAL CLUTCH TRANSMISSION (DCT), I STILL WORRY ABOUT THE SAFETY OF THE CAR. TRANSMISSION IS STILL HERKY-JERKEY WHEN CREEPING ALONG IN TRAFFIC. ON A COUPLE OF OCCASIONS AT HIGHER SPEED (SAY MERGING INTO TRAFFIC AT 50-70 MPH) THE TRANSMISSION HAS BEEN SLOW TO CHANGE GEARS, AND ON AT LEAST ONE OCCASION THE TRANSMISSION TEMPORARILY WENT INTO A "NEUTRAL' STATE TEMPORARILY DISCONNECTED FROM POWER TRANSFER FROM THE ENGINE. IF THAT WERE TO HAPPEN SAY WHEN CROSSING TRAFFIC IT COULD BE VERY DANGEROUS.
Mileage: 32,000
TRANS DOESN' WORK RIGHT IN FIRST GEAR DOES'T GO IN GEAR RIGHT A WAY I WILL GET REAR ENDED ONEDAY
THE CAR STALLED(DID NOT ACCELLERATE WHILE MERGING IN TO TRAFFIC FOR ABOUT 3 SECONDS . THIS REQUIRED ONCOMING TRAFFIC TO BRAKE TO PREVENT AN ACCIDENT. THE SPEED LIMIT WAS 40MPH ON A STREET CIRCLING A MALL.THIS IS THE THIRD TIME THIS PROBLEM HAS OCCURRED OWNING THIS CAR WHICH ONLY HAS A LITTLE OVER 13800 MILES ON IT I HAVE SINCE CHECKED WITH THE DEALERSHIP AND THERE ARE NO OUTSTANDING RECALLS FOR THIS PROBLEM AND NO SOLUTION TO THIS PROBLEM. I THEREFORE THINK THERE IS A SAFETY ISSUE WITH THE DCT AND ENGINE SOFTWARE/HARDWARE THAT COULD LEAD TO AN ACCIDENT.
Mileage: 13,800
PASSENGER AIR BAG COMES ON AT TIMES. TRANSMISSION SOME TIMES WILL NOT MOVE THE CAR.
Mileage: 18,125
YOU RANDOMLY GET NO RESPONSE WHEN ACCELERATING TO MOVE INTO TRAFFIC..LIKE IT'S NOT GETTING ANY GAS, THEN ALL OF A SUDDEN YOU CAN FEEL TRANSMISSION GOING INTO GEAR AS IT FINALLY CATCHES. WHEN IN SLOW, CRAWLING FREEWAY TRAFFIC, IT'S ALWAYS JERKING WHEN BARELY MOVING- AS A MANUAL TRANSMISSION DOES WHEN YOU DON'T GIVE IT ENOUGH GAS...FIRST TIME ISSUES HAPPENED WHEN I WAS MAKING A LEFT HAND TURN ON A 50MPH HIGHWAY AGAINST ONCOMING TRAFFIC FROM A STOP. THIS IS NOT A SOUND VEHICLE IN MY OPINION. YOU NEVER KNOW HOW LONG IT'S GOING TO TAKE TO MAKE TURNS INTO TRAFFIC OR JUST LEAVING A PARKING SPOT..YOU GET THE HERKY-JERKY UNTIL TRANSMISSION CATCHES. AND IT'S NOT ALL THE TIME, VERY RANDOM. FREEWAY DRIVING IS FINE SO FAR, WHICH IS WHAT MOST OF MY COMMUTE IS. BUT UNTIL REACHING FREEWAY SPEEDS, IT'S ALWAYS A WORRISOME DRIVE.
Mileage: 22,000
CAR DOESN'T ALWAYS ACCELERATE WHEN YOU PUSH GAS PEDDLE.I HAVE TO WAIT TO PULL INTO TRAFFIC BECAUSE I AM NOT SURE CAR WILL GO WHEN I HIT GAS.NEVER KNOW WHEN THIS WILL HAPPEN. ONLY HAPPENS FROM A STOP OR GOING SLOW.THE HYUNDAI DEALER SAID THEY HAVE A DIFFERENT TRANSMISSION IN THE 2019 TUCSON.I AM SURE THEY WILL NOT DO ANYTHING ABOUT IT UNLESS ENOUGH PEOPLE GET HURT OR KILLED.I KNOW TWO OTHER PEOPLE WITH THE SAME VEHICLE AND THEY HAVE THE SAME PROBLEM.
Mileage: 15,886
MY VEHICLE STALLS TO ACCELERATE.WHEN I HIT THE GAS IT WILL STALL TO MOVE, IT'S DRAGGING VERY SLOW. THIS IS VERY SCARY WHEN I'M DRIVING AND MY SUV SLOWS DOWN WHEN OTHER CARS ARE DRIVING FAST BEHIND ME.
I'VE NOTICED A LAG IN PRESSING ON THE GAS PEDAL MANY TIMES, BUT THERE HAVE BEEN SPECIFIC INSTANCES WHERE IT'S BEEN SIGNIFICANT. I WAS PULLING ACROSS TRAFFIC TURNING LEFT FROM A STOP, AND IT FELT AS THOUGH THE ENGINE STALLED AND TOOK ABOUT 5 SECONDS TO CATCH. THIS ALSO OCCURS WHEN PULLING INTO MY WORK PARKING LOT THAT IS ON A HILL, I OFTEN GET STUCK FOR ABOUT 5 SECONDS BEFORE IT CATCHES.
HORRIBLE HESITATION UPON ACCELERATION!!! AFRAID OF HAVING AN ACCIDENT. ALSO, LAST EVENING I WAS STUCK IN CONSTRUCTION TRAFFIC AND MY TRANSMISSION STARTED OVERHEATING!!! A FEW MINUTES LATER THE CAR STOPPED!! I WAS ON A MAJOR ROAD AND NOW CAUSED MORE OF A TRAFFIC JAM. HAD TO SIT THERE FOR 10MINUTES TILL IT COOLED ENOUGH AND THE LIGHT WENT OFF.
Mileage: 41,020
MY VEHICLE STALLS WHEN I HIT THE GAS. HAS TROUBLE SWITCHING GEARS.
THE VEHICLE STALLS WHILE, FROM A STOP, TRYING TO MERGE INTO TRAFFIC. IT SEEMS TO BE A WELL KNOWN ISSUE WITH THIS VEHICLE AND THE DEALER TOLD ME JUST LEARN HOW TO DRIVE IT. WE HAVE ALMOST BEEN HIT SEVERAL TIMES DUE TO THIS DEFECT AND MY WIFE REFUSES TO DRIVE THE TUCSON. HYUNDAI TOO KNOWS OF THIS ISSUE AND HAS HAD NO RECALL FOR THIS ISSUE. I UNDERSTAND THERE HAS ALSO BEEN LAW SUITS FOR THE LEMON LAW AGAINST THIS VEHICLE BUT, THE DEEP POCKETS OF HYUNDAI'S CORPORATE LAWYERS ALWAYS WINS OUT. DO PEOPLE HAVE TO BECOME SERIOUSLY INJURED OR PERHAPS DEAD BEFORE A RECALL HAPPENS? THE DATE BELOW REFLECTS THE LAST TIME I WAS ALMOST HIT BECAUSE THE CAR STARTED TO MOVE AND THEN STOPPED.
Mileage: 25,000
EVER SINCE PURCHASE OF THE VEHICLE WE HAVE EXPERIENCED HESITATION WHEN ACCELERATING FROM A STOP ON A CITY STREET. THIS IS VERY DANGEROUS WHEN MAKING AN UNPTOTECTED LEFT TURN AND THE CAR WON'T PICK UP AND GO. I TOOK IT TO THE DEALER AND THEY MADE SOME ADJUSTMENT BUT I AM STILL HAVING THE PROBLEM.
Mileage: 40
ON SEVERAL OCCASIONS WHEN DEPRESSING THE GAS PEDAL, THE RPMS GO UP BUT THE VEHICLE DOESN'T MOVE. IT HAS HAPPENED FROM A DEAD STOP, AND ALSO WHEN ACCELERATING WHEN ALREADY MOVING, BOTH AT LOW RATES OF SPEED AND ON THE INTERSTATE.
Mileage: 42,000
WHILE MY VEHICLE WAS IN MOTION, DRIVING DOWN A MOUNTAIN HIGHWAY AT APPROX. 40 MPH THE RPM REVVED UP TO 5 RPM AND WOULD NOT COME DOWN EVEN WHEN COMING TO A COMPLETE STOP AND PUTTING IT INTO PARK. I ALSO HAVE CONSTANT HESITATION WITH THE ENGINE WHEN STOPPING AT A LIGHT IN TOWN AND THEN MOVING FORWARD FROM A COMPLETE STOP. THE CAR JERKS AND THEIR IS DELAY TO GO WHEN PRESSING THE GAS PEDAL AFTER BEING STOPPED AT A LIGHT. THE CAR WILL AT TIMES NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF A PARKING SPACE. I HAVE FOUND THAT WHEN THIS HAPPENS I HAVE TO COMPLETELY PUT CAR IN PARK AND TURN THE CAR OFF, THEN RESTART THE CAR AND PUT IT INTO REVERSE BEFORE I CAN BACK IT OUT SUCCESSFULLY.
Mileage: 93,000
WHEN ACCELERATING FROM A STOP, THE VEHICLE IS NOT RESPONSIVE YET THE RPMS INCREASE THEN MAKING IT JUMP AND SHUDDER, IT IS VERY DIFFICULT TO CONTROL YOUR SPEED WHEN ACCELERATING FROM A STOP. ADDITIONALLY, WHILE AT SLOW SPEEDS, THE VEHICLE SHUDDERS AND BUCKS. THIS OCCURS IN ANY SITUATION WHERE THE VEHICLE IS STOPPED; AT STOP SIGNS, STOPLIGHTS, STOP AND GO TRAFFIC, WHILE TURNING, ETC..I HAVE HAD THIS 2016 VEHICLE FOR ONE WEEK AND THE DID CHECK SAFETY RECALLS FOR THE VIN. THERE WERE NO UNRESOLVED RECALLS FOR THIS VEHICLE. HOWEVER, I SEE THAT A RECALL CONCERNING THIS ISSUE WAS ISSUED FOR MY SAME YEAR, MAKE, AND MODEL. AFTER DOING SOME RESEARCH, I HAVE FOUND HUNDREDS OF SIMILAR REPORTS.
Mileage: 33,000
PURCHASED 2016 HYUNDAI TUCSON ECO FROM A USED CAR DEALER. CARFAX REPORTED NO OPEN RECALLS. CONCERNED WITH HESITATION WHEN PRESSING GAS WHEN IN A STOPPED POSITION TO MOVING AT STOP SIGN OR STOPLIGHT . RECALL 149, BUT THIS VIN IS NOT SHOWING A RECALL.
Mileage: 45,529
AT CERTAIN INSTANCES, THE VEHICLE WON'T MOVE FROM A COMPLETE STOP. I STEP ON THE ACCELERATOR AND VEHICLE IS NOT BUDGING MAKING ME WORRY THAT THE VEHICLE BEHIND ME WILL HIT ME. IF IT MOVES AT ALL, THERE IS A DRAG, THEN IT WILL SUDDENLY LUNGES FORWARD WHERE I ALMOST HIT THE VEHICLE IN FRONT OF ME.
Mileage: 29,500
WHEN SLOWING DOWN THE CAR SHAKES WHEN I STEP ON BREAK AND IT SHAKES WHEN I STEP ON GO DURING DRIVING
IN AUGUST 2016 I PURCHASED A 2016 HYUNDAI TUCSON LIMITED. SINCE DAY ONE, WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE, AS A RESULT MY CAR DOES NOT RESPOND TO ACCELERATION AT ALL TIMES. DURING MY FIRST MONTH OF OWNERSHIP THE DEALER DID A SOFTWARE UPDATE WHICH DID NOT FIX THE PROBLEM. THIS IS BECOMING INCREASINGLY DANGEROUS, MY WIFE'S IS THE PRIMARY DRIVER AND SHE IS RELUCTANT TO DRIVE IT FOR FEAR THAT SHE WILL BE INJURED IN AN ACCIDENT. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. THEY DO, HOWEVER, ACKNOWLEDGE THAT THE PROBLEM IS A DESIGN ISSUE IN THE TRANSMISSION. THIS PROBLEM PERSISTS NO MATTER WHAT DRIVE MODE I AM IN. I HAVE TRIED TURNING OFF THE AC BUT THAT HAS NO AFFECT. I HAD ONE INSTANCE WHERE, WHILE MOVING FROM STOP TO MAKE A LEFT TURN IN AN INTERSECTION, THE CAR STUMBLED AND STALLED IN THE INTERSECTION AND WE NARROWLY MISSED BEING HIT BY THE CAR BEHIND ME. WE HELP WITH TRANSPORTATION FOR THE GRANDKIDS AND WE CANNOT DRIVE THE 10 YEAR OLD IN THIS CAR, SHE GETS CAR SICK FROM THE SHUDDERING/HESITATION. AS A RESULT, WE HAVE TO SUBSTITUTE ANOTHER VEHICLE ON THE DAYS WE DRIVE HER.
Mileage: 50
SINCE TAKING OWNERSHIP OF THE VEHICLE, I'VE EXPERIENCED CONCERNS WITH THE VEHICLE BUCKING WHEN MOVING AT SLOW SPEEDS SUCH AS IN BUMPER TO BUMPER TRAFFIC. THE CAR HESITATES TO DRIVE AFTER A STOP AT AN INTERSECTION AND MAKES A WINDING NOISE WHEN IT FINALLY DOES ACCELERATE. ONE INCIDENT OCCURRED WHEN I WAS IN THE DRIVE-THRU LANE AT MCDONALD'S AND THE VEHICLE OVERHEATED. I HAD TO PULL OVER AND ALLOW THE CAR TO COOL DOWN FOR 30 MINUTES. ANOTHER INCIDENT OCCURRED WHEN DRIVING IN A PARKING MALL STRUCTURE WITH AN INCLINED ROAD, THERE SEVERAL CARS BEHIND ME AND THE VEHICLE OVERHEATED, I HAD TO PULL OVER IN AN UNSAFE LOCATION PUTTING FAMILY AND ME IN DANGER BY VEHICLES PASSING BY IN A VERY NARROW LANE AND ALLOW THE VEHICLE TIME TO COOL OFF AGAIN. LAST WEEK WHILE AT A SHOPPING CENTER I PUT THE VEHICLE IN REVERSE AND IT JOLTED FORWARD ALMOST STRIKING A PEDESTRIAN. I'VE TAKEN THE CAR TO THE DEALER COUNTLESS TIMES (SERVICE RECORDS ARE ATTACHED). THE LAST DIAGNOSIS THERE WAS AN INTERNAL OIL LEAK IN THE TRANSMISSION. THEY EVENTUALLY ENDED UP REPLACING THE TRANSMISSION WITH A REMANUFACTURED TRANSMISSION, BUT THE ISSUE IS STILL OCCURRING. I HAVE SINCE PARKED THE VEHICLE AS I REFUSE TO CONTINUE DRIVING AN UNSAFE CAR. I REACHED OUT TO HYUNDAI AND EXPRESSED MY CONCERNS, BUT NO RESOLUTION HAS BEEN REACHED. PLEASE PROVIDE SOME SUPPORT IN GETTING THIS MATTER RESOLVED.
Mileage: 44,000
VEHICLE HAS THE 1.6 LITER TURBO ENGINE W/ DUAL CLUTCH TRANSMISSION. FROM A STOP THE VEHICLE HESITATES TO ACCELERATE AND THEN TAKES OFF. TRIED BEING MORE AGGRESSIVE ON GAS PEDAL BUT STILL HESITATES, THEN IT REALLY SHOOTS OFF. VEHICLE HAS 3 MODES OF DRIVING- NORMAL, ECO, SPORT. TRIED ALL 3 AND PROBLEM REMAINS. ALTHOUGH I CAN'T DUPLICATE/CONFIRM RESULTS IT SEEMS TO OPERATE [SLIGHTLY] BETTER IN LOWER TEMPS (50-70F DEGREES) VS HOT TEMPS (85-95F). DISCONCERTING OR DANGEROUS WHEN PULLING OUT INTO TRAFFIC.
Mileage: 26,000
ENGINE FAILER,HYUNDIA WANTS ENGINE RETURNED NOT ALLOWING DEALER TO DISASEMBLE ENGINE IN ORDER TO FIND OUT THE CAUSE.CAR REVS UP WHEN ECLERATING FAST IN TRAFFIC EXTREMELY DANGEROUS CAR WILL NOT MOVE UNTIL LETTING OFF ACCELERATOR.
Mileage: 117,000
WHEN PULLING OUT ONTO A ROAD FROM A STOP SIGN, MY CAR WILL BARELY ACCELERATE, AND THE RPMS WILL RACE FOR A FEW SECONDS BEFORE THE CAR SUDDENLY LURCHES INTO GEAR AND FINALLY MOVES. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS (THANKFULLY, NO ACCIDENTS YET). THIS DOESN'T HAPPEN EVERY TIME, BUT ENOUGH TO BE VERY DANGEROUS, ESPECIALLY WITH NEW DRIVERS IN MY HOUSE. I TALKED TO THE HYUNDAI SERVICE CENTER, AND THEY ACTED LIKE THEY HAD NEVER HEARD OF SUCH THING -- EVEN THOUGH THERE ARE COMPLAINTS ALL OVER THE INTERNET. THEY SAID TO BRING IT IN AND THEY COULD TRY TO DUPLICATE IT, BUT IN THE ABSENCE OF A "CHECK ENGINE" LIGHT, THEY DOUBTED THEY WOULD FIND ANYTHING WRONG. ALSO, WHEN CREEPING ALONG IN TRAFFIC, THE CAR SHUDDERS LIKE IT WANTS TO STALL. IN EITHER SCENARIO, IT'S EMBARRASSING TO HAVE PASSENGERS IN THE CAR. I CAN'T WAIT TO GET RID OF THIS CAR.
Mileage: 30,000
DUE TO THE DUAL CLUTCH TRANSMISSION, MY VEHICLE SHAKES AND STALLS WHEN TRYING TO PUSH ON THE GAS AND ACCELERATE. THE ENGINE LOSES POWER AND I'M STEPPING ON THE ACCELERATOR WHILE MY WHOLE VEHICLE SHAKES AND MAYBE GOES FORWARD ABOUT TWO FEET OVER 20 SECONDS BEFORE IT WILL ACTUALLY START MOVING LIKE IT SHOULD, OFTEN TIMES LEAVING ME IN AN UNSAFE POSITION IF THIS HAPPENS WHILE MAKING A LEFT HAND TURN AND GAGING WHEN I CAN SAFELY PROCEED THROUGH ONCOMING TRAFFIC.
Mileage: 19,000
IT SHOCKS ME THE FATALITY RATE WITH THESE VEHICLES ISN'T THROUGH THE ROOF, I'VE TAKEN MY VEHICLE TO THE SHOP 4 TIMES ALREADY AND HAVEN'T HAD IT 6 MONTHS YET, THE COMPLETE LOSS OF POWER WHEN YOU ACCELERATE IS DANGEROUS & I'M SURPRISED ACCIDENTS WHILE PULLING OUT INTO ON COMING TRAFFIC ISN'T EXTREMELY HIGH, BECAUSE THE LACK OF POWER,PULL, HESITATION & AT TIMES NEARLY CUTTING OFF IS GONNA GET SOMEONE HIT BY A SEMI AND THE ONLY THING EITHER OF THE HYUNDAI SERVICE DEPARTMENTS SAY IS "IT'S JUST THE DOUBLE CLUTCH 7 GEAR TRANSMISSION AND THAT'S NORMAL, WELL IF THE TRANSMISSION SKIPPING AND CAUSING STUDDERING HESITATION AND LITTLE TO NO ACCELERATION WHEN TAKING OFF IS NORMAL THEN I DON'T KNOW HOW HYUNDAI IS STILL IN BUSINESS, IT'S AWFUL AND IT'S DANGEROUS. AND OMG IS IT EMBARRASSING PULLING THROUGH AND DRIVE THROUGH OR EASING UP TO A LIGHT OR SOMETHING, BECAUSE IT SPITS AND SPUTTERS AND JUMPS SO BADLY AND NEARLY CUTS OFF, BUT I'M TOLD BY GUYS IN THE SERVICE DEPT IT'S NORMAL BECAUSE OF THE TRANSMISSION THAT'S IN IT!! W$#T+$7F?#$@
Mileage: 57,388
BOUGHT CERTIFIED 2016 HYUNDAI TUCSON TURBO LTD WITH ECO AND DUAL CLUTCH TRANSMISSION. I'VE HAD IT FOR 5 DAYS. I BOUGHT IT FOR MY SON AND DAUGHTER TO ATTEND HIGH SCHOOL. THE CAR KEPT ACTING LIKE IT WAS GOING TO STALL AT EVERY STOP, IT KEPT STUTTERING, AND WHEN YOU ARE ACCELERATING AND TAKE YOUR FOOT OFF THE PEDAL THE RPMS KEEP RISING, AND DOESN'T SWITCH GEARS. IT REFS AND RPM GOES UP BUT IT DOESN'T SWITCH GEARS UP OR DOWN SHIFT EITHER. THE ENGINE REVS HIGH AND WON'T SWITCH GEARS. IT'S LIKE IT WANTS TO ACCELERATE WHEN YOU WANT IT TO SLOW DOWN AND WHEN STOPPED IT WANTS TO STALL. TODAY IT HAPPENED. WE CAME TO A STOP SO WE COULD TURN LEFT ONTO AN ONRAMP ON HIGHWAY, (HAVE TO CROSS OVER OTHER LANE TO GO ON ON RAMP), AND IT STUTTERED AND STALLED ON OPPOSITE ONCOMING TRAFFIC SIDE, BEFORE WE COULD REACH THE RAMP. MY SON WAS DRIVING AND I WAS IN FRONT SEAT AND DAUGHTER WAS IN BACK SEAT, I GOT SCARED, AS YOU CAN'T SEE WHAT COMING OVER THE HILL ON SIDE WE STALLED (ONCOMING TRAFFIC). THE GUY SAW WE HAD STALLED AND RAN OUT AND STARTED WAVING SOMETHING DOWN. IT WAS AN ONCOMING SEMI. THANKFULLY HE WAS ABLE TO REDIRECT HIM OR WE WOULD HAVE BEEN STRUCK. WE GOT THE CAR STARTED AGAIN AND WERE ABLE TO GET HOME. I LOOKED UP WHAT HAD HAPPENED AND SAW THAT THERE WAS A MASS RECALL OF MY EXACT CAR MODEL, IN THE EXACT TIME FRAME OF VEHICLE BEING MADE. THE RECALL WAS FOR THE EXACT THINGS THAT ARE AND DID HAPPEN TO US. I CONTACTED THE DEALER AND ASKED THEM WHY THEY NEVER DIVULGED THIS INFORMATION AND THEY SAID THE DIDN'T KNOW. I READ ON THE NHTSA SITE THAT MY EXACT SUV, MADE THE SAME DATE, HYUNDAI HAD RECALLED, BUT MINE FOR SOME REASON IS NOT. PROBLEM IS WHEN I PUT MY VIN IN, NOTHING COMES UP FOR A RECALL. I DON'T WANT TO PUT MY KIDS BACK IN THIS CAR. I JUST DROPPED $24,000 5 DAYS AGO IN A CAR LOAN. PLEASE HELP.
CAR DOES NOT ACCELERATE SMOOTHLY. WHEN TURNING FROM A STOP, CAR HESITATES. WHEN MERGING WITH TRAFFIC, CAR HESITATES. CAR ACCELERATES TOO FAST FROM A STOP WHEN TEMPERATURE IS OVER 85 F. TRANSMISSION IS TOO INCONSISTENT. MAKES DRIVING THIS CAR A GAMBLE WITH YOUR LIFE. AFTER SEVERAL REPAIRS BY DEALER TO FIX PROBLEMS, THEY NOW SAY THIS TRANSMISSION IS A HYBRID. IT WORKS MORE LIKE A MANUAL TRANSMISSION. IT WAS SOLD AS AN AUTOMATIC TRANSMISSION. DEALER SAYS THERE IS NOTHING THAT CAN CORRECT PROBLEM. THE REPAIRS THEY HAVE MADE ARE; RECALL UPDATE DCT CONTROL LOGIC, REPLACE TEMP. SENSOR AND ECU UPDATE DCT; SEAL VACUUM PUMP UPDATE TCU (RESET).
I PURCHASED MY 2016 TUCSON NEW IN MARCH 2016 IT CURRENTLY HAS APPROXIMATELY 58,500 MILES ON IT. I HAVE ALWAYS TAKEN MY CAR TO THE DEALER FOR ALL OIL CHANGES AND REGULAR MAINTENANCE REQUIREMENTS. I NEVER HAD ANY PROBLEMS UNTIL RECENTLY, IN STOP AND GO TRAFFIC THE CAR BUCKS AND FEELS LIKE IT WILL STALL, MORE THAN IT USED TO SEVERAL MONTHS AGO. THAT I COULD DEAL WITH HOWEVER, IT ALSO BECAME UNRELIABLE WHEN I WAS TAKING OFF FROM A RED LIGHT, STOP SIGN ETC. I WOULD STEP ON THE GAS AND THE CAR WOULD NOT MOVE FORWARD I HAVE LOST COUNT HOW MANY TIMES IT HAS DONE THIS SINCE THE END OF MARCH. THE FIRST TIME I TOOK MY CAR TO KEY HYUNDAI THEY TOLD ME THEY NEEDED TO DUPLICATE WHAT I WAS TELLING THEM. AFTER A FEW HOURS I GOT A CALL AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE, SO THEY CHECKED FOR ANY DIAGNOSTIC ISSUES FOUND NONE SO TO "KEEP ME HAPPY" THEY DID A DUAL CLUTCH RELEARN. I TOOK THE CAR HOME AND REALLY NOTICED VERY LITTLE DIFFERENCE. THEN WITHIN A COUPLE OF WEEKS IT STARTED REPEATING THE HARD BUCKING AND AGAIN THERE WERE A FEW TIMES THAT AFTER I STOPPED TO WAIT FOR TRAFFIC OR A GREEN LIGHT I WOULD STEP ON THE GAS AND GO NOWHERE NO MATTER HOW FAR DOWN I PRESSED THE GAS PEDAL UNTIL ALL OF THE SUDDEN IT WOULD MOVE FORWARD. I BROUGHT THE CAR BACK TO HYUNDAI ON MAY 6, 2019 AND FOR THE LAST 10 DAYS THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND THERE IS NOTHING THEY CAN DO. I AM DUE TO PICK UP MY CAR FROM THEM TOMORROW AND THEY WILL HAVE DONE NOTHING EVEN THOUGH THEY KNOW I AM A LOYAL CUSTOMER AND HAVE NEVER HAD A COMPLAINT PRIOR TO THIS, AND EVEN THOUGH THEY TOLD ME THERE ARE KNOWN ISSUES WITH THIS CAR AND WHAT I AM DESCRIBING AND THAT IS BECAUSE WHEN THEY CALLED HYUNDAI THEY WERE TOLD THAT THEY MUST DUPLICATE THE ISSUE OR NO REPAIR. THAT NOW LEAVES MY SAFETY IN QUESTION WHEN DRIVING MY CAR.
Mileage: 57,000
WHEN I PUSH THE ACCELERATION FROM A COMPLETE STOP THE VEHICLE WILL NOT ACCELERATE. IT ALSO JERKS WHEN SLOWING DOWN FROM GEAR 2 TO 1.THIS HAPPENS A LOT ON THE CITY STREET OR WHEN IN TRAFFIC AND HAS ALMOST CAUSED WRECKS MULTIPLE TIMES. I HAVE TAKEN IT TO A MACHANIC AND THEY REPLACED THE SPARK PLUGS AND COILS BUT THE VEHICLE IS STILL DOING THIS AND I AM UNABLE TO DRIVE IT IN FEAR OF A CRASH UNTIL FIND OUT IF THIS IS THE SAME RECALL FROM OTHER 2016 HYUNDAI TUCSON TRANSMISSION ELECTRICAL SYSTEM MAYBE. APPRECIATE YOUR HELP.
Mileage: 82,324
MY 2016 TUCSON HAS 58500 MILES ON IT. NEVER HAD A PROBLEM UNTIL RECENTLY, IN STOP AND GO TRAFFIC THE CAR BUCKS AND FEELS LIKE IT WILL STALL, THAT I COULD DEAL WITH HOWEVER, IT ALSO BECAME UNRELIABLE WHEN I WAS TAKING OFF FROM A RED LIGHT, STOP SIGH ETC. I WOULD STEP ON THE GAS AND THE CAR WOULD NOT MOVE FORWARD I HAVE LOST COUNT HOW MANY TIMES IT HAS DONE THIS SINCE THE END OF MARCH. I CAN TELL YOU I NARROWLY AVOIDED BEING HIT AT LEAST 3 TIMES OVER THE LAST COUPLE OF MONTHS. I HAVE BROUGHT IT INTO MY HYUNDAI DEALER AND THE FIRST TIME THEY TOLD ME THEY NEEDED TO DUPLICATE WHAT I WAS TELLING THEM. AFTER A FEW HOURS I GOT A CALL AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE, SO THEY CHECKED FOR ANY DIAGNOSTIC ISSUES FOUND NONE SO TO "KEEP ME HAPPY" THEY DID A DUAL CLUTCH RELEARN. I TOOK THE CAR HOME AND REALLY NOTICED VERY LITTLE DIFFERENCE THEN WITHIN A COUPLE OF WEEKS IT STARTED REPEATING THE BUCKING AND NOT MOVING FORWARD FROM A COMPLETE STOP NO MATTER HOW FAR DOWN I PRESSED THE GAS PEDAL. I BROUGHT THE CAR BACK TO HYUNDAI AND FOR THE LAST 2 DAYS THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. I AM DUE TO PICK UP MY CAR FROM THEM TOMORROW AND THEY WILL HAVE DONE NOTHING EVEN THOUGH THEY KNOW I AM A LOYAL CUSTOMER AND HAVE NEVER HAD A COMPLAINT PRIOR TO THIS, AND EVEN THOUGH THEY TOLD ME THERE ARE KNOWN ISSUES WITH THIS CAR AND WHAT I AM DESCRIBING. I NO LONGER FEEL SAFE DRIVING THIS CAR ESPECIALLY WITH MY 8-YEAR-OLD GRANDSON WITH ME (I DRIVE HIM EVERY DAY TO SPECIALISTS).
Mileage: 58,500
THE CAR JUMPS WHEN MOVING OFF FROM A STOP. IN SOME CASES THE CAR STOPS MOVING AHEAD AND IT FEELS LIKE THE CAR IS NOT IN GEAR. THE CAR THEN TRANSMISSION REENGAGES AND THE CAR ACCELERATES HOPPING SOME TIMES. WHEN YOU STOP AGAIN THIS HAPPENS AGAIN BUT AT THE NEXT STOP IT MIGHT NOT HAPPEN.
Mileage: 10,010
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO LITHIA HYUNDAI OF FRESNO (LOCATED AT 5590 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 899-3257) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE ECOSHIFT DUAL CLUTCH TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
MY VEHICLE SOMETIMES SEEMS TO NOT WON'T TO GO WHEN TAKING OFF.
Mileage: 18,500
SEVERE HESITATION ON ACCELERATION. JERKY MOTION WHEN SLOW ROLLING. CANNOT BACK UP STEEP HILLS.
Mileage: 30,000
I PURCHASED THE 2016 HYUNDAI TUCSON IN OCTOBER 2015. THE FOLLOWING YEAR I NOTICED THAT SOMETIMES WHEN I'M STOPPED AND GO TO ACCELERATE, MY CAR WILL NOT GO ANYWHERE FOR A FEW SECONDS THEN IT TAKES OFF. THIS IS VERY DANGEROUS WHEN IT COMES TO PULLING OUT ONTO A BUSY STREET. IT DIDN'T HAPPEN OFTEN BUT HAS GOTTEN WORSE OVER THE YEARS. NOW LATELY, I HAVE BEEN GETTING 'CHECK BSD SYSTEM' WARNINGS. THIS HAPPENED ONCE ONE DAY AND THEN INCREASED SIGNIFICANTLY SINCE. NOW MY CAR WILL GIVE THAT WARNING, ACTS LIKE IT SHUTS OFF, AND WONT GO ANYWHERE AND I'LL HAVE TO RESTART MY CAR. OR SOMETIMES IT WILL BE IN 2ND OR 3RD GEAR AND THAT WARNING WILL POP UP AND IMMEDIATELY SHIFT TO 0. AFTER THIS HAPPENS THERE ARE 5-6 WARNING LIGHTS THAT LIGHT UP ON THE DASH BOARD, INCLUDING THE CHECK ENGINE LIGHT. THIS HAS PROGRESSED OVER THE LAST 3 DAYS, ULTIMATELY MAKING MY CAR NOT DRIVABLE. I AM TAKING IT IN TOMORROW. EVERY TIME THIS HAPPENS I'VE BEEN IN 'DRIVE' AND EITHER STOPPED AT A LIGHT OR EVENING IN MOTION.
Mileage: 72,500
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE MAKING A LEFT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LEHMAN HYUNDAI (LOCATED AT 21400 NW 2ND AVE, MIAMI, FL 33169, (866) 647-4751) WHERE IT WAS DETERMINED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Mileage: 46,000
ABOUT FOUR MONTHS AFTER WE PURCHASED OUR VEHICLE, IT BEGAN RATTLING WHEN WE WOULD SLOW DOWN TO PARK OR MAKE TURNS. THE BEST WAY I CAN EXPLAIN IS LIKE WHEN A MANUAL TRANSITION IS ABOUT TO SHUT OFF BECAUSE ITS NOT GOING IN TO THE CORRECT GEAR. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD US THAT BECAUSE OF THE DUAL TRANSMISSION, THIS WAS EXPECTED. THEY SAID THAT PUTTING IN ECO OR SPORT MODE THE ISSUE WOULD BE LESS NOTICEABLE. THEY EVEN SHOWED US A VIDEO ABOUT THE DUAL TRANSMISSION THINKING THAT THIS WOULD HELP FIX OUR CAR. WE HAVE RETURNED AT LEAST THREE MORE TIMES WE THE SAME CONCERN AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE CAR SINCE THE COMPUTER DETERMINED NOTHING WAS WRONG. THE BIGGEST CONCERN I HAVE IS THAT THE RATTLING HAS BECOME WORSE AND MORE CONSISTENT AND THAT THE CAR MAY STOP ALL OF A SUDDEN WHEN IM MAKING A TURN OR I CAN CAUSE AN ACCIDENT.
VEHICLE WAS IN DEALERSHIP FOR TRANSMISSION MULTIPLE TIMES THEN LAST WEEK A FUEL PUMP NOW AT THE DEALERSHIP DUE TO THE FACT VEHICLE CAUGHT FIRE AS I WAS DRIVING IT AND PULLING UP T =O MY HOME
Mileage: 15,500
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. ADDITIONALLY, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SHUDDERED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO KEYES MISSION HILLS HYUNDAI (LOCATED AT 10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345, (818) 924-4654) WHERE IT WAS DIAGNOSED THAT THE FUEL AND/OR DUAL CLUTCH TRANSMISSION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,500.
Mileage: 24,500
WHEN COLD, CAR WILL NOT ACCELERATE WELL ENOUGH TO SAFELY ENTER TRAFFIC. RESPONSE IMPROVES WHEN CAR HAS BEEN DRIVEN FOR 10 MINUTES. VERY SLUGGISH RESPONSE BY ENGINE/ TRANSMISSION.
Mileage: 35,000
MY HYUNDAI TUCSON TRANSMISSION DOES NOT SHIFT IN A LOGICAL AND PREDICTABLE MANNER, OCCASIONALLY NOT RESPONDING WHEN I NEED ACCELERATION SUCH AS PULLING INTO TRAFFIC AT A JUNCTION. MY WIFE NEARLY HAD A COLLISION WHEN THE TRANSMISSION DID NOT RESPOND CORRECTLY WHEN NEEDED. ADDITIONALLY THE CLUTCH JUDDERS AND SHAKES THE WHOLE VEHICLE WHEN MOVING SLOWLY IN TRAFFIC AND WHEN PULLING AWAY FROM A STOP. IF YOU HAVE READ ANY OF THE 300 OR MORE COMPLAINTS IN THIS SECTION YOU WILL KNOW THAT THERE IS A SERIOUS DESIGN PROBLEM WITH THE TRANSMISSION IN THIS CAR AND IT IS NOT FIXED REGARDLESS OF THE RECALLS OR BULLETINS TO DATE. MOST LIKELY HYUNDAI ARE NOT REPORTING THEIR COMPLAINT LEVELS TO YOU AS THEY SHOULD WHICH KEEPS THE WOLVES FROM THE DOOR, BUT IT DOESN'T TAKE MUCH TIME READING ALL THESE COMPLAINTS TO UNDERSTAND THERE IS A SERIOUS PROBLEM THAT IS UNRESOLVED. THE TRANSMISSION IS ELECTRONICALLY CONTROLLED AND THE SOFTWARE ENGINEERS JUST CANNOT POSSIBLY PREDICT ALL GIVEN DRIVER OR DRIVING CONDITIONS. CONSEQUENTLY ON ALMOST EVERY TRIP IN THIS CAR THERE IS A LATE SHIFT, EARLY SHIFT OR HESITATION THAT WILL OCCUR, SOMETHING THAT IS NOT WHAT I EXPECT OF IT. I HAVE A SHORT UPHILL DRIVEWAY TO MY GARAGE, AND EVERY TIME I PARK ON THE DRIVEWAY I'M NOT SURE IF I'M GOING TO HIT THE GARAGE DOOR OR NOT. I HAVE JUST NO CONFIDENCE IN ITS CONTROL-ABILITY AT ALL. THE RECALL DIDN'T FIX ANYTHING NO MATTER WHAT HYUNDAI TELLS YOU AND NOW 3 YEARS INTO THE MODEL ITS STILL THE SAME. YOU CANNOT TURN A BLIND EYE TO THIS AND HOPE IT GOES AWAY. HYUNDAI IN THE MEANTIME HAS ABANDONED THIS TRANSMISSION FOR '19 ON THE TUCSON AND THEY WANT THE PROBLEM TO DISAPPEAR, BUT THIS IS THEIR WAY OF DEALING WITH IT. PROBLEM WAS ORIGINALLY REPORTED TO HYUNDAI IN APRIL 2016 - ABOUT 6 MONTHS AFTER PURCHASE
Mileage: 1,000
ONCE PER DAY, WHILE DRIVING ON FLAT GROUND, THE CAR DISPLAYS THE MESSAGE "STEEP GRADE! PRESS BRAKE PEDAL" (PAGE 5-20 IN THE OWNERS MANUAL). WHEN THIS HAPPENS, THE CAR COMPLETELY DIES AND CAN NOT ACCELERATE. I HAVE TO PUT MY HAZARDS ON AND COAST TO THE SIDE OF THE ROAD! THIS IS EXTREMELY DANGEROUS! I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES, HOWEVER THEY CLAIM THEY CANNOT REPRODUCE IT. THE PROBLEM HAPPENS FOR ME ONCE PER DAY! I OPENED A CASE WITH HYUNDAI CORPORATE BUT THE CASE IS OPEN AND UNRESOLVED BECAUSE THE PROBLEM IS INTERMITTENT AND ONLY HAPPENS ONCE PER DAY. AN INTERMITTENT PROBLEM IS STILL A SAFETY HAZARD, ESPECIALLY WHEN IT CAUSES THE DRIVER TO LOSE THE ABILITY TO CONTROL THE VEHICLE! IT IS A SAFETY ISSUE THAT COULD DIRECTLY CAUSE AN ACCIDENT. THE NHTSA NEEDS TO BE AWARE OF THIS AND HYUNDAI AND THEIR DEALERSHIPS NEED TO TAKE OWNERSHIP AND MAKE CORRECTIVE ACTIONS BEFORE SOMEONE GETS SERIOUSLY INJURED BY THIS DEFECT. I HAVE A VIDEO OF THE ISSUE OCCURRING THAT I'M HAPPY TO SHARE AS WELL.
Mileage: 58,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) THREE TIMES, BUT WAS NEVER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE FAILURE MILEAGE WAS 32,000. *TT CONSUMER WAS ADVISED BY HOW TO STEP ON PEDALL TO PREVENT DUAL CLUTCH MOMENTARY FREEZE BY THE DEALER EMPLOYEES.*JB
Mileage: 32,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT CONSUMER NO HAS THE VEHICLE*JB
Mileage: 37,000
INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.
Mileage: 7,496
HAVE 2016 WITH A TERRIBLE TRANSMISSION SHUTTER, IN SLOW TRAFFIC THE CAR JERKS AND HAS VERY LITTLE POWER, IF YOU ATTEMPT TO MAKE A LEFT TURN ACROSS TRAFFIC YOU TAKE YOUR LIFE IN YOUR HANDS AND THE CAR CAN STALL DURING THE TURN AND YOU ARE NOW STUCK IN ON COMING TRAFFIC. IT IS VERY DANGEROUS.
Mileage: 22,000
I HAVE A 2016 HYUNDAI TUSCON LTD. 1.6 TURBO, WITH A DUAL CLUTCH TRANSMISSION (DCT). I LOVE THIS VEHICLE'S DESIGN, FEATURES, AND SPECS. THIS CAR WOULD BE FANTASTIC IF IT WERE NOT FOR THE HAZARDOUS, DEFECTIVE, AND DYSFUNCTIONAL DUAL CLUTCH TRANSMISSION. OCTOBER OF 2016 NHTSA HAD HYUNDAI TO ISSUE A RECALL AND IN 2017 A COMPUTER SOFTWARE UPDATE. NEITHER HAS FIXED THE (DCT) ISSUE. FROM A COMPLETE STOP OR A SLOW ROLLING STOP,THE VEHICLES' TRANSMISSIONS LAG, SHUDDER, BUCK, HESITATE, AND LURCHES FORWARD SHIFTING BETWEEN THE FIRST COUPLE OF GEARS. AT ITS WORST IT SEEMS TO STALL THEN PROPEL FORWARD UNCONTROLLABLY. AFTER THE 2ND GEAR THE TRANSMISSION TRANSITIONS SMOOTHLY. THIS SAFETY HAZARD COMES INTO PLAY WHEN DRIVERS ARE ATTEMPTING TO MERGE ONTO THE HIGHWAY OR TRAFFIC. ESPICALLY WHEN ATTEMPTING TO TIME AND SHOOT A GAP IN THE FLOW OF TRAFFIC. THE VEHICLE MAY OR MAY NOT ACCELERATE EFFECTIVELY OR AT ALL. THIS UNPREDICTABLE PERFORMANCE IS EXTREMLY DANGEROUS AND LIABLE TO CAUSE OR CONTINUE TO CAUSE ACCIDENTS. THE ONLY WAY TO AVOID THIS ISSUE IS TO DRIVE THE VEHICLE IN "SPORT MODE!" THE DCT ISSUE SEEMS TO ONLY AFFECT "ECO" AND "REGULAR" DRIVING MODES. THERE ARE HUNDREDS OF COMPLAINTS AND TESTIMONIES REVOLVING AROUND THE DCT PROBLEM. IT IS A KNOWN PROBLEM WITH CONSUMERS, DEALERSHIPS' SERVICE DEPARTMENTS, AND HYUNDAI CONSUMER AFFAIRS. AFTER THE INTIAL RECALL AND SOFTWARE UPDATES ON THE DCT PROBLEMS, THE VEHICLES STILL DEMONSTRATE THE SAME POOR AND DEFECTIVE DCT PERFORMANCE. NOW THE SERVICE DEPARTMENTS AND HYUNDAI CONSUMER AFFAIRS ARE NO LONGER ACKNOWLEDGING THE DCT DEFECT. THEY SIMPLY REPLY THAT THE ISSUE WAS RECALLED AND FIXED IN 2016 AND 2017 AND THAT "THE CAR IS PERFORMING THE WAY IT WAS DESIGNED TO," DESPITE THE CLEAR AND APPARENT DESIGN FLAW! HYUNDAI IS MAKING IT CLEAR TO THE CONSUMERS THAT THEY WILL NOT REVISIT NOR TAKE ACCOUNTABILTY OF THE FAULTY DUAL CLUTCH TRANSMISSION.
Mileage: 30,000
NHTSA CAMPAIGN NUMBER: 16V628000 MANUFACTURER HYUNDAI MOTOR AMERICA COMPONENTS POWER TRAIN, ELECTRICAL SYSTEM WE HAD THIS RECALL 'REPAIR' IN 2017, BUT THE ISSUE REMAINS. NOT ABLE TO ACCELERATE, ESPECIALLY WHEN VITAL, SUCH AS CROSSING AN INTERSECTION, MERGING INTO TRAFFIC AND EVEN AS BASIC AS PULLING AWAY FROM A STOPLIGHT/SIGN. IT IS A DANGER TO US AND OTHER DRIVERS. WE HAVE HAD THIS ISSUE SINCE WE BOUGHT THE CAR BRAND NEW IN 2015, AND IT ONLY GETS WORSE THE MORE MILES WE PUT ON THE CAR. THE RECALL FIX DID NOT CORRECT THE PROBLEM, AND WE ONLY JUST LEARNED TODAY FROM HYUNDAI CUSTOMER SERVICE THAT WE CAN STILL REQUEST SERVICE, WHICH WE ARE DOING THIS WEEK. BUT, THIS ISSUE NEEDS TO BE RE-EVALUATED. AS TO WHEN DID THIS HAPPEN (BELOW), I WILL PUT TODAY'S DATE, BUT THIS HAPPENS EVERY DAY, ALL DAY LONG. WE ARE AWARE THAT IT'S THERE, SO WE COMPENSATE FOR IT ALL THE TIME, AND IT SHOULDN'T BE THAT WAY.
WHEN CHANGING THE CAR FROM REVERSE TO DRIVE IT BUCKS/SHUDDERS (NOT EVERY TIME, BUT FREQUENTLY ENOUGH TO BE CONCERNING). WHEN FIRST PUT INTO DRIVE AFTER SITTING ALL DAY IT'LL BOOST FORWARD AND SHUDDER AND CONTINUE TO DO THAT IF YOU ROLL ALONG AT SLOW SPEEDS. SOMETIME IF YOU ARE TURNING AND PRESS THE GAS IT WILL EITHER NOT MOVE QUICKLY ENOUGH OR SUDDENLY BOOST FORWARD. DEALER HAS RESET BOOST SENSOR, REPLACED BOOST SENSOR, AND REPLACED TERMINAL BOOST SENSOR PLUGS INTO. I'M STILL EXPERIENCING THIS ISSUE.
Mileage: 23,000
THE 2016 MODEL WITH THE DUAL CLUTCH TRANSMISSION IS A HAZARD~! THE POWERTRAIN LAGS WHEN AT LIGHTS, STOPS, SHIFTING GEARS. THIS HAPPENS FROM SIDE STREETS TO HIGHWAY CRUSING/CHANGING LANES AND ETC... I CAN SEE HOW THIS COULD COST LIVES AND I AM GLAD MY LEASE IS UP SOON! I FEEL THE NEED TO ADD A REPORT AND HOPE THIS DOESN'T END UP COSTING ANY LIVES! PLEASE DO A RECALL ON THE OVERALL POWERTRAIN FUNCTION! NO ONE SHOULD BE INURED FROM THIS, THANKFULLY OTHER DRIVERS ARE AWARE!
Mileage: 1,580
THIS IS THE 3RD AND WORST TIME THAT THIS HAS HAPPENED. I APPROACHED THE STOP SIGN CAME TO A COMPLETE STOP MY RIGHT BLINKER ON I WENT TO PULL OUT ONTO THE ROAD AND AND STEPPED ON THE ACCELERATOR AND THE CAR WOULD NOT GO ANYWHERE FOR APPROXIMATELY 2 AND A 1/2 TO 3 SECONDS. A VEHICLE TRAVELING FROM THE SOUTH TO THE NORTH HAD TO SWERVE AROUND ME I WAS ALMOST HIT HAD THERE A BEEN SOMEBODY COMING THE OTHER WAY DOWN THE ROAD I WOULD HAVE BEEN HIT AND PROBABLY KILLED.
Mileage: 2
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED, SHUTTERED, AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GERALD HYUNDAI, 209 HANSEN BLVD, NORTH AURORA, IL 60542, 630-907-8500) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 33,540 CONSUMER STATED WHEN ACCELERATING FROM A STOP ( 0-5MPH), "OPERATING NOMINALLY", "CORRECTED BY TRANS ASSY-AUTO ADD GDS OPERATION", AS EXPLAINED TO US, CAR LEARNS OWNER'S DRIVING HABITS AND THEY RESET TO ORIGINAL FACTORY VALUES - WHICH DID NOTHING!! UPDATED 10/29/18*JB
Mileage: 33,540
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS ILLUMINATED, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE OR FUNCTION. HOWEVER, THE REAR BRAKE LIGHTS OPERATED NORMALLY WHEN THE HEADLIGHTS WERE TURNED OFF. ALSO, WHEN MAKING A LEFT TURN, THE DRIVER SIDE TURN SIGNAL LIGHT WOULD SUDDENLY SHUT OFF WHEN TURNING THE STEERING WHEEL. IN ADDITION, WHEN SWITCHING THE TRANSMISSION SHIFTER FROM PARK INTO DRIVE, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB STALLINGS HYUNDAI, 39444 LBJ FREEWAY S., DALLAS, TX) WAS NOTIFIED OF THE FAILURES, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.
Mileage: 49,000
A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2017 I TOOK IT IN FOR SERVICE AND COMPLAINED ABOUT A HESITATION IN ACCELERATION. I INFORMED THE DEALER THAT THE PROBLEM OCCURRED IN NORMAL DRIVING MODE AND WAS WORSE IN ECO MODE. THE DEALER CHECKED FOR THE LATEST TCM UPDATE, SAID IT HAD THE RECALL UPDATE INSTALLED AND SAID THAT ALL WAS OK AND DON'T DRIVE IN ECO MODE. ON A NUMBER OF OCCASIONS SINCE THEN, THE VEHICLE CONTINUED TO EXHIBIT HESITATION SPORADICALLY IN REGULAR MODE, BUT ALSO HAD A MORE SERIOUS FAULT. A NUMBER OF TIMES AT BUSY INTERSECTIONS, THE VEHICLE REFUSED TO MOVE FOR A FEW SECONDS. THIS BECAME A PANIC SITUATION AS THE VEHICLE WAS MOMENTARILY "STALLED" IN ONCOMING TRAFFIC WHEN MAKING LEFT TURNS. I REPORTED THIS TO THE DEALER SERVICE AND THEY AGAIN CHECKED AND SAID THE VEHICLE HAS THE LATEST TCM UPDATE. SUBSEQUENTLY I HAVE NOTICED THAT THE CAR HAS OCCASIONAL HESITATION BUT HAVE NOT HAD THE MORE SERIOUS "REFUSED TO MOVE" SITUATION. SINCE IT IS A SPORADIC PROBLEM I HAVE GRAVE CONCERN THAT IT COULD HAPPEN AGAIN.THE DEALER ADVISED ME TO CALL HYUNDAI CUSTOMER SERVICE. AFTER SPEAKING TO A CUSTOMER SERVICE SPECIALIST TODAY I RECEIVED TWO OFFERS; TRADE YOUR CAR IN FOR WHATEVER THE DEALER OFFERS WITH NO HYUNDAI CO.ASSISTANCE, AND INFORMATION ABOUT HOW THE DUAL CLUTCH TRANSMISSION WORKS. SO I AM SUPPOSED TO ACCEPT THAT I MADE A MISTAKE IN BUYING MY 4TH HYUNDAI AND HYUNDAI MADE NO MISTAKE, OR I AM AN IGNORANT FOOL WHO NEEDS TO EDUCATE MYSELF. I WAS OFFERED A GIFT CARD TO PLACATE MYSELF. REALLY? I PUT MYSELF AND MY FAMILY AT RISK FOR A GIFT CARD... THIS IS UNACCEPTABLE AS HYUNDAI IS NOT ACKNOWLEDGING THEIR ENGINEERING AND MANUFACTURING PROBLEM AND THE DANGER THAT THIS FLAW ENTAILS. IF A SERIOUS ACCIDENT HAPPENS AS A RESULT OF THIS PROBLEM THEY WILL BE ON THE HOOK FOR MUCH MORE THAN A GIFT CARD.
Mileage: 6,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT SHEPPARD HYUNDAI (2300 W 7TH AVE, EUGENE, OR 97402, (541) 343-8811) PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,800.
Mileage: 61,800
COMING TO A STOP /SLOW ROLL AND ACCELERATE THERE IS A BAD HESITATION. CAN BE UNSAFE TO PULL OUT INTO TRAFFIC. HAD HYUNDAI 149 RECALL PERFORMED AND PROBLEM IS BETTER BUT NOT FIXED. TALKED TO HYUNDAI SERVICE, THEY SAID THEY CAN'T FIX UNLESS HYUNDAI COMES OUT WITH NEW RECALL PROGRAM.
Mileage: 100
WHEN ACCELERATING AFTER A STOP THE CAR WILL NOT ACCELERATE. IT BASICALLY SEEMS TO BE STUCK AND THE CAR DOES NOT MOVE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE ALMOST BEEN REAR ENDED TWICE BECAUSE THE PERSON BEHIND ME DOESN'T KNOW THAT MY CAR WON'T ACCELERATE. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR EVERYONE ELSE ON THE ROAD. I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND THE CAR STARTED TO ACCELERATE BUT THEN JUST STOPPED AND THE LIGHT TURNED AND THE ONCOMING TRAFFIC ALMOST HIT ME. I AM NOT SURE IF THIS IS THE POWER TRAIN OR WHAT IT IS. WE HAVE EXPRESSED THIS CONCERN TO A HYUNDAI DEALERSHIP IN THE PAST AFTER SEEING A RECALL FOR THIS BUT THEY SAID IT WASN'T MY MAKE AND MODEL FOR THAT RECALL. THIS HAS HAPPENED TOO MANY TIMES FOR ME NOT TO BELIEVE THAT THERE IS SOMETHING WRONG.
Mileage: 23,000
HELLO: GLAD YOU ARE THERE. GIVEN A 2016 NATIONAL SERVICE RECALL, (16V628000) PERHAPS YOU ARE AWARE OF THE 'HESITATION' AND RELATED DANGEROUS FLAWS IN THE REGULAR OPERATION OF HYUNDAI TUCSON VEHICLES WITH A 'DUAL CLUTCH' TRANSMISSION. WE PURCHASED OUR VEHICLE NEW ON 09/05/2015 FROM A HYUNDAI DEALER. WE RETURNED IT TO THE DEALER FOR THE HESITATION PROBLEM ON 10/19/2015 AND AGAIN ON 11/4/2015, EVENTUALLY A DOZEN TIMES TO VARIOUS HYUNDAI DEALERS IN HOPE OF HAVING A LASTING REPAIR DONE. TO NO AVAIL. WE WERE TOLD REPEATEDLY OF A SOFTWARE UPDATE OR ADJUSTMENT TO SOLVE THE PROBLEM. WE WERE TRUSTING EACH TIME, ACCEPTING THE VEHICLE BACK. (SERVICE RECORDS OFTEN STATED THAT A MECHANIC 'COULD NOT REPLICATE' THE PROBLEM AS IF THAT WERE ANSWER TO A PROBLEM THAT WAS KNOWN TO ARISE SPORADICALLY. CONVERSELY, SEVERAL TIMES A SERVICE EMPLOYEE SAID OFF TO THE SIDE THAT THEY WERE WELL AWARE OF THE PROBLEM AND IN TWO CASES THEY HAD THE SAME ONGOING PROBLEM WITH THEIR HYUNDAI VEHICLES!) THIS HESITATION HAS, FOR SELF-PROTECTION, OFTEN FORCED US TO DRIVE OUT OF OUR WAY TO AVOID BUSY UNCONTROLLED INTERSECTIONS AS A MID-CROSS HESITATION COULD RESULT IN THE HIGHLY DANGEROUS, INFAMOUS 'T-BONE' ACCIDENT. IT HAS CAUSED NEAR REAR-END COLLISIONS AS DRIVERS BEHIND US DO NOT EXPECT A SUDDEN PAUSE IN MOVEMENT. CONCERNS OF ACCIDENTS PRODDED US AT TIMES TO INSTEAD DRIVE A MUCH OLDER CAR WITH 200,000 MILES. WHAT SEEMS TO BE A CLUTCH PROBLEM HAS RECENTLY GROWN: HESITATION CAN OCCUR AT HIGHWAY SPEEDS, WHICH OBVIOUSLY IS QUITE UNSAFE. ALSO NEW IS SPORADICALLY, WHEN ATTEMPTING TO MOVE FROM A STOP, THE RESULT AT TIMES IS A LOUD WHIRRING NOISE LASTING SECONDS. AS IN ALL 'HESITATION' CASES, IT DOES NOT MATTER WHO IS DRIVING ALTHOUGH HYUNDAI SERVICE DEPARTMENTS HAVE REPEATEDLY SUGGESTED JUST THAT. THEY RECENTLY OFFERED TO HAVE US DRIVE A SIMILAR VEHICLE AS A TEST. WE AGREED. THEY WITHDREW THE OFFER.
Mileage: 1,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING A RIGHT TURN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS A DELAY AND A SUDDEN INCREASE IN SPEED MOMENTS AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED MORE THAN TWICE. THE DEALER (NASHUA HYUNDAI, 140 DANIEL WEBSTER HWY, NASHUA, NH 03060, 603-891-3511) DIAGNOSED THAT A SOFTWARE UPDATE WAS NECESSARY. THE UPDATE WAS PERFORMED, BUT FAILED TO PROVIDE A PERMANENT REMEDY AS THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AUTOFAIR HYUNDAI (1477 S WILLOW ST, MANCHESTER, NH 03103, 603-634-0500) WHO ALSO PROVIDED A SOFTWARE UPDATE, WHICH FAILED TO PREVENT THE FAILURE. THE DEALERS INDICATED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURES, BUT DID NOT SPECIFICALLY DIAGNOSE THE PART THAT NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
SEVERAL TIMES THE VEHICLE HAS HAD ON GOING ISSUES, WHEN PUSHING ON THE GAS PEDAL TO MOVE ITS EITHER NO MOVEMENT OR JERKS BACK AND FORTH LIKE ITS OUT OF GAS BUT WONT GO. THIS HAS BEEN ON GOING SINCE I LEASED IT NEW BUT THE DEALERSHIP KEEPS TELLING ME ITS FINE. THEY HAVE HAD IT MANY TIMES. IT HAS ALMOST GOTTEN ME HIT SEVERAL TIMES AS IT DOESN'T ALWAYS GO. I HAVE HAD TO PUT MY HAZARDS ON AND MOVE OUT OF TRAFFIC ON THE HIGHWAY. THIS VEHICLE HAS DONE THIS FROM A STOP TO GO AND WHILE IN TRAFFIC WHILE I AM GOING AND TURNING. I HAVE HAD ALL THE UPDATES AND HAVE BEEN TOLD IT IS FIXED BUT IT STILL CONTINUES TO DO THIS IN ALL SITUATIONS AT RANDOM TIMES.THIS IS NOT A SAFE VEHICLE FOR MY FAMILY. I AM VERY DISAPPOINTED.
Mileage: 2,000
VEHICLE DOES NOT MOVE WHEN ACCELERATOR PEDAL IS PRESSED. OR IT MOVES AND THEN STOPS WHILE THE ACCELERATOR IS PRESSED. STUTTERS DURING ACCELERATION AS WELL. VERY DANGEROUS ISSUE WHICH CAN RESULT IN A CRASH OR DEATH. I'VE REPORTED THIS 2X TO HYUNDAI AND THEY STATE IT IS HAPPENING BUT NOT RECALLED UNDER MY VIN. I'VE HAD IT SERVICED 3X REGARDING THIS ISSUE AND THEY HAVEN'T FIXED THE ISSUE. THIS IS HAPPENING TO MY VEHICLE! DATES BELOW ON WHEN IT HAPPENED IS NOT EXACT BECAUSE IT'S STILL HAPPENING.
WHILE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AGAIN 4 DAYS AGO, WITH PLENTY OF TIME BEFORE ON COMING TRAFFIC WAS CLOSE, MY CAR WOULD NOT ACCELERATE WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. IT FINALLY DID ACCELERATE WHEN TRAFFIC WAS DANGEROUSLY CLOSE. THIS HAS HAPPENED PREVIOUSLY AND IS UNACCEPTABLE. I AM PREGNANT AND THIS IS TOO DANGEROUS. DOES THERE HAVE TO BE AN ACCIDENT BEFORE IT GETS FIXED? IT NEEDS FIXED NOW! IT WAS 6:56PM, NOT THE PRIME HEAT OF THE DAY AS MANY USE THAT AS AN EXCUSE. I WILL NEVER BUY A TUCSON AGAIN AND WILL NOT RECOMMEND THEM. THE MORNING OF THIS INCIDENT (8A-10A) MY CAR FELT AS IF THE TRANSMISSION WAS 'SLIPPING' AND 'JERKING' SEVERAL TIMES AS I DROVE THROUGH THE CITY. AGAIN NOT DURING THE HEAT OF THE DAY. PLEASE CONTACT ME WITH ANY AND ALL SAFETY RECALLS. ONCE AGAIN I AM UNABLE TO CHECK THE 'YES' BOX TO REQUEST THIS INFORMATION AT THE BOTTOM OF THIS FORM.
Mileage: 34,000
AT SLOW START STOP SPEED THE CAR WILL AT TIMES NOT RESPOND TO ACCELERATOR,CAR WILL NOT MOVE FOR A FEW SECONDS. CONTRARY TO MANY COMPLAINTS OF THIS PROBLEM THE ENGINE DOES NOT REV , IT IS AS IF THERE IS NO CONNECTION TO THE FOOT PEDAL.USUALLY HAPPENS WHEN EDGING FORWARD TO EXIT A DRIVEWAY.I HAVE BEEN NEARLY T-BONED MANY TIMES.ONLY FORSIGHT HAS KEPT ME OUT OF TROUBLE SO FAR BUT I'M AFRAID SOME DAY MY LUCK WILL RUN OUT.
Mileage: 1,500
WHEN STEPPING ON THE GAS PEDAL, FROM A COMPLETE STOP, THE CAR DOES NOT IMMEDIATELY GO. IT SLOWLY MOVES, AND THEN TAKES OFF AFTER ABOUT 2-3 SECONDS. IF STEPPING LIGHTLY ON THE GAS PEDAL, MOVING SLOWLY ("CREEPING"), AS IF THROUGH A PARKING LOT, THE VEHICLE SHUTTERS AND JERKS.
Mileage: 766
IN NOVEMBER 2017 I PURCHASED A 2016 HYUNDAI TUSCON. APPARENTLY, THE VEHICLE HAS A "DUAL CLUTCH TRANSMISSION" DCT. RECENTLY WHILE BACKING OUT OF MY DRIVEWAY AND THEN PUTTING THE CAR IN DRIVE AND PUSHING THE ACCELERATOR THE VEHICLE LUNGED JERKING MYSELF AND MY DAUGHTER. THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. IN ADDITION WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THIS IS BOTH SCARY AND ALARMING. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE. THIS HAS BECOME A SERIOUS CONCERN AS MY CAR JUST DOES NOT RESPOND TO THE ACCELERATION AT ALL AT TIMES. THIS IS BECOMING INCREASING SCARY AND UNSTABLE IN MY OPINION. I HAVE BEEN TO THE DEALERSHIP TWICE NOW AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. I HAVE SEARCHED FOR RECALLS ON THIS ISSUE AND FOUND ON "CAR COMPLAINTS" THERE IS A RECALL ON THIS YEAR, MAKE AND MODEL YET HYUNDAI HAS NO INFORMATION ON THIS. I WILL BE CALLING THE MANUFACTURER TO COMPLAIN. I AM SICK TO MY STOMACH ABOUT THIS. PURCHASED THIS CAR FOR STABILITY AND SECURITY ON THE ROAD AND NOW I AM STUCK WITH IT. SELLERS SHOULD HAVE TO DISCLOSE THE DUAL CLUTCH TRANSMISSION TO BUYERS. PERIOD!
Mileage: 31,000
SITTING IN TRAFFIC BECAUSE OF A ACCIDENT MY TUCSON WOULD NOT MOVE WHEN I PRESSED THE ACCELATOR FOR ABOUT 2 SECONDS THE RPMS WOULD GO UP, THEN THE TRANSMISSION WOULD ENGAGE AND THE VEHICLE WOULD LUNG FORWARD. THIS CONTINUED FOR ABOUT 2 HOURS. I BELIEVE THE DUAL CLUTCH TRANSMISSION IS AT FAULT.
Mileage: 16,000
THERE IS AN ISSUE WITH THE SPORT MODELS THAT HAVE THE DUAL CLUTCH TRANSMISSION. THE VEHICLES HESITATE WHEN ACCELERATING FROM A STOP AND WILL THEN LAUNCH FORWARD ONCE THE GEAR ENGAGES. THE RPMS WILL SHOOT TO 3 AND THEN DROP TO JUST ABOVE 0 MULTIPLE TIMES BEFORE THE VEHICLE REACHING 20 MPH. MY VEHICLE IS ALSO MAKING A RATTLING SOUND WHEN IDLING AND ACCELERATING AT SLOW SPEEDS. HYUNDAI HAS DONE THEIR RECALL UPDATE BUT IT IS NOT COMPLETELY FIXING THIS ISSUE AND JUST MAKING IT SLIGHTLY LESS DRAMATIC. I HAVE ASKED HYUNDAI MULTIPLE TIMES TO ADDRESS THIS AND THEY ARE REFUSING TO ADDRESS OT SAYING IT IS JUST A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSIONS TO AVOID HAVING TO REPAIR THE VEHICLES . I HAD A TECH AT HYUNDAI TELL ME THAT HYUNDAI WILL SAY IT'S NORMAL BUT IT'S NOT NORMAL. PLEASE PLEASE INVESTIGATE. MY VEHICLE FAILED TO ACCELERATE WHEN I WAS MERGING FROM A STOP TO ANOTHER LANE WITH ONCOMING TRAFFIC AT 40 MPH ON A CITY STREET, IT TOOK A FEW SECONDS BEFORE THE TRANSMISSION ENGAGED AND MOVED. IT ALSO HESITATED WHILE I WAS TURNING FROM A DRIVEWAY AND THEN JERKED AND KICKED FORWARD. THIS IS NOT SAFE !
Mileage: 10,500
WE BOUGHT THE CAR BRAND NEW FROM THE SHOWROOM FLOOR WITH 0 MILES ON THE SPEEDOMETER. WHEN WE BACK OUT FROM THE DEALER PARKING LOT AND PUT THE CAR IN DRIVE, IT WOULD NOT MOVE FORWARD AT ALL. THE SALESMAN ENDED UP BACKING THE CAR TO THE SERVICE DEPT WHERE THEY REPROGRAMMED THE TRANSMISSION. IT RAN FINE FOR A MONTH OR TWO THEN STARTED STALLING AGAIN. THE DEALER REPROGRAMMED THE TRANSMISSION AND ONCE AGAIN IT RAN FINE FOR A SHORT PERIOD UNTIL RESUMING THE STALLING EFFECT AGAIN. NOW, THE TRANSMISSION STALLS AND/OR SHUTTERS CONSTANTLY WHEN TAKING OFF, CAUSING US TO ALMOST BE HIT BY ONCOMING CARS. THE MILEAGE IS ONLY 11,000 AND THE POWERTRAIN HAS A 10YR/100,000 MILE UNLIMITED WARRANTY, BUT HYUNDAI SAYS THE TRANSMISSION IS ACTING EXACTLY THE WAY IT IS SUPPOSED TO AND WILL NOT DO ANYTHING ABOUT IT.
AFTER PURCHASING THE VEHICLE THE MILEAGE WAS NOT ADDING CORRECTLY, I BOUGHT THE CAR WITH APPROXIMATELY 104 MILES ON IT AND AFTER 2 WEEKS OF DRIVING APPROXIMATELY 200 MILES THE TOTAL MILES ON MY CAR WAS 150. MY CAR AUTOMATICALLY STARTS ON OCCASION WHEN I USE MY KEY FOB TO LOCK MY DOORS. MY STEREO/GPS/BACK UP CAMERA VIEW DOESN'T WORK AT TIMES. I HAVE HAD SEVERAL OCCURRENCES IN WHICH THE TRANSMISSION FEELS AS THOUGH IT 'SLIPS' AND OTHERS IN WHICH I HAVE TO PRESS THE ACCELERATOR (GAS PEDAL) TO THE FLOOR TO GET MY CAR TO MOVE. TODAY I WAS COMPLETELY STOPPED AT A RED TRAFFIC SIGNAL, UPON GREEN I STEPPED ON THE ACCELERATOR (GAS PEDAL) AND MY CAR RESPONDED AS IF IT WERE IN NEUTRAL AND I STEPPED ON THE ACCELERATOR. THE ENGINE REVVED AND IT MOVED A FEW FEET. I HAVE LESS THAN 33,000 MILES ON MY CAR AND I HAVE HAD ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY SAY THEY 'CAN'T DUPLICATE' THE ISSUES I'M HAVING. TRANSMISSION APPOINTMENT IS TOMORROW. I WOULD LIKE NOTIFICATIONS OF ANY RECALLS, I AM UNABLE TO CHECK THE BOX AT THE BOTTOM OF THE PAGE I AM SUBMITTING.
Mileage: 32,486
MY 2017 TUCSON NOW HAS 1,771 MILES. I HAVE THE SAME FEARS FOR MY FAMILY, MYSELF AS WELL AS OTHERS WHEN I DRIVE THIS VEHICLE. PROBLEMS OCCUR AFTER I HAVE DRIVING AT LEAST 15 TO 20 MINUTES. IF SUV THEN SITS FOR A SHORT WHILE THEY MAY START UP AT THAT POINT. SEVERAL TIMES MERGING ONTO THE BUSY INTERSECTION I ATTEMPT TO PULL FORWARD WITH THE INTENTION OF MAKING A LEFT HAND TURN. I APPLY PRESSURE TO THE GAS PEDAL, MY SUV SLOWLY MOVES INTO ONCOMING TRAFFIC. THE RPM'S REV, BUT THE VEHICLE BARELY MOVES. I HAVE CARS COMING DOWN A HILL TOWARDS ME THE CAR BEHIND ME HAS SLAMMED ON THEIR BRAKES. MORE PRESSURE APPLIED TO THE GAS, EVENTUALLY I HAVE POWER. SITTING AT A RED LIGHT WHEN IT TURNS GREEN, AGAIN PRESSURE APPLIED TO THE GAS AND THE CAR REVS AND SUV EDGES FORWARD. I FEEL LIKE L HAVE NO POWER THEN ALL OF A SUDDEN THE SUV STARTS TO MOVE. I AM GOING TO CAUSE AN ACCIDENT AND IT WILL BE AT THE HANDS OF HYUNDAI. I HAVE EXPLAINED MY CONCERN TO HYUNDAI AND WAS TOLD THEY NEVER HEARD OF THIS, BUT BRING IT IN FOR AN APPOINTMENT. I SCHEDULED AN OIL CHANGE WHILE THEIR I ASKED THEM TO PLEASE CHECK MY CONCERNS AND I EXPLAINED AGAIN. WENT BACK A FEW HOURS LATER & THEY FOUND NOTHING, NO CODES CAME UP TO EXPLAIN ANY ISSUES, I COULD LEAVE IT FOR THREE DAYS AT A FUTURE DATE SO THEY COULD SPEND AN EXTENDED PERIOD OF TIME WITH IT. THEY NEVER ENDED UP HAVING A RENTAL TO TAKE IT AS OF YET. 2016 TUCSON OWNERS EXPERIENDED THE SAME ISSUES. HYUNDAIS 2ND YEAR WITH THE SAME ISSUES, 2016'S TACKLED WITH NO SUCCESS. WHEN I APPROACHED THE DEALERSHIP WITH THIS ISSUE I WAS TOLD THEY NEVER HEARD OF THIS BEFORE. IF HYUNDAI IS UNABLE TO FIX TJIS PROBLEM THEY SHOULD REPLACE THE TRANSMISSION. GO TO THE ROOT OF THE PROBLEM BEFORE SOMEONE GETS HURT OR WORSE YET KILLED. I KNOW THAT I DO NOT FEEL SAFE DRIVING THIS VEHICLE. HOW IS IT LEGAL SELLING SOMETHING KNOWING THAT IT'S NOT SAFE.
Mileage: 950
WHEN ACCELERATING I STEP ON THE GAS AND THE CAR BARELY MOVES FORWARD AND THEN YOU CAN FEEL THE TRANSMISSION DISENGAGE WHILE THE RPMS CONTINUE TO RISE BUT AT THIS POINT YOU ARE STUCK IN THE MIDDLE OF AN INTERSECTION WITH NO POWER, IM SURE YOU CAN IMAGINE THE SAFETY CONCERNS WITH THIS. THEN, SOMETIMES 2 SECONDS, SOMETIMES 5-10 SECONDS LATER THE TRANSMISSION ENGAGES AND THE CAR LAUNCHES FORWARD DUE TO THE HIGH RPMS. IM SURE THIS ISNT GOOD FOR THE TRANSMISSION AND IT IS EASY TO LOSE CONTROL OF A CAR LAUNCHING IN THIS MANNER. WE HAVE HAD NUMEROUS CLOSE CALLS ON THE ROAD. THERE ARE ALSO TIMES WHEN I STEP ON THE GAS AND THE RPMS RISE BUT THE CAR DOES NOTHING AT ALL. I WILL PUT IT IN PARK AND THEN DRIVE MULTIPLE TIMES AND THE CAR STILL WONT MOVE. I HAVE HAD TO TURN THE CAR OFF IN THE MIDDLE OF AN INTERSECTION IN ORDER TO GET THE TRANSMISSION TO WORK PROPERLY. WHEN I BROUGHT THESE COMPLAINTS TO HYUNDAI THEY SAID THEY WERE AWARE AND TOLD ME THEY HAD JUST ISSUED A RECALL. SO I BROUGHT MY CAR IN TO HAVE IT FIX. I WAS REALLY EXCITED TO FINALLY HAVE WHAT I PAID FOR. WELL, I WAS EXTREMELY DISAPPOINTED WHEN I PICKED UP THE CAR BECAUSE THE RECALL DID ABSOLUTELY NOTHING. WE ARE ACTUALLY EXPERIENCING THESE PROBLEMS MORE FREQUENTLY. SOME TECHNICIANS AND HYUNDAI MOTORS USA TELL ME THAT I DONT KNOW HOW TO DRIVE A DUAL CLUTCH TRANSMISSION AND SAY THAT I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS. LET ME REPEAT, I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS! THEY ALSO SENT ME A YOUTUBE VIDEO TO TEACH ME HOW TO DRIVE A DUAL CLUTCH TRANSMISSION WHICH I FOUND INSULTING. I KNOW HOW TO DRIVE A CAR! OTHER TECHNICIANS FROM ARAPAHOE HYUNDAI ADMIT THAT THERE IS A MAJOR SAFETY ISSUE WITH THIS CAR AND THEY WOULD NEVER PUT THEIR FAMILY IN ONE. THE NHTSA NEEDS TO INVESTIGATE THIS CAR AND TAKE IT OFF THE ROAD.
Mileage: 1,000
THIS SUV STUTTERS AND HESITATES ON ACCELERATION. AT A STOP ENTERING TRAFFIC LANES VERY UNSAFE WHILE IDLING WILL STUMBLE AND SHAKE. RPMS WILL RAMP UP WITH NO TRANSMISSION ENGAGEMENT. THIS IS OUR 3RD TRANSMISSION I DON'T THINK HYUNDAI HAS A FIX FOR THIS TRANSMISSION PROBLEM. CAR WAS $35000 WHAT HAPPENS WHEN WARRANTY EXPIRES? UNSAFE. UNACCEPTABLE MULTIPLE SIMILAR COMPLAINTS ABOUT THIS MODEL AND ITS TRANSMISSION ONLINE HYUNDAI OFFERS NO LONG TERM SOLUTION
Mileage: 19,000
DOUBLE-CLUTCH TRANSMISSION HESITATION WHEN THINKING ABOUT STARTING OUT OR SHIFTING OF 1.5 TO 2 SECONDS. THIS ALLOWS AN ONCOMING VEHICLE TO BE 2.5 CAR LENGTHS CLOSER AND WHEN YOU ARE MAKING A LEFT HAND TURN AGAINST ON-COMING TRAFFIC THIS IS LIFE THREATENING. THIS DOES NOT HAPPEN ALL THE TIME AND YOU DON'T KNOW WHEN IT WILL HAPPEN. IT ALSO HAPPENS WHEN MOVING STRAIGHT. THE HYUNDAI DEALER TOLD US TO KEEP THE DRIVE MODE IN SPORT - IT HAPPENED ONCE IN THAT NOT NEARLY AS SEVERE. HOWEVER IN SPORT WE GET FAR LESS MILES PER GALLON (5 MILES ON AVERAGE) AND THE FUEL ECONOMY WAS WHY WE BOUGHT THE VEHICLE. WE ALSO CONTACTED CORPORATE AND THEY INFORMED US THE COMPANY THAT MADE THE TRANSMISSION SAID, 'IT WORKS AS DESIGNED.' THAT MEANS IT WAS DESIGNED TO PUT PEOPLES' LIVES IN DANGER.
Mileage: 26,300
MY CAR HAS DIFFICULTY ACCELERATING (7X), INABILITY TO REVERSE (2X), AND A TRANSMISSION ERROR THAT LIMITS MY SPEED (2X). TROUBLE ACCELERATING IS PRESENT IN ALL CASES. I BOUGHT THE CAR NEW IN OCTOBER 2015, AND A RECALL ON THE DUAL CLUTCH TRANSMISSION (DCT) WAS DONE IN FEBRUARY 2016. THE RECALL WAS TO FIX A KNOWN PROBLEM OF THE CAR'S INABILITY TO ACCELERATE AFTER REPEATEDLY PRESSING AND RELEASING THE ACCELERATOR. THE PROBLEMS STARTED IN MAY 2016 AFTER THE SOFTWARE UPDATE. I TOOK MY CAR TO HYUNDAI AND WAS TOLD IT WAS A NORMAL OPERATION OF DCT. IN DECEMBER 2016, THE SECOND PART OF THE DCT SOFTWARE UPDATE WAS DONE. ONCE THE WARMER WEATHER CAME, MY CAR HAD THE SAME ISSUES IN APRIL 2017, JUNE 2017 (TAKEN TO DEALER, UPDATE), SEPTEMBER 2017, THREE TIMES IN OCTOBER 2017 (TAKEN TO DEALER, NORMAL), AND TWICE IN MAY 2018. ALL OCCURRENCES WERE IN WARM WEATHER (77 DEGREES TO 82 DEGREES) AFTER THE CAR HAD BEEN SITTING OUTSIDE ALL DAY. PRIOR TO OCTOBER, ALL INCIDENCES WERE TROUBLE ACCELERATING AFTER STOPPING IN TRAFFIC ON THE HIGHWAY. HOWEVER, ONE INCIDENT IN OCTOBER IS ALSO WHEN MY CAR WOULDN'T REVERSE, AND THE OTHER HAD A TRANSMISSION ERROR THAT WOULD NOT ALLOW ME PAST 51MPH. FOR THE SECOND OCCURRENCE IN MAY, THE CAR WAS DRIVEN FOR ABOUT TWO MILES, STOPPED AT A STORE PARKING LOT WITH THE AC RUNNING FOR ABOUT FIVE MINUTES, THEN HAD DIFFICULTY ACCELERATING, THE TRANSMISSION ERROR APPEARED AGAIN AT 32MPH LIMITING MY SPEED, AND I COULD NOT REVERSE. I CALLED THE DEALERSHIP AND DROVE THE CAR TO THEM. THE MECHANIC BELIEVED MY ISSUE AND DID NOT WANT TO DRIVE IT. MY CAR HAS BEEN INTO THE DEALER FIVE TIMES, AND I WAS JUST TOLD THAT MY CAR IS ACTING NORMALLY. THEY ARE READY TO RELEASE THE CAR TO ME; HOWEVER, I HAVE STRESSED THE SAFETY ISSUE AND REFUSE TO TAKE THE CAR BACK. THIS CAR IS NOT RELIABLE AND COULD CAUSE AN ACCIDENT WITH INJURY OR DEATH. I FILED A COMPLAINT WITH HYUNDAI CORPORATE.
Mileage: 6,868
AFTER STOPPING, WHEN YOU PRESS THE GAS, THE VEHICLE DOES NOT MOVE FORWARD IT HESITATES SEVERELY FOR A FEW SECONDS. THE ENGINE RPMS PICK UP BUT NO FORWARD MOVEMENT. IN FACT, IF YOU ARE ON A SLIGHT UPHILL GRADE, THE VEHICLE WILL BEGIN TO DRIFT BACK.THIS OCCURS IN REGULAR DRIVING MODE - NOT ECO OR SPORT. IT HAPPENS INTERMITTENTLY AND IS TOTALLY UNPREDICTABLE. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME WAS ABOUT 3:30 PM ON 05/13/2018 IN THE 1.5 TO 2 SECOND DELAY THAT VEHICLE SHOULD HAVE MOVED 55 TO 73 FEET! AND I AM SURE THAT IS WHAT ANY VEHICLE BEHIND THE TUSCON WOULD EXPECT AS WELL. THIS IS A HUGE SAFETY ISSUE WHEN IN TRAFFIC AND OTHER VEHICLES ARE BEHIND YOU. I SPENT 15 YEARS IN FIRE & RESCUE AND HAVE SEEN A NUMBER OF REAR-END ACCIDENTS. THIS IS AN ACCIDENT WAITING TO HAPPEN WITH A 55 TO 73 FEET DELAY ZONE.
Mileage: 16,000
WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE CAR HESITATES AND DOES NOT MOVE FORWARD. I THEN TRY IT AGAIN AND THE CAR MOVES AS EXPECTED. AT THIS POINT, MY WIFE AND I VERY FRIGHTENED THAT WE CAN NOT PREDICT THE ACTIONS OF THE CAR WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY/DEATH. IT APPEARS A LOT OF OTHER HYUNDAI TUSCON OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND NOTHING IS BEING DONE.
Mileage: 16,000
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Mileage: 14,000
WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.
Mileage: 22,000
DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.
Mileage: 10,300
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Mileage: 16,000
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.
Mileage: 30,000
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Mileage: 39,600
THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.
Mileage: 7,500
HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.
Mileage: 30,000
NO ACCELERATION FROM A STOP, ROLLS BACK WHEN AT A STOP OF ANY INCLINE, LUNGES FORWARD AFTER A STOP SINCE THE TRANSMISSION IS NOT WORKING PROPERLY. IN EVERY MODE IT DOES THE SAME, THEY DID A SOFTWARE UPDATE A FEW MONTHS AGO, BUT IT DID NOT HELP AT ALL. MY DAUGHTER GOES TO COLLEGE OUT OF STATE AND IS ALWAYS VERY NERVOUS ABOUT DRIVING HER CAR. I AM NERVOUS AS A PARENT SO FAR AWAY. THIS IS VERY DANGEROUS AND THEY NEED TO FIX IT. THE CAR HAS BEEN IN 3 TIMES TO NOTE IT IN THE FILE, WHEN SHE GETS BACK THIS MAY WE ARE HOPING TO HAVE IT BOUGHT BACK FOR SOMETHING ELSE. WHEN IN TRAFFIC, THE STALLING IS EVEN WORSE. SHE HAS ALMOST HIT CARS IN FRONT OF HER SINCE THERE IS SO MUCH HESITATION IN THE ENGINE AND TRANSMISSION.
FIRST NAME:[XXX] LAST NAME: [XXX] EMAIL: [XXX] PHONE: [XXX] VIN NUMBER: [XXX] SUBJECT: PRODUCT FEEDBACK MESSAGE: MY CAR IS REFUSING TO GO INTO GEAR WHEN IT IS AT A SPEED OTHER THAN STOPPED. I TOOK IT IN FOR SERVICE AND THEY HAD THE VEHICLE FOR 3 DAYS, BUT IT NEVER GENERATED A CODE SO THEY COULD NOT FIX IT. IT IS STILL A PROBLEM AND I NO LONGER FEEL IT IS SAFE TO DRIVE IT. PLEASE ADVISE ME ON MY OPTIONS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 26,000
DCT TRANSMISSION SHIFTS ERRATICALLY SINCE PURCHASED. IT HAS BEEN BACK TO THE DEALER 5 TIMES. CANNOT BE FIXED. EACH SOFT WARE UP GRADE DOES NOT HELP. TRANSMISSION JUMPS INTO NEUTRAL WHEN VERY HOT DAY IN TRAFFIC OR VERY COLD MORNING. DANGEROUS
THIS SUV IS INCREDIBLY DANGEROUS. THE DCT(DUAL CLUTCH TRANSMISSION) DOES NOT ENGAGE CORRECTLY AND WILL BUCK AND STALL WHEN TRYING TO ACCELERATE FROM A SLOW DOWN OR STOP.I HAVE HAD TO SLAM MY FOOT ON THE GAS AND IT WILL STILL NOT ENGAGE TIMELY OR SAFELY. IT WAS BROUGHT IN FOR A RECALL BUT THE ISSUE CONTINUES . THE DEALERSHIP STATES THERE IS NO OTHER FIX FOR THIS. I HAVE BEEN BEEPED AT BY OTHER DRIVERS THAT HAD TO SWERVE TO GET OUT OF MY WAY SO THEY DIDN'T HIT ME WHEN THE CAR DOES THIS.I HAVE LITERALLY BEEN IN AN INTERSECTION WHEN THIS HAPPENS, AND THEN THE CAR WILL JUST TAKE OFF. I BARELY DRIVE THE CAR ANYMORE BECAUSE OF. THIS. I AM AFRAID FOR OUR LIVES. MY FRIENDS AND FAMILY REFUSE TO DRIVE ANYWHERE WITH THIS CAR BECAUSE IT IS SO UNSAFE. I HAVE CONTACTED HYUNDAI. WAITING ON RESOLUTION, BUT THESE CARS HAVE SO MANY COMPLAINTS THEY NEED TO REMOVE THE 2016 TUSCAN FROM THE ROAD. THIS IS SERIOUSLY DANGEROUS. THIS IS MY 6TH HYUNDAI AND I LOVE BUYING HYUNDAI BUT NEVER AGAIN IF THIS IS NOT RESOLVED. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT IN NOVEMBER OF 2016.
Mileage: 100
DUAL CLUTCH TRANSMISSION SLIPS AND CAR WILL DANGEROUSLY NOT ACCELERATE WHEN COLD
CAR HESITATES WHEN STOPPED AND MAKING A TURN. CAR ALSO HESITATES WHEN STARTING TO MOVE FORWARD. WE HAVE RECEIVED NHITSA CAMPAIGN NUMBER 16V-628. WE HAVE HAD TWO CALLS WITH HYUNDAI CUSTOMER SERVICE WITH NO SATISFACTION> MY WIFE HAS ALMOST BEEN IN THREE ACCIDENTS WHEN CAR HESITATED IN ONCOMING TRAFFIC.
Mileage: 100
I HAD TAKEN MY TUSCON IN 3 DIFFERENT TIMES FOR ALL THE SAME ISSUES EVERY TIME (1) DELAYED ACCELERATION FROM A COMPLETE STOP WHILE CROSSING ONCOMING TRAFFIC WITH MY 2 YR OLD SON IN THE CAR (2) NOT ACCELERATING AT ALL FROM A COMPLETE STOP BUT THE RPM'S REVVING HIGH BEFORE FINALLY JERKING INTO GEAR AND TAKING OFF AND (3) JERKING WHEN I AM IN TRAFFIC AND I PRESS THE GAS. ALL 3 TIMES, THE "REPAIR" WAS EXPLAINED TO ME AS A "COMPUTER UPDATE". THE CAR WOULD DRIVE FINE FOR ABOUT A WEEK, THEN THE ISSUES WOULD RESUME. THE SERVICE DEPT TOLD ME THIS IS HOW THE DCT WORKS. THEN I SAW THAT THERE WAS FINALLY A RECALL BEING ISSUED AND I THOUGHT "OH YAY! THEY FINALLY FIGURED OUT WHAT THE PROBLEM WAS SO I CAN TAKE IT IN THIS ONE LAST TIME AND I'LL BE GOOD TO GO!" AFTER ONLY ONE DAY WE WERE BACK TO THE SAME ISSUES. THE SERVICE DEPT ONCE AGAIN SAID THAT "UNFORTUNATELY, COMPUTER UPDATES WILL BE A NORMAL THING FOR THIS DCT SYSTEM" ARE YOU FREAKIN' KIDDING ME?! THIS IS NOT NORMAL! YOU MEAN TO TELL ME THAT EVERY TIME MY CAR STARTS STALLING WHILE I AM CROSSING ONCOMING TRAFFIC, POTENTIALLY CAUSING AN ACCIDENT THAT COULD CAUSE MY SON, MYSELF OR SOMEONE ELSE SERIOUS INJURY, IF NOT DEATH, THAT I NEED TO BRING IT IN FOR A "COMPUTER UPDATE"?? THEY ALSO SUGGESTED THAT I TRY DRIVING IT IN SPORT MODE ALL THE TIME OR USING THE MANUAL SHIFTER TO SEE IF THAT WOULD HELP WITH THE HESITATION AND/OR STALLING AND JERKING. IF I WANTED TO SHIFT, I WOULD HAVE BOUGHT A MANUAL. WHEN I PRESS THE GAS, I WANT TO GO. I DON'T WANT TO WORRY THAT THIS MIGHT THE TIME THAT THE TRANSMISSION DOESN'T QUITE ENGAGE IN TIME WHILE I'M CROSSING TRAFFIC AND SOMETHING SERIOUS/FATAL HAPPENS. I AM EXTREMELY UNHAPPY WITH THIS CAR, I AM EXTREMELY UNHAPPY WITH THE DEALERSHIP AND THEIR PASSIVE ATTITUDE TOWARDS THIS ONGOING ISSUE BUT MOST OF ALL, I FEEL EXTREMELY UNSAFE IN THIS VEHICLE AND NO ONE SEEMS TO BE TAKING THAT SERIOUSLY.
PROBLEMS WITH THE DCT TRANSMISSION. VIBRATION AND CHOPPY SHIFTING FROM A STOP OR WHEN ACCELERATING FROM SLOW SPEED. AT TIMES THE TUCSON WILL ALSO SURGE SUDDENLY ,FOR A SECOND OR TWO, WHEN COMING TO A COMPLETE STOP WITH FOOT ON THE BRAKE, - AT A STOP SIGN, RED LIGHT OR PULLING INTO A PARKING SLOT. COULD BE POTENTIALLY DANGEROUS WHEN TURNING LEFT OR WHEN ANOTHER VEHICLE IS IN FRONT OF ME. TAKEN IN FOR SERVICING SEVERAL TIMES. TOLD BY AUTO DEALER AND HYUNDAI CUSTOMER SERVICE, THAT THIS IS JUST HOW THE DCT WORKS. NOTHING THEY CAN DO ABOUT IT. NO RE-CALLS OR SERVICE BULLETINS THAT ADDRESS THIS ISSUE. HYUNDAI CASE NUMBER 10748512, 11/6/17.
Mileage: 9,213
BOUGHT THE CAR AT APPROX. 8K MILES. NOW JUST OVER 18K MILES, WHILE ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE OVER 55MPH, DESPITE THE RIMS REVVING TO 5K-6K. THEN LIGHT CAME ON SAYING TRANSMISSION WAS OVERHEATING. STOPPED AND SAT FOR 5 MIN TO GET TO GO AWAY. RESTARTED AND STILL TOOK ABOUT 2-3 MIN TO GET CAR UP TO 75MPH. IN THE CITY, MULTIPLE TIMES WHILE AT STOP LIGHT, CAR WOULD NOT ACCELERATE FROM STOP. RPMS WOULD REV AND REV, BUT NO MOVEMENT UNTIL AFTER MULTIPLE TRIES. WAS TOLD WHEN PURCHASED THAT THIS VEHICLE YEAR HAD RECALL THAT WAS FIXED, BUT WHEN WE PUT VIN INTO NHTSA SITE, TOLD IT'S NOT AFFECTED BY RECALL. IT'S POSSIBLE EITHER THE CONTAINMENT OF THE RECALL NET WAS NOT WIDE ENOUGH, OR THE CORRECTIVE ACTION IS NOT YET ADEQUATE. EITHER WAY, MY FAMILY'S SAFETY IS AT STAKE. I SHOULD BE ABLE TO TRUST A NEW CAR TO GO WHEN I PROMPT IT TO. TRANSMISSION IS VERY TOUCHY IN THIS ECO MODEL. I HOPE TO SEE ROBUST CORRECTIVE ACTION BY HYUNDAI, OR A DIFFERENT,SAFER AND MORE RELIABLE POWER TRAIN UTILIZED. OTHERWISE, FOR SAFETY, I SHOULD NOT NEED TO KEEP THIS VEHICLE AND HYUNDAI NEEDS TO TAKE IT BACK. THIS TYPE OF ISSUE COULD CAUSE A VERY SERIOUS ACCIDENT AND I HOPE THAT MORE OF THESE CARS ARE NOT EXPERIENCING THIS ISSUE.
Mileage: 18,535
WHILE DRIVING MY TUCSON 1.4 T 2016 MODEL, WHEN ACCELERATING CAR JUMPS AND WHEN YOU APPLY BREAKS TO COME TO A STOP....IT STARTS MAKING NOISE AND JUMPING AS IF ITS GOING TO STALL. WHEN TURNING TO A STREET THE OTHER DAY, I APPLIED THE ACCELERATOR AND THE CAR WOULD NOT MOVE...ONCOMING TRAFFIC CAUGHT UP WITH ME AND ONE IDIOT CAME WITHIN FEET OF T BONING ME. I PUMPED THE ACCELERATOR AND IT FINALLY MOVE IN A RAPID MANNER AND THEN STARTED MAKING METAL SOUNDS. I HAD MY WIFE, SON AND MY TWO GRANDDAUGHTERS IN THE CAR...THOUGHT WE WOULD DIE. SINCE LEASING IT MARCH 2016 BRAND NEW, THE DEALER CONTINUES TO CLAIM IT CANNOT REPRODUCE THE PROBLEMS. YET WHEN I GO ON SITES IN THE INTERNET THERE NUMEROUS COMPLAINTS ABOUT THIS CAR. I AM AFRAID THAT A SERIOUS ACCIDENT WILL OCCUR AND I CANNOT GET ANYBODY TO FIX THE CAR. PLEASE HELP. I AM 72 YEARS OLD AND MY WIFE IS 57. WE HAVE TWO BABY GRANDCHILDREN 6 AND 7, AND MY SON IS 16. THE CHILDREN BELONG TO MY OLDEST SON AND HIS WIFE. I HAVE TO DRIVE MY SON TO HS EVERY DAY AND AM TRYING TO TEACH HIM HOW TO DRIVE SAFELY. WE HAVE COME SO CLOSE TO GETTING HURT WITH THE MALFUNCTIONS OF THIS CAR.
Mileage: 4,000
THIS VEHICLE HAS INTERMITTENT TRANSMISSION PROBLEMS WHEN EITHER STARTING OR SPEEDING UP. ASIDE FROM THE DCT LAG ISSUE, IT MAY REV UP TO 4500 W/O MOVING FROM A STOPPED POSITION WITH LIGHT ACCL PRESSURE. IT DOESN'T LIKE TO START MOVING BELOW ~40F AND ACTS JERKILY. THE 1.5-2 SEC LAG MAY, OR MAY NOT, HAPPEN EVEN AFTER THE 2 ECM FIXES. IT IS UNSAFE TO EXPECT IT TO BEHAVE WHEN TRYING TO MERGE INTO HEAVY TRAFFIC AS A RESULT - YOU DON'T KNOW IF IT WILL MOVE OR HOW FAST, OR WHEN. TO QUOTE RALPH NADER, UNSAFE AT ANY SPEED. IT HAS HAPPENED REPEATEDLY, THOUGH NOT PREDICTABLY, SINCE IT WAS BOUGHT.
Mileage: 7,500
2016 HYUNDAI TUCSON DUAL CLUTCH TRANSMISSION IS STILL DANGEROUS AND UNPREDICTABLE AFTER I HAD THE RECALL DONE RELATED TO THIS ISSUE LAST YEAR. BELOW 25 MPH, THE TRANSMISSION SHUDDERS, JERKS AND HESITATES. THERE IS ALSO A LOUD CLUNKING NOISE WHEN ACCELERATING AT LOWER SPEEDS. RECENTLY THE VEHICLE FAILED TO ACCELERATE FROM A STOP IN TRAFFIC FOR 5 SECONDS WHEN I PUSHED THE GAS PEDAL. THE HYUNDAI DEALERSHIP TOLD ME THERE IS NO FIX FOR THIS ISSUE AND THAT IT'S TYPICAL FOR A DCT. I HAVE DRIVEN OTHER VEHICLES WITH DCTS AND THEY DID NOT HAVE THESE ISSUES.
Mileage: 13,000
TRANSMISSION COMPUTER RESET RECALL - PURCHASED THE CAR IN JUNE 13, 2016. DROVE IT TO L.A. A FEW WEEKS AND NOTICED ACCELRATION WOULD BECOME HESITANT IN TRAFFIC AFTER 15-20 MINS IN SLOWER TRAFFIC. PROBLEM WAS VERY PRONOUNCED IN STOP AND GO TRAFFIC OF 15-20 TRAVEL TIMES. SO, TRIED TO GIVE ENOUGH SPACE IN BETWEEN ME AND CAR AHEAD SO THAT I WOULDN'T RIDE BRAKE OR INCH FORWARD. AT SCHEDULED SERVICES INFORMED SERVICE TECH ABOUT IT AND THEY SAID THEY WOULD TAKE A LOOK. THERE WAS A RECALL CAMPAIGN THAT ADDRESSED THIS ISSUE AND COMPUTER RESET TO HANDLE TRANSMISSION PROBLEM.IN MARCH/APRIL 2017. STILL NOTICED THE HESITATION PROBLEM AND NOTED THIS TO TECH AT SERVICE APPOINTMENTS. OCT 8, 3 SISTERS AND NIECE WENT TO APPLE HILL AND AFTER 35 MINS GOING UPHILL ON STOP AND GO TRAFFIC ON WINDY ROAD, TRANSMISSION OVER HEATED AND COMPUTER DASHBOARD ALERTED ME TO PULL OVER SAFELY . I PULLED CAR OVER TO ABLE APPLE ACRES FARM AND WE LET TRANSMISSION COOL FOR ABOUT 45 MINS. WHEN WE GOT OUT THE CAR IT SMELLED HORRIBLE LIKE BURNT CLUTCH SMELL. WE GOT BACK IN STARTED IT UP AND WAS GOING TO GO UP THE HILL A MILE. IMMEDIATELY BURNT CLUTCH SMELL WAS EVIDENT AFTER 3-4 MINUTES AND CAR WAS HESITANT AND LURCHING FORWARD WHEN I STEPPED ON THE GAS. LIKE THE TRANSMISSION WAS SLIPPING. THAT WHEN WE ALL NOTICED THE SHUDDERING FEELING WHEN I WOULD LET OF THE BRAKE TO GIVE IT GAS AS THE CAR WOULD ROLL BACK SLIGHTLY BEFORE THE GEAR ENGAGED. LIKE THE CAR WAS GOING TO STALL OUT LIKE IN A MANUAL TRANSMISSION CAR. VERY JERKY. SO, I MADE A TURN TO GO BACK DOWN THE HILL AND THE BRAKES WERE 2-4 SECONDS DELAYED. I FELT LIKE I WAS SLAMMING ON THEM. WE HEADED HOME AND THE FOLSOM OUTLETS TO LET THE TRANSMISSION COOL OF FOR A FEW HOURS. MADE SURE TO TURN OFF TRACTION AND ECO HOPING THAT WOULD HELP. TRAFFIC WAS BETTER AS IT APPEARS TRANSMISSION DOES LIKE STOP/GO SITUATIONS ON INCLINES OR LEVEL SURFACES.
Mileage: 14,620
WHILE AT AN INTERSECTION WAITING TO TURN LEFT, I PROCEEDED TO ACCELERATE (CAR WAS IN SPORT MODE) INTO THE LEFT TURN TO MOVE THROUGH THE INTERSECTION ON A GREEN LIGHT BEFORE ON-COMING TRAFFIC APPROACHED. I REQUESTED SIGNIFICANT ACCELERATOR PEDAL APPLICATION TO PROCEED THROUGH THE TURN, LIKELY 3/4 THROTTLE WHEN SUDDENLY THE 7SPD DUAL CLUTCH TRANSMISSION WOULD NOT SHIFT INTO 2ND GEAR. LUCKILY I WAS THROUGH THE INTERSECTION AND TURN AND NO LONGER IN DANGER WHEN THIS HAPPENED. THE ENGINE WAS HOVERING RIGHT AROUND 6700RPM AND APPEARED TO BE HITTING A SOFT LIMITER AND ULTIMATELY REFUSED TO SHIFT. I LEFT OFF THE GAS COMPLETELY AND PROCEEDED TO RE-APPLY THE THROTTLE WHEN FINALLY THE ENGINE REVS CAME BACK DOWN AND RE-ENGAGE THE NEXT GEAR RATHER ABRUPTLY. AFTER THE INCIDENT THE CAR APPEARED TO RUN AND SHIFT NORMALLY WITHOUT ISSUE. THERE APPEARS TO BE AN ON-GOING ISSUE WITH INTERMITTENT TRANSMISSION ENGAGEMENT WITH THE TUCSON. I'VE VISITED THE DEALER DOCUMENTING PREVIOUS ISSUES WITH A LACK OF ACCELERATION AND SHIFTING, BUT HYUNDAI DOES NOT ADDRESS THE PROBLEM BECAUSE THERE IS NO CURRENT FIX. THE CAR HAS ALL CURRENT RECALLS AND TSBS PERFORMED RELATING TO THE PROGRAMMING OF THE TRANSMISSION.
Mileage: 21,500
ON MY BACK FROM DROPPING KIDS AT SCHOOL, I TRIED TO ACCELERATE QUICKLY AS NORMAL WHILE STATIONARY THE ENGINE SEEMS TO HAVE LOST POWER AND I QUICKLY REMOVE MY FOOT OFF THE ACCELERATOR AND APPLY THE PRESSURE AGAIN THE CAR THEN PICKED UP AGAIN, LUCKILY THE ONCOMING SLOWED DOWN, IT COULD BE WORSE AS I STOOD A RISK OF BEEN T-BONED, THE FIRST INCIDENT HAPPENED ON THE 19 OF SEPTEMBER 2017. THE SECOND INCIDENT HAPPENED TWICE TODAY ON THE 28 OF SEP 2017 ON MY WAY TO AT THE JUNCTION TO JOIN THE MAIN ROAD WHILE STATIONARY, IT LOST POWER, AGAIN I COULD HAVE BEEN T-BONE, SECOND INCIDENT ON MY WAY FROM WORK. I AM REALLY WORRIED ABOUT THE SAFETY WHEN STATIONARY.
Mileage: 11,300
AFTER GOING FROM PARK TO DRIVE OR WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION, THE VEHICLE FAILS TO MOVE WHEN THE ACCELERATOR IS PUSHED. IT WILL STALL AND HAS ALMOST LED TO 2 REAR END ACCIDENT AND ONE SIDE IMPACT ACCIDENT AS A RESULT BECAUSE IT CREATES A SERIOUS SAFETY ISSUE WHEN TRYING TO ENTER TRAFFIC. AT TIMES THE ENTIRE CARE WILL SHAKE AND THE TRANSMISSION WILL NOT SHIFT PROPERLY OR WILL NOT ENGAGE AND RECOGNIZE THAT IT IS IN DRIVE AT ALL. THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OVER 4 TIMES AND FOR MORE THAN 30 DAYS WITHOUT RESOLUTION IN THE FIRST 6 MONTHS OF OWNING THE VEHICLE AND LESS THAN 12,000 MILES BUT THE MANUFACTURER AND THE DEALER HAVE NOT FIXED THE ISSUE AND SAY THEY CAN'T BECAUSE THEY CANNOT REPLICATE THE PROBLEM. THIS IS A KNOWN RECALL AND ISSUE FOR THIS VEHICLE AS I FOUND OUT AFTER SOME RESEARCH AND THE PROBLEM IS RANDOM AND UNPREDICTABLE. THIS PROBLEM OCCURS WHEN THE VEHICLE HAS BEEN ON A CITY STREET AND HAVE BEEN STATIONARY FOR A MOMENT AND THEN WHEN TRYING TO ACCELERATE TO DRIVE FORWARD OR TURN, THE VEHICLE HAS NO POWER AND WILL NOT DRIVE FORWARD. THE ENGINE WILL REV UP AND NEVER TURNS OFF, BUT THE VEHICLE WILL NOT ENGAGE IN DRIVE. I HAVE VIDEO OF THE ISSUE OCCURRING AND CAN SHARE IF NEEDED. I HAVE SHARED THE SAME INFORMATION WITH THE DEALER, OWNER, AND MANUFACTURER WITHOUT RESOLUTION.
Mileage: 4,500
VEHICLE FAILS TO MOVE WHEN THE ACCELERATOR PEDAL IS PUSHED, CAUSING SERIOUS SAFETY CONCERNS WHEN ENTERING TRAFFIC. TRANSMISSION AT LOW SPEED CAUSES THE WHOLE CAR TO SHAKE HORRIBLY.
Mileage: 19,400
THE BEST CAR I EVER OWNED WAS A 2001 HYUNDAI SANTA FE. ACCORDINGLY, WHEN I WAS SHOPPING FOR A NEW CAR IN MAY 2016, I WAS LOOKING FORWARD TO GOING BACK TO HYUNDAI AND PURCHASED MY 2016 TUCSON. ONLY SYNTHETIC OIL HAS BEEN USED SINCE PURCHASE AND ALL SERVICE BELOW, EXCEPT THE 06/14/17 OIL & FILTER CHANGE, HAS BEEN DONE AT THE HYUNDAI DEALERSHIP SERVICE DEPT., 70+ MILES AWAY: 10/03/16 - THE DCT UPDATE/INSTALL/FIX WAS 1ST COMPLETED. THE ABOVE UPDATE WAS COMPLETED AS PART OF A REGULAR SERVICE BEFORE I BEGAN TO NOTICE ANY PROBLEMS. 02/20/17 - I'M NOT SURE WHEN I FIRST DETECTED A HESITATION OR LACK OF POWER ON ACCELERATION, BUT IT MUST HAVE BEEN BEFORE THIS SERVICE DATE, AS THE DOCUMENTATION NOTES THE DCT UPDATE BEING COMPLETED A 2ND TIME. ALTHOUGH SPORADIC, EACH TIME THE HESITATION OCCURS IT CAN BE DANGEROUS, SCARY AND VERY UNNERVING. EQUALLY UNPREDICTABLE AND UNNERVING IS THE RESULTING 'LURCH' FORWARD WHEN POWER RETURNS. 04/12/17 - MORE WORK FOR THE SAME HESITATION ISSUE 06/14/17 - REGULAR SERVICE (OIL & FILTER CHANGE) WAS PERFORMED AT A LOCAL SHOP. 09/14/17 ' RETURNING TO HYUNDAI SERVICE DEPARTMENT FOR THIS PROBLEM TO BE LOOKED AT FOR A 4TH TIME. I TEND TO BE A CAUTIOUS DRIVER & GIVE MYSELF PLENTY OF ROOM (RURAL COMMUNITY) WHEN PULLING OUT INTO TRAFFIC. THIS DEFECT IN THE HYUNDAI TUCSON PRESENTS TWO POSSIBLE TRAGIC SCENARIOS. FIRST & MOST OBVIOUS IS BEING BROADSIDED WHEN PULLING OUT, SECOND IS BEING REAR-ENDED, WHEN THE PERSON BEHIND YOU IS EXPECTING FORWARD MOTION. VERY UNSAFE CAR!!
Mileage: 23,900
STALLS COMPLETELY ACCELERATING FROM A STOP, ENGINE DEVELOPS NO POWER. REVERSE WON'T ENGAGE BACKING UP ON A SLOPE. ERRATIC INAPPROPRIATE GEAR CHANGES. SHUDDERS, VIBRATES ON ACCELERATION, AND BETWEEN GEAR CHANGES. VERY HESITANT DOWNSHIFTING AFTER GOING AROUND A CORNER.
THE 2016 HYUNDAI TUCSON AFTER THE TRANSMISSION RECALL, CONTINUES TO HAVE INTERMITTENT NO ACCELERATION FROM A STOP / ROLLING STOP. RPMS WILL INCREASE BUT IT WILL BE 3-5 SECONDS BEFORE THE TRANSMISSION ENGAGES WHEN THE ISSUE DOES OCCUR. THE CAR THEN JOLTS FORWARDS BECAUSE OF THE HIGH RPMS. I HAVE HAD MULTIPLE NEAR MISSES DUE TO THIS. THIS PROBLEM HAS THE POTENTIAL TO BE LIFE THREATENING AND IS COMPLETELY UNSAFE.
Mileage: 17,000
DUAL CLUTCH TRANSMISSION, WILL NOT ACCELERATE, PAUSES WHILE STOPPED, IN MOTION, IN TRAFFIC, ON STREET CITY AND HIGHWAY. THERE IS NO REPAIR OTHER THAN AN UPDATE. HYUNDAI REFUSES, YES REFUSES, TO FIX MY CAR AND PROVIDE A REPAIR ORDER. TRIED TAKING MY CAR IN FOR THE UMPTEENTH TIME. THEY WILL NOT PROVIDE ME WITH A REPAIR ORDER BECAUSE THERE IS NO REPAIR FOR THE DUAL CLUTCH TRANSMISSION. SO WHEN I FILED WITH THE BBB AND WITH HYUNDAI, HYUNDAI REFUSED TO TAKE MY CAR BACK CLAIMING I DID NOT HAVE ANY REPAIR ORDERS. HYUNDAI LOCATIONS SUCH AS EDWARDS IN IOWA AND WOODHOUSE IN OMAHA HAVE NOT DOCUMENTED ALL OF MY CARS ISSUES NOR HAVE THEY ANY PROOF OF MY BEING THERE OTHER THAN TWO TIMES. I HAVE TAKEN MY CAR IN NUMEROUS TIMES, WELL OVER 5 TIMES ANYWAY!! THE BBB REQUIRES DOCUMENTATION OF SERVICE, BUT I CAN'T GET AHOLD OF THE DOCUMENTATION BECAUSE HYUNDAI HAS NOT DONE THEIR JOB TO DOCUMENT MY CARS SERVICE. I'M GROWING EXTREMELY TIRED OF HYUNDAI AND WOULDN'T WISH THIS CAR ON ANYONE! I STILL CAN'T ACCELERATE, MY CAR BROKE DOWN THE OTHER DAY, AND NOTHING IS GETTING BETTER WITH BEING SERVICED. I'M A SINGLE PARENT WORKING PART TIME AND GOING TO SCHOOL, I AM TIRED OF HAVING TO TAKE THIS PIECE OF CRAP IN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
LACK OF PROFESSIONALISM AND COURTESY ON HYUNDAI'S PART TO RETRACT THIS VEHICLE IS ASTOUNDING. I'M UNSURE HOW THERE IS A 5 STAR SAFETY RATING ON THIS UNSAFE VEHICLE. HYUNDAI HAS REFUSED TO REPAIR MY VEHICLE. EVERY TIME IT HAS BEEN SEEN AND "FIXED" IT COMES BACK WORSE THAN IT WAS BEFORE. THE LAG IS SUBSTANTIAL, IT JERKS CONSTANTLY, I CAN'T ACCELERATE WHEN ALREADY IN MOTION OR STOPPED IN TRAFFIC, OR EVEN MOVING OUT OF A PARKING STALL. I AM TYPICALLY IN THE MIDDLE OF AN INTERSECTION WHEN LAGGING AND NO ACCELERATION OCCURS, AND ALL TOO OFTEN I'M ALREADY IN MOTION ON THE INTERSTATE AND CAN NO LONGER MOVE. A LIGHT CAME ON AND SAID THE TRANSMISSION WAS OVERHEATED TWICE AS A BRAND NEW VEHICLE JUST GOING 3MPH. MY CAR THEN DIED, LUCKILY I WAS PULLED OVER WHEN I NOTICED THE LIGHT. THESE CONSTANT ISSUES I'VE BEEN HAVING HAVE BEEN SINCE THE DATE OF PURCHASE ON JULY 8, 2016. IT ONLY HAD 50 MILES ON THE VEHICLE AT THAT TIME. I GET REGULAR MAINTENANCE AND TAKE CARE OF THIS VEHICLE, BUT I CAN'T HANDLE THE STRESS OF DRIVING IT ANYMORE! EVERY TIME I SUBMIT A CLAIM ON HERE, NO ONE REACHES OUT TO RESOLVE THIS ISSUE. I'VE SPOKEN WITH HYUNDAI NATIONAL AND REGIONAL OFFICES, HYUNDAI SERVICE LOCATIONS, AND THE BBB. WHAT WILL IT TAKE FOR YOU TO SEE THAT THIS VEHICLE IS A REAL DANGER, NOT ONLY TO ME, BUT TO EVERYONE ON THE ROAD!?!?!?!?!
WHILE DRIVING IN STOP AND GO TRAFFIC SUCH AS A LEFT TURN OR ON THE FREEWAY AT RUSH HOUR, MY VEHICLE WILL COMPLETELY CEASE TO ACCELERATE. YOU CAN AUDIBLY HEAR THE CLUTCHES GRINDING INSTEAD OF TICKING AS THEY USED TO AS WELL. THE DCT SEEMS TO PUT THE CAR IN A NEUTRAL STATE UPON STOP AND GO, AND, NOT MOVE. THIS INCLUDES WHEN I HAVE BEEN ON THE FREEWAY IN RUSH HOUR AS WELL AS I HAVE BEEN STRANDED IN THE MIDDLE OF THE INTERSECTION ON A LEFT HAND TURN AND NOT BEEN ABLE TO ACCELERATE FOR AT LEAST 5 SECONDS. HYUNDAI MOTOR CORP. OF AMERICA STATES THIS IS NORMAL FUNCTIONING FOR THE VEHICLE AND THAT PEOPLE NEED TO LEARN TO USE THE DCT. I AM SUPPOSED TO APPARENTLY GET OUT OF MY CAR ON THE FREEWAY AND ASK OTHER DRIVERS TO PLEASE HOLD OFF FROM SLAMMING INTO MY BACK END AS THE DCT TAKES 3-5 SECONDS EXTRA TO FIGURE OUT HOW TO ACCELERATE IN STOP AND GO SITUATIONS. I HAVE HAD IT INTO HYUNDAI OF AVONDALE 1X, RODEO HYUNDAI OF SURPRISE 2X, AND, HYUNDAI OF PEORIA 1X FOR THESE ISSUES. I AM VERY AFRAID OF THIS CAR AND HYUNDAI NOW THAT THEY HAVE SEEN THE CAR FOR REPAIRS WILL NO LONGER HONOR THE WARRANTY WORK. THE SERVICE GM OF HYUNDAI PEORIA STATED WHILE ON SPEAKER WITH HYUNDAI AMUSA THAT THEY ARE IN FACT SEEING THIS ISSUE WEEKLY BUT, HYUNDAI DOES NOT HAVE A FIX FOR IT AND THEY DON'T WANT TO BE INVOLVED WITH ANY POSSIBLE ARBITRATION AT THEIR DEALERSHIP! I ALSO HAD THE VEHICLE INSPECTED AT A SECOND OPINION AWAY FROM HYUNDAI AND HAVE BEEN TOLD THAT THIS VEHICLE IS UNSAFE TO DRIVE. HYUNDAI OF AVONDALE TECH EXPERIENCED WHAT I SAID WAS WRONG WITH THIS DEATH TRAP VEHICLE AND IT SCARED HIM. THEY ACTUALLY APOLOGIZED FOR HAVING TO GIVE BACK MY CAR AND STOP AND PAYING FOR THE RENTAL. THE DEALERSHIPS ARE WELL AWARE THAT THIS IS AN ISSUE AND HYUNDAI AMCUSA DOESN'T WANT TO OWN UP TO IT. WILL IT TAKE SOMEONE DYING LIKE MYSELF BEFORE THIS IS RESOLVED?
Mileage: 3,822
THE TRANSMISSION SHUDDERS AND SHIFTS IN APPROPRIATELY. WHEN TRYING TO ACCELERATE THE CAR WILL NOT, AND LEADS TO VERY DANGEROUS SITUATIONS IN AN INTERSECTION. IT IS AS IF THE CAR EITHER JUMPS/SHUDDERS OR STALLS WHEN YOU HIT THE GAS. THEREFORE, ONCOMING TRAFFIC CAN HIT YOU. MOST OF THE ISSUES OCCUR WHEN BEGINNING ACCELERATION FROM A STOP.
Mileage: 21,500
WHILE STOPPED WITH MY FOOT ON THE BREAK, I THEN PUT MY FOOT ON THE ACCELERATOR, THE TUCSON WON'T MOVE AND THE ENGINE REVS HIGH WITHOUT FORWARD PROGRESS. THIS IS A SLAM-DUNK SAFETY ISSUE, AND I EXPECT A RECALL WILL BE THE RESULT. IT TOOK SEVERAL ATTEMPTS PLUS MOVING THE CAR INTO PARK AND BACK TO DRIVE BEFORE IT MOVED. ( ABOUT 30 SECONDS) ONCE THE CAR MOVED , I COULD SMELL THE CLUTCHES BURNING.
Mileage: 6,000
MY TUCSON WILL RANDOMLY NOT ACCELERATE WHEN THE GAS PEDAL IS PUSHED. I AM CONSTANTLY IN FEAR TO PULL OUT IN TRAFFIC BECAUSE IT FREQUENTLY WILL NOT MOVE AND THEN WILL LURCH FORWARD INTO TRAFFIC. I HAVE HAD A RECALL PERFORMED TWICE AND THE ISSUE IS STILL ONGOING. THE DEALER STATED THEY DIDN'T KNOW WHAT WAS WRONG. I AM CONCERNED FOR THE SAFETY OF MY FAMILY. IN ADDITION, THIS WEEK THE VEHICLE MADE A LOUD POPPING NOISE IN THE FRONT END AND NOW THEIR IS VIBRATION IN THE STEERING AND WHAT FEELS LIKE A WOBBLE UNDER THE FRONT PEDALS.
Mileage: 2,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE FOR THREE SECONDS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO RODEO HYUNDAI IN SURPRISE, AZ WHERE THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS THEN TAKEN TO EARNHARDT HYUNDAI IN AVONDALE, AZ WHERE THE DEALER ALSO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS THEN TAKEN TO LARRY H. MILLER HYUNDAI PEORIA IN PEORIA, AZ WHERE THE DEALER ALSO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 3,822.
Mileage: 3,822
UPON RELEASING THE BRAKES AFTER A STOP, THE VEHICLE STARTS TO ROLL AND IMMEDIATELY STARTS JERKING VIOLENTLY WHILE APPLYING THE THROTTLE PART WAY. ON AN INCLINE, FLAT, OR DECLINE IT DOESN'T MATTER. ONCE THE VEHICLE IS IN MOTION AND PICKING UP SPEED IT SEEMS TO BE OKAY. IT JUST SEEMS TO OCCUR FROM A STOP OR VERY LOW SPEED.
Mileage: 50
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE VEHICLE WOULD ALSO AUTOMATICALLY SHIFT INTO NEUTRAL WITHOUT WARNING. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL FOR AT LEAST FIVE SECONDS AND THEN DEPRESS THE ACCELERATOR PEDAL TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS FIRST TAKEN TO EARNHARDT HYUNDAI (10401 PAPAGO FWY, AVONDALE, AZ 85323 (623) 388-5800) WHERE IT WAS DIAGNOSED WITH A SOFTWARE FAILURE AND THE TRANSMISSION SOFTWARE HAD TO BE RE-WRITTEN. THE CONTACT STATED THAT THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RODEO HYUNDAI (12925 N AUTOSHOW AVE, SURPRISE, AZ 85388 (623) 214-4100) WHERE IT WAS DIAGNOSED WITH THE SAME SOFTWARE MALFUNCTION. THE SOFTWARE WAS UPDATED FOR THE SECOND TIME, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE MANUFACTURER EMAILED THE DEALER A MANUAL ON HOW TO CORRECTLY OPERATE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 09/27/17*LJ *TR
Mileage: 2,500
WHEN SLOWING TO A CRAWL IN TRAFFIC WHEN ACCELERATING CAR LEACH FORWARD THIS CAN CAUSE A SERIOUS ACCIDENT WHEN DRIVER IS NOT FOR THIS ACTION BY THE AUTOMATIC TRANSMISSION, THIS ALSO HAPPENS WHEN TRAVELING THROUGH A YEAR SIGN HYUNDAI HAS NO FIX FOR THIS WHEN CALL WEATHER THE DEALER/ HYUNDAI WERE TOLD TO LIVE WITH THIS. THERE SHOULD BE A SAFETY RECALL FOR THIS BEFORE SOMEONE GET SERIOUS HURT
Mileage: 1,080
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL OTHER TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KEFFER HYUNDAI LOCATED AT 9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105; (704) 243-9815) ON THREE DIFFERENT OCCASIONS. DURING THE FIRST AND SECOND VISITS, THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. DURING THE THIRD VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 9919336. THE FAILURE MILEAGE WAS 4,078. UPDATED 11/01/17*LJ *TR
Mileage: 4,078
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Mileage: 23,000
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Mileage: 35,000
ONGOING ISSUES WITH THE DUAL CLUTCH TRANSMISSION ON MY 2016 TUCSON SPORT 1.6, SINCE NEARLY THE BEGINNING THERE HAS BEEN HESITATION ACCELERATING FROM STOP, SLIPPING CAUSES JOLT AFFECT WHEN THE CLUTCH DOES GRAB. VERY FREQUENT SLIPPING OF CLUTCH MOSTLY AT SLOW SPEEDS, CLUTCH SLIPPING ALSO CAUSES VIBRATION/JOLTING AT SLOW SPEEDS EVER SINCE THE LAST SW UPDATE. BECOMING SEVERE SAFETY ISSUE. OCCURS EVEN IN REVERSE. WAS TOLD NO DEFECT HOWEVER THERE HAS BEEN THREE SOFTWARE UPDATES DONE BY DEALERSHIP ADDRESSING THIS ISSUE AS A SAFETY RECALL, 1ST TWO HELPED SOME BUT THE LAST ONE MADE PROBLEM WORSE THAN IT EVER HAS. WAS TOLD NO WAY TO REVERSE THE SW UPDATES. DEALERSHIP AND HYUNDAI UNABLE TO HELP RESOLVE ISSUE STATING THIS IS "NORMAL" CONDITION WHERE THIS IS A SEVERE SAFETY ISSUE THAT IS BEING IGNORED.
HYUNDAI PURCHASED THIS CAR BACK DUE TO A FAULTY TRANSMISSION. IT HAD ISSUES SHIFTING BETWEEN THE FIRST 3 GEARS AND STALLED IN BETWEEN EACH. IT HAD ISSUES FROM THE BEGINNING WHEN I PURCHASED IT IN FEB OF 2016 BUT TOOK UNTIL JUNE OF 2017 BEFORE THE BUY-BACK TOOK PLACE.
THIS VEHICLE HAS BEEN SERVICED NUMEROUS TIMES REGARDING THE PAST TWO RECALLS. UPDATING THIS VEHICLE IS NOT WHAT IT NEEDS. THIS VEHICLE NEEDS TO BE REPLACED COMPLETELY. I CANNOT ACCELERATE FROM A STOP, WHEN I'M IN MOTION, OR FROM A SLOW SPEED ON ANY HIGHWAYS, INTERSTATES, CITY STREETS, ETC. THIS VEHICLE DOES NOT WANT TO MOVE. ALSO, NOW GIVEN ALL OF THE ISSUES I'VE BEEN HAVING WITH THIS BRAND NEW CAR, THE AIR CONDITIONING AND BRAKES ARE FADING IN AND OUT. SO ALL OF THE ISSUES I'VE HAD WITH THIS BRAND NEW CAR INCLUDE BUT NOT LIMITED: LACK OF ACCELERATION, STALLING, DUAL CLUTCH TRANSMISSION, AIR-CONDITIONING, BRAKING, AND RADIO/BLUETOOTH/CD PLAYER WILL NOT ALWAYS WORK. I SUBMITTED A LEMON LAW COMPLAINT THROUGH THE BBB AND SPOKE WITH HYUNDAI CONSUMER AFFAIRS. THIS IS POSSIBLY MY THIRD OR FOURTH COMPLAINT ONLINE WITH THIS HEINOUS VEHICLE. IT'S UNSAFE FOR ANYONE LOOKING TO PURCHASE!!!! IT'S JERKY AND WILL LAUNCH YOU ONCE IT FINALLY DECIDES TO ACCELERATE AND THEN I'M AT A STANDSTILL ONCE MORE. THIS VEHICLE HAS A MIND OF ITS OWN AND I CAN'T BELIEVE THAT A DEALERSHIP WOULD SELL A DEFUNCT CAR TO SOMEONE. MAYBE UNKNOWINGLY, BUT NOW I HAVE TO JUMP THROUGH HOOPS AND FIND OTHER MODES OF TRANSPORTATION JUST TO GET TO WORK AND BACK. UNRELIABLE, UNSAFE, UNREASONABLE FOR THE COST, AND I'M NOT WILLING TO DO ANYTHING ELSE WITH THIS VEHICLE. HYUNDAI NEEDS TO MAKE THIS RECURRING AND SUBSTANTIAL ISSUE RIGHT WITH THIS UNHAPPY CUSTOMER. LET'S JUST HOPE THE REGIONAL OFFICE WILL FIND A SOLUTION AND PAY OFF THE REST OF THIS CAR. I SHOULDN'T BE TERRIFIED EVERY TIME I GET INTO MY CAR TO DRIVE WITH MY BABY BECAUSE I KNOW ONE OF THESE TIMES, WE WILL GET HIT. PRETTY SAD TO BE SITTING IN THE MIDDLE OF AN INTERSECTION AND I CAN'T MOVE AND OTHER PEOPLE WON'T MOVE FOR YOU. THE LIKELIHOOD OF GETTING HIT... 99%. PLEASE MAKE THIS RIGHT.
WHEN ACCELERATING FROM A STOP I HAVE HAD SEVERAL PROBLEMS WITH THE VEHICLE NOT SPEEDING UP. IT ACTS AS IF IT IS NOT GETTING GAS. I CAN PUSH THE GAS PEDAL ALL THE WAY DOWN TO THE FLOOR AND IT JUST KEEPS GOING THE SAME SPEED (ABOUT 2-5MPH). I HAVE ALMOST BEEN HIT ONCE WHEN PULLING INTO TRAFFIC AND ALMOST CAUSED AN ACCIDENT ONCE WHEN A CAR HAD TO SWERVE TO MISS ME. I NEVER KNOW WHEN OR IF THIS IS GOING TO HAPPEN AGAIN. I TOOK IT INTO THE DEALER TO HAVE IT LOOKED AT AND THEY SAID AN UPDATE FOR THE TRANSMISSION WAS ISSUED AND THAT WOULD FIX THE PROBLEM. WELL, THE SAME THING IS STILL HAPPENING SO I TOOK IT BACK AGAIN TO BE LOOKED AT. NOW THEY TELL ME HYUNDAI IS GOING TO RELEASE ANOTHER UPDATE SOON. THIS IS A VERY DANGEROUS PROBLEM AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
Mileage: 500
RELATED TO ORIGINAL RECALL CAMPAIGN - 16V628000. I HAD THE UPDATED TRANSMISSION CONTROL SOFTWARE/RECALL INSTALLED IN NOVEMBER OF 2016. THE UPDATE WORKED FOR A TIME, BUT PERFORMANCE HAS STEADILY DECLINED ONCE AGAIN (THIS SOFTWARE HAS BEEN EITHER UPDATED OR RESET BY HYUNDAI MULTIPLE TIMES SINCE PURCHASE). I HAVE BEEN STUCK AT INTERSECTIONS WITH NO ACCELERATION, THE ABILITY TO ACCELERATE WHEN MERGING ONTO FREEWAYS IS LIMITED (ALMOST IMPOSSIBLE TO CONVINCE THE CAR TO SHIFT TO A LOWER GEAR), AND SHIFTING OUT OF 1ST GEAR AT LOW SPEEDS/LOCAL TRAFFIC IS HIGHLY SPORADIC (SOMETIMES IT FEELS LIKE THE 'CLUTCH' IS HALF ENGAGED; OTHER TIMES IT WON'T SHIFT OUT OF FIRST, SO YOU ACCELERATE FASTER THAN YOU WANT AND AT MUCH HIGHER RPM THAN WOULD BE CONSIDERED NORMAL DRIVING). HYUNDAI HAS JUST RESET THE SOFTWARE IN MY CAR SO THAT IT CAN 'LEARN' AGAIN, BUT THE UPDATE PROVIDED WITH THE RECALL DID NOT FIX THE PROBLEM. I WOULD VERY MUCH LIKE SOMETHING TO BE DONE AS NEW CAR OWNERS SHOULD NOT HAVE TO UPDATE SOFTWARE MULTIPLE TIMES PER YEAR IN ORDER TO HAVE THEIR VEHICLE OPERATE SAFELY.
Mileage: 31,000
THIS IS MY 2ND HYUNDAI TUCSON 1.6L TURBO LIMITED W ULTIMATE PACKAGE. THE FIRST 2016 HYUNDAI TUCSON LIMITED WAS REPURCHASED BY HYUNDAI MOTOR AMERICA WITH ONLY 9K MILES ON IT FOR THE SAME ISSUE EVERYONE ELSE IS EXPERIENCING. MY 2ND TUCSON HAS 32K MILES ON IT AND IT'S BEEN IN THE SERVICE DEPARTMENT NUMEROUS OCCASIONS FOR THE SAME REASON EVERYONE ELSE HAS MENTIONED. THE CAR HESITATES WHEN I PRESS ON THE ACCELERATOR AS IF IT IS HAS GONE INTO NEUTRAL, THEN ALL OF A SUDDEN IT WILL LURCH FORWARD GIVING YOU WHIPLASH. I AM SO TIRED OF BEING 'STONEWALLED' BY HYUNDAI - LOOK AT ALL THESE COMPLAINTS FOR THE SAME ISSUE AND WHERE IS HYUNDAI? WHERE IS THEIR RESPONSE? I'M TIRED OF THE SERVICE DEPARTMENT TELLING ME THEY CAN'T DUPLICATE MY CONCERN WHEN I SHOW THEM A VIDEO OF EXACTLY WHAT IT'S DOING. THIS REMINDS OF THE PINTO DISASTERS BACK IN THE 70'S. HOW MANY PEOPLE HAVE TO DIE BEFORE HYUNDAI ACCEPTS RESPONSIBILITY FOR A POORLY DESIGNED ENGINE TRANSMISSION COMBINATION. HOW MANY PEOPLE? I'M SO TIRED OF THIS THAT I WANT TO HIRE AN ATTORNEY - THIS IS NEGLIGENCE ON HYUNDAI'S PART, THEY ARE JUST WAITING TO SEE HOW MANY PEOPLE DIE BEFORE THEY REACT. LOOK UP 2017 HYUNDAI TUCSON, THE PROBLEM CONTINUES - SO REMOVING 'ECO' MODE IN 2017, DIDN'T RESOLVE THE ISSUE. ANYONE WHO WOULD LIKE TO TALK ABOUT THEIR ISSUE OR WOULD BE INTERESTED IN FILING A LAWSUIT AGAINST HYUNDAI - PLEASE CALL ME AT [XXX] OR EMAIL ME AT [XXX] IT'S ABOUT TIME WE STAND UP AND FIGHT BACK - THIS CAN'T CONTINUE. WHY DOES SOMEONE ALWAYS HAVE TO DIE BEFORE CAR MANUFACTURERS REACT TO A SITUATION? PLEASE CALL ME [XXX] OR [XXX] MY NAME IS [XXX] AND I'M A 2X 2016 HYUNDAI TUCSON OWNER, SO I HAVE EVERY RIGHT TO TALK ABOUT MY EXPERIENCES WHEN IT COMES TO THIS VEHICLE. I'VE BEEN THROUGH THE PROCESS ONCE BEFORE, SO LET'S DO IT AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 32,104
VEHICLE WILL NOT ACCELERATE FROM A STOP AT TIMES UNTIL 3000 RPM AND THEN SQUEALS TIRES. IT IS A SAFTEY ISSUE. HYUNDA DEALER DID A RECALL WHICH HAS NOT FIXED THE PROBLEM COMPLETELY. IT IS INTERMITTANT.
Mileage: 1,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HAZLETON HYUNDAI LOCATED AT 703 AIRPORT RD, HAZLE TOWNSHIP, PA 18202) WHERE IT WAS DIAGNOSED; HOWEVER, A FAILURE COULD NOT BE FOUND. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT THE HAZLETON HYUNDAI DEALER PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE FAILURE WAS NEVER CORRECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND ADVISED HIM TO CALL THE BBB. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 08/24/17*LJ *CN
Mileage: 10,000
WHEN THE CAR IS STATIONARY, IT SOMETIMES DOES NOT MOVE WHEN YOU GIVE PRESS THE GAS PEDAL. WHEN PRESSING HE GAS PEDAL, THE ENGINE WILL REV, THE RPMS WILL INCREASE, BUT THE CAR WILL NOT MOVE OR WILL SOMETIMES SPUTTER AND BARELY CRAWL. THIS SEEMS TO ONLY HAPPEN WHEN TRYING TO ACCELERATE FROM A STATIONARY POSITION.
Mileage: 19,000
I PURCHASED A BRAND NEW 2016 HYUNDAI TUCSON. ABOUT A MONTH LATER, WE STARTED EXPERIENCING A PROBLEM WITH THE VEHICLE. WHILE ACCELERATING, THE CAR SEEMS TO LOSE POWER AND STALLS. THEN ALL OF A SUDDEN, THE POWER KICKS ON AND CAUSES THE CAR TO JOLT. THIS HAPPENS ERRATICALLY AND AT LEAST 2X PER MONTH. IT'S INCREDIBLY DANGEROUS, ESPECIALLY WHEN IT HAPPENS WHILE I AM IN AN INTERSECTION. I RECEIVED A LETTER FROM HYUNDAI REGARDING THIS RECALL, BUT THE SERVICE DID NOT HELP MY VEHICLE AT ALL. I CALLED THE DEALERSHIP TO HAVE IT LOOKED AT AGAIN, AND THE MAN STATED THAT THIS IS A COMMON COMPLAINT, BUT THE HYUNDAI CORPORATION IS STATING THAT THIS IS 'NORMAL' FOR DUAL TRANSMISSIONS.
Mileage: 10,200
OCCASIONALLY, ON A CITY STREET AT STOP SIGNAL OR STOP SIGN, VEHICLE FAILS TO ACCELERATE FROM A STOP AS GAS PEDAL IS PRESSED. REVS TO HIGH RPM'S, AND AS TRANSMISSION CATCHES UP, THE VEHICLE LUNGES FORWARD VIOLENTLY, NEARLY CAUSING REAR END COLLISION ON SEVERAL DIFFERENT OCCASIONS. CONTINUES TO HAPPEN AFTER TWO SEPARATE RECALL/DCT PROGRAM UPDATES WITH HYUNDAI DEALER.
Mileage: 6,000
WHEN LEAVING A STOP SIGN THE CAR WOULD NOT SPEED UP. HAD THE TRANSMISSION SOFTWARE UPDATED FROM A RECALL, BUT THE PROBLEM KEEPS HAPPENING. WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE OF THIS PROBLEM.
Mileage: 9,000
10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS. 12/29/16. RETURNED FOR SAME ISSUE WITH TRANSMISSION. SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE. 2/23/17 RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED. STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND. 4/25/17. RETURNED AGAIN FOR SAME ISSUE. STATED NO PROBLEMS EXISTS. ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES. ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE. 4/26/17: CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159). CASE MANAGER ASSIGNED. STATED I WOULD HEAR WITHIN 3-5 DAYS. NEVER HEARD. 4/28/17: AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS. (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED) 5/4/17: CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER. 5/4/17: SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER. 5/10/17: CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER. 5/18/17: PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS. COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN. 5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION. PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.
2016 HYUNDAI TUCSON 1.6T WITH THE 7SPD DUAL CLUTCH TRANSMISSION REFUSED TO RESPOND TO ACCELERATOR PEDAL AFTER STARTING FROM A DEAD STOP. SITUATION: STOPPED AT AN INTERSECTION WAITING TO TURN LEFT, PROCEEDED TO ACCELERATE FROM THE STOP TO TURN LEFT THROUGH THE INTERSECTION AT ~5MPH AND HALF WAY THROUGH THE MIDDLE OF THE TURN/INTERSECTION THE CAR REFUSED TO RESPOND TO GAS PEDAL INPUT FOR INCREASED SPEED. I TRIED DEPRESSING THE GAS PEDAL MORE, BUT NO RESPONSE. I COMPLETELY LET OFF THE PEDAL AND THEN RE-APPLIED AND THE CAR STARTED TO RESPOND WITH REGULAR POWER DELIVERY WITH THE TRANSMISSION SHUDDERING A BIT. CARS APPROACHING THE INTERSECTION HAD TO WAIT FOR ME TO GET THROUGH, LUCKILY IT WASN'T EXTREMELY BUSY WITH FAST MOVING TRAFFIC. I FEEL THIS 'RANDOM' LACK OF RESPONSE TO THE GAS PEDAL POSES A SERIOUS SAFETY ISSUE. THE TUCSON HAS HAD THE LATEST T1B DCT UPDATE (16-01-057) APPLIED AT THE DEALER SINCE 3/11/17. THIS IS NOT THE FIRST TIME THE CAR HAS GIVEN ME ISSUES ACCELERATING OR CONTINUING TO ACCELERATE. TRANSMISSION ALSO EXPERIENCES INTERMITTENT PROBLEMS WHEN ASKING TO DOWNSHIFT UNDER 3/4-FULL THROTTLE CONDITIONS - IT OFTEN WILL HALF ENGAGE AND FEEL LIKE IT'S SLIPPING IN GEAR EVENTUALLY APPLYING THE RIGHT GET WITH NO SLIP. THIS CREATES QUESTIONABLE PASSING ON THE HIGHWAY SINCE YOU NEVER REALLY KNOW WHAT THE TRANSMISSION IS GOING TO DO WHEN REQUESTING IT TO PERFORM MULTIPLE DOWNSHIFTS UNDER POWER.
Mileage: 17,662
THE 2016 HYUNDAI TUCSON ECO WITH 1.6T TRANSMISSION PROBLEM. VEHICLE TRANSMISSION WILL FAIL TO MOVE VEHICLE FORWARD AT TIMES AND HAS CAUSED US TO BE STUCK IN AN INTERSECTION NUMEROUS TIMES EVEN THOUGH VEHICLE SAYS ITS IN DRIVE. RPMS JUST REV TO REDLINE BUT VEHICLE WILL NOT MOVE UNTIL YOU LET OFF THE GAS AND LET IT IDLE BACK DOWN TO IDLE ENGINE SPEED. THEN YOU CAN TRY IT AGAIN AND IT DRIVES NORMAL. ONE TIME HAD TO SHUT ENTIRE VEHICLE OFF IN THE INTERSECTION AND RESTART IT TO GET IT TO MOVE.
Mileage: 15,000
10-31-2015 PURCHASED VEHICLE. 10-31-2015. 3-2-2016 MILEAGE 1691, RETURNED VEHICLE BACK TO HYUNDAI DEALER FOR ECM ENGINE CONTROL MODULE & TCM TRANSMISSION CONTROL MODULE SOFTWARE UPDATES PER TY8 HARD SHIFTING COMPLAINTS. 7-22-2016 CAMPAIGN 145 SECONDARY HOOD LATCH REPAIR. 10-21-2017 CAMPAIGN 149 ECM & TCM SOFTWARE UPDATE FOR DCT PROBLEMS. 5-2-2017 T1B ECM SOFTWARE UPDATE FOR DCT PROBLEMS. SOFTWARE UPDATE IMPROVES TRANSMISSION JERKING FROM 0 TO 15 MPH. 5-21-2017 MILEAGE 12,500, OUTSIDE TEMP 70 DEG F, STRANDED ON INTERSTATE, TRANSMISSION IN DRIVE BUT NOT VEHICLE NOT MOVING. VEHICLE TOWED TO DEALER. HYUNDAI SERVICE FINDS FAULTY FUEL TANK PRESSURE SENSOR AND BAD WIRING HARNESS. REPLACES BOTH. 5-23-2017 PICKED UP VEHICLE AND DROVE NORMAL ON WAY HOME. I HAVE LOST CONFIDENCE IN THIS VEHICLE AND WISHED I HAD PURCHASED THE SE MODEL WITH THE 6 SPEED CONVENTIONAL TRANSMISSION AND NOT THE 7 SPEED DUAL CLUTCH TRANSMISSION. TIME WILL TELL IF THIS LAST REPAIR WILL SOLVE THE NUMEROUS DCT PROBLEMS.
Mileage: 12,500
ANY RECALLS ON THE 7 SPEED DUAL CLUTCH TRANSMISSION THAT IS IN MY LEMON ?
HORRIBLE ACCELERATION HESITATION...VERY UNSAFE....DEPRESS GAS PEDAL AND NO RESPONSE FOR A FEW SECONDS.
Mileage: 10
FAULTY DUAL CLUTCH TRANSMISSION CAUSES THE VEHICLE TO HESITATE WITHOUT WARNING WHEN THE GAS PEDAL IS PUSHED. THIS HAPPENS AT RANDOM TIMES AND WITH DIFFERENT DEGREES OF SEVERITY. THIS HAS HAPPENED ON MANY OCCASIONS AND CREATES A MAJOR SAFETY HAZARD AS THE ACCELERATION MAY NOT BE THERE WHEN NEEDED. HYUNDAI HAS KNOWN THEIR DCT IS FAULTY AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM AFTER SEVERAL ATTEMPTS, INCLUDING 2 RECALLS FOR THIS ISSUE. LIVES ARE AT RISK FOR NOT ONLY THE DRIVER BUT OTHER DRIVERS AS WELL.
Mileage: 500
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS STATIONARY, IT JERKED WHEN THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WOULD STALL. IT WAS DIAGNOSED THAT THE JERKING CONDITION WAS A FEATURE OF THE VEHICLE DUE TO THE PRESENCE OF A DUAL CLUTCH. THE VEHICLE WAS REPAIRED AND THE CLUTCH ACTUATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Mileage: 17,000
THE TRANSMISSION DOESN'T ENGAGE AFTER A STOP, LAGS WHEN ACCELERATING ON CITY STREETS, AND OFTEN STUTTERS WHEN ACCELERATING IN TURNS OR ON CITY STREETS. I HAVE TAKEN THE VEHICLE INTO THE DEALER FOR COMPUTER UPDATES THAT WERE SUPPOSED TO FIX THE PROBLEM TWICE AND THE PROBLEMS KEEP OCCURRING. RECENTLY, THIS LED TO MY ALMOST BEING HIT WHEN I WAS TRYING TO PULL OUT IN TRAFFIC AND THE VEHICLE WOULDN'T MOVE THEN SUDDENLY A QUITE A FEW SECONDS LATER IT LURCHED FORWARD. I HAD TO HIT THE BREAKS TO KEEP FROM BEING HIT. THIS HAS HAPPENED BEFORE, BUT THIS TIME A CAR ALMOST HIT ME. I FEEL UNSAFE DRIVING THIS CAR.
Mileage: 21,500
WHEN THE CAR SLOWS DOWN AND THEN SPEEDS UP IN TRAFFIC, TURNING AT STOP SIGNS OR ON STREET LIGHTS, OR PULLING OUT ONTO THE STREET, THE ENGINE WILL HESITATE/FREEZE UP.. THIS RESULTS IN A DELAY OF MOVEMENT FOLLOWED BY THE CAR LUNGING FORWARD WHEN IT DOES BEGIN TO DRIVE AGAIN, CREATING A VERY UNSAFE AND TERRIFYING SITUATION. I INITIALLY TOOK IT IN FOR THE RECALL ON OCTOBER 6, 2016. SINCE THEN I HAVE BROUGHT IT BACK TO THE DEALERSHIP I PURCHASED IT AT TO FIX THE ISSUE TWO MORE TIMES. WHEN I CALLED BACK THE FOURTH TIME I WAS TOLD TO CONTACT HYUNDAI CORPORATE. HYUNDAI CORPORATE HAS ONLY TOLD ME TO NOT DRIVE IN ECO MODE AND TO RETURN TO THE DEALERSHIP TO LEARN ABOUT DRIVING IN THE THREE DIFFERENT MODES. I HAVE ALSO DONE THAT AND BOTH OF THE MEN IN THE SERVICE DEPARTMENT LOOKED VERY CONFUSED AND TOLD ME HYUNDAI DOES NOT TELL THEM TO HAVE CUSTOMERS DRIVE IN ANY PARTICULAR MODE. WHAT THEY DID TELL ME WAS THAT GIVEN MY SITUATION AND IT HAPPENING IN ALL THREE MODES I SHOULD USE THE MODES WHICH FEELS THE SAFEST FOR ME. THIS IS IN NO WAY A SOLUTION AS ALL THREE MODES ARE POTENTIALLY LIFE THREATENING AND I EXPERIENCE THIS MULTIPLE TIMES EVERY SINGLE TIME I DRIVE MY CAR.
Mileage: 12,799
I HAVE A 2016 HYUNDAI TUCSON TURBO. WHEN I FIRST GOT IT I THOUGHT THE GAS PEDAL WAS STICKING BUT COME TO FIND OUT IT WAS A TRANSMISSION PROBLEM. THE TRANSMISSION HAS BEEN "UPDATED " TWICE BUT THE CAR CONTINUES TO CHOKE WHEN YOU STEP ON THE GAS AND THEN LURCH FORWARD. I BELIEVE I AM GOING TO REAR END SOMEONE. EVERYTIME I VISIT THE DEALERSHIP I COMPLAIN ABOUT THIS PROBLEM AND THEIR SOLUTION IS TO "DRIVE IT LIKE A STICK SHIFT". I BOUGHT AN AUTOMATIC........
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Mileage: 3,739
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Mileage: 27,879
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Mileage: 8,000
VEHICLE HESITATES, JERKS, JUMPS WHEN STARTING UP FROM A SLOW OR STOPPED POSITION. WHEN CROSSING TRAFFIC, TURNING LEFT, I HAVE TO BE CERTAIN I HAVE PLENTY OF ROOM IN CASE THE CAR HESITATES. EXTREMELY UNSAFE! I PURCHASED THE CAR 7/29/2016 AND I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM SINCE THEN. THE FIRST 4 TIMES I HAD THE CAR IN THEY UPDATED THE TRANSMISSION SOFTWARE. ON ONE OCCASION THERE HAD BEEN AN ACTUAL RECALL, HOWEVER IT DID NOT FIX THE PROBLEM. ON THE LAST TIME I HAD THE CAR IN, I ASKED THE SERVICE MANAGER TO RIDE WITH ME. THE CAR DID HESITATE, JERK COMING OUT OF A STOP AT A STOP SIGN AND HE TOLD ME THAT WAS HOW THE TRANSMISSION WAS SUPPOSED TO ACT AND THAT I NEEDED TO LEARN HOW TO DRIVE THE CAR. IT WOULD PREFORM BETTER IN THE SPORT MODE. THE CAR CONTINUES TO REPEAT THE SAME HESITATION ON AN ALMOST DAILY BASIS. I WILL BE CONTACTING HYUNDAI CORPORATE TO SEE IF VEHICLE IS COVERED UNDER LEMON LAW.
I PURCHASED THE CAR IN NOVEMBER 2015. I ALWAYS HAD A SLIGHT JERKING OF THE CAR WHILE IN TRAFFIC OR TAKING OFF FROM A STOP SIGN. I WOULD SAY TOWARDS THE END OF THE SUMMER OF 2016 IT GOT MUCH WORSE. TO THE POINT WHERE I'M TERRIFIED TO DRIVE IT IN TRAFFIC. I COMMUTE ALMOST 40 MILES EACH WAY TO WORK EVERY DAY AND MY HEART IS IN MY THROAT EVERY TIME I'M BEHIND THE WHEEL IN TRAFFIC AFRAID I'M GOING TO GET REAR ENDED. HYUNDAI CAME OUT WITH THE RECALL ON THE DCT (DUAL CLUTCH TRANSMISSION) THAT WAS SUPPOSE TO FIX THE PROBLEM. I HAD MY CAR SERVICED FOR THE RECALL IN OCTOBER 2016 AND IT NEVER FIXED THE PROBLEM. I BROUGHT IT IN TO GET SERVICED AGAIN ON APRIL 1, 2017 FOR THE SAME EXACT RECALL AND HERE I AM AGAIN STILL HAVING THE SAME PROBLEM. I HAVE A INFANT AND I AM TERRIFIED TO HAVE MY FAMILY IN THIS CAR.
AFTER A STOP AND WHEN YOU STEP ON THE GAS TO GO, THE CAR WILL HESITATE ,SOMETIMES FOR 3 TO 4 SECONDS. THIS HAS HAPPEN ABOUT 7 OR 8 TIMES. IT IS A BAD FEELING WHEN THIS HAPPEN WHEN PULLING OUT INTO TRAFFIC. HAVE BEEN TO THE DEALER AND SERVICE MANGER HAS RODE WITH ME, BUT WE CAN NOT DUPLICATE WHEN HE IS IN THE CAR. I HAVE ABOUT 7,000 MILES ON THE CAR. THE CAR'S COMPUTER HAS BEEN RESET TWICE SO FAR, NO HELP YET.
Mileage: 6,954
I HAVE ENTERED A COMPLAINT HERE A FEW MONTH AGO. I HAD MY HYUDAI IN THE SHOP FOR 2 MONTHS WAITING FOR COMPUTER UPDATES TO THE TRANSMISSION. AFTER HAVING THE UPDATES, THE CAR SEEMED TO RUN FINE FOR A WHILE. I AM NOW AGAIN HAVING ISSUES WITH HESITATION. I WAS ALMOST REAR-ENDED AGAIN PULLING AWAY FROM A TRAFFIC LIGHT. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE SEEING WHEN YOU DRIVE WITH THE CAR IN ECO MODE THAT THERE IS HESITATION. PROBLEM IS, I NEVER USE ANY OF THE MODES.... THEIR ANSWER WELL EITHER CALL HYUDAI, OR DEAL WITH IT............... THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW.
Mileage: 18,700
1.6T TRANSMISSION NOT PERFORMING PROPERLY. CAR JERKS, PAUSES, AND QUITS. HAVE ALMOST BEEN REAR ENDED WHEN VEHICLE PAUSED. NEARLY MISSED HITTING ANOTHER CAR WHEN MINE ACCELERATED FORWARD UNEXPECTEDLY. WHEN TRAVELING ON HIGHWAY AT 60 MILES PER HOUR CAR JUST QUIT. HAD TO COAST TO SHOULDER. THEN RESTARTED CAR. HAVE HAD TO DEALERSHIP EIGHT DIFFERENT TIMES. EVEN TOOK TO A DIFFERENT DEALERSHIP. BOTH SAY, "OPERATING AS DESIGNED". ONE SERVICE MANAGER EVEN SAID, "IT'S A POOR DESIGN". MY WIFE WILL NO LONGER DRIVE VEHICLE, AND I AM AFRAID TO MYSELF.
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 9,204. UPDATED 07/11/17*LJ *CN
Mileage: 9,204
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE THROUGH AN INTERSECTION AT 5 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.
Mileage: 5,700
WHEN I ACCELERATE THERE IS NO POWER FOR 1-2 SECONDS, AND THIS IS NOT THE SAME THING AS THE SLIGHT DELAY EXPERIENCED AS THE CAR CHANGES GEARS. IT IS A COMPLETE LACK OF POWER EVEN WHEN THE GAS PEDAL IS PUSHED. VERY ALARMING. THE PROBLEM IS BECOMING MORE FREQUENT OVER THE PAST TWO MONTHS OF USE (1ST TIME IN JANUARY - LATER TIMES IN FEB. AND MARCH--WINTER IN THE MIDATLANTIC REGION). HAPPENS AT SLOWER SPEEDS (ACCELERATING AT 25-30MPH TO CROSS LANES OF CITY TRAFFIC), AND IT HAPPENS AT HIGHER SPEEDS (ACCELERATING AT 50-65MPH TO MERGE INTO INTERSTATE HIGHWAY TRAFFIC OR OVERTAKE A SLOWER CAR IN SAME LANE ON INTERSTATE). BECAUSE I DO NOT DRIVE THE CAR VERY OFTEN, AND MOST OF MY TRIPS ARE AT SLOW SPEEDS FOR SHORT DISTANCES, I INITIALLY OVERLOOKED/DISMISSED THE PROBLEM. BUT IS IT BECOMING MORE NOTICEABLE (LONGER PERIOD WITHOUT ACCELERATION POWER), MORE FREQUENT (OCCURS MORE OFTEN WHEN USING THE CAR) AND DANGEROUS (CAN HAPPEN ANYWHERE, ANY TIME AND AT ANY SPEED). I SUSPECT I AM REPORTING THIS PROBLEM LATER THAN OTHER TUCSON CAR OWNERS BECAUSE I DO NOT DRIVE MUCH. I'VE OWNED THE CAR FOR 11 MONTHS AND IT HAS 3,700 MILES ON IT. PROBLEMS STARTED SHOWING UP AROUND 3,500 MILES.
Mileage: 3,700
DEALER HAS TRIED TO FIX CAR THREE TIMES. AT TIMES CAR WILL NOT ACCELERATE AT ALL.ENGINE RPM WILL INCREASE BUT CAR WILL NOT MOVE. VERY DANGEROUS..I TAKE MY GRANDDAUGHTER TO SCHOOL AND THIS SCARES THE CRAP OUT OF ME.ESPECIALLY IN INTERSECTIONS.OTHER TIMES TRANSMISSION SHUDDERS AND OR JUMPS OUT OF GEAR.A COMPLAINT HAS BEEN MADE BY ME TO HYUNDAI CORPORATE ON FEB 22 2016 I HAVE YET TO HEAR FROM THEM THIS HAS BEEN GOING ON SINCE THE CAR WAS NEW.
Mileage: 5
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM SUDDEN BRAKING, THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE RELATED TO THE TRANSMISSION NEEDED TO BE UPDATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V280000 (POWER TRAIN, ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,012.
Mileage: 10,012
SINCE PURCHASING THE VEHICLE IN NOVEMBER 2015, THE VEHICLE HAS HAD DIFFICULTY SHIFTING AT LOWER SPEEDS AND ACCELERATING AT HIGHER SPEEDS. INITIALLY, THE DEALERSHIP TOLD ME I JUST NEEDED TO GET USED TO DRIVING A TURBO. I HAVE HAD ALL THREE UPDATES DONE TO THE DUAL-CLUTCH TRANSMISSION. AFTERWARDS, IN JANUARY 2017, WHILE DRIVING IN THE CITY, THE VEHICLE DROPPED INTO NEUTRAL BETWEEN FIRST AND SECOND GEAR. THE RPMS REVVED UP TO 4, BUT THE VEHICLE HAD A SUDDEN LOSS OF FORWARD MOMENTUM. BECAUSE I WAS IN HEAVY TRAFFIC, THIS PRESENTED A SAFETY HAZARD TO ME. THE DEALERSHIP RE-PERFORMED THE DECEMBER 2016 UPDATE THE FIRST PART OF FEBRUARY 2017 AND CAUSED A FULL SYSTEM FAILURE REQUIRING MANUAL REPROGRAMMING. IT THEN RELEASED THE VEHICLE BACK TO ME. AFTER TWO DAYS, THE SAME THING HAPPENED WHILE DRIVING IN THE CITY. I WAS AGAIN IN HEAVY TRAFFIC AND AFRAID ABOUT BEING REAR-ENDED. WHEN THE CAR REENGAGED AFTER THESE FAILURES, IT THEN SURGED FORWARD. THE PROBLEM IS INTERMITTENT AND THEREFORE UNPREDICTABLE AND UNSAFE. THE DEALERSHIP INFORMED ME IT HAS NOT BEEN UNABLE TO DUPLICATE THE PROBLEM AND THUS HAS NOTHING TO FIX. ADDITIONALLY, IT HAS BEEN IN TOUCH WITH HYUNDAI CORPORATE WHOSE POSITION IS THAT THE PROBLEM WAS FIXED WITH THE DECEMBER 2016 UPDATE. AND, SINCE THE DEALER HASN'T DUPLICATED IT, THEY HAVE NO FURTHER OBLIGATION TO ME. ACCORDING TO THE DEALERSHIP, HYUNDAI CORPORATE KNOWS OF NO OTHER CAR IN THE NATION STILL HAVING TRANSMISSION PROBLEMS AFTER THE DECEMBER 2016 UPDATE. IN ADDITION TO MY COMPLAINT, PLEASE REVIEW NHSTA 10948958, 10939802, 10938874, 10939196, AND 10946886 TO TEST THE CREDIBILITY OF ITS ASSERTION.
Mileage: 2
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION CONTROL MODULE SOFTWARE UPDATE THAT MAY REMEDY THE ISSUE. THE SOFTWARE WAS UPDATED, BUT FAILED TO REMEDY THE ISSUE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Mileage: 2,000
WHEN MY VEHICLE IS IN TRAFFIC OR IN A TRAFFIC LIGHT AND I HAVE TO STOP, WHEN I ACCELERATE TO MOVE THEY WON'T MOVE AFTER I INCREASE THE REVOLUTIONS OR AFTER FEW SECONDS. ITS FEELS LIKE THE CLUTCH DON'T ENGAGE PROPERLY.
ISSUE WITH THE DCT TRANSMISSION ON THE 2016 HYUNDAI TUCSON SPORT. AFTER THE FIRST UPDATE THE ISSUE SEEMED TO HAPPEN LESS OFTEN WHICH WAS COMPLETED BACK IN SEPTEMBER. NEW UPDATE IN JANUARY HAS MADE THE ISSUE MORE PREVALENT AGAIN THOUGH NOT AS BAD AS WHEN ORIGINALLY BOUGHT. ISSUE IS NOTICEABLE HESITATION WHEN PULLING OUT FROM A STOP, ESPECIALLY IF TURNING FROM A STOP OR PULLING OUT QUICKLY. RPS WILL REV AND THEN CAR WILL FINALLY MATCH RPMS AND TAKE OFF SUDDENLY.
Mileage: 7,500
VEHICLE STALLS AND DEVELOPS A "NO GO" SITUATION. THE ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. IT MOSTLY OCCURS WHILE PULLING AWAY FROM A STOP SIGN, OR AT VERY SLOW SPEEDS. IT ALSO HAS A VIBRATION, AND JERKS AND BUCKS AT LOW SPEEDS, SUCH AS WHILE YOU ARE DRIVING THROUGH A PARKING LOT. I HAVE BEEN STUCK IN THE MIDDLE OF INTERSECTIONS WITH ONCOMING TRAFFIC MANY TIMES. IT IS A VERY UNSAFE AND DANGEROUS CONDITION. BOTH THE DEALERSHIP AND HYUNDAI CONTINUE TO IGNORE THE PROBLEM. I CONTINUE TO SEEK A RESOLUTION THROUGH HYUNDAI.
Mileage: 4,000
HAS AN ECO BOOST/SPORT MODE TRANSMISSION. WHEN STARTING FROM A STOP, SUCH AS AT A RED LIGHT, STOP SIGN OR EVENACCELERATING FROM A SLOW DOWN THERE IS A LAG IN THE ENGAGEMENT OF GEARS THAT CAUSES THE VEHICLE TO "STALL" IN THE INTERSECTION. IT REVS AND FEELS AS IF THERE IS POWER, THE TRANSMISSION JUST DOESN'T ENGAGE. IT CREATES AN INABILITY TO MOVE THE VEHICLE WHILE IN TRAFFIC OR WHILE ENTERING TRAFFIC. THIS IS VERY SIMILAR TO, IF NOT IDENTICAL TO THE TRANSMISSION RECALL ANNOUNCED IN 8/30/2016 FOR, I BELIEVE, THE SAME TRANSMISSION IN OTHER MODELS OF THE 2016 HYUNDAI TUCSON.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,541....UPDATED 05/17/17 *BF *CN
Mileage: 2,541
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
COMPLETE LOSS OF POWER/ACCELERATION FROM TAKING OFF. ALMOST CAUSING SEVERE WRECK. HAS HAPPENED MULTIPLE TIMES. DCT TRANSMISSION ISSUE AND HAS BEEN SERVICED/UPDATED 3 TIMES. TRANSMISSION ALSO HESITATES ON TAKE OFF AND IN UPPER GEARS. VERY SCARY AND UNSAFE
Mileage: 7,800
TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR
Mileage: 33,000
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 30,000
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 30,000
I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016
Mileage: 100
THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Mileage: 200
WEEKS FOLLOWING SERVICE AT HYUNDAI DEALER TO HAVE NHTSA CAMPAIGN NUMBER 16V-628 REQUIRING REPROGRAMMING OF TRANSMISSION CONTROL MODULE, WE HAVE HAD 2 (TWO) NEAR MISS COLLISIONS DUE TO CAR HESITATING DURING TURN FROM A STOP AND STRAIGHT FROM STOP SIGN. ONE; DURING LEGAL LEFT TURN ACROSS 2 ONCOMING LANES, CAR STARTED TO ROLL THAN LOSE POWER WHILE BROADSIDE TO TRAFFIC. ONCOMING TRAFFIC FORCED TO STOP UNTIL SEVERAL COMPLETE CYCLES OF THE ACCELERATOR DID GET THE VEHICLE MOVING AGAIN. ENGINE DID NOT STOP. SECOND AT INTERSECTION FROM COMPLETE STOP. STANDARD ACCELERATION APPLIED, VEHICLE STARTED TO ROLL (FROM RELEASE OF BRAKE) THEN STALLED. ACCELERATOR WAS REPEATEDLY CYCLED SEVERAL TIMES BEFORE VEHICLE STARTED TO MOVE. CAR BEHIND FORCED TO STOP SUDDENLY MISSING REAR BUMPER. VEHICLE ALSO HAD INSTANCE OF A POWER TRAIN LOSS FOR ABOUT 1 SECOND THEN SUDDEN AND POWERFUL JOLT DURING ACCELERATION (ESTIMATE SPEED RANGE ABOUT 40 MPH) ONTO A HIGHWAY FROM AN ON RAMP. DESPITE SERVICE TO ADDRESS RECALL NOTICE, VEHICLE SHUDDERS MORE DURING ROLLING STARTS AND STOPS. DIFFICULT IN SLOW MOVING AREAS INCLUDING CAR FERRIES TYPICAL TO REGIONAL COMMUTE. HAVE TAKEN TO DEALER (DOCUMENTED) FOLLOWING INCIDENT 1 AND ON RAMP JOLT. THEY OBSERVE THE CONTINUING SHUDDER. THEY HAVE TAKEN VEHICLE FOR TEST RIDES BUT DO NOT SEE THE STALL THAT IS SPORADIC. NOTE, INCIDENT 2 AS DESCRIBED ABOVE OCCURRED APPROXIMATELY 1 WEEK FOLLOWING SERVICE TO OBSERVE THIS DEFECT. HYUNDAI SERVICE AWARE OF SHUDDER AND UNABLE TO RESOLVE AND CONCLUDE "THEY ARE IN THE HANDS OF THE ENGINEERS." THEY HAND OUT A DOCUMENT EXPLAINING THE DUAL CLUTCH SYSTEM IN AN ATTEMPT TO NORMALIZE THESE OCCURRENCES. *TR
Mileage: 14,000
I TOOK MY SON TO SCHOOL ON THURSDAY MORNING 12/8/2016. I WAS AT A STOP SIGN TO PULL OUT ONTO A MAIN HIGHWAY. THERE WAS A LINE OF CARS COMING BUT THEY WERE FAR ENOUGH AWAY I THOUGHT I COULD GO. I STARTED TO GO BUT CHANGED MY MIND AND LET OFF THE ACCELERATOR. I DECIDED TO GO AHEAD AND GO BUT THIS TIME THE ENGINE REVVED WAY UP AND THE CAR PULLED OUT ONTO THE HIGHWAY VERY SLOWLY. NOW IN A PANIC, I LET OFF THE ACCELERATOR AGAIN AND IMMEDIATELY PUSHED IT DOWN AGAIN. THANKFULLY, THE CAR LURCHED FORWARD AND TOOK OFF. THERE WAS THEN A STRANGE SMELL IN THE CAR WHICH I BELIEVE TO BE FROM THE CLUTCHES SLIPPING.
Mileage: 16,816
INTERMITTENT ACCELERATION ISSUES. UPON TRYING TO ACCELERATE FROM A STOP, THE CAR STARTS TO GO BUT WILL NOT ACCELERATE EVEN WITH THE GAS PEDELL TO THE FLOOR. THIS IS A DANGEROUS SITUATION IF YOU ARE TRYING TO MERGE INTO TRAFFIC. AS WAS THE CASE THE LAST TIME THE VEHICLE DID IT, ALMOST CAUSING A CRASH.
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Mileage: 300
THE VEHICLE IS HYUNDAI'S NEW FUEL CELL MODEL. ON 3 SEPARATE OCCASIONS OVER 7 MONTHS THE VEHICLE LOST POWER WHILE ON A HIGHWAY. THE LAST OCCASION, NOVEMBER 7, 2016, I WAS IN THE LEFT LANE NEAR THE FAST LANE ON THE GLENDALE FREEWAY AT ABOUT 9:30 AM. THE VEHICLE SUDDENLY LOST POWER AND, SINCE THERE IS NO LEFT HAND SHOULDER, I HAD TO COAST ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC TO TRY TO REACH AN EXIT RAMP. AFTER SEVERAL MINUTES OF NOT KNOWING WHAT WAS HAPPENING TO THE VEHICLE, I GAVE THE GEAR SHIFT LEVER A NUDGE TO THE RIGHT. I HEARD A SLIGHT MECHANICAL SOUND AND THE TRANSMISSION RE-ENGAGED AND I REGAINED FULL POWER. THE VEHICLE HAD NEARLY A FULL TANK OF FUEL AT THE TIME. THIS SAME THING HAPPENED TO ME IN THE APRIL/MAY TIME FRAME WHEN DRIVING ON A HIGHWAY IN SAN DIEGO COUNTY (ABOUT 1/2 TANK OF FUEL) AND THEN AGAIN IN EARLY JULY, 2016. WHEN I WAS DRIVING ON THE GOLDEN STATE FREEWAY NEAR GRIFFITH PARK (NOT SURE OF THE FUEL THIS TIME). BOTH TIMES, WITHOUT WARNING, THE VEHICLE SUDDENLY LOST POWER. IT COASTED FOR SEVERAL SECONDS BUT THESE TWO TIMES -- AFTER LESS THAN A MINUTE -- THE POWER REENGAGED, OR SELF CORRECTED, ON ITS OWN. THE NOVEMBER 7TH INCIDENT LASTED SEVERAL MINUTES, AND THE ENGINE DID NOT SELF CORRECT. ON NOVEMBER 8TH, I DROVE THE VEHICLE TO KEYES HYUNDAI IN VAN NUYS. SINCE IT HAD BEEN OVER 4 MONTHS AND SEVERAL THOUSAND MILES SINCE THE SECOND INCIDENT, I WAS NOT SURPRISED THAT THEY COULD NOT DUPLICATE THE TRANSMISSION FAILURE. I DO NOT BELIEVE THE VEHICLE IS SAFE TO DRIVE, HOWEVER, AND, SINCE THEY HAVE NOT BEEN ABLE TO IDENTIFY AND CORRECT THE DEFECT, HAVE ASKED HYUNDAI TO CANCEL THE LEASE ON THE VEHICLE RATHER THAN CONTINUE TO RISK MYSELF AND MY FAMILY IN THIS VEHICLE.
Mileage: 8,500
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Mileage: 450
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 01/10/2017*CT UPDATED 09/27/2017*JS INCIDENT DATE AND PURCHASE DATE THE SAME ON EQ. CONSUMER HAVING ISSUES WITH THE ACCELERATION. CONSUMER STATED THAT WHEN THE ACCELERATOR PEDAL IS REPEATEDLY PRESSED THE VEHICLE DOES NOT ACCELERATE. UPDATED 7/3/18*JB *TR
Mileage: 2,000
7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR
Mileage: 3,680
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Mileage: 20
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
Mileage: 1,290
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
Mileage: 8,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE HESITATED AS IF IT WOULD STALL. AFTER APPROXIMATELY THIRTY SECONDS, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED DAILY. THE DEALER COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED USING A DIFFERENT TYPE OF FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,904.
Mileage: 18,904
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.
Mileage: 7,100
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE BEFORE SUDDENLY SURGING FORWARD, HESITATING, AND BUCKING. ALSO, WHILE OPERATING THE VEHICLE, THE TRANSMISSION OVERHEATED AND THE "STOP SAFELY TRANSMISSION TEMPERATURE HIGH" MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Mileage: 50
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION AND UNINTENDED ACCELERATION. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,291.
Mileage: 8,291
I TOOK MY 2016 TUCSON INTO THE DEALERSHIP ON 9/23/2016 TO ADDRESS THE DUAL CLUTCH TRANSMISSION RECALL. PRIOR TO THAT, MY TUCSON WOULD RANDOMLY JERK, NOT ACCELERATE WHEN PRESSING ON THE ACCELERATOR, AND THE RPMS WOULD GO HAYWIRE. NOW, 10/12/2016, AFTER I TOOK IT IN FOR A RECALL, I AM STILL EXPERIENCING THE SAME ISSUE. IT'S HAPPENED ONCE IN SLOW TRAFFIC, AND JUST THIS MORNING ON THE HIGHWAY ON MY WAY TO WORK. THIS TIME HOWEVER, THE TUCSON'S RPMS WENT FROM THE 2X AREA TO THE 4X AREA WITHOUT PROVOCATION, CAUSING THE TUCSON TO DRASTICALLY ACCELERATE, ALMOST CAUSING ME TO REAR END SOMEONE. THIS WAS WITHOUT ME MANUALLY ACCELERATING. AT THIS POINT, I FEEL LIKE I'M DRIVING A DEATHTRAP AND AM UTTERLY DISAPPOINTED THAT HYUNDAI HAS DONE NOTHING TO TRULY CORRECT THIS ISSUE.
Mileage: 6,100
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY AND THE TRANSMISSION FAILED TO FUNCTION PROPERLY. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS A HESITATION BEFORE THE TRANSMISSION ENGAGED AND THE VEHICLE LUNGED FORWARD. THE DEALER DIAGNOSED THAT THE DOUBLE CLUTCH IN THE TRANSMISSION FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,659.
Mileage: 2,659
THIS VEHICLE SEEMS TO TAKE OFF IN THIRD GEAR, SHAKING EVERY TIME AND STALLING SOMETIME. IT HAS COMPLETELY SHUT OFF AT RED LIGHTS AND HAS STALLED PULLING OUT INTO TRAFFIC. THE DEALERSHIP HAS DONE 4 UPDATES TRYING TO CORRECT THE ISSUE BUT IT STILL OCCURS. ALL MANAGEMENT OF THE DEALERSHIP HAVE DRIVEN THIS VEHICLE AND AGREE THAT THERE IS DEFINITELY A PROBLEM. THE SERVICE MANAGER PUT HIS FOOT ON THE BRAKE AND THE GAS AS A DEMONSTRATION TO ME AND THE VEHICLE DIES OUT EVERY TIME. THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THE RECALL DUE OUT ON OCTOBER 28, 2016 WAS ALREADY DONE ON SEPTEMBER 27, 2016 AND DID NOT CORRECT THE ISSUE.
THIS IS MY SECOND COMPLAINT ON THIS CAR. THERE HAS BEEN PREVIOUS PROBLEMS WITH THE TRANSMISSION SLIPPING AND THE CAR WOULD NOT MOVE. THE CAR WOULD SUDDENLY LURCH FORWARD OR BACKWARD IF YOU WERE BACKING OUT OF A PARKING SPACE. WE TOOK OUR CAR TO THE DEALERSHIP FOR SERVICE ON SEPTEMBER 20, 2016 WHILE IT WAS THERE TWO RECALLS WERE TAKEN CARE OF. ONE WAS RECALL 149 WHICH IS SUPPOSED TO FIX THE PROBLEM. THE OTHER WAS FOR A HOOD LATCH. SINCE THIS SERVICE WORK THERE HAVE BEEN ADDITIONAL PROBLEMS WITH THE CAR. I BEGAN KEEPING A LOG BEFORE THE LAST SERVICE WORK. SAME TYPE PROBLEMS AS BEFORE THE RECALL WAS TAKEN CARE OF. TODAY, MY WIFE CALLED ME IN A PANIC ABOUT THE CAR. SHE HAD TRIED TO PULL OUT ON A HIGHWAY AND THE CAR REVVED UP BUT DID NOT MOVE. SHE SAID THE CAR SUDDENLY LURCHED FORWARD VERY ABRUPTLY SO MUCH SO THE TRACTION CONTROL LIGHT CAME ON. SHE IS SCARED TO DRIVE THE CAR ANYMORE. I CALLED TAMERON HYUNDAI AND SPOKE WITH RANDALL IN SERVICE. I EXPLAINED THE INCIDENTS THAT HAD HAPPENED SINCE THE RECALL. HE ASKED IF WE COULD BRING THE CAR IN TODAY. WE COULD NOT DUE TO WORK REASONS. I WILL BE TAKING THE CAR TO THE DEALER TOMORROW. NOT SURE WHAT THEY WILL DO OR SAY. I TOO AM VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR.
Mileage: 13,200
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 1,366.
Mileage: 1,366
PROBLEMS WITH VEHICLE SINCE PURCHASE. BROUGHT CAT BACK TO DEALER FOR REPAIR 4 TIMES, BUT PROBLEMS STILL REMAIN. PRIOR TO LAST SOFTWARE UPGRADE, CAR WOULD NOT ACCELERATE AFTER STOPPING, WOULD JERK WITHOUT WARNING, SLOW GOING UP HILL, WOULD ROLL BACK, AND WOULD STOP AND THEN PROPEL FORWARD. ONCE LAST RECALL (3) DONE, THE CAR STILL IN NOT DRIVING APPROPRIATELY. CAR RUNS ROUGH, STILL JERKS, STILL SLOW TO GO UP HILL AND STILL INTERMITTENTLY STOPS. TRANSMISSION WARNING (OVER HEATED) CAME ON, YET THE COMPUTER DID NOT MAKE NOTE OF IT WHEN READ FOR PROBLEMS AS IF IT NEVER HAPPENED. CAR IS UNSAFE, IS NOT DRIVING AS EXPECTED NOR AS IT SHOULD. GAS MILEAGE IS ALSO VERY LOW, CONSIDERABLY LOWER THAN WHAT WAS PROMISED UPON PURCHASE.
Mileage: 7,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE IN STOP-AND-GO TRAFFIC, THE TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,330.
Mileage: 12,330
TRANSMISSION IF FAULTY. GEARS DO NOT SHIFT PROPERLY. WHEN STOPPED, THE CAR DOESN'T WANT TO ACCELERATE NORMALLY. CAR STALLS OR JUMPS AT RANDOM TIMES - USUALLY AT LOW SPEEDS - DANGEROUS TO DRIVE. HAVE HAD RECALL COMPUTER FIX COMPLETED AT DEALER - DID NOT FIX THE ISSUE. ISSUE WITH THIS EVERY DAY.
Mileage: 5,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO OPERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE VEHICLE EXPERIENCED UNINTENDED DECELERATION AND STALLED WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,300.
Mileage: 2,300
WHILE DRIVING THE VEHICLE IN NORMAL AROUND TOWN TRAFFIC, WE HAVE HAD SEVERAL INCIDENTS WHERE AN ALARM BEGAN SOUNDING, AND THE INSTRUMENT PANEL DISPLAYED "TRANSMISSION TEMPERATURE IS HIGH! STOP". WE'VE TAKEN THE VEHICLE TO HAVE THE DEALER INVESTIGATE, BUT THEY FIND NOTHING, CAN'T DUPLICATE IT, AND NO INDICATION THAT IT EVEN DISPLAYED THE WARNING. THEY SAID IT MIGHT BE RELATED TO THE CURRENT RECALL FOR THE DCT TRANSMISSION ON THE HYUNDAI TUCSON. I'VE CONTACTED HYUNDAI AND TRIED TO ASK IF THE DEALER MAY BE CORRECT, BUT THEY SAID THEY CAN ONLY REFER ME BACK TO THE DEALER. IT CAN BE DIFFICULT AND UNSAFE TO FIND A PLACE TO "STOP SAFELY" AT THE DROP OF A HAT AS IT DEMANDS.
Mileage: 3,500
BRAND NEW 2016 HYUNDAI TUCSON LIMITED AWD EXPERIENCED PROBLEMS AT 350 MILE ODOMETER READING WITH DUAL CLUTCH TRANSMISSION CAUSING 'FALSE NEUTRAL' WITH INABILITY TO ACCELERATE FROM A STOP WHILE IN 'DRIVE' AND HESITATION, AND SHUDDERING WHEN IN FIRST AND SECOND GEAR. IN RANDOM OCCASIONS, ATTEMPTING TO ACCELERATE FROM A STOP RESULTS IN THE VEHICLE RPMS INCREASING WITH NO MOVEMENT OF THE VEHICLE. THE DEALERSHIP APPLIED A SOFTWARE FIX FOR THE DTC BASED ON A SAFETY RECALL WHICH RESOLVED THE 'FALSE NEUTRAL' ISSUE. HOWEVER, UNPREDICTABLE HESITATION AND SHUDDERING STILL PERSIST AT 3,000 MILES. VEHICLE ACCELERATION BEHAVES UNRELIABLY AND CAN BEST BE DESCRIBED AS INDICATIVE OF A 16 YEAR OLD LEARNING TO DRIVE A MANUAL TRANSMISSION FOR THE FIRST TIME. SOMETIMES THE VEHICLE ACCELERATES SMOOTHLY WITH NO ISSUE. OTHER TIMES THE VEHICLE HESITATES AND SHUDDERS AS IF THE VEHICLE WERE ATTEMPTING TO START IN 2ND GEAR WITH A MANUAL TRANSMISSION AND THE VEHICLE WANTS TO STALL, AND THEN SLOWLY ACCELERATES. STILL OTHER TIMES THE VEHICLE HESITATES WITH NO MOVEMENT WHEN THE ACCELERATOR IS DEPRESSED AND THEN JUMPS FORWARD AS IF 'POPPING THE CLUTCH' AND THEN ACCELERATES VERY AGGRESSIVELY. I TOOK THE VEHICLE TO THE DEALERSHIP TODAY (SEPT 22, 2016) AND THEY WERE ABLE TO REPRODUCE THE BEHAVIOR AND INFORMED ME THAT IS THE 'NORMAL OPERATING CHARACTERISTICS OF A DUAL CLUTCH TRANSMISSION.' THE PROBLEM WITH THIS TRANSMISSION IS THE LACK OF CONFIDENCE WHEN NEEDING TO PULL OUT IN FRONT OF TRAFFIC. AT ALL TIMES YOU MUST GIVE YOURSELF A MINIMUM OF 2 SECONDS DISTANCE BEFORE PULLING OUT INTO TRAFFIC BECAUSE YOU SIMPLY DO NOT KNOW IF THE TRANSMISSION WILL RELIABLY ENGAGE AND THE VEHICLE WILL PREDICTABLY ACCELERATE. I SHOULD NOTE THAT ONCE THE VEHICLE IS PAST 10-15 MPH, IT ACCELERATES AND PERFORMS RELIABLY AND THE TRANSMISSION IS RESPONSIVE.
Mileage: 350
MULTIPLE ISSUES. MAIN ISSUE FOR NOW- PRESS THE ACCELERATOR AND THE VEHICLE SLOWS DOWN. MAJOR HESITATION. HESITATES FROM A STOP AND WHEN ALREADY DRIVING. TODAY IT SHOOK AND FELT LIKE IT WAS GOING TO DIE FOR THE 2ND TIME SINCE I'VE HAD IT. IT HAS BEEN IN THE SHOP NUMEROUS TIMES FOR MULTIPLE ISSUES AND HAS ALREADY HAD THE THROTTLE BODY AND REAR SUSPENSION REPLACED. IT ALSO HAD THE HOOD LATCH REPLACED DUE TO A RECALL AND IT WAS LOSING COOLANT APPARENTLY THROUGH THE CAP.
Mileage: 1,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. AFTER STARTING THE VEHICLE, IT FAILED TO SHIFT IN DRIVE OR REVERSE. THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,153.
Mileage: 4,153
WHEN BEGINNING TO TAKE OFF FROM A STOP, THE CAR ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. ALL OF A SUDDEN THE CAR WILL JERK FORWARD. YOU NEVER KNOW WHEN IT WILL TAKE OFF. I TOOK MY CAR BACK TO THE DEALERSHIP FOR IT'S FIRST SERVICE AND COMPLAINED ABOUT IT. THE SERVICE MANAGER TOLD ME I JUST NEEDED TO LEARN HOW TO DRIVE IT. THE PROBLEM WITH THE CAR HAS HAPPENED SEVERAL TIMES BUT WAS JUST VERY ANNOYING TO DRIVE UNTIL RECENTLY. THE OTHER DAY I TRIED TO CROSS A MAIN HIGHWAY. THERE WAS A CAR COMING BUT NORMALLY I WOULD HAVE HAD PLENTY OF TIME TO CROSS SAFELY. THE CAR REVVED UP BUT WOULD NOT MOVE. I PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR AND THE CAR ENGINE REVVED WAY UP AND THE TRANSMISSION FINALLY CAUGHT UP. THE CAR TOOK OFF VERY ABRUPTLY. BY THIS TIME THE APPROACHING CAR WAS TOO CLOSE AND I SHOULD NOT HAVE TRIED TO CROSS. I HAVE NOT LOGGED ANY OF THE INSTANCES YET BUT WILL BEGIN DOING SO NOW. THERE WAS ANOTHER INSTANCE THAT COMES TO MIND. I WAS PARKED FACING DOWNHILL IN A CHURCH PARKING LOT. THERE WAS A PARKED CAR FACING ME DIRECTLY IN FRONT OF ME. WHEN I STARTED TO BACK OUT OF THE SPOT, THE CAR REVVED UP AND IT BEGAN ROLLING FORWARD TOWARDS THE OTHER PARKED CAR. THE TRANSMISSION FINALLY CAUGHT UP AND THE CAR LURCHED BACKWARDS. I HAVE NOTICED THE PROBLEM A LOT WHILE GOING THROUGH DRIVE THRU RESTAURANTS. NOT ONLY IS THE CAR DANGEROUS TO DRIVE, IT IS ALSO VERY ANNOYING TO DRIVE. AT THIS POINT THE SOLUTION I WOULD PREFER WOULD BE FOR THE DEALERSHIP TO GIVE ME MY DOWN PAYMENT BACK AND TAKE THE CAR BACK. I DO NOT WANT TO CONTINUE TO PAY HIGH PAYMENTS FOR A DANGEROUS CAR.
Mileage: 11,000
SEVERE HESITATION ON TAKE OFF. WHEN SLOWING DOWN IN TRAFFIC IN TOWN, THEN ACCELERATING TUSCON JERKS SEVERELY ON TAKE OFF. PULLING OUT OF DRIVEWAY ON TO STREET IT HESITATES. DEALERSHIP WHERE TUSCON WAS PURCHASED DID UPGRADE ON COMPUTER CHIP FOR TRANSMISSION BUT UPGRADE HAS NOT HELPED.
Mileage: 450
I PURCHESED MY NEW 2016 HYUNDAI TUSCON TURBO IN FEB. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. IT HAS ALWAYS BEEN SLUGGISH ON ACCELARTION AND AT TIMES WON'T MOVE AT ALL AFTER A STOP. IT HAS HAD NUMEROUS "UPDATES" FOR THE TRANSMISION WITH NO SUCCESS. AT TIMES IT WILL ROLL BACKWARDS WHEN IN DRIVE AS IF IT IS IN NEUTRAL WHILE AT DRIVE THRUS OR ON AN INCLINE . IT REMAINED IN THE SHOP FOR ONE OF THE TIMES FOR MORE THAN 30 DAYS. A HYUNDAI ENGINEER HAS INSPECTED MY CAR AND SAYS THAT THERE IS NOTHING WRONG IT. ALL OF THE ISSUES I HAVE HAD ARE NOT NORMAL, AND THEY AGREE BUT STATE THAT THERE IS NOTHING WRONG WITH IT. THE SERVICE DEPT HAVE DRIVEN MY CAR AND AGREE THAT IT STILL HAS THE HESITATION, BUT SAY THEIR HANDS ARE TIED UNTIL HYUNDAI HAS A SOLUTION. IT DOESN'T THROW A CODE ON ANY OF THE ISSUES. IT HAS EVEN DIED WHILE DRIVING DOWN THE ROAD. IT HAS BEEN IN THE SHOP REPEATEDLY FOR THE SAME ISSUES. NOW, THIS LAST TIME, I AM GETTING A BATTERY DISCHARGE WARNING WHILE DRIVING DOWN THE HIGHWAY. IT IS NOW BACK IN THE SHOP FOR THAT ISSUE ALONG WITH THE SAME SLUGGISH DELAYED ACCELEARTION. I AM 100% UNHAPPY WITH THIS PURCHASE. I SEE WHERE HUNDAI IS MAKING A RECALL, BUT I AM UNSURE IF THIS NEW UPDATE IS ANY DIFFERENT FROM THE OTHER TWO MY SUV HAS ALREADY HAD. THIS CAR IS UNSAFE TO DRIVE AND CERTAINLY HAS MAJOR ISSUES.
Mileage: 7,000
TL* THE CONTACT RENTED A 2016 HYUNDAI TUCSON. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. UPDATED 01/11/2017*CT
Mileage: 50
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO MOVE WITHOUT WARNING. THE VEHICLE WOULD SOMETIMES BECOME STUCK BETWEEN 30 AND 60 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD AND THE VEHICLE BEGAN TO OPERATE NORMALLY. THE FAILURE WAS INTERMITTENT AND OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE SOFTWARE WAS UPDATED A TOTAL OF THREE TIMES, BUT THE FAILURE PERSISTED. A MONTH LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND KEPT FOR 40 DAYS BECAUSE THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE VEHICLE WAS BEING DRIVEN IN ECO-MODE, WHICH WOULD HINDER THE PERFORMANCE OF THE VEHICLE TO SAVE FUEL. THE VEHICLE WAS INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25.
Mileage: 25
MY CAR WAS STOPPED BECAUSE I NEEDED TO MAKE A LEFT AT A BUSY INTERSECTION. THE TUSCON WAS SLOW TO RESPOND WHEN I PRESSED THE GAS PEDAL AND I WAS ALMOST STRUCK. A SOFTWARE UPDATE WAS PERFORMED BUT THERE ARE STILL ACCELERATION ISSUES WITH THIS VEHICLE. I'VE TOLD THE HYUNDAI DEALER THAT THIS SUV IS UNSAFE AND SHOULD NOT BE ON THE ROAD.
Mileage: 900
ON AUGUST 7, 2016 TRAVELING SOUTH ON I 44 JUST NORTH OF THE WILLIS EXIT TRAFFIC SLOWED DOWN I DECELERATED AND THEN IS TRAFFIC PICKED UP I PUSHED ON THE ACCELERATOR AND THERE WAS NO POWER TO THE TRANSMISSION. TOP SPEED WAS 20 MILES AN HOUR I LET OFF THE EXCELERATOR PUSHED AGAIN HAD SOME POWER BUT NOT FULL POWER. TWO CARS COMING UP BEHIND ME DOING 65 TO 75 MILES AN HOUR HAD TO DETOUR AROUND ME ONE ON THE RIGHT ONE ON THE LEFT. CHUCK WILLIS EXIT STOP AT STOP LIGHT PUSHED ON ACCELERATOR NO POWER. LET IT SIT FOR ONE HOUR THEN DROVE IT WITH NO APPARENT PROBLEM. ON AUGUST 8 RETURNING TO DALLAS PULLED OFF OF I 45 AT CORSICANA SLOWED DOWN FOR TWO TRUCKS ON THE SIDE OF THE ACCESS ROAD. WHEN I TRIED TO ACCELERATE AGAIN IT WOULD GO 20 MILES AN HOUR. HAD CAR TOWED TO DALLAS TO VAN HYUNDAI. DEALERSHIP SAID IT WAS A COMPUTER CARD THEY HAD A CONFIRMED FIX. ON SUNDAY, SEPTEMBER 6 ON JOSEY LANE IN CARROLLTON TEXAS I SLOW DOWN TO LET A CAR INTO MY LANE THEN TRIED TO ACCELERATE AN EXPERIENCED SAME PROBLEMS AS BEFORE. HAVING IT TOWED TO HELP FINES HON DAY IN PLANO TEXAS ON TUESDAY, SEPTEMBER 6.THE FIRST PROBLEM THE CAR HAD 10,635 MILES ON IT. THE THIRD EPISODE IT HAD 10,968 MILES ON IT.
Mileage: 10,635
VEHICLE WILL HESITATE WHEN PULLING INTO TRAFFIC. TRANSMISSION WILL ENGAGE AND DISENGAGE PERIODICALLY OWN ITS OWN AND RPM"S WILL REV. AFTER HESITATION CAR WILL SURGE FORWARD AND JERK YOUR NECK. I HAVE HAD TOO MANY CLOSE CALLS TO DRIVE THIS CAR ANYMORE. THE PROBLEMS HAPPEN RANDOMLY. HAS BEEN BACK TO THE DEALER 3 TIMES FOR THIS. NOW THEY SAY THEY CANNOT REPRODUCE THE PROBLEM. SOMEBODY IS GOING TO GET KILLED IN THIS CAR IF DRIVEN BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. I HAVE NOW SEEN MANY COMPLAINTS ABOUT THE SAME PROBLEM ONLINE.THESE PROBLEMS OCCUR WHEN MOTION ON ALL STREETS AND HIGHWAY. IT DOES NOT MAKE ANY DIFFERENCE IF THE VEHICLE IS IN NORMAL, ECO OR SPORT MODE. EVERY TIME THE DEALER HAS IT IT SEEMS TO FIX IT TEMPORALLY BUT THEN THE PROBLEM SEEMS TO RE-ACCRUE. I CAN NOT IMAGINE WHAT IS GOING TO HAPPEN WHEN THE ROADS GET BAD IN THE WINTER.
Mileage: 1,982
THE FIRST SIGN OF TROUBLE WITH THE VEHICLE CONCERNED THE COMPUTERIZED FUNCTIONS WITHIN THE VEHICLE. I COULD NOT SYNC MY PHONE TO THE CAR AND OTHER ISSUES . THE SECOND SIGN OF TROUBLE WAS WHEN I WAS ON MY WAY TO WORK ONE RAINY MORNING. I EXITED THE EXPRESSWAY AND STOPPED AT THE RED LIGHT. ONCE THE LIGHT TURNED GREEN - THE CAR WOULD NOT MOVE. I SAT THERE FOR A FEW LIGHTS ATTEMPTING TO GET THE CAR TO MOVE. IT FINALLY JERKED AND ACCELERATED VERY QUICKLY AND I IMMEDIATELY TOOK THE CAR TO THE DEALERSHIP. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR BECAUSE THEY ROAD TESTED THE CAR AND DID NOT HAVE THE SAME PROBLEM. I KEPT HAVING ALL SORTS OF PROBLEMS AFTER THIS, SUCH AS JERKING, LURCHING, LIGHTS FLICKERING IN AND OUT, TO NAME A FEW. THE TRANSMISSION SEEMS TO BE CONFUSED AND I CONSIDER THIS CAR TO BE QUITE UNSAFE TO DRIVE. EVENTUALLY I TOOK THE CAR BACK TO THE DEALER AND THEY REPLACED A HOOD LATCH - SOMETHING I DID NOT EVEN KNOW I NEEDED AND PERFORMED A SOFTWARE CLUSTER THAT WAS SUPPOSED TO REPAIR THE VEHICLE. THEY KEPT THE CAR FOR A FULL WEEK. I GOT THE CAR BACK AND DID NOT HAVE IT 24 HOURS BEFORE IT STARTED ACTING UP AGAIN, BUT EVEN WORSE THAN BEFORE. IT STILL SHOOTS OUT AFTER THE ACCELERATOR HAS BEEN TAPPED GENTLY, LURCHES AND JERKS FORWARD, STALLS AND STOPS, ESPECIALLY IF IT IS RAINING. I DON'T EVEN WANT TO THINK ABOUT TRYING TO DRIVE THIS CAR ONCE THE WINTER HAS SET IN. I AM ALREADY AFRAID TO DRIVE IT. I HAVE BEEN ATTEMPTING TO COMMUNICATE WITH THE DEALER (WORLD HYUNDAI OF MATTESON, IL ) AND HYUNDAI MOTORS TO NO AVAIL. I HAVE TO PAY FOR A CAR THAT IS UNSAFE TO DRIVE. I AM AFRAID THEY AREN'T GOING TO MAKE ANY REAL CHANGES UNLESS SOMEONE HAS A TRAGIC ACCIDENT AND DIES.
Mileage: 4,200
WHEN I TRY TO ACCELERATE FROM A STOP AT AT A SLOW SPEED THIS CAR HAS EXTREME LAG. SOMETIMES IT CAN TAKE UP TO 3 SECONDS FOR THE ENGINE TO RESPOND AND THEN ALL OF A SUDDEN THE CAR JUMPS AND ACCELERATES TOO QUICKLY. THIS PROBLEM HAS MADE IT VERY DIFFICULT TO JUDGE WHEN I CAN CROSS TRAFFIC BECAUSE I NEVER KNOW WHEN THE CAR WILL ACTUALLY ACCELERATE.
Mileage: 2,800
2016 HYUNDAI TUCSON LIMITED 1.6T (ULTIMATE PKG) VEHICLE WAS PURCHASED BRAND NEW MAY 30 2016. MANY TIMES THE VEHICLE HAS HESITATED AND/OR LURCHED INTO GEAR FROM A DEAD STOP. THE DCT TRANSMISSION HESITATES NOTICEABLY WHEN ACCELERATING FROM DEAD STOP. VEHICLE HAD APPROXIMATELY 2,700 MILES AT THE TIME OF THE MAIN INCIDENT DESCRIBED BELOW (WE NOTICED HESITATION IN STARTING FROM DEAD STOP RIGHT FROM TIME OF PURCHASE AND QUESTIONED THE SALES PERSON. HE STATED THAT WAS DUE THE DCT AND WE NEEDED TO GET USED TO DRIVING THIS TYPE OF VEHICLE). THE VEHICLE WAS ON AN INTERSTATE EXIT RAMP AT A COMPLETE STOP WITH THE DRIVERS FOOT ON THE BREAK, WHEN DRIVER TOOK HIS FOOT OF THE BREAK TO STEP ON THE ACCELERATOR THE VEHICLE BEGAN TO ROLL BACK AND WOULD NOT GO FORWARD, SO THE DRIVER STEPPED HARDER ON THE ACCELERATOR, WHEN THE DCT AND TRANSMISSION FINALLY ENGAGED THE VEHICLE LURCHED SHARPLY FORWARD AND THE TIRES SCREECHED LOUDLY. (THIS BASICALLY FELT AS IF THE VEHICLE WAS PREFORMING A NEUTRAL SLAM). WHEN AT A DEAD STOP THE DCT CLUTCHES PERIODICALLY WILL NOT ENGAGE THE TRANSMISSION, IT'S LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL START TO MOVE. I HAVE NOW SEEN MORE THE 160 SIMILAR COMPLAINTS ON THE 'NHTSA' WEB SITE AND MANY MORE ON OTHER SITES WHEN GOOGLING 2016 HYUNDAI TUCSON AUTOMATIC TRANSMISSION PROBLEMS.
Mileage: 2,700
I PURCHASED MY 2016 HYUNDAI TUCSON IN MARCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. I'M SCARED FOR MY LIFE AND CHILDREN'S LIFE. MY TUSCAN WILL BE STOPPED AT A STOP LIGHT , STOP SIGN, OR WHERE EVER IT FEELS LIKE NOT GOING. I PUSH THE PEDAL TO GO AND IT DOESN'T. AT TIMES IT WILL JERK AS WELL. ONE TIME, I WAS AT A RED LIGHT AND I TRIED TO GO AND IT WOULDN'T LET ME. I ALMOST GOT HIT BY A VEHICLE. THANK GOODNESS BY CHILDREN WASN'T WITH ME. I HAVE TAKEN MY CAR INTO THE DEALER 4 TIMES. THEY KEPT MY TUSCAN FOR ALMOST A MONTH. IT'S AUGUST AND THEY HAVE MY TUSCAN AGAIN. I STILL DON'T HAVE IT.
WHEN TRYING TO ACCELERATE FROM A STOP, FROM TIME TO TIME THE CAR WILL NOT MOVE. I CAN TAKE MY FOOT OFF THE BRAKE AND IT WILL INCREASE RPM BUT NOT ROLL. I PRESS THE GAS AND IT WILL INCREASE RPM BUT NOT ROLL. IT WILL NOT ROLL FORWARD UNTIL SIGNIFICANT GAS IS APPLIED AND RPMS ARE VERY HIGH. THE CAR STARTED DOING THIS AT ABOUT 4500 MILES. I HAVE TAKEN IT TO 2 DEALERSHIPS TO HAVE IT FIXED. THEY DO A "SOFTWARE UPDATE" BUT THIS DOES NOT FIX THE PROBLEM. I EVEN SHOWED A SERVICE MANAGER THE YOUTUBE VIDEO OF WHAT THE CAR IS DOING, IN CASE I WASN'T COMMUNICATING CLEARLY ENOUGH. I AM WRITING THIS AFTER THE 2ND "REPAIR" AS THE PROBLEM CONTINUES. THIS PROBLEM NEEDS TO BE FIXED. WHEN I AM STOPPED AT A RED LIGHT, IT IS AN ANNOYANCE TO ME AND EVERYONE AROUND ME. I IS ALSO A SAFETY CONCERN. WHEN I AM TRYING TO CROSS 3 LANES OF TRAFFIC AND MY CAR HESITATES, IT IS DOWNRIGHT UNSAFE.
Mileage: 4,500
AFTER COMING TO A STOP, THE CAR WILL NOT MOVE FORWARD WHEN IN DRIVE. THE ENGINE REVS HOWEVER THE CAR WILL NOT MOVE. THIS HAS OCCURRED MORE THAN 6 TIMES. I HAVE HAD REPAIRED BY DEALER TWO TIMES AND PROBLEM HAS NOT BEEN RESOLVED. THIS LAST INCIDENT TOOK OVER 15 MINUTES BEFORE I COULD GET THE CAR TO MOVE. FORWARD AND WAS STUCK ON A MAJOR 4 LANE ROAD. I TRIED TURNING CAR OFF, MOVING TO NEUTRAL AND BACK TO DRIVE, PUT THE CAR IN REVERSE, AND THEN TRY DRIVE AGAIN. NOTHING CORRECTED THE SITUATION. FINALLY WAS ABLE TO MOVE CAR A FEW JERKY FEET AND THEN CONTINUE TO REV ENGINE UNTIL CAR CONTINUED TO MOVE. THE CAR DID MOVE IN REVERSE. CAR DID STOP IN MIDDLE OF INTERSECTION ONCE AND JUST STARTING GOING IN TIME TO JUST MISSED BEING T-BONED BY DUMP TRUCK. HAVE MAJOR CONCERNS THAT COULD BE INVOLVED IN HORRIFIC ACCIDENT BECAUSE DON'T KNOW WHEN THIS ISSUE WILL ARRIVE AGAIN. THE CAR IS EIGHT MONTHS OLD.
Mileage: 11,200
I HAVE A 2016 HYUNDAI TUCSON LIMITED THAT IVE BEEN HAVING DCT PROBLEMS WITH. FIRST ISSUE I WAS IN THE LEFT HAD TURN LANE AT A BUSY INTERSECTION AND THE CAR WOULDN'T MOVE JUST REV LIKE IT WAS IN NEUTRAL CAUSING ME TO BLOCK TRAFFIC AND ALMOST GET INTO A ACCIDENT. SECOND I WENT ON A HIKE UP AT ANGELES FOREST AND DIDN'T GET BACK TO MY VEHICLE TILL IT WAS DARK OUT AND MY CAR WOULDNT MOVE AGAIN AND THIS TIME IT WAS FOLLOWED BY A TRANS TEMP TO HIGH WARNING AND I WAS IN THE MIDDLE OF NOWHERE WITH NO SERVICE. I CAN NO LONGER TRUST THIS VEHICLE AT ALL.
Mileage: 6,100
I PURCHASED THE VEHICLE ON 8/6/16 BUT THE DEALERSHIP HAD TO LOCATED THE VEHICLE WITH OUR SPECIFICATIONS AND GET IT FROM ANOTHER DEALER. WE TEST DROVE A SIMILAR TUCSON AND WHILE WE DROVE THE TEST VEHICLE IT WOULD NOT ACCELERATE AFTER BEING STOPPED AT A RED LIGHT. THEN THE RPM'S WHERE GOING CRAZY AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT HAD 5,000 MI. ON IT AND THE SALESMAN HAD TO TAKE IT TO THE SERVICE DEPT. WE ASKED IF THIS WAS A COMMON ISSUE, HE ASSURED US IT WASN'T AND PLAYED IT OFF. SADLY, WE DID END UP PURCHASING ANOTHER TUCSON 2016 WITH 356 MI. ON IT ON 8/8/2016. I HAVE ALREADY HAD PROBLEMS WITH IT. 1ST) TRYING TO BACK OUT OF MY DRIVEWAY, WOULD NOT GO. 2ND) LEAVING A PARKING SPACE IT WOULD NOT GO FORWARD. 3RD) DRIVING IN A PARKING GARAGE UPHILL AND THE TRANSMISSION WAS SLIPPING AND COULDN'T GO UP THE RAMP PROPERLY. I TRIED TO TAKE IT BACK TO THE AUTOMAX DEALERSHIP IN NORMAN, OK AND THEY WOULD NOT TAKE IT BACK AFTER 3 DAYS AND THEY KNOWINGLY SOLD ME AND UNSAFE AND DEFECTIVE VEHICLE!!! I HAVEN'T EVEN USED A HALF TANK OF GAS. I DID TELL THEM TO STOP THE PAPERWORK ON IT AND NOW WE ARE DEALING WITH HYUNDAI HEADQUARTERS. I AM CURRENTLY DRIVING A RENTAL CAR AND MY BRAND NEW UNSAFE AND DEFECTIVE HYUNDAI TUCSON 2016 IS SITTING IN MY DRIVEWAY!!!! HYUNDAI NEEDS TO TAKE THESE VEHICLE OFF THE ROAD BEFORE ANYONE DIES!!! THERE NEEDS TO BE AN INVESTIGATION ASAP!!!!!!
10.10.15 I PURCHASED A NEW 2016 HYUNDAI TUCSON LIMITED FWD 1.6L TURBO DTC. I NOTICED THE HESITATION AND LAG ISSUES WITH THE TRANSMISSION AS DOCUMENTED IN SIMILAR COMPLAINTS; HOWEVER, WHEN THESE ISSUES WHERE MENTIONED TO THE DEALERSHIP THEY WERE DISMISSED AS BEING NORMAL FOR THIS TYPE OF TRANSMISSION. I HAVE MADE 3 TRIPS TO THE DEALERSHIP; ALTHOUGH, I CONTINUED TO EXPERIENCING THE SAME ISSUES WITH THE TRANSMISSION, I WAS NEVER INFORMED OF ANY TRANSMISSION ISSUES OR THAT HYUNDAI HAD ISSUED A FIX IN DECEMBER 2015 TO ADDRESS THE HESITATION ISSUES IN THE TRANSMISSION. 07.25.16 MY MOM WAS DRIVING MY VEHICHLE AND WAS LEFT STRANDED IN THE CHIC-FIL-A DRIVE THRU BECAUSE THE TRANSMISSION FAILED TO ENGAGE. MY MOM WAS IN DRIVE WITH HER FOOT ON THE BRAKE, BUT WHEN SHE REMOVED HER FOOT FROM THE BRAKE TO MOVE UP IN LINE THE VEHICLE DID NOT MOVE, EVEN WITH EXCESSIVE ACCELERATION. THE VEHICLE WAS PLACED IN NEUTRAL, REVERSE, AND DRIVE AGAIN AND FAILED TO MOVE IN ANY GEAR. THE VEHICLE HAD TO BE PUSHED OUT OF LINE INTO A PARKING SPOT. 07.27.16 THE DEALERSHIP ADVISED MY VEHICHLE WAS READY TO PICK UP. WHEN ASKED, THEY STATED THERE WAS "NO" ISSUE WITH THE TRANSMISSION AS THEY COULD NOT DUPLICATE THE ISSUE. THEY HAD NO IDEA WHY MY VEHICHLE HAD BECOME STRANDED, BUT IT WAS READY FOR ME TO PICK UP. AFTER REFUSING TO TAKE BACK AND DRIVE A VEHICHLE IN THIS UNSAFE CONDITION, THEY OFFERED TO HAVE A TECHNICIAN DRIVE IT AROUND FOR A FEW DAYS TO SEE IF HE COULD DUPLICATE THE ISSUE. 08.11.16 DEALERSHIP LEFT A VOICEMAIL STATING HYUNDAI ISSUED A RECALL TO REPAIR THE ISSUE WITH THE TRANSMISSION FAILING TO "PULL", ADVISED MY VEHICLE HAD BEEN FIXED PER THIS RECALL, AND THE ISSUE WOULD NOT HAPPEN AGAIN. MY CONCERN NOW IS WHETHER THIS ISSUE HAS BEEN TRULY FIXED ONCE I PICK UP MY VEHICHLE FROM THE DEALERSHIP AND IF DRIVING IT LIKE THIS HAS CAUSED DAMAGE TO THE TRANSMISSION OR ENGINE.
Mileage: 30,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO PROCEED FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND WHEN THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Mileage: 11,000
THIS IS MY SECOND COMPLAINT CONCERNING THIS VEHICLE. MY ORIGINAL COMPLAINT WAS ON 06/27/16 WHERE I STATED THAT THE CAR WILL NEUTRAL OUT WHEN TAKING OFF FROM A STOP. AS SO MANY HAVE SAID IN THERE COMPLAINTS, VEHICLE IS UNSAFE TO DRIVE. ON 7/8/16, I DROPPED MY CAR OFF AT CHAPMAN HYUNDAI WHERE IT SAT FOR 34 DAYS BEING DESTROYED BY THE ELEMENTS OF THE ARIZONA SUN, BEFORE HYUNDAI AMERICA FINALLY RELEASED A SOFTWARE UPDATE. BACK IN MAY, I HAD REQUESTED HYUNDAI REPURCHASE THIS VEHICLE BECAUSE I FELT IT WAS UNSAFE TO DRIVE, WHICH OF COURSE WAS DECLINED. AFTER REQUESTING AN ENGINEER TO PERSONALLY LOOK AT MY VEHICLE, I WAS INFORMED (07/08/16) THAT HYUNDAI IS AWARE OF THE ISSUE AND IS WORKING ON A SOFTWARE UPDATE WITH NO ETA. FINALLY AFTER MY CAR WAS THERE FOR 34 DAYS, THEY INFORMED ME THAT THE UPDATE HAS BEEN PERFORMED AND MY CAR IS OPERATING AS DESIGNED. THIS INFORMATION COMES A FEW DAYS TOO LATE AS ANYTHING PASS THE 30 DAYS IS CONSIDERED LEMON LAW IN ARIZONA. SINCE THE DAY WE DROPPED OFF THE CAR, WE HAVE INSISTED THAT THEY REPURCHASE THIS UNSAFE VEHICLE. ON THE 11TH OF AUGUST, WE WERE INFORMED THAT ARE REQUEST FOR 'REPURCHASE' HAS BEEN APPROVED. ON THE 13TH , I PICKED UP MY VEHICLE AND NOW IT SITS IN MY GARAGE WAITING FOR THE 'REPURCHASE' TO COMPLETE. DON'T LET HYUNDAI GET AWAY WITH THIS, HOLD THEIR FEET TO THE FIRE AND DEMAND THEY REPURCHASE YOUR CAR. THE ISSUE IS SAFETY AND THEY WANT US TO BELIEVE IT'S ALL FIXED WITH A SOFTWARE UPDATE? WHAT ABOUT 34 DAYS MY CAR WAS BEING DESTROYED BY THE SUN / ELEMENTS? WHAT ABOUT THE DAMAGE THAT HAS BEEN DONE TO OUR CARS BY THE CLUTCH 'SLIPPING' OR 'NEUTRALLING' OUT? ANYONE WOULD LIKE MORE INFORMATION ON HOW TO GO ABOUT THIS PROCESS - PLEASE CALL ME OR EMAIL ME AT [XXX] OR [XXX] I FEEL FOR ALL OF YOU AND UNDERSTAND YOUR PAIN. PLEASE STAND UP AND FIGHT HYUNDAI TOOTH AND NAIL ON THIS PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 3,853
ON MULTIPLE OCCASIONS, THE CAR WILL NOT GO INTO ANY FORWARD GEAR AFTER STOPPING. THIS HAS HAPPENED ON AT LEAST 3 OCCASIONS. ONCE, THE VEHICLE HAD TO BE DRIVEN IN REVERSE TO GET OFF THE HIGHWAY SAFELY. THE DEALER HAS UPDATED THE TRANSMISSION SOFTWARE, BUT IT CONCERNS ME THAT THIS COULD HAPPEN AGAIN.
Mileage: 11,000
CAR IS STOPPED AT RED LIGHT ON HIGHWAY (4 TIMES) AND ONCE IN DRIVEWAY. RUNNING AND IN GEAR. YOU ATTEMPT TO MOVE FORWARD AND IT IS AS IF THE CAR WAS NOT IN GEAR. IT WILL NOT MOVE FOR SEVERAL MINUTES AND THEN IT WILL RANDOMLY ENGAGE AND BEGIN TO MOVE. OTHER COMPLAINTS I HAVE SEEN SAY IT RELATES TO THE CLUTCH BUT MY DEALERSHIP STILL HAS THE CAR (FOR THE SECOND TIME) AND SAYS THEY CAN NOT IDENTIFY THE PROBLEM. VEHICLE IS UNSAFE UNTIL A FIX IS FOUND.
Mileage: 5,000
THIS VEHICLE HAS A DUAL CLUTCH TRANSMISSION. WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP, THE CAR HESITATES AND DOESN'T MOVE. WHEN MOVING FORWARD FROM A ROLLING START, THE CAR HESITATES THEN LURCHES FORWARD. SOMETIME, THE ENGINE SIMPLY REVS AND THE CAR DOESN'T MOVE AT ALL. THIS IS EXTREMELY DANGEROUS, ESPECIALLY WHEN MAKING A TURN IN FRONT OF ONCOMING TRAFFIC AT AN INTERSECTION. THERE IS NO CERTAINTY THAT THE CAR WILL MOVE OR MAYBE THE CAR WILL LURCH FORWARD. THIS CONDITION HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE AND SEEMS TO BE GETTING WORSE.
I PURCHASED THIS CAR IN APRIL & ONLY HAD 2400 MILES ON IT WHEN THIS HAPPENED! WE WERE DRIVING ALONG THE INTERSTATE ON 8/11/16, EVERYTHING WAS FINE UNTIL WE STOPPED (IN BUMPER TO BUMPER TRAFFIC) TO PAY THE TOLL. UPON ACCELERATION, THE CAR JUST REVVED, NO FORWARD MOVEMENT AT ALL! MY FIANC SWITCHED INTO SPORT MODE, WITH SOME HESITATION THE CAR BEGAN MOVING FORWARD. ONCE WE REACHED CRUISING SPEED, EVERYTHING WAS BACK TO NORMAL. THAT IS UNTIL WE HAD TO STOP AGAIN DUE TO TRAFFIC. WE WERE COMING UP TO ANOTHER TOLL, AT THE BASE OF A BRIDGE WITH A MAJOR INCLINE. WHEN THE TRANSMISSION FINALLY ENGAGED, WE DIVERTED OFF THE INTERSTATE BECAUSE WE WERE COASTING BACKWARDS WHEN IT WAS JUST REVVING. THIS IS A MAJOR SAFETY ISSUE! WE COULDN'T IMAGINE BEING ON THAT BRIDGE & CAUSING AN ACCIDENT! WE FELT VERY UNSAFE WITH MY CHILDREN BEING IN THE BACK SEAT AND THE AUTOMATIC TRANSMISSION NOT FUNCTIONING PROPERLY. THIS IS AN INTERMITTENT PROBLEM, BUT NO WARNING OF WHEN IT WILL OCCUR. IT HAPPENED TO US 6-7 DIFFERENT TIMES, SOMETIMES SPORT MODE DIDN'T EVEN WORK! VACATION CUT SHORT DUE TO A NEW CAR WITH TRANNY PROBLEMS. AS SOON AS WE GOT HOME, I LOOKED ONLINE & FOUND 152 COMPLAINTS ABOUT THIS SAME ISSUE, SO IT'S NOT JUST ONE VEHICLE. THIS IS NOT A CHEAP VEHICLE ($40,000), IT NEEDS TO BE FIXED!
Mileage: 2,400
LIKE MANY OTHERS, I WAS STOPPED AT A LIGHT. WHEN IT TURNED GREEN, THE CAR WOULD NOT ACCELERATE. RPM'S WENT UP, BUT THE CAR STAYED STILL. AFTER SHIFTING MULTIPLE TIMES INTO REVERSE, PARK & DRIVE, IT LURCHED FORWARD WITH A SCREECH OF THE TIRES, BUT THEN STILL JUST CREPT ALONG. THANKFULLY, THE DRIVER BEHIND ME WAS ATTENTIVE, BUT I COULD HAVE BEEN REAR-ENDED. THIS WAS THE 4TH TIME THIS HAPPENED IN ONE DAY, BUT NO ONE WAS BEHIND ME THE OTHER 3 TIMES. I DON'T FEEL SAFE IN THIS CAR.....AND I LOVED IT UNTIL NOW. GOING TO THE DEALER THIS MORNING, BUT NOT HOPEFUL OF A SOLUTION.
Mileage: 7,900
ON NUMEROUS OCCASIONS (10 PLUS), THE VEHICLE WILL NOT MOVE FORWARD WHILE IN GEAR AND THE ACCELERATOR IS DEPRESSED. THIS USUALLY HAPPENS AT STOP SIGNS, WHEN STOPPED IN BUMPER TO BUMPER TRAFFIC OR WAITING TO MAKE A LEFT HAND TURN. THERE IS NO WARNING IT JUST HAPPENS. USUALLY THE RPM GOES AS HIGH AS 4000 TO 5000 WITH NO MOVEMENT. IT CAN TAKE AS LONG AS 3 MINUTES BEFORE IT DECIDES TO MOVE FORWARD AT A REDUCED SPEED. THE VEHICLE HAS ALSO LURCHED AND BEHAVED ERRATICALLY AFTER SOME OF THE SLOW GOES. THESE PROBLEMS STARTED WITH LESS THAN 1000 MILES ON THE VEHICLE. I HAVE HAD ONE INSTANCE OF A NO GO AND WHERE IT REFUSED TO MOVE FORWARD AT ALL. IT WAS TOWED TO THE DEALERSHIP AND THEY PREFORMED A RELEARN ON THE TRANSMISSION. THE PROBLEMS CAME BACK AFTER A MONTH. AFTER THE LATEST INCIDENT, MY DEALER CLAIMED MY VEHICLE WAS NOT SAFE TO DRIVE AND THEY HAD ME DROP IT OFF. IT HAS BEEN SITTING THERE AND THEY HAVE PUT ME INTO A LOANER CAR UNTIL HYUNDAI COMES UP WITH A FIX FOR THE PROBLEM.
Mileage: 5,000
THE CAR CONSISTENTLY HESITATES AND VIOLENTLY JERKS UPON ACCELERATION. ADDITIONALLY, SEVERAL TIMES AFTER A COMPLETE STOP, THE CAR WILL NOT ACCELERATE WHEN PUSHING ON THE GAS. THE ENGINE REVS, BUT IT FEELS LIKE THE CAR ISN'T FULLY IN GEAR (LIKE RIDING THE CLUTCH IN A MANUAL TRANSMISSION). THIS CAUSED ME ALMOST TO BE REAR ENDED WHEN TURNING ONTO A 55 MPH HIGHWAY. THE DEALERSHIP HAS PERFORMED TWO SOFTWARE UPDATES FROM HYUNDAI AND THE PROBLEM PERSISTS. I FEEL THAT THE CAR IS UNSAFE TO DRIVE AND AM CURRENTLY DRIVING A RENTAL CAR WHILE THE DEALERSHIP CONTINUES TO FIX THE PROBLEM.
Mileage: 11,500
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
Mileage: 10,800
YESTERDAY 8/10/16 WHILE RETURNING HOME FROM PARK AND RIDE , DRIVING 1/2 INTO TRAFFIC MY TRANSMISSION FAILED AGAIN FOR A FEW MINUTES LEAVING ME IN A TRAFFIC SITUATION IN THE MIDDLE OF THE ROAD WHERE CARS HAD TO WEAVE AROUND ME CAUSING ANOTHER DANGEROUS POSITION TO BE IN. AS A MATTER OF RECORD ONCE AGAIN MY SAFETY DRIVING THIS CAR WAS IN JEOPARDY WITH NO RESOLVE FROM HYUNDAI. HYUNDAI STATES THAT MY CASE IS IN ESCALATION WHICH HAS NO TRUE DEFINITION AS TO RESOLVE. I HAVE NO CHOICE BUT TO INVOLVE EVERY GOVERNMENT AGENCY THAT HANDLES SAFETY AND ANY FORM OF MEDIA TO LET THEM KNOW THAT THEY WILL NOT BE SAFE IN VEHICLES PRODUCED BY THIS COMPANY BASED ON THE HANDLING OF MY CASE. THIS IS THE THIRD INCIDENT I HAVE ENCOUNTERED WITH LESS THAN 2100 MILES ON THE CAR. IT IS IMPORTANT TO INFORM ALL AS TO THE DANGER IT PUTS PEOPLE IN. IN ADDITION THERE ARE MULTIPLE COMPLAINTS PUBLICIZED WITH THE SAME PROBLEM , DANGEROUS UNSAFE POSITIONS PEOPLE HAVE ENCOUNTERED AND NO RESULTS FROM HYUNDAI. WHEN SAFETY IS CONCERNED , GENERIC GENERATED EMAILS FROM HYUNDAI WILL NOT PREVENT UNSAFE SITUATIONS THAT CAN RESULT IN SERIOUS INJURY AND POSSIBLY LOSS OF LIFE. I AM STATING FOR THE RECORD, ONCE AGAIN THAT I WANT HYUNDAI TO TAKE BACK THEIR VEHICLE FOR FULL REFUND .
Mileage: 2,200
I BOUGHT THIS CAR IN DECEMBER AND THIS PROBLEM STARTED AWHILE AGO. WHEN AT A STOP ITS LIKE THE CAR IS IN NEUTRAL AND RPM'S REV BUT NO ACCELERATION. IT IS VERY SCARY TO BE IN TRAFFIC AND YOUR CAR HAS NO POWER. I PUT IT IN PARK AND THEN SHIFT BACK TO DRIVE HOPING THE CAR WILL ACCELERATE. FINALLY WHEN IT DOES IT JERKS SUDDENLY AND THEN YOU HAVE TO BRAKE IN ORDER NOT TO HIT THE CAR IN FRONT OF YOU. DRIVING THIS CAR NOW MAKES ME VERY STRESSED AND I HOPE I WILL NOT GET REAR-ENDED OR WORSE.
Mileage: 5,500
TRANSMISSION IS SLIPPING WHEN ACCELERATING FROM A STOPPED TO START, OR A ROLLING LOW SPEED TO ACCELERATING CAUSING THE VEHICLE TO DRIFT INTO INTERSECTION OR LANE WITHOUT POWER. ATTEMPTS TO RE-SHIFT INTO GEAR WERE UNSUCCESSFUL. CAR SLAMMED INTO GEAR AT HIGH RPM WHILE ATTEMPTING TO CLEAR AN INTERSECTION CAUSING A JERKING INTO GEAR SENSATION AND ACCELERATING VERY QUICKLY. THIS HAS HAPPENED SEVERAL TIMES AND GETTING MORE FREQUENT. TOOK IT TO LOCAL DEALER FOR SERVICE. DEALER CHECKED FOR ANY MECHANICAL FAILURES AND FOUND NONE. DEALER ACKNOWLEDGED HYUNDAI IS AWARE OF A WIDESPREAD ISSUE WITH THIS MODEL CAR AND THE DUAL CLUTCH TRANSMISSION NOT PROPERLY ENGAGING. DEALER RESET THE LEARNING MODE OF THE TRANSMISSION IN ATTEMPT TO TEMPORARILY DELAY THE SYMPTOMS. THE SAME SYMPTOMS RE-APPEARED WITH A WEEK. THIS IS A DANGEROUS SCENARIO AND I FEEL UNSAFE IN THIS VEHICLE ESPECIALLY WHEN IN CERTAIN DRIVING SITUATIONS LIKE MAKING A LEFT TURN IN A WINDOW OF ONCOMING TRAFFIC AND NOT HAVING THE POWER TO CLEAR THE INTERSECTION OR LANE. THIS HAS HAPPENED AND THANKFULLY NO-ONE HAS GOTTEN HURT,,,,YET! THIS CAR IS ONLY A MONTH OLD AND HAS 1000 MILES ON IT. THE FIRST OCCURRENCE WAS ON 7/18/2016 AND IS GETTING MORE FREQUENT WITH TIME.
Mileage: 800
WE WERE STUCK IN A BACKUP, STOP AND GO TRAFFIC FOR ABOUT 20 MINUTES, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE FORWARD. I PUT THE GEAR SELECTOR IN PARK AND BACK INTO DRIVE, THE CAR WOULD NOT GO FORWARD. I HAD TO STEP ON THE GAS TO MAKE IT MOVE AND THEN THE AIR CONDITIONER WENT WARM. AFTER DRIVING FOR ABOUT 5 MINUTES THE AIR CONDITIONER STARTED WORKING AGAIN. I HAVE TRIED TO CALL THE DEALER FOR THREE DAYS AND THEY HAVE NOT CALLED ME BACK, I THINK MY NEXT STEP IS TO CALL CORPORATE HYUNDAI TO FILE A COMPLAINT. THIS PROBLEM REALLY NEEDS TO BE REPAIRED, OTHERWISE THIS IS A GOOD CAR.
Mileage: 19,000
I'VE HAD AN ISSUE WHERE ON NUMEROUS OCCASIONS, MY CAR WON'T MOVE WHEN THE ACCELERATOR IS PRESSED. SOMETIMES THIS HAPPENS WHEN PULLING OUT INTO CROSS TRAFFIC AND I'VE ALMOST BEEN T-BONED. TWICE THE CAR DIDN'T MOVE AT ALL. I THOUGHT IT BROKE DOWN. I PUT ON FLASHERS, SHIFTED IT INTO PARK, THEN BACK IN DRIVE AND THE CAR STARTED TO GO, BUT VERY SLOWLY WITH THE TRANSMISSION REVVING UP VERY HIGH. THE CAR SEEMS VERY DANGEROUS TO DRIVE AS IT RESPONDS DIFFERENTLY TO THE ACCELERATOR ALMOST EVERY TIME. THIS USUALLY HAPPENS AFTER BEING STOPPED.
Mileage: 500
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
Mileage: 1,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT SWITCHED THE GEAR SHIFTER STICK INTO PARK, NEUTRAL, AND BACK INTO THE DRIVE POSITION BEFORE THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD A DELAYED RESPONSE WHEN ACCELERATING PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,550.
Mileage: 1,550
ON THE EVENING OF JUNE 16, 2016, I WAS ON MY WAY HOME FROM WORK. I WAS SITTING AT A STOP LIGHT AT THE INTERSECTION OF TWO MAJOR ROADS AND WAS THE FIRST CAR IN LINE AT THE LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION AND THE CAR REFUSED TO MOVE. FOR A MOMENT I THOUGH MAYBE SOME HOW I HAD HIT THE SHIFTER AND PUT THE CAR IN NEUTRAL BUT I WAS STILL IN DRIVE WITH THE RPMS UP TO OVER 3500. TOOK A MINUTE TO PUT THE CAR IN PARK AND THEN BACK TO DRIVE. AFTER ABOUT 30 SECONDS, THE CAR FINALLY BEGAN TO MOVE FORWARD AND ACCELERATE BUT THE RPMS WERE STILL HIGH AND THE CAR WAS OBVIOUSLY NOT WANTING TO GO. THE CAR STARTED SMELLING HOT AND FINALLY PROCEEDED. SCARED ME TO DEATH. I CALLED THE DEALER RIGHT AS IT HAPPENED BUT THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING I WAS AT THE SERVICE DEPARTMENT BEFORE THEY EVEN OPENED. THEY KEPT MY CAR FOR THE DAY AND GAVE ME A LOANER. I WAS TOLD THEY COULD NOT RECREATE THE ISSUE AND THEY "RESET THE SHIFT POINTS". I SAID I DIDN'T FEEL SAFE IN THE VEHICLE EVEN AFTER THAT. THEY BASICALLY SAID THERE WAS NOTHING MORE THEY COULD DO. AT THIS TIME THE VEHICLE HAD ABOUT 1800 MILES ON IT. AT 3800 MILES, I TOOK THE CAR IN FOR ITS FIRST OIL CHANGE AND MENTIONED THE SAME TRANSMISSION ISSUE TO A DIFFERENT SERVICE ADVISOR AND SAID IT WAS STILL SHIFTING ROUGH AND JUST NOT SMOOTH. HE TOLD ME HYUNDAI IS WORKING ON A FIX BUT UNTIL THEN, I STILL THINK THIS VEHICLE IS UNSAFE.
Mileage: 1,800
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
Mileage: 13,845
BROUGHT BRAND NEW JAN. 1, 2016. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL TIMES THE CAR WILL NOT ACCELERATE FROM A STOP. ONCE, CAR WOULDN'T START. DEALER HAS HAD CAR TWICE (ONCE FOR A WEEK). NO ENGINE CODE. BLAMED AFTER MARKET REMOTE START, AND REMOVED IT. OBVIOUSLY, NOT THE ISSUE, AS IT HAS HAPPENED AGAIN TWICE IN THE PAST 5 DAYS. THIS IS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS, ESPECIALLY TURNING LEFT IN FRONT OF TRAFFIC. I HAVE TOTALLY LOST CONFIDENCE IN THE SAFETY OF THIS CAR.
Mileage: 6,500
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND LUNGED FORWARD. THE FAILURE OCCURRED TWICE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTAC WAS ADVISED NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS KEPT BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.
Mileage: 4,400
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Mileage: 100
DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 13,000 MILES, PURCHASED NEW MY ME. I AM RETIRED AND ONLY DRIVER. DCT CLUTCHES DISENGAGE PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE AGAIN ONCE BRAKE IS RELEASED AND START ACCELERATING, LIKE CAR IS IN NEUTRAL. YOU HAVE TO SET AND WAIT AND PUSH ACCELERATOR UP TO 3,000 RPM THEN LET OFF SOMETIME-CLUTCHES ENGAGE AND IT JUMPS FORWARD AND YOU HAVE TO HIT BRAKE QUICKLY OR WILL HAVE AN ACCIDENT. THIS HAPPENS PERIODICALLY BUT NOT ROUTINELY ENOUGH FOR DEALER TO REPRODUCE. IT HAS ALMOST JUMPED INTO ONCOMING TRAFFIC WITH ME SEVERAL TIMES. [XXX] SCARY TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 13,000
ON SEVERAL OCCASIONS AROUND TOWN OR COMMUTING TO WORK THIS CAR HAS NOT RESPONDED WHEN PRESSING THE ACCELERATOR. FROM A DEAD STOP OR WHEN MOVING SLOWLY THE RESPONSE IS UNPREDICTABLE. IT HAPPENS RANDOMLY. THIS WEEK THE CAR'S TRANSMISSION WARNING LIGHT CAME ON WHILE GOING UP AN INCLINE ON A COMMON CURVY NORTHERN CALIFORNIA ROAD. IT WAS A COOL EVENING. THIS IS A PAVED ROAD. NO OTHER CARS HAVING A PROBLEM. I HAD TO STOP THE CAR AND RESTART IT. THEN WHILE ACCELERATING THE CAR JUST STOPPED. NO POWER, NOTHING, DEAD IN THE ROAD. HAD TO WAIT AND RESTART. THIS IS VERY UNNERVING FOR ANY CAR AND FOR A BRAND NEW VEHICLE IS SIMPLY UNACCEPTABLE. I HAVE TWO LITTLE KIDS. I WON'T DRIVE THEM ANYWHERE IN THIS CAR. IT'S NOT SAFE. I'VE DRIVEN MOTORCYCLES, MANUALS, AUTOMATICS ALL KINDS OF MAKES AND MODELS OVER THE YEARS. THE DEAD IN THE WATER FEELING IS THE SCARIEST, ESPECIALLY WHEN MAKING A TURN FROM A STOP TO MERGE INTO TRAFFIC. THIS NEEDS TO BE FIXED OR HYUNDAI NEEDS TO BUY THESE CARS BACK.
PLEASE REFER TO ATTACHED PDF
Mileage: 2,000
LESS THAN TWO MONTHS AFTER I BOUGHT THE CAR, WITH MAYBE 4000 MILES ON IT, AS I TRIED TO BACK OUT OF MY DRIVEWAY ONE MORNING, THE CAR WOULD NOT MOVE. THE ENGINE WOULD REV AND THE RPMS WOULD CLIMB, IT WAS ONLY AFTER SEVERAL TIMES OF PUTTING THE CAR BACK IN PARK AND THEN REVERSE DID IT FINALLY ENGAGE. AFTER THAT, WHEN DRIVING SLOWLY AS IN BUMPER TO BUMPER TRAFFIC, UPON ACCELERATION IT WOULD SEEM TO HESITATE THEN LURCH. THE NEXT TIME SUCH AN INCIDENT OCCURRED WAS A COUPLE OF MONTHS LATER. I WAS STOPPED AT A SIGNAL AND WHEN THE LIGHT CHANGED AND I TRIED TO ACCELERATE, THE CAR DID NOT MOVE, AGAIN. IT TOOK SEVERAL TIMES OF PUTTING IT IN PARK AND BACK TO DRIVE BEFORE IT WOULD ENGAGE. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. I FIND THIS DANGEROUS AND DOWNRIGHT SCARY. LUCKILY, NO ONE HAS REAR ENDED ME OR WORSE. I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERSHIPS. THEY SAY THEY CAN FIND NOTHING WRONG AND THAT NO TROUBLE CODES SHOW UP. I SEE THERE ARE MULTIPLE COMPLAINTS FILED ON YOUR SIGHT ABOUT THIS SAME PROBLEM, SO SOMETHING IS WRONG, DANGEROUSLY SO! WOULD YOU PLEASE CHECK INTO THIS FOR US.
Mileage: 4,000
ON 2 OCCASIONS I HAVE COME TO A COMPLETE STOP AT A STOP SIGN AND AT A RED LIGHT. WHEN IT WAS TIME TO GO I PRESSED ON THE ACCELERATOR, THE ENGINED REVVED, BUT THE CAR DID NOT MOVE. I HAD TO PUT THE CAR INTO PARK THEN DRIVE SEVERAL TIMES BEFORE THE CAR EVENTUALLY MOVED. THE CAR WAS PUT INTO THE SHOP ON 8/1/2016. THE ISSUE WAS NOT ABLE TO BE DUPLICATED, BUT THE SERVICE MANAGER CALLED HYUNDAI TECH AND WAS TOLD TO PERFORM A RELEARN. WHEN I PICKED UP MY CAR, I ASKED ABOUT THE SERVICE MANAGER ABOUT THE ISSUE GIVING THE NUMEROUS INTERNET COMPLAINTS. HE STATED IT IS A KNOWN ISSUE AND CURRENTLY HYUNDAI DOES NOT HAVE A FIX. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE GIVING THE TRANSMISSION ISSUES. I AM HOPING SOMETHING CAN BE DONE IN ASAP TO PREVENT ANY SERIOUS OUTCOMES DUE TO THE DANGEROUSNESS OF THESE TRANSMISSIONS.
Mileage: 10,500
ON JULY 25, 2016, TOOK VEHICLE IN FOR HOOD LATCH RECALL WITH 1332 MILES ON THE VEHICLE. WHILE AT THE DEALERSHIP SERVICE CENTER, THEY PERFORMED A SOFTWARE UPDATE. THIS UPDATE CREATED THE INSTRUMENT PANEL TOO ILLEGIBLE - THE INSTRUMENT CLUSTER WAS DEFECTED. THE PART WAS ORDERED AND IT WAS TO TAKE 30 DAYS TO BE DELIVERED. FORTUNATELY, IT TOOK 10 DAYS. PICKED UP THE VEHICLE ON 8/4/16 AFTER WORK, DROVE LESS THEN 1 MILE CAME TO A STOP LIGHT ONCE IT TURNED GREEN THE VEHICLE WOULD NOT DRIVE. BEING IN THE CENTER LANE OF THE HIGHWAY WITH FLASHERS ON, ON COMING VEHICLES JUST MISSED SLAMMING INTO THE REAR. FINALLY GOT IT BACK TO THE DEALERSHIP, THEY HAVE INDICATED IT IS THE DUAL CLUTCH ISSUE. THIS IS VERY UNSAFE VEHICLE TO DRIVE SINCE YOU WOULD NOT KNOW WHEN IT WOULD JUST STOP SHIFTING AND DRIVING. HAVE REGISTERED A COMPLAINT WITH HYUNDAI MOTORS AS THE SERVICE DEPARTMENT DOES NOT KNOW WHEN THE VEHICLE WILL BE REPAIRED. THANK THE LORD NO ONE WAS KILLED THIS TIME!
Mileage: 1,332
AFTER STARTING FROM A STOP, THE DUAL CLUTCH TRANSMISSION (DCT) DOES NOT ALWAYS SHIFT INTO GEAR. INSTEAD IT STAYS DISENGAGES AND THE ENGINE REVS AS IF IN NEUTRAL. VERY DANGEROUS WHEN PULLING INTO TRAFFIC. CAR WAS RETURNED TO LOCAL HYUNDAI DEALERSHIP, AND HAS BEEN IN SHOP SINCE. WE STARTED THE HYUNDAI BUYBACK PROGRAM TO SEE IF WE CAN GET A REFUND AS WE DO NOT FEEL SAFE DRIVING THIS CAR WITH OUR CHILDREN.
Mileage: 2,000
TRANSMISSION FAILS TO PROPERLY ENGAGE CAUSING ROLLBACK, STALLING, OR SEVERE LOSS OF POWER IN SITUATIONS SUCH AT A STOP LIGHT, STOP SIGN, HILL, AND EVEN TURNING LEFT INTO ONCOMING TRAFFIC WHERE POWER IS NEEDED TO SAFELY CROSS THE INTERSECTION. ONE INSTANCE INVOLVED ACCELERATION ONTO THE INTERSTATE WHILE TRYING TO MERGE AND THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL CAUSING NO ACCELERATION. OTHER VEHICLES HONKED AND SWERVED TO AVOID AND LUCKILY DID NOT CAUSE AN ACCIDENT. ANOTHER INSTANCE INVOLVED TURNING LEFT AT AN INTERSECTION WHERE THERE WAS SUFFICIENT TIME TO TURN BUT DUE TO THE TRANSMISSION BEHAVING AS THOUGH IT WAS IN NEUTRAL AGAIN, THERE WAS NEARLY A COLLISION CAUSING A LOT OF ANXIETY TO FURTHER DRIVE THE VEHICLE. THESE ARE JUST TWO INSTANCES OUT OF THE MANY WHERE YOU CAN NOTICE THAT THE TRANSMISSION DOES NOT BEHAVE NORMALLY CAUSING IRREGULAR SHIFTING, UNEXPECTED POWER SURGES, AND STALLS THAT HAVE NEARLY CAUSED ACCIDENTS.
Mileage: 8,500
MULTIPLE EXPERIENCES AFTER BEING STOPPED (RED LIGHT, STOP SIGN, FAST FOOD DRIVE THRU ) WITH THE TRANSMISSION REMAINING IN DRIVE AND BRAKES ENGAGED, WHEN TRYING TO MOVE FORWARD, THE TRANSMISSION DOESN'T ENGAGE. RPM'S INCREASE, BUT NO MOVEMENT IN THE VHEICLE. THEN IT LURCHES FORWARD. POTENTIAL DANGER IN A) BEING REAR ENDED AT AN INTERSECTION LIGHT BECAUSE THE CAR WILL NOT MOVE FORWARD B) SUDDEN LURCHING COULD POTENTIALLY REAR END THE VEHICLE IN FRONT IF I DON'T KEEP PLENTY OF ROOM. THERE WAS A SOFTWARE TO FIX THIS ISSUE ((ST.LF.USA.E478.150901: SEP 1 2015 12:00AM). BUT IT HASN'T. I'VE EXPERIENCED IT 3 TIMES TODAY. TAKEN TO THE DEALER ON 7/2/16, THEY COULD NOT DUPLICATE THE PROBLEM. TOLD ME THAT MY GEAR OIL WAS LOW AND REFILLED. BUT AM STILL EXPERIENCING DIFFICULTIES.
Mileage: 1,700
I WAS OUT OF TOWN FOR A TENNIS TOURNAMENT DRIVING 4 WOMEN AND WITH ANOTHER GROUP IN ANOTHER CAR. DRIVING ALONG ON A CITY STREET, AND I BRAKED, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE. I PUT IT IN PARK, THEN DRIVE AGAIN, NOTHING BUT REVVING. TURNED IT OFF AND BACK ON SEVERAL TIMES, STILL NOTHING. LUCKILY MY FRIEND WAS ABLE TO PARK BEHIND ME WITH HER HAZARDS ON TOO, TO PREVENT PEOPLE FROM REAR-ENDING ME. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE PUSHED IT OUT OF THE ROAD INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. I HAD TO HAVE IT TOWED TO A HYUNDAI DEALER, AND AFTER ABOUT AN HR OR SO THEY SAID THEY RESET THE COMPUTER AND IT SHOULD BE FINE. I HAD ALREADY HAD THE SOFTWARE UPDATE. I GOT THE CAR IN OCT 2015, AND AT THE TIME OF THE INCIDENT IT HAD 9800 MILES ON IT. I AM AFRAID TO DRIVE IT NOW, IT GETS SLUGGISH OR REVS AT VARIOUS TIMES, WHICH MAKES ME THINK IT WILL HAPPEN AGAIN. HOW LONG BEFORE HYUNDAI DOES SOMETHING ABOUT THIS? OTHERWISE, I LOVE THE CAR, JUST SCARY KNOWING IT COULD JUST STOP WITH NO WARNING.
Mileage: 9,800
THIS HAS OCCURRED ON MULTIPLE OCCASIONS. AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, TRAFFIC LIGHT OR TURN LANE, THE VEHICLE WILL, ON OCCASION, NOT MOVE FORWARD WHEN DEPRESSING THE ACCELERATOR PEDAL. THE ENGINE WILL REV HIGH, 5000 RPM BUT THE VEHICLE REMAINS STATIONARY FOR MULTIPLE SECONDS. ON ONE OCCASION THE VEHICLE HAD TO BE TURNED OFF AND BACK ON BEFORE THE VEHICLE WOULD MOVE. ON ANOTHER OCCASION THE VEHICLE WAS REVVING VERY HIGH AND SUDDENLY ENGAGED WHILE LURCHING FORWARD UNCONTROLLABLY. THIS HAPPENS WHILE THE VEHICLE IN DRIVE. IT HAPPENS SPORADICALLY.
Mileage: 13,850
I BOUGHT THIS CAR IN MARCH OF 2016 WITH ABOUT 20 MILES ON IT. AFTER AROUND 1000 MILES THE TRANSMISSION STARTED GETTING HOT AND WOULD STALL OUT. I WOULD HAVE TO WAIT FIVE TO SIX MINUTES FOR ME TO RESTART THE CAR. I HAVE SENT IT TO THE SERVICE CENTER TO BE CHECKED OUT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. THAT IT IS NORMAL FOR THIS TO HAPPEN WHEN YOU ARE IN TRAFFIC. I LIVE IN NEW JERSEY THATS THE NORM FOR US HERE. THIS HAS BEEN A CONSTANT HEADACHE. I EVEN STALLED OUT IN THE MIDDLE OF THE LINCOLN TUNNEL. THIS HAS HAPPENED TO ME MORE THEN I CAN COUNT. I SPOKE TO HYUNDAI CARE CENTER AND THEY HAVE BRUSHED ME OVER TO REGION. NOW I AM WAITING FOR REGION TO CALL MY CASE NUMBER IS 9448240 AND I HAVEN'T HEARD FROM THEM. THIS CAR IS UNSAFE. ALSO WHEN YOU WANT TO GO TO THE NEXT LANE IT IS SLOW TO START. AN ACCIDENT WAITING TO HAPPEN. IT REVES UP AND DON'T MOVE. THERE ARE SO MANY ISSUES WITH THIS CAR. I'VE TAKEN PICTURES OF THE TRANSMISSION WARNING LIGHTS AND TELLING ME TO PULL TO THE SIDE SAFELY. HOW CAN I DO THAT IN THE MIDDLE OF THE LINCOLN TUNNEL. I HAVEN'T HEARD FROM THEM AND NOW I HAVE ABOUT 10000 MILES ON THE CAR. I AM AFRAID OF THIS CAR BUT I HAVE NO CHOICE BUT TO DRIVE IT CAUSE I NEED TO GO TO WORK. I NEED HELP HERE. THE DATE I PUT IN IS THE LAST INCIDENT. IT GOT HOT THEN STALLED I WAITED THE USUAL 5 TO 6 MINUTES THEN STARTED IT AGAIN I JUST DROVE A MILE AND IT HAPPENED AGAIN. I'M GETTING REALLY FRUSTRATED WITH A CAR THAT I AM SCARED OF.
Mileage: 20
PURCHASED THIS VEHICLE 2 MONTHS AGO AND ON 3 OCCASIONS WITHIN THE LAST WEEK WHEN I HAVE BEEN AT A COMPLETE STOP, I STEP ON THE GAS BUT THE TRANSMISSION DOES NOT ENGAGE, THE VEHICLE ROLLS BACK AND THE RPM'S JUST REV UP. TOOK THE VEHICLE TO THE DEALERSHIP WAS TOLD THERE IS NO KNOWN ISSUE WITH THE POWER TRAIN OTHER THAN A SOFTWARE UPDATE. WAS TOLD OUR VEHICLE WAS ALREADY UPDATED AND NOT NEEDED. EXPLAINED WHAT WAS OCCURRING AND WAS TOLD THIS WAS NORMAL DUE TO THE ECO DUAL CLUTCH SYSTEM. I TOLD THE SERVICE PERSON THAT THE ENGINE REVING BUT ROLLING BACKWARDS IS NOT NORMAL AND I WAS AFRAID TO DRIVE IT. LEFT THE DEALERSHIP AND WITHIN 2 BLOCKS IT HAPPENED AGAIN AT AN INTERSECTION WHERE I COULD HAVE BEEN HIT! WHAT WILL IT TAKE FOR HYUNDAI TO FIX OR EVEN ACKNOWLEDGE THIS PROBLEM. EACH TIME THIS OCCURRED I WAS DRIVING ON A CITY STREET (NOT FREEWAY, TOO AFRAID TO DRIVE ON THE FREEWAY WITH THIS ISSUE). VEHICLE HAS ALWAYS BEEN SLUGGISH WHEN ACCELERATING BUT THIS NEW ISSUE OF NOT ENGAGING AND ROLLING BACKWARDS IS JUST THE LAST FEW DAYS.
Mileage: 1,250
INTERMITTENTLY WHEN CAR IS TAKING OFF FROM A STANDSTILL, THE ENGINE WILL REV BUT NO POWER IS TRANSMITTED TO THE WHEELS. THIS HAS RESULTED IN ME BEING STUCK AT TRAFFIC LIGHTS UNABLE TO MOVE. I WILL SHIFT INTO PARK AND BACK INTO DRIVE TO MAKE SURE I HAVE THE APPROPRIATE TRANSMISSION SELECTION. AFTER ABOUT 15-20 SECONDS OF REPEATEDLY STEPPING ON AND OFF THE GAS, THE CLUTCH WILL SLOWLY CATCH ON AND THE VEHICLE WILL BEGIN MOVING AND RESUME NORMAL OPERATION. THIS ISSUE HAS BEEN IMPOSSIBLE TO REPLICATE ON COMMAND WHICH IS TROUBLESOME WHEN CONSULTING THE DEALER. IT HAS HAPPENED TO ME THREE TIMES OVER THE PAST THREE MONTHS IN BOTH COLD AND WARM ENGINE STATES. USUALLY PRESENTS WITHIN 10 MINUTES OF STARTING THE CAR.
Mileage: 8,900
HAVE ENCOUNTERED SEVERAL INSTANCES OF DCT NOT ENGAGING AFTER "CREEP" OR "CRAWL" TO A STOP SIGN AWAITING RIGHT-OF-WAY TO PROCEED. FOLLOWING "CREEP" AND SUBSEQUENT STOP AT SIGN, JUST ENOUGH PROPULSION IS GIVEN TO ENTER THE INTERSECTION, AND THEN DCT DISENGAGES AND HIGH ENGINE RPMS WITH NO FORWARD PROPULSION, WHATSOEVER. HAS VERY NEARLY CAUSED A BROAD-SIDE ACCIDENT ON A NUMBER OF OCCASIONS. THIS CONDITION IS VERY UNSAFE FOR CITY AND HWY STOP-AND-GO TRAFFIC (AND ENTERING ANY SORT OF ROADWAY). HAS HAPPENED BOTH IN SITUATIONS WHEN TURNING FROM A STOP AND PROCEEDING FOWARD FROM A STOP. EACH TIME IS JUST ENOUGH FOWARD PROPULSION TO ALLOW VEHICLE TO ENTER THE ROADWAY BROADSIDE TO ONCOMING TRAFFIC, AND THEN COMPLETE LOSS OF FORWARD PROPULSION LEAVING VEHICLE STATIONARY FOR 10, 15, UP TO 20 SECONDS WITH NO FORWARD PROPULSION TO MOVE OUT OF THE WAY OF ONCOMING CROSS-TRAFFIC.
Mileage: 5,000
I HAD A HALF DOZEN INCIDENTS WHERE THE DCT EITHER DOES NOT ENGAGE OR ONLY MOVES THE CAR VERY SLOWLY WHICH INDICATES THAT IT IS SLIPPING BADLY. I ALSO HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATED AT FIRST AND THEN STOPPED ACCELERATING AS I WAS TRYING TO MAKE A LEFT HAND TURN FROM A STOP SIGN. THE SPEED LIMIT IS 40 MPH THERE AND IT LEFT ME WONDERING WHETHER I WOULD INTO THE RIGHT HAND LANE BEFORE I HAD AN ACCIDENT, I HAVE DRIVEN THIS CAR 1500 MILES ON LOCAL RURAL AND CITY STREETS SINCE I PURCHASED THE CAR IN APRIL 2016. I HAVE HAD THE VEHICLE BACK TO THE DEALER TWICE WITH THE LATEST BEING TOLD THAT HYUNDAI IS WORKING ON A DCT SOFTWARE UPGRADE TO BE AVAILABLE IN 3 TO 6 WEEKS.
Mileage: 1,900
I WAS STOPPED AT A STOPLIGHT, BUT WHEN THE LIGHT TURNED GREEN THE CAR WOULDN'T GO FORWARD. INSTEAD THE ENGINE JUST REVVED AND RPMS WENT UP, BUT NO MOVEMENT FORWARD AND NO WARNING LIGHTS OR SOUNDS CAME ON. I IMMEDIATELY FLIPPED ON MY EMERGENCY FLASHERS AND TRIED SEVERAL TIMES TO RESTART AND GO AGAIN, BUT TWO CARS CRASHED INTO EACH OTHER NEXT TO ME AS THEY TRIED TO GO AROUND ME. I SAT IN A PANIC IN TRAFFIC WITH PEOPLE HONKING AT ME AND FLIPPING ME OFF. THE CAR WOULDN'T DRIVE FORWARD, BUT IT WOULD GO IN REVERSE SO AS THE CARS CRASHED INTO EACH OTHER AND WERE COMING TOWARDS ME I DODGED GETTING HIT BY A FEW INCHES AND DROVE SLOWLY DOWN THE STREET IN REVERSE AND INTO A NEARBY PARKING LOT IN REVERSE. THEN I PARKED AND HAD THE CAR TOWED TO A DEALER. IN THE PARKING LOT I TOOK VIDEO EVIDENCE OF THE CAR NOT DRIVING FORWARD, BUT ABLE TO DRIVE IN REVERSE SO I DO HAVE VIDEO PROOF. THE CAR HAS ABOUT 5,500 MILES ON IT AND ALREADY HAD AN ECM RESET / ACTIVE TRANSMISSION RELEARN DONE AT ABOUT 1,000 MILES BACK IN JANUARY WHEN THE CAR WAS LAGGING THE FIRST MONTH I OWNED IT. MY CAR IS STILL AT THE DEALERSHIP AND FOR A CORRECTION THEY DID ANOTHER ACTIVE TRANSMISSION RELEARN/PROGRAMMING RESET AND SAY THE CAR WORKS AND IS FINE NOW AND READY TO PICK UP. I'M NOT COMFORTABLE DRIVING A CAR THAT'S BEEN IN TWICE FOR TRANSMISSION PROBLEMS AND HAD THE SAME CORRECTION DONE. I DON'T FEEL CONFIDENT THIS WON'T HAPPEN AGAIN AND MOST ONLINE REPORTS I READ WITH THE SAME PROBLEM AND CORRECTION SAY IT HAPPENS OVER AND OVER AGAIN. I FILED A COMPLAINT WITH HYUNDAI CUSTOMER CARE. I'VE ALSO READ THERE IS A PART THAT MAY BE REPLACED AS A FIX (FP NUMBER 41470-2D011 ACTUATOR ASSY-CLU) AND POSSIBLY A RECALL COMING UP, BUT THE DEALER SAID I NEED TO WAIT FOR THE RECALL. IT WOULD BE GOOD TO EXPEDITE ANY FIX AND REPAIRS BEFORE MORE ACCIDENTS HAPPEN, DRIVING THIS CAR IS NOT SAFE FOR ME OR OTHER CARS AROUND ME.
Mileage: 5,500
ACCELERATION ISSUES FROM STOP. ENGINE WILL GO TO HIGH RPM'S WITHOUT MOVING THE VEHICLE. ISSUES SEEN WITH VEHICLE LEAVING 1ST GEAR, VEHICLES ROLLS IN TO INTERSECTION AND LOSES POWER. VEHICLE HAS HARD SHIFT ISSUES AND OFTEN SEEMS TO BE "STUCK IN GEAR" FOR TOO LONG.
Mileage: 4,200
TRANSMISSION COMPLETELY FAILED IN DRIVE. THIS IS A KNOWN CONDITION TO HYUNDAI, DIAGNOSED AS DCT FAILURE. HYUNDAI HAS NO KNOWN FIX. CAR WAS 6 WEEKS OLD WITH 740 MILES ON IT. CAT WAS BOUGHT NEW WITH 65 MILES. DCT FAILED IN MIDDLE OF INTERSECTION LEAVING WIFE AND CHILD STRANDED IN DANGEROUS TRAFFIC SITUATION. NOW AT DEALERSHIP AWAITING ANYTHING FROM HYUNDAI. THIS CAR WAS ALMOST NOT SOLD TO US DUE TO A ACTIVE RECALL FOR THE HOOD LATCH, BUT WAS HAPPILY SOLD WITH A KNOWN DEFECTIVE TRANSMISSION ISSUE.
Mileage: 741
THIS SUV STALLS & HESITATES WHEN ACCELERATING FROM A STAND STILL, IN MOTION & ALL OTHER TIMES. CURRENTLY HAVE 4500 MILES ON IT, & THIS PROBLEM STARTED RIGHT AFTER I FIRST PURCHASED IT. THIS IS A DANGEROUS SITUATION WHEN MERGING INTO TRAFFIC. PUSH THE ACCELERATOR DOWN, IT REVS UP, BUT GOES NO WHERE.THE TRANSMISSION (DCT) IS NOT WORKING RIGHT, & THE RECALL TO UPDATE THE SOFTWARE DID NOT FIX ANYTHING. PLEASE HYUNDAI FIX THIS PROBLEM BEFORE SERIOUS ACCIDENTS HAPPEN.
Mileage: 4,500
ISSUE WITH THE NEW 7 SPEED DCT. TRANSMISSION REVVED AND WOULD NOT ENGAGE AFTER DRIVING 60 MILES ON HIGHWAY, SOME STOP-AND-GO TRAFFIC, IN 101 DEGREE HEAT AND SITTING FOR 45 MINUTES. IN ORDER FOR ME TO GET IT TO ENGAGE, I WENT INTO MANUAL MODE, NOTICED IT WAS IN 2ND GEAR FROM START, DOWNSHIFTED TO 1ST GEAR, AND WAS ABLE TO WORK THRU THE GEARS TO GET IT GOING AND EVENTUALLY PUT IT BACK INTO AUTOMATIC.
Mileage: 5,900
LEASED VEHICLE ON 7/18/16. NOTICED SLIGHT HESITATION DURING ACCELERATION SHORTLY AFTER TAKING POSSESSION OF VEHICLE. ON 7/28/16, I WAS IN STOP AND GO TRAFFIC ON FREEWAY GOING AROUND CURVE. TRAFFIC FINALLY PICKED UP SPEED. WHEN I RELEASED MY FOOT FROM THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE AND THE RPM'S WERE ALL OVER THE PLACE. I WAS PANICKING, FEARFUL THAT I WAS GOING TO BE REAR ENDED AT ANY MOMENT. I CONTINUED TO PRESS DOWN ON THE ACCELERATOR, PRAYING THAT IT WOULDN'T ROCKET FORWARD. IT TOOK APPROXIMATELY 20 TO 25 SECONDS FOR THE VEHICLE TO MOVE AT ALL AND FINALLY KICK INTO GEAR. I AM TOTALLY TRAUMATIZED BY THIS SITUATION AND CANNOT EVEN FATHOM PUTTING MY FAMILY IN THIS VEHICLE.
Mileage: 400
THE DCT TRANSMISSION ON THIS VEHICLE RANDOMLY STOPS PROPELLING THE CAR FORWARD. ALTHOUGH INITIALLY THE CAR REFUSED TO MOVE FORWARD WHILE AT A STOP, I HAVE HAD SEVERAL RECENT INCIDENTS WHERE THE DCT TRANSMISSION "DROPPED" OUT OF GEAR WHILE TRAVELING AT 70 MPH. I WAS UNABLE TO GET THE TRANSMISSION TO RE-ENGAGE UNTIL I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD - AND RESTART THE VEHICLE. THIS HAS HAPPENED ~10 TIMES SINCE I PURCHASED THE VEHICLE IN APRIL 2016. IT NOW HAS 9400 MILES. I HAVE TAKEN THE CAR TO MY LOCAL DEALER - AND THEY REPORTED "NO PROBLEM FOUND." THEY RECOMMENDED THAT I NO LONGER OPERATE THE VEHICLE IN "ECO" MODE, AND NOT DO "AGGRESSIVE" DRIVING. THIS PROBLEM CONTINUES WHETHER IT IS IN ECO MODE OR NOT -- AND MY DRIVING STYLE IS FAR FROM AGGRESSIVE. LOSING POWER AT HIGH SPEED CREATES A POTENTIAL DANGEROUS SITUATION, ESPECIALLY WHEN IT HAPPENED AT PASSING SPEEDS. I CANNOT CONSISTENTLY RE-CREATE THE PROBLEM - BUT IT'S DEFINITIVE A SOFTWARE/HARDWARE ISSUE WITH THE CONTROL OF THE DCT TRANSMISSION.
Mileage: 8,800
I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.
Mileage: 1,500
TRANSMISSION NOT PROVIDING POWER TO THE WHEELS FROM A STANDING STOP. THE ENGINE ACCELERATES, BUT THE CAR DOES NOT MOVE. FIRST INSTANCE WAS TRYING TO TURN FROM A STOP. SECOND INSTANCE WAS BACKING OUT OF A PARKING SPOT. REVERSE WORKED, CAR STOPPED DRIVE. THIRD INSTANCE WAS AFTER STARTING THE CAR AND PLACING IT IN DRIVE. INTERMITTENT PROBLEM THAT WAS DUPLICATED AT THE DEALERSHIP SERVICE DEPARTMENT. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC OR TURNING IN FRONT OF ONCOMING TRAFFIC. TWO INSTANCES OF BEING STOPPED FOR 15 TO 20 SECONDS. THE OCCURRENCE AT THE DEALERSHIP LASTED ABOUT 30 MINUTES. HYUNDAI USA IS AWARE OF THE PROBLEM.
Mileage: 4,500
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT AND THE VEHICLE IS NOT MORE THAN 15 DAYS OLD. VERY TERRIFYING WENT TO DEALER AND THEY ACT AS IF THEY ARE NOT EVEN AWARE OF THIS PROBLEM
Mileage: 450
SHORTLY AFTER DEPARTING FOR WORK IN THE MORNING HOURS AND WHILE TRAVELING ON CITY STREETS, I NOTICED A PROBLEM WITH THE ACCELERATION OF THE CAR FOLLOWING A BRIEF STOP AT A STOP SIGN. THE CAR WAS MOVING, ALTHOUGH IN A VERY SLUGGISH AND UNRESPONSIVE MANNER WHEN DEPRESSING THE GAS PEDAL. IT SEEMED AS THOUGH THE CAR WAS IN THE WRONG GEAR AND STRUGGLING TO GAIN MOMENTUM. I TRIED TO TROUBLE SHOOT THE PROBLEM AS I WAS LOOKING FOR A OPEN PLACE TO PULL OVER TO THE CURB AND I SWITCHED INTO MANUAL MODE WHILE STILL IN MOTION TO SEE WHAT GEAR THE DISPLAY WOULD SHOW... I WAS SURPRISED TO SEE THAT THE "D" REMAINED EVEN THOUGH I TRIED SEVERAL TIMES TO VERIFY THE ACTIVE GEAR THROUGH SEVERAL CYCLES OF SLIGHT ACCELERATION AND DECELERATION. IT SEEMED AS THOUGH THE DCT WAS CONFUSED AND UNABLE TO PROPERLY ACCELERATE THE VEHICLE. THIS IS CLEARLY AN UNSETTLING AND UNPREDICTABLE SAFETY CONCERN AND PROBLEM THAT NEEDS TO BE ADDRESSED WITH THE HIGHEST PRIORITY.
Mileage: 6,300
THE CAR RANDOMLY DOES NOT SHIFT INTO FIRST GEAR WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION. MY HUSBAND AND I HAD BEEN NOTICING THAT THE CAR WOULD SOMETIMES LAG WHEN ATTEMPTING TO ACCELERATE FROM STOPPED AND THEN JUMP FORWARD. WE ALSO NOTICED SIMILAR ISSUES WHEN THE AUTOMATIC TRANSMISSION IS CHANGING FROM FIRST TO SECOND GEAR AND SECOND TO THIRD GEAR. LAST WEEK, MY HUSBAND AND I WERE ENTERING A MAIN ROAD FROM A PARKING LOT. WHEN MY HUSBAND RELEASED THE BREAK AND STEPPED ON THE GAS PEDAL, THE CAR SLOWLY ROLLED FORWARD INTO THE ROAD, BUT DID NOT ACCELERATE EVEN WHEN MY HUSBAND PUSHED THE GAS TO THE FLOOR AND THE CAR REVVED. THE FIRST GEAR DID NOT ENGAGE. MY HUSBAND HAD TO TURN OFF THE CAR AND RESTART THE ENGINE IN ORDER TO GET THE CAR TO MOVE. WE TOOK IT TO THE HYUNDAI DEALERSHIP FOR REPAIR. THEY CLAIMED TO CLEAN SOME CONTACTS AND UPDATE THE SOFTWARE AND SAID THAT THIS FIXES THE PROBLEM, WHICH WAS A KNOWN ISSUE. THE NEXT DAY, WE WERE ONCE AGAIN ENTERING A ROAD FROM A PARKING LOT, AND THE SAME ISSUE OCCURRED. WE TOOK IT BACK TO HYUNDAI AND THE MANAGER SAID THAT THIS IS A KNOWN DEFECT WITH THE DUAL CLUTCH TRANSMISSION OF THIS MODEL OF CAR AND THAT THEY HAD ALREADY PERFORMED 'SOFTWARE UPDATES' ON APPROXIMATELY 70 CARS AT THEIR DEALERSHIP AND ONLY JUST REALIZED THE DAY BEFORE THAT THIS DOESN'T FIX ANYTHING. HE SAID THAT THE CAR WAS NOT SAFE TO DRIVE, HYUNDAI DOES NOT CURRENTLY KNOW HOW TO FIX THE ISSUE, AND THAT THEY WOULD GIVE US A LOANER CAR WHILE HYUNDAI ENGINEERS WORK ON THE PROBLEM. HE SAID THEY MAY HAVE A SOLUTION IN A FEW WEEKS. IN THE MEANTIME, HE CLAIMED THAT THEIR DEALERSHIP WAS NO LONGER SELLING THESE VEHICLES. THESE CARS ARE A SAFETY HAZARD AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS KILLED. THEY ALL NEED TO BE RECALLED IMMEDIATELY.
Mileage: 2,900
PULLING INTO TRAFFIC AND RPMS WENT TO 5500 BUT CAR WOULD BARELY MOVE. TRANSMISSION WOULD NOT SHIFT UP. TURNED OFF AND ON TWICE AND CAR WORKED. THIS IS THE THIRD TIME IT HAS HAPPENED BUT WAS SUPER DANGEROUS PULLING OUT IN TRAFFIC - BARELY AVOIDED BEING HIT.
Mileage: 11,000
LEASED A BRAND NEW 2016 HYUNDAI TUCSON LIMITED IN NOVEMBER 2015. THE SAME WEEK THE CAR WAS LEASED, I HAD NOTICED SOME LAG IN THE TRANSMISSION WHEN LEAVING STOP SIGNS/STOPLIGHTS. THIS ISSUE GOT A LITTLE BETTER AFTER HAVING A SOFTWARE UPDATE DONE THE FOLLOWING WEEK. AS OF LAST WEEK, MY AC HAS NOT WORKED ON 2 SEPARATE OCCASIONS. IT WILL ONLY BLOW HOT AIR. AFTER SHUTTING THE VEHICLE OFF, THE AC RESETS ITSELF AND WORKS AGAIN. LAST NIGHT WHILE DRIVING HOME, I WAS SITTING AT A STOPLIGHT WAITING TO GET ON THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND I TOOK OFF, THE CAR REVVED UP TO 5000 RPMS, BUT NEVER MOVED. I SHIFTED THE CAR BACK AND FORTH BETWEEN PARK AND DRIVE WITH NO LUCK. I SHUT THE CAR OFF, RESTARTED IT, AND STILL REVVED LIKE IT WAS IN NEUTRAL. AFTER ABOUT 5 MINUTES, THE CAR KICKED INTO GEAR AND STARTED MOVING VERY SLOWLY BEFORE IT FINALLY KICKED BACK TO NORMAL. THIS WAS VERY DANGEROUS AS THE CAR WOULD ONLY GO 10MPH UP THE FREEWAY RAMP! ON MY WAY TO THE DEALER THIS MORNING, THE CAR DID THE SAME THING. I WAS IN STOP-AND-GO TRAFFIC AND THE CAR ONCE AGAIN REVVED UP, BUT NEVER MOVED. WHEN TAKING MY FOOT OFF THE BRAKE, THE CAR ROLLED BACKWARDS. FINALLY AFTER RESTARTING THE CAR AND SHIFTING BACK AND FORTH, THE CAR KICKED INTO GEAR. AFTER TAKING MY CAR TO THE SHOP THIS MORNING, THEY SAID THEY WOULD LOOK AT IT, BUT THERE IS NO KNOWN FIX. I AM EXTREMELY DISAPPOINTED THAT I AM PAYING FOR A FULLY LOADED VEHICLE THAT DOESN'T DRIVE AND MAKES FOR UNSAFE SITUATIONS!
Mileage: 7,600
PURCHASED CAR NEW IN 3/16. 1.7 TURBO ENGINE WITH DUAL-CLUTCH AUTOMATIC TRANSMISSION (DCT). 2 MONTHS AFTER PURCHASING, WHEN ATTEMPTING TO ACCELERATE, ENGINE WOULD REV, BUT CAR WOULD NOT MOVE (CALLED "FALSE NEUTRAL"). IN TRAFFIC, THIS IS A DANGEROUS SITUATION. TOOK CAR IN TO DEALER. TOLD THEY HAD SEEN SEVERAL OF THESE. HYUNDAI WAS AWARE OF THE PROBLEM AND "WORKING ON IT." TOLD TO GO HOME, WAIT TO HEAR FROM THEM, AND DON'T BRING IT BACK. REACHED OUT TO HYUNDAI CUSTOMER CARE. AFTER SEVERAL WEEKS, THEY FINALLY CALLED BACK. TOLD ME TO TAKE CAR BACK TO DEALER AND LEAVE IT WITH THEM. HYUNDAI WOULD PROVIDE A RENTAL CAR. DEALER TOLD ME THEY HAD NO IDEA WHEN HYUNDAI WOULD COME UP WITH A SOFTWARE FIX FOR THE PROBLEM. IT COULD BE WEEKS OR MONTHS. IN THE MEANTIME, I'M DRIVING AROUND IN A RENTAL CAR WHILE MY BEAUTIFUL NEW $31,000 VEHICLE SITS COLLECTING DUST.
Mileage: 4,000
I HAD ~3,000 MILES ON THE VEHICLE, AT THE TIME OF THE INCIDENT. I WENT TO MOVE THE TUCSON UP MY DRIVEWAY. THE ENGINE WAS REVVING 3-4K RPMS AND THE VEHICLE SPEED WAS 1 MPH.
Mileage: 3,000
SAME AS OTHERS, HESITATION ON START IN STOP AND GO TRAFFIC. ONE TIME IN ECO MODE IT JUST REVVED AT 6500 RPM AND WOULD NOT MOVE. SCARY. NEED A FIX, LOVE THE CAR OTHERWISE
Mileage: 3,800
DCT PROBLEMS: PURCHASED TUCSON ECO IN APRIL 2016. CURRENTLY 1350 MILES AND CAR STALLS, CREEPS UP, DOESN'T MOVE AT STOP/GO, AND UNRESPONSIVE. ALSO HIGH REVS/LOW MPH. MAJOR DCT PRODUCT FAILURE. DEALERSHIP RAN GDS SCAN TOOL AND CAN'T DUPLICATE PROBLEM. THEY'RE AWARE OF PROBLEM AND CANNOT DO ANYTHING UNLESS CORPORATE HAS A PROGRAMMING UPDATE. CAR CREEPS UP AT DRIVE THRU LINE WHEN FOOT RELEASED FROM BRAKE PEDAL. DANGEROUS AND UNSAFE AT INTERSECTION, ESP WHEN YOU HAVE TO MAKE A SHARP LEFT TURN. RPM REVS HIGH, CAR UNRESPONSIVE. FILED COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. THEY PLAYED DUMB AND WAS TOLD THAT'S HOW THE DCT BEHAVES AND GET USED TO IT. WAITING FOR HYUNDAI INVESTIGATION
THIS ISSUE HAS ONLY HAPPENED WHILE DRIVING ON A CITY STREET. AS I ACCELERATE FROM A STANDING STOP THE ENGINE WILL REV UP TO MATCH THE ACCELERATOR PETAL BUT THE TRANSMISSION WILL NOT ENGAGE. I LET OFF THE PETAL AND ATTEMPT TO MOVE AGAIN WITH NOT LUCK. I SHIFT THE VEHICLE INTO NEUTRAL THEN BACK INTO DRIVE WITH THE SAME RESULTS. AFTER THE THIRD OR FORTH ATTEMPT THE VEHICLE WILL START TO MOVE SLOWLY THEN ACCELERATE RAPIDLY AS THE TRANSMISSION FULLY ENGAGES. THIS IS A 7 MONTH OLD VEHICLE WITH 13K MILES AND THIS ISSUE WAS FIRST NOTICED AT ABOUT THE 10K MARK. THIS ISSUE WAS BROUGHT TO THE DEALERS ATTENTION WHO INFORMED ME THAT THIS WAS KNOW ISSUE WITH THE TUSCON WITH THE NEW 1.6 TURBO AND 7 SPEED DUAL CLUTCH TRANSMISSION. THE DEALER FOLLOWED THE MFG ADVICE TO RESET THE ECM (ENGINE CONTROL MODULE) AND THE TCM (TRANSMISSION CONTROL MODULE) THIS WAS DONE AND WITHIN 100 MILES FOR THE RESET THE ISSUE WAS BACK AND EVEN WORSE. THE VEHICLE IS NO LONGER SAFE TO OPERATE BECAUSE OF THE RANDOMNESS OF THE ISSUE SO THE VEHICLE WAS LEFT AT THE DEALER ON 7-26-2016 AWAITING AN ANSWER FROM HYUNDAI ON A PERMANENT FIX. AS OF 7-26-2016 NO UPDATE OR EVEN ACKNOWLEDGEMENT OF THE ISSUE HAS BEEN RECEIVED BY THE DEALER OR THE OWNER. A COMPLAINT WAS FILED WITH HYUNDAI ON 7-23-2016 AND THE OWNER IS STILL AWAITING A CALL BACK FROM A REPRESENTATIVE OF HYUNDAI AMERICA.
Mileage: 13,000
I PURCHASED MY 2016 HYJNDAI TUCSON NEW AND IN LESS THAN A YEAR IT HAS BEEN SENT TO THE LOCAL HYUNDAI DEALERSHIP VIA TOW TRUCK. EACH TIME IS THE SAME ISSUE, THE VEHICLE WHILE IN DRIVE WILL NOT MOVE FORWARD WHILE THE ACCELERATOR IS PRESSED. THE RPMS WILL REACT TO THE ACCELERATOR, BUT THE VEHICLE WILL NOT MOVE. FIRST, HYUNDAI DEAL SAID IT WAS THE DCT NEEDING UPDATE. SECOND, THERE WAS NO EVIDENCE ONCE IT ARRIVED AT DEALER, BUT I CONTEACT HYUNDAI CORPORATE TO HAVE A MONITORING DEVICE INSTALLED. THEY LEFT IT IN FOR LESS THEN A MONTH. THIRD, JUST OCCURED AND HYUNDAI HAS A NEW CASE ON THE VEHICLE. I INFORMED THEM VIA THE PHONE AND WILL SEND A CERTIFIED LETTER STATING THIS IS THE THIRD AND FINAL TIME, AND I WILL NOT ACCEPT THE VEHICLE BACK DUE TO THE HAZARDS IT CAN CAUSE ON THE ROAD INCLUDING COLLISION, BODILY HARD, AND EVEN DEATH.
Mileage: 7,000
INTERMITTENT ISSUES WITH TRANSMISSION. WE RECEIVE MESSAGES STATING THE TRANSMISSION IS OVERHEATED. WE HAVE ALSO EXPERIENCED HIGH RPMS WITH NO FORWARD OR REVERSE MOTION WHEN IN DRIVE AND REVERSE. THE TRANSMISSION WILL NOT ENGAGE AND MOVE THE VEHICLE. THIS HAS HAPPENED ON INCLINES AND WITHIN STOP AND GO TRAFFIC. THIS IS A SAFETY CONCERN BECAUSE WE CAN'T DEPEND ON FORWARD OR REVERSE MOTION WHEN IN DRIVE AND REVERSE.
Mileage: 12,000
WENT TO A HYUNDAI DEALERSHIP TO BUY THE HYUNDAI SANTA FE MODEL. THEY DIDN'T HAVE ONE IN STOCK BUT TOLD ME THAT THE HYUNDAI TUCSON MODEL WAS JUST LIKE THE SANTA FE BUT A SMALLER VERSION. I GOT THE TUCSON VEHICLE AND IN 2 DAYS THE AIR CONDITIONER ONLY BLEW HOT AIR WHILE ON THE HIGHWAY. WHEN I CALLED THE HYUNDAI SERVICE AGENT I WAS TOLD TO ONLY USE THE AIR CONDITIONER ON THE LOWEST FAN. IF I PUT IT ON A HIGHER SETTING IT WILL FREEZE UP AND BLOW ONLY HOT AIR. IT WAS 95 OUT SIDE. LATER I CAME TO A STOP AND WHEN I STEPPED ON THE GAS THE ENGINE REVVED UP BUT THE CAR WOULD NOT GO FORWARD. I LET OFF ON THE GAS AND TRIED AGAIN. THE ENGINE AGAIN REVVED UP FOR ABOUT 6 SECONDS THEN THE CAR LURCHED FORWARD. THE NEXT DAY I HAD PARKED ON A SMALL INCLINE. WHEN I WENT TO LEAVE I: PUT MY FOOT ON THE BRAKE - RELEASED THE PARKING BRAKE - PUT IT INTO DRIVE AND STEPPED ON THE GAS. THE ENGINE REVVED UP BUT DID NOT GO FORWARD, INSTEAD IT ROLLED BACKWARDS ABOUT 6 TO 12 INCHES THEN IT POPPED INTO GEAR AND LURCHED FORWARD. EVERY TIME I DROVE THE CAR I HAD PROBLEMS WITH THAT HYUNDAI TUCSON. I FELT UNSAFE AND WAS WORRIED THAT THERE WOULD BE AN ACCIDENT WITH THE CAR ACTING LIKE IT DID. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I LOOKED ON LINE AND FOUND HUNDREDS OF REVIEWS OF THIS VEHICLE ALL STATING THE SAME PROBLEMS I WAS HAVING. SO, I TRADED IN MY 6 DAY OLD TUCSON FOR A SANTA FE - AND I AM VERY HAPPY NOW. THE TUCSON I FELT WAS THE MOST UNSAFE AND UNRELIABLE VEHICLE THAT I HAVE EVER OWNED OR DRIVEN. NO ONE AT THE DEALERSHIP TOLD ME ABOUT THESE KNOWN PROBLEMS AND/OR ISSUES WITH THE DUEL TRANSMISSION SYSTEM. ALL I CAN SAY IS THIS CAR IS A POTENTIAL LIFE THREATENING VEHICLE AND IF HYUNDAI DOES NOT TAKE CARE OF THESE ISSUES THEN THERE IS A HIGH PROBABILITY OF FATALITIES OCCURRING.
Mileage: 500
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING WHEN SHIFTED INTO ECO DRIVE OR SPORT MODE. IN ADDITION, THERE WAS AN ABNORMAL NOISE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DUAL CONTROL TRANSMISSION CLUTCH OVERHEATED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE CONTACT WAS GIVEN A HANDOUT TO SAFELY OPERATE THROUGH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Mileage: 900
THE VEHICLE WAS PARKED FOR 8+ HOURS (NICE AND COOL - NO HOT TRANSMISSION). I STARTED IT AND DROVE 1/4 OF A MILE TO A STOP LIGHT. AS SOON AS THE LIGHT WENT GREEN, I PRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT MOVE! THE RPMS WERE GOING UP INTO THE 4,000 RANGE, AND IT WOULD NOT SEND ANY POWER TO THE WHEELS. IT BEHAVED AS IF IT HAD THE CLUTCH 99% DEPRESSED, ALMOST AS IF IT WAS IN NEUTRAL. I HAD TO PUT MY HAZARD LIGHTS ON AS FULL-SPEED TRAFFIC WAS BEARING DOWN UPON ME. I TRIED TO SWITCH IT INTO MANUAL MODE, BUT IT IGNORED MY CHOICE. I THEN MOVED IT INTO PARK, AND BACK TO DRIVE, TO NO AVAIL. STILL, IT WOULD NOT TRANSMIT POWER TO THE WHEELS. AFTER ABOUT 60 SECONDS OF BEING HUNG OUT TO DRY, WITH TRAFFIC GOING AROUND ME, AND BEING FEARFUL OF SOMEONE REAR-ENDING ME AT FULL SPEED, IT DECIDED TO APPLY A VERY SMALL AMOUNT OF POWER (LIKE MAYBE 10%), AT VERY HIGH RPMS (4-5K). EVEN WITH GENTLE ACCELERATION, IT VERY SLUGGISHLY MOVED ALONG, FIRST AT 10 MPH, THEN 15 MPH, ETC., SLIPPING THE CLUTCH THE ENTIRE WAY. AFTER ABOUT 2 MILES, THE TRANSMISSION RETURNED TO NORMAL. THE VIDEO POSTED BY ANOTHER USER IS EXACTLY WHAT HAPPENED TO ME. EXCEPTIONS: TEMPERATURE 101, CRUISE OFF, ECO OFF, 7/27/15 @ 4:15 PM EST. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS
Mileage: 12,000
WHILE VEHICLE WAS STATIONARY, WAITING TO MAKE A LEFT TURN ON AN INCLINED SURFACE, I WAITED FOR ONCOMING TRAFFIC TO CLEAR SO I COULD MAKE THE TURN. ONCE TRAFFIC CLEARED, I TRIED TO ACCELERATE, BUT THE VEHICLE WOULD NOT MOVE FORWARD. IN FACT, THE VEHICLE ROLLED BACK ABOUT THREE FEET BEFORE I REALIZED WHAT WAS GOING ON (THE DRIVER BEHIND ME LAID ON THE HORN TOO, THANK GOODNESS). THE TRANSMISSION INDICATOR WAS IN "D" (DRIVE) BUT THE VEHICLE HAD ZERO MOTIVE POWER. THE ENGINE TACHOMETER WAS READING AS HIGH AS 6,500 RPMS BUT THE VEHICLE REMAINED STILL, AND WOULD NOT MOVE UNDER ITS OWN POWER. DESPITE MULTIPLE ATTEMPTS TO ENGAGE THE TRANSMISSION (PARK, THEN DRIVE, THEN PARK, THEN DRIVE), THE VEHICLE REMAINED STALLED IN TRAFFIC. ULTIMATELY, DRIVERS OF THE TWO VEHICLES BEHIND ME HELPED TO PUSH THE CAR ACROSS TWO LANES OF TRAFFIC INTO A PARKING LOT. THE PROBLEM REMAINED. AFTER FINALLY GIVING UP, AND SHUTTING THE CAR OFF AND WAITING APPROXIMATELY 20 MINUTES, I WAS ABLE TO DRIVE THE VEHICLE TO MY HOME, APPROXIMATELY 15 MILES AWAY. I CAME HOME TO DO SOME RESEARCH, ONLY TO FIND THAT THERE ARE MANY, MANY COMPLAINTS ON THE 1.6 LITER TURBO VERSION OF THIS VEHICLE, MOST ARISING FROM THE DUAL-CLUTCH TRANSMISSION (DCT). I HAVE HAD THE VEHICLE FOR FOUR MONTHS, AND I NOW WISH THAT I HAD DONE MORE RESEARCH PRIOR TO MY PURCHASE. I WILL NOT BE DRIVING THIS VEHICLE UNTIL A PROPER REMEDY, REPLACEMENT OR REPAIR CAN BE MADE. SUMMARY: SUDDEN AND COMPLETE LOSS OF MOTIVE POWER.
Mileage: 8,260
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT MAYBE ONCE A WEEK AND NOW IT'S A FEW TIMES A WEEK THIS HAPPENS.
Mileage: 10
TWO TIMES IN THE LAST TWO WEEKS, THE VEHICLE WOULD NOT GO INTO GEAR FROM A STOP. YESTERDAY (7/25/16) IT OCCURRED WHILE MAKING A LEFT TURN AND NEARLY RESULTED IN A SERIOUS ACCIDENT!
Mileage: 8,600
FIRST INCIDENT: PUT CAR IN REVERSE, PUSHED ACCELERATOR, AND CAR WOULD NOT MOVE BUT ACCELERATED TO 4000 RPM. SECOND INCIDENT: BACKED OUT OF PARKING SPACE INTO TRAFFIC, PUT CAR IN DRIVE, WOULD NOT ACCELERATE, RAMS ROSE OVER 6000, SWITCHED FROM PARK TO DRIVE NUMEROUS TIMES WITH NO RESULTS. SWITCHED I TO SPORT MODE AND DROPPED INTO 1ST GEAR AND GOT CAR MOVING. THIRD INCIDENT WAS SAME AS INCIDENT 2 BUT CAR WOULD ONLY MOVE LESS THAN 10 MPH IN VERY HIGH RPMS. RESTARTED, BUT STILL DIDN'T WORK. WAS TOLD BY HYUNDAI THE FIRST TIME IT WAS HOW I DRIVE. THEY NOW ADMIT TO A PROBLEM THAT MIGHT BE FIXABLE 30 DAYS FROM NOW.GETTING A RUNAROUND FROM DEALER AND THIS PROBLEM IS DOCUMENTED ALL OVER THE INTERNET.
Mileage: 800
I HAVE A 2016 HYUNDAI TUCSON SPORT 1.6 TURBO. IT HAS A DUAL CLUTCH TRANSMISSION. EVERYTIME I PRESS THE ACCELERATOR SLOWLY THE CAR TAKES 5 SECONDS TO START MOVING. WHEN IT DOES MOVE THE TRANSMISSION CHATTERS AND IS NOT SMOOTH. AS I AM SLOWING DOWN , STOP, THEN PROCEED TO GO THE TRANS EITHER DOES NOT ENGAGE OR THERE IS A 5 SECOND DELAY , CHATTERS , AND THEN TAKES OFF. IT HAPPENS EVERY TIME I DRIVE THE CAR AND MY WIFE IS AFRAID TO DRIVE IT. I AFRAID TO DRIVE IT BECAUSE I THINK IT IS GOING TO GET STUCK IN THE MIDDLE OF THE ROAD WHEN I AM TURING. WHICH IT HAS DONE AT LEAST 10 + TIMES. I ALMOST GOT HIT 6 TIMES. IF YOU LOOK ON HYUNDAI FORUMS AND YOUTUBE IT IS A WIDESPREAD COMPLAINT. I HAVE CALLED HYUNDAI ABOUT THE PROBLEM AND THEY DO NOT HAVE A FIX. IT IS GOING INTO THE DEALERSHIP THIS THURSDAY 7/28/16. I HAVE OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE INDUSTRY, AND HAVE 15 YRS DEALERSHIP EXPERIENCE.
Mileage: 25
STANDING AT RED LIGHT WITH FOOT ON BRAKE PEDAL. WHEN LIGHT CHANGE TO GREEN, I TOK FOOT OF BRAKE AND STEPT ON GAS PEDAL. THE ENGEN STARTED TO RACE BUT CAR WOULD NOT MOVE. AFTER SEVEREL SECONDS AND CARS BEHIND ME HONKING THEIR HORN, CAR WOULD LURCH FORWARD AND SLOWELY GAIN SPEED. I WAS GOING STRAIT FORWARD SO I DID NOT CUT ANYONE OFF. IF I HAD BEEN MAKING A LEFT HAND TURN ON THIS TWO WAY STREET, I MOSTLIKELY WOULD HAVE HIT SOMEONE OR THEY WOULD HAVE HIT ME. BRINGING CAR TO ISLAND HYUNDAI ON STATEN ISLAND N.Y. TOMORROW .
Mileage: 9,600
I WAS AT A TRAFFIC LIGHT ON A CITY STREET WAITING FOR THE LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN I DEPRESSED THE GAS PEDAL AND MY CAR BARELY MOVED. THE RPM'S REV'D UP BUT THE CAR WAS BARELY MOVING. I THOUGHT I WAS IN NEUTRAL AT FIRST BUT WAS NOT. I KEPT HITTING THE GAS TRYING TO GET POWER TO THE CAR TO GET THROUGH THE INTERSECTION. CARS BEHIND ME WERE BEEPING. THE CAR FINALLY FOUND A GEAR AND CONTINUED ON. THAT WAS SCARY. IF I WERE MAKING A LEFT TURN SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN WORSE! I AM AFRAID TO DRIVE THIS CAR NOW. THIS SEEMS TO BE A GROWING ISSUE WITH OWNERS OF THIS VEHICLE. I BELIEVE IT HAS SOMETHING TO DUE WITH THE DUAL CLUTCH TRANSMISSION. I HAVE CONTACTED HYUNDAI CORPORATE AND THE DEALERSHIP. I WANT TO HELP GET THE WORD OUT TO ESCALATED THE FIX FOR THIS ISSUE OR A RESOLUTION.
Mileage: 9,500
VEHICLE FAILS TO MOVE AND/OR ACCELERATE WHEN PUSHING THE GAS PEDAL OR IT MOVES IN A VERY "JERKY" MANNER. I DO MOSTLY CITY DRIVING. THIS HAPPENS RANDOMLY AND AFTER I HAVE COME TO A COMPLETE STOP, USUALLY AT A STOP LIGHT OR STOP SIGN. HAPPENED ONCE AFTER I FILLED UP THE CAR WITH GAS. AT THAT TIME THE ENGINE HAD BEEN OFF. SO AFTER I AM STOPPED, AND THE LIGHT TURNS GREEN, I HIT THE GAS. THE ENGINE REVS AND THE TACH CAN HIT 4000RPMS BUT I EITHER DON'T MOVE OR MOVE A MATTER OF INCHES. USUALLY LASTS 20 - 30 SECONDS. LAST WEEKEND IT WAS 45 SECONDS. (IT IS AS IF THE CAR IS IN PARK, WHICH IT IS NOT). EVENTUALLY THE CAR MOVES. FIRST STARTED AT ABOUT 6400 MILES; I NOW HAVE 7500 ON IT AND IT SEEMS TO BE OCCURRING MORE FREQUENTLY. IT HAS HAPPENED TWICE WHILE BACKING UP AS WELL. I TOOK IT TO THE DEALER AND THEY SAID THEY DID A SOFTWARE UPDATE. THEY SAID IT IS JUST THE WAY THIS CAR RUNS. (THEY ALSO MENTIONED THEY HAVE STARTED GETTING COMPLAINTS LIKE MINE WITH THIS MODEL CAR.) THE UPDATE DID NOTHING. PLEASE LOOK INTO THIS SITUATION. I AM AFRAID OF CAUSING AN ACCIDENT. *BF
AFTER COMING TO FULL STOP AND SUBSEQUENTLY TRYING TO PROCEED THE DUAL CLUTCH DOES NOT ENGAGE.THIS CAN RESULT IN POSSIBLE ACCIDENTS INCLUDING CAUGHT IN INTERSECTION TURNING LEFT OR BEING REAR-ENDED.
Mileage: 900
NUMEROUS VISITS TO A SERVICE DEPARTMENT WITH NO RESULTS. NO MOVEMENT FROM A STOP, RPMS REVVED UPWARDS TO 6000, FINALLY SCREECHED ACROSS THE INTERSECTION. TOTAL UNSAFE VEHICLE TO DRIVE. SOMETHING NEEDS TO BE DONE.
Mileage: 4,200
VEHICLE WAS STATIONARY AT TRAFFIC LIGHT, AFTER LIGHT TURN GREEN AND APPLYING THE ACCELERATOR THE VEHICLE WOULD NOT ACCELERATE. HIGH RPMS AND ZERO SPEED. THIRTY SECONDS LATER THE TRANSMISSION SHIFTED INTO GEAR AND STARTED ACCELERATING THE WAY IT SHOULD.
I HAVE TAKEN THE CAR INTO DEALER (AT 6800 MILES) BECAUSE OF SIGNIFICANT JUMPINESS AND HESITATION. THEY TOLD ME THIS WAS "NORMAL" EVEN THOUGH IT WAS NOT DOING THIS EARLIER. THEN LESS THAN 1 WEEK LATER, MY CAR REFUSED TO MOVE. WAS DRIVING, CAME TO A RED LIGHT AND STOPPED NORMALLY. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT DRIVE. RPMS REVVED UP TO 4000/5000 AND ...NOTHING. I MOVED THROUGH THE GEARS, TRIED DIFFERENT MODES, AND GOT THE CAR TO INCH FORWARD WITH HIGH REVS OF THE ENGINE. THIS WAS GOOD CUZ I WAS ABLE TO GET OFF THE ROADWAY. IT WAS RAINING HEAVILY AND I WAS AFRAID I WOULD GET REAR ENDED. FINALLY, CAR DECIDED IT WOULD DRIVE. GOT HOME. NEXT MORNING BACKED OUT OF GARAGE, AND NO FORWARD MOVEMENT. HAD TO HAVE VEHICLE TOWED TO DEALER. I DON'T BELIEVE THEY KNOW WHAT IS WRONG. ONE PERSON SAYS WAITING FOR HYUNDAI TO TELL THEM SOMETHING. ANOTHER SAYS SOFTWARE ISSUE. INTERNET POSTINGS SUGGEST CLUTCH ASSEMBLY ACTUATOR. I BOUGHT THIS CAR IN GOOD FAITH, BUT I BELIEVE THEY KNEW THERE WERE ISSUES.
Mileage: 7,000
ON TWO OCCASIONS, WHEN MY TUCSON WAS AT A STOP (IN DRIVE, BRAKE ENGAGED), RELEASING THE BRAKE AND ATTEMPTING TO ACCELERATOR RESULTED IN THE CAR STALLING, STAYING IN PLACE AND THE ENGINE REVVING AS IF THE VEHICLE WAS IN NEUTRAL. THE FIRST TIME THIS OCCURRED WAS AT A STOP LIGHT AND I WAS ABLE TO GET THE VEHICLE TO GO BY PUTTING THE CAR IN PARK, TURNING THE ENGINE OFF, TURNING THE ENGINE BACK ON THEN PUTTING THE CAR IN DRIVE. THE SECOND TIME THIS OCCURRED, I WAS IN A DRIVE-THRU. POWERING THE VEHICLE OFF AND PUTTING IT IN PARK, THEN DRIVE DID NOT RESOLVE THE PROBLEM. I REVVED THE ENGINE, PUTTING A LOT OF FORCE DOWN ONTO THE GAS PEDAL AND MY VEHICLE SLOWLY BEGAN ROLLING FORWARD. AFTER GETTING OUT OF THE DRIVE-THRU, I HAD TO DO THIS AGAIN AND ONCE THE VEHICLE GOT UP TO A SPEED OF 30MPH OR SO, IT APPEARED TO RETURN TO NORMAL WITH SHIFTING.
Mileage: 6,000
I HAVE A 2016 TUCSON LIMITED - PURCHASED 2/2016...HAS 2700 MILES ON IT. THE TRANSMISSION HAS ALWAYS BEEN "JUMPY" BUT LAST WEEK AND THE WEEK BEFORE I WAS IN TRAFFIC AT A SIGNAL AND WHEN I WENT TO ACCELERATE NOTHING HAPPENED. THE RPM'S WENT UP TO 6000 RPM BUT THE CAR WOULD NOT MOVE...IT WAS VERY SCARY AND I CAME SO CLOSE TO GETTING HIT. I HAD PEOPLE COMING TOWARD ME AND BEHIND ME GOING 40 MPH. I KEPT PRESSING THE PEDAL AND IT FINALLY TOOK OFF...I TOOK IT TO THE DEALER THE FIRST TIME AND THEY COULD NOT REPLICATE IT AND THEY SAID THERE WAS NO KNOWN ISSUE. I TOOK IT AGAIN YESTERDAY AND THEY GAVE ME A RENTAL AND THEY CALLED TODAY AND SAID THEY DID A 'SOFTWARE UPDATE' AND ITS FIXED. I WILL SEE HOW IT GOES. BUT IT WILL BE HARD TO EVER DRIVE THIS CAR WITH ANY CONFIDENCE AGAIN.
Mileage: 2,700
WHEN ACCELERATING FROM A STOP, ENGINE/TRANSMISSION LAGS AND ENGINE BOGS DOWN. AFTER ABOUT 1-2 SECONDS, CAR WILL THEN ACCELERATE TOO QUICKLY. UNABLE TO SAFELY PULL OUT INTO TRAFFIC FEARING CAR WILL INCH INTO STREET TOO SLOWLY AND CAUSE AN ACCIDENT. THIS IS A CONSTANT ISSUE FROM THE DAY I BOUGHT IT NEW FROM DEALER. THE CAR NOW HAS 5100 MILES AND THERE IS NO DIFFERENCE IN THE HESITATION.
Mileage: 10
WHEN YOU ARE EITHER STOPPED OR IN MOTION THE CAR HESITATES ON ACCELERATION. FOR EXAMPLE WHEN PULLING IN TRAFFIC YOUR RPM'S ARE GOING UP AND YOUR WHEELS ARE NOT MOVING. THIS NEW TYPE OF TRANSMISSION (DUEL CLUTCH) DOES NOT FEEL RIGHT WHEN YOU HIT GAS IT EITHER HESITATES AND JERKS AHEAD. ALSO GETTING MESSAGE OF THE TRANSMISSION GETTING HOT. THIS IS NOT NORMAL. THIS HAPPENS WHEN SITTING IN TRAFFIC. I THINK THIS IS A ISSUE NOT ONLY WITH HYUNDAI, BUT OTHER CAR MAKERS
Mileage: 22,100
I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ON NUMEROUS OCCASIONS THE ENGINES REVS BUT IT WONT DRIVE. ALWAYS HAPPENS WHEN I'M AT A STOP OR IN STOP AND GO TRAFFIC. I WAS ALMOST REAR ENDED BECAUSE AN APPROACHING CAR DIDN'T SEE ME STOPPED AT THE LIGHT BUT I COULD NOT GO. I TRIED TURNING OFF AND ON, PUTTING INTO REVERSE AND NOTHING. AGAIN THE ENGINE REVS, SOUNDS LIKE ITS NOT IN GEAR. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS ADDRESSED. SOMEONE IS GOING TO GET KILLED. THE PROBLEM RESOLVES ITSELF USUALLY AFTER A FEW MINUTES BUT IT LEAVES YOU STUCK IN TRAFFIC. THE DRIVE TRAIN, TRANSMISSION, ETC MUST BE DEFECTIVE! I HAVE 3600 MILES ON THE CAR. I TOOK IT TO THE DEALER AND THEY COULD REPLICATE THE PROBLEM (OF COURSE!). VERY LITTLE POWER AND LETS YOU GET TO ABOUT 20 MILES PER HOUR - VERY DANGEROUS! I'VE READ ONLINE ABOUT NUMEROUS OTHER PEOPLE THAT HAVE THE SAME ISSUE - PLEASE HELP!
Mileage: 3,600
DCT TRANSMISSION HESITATES OFF THE LINE ON NORMAL ACCELERATION; EVERY TIME YOU TAKE OFF FROM A DEAD STOP. VERY IRRITATING, NEVER SURE OF A QUICK SMOOTH ACCELERATION. IF YOU ROLL TO ALMOST A STOP THEN ACCELERATE BRISKLY, CLUTCHES WILL HESITATE BEFORE ENGAGING SEVERAL SECONDS, THEN GRAB CAUSING THE CAR TO LUNGE. SEVERAL TIMES A MONTH - I BOUGHT THE CAR NEW, NOW HAS 10K MILES. WHEN SITTING STILL AT RED LIGHT, THEN ACCELERATE SLOWLY NOTHING HAPPENS -THIS IS LIKE YOU ARE IN NEUTRAL. I HAVE TO PHYSICALLY KNOCK THE GEAR SHIFT IN LOW THEN BACK TO DRIVE, ETC., TO FINALLY GET THE CLUTCHES TO ENGAGE.-I HAVE HAD TO GET OUT OF THE CAR AND WAVE PEOPLE AROUND SEVERAL TIMES. DEALER SAID NORMAL FOR DCT NOTHING NOW CAN BE DONE BUT HYUNDAI IS TRYING TO COME UP WITH A SOFT-WARE FIX. THEY HAVE DONE ONE ALREADY BUT NO FIX AND CAR VIBRATES-CONSUMER REPORTS TALKS ABOUT THIS ON LINE.
Mileage: 10,000
AFTER COMING TO A COMPLETE STOP AT TRAFFIC LIGHT STARTED TO PROCEED WHEN LIGHT CHANGED. CAR WOULD NOT MOVE AND ACTUALLY ROLLED BACKWARD A BIT AFTER RELEASING BRAKE. RPM'S INCREASED WITH DEPRESSION OF GAS PEDAL BUT CAR WOULD NOT MOVE. IT TOOK A MORE THAN 10 SECONDS FOR THE TRANSMISSION TO ENGAGE BUT EVEN THEN IT WAS BARELY ENGAGING (CAR WOULD BARELY MOVE). TERRIBLY SCARY MOMENT ON A BUSY HIGHWAY DURING RUSH HOUR. MY WIFE AND I DO NOT FEEL SAFE DRIVING THIS CAR.
Mileage: 5,200
WHILE AT A RED LIGHT WAITING TO MAKE A LEFT TURN PRESSED THE GAS AND ENGINE JUST REVED TO ABOUT 5000 RPM WITH NO MOVEMENT. CAR WAS IN DRIVE TRIED AGAIN CAR REVED AGAIN AND SUDDENLY STARTED MOVING. THIS VEHICLE IS DANGEROUS AND I ONLY PURCHASED IT A WEEK AGO.
Mileage: 496
WHILE SITTING AT TRAFFIC LIGHTS/STOP SIGNS, UPON ACCELERATION THE CAR DID NOT MOVE. RPMS INCREASED HOWEVER THE CAR WOULD NOT MOVE. USUALLY PUTTING THE CAR IN PARK THEN BACK TO DRIVE WOULD WORK. I TOOK THE CAR INTO THE SHOP ON JULY 6,2016 THE DEALERSHIP WAS ABLE TO DUPLICATE THE ISSUE ON THE COMPUTER, AS WELL AS THE TECH DRIVING DID EXPERIENCE THE SAME ISSUE. THE DEALERSHIP HAS BEEN VERY GOOD WITH KEEPING US UP TO DATE. WE WAITING TO HEAR FROM HYUNDAI ON HOW THEY INTEND ON FIXING THIS ISSUE. I AM BEING TOLD THEY COULD POSSIBLY HAVE THE CAR FOR 3 WEEKS OR LONGER. THE CAR HAS BEEN DEEMED UNSAFE TO DRIVE.
Mileage: 5,000
WAS SITTING STILL AND ATTEMPTED TO MOVE FORWARD AND THE ENGINE SHOWED RPM'S MOVING BUT VEHICLE DID NOT MOVE. HAVE HAD SEVERAL INSTANCES WHEN CAR WAS VERY SLOW TO RESPOND WHEN ATTEMPTING TO DRIVE FROM A STOPPED POSITION AND TURNING WITH ONCOMING TRAFFIC.
Mileage: 425
ON TWO OCCASIONS, CAR WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND FOOT WAS LET OFF THE BRAKE AND APPLIED TO THE ACCELERATOR; CAR DID NOT MOVE! RPMS WENT UP; HOWEVER, CAR DID NOT MOVE.
Mileage: 3,121
I AM EXPERIENCING AN UNSAFE ISSUE WITH 2016 HYUNDAI NOT SHIFTING PROPERLY. BOUGHT ON 02/22/16 AT WILLIAMSBURG HYUNDAI, VA. IN MAY, EARLY JUNE, THERE WHERE 3 OCCASIONS AFTER STOPPING THE CAR WOULD NOT MOVE AT ALL. EARLY JUNE STOPPED AT AN INTERSECTION, DEPRESSED ACCELERATOR AND NOTHING, HAPPENED. THE ENGINE RPM'S INCREASED BUT NO FORWARD MOVEMENT. STARTED TO ROLL BACKWARDS ALMOST HITTING THE CAR BEHIND ME. HAD TO SHIFT TO PARK AND THEN BACK TO DRIVE TO MOVE FORWARD. MID-JUNE STOPPED AT A TRAFFIC LIGHT ATTEMPTING TO MAKE A LEFT HAND TURN, HIT THE GAS, THE CAR SAT STILL. THE RPM'S INCREASED BUT NO FORWARD MOVEMENT. MY WIFE HAD TO PLACE IN PARK AND BACK INTO DRIVE BEFORE SHE COULD MOVE FORWARD CAUSING HER TO SIT THROUGH THE ENTIRE CYCLE ON THE LIGHT. LATE JUNE ENTERING MEG AUTO SPA (CAR WASH), STOPPED TO ENTER THE WASHING TUNNEL AND COULD NOT MOVE FORWARD UNTIL SHIFTED THE CAR TO PARK AND THE BACK TO DRIVE. SCHEDULED AN APPOINTMENT AT THE DEALERSHIP ON 06/27/2016. TOLD THAT LAG IN SHIFTING WAS NORMAL FOR THIS VEHICLE. ASKED THEM TO TAKE A LOOK AT THE VEHICLE ANYWAY. DAY 1 WAS CONTACTED BY DEALERSHIP AND TOLD THAT THEY COULD NOT FIND ISSUE BUT WANTED TO KEEP THE CAR FOR A WEEK TO TEST. AT THE END OF EACH DAY THEY CONTACTED US TO KEEP US INFORMED AS THE STATUS OF THE TESTING. ON FRIDAY, JULY 1ST, I WAS INFORMED THEY WERE ABLE TO REPLICATE THE ISSUE AND THEY WILL SEND THE DATA TO HYUNDAI ENGINEERS TO BE STUDIED. THE DEALERSHIP INDICATED THAT THEY ARE AWARE THAT OTHER DEALERS HAVING SIMILAR ISSUES AND THAT THEY ARE NOT SURE OF WHAT THE NEXT STEPS WOULD BE. WE RETURNED TO RETURN TO THE DEALERSHIP ON TUESDAY JULY 5TH WHERE WE WILL BE PROVIDED WITH A LOANER CAR WHILE THIS ISSUE IS INVESTIGATED. SO FAR THE DEALER SHIP HAS BEEN VERY COOPERATIVE AND ATTENTIVE TO OUR SITUATION. HOWEVER, AS OF TODAY, JUNE 14, 2016 THEY STILL HAVE OUR CAR AND THERE IS NO SOLUTION TO THIS ISSUE.
Mileage: 4,000
TRANSMISSION FAILS TO ENGAGE. IT HAPPENED THE FIRST TIME RIGHT IN THE MORNING FROM MY DRIVEWAY. PUT THE CAR IN DRIVE AND CAR WAS INCHING FORWARD WHILE GIVING IT PLENTY OF GAS/RPMS. CAR FINALLY WENT INTO GEAR AND STARTED TO MOVE AND WAS DRIVING NORMAL FOR THE REST OF THE DAY. THOUGHT NOTHING OF IT SINCE IT ONLY HAPPENED ONCE. THEN ABOUT 3 WEEKS LATER, STOPPED AT RED LIGHT, ONCE IT TURNED GREEN I STEPPED ON THE GAS AND THE SAME THING, INCHING FORWARD, HIGH RPMS, FINALLY TOOK GEAR AFTER ABOUT 30 SECONDS AND MANY UPSET PEOPLE BEHIND ME. THIS BRING ME TO YESTERDAY, STOPPED AT A STOP SIGN TO CROSS A BUSY NON-STOPPING CROSS TRAFFIC, WAITING TO CROSS THE STREET, FOUND AN OPENING AND STEPPED ON THE GAS EXPECTING THE CAR TO MAKE IT THROUGH THE INTERSECTION. I HAD PLENTY OF TIME TO MOVE THROUGH, BUT SUDDENLY MY CAR JUST DECIDED TO NOT MOVE WHILE STUCK RIGHT IN THE MIDDLE OF THE STREET. ONCOMING CAR HAD TO SWERVE AND NEARLY HIT MY HOOD. FINALLY CAR STARTED TO MOVE TO BARELY MAKE IT OUT OF THE WAY FOR THE 2ND ONCOMING CAR, SCARY STUFF. TOOK IT TO THE DEALERSHIP FOR SERVICE AND TOLD THEM ABOUT MY 2 INCIDENTS AND WAS TOLD THIS WAS "NORMAL FOR THE TURBO". ALSO, I NOTICED THAT WHEN I DRIVE UP AN INCLINE (SAY A PARKING GARAGE) WHEN I GET TO THE TOP AND LEVEL OUT, MY CAR GETS A HUGE RUSH OF RPMS AND IM NOT EVEN STEPPING ON THE GAS. NOT SURE IF THIS IS AT ALL RELATED, BUT JUST ASSUMING THAT IT IS PART OF THE BIGGER PROBLEM WITH THE TRANSMISSION. CAR IS 2016 TUCSON, LIMITED, ULTIMATE PACKAGE, AWD I DON'T FEEL SAFE IN THIS CAR AT ALL. I HOPE THERE IS A FIX FOR THIS SOON.
Mileage: 2,500
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED AND THE TRANSMISSION OVERHEAT WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE THROUGH THE REARVIEW MIRROR. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Mileage: 5,000
2016 TUSCON LIMITED..SAME ISSUE AS INDICATED HERE WITH DISENGAGED DCT TRANSMISSION AFTER BEING STOPPED, OR VERY SLOW SPEEDS. AT 3500 MILES MINE STARTED WITH A VIBRATION AT 1-2 MPH, DEALER NOTED THE ISSUE BUT HAD NO FIX. ENGINEER WAS SENT TO REVIEW. NOW AT 6000 MILES MY TRANSMISSION STARTED TO DISENGAGE AT RANDOM TIMES. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND A CASE WAS OPEN. MY BUSINESS PARTNER ALSO PURCHASED ONE ON THE SAME WEEKEND AS I DID, AND SOME FRIENDS DID ALSO A FEW MONTHS LATER. ALL 3 OF THE CARS ARE AT THE DEALERSHIP. UNSAFE TO DRIVE. THIS IS MY WIFE'S CAR AND I WILL NOT LET HER DRIVE IT. I HAVE REQUESTED A BUYBACK. IF I DO NOT GET THIS TO HAPPEN SOON, I WILL SEEK LEMON LAW OR OPEN UP A CLASS ACTION. VERY UNSAFE AND ONLY A MATTER OF TIME SOMEONE IS KILLED OR SERIOUSLY INJURED ON A LEFT TURN INTERSECTION
Mileage: 6,000
PROBLEM WITH DCT TRANSMISSION. ON MULTIPLE OCCASIONS THE CAR HAS DIFFICULTIES ACCELERATING FROM A COMPLETE STOP. THE ISSUE IS INTERMITTENT. WHEN THE PROBLEM OCCURS AND YOU PUSH THE GAS PEDAL AFTER A COMPLETE STOP THE VEHICLE VIBRATES AND JERKS BACK AND FORTH BUT DOES NOT FULLY ACCELERATE. ALSO, SOMETIMES IT FAILS TO MOVE AT ALL EVEN THOUGH THE RPMS GO UP TO 4000-5000 RANGE. THIS IS A BIG SAFETY CONCERN IF YOU ARE TRYING TO CROSS THROUGH TRAFFIC AND THE CAR DOES NOT MOVE.
Mileage: 6,300
THE VEHICLE WAS STATIONARY IN THE LEFT TURN LANE OF AN INTERSECTION. WHEN THE TURN ARROW WENT GREEN THE VEHICLE WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. AFTER SHIFTING IN AND OUT OF PARK TO DRIVE THE VEHICLE FINALLY STARTED MOVING. ONCE I WAS UNDERWAY THE ENGINE STARTED REVVING BUT THE VEHICLE WOULD BARELY GO. I WAS ALMOST STRUCK BY ONCOMING TRAFFIC TRYING TO GET OUT OF HARMS WAY. THEN THE VEHICLE STARTED RESPONDING NORMALLY. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THERE HAD BEEN NUMEROUS ISSUES REPORTED SIMILAR TO THIS. THEY PLAN TO RESET THE DCT TO FACTORY SETTINGS BUT I NOW HAVE NO CONFIDENCE IN THIS VEHICLE WHILE IN TRAFFIC. ..UPDATED 06/08/17 *BF
Mileage: 6,500
ABOUT MID-MAY OF THIS YEAR MY HUSBAND EXPERIENCED LOSS OF ACCELERATION (AS IF IN STUCK IN NEUTRAL) AT A RED LIGHT. THE CAR WAS IN DRIVE, THE CAR REVVED TO 3500-4000, BUT THE CAR ROLLED BACKWARDS. THE CAR WAS WITHOUT POWER FOR ABOUT 10 SECONDS THEN TERRIFYINGLY LURCHED FORWARD AS THOUGH SLIPPING IN AND OUT OF GEAR. WE TOOK THE CAR TO THE DEALERSHIP ON 06/21/2016 AND WERE TOLD THAT OUR CAR NEEDED A SOFTWARE UPDATE AND ALL THE ADAPTIVE VALUES WERE RESET. WE TOOK OUR TUCSON BACK. ON 07/07/16 IN RUSH HOUR TRAFFIC, OUR TUCSON LOST ACCELERATION/POWER AGAIN WHEN PULLING AWAY FROM A BUSY RED LIGHT. THE ENGINE JUST REVVED UP TO 4000+ RMP, ROLLED BACKWARDS AND HAD NO POWER OR FORWARD ACCELERATION. THE CAR WAS IN DRIVE AND THE LOSS OF POWER WAS ABOUT 20 SECONDS. WE IMMEDIATELY CALLED OUR DEALERSHIP SERVICE ADVISOR AND WERE INSTRUCTED TO BRING OUR TUCSON IN IMMEDIATELY. OUR CAR WAS KEPT FOR SEVERAL DAYS AND ON MONDAY MORNING, JULY 11TH I RECEIVED A CALL STATING THAT THE TECHNICIAN WAS UNABLE TO REPLICATE THE LOSS OF POWER AND NO ERROR MESSAGES WERE IDENTIFIED AND "THAT WAS JUST HOW THE DUAL TRANSMISSION (DCT) FUNCTIONS". I PICKED UP MY CAR, DROVE ABOUT TWO BLOCKS AWAY FROM THE DEALERSHIP AND LOST ALL ACCELERATION/POWER AGAIN WHEN ATTEMPTING TO TURN RIGHT ONTO A BUSY STREET FROM A STOPPED POSITION. THIS TIME THE LOSS OF POWER WAS A FULL 45 SECONDS OR MORE. THE ENGINE REVVED TO OVER 6000 RPM AND SPUTTERED, SLIPPING IN AND OUT OF WHAT FELT LIKE NEUTRAL, IT WAS TERRIFYING AND I WAS ALMOST HIT! I IMMEDIATELY RETURNED TO THE DEALERSHIP AND DEMANDED THAT SOMEONE TEST DRIVE WITH ME BUT UNFORTUNATELY IT DID NOT REPLICATE THE ISSUE. I WAS TOLD THAT THE SERVICE SUPERVISOR WOULD BE LOOKING AT MY CAR. THE LOSS OF ACCELERATION/POWER IS A VERY DANGEROUS PROBLEM AND WE DO NOT FEEL SAFE DRIVING OUR TUCSON. THE DEALERSHIP SEEMED COMPLETELY AT A LOSS AS TO WHAT COULD BE THE PROBLEM.
Mileage: 8,700
SOMETIME WHEN UP PULL OFF FROM A STOP THE CAR WILL STOP PULLING FORWARD AND THE RPM'S WILL RUN UP TO 4000-5000 AND THE CAR WILL NOT MOVE. YOU HAVE TO PUT IN BACK INTO PARK THEN BACK TO DRIVE TO GET IT MOVING AGAIN. VERY DANGEROUS SITUATION WHEN YOU ARE MAKING A TURN WITH ONCOMING TRAFFIC COMING AT YOU.
Mileage: 2,100
ORIGINALLY POSTED TO THIS WEBSITE ON OR ABOUT 6/13/16. STOPPED AT RED LIGHT ON A CITY STREET, THE CAR WOULD NOT MOVE FORWARD WHEN ACCELERATOR DEPRESSED. ENGINE REV'ED TO 4-5K BUT CAR FAILED TO MOVE. PUT CAR IN NEUTRAL AND THEN TRIED AGAIN. SAT THRU 3 RED LIGHTS BEFORE CAR WOULD GO FORWARD. IT WAS VERY JERKY AND HESITANT THEN CAR PICKED UP SPEED. THIS WAS SECOND TIME THIS HAS HAPPENED. FIRST TIME I THOUGHT MAYBE I HAD HIT THE BRAKE AND NOT GAS PEDAL. DROVE IMMEDIATEL TO DEALER AND TOLD THEM OF ISSUE. THEY HAVE HAD MY CAR SINCE JUNE 10, 2016. SERVICE TECH WAS ABLE TO ACTUALLY CAPTURE ON VIDEO (WHILE TEST DRIVING) MY GEAR SHIFT IN DRIVE AND CAR MOVING IN REVERSE. HYUNDAI USA, THE DEARLERSHIP AND MYSELF HAVE BEEN IN FREQUENT CONTACT. HYUNDAI HAS NO IDEA WHY THIS IS HAPPENING. THE CAR IS NOT SAFE TO DRIVE. THEY SAY THE KOREAN ENGINEERS ARE INVESTIGATING. WHEN I ORGINALLY POSTED ON THIS WEBSITE THERE I COULD ONLY FIND THIS TYPE OF ISSUE FOR A 2015 TUSCON. I NOTE TODAY THERE ARE MULTIPLE COMPLAINTS IDENTICAL TO MINE. THIS CAR IS LESS THAN ONE YEAR OLD (OWNED ) WITH LESS THAN 17K MILES. INABILITY TO CONTROL DIRECTIONAL MOTION OR SPEED WHEN IT DOES MOVE IS NOT SAFE TO MYSELF OR OTHERS. MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS .
Mileage: 16,700
THE VEHICLE IS A LIMITED WITH DUAL CLUTCH TRANSMISSION (DCT). VEHICLE HAS 1,052 MILES ON IT, AND I PURCHASED NEW ONE MONTH AGO. STOPPED AT A TRAFFIC SIGNAL AT HEAD OF LINE. WHEN LIGHT TURNED GREEN, I REMOVED MY FOOT FROM THE BRAKE AND BEGAN TO APPLY GAS PEDAL. CAR IS IN DRIVE, STANDARD MODE. ENGINE WOULD REV, BUT VEHICLE WOULD NOT MOVE. SWITCHED TO MANUAL SHIFT AND STILL NO MOVEMENT. PUT THE VEHICLE IN PARK AND THEN BACK TO DRIVE, BUT VEHICLE WOULD NOT MOVE, THOUGH ENGINE WOULD REV. ONCE TRAFFIC CLEARED FROM BEHIND ME, I WAS ABLE TO ENGAGE REVERSE AND BACK THE VEHICLE INTO A PARKING LOT. I RESTARTED THE VEHICLE AND IT STILL WOULD NOT ENGAGE ANY OF THE FORWARD GEARS, BUT WOULD ENGAGE REVERSE GEAR. I WAITED AN HOUR WITH THE VEHICLE RUNNING AND IN PARK FOR THE TOW TRUCK TO ARRIVE. EVEN THE TOW TRUCK OPERATOR COULD NOT MAKE THE VEHICLE ENGAGE A FORWARD GEAR. THE VEHICLE WAS TOWED TO THE HYUNDAI DEALER WHERE IT WAS PURCHASED. AFTER ONE WHOLE DAY AT THE SERVICE REPAIR, THEY CANNOT TELL ME WHAT IS WRONG.
Mileage: 1,052
ON 2 SEPARATE OCCASIONS THE CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME I HAD BACKED ON TO THE ROAD, PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE. THE ENGINE REVS BUT NO FORWARD MOTION. I TRIED PUTTING IT IN PARK THEN DRIVE, NEUTRAL THEN DRIVE. STILL NO ACCELERATION. CAR FINALLY STARTED TO CREAP FORWARD. AFTER A MILE IT WAS DRIVING FINE. THE SECOND OCCASION I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I DEPRESSED THE ACCELERATOR THERE WAS NO FORWARD MOTION. AGAIN I TRIED PUTTING IT INTO PARK THEN DRIVE AND NEUTRAL THEN DRIVE. NO FORWARD MOTION. FINALLY IT SLOWLY STARTED MOVING FORWARD. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I FEEL UNSAFE DRIVING THIS CAR BECAUSE I DON'T KNOW WHEN/IF THIS WILL HAPPEN.
Mileage: 7,500
LAST NIGHT, I WAS IN A TRAFFIC JAM DUE TO ANOTHER CARS ACCIDENT. I WAS GOING LESS THAN 5 MILES PER HOUR IN STOP AND GO TRAFFIC FOR 20 MINUTES. AFTER THE TWO LANES WERE MOVING, I PRESSED ON THE GAS AND THE ENGINE REVVED UP, BUT THERE WAS NO FORWARD MOTION. I PUT THE CAR IN PARK, TRIED AGAIN AND STILL NO MOTION. I TURNED THE CAR OFF TO RESET AND SAT FOR A COUPLE OF MINUTES NO MOTION. I PUT MY HAZARD LIGHTS ON BECAUSE NOW I WAS MAKING TRAFFIC BE BACKED UP. A POLICE OFFICER BUMP PUSHED MY CAR WITH HIS POLICE VEHICLE, SO I COULD GET OUT OF THE TWO LANE ROAD, SINCE IT WAS NOT SAFE TO PUSH THE CAR INTO A SAFER AREA FOR TOWING. HE SCRATCHED UP MY BUMPER DO THESE ACTIONS, WHICH SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE, AND I WOULD LIKE HYUNDAI TO FIX MY BUMPER. I DO NOT FEEL SAFE DRIVING THIS CAR BECAUSE NO WARNING LIGHTS CAME ON, AND IT IS A 2016 LIMITED TUCSON, WHICH CAME WITH ALL THE PERKS, AND YET NOTHING SHOWED UP WHEN I TOOK IT TO A HYUNDAI SERVICE CENTER. THE MECHANIC WITNESSED THE SAME PROBLEM AFTER I HAD IT TOWED THERE, THE FOLLOWING MORNING. THEY WORKED ON IT AND SAID IT COULDN'T BE FIXED BECAUSE THERE WERE NO WARNINGS LIGHTS OR COMPUTER ERRORS. THEY SAID IT WAS A DUAL CLUTCH SYSTEM PROBLEM AND THEY COULDN'T FIX IT. THIS IS UNACCEPTABLE, AND I WOULD LIKE TO KNOW WHAT'S BEING DONE ABOUT THIS PROBLEM THAT IS HAPPENING NATIONALLY, AS I HAVE SEEN MANY REPORTS WITH THE SAME PROBLEM. IT IS A SAFETY CONCERN AND SOMETHING THAT NEEDS TO BE ADDRESSED. I DO NOT FEEL SAFE DRIVING THIS VEHICLE EVEN THOUGH THE MECHANIC SAID IT'S WORKING NOW, DUE TO THE FACT THAT HE SAID THERE WAS NOTHING THEY COULD FIX.
Mileage: 10,000
THIS CAR HAS UNDER 2000 MILES. IT LURCHES FORWARD, REVS UP AND WILL NOT ADVANCE WHEN IN DRIVE, NOT ONLY FROM A FULL STOP BUT EVEN WHEN MOVING IN TRAFFIC. AT TIMES WILL ONLY GO IN REVERSE. SINCE 500M IT HAS HESITATED WHEN TAKING OFF OR PASSING OTHER TRAFFIC. (ALSO...THE AIR CONDITIONING HAS FAILED TO PUT OUT COOL AIR. )THIS IS A TRAGEDY WAITING TO HAPPEN AND NO ONE IS LISTENING. NO ANSWERS AND NO HELP. DOES SOMEONE REALLY HAVE TO DIE, THE SAME PROBLEM IS REPEATED OVER AND OVER. THIS IS NOT A SMALL INCONVENIENCE IT IS DANGEROUS. OWNERS ARE POSTING ALL OVER- THIS SAME COMPLAINT. I HAVE HAD THIS 35K $ CAR FOR 40 DAYS AND AM AFRAID TO DRIVE IT. I MAY NOT DRIVE IT AGAIN. THIS HAS HAPPENED IN HEAVY TRAFFIC ON THE HIGHWAY, IN THE CITY, IN PARKING LOTS AND PULLING INTO MY DRIVE AND GARAGE. THE DEALER SERVICE DEPT. WAS ABLE TO REPLICATE IT AND RESET THE COMPUTER, STILL DOES NOT MAKE ME FEEL SAFE. I HAVE READ WHERE IT CONTINUES OVER AND OVER. I DON'T FEEL THIS ISSUE CAN BE IGNORED, WHEN THE SAME THING IS MENTIONED OVER AND OVER - HERE AND ON OTHER WEB SITES. WHAT IS THE MANUFACTURER GOING TO DO? I AM NOT GOING TO ACCEPT THIS AS A WAIT AND SEE SITUATION AND I WILL NOT STOP UNTIL I GET ANSWERS AND A RESOLUTION. HYUNDAI NEEDS TO ADDRESS THIS ASAP.
Mileage: 1,500
VEHICLE SHIFTS INTO NEUTRAL RANDOMLY. I WAS DRIVING NORMALLY ON A CITY STREET AND SLOWING DOWN. THEN I STEPPED ON THE GAS TO SPEED UP AND THE ENGINE RACED (LIKE THE VEHICLE WAS IN NEUTRAL). HOWEVER, THE VEHICLE WAS NOT MOVING AND COASTED ALMOST TO A STOP. I PUT ON THE BRAKES, PUT THE VEHICLE INTO PARK, AND THEN BACK INTO DRIVE AND STEPPED ON THE GAS AND IT STARTED TO MOVE AGAIN. THIS HAS HAPPENED TWICE.
Mileage: 7,600
MY CAR WAS 8 DAYS OLD WITH LESS THAN 400 MILES. WHEN PULLING OUT FROM A PARKING WITH A SLIGHT DOWNHILL DRIVE TURNING RIGHT ON TO A FOUR LANE ROAD AND EXPERIENCED NO POWER TO MOVE THE VEHICLE. I THOUGHT EITHER MY WIFE OR I ACCIDENTALLY BUMPED THE GEAR SELECTOR INTO NEUTRAL BUT IT WAS IN DRIVE. TRAFFIC WAS APPROACHING AT SOMEWHERE CLOSE TO 45-50 MPH WHICH IS THE SPEED LIMIT. FORTUNATELY THE CARS COMING UP ON US WERE ABLE TO GO AROUND US. WE COASTED INTO THE OTHER DRIVEWAY ABOUT 200 FEET FROM WHERE WE ENTERED AND AFTER GETTING MY HEART RATE DOWN I WAS ABLE TO GET IT IN GEAR. WE DROVE AROUND THE LOT FOR SEVERAL MINUTES BEFORE ATTEMPTING TO RENTER THE HIGHWAY. THIS WAS OUR SECOND DAY OF A 9 DAY VACATION TRIP ABOUT 200 MILES FROM HOME. WE STAYED ANOTHER WEEK AND SEVERELY LIMITED OUR DRIVING, I FILED A CASE WITH HYUNDAI CORPORATE AND CALLED MY SALES REP AND SERVICE DEPT AND SAID WE WERE NOT COMFORTABLE WITH THE RETURN TRIP HOME SINCE IT INVOLVED WINDING MOUNTAIN ROADS FROM 7000 FOOT ELEVATION TO 1000 FEET IN PHOENIX. HE ARRANGED A RENTAL CAR FOR OUR RETURN AND HAD THE VEHICLE TOWED TO THE DEALER. WE TOOK THE RENTAL BACK AND THEY SUPPLIED US WITH A LOANER TO USE UNTIL JULY 11. WE ARE LEAVING TOWN AGAIN AND RETURNING ON THE 28TH SO THEY WILL HAVE OUR CAR TIL THEN. WE SINCERELY HOPE A FIX IS FOUND BY THEN AS WE REALLY LIKE THE CAR AND WANT TO KEEP IT BUT IF A FIX IS NOT FOUND WE WILL HAVE TO DETERMINE PLAN B. *TR
Mileage: 380
AT TIMES, WHEN THE VEHICLE IS AT A COMPLETE STOP, IT WILL NOT MOVE. THE ENGINE WILL REV IN RPMS, AND WAS ABLE TO GET IT TO GO BY PLAYING WITH GEAR SELECTOR. THIS ALSO HAS HAPPENED WHEN THE CAR WAS PARKED IN A PARKING GARAGE FOR 7 HOURS. MOSTLY IT HAS BEEN WHEN THE WEATHER HAS BEEN IN THE 85-95 DEGREE RANGE. THIS A A NEW VEHICLE WITH VERY FEW MILES.
Mileage: 7,000
DCT DISENGAGES UPON STOP AND WON'T RE-ENGAGE INTO FIRST, LEAVING THE CAR IDLING AT HIGH RPM'S UNTIL THE VEHICLE FINALLY ENGAGES -POTENTIALLY DANGEROUSLY.
Mileage: 5,500
TODAY, JULY 6, 2016, AT APPROXIMATELY 1:35 P.M., I ELECTRONICALLY STARTED MY 2016 HYUNDAI TUCSON VEHICLE, WHICH HAS ONLY ABOUT 6,000 MILES ON IT, AND DROVE FROM MY HOME ON A COUNTY ROAD UNTIL I REACHED A SIGNAL INTERSECTION AT A STATE HIGHWAY ABOUT 2 MILES AWAY. I STOPPED AT A RED LIGHT AT THE STATE HIGHWAY INTERSECTION WITH THE ENGINE RUNNING WAITING FOR THE SIGNAL LIGHT TO TURN GREEN TO TURN LEFT ONTO THE STATE HIGHWAY. WHEN THE LIGHT TURNED GREEN, MY VEHICLE WOULD NOT MOVE. IT WAS IN DRIVE GEAR AND THE ENGINE WAS RUNNING BUT IT WOULD NOT GO FORWARD EVEN THOUGH THE ENGINE WAS DEFINITELY RUNNING AND THERE WERE NO WARNING LIGHTS OR CODE LIGHTS SHOWING ON THE DASH TO INDICATE A PROBLEM. I TURNED ON THE EMERGENCY FLASHERS AS THERE WERE SEVERAL VEHICLES COMING UP BEHIND ME AT THE SIGNAL. I THEN TRIED PUTTING THE VEHICLE IN PARK THEN BACK INTO DRIVE BUT THE VEHICLE STILL COULD NOT MOVE FORWARD. I TRIED PUTTING THE VEHICLE INTO REVERSE AND IT WOULD NOT MOVE BACKWARDS EITHER. I THEN TRIED TURNING THE VEHICLE OFF THEN BACK ON SEVERAL TIMES USING THE ELECTRONIC IGNITION BUT THE VEHICLE COULD NOT MOVE. A POLICE OFFICER ARRIVED, PARKED BEHIND ME, AND ASSISTED WITH TRAFFIC NOW BACKED UP BEHIND ME. HE CALLED A TOW TRUCK FOR ME AND MY VEHICLE WAS TOWED TO THE LOCAL HYUNDAI DEALER WHERE I HAD PURCHASED THE VEHICLE A FEW MONTHS AGO. I WAS INSTANTLY CONCERNED THAT THIS COULD HAPPEN WHILE DRIVING AND BE A MAJOR SAFETY PROBLEM. AS IT WAS, I WAS IMMEDIATELY CONCERNED THAT SOMEONE COMING UP BEHIND ME MIGHT CRASH INTO ME AFTER THE LIGHT TURNED GREEN WHILE I WAS IMMOBILE AT THE SIGNAL. I ASKED A LADY WHO ASKED ME WHAT WAS WRONG WHEN SHE DROVE AROUND ME IF SHE COULD SEE MY FLASHERS AND SHE SAID SHE HAD. BOTH THE POLICE OFFICER AND MY HUSBAND CHECKED THE VEHICLE AND COULD NOT FIGURE OUT WHY THE VEHICLE COULD NOT MOVE.
Mileage: 6,000
INTERMITTENT ISSUE WITH TRANSMISSION FAILING TO ENGAGE 1ST GEAR FROM A STOP. ENGINE REVS BUT NO POWER GOES TO THE WHEELS. HAPPENED THREE TIMES IN THE LAST TWO WEEKS ON A VEHICLE WITH 2500 MILES. RESTARTING THE VEHICLE RESOLVED THE ISSUE ONCE BUT NOT ON THE OTHER OCCASIONS.
Mileage: 2,500
WHEN IN DRIVING, COMING TO A STOP, THE CAR LUNGES FORWARD, MUST KEEP FOOT ON BRAKE, HYUNDAI SAYS THIS IS NORMAL FOR THE TUCSON. I THINK THIS IS A PROBLEM. REPORTED IT IN MY FIRST SERVICE AND TOLD IT'S HYUNDAI'S PROBLEM. IF I HIT SOMETHING IT'S MY PROBLEM.
Mileage: 100
THE PROBLEM IS THE DUAL CLUTCH TRANSMISSION (DCT). AT TIMES, WHEN PROGRESSING FROM A STOP (STATIONARY), THE ENGINE RPM INCREASES NORMALLY BUT THE TRANSMISSION DOES NOT IMPART MOTION TO THE WHEELS. DEALER CANNOT DUPLICATE THE PROBLEM. THERE ARE NUMEROUS COMPLAINTS ON NHTSA WEBSITE AND ON THE HYUNDAI FORUM WEBSITE. HYUNDAI IS SILENT ABOUT THIS PROBLEM. THIS IS A SERIOUS SAFETY DEFECT. HYUNDAI NEEDS TO RECALL THIS DCT FOR REPAIR/REPLACEMENT IMMEDIATELY.
Mileage: 3,700
FAILS TO FULLY ENGAGE GEARS, FEEL LIKE TRANSMISSION HAS SLIPPED OUT OF GEAR, WON'T ALWAYS GO INTO FIRST GEAR WHEN STARTING OUT. OR GOES INTO FIRST AND SECOND IS NOT THERE, NO POWER TO MOVE UNTIL FOOT IS LIFTED OFF ACCELERATOR, WAIT A FEW SECONDS THEN TRY AGAIN.
Mileage: 16,669
JUST LIKE SO MANY OTHER COMPLAINANTS HERE: MY 2016 HYUNDAI TUCSON FAILED TO MOVE FORWARD AFTER BEING STOPPED AT A RED LIGHT AND ULTIMATELY HAD TO BE TOWED TO THE DEALERSHIP. THE DEALER "FIXED" THE ISSUE BY RESETTING THE TRANSMISSION MODULE. HOWEVER, THEY COULD NOT INDICATE WHY IT FAILED IN THE FIRST PLACE NOR COULD THEY GUARANTEE THAT IT WOULD NOT HAPPEN AGAIN. JUDGING BY THE NUMBER OF COMPLAINTS HERE AND AT HYUNDAI-FORUMS, THIS IS BECOMING A WIDESPREAD ISSUE THAT NEEDS TO BE ADDRESSED BY HYUNDAI. IT IS A POTENTIALLY DANGEROUS PROBLEM IF THE VEHICLE BECOMES IMMOBILE WHILE TURNING LEFT IN FRONT OF ONCOMING TRAFFIC. HYUNDAI FORUMS THREAD: HTTP://WWW.HYUNDAI-FORUMS.COM/2016-TUCSON-IX35-MODELS/454074-DANGEROUS-HORRIBLE-DCT.HTML SAMPLE VIDEOS: HTTPS://YOUTU.BE/TCVTR_ZCYRS HTTPS://YOUTU.BE/LZX0M58VULG HTTPS://YOUTU.BE/H11K6UH1QZW
Mileage: 4,800
WE RECENTLY PURCHASED THIS VEHICLE. AFTER DRIVING THIS VEHICLE TWO WEEKS, WE EXPERIENCED SEVERAL INSTANCES IN WHICH THE DCT TRANSMISSION FAILED. WHILE ATTEMPTING TO CROSS FOUR LANES OF TRAFFIC, VEHICLE STALLED WHILE ATTEMPTING TO ENTER TRAFFIC FLOW. IN ANOTHER CASE, THE VEHICLE FAILED TO RESPOND WHEN IT WAS PUT INTO REVERSE. SEVERAL OTHER OCCASIONS THE TRANSMISSION SLIPPED AND FAILED TO CHANGE GEARS. THIS CAR IS VERY UNSAFE AND WE HAVE NO CONFIDENCE IN HYUNDAI. THIS VEHICLE WAS RETURNED TO THE DEALERSHIP AND AT THAT TIME THEY FOUND NO PROBLEM. THE CAR IS CURRENTLY IS IN THEIR CARE, AWAITING FURTHER CONSULTATION FROM HYUNDAI CORPORATE. HOWEVER, WE WERE TOLD THERE IS NO CURRENT FIX FOR THE PROBLEM. WE ARE CURRENTLY DISMAYED AND MAY BE SEEKING LEGAL ADVICE..
Mileage: 400
ON FRIDAY, JUNE 17, MY TUCSON WAS PARKED OUTSIDE FROM 4 P.M. TO 7 P.M. AND THE OUTSIDE TEMPERATURE WAS IN THE LOWER 90'S. WE THEN GOT IN THE CAR AND DROVE APPROXIMATELY 2 MILES AT 25 MILES PER HOUR TO THE REAR GATE OF THE COMMUNITY. WE STOPPED AT THE REAR GATE TO WAIT FOR IT TO OPEN, HOWEVER IT DID NOT OPEN AS IT DID NOT SENSE THE PRESENCE OF THE CAR. SO I ATTEMPTED TO BACK UP BY PLACING THE CAR IN REVERSE AND DEPRESSING THE ACCELERATOR. THE CAR RPM WENT TO 4000 AND THE CAR DID NOT MOVE. SO I TOOK FOOT OFF THE ACCELERATOR, AND UPON DEPRESSING THE ACCELERATOR AGAIN, THE CAR RPM WENT TO AGAIN TO 4000 HOWEVER AGAIN THE CAR DID NOT MOVE. MY WIFE WAS WITH ME ASKING 'WHAT IS WRONG WITH THIS CAR IT IS NOT MOVING AND CARS ARE BEHIND US'. I THEN PLACED THE CAR IN PARK FOR ABOUT 30 SECONDS. THE GATE WAS NOW OPENED, SO I PLACED THE CAR IN DRIVE AND DEPRESSED THE ACCELERATOR. THE CAR RPM WENT TO 3000 TO 4000 AGAIN, HOWEVER THE CAR BEGAN TO MOVE EXTREMELY SLOWLY, UNDER 5 MPH. IT THEN SHIFTED, JERKING AS IT MOVED FORWARD AND SHIFTING. AFTER TRAVELING ABOUT 200 FEET THE CAR BEGAN TO SHIFT AND DRIVE IN A NORMAL MANNER. THIS IS THE 6TH OR 7TH TIME THIS HAS OCCURRED, HOWEVER USUALLY HAPPENS WHEN ATTEMPTING TO GO FORWARD FROM A STOP. THE CAR ACTS LIKE IT IS IN NEUTRAL AND DOES NOT MOVE, ENGINE REVS UP BUT DOES NOT MOVE. TAKEN THE CAR TO THE DEALERSHIP 3 TIMES, HOWEVER THE PROBLEM IS INTERMITTENT AND DOES NOT HAPPEN AT THE DEALERSHIP.. THE CHECK OUT THE CAR AND STATE THAT THEY FIND NO ERROR CODES AND THE CAR IS OPERATING NORMALLY.
Mileage: 3,100
IN TWO SEPARATE INCIDENTS ABOUT A MONTH APART, I WAS STOPPED AT A TRAFFIC LIGHT BEHIND SEVERAL OTHER CARS. WHEN THE LIGHT CHANGED AND I PRESSED THE ACCELERATOR, THE ENGINE REVVED, BUT THE AUTOMATIC TRANSMISSION DID NOT ENGAGE AND THE CAR WOULD NOT GO FORWARD. IT WOULD GO BACKWARD, BUT NOT FORWARD. A WARNING LIGHT CAME ON FOR A FEW MINUTES THAT SAID THE TRANSMISSION FLUID WAS TOO HOT AND I SHOULD STOP THE CAR SAFELY. (LIKE IT WASN'T ALREADY UTTERLY STOPPED, IN THE MIDDLE OF A LEFT-TURN LANE.) AFTER A FEW MINUTES, THE WARNING LIGHT WENT OFF, BUT THE CAR STILL WOULD NOT GO FORWARD, FIRST INCIDENT OCCURRED AFTER ABOUT 2,400 MILES. THE DEALER SAID THAT HYUNDAI TECHNICAL TOLD HIM THERE WAS AN UPDATE TO THE SENSOR SOFTWARE THAT WOULD FIX THE PROBLEM. HE SAID HE PERFORMED THE UPDATE. SECOND INCIDENT WAS ABOUT A MONTH AND 600 MILES LATER. DIFFERENT TRAFFIC LIGHT, DIFFERENT LEFT TURN LANE, SAME PROBLEM. THIS TIME, AS I WAITED 2 HOURS FOR A TOW TRUCK, AFTER ABOUT 25 MINUTES, THE CAR SPONTANEOUSLY DROPPED BACK INTO GEAR AND I WAS ABLE TO DRIVE IT 2-3 BLOCKS BEFORE IT STOPPED DEAD AGAIN AT ANOTHER TRAFFIC LIGHT. IN THE REMAINING 90 MINUTES WHILE I WAITED FOR THE TOW TRUCK, THE CAR WOULD SPORADICALLY BE ABLE TO LURCH FORWARD A FEW FEET IN LOW GEAR BEFORE DROPPING OUT OF GEAR AGAIN AND STOPPING. THE TOW TRUCK DRIVER WHO TRIED TO DRIVE THE CAR UP THE TRUCK RAMP EXPERIENCED THE SAME PROBLEM AND VERIFIED IT. CAR HAS BEEN AT THE DEALER NOW FOR OVER A WEEK. TODAY, HYUNDAI TECHNICAL GAVE IT A "FAST TRACK" NUMBER. SERVICE MANAGER IS STILL WAITING FOR DIRECTION FROM HYUNDAI TECHNICAL FOR WHAT TO DO TO FIX IT. HE TOLD ME THAT MY CAR IS NOT THE FIRST CAR HE HAS SEEN WITH THIS PROBLEM. AND WHILE MY CAR HAS BEEN IN HIS SHOP THIS WEEK, ANOTHER VEHICLE HAS COME IN WITH THE SAME PROBLEM.
Mileage: 2,400
HAVING AN ISSUE WITH THE TRANSMISSION. WHEN YOU GO TO ACCELERATE IT STAYS IN NEUTRAL. THIS HAPPENS WHEN MOVING. SOMETIMES IT DOWNSTHITS FOR NO REASON WHICH MADE YOU SLOW DOWN. TROUBLE SHIFTING GEARS. ALSO WHEN YOU TRY TO MOVE THE DRIVING STICK TO MANUAL IT WON'T SWITCH OVER.
Mileage: 2
DUAL CLUTCH PROBLEMS LIKE OTHERS I WAS SIMPLY STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I PRESSED THE GAS AND NO MOVEMENT, AT FIRST I THOUGHT THE CAR STALLED BECAUSE THE AC WAS ON HIGH, AND THEN I PRESSED AGAIN AND SEE THE TACK REVVING UP. I WAS SO SHOCKED I COULD NOT EVEN THINK TO USE THE HAZARD LIGHTS AND TRIED THE SHIFTER, THEN EVERY DRIVE MODE AND EVEN AWD TO NO AVAIL. I SHUT THE CAR OFF IN PARK AND RE STARTED STILL NO GO, IT WOULD BACK UP, LUCKILY MY SISTER WAS BEHIND ME, WE HAD JUST LEFT OUR MOTHERS 95TH BIRTHDAY. I GOT OUT STARTED TO PUSH AND NOTICED IT STILL IN DRIVE (GLAD IT DID NOT TAKE OFF WITH MY WIFE IN THERE) I QUICKLY PUT IN NEUTRAL AND TURNED RIGHT ON A DOWNHILL GRADE TO PARKING LOT, WHILE COASTING I PUT IN DRIVE AND REV THE ENGINE AND FEEL IT TRYING TO SLIGHTLY MOVE. THE HYUNDAI DEALER IS MILE AWAY SO I DECIDE TO TRY AND GET IT THERE EVEN THOUGH IT IS MEMORIAL DAY. WHILE REVVING IT TO GET THERE I DID GET THE TRANSMISSION TEMP HOT WARNING TO PULL OVER AND STOP, I DID NOT SINCE I WAS ALMOST THERE. I SHOULD HAVE LEFT THE CAR RUN BUT SHUT IT OFF, SOME SALES PEOPLE WHERE THERE BUT NO MECHANICS. IT WOULD NOT DO IT AGAIN FOR THE SALESMAN AFTER SITTING JUST A SHORT TIME. THIS HAPPENED 5/30/16 AT APPX. 2800 MILES 3 WEEKS LATER WITH THEM UNABLE TO DUPLICATE THE PROBLEM AND 3100 MILES, I WAS TOLD BY THE SERVICE MANAGER HE PROCEEDS TO EXPLAIN THERE IS ABSOLUTELY NOTHING WRONG WITH OUR CAR ACCORDING TO HYUNDAI IT IS ACTING AS IT WAS DESIGNED AND HYUNDAI NEEDS TO INFORM THE OWNERS THEY MUST DRIVE THIS CAR LIKE A STANDARD (HUH). IN STOP AND GO TRAFFIC YOU CANNOT EDGE THE CAR FORWARD THIS IS ALLOWING THE CLUTCHES TO SLIP AND OVERHEAT BUT INSTEAD YOU MUST LEAVE A 1 TO 2 CAR LENGTH GAP THEN GET THE CAR UP TO 3MPH AND STOP AGAIN IF NEEDED . THIS IS VERY UNSAFE IN MY OPINION IT IS PLAYING RUSSIAN ROULETTE WITH EVERY STOP ANY DRIVER MAKES IN THIS CAR.
Mileage: 2,800
THERE IS A DELAY BETWEEN WHEN YOU HIT THE ACCELERATOR AND WHEN THE CAR ACTUALLY ACCELERATES, WHICH CAUSES ME TO PRESS HARDER AND CAUSES THE CAR TO JERK FORWARD WHEN IT ACCELERATES. THERE IS ALSO A VERY UNCOMFORTABLE LEVEL OF JERKING WHEN THE CAR SHIFTS GEARS. THIS IS DANGEROUS BECAUSE WHEN I WANT TO MAKE A LEFT TURN AT A BUSY INTERSECTION OR BEAT A YELLOW LIGHT THE DELAY CAUSES THE CAR TO TAKE LONGER TO SPEED UP. ADDITIONALLY, WHEN ACCELERATING AT A GREEN LIGHT BECAUSE OF THE DELAY, I PRESS HARDER ON THE ACCELERATOR AND WHEN THE CAR ACTUALLY STARTS MOVING IT JERKS FORWARD AT AN UNWANTED SPEED AND I HAVE TO THEN BRAKE TO AVOID GOING FASTER THAN THE CAR IN FRONT OF ME. ALSO, SOMETIMES THE CAR SEEMS TO STALL WHEN I PRESS THE ACCELERATOR AND THE RPMS REV UP TO 5000 RPMS, BUT THE CAR DOESN'T MOVE. I HAVE HAD THESE PROBLEM ALMOST FROM THE TIME I BOUGHT THE CAR. NOT ONLY IS THE CAR NOT ENJOYABLE TO DRIVE - TO SAY THE LEAST - IT ALSO MAY BE UNSAFE.
Mileage: 1,622
THIS IS AN INTERMITTENT ISSUE WITH THE DCT TRANSMISSION. AFTER STOPPING AT A STOPLIGHT, THE VEHICLE WILL NOT MOVE AFTER RELEASING BRAKE/APPLYING GAS PEDAL. VEHICLE SHOWS THAT IS IN "D". TRIED PUTTING THE VEHICLE IN "P" AND BACK IN "D"; VEHICLE STILL DOES NOT MOVE. PUTTING THE SHIFTER IN MANUAL MODE STILL SHOWS "D" INSTEAD OF THE ACTUAL GEAR IT IS IN. TOOK THE VEHICLE TO A HYUNDAI DEALER. SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE SO THEY DID NOTHING TO RESOLVE ISSUE.
Mileage: 400
I HAVE HYUNDAI TUCSON LIMITED 1.6T WITH THE DUAL CLUTCH TRANSMISSION. I HAVE ONLY HAD MY NEW CAR 2 WEEKS AND HAVE EXPERIENCED THE FAILURE OF THE CAR TO MOVE IN DRIVE 4 TIMES. EACH TIME THE CAR WAS SHIFTED INTO DRIVE FROM PARK OR REVERSE AND THE ENGINE REVS BUT THE CAR DOES NOT MOVE FOR ~ 5 MINUTES THEN SLOWLY MOVES. THERE ARE WIDE SPREAD REPORTS OF OTHERS HAVING THE SAME PROBLEM BUT IN DANGEROUS SITUATIONS SUCH AS THE FAILURE OCCURRING IN TRAFFIC.
Mileage: 200
THE VEHICLE HAS REFUSED TO ACCELERATE 3 TIMES WHEN THE TEMP IS > 90 DEGREES AND THE VEHICLE HAS STOPPED AT A STOP SIGN/LIGHT. IT ACTS LIKE THE CLUTCH ON A MANUAL TRANSMISSION IS ENGAGED, BUT IT'S AN AUTOMATIC. I HAVE HAD THIS HAPPEN 3 TIMES AND THE MILEAGE IS ONLY 6300 MILES. I PUSH THE ACCELERATOR DOWN AND THE ENGINE REVS, BUT NO VEHICLE MOVEMENT HAPPENS. IT TAKES > 30 SECONDS BEFORE THE VEHICLE RELUCTANTLY MOVES. IT IS A VERY SCARY SITUATION WHEN PULLING INTO TRAFFIC.
Mileage: 6,280
JUST AS MANY OTHERS HAVE REPORTED ON THREE OCCASIONS I HAVE NOT HAD MOVEMENT TO THE WHEELS WHEN IN DRIVE. IT FEELS AS THOUGH YOU ARE IN NEUTRAL AND HITTING THE GAS. LUCKING TWO OF THE TIMES THIS OCCURRED WHILE LEAVING MY GARAGE, THE OTHER TIME WAS WHILE AT A RED LIGHT THAT TURNED GREEN. THE CAR WOULD NOT MOVE. IT IS AN ACCIDENT WAITING TO HAPPEN, I AM VERY SCARED TO DRIVE IT. IT IS NOW IN THE SHOP FOR A SECOND TIME. HOWEVER, THEY CAN'T REPRODUCE THE PROBLEM AND NOTHING SHOWS UP ON THE VEHICLES COMPUTER. I'M NERVOUS THEY ARE GOING TO WANT ME TO TAKE IT BACK WHEN IT IS SO UNSAFE TO DRIVE. THIS STARTED HAPPENING AROUND THE 6,000 MILES MARK.
Mileage: 6,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT, THE VEHICLE DID NOT ACCELERATE WHEN THE LIGHT TURNED GREEN. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FELT AS THOUGH IT WERE IN NEUTRAL. THE VEHICLE WAS PLACED IN MANUAL TRANSMISSION AND DRIVEN HOME. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ISSUE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS 3,000.
Mileage: 3,000
WHEN THE VEHICLE IS IN DRIVE AND YOU ARE STOPPED AT A LIGHT OR WAITING TO MAKE A TURN AND THEN YOU GO TO ACCELERATE, THE CAR ACTS AS IF IT'S IN NEUTRAL OR LIMPS ALONG. THIS ONLY HAPPENS WHEN THE CAR IS STOPPED AND YOU GO TO ACCELERATE FROM A STOP. CLEARLY IN MY VIDEO, YOU CAN SEE THAT THE CAR IS AT A STOP, THE CAR IS IN DRIVE AND THIS TIME THE CAR DIDN'T EVEN MOVE UNTIL THE ENGINE WAS PRODUCING 4500RPM'S AND THEN ONLY ACHIEVED 7MPH. IT ALMOST SEEMS LIKE THE CAR HAS NEUTRALED OUT OR THE GEAR IS SLIPPING. WE TOOK THE VEHICLE TO HYUNDAI TWO TIMES CONCERNING THIS ISSUE, THE FIRST TIME THE TECH WAS ABLE TO REPRODUCE OUR CONCERN AND THEY PERFORMED A 'RELEARN' ON THE TRANSMISSION. THE SECOND TIME THEY WEREN'T ABLE TO REPRODUCE THE PROBLEM AND WE WERE SENT ON OUR WAY AS IF EVERYTHING WAS OK. THIS CONCERN IS DANGEROUS AND WE ARE SCARED, LITERALLY TERRIFIED TO DRIVE THIS VEHICLE BECAUSE I WAS ALMOST T-BONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION AND VEHICLE DIDN'T RESPOND. OUR CONCERN IS INTERMITTENT AND HYUNDAI JUST SENDS US ON OUR WAY AS IF NOTHING IS WRONG WITH THE VEHICLE. IF ANYTHING HAPPENS TO ME, MYSELF OR MY FAMILY BECAUSE OF THIS VEHICLE, PLEASE INVESTIGATE THE POWERTRAIN. HYUNDAI HAS DECLINED MY REQUEST TO REPURCHASE OR REPLACE UNDER THE ARIZONA LEMON LAW. THIS VEHICLE IS DANGEROUS AND NOW HYUNDAI IS NOT HELPING TO RESOLVE THIS ISSUE. I HAVE A COUPLE OFF VIDEOS SHOWING THE CAR DEMONSTRATING THE CONCERN. PLEASE HELP
Mileage: 3,863
VEHICLE WILL NOT SHIFT INTO GEAR FROM STATIONARY POSITION. HAS OCCURRED PERIODICALLY (AT LEAST 25 TIMES) SINCE ODOMETER READ 1800 MILES (CURRENT MILAGE IS 8000 MILES).. IT HAS OCCURRED WHILE STOPPED IN TRAFFIC AND TOOK AT LEAST 5 MINUTES TO GO INTO GEAR. IT HAS ALSO FAILED TO SHIFT INTO GEAR WHILE STARTING FROM A STOP IN TRAFFIC AND LEAVES CAR POWERLESS FOR FORWARD MOTION WITH MOVING TRAFFIC ALL AROUND. HAVE HAD IT TO DEALER AT LEAST 3 TIMES REPORTING SHIFTING/ TRANSMISSION PROBLEM. TRANSMISSION REPROGRAMMED ONCE BUT ISSUE STARTED AGAIN AFTER ABOUT 500 MILES. DEALER CAN FIND NOTHING WRONG WITH THE CAR.
Mileage: 8,000
I AM THE OWNER OF A 2016 HYUNDAI TUCSON WHICH I PURCHASED THIS FALL AND HAVE APPROXIMATELY 25,000 MILES ON IT. I AM REPORTING THE SAME PROBLEM THAT OVER 50 OTHERS HAVE ON THIS SITE. IT IS A 1.6 LITER TURBO WITH THE DCVT TRANSMISSION. STARTING ABOUT 5 WEEKS AGO I HAVE BEEN HAVING A PROBLEM WITH THE TRANSMISSION NOT ENGAGING. WHEN IT STARTED, I WAS STOPPED IN TRAFFIC AT A LIGHT AND I WAS IN DRIVE WITH NO SPECIAL MODE. I TOOK MY FOOT OFF THE BRAKE AND THE VEHICLE BEING ON A SLIGHT INCLINE STARTED TO ROLL BACKWARDS. I HAD TO REV THE RPMS UP WHAT LOOKED LIKE TO BE OVER 3000 TO GET THE CAR TO GO FORWARD. I TOOK IT TO THE DEALER WHERE I PURCHASED, SHEEHY HYUNDAI IN WALDORF, MD AND THEY CHECKED IT OVER AND SAID THEY COULD NOT FIND ANYTHING. HAS HAPPENED 4 ADDITIONAL TIMES. THIS IS A BAD SITUATION, ABOUT TWO WEEKS AGO I WAS LEAVING A GAS STATION, IDLING OUT TO A SIDE ROAD THAT HAD A SLIGHT INCLINE, AND AGAIN I TOOK MY FOOT OFF THE BRAKE WHILE WAITING AT THE INTERSECTION, AND AGAIN INSTEAD OF GOING FORWARD, THE VEHICLE ROLLED BACKWARD AND THIS TIME I STOPPED THE VEHICLE, PUTTING IT IN PARK, AND SHUT IT OFF HOPING IT WAS JUST SOMETHING ELECTRONIC. I RESTARTED AND HAD TO AGAIN REV THE RPMS WAY UP SO TO AVOID OVER REVVING AND HAVING THE VEHICLE JUMP, I PUT IT INTO 1ST GEAR MANUALLY AND WAS ABLE TO MOVE FORWARD, BUT I NOTICED IT WAS JERKY STARTING OUT. ABOUT AN HOUR LATER DURING CONTINUOUS DRIVING WITH SOME STOP STARTS, I WAS AT A LIGHT WHICH HAD TURNED RED AND WAS WAITING FOR IT TO CHANGE. WHEN IT DID AND I STARTED TO GO, WITH THE VEHICLE IN DRIVE IT AGAIN WOULD NOT GO. I AGAIN HAD TO REV IT UP SIGNIFICANTLY TO GET IT TO START ROLLING FORWARD. I AGAIN TOOK IT TO SHEEHY AND THEY HAD IT FOR THREE DAYS. THEY SAID THEY WENT THOUGH IT DIAGNOSTICALLY AS MUCH AS THEY COULD AND CHECKED THE FLUID, BUT STILL COULD NOT FIND ANYTHING WRONG. ON TUESDAY I WAS COMING .
Mileage: 19,000
VEHICLE WOULD NOT MOVE FORWARD IN STOP AND GO TRAFFIC, WHILE TRAVELING UPHILL. TRANSMISSION WARNING LIGHT CAME ON INDICATING IT WAS OVERHEATING, WHICH EVENTUALLY LOCKED UP THE TRANSMISSION, DISABLING THE CAR. AN IMMOBILE VEHICLE IN TRAFFIC IS INHERENTLY UNSAFE, AND WITH UNDER 3000 MILES, THIS VEHICLE IS IN NEED OF A RECALL AND A REDESIGNED CLUTCH.
Mileage: 2,500
I WAS SITTING AT A RED LIGHT, BEHIND A COUPLE OF OTHER CARS, WAITING TO MAKE A LEFT TURN. WHEN THE LIGHT TURNED GREEN, I EASED UP ON THE BRAKE AND ALLOWED THE CAR TO PULL FORWARD SLOWLY. WHEN IT WAS MY TURN TO MAKE A LEFT, I GENTLY PUT MY FOOT ON THE ACCELERATOR. THE RPMS ROSE BUT THE CAR DID NOT ENGAGE IN A GEAR AND THUS DIDN'T PULL FORWARD BEYOND A SLOW ROLL. I TRIED STEPPING ON THE GAS HARDER AND ALLOWED THE RPMS TO GET UP TO ABOUT 4,000. THE CAR STILL DO NOT ENGAGE IN A GEAR. I WAS IN "NORMAL" DRIVING MODE WHEN THIS OCCURRED. I TRIED SHIFTING THE STICK TO MANUAL MODE AND BACK, AND ALSO PUTTING IT SPORT MODE---ALL WHILE IN THE MIDDLE OF THE INTERSECTION. AFTER SEVERAL ROUND TRIPS UP TO 4,000 RPM AND BACK, THE CAR EVENTUALLY GOT IN GEAR. I'M NOT EXACTLY SURE WHICH, IF ANY OF MY ACTIONS, CORRECTED THE ISSUE. RESEARCHING ONLINE, I SEE THIS IS A VERY COMMON PROBLEM AND IT'S SHOCKING TO ME THAT HYUNDAI HASN'T PUBLICLY ACKNOWLEDGED THIS OR ISSUED A RECALL. AN ONLINE TUCSON FORUM ENTITLED "DANGEROUS HORRIBLE DCT" HAS OVER 40,000 VIEWS AND SEVERAL HUNDRED POSTS REGARDING THIS MATTER. (HTTP://WWW.HYUNDAI-FORUMS.COM/2016-TUCSON-IX35-MODELS/454074-DANGEROUS-HORRIBLE-DCT.HTML). FORUM POSTS NOTE THAT DEALERS ARE PLAYING DUMB ON THIS ONE UNLESS THEY CAN RECREATE THE ISSUE 1ST-HAND. A YOUTUBE VIDEO (HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS) PROVIDES AMPLE EVIDENCE OF WHAT IS HAPPENING AND IS VERY CONSISTENT WITH MY EXPERIENCE (AND THAT OF MANY OTHERS IT WOULD SEEM. THIS SITUATION IS VERY, VERY DANGEROUS!!! I SINCERELY HOPE THE NHTSA LOOKS INTO THIS MATTER IMMEDIATELY. *TR
Mileage: 1,700
ON MULTIPLE OCCASIONS AND WITH INCREASING FREQUENCY, THE CAR DOES NOT TRANSMIT POWER TO THE WHEELS AFTER STOPPING OR SLOWING TO A NEAR STOP - E.G. AT A TRAFFIC LIGHT, MERGING INTO INTERSTATE TRAFFIC, OR, GOD FORBID, TURNING LEFT AT AN INTERSECTION. I WILL PUT MY FOOT ON THE ACCELERATOR AND THE RPMS CAN ROAR INTO THE 6000 RANGE WHILE MY CAR INCHES FORWARD AT 1-5 MPH INTO TRAFFIC. INCREDIBLY DANGEROUS. MOST RECENTLY THIS HAPPENED AS I WAS TURNING LEFT ONTO SUNSET BLVD IN LOS ANGELES. WHAT SHOULD HAVE BEEN A SAFE LEFT TURN BECAME A HARROWING EXPERIENCE AS MY CAR ENTERED SUNSET AT ABOUT 1-2 MPH AS TRAFFIC CLOSED IN FROM BOTH DIRECTIONS, WITH A 6 YEAR OLD IN THE CAR, NO LESS! NOT MY VIDEO, BUT A SIMILAR EXPERIENCE FROM ANOTHER TUCSON DRIVER IS HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS AND ANOTHER: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS PLENTY OF REPORTS OF THIS AT HYUNDAI-FORUMS.COM *HTTP://WWW.HYUNDAI-FORUMS.COM/2016-TUCSON-IX35-MODELS/454074-DANGEROUS-HORRIBLE-DCT-36.HTML AND YET NO ACTION FROM HYUNDAI. DEALERSHIPS ACROSS THE COUNTRY ARE RESPONDING VARIOUSLY WITH "WE CAN'T REPLICATE THE PROBLEM" (IT'S INTERMITTENT AND DANGEROUSLY UNPREDICTABLE), TO "SOUNDS LIKE NORMAL DCT BEHAVIOR TO ME!", TO AS MY DEALER TOLD ME, "UNTIL THE MALFUNCTIONING PART FAILS COMPLETELY, WE CAN'T ID THE PROBLEM SO CAN'T FIX IT." LETTING THAT PART FAIL MAY, LITERALLY, BE THE LAST THING I DO! STILL WORKING ON A RESOLUTION WITH HYUNDAI, BUT THIS IS AN INCREDIBLY DANGEROUS MALFUNCTION AND HYNUDAI NEEDS TO ADDRESS IT AS SUCH.
Mileage: 8,000
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE VEHICLE REVERSED AND THEN MOVED FORWARD. THE FAILURE CONTINUOUSLY RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SWITCHED INTO THE NEUTRAL POSITION AND RESTARTED. THE VEHICLE RESTARTED AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,075.
Mileage: 2,075
STOPPED AT A GAS STATION TO GET GAS, TURNED THE VEHICLE IGNITION OFF, PUMPED GAS, GOT BACK IN & STARTED THE VEHICLE, SAT THERE FOR A MINUTE OR TWO PUT THE VEHICLE IN PARK & PRESSED THE GAS, RPM'S REVVED WAY UP BUT THE VEHICLE WOULD NOT MOVE FORWARD. CHECKED EVERYTHING TO MAKE SURE I WASN'T OVERLOOKING ANYTHING; NO 'CHECK ENGINE' LIGHT CAME ON OR ANY OTHER DASHLIGHTS, EMERGENCY BRAKE WAS NOT ENGAGED. TURNED THE SWITCH OFF & ON SEVERAL TIMES, WAITING A FEW MINUTES EACH TIME, THEN WOULD START AND SHIFT INTO REVERSE (IT WOULD BACK UP), NEUTRAL, & FINALLY DRIVE & STILL NOTHING HAPPENED. FINALLY GAVE UP, PUT IT IN REVERSE & BACKED AWAY FROM THE PUMPS TO A SAFE PLACE. CALLED HYUNDAI BLUE LINK BUT THEY WERE NO HELP AS THE VEHICLE WASN'T SENDING ANY CODES. I TRIED A COUPLE MORE TIMES THEN GAVE UP & HAD IT TOWED TO THE DEALERSHIP (AFTER SPEAKING WITH THE SALESMAN). ONCE IT WAS OFF THE TRUCK, THE SALESMAN TRIED IT SEVERAL TIMES & GOT THE SAME RESULT. HE WAS JUST AS STUNNED AS I WAS. ON MON I CALLED HYUNDAI AMERICA & OPENED A CASE SO THERE WOULD BE DOCUMENTATION. I HAD DONE SOME RESEARCH ONLINE OVER THE WEEKEND & FOUND A HYUNDAI FORUM WHERE PEOPLE WERE DISCUSSING THE SAME PROBLEM THAT I WAS HAD. I THEN WENT TO THE DEALERSHIP & MET WITH THE SERVICE DIRECTOR & THE TECHNICIAN WORKING ON MY VEHICLE. OF COURSE, THEY DIDN'T KNOW WHAT TO DO EVEN THOUGH IT HAD DONE THE SAME THING WITH THE SERVICE DIRECTOR THAT MORNING BUT HE FINALLY GOT IT TO MOVE. THE DEALERSHIP CALLED HYUNDAI TECH SERVICES & THEY MADE AN UPDATE/ADJUSTMENT. FOR NOW IT SEEMS TO BE FINE, BUT I AM TOTALLY PARANOID ABOUT DRIVING IT NOW! I THINK IT'S VERY IMPORTANT THAT THE NHTSA GET INVOLVED & GET TO THE BOTTOM OF THIS ISSUE AS SOON AS POSSIBLE.
Mileage: 7,000
JUST HAPPENED TO ME YESTERDAY. 7000+ MILES ON MY TUCSON. I WAS WAITING TO GO STRAIGHT AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN I COULDN'T ACCELERATE. REVVED HIGH BUT DIDN'T MOVE UNTIL I LET OFF THE GAS A LITTLE AND IT SEEMED LIKE THE CLUTCH FINALLY ENGAGED AND I WAS MOVING AT ABOUT 5 MPH WHILE STILL REACHING HIGH RPMS. CARS YIELDING TO MAKE A LEFT WERE WAITING FOR ME TO CONTINUE STRAIGHT. LUCKILY I WASN'T TRYING TO MAKE ANY RIGHT TURNS AT ANY INTERSECTION BECAUSE I'D IMAGINE A CAR COMING AT FULL SPEED COULD'VE HIT ME IF I DIDN'T PICK UP MY SPEED QUICK ENOUGH. AS I WAS ATTEMPTING TO GET BACK TO MY WORK PARKING LOT (ALL THE STREETS WERE BUSY DURING THE LUNCH HOUR), I WAS AT A SLIGHT INCLINE AND THE CAR DIDN'T ACCELERATE AGAIN AS IT SHOULD. I FLOORED THE PEDAL TO AVOID ROLLING BACKWARDS INTO ANOTHER CAR AND AS SOON AS THE CLUTCH ENGAGED MY CAR PEELED OUT AND ACCELERATED ABRUPTLY. THE "TRANSMISSION TEMP. TOO HIGH" INDICATOR LIGHT CAME ON. LUCKILY WAS ABLE TO MAKE IT TO WORK. THIS HAPPENED ONCE BEFORE BUT ONLY ONCE ON ONE ACCELERATION AT A RED LIGHT. I DIDN'T THINK ANYTHING OF IT AS IT DROVE NORMAL AFTERWARDS. HYUNDAI DID THE ECU FLASH UPDATE (AS A TSB THAT I WASN'T AWARE OF) AT THE DEALERSHIP A FEW WEEKS LATER AND I THOUGHT IT MAY HAVE TAKEN CARE OF THE ISSUE. WHEN IT HAPPENED YESTERDAY, IT WAS MUCH WORSE THAN THE FIRST TIME AS IT CONTINUOUSLY HAD ACCELERATION ISSUES. AFTER WORK, I DROVE VERY CAREFULLY TO THE DEALERSHIP TO DROP THE CAR OFF. IT WAS A VERY DANGEROUS SITUATION AND I HOPE THEY CAN GET FIX ON THIS CAR. I LOVE THIS CAR AND IT FITS MY DAILY NEEDS PERFECTLY. HOPEFULLY, HYUNDAI CAN GET THIS ISSUE TAKEN CARE OF WHERE ALL SERVICE DEPARTMENTS ARE ON THE SAME PAGE AND GET A TSB SENT OUT TO ALL OWNERS WHO MAY OWN AFFECTED MODELS.
Mileage: 7,800
AFTER STOPPING AT A STOP SIGN, THE TRANSMISSION DID NOT ENGAGE. THE GEARS WERE GRINDING AND EVENTUALLY THEY SNAPPED INTO POSITION CAUSING THE VEHICLE TO LUNGE FORWARD. ON ANOTHER OCCASION, I WAS SLOWING DOWN APPROACHING A TRAFFIC CIRCLE, AS I TRIED TO ENTER THE CIRCLE THE TRANSMISSION DID NOT ENGAGE. FORTUNATELY I HAD ENOUGH MOMENTUM TO PULL TO THE SIDE TO AVOID BEING HIT BY ON COMING TRAFFIC. THE FINAL INCIDENT I HAD BEFORE BRINGING THE CAR IN FOR SERVICE (WHICH IS ANOTHER STORY) INVOLVED AN ATTEMPT TO ENTER A HIGHWAY AFTER SLOWING DOWN, WHERE ONCE AGAIN THE TRANSMISSION DID NOT ENGAGE. ONCE AGAIN I WAS ABLE TO PULL TO THE SIDE TO AVOID A COLLISION. THIS IS DEFINITELY IN MY MIND A MAJOR SAFETY CONCERN AND I AM NOT THE ONLY ONE TO HAVE THIS ISSUE. MY CAR HAS NOW BEEN AT THE HYUNDAI DEALER FOR 60 DAYS "WAITING" FOR A TRANSMISSION TO ARRIVE WITH NO ARRIVAL DATE AVAILABLE OR ETA OF COMPLETION IN THE FORESEEABLE FUTURE.
Mileage: 4,200
CAR IS A 2016 TUCSON WITH THE 1.6T ENGINE AND DUAL CLUTCH AUTOMATIC TRANSMISSION. ON 3 OCCASIONS WHILE DRIVING IN SLOW TRAFFIC THE CAR WILL NOT MOVE AFTER COMING TO A STOP. THE ENGINE REVS AS IF IN NEUTRAL WITH NO POWER TO THE WHEELS. AFTER 10-15 SECONDS AND SHIFTING FROM PARK BACK TO DRIVE THE ELECTRONIC CLUTCH PARTIALLY ENGAGES ENOUGH TO GET THE CAR MOVING AGAIN, BUT BEHAVES LIKE A MANUAL TRANSMISSION CAR WITH THE CLUTCH PEDAL PARTIALLY DEPRESSED. THE CAR DOES NOT DISPLAY ANY WARNING LIGHTS OR ERROR CODES. TOOK IT TO HYUNDAI DEALER WHO ADVISED IT IS A KNOWN PROBLEM BUT THEY HAVE NO SOLUTION. THIS IS A HAZARD AS IT HAS LEFT ME STUCK IN TRAFFIC UNABLE TO MOVE. UNBELIEVABLE THAT HYUNDAI IS AWARE AND OFFERS NOTHING. GOOGLE SEARCH OF "2016 HYUNDAI TUCSON DCT PROBLEMS" HITS OVER 25K SEARCH RESULTS. I SEE OTHER NHTSA COMPLAINTS ON SAME ISSUE.
Mileage: 1,300
WAITING AT A LIGHT ON A SLIGHT INCLINE. PUSHED ACCELERATOR ENGINE REVS AND NOTHING. NO POWER IS TRANSFERRED TO THE DRIVE WHEELS. TRIED SEVERAL TIMES. I THOUGHT I ACCIDENTALLY MOVED THE SHIFT TO NEUTRAL. NOPE. TRIED AGAIN AND JUST ENGINE REV, NO MOVEMENT. PUT IN NEUTRAL AND SHIFTED BACK TO DRIVE AND FINALLY GOT GOING. NEXT INTERSECTION I HAD TO MAKE A LEFT AGAINST OPPOSING TRAFFIC AND CHICKENED OUT UNTIL THE LIGHT CHANGED TO RED. SAME [XXX] THING OCCURRED! COULD HAVE BEEN T-BONED AND WHOSE FAULT WOULD IT HAVE BEEN? MINE SINCE THERE IS NO OWNING UP TO THE ISSUE WITH HYUNDAI AND NO INDICATION OF THE ISSUE RECORDED BY THE CAR'S COMPUTER! NO ENGINE LIGHT OR ANY OTHER INDICATION RECORDED BY THE VEHICLE THAT THERE IS A PROBLEM. HOW MANY PEOPLE HAVE ALREADY HAD ACCIDENTS DUE TO THIS ISSUE AND WERE DEEMED AT FAULT BY THEIR INSURANCE? THIS LINK SHOWS EXACTLY WHAT OCCURS. WATCH AND LISTEN. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 13,700
NO DRIVE GEAR OR REVERSE GEAR SOMETIMES AND SPORADICALLY, TAKE OFF FROM DRIVE OR REVERSE. NO POWER ON TAKE OFF IT REVS RPMS.AT AN STAND STILL AT A CORNER OR A RED LIGHT OR IN TRAFFIC ON A BUSY HIGHWAY IT JUST REVS RPMS YOU HAVE TO KEEP TAKING IN AND OUT OF GEAR AND HOPE YOUCAN MAKE IT HOME WITHOUT NO ONE CRASHING INTO THE BACK OF YOU OR CAR LUNGING FORWARD INTO SOME 1 ELSE.
HYUNDAI TUCSON 2016,1300 MILES. IN HEAVY STOP AND GO TRAFFIC ON GW BRIDGE, TRANSMISSION OVERHEATING WARNING (PULL OVER SAFELY) CAR WOULD NOT MOVE, AFTER 5 HARROWING MINUTES WAS ABLE TO DRIVE, TAKEN TO DEALER, "NEVER HEARD OF THIS BEFORE" COULD NOT FIX BECAUSE NOTHING WRONG. SO MUCH FOR ,100000 MILE WARRANTY. HAVE SINCE DISCOVERED SOMEONE ELSE WENT TO SAME DEALERSHIP AFTER I DID, THE MANAGER,BARRY, SAID"I HAVE NEVER HEARD OF THIS". SO FAR NO ONE HAS BEEN HURT BUT IT'S JUST A MATTER OF TIME. BY THE WAY, ON MY REPAIR RECEIPT THERE WAS A SUGGESTION THAT I LEARN TO DRIVE PROPERLY!!!!!
Mileage: 1,300
WHILE STOPPED, WITH CAR IN DRIVE, PRESSING ACCELERATOR ENGINE REVS (4 TO 5 ON THE GAUGE) BUT DOES NOT GO FORWARD. CAR THEN JERKS FORWARD AND THEN FINALLY MOVES. I SAT THRU 3 RED LIGHTS BEFORE THE CAR ACTUALLY MOVED. THIS OCCURS ON CITY STREET THIS OCCURRED ONCE BEFORE BUT THE FORWARD MOTION "CAUGHT" QUICKER THAN THE LAST TIME AT THE SAME TIME THIS OCCURRED THE AC FAILED AS DID THE BLUETOOTH. THE PHONE SAID IT WAS CONNECTED BUT THE CAR SAID IT WAS NOT . THE AC FAN WORKED BUT BLEW HOT AIR. THE AC AND PHONE WORKED AFTER TURNING OFF CAR AT DEALERSHIP. THE TECH AT DEALERSHIP CAPTURED ON VIDEO THE GEAR CLEARLY IN DRIVE AND THE CAR WAS ROLLING BACKWARD. SERVICE CENTER SAID NO ERROR CODES WERE RECORDED. HYUNDAI USA HAS NO INFORMATION TO GIVE ME. CAR HAS BEEN AT DEALER SERVICE DEPT FOR 11 DAYS NOW. CONCERN IS SAFETY OF VEHICLE TO MYSELF AND OTHERS WITH THE SUDDEN ACCELERATION AND CAR GOING IN REVERSE WHILE IN DRIVE.
Mileage: 17,000
AS I WAS RETURNING FROM LUNCH TO WORK ON A LOCAL HIGHWAY THE TRANSMISSION STARTED TO SLIP AND ACT ABNORMAL. FROM STOPPING AT STOP LIGHTS TO RUNNING THE VEHICLE AT THE POSTED SPEED LIMITS I FELT I WAS GOING TO CAUSE AN ACCIDENT BECAUSE THE CAR JUST ACCELERATED AND SLOWED DOWN. THE RPMS OF THE ENGINE INCREASED AND DECREASED DURING THIS TIME. I AM NOW, VERY CONCERNED WITH MY/MY FAMILY'S SAFETY AND OTHERS ON THE ROAD BECAUSE OF THIS. THIS NEEDS IMMEDIATE ATTENTION BECAUSE MY CAR HAS ONLY 4,000 MILES. THERE ARE OTHER PEOPLE IN THE HYUNDAI FORUMS THAT ARE COMPLAINING ABOUT THIS ISSUE, WHICH MAY NOT BE AFFECTING ALL VEHICLES BUT IT SHOULD BE A MAJOR CONCERN CONSIDERING THE ACCELARATION AND SLOWING DOWN ISSUES I EXPERIENCED TODAY. ONCE I GATHERED ENOUGH COURAGE TO CONTINUE DRIVING DESPITE THE ERROR MESSAGE AND CHECK ENGINE LIGHT (SEE PHOTOS ATTACHED OF ERROR MESSAGE AND CHECK ENGINE LIGHT) I IMMEDIATELY TOOK IT TO MY NEAREST HYUNDAI DEALER. SINCE I COULDN'T WAIT FOR MY CAR I HAD THE DEALER REPRESENTATIVE DROP ME OFF AT WORK. THE DEALER CALLED ME BACK ABOUT 1.5 HOUR LATER EXPLAING THAT THEY RESET THE COMPUTER (WHATEVER THAT MEANS). I PICKED UP MY TUCSON AND IT APPEARS THAT RESETTING THE COMPUTER DID CLEAR THE ERROR AND THE ISSUE BUT I AM EXTREMELY CONCERNED FOR MY LIFE THAT THIS WILL HAPPEN SOMEWHERE ON THE HIGHWAY SINCE MY NORMAL HOME TO WORK AND BACK ROUTE HAS HIGHWAYS.
Mileage: 3,930
ISSUE HAS OCCURRED 6 TIMES. AFTER COMING TO A STOP AT A STOP SIGN ON A CITY STREET, THE VEHICLE WILL NOT ACCELERATE WHEN THE TRAFFIC LIGHT TURNS GREEN. THE CAR IS STILL IN DRIVE AND THE ENGINE RPM'S INCREASE TO 4000-5000 BUT, THE CAR DOESN'T MOVE. IT FEELS LIKE THE PARKING BRAKE IS ON (IT IS NOT) AND DEPRESSING THE GAS PEDAL DOES NOTHING MORE THAN REV THE ENGINE. IT'S LIKE STEPPING ON THE GAS WITH THE TRANSMISSION IN PARK OR NEUTRAL.
Mileage: 3,000
I PULLED INTO THE DRIVE THRU LINE AT BANK BEHIND ANOTHER VEHICLE. I PLACED THE TUCSON INTO PARK, BUT LEFT THE ENGINE RUNNING WHILE THE PERSON IN FRONT OF ME PROCESSED THEIR TRANSACTION. WHEN IT WAS MY TURN I MOVED THE VEHICLE INTO PARK AND PRESSED THE GAS PEDAL TO MOVE FORWARD BUT THE VEHICLE DID NOT MOVE. THE RPMS MOVED INTO THE 3000 AND 4000 RANGE BUT THE CAR DID NOT MOVE. EMERGENCY BRAKE WAS NOT ON. VEHICLE WAS IN DRIVE. NO ERRORS OR WARNING LIGHTS ON DASHBOARD. I MOVED THE VEHICLE INTO AND OUT OF PARK AND NEUTRAL SEVERAL TIMES BEFORE THE TRANSMISSION ENGAGED AND ALLOWED ME TO EASE FORWARD. I PLACED THE CAR BACK INTO PARK WHILE MY TRANSACTION WAS PROCESSED. AFTER MY TRANSACTION WAS COMPLETE I PLACED THE VEHICLE BACK INTO DRIVE AND ATTEMPTED TO PULL FORWARD. ONCE AGAIN HIGH RPMS AND ENGINE REVVING VERY LOUDLY BUT NOT MOVING ANYWHERE. I TRIED THE SHIFTING GEARS TRICK SEVERAL TIMES AND IT STILL DID NOT WORK. THE DRIVE THRU LANE HAD TO BE SHUT DOWN WHILE I WAS TRYING TO GET MY VEHICLE TO MOVE. AFTER TURNING IT OFF AND BACK ON A FEW TIMES IT FINALLY WORKED AND I WAS ABLE TO GET INTO A PARKING SPOT. I CALLED MY HUSBAND. HE ARRIVED APPROXIMATELY 30 MINUTES LATER. HE STARTED THE VEHICLE AND DROVE AROUND THE PARKING LOT. HE REPORTED THAT WHEN THE VEHICLE CAME TO A COMPLETE STOP (THOUGH STILL IN DRIVE) HE WOULD THEN ATTEMPT TO ACCELERATE AND THE ENGINE WOULD REV TO HIGH RPMS FOR 3-10 SECONDS BEFORE FINALLY ENGAGING AND CAUSING A QUICK JERKY JACK RABBIT START. EVEN WITH THE DUAL CLUTCH TRANSMISSION, THE PREVIOUS 7,400 MILES DRIVEN IT WOULD ONLY REV TO APPROX 1200 RPMS PRIOR TO ACCELERATING. DECIDED TO TAKE TO DEALERSHIP. CAR TURNED OFF WHILE REMOVING ITEMS. WHEN TURNED BACK ON AND DRIVING TO DEALERSHIP PROBLEM DID NOT OCCUR. DEALERSHIP KEPT VEHICLE FROM FRIDAY AFTERNOON TO MONDAY. THEY STATED THEY WERE UNABLE TO RECREATE AND THAT THERE WERE NO ERROR CODES IN THE COMPUTER.
Mileage: 7,444
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Mileage: 2,000
TUCSON WITH 4139 MILES, CAME TO A TRAFFIC LIGHT, STOPPED, WENT TO MOVE, TACH CLIMBED TO 6 GRAND AND TUCSON WOULD NOT MOVE. SHIFTED FROM DRIVE TO PARK A FEW TIMES AND THE TRANSMISSION FINALLY ENGAGED AND THE TUCSON PROCEEDED FORWARD IN A JERKY MOTION BUY FINALLY SMOOTHED OUT. WENT ANOTHER 600+ MILES WITHOUT IT OCCURRING AGAIN. NO CHECK ENGINE LIGHT CAM ON AND NO DIAGNOSTIC CODES THROWN. I CONTACTED HYUNDIA C/C BY EMAIL EXPLAINING THE ISSUE WHICH FROM RESEARCHING, FOUND THAT IT IS NOT AN ISOLATED INCIDENT. THIS IS S SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.
Mileage: 4,139
THE FIRST TIME I WAS AT A RED LIGHT, WHEN IT TURNED GREEN AND I PRESSED THE ACCELERATOR THE CAR WOULD REV BUT NOT MOVE. TRIED A FEW TIME THEN HAD TO GO INTO PARK AND DRIVE AGAIN AND THEN IT WORKED. THE SECOND TIME I WAS BACKING UP FROM A PARKING SPACE AND REVVED THE MOTOR 6 TIMES AND THE CAR WOULD NOT MOVE. HAD TO PUT IN PARK AND THEN IN REVERSE. IT MOVED VERY SLOWLY AND WAS REVVING BECAUSE I HAD TO PUSH ON THE ACCELERATOR MORE THAN I WANTED . I WAS AFRAID BOTH TIMES THE CAR WOULD SHOOT FORWARD (OR BACKWARD THE SECOND TIME). THE SHIFTING IS ALSO STRANGE IN THE CAR, IT JERKS FORWARD WHEN YOU PRESS ON THE ACCELERATOR BECAUSE IT STARTS SO SLOWLY AND THEN SEEMS TO JUMP INTO GEAR.
Mileage: 1,350
I HAVE 4000 MILES ON THIS CAR AND ALREADY HAVE HAD IT IN THE SHOP 5 TIMES! TRANSMISSION- IS VERY JERKY, DOESN'T HAVE PICK UP MOST THE TIME, DOESN'T SHIFT RIGHT AWAY IT TAKES A MOMENT TO KICK IN WHILE RPM'S ARE JUMPING. HESITATION FROM A DEAD STOP, ONCE AT A DEAD STOP AND YOU SLOWLY TAKE FOOT OFF BREAK THE RPM'S DROP AND THE CAR SHUTTERS AND FEELS LIKE ITS GOING TO DIE! DEALER SAID ITS NORMAL FOR A DUAL CLUTCH BECAUSE ITS LIKE A MANUAL AND THAT I NEED TO DRIVE 2 FOOTED OR DEAL WITH IT. I ALSO HAD IT TO DEALER SAY PRIOR TO THIS TIME, IT'S BECAUSE THE DUAL TRANSMISSION IS STAYING IN SECOND GEAR AND THAT'S NORMAL AND THAT'S WHY IT FEELS LIKE ITS GOING TO DIE. TRANSMISSION NEVER SHIFTS THE SAME.. WHEN IN ECO IT WORSE AND WHEN IN SPORT MODE IT VERY JERKY AND THE SHIFTING IS AWFUL AND NEVER SMOOTH. BOTTOM LINE IS THIS.. FEELS LIKE THE TRANSMISSION HAS NO IDEA WHEN TO SHIFT AND OR HOW TO SHIFT. THE RPM'S GO UP BUT THE CAR DOESN'T SEEM TO PICK UP SPEED LIKE IT SHOULD AS FAR WHERE THE RPM'S ARE AT, ALWAYS REVS UP BEFORE IT WILL EVEN MORE. ALSO WHEN AT HIGHWAY SPEEDS IT TAKES A LOT TO KICK IT DOWN TO PICK UP SPEED WHICH IS VERY DANGEROUS. THE VIBRATION AT HIGHER SPEEDS IS HORRIBLE . HAD TIRES ROTATED AND BALANCED 2 TIMES ALREADY AND IT TILL HAS NOT FIXED THE PROBLEM. DEALERSHIP DOESN'T SEEM TO FIND T TO BE THAT BIG OF A DEAL. HWY SPEEDS THE CABIN SOUND LIKE YOU HAVE ONE WINDOW OPEN AND YOU GET THAT SOUND OF BEING IN A TUNNEL. SINCE DAY 1 WHEN PUTTING CAR IN REVERSE AND THEN TO DRIVE, THERE IS A CLUNKING POPPING SOUND FROM THE BACK OF CAR AFTER IT HITS ABOUT 20 MPH. HAD THAT LOOKED AT 3 TIMES AND THEY CAN'T FIGURE IT OUT. IT IS MUCH LOUDER AND MORE OFTEN NOW WITH MORE MILES DEAL SAYS ALL MY PROBLEMS ARE NORMAL AND NOTHING THEY CAN DO BUT TO DEAL WITH IT. WORST CAR I HAVE EVER OWNED!!!!! HAD IN SHOP 6 TIMES ALREADY IN 9 MONTHS AND HYUNDAI WILL DO NOTHING TO HELP . *TR
Mileage: 300
I LOVE MY CAR AND I JUST HAD IT IN FOR ITS 15,000 MILE CHECKUP LAST WEEK AND THEN ON SATURDAY I AM AT A RED LIGHT ON A BUSY ROAD AND LIGHT TURNS GREEN AND MY CAR WON'T MOVE, IT WAS ACTING LIKE I HAD IT IN PARK BUT IT WAS IN DRIVE. SO I PUT IT IN PARK AND THEN DRIVE NOTHING SO I DID THIS A FEW TIMES AND THEN IT FINALLY WENT. I WAS VERY THANKFUL THAT EVERYONE STUCK BEHIND ME DID NOT GET IMPATIENT. THE CAR DID THE SAME THING LATER IN THE DAY IN A PARKING LOT AND THEN THE NEXT DAY IN MY DRIVEWAY. I DO NOT FEEL SAFE DRIVING THIS CAR. SO MONDAY MORNING I CALLED THE DEALER THEY SAID TO CALL ROADSIDE ASSISTANCE AND HAVE IT BROUGHT TO THEM. ON WEDNESDAY I WENT AFTER WORK TO PICK UP MY CAR - THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND NO ERROR CODES CAME UP. I AM ACTUALLY NERVOUS DRIVING MY CAR NOW, I AM HOPING THAT IT DOES NOT HAPPEN AGAIN, BUT IF IT DOES AND THEY DO NOT FIX IT I WILL BE GETTING ANOTHER VEHICLE.
Mileage: 15,100
PURCHASED JANUARY 2016 - LIMITED AWD WITH FACTORY INSTALLED TOW HITCH. IMMEDIATELY NOTICED FLICKERING INTERIOR LIGHTS AND BOTH HEAD LIGHTS LEAKED, ONE SIDE HAS BEEN REPLACED. LATER ON DEVELOPED HARD START UPS, SHIFTING AND ACCELERATION ISSUES. ALONG WITH INTERMITTING FRONT SAFETY SENSORS AND A GLITCHING CENTER CONSOLE/BACK UP CAMERA. 7,500 MILES IN THE AC STOPPED WORKING FROM FREEZING OVER. TOOK TO DEALER WHILE ON VACATION AND DISCOVERED A MELTED FUSE BOX COVER AND BURNT TOW HITCH/ECU WIRES WITH AN ABUNDANCE OF CORROSION. DEALERS COULD NO CONFIRM RESPONSIBILITY OF THE TOW HITCH HARNESS, CLAIMED IT WAS NOT FACTORY INSTALLED WHEN IT WAS FACTORY INSTALLED AND EVEN ON THE ORIGINAL WINDOW STICKER. WE CALLED HYUNDAI CORPORATE EVERYDAY FOR OVER A WEEK BEGGING FOR HELP WITH NO CALL BACKS. ROADSIDE WOULD NOT COVER A TOW TO THE SELLING DEALER. ENDED UP DRIVING OURSELVES AN HOUR SOUTH TO THE DEALER WHERE IT WAITS FOR A HYUNDAI ENGINEER TO FLY IN AND LOOK AT IT. THERE ARE RECALLS FOR THIS WIRING HARNESS IN OTHER MODELS, THE DEALER WASN'T EVEN ABLE TO ORDER A REPLACEMENT PART BECAUSE IT WAS DISCONTINUED. WE WERE NEVER NOTIFIED OF THIS AND THERE ARE NO RECALLS CURRENTLY OUT FOR OUR CAR. WE CONSIDER THIS A LIFE THREATENING ISSUE AS THE MELTING WIRES ARE A SERIOUS FIRE HAZARD ALONG WITH THE UNRELIABLE TRANSMISSION AND SAFETY SENSORS.
Mileage: 7,605
AT SEEMINGLY RANDOM TIMES, THE TRANSMISSION WILL SLIP COMPLETELY OUT OF GEAR AND THE ENGINE WILL JUST REV BUT NOT MOVE THE CAR. FEELS LIKE THE CAR IS IN NEUTRAL GEAR AND JUST REVVING THE ENGINE. ALMOST GOT HIT FROM A CAR AS WE PULLED OUT TO TURN RIGHT FROM A STOPPED POSITION AT A STOP LIGHT, PUSHED ON THE ACCELERATOR, AND THE CAR WOULD NOT MOVE AT ALL. JUST REVVED FOR ABOUT 5-6 SECONDS BEFORE FINALLY GOING INTO A GEAR AND MOVING THE CAR. VERY DANGEROUS SITUATION!! JUST WENT TO THE DEALER TO DAY TO HAVE IT LOOKED AT AND THEY SAID NOTHING WAS WRONG AND THE CAR WAS "WORKING AS DESIGNED."
Mileage: 7,000
VEHICLE DOES NOT MOVE FROM A STOPPED POSITIONING A CITY STREET HAS OCCURRED RANDOMLY 4 TIMES IN FIRST 2900 MILES. VEHICLES CURRENTLY HAS 3100 MILES. AFTER STOPPING AT A STOP SIGN, I DEPRESSED ACCELERATOR TO START MOVING AGAIN AND THE ENGINE REVS TO 3000-4000 RPMS,, BUT CAR DOES NOT MOVE. IT DOES NOT MOVE!!!! RELEASE ACCELERATOR, DEPRESSED ACCELERATOR AGAIN AND CAR JERKILY MOVES FORWARD AFTER 4 TO 5 SECOND HESITATION. TAKEN TO DEALER TWICE, AT FIRST VISIT NO ERRORS CODES FOUND AND DEALER ATTEMPTED TO EXPLAIN AWAY PROBLEM "AS THIS IS HOW THE NEW TRNSMISSION WORKS, IT HAS A SMALL HESITATION". SECOND TIME AT DEALERSHIP LAST WEEK FOR THIS RECURRENT PROBLEM. AFTER STOPPING, ENGINE REVS BUT CAR FAILS TO MOVE. AGAIN, NO ERROR CODES FOUND NOR DID CAR EXHIBIT PROBLEM FOR SERVICE TECH. DEALERSHIP TOLD ME TO CALL HYUNDAI CONSUMER RELATIONS TO LOG THE PROBLEM. THIS IS A SAFETY PROBLEM THAT NHTSA SHOULD LOOK INTO AS MANY OTHER ARE ALSO HAVING THIS PROBLEM.
Mileage: 700
WHEN STOPPED AND HITTING THE GAS PEDAL THERE HAVE BEEN OCCASIONS THAT THE TRANSMISSION WILL NOT ENGAGE AND THE VEHICLE WILL REV THE ENGINE AS IF IN NEUTRAL. THIS HAS HAPPENED TWICE, ONCE GOING UPHILL AND I HAD TO WAVE GARS BEHIND ME TO PASS. 1.6T ENGINE WITH THE DCT. THE DEALER SAYS THAT THIS IS THE VEHICLE'S WAY OF NOT HURTING THE TRANSMISSION. HOWEVER IT DOESNT SEEM TO ME, AN AVERAGE DRIVER WHO HAS OWNED MANY CARS AS IF THIS WOULD BE SAFE OR NORMAL FOR ANYTHING MOVING ON A ROAD.
Mileage: 1,400
PURCHASED NEW TUSCAN AND HAS 200 MILES ON IT. MY WIFE STARTED BACKING UP INTO OUR GARAGE AND WARNING LIGHT CAME ON STATING NOT TO DRIVE CAR DUE TO TRANSMISSION OVER HEADING. THE CAR WAS TOWED TO DEALER. AFTER A DAY THEY ADVISED US NOT TO DRIVE THE CAR IN THE ECO MODE AS THE TRANNY HEATS UP. I'M CONCERN THAT MY WARRANTY WILL RUN OUT AND THIS WAS SUCH A PROBLEM , IT WOULDN'T GET FIXED. I'M SURE ALL THE TESTS FOR MILEAGE WAS DONE IN THIS ECO MODE. PLUS SOMEONE NEEDS TO LOOK INTO THE FACT WHEN BACKING UP, IF YOU TAKE YOUR FOOT OF ACCELERATOR THE CAR ROLLS FORWARD. SOMEONE IS GOING TO GET RAN OVER THIS IS A MAJOR FLAW AND NEEDS TO BE ADDRESSED.
Mileage: 200
PROBLEM CONCERNS THE 7-SPEED DUAL CLUTCH TRANSMISSION. CLUTCH PLATES IN THE TRANSMISSION MAY NOT ENGAGE IN DRIVE OR ANY FORWARD GEARS AFTER STOPPING AT AN INTERSECTION, TOLL BOOTH, ETC. WHEN YOU APPLY POWER TO MOVE FORWARD THE CLUTCH PLATES INSIDE THE TRANSMISSION WILL NOT ENGAGE. EVEN PUTTING THE VEHICLE IN 1ST (VS DRIVE) DOES NOTHING. THE ONLY GEAR THAT WORKS WHEN THIS HAPPENS IS REVERSE. YOU'LL HAVE TO BACK YOUR WAY OUT OF THE INTERSECTION TO THE SIDE OF THE ROAD. VERY DANGEROUS! BE CAREFUL OF REAR-END COLLISIONS OR BEING SIDE-SWIPED AS FOLKS TRY TO GET AROUND YOU. TURN THE VEHICLE OFF AND LET IT SIT FOR 5-10 MINUTES. RESTART THE VEHICLE AND PUT TRANSMISSION IN DRIVE. GRADUALLY INCREASE RPM TO ABOUT 4,000, TRANSMISSION WILL START TO ENGAGE. CRAWL FROM THE SHOULDER TO A PLACE OF SAFETY. TURN THE VEHICLE OFF AND LET IT SIT FOR ANOTHER 10 MINUTES OR LONGER (IF POSSIBLE). MAKE SURE ALL SYSTEMS ARE OFF, EVEN INTERIOR LIGHTS (VERY IMPORTANT). ESSENTIALLY, THE COMPUTER THAT CONTROLS THE TRANSMISSION MUST HAVE TIME TO RESET COMPLETELY. RESTART THE VEHICLE AND TRANSMISSION WILL PROBABLY ENGAGE NORMALLY. HAVE TAKEN VEHICLE TO DEALER FOR SERVICE MULTIPLE TIMES, THEY TELL ME THEY SIMPLY CAN'T FIX IT, THERE'S SOMETHING WRONG WITH HOW THE TRANSMISSION WAS DESIGNED. DEALER HAS TRIED TO RESET AND RE-LEARN TRANSMISSION COMPUTER BUT PROBLEM CONTINUES. WATCH THIS YOUTUBE VIDEO FROM ANOTHER OWNER ABOUT THE PROBLEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS
Mileage: 2,900
AIR CONDITIONING SYSTEM WILL FREEZE UP DURING HOT AND HUMID WEATHER. THIS WILL HAPPEN REGULARLY AND CONSISTENTLY ABOUT EVERY 60-90 MINUTES. WE DISCOVERED THAT THE SOLUTION IS TO STOP, TURN VEHICLE OFF, AND LET SYSTEM THAW FOR 10-15 MINUTES. I HAVE TAKEN VEHICLE TO DEALER BUT THEY CAN'T FIND OR FIX THE PROBLEM. NO DIAGNOSTIC CODES RELATED TO THE ISSUE APPEAR IN THE COMPUTER SYSTEM AND DEALER CANNOT RECREATE THE PROBLEM IN THEIR SHOP.
Mileage: 3,400
TAKATA RECALL; WHILE IN TRAFFIC I LOST ALL THROTTLE RESPONSE AND CAR WOULD NOT ACCELERATE BUT ONLY DROPPED TO LOW RPM AND COASTED. NO WARNING LIGHTS. AFTER COASTING CAR BEGAN TO RESPOND TO ACCELERATOR. THIS HAS HAPPENED BEFORE BUT DEALER TOLD ME IT WAS TURBO DELAY ON 1.6T ENGINE AND FOUND NO PROBLEM. THIS IS NOT TURBO DELAY AND CAR IS NOW SETTING AT THE DEALER AS THIS LAST TIME MADE IT TO THE LOT ON LATE SATURDAY. NOT SAFE TO DRIVE HOME. WILL WAIT AND SEE WHAT THEY FIND BUT PROBABLY WILL NOT REPEAT OR GET FIXED. I NOW SEE OTHER WEB SITES GIVE SAME TYPE OF PROBLEM. ONLY HAS 6400 MILES ON IT SINCE 8/19/2015
ON JANUARY 11, 2016 I WAS GOING ON AN ENTRANCE RAMP TO INTERSTATE 10 IN JACKSONVILLE, FL. AND AS I WAS ENTERING THE INTERSTATE, THERE WAS A LAG TIME IN THE ENGINE, AND POWER WAS NOT GETTING TO THE WHEELS. I HAD THE ACCELERATOR FLOORED AND IT JUST WOULDN'T MOVE. THEN ALL OF A SUDDEN IT PROPELLED ME FORWARD VERY FAST. I HAD A SEMI RIGHT BEHIND ME, AND I COULDN'T GO ANYWHERE UNTIL IT FINALLY KICKED IN. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT IF THAT TRUCK WOULD HAVE HIT ME. THE VEHICLE HAD 4703 MILES ON IT. IT HAPPENED AGAIN ON A BUSY STREET ON MARCH 20, 2016. I HAD STOPPED AT A LIGHT, AND WHEN I WENT FORWARD, IT GOT UP TO 18 MPH AND THEN JUST NOTHING, NO MOVEMENT AT ALL. THE TACH SAID THE ENGINE WAS REVVING, BUT I WAS GOING NOWHERE. THIS HAPPENED AT THE NEXT 7 TRAFFIC LIGHTS/STOP SIGNS AND EACH TIME WAS THE SAME THING, 18 MPH STOPPING, AND PROPELLING ME AT 33 MPH. THIS WAS EACH AND EVERY TIME. THE MILEAGE WAS 6695 AT THE TIME. THERE IS A SERIOUS LAG TIME IN THE 1.6 LITER ENGINE, THAT HYUNDAI HAS BEEN MADE AWARE OF. I CONTACTED THEM BOTH TIMES, AND THE CASE # IS 8735263. THEY BASICALLY JUST TOLD ME TO TAKE IT TO A DEALERSHIP, BUT THEY COULDN'T FIND ANYTHING WRONG AS IT DIDN'T REGISTER ON THE COMPUTER EITHER TIME. THIS IS A VERY SERIOUS PROBLEM THAT HAS HAPPENED TO MANY, MANY OTHERS ACROSS THE US. I'M TERRIFIED TO DRIVE THIS CAR NOW AS I FEAR THAT IF IT HAPPENS AGAIN, I COULD BE KILLED, OR SOMEONE ELSE COULD BE HURT/ KILLED. THIS VEHICLE IS NOT SAFE TO DRIVE. I BOUGHT IT BRAND NEW IN SEPT.2015, AND IF I HAD BEEN TOLD THERE MIGHT BE A PROBLEM LIKE THIS, I WOULDN'T HAVE BOUGHT IT. I CAN'T GET RID OF IT, AND I CAN'T TRADE IT IN ON ANOTHER VEHICLE, SO I'M BASICALLY SCREWED AND STILL OWE 64 MORE PAYMENTS OF $332.00 ON IT. I FEEL THE DEALERSHIP AND HYUNDAI IS RESPONSIBLE FOR SELLING ME SOMETHING THAT COULD BE A POTENTIALLY VERY DANGEROUS SITUATION.
Mileage: 6,695
THE CAR DOES NOT ACCELERATE AT A LIGHT OR TRAFFIC. THE CAR IS ON AND REVS AND THE DIALS MOVE BUT DOES NOT DRIVE. THIS HAS HAPPENED 3 TIMES AND THE DEALER CANNOT FIND ANYTHING WRONG BECAUSE THE COMPUTER DOESN'T SHOW AN ISSUE. I AM SCARED TO DRIVE THE CAR.
Mileage: 7,000
PURCHASED VEHICLE 12/13/2015. TODAY (4/24/16) DRIVING VEHICLE IN NORMAL TO LIGHT TRAFFIC, FOUR TIMES VEHICLE LOST POWER. I STEPPED ALL THE WAY ON THE ACCELERATOR AND THE CAR WOULD NOT GO. VERY DANGEROUS AS THERE WERE CARS BEHIND ME. I HAD DRIVEN APPROXIMATELY 8 MILES WHEN THIS STARTED. CURRENT MILEAGE 4452. IF THIS HAPPENS WHEN ON FREEWAY/HIGHWAY I WOULD BE AFRAID OF GETTING HIT IN THE REAR.
Mileage: 4,452
MOTION ON HIGHWAY, TRANSMISSION JUST SLOWS CAR DOWN CAUSING CARS IN REAR ALMOST HITTING MY CAR. SOMETIMES WHEN GOING FROM STOP, TRANSMISSION DOES NOT GO IN CAR IN GEAR AND JUST REVS. WHILE GOING FROM STOP SIGN CAR STARTS TO GO THEN SLOWS DOWN BY ITSELF. THIS IS A NEW DOUBLE CLUTCH TRANSMISSION THAT DOES NOT WORK. HAD IT IN THE DEALER 3 TIMES. THEY PUT IN A NEW CLUTCH MOTOR AND IT WORKED WELL FOR 2 WEEKS. NOW IT IS BAD AGAIN ONE DAY SOMEBODY IS GOING TO GET KILLED.
Mileage: 5,000
ON 3 OCCASIONS MY 2016 HYUNDAI TUCSON STALLED WHEN APPROACHING AN ON RAMP TO A MAJOR INTERSTATE ROAD. THE LOSS OF POWER PLACED ME IN A VERY DANGEROUS POSITION, A SIMILAR STATE OF DANGER WHEN ENTERING A BUSY INTERSECTION. THIS VEHICLE IS EXTREMELY UNPREDICTABLE AND NEEDS TO BE RECALLED
Mileage: 957
I HAVE HAD PROBLEMS WITH THE 2016 TUCSON SINCE DAY ONE OF OUR 3 YEAR LEASE. ORIGINALLY I WAS GOING TO KEEP THE CAR AFTER THE LEASE, BUT THAT'S NOT GOING TO HAPPEN NOW. I HAVE THE SAME PROBLEMS AS MANY OTHERS WITH THE HESITATION FROM A STOP OR WHEN SLOWING DOWN AT A TURN - NO POWER. I ORDERED THE TURBO MODEL THINKING IT WOULD NOT HAVE POWER PROBLEMS, BUT NOW AFTER 6 MONTHS, I REALIZE THE CAR IS JUST NOT VERY GOOD AT MOVING FROM A STOP. THE DEALERSHIP SAID IT WAS NORMAL BECAUSE OF THE ELECTRONIC COMPUTER SYSTEM IN THE CAR. ANOTHER PROBLEM THAT OCCASIONALLY MANIFESTS IS THE ON-BOARD NAVIGATION SCREEN. PERIODICALLY IT WILL GO BLANK ON STARTING THE CAR AND WON'T COME ON AT ALL. THE ONLY CURE IS TO SHUT OFF THE CAR AND RESTART IT. TRIED TO SAVE MONEY WITH THIS MAKE AND MODEL, BUT GUESS I'LL GO BACK TO AN AMERICAN MADE CAR NEXT TIME. I WOULD CANCEL MY LEASE CONTRACT IF I THOUGHT IT WAS POSSIBLE.
THE FEW MONTHS OLD VEHICLE WOULD GET INTO A DEGRADED MODE AND SEVERELY HESITATE WHEN ACCELERATING FROM A STOP. THIS CREATED A DANGEROUS SITUATION WHERE I WAS ALMOST HIT BECAUSE THE VEHICLE WOULD NOT MOVE. IN ADDITION, THE VEHICLE IGNORED MANUAL SHIFTING AND STAYED IN DRIVE MODE EVEN WHEN THE SHIFTER WAS SET PHYSICALLY IN THE - AND + MANUAL MODE. DRIVING ON HIGHWAYS CAUSED THE ENGINE TO GROAN AND REV LOUDLY AS IT TRIED TO SHIFT INTO A GEAR. TURNING THE CAR OFF AND OPENING THE DOOR AND RESTARTING THE CAR SEEMED TO CORRECT THE ISSUES FOR A SHORT TIME. AFTER TWO WEEKS IN THE SHOP, IT WAS DETERMINED IT WAS A FAULTY CLUTCH ACCUATOR ASSEMBLY. THIS IS A VERY DANGEROUS CONDITION THAT APPEARS TO BE HAPPENING TO MANY AS SEEN ON FORUMS.
Mileage: 3,500
TWIN CLUTCH SEVEN SPEED TRANSMISSION NEEDS UPDATING HESITATES ON ACCELERATION FROM A START AT A RED LIGHT / STOP SIGN / ETC. JERKING AUTO & CREATING VIBRATIONS IN DRIVING AXLES HAD DEALERSHIP INSTALL TCM SW UPDATE {15-01-050} ON JAN 14 2016 STILL HAVE SAME RESULTS ON OCCASIONS HELP!!!!!!!!!
Mileage: 2,134
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
Mileage: 6