2019 HYUNDAI TUCSON Service Brakes Problems

on [XXX], we received the Tucson back from dealer from a complete engine replacement due to recall. On [XXX], our college son was returning to school from visiting a friend. He said he thought the car sounded a little different. There were no engine light warnings, so he didn't think much of it. About an hour into the trip, he started to smell gas, a few minutes later he started to smell smoke and saw smoke coming into the vehicle through the consoles. He looked behind him and saw a trail of fire and smoke. He decided to pull over but the brakes FAILED. He went into the median, applied the emergency brake and waited until the car slowed down. He was able to grab his phone that had fallen beneath his seat from driving onto the median. Once he was out of the vehicle, he could definitely see the car was on fire. It was entirely engulfed in flames within seconds. He called 911 and they were able to put out the fire within 30 minutes, but they commented that it was a difficult fire to extinguish. The car was completely destroyed front to back. We do not know if this problem started with engine, fuel tank or brakes. It is one thing when your car is on fire and you can pull over and get out. It is entirely another when you need to get out of your car but the brakes fail. You have to delay getting out of the car to ensure you don't hurt others on the road and save yourself before it explodes. We are lucky he is alive but are worried for others with this car. We thought we were done with car prolems after the engine replacement but we just moved onto another problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car barely has 50,000 miles on it and I had to replace all the tires rotors and brakes. Then a week later we were driving and it started making a funny noise and it would not drive more then 30 mph. I am going to have it towed to the dealership and see what the problem is. I have been reading about a lot of people with this same problem for faulty engine. I will sue them if this is the case this happened another time to me and I sued them under the lemon law

The contact owned a 2019 Hyundai Tucson. The contact stated that while the contact's wife was driving and parking the vehicle, the contact's wife depressed the brake pedal and the service brakes were inoperable. In addition, the contact stated that the anti collision braking system was inoperable and did not function as intended. The contact stated that due to the failure, the vehicle crashed into several oversize planters in the parking lot. In addition, the vehicle crashed into a wooden fence and then crashed into a tree. The contact's seventeen-year-old granddaughter was seated in the front passenger seat of the vehicle. The fire department and the police arrived on the scene. A police report and fire report were filed. The vehicle was towed to a local tow yard. The contact's granddaughter sustained a concussion and currently suffers from headaches. The contact's wife sustained an injury to the mouth due to the deployment of the air bag. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 27,000.

Mileage: 27,000

The contact owns a 2019 Hyundai Tucson. The contact stated while driving at approximately 40 MPH and slowing the vehicle, she observed that the vehicle in front was braking. The contact depressed the brake pedal and the pedal went to the floorboard as she was depressing it. The contact stated that she was pumping the brake pedal and she stated that the vehicle jerked and crashed into the rear end of the vehicle in front of her. No warning light was illuminated. The contact stated that her front end was damaged by the trailer hitch ball on the other vehicle. The contact stated that the hood was dented and the grill was broken, also there was damage to her headlights, and both lights were cracked. The damage to the other vehicle was minimal, only scratches. The contact's vehicle had to be towed. The contact stated she and the other driver were not injured. The police were on the scene and filed a report. The vehicle was towed to a collision center and was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.

Mileage: 38,000

The contact called on behalf of the owner who owned a 2019 Hyundai Tucson. The contact stated that while parked, the vehicle caught fire. The fire marshals extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was deemed totaled by the insurance company. The vehicle was towed to an unknown location. The contact related the failure to NHTSA Campaign Number: 20V543000 ( Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The failure mileage was unknown. The contact stated the goal is to recover costs for Dollar General for this damage.

The contact owns a 2019 Hyundai Tucson. The contact stated that while his wife was driving at low speeds, pulling into a parking spot on an incline, the vehicle accelerated and failed to stop. Then the vehicle traveled through several 15-gallon pots with trees, a patio, elliptical machines, and a wooden fence. The driver veered to the left, went down a mountain approximately 30 feet, continued down the hill, and crashed into a pine tree where it came to a halt. The occupant in the front passenger seat sustained a concussion. The driver sustained injuries to her lip and medical attention was provided. There were no warning lights illuminated. The vehicle was towed to the police station. A police report was filed. There was no reported fire. The driver's side front and passenger side front air bags were deployed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who provided claim number 21135585, and had the vehicle inspected but indicated the brake pedal had not been depressed but no additional assistance was provided. The failure mileage was approximately 27,000.

Mileage: 27,000

FEEL LIKE THE EMEGENCY BRAKE IS GETTING STUCK BUT THE DEALER TELLS ME IM WRONG BUT THEY NEVER TEST DROVE IT

I needed to stop quickly, but not unreasonably fast. I had time to consider my passenger and that this would be a quick stop for them. I then firmly applied the brakes and it felt like something kicked in causing the car specifically not to stop or slow down as expected. I subsequently had to push harder and harder to try to get the car to stop, which it didn't in time and I t-boned another vehicle (minor) that then left the scene. My passenger, who I do not have a relationship with and had just met that night, turned to me and said "you're car didn't stop." She noticed this as well. Upon having it fixed at the auto body shop, they found that "the brake pedal is below the gas pedal and keeping brakes applied when brake pedal is released. The brake pedal assembly is bend and holding brake pads applied when driving." I spoke to the technician (owner?) who said that "if the pedal assembly is bending instead of stopping then it is possible that this caused it." He also suggested that "brake assemblies don't bend" and that he has never seen or heard of one bending in his decades of work. All I know is that I applied the brakes quickly, but not unreasonably and the car reacted in a way causing it not to stop when it should have. Whether this was a problem with the ABS or the brake pedal assembly bending, I am not sure. I do want to document that this car did not stop as it should have and feel that a mechanical problem caused this collision. Fortunately we made light contact with the other vehicle, the air bags did not go off and there were no injuries. There was, however serious risk of injury should cars have been only a few feet further in any direction. This car was repaired by a body shop.

I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let Hyundai know that I no longer own the vehicle. Despite multiple communications with Hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find Hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing NHTSA.

Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but i believe could be something to do with a lawsuit which is why they refuse to speak with me.

A RECALL NOTICE FROM HYUNDAI WAS ISSUED LAST FALL AND WE IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR DONE. WE WERE TOLD THEY DIDN'T HAVE THE PART AND IT WAS ON ORDER. SIX MONTHS LATER AND MULTIPLE CALLS AND MESSAGES TO TWO DIFERENT DEALERSHIPS AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED. THIS IS UNACCEPTABLE.

WE RECEIVED A RECALL NOTICE FROM HYUNDAI LAST FALL AND IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR. MADE AN APPOINTMENT AND TOOK THE CAR FOR WORK TO BE TOLD THEY DIDN'T HAVE THE PART. SEVEN MONTHS LATER AND MULTIPLE CALLS AND MESSAGES AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED.

VEHICLE WAS RECALLED IN SEPTEMBER. MADE APPOINTMENT FOR RECALL REPAIR IN NOVEMBER. APPOINTMENT WAS CANCELED DUE TO THE PART NOT BEING AVAILABLE. MADE ANOTHER APPOINTMENT IN EARLY FEBRUARY AND THAT WAS THE SAME STORY.

Mileage: 5,000

MY VEHICLE IS RECALLED TO FIX MY ABS. HAVE CALLED THE HYUNDAI DEALER (WEISNER) TWICE (MARCH 17TH AND APRIL 6TH) TO ARRANGE APPOINTMENT TO REMEDY THE PROBLEM. THEY SAY ON EACH OCCASION, THEY ARE WAITING FOR PARTS TO BE DELIVERED. AM WAITING FOR THEIR CALL TO BRING IN MY VEHICLE.

TOOK THE VEHICLE TO GET THE SUBJECT 195 ( 20V543000) RECALL PERFORMED. UPON ARRIVING TO HALL HYUNDAI IN NEWPORT NEWS, THEY INFORMED ME THAT PARTS WERE NOT AVAILABLE. I PREVIOUSLY ASKED THEM UPON MAKING THE APPOINTMENT IF THEY HAD PARTS IN STOCK. THEY ASSURED ME THEY DID. PRIOR TO THIS, I ATTEMPTED TO HAVE THE RECALL PERFORMED AT PEARSON HYUNDAI IN RICHMOND, VA ON TWO SEPARATE OCCASIONS. I CALLED THE SERVICE DEPARTMENT A COUPLE WEEKS PRIOR TO THE APPOINTMENTS TO ENSURE THEY HAD PARTS, EACH TIME I WAS TOLD THEY DID. HOWEVER, UPON ARRIVING EACH TIME THE INFORMED ME THEY HAD NO PARTS. I WAS ALSO TOLD BY A PARTS WORKER THAT THE DEALERSHIP WAS PUTTING ANY NEW PARTS RECEIVED INTO THE VEHICLES ON THE LOT SO THEY CAN BE SOLD. THIS VEHICLE REMAINS A SAFETY CONCERN SINCE MULTIPLE DEALERSHIPS DO NOT HAVE THE PARTS TO REPAIR.

Mileage: 15,400

RECEIVED SAFETY RECALL LETTER NHYSA 11/2020 RECALL NUMBER 20V-543 STATING MY CAR HAS FAULTY ANTI-LOCK BRAKE SYSTEM("ABS")DEALER STATES THEY WILL INSTALL THE NECESSARY PARTS TO CORRECT DEFECT. TO DATE 3/24/21 HAVE NOT BEEN CONTACTED TO MAKE CORRECTION. I HAVE CONTACTED THE DEALER ON THE FOLLOWING DATES: 11/10/20, 12/11/20, 1/11/21, 1/12/21, 3/25/21. I HAVE BEEN CONTINUALLY TOLD THE PART IS ON BACK ORDER. THE LETTER STATES THERE IS A RISK OF AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE. WHAT RECOURSE DO I HAVE TO REMEDY THIS PROBLEM AND SECURE MY SAFETY?

I WAS SENT A RECALL NOTICE BY HYUNDAI AND I SCHEDULED THE SERVICE APPOINTMENT WITH A LOCAL DEALERSHIP AS DIRECTED. WHEN I SHOWED UP FOR MY APPOINTMENT I WAS TOLD THERE WAS "NO FIX" YET.

HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2019-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE AN ENGINE COMPARTMENT FIRE CAN INCREASE THE RISK OF INJURY OR CRASH

Mileage: 11,000

I MADE AN APPOINTMENT WITH O'BRIEN HYUNDAU OF FORT MYERS, FL ON 1/13/2021 FOR NHTSA RECAL 20V-543 ABS-ANTILOCK BRAKE SYSTEM RECALL. WHEN I ARRIVED AT THE DEALER TO HAVE A NEW ABS SYSTEM PART INSTALLED, THEY SAID THEY DID NOT HAVE THAT PART IN STOCK. THEY SAID THEY WOULD NOTIFY ME WHEN IT WAS IN STOCK. ON 3/1/2021, I CONTACTED THE DEALER(O"BRIEN HYUNDIA OF FORT MYERS) BECAUSE I HAD NOT HESRD ANYTHING FROM THEM SINCE 1/13/2021. I ASKED THEM WHEN THE ABS PART WOULD BE IN FOR THE RECALL. AGAIN, THEY SAID THAT THEY DID NOT HAVE THE PART AND WOULD NOTIFY ME WHEN THEY HAD IT. I AM VERY CONCERNED THAT THIS RECALL CAN NOT BE FIXED BY THE DESLER, BECAUSE IT IS A SERIOUS PROBLEM AND CAN START A FIRE IN THE VEHICLE.

FEBRUARY 25TH I TOOK MY TUCSON TO THE HYUNDAI DEALERSHIP FOR MY RECALL TO BE DONE AND EVERYTHING SEEMED TO BE FINE THAT DAY. SUNDAY FEBRUARY 28TH I STARTED MY CAR AND WENT TO RELEASE THE PARKING BRAKE AND MY EPS LIGHT WAS ON AND MY PARKING BRAKE WAS STUCK I COULD NOT GET IT TO COME OUT OF BEING ENGAGED AFTER MESSING WITH THE BUTTON FOR A WHILE AND TURNING MY CAR OFF AND BACK ON I WAS ABLE TO DISENGAGE AND THE EPS LIGHT FINALLY WENT OFF. LATER ON THAT DAY I WAS LEAVING WORK PUT MY CAR IN REVERSE AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR NO BREAKS. I SLOWLY DROVE DOWN THE ROAD AND PARKED AT THE VEHICLE TURNED IT OFF RESTARTED IT AND I HAVE SOME BREAK NOW BUT THEY'RE SQUISHY SQUISHY. THERE IS ALSO A EXTREMELY LOUD GRIND TO THE BRAKES SINCE SUNDAY THE 28TH OF FEBRUARY

Mileage: 11,000

MY CAR IS ON RECALL, I CONTACTED HYUNDAI DEALERSHIPS FOR REPLACEMENT. THEY SAID IT MAY TAKE WEEKS OR A MONTH. I WAITED FOR MORE THAN 5 MONTH. THEY JUST KEEP TELLING ME THEY'RE OUT OF STOCK.

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (855) 256-8524) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 55,000

I WENT TO THE DEALER, THE PART FOR REPAIR WAS NOT AVAILABLE, THEY SAID THEY WOULD CALL ME, THAT WAS 6 MONTHS AGO :(

HYUNDAI IS NOT MAKING THE REPLACEMENT EASILY AVAILABLE. I HAVE MADE TWO APPOINTMENTS TO HAVE HE ISSUE FIXED AND HAVE BEEN TOLD THE PART IS NOT IN.

MY 2019 TUCSON HAS BEEN GETTING HORRIBLE GAS MILEAGE AND ALSO MAKING SOME STRANGE NOISES THAT I'M UNSURE OF WHAT THEY ARE. IT'S ALSO ACTING LIKE IT HAS NO POWER INSTALLING ON A PRETTY REGULAR BASIS SINCE THE DEALERSHIP HAS STATED NOTHING'S WRONG WITH IT AND MY VEHICLE HEALTH REPORT CONTINUES TO STATE NOTHING IS WRONG I DECIDED TO GET A OBD2 ADAPTER TO PLACE ON IT SO I COULD SEE WHAT WAS HAPPENING. WHILE THE VEHICLE IS RUNNING AT IDLE DOESN'T MATTER IF IT IS COLD OR WARM THE THROTTLE BODY SENSOR DOES NOT GO UNDER A 10 SO IT'S OBVIOUSLY STICKING I DON'T KNOW IF IT IS DEFECTIVE OR IF IT'S BEEN LIKE THAT FOR SOME TIME BUT IF THE THROTTLE BODY IS STUCK THEN THAT'S GOING TO CAUSE IT TO STALL THAT'S GOING TO MAKE IT BURN MORE GAS THAT'S GOING TO MAKE IT RUN PRETTY CRAPPY AND BE KIND OF HIT AND MISS. THE VEHICLE'S BRAKES ARE ALWAYS GRINDING AND SQUEALING. THERE IS ALSO A WINE AND A TAPPING CLICKING SOUND COMING FROM UNDER THE HOOD I DON'T KNOW IF IT'S A BAD PULLEY OR BEARING OR A LOOSE HEAT SHIELD OR WHATEVER BUT IT'S NOT INJECTORS THERE'S SOMETHING UNDER IT. THE RPMS ARE CONTINUOUSLY GETTING STUCK THE GAUGES ARE GETTING STUCK, THIS CAR MALFUNCTIONS EVERY DAY.

Mileage: 11,400

UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. I WAS CONTACTED BY ONE DEALERSHIP AND HAD AN APPOINTMENT SCHEDULED FOR MID DECEMBER 2020. UPON ARRIVING, THAT DEALERSHIP TOLD ME I DID NOT HAVE AN APPOINTMENT SCHEDULED EVEN THOUGH I RECEIVED AN EMAIL CONFIRMATION FOR THE APPOINTMENT FOR THE RECALL REPAIR. THEY TURNED ME AWAY AND TOLD ME THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. IT'S BEEN ALMOST TWO MONTHS SINCE AND HAVE NOT HEARD FROM THE DEALERSHIP. I'VE CALLED BOTH DEALERSHIPS TO FOLLOW UP WITH THEM AND EACH DEALERSHIP INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED YET AND THUS THEY COULD NOT PERFORM THE RECALL REPAIR. I DON'T BELIEVE THIS RECALL REPAIR IS BEING PERFORMED IN A TIMELY MANNER AND I FEEL LIKE MY CAR IS UNSAFE TO DRIVE.

HYUNDAI RECALL 195 POSSIBLE FIRE DUE TO CORROSION IN ABS SYSTEM WAS ISSUED OVER THREE MONTHS AGO. I'VE CALLED 3 DIFFERENT DEALERS AND AS OF YESTERDAY THEY STILL DO NOT HAVE THE PARTS TO FIX THE PROBLEM. IF THIS IS A TRULY SERIOUS PROBLEM AND I'M SUPPOSED TO PARK MY CARE OUTSIDE THEN WHY AREN'T THE REPLACEMENT PARTS AVAILABLE. THIS IS UNACCEPTABLE TO ME

Mileage: 4,000

I HAVE AN ANTI-LOCK BRAKE SYSTEM RECALL NOTICE FROM OCT 2020 NTSA RECALL NUMBER 20V-543 AND HYUNDAI RECALL NUMBER 195. I HAD AN APPOINTMENT WITH MY DEALER TO HAVE THE RECALL SERVICE PERFORMED NOV 12, 2020. THEY CANCELLED THAT APPOINTMENT BECAUSE THE PART WAS NOT IN STOCK. THEY SAID THEY WOULD CALL ME WHEN THE PART BECAME AVAILABLE AND NEVER DID. I CALLED THEM TODAY 01/28/2021 TO CHECK AND THEY SAID THE PART IS STILL ON BACKORDER. THREE MONTHS IS TOO LONG TO WAIT FOR RECALL SERVICE!!

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL AND MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I BOUGHT THIS CAR FROM MAXON AND AFTER COUPLE MONTH I GOT RECALL LATTER FROM COMPANY AND I MADE APPOINTMENT WITH MAXON HYUNDAI THEY ALWAYS TOLD ME THEY DON'T HAVE (ABS) PART TO REPLACE IT

Mileage: 3,000

I HAVE BEEN TRYING TO TAKE CARE OF THIS OPEN AND DANGEROUS RECALL TO THE ABS BRAKING SYSTEM SINCE AUGUST 20, 2020. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES REGARDING THE PARTS FOR THIS RECALL AND HAVE BEEN TOLD THAT THEY ARE STILL ON BACK ORDER. I JUST HEARD YESTERDAY THAT HYUNDAI IS RECOMMENDING TO PARK THE VEHICLE OUTSIDE DUE TO A POSSIBLE RISK OF THE CAR CATCHING FIRE. THIS TO ME IS AN IMPORTANT RECALL THAT I HAVE BEEN TRYING TO FIX FOR THE LAST 5 MONTHS BUT HAVE NOT BEEN ABLE TO DUE TO THE PARTS NOT BEING AVAILABLE. I HAVE CONTACTED THE HYUNDAI DEALER WHERE I PURCHASED THE VEHICLE TODAY AND THEY TOLD ME THEY DO NOT HAVE A TIME FRAME AS TO WHEN THE PARTS WOULD BE AVAILABLE OR WHEN THEY WOULD BE RECEIVING THEM. THIS IS COMPLETELY UNACCEPTABLE AND HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR NOT BEING ABLE TO HAVE THESE CRUCIAL PARTS FOR A BRAKING SYSTEM AVAILABLE FOR THE LAST 5 MONTHS FOR MYSELF AND FOR THE COUNTLESS OTHER COSTUMERS WHO ARE PROBABLY WAITING EVEN LONGER. THEY DO NOT HAVE A PROBLEM SELLING/LEASING YOU A VEHICLE AND TAKING A PAYMENT EVERY MONTH AND IT SEEMS LIKE THEY DON'T VALUE A LIFE SINCE THEY COULD CAUSE A VEHICLE FIRE. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND SHOULD BE ASSESSED A FINE FOR EVERYDAY DAY OVER THE REQUIRED TIME BY LAW THAT THEY HAD TO FIX THE ISSUE.

RECEIVED RECALL NOTICE 20V-543 REGARDING THE ANTI-LOCK BRAKE SYSTEM MODULES IN EARLY NOVEMBER. MADE AN APPOINTMENT TO HAVE THE CORRECTIVE MEASURES TAKEN AND WAS TOLD THE PARTS WERE NOT AVAILABLE. I HAVE BEEN WAITING FOR OVER 2 MONTHS AND EVERY TIME I CALL THE DEALERSHIP AND MANUFACTURER, I'M TOLD PARTS ARE ON ORDER. HYUNDAI IS RISKING THE LIVES OF MY FAMILY AND PROPERTY BY NOT CORRECTING THIS ISSUE IN A TIMELY MANNER. WHY AREN'T PARTS AVAILABLE AND WHEN CAN MAR VEHICLE BE REPAIRED AS STATED IN THE RECALL NOTICE? AGAIN, I HAVE SPOKEN WITH CONSUMER ADVOCATES IN HYUNDAI AND WITH THE LOCAL DEALERSHIP WITH NO RESULTS. CAN YOU HELP OR IS THIS ANOTHER EXAMPLE OF NO ONE CARING ABOUT FIXING THE PROBLEM.

RECALL 195 YET WE HAVE CONTACTED HYUNDAI CORPORATE AND 3 LOCAL DEALERSHIPS AND NO ONE HAS THE PART TO REPAIR. THIS IS AN IMPORTANT SAFETY RECALL THAT WE CAN'T GET REPAIRED.

MY CAR HAS A SERIOUS RECALL AND I HAVE BEEN TRYING TO GET IT FIXED FOR 2 MONTHS AND HYUNDAI KEEPS TELLING ME THEY DON'T HAVE THE PARTS. I FEEL 2 MONTHS IS TOO LONG NOT TO BE ABLE TO REPAIR MY CAR.

I RECIEVED A RECALL ON MY 2019 HYUNDAI TUCSON BUT THE DEALERSHIP TELLS ME THEY ARE UNABLE TO GET THE PART TO FIX IT.

HYUNDAI ISSUED A RECALL OCTOBER 9, 2020 AND IS REFUSING TO PROVIDE PARTS TO THE DEALER. WHEN I CALL HYUNDAI THEY TELL ME THEY HAVE NO INFORMATION ABOUT WHEN THE PART WILL BE AVAILABLE. RECALL 195

Mileage: 7,000

RECEIVED NOTICE OF RECALL CAMPAIGN 195 ON NOV 11TH AND IMMEDIATELY MADE AN APPOINTMENT WITH HYUNDAI DEALERSHIP FOR NOV 16TH. ON NOV 16TH AT 10:13AM,I RECEIVED A TEXT MESSAGE FROM THE SERVICE DEPARTMENT SAYING THE PART FOR RECALLWAS NOT IN AND I CANNOT GET THE SERVICE COMPLETE. I CALLED THE SERVICE DEPARTMENT IMMEDIATELY AND ASKED WHEN THE PART WOULD COME IN AND I WAS TOLD THAT THEY WERE NOT SURE. IT IS NOW DEC 26TH AND THE PART IS STILL NOT IN AND HYUNDAI CUSTOMER CARE OR THE DEALERSHIP DOES NOT KNOW WHEN. I HAVE HAD TO PARK MY CAR OUTSIDE OF MY GARAGE BECAUSE THE RECALL MAY CAUSE AN ENGINE COMPARTMENT FIRE.

THE CONTACT STATED HIS VEHICLE IS NOT SAFE TO BE DRIVING .THE CONTACT STATED HE IS AFRAID THAT IT MAY CATCH FIRE.THE DEALER HAS BEEN CONTACT ABOUT THE SITUATION.

HYUNDAI IS REFUSING TO FIX NHTSA RECALL# 20V543000 CLAIMING THERE IS AN UNAVAILABILITY OF PARTS. THIS RECALL, LEFT UNFIXED, PRESENTS A FIRE HAZARD. I CALLED HYUNDAI CUSTOMER CARE ON 12/19/2020 AND WAS INFORMED THEY "DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE".

THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER.

MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS.

I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON FIRE. IM ASSUMING THIS IS A HYUNDAI PROBLEM, AS ACCORDING TO THESE DEALERS THEY JUST HAVE NOT BEEN SENT THE KITS TO FIX THE VEHICLES. VERY CONCERNING TO SAY THE LEAST.

I RECEIVED A LETTER FROM HYUNDAI REGARDING A RECALL FOR THE ANTI-LOCK BRAKE SYSTEM ON HYUNDAI TUCSON. I ATTEMPTED TO SCHEDULE AN APPOINTMENT BUT THE ONLY APPOINTMENT AVAILABLE WAS MORE THAN A MONTH LATER. I ACCEPTED THAT APPOINTMENT BECAUSE I HAD NO CHOICE. NOW, THE DEALER HAS CALLED ME TO SAY THEY DON'T HAVE THE PART TO FIX THE PROBLEM. APPARENTLY THIS RECALL IS A BIG ISSUE AND COULD CAUSE ENGINE FIRE IF NOT FIXED. PLUS, THE LETTER SAYS THAT I SHOULD KEEP MY VEHICLE PARKED OUTSIDE UNTIL THE REPAIR IS COMPLETED WHICH LEADS ME TO BELIEVE THAT THIS THING COULD CATCH FIRE EVEN WITH THE CAR OFF! I AM NOT ABLE TO KEEP THE VEHICLE OUTSIDE ALL THE TIME AND THIS IS A BIG HARDSHIP. I AM AFRAID TO DRIVE THE VEHICLE AND I AM AFRAID TO STORE IT AND STEW HANSEN HYUNDAI, THE DEALER IS FAILING TO REMEDY THIS IN A TIMELY MANNER.

Mileage: 20,000

I HAVE CALLED MY LOCAL HYUNDAI DEALER REGARDING A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. I MADE AN APPOINTMENT TO GET THE REQUIRE REPAIR AND THE DAY BEFORE THE APPOINTMENT, THEY TOLD ME THEY DO NOT HAVE THE NECESSARY PARTS TO COMPLETE THE REPAIR. I AM VERY FRUSTRATED AS THEY HAVE HAD OVER 3 WEEKS TO ORDER THE PARTS AND WAITED TO TELL ME THE DAY BEFORE I AM SCHEDULED TO BRING MY CAR IN. TERRIBLE SERVICE!!

ON 11/10/20, I RECEIVED NOTIFICATION THAT MY 2019 HYUNDAI TUSCON WAS PART OF A RECALL REGARDING ANTI-LOCK BRAKE HYRDAULIC ELECTRONIC CONTROL UNIT COULD CAUSE AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE.I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIPS AS INSTRUCTED ON THE RECALL LETTER AND WAS INFORMED THAT NONE OF THE DEALERSHIPS NATIONWIDE ACTUALLY HAVE THE PARTS IN ORDER TO FIX THIS RECALL! I CONFIRMED THIS BY CONTACTING ALL OF THE DEALERSHIPS WITHIN A 50MILE RADIUS OF ME. IT IS COMPLETELY IRRESPONSIBLE FOR HYUNDAI TO ISSUE THIS RECALL AND YET BE UNABLE TO FIX THIS PROBLEM THAT IS POTENTIALLY DEADLY! ALSO, COME TO FIND OUT, THE RECALL ISSUE DATE WAS ACTUALLY IN SEPTEMBER 2020 YET I ONLY FOUND OUT VIA LETTER IN NOVEMBER!!!! I CONTACTED HYUNDAI CUSTOMER SERVICE IN HOPES TO GET MORE ANSWERS ON THIS AND ALSO IF I WOULD BE ABLE TO GET A LOANER VEHICLE SO THAT I CAN GET TO WORK WHILE WAITING FOR AN UNKNOWN AMOUNT OF TIME BEFORE I AM ABLE TO GET MY VEHICLE REPAIRED. THIS RECALL HAS CAUSED EXTREME ANXIETY AND FEAR THAT MY SUV IS GOING TO SPONTANEOUSLY CATCH ON FIRE AT ANY TIME WITHOUT WARNING, EVEN WHILE PARKED IN MY DRIVEWAY!! THE DEALERSHIPS ALSO ADVISED ME TO PARK MY CAR FAR AWAY FROM MY BUILDING WHICH ONLY MADE MY WORRY EVEN WORSE! I HAVE YET TO ACTUALLY HEAR BACK FROM HYUNDAI CUSTOMER SERVICE AND WAS GIVEN A SPECIFIC TIME AND DAY THAT I WOULD BE RECEIVING A CALL HOWEVER DID NOT RECEIVE A CALL. COMPLETELY DISAPPOINTED AND FRUSTRATED THAT I JUST PURCHASED THIS CAR LAST YEAR AND ALREADY WANT TO GET RID OF IT BECAUSE I DO NOT TRUST HYUNDAI ONE BIT NOW!

Mileage: 24,000

I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 5,000

I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!

CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE

BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT

Mileage: 18,500

VEHICLE HAS 1,750 MILES. DRIVING TO WORK NOTICED THAT THE BRAKE PEDAL WAS SINKING WITHIN 2" OF FLOOR. BRAKE PEDAL FELT SPONGY. TURNED ENGINE OFF AND PUMPED BRAKE 3 TIMES, PEDAL SUNK WITHING 2" OF FLOOR. TURNED ENGINE ON, PUMPED BRAKE 3 TIMES, SAME THING HAPPEND. THE VEHICLE DID STOP BUT IN AN EMERGENCY, MAYBE IT WOULD NOT. NO FLUID LEAKS UNDER, AROUND, OR AT THE BRAKE MASTER CYLINDER AREA. TOOK VEHICLE TO DEALER (WARRANTY) BUT THEY COULD NOT GET HYUNDAI FACTORY DEALER SUPPORT LINE TO RESPOND TO THEIR INQUIRY. MECHANIC ORDERED PART TO SEE IF IT WOULD FIX THE ISSUE, BUT HYUNDAI IS OUT OF THE PART. PERHAPS THERE IS AN ISSUE AND HYUNDAI IS COVERING A BREAK DEFECT UP.

Mileage: 1,750