2022 HYUNDAI TUCSON Forward Collision Avoidance Problems

Vehicle randomly activated automatic emergency braking and the forward collision warning with no other vehicles in sight. The vehicle slammed on the brakes almost causing a trailing car to rear end our vehicle. This has happened 5 times with speeds between 40 and 80 mph over the past 4 weeks. Conditions were cloudy. Problem has not been reproduced by the dealorship. No inspections have occurred.

Vehicle randomly activated automatic emergency braking and the forward collision warning with no other vehicles in sight. The vehicle slammed on the brakes almost causing a trailing car to rear end our vehicle. This has happened 5 times with speeds between 40 and 80 mph over the past 4 weeks. Conditions were cloudy. Problem has not been reproduced by the dealorship. No inspections have occurred.

The computer(s) responsible for many of the safety systems have faulty software. The computer vision system incorrectly assess condition of the roadway and issues warnings that obscure the instrument cluster. The computer vision system also incorrectly determines that a collision is imminent (despite no obstacles being present) and activates the braking system. Hyundai has been aware of this issue since 2022 and has previously released a software patch to correct it. However, unpatched vehicles are still being sold (and resold) by Hyundai dealerships without being fixed because Hyundai has chosen to rescind the availability of the update. Unpatched vehicles are on the road preventing drivers from properly monitoring vehicle operation as a result of the continuous warning obscuring the cluster and are jeopardizing the occupants and other road users when the vehicles spontaneously initiate panic stops for phantom obstacles. Hyundai refuses requests to provide the existing update files because a future update with an uncertain release date is planned; release of the "upcoming" update has seemingly already been delayed 8 months.

The computer(s) responsible for many of the safety systems have faulty software. The computer vision system incorrectly assess condition of the roadway and issues warnings that obscure the instrument cluster. The computer vision system also incorrectly determines that a collision is imminent (despite no obstacles being present) and activates the braking system. Hyundai has been aware of this issue since 2022 and has previously released a software patch to correct it. However, unpatched vehicles are still being sold (and resold) by Hyundai dealerships without being fixed because Hyundai has chosen to rescind the availability of the update. Unpatched vehicles are on the road preventing drivers from properly monitoring vehicle operation as a result of the continuous warning obscuring the cluster and are jeopardizing the occupants and other road users when the vehicles spontaneously initiate panic stops for phantom obstacles. Hyundai refuses requests to provide the existing update files because a future update with an uncertain release date is planned; release of the "upcoming" update has seemingly already been delayed 8 months.

During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.

What component or system failed or malfunctioned, and is it available for inspection upon request? > While driving, the following systems fail and become inoperable sporadically: blind-spot safety system, tire pressure monitoring system, smart cruise control system, lane following assist system, speed limit warning system, shifter system malfunction, infotainment system, HVAC controls and turn signals. How was your safety or the safety of others put at risk? > I lose access to all safety systems and am unable to see anything on my dashboard while every single light flashes on the dash. Being unable to utilize my turn signals is dangerous because I must restart the vehicle for the issue to be resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? > The problems were confirmed - but NOT reproduced by the Hyundai certified service center. They stated that they can see logs of the issues and were unable to diagnose the specific failures without the warning lights being actively present. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? > Yes. It was sold to me as a Certified Pre-Owned vehicle directly from a Hyundai dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? > The warnings and failures appeared at 64,752 miles, which is less than 5,000 miles after the warranty coverage ended. I purchased the vehicle with 64,300 miles. The issues began less than 500 miles after purchase.

The car slammed on it's brakes on the off ramp even though I had plenty of time to slow down. It came to a full stop before it let me accelerate again and I almost got rear ended.

While driving 70mph on the freeway, the car’s emergency braking assistance activated twice for no apparent reason. This is very dangerous at such high speeds and could result in a serious accident if cars are following close behind. This car has not been inspected for this issue. A google search of this issue revealed many similar complaints that have not been addressed or taken seriously. A possible related warning message about “blocked forward safety” has appeared a few times in the last week.

While driving approximately 75 mph in the passing lane on highway, the vehicle suddenly automatically brake. Pulled back into the right lane and didn't really understand what happened. Next time i pulled out to pass and had a car on my right hand side it did the same thing. Pulled back into right hand lane and stayed there for quite some time. I then turned off the all around sensor @ and it didnt do it again but as i got closer to home the warning light came on and a message popped up. It now has the triangle caution sign on and the picture of car icon in amber. I had driven the car from my home for about 50 miles and parked car for two hours, the drove back toward home for about 20 miles when the event happened. It was dangerous and makes not want to use any of the "assist system's" going forward. I plan to wash the car today to see if the lights will go off- if they don't then i shall call dealer on Monday. This occurred on saturday. Ill be washing car today (sunday). If i had anyone driving closely behind me, i for sure would have been rear ended.

While driving on the highway at approximately 65 mph the car emergency brake kicked in with no cars in front of it. Causing a huge jerk. This happened 3 times within a 25 minute time span

Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.

The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.

Mileage: 10,000

I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary

In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case

Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300

I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.

The contact owns a 2022 Hyundai Tucson. The contact stated that on several occasions while driving at various speeds, the rough road ahead message was displayed instead of the tachometer. Additionally, the contact stated that there was constant beeping coming from the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,600.

Mileage: 11,600

Constantly having warning lights on, car jerking into other lanes, emergency braking randomly, brakes went to the floor and car propelled through an intersection

Sudden braking / collision warning. Approximately 10 times in reverse at a very low speed. 2 times in forward Drive (once at a very low speed & once at approximately 30 mph). Dash constantly alternates between warnings for Uneven Roads Ahead and Slippery Roads Ahead. I took it to Brookshire Hyundai service on 7/19/23. I was told that Hyundai is aware of the problem but doesn’t know how to fix it so just take my car home and check back to see if they have a fix in a month or so.

This is the 2-3 time that the sound of my radio and safety features does not work. There is no sound at all! If the sounds of the safety features are Not working, I feel extremely unsafe driving this car!!!!

Driving on highway long distance on sunny days the radar becomes blocked disabling critical forward safety functions and cruise control. Numerous times this has caused a near collision due to the automobile malfunctioning. Many times my cruise control has just stopped working and my vehicle has rapidly decreasing speed, causing people behind me to have to slam on their brakes. My vehicle has also automatically braked on the highway when there was no one in front of me. these are just two incidences that have nearly resulted in collisions on the highway. This has been occurring since I purchased the vehicle in September 2022. Unfortunately, dealership has not been able to duplicate what has occurred.

Driving on highway long distance on sunny days the radar becomes blocked disabling critical forward safety functions and cruise control. Numerous times this has caused a near collision due to the automobile malfunctioning. Many times my cruise control has just stopped working and my vehicle has rapidly decreasing speed, causing people behind me to have to slam on their brakes. My vehicle has also automatically braked on the highway when there was no one in front of me. these are just two incidences that have nearly resulted in collisions on the highway. This has been occurring since I purchased the vehicle in September 2022. Unfortunately, dealership has not been able to duplicate what has occurred.

The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.

I was pulling out of a parking lot when my auto-braking activated. There was absolutely nothing anywhere around my car. I was entering a 2 lane road with zero traffic on it at that moment. When I pressed the gas pedal the brakes stayed locked. I quickly pressed the brake pedal at which time it released the brakes. I was then able to accelerate freely.

The automatic emergency braking has numerous false alerts, several times each day. The problem seems to be worse when a vehicle travelling the same direction in a different lane slows. The problem also appears when the Tucson's own shadow shifts directly in front of the car near sunrise and sunset when longer shadows are present. The car will brake hard though there is no risk of forward collision. This creates a danger as vehicles behind my own cannot anticipate this sudden hard braking, thus increasing the risk of a rear end collision.

I bough my new suv around 4 to 5 months ago. Since i bought it and this only happened about 3 times. I was on highway and with no cars on the highway and myself going 70 the collision in the front came on and emergency breaking saying im about to hit something. But nothing was there. This also happened when i reversed too. The brakes would slam on saying collision. Also when im driving in a straight line the lane detection moves me in the middle of the road to the white lines are under my car and i am driving on 2 lanes. It keeps trying to move me over to other lane even though im in the correct lane. I have almost got into like 7 accidents. I already brought my car to the dealer and they told me there is no fix for that. I am not the first to come in saying the same thing.

I bough my new suv around 4 to 5 months ago. Since i bought it and this only happened about 3 times. I was on highway and with no cars on the highway and myself going 70 the collision in the front came on and emergency breaking saying im about to hit something. But nothing was there. This also happened when i reversed too. The brakes would slam on saying collision. Also when im driving in a straight line the lane detection moves me in the middle of the road to the white lines are under my car and i am driving on 2 lanes. It keeps trying to move me over to other lane even though im in the correct lane. I have almost got into like 7 accidents. I already brought my car to the dealer and they told me there is no fix for that. I am not the first to come in saying the same thing.

Purchased this vehicle 12/2021 it hesitated on pick up but drove good after that nice look but the headlights are bad at night. First month I had a bad scare as when attempting to stop the brakes gave out, I had to pump multiple times to get the car to stop, this happened again about 1 month ago. On 10/10/22 while attempting to park in my driveway which is on a hill the car did not want to accelerate when pressing the gas and many lights turned on the dashboard. Warning, check engine, brake, front collision, etc. I have not had any accidents for the collision light to be on anyways. I turned the car off and restarted it I even disconnected the battery but still nothing the car has power because it does turn on and the lights, radio work but it just would not accelerate. I'm on a very dangerous hill lucky this happened late night when not much vehicle traffic. The next morning 10/11/22 around 10 am Hyundai came to pick up the vehicle. I passed by that day around 4 pm to see what was going on. They had not checked it yet which is understandable we ask the guy when he thought it would be checked out and he responded that towed vehicles take longer to be checked, we asked for a loner and they said they did not have. Saturday 10/15/22 went again, the car was still in the same spot not looked at yet, today 10/19/22- 1 week and 1 day they have not checked the car and we were told they had a lot of cars to work on and we were far down on that list. So basically they will probably take 2-3 weeks to even look at it and if any parts are needed it would probably take another month and without a loner. So we the paying clients have to figure it out. This is very unacceptable not to mention how scary it was for the car to completely give out on a hill thank god no one was driving or walking behind me. I have been driving for 29 yrs and have never experienced something like this. This car can potentially be deadly specially to a new driver.

Purchased vehicle new at dealership with less than 20 miles on it. No aftermarket parts, no accidents or issues. Normal daily conditions, and constant logging on fueleconomy.gov. 08/17/2022 at 8:15 am: Driving 45-55 mph on major freeway with a low/moderate traffic. Roughly 5 miles from home, good road conditions and good weather. Suddenly, Automatic Emergency Braking System engaged (and related cluster lights/alarms displayed on dash). There was NOT a vehicle in front of me, and nearest vehicle in front was roughly 150 ft. away. Emergency brakes engaged so forcefully that I was unable to keep my vehicle moving forward, and vehicle came to a complete stop in the left lane of major freeway. My vehicle instantly turned off (or "died") with the radio still playing, but nothing else on. Had to place the vehicle in park, push the start button, and place the vehicle in drive, in order to continue. Obviously very unexpected. Vehicle behind me had to slam on their brakes (tires squealed) and narrowly avoided hitting my vehicle by about 36-48 inches. I'm unsure how they managed to avoid not hitting me. Unfortunately, the vehicle behind that car could NOT avoid the maneuver, and hit the vehicle that was directly behind me. I do not know if the other vehicle had injured individuals, as I was trying to get out of the left lanes of the 5-lane freeway, coming from a complete stop. Essentially, my vehicle caused someone to hit the vehicle that was directly behind me. I placed my hazard lights on, immediately pushed BlueLink button, but after two (2) times of inability to hear their voices because of breakup, I pushed SOS. Ultimately drove directly to Steele South Loop Hyundai and informed them of incident. Per dealership, they were unable to duplicate the problem, and found no error codes. I am not afraid to drive my car, with only 5,500 miles on it. Requested for dealership to report to you, but do not believe they took me seriously, so I am doing this. MAJOR SAFETY HAZARD

Hello, I am writing because I have experienced mechanical issues with my car since I purchased the automobile. Since I bought the car, I began having problems with the electrical components, the automatic emergency brake engaging while driving, and the chassis. The emergency brake has engaged while driving numerous times and has consistently been unpredictable since I've owned the car. In addition, the car's handling and suspension have been problematic since purchasing the vehicle. The car has driven poorly, with many vibrations and feeling extra loose throughout my owning the car. I received a diagnostic code via my Hyundai app indicating issues related to the chassis. I have contacted Hyundai on far too many instances regarding these problems and have not gotten any resolution. I've expressed my concerns about feeling that the car was unsafe for myself and other drivers on the road. However, Hyundai has still been unresponsive, as indicated by numerous open case files where there was no followthrough. Last week, I was in a car accident with a bus. I believe the accident occurred because of the above-stated problem. Specifically, when the emergency brake unexpectantly engages as it did right before the accident. The car is now at the Hyundai dealership. A representative from the dealership contacted me about my concerns as if the car's problems were new and they were not aware of them. These problems have caused me to experience high-stress levels because of the car's unpredictability and my fear of being in an accident. I desire to receive a two-fold resolution by submitting this letter of complaint. I want to get a properly functioning automobile and to prevent anyone else from being in an accident because of the critical mechanical issues present in the 2022 Hyundai Tucson.