2012 HYUNDAI VELOSTER Structure Problems

25 complaints about Structure

25
Complaints
1
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (25)

Jun 19, 2025

On Tue 6/17 I was driving my 2012 Hyundai Veloster home when the sunroof glass spontaneously exploded (no notifications)then the sound of shattering glass. There were no cars ahead of me and none behind so it was doubtful there was damage done to other people. I did have small chunks of glass fall on me and in the car. Humble Hyundai dealership can't find the recall. I called the main office it's recall campaign # is 108. The dealership said the recall had to be opened back up so they can see it. Otherwise I will be hit with a bill too high for me to handle. Please help asap. Thank you

Jul 16, 2024

The car was in Hyundai dealership for 35 days to have a recalls fixed - still showing as no remedy for ABS systems and they said they fixed it ? they had me pick up the car? And but the recall still shows no remedy ? I’m not sure it’s fixed ? and 2 weeks later the transmission goes out while I’m driving again and lose control over the vehicle and stuck on side of road had And Hyundai dealership proceeded to only be concerned on who’s paying for the diagnosis who has been the one fixing the vehicle and I have an extended warranty with Car Max. Car max sold me a car that had rusted brakes and brake lines and several recalls and now the transmission went out . I have expressed to Hyundai and Carmax - The car is not safe .

Dec 15, 2019

THE REAR DOOR (THERE'S ONLY ONE) ON THE PASSENGER SIDE WILL NO LONGER OPEN EITHER FROM THE OUTSIDE OR THE INSIDE. THERE APPEARS TO BE MANY COMPLAINTS OF THIS ON THE VELOSTER ONLINE FORUM. I NOTICED THIS WHEN I WAS ATTEMPTING TO OPEN IT WHEN A PASSENGER WAS GOING TO SIT THERE. THEY HAD TO CLIMB IN AND OUT OF THE REAR HATCH. THIS WOULD DEFINITELY BE A SAFETY ISSUE IN AN EMERGENCY.

Mileage: 90,000

Nov 27, 2019

ON TUESDAY 11/26/2019 AROUND 1PM MY CAR WAS PARKED IN A LOT WHEN THE SUNROOF EXPLODED.

Mileage: 79,268

Oct 30, 2019

THE EMERGENCY BRAKE LIGHT STAYS ON AND THE CAR SEEMS TO HESITATE AFTER PUTTING INTO DRIVE OR REVERSE. FEELS LIKE THE BRAKE IS STILL ON.

Jun 14, 2019 Fire

THE CAR STARTED TO RATTLE AND STARTED TO NOT BE ABLE TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF A SEMI BUSY ROAD AND LET IT SIT FOR A MOMENT WHILE TURNED OFF AND THEN AFTER 30 SECONDS TURNED THE CAR BACK ON. I STARTED TO DRIVE THE CAR AND TURNED DOWN A RESIDENTIAL ROAD (ROTHROCK CIRCLE COPLEY, OH) AND THAT IS WHEN THINGS GOT REALLY BAD.THE CAR WAS IN MOTION AND STARTED TO ACT EVEN STRANGER. IT HAD ISSUES ACCELERATING AGAIN AND THEN WHILE DRIVING DOWN THE ROAD THE LUNGED FORWARD AND THEN WHITE SMOKE AND FLAMES CAME FROM UNDER THE CARS FRONT END. I JUMPED OUT OF THE CAR AFTER TURNING IT OFF, GRABBED MY PERSONAL ITEMS AND RAN OFF INCASE OF AN EXPLOSION. I CALLED 911INSTANTLY AND WHILE ON THE PHONE WITH COPLEY POLICE MY CAR WAS ENGULFED IN FLAMES. FIREFIGHTERS CAME OUT AND STARTED TO EXTINGUISH THE FLAMES BUT IT WAS TOO LATE AND THE WHOLE FRONT OF THE CAR WAS MELTED, BURNED, AND DESTROYED.

Mileage: 144,504

Mar 21, 2018

MY HYUNDAI VELOSTER PANORAMIC WINDOW RANDOMLY BREAKS AND ITS BEEN REPLACED TWICE AND IT BROKE AGAIN AND NOW I DON'T WANT THAT GLASS ABOVE MY HEAD THAT CAN JUST SPONTANEOUSLY BREAK DRIVING DOWN THE HIGHWAY SO I WANT A REGULAR ROOF PUT IN WHERE THE PANORAMIC WINDOW IS AND HYUNDAI REFUSES TO DO THAT THEY SAY THEY WILL ONLY PUT THE DEFECTIVE WINDOW BACK IN. WHAT CAN I DO I HAVE ALLREADY BEEN WITH OUT THIS VEHICLE FOR A MONTH AND SO I ASKED THE GARAGE IN TOWN TO PLACE A ROOF INSTEAD OF THE EWINDOW AND HE IS . HOW CAN I GET HYUNDAI TO PAY FOR THIS IT'S THERE DEFECTIVE WINDOW?

Mileage: 100,000

Jul 3, 2017

ON 7/2/2017 I WAS DRIVING ON A LOCAL ROAD AT APPROXIMATELY 35 MPH. WHEN WE HEARD A POP SOUND AND PORTIONS OF MY SUMROOF CAME CASCADING ON TO THE PASSANGER IN THE BACK SEAT. I IMMEDIATELY PULLED OVER TO INSPECT THE CAR. I HAVE ATTACHED PICTURES

Mileage: 57,778

Jun 6, 2017

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE LOADING THE GROCERIES INTO THE VEHICLE, THE HATCH-BACK FELL ON THE CONTACT'S BACK. THE CONTACT SUSTAINED AN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT CALLED THE DEALER AT: THE HYUNDAI OF WESTLEY CHAPEL, WESTLEY CHAPEL, FL, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS PUT ON HOLD BUT A REPRESENTATIVE DID NOT RETURN TO THE LINE. THE FAILURE MILEAGE WAS ABOUT 55,000.

Mileage: 55,000

Jun 8, 2016

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED THE GLASS ROOF HAD SHATTERED AND GLASS WAS SCATTERED ON THE GROUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS NOT A RECALL ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL, BUT THAT THE MATTER WOULD BE INVESTIGATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Sep 14, 2015

AS I WAS DRIVING ON THE HIGHWAY, THE SUNROOF TO MY CAR SUDDENLY EXPLODED FOR NO APPARENT REASON. THIS VERY EASILY COULD HAVE CAUSED ME TO WRECK INTO ANOTHER CAR, AS I PANICKED TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER. I THOUGHT AT FIRST THAT I HAD HIT SOMEONE, OR SOMEONE HAD HIT ME. HOWEVER UPON INSPECTION THERE WAS NOTHING WRONG WITH ANY OTHER PART OF MY CAR. I CAN BEST EXPLAIN THIS BY ASKING YOU TO IMAGINE DRIVING DOWN THE HIGHWAY AND A HUGE ROCK FALLING ON MY SUNROOF. AFTER A PULLED OVER AND INSPECTED MY BROKEN SUNROOF THERE WAS NO ROCK OR ANYTHING ELSE TO SUGGEST SOMETHING FELL ON MY ROOF.

Dec 29, 2014

DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR

Mileage: 33,480

Nov 26, 2014

2012 HYUNDAI VELOSTER WAS RECALLED LAST YEAR FOR A SUNROOF DEFECT IN WHICH THE SUNROOF MAY EXPLODE WITHOUT WARNING. CAR WAS TAKEN TO A HYUNDAI DEALER, WHERE THEY ENDED UP REPLACING THE SUNROOF BECAUSE IT WAS DEFECTIVE. NOVEMBER 25,2014, WIFE WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, WHEN SUNROOF BLEW UP, SENDING GLASS FLYING THROUGHOUT THE INSIDE AND OUTSIDE OF CAR. WIFE HAD SMALL CUTS TO FACE AND ARMS, WITH GLASS PIECES THROUGHOUT HER HAIR AND CLOTHES. *TR

Mileage: 24,412

Oct 17, 2013

SUNROOF SHATTERED/EXPLODED WHEN PARKED. GLASS FLEW UP TO TWO FEET AWAY. OUTDOOR TEMP WAS NEAR 70 F. *TR

Mileage: 53,000

Sep 30, 2013

THE SUNROOF OF MY 2012 HYUNDAI VELOSTER EXPLODED TODAY WITHOUT WARNING. THE SUNROOF WAS UNDER A RECALL CAMPAIGN AND WAS CHECKED BY THE DEALERSHIP. HOWEVER, THE DEALERSHIP SIGNED OFF THAT THE SUNROOF WAS FINE AND DID NOT NEED TO BE REPLACED. HOWEVER, TODAY (ABOUT 6 MONTHS AFTER HAVING CHECKED ON THE SUNROOF) IT EXPLODED WHILE DRIVING ON THE HIGHWAY AND THE SHATTERED SUNROOF FELL INTO THE CAR ALL OVER ME AND THE INSIDE OF THE CAR. *TR

Mileage: 33,000

Jun 25, 2013

WHILE DRIVING DOWN THE FREEWAY AT 65 MPH, THE SUNROOF SHATTERED AND GLASS FELL DOWN ON ME WHILE DRIVING. FORTUNATELY, I WAS NOT INJURED AND WAS ABLE TO SAFELY EXIT THE FREEWAY. THE CAR HAD BEEN CHECKED FOR A RECALL FOR DEFECTIVE SUNROOFS AND HAD PASSED INSPECTION BY THE DEALER. *TR

Mileage: 40,100

Jan 19, 2013 Crash

THE CAR (HYUNDAI VELOSTER 2013, MANUAL TRANSMISSION, PRODUCTION DATE MAY 3, 2012) WAS PARKED ON A SMALL HILL, WITH THE HAND BRAKE PULLED ALL THE WAY. APPARENTLY THE HAND BRAKE FAILED, THE CAR ROLLED DOWNHILL HITTING A FENCE. *TR

Mileage: 8,350

Dec 5, 2012

MY CAR WAS PARK AT MY WORK PARKING LOT AND IT WAS AROUND 37 DEGREES F OUTSIDE. I WENT TO MY CAR TO GET SOMETHING OUT OF MY TRUNK. WHEN I CLOSED MY TRUNK I HEARD A SPLASH AFTER THE TRUNK CLOSED. I THOUGHT I SPLASHED SOME WATER, BUT I THEN SAW AND REALIZED THAT SOMETHING WAS NOT RIGHT ON MY ROOF. I TOOK A CLOSER LOOK AND SAW THAT MY SUNROOF HAD BLOWN UP. GLASS DEBRIS WAS EVERYWHERE ESPECIALLY ON MY WINDSHIELD. I DROVE IT HOME THAT NIGHT AND BROUGHT IT TO THE DEALER WHERE I BOUGHT IT AND THEY WENT AHEAD AND GAVE ME A RENTAL CAR RIGHT AWAY. I ASKED THEM FOR THE BEST OFFER FOR A NEW CAR BUT THEY JUST WANTED TO SELL ME A NEW CAR. I DON'T TRUST THE HYUNDAI BRAND ANYMORE AND IM HOPING IN TRADING IT IN FOR A DIFFERENT CAR. *TR..UPDATED 12/31/12 *BF PICTURES RECEIVED. 01/03/13

Mileage: 7,200

Nov 8, 2012

THERE SEEMS TO BE A PROBLEM WITH ADJUSTING THE VELOSTER SIDE MIRRORS SO THEY SWING FAR ENOUGH OUT FOR TALL DRIVERS. ONLINE FORUMS INDICATE A NUMBER OF DRIVERS WITH THIS COMPLAINT. MY DEALER BASICALLY SAYS "LIVE WITH IT" BUT WITH THE BLIND SPOTS ON THIS CAR, THAT IS NOT A SAFE ANSWER. DRIVERS (5'10" AND UP) NEED TO BE ABLE TO SAFELY SEE WHAT IS FORWARD OF THE REAR BUMPER OF THE VEHICLE AND CAN'T. *TR

Mileage: 500

Oct 23, 2012

I WAS DRIVING MY HYUNDAI VELOSTER ON A SMOOTH PAVED HWY, GOING ABOUT 60 MILES/HR, ON A SUNNY DAY, SUN SHADE OPEN/ MOONROOF CLOSED WHEN THE MOONROOF EXPLODED (IMPLODED). THERE WERE NO OTHER VEHICLES NEAR ME AND NO DEBRIS IN THE ROADWAY. THE EXPLOSION WAS EXTREMELY LOUD, SENDING SHATTERED GLASS THROUGHOUT THE CAR, IN MY CLOTHES AND HAIR. THANKFULLY MY 2 YR OLD GRAND DAUGHTER WAS NOT IN HER CAR SEAT IN THE REAR, SHE PROBABLY WOULD HAVE LOST HER EYESIGHT OR WORSE. THE EXPLOSION WAS SO LOUD, IT SOUNDED LIKE A TRUCK RAN INTO THE CAR. I CLOSED MY EYES FOR A FEW SECONDS BECAUSE OF THE GLASS FALLING DOWN ON ME. I'M NOT SURE HOW I WAS ABLE TO KEEP FROM LOSING CONTROL OF THE STEERING. I WAS TERRIFIED AND STILL HAVE NOT WANTED TO DRIVE THE CAR SINCE. *TR

Mileage: 5,000

Aug 30, 2012

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PANORAMIC SUN ROOF EXPLODED AND THE GLASS FRAGMENTS SCATTERED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS IN THE PROCESS OF REPLACING THE SUN ROOF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

Aug 3, 2012

I WAS DRIVING, MAKING A LEFT HAND TURN FROM A STOP LIGHT AND THEN HEARD A VERY LOUD BANG! THE SUNROOF ABOVE ME THEN SHATTERED AND FELL ALL OVER ME, THE CAR, AND OUTSIDE. I PULLED OVER TO INSPECT THE CAUSE AND SEE THE DAMAGE. THERE WASN'T A SIGN OF WHY IT HAPPENED (ROCK OR ANYTHING OF THE SORT), BUT I HAD SHARDS OF GLASS IN THE TOP OF MY HEAD, BACK DOWN THE INSIDE OF MY SHIRT, AND THE GLASS STILL HANGING WAS FLYING OFF. THANKFULLY I HAD SUNGLASSES ON, OR ELSE SOMETHING WOULD HAVE FLOWN INTO MY EYES. ACTUALLY HAVE A SCRATCH FROM THE INCIDENT ON MY NEW PRESCRIPTION SUNGLASSES NOW. I RESEARCHED A POSSIBLE ISSUE OR RECALL AND CAME ACROSS A FEW POSTINGS WITH THE EXACT SAME ISSUE! I HEARD GOOD AND BAD STORIES ON HOW IT WAS RESOLVED, BUT ITS SCARY NONETHELESS. THIS HAPPENED TODAY AND AM SECOND GUESSING A SUNROOF, ALTHOUGH I'VE ALWAYS WANTED ONE. IF THIS IS STARTING TO BECOME A KNOWN ISSUE WITH A NEW MODEL, I HOPE ITS TREATED WITH CAUTION AND SWIFTNESS. PLEASE CALL OR EMAIL ME IF YOU HAVE ANY QUESTIONS. *TR UPDATED 08/15/12*LJ

Mileage: 3,450

Aug 1, 2012

WHILE DRIVING DOWN THE INTERSTATE HIGHWAY, SUN ROOF "EXPLODED" LANDING ON ME AND THROUGHOUT THE INTERIOR. SUNROOF WAS IN THE TILT POSITION, TO ALLOW AIR FLOW, BUT NO COMPLETELY OPEN. COOL 65 DEGREE MORNING, SUNNY WHEN OCCURRED. WAS NOT DRIVING UNDER ANY OBJECTS, NOR DID I SEE ANYTHING STRUCK THE CAR OR GLASS. MADE A LOAD NOISE WHEN IT BROKE. INTERIOR OF THE CAR WAS DAMAGED AS LARGE PIECES OF GLASS FELL INSIDE. *TR ...UPDATED 08-15-12 *BF UPDATED 08/16/2012 *JS

Mileage: 7,500

Jul 16, 2012

I AM VERY TRAUMATIZED SINCE EARLIER TODAY APPROXIMATELY 11AM THE GLASS SUN ROOF ON MY 2012 VELOSTER EXPLODED WHEN I WAS RINSING THE CAR OFF. THE WEATHER WAS IN THE HIGH 70S OR 80S BUT WHATEVER THE CASE ITS EXTREMELY DANGEROUS AND UNACCEPTABLE SINCE I HAD CHILDREN THAT COULD HAVE HAD BODILY INJURY SINCE THEY WERE PLAYING CLOSE BY. THE EXPLOSION SPREAD SHATTERED GLASS AROUND 6 FEET AROUND THE CAR AND DRIVEWAY AND IT WAS SUCH AN UNFORTUNATE SITUATION! I WOULD NOT WANT THIS TO HAPPEN TO ANY OTHER VELOSTER OWNERS OR FUTURE OWNERS SINCE IT MAKES ME SICK SINCE I LIVE FAR AWAY AND WAS SUPPOSE TO BE HOME BY NOW BUT DUE TO THIS EXPLOSION I HAD TO GET IT TOWED TO A HYUNDAI DEALERSHIP! I SINCERELY HOPE THAT HYUNDAI WILL RESOLVE THIS ISSUE SINCE I WAS INFORMED THAT THIS HAS HAPPENED TO OTHER VELOSTER OWNERS AND SINCE THE CAR HAS ONLY BEEN IN THE US MARKET FOR 8+ MONTHS ITS UTTERLY UNACCEPTABLE THAT ITS HAPPENED TO MULTIPLE OWNERS! WHEN ARRIVING TO THE DEALERSHIP THEY TOLD ME THAT IT IS NO BIG DEAL AND THIS IS REALLY NOT TRUE! IT IS A BIG DEAL SINCE BODILY INJURY DID HAPPEN DURING THE EXPLOSION SINCE I TOOK OFF MY SHIRT AFTER A FRANTIC TRAUMATIC DAY TO TRY AND SLEEP AND I HAVE A SMALL CUT FROM THE SHATTERED GLASS! THIS IS REALLY MAKING ME SO UPSET SINCE ITS MY FIRST TIME AS A HYUNDAI OWNER AND I REGRET HAVING PURCHASED THIS VEHICLE. I NO LONGER FEEL SAFE AND ANXIOUS TO SEE WHAT HYUNDAI WILL DO TO FIX THE PROBLEM! ITS SO WRONG FOR A CAR COMPANY TO NOT CARE ABOUT THE SAFETY OF THE CONSUMER SINCE THE STATEMENT FROM THE SALESMAN AT THE DEALERSHIP WHERE MY CAR WAS TOWED IS COMPLETELY UNACCEPTABLE AND UNTRUE! IT IS NOT NORMAL FOR A CAR TO EXPLODE WHEN RINSING IT OFF AND THERE IS NO WARNING ON THE VEHICLE OR MANUALS THAT WOULD INDICATE CAUTION TO RINSE YOUR CAR IN ANY CLIMATE! READING FORUMS SOME PEOPLE JUST HIT A BUMP IN THE ROAD AND THE SUNROOF SHATTERS! THIS IS A MAJOR FLAW! *TR

Mileage: 4,278

Jun 29, 2012

NEW VEHICLE WAS PARKED ON THE STREET. AT 8:00 AM I WAS INFORMED BY A FELLOW WORKER THAT IT APPEARED MY VEHICLE WAS DAMAGED AND THERE WAS GLASS ALL OVER IT. I FOUND THAT THE SKYLIGHT HAD BURST UPWARD AND OUTWARD. IT WAS ABOUT 80 DEGREES AT THE TIME. THE DAY BEFORE WAS ABOVE 90 DEGREES AND THE VEHICLE WAS PARKED IN SAME LOCATION, WITHOUT INCIDENT. I CALLED DEALER WHO REFERRED ME TO NATIONAL SERVICE. THEY CAME AND TOWED CAR TO ANOTHER DEALER CLOSER TO HOME. DAY 8 AND DEALER CLAIMS TO HAVE REPLACED GLASS, SIDE RAILS AND NOW NEEDS TO REPLACE DEFLECTOR THAT ALL WERE DAMAGED. SAYS SOONEST REPAIR TO COMPLETE JULY 2ND PM. *TR UPDATED 8/14/12 *CN UPDATED 08/15/12

Mileage: 1,857