2012 HYUNDAI VELOSTER Visibility Problems

The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.

Mileage: 58,000

While driving on I-85 near Atlanta, GA on 12/16/2022 at approximately 5:30 pm the sunroof exploded. The sunroof cover was closed so there was not an injury due to the shattering glass.

There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I had glass in my hair, on my face, and falling inside of my clothes, and I had to sit on the glass shards piled up in my seat. When I returned home, I had tiny microabrasion scratches over my exposed skin. The panel that holds up the glass came off and fell when I just exited the car. I will be contacting my vehicle manufacturer to find out why the heck this happened and hopefully something will be done about this. Luckily, I was not shaken up enough to lose control of my vehicle when these incidents occur. I'm now afraid to drive my vehicle. After all, I only have the bottom half of my sunroof left and I'm worried this will happen again, and that glass is the only one left protecting the interior of my car from the elements.

There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I had glass in my hair, on my face, and falling inside of my clothes, and I had to sit on the glass shards piled up in my seat. When I returned home, I had tiny microabrasion scratches over my exposed skin. The panel that holds up the glass came off and fell when I just exited the car. I will be contacting my vehicle manufacturer to find out why the heck this happened and hopefully something will be done about this. Luckily, I was not shaken up enough to lose control of my vehicle when these incidents occur. I'm now afraid to drive my vehicle. After all, I only have the bottom half of my sunroof left and I'm worried this will happen again, and that glass is the only one left protecting the interior of my car from the elements.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE SUN ROOF SHATTERED. THE CONTACT STATED THAT THERE HAD BEEN NO IMPACT TO THE SUN ROOF. THERE WERE NO INJURIES. SUPERIOR HYUNDAI NORTH (LOCATED AT 5665 DIXIE HWY, FAIRFIELD, OH 45014, (513) 870-9800) WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED AND OPENING THE SUN ROOF, A PIECE OF THE PLASTIC HOUSING FRACTURED AND JAMMED THE SUN ROOF. AS A RESULT, THE SUN ROOF COULD NOT CLOSE. THE CONTACT WAS ABLE TO REMOVE THE PIECE OF FRACTURED HOUSING AND CLOSE THE SUN ROOF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Mileage: 102,000

THE HYUNDAI VELOSTER 2012 HAD A RECALL A FEW YEARS AGO CONCERNING THE SUDDEN EXPLOSION OF THE PANORAMIC SUNROOF. I TOOK IN MY VEHICLE IMMEDIATELY TO BE CHECKED OUT AND WAS TOLD THE SUNROOF WAS FINE. WHILE DRIVING THE VEHICLE AT ABOUT 65/70 MILES PER HOUR ON THE HIGHWAY DURING RUSH HOUR, AN EXTREMELY LOUD BANG OCCURRED. I IMMEDIATELY ASSOCIATED THE LOUD BANG AS A GUN SHOT. GLASS FROM THE CEILING FELL INTO THE VEHICLE AND ON MY BODY AS THE SUNROOF COVER RIPPED OPEN. I WAS SO STARTLED, THAT I DUCKED TRYING TO PROTECT MYSELF AS GLASS WAS FALLING ONTO ME WHILE DRIVING. I WAS ABLE TO TURN ON MY HAZARDS AND PULL OVER ON THE SIDE OF THE ROAD. ALTHOUGH, I DID NOT SPEAK TO ANY WITNESSES, I AM CERTAIN THE SEMI-TRUCK DRIVING BESIDE ME SAW WHAT OCCURRED AS HE TURNED ON HIS HAZARDS AND SLOWED DOWN TO LET ME OVER. I WAS LITERALLY SHAKING FROM BEING SO SCARED AND CAUGHT OFF GUARD. I GOT OUT OF THE CAR TO SEE WHAT HAD OCCURRED AND MY SUNROOF HAD EXPLODED. THE ENTIRE GLASS PORTION OF THE SUNROOF WAS GONE EXCEPT FOR THE EDGES, WHICH WERE LEFT CRACKED. I ATTEMPTED TO TAKE A PICTURE, BUT IT WAS DARK AND I WAS ON THE HIGHWAY, WHICH WAS NOT SAFE. MY VEHICLE HAS BEEN AT THE HYUNDAI DEALERSHIP SINCE 12/21/16. I COULD NOT REACH ANYONE AT THE SERVICE DEPARTMENT, EVEN THOUGH I CALLED DURING HOURS OF OPERATION. I WAS THEN INSTRUCTED TO LEAVE THE VEHICLE OVER NIGHT. AS OF 5:48 PM ON 12/22/16, I WAS TOLD THE SERVICE DEPARTMENT IS WAITING ON INSTRUCTION FROM HYUNDAI'S CORPORATE OFFICE AND HAVE NOT BEEN PROVIDED A VEHICLE. ALTHOUGH, I DID NOT SUFFER ANY SERIOUS INJURIES, I AM VERY WORRIED ABOUT THE SAFETY OF OTHERS DRIVING THIS VEHICLE. NOT ONLY IS THE GLASS ITSELF DANGEROUS, BUT THE SOUND WAS SO STARTLING IT COULD CAUSE SOMEONE TO VEER OFF INTO OTHER VEHICLES CAUSING GREAT BODILY INJURIES. I HAD NOT OPENED THE SUNROOF FOR DAYS, PERHAPS EVEN WEEKS AS IT HAS BEEN VERY COLD. *TR

Mileage: 70,300

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SUN ROOF SUDDENLY EXPLODED AND SHATTERED GLASS DROPPED ALL OVER INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE PARKED, THE SUN ROOF EXPLODED. THE CONTACT STATED THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING 65 MPH ON AN INTERSTATE, THE SUN ROOF GLASS EXPLODED. THE ROOF WAS NOT OPEN AT THE TIME OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT IT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,587.

Mileage: 62,587

WHILE DRIVING 70MPH ON I95 N IN VA WITH THE SUNROOF POPPED OPEN (NOT SLID ALL THE WAY BACK) THERE WAS A LOUD POP THAT SOUNDED LIKE AN EXPLOSION OR GUNSHOT AND THE ROOF GLASS SHATTERED AND FELL INTO THE CAR. CONTROL OF THE CAR WAS MAINTAINED AND SINCE I DID NOT WANT TO PULL OVER ON A BUSY HIGHWAY I PROCEEDED TO DRIVE DIRECTLY TO THE HYUNDAI DEALERSHIP IN FAIRFAX, VA. WHILE DRIVING, SHATTERED GLASS CONTINUED TO SLIDE DOWN OUR BACKS (ME AND ONE PASSENGER). AFTER WE PARKED AND EXITED THE CAR WE HAD TO SHAKE THE SHARDS OF GLASS FROM OUR HAIR AND CLOTHES. MY PASSENGER AND I WERE ABLE TO REMAIN CALM THROUGH THIS ORDEAL BUT I WAS STILL TREMBLING WHEN WE ARRIVED AT THE DEALERSHIP. ON FEB. 8, 2013 THE CAR WAS TAKEN TO THE DEALERSHIP (CHECKERED FLAG HYUNDAI) AND THE SUNROOF WAS INSPECTED FOR A RECALL BY HYUNDAI. AFTER THE RECALL INSPECTION WAS COMPLETE IT WAS REPORTED THAT THE SUNROOF HAD PASSED AND WAS NOT PART OF THE RECALLED BATCH OF GLASS. CLEARLY THE PROCEDURE HYUNDAI CREATED TO TEST FOR THIS PROBLEM WAS NOT SUFFICIENT AND DID NOT CATCH ALL THE PROBLEM GLASS. *TR

Mileage: 25,500

TL*THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUN ROOF SHATTERED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THERE WERE NO INJURIES REPORTED AS A RESULT OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR

Mileage: 33,480

2012 HYUNDAI VELOSTER WAS RECALLED LAST YEAR FOR A SUNROOF DEFECT IN WHICH THE SUNROOF MAY EXPLODE WITHOUT WARNING. CAR WAS TAKEN TO A HYUNDAI DEALER, WHERE THEY ENDED UP REPLACING THE SUNROOF BECAUSE IT WAS DEFECTIVE. NOVEMBER 25,2014, WIFE WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, WHEN SUNROOF BLEW UP, SENDING GLASS FLYING THROUGHOUT THE INSIDE AND OUTSIDE OF CAR. WIFE HAD SMALL CUTS TO FACE AND ARMS, WITH GLASS PIECES THROUGHOUT HER HAIR AND CLOTHES. *TR

Mileage: 24,412

I WAS DRIVING MY 2012 HYUNDAI VELOSTER ON A PAVED ROAD AT 45 MPH. THE SCREEN FOR THE SUNROOF WAS OPEN BUT THE GLASS WAS CLOSED. ALL OF A SUDDEN GLASS JUST RAINS DOWN ON ME CAUSING SMALL CUTS TO MY ARMS AND FACE, SMALL SHARDS OF GLASS ARE STILL EMBEDDED IN MY CELL PHONE SCREEN PROTECTOR. LUCKILY I WASN'T MORE SERIOUSLY INJURED AND THERE WASN'T ANY VEHICLES AROUND ME BECAUSE THE SUDDEN RUSH OF AIR AND GLASS TO MY FACE CAUSED ME TO SWERVE. *TR

Mileage: 77,000

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 41,000. DJR

Mileage: 41,000

WHILE DRIVING ON THE INTERSTATE I-10 WEST OF TUCSON, THE SUN ROOF SUDDENLY EXPLODED. THERE WERE NO OTHER VEHICLES IN FRONT OF US. GLASS WAS FALLING INTO THE VEHICLE WHILE I ATTEMPTED TO SLOW DOWN, TURN ON MY HAZARD LIGHTS AND GET OFF AT THE NEXT EXIT. MY HUSBAND AND FRIEND WERE IN THE CAR WITH ME AND THEY WERE ABLE TO TRY AND HOLD UP THE FABRIC THAT COVERS THE SUNROOF SO I COULD TRY TO GET US OFF THE ROAD. GLASS WAS ALL OVER US AND THE VEHICLE. DAMAGE ALSO HAPPENED ALONG THE TOP OF THE VEHICLE(IT'S ALL GLASS). I CONTACTED MY INSURANCE COMPANY AND HYUNDAI. I WAS TOLD BY HYUNDAI THAT WHILE THERE WERE SEVERAL VEHICLES LIKE MINE, SAME YEAR AND MODEL WERE RECALLED, BUT MINE WAS NOT ON THE RECALL LIST. AFTER GOING THE NEXT DAY TO THE DEALER WHERE I PURCHASED IT, THEY ARE GOING TO FIX THE DAMAGE AS WELL AS GIVE ME A RENTAL CAR. HYUNDAI IS PAYING FOR ALL OF IT. WHILE I'M VERY HAPPY THEY ARE PAYING FOR ALL DAMAGES, I REALLY THINK THEY NEED TO FURTHER INVESTIGATE THE RECALL. MINE WAS MANUFACTURED MAY 14, 2012, I WAS TOLD THE LAST DATE OF THE VEHICLES INVOLVED IN THE RECALL WAS APRIL 2012. THEY HAVE ALSO RECALLED 2013 MODELS WITH THE SAME ISSUE. I FIND IT HARD TO BELIEVE THAT THIS IS COINCIDENCE. WE WERE TRULY FORTUNATE THAT WE WERE NOT IN A VERY SERIOUS ACCIDENT BECAUSE OF THIS INCIDENT. I'M VERY CONCERNED THAT THEY ARE REPLACING THE GLASS AND NOT THE ACTUAL STRUCTURE OF THE SUNROOF. WILL THIS HAPPEN AGAIN? SOMETHING NEEDS TO BE ADDRESSED BEFORE SOMEONE ELSE IS INVOLVED IN A SERIOUS OR POSSIBLY FATAL ACCIDENT. I BELIEVE HYUNDAI KNOWS THEY ARE AT FAULT, OTHERWISE THEY WOULD NOT BE DOING THESE REPAIRS AT NO COST. *TR

Mileage: 20,009

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF SHATTERED. THE SUN ROOF WAS PREVIOUSLY INSPECTED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, SHE HEARD A LOUD NOISE AND GLASS STARTED SHATTERING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

Mileage: 70,000

I WAS DRIVING ON THE 10 FREEWAY GOING WEST IN TONOPAUGH, ARIZONA. I HEARD A HUGE EXPLOSION AND DID NOT KNOW WHAT HAPPENED...IF I WAS BEING SHOT AT; THE CAR EXPLODED, A BOMB WENT OFF OR WHAT. THE SUNROOF WAS CLOSED AND IN MY HYSTERICAL POSITION, I SEE GLASS FLYING ALL OVER THE ENTIRE CAR...I HAD TO GET OVER SEVERAL LANES TO GET OFF THE FREEWAY...I'M NOT SURE HOW I GOT THE COMPOSURE TO DO THIS...HOWEVER, I DID GET TO THE SIDE OF THE FREEWAY. THE FACT THAT I WAS NOT KILLED; OR KILLED SOMEONE WITH THIS EXPLOSION OF NOT ONLY GLASS, BUT THE PARTS TO THE SUNROOF IS A MIRACLE. I AM NOW IN THERAPY WITH PDST. THIS CAR WAS A RECALL CAR THAT I PURCHASED TWO WEEKS PRIOR TO THE ACCIDENT. IT WAS RECALLED FOR SHATTERING SUNROOF GLASS...HOWEVER, HYUNDAI SAID THAT MY CAR WAS NOT PART OF THE RECALL. THE DAMAGES CAME TO OVER $10,000. *TR

Mileage: 70,294

AFTER HAVING THE VEHICLE RECALLED, INSPECTED, AND REPAIRED FOR A KNOWN SUNROOF ISSUE, MY HYUNDAI VELOSTER HAD NO WINDOW ISSUES FOR APPROXIMATELY 1 YEAR. WHILE DRIVING DOWN THE HIGHWAY ON APRIL 26TH, MY SUNROOF SPONTANEOUSLY EXPLODED TO PIECES WITHOUT CAUSE OR IMPACT. THE RECALL FOR THE CAR WAS SUPPOSED TO HAVE FIXED THIS POTENTIAL ISSUE. OBVIOUSLY, IN MY CASE, THE RECALL DID NOT WORK. THE SUNROOF SHATTERING WAS EXTREMELY LOUD AND STARTLING, NEARLY CAUSING ME TO CRASH MY VEHICLE. *TR

Mileage: 52,000

I WAS DRIVING WITH A PASSENGER ON A FREEWAY AND THE SUNROOF EXPLODED DOWNWARD, THROWING GLASS ALL OVER US WHILE DRIVING 65 MILES AN HOUR. I WAS ABLE TO PULL OFF OF THE ROAD AND CLEAN OFF THE SEATS AND TAKE IT TO THE DEALER FOR A REPLACEMENT, BUT I HAVE NO IDEA IF THE REPLACEMENT IS SAFE. *TR

Mileage: 25,900

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 30 MPH, THE PANORAMIC SUNROOF SHATTERED AND GLASS FELL INTO THE VEHICLE. THE DRIVER SUSTAINED CUTS FROM THE GLASS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V051000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

WHILE DRIVING MY CAR THE SUNROOF EXPLODED AND SHATTERED ALL OVER, THE DEALER AND HYUNDAI TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE IT WAS MADE IN MAY OF 2012 AND THE RECALL WAS ONLY UP TO APRIL 2012. THEY OBVIOUSLY HAVE THE SAME PROBLEM WITH NEWER MODELS AS WELL. *TR

Mileage: 36,000

WHILE DRIVING HOME FROM WORK, TODAY THE PANORAMIC SUNROOF SHATTERED AND CRASHED DOWN WITH A LOUD SOUND, ,HYUNDAI HAD ALREADY DONE A RECALL ON MY VEHICLE MODEL FOR THE SAME ISSUE LAST YEAR AND I HAD CHECKED IT WITH A HYUNDAI DEALER WHO TESTED AND FOUND NO ISSUES WITH ROOF WHEN THEY INSPECTED IT ON JUNE 2013 LAST YEAR ,SUDDENLY IT CRASHED AND ALMOST INJURED ME VERY BADLY TODAY,IT COULD HAVE BEEN VERY FATAL . IRONICALLY HYUNDAI HAD ISSUED A RECALL FOR THE SAME LAST YEAR BUT IT DID NOT SEEM TO MAKE ANY DIFFERENCE AS THE DEALER S R NOT REPLACING THE ROOFS ,ITS A GRAVE CONCERN AND I URGE THE CONCERNED AUTHORITIES TO KINDLY LOOK INTO THE MATTER AS IT COULD BE A FATAL ISSUE ON ROADS SOMETIME SOON IF THIS CONTINUES. *TR

Mileage: 22,000

WE WERE DRIVING DOWN THE HIGHWAY WHEN OUR SUNROOF EXPLODED. ALL OF THE GLASS SHATTERED AND FLEW EVERYWHERE SOME OF IT HITTING ANOTHER VEHICLE. THE ENTIRE PANORAMIC SUNROOF IS MISSING.THIS WAS EXTREMELY DANGEROUS SITUATION. WE WERE ON THE INSIDE LANE OF TRAFFIC AND HAD TO CAREFULLY MAKE OUR WAY ACROSS TRAFFIC AS QUICK AS POSSIBLE AS GLASS WAS STILL FLYING OFF OF OUR ROOF. WE CALLED HYUNDAI IMMEDIATELY TO REPORT WHAT HAD HAPPENED AND WERE TOLD WE NEEDED TO SPEAK TO SERVICE, WHEN TRANSFERRED, NOBODY ANSWERED. WE WERE TOLD TO EITHER DROP OFF OUR CAR TONIGHT OR FIRST THING IN THE MORNING. *TR

Mileage: 40,090

WHILE DRIVE ON HIGHWAY AT POSTED SPEED OF 70 MPH THE SUNROOF IMPLODED ON ME. THE ROOF WAS IN CLOSED POSITION. THE GLASS SHATTERED EVERYWHERE. I HAD VERY MINOR SCRAPES ON MY FACE AND NECK. I JUST HAPPENED TO BE CLOSE TO THE HYUNDAI DEALERSHIP AND WITHIN 10 MINUTES OF IMPLOSION I PULLED INTO IT. I HAD TO LIFT MYSELF OUT OF MY SEAT AS THE GLASS WAS ON MY CLOTHING, ALL OVER THE SEATS, IN MY PURSE AND SOME PIECES WERE STILL ON THE OUTSIDE OF THE ROOF. DEALERSHIP IN ROUND ROCK, TEXAS WAS VERY CONCERNED ABOUT MY WELL BEING. THEY OFFERED TO CALL FOR MEDICAL ASSISTANCE. I HAD MINOR SCRAPES AND DID NOT FEEL IT NECESSARY. THE IMPLOSION MADE ME THINK SOMEONE HAD SHOT ME BECAUSE OF THE SOUND WHEN IT IMPLODED. I WAS EXTREMELY SHAKEN, ALMOST TO THE POINT OF LIGHTHEADEDNESS! I HAD THIS CAR CHECKED IN NOVEMBER OF 2012 FOR THE SUNROOF. I HAD NOT RECEIVED A RECALL NOTICE. I HAD BEEN TOLD ABOUT IT BY MY CUSTOMERS WHERE I WORKED. THE DEALERSHIP WHERE I BOUGHT IT IN MARLTON, NJ CHECKED IT AND SAID EVERYTHING WAS FINE. THE DEALERSHIP THERE SAID THEY WERE NOT AWARE OF ANY RECALL FOR A SUNROOF PROBLEM! I HAVE NO PAPERWORK FROM THAT DEALERSHIP STATING THAT THEY HAD CHECKED IT FOR ME. *TR

Mileage: 9,252

SUNROOF SHATTERED/EXPLODED WHEN PARKED. GLASS FLEW UP TO TWO FEET AWAY. OUTDOOR TEMP WAS NEAR 70 F. *TR

Mileage: 53,000

2012 HYUNDAI VELOSTER THE SUNROOF EXPLODED SENDING GLASS 20' OUT AND INTO THE VEHICLE SINCE THE SUNROOF WAS OPEN. THE VEHICLE WAS PARKED AT THE TIME NO STRESS TO THE GLASS. THIS VEHICLE ALSO HAD BEEN INTO THE DEALERSHIP FOR THE WARRANTY ON THE SUNROOF AND WAS GIVEN A PASS ON THE GLASS NOT BEING THE KIND THAT WOULD EXPLODE. THAT WARRANTY TEST WAS OBVIOUSLY INACCURATE. *TR

Mileage: 25,395

THE SUNROOF OF MY 2012 HYUNDAI VELOSTER EXPLODED TODAY WITHOUT WARNING. THE SUNROOF WAS UNDER A RECALL CAMPAIGN AND WAS CHECKED BY THE DEALERSHIP. HOWEVER, THE DEALERSHIP SIGNED OFF THAT THE SUNROOF WAS FINE AND DID NOT NEED TO BE REPLACED. HOWEVER, TODAY (ABOUT 6 MONTHS AFTER HAVING CHECKED ON THE SUNROOF) IT EXPLODED WHILE DRIVING ON THE HIGHWAY AND THE SHATTERED SUNROOF FELL INTO THE CAR ALL OVER ME AND THE INSIDE OF THE CAR. *TR

Mileage: 33,000

WHILE DRIVING DOWN THE FREEWAY AT 65 MPH, THE SUNROOF SHATTERED AND GLASS FELL DOWN ON ME WHILE DRIVING. FORTUNATELY, I WAS NOT INJURED AND WAS ABLE TO SAFELY EXIT THE FREEWAY. THE CAR HAD BEEN CHECKED FOR A RECALL FOR DEFECTIVE SUNROOFS AND HAD PASSED INSPECTION BY THE DEALER. *TR

Mileage: 40,100

ON SATURDAY, 3/30/2013, I ENTERED MY GARAGE AT 04:00 A.M. AND FOUND THAT THE SUNROOF OF MY 2012 HYUNDAI VELOSTER HAD EXPLODED (DETONATED) SOMETIME DURING THE NIGHT. GLASS FRAGMENTS COVERED THE ENTIRE FRONT END OF MY CAR TO INCLUDE THE FLOOR IN FRONT OF THE CAR. ON FRIDAY, 3/29/2013, I HAD THE SUNROOF OPEN FOR THE MAJORITY OF THE 50 MILE DRIVE HOME FROM WORK WITH NO ISSUES. WHEN I PARKED THE CAR INSIDE THE GARAGE THE SUNROOF CLOSED FINE AND WAS NOT SHATTERED. THE CAR REMAINED PARKED IN THE GARAGE UNTIL I DISCOVERED THE EVENT THE NEXT MORNING. I ENTERED THE CAR TO RETRIEVE SOME PERSONAL ITEMS AT APPROXIMATELY 9:00 P.M. ON THE 29TH AND THE SUN ROOF WAS FINE. SO. SOMETIME BETWEEN 9:00 P.M. AND 04:00 THE EVENT OCCURRED. I HAVE A FINISHED GARAGE, WITH A SHEETROCK CEILING. NOTHING FELL ON MY ROOF! I CAN'T IMAGINE THE RESULTING EFFECTS IF I HAD BEEN DRIVING THIS VEHICLE WHEN THE SUNROOF EXPLODED. *TR

Mileage: 17,340

ON SEPTEMBER 16TH 2012, APPROXIMATELY 4 MONTHS AFTER PURCHASING THE VEHICLE, I WAS DRIVING EAST ON I-90 AT ABOUT 70 MPH WHEN MY SUNROOF EXPLODED. THERE WERE NO VEHICLES IN MY IMMEDIATE VICINITY AND NO FOREIGN OBJECT MADE CONTACT OR ENTERED MY VEHICLE. THE SUNROOF WAS CLOSED WHEN THIS HAPPENED AND I WAS NOT TRYING TO OPERATE IT AT THE TIME OF THE INCIDENT. IT SOUNDED LIKE A WATER BALLOON POPPED AND THEN GLASS CAME RAINING DOWN ON TOP OF MY HEAD AND INTO MY CAR. THERE WERE NO PASSENGERS IN THE VEHICLE OTHER THAN THE DRIVER AND THERE WERE NO INJURIES. *TR

Mileage: 6,000

MY CAR WAS PARK AT MY WORK PARKING LOT AND IT WAS AROUND 37 DEGREES F OUTSIDE. I WENT TO MY CAR TO GET SOMETHING OUT OF MY TRUNK. WHEN I CLOSED MY TRUNK I HEARD A SPLASH AFTER THE TRUNK CLOSED. I THOUGHT I SPLASHED SOME WATER, BUT I THEN SAW AND REALIZED THAT SOMETHING WAS NOT RIGHT ON MY ROOF. I TOOK A CLOSER LOOK AND SAW THAT MY SUNROOF HAD BLOWN UP. GLASS DEBRIS WAS EVERYWHERE ESPECIALLY ON MY WINDSHIELD. I DROVE IT HOME THAT NIGHT AND BROUGHT IT TO THE DEALER WHERE I BOUGHT IT AND THEY WENT AHEAD AND GAVE ME A RENTAL CAR RIGHT AWAY. I ASKED THEM FOR THE BEST OFFER FOR A NEW CAR BUT THEY JUST WANTED TO SELL ME A NEW CAR. I DON'T TRUST THE HYUNDAI BRAND ANYMORE AND IM HOPING IN TRADING IT IN FOR A DIFFERENT CAR. *TR..UPDATED 12/31/12 *BF PICTURES RECEIVED. 01/03/13

Mileage: 7,200

I DROVE MY CAR HOME ON SATURDAY....AND DIDN'T MOVE IT ON SUNDAY....HOWEVER AT NIGHT I WENT TO MOVE IT IN FRONT OF MY OTHERS CARS, AND I WAS SHOCKED BY THE SCENE ....THE SUNROOF WAS TOTALLY EXPLODED.......I THINK THIS IS A MAYOR DEFECT AND COULD BE DANGEROUS IF LIKE EVERYDAY I WAS DRIVING IN THE HIGHWAY AND IT COULD EXPLODE IN FRONT OF OTHERS CARS.....THE WEATHER WAS BEAUTIFUL, NOT HOT, NOT COLD, AND NOT TOO MUCH SUN.... *TR

Mileage: 15,990

THERE SEEMS TO BE A PROBLEM WITH ADJUSTING THE VELOSTER SIDE MIRRORS SO THEY SWING FAR ENOUGH OUT FOR TALL DRIVERS. ONLINE FORUMS INDICATE A NUMBER OF DRIVERS WITH THIS COMPLAINT. MY DEALER BASICALLY SAYS "LIVE WITH IT" BUT WITH THE BLIND SPOTS ON THIS CAR, THAT IS NOT A SAFE ANSWER. DRIVERS (5'10" AND UP) NEED TO BE ABLE TO SAFELY SEE WHAT IS FORWARD OF THE REAR BUMPER OF THE VEHICLE AND CAN'T. *TR

Mileage: 500

THE CAR WAS PARKED IN MY GARAGE OVER NIGHT. IN THE MORNING, WHEN LEAVING FOR WORK I FOUND THE CARS SUNROOF HAD EXPLODED. GLASS WAS ON THE GARAGE FLOOR, CAR ROOF, WINDSHIELD, HOOD, AND REAR GLASS. SHARDS OF THE SUNROOF WERE HANGING DOWN INSIDE THE CAR AND THERE WAS SHATTERED GLASS INSIDE THE CAR. THE EXPLOSION CAUSED THE GLASS TO BLOW OUT, AND LEFT A LARGE HOLE WHERE THE SUNFOOF WAS LOCATED.THIS WAS A DANGEROUS EVENT AND EVEN IF FIXED I DO NOT WANT TO DRIVE THIS CAR. IF THE SUNROOF IS REPLACED WHAT GUARANTEE DO WE HAVE THAT THE PROBLEM HAS BEEN RESEARCHED, RESOLVED, AND THAT CORRECTED COMPONENETS ARE BEING INSTALLED IN OUR VEHICLE. *TR

Mileage: 6,000

THE CAR WAS PARKED IN THE DRIVEWAY AND I WAS INSIDE THE HOUSE. I HEARD A NOISE AND WHEN I WENT OUTSIDE THE SUNROOF HAD SHATTERED/EXPLODED. I HAVE A CAMERA INSTALLED ON MY GARAGE THAT CAPTURED THE SUNROOF EXPLODING WITH NO ONE AROUND IT AND NOTHING FALLING ON IT. I CAN EMAIL THE VIDEO UPON REQUEST. *TR ..UPDATED 11/14/12 *BF UPDATED 12/4/2012 *JS

Mileage: 10,200

WHILE DRIVING DOWN A BUSY STREET, IT SOUNDED LIKE A FIRECRACKER WENT OFF ON THE TOP OF MY CAR. I HEARD A LOUD BANG AND SUBSEQUENT POPS AND CRACKS. WHEN I PULLED OVER, I SAW MY SUNROOF HAD COMPLETELY SHATTERED. NOTHING HAD HIT MY CAR, THE SUNROOF JUST EXPLODED INTO TINY GLASS PIECES. *TR

Mileage: 9,395

I WAS DRIVING AROUND 40 MPH AND I HEARD A NOISE LIKE GLASS CRACKING AND THEN A FEW SECONDS LATER, THE MOONROOF EXPLODED AND FELL ON MY HEAD AND DOWN MY BACK. IT WAS RAINING SO SINCE I WAS CLOSER TO HOME THAN THE DEALERSHIP, I TURNED AROUND AND WENT BACK HOME. THE GLASS BROKE UP IN SUCH SMALL PIECES, MY FINGER WAS CUT, BUT NO OTHER INJURIES THANK GOODNESS. UPDATED 11/01/12*LJ UPDATED IVOQ 11/01/12

Mileage: 12,000

I WAS DRIVING ON MAJOR HWY THRU MS ABOUT 4 IN THE AFTERNOON TEMPS ABOUT 90-95 SPEED LIMIT IS 70 MPH THAT WAS MY APPROX SPEED , THERE WAS 1 CAR ABOUT 1/2 MILE AHEAD OF ME 1 CAR BEHIND ME , THEN KABOOM, MY SUN ROOF EXPLODED, GLASS WAS EVERYWHERE, IF THERE WERE ANY OTHER CARS ON THAT ROAD THERE WOULD HAVE BEEN A MAJOR ACCIDENT AS I WAS ALL OVER BOTH LANES. I TOOK MY CAR TO THE DEALERSHIP WHERE I BOUGHT IT, THEY SAID "A ROCK HIT MY SUNROOF" SORRY, WILSON THERE IS A VERY SLIM CHANCE THAT A ROCK WAS IN THE AIR, AND EVEN A SLIMMER CHANCE IT WOULD HIT MY SUNROOF, THAT JUST DIDN'T HAPPEN, THIS IS A DEFECT IN THE CAR DESIGN AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED, HYUNDAI NEEDS TO STEP UP AND RECALL, AND DEALERSHIPS NEED TO APOLOGIZE FOR TREATING PEOPLE LIKE ...... *TR UPDATED 11/01/12*LJ UPDATED 11/01/12

Mileage: 500

I WAS DRIVING MY HYUNDAI VELOSTER ON A SMOOTH PAVED HWY, GOING ABOUT 60 MILES/HR, ON A SUNNY DAY, SUN SHADE OPEN/ MOONROOF CLOSED WHEN THE MOONROOF EXPLODED (IMPLODED). THERE WERE NO OTHER VEHICLES NEAR ME AND NO DEBRIS IN THE ROADWAY. THE EXPLOSION WAS EXTREMELY LOUD, SENDING SHATTERED GLASS THROUGHOUT THE CAR, IN MY CLOTHES AND HAIR. THANKFULLY MY 2 YR OLD GRAND DAUGHTER WAS NOT IN HER CAR SEAT IN THE REAR, SHE PROBABLY WOULD HAVE LOST HER EYESIGHT OR WORSE. THE EXPLOSION WAS SO LOUD, IT SOUNDED LIKE A TRUCK RAN INTO THE CAR. I CLOSED MY EYES FOR A FEW SECONDS BECAUSE OF THE GLASS FALLING DOWN ON ME. I'M NOT SURE HOW I WAS ABLE TO KEEP FROM LOSING CONTROL OF THE STEERING. I WAS TERRIFIED AND STILL HAVE NOT WANTED TO DRIVE THE CAR SINCE. *TR

Mileage: 5,000

I PURCHASED THE VELOSTER IN EARLY DECEMBER 2011. IT WAS AT SCHOOL IN THE PARKING STRUCTURE IN FEBRUARY OF 2012 WHEN I GOT A CALL FROM THE CAMPUS POLICE DEPARTMENT SAYING MY CAR HAD DAMAGE. WHEN I ARRIVED AT THE SCENE, I FOUND THE SUNROOF COMPLETELY EXPLODED. AT THE SCENE AND AFTER THE INCIDENT, THERE WERE NO WITNESSES OF SOMEONE PHYSICALLY BREAKING IN THE WINDOW. THERE IS A DECENT AMOUNT OF TRAFFIC THROUGH THE AREA SO THE IDEA OF SOMEONE BEING ABLE TO BREAK THE SUNROOF IN THE MIDDLE OF THE DAY WITHOUT BEING SEEN IS UNLIKELY. THERE WAS NO DAMAGE TO ANY OTHER OF THE WINDOWS OR ANY OTHER PARTS OF THE CAR...THERE WAS JUST AN EXPLODED SUNROOF. THERE WAS NO ATTEMPT TO GET INTO THE CAR FROM THE SUNROOF AND NOTHING WAS STOLEN FROM INSIDE OF THE CAR. THE POLICE REPORT STATES THAT IT MUST HAVE BEEN VANDALISM OR ATTEMPTED ROBBERY, BUT FROM THE SHRAPNEL PATTERNS FROM THE GLASS SEEMING TO BLOWN OUTWARD FROM THE INSIDE, FINDING NO OBJECTS TO BREAK INTO THE CAR, AND THE LACK OF STOLEN PROPERTY. I WHOLE HEARTEDLY BELIEVE THAT THE GLASS HAD SPONTANEOUS BLOWOUT WHICH COST $7000 IN REPAIR COSTS. *TR UPDATED 10/19/12 *CN UPDATED 10/23/2012 *JS

Mileage: 2,000

ON SEPTEMBER 29, 2012 (APPROXIMATELY 1 PM) MY WIFE WAS DRIVING AT 55MPH ON I 93 NEAR EXIT 8 IN MANCHESTER NEW HAMPSHIRE. SHE DROVE OVER A NORMAL BUMP IN THE ROAD AND WITHOUT WARNING THE SUN ROOF OF MY 2012 HYUNDAI VELOSTER EXPLODED INTO AND OUT OF THE CAR. MY WIFE HAD GLASS EMBED INTO HER SCALP. SHE PROCEEDED TO EXIT 9 AND PULLED OFF THE HIGHWAY WHERE SHE MET ME. INJURIES WERE MINOR AND NO PROFESSIONAL HELP WAS NEEDED, I REMOVED THE GLASS FROM HER SCALP. WE CALLED THE NH STATE POLICE AND NOTIFIED THEM OF THE INCIDENT. WE DID NOT FILE AN OFFICIAL POLICE REPORT AT THAT TIME. THE SUN ROOF GLASS WAS DESTROYED AND COVERED THE INTERIOR AND EXTERIOR. THE PAINT ON THE EXTERIOR HAS MANY SCRATCHES AND DEEP GOUGES, THE INTERIOR HAS GLASS EMBEDDED INTO THE UPHOLSTERY. TODAY (OCT 9, 2012) I WENT TO PICK UP MY CAR AT THE DEALER, THE ROOF HAS BEEN FIXED BUT THE PAINT IS DESTROYED BY THE INCIDENT AND THE INTERIOR HAS GLASS EMBEDDED INTO IT. THE CAR IS A HAZARD TO TRY AND SIT IN. I BRUSHED THE REAR SEAT AND GLASS STUCK INTO MY HAND. THE CAR IS CURRENTLY AT THE DEALER, THIS ISSUE IS STILL IN PROCESS WITH THE DEALERSHIP. MY WIFE REFUSES TO DRIVE THE VEHICLE. I HAVE ASKED FOR A WRITTEN DOCUMENT FROM HYUNDAI SUCH AS AN ENGINEERING REPORT STATING THAT THE PROBLEM HAS BEEN RESEARCHED, RESOLVED AND THAT CORRECTED COMPONENTS ARE BEING INSTALLED IN OUR CAR & NOT JUST ANOTHER PIECE OF DEFECTIVE GLASS INSTALLED THAT WILL SHATTER ON US WHILE DRIVING AT HIGHWAY SPEEDS. I WANT MY NEW CAR PUT BACK TO NEW CONDITION LIKE IT WAS BEFORE THIS INCIDENT. I ALSO FILED A FORMAL COMPLAINT WITH HYUNDAI AFTER THE INCIDENT ON OCTOBER 1, 2012. I CAN SUPPLY YOU WITH THE CASE NUMBER IF NECESSARY. *TR ...UPDATED 10/17/12 *BF UPDATED 10/19/2012 *JS

Mileage: 12,500

I WAS TRAVELING DOWN I-684 IN NEW YORK STATE WHEN MY SUNROOF EXPLODED ALL OVER ME. I WAS TRAVELING AT THE SPEED LIMIT, NO ONE WAS IMMEDIATELY IN FRONT OF ME AND NOTHING WAS IN THE ROAD OR AIRBORNE. IT SOUNDED LIKE A GUNSHOT AND THEN THE ROOF WAS SHATTERING ALL OVER ME. *TR UPDATED 10/16/12*LJ UPDATED 10/23/12*LJ UPDATED 10/26/2012 *JS

Mileage: 4,800

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A LOUD EXPLOSION ON THE ROOF. THE CONTACT REALIZED THAT THE GLASS IN THE SUNROOF WAS BROKEN WHEN IT PENETRATED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT AND RIGHT ARM. THE PASSENGER IN THE FRONT SEAT WAS ALSO INJURED ON THE ARMS AND FACE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 10/12/12*LJ UPDATED 10/17/2012 *JS

Mileage: 8,000

I WAS DRIVING MY CAR DOWN A COUNTRY ROAD. NO CARS IN FRONT OF ME AND NONE COMING TOWARDS ME. MY HUSBAND WAS FOLLOWING BEHIND ME BECAUSE WE HAD JUST PICKED UP CAR FROM HAVING ITS FIRST OIL CHANGE AND TIRE ROTATION. I WAS DOING BETWEEN 45 AND 50MPH. ALL OF A SUDDEN THERE WAS A LOUD BANG LIKE A GUNSHOT AND I HEARD SOMETHING RAINING DOWN ON MY CAR. I LOOKED IN THE MIRROR AND SAW GLASS FLYING EVERYWHERE. I PULLED OVER AND ASKED MY HUSBAND IF SOMETHING HIT THE CAR. HE SAID NO - IT LOOKED LIKE THE GLASS IN THE SUNROOF BLEW STRAIGHT UP LIKE A COKE EXPLODING. THE GLASS ACTUALLY HIT THE FRONT OF HIS CAR. THE GLASS WAS IN MY HAIR, DOWN THE BACK OF MY SHIRT AND PANTS. THE GLASS SCRATCHED ME IN SEVERAL PLACES. *TR

Mileage: 4,851

THE SUNROOF EXPLODED WHILE I WAS DRIVING WITH 2 PASSENGERS. WE HEARD THE EXPLOSION BUT DID NOT REALIZE IT WAS MY CAR UNTIL GLASS LEAKED FROM THE CLOTH PANEL UNDER THE SUNROOF ONTO MY FRIEND IN THE PASSENGER SEAT. WE MOVED THE CAR OFF OF THE ROAD AND CALLED THE POLICE. THE POLICE WENT BACK TO THE SIGHT WHERE THE EXPLOSION HAPPENED AND DID NOT FIND ANY OBJECT THAT WOULD HAVE HIT THE CAR. THE CAR IS LESS THAN 3 MONTHS OLD AND HAS LESS THAN 2500 MILES ON IT. THE DAY OF THE INCIDENT WAS WARM BUT NOT HOT LIKE IT HAS BEEN. *TR UPDATED 10/23/12*LJ UPDATED 10/26/2012 *JS

Mileage: 2,500

THE CAR WAS IN THE DRIVEWAY AT NIGHT WHEN THE SUNROOF IMPLODED AND SHATTERED ALL OVER THE SEATS. NOTHING FELL ON THE CAR - IT JUST IMPLODED. AT THIS TIME, A TOW TRUCK IS COMING TO TAKE IT TO THE DEALERSHIP. THE CAR IN ONLY THREE MONTHS OLD. *TR UPDATED 10/02/12*LJ

Mileage: 7,500

THE CAR DOES NOT ACCELERATE PROPERLY. WHEN AT A FULL STOP AND I PRESS ON THE GAS THE CAR DOES NOT MOVE HOWEVER, THE RPMS ARE HIGH BUT THE CAR TAKES 5-6 SECONDS TO GO AND IT DOESN'T GO VERY FAST AND THERE HAVE BEEN TIMES I WAS ALMOST HIT. MY CAR JERKS WHEN I TRY TO ACCELERATE FROM A SLOW SPEED, IT IS THE SAME MOVEMENT AS IF YOU WERE RUNNING OUT OF GAS AND ACTUALLY JERKS MY NECK. MY REAR DRIVER'S WINDOW SHATTERED FOR NO REASON. IT WAS IN THE DRIVE WAY AND WHEN I WENT OUT TO WORK IN THE MORNING, IT WAS SHATTERED. THERE IS NO IMPACT SIGHT AS EVIDENCE THAT SOMETHING HAD HIT IT. I AM VERY UNHAPPY WITH THE CAR AND WISH I NEVER BOUGHT IT. *TR

Mileage: 3,200

I WAS DRIVING, MAKING A LEFT HAND TURN FROM A STOP LIGHT AND THEN HEARD A VERY LOUD BANG! THE SUNROOF ABOVE ME THEN SHATTERED AND FELL ALL OVER ME, THE CAR, AND OUTSIDE. I PULLED OVER TO INSPECT THE CAUSE AND SEE THE DAMAGE. THERE WASN'T A SIGN OF WHY IT HAPPENED (ROCK OR ANYTHING OF THE SORT), BUT I HAD SHARDS OF GLASS IN THE TOP OF MY HEAD, BACK DOWN THE INSIDE OF MY SHIRT, AND THE GLASS STILL HANGING WAS FLYING OFF. THANKFULLY I HAD SUNGLASSES ON, OR ELSE SOMETHING WOULD HAVE FLOWN INTO MY EYES. ACTUALLY HAVE A SCRATCH FROM THE INCIDENT ON MY NEW PRESCRIPTION SUNGLASSES NOW. I RESEARCHED A POSSIBLE ISSUE OR RECALL AND CAME ACROSS A FEW POSTINGS WITH THE EXACT SAME ISSUE! I HEARD GOOD AND BAD STORIES ON HOW IT WAS RESOLVED, BUT ITS SCARY NONETHELESS. THIS HAPPENED TODAY AND AM SECOND GUESSING A SUNROOF, ALTHOUGH I'VE ALWAYS WANTED ONE. IF THIS IS STARTING TO BECOME A KNOWN ISSUE WITH A NEW MODEL, I HOPE ITS TREATED WITH CAUTION AND SWIFTNESS. PLEASE CALL OR EMAIL ME IF YOU HAVE ANY QUESTIONS. *TR UPDATED 08/15/12*LJ

Mileage: 3,450

I AM VERY TRAUMATIZED SINCE EARLIER TODAY APPROXIMATELY 11AM THE GLASS SUN ROOF ON MY 2012 VELOSTER EXPLODED WHEN I WAS RINSING THE CAR OFF. THE WEATHER WAS IN THE HIGH 70S OR 80S BUT WHATEVER THE CASE ITS EXTREMELY DANGEROUS AND UNACCEPTABLE SINCE I HAD CHILDREN THAT COULD HAVE HAD BODILY INJURY SINCE THEY WERE PLAYING CLOSE BY. THE EXPLOSION SPREAD SHATTERED GLASS AROUND 6 FEET AROUND THE CAR AND DRIVEWAY AND IT WAS SUCH AN UNFORTUNATE SITUATION! I WOULD NOT WANT THIS TO HAPPEN TO ANY OTHER VELOSTER OWNERS OR FUTURE OWNERS SINCE IT MAKES ME SICK SINCE I LIVE FAR AWAY AND WAS SUPPOSE TO BE HOME BY NOW BUT DUE TO THIS EXPLOSION I HAD TO GET IT TOWED TO A HYUNDAI DEALERSHIP! I SINCERELY HOPE THAT HYUNDAI WILL RESOLVE THIS ISSUE SINCE I WAS INFORMED THAT THIS HAS HAPPENED TO OTHER VELOSTER OWNERS AND SINCE THE CAR HAS ONLY BEEN IN THE US MARKET FOR 8+ MONTHS ITS UTTERLY UNACCEPTABLE THAT ITS HAPPENED TO MULTIPLE OWNERS! WHEN ARRIVING TO THE DEALERSHIP THEY TOLD ME THAT IT IS NO BIG DEAL AND THIS IS REALLY NOT TRUE! IT IS A BIG DEAL SINCE BODILY INJURY DID HAPPEN DURING THE EXPLOSION SINCE I TOOK OFF MY SHIRT AFTER A FRANTIC TRAUMATIC DAY TO TRY AND SLEEP AND I HAVE A SMALL CUT FROM THE SHATTERED GLASS! THIS IS REALLY MAKING ME SO UPSET SINCE ITS MY FIRST TIME AS A HYUNDAI OWNER AND I REGRET HAVING PURCHASED THIS VEHICLE. I NO LONGER FEEL SAFE AND ANXIOUS TO SEE WHAT HYUNDAI WILL DO TO FIX THE PROBLEM! ITS SO WRONG FOR A CAR COMPANY TO NOT CARE ABOUT THE SAFETY OF THE CONSUMER SINCE THE STATEMENT FROM THE SALESMAN AT THE DEALERSHIP WHERE MY CAR WAS TOWED IS COMPLETELY UNACCEPTABLE AND UNTRUE! IT IS NOT NORMAL FOR A CAR TO EXPLODE WHEN RINSING IT OFF AND THERE IS NO WARNING ON THE VEHICLE OR MANUALS THAT WOULD INDICATE CAUTION TO RINSE YOUR CAR IN ANY CLIMATE! READING FORUMS SOME PEOPLE JUST HIT A BUMP IN THE ROAD AND THE SUNROOF SHATTERS! THIS IS A MAJOR FLAW! *TR

Mileage: 4,278

NEW VEHICLE WAS PARKED ON THE STREET. AT 8:00 AM I WAS INFORMED BY A FELLOW WORKER THAT IT APPEARED MY VEHICLE WAS DAMAGED AND THERE WAS GLASS ALL OVER IT. I FOUND THAT THE SKYLIGHT HAD BURST UPWARD AND OUTWARD. IT WAS ABOUT 80 DEGREES AT THE TIME. THE DAY BEFORE WAS ABOVE 90 DEGREES AND THE VEHICLE WAS PARKED IN SAME LOCATION, WITHOUT INCIDENT. I CALLED DEALER WHO REFERRED ME TO NATIONAL SERVICE. THEY CAME AND TOWED CAR TO ANOTHER DEALER CLOSER TO HOME. DAY 8 AND DEALER CLAIMS TO HAVE REPLACED GLASS, SIDE RAILS AND NOW NEEDS TO REPLACE DEFLECTOR THAT ALL WERE DAMAGED. SAYS SOONEST REPAIR TO COMPLETE JULY 2ND PM. *TR UPDATED 8/14/12 *CN UPDATED 08/15/12

Mileage: 1,857

THE SUNROOF SHATTERED VIOLENTLY IN AN UPWARDS DIRECTION, SENDING SOME GLASS DOWN INSIDE THE CAR AND THE REST ALL OVER THE EXTERIOR. AFTER GOOGLING I FOUND OUT THERE ARE MANY OTHER VELOSTER OWNERS THAT HAVE HAD IDENTICAL INSTANCES WHERE THEIR SUNROOFS SHATTERED SPONTANEOUSLY.THIS COULD HAVE RESULTED IN SERIOUS INJURY. THE DEALERSHIP SAYS THEY DO NOT KNOW EXACTLY WHAT CAUSES IT, BUT THEY ARE WORKING ON IT WITH HYUNDAI. THEY HAVE ANOTHER SUNROOF ON ORDER, BUT AM WORRIED I MAY HAVE THIS HAPPEN AGAIN DUE TO THEIR MANUFACTURING DEFECT FOR THIS COMPONENT. *TT

Mileage: 1,870

THERE IS ONE SERIOUS SAFETY DEFECT WITH THIS CAR, THE SIDE MIRROR ADJUSTMENTS (IN PARTICULAR THE PASSENGER'S SIDE). THE DEALERSHIP HAS NOT BEEN ABLE TO PROPERLY ADJUST THE MIRROR AND THEY STATED THAT THE LIMITED ADJUSTABLE WAS "JUST HOW IT WAS DESIGNED." THEREFORE, I WOULD LIKE THIS RESEARCHED FURTHER AND CORRECTIVE ACTIONS TAKEN. THIS CAR IS NOT AS SAFE AS IT SHOULD BE. SPECIFICALLY, WHEN A TALL, LARGER PERSON HAS THE SEAT SET IN THE FAR BACK POSITION, AND SITS UP FAIRLY HIGH, THE RIGHT SIDE MIRROR CANNOT BE PROPERLY ADJUSTED, AND IN COMBINATION WITH THE REAR VIEW MIRRORS AND THE LEFT SIDE MIRROR, IT CREATES "BLIND SPOTS," AND, IN PARTICULAR, A VERY LARGE "BLIND SPOT" TO THE RIGHT--VERY DANGEROUS WHEN CHANGING LANES OR PASSING! *TR

Mileage: 50