2013 HYUNDAI VELOSTER Unknown Or Other Problems

51 complaints about Unknown Or Other

51
Complaints
1
Crashes
4
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (51)

Sep 2, 2025 Fire

On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.

Jun 25, 2024

The HVAC control knob overheated and burned out in my car. It scorched/charred and melted the plastic switch it was plugged into in the dash. It caused a strong burnt plastic, Smokey smell inside the car while I was driving. I thought the car was on fire at first. Thank goodness it wasn’t but it really could have started a fire in the dash of the car under the right conditions. I’ve read numerous accounts online of this same exact issue on this year/model, but no action has been taken by Hyundai to rectify this dangerous design flaw. I’ve also read that it can and usually happens again to the replacement control knob and plug. It’s absolute insanity to replace it with the exact same part knowing full well that it’s most likely going to do the same exact thing again. What if it does cause a fire in the dash the next time while I’m driving? It could possibly severely injure or kill me and any passenger in the car in addition to putting other drivers at risk from a mobile flaming inferno.

May 4, 2024

Abs component and or fuse is causing pre ignition in the motor thus causing abnormal rpm’s when idling or driving thus further causing damage to the vehicle itself

Apr 15, 2024

The blower fan only blows slightly and the knob does not work. This was a known issue with the 2014, but not the 2013. This causes a significant safety concern to someone living in extreme heat, especially children and the elderly.

Mar 17, 2024

The climate control knob does not function properly on my car. I removed the climate control panel from my car and found metal parts of the knob to be black and burnt and plastic parts to be melted and disformed causing the part to malfunction. All that’s needs to be replaced to fix the problem is the knob itself on the climate control panel. However, the knob is not sold individually and you must buy the whole climate control panel which costs over $200. It also seems to pose a potential fire risk if it heats up to the point that parts are melting/burning

Sep 5, 2023

The trunk latch is defective; the trunk flies open when you hit a bump. There are a lot of cars with the same problem.

Aug 14, 2023

I've been going through this with Hyundai for over a year I own a 2013 Hyundai Veloster with 52000 me this car in 2019 had an engine management component recall my engine blew as in the heads blew the oil and the water and cooling are mixing

Jul 10, 2022

UNKNOWN: 1) was parked and car took longer than normal to start. 2) after starting and shifting gears, car would not move forward or backwards. 3) towed to mechanic and they couldn't find anything wrong. NOTE: all gauges were on and was able to shift as normal.

Mar 3, 2022

The Heater Fan switch is failing the same way Hyundai Technical Service Bulletin 10-01-070 describes the issue for 2014 and 2015 Hyundai Velosters but the TSB is not applicable to my 2013 Hyundai Veloster even though my Heater Fan Switch is exhibiting the same issues. The YouTube videos I have seen regarding this Heater Fan Switch failure show that the switch is melting down in the dashboard due to poor electrical contacts which could result in a fire in the dashboard.

Feb 26, 2022

I bought the 2013 Base Version Veloster w/ 80,000 miles on it back in 2021, beginning of January having no problems with the vehicle. Halfway through the month my Veloster started having on and off transmission problems, then at the end of the month, not even a month into owning the vehicle , my car won’t go into gear and my gear light is blinking on my dashboard. I do my research and see ALOT of Velosters have this problem, but don’t know the reason for it. So I proceed to take it to a trusted mechanic that does a diagnoses and determines I need a new TMC module, and also determined nothing else was wrong with the car. I had to wait 8 months to get the part from the Hyundai dealership and finally when they get it fixed, they tell me to take it to the Hyundai dealership to get it reprogram, because the car was put into limp mode after the new module was put in. After I picked up my vehicle, I took it to the dealership. I left them with all the information and insist that I only want to reprogram my TCM Module. They proceed to do a diagnosis on my car and call me the same day, saying They have a recall on the rode bearings and also that I need a new transmission, and will replace it for 7,100$. I was mortified. The vehicle is only 80,000, and I already have to replace the transmission after buying the vehicle, I feel scammed. If I see that thousands of people are having this same problem, I believe it needs to be address.

Sep 23, 2021 Fire

The contact owns a 2013 Hyundai Veloster. The contact stated that while replacing the control switch to the air conditioning unit the contact discovered that the electrical wiring harness was burnt and melted. Also, while accelerating from a standing start the vehicle was hesitant and paused before accelerating properly and the transmission was also stuck in sports mode. The cause of the failures was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 29,000.

Mileage: 29,000

Sep 2, 2021

Veloster has three doors. At the same time, for no apparent reason, both passenger side doors failed to open from the outside. In researching this problem, I found many Hyundai's have door problems. It starts with not opening from outside, then will not open from inside or outside. The safety hazard is getting trapped in the car and not being able to open a door for escape or someone from outside trying to help and they cannot get the door open to help. The problem has been identified by an independent service center and there are many references to Hyundai door locking problems on the Internet. This has not been inspected by the manufacturer, police, insurance representatives. No warnings, the doors just failed to open, 2 of my 3 doors failed. Fortunately, I had one door to use. If someone was in the small backseat it would be very difficult to crawl out to the front to exit.

Nov 14, 2020

WHILE ON THE HIGHWAY MY CAR SLOWED DOWN AND WOULD NOT ACCELERATE. PRIOR TO THIS, THE CAR HAD BEEN RUNNING COMPLETELY FINE. MY CAR HAS ABOUT 93,000 MILES ON IT CURRENTLY. I TOWED MY CAR 20 MILES TO MY LONG TIME AND TRUSTED MECHANIC. HE SAYS MY CAR HAS AN OIL CONSUMPTION PROBLEM. APPARENTLY THIS IS A VERY COMMON ISSUE WITH HYUNDAI VELOSTERS, AND FROM WHAT I'VE READ MOST PEOPLE DECIDE TO AVOID THE HEADACHE AND RUNAROUND THAT HYUNDAI GIVES THEM WHEN REPORTING THE ISSUE. THEY INSTEAD OPT TO TRADE THEIR VEHICLES IN. WOULD THIS ISSUE WARRANT A RECALL? GIVEN THE FACT THAT HYUNDAI KNOWS THIS IS A RECURRING PROBLEM IN THIS VEHICLE? NOT TO MENTION, THIS IS A HUGE SAFETY CONCERN! MY CAR LITERALLY STALLED ON A HIGHWAY.

Mileage: 93,000

Sep 7, 2020

WHEN STOPPIBG OR COMING TO FULL COMPLETE STOP CAR SEEMS TO FEEL LIKE IT IS GOIBG TO STALL OUT AND KIND OF SHIMMERY AND SHAKES A LITTLE RIGHT BEFORE STOPPING ALSO WHEN STARTING FROM A COMPLETE STOP IT ALOT OF THE TIME FEELS LIKE IT IS GOING TO STALL OUT AS WELL. THERE IS ALOT OF ENGINE NOISE AS WELL THAT DOES NOT SEEM LIKE IT IS A GOOD THING.

Mileage: 95,000

Jul 25, 2020

AC CONTROL SWITCH REPLACED 4 TIMES AND THE CRUZE SWITCH HAS WIRE PROBLEM

Jul 14, 2020

A/C SWITCH MALFUNCTIONING, HAS BEEN REPLACED 4 TIMES

Mileage: 140,000

Jun 21, 2020

WHILE DRIVING, CAR TRANSMISSION DISENGAGED, EVEN THOUGH ENGINE RUNNING. INSTRUMENT TACH READ 0, INSTRUMENTS PANEL SEEMED DEAD. ABLE TO RESTART ENGINE TWICE BUT UNABLE TO MOVE. EXITED CAR AND LOCKED, WAITED 30 SECS. ABLE TO RESTART CAR AGAIN THEN DRIVE. HAS HAPPENED TWICE WITHIN 5 MILES OF HOME.

Mileage: 44,600

Jun 7, 2020

THE SPEED CONTROL PANEL IS NOT WORKING AND THE HORN IS NOT WORKING EITHER

Mileage: 95,000

May 18, 2020

THE CAR STALLS IN THE MIDDLE OF TRAFFIC. AS I COME TO A RED LIGHT, OR TRY TO ACCELERATE WHEN A LIGHT TURNS GREEN THE CAR STALLS. TAKES A FEW RESTARTS / A FEW MINUTES TO WORK AGAIN. BUT THEN HAPPENS SOON AFTER. IT HAS BEEN HAPPENING FOR A FEW DAYS NOW AND I THOUGHT IT WOULD BE A ONE OFF SITUATION. *TR

Mileage: 62,000

Apr 30, 2020 Crash

I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT WHILE MY CAR WAS IN MOTION ON A CITY STREET. MY CAR WOULD NOT BRAKE AT THE RED LIGHT CAUSING A COLLISION WITH AN INTERSECTING VEHICLE. MY FRONT IS DAMAGED AND THE BACK PASSENGER SIDE. CAR COLLIDED TWICE. THE AIRBAGS DID NOT DEPLOY.

Mileage: 20

Feb 19, 2020

BASE OF THE AFFECTED PANORAMIC ROOF, WATER FILTRATION INTO THE VEHICLE.

Feb 11, 2020

ENGINE CYLINDER MISFIRES . EVEN AFTER CHANGING SPARK PLUGS AND COIL PACKS. ESPECIALLY WHEN ECO MODE IS OFF(IN MONTION, ACCELERATING) .WHEN TRACTION CONTROL CUTS POWER SEEMS TO ALSO ATTRIBUTE TO MISFIRING AND WHICH HAS LEAD TO UNSETTLING IDLE.

Dec 8, 2019

THE KNOB ON TO THE AC AND HEAT IN THE VEHICLE BURNED OUT AND DOESNT WORK. ACCORDING TO MAIN WEBSITES, THIS ISSUE HAPPENS ALOT AND CONTINUES TO BE AN ISSUE FOR MANY EVEN AFTER IT'S BEEN REPLACED.

Mileage: 92,000

Oct 24, 2019

1) STEERING WHEEL REMOTE CONTROLS FOR RADIO & PHONE HAVE BEEN INTERMITTENT SINCE ORIGINAL PURCHASE; 2) AIR CONDITIONING SYSTEM DOES NOT COMPLETELY RESTRICT OUTSIDE/ENGINE WARM AIR COMING INTO CABIN WHEN NOT USING A/C, FOR INSTANCE WHEN WINDOWS DOWN; 3) CLOCK DOES NOT WORK CONSISTENTLY (IT ONLY RECENTLY JUST STARTED WORKING ALL BY ITSELF.

Mileage: 10,000

Aug 22, 2019

AC KNOB STOPPED ENGAGING AND ONLY FAN ONLY RUNS ON ONE SETTING ALSO THE REAR HATCH BUTTON STOPPED WORKING

Aug 20, 2019

THE AC FAN CONTROL SWITCH ON THE DASH MELTS ON THE BACK OF IT AND CAUSES THE SWITCH TO ONLY WORK ON SPEED 1 AND IN SOME CASES NOT AT ALL. NOW IVE RESEARCHED THIS MULTIPLE TIMES AND MANY MANY PEOPLE HAVE HAD THE SAME ISSUE THAT IM HAVING AND SOME HAVE EVEN HAD THEIR WHILE CAR CATCH FIRE. SO TO BETTER EXPLAIN IM ADDING A YOUTUBE LINK THAT EXPLAINS WHAT HAS HAPPENED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1CKRHIB7XNU&FEATURE=SHARE

Mileage: 75,584

Aug 9, 2019

CONTOL ASSY-HEAT, PART NUMBER 97250-2V010-BLH HEATS UP AND MELTS ALL SWITCHES AND WIRING AND CAUSES A FIRE HAZARD

Mileage: 75,000

Jul 5, 2019

AIR CONDITIONER MOTOR MELTED INSIDE CONTROL KNOB. RESULT NO AIR CONDITIONED CAR.

Mileage: 72,800

May 27, 2019

DRIVING ON INTERSTATE, ALL LIGHTS FLASHED ON, ENGINE LIGHT REMAINED ON AND MY CAR STALLED AND WOULD NOT ACCELERATE. I HAD TO TAKE IT OUT OF DRIVE, PUT IT IN SPORT MODE AND THEN BACK TO DRIVE. IT WOULD SHAKE VIOLENTLY IF I WENT ABOVE 45 MILES AN HOUR, I WAS 130 MILES FROM HOME. THIS IS NOT FIRST TIME THIS HAS HAPPENED, HAVE MADE PREVIOUS COMPLAINTS

Mileage: 101,000

May 22, 2019

AIR BAG WARNING CLUSTER LIGHT IS ALWAYS ON. THE HORN DOESN'T WORK.

Mileage: 60,000

Mar 20, 2019

I PURCHASED MY 2013 HYUNDAI VELOSTER IN FALL OF 2015 AS SECOND OWNER FROM WORLD HYUNDAI IN MATTESON, IL. IT HAD ROUGHLY 32,000 ON THE ODOMETER. AFTER TWO DECENT YEARS OF RELATIVELY TROUBLE FREE OWNERSHIP THE "ELECTRICAL GREMLINS" ATTACKED THE TRUNK RELEASE, THEN THE REVERSE CAMERA, THEN THE CLIMATE CONTROL KNOB. I WAS RELUCTANT TO TAKE THE CAR IN AGAIN BECAUSE I HAD SPENT MORE MONEY ON DIAGNOSTIC CHARGES THAN I HAD ON ITEMS THAT WERE COVERED. I LIKED THE VEHICLE AND METICULOUSLY MAINTAINED IT TO SPEC AS WELL. ON ONE OF THE COLDEST DAYS IN WINTER OF 2019, I WENT OUT TO START UP MY VELOSTER AND WAS TERRIFIED BY A LOUD METAL TICKING FOLLOWED BY RATTLING IN THE MOTOR. I IMMEDIATELY SHUT DOWN THE CAR. I WAITED A BIT THEN TRIED TO START IT AGAIN. IT WAS VERY BAD. I TOOK THE CAR TO THE CLOSEST HYUNDAI DEALERSHIP IN WHICH I DESCRIBED ALL THE ISSUES WITH THE CAR. AT THIS POINT THE VEHICLE HAS ROUGHLY 92000 MILES ON THE ODOMETER AND OF COURSE THE TELL ME THERE IS NOTHING THEY CAN DO BUT, REPLACE THE MOTOR FOR AROUND $4500 , SELL ME A NEW ONE, OR BUY IT IN TRADE. ONCE AGAIN I PAID OVER $430 IN DIAGNOSTIC FEES WITH NO COVERAGE OR HELP. LOOKED AROUND ON LINE AND FOUND THAT THESE VEHICLES HAS HAD ALL OF THE ABOVE ISSUES AND NO CLEAR SOLUTIONS TO ANY. I'VE ALSO NOTICED THAT ALL OF THE ISSUES I HAVE HAD WITH MY VEHICLE MANY OTHERS HAVE POSTED ON YOUTUBE, GOOGLE ETC., BUT NOT MANY HAVE FILED OFFICIAL COMPLAINT. COME ON PEOPLE! GET ON BOARD!

Mileage: 92,000

Mar 1, 2019

PANORAMIC GLASS IMPLOSION - WHILE DRIVING 70 PMH DOWN THE FREEWAY, THE CLOSED GLASS ROOF SECTION IMPLODED SENDING SHARDS OF SHATTERED GLASS THOUGHT OUT THE PASEENGER COMPARTMENT.

Mileage: 74,000

Jan 23, 2019

THE TRUNK LATCH HAD BEEN FAILING INTERMITTENTLY. I STOPPED AT A DEALERSHIP WHO OPENED THE DRIVER'S DOOR, AND BEGAN LOCKING AND UNLOCKING THE ELECTRIC DOOR LOCKS. THIS SOLVED THE PROBLEM AT THE TIME. I ASKED HOW PLAYING WITH THE LOCKS WOULD FIX THE TRUNK ISSUE. THE QUESTION WAS NOT ANSWERED. THIS SOLVED THE PROBLEM FOR A COUPLE OF YEARS. HOWEVER, THE TRUNK LATCH FINALLY FAILED PERMANENTLY. I COULD NOT OPEN THE TRUNK VIA THE EMERGENCY LATCH FROM THE IN SIDE. I WAS TOLD BY THE DEALERSHIP THAT THE ISSUE WAS AN ELECTRICAL ISSUE. HENCE, THE DOOR LOCK REMIDEY. MULTIPLE VELOSTER OWNERS HAVE REPORTED THE SAME WITH SOME YEARS BEING RECALLED. THE 2013 HAS NOT BEEN RECALLED AND THE DEALERSHIP QUOTED 400.00 TO REPAIR THIS DEFECT. I BOUGHT THE CAR NEW AND IT NOW HAS 50,000 MILES. I HAVE HAD MULTIPLE SAFETY ISSUES WITH THIS VEHICLE THAT HAVE BEEN RESOLVED BUT FYI-ISSUE WITH ABS KICKING IN DURING EVERY SINGLE BRAKE, EVEN IF AT A RED LIGHT. I BROUGHT THE CAR TO THE DEALERSHIP MULTIPLE TIMES FOR THIS ISSUE AND WAS TOLD IT WAS NORMAL. I WENT TO ANOTHER DEALERSHIP AND TEST-DROVE ANOTHER 2013 HYUNDAI VELOSTER. THE ABS ONLY KICKED IN WHEN APPROPRIATE NOT WITH EVERY SINGLE BREAK. WHILE PURCHASING TIRES AFTER A 3RD BLOWOUT ( 30, 000 MILES) THE TIRE COMPANY NOTICED SOMETHING WRONG WITH THE SENSORS TO THE ABS. THIS WAS RESOLVED BY THE TIRE COMPANY. IT'S CONCERNING THAT HUYNDAI WOULD NOT ACKNOWLEDGE THE ABS ISSUE. IN FACT, THEY DON'T ACKNOWLEDGE ANYTHING-- MY GPS NEVER WORKED CORRECTLY WHICH WAS REPORTED TO HYUNDAI AT LEAST 10 TIMES OVER A THREE-YEAR PERIOD. I FINALLY MADE A VIDEO OF THE MALFUNCTION- AS SOON AS I SUBMITTED THE VIDEO THE GPS WAS REPLACED IMMEDIATELY. PROBLEM BEING THE NEW GPS WAS THE SAME MODEL AS THE FIRST AND DOES NOT WORK EITHER. I NOW HAVE A VEHICLE WITHOUT A GPS AND WITHOUT A TRUNK THAT OPENS.

Mileage: 50,000

Dec 1, 2018

THE FAN KNOB ONLY WORKS ON CERTAIN SPEEDS IF YOU HAVE IT PRECISELY IN A CERTAIN SPOT, AND THE PLUG BEHIND THE PART THAT PLUGS IT IN IS BURNT. I HAVE SEEN SEVERAL OTHERS WITH THIS SAME ISSUE. IT IS A FIRE HAZARD AS SOMETIMES IT SMELLS LIKE BURNING ELECTRICAL.

Mileage: 75,000

Oct 29, 2018

MY STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING OR SHIFTING THE WHEEL FROM SIDE TO SIDE. THE STEERING WHEEL ISN'T TIGHTLY SECURED. IN ADDITION, THE BUTTONS ON THE STEERING WHEEL FOR VOICE CONTROL, ETC. NO LONGER WORKS.

Oct 5, 2018 Fire

WHILE DRIVING HOME MY CAR SUDDENLY CAUGHT FIRE. THE MANUFACTURE HAD JUST REPLACED THE FUEL IN INJECTIONS SYSTEM 2 WEEKS PRIOR.

Mileage: 121,000

Jul 3, 2018

THE A/C FAN HAS ALL BUT STOPPED WORKING. I'M LEAD TO BELIEVE THIS IS A RESULT OF THE MATERIALS THAT YOU WERE USED WHEN CONSTRUCTING THE FAN REGULATOR KNOB AND THEM MELTING. THERE ARE PEOPLE COMPLAINING ABOUT IT ALL OVER THE INTERNET BUT MINE WENT UP SHORTLY AFTER THE CAR IS OUTSIDE OF WARRANTY FOR THIS COVERAGE (BASED ON MILEAGE). THE FAN WILL BLOW ONLY WHEN POSITIONED PRECISELY RIGHT.

Mileage: 67,000

Jun 27, 2018

MY FIANC AND I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF A SUDDEN MY SUNROOF EXPLODED ON MY 2013 HYUNDAI VELOSTER.

Mileage: 43,453

Apr 12, 2018

MY SON'S 2013 HYUNDAI VELOSTER'S SUNROOF EXPLODED VIOLENTLY WHILE PARKED IN OUR HOUSE DRIVE WAY. THE INSURANCE COMPANY WAS CONTACTED, BUT BECAUSE OF OUR INSURANCE DEDUCTIBLE THE EXPENSE WILL NOT BE COVERED BY THEM. THE CAR WAS TAKEN TO THE HYUNDAI DEALER AND THEY WOULD NOT TAKE RESPONSIBILITY FOR THE DAMAGE, DESPITE THEY HAD DONE SOME RECALLS ON THIS ISSUE, BUT WERE NEVER NOTIFY OF THIS RECALL OR OF THE POSSIBILITIES THAT THIS COULD HAPPEN.. I FIND IT UNFAIR THAT WE HAVE TO PAY FOR A DAMAGE THAT HAS TO DO WITH MANUFACTURING OF SUCH SUNROOFS BY HYUNDAI. IT IS CLEAR TO US NOW THAT THIS IS A VERY TERRIBLE ,DANGEROUS AND COMMON ISSUE WITH THIS TYPE OF VEHICLES SUNROOFS BECAUSE OF ITS SIZE. I AM FILLING THIS COMPLAIN BECAUSE I WANT TO KNOW WHAT MEASURES HAS THE GOVERNMENT TAKEN TO MAKE SURE THAT THE AUTOMOBILE INDUSTRY, IN OUR CASE THE HYUNDAI , IS MANUFACTURING SAFE CARS. FROM MY READING RELATED TO THIS ISSUE I AM NOW AWARE THAT THE AUTO INDUSTRY AND GOVERNMENT SAFETY REGULATORS ARE WELL AWARE OF THE PRESENT SAFETY HAZARDS, THAT CAN VERY WELL END UP BEEN DEADLY. PLEASE ADVISE ME ON HOW I CAN APPROACH THIS ISSUE WITH HYUNDAI. TO CLARIFY THE VEHICLE WAS STATIONARY AND THE TEMPERATURE WAS APPROXIMATELY 70%, WE DO LIVE IN SOUTH, FLORIDA AND THE TEMPERATURES CAN GO VERY HIGH, SO I AM VERY AFRAID THAT THIS CAN HAPPEN AGAIN AND I DO FEAR FOR MY SON'S SAFETY. AS OF NOW WE ARE GOING TO HAVE TO PAY $720.00 FOR THIS REPAIR THAT WE HAVE NOTHING TO DO WITH IT. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 19, 2018

DRIVING DOWN INTERSTATE AND SUNROOF EXPLODED. DID NOT WHAT HAPPEN AY FIRST. LOUD EXPLOSION SCARED ME TO DEATH. GLASS FLYING DURING RUSH HOUR TRAFFIC. THE SUNROOF WAS IN THE CLOSED POSTION AND ALL OF A SUDDEN BOOM.

Mileage: 68,195

Feb 15, 2018

RIDING DOWN THE INTERSTATE AND HEARD A LOUD POP ALOMOST LIKE A GUN SHOT, NEXT THING I KNOW GLASS WAS FALLING ON ME, ON MY SEATS AND FLOORS. I LOOKED UP AND SUNROOF WAS SHATTERED, NOTHING CAUSED IT TO SHATTER NOTHING HIT IT. BUT OBVIOUSLY BASED ON OTHER COMPLAINTS AND HYUNDAI IT'S A DEFECT AND HYUNDAI ISN'T DOING FIX THE PROBLEM OR RECALL CAR

Mileage: 67,000

Dec 20, 2017

SUNROOF SHATTERED WHILE DRIVING. NO CONTACT MADE WITH VEHICLE, WAS DRIVING ABOUT 50 MPH WHEN SUNROOF GLASS SHATTERED, BREAKING OF BACK PART OF FRAME AS WELL. GLASS ON SUNROOF SHATTERED UPWARD, EVENTUALLY CAVING IN ON TOP OF COVER

Mileage: 66,200

Sep 22, 2017

AUTO WAS STOPPED AT A RED LIGHT. WHEN LIGHT TURN GREEN I PRESSED GAS PEDAL AUTO DID NOT MOVE. ALL LIGHTS ON DASH BOARD TURNED ON, STEERING WHEEL LOCKED ,THE AUTO TRANSMISSION LEVER LOCKED, IGNITION LOCKED AND BRAKES LOCKED. SCREEN DID NOT SHOW WHAT POSITION IF AUTO WAS ON NEUTRAL, PARKED ETC., SOME GUYS HELPED ME PUSH CAR TO SIDE OF A STREET. AFTER 4-5 MINUTES OR SO I WAS ABLE TO PUT MY CAR IN NEUTRAL AND THEN AFTER 5 OR 6 MINUTES IGNITION UNLOCKED AND I WAS ABLE TO TURN AUTO OFF.

Mileage: 36,794

Aug 2, 2017 Fire

INCIDENT HAPPENED ON JULY 21ST 2017 AT 1:45PM AT 9701 DESSAU ROAD, AUSTIN TEXAS. I WAS COMING AROUND THE CORNER AT DESSAU AND RUNDBERG HEADING NORTH AND I FELT THE CAR SKIP A LITTLE AND HAD SOME LOSS OF POWER. I PULLED INTO THE PARKING LOT AT 9701 DESSAU AND THE CAR WAS SMOKING AND THE BRAKES WENT OUT. I PULLED THE EMERGENCY BRAKE AND THEN OPENED THE HOOD, THERE WAS FIRE AND BLACK SMOKE COMING OUT AND I RAN INSIDE TO GET A FIRE EXTINGUISHER. IT LOOKED LIKE THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE FIRE SPREAD UNDER THE MOTOR COVER AND BURNED SOME OF THE HOOD, BUT I GOT TO IT QUICKLY AND MINIMAL DAMAGE WAS DONE. I COULD HAVE CRASHED AND DIED.

Mileage: 45,000

Feb 22, 2017

MY VELOSTER TURBO SUNROOF RANDOMLY EXPLODED AND SHATTERED ALL ON ME AND AROUND ME LIGHTLY DAMAGING THE INTERIOR OF MY CAR AND GAVE ME A FEW SCRATCHES AND COULD HAVE POTENTIALLY BLINDED ME HAD IT GONE INTO MY EYES. I TRIED TO CALL AND SEE IF HYUNDAI WOULD HELP ME OUT, BUT WAS TOLD TO GET MY CALL INSPECTED AT A DEALERSHIP, ONLY TO BE TOLD THAT HYUNDAI WILL NOT COVER THE REPLACEMENT FOR MY SUNROOF; EVEN THOUGH IT IS A KNOWN FACTORY DEFECT ON MY CAR MAKE AND MODEL AND HAS HAD MULTIPLE REPORTS FROM OWNERS OF THE SAME MAKE AND MODEL. I AM EXTREMELY UPSET WITH THAT FACT AND WANTED TO REPORT THIS ISSUE TO THE NHTSA, AND MAYBE WITH THIS HYUNDAI WILL ACT ON THIS ISSUE SOONER THAN LATER.

Mileage: 78,478

Jul 2, 2016

WHILE PARKED IN A PARKING GARAGE MY SUNROOF EXPLODED. GLASS WAS EVERYWHERE. NOTHING WAS EVEN NEAR MY CAR WHEN IT HAPPENED (THANK GOODNESS) AFTER LOOKING AT SECURITY FOOTAGE. I HOPE A RECALL IS DONE SOON BECAUSE I COULD NOT IMAGINE IF I HAD BEEN IN THE VEHICLE WITH CHILDREN. HYUNDAI HAS BEEN SEMI-HELPFUL BUT SOMETHING NEEDS TO BE DONE BEFORE IT HAPPENS INSTEAD OF AFTER

Mileage: 40,000

Apr 14, 2016

I WAS DRIVING DOWN THE INTERSTATE DOING 70 MPH WHEN SUDDENLY MY SUNROOF EXPLODED WHILE CLOSED. CONSIDERING THIS MODEL VEHICLE HAS AN ALL GLASS SUNROOF THIS IS VERY DANGEROUS. I CALLED HYUNDAI AND WAS TOLD THE 2012 MODELS HAVE A RECALL FOR EXPLODING SUNROOFS BUT NOT MINE IN PARTICULAR. THIS IS A SAFETY HAZARD AS PEOPLE WITH CHILDREN IN THE BACKSEAT CAN GET CUT BY FALLING GLASS IF THIS HAPPENS. THE SUNROOF EXPLODES WITHOUT WARNING.

Mileage: 119,000

Jul 16, 2015

VEHICLE SLIPS OUT OF GEAR OFTEN. DEALERSHIP CANNOT DUPLICATE PROBLEM, AND ONE DEALER DISMISSED MY COMPLAINT. HAPPENS AFTER ACCELERATING FROM A STOP WHEN SHIFTING FROM 1-2 BUT HAS HAPPENED WHEN SHIFTING 2-3 AND IT SLIPS OUT AND ENGINE REVS, DISENGAGED FROM WHEELS (AS IF IN NEUTRAL). THIS IS WHEN USING IT IN NORMAL MODE, NOT SPORT OR MANUAL SHIFT. THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE IN VARIOUS FORUMS (NOT YET ON NHSTA SITE IT SEEMS) THIS IS VERY UNSAFE IN TRAFFIC AS THE DRIVER MUST STOP ACCELERATING, SHIFT CAR INTO N AND THEN BACK TO DRIVE TO GET IT TO WORK AGAIN.

Mileage: 75

Jul 8, 2015

I WAS DRIVING 70MPH IN THE HIGH-SPEED LANE ON I-40 EASTBOUND ON 7/7/15 AT 7:10PM WHEN MY SUNROOF EXPLODED WITHOUT WARNING. THERE WERE NO CARS IN FRONT OF ME. MY SUNROOF WAS CLOSED, AND THE WINDOWS WERE CLOSED. THE WEATHER WAS SUNNY AND ~90 DEGREES. THE EXPLOSION CAME AS A SUDDEN THUNDEROUS BOOM CAUSING SHARDS OF GLASS TO FALL INTO MY VEHICLE ONTO MY HEAD AND DOWN MY BACK, CAUSING ONLY A FEW MINOR CUTS. I WAS SO ALARMED AS THE SUNROOF EXPLODED THAT I SWERVED ONTO THE BERM OF THE HIGHWAY. I NOTICED THAT THE VEHICLES BEHIND ME ALSO SWERVED CAUSING NEAR ACCIDENTS, AS I SUSPECT SHARDS OF GLASS ALSO FLEW BACKWARD AT THEIR VEHICLE AFTER THE EXPLOSION. I PUT ON MY FLASHERS AND PULLED MY VEHICLE TO THE RIGHT BERM OF THE HIGHWAY TO CALM MYSELF. THE OTHER CARS DID NOT STOP. SINCE THE VEHICLE WAS STILL IN DRIVING CONDITION, I DROVE THE VEHICLE HOME SLOWLY WITH MY EMERGENCY FLASHERS ON AND CALLED MY INSURANCE COMPANY. THERE ARE CURRENTLY NO RECALLS ON 2013 HYUNDAI VELOSTERS. HOWEVER THERE WAS A RECALL (#12V568000) FOR 2012 VELOSTERS FOR THE SAME ISSUE. THERE ARE ALSO BLOGS ON THE WEB THAT TALK ABOUT THIS ISSUE LINGERING WITH 2013 MODELS, HOWEVER, NO ACTION HAS BEEN TAKEN BY HYUNDAI TO PROACTIVELY ADDRESS THIS ENORMOUS SAFETY CONCERN. I HOPE THIS NOTIFICATION TO NHTSA HELPS DRIVE SOME ACTION AND FORCES HYUNDAI TO RECALL THESE SUNROOFS CONSIDERING HOW THIS COULD HAVE EASILY CAUSED SEVERE INJURY AND/OR DEATH AT SUCH HIGH SPEEDS.

Mileage: 38,750

Jun 20, 2015

JUNE 16/2015, AT 12:40 EST, THE TOP REAR WINDOW OF MY '13 VELOSTER SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR. THIS HAPPENED AFTER HAVING LUNCH IN THE CAR FOR 1/2 HOUR WITH THE WINDOWS OPEN. THE TEMPERATURE WAS IN THE MID 70S. IT HAPPENED WITH THE WINDOWS CLOSED WHEN THE DOOR WAS SHUT AS I EXITED THE VEHICLE. THE REAR HATCH AND BOTH FRONT PASSENGER DOORS WERE USED TWICE EARLIER IN THE MORNING WITH NO DAMAGE OBSERVED. THE VEHICLE SAT OUTSIDE IN THE SUN FOR 4 1/2 HOURS BEFORE LUNCH. RECENTLY, THERE HAD BEEN SOME SEVERE RAIN AND HIGH WIND, BUT NO HAIL. TEMPERATURES HAD GONE INTO THE UPPER 80S IN THE LAST WEEK. THE GLASS COMPLETELY SHATTERED INTO SMALL PIECES AND LEFT A LARGE HOLE IN THE CENTER. THE SHAPE OF THE GLASS WHERE THE HOLE WAS APPEARED TO BE PUSHED OUT. THAT SECTION AND MUCH MORE OF THE GLASS FELL INTO THE BACK OF THE VEHICLE WHILE DRIVING HOME. I WAS TOLD BY A SERVICE MANAGER AT THE HYUNDAI DEALERSHIP THAT IT WAS NOT COVERED UNDER WARRANTY.

Mileage: 55,800

Apr 9, 2015

I HAVE A 2013 VITAMIN C VELOSTER AND I RECENTLY LOOKED UNDER MY LICENSE PLATE IN THE REAR AND NOTICED A BIG HOLE IN MY BUMPER FROM MELTING, IT SEEMS TO KEEP GETTING WORSE SINCE LAST WEEK WHEN I NOTICED IT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND SHOWED THE SERVICE GUYS AND AT THAT POINT MY BUMPER AND PLATE MOUNT HAD FUSED TOGETHER FROM THE HEAT. I FEAR THE BUMPER STARTING ON FIRE RIGHT NEXT TO THE GAS TANK. THEY TOOK 3.5 HOURS TO LOOK AT IT AND FIGURE OUT WHAT WAS GOING ON. THEY CLAIMED THAT THEY HAVE NEVER HEARD OF OR SEEN THIS ISSUE AND WHEN THEY FINISHED, WOULDN'T TELL ME ANY INFO. THEY GAVE ME NO PAPERWORK, THEY JUST TOLD ME "TAKE THE CAR, WE HAD TO ORDER A LOT OF PARTS AND IT WILL BE A WHILE BEFORE WE GET THEM IN; WE WILL CALL YOU WHEN THE PARTS COME IN AND THEY CLOSED THE SHOP. *TR

Mileage: 23,500