2007 HYUNDAI VERACRUZ Engine And Engine Cooling Problems

The contact owns a 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the instrument cluster gauges were intermittently inoperable, and the doors were locking and unlocking independently. The contact stated that upon raising the hood and inspecting the vehicle, the contact noticed that oil was leaking from the front cylinder bank valve cover gasket onto the alternator and other parts. The contact related the failure to recall repair of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling), that was previously performed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000. The VIN was not available.

Mileage: 144,000

See attached document for complaint.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving approximately 70 mph, the vehicle caught fire without warning. The fire extinguished itself. The occupants were able to exit the vehicle without injury. The vehicle was towed to the local dealer where it was diagnosed that oil had leaked onto the alternator and the vehicle was unrepairable. The vehicle was not repaired. There were no reported air bag deployments or police reports filed. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted and operated normally. The vehicle was taken to the dealer and the contact was informed that the alternator, and the front valve cover gasket needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and that the vehicle had to be repaired out of pocket. The failure mileage was 107,012.

Mileage: 107,012

The contact owns a 2007 Hyundai Veracruz. The contact stated while driving 50 MPH, the vehicle stalled and lost electrical power. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that engine oil was leaking onto the alternator, causing the alternator and battery to fail. The dealer diagnosed that the alternator, battery, and valve cover gaskets needed to the replaced. Additionally, the dealer diagnosed that the ABS had failed. The alternator and battery were replaced at the owner’s expense. The vehicle was then taken to an independent mechanic for a second opinion on the ABS failure. The independent mechanic advised the contact that the ABS was operating as designed. The manufacturer was notified of the failure and informed the contact that they could not cover the repair of the valve cover gaskets as the vehicle was out of warranty. The contact stated that the failure had been reoccurring while driving. The alternator was replaced several times. The ABS warning light, check engine warning light, and stability control warning light was illuminated. The contact later received NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A second dealer Lynnes Hyundai (401 Bloomfield Ave, Bloomfield, NJ 07003) was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle also experienced a charging failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. Parts distribution disconnect.

Mileage: 46,000

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal with an unknown warning light displayed. The vehicle was towed to an independent mechanic where the front valve cover gasket was replaced. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact had taken the vehicle to the dealer where they inspected the vehicle and confirmed that the recall needed to be performed despite the previous repair; however, the dealer stated that the parts to repair the vehicle was unavailable. The manufacturer was notified and informed the contact that she would be reimbursed once the dealer repaired the recall; the contact was also provided a case number. The vehicle was not yet repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2007 Hyundai Veracruz. The contact stated that oil was leaking from vehicle. The contact topped off the oil. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The local dealer was contacted and informed the contact that the radiator was pushed back into vehicle and they were unable to reach the components to be repaired. The contact was provided an estimate for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but, no further assistance was provided. The failure mileage was approximately 25,117.

Mileage: 25,117

The contact owns a 2007 Hyundai Vera Cruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was with an independent mechanic for routine maintenance, the mechanic diagnosed the vehicle with excessive oil leakage and contamination of the alternator. The vehicle was not repaired. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. Parts distribution disconnect.

Mileage: 145,000

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The vehicle was previously repaired under NHTSA Campaign Number: 14V-415000 (Engine and Engine Cooling). The contact stated that while pulling into his garage, a burning odor was detected and the check engine warning light was illuminated. Upon inspection, the contact noticed that there was oil leaking onto the ground and that oil was dripping onto the alternator and valve cover gasket. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnosis and bring it back for repair once the parts were available. The vehicle was not diagnosed or repaired. The contact stated that he could not make two trips with the defective vehicle to the dealer due to the distance between the dealer's location and his residence. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 198,000.

Mileage: 198,000

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the residence. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2007 Hyundai Veracruz. The contact stated that she noticed oil had started to leak from the engine without warning. She then received a recall notification for NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and had taken the vehicle to a dealer for service. Once the vehicle was returned, the failure persisted. The contact then took the vehicle to an independent mechanic where they discovered that oil had leaked onto the alternator and onto the oil cover gasket. The independent mechanic then informed her that it appeared that the recall was not performed on the vehicle. The manufacturer had been notified of the failure and the contact was informed that the failure would be investigated. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact experienced a failure related to recall where black smoke was coming from the engine. The contact was concerned that the smoke was coming from oil leaking onto the engine. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that engine oil was dripping onto the alternator causing damage to the alternator. The alternator and gasket needed to be replaced but parts were not available to complete the repairs. The failure mileage was approximately 80,000. Parts distribution disconnect.

Mileage: 80,000

The contact owns 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with oil leaking on to the alternator. The second time that the failure occurred, the contact was driving approximately 45-50 MPH, when the check engine warning light illuminated and the vehicle failed to accelerate above 20 MPH. The contact drove the vehicle to her residence. The vehicle was then towed to the same dealer the next day. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle was experiencing the failure related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 135,000. Parts distribution disconnect. Consumer stated vehicle has been in the shop for 4 months but did not receive a recall until the second week. Only oil leak on the accelerator was repaired.

Mileage: 135,000

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that after parking the vehicle, he noticed there was an unknown fluid on the ground. The vehicle was taken to an independent mechanic and diagnosed as an engine oil leak. The mechanic informed the contact of an unknown recall. The independent mechanic performed a tune-up on the plugs and replaced the valve cover gasket. The vehicle was also taken to the dealer for the serpentine belt and alternator replacement. The dealer was made aware of the recall and informed the contact that the remedy was not yet available. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The failure mileage was 136,825. Parts Distribution Disconnect.

Mileage: 136,825

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL YEARS PRIOR. WHILE DRIVING 72 MPH, THE VEHICLE LOSS MOTIVE POWER AND THE ELECTRICAL COMPONENTS FAILED TO OPERATE AS NEEDED. THE VEHICLE WAS TOWED TO AN UNKNOWN HYUNDAI DEALER, WHERE THE ALTERNATOR WAS REPLACED. THE VEHICLE HAD THE ALTERNATOR REPLACED TWICE AFTER RECEIVING AN UNKNOWN RECALL NOTIFICATION. RECENTLY, ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 479-9667) WAS MADE AWARE OF THE RECALL AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, THE PHONE NUMBER LISTED ON THE RECALL NOTICE WAS AN AUTOMATED ANSWERING SERVICE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THREE UNKNOWN DEALERS AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - PARK HYUNDAI LOCATED AT 3111 N MAIN ST, GAINESVILLE, FL 32609 WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 160,000

2007 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO MANUFACTURER STALLING REIMBURSEMENT CLAIM PAYMENTS FOR RECALL NOTICE 14V-415 REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A REPUTABLE MECHANIC, AFTER HYUNDAI REQUESTED THE CONSUMER GO TO THE DEALER, TO VERIFY THE WORK HAD BEEN DONE. *JB

2007 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO VEHICLE VALVE COVER LEAKING ON THE ALTERNATOR RECALL REPAIRS AND CONSUMER HOLDS MANUFACTURER RESPONSIBLE FOR REPAIR DAMAGES. *SMD THE CONSUMER STATED ONE MONTH AFTER THE RECALL WAS PERFORMED, THE GASKET STARTED LEAKING ONTO THE SPARK PLUG. THE CONSUMER HAD THE VEHICLE REPAIRED BY HIS PERSONAL MECHANIC. HYUNDAI WOULD NOT REIMBURSE THE CONSUMER, UNTIL THE VEHICLE WAS INSPECTED BY A CERTIFIED HYUNDAI MECHANIC. *JB

2007 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO ENGINE STALLING PROBLEMS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS INFORMED THE ALTERNATOR WAS FILLED WITH OIL, WHICH CAUSED AN INTERNAL SHORT. THE DEALER INFORMED THE CONSUMER, THE ALTERNATOR, VALVE AND BANK COVER GASKETS NEEDED TO BE REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE, TWO MONTHS LATER FOR THE EXACT PROBLEM SHE EXPERIENCED. UPDATED 11/04/15.*JB

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FIRST INCIDENT: 3/18/2011 & 16638 MILEAGE : ALTERNATOR SHORTED OUT AT 65 MPH ON INTERSTATE 95 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. SECOND INCIDENT 1/23/2012 & 26000 MILEAGE: SAME SCENARIO, ALTERNATOR SHORTED OUT UPON ACCELERATING ON TO FL STATE ROAD IN HEAVY TRAFFIC RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING AND DIFFICULT, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO THE ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED A SECOND TIME. NOTE THERE WAS ONLY 9362 MILEAGE BETWEEN INCIDENTS.THE DEALER SAYS THERE IS NO FIX FOR THIS OTHER THAN REPLACING VALVE COVER GASKET AND ALTERNATOR WHEN IT HAPPENS AGAIN.THIS CANNOT BE DETECTED BY DEALER VISUAL INSPECTION PRIOR TO FAILURE. THIS IS VERY UNSAFE. I HAVE ALL MAINTENANCE DONE AT THE DEALERSHIP I PURCHASED THE CAR AT ACCORDING TO THE MAINTENANCE SCHEDULE AND THE DEALER RECOMMENDATIONS. ALSO NOTE THAT VEHICLE AT DEALER 3 MONTHS BEFORE THE SECOND INCIDENT. THIS REQUIRES A RECALL BEFORE SOME DIES IN AN ACCIDENT. *TR

Mileage: 16,638

RACK AND PINION ASSEMBLY LEAKING THE POWER STEERING FLUID FROM BOTH SIDE BOOTS. THE FLUID IS SPRAYING UNDER AND ON THE TIRES. VERY UNSAFE TO DRIVE DUE TO A POSSIBLE LOSS OF TRACTION. THE UNDERCARRIAGE IS COMPLETELY COVERED WITH OVER-SPRAY. FRONT VALVE COVER GASKET LEAKING ENGINE OIL. THE DEALER PROMISED TO REPAIR BOTH PROBLEMS. *TR

Mileage: 26,995

MY HYUNDAI VERACRUZ SHUT OFF WHILE I WAS MAKING A TURN. I LOST POWER STEERING AND JUST AVERTED HITTING A CONCRETE BLOCK HOLDING A SIGN. PRIOR TO THE SHUT DOWN, I STARTED LOSING ACCELERATION EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALERSHIP, BALTIMORE PIKE, SPRINGFIELD, PA. I COULDN'T EVEN GET THE KEY OUT OF THE IGNITION. IT WAS HORRIBLE AND SCARY. A FEW MONTHS AGO I LOST ACCELERATION AND THE CAR STARTED RUNNING ROUGH - ENGINE LIGHT CAME ON. I TOOK IT TO SAME DEALERSHIP ABOVE AND WAS TOLD IT WAS AN OXYGEN SENSOR. I TOLD THEM I THOUGHT IT WAS THE THROTTLE POSITION SENSOR BECAUSE I WENT ONLINE AND FOUND SEVERAL OTHER VERACRUZ OWNERS WHO HAD EXPERIENCED WHAT I HAD EXPERIENCED WITH THEIR VERA CRUZ. TOWING AND ACCIDENTS WERE INVOLVED. THEY SAID THEY COULD ONLY REPLACE WHAT THE COMPUTER TOLD THEM TO. WHY DIDN'T HYUNDAI RECALL THE VERACRUZ AND REPLACE THE THROTTLE SENSOR TO ELIMINATE SOMEONE GETTING KILLED. MAYBE SOMEONE HAS BEEN -I'LL CONTINUE TO DO RESEARCH. I SHOULD HAVE NEVER BEEN ALLOWED TO BE IN SUCH A SERIOUS SITUATION - HYUNDAI KNOWS ABOUT THE PROBLEM - I FEEL NOT REPLACING THE THROTTLE SENSOR IS NEGLIGENT. I JUST HOPE THAT BY REPLACING THE THROTTLE SENSOR, THE PROBLEM WILL BE COMPLETELY FIXED. RIGHT NOW MY VERACRUZ IS STILL AT THE DEALERSHIP - THEY ALSO HAD TO REPLACE THE ALTERNATOR AND BATTERY AS A RESULT OF WHAT HAPPENED. HOWEVER, THEY ARE CHARGING ME FOR THE BATTERY - SHOULD NOT BE BUT THE WARRANTY ON THE BATTERY IS UP. I WANT THIS DOCUMENTED BECAUSE OF THE DANGER INVOLVED. THE 2007 VERACRUZ IS A TIMEBOMB WAITING TO GO OFF AND IT SCARES ME TO THINK OF WHAT COULD HAVE HAPPENED OR WHAT STILL COULD HAPPEN. *TR THANK YOU, SUSAN COLLINS

Mileage: 25,000