2008 HYUNDAI VERACRUZ Electrical System Problems

This is referring to NHTSA recall 20V705000 a/k/a Hyundai TSB: 21-01047H-2 whereas my 2008 Hyundai Veracruz was brought into a Hyundai dealership regarding the above mentioned safety recall. Dealer refused to remedy the recall without first purchasing an otherwise irrelevant part to the remedy. The TSB clearly states all parts and labor necessary to honoring the safety recall would be granted to the consumer. This refusal to honor a recall poses a safety hazard as this vehicle is my sole form of transportation.

Bought my Veracruz in 2018. After not even a year I started experiencing problems with the charging system. Car would die overnight. Replaced a battery with the new one 3 weeks later same thing happened. Changed many sensors checked the fuses looked for parasitic draw... battery cables. Removed the alternator had it checked at advance auto it was surprisingly good. It was covered with oil leaking out of valve cover.. replaced the valve cover seal but the problem still remains. That leakage messed up my charging system. I cannot even drive the car safely anymore because the voltage keeps dropping rapidly. Even tho alternator is good it's not charging the battery while car is running. P0346 is the code I'm getting when I scan the vehicle. Check engine and TPMS are on. I won't even be able to pass emissions test next month due to this mess.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while his wife was driving at an undisclosed speed, the brakes seized in the middle of the highway. The contact stated that several unknown warning lights were illuminated. The contact's wife and a nearby driver were able to guide the vehicle to the shoulder of the roadway. The contact's wife raised the hood, and the contact became aware that smoke was coming from the ABS module accompanied by electrical sparks. The contact’s wife turned the vehicle off. The contact noticed that the aluminum ABS module casing was burned. The contact disconnected the battery and the ABS fuse, which stopped the smoke and the electrical sparks. The vehicle was then driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

Mileage: 170,000

ABS Anti-Lock Brake System Failure (ABS Control Unit) As seen in NHTSA CAMPAIGN [XXX], for newer year models, The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving. This recall should also include 2008-2010 Hyundai Veracruz's as the ABS Module is the same part number and can leak brake fluid. This can lead to serious injury or death as the car may not function as intended or catch on fire. I noticed a strong burning smell similar to burning toast when the car was dropped off at the shop. My Mechanics noticed my ABS Control Unit had liquid coming out of the poorly sealed module, and told me to report this to the NTSHA. The unit had to be replaced for about $3800. The first symptom is the ESC Light flashing while driving. Others include the AWD Light, Brake Light, ABS Light, and, Traction Control Lights. On many forums like the link shown below other people have experienced this issue on the 2008 Hyundai Veracruz as well. This indicate that the recall should be pushed to ALL Veracruz models. Hyundai should be responsible for the safety of all Veracruz owners just not a few. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 35 MPH, the vehicle started shaking violently and lost motive power and stalled. The contact was able to restart the vehicle and drive to his residence. The contact became aware that the alternator had shattered and was filled with oil. The contact called and notified the local dealer about the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. Upon inspecting the vehicle, the dealer diagnosed that the alternator needed to be replaced. The contact stated that the vehicle remained at the dealer and was repaired 4 months later. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon picking up the vehicle, the contact noticed that the dashboard was fractured. The contact stated that there were cracks on the driver's side airbag and on the passenger's side airbag enclosure. The dealer was notified of the failure and informed the contact that they could not assist as the failure was due to the vehicle staying under the sun for 4 months. Additionally, the contact stated that the ABS warning light and the ESC warning light were illuminated. The vehicle was taken back to the dealer who replaced the rear brake sensors. The manufacturer was not notified of the failure. The failure mileage was approximately 110,284.

Mileage: 110,284

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part was not available to do the recall repair. The local dealer was contacted and confirmed that the part was not yet available. The contact was concerned that the vehicle would lose motive power while driving due to a previous alternator failure. There was no warning light illuminated. The failure mileage was 260,000. Parts distribution disconnect.

Mileage: 260,000

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign numbers: 08E055000 (Trailer Hitches) and 20V705000 (Engine and Engine Cooling) however, the contact had not been able to schedule a recall repair appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle inadvertently began to stall and lost power. The contact stated he shifted the vehicle to neutral and veered to the side of the road where he parked the vehicle. The contact was able to restart the vehicle and he drove to his destination. The check engine warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact also stated he replaced the battery himself three times within a year and the vehicle would start with a delay. The dealer was made aware of the failure and advised the contact they could only complete the recall repair of the vehicle within the next 4 months. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 186,000.

Mileage: 186,000

The contact owns a 2008 Hyundai Veracruz. The contact stated that the battery was draining due to the radio not turning off internally. The radio knob was turned off along with the ignition and the key removed however, the battery was still being drained. The contact stated that the door remote failed to lock and unlock the doors. The contact stated that the battery needed to be charged for several hours for the vehicle to operate as needed. The contact stated that when the battery was checked with a hydrometer it showed that the battery cells were dead. The contact stated that the battery was replaced in February. The contact stated that neither the dealer nor the independent mechanic was notified of the failure. The contact also received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that when he received the recall notice the vehicle was taken to the local dealer and informed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted about the failure but was contacted about the recall. The manufacturer informed the contact that a second notice would be mailed when the remedy was available. The failure mileage was approximately 129,000.

Mileage: 129,000

This is a complaint about the failure of the Hyundai company to respond in a timely matter to a recall issued in Nov. 2020 (NHTSA 20V-705/Hyundai Recall 197) which can affect the alternator and electrical system of the vehicle. The company has not yet issued a resolution and so the dealers will not perform the necessary repairs needed to avoid a breakdown. This is the second recall issued for the exact same problem. Hyundai stated they would issue a remedy but have failed to do so and it has been 8 months. I am asking NHTSA to require the company to provide a remedy so as to avoid a potentially dangerous system failure. I have been through an electrical system failure once already while in traffic due to this precise problem. It could have been deadly. Something needs to be done and Hyundai is dragging its feet. Please intervene.

LEAKING FLUID ON MY DRIVEWAY. NO ACTION ON RECALL NOTED ON NOV. 19, 2014 HYUNDAI REPAIR INVOICE. REFERENCE MANUFACTURER RECALL # 197. IT HAS BEEN 7 YEARS WAITING FOR THIS PROBLEM TO BE REMEDIED BY HYUNDAI. THIS SITUATION IS RIDICULOUS!

RECALL 121 COMPLETED BY SOUTHSHORE HYUNDAI ON 1/15/19. ON NOV10, 2020, I WAS DRIVING ALL MY LIGHTS WENT ON STEERING WHEEL GOT STIFF AND JUST SHUT DOWN. I CALLED GEICO HAD MY CAR TOWED TO MY MECHANIC. HE CALLED ME TO TELL ME THAT THE ALTERNATOR WAS SOAKED WITH OIL. HE REPLACED THE ALTERNATOR AND ADVISED ME TO CONTACT HYUNDAI BECAUSE THE OIL WAS FROM GASKET IN WHICH THEY REPLACED ON 1/15/2019. I CALLED HYUNDAI MOTOR FINANCE COMPANY AND ADVISED THEM OF THE PROBLEM. AT THAT POINT I REQUESTED THEY REIMBURSE ME FOR THE ALTERNATOR IN WHICH THEY DENIED. THEY MADE AN APPOINTMENT FOR 11/19/2020 FOR ME TO BRING THE CAR TO SOUTH HYUNDAI. I BOUGHT MY CAR IN. I DIDN'T HEAR FROM THEM SO I WENT TO THE DEALER IN WHICH I APPROACHED THE ADVISOR ISIAH. HE TOLD ME AT THAT POINT THE GASKET WASN'T THE ISSUE. THEY CONTACTED CORPORATE AND TOLD THEM THAT TOO. I RECEIVED A CALL FROM CORPORATE DENYING MY CLAIM FROM MY MECHANIC. I THEN SAID TO ISIAH HAVE MY CAR READY I AM TAKING IT OUT OF YOUR LOT. HE SAID WAIT IN LOBBY, GIVE ME A FEW. HE CAME TO ME WITHIN 5 MIN TO TELL ME THAT THERE WAS RECALL SHOWING FOR MY CAR RECALL 197. HE SAID LEAVE THE CAR AND I WILL KEEP YOU POSTED. WE TEXTED BACK AND FOR THE FINALLY AFTER SOUTH SHORE HYUNDAI HAVING MYCAR IN THERE LOT FOR 2 MOS, NO LOANER THEY DECIDED TO HAVE MY CAR READY ON 1/13/2021. DOCUMENTS STATES TECH REMOVED AND REPLACED VALVE COVER GASKET AND ALTERNATOR IN GOOD WILL. I STARTED NOTICING OIL SPOTS ON MY DRIVEWAY. I TOOK MY CAR TO MY MECHANIC TODAY 3/19/2021 FOR AN OIL CHANGE. HE STATED THAT YES I DO HAVE A LEAK. HE QUESTIONED WHAT DID HYUNDAI REPLACED AND I TOLD HIM.. HE SAID ABSOLUTELY NOT, THE ALTERNATOR ON YOUR CAR IS THE ONE I PUT IN ON 11/10/2021. NO VALVE COVER GASKET WAS REPLACED ALL HYUNDAI DID WAS PUT SILICONE. I HAVE ALL DOCUMENTS, PICTURES, RECEIPTS AND TEXT FOR MY PROOF OF THIS PROBLEM. I FEAR MY SAFETY IN CAR.

Mileage: 1

WE HAVE BEEN WAITING SINCE NOVEMBER WHEN RECALL NUMBER 197 CAME OUT. OUR VEHICLE HAS BEEN PARKED SINCE THE DEALER WOULD NOT REPAIR THE VALVE COVER OIL LEAKING ONTO THE ALTERNATOR WITHOUT A NOTICE FROM THE MANUFACTURER. THEY CONFIRM THE ALTERNATOR IS COVERED WITH OIL FROM THE LEAK. THE BATTERY DRAINS AND WE HAD TO PUT A DISCONNECT SWITCH ON IT TO KEEP IT CHARGED. STILL PAY INSURANCE FOR THE VEHICLE TO SIT WHICH WE BOUGHT TO TRANSPORT OUR GRANDKIDS. BEEN USING OUR DAUGHTERS CAR SINCE THEN WHICH IS TOO SMALL FOR ALL OF THE GRANDKIDS. JANUARY 8TH WAS THE DATE THE COMPANY GAVE US AND IT CAME AND WENT WITH NO REMEDY YET. THIS IS LEANING HEAVILY ON CRIMINAL. SOMEONE LET US KNOW WHAT WE CAN DO.

Mileage: 101,000

MY ALTANATOR HAS OIL DRIPPED ON IT FROM THE VALVE COVER GASKET, WHICH IS AFFECTING THE CHARGING CAPABILITIES. THE VEHICLE IS PARKED IN MY YARD

Mileage: 142,500

AT ABOUT 61,253 MILES, ENGINE GASKETS WERE FOUND LEAKING AND VALVE COVER GASKETS & VALVE COVER SET WAS REPLACED. ALTERNATOR TESTED BAD AND WAS REPLACED. BATTERY TESTED BAD AND WAS REPLACED. OIL LEAKED FROM VALVE COVER/ENGINE AND DRIPPED ON ALTERNATOR CAUSING THE ALTERNATOR AND BATTERY TO BECOME DEFECTIVE. CAR WAS PULLED INTO SERVICE STATION AS ENGINE STARTED PUTTERING AND POWER WAS DROPPING. A CLAIM WAS MADE TO HYUNDAI (CASE 17561397) WHO DENIED THE CLAIM SAYING THAT IT WAS NOT COVERED, CITING CAMPAIGN 121 (GUEST BECAUSE IT WAS SIMILAR) AND SAYING THAT IT COVERED THE CYLINDER COVER GASKET DID NOT INCLUDE THE VALVE COVER GASKET LEAKING AND CAUSING THE EXACT SUBSEQUENT DAMAGE. ATTACHED ARE REPAIR DOCUMENTS.

Mileage: 61,253

THE BATTERY COMPLETELY DRAINS. SOMETIMES ITS BECAUSE THE LIGHTS TURN ON BY THEMSELVES WHEN THE CAR IS OFF, OR THE RADIO COMES ON, OR THE WIPERS TURN ON, OR THE AC TURNS ON, OR THE BLOWER IN THE REAR TURNS ON. THESE ITEMS WILL STAY ON ALL NIGHT WHILE PARKED IN THE DRIVEWAY AND DRAIN THE BATTERY COMPLETELY. I HAVE TRIED TO REMOVE THE SPECIFIC FUSES IE. THE RADIO, BUT THEN ITS THE BLOWER THAT STAYS ON. I REMOVE THAT FUSE AND ITS THE LIGHTS THAT CAME ON. THIS HAS BEEN GOING ON FOR THE BETTER PART OF 2 YEARS.

Mileage: 100,000

THIS IS MOSTLY FROM MEMORY WITH MOST RECENT DATA REPORTED. MY 2008 VERACUZ HAS HAD THE VALVE COVER GASKET REPAIRED OR REPLACED A MINIMUM OF 4 TIMES SINCE I PURCHASED IT ON 4/30/09 FROM O'BRIEN HYUNDAI. THE FIRST TIME WAS ABOUT 2 YEARS AFTER I BOUGHT IT. DEALER FOUND LEAK DURING OIL CHANGE AND ATTEMPTED TO SEAL WITH A SILICONE. THAT WAS UNSUCCESSFUL AND VALVE COVER GASKET WAS REPLACED. A YEAR PLUS LATER I WAS DRIVING HOME WHEN I COULD NOT GOT FASTER THAT 35 MPH. WHEN I DROVE INTO MY DEVELOPMENT, THE MAX SPEED WAS 10 MPH. I BARELY GOT INTO MY DRIVEWAY AND THE CAR STOPPED. IT TURNED OUT THAT OIL FROM A LEAKING VALVE COVER GASKET HAD SHORTED THE ALTERNATOR AND THE CAR HAD BEEN RUNNING ON THE BATTERY. CAR WAS TOWED AND BOTH THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED UNDER WARRANTY. IN 2014, THERE WAS A RECALL FOR THE LEAKING VALVE COVER GASKET PROBLEM AND MY CAR WAS REPAIRED AGAIN. IN NOVEMBER OF 2018, THE SERVICE TECH AT O'BRIEN HYUNDAI FOUND AN OIL LEAK DURING AN OIL CHANGE BUT WAS UNCERTAIN OF THE SOURCE. HE PUT A DYE IN THE OIL AND REQUESTED THAT I RETURN AFTER 2000 MILES SO HE COULD INSPECT FOR THE LEAK SOURCE. I TOOK IT BACK AFTER 2 WEEKS AND WAS TOLD THAT THE LEAK WAS FROM THE TIMING CHAIN COVER GASKET. HOWEVER, THE TIMING CHAIN COVER GASKET, THE VALVE COVER GASKET, THE WATER PUMP AND THE ALTERNATOR WERE ALL REPLACED UNDER THE POWER TRAIN WARRANTY. IN SEPTEMBER, THE "NEW" ALTERNATOR FAILED AND HAD TO BE REPLACED ALONG WITH A DRIVE BELT AT MY EXPENSE. THE FACT THAT THE VALVE COVER GASKET HAS BEEN REPLACED MULTIPLE TIMES IN MY VEHICLE MAKES ME CONCERNED THAT THE ENGINE DESIGN HAS A LATENT DEFECT WHICH CAN AND HAS RESULTED IN MY VEHICLE LOSING POWER WHILE IN USED CREATING A POTENTIALLY DEADLY SITUATION. A SEARCH ON THE INTERNET SHOWS ME THAT MY SITUATION IS NOT ATYPICAL AND SHOULD BE THOROUGHLY INVESTIGATED BY YOUR AGENCY.

Mileage: 83,657

SEPTEMBER 15, 2018 WE HAD BROKE DOWN ON THE INTERSTATE. LOST ALL CONTROL OF CAR, NO STEERING, NO ACCELERATION, NO PARKING GEAR. MECHANICAL SAID THERE WAS AN OIL LEAK ABOVE THE ALTERNATOR. FRIED THE ALTERNATOR. YESTERDAY, WIFE WAS DRIVING, BROKE DOWN ON HIGHWAY. I LOOKED AT THE ENGINE BLOCK AND THERE IS OIL LEAKING FROM THE VALVE PAN GASKET DOWN INTO THE ALTERNATOR AGAIN. HYUNDAI SAYS MY MODEL OF 2008 VERACRUZ WASNT AFFECTED BY THE STANDING RECALL THAT IS ACTIVE RIGHT NOW. BUT I THINK MY CAR HAS BEEN AFFECTED BY THIS PROBLEM WITH FAULTY VALVE PAN GASKETS. VEHICLE LOST POWER WHILE IN MOTION, ALL DUMMY LIGHTS CAME ON. ENGINE SHUT OFF AND WOULD NOT ALLOW IS TO GET IT IN PARK. MECHANICS CHECKED THE BATTERY. BATTERY TESTED PERFECT. SAID IT HAD LOW VOLTAGE AND WASNT BEING CHARGED BY THE SYSTEM

Mileage: 133,500

IN NOV 2017 MY 2008 VERACRUZE (98K MILES ) STARTED LOSING POWER, INDICATOR LIGHTS FLASHING THEN IT DIED IN THE MIDDLE OF AN INTERSECTION. TURNED OUT TO BE A VERY OILY ALTERNATOR. IT WAS REPAIRED. 1 YR 1 MONTH LATER EXACT SAME THING HAPPENED. AGAIN THE ALTERNATOR WAS OILY AND NEEDED REPLACED. NOW 2 WEEKS LATER I'M STARTING TO SEE THE WARNING SIGNS ( FLICKERING LIGHTS, DEAD BATTERY IN THE MORNING 1 TIME, POWER SEAT MEMORY POSITIONING BUTTONS NOT WORKING) CALLED NEAREST HYUNDAI DEALERSHIP ( OVER 2 HRS AWAY) TO VERIFY THAT MY CAR WAS INCLUDED IN THE RECALL. I WAS TOLD IT WAS BUT IT HAD BEEN REPLACED IN 2015. BUT THAT I COULD DRIVE IT TO SPOKANE, HAVE IT DIAGNOSED POSSIBLY HAVE TO RETURN OB A DIFFERENT DAY FOR REPAIR AND THEN CONTACT HYUNDAI TO SEE IF THEY WOULD HELP . ITS GOING TO COST $900 TO REPAIR! PLUS THEY WANT ME TO DRIVE OR TOW MY CAR 2 HRS AWAY FOR NO GUARENTEE HYUNDAI WILL AGAIN FIX THE GASKET.

Mileage: 131,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE ALTERNATOR. THE VEHICLE WAS TAKEN TO J.D. BYRIDER (1525 GALLATIN PIKE N, MADISON, TN 37115, (615) 860-3838) WHERE IT WAS REPAIRED FOR FREE PER AN UNKNOWN RECALL REGARDING THE ALTERNATOR. THE CONTACT STATED THAT THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NO RECORD OF THE INITIAL RECALL REPAIR AND SUGGESTED THAT THE CONTACT CALL THE DEALER AGAIN WITH AN INVOICE NUMBER TO SEE IF THEY WOULD HONOR HAVING THE VEHICLE REPAIRED AGAIN AT NO CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

I WENT TO START MY CAR AND I HEARD A NOSE SO THEN I TURN THE CAR OFF AND SO AS I PUT IT IN GEAR TO DRIVE IT WENT ON IT OWN THE BRAKES WAS NOT WORK

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 5 MPH, THE ABS MODULE MALFUNCTIONED AND CAUSED THE VEHICLE TO CATCH FIRE. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE AND FLAMES IGNITED FROM THE BATTERY. A POLICE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY ATTENDANTS FROM A NEARBY AUTO BODY SHOP. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

Mileage: 144,000

MY VEHICLE IS EXPERIENCING ALL OF THE ISSUES LISTED IN THE FOLLOWING CAMPAIGNS, YET, THE MANUFACTURER IS REFUSING TO COVER THE REPLACEMENT OF THE PART. 13V113000 09V122000 THE VEHICLE GETS STUCK IN DRIVE, OR PARK, AND CAN'T BE ADJUSTED WHEN THE BRAKE IS DEPRESSED. THE ESC STICKS ON RANDOMLY. I'VE REPLACE MANY, MANY BRAKE LIGHTS IN THIS VEHICLE.

Mileage: 105,000

OIL IS DRIPPING FROM THE VALVE COVER GASKET ON TO THE ALTERNATOR WHICH WILL CAUSE THE CAR TO SHUT DOWN ON THE ROAD. MY TRUCK IS JUST LIKE MY SONS 2010. HIS TRUCK HAS BEEN RECALLED WHY NOT MINE. WE HAVE THE SAME TRUCK JUST A DIFFERENT YEAR.

Mileage: 92,222

BRAKE LIGHT, ABS AND ESC OFF LIGHT ON REPEATEDLY. BRAKE LIGHTS STOPPED WORKING. VEHICLE WOULD NOT SHIFY OUT OF GEAR. AUTO START STOPPED WORKING. HAD STOP LAMP SWITCH REPLACED, NOW SPEEDOMETER NOT REGISTERING AND ESC LIGHT FLASHING ON. THE BRAKE LIGHT, ABS AND ESC OFF LIGHT STILL REMAIN ON.

Mileage: 75,000

TRAVELING AT 55 MPH A WHIRLING NOISE STARTED UNDER THE HOOD ON THE DRIVERS'S SIDE. ABS,ESC,, CHECK ENGINE ,AND PARKING BRAKE LIGHTS CAME ON AT THE SAME TIME, THE SPEEDOMETER WENT TO O, AND THE CAR SHUT OFF. NEARLY REAR ENDED TWICE, INJURED , AND NEARLY STRUCK DOWN GETTING OUT OF THE CAR AND OFF THE HIGHWAY. COULD NOT GET THE CAR STARTED. HAD CAR TOWED. COLONIAL HYUNDAI OF DOWNINGTOWN, PA. DIAGNOSED THE CAR WITH A BAD ABS HYDRAULIC CONTROL ASSEMBLY. PART NUMBER 58910-3J 850. THE CAR COULD NOT BE MOVED UNTIL THE PART WAS INSTALLED. IT COST ME $2500. I REQUESTED AN INSURANCE CLAIM FORM, BUT WAS TOLD HYUNDAI MOTORS OR COLONIAL HYUNDAI WOULD NOT PAY FOR IT. CALLED HYUNDAI IN FOUNTAIN VALLEY CA. FILED A CLAIM: NUMBER 9841469. OBTAINED DIAGNOSTIC REPORTS AND REPAIR INVOICES FROM COLONIAL HYUNDAI. CAR HAS ONLY 30,000 MILES PURCHASED BRAND NEW.

Mileage: 30,000

OIL LEAKING FROM GASKETS ON TO ALTERNATOR

ON AT LEAST A DOZEN OCCASIONS WITHIN THE PAST FEW MONTHS ALONE, WHILE DRIVING I WILL SUDDENLY HEAR A HIGH-PITCHED "WHIRRING" SOUND THAT SOUNDS LIKE IT'S REVVING UP, THEN IMMEDIATELY AFTERWARDS ALL OF MY DASH LIGHTS AND THE PASSENGER AIR BAG LIGHTS START TO FLICKER AND/OR GO OFF COMPLETELY AND THEN COME BACK ON AGAIN. EVERY SINGLE TIME THIS HAPPENS, AS SOON AS I TURN OFF MY CAR (DOESN'T MATTER IF I KEEP DRIVING FOR A LONG WHILE OR STOP DRIVING SHORTLY AFTER IT HAPPENS), IT WON'T START AGAIN. IT'S COMPLETELY DEAD AND I HAVE TO HAVE IT JUMPED. MY CAR HAS 94,000 MILES ON IT, AND IN THE PAST 8 YEARS, THE CAR HAS DIED/I'VE HAD TO HAVE IT JUMPED OVER 30 TIMES. I'M ON MY 5TH BATTERY! AFTER THE RECALL FOR THE ALTERNATOR GASKET VALVE CAP, I THOUGHT THESE PROBLEMS WOULD BE FIXED, BUT I'VE HAD EXACTLY THE SAME ELECTRICAL ISSUES/BATTERY CONSTANTLY DYING SINCE THEN! THAT RECALL LITERALLY DID NOTHING. THIS IS VERY UNSAFE, AS THE CAR CAN JUST SUDDENLY LOSE POWER WHILE DRIVING, AND THEN IF YOU TURN THE CAR OFF, IT WON'T START UP AGAIN WITHOUT BEING JUMPED. HYUNDAI NEEDS TO FIX THIS ASAP. THERE ARE LITERALLY HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS, AND IT'S JUST ABSOLUTELY UNACCEPTABLE!! I'LL IN THE PAST 8 YEARS, I HAVE HAD TO REPLACE MY BATTERY 5 TIMES IN MY VERACRUZ.

Mileage: 94,000

AT APPROXIMATELY 62000 MILES, ALL BRAKE LIGHTS CAME ON THEN OFF THEN ON THEN OFF. FINALLY AT 65000 MILES THE BRAKE LIGHTS AND ABS AND ECS LIGHTS ALL CAME ON AND REMAINED ON. TOOK TO DEALER PAID $136.00 DIAGNOSTIC FEE. HYDRAULIC MODULE DEFECTIVE. DEALER WILL NOT WARRANTEE YET KNOWS OF PROBLEMS WITH SIMILAR VERACRUZ VEHICLES PART ALONE $1,500.00 NOBODY IS HELPING CONSUMER WITH THIS ISSUE. COMPLAINED AGAIN TO HYUNDAI USA AND NOTHING!!! I'M BEING TOLD HYDRAULIC MODULES ARE KNOWN DEFECTIVE PART! CAR BRAKING SYSTEM NOT WORKING CORRECTLY AS A RESULT!

Mileage: 62,000

PROXIMITY KEY WORKED ON AND OFF FOR A WEEK AND THEN STOPPED WORKING COMPLETELY, KEY INSIDE PROXIMITY FOB ONLY UNLOCKS DOORS, NO WAY TO START VEHICLE WITHOUT THIS DEVICE WORKING. TRIED TO ORDER A NEW PROXIMITY KEY FOB THROUGH AN AUTO LOCKSMITH, HYUNDAI SERVICE WOULD NOT ASSIST LOCKSMITH ON PROGRAMMING NEW PROXIMITY KEY AND WE WERE TOLD ONLY DEALERS CAN DO THIS AND THAT IT WOULD BE APPROXIMATELY $65.00 TO REPROGRAM THE PROXIMITY KEY. ONCE WE TOOK THE VEHICLE TO HYUNDAI AND HYUNDAI CHECKED THE VEHICLE WE WERE TOLD THE PROXIMITY KEY WOULD NEED TO BE REPLACED, PRICE JUMPED FROM $65.00 TO $290.00 PLUS $65.00 REPROGRAMMING THE NEW PROXIMITY FOB, THE NEXT DAY WE WERE CONTACTED THAT THE MODULE THAT MAKES THE PROXIMITY KEY FOB WORK WAS BAD AND NEEDED TO BE REPLACED. PRICE WENT FROM $355.00 TO $1300.00 FOR THE NEW MODULE AND PROXIMITY KEY FOB. TODAY, AFTER A WEEK OF THE VEHICLE BEING AT HYUNDAI WE WERE TOLD BY THE HYUNDAI SERVICE ADVISOR THAT THE MODULE FOR THIS PROXIMITY KEY FOB IS UNDER THE CUP HOLDER IN THE MIDDLE CONSOLE AND THAT FLUID (THEY ASSUMED SODA) LEAKED THROUGH THE CONSOLE SHORTING THE MODULE CAUSING US TO REPLACE THE MODULE AND THE PROXIMITY KEY FOB..

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS SEIZED. THE CONTACT HAD TO TAP THE TURN SIGNAL LEVELER IN ORDER FOR THE HEADLIGHTS TO ILLUMINATE. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL WAS STUCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 06/14/16*LJ THE CONSUMER STATED THE LIGHTS WOULD GO OUT, WHILE DRIVING AT ANY SPEED. THEY WOULD FLICKER OR GO OUT, WHEN THE TURN SIGNAL WAS ACTIVATED. UPDATED 06/20/16.*JB

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 10 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE RADIO SHUT OFF. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND THE VALVE COVER CASKET WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,822.

Mileage: 85,822

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT VEHICLE WAS TAKEN TO A DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING).THE CONTACT STATED THAT THE TECHNICIAN FAILED TO COMPLETE THE RECALL REMEDY AND ONLY REPAIRED THE VALVE COVER GASKET. AS A RESULT, THE ALTERNATOR WAS NOT REPLACED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE RECALL REPAIR BEING PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Mileage: 115,000

IN MAY 2013, BRAKE SWITCH FAILED. IT WAS ALMOST IMPOSSIBLE TO MOVE CAR FROM PARK TO REVERSE, OR PARK TO DRIVE. TOOK VERACRUZ TO HYUNDAI DEALERSHIP, BRAKE SWITCH REPLACED. PROBLEM SOLVED. IN SEPTEMBER 2014, ALL BRAKE LIGHTS FAIL. REPLACED BULBS. PROBLEM SOLVED. IN AUGUST 2015, ESC LIGHT ILLUMINATES, CAR GETS STUCK IN NEUTRAL. CAN NOT TURN OFF, SWITCH GEARS. BATTERY IS DRAINED AND CAR IS TOWED TO HYUNDAI. SPENT 3 DAYS AT DEALERSHIP. BRAKE SWITCH REPLACED AGAIN, ALL BRAKE LIGHTS FAILED, REPLACED BULBS. ELECTRICAL SYSTEM DRAINING BATTERY. PROBLEM FOUND IN RADIO - SHORT IN WIRING. RADIO DISASSEMBLED. TWO WEEKS LATER, LEFT BRAKE LIGHT OUT AGAIN. REPLACED BULB AND RETURNED TO DEALERSHIP. DEALERSHIP STATES CANNOT LOCATE PROBLEM SINCE BULB WAS REPLACED.

Mileage: 92,000

I JUST GOT THIS CAR AROUND MAY AND IT STARTED MAKING A TERRIBLE NOISE WHEN IT WAS IN PARK AND NEUTRAL. TOOK IT TO A MECHANIC AND HE SAID IT WAS IN THE SWITCH. ALSO, DURING THIS TIME I HAD NOTICED THE ESC LIGHT CAME ON AND SOMETIMES DURING THAT TIME I CANNOT CHANGE GEARS. WONDERED IF THERE WAS ANY RECALLS WITH THIS PROBLEM OR ANY OTHER COMPLAINTS.

WHILE DRIVING MY 2008 VERACRUZ, THE ABS, ESC, AND 4WD LIGHTS WENT ON, A FEW MINUTES LATER THE SPEEDOMETER REGISTERED ZERO, THEN WORKED INTERMITTENTLY. ACCORDING TO MY MECHANIC THE SOURCE OF THE PROBLEM WAS THE ABS MODULE. THE ORIGINAL ABS MODULE BECAME INOPERABLE IN MARCH 2015, AFTER APPROXIMATELY 41,000 MILES AND WAS REPLACED ONCE THE PART BECAME AVAILABLE FROM HYUNDAI ON 4/9/15. THE PART WAS PURCHASED BRAND NEW FROM HYUNDAI BY MY MECHANIC AND PROFESSIONALLY INSTALLED, DROVE APPROXIMATELY 100 MILES BEFORE THE . ACCORDING TO MY MECHANIC, THE ABS MODULE WHICH COST APPROXIMATELY $2,500 AND CONTROLS THE BRAKES, STABILITY CONTROL, SPEEDOMETER, TRACTION CONTROL, ETC IS ONLY GUARANTEED BY HYUNDAI FOR 30 DAYS. TWO ABS MODULE FAILURES WITHIN A MONTH. *TR

Mileage: 41,500

THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT ,ALL WHEEL DRIVE LIGHT CAME ON THE DASH, MADE APPT WITH DEALER (03/25/2015) AND WAS TOLD THAT I WOULD NEED LEFT & RIGHT SIDE REAR WHEEL SPEED SENSORS. THE VEHICLE IS A 2008 WHICH WAS PURCHASED MAY 2009 AND HAS ONLY 26417 MILES ON IT AND WAS TOLD THAT IT WAS OUT OF WARRANTY. BIN ON THE INTERNET AND SEEN THAT THIS IS A COMMON PROBLEM WITH THIS CAR. I AM HOPING THAT YOU WILL LOOK INTO THIS AND DO SOMETHING ABOUT THIS. THANK YOU FOR ANY HELP YOU CAN GIVE ME AND THE REST OF THE OWNERS OF THIS VEHICLE. *TR

Mileage: 26,417

STARTED CAR, ESC OFF, AWD, AND ABS WARNING LIGHTS STAYED ON. AFTER A FEW MINUTES DRIVING THERE WAS A WHIRRING NOISE IN THE ENGINE COMPARTMENT ON THE DRIVERS SIDE. STEPPING ON THE BRAKES MADE THE NOISE GO AWAY, NOISE RETURNED WHEN RELEASING THE BRAKES. REPAIR SHOP DIAGNOSED IT TO BE THE ABS MODULE WHICH NEEDED TO BE REPLACED. *TR

Mileage: 41,500

CAR WAS DRIVING OK SINCE WE HAVE ACQUIRED IT . NO PROBLEMS, NO ISSUES UNTIL WE HAD A SNOW STORM WHEN MY WIFE DRIVING HOME FROM MY CHILDREN'S SCHOOL THE CRUISE CONTROL GOT STUCK AND WOULD NOT RELEASE. SHE PUT THE CAR IN NEUTRAL AND THE ENGINE RPM KEPT GOING UP. SHE TURNED THE CAR OFF THEN RESTARTED IN 5 MINS IT WAS OK WITH ALL LIGHT IN CLUSTER ON. DIAGNOSED THE CAR WITH WHEEL SPEED SENSOR RR. IT DROVE FOR 1 HOUR THEN ALL LIGHT CAME BACK ON. TOOK IT TO DEAL FOR THE OPEN RECALL I FOUND ONLINE ABOUT MY MODEL CAR. DEALER CHANGED ALL RECALL PROBLEMS BUT LIGHT IS ON. NOW THE DEALER SAID NO COMMUNICATION TO THE CAR'S COMPUTER CAN BUS. CHECKED WITH MY LOCAL MECHANIC AND SAID IT IS THE ABS HYDRAULIC PUMP AND MODULE AFFIXED TO IT. IT IS SHORTED OUT INSIDE AND CAUSES INTERFERENCE WITH THE COMPUTER SYSTEM. THE COST OF PARTS IS WELL OVER 2600 PLUS LABOR. *TR

Mileage: 149,000

THE ABS MODULE IS FAULTY BECAUSE OF THE DEFECTIVE WIRING HARNESS. THE HARNESS IS SUSCEPTIBLE TO LIVE ENVIRONMENTAL ELEMENTS ESPECIALLY DURING WINTER DUE TO THE HIGH SALT USE ON ROADS ESPECIALLY IN THE STATES WITH HARSH WINTER. THIS PROBLEM CREATES A SAFETY HAZARDS AND RENDER THE VEHICLE OPERATION IN A STALL MODE. OVER TIME IT COULD CAUSES FIRE HAZARD, SUDDEN ACCELERATION CRUISE CONTROL LOCK WITH NO RELEASE OPTION THAT COULD RESULTS IN A CRASH. IT COULD CAUSE OTHER COMPONENTS FAILURES LIKE MAIN PCM MODULE AND SIDE MODULES OF THE VEHICLE. THE HARNESSES ON THE VERACRUZ ARE NOT SEALED PROPERLY AND HIGHLY DEFECTIVES. *TR

Mileage: 149,000

ESC OFF, AWD, AND ABS LIGHTS LIT UP ON THE DASHBOARD. WHILE DRIVING IN TRAFFIC, THE VEHICLE SUDDENLY DIED AND LOST ELECTRICITY AND HAD TO COAST THE VEHICLE TO THE SIDE OF INTERSECTION, WHILE NOT HAVING POWER. EVENTUALLY ABLE TO RESTART THE VEHICLE AND DRIVE AGAIN. HAPPENED 2 MORE TIMES WHERE THE VEHICLE DIED WHILE IT WAS BEING DRIVEN. WHILE DRIVING IT TO THE DEALER, NOTICED THE SPEEDOMETER WAS NOT WORKING. DEALER FOUND A BUNCH OF CODES FOR WHEEL SENSORS AND EVENTUALLY DETERMINED THE ISSUE WAS AN ABS HYDRAULIC MODULE, WHICH COSTS OVER $2000 JUST FOR THE PART ITSELF. I RESEARCHED THROUGH SEVERAL HYUNDAI FORUM WEBSITES AND IT APPEARS THIS IS A CHRONIC ISSUE WITH THIS VEHICLE AS OTHER OWNERS HAVE HAD THE SAME PROBLEM. DUE TO THE COST OF THIS PART AND THE SAFETY ISSUES INVOLVED WITH DRIVING THE VEHICLE, I WOULD SUGGEST IT SHOULD BE PART OF A RECALL. VERACRUZ OWNERS SHOULD BE NOTIFIED NOT TO DRIVE THE VEHICLE IF THE COMBINATION OF THESE LIGHTS COME ON, AS THE VEHICLE MAY QUIT AND LOSE POWER WHILE IT IS BEING DRIVEN. *TR

Mileage: 95,700

I AM THE OWNER OF A 2008 HYUNDAI VERA CRUZ. IN 2014 MY OIL GASKET LEAKED AND I BROUGHT THE CAR TO A LOCAL GARAGE AND HAD IT REPAIRED. IT COST $400.00. A FEW MONTHS LATER, I HAD A PROBLEM DUE TO A POWER FAILURE AND I WENT TO ANOTHER GARAGE NEARBY, AND DISCOVERED MY ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IT COST ME ANOTHER $400.00. A FEW MONTHS LATER, I RECEIVED NOTICE FROM HYUNDAI STATING THAT THEY DISCOVERED A FAULT IN THE OIL GASKET WHICH COULD LEAK INTO THE ALTERNATOR AND CAUSE IT TO FAIL. I CONTACTED HYUNDAI AND EXPLAINED WHAT HAD HAPPENED. THEY ASSURED ME, JUST AS IT SAYS IN THE RECALL NOTICE, THAT IF I HAD THE WORK DONE ALREADY, I WOULD BE REIMBURSED, BUT THEY FIRST WANTED ME TO BRING THE CAR TO A HYUNDAI SERVICE CENTER, WHICH I DID. THEY CHECKED THE REPAIRS AND DECIDED TO RE-DO THE GASKET REPLACEMENT, ALTHOUGH THEY HAD NO EXPLANATION AS TO WHY. THEY DID NOT RE-DO THE ALTERNATOR SO I ASSUME THEY DEEMED IT OKAY. NOW, I HAVE BEEN GOING BACK AND FORTH WITH THEM SUPPLYING COPIES OF THE REPAIRS THAT I HAD DONE, AND THE REPAIR ORDERS, AND THE CREDIT CARD RECEIPTS, SOME OF WHICH, STRANGELY, KEPT GETTING LOST EVEN THOUGH I SENT THEM AS EMAIL ATTACHMENTS (AFTER SCANNING THEM TO DIGITIZE THE COPIES). I WAS TOLD SOME OF THE COPIES ARRIVED, BUT OTHERS DID NOT EVEN THOUGH THEY ALL WENT WITH THE SAME EMAIL. IN ANY CASE, IT HAS BEEN A FEW MONTHS AND NOW THEY FINALLY SAID THEY WOULD LIKE TO REIMBURSE ME FOR THE REPAIRS BUT HAVE DETERMINED (AGAIN, WITH NO EXPLANATION) THAT I SHOULD ONLY RECEIVE $195.00. I HAVE ASKED FOR AN EXPLANATION AND THEY SIMPLY STATE THEY WANT TO PAY ME A LESSER AMOUNT FOR THE PARTS THAT WERE PROVIDED IN THE REPAIRS AND LESS FOR THE LABOR. I MUST ADMIT, I AM A BIT DUMBFOUNDED. I MAY BE A DISABLED VETERAN BUT THERE IS NOTHING WRONG WITH MY MATH. CAN YOU PLEASE HELP ME? *TR

Mileage: 46,476

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 8 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE STARTED BUT ALL THE WARNING LIGHTS ON THE INSTRUMENT WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,100. THE VIN WAS NOT AVAILABLE.

Mileage: 50,100

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 8 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE STARTED BUT ALL THE WARNING LIGHTS ON THE INSTRUMENT WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,100. THE VIN WAS NOT AVAILABLE.

Mileage: 50,100

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 92,437.

Mileage: 92,437

TL* THE CONTACT OWNS 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR CONDITIOING UNIT FAILED. IN ADDITION, THE STEREO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

THE CAR JUST FAILED AND DID NOT HAVE POWER. LIGHTS CAME ON AND THEN CAR STOPPED. IT IS RECALL 121 FROM HYUNDAI BUT THEY WILL NOT FIX THE PROBLEM BECAUSE THEY HAVE NO SOLUTION. I TRIED TO FIX IT ONCE BEFORE BUT I WAS TOLD I HAD TO PAY MY OWN BILL AND THEY MIGHT REIMBURSE ME BECAUSE THEY HAVE NO LONG TERM FIX FOR THE ISSUE. BUT MY CAR DIED BECAUSE OF IT AND THEY SAY THAT IS MY PROBLEM BECAUSE I HAVE 151K MILES ON THE CAR. I SPOKE TO MANY PEOPLE AT HYUNDAI AND NO ONE WOULD TAKE RESPONSIBILITY. THAT IS CRAZY THAT THEY KNOW IT IS A PROBLEM BUT WILL NOT OWN UP TO FIXING IT FOR ME. *TR

Mileage: 152,000

THIS VEHICLE WENT OUT OF CONTROL WHEN TRYING TO PARK. WHEN I TRIED TO MOVE STICK TO PARK, THE VEHICLE TOOK OFF WITH 70 - 80 MILES AN HOUR. ONCE IT TOOK OFF LIKE PLANE, I HAD NO CONTROL OVER THIS VEHICLE. I TRIED TO STOP IT BUT BRAKES DID NOT WORK, STEERING WAS LOCKED AND CAN NOT TURN OFF IGNITION EITHER. VEHICLE TRAVELED ABOUT 800 - 1000 FT BEFORE IT STOPPED. VEHICLE FINALLY CAME TO STOP BY TREES. STEERING, BRAKES AND GAS NOTHING WORKED AS EXPECTED AND I HAD NO CONTROL OVER THIS VEHICLE. THIS VEHICLE WENT THROUGH THIS ORDEAL IN CHILDREN PLAY AREA AND LUCKILY IT WAS EARLY IN THE MORNING AND NO ONE WAS IN PLAY AREA. IMAGINE IF THIS VEHICLE WAS ON INTERSTATE, MAJOR INTERSECTION OR US / STATE HWY. THIS VEHICLE IS ROAD HAZARD AND MAY CAUSE SERIOUS ACCIDENTS AND POSSIBLY LOSS OF LIFE. I HAVE ALSO CONTACTED HYUNDAI AND THEY HAVE OPENED UP CASE TO CHECK BUT WANT NHTSA TO INVESTIGATE THE ISSUE SO WE HAVE NEUTRAL OUTCOME V/S JUST HYUNDAI. I WANTED TO BRING UP THIS MATTER TO YOUR ATTENTION SO PROPER INVESTIGATION SHOULD BE COMPLETED FOR THIS VEHICLE TO AVOID LOSS OF PROPERTY OR LIVES. PLEASE CONTACT ME FOR MORE DETAILS. *TR

Mileage: 130,000

AT RANDOM TIMES, I CANNOT MOVE MY SHIFTER FROM DRIVE TO PARK AND IT SEEMS TO CORRESPOND WITH THE ESC LIGHT TURNING ON WITHOUT PUSHING THE BUTTON. I CAN ONLY MOVE THE SHIFTER FROM DRIVE TO NEUTRAL AND HAVE TO LEAVE THE CAR IGNITION PARTIALLY ON AND CANNOT LOCK THE VEHICLE. OBVIOUSLY A SAFETY CONCERN! I HAVE BROUGHT IT TO THE LOCAL DEALER ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE ESC CONTROL EVEN AFTER THE RECALL BULLETIN. THE DEALER JUST DID A FIX RELATING TO THE OIL LEAK ISSUE AND TOLD HIM IT WAS ALSO DOING THE SHIFT ISSUE. PICKED VEHICLE UP 9/25/14 AS EVERYTHING WAS SUPPOSED TO BE RESOLVED BUT ONLY TO HAVE THE SHIFTER AND ESC ISSUE AGAIN ON 9/27 AND 9/29/14. CALLED DEALER AND AM BRINGING IN VEHICLE AGAIN TODAY 9/29/14. *TR

RANDOMLY AFTER PULLING UP TO A STOP IN MY GARAGE, I CANNOT MOVE MY SHIFTER FROM DRIVE TO PARK. I CAN ONLY MOVE IT BACK AND FORTH FROM NEUTRAL TO DRIVE. AFTER TURNING THE CAR ON AND OFF MULTIPLE TIMES IN NEUTRAL IT ALLOWED ME TO PUT THE CAR INTO PARK. I COULD NOT BACK OUT OF MY GARAGE, NOR COULD I PUT IT INTO PARK, A SERIOUS SAFETY CONCERN. I CALLED HYUNDAI CORPORATE AND THEY TOLD ME THE RECALL FOR IT HAS ALREADY BEEN DONE, BUT IT IS DOING IT NOW EVERY TIME I WANT TO PUT IT INTO PARK. THE ESC OFF LIGHT COMES ON WITHOUT PUSHING THE BUTTON AND THE CAR IS STUCK IN DRIVE. *TR

Mileage: 102,000

VEHICLE LOST ELECTRICAL CONTROL INCLUDING ABILITY TO ACCELERATE WHILE DRIVING ON THE HIGHWAY. WAS UNABLE TO SHIFT VEHICLE OUT OF GEAR. PREVIOUS ELECTRICAL ISSUES CAUSED BRAKE FAILURES AND STARTING AND THROTTLE CONTROL ISSUE. *TR

Mileage: 149,111

WHEN I USE MY TURN SIGNAL TO SIGNAL LANE CHANGING, BUT DO NOT SNAP IT INTO POSITION, MY HEADLIGHTS WILL FLICKER ON AND OFF AND WILL ALSO TURN OFF FOR SEVERAL SECONDS. ADDITIONALLY, I NOTICED DURING THE DAY TIME THAT MY DASH BOARD LIGHTS WERE BRIGHTENING. I'VE REPORTED THE DASHBOARD LIGHTS BRIGHTENING ON SEVERAL OCCASIONS TO THE DEALERSHIP WHILE MY CAR WAS IN FOR SERVICE FROM 2009 TO THE PRESENT, BUT THEY WEREN'T ABLE TO REPEAT THE PROBLEM. MOST RECENTLY, LIKELY BECAUSE I WAS DRIVING AT NIGHT, I NOTICED MY HEADLIGHTS FLICKERING ON AND OFF. I CALLED THE DEALERSHIP TO REPORT IT AS IT WAS HAPPENING AND TALKED TO THE SERVICE REPRESENTATIVE AND TOLD HIM THAT MY HEADLIGHTS JUST WENT OFF AND THEN THEY CAME BACK ON. I BROUGHT IT IN THE FOLLOWING WEEK. I FOUND THE SAME ISSUE REPORTED BY MANY OTHER PEOPLE ON A HYUNDAI FORUM. SEVERAL PEOPLE REPORTED THAT THE ISSUE WAS WITH THE TURN SIGNAL STALK AND REPLACING IT FIXED THE ISSUE. I SHARED THIS INFORMATION WITH THE HYUNDAI DEALERSHIP. THIS IS A VERY CONCERNING PROBLEM, AS I GO FOR SECONDS AT A TIME WITH NO HEADLIGHTS AT RANDOM TIMES, BUT ALWAYS AFTER USING MY TURN SIGNAL. *TR

Mileage: 36,500

DRIVING LESS THAN 40 MPH AND MULTIPLE LIGHTS CAME ON, ALMOST SIMULTANEOUSLY. FIRST ESC OFF, ABS AND PARKING BRAKE LIGHTS. THEN MOMENTARILY AFTERWARDS CHECK ENGINE AND TPMS LIGHTS CAME ON. TOOK IT TO STEALERSHIP, SAID THE BRAKE CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED. CAR KEPT IN EXCELLENT CONDITION WITH FREQ OIL CHANGES AND PROPER TIRE MAINTENANCE. EST COST TO REPAIR $2,800. OUT OF WARRANTY AND WAS TOLD THAT THEY HAVEN'T SEEN ANYTHING LIKE THIS IN THEIR SHOP. *TR

Mileage: 121,000

MY WIFE STARTED THE CAR AND THE CHECK ENGINE LIGHT AND KEY LIGHT CAME ON. SHE SHUT THE CAR OFF AND PUT THE KEY FOB IN THE IGNITION AND THE CAR WOULD NOT START. CLICK, CLICK, CLICK IS WHAT SHE GOT. WHEN I CAME HOME FROM WORK I STARTED THE CAR AFTER JUMPING IT OFF FROM MY TRUCK. THE CAR RAN BUT THE CHECK ENGINE LIGHT WAS ON. I STARTED TO DRIVE IT TO AN AUTO PARTS STORE TO GET THE DIAGNOSTIC CODE BUT BEFORE I COULD GET VERY FAR THE INSTRUMENT PANEL LIT UP WITH SEVERAL WARNING LIGHTS. TURNED THE CAR AROUND AND DROVE HOME. FORTUNATELY, THE CAR HAS LESS THAN 60K MILES AND LESS THAN 5 YRS OLD. (58,200 MILES AND 4 YEARS 8 MONTHS OLD) HAD CAR TOWED TO DEALERSHIP. DUE TO SOME SIMPLE RESEARCH I WAS NOT A BIT SURPRISED WHEN INFORMED THAT THE ALTERNATOR WAS BAD DUE TO A HEADCOVER GASKET LEAKING ENGINE OIL. DEALER FIXED ALL AT NO CHARGE BECAUSE STILL UNDER WARRANTY. WAS TOLD THAT IT WILL COST ME AROUND $550.00 AFTER THE WARRANTY EXPIRES. THIS IS THE SECOND ELECTRICAL ISSUE IN 4 MONTHS. THIS CAR IS CURRENTLY FOR SALE. *TR

Mileage: 58,200

I WAS STOPPED IN A TRAFFIC PROBLEM CAUSED BY AN ACCIDENT IN FRONT OF ME. OUR VEHICLE LOST ALL POWER AND WE BECAME PART OF THE TRAFFIC PROBLEM. MY WIFE AND I HAD TO PUSH THIS 4600 POUND MONSTER OFF THE ROAD AND CALLED A TOW TRUCK. I AM 81 AND MY WIFE IS 79 YEARS OLD. SHE INJURED HER BACK DURING THIS EVENT. THIS WILL BE THE THIRD ALTERNATOR INSTALLED IN THIS VEHICLE.INCLUDING THE ORIGINAL, THAT MAKES FOUR ALTERNATORS IN 40,000 MILES. *TR

Mileage: 40,592

WHILE EXITING THE RAMP OFF OF I-95 NORTH IN ASHLAND, VIRGINIA AT ABOUT 50 MPH, SUDDENLY A COUPLE OF DASH LIGHTS LIT UP, THERE WAS A LOUD SQUEAL, AND I LOST POWER STEERING. I ALMOST LOST CONTROL OF THE VEHICLE AND ALMOST RAN OFF THE RAMP BEFORE BRINGING THE VEHICLE TO A STOP. WHEN I TOOK THE VEHICLE IN TO GET IT CHECKED, IT WAS DETERMINED THAT A VALVE COVER GASKET OIL LEAK (THAT I HAD FIXED MONTHS EARLIER, ALONG WITH REPLACING THE ALTERNATOR IT SHORTED OUT), HAD LEAKED ONTO BOTH THE ALTERNATOR (SHORTING IT OUT AGAIN), AS WELL AS ONTO THE SERPENTINE BELT CAUSING THE BELT TO SLIP IN WET WEATHER (THE ROAD WAS WET FROM RAIN AND WATER SPLASHED UP ONTO THE OILY BELT), WHICH CAUSED THE LOSS OF POWER STEERING. IT WAS A VERY SCARY, DANGEROUS SITUATION. I HAVE NOW GONE THROUGH 3 ALTERNATORS AND TWO VALVE COVER GASKET REPLACEMENTS ON THIS VEHICLE SINCE THE FALL OF 2011. THIS MODEL HAS A SERIOUS, DANGEROUS DEFECT AND THERE NEEDS TO BE A SAFETY RECALL. *TR

Mileage: 130,000

JULY 2012 - GASKET LEAKED AND KILLED ALTERNATOR AND BATTERY. CAR STOPPED SUDDENLY AND NEEDED TO BE TOWED TO THE DEALERSHIP. DEALER FIXED THE ALTERNATOR AND GASKET BUT I HAD TO PAY FOR BATTERY. JULY 2013 - ALTERNATOR DIED WHILE DRIVING AND BATTERY LIGHT CAME ON. I HAD TO PAY FOR ALTERNATOR CHANGE $550 AS I WAS ABOVE 60,000 MILES. *TR

Mileage: 55,000

THIS CAR LOSES POWER AND THE ABILITY TO CONTROL IT VIA POWER STEERING, POWER BRAKES, AND SOMETIMES COMPLETELY SHUTS DOWN WHEN OPERATING UNDER RAINY CONDITIONS AND WET ROADWAYS. IT HAS HAPPENED FIVE TIMES. I HAVE NEVER BEEN TRAVELING AT A HIGH RATE OF SPEED, BUT FOR A SPLIT SECOND CODES APPEAR AND I HAVE NO CONTROL OF THE CAR. THERE IS A MOMENT OF PANIC AND THEN THE CAR COMES BACK TO LIFE AND EVERYTHING IS OPERATIONAL. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE. *TR

Mileage: 65,000

BATTERY WARNING LIGHT CAME ON, FOLLOWED BY EVERY OTHER WARNING LIGHT ON THE DASH, ONE BY ONE (ABS, AIR BAG, CHECK-ENGINE, ETC.) DROVE CAR TO A SAFE PLACE AND TURNED IT OFF--AND THEN IT WOULD NOT START AGAIN. HAD CAR TOWED TO DEALER WHO DIAGNOSED A FAILED ALTERNATOR--AND THIS IS THE FOURTH TIME ON THIS CAR WHICH HAS LESS THAT 60K MILES ON IT. MY PARENTS ALSO OWN A VERACRUZ AND ARE ON THEIR THIRD ALTERNATOR. THIS IS A KNOWN PROBLEM WITH HYUNDAI YET THEY WILL NOT ENGINEER A GOOD SOLUTION AND FIX IT ONCE AND FOR ALL. THIS IS THE FOURTH TIME WE HAVE BEEN STUCK AT THE SIDE OF THE ROAD AND HAD TO BE TOWED. THIS IS NOT ACCEPTABLE. SOMEONE NEEDS TO STEP IN AND REQUIRE THAT HYUNDAI RECALL THESE CARS AND FIND A SOLUTION THAT WORKS FOR MORE THAN A FEW THOUSAND MILES. *TR

Mileage: 56,650

WHILE DRIVING INTO THE GARAGE, THE REAR POWER LIFTGATE OPENED UNEXPECTEDLY STRIKING THE GARAGE DOOR FRAME AND CAUSING THE REAR LIFTGATE GLASS TO SHATTER. THE TRANSMISSION WAS IN "DRIVE" AT THE TIME THIS HAPPENED. *TR

Mileage: 40,000

ALTERNATOR FAILURE DUE TO LEAK ON VALVE COVER. A KNOWN DESIGN FLAW ON THE SEAL FOR THE VALVE COVER ALLOWS OIL TO LEAK ON TO ALTERNATOR CAUSING FAILURE AND RENDERING THE ENGINE INOPERABLE. THIS COULD EASILY CAUSE A CRASH AND DEATH DUE TO ENGINE STALL. *TR

Mileage: 86,000

BATTERY WARNING LIGHT ON, SEAT BELT LIGHT FLASHING. HAD TO TURN OFF ALL ELECTRICAL COMPONENTS (AC, FAN, RADIO, LIGHTS, ...) AND RUSHED TO THE DEALERSHIP. REPLACED THE ALTERNATOR AT THE DEALERSHIP, WHERE I WAS TOLD THERE'S A DESIGN FLAW WITH OIL DRIPPING ON THE ALTERNATOR AND CAUSING PREMATURE FAILURE. I BELIEVE SUCH A FAILURE, WHICH WOULD'VE DISABLED THE CAR, IS DEFINITELY A SAFETY HAZARD UNDER NOT-SO-UNCOMMON CONDITIONS, SUCH AS AT NIGHT, IN A REMOTE AREA OR UNSAFE NEIGHBORHOOD. FROM ONLINE RESEARCH, IT WILL HAPPEN AGAIN WITH THE REPLACED ALTERNATOR SINCE THE ROOT CAUSE IS NOT ADDRESSED, WHEN IN MOST OTHER CARS, THE ALTERNATOR WOULD STILL BE THE ORIGINAL. *TR

Mileage: 26,050

TRAVELING ON DRY PAVEMENT APPROX. 45 MPH. CLEAR, SUNNY DAY @80F WHEN HAD TO STOP SUDDENLY. THE DASHBOARD LIGHT UP SHOWING "ESC OFF", "ABS" AND "BRAKE" LIGHTS CONTINUOUSLY ON AFTER INCIDENT. NEXT MORNING UPON START UP THE LIGHTS STILL REMAINED ALONG WITH IMPROPER SPEEDOMETER FUNCTION. I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE IT WAS DIAGNOSED AS "HYDROLIC MODULE" FAILURE (P/N 589103J950). THIS RESULTED IN LOSS OF ESC FUNCTION AND OTHER POSSIBLE HAZARDS. BEING AN INTEGRATED PART THIS WILL EFFECT MORE THAN ONE SYSTEM OF BRAKING. THIS IS NOT A CHEAP PART AND VITAL. *TT

Mileage: 85,000

WHILE DRIVING MY 2008 HYUNDAI VERA CRUZ AT 65 MPH ON ROUTE 287 IN THE BEDMINISTER AREA, MY CAR ENGINE LIGHT SUDDENLY CAME ON & THE CAR WOULDN'T ACCELERATE FORWARD. THERE WAS NO POWER GOING FROM THE GAS PEDAL TO THE ENGINE. THIS WAS THE SECOND OCCURRENCE. THE 1ST WAS WHEN I WAS DRIVING TO WORK IN CHATHAM NJ ON JUNE 30TH, SAME PROBLEM, THOUGH I WAS NOT GOING AS FAST, SO THE SITUATION WAS NOT AS DANGEROUS. IT IS VERY SCARY TO HAVE THE CAR SUDDENLY STOP WORKING IN THE MIDDLE OF THE ROAD. AFTER THE GAS STOPPED WORKING THE WHOLE CAR STARTED VIBRATING & I LET THE CAR ROLL TO A STOP ON THE SIDE OF THE HIGHWAY, SHUT EVERYTHING OFF, INCLUDING THE ENGINE. LET IT SIT FOR 2 MINUTES, THEN STARTED THE CAR AGAIN & THE ENGINE LIGHT REMAINED ON, THOUGH I WAS ABLE TO DRIVE IT HOME. WHEN THE 1ST EPISODE OCCURRED I TOOK IT TO MY MECHANIC & HE HOOKED UP A COMPUTER TO THE DASHBOARD & RESET THE THROTTLE. THIS 2ND INCIDENT WAS VERY FRIGHTENING AS IT WAS JUST MY DAUGHTER & I IN THE CAR. WE HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 2 HOURS & THIS HAPPENED WITH NO WARNING WHATSOEVER. I WILL BRING THE CAR TO HYUNDAI, BUT SOMETHING MUST BE DONE TO PREVENT THIS. I ONLY HAVE 33,000 MILES ON MY CAR. *TR

Mileage: 33,270

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY WHEN SHE ENGAGED THE ACCELERATOR PEDAL. RECENTLY, WHEN ACCELERATING APPROXIMATELY 42 MPH, THE VEHICLE HESITATED AND SHIFTED INTO THE NEUTRAL POSITION. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE SHE WAS INFORMED THAT THE SOFTWARE WAS DEFECTIVE. THE SOFTWARE WAS REPROGRAMMED FOUR TIMES BUT THE FAILURE CONTINUED TO OCCUR AND BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WERE WORKING ON THE FAILURE BUT OFFERED NO ASSISTANCE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE IS APPROXIMATELY 38,400. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 10/28/10 *BF THE CONSUMER STATED THE PROBLEM WITH THE PERFORMANCE OF THE VEHICLE INVOLVED MORE THAN THE AUTOMATIC TRANSMISSION. THE PROBLEM INCLUDES THE ELECTRONIC SOFTWARE OPERATING THE VEHICLE. THE VEHICLE HAS NOT STALLED AGAIN, BUT IT DOES CONTINUE TO ACCELERATE SPORADICALLY. THE CONSUMER STATED DURING HER LAST VISIT, THE SERVICE DEPARTMENT ATTEMPTED TO CORRECT THE PROBLEMS. SHE WAS INFORMED THAT A NEW TRANSMISSION WAS INSTALLED AND THE SOFTWARE WAS RELOADED AGAIN FOR THE ELECTRONICS CONTROLLING THE VEHICLES PERFORMANCE. UPDATED 11/01/10

Mileage: 34,000

2008 HYUNDAI VERACRUZ LIMITED. JUST PICKED IT UP ON FRIDAY. PRIOR TO MY PURCHASE I READ IN AN ON-LINE HYUNDAI FORUM THAT THE PROXIMITY KEY FOB THAT IS USED TO ARM/DISARM THE VEHICLE, LOCK/UNLOCK ALL DOORS, AND OPEN/CLOSE THE LIFTGATE HAS AN ISSUE THAT CAUSES THE LIFTGATE TO OPEN BY ITSELF EVEN TOUGH THE DOORS ARE LOCKED. I WENT OUTSIDE TODAY TO FIND MY LIFTGATE OPEN . THE KEY FOB WAS IN MY PANTS POCKET. I WOULD LIKE HYUNDAI TO INVESTIGATE A RE-DESIGN. *TR