2008 HYUNDAI VERACRUZ Engine Problems

Radiator needs fluid and the liquid would go to the engine. The head gasket is blown. Repaired multiple times still giving the same issue. Oil is leaking.

This is referring to NHTSA recall 20V705000 a/k/a Hyundai TSB: 21-01047H-2 whereas my 2008 Hyundai Veracruz was brought into a Hyundai dealership regarding the above mentioned safety recall. Dealer refused to remedy the recall without first purchasing an otherwise irrelevant part to the remedy. The TSB clearly states all parts and labor necessary to honoring the safety recall would be granted to the consumer. This refusal to honor a recall poses a safety hazard as this vehicle is my sole form of transportation.

Bought my Veracruz in 2018. After not even a year I started experiencing problems with the charging system. Car would die overnight. Replaced a battery with the new one 3 weeks later same thing happened. Changed many sensors checked the fuses looked for parasitic draw... battery cables. Removed the alternator had it checked at advance auto it was surprisingly good. It was covered with oil leaking out of valve cover.. replaced the valve cover seal but the problem still remains. That leakage messed up my charging system. I cannot even drive the car safely anymore because the voltage keeps dropping rapidly. Even tho alternator is good it's not charging the battery while car is running. P0346 is the code I'm getting when I scan the vehicle. Check engine and TPMS are on. I won't even be able to pass emissions test next month due to this mess.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 35 MPH, the vehicle started shaking violently and lost motive power and stalled. The contact was able to restart the vehicle and drive to his residence. The contact became aware that the alternator had shattered and was filled with oil. The contact called and notified the local dealer about the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

Mileage: 150,000

2008 HYUNDAI. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS PERFORMED THAT WERE RELATED TO NHTSA SAFETY RECALL 14V-415. THE CONSUMER RECEIVED A RESPONSE TO THE REIMBURSEMENT REQUEST STATING, "WE ARE UNABLE TO APPROVE YOUR REIMBURSEMENT REQUEST. THE REPAIRS ARE NOT COVERED OR ASSOCIATED WITH CAMPAIGN 197."

Recall received 9/2021;brought car in for service to Lake Norman Hyundai 9/2021; service department confirmed recall and stated parts needed to be ordered for recall:contacted dealer 12/2021 was informed parts were not due to supply chain and to call back in January 2022. Called early January 2022 part was not in; 1/19/2022 engine light came on and car tugged as I entered my neighborhood: contacted service department to inform engine light was now on; was informed parts were in and to bring car in; brought car in never received call from service; call managing partner Cam Stewart was informed parts were not in for recall and engine failed-was asked if I wanted to trade the car in; replied no I would like the car repaired. Car remained in service who informed the engine failure was not a result of recall. Filed complaint with Hyundai Motor Services, Hyundai Motor Services stood by claim. The recall letter indicates the engine could shut off as a result of recall not being repaired. The time frame of prolonging the repair, in my opinion, is a direct result of car failure. Hyundai has failed and is unwilling to remedy the defect within a reasonable time.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 45 MPH, the vehicle suddenly stalled. The vehicle was later examined by an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 175,000.

Mileage: 175,000

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign numbers: 08E055000 (Trailer Hitches) and 20V705000 (Engine and Engine Cooling) however, the contact had not been able to schedule a recall repair appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle inadvertently began to stall and lost power. The contact stated he shifted the vehicle to neutral and veered to the side of the road where he parked the vehicle. The contact was able to restart the vehicle and he drove to his destination. The check engine warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact also stated he replaced the battery himself three times within a year and the vehicle would start with a delay. The dealer was made aware of the failure and advised the contact they could only complete the recall repair of the vehicle within the next 4 months. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 186,000.

Mileage: 186,000

My vehicle has a oil leakage in the LH and RH valve cover gasket that the dealer is stating to replace. Currently there is a recall for the Veracruz: OIL MAY LEAK FROM THE FRONT CYLINDER BANK COVER GASKET, POTENTIALLY DRIPPING ONTO THE ALTERNATOR AND CAUSING THE CHARGING SYSTEM TO BECOME INOPERATIVE. THE REMEDY WILL INCLUDE NEW DEALER INSTRUCTIONS ON PERFORMING THE REPAIR. BASED ON AN INSPECTION, VEHICLES IDENTIFIED WITH NO OIL LEAKAGE SPECIFIED IN THE 'T' JOINT AREA WILL HAVE AN OIL PROTECTOR INSTALLED WITH RTV SEALANT APPLICATION. FOR THOSE VEHICLES IDENTIFIED WITH OIL LEAKAGE, THE VALVE COVER GASKET AND ALTERNATOR WILL ALSO BE REPLACED FOR THOSE VEHICLES IDENTIFIED WITH AN OIL LEAKAGE IN ADDITION TO THE INSTALLATION OF OIL PROTECTOR WITH RTV SEALANT APPLICATION. AN OIL PROTECTOR WILL BE INSTALLED ON ALL. However the dealer is stating that the recall only covers the LH cover gasket. The recall remedy does not state. Therefore the issue is not fully resolved.

The contact owns a 2008 Hyundai Veracruz. The contact stated that he noticed oil leaking onto the alternator. Additionally, the battery failed to hold a charge. The ESC, All-Wheel Drive, and ABS warning lights were illuminated. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 136,000. Parts distribution disconnect.

Mileage: 136,000

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced the failure listed in the recall. The VIN tool confirmed parts not available. The failure mileage was 17,000.

Mileage: 17,000

I PURCHASED MY VEHICLE NEW AND HAVE HAD ALTERNATOR PROBLEMS FOR THE LIFE OF MY CAR RESULTING IN SEVERAL THOUSANDS OF DOLLARS WORTH OF REPAIRS TO REPLACE ALTERNATOR AND STARTER SEVERAL TIMES . FOR THE LAST SEVERAL YEARS I HAVE RECEIVED RECALL LETTERS FROM HYUNDAI ADDRESSING THIS EXACT PROBLEM. UNFORTUNATELY , THEY HAVE NOT DONE ANYTHING TO REMEDY THE PROBLEM. THEY CONTINUE TO STATE THEY ARE WORKING ON A RECALL REMEDY. THIS HAS CONTINUED FOR SEVERAL YEARS. PLEASE HELP ME FIX MY VEHICLE BEFORE SOMETHING TRAGIC OCCURS WHILST THE VEHICLE IS ON THE HIGHWAY WITH MY FAMILY INSIDE. THANK YOU.

LEAKING FLUID ON MY DRIVEWAY. NO ACTION ON RECALL NOTED ON NOV. 19, 2014 HYUNDAI REPAIR INVOICE. REFERENCE MANUFACTURER RECALL # 197. IT HAS BEEN 7 YEARS WAITING FOR THIS PROBLEM TO BE REMEDIED BY HYUNDAI. THIS SITUATION IS RIDICULOUS!

HYUNDAI VERACRUZ ALTERNATOR-ALTERNATOR-RECALL- WHEN IS STATIONARY AND IN MOTION WHEN LEAKING. CITY AND HIGHWAY DRIVING. HYUNDAI REPLACED THE ORIGINAL VALVE COVER GASKET UNDER RECALL ON NOVEMBER 25, 2014. THE RECALL WAS BASED ON OIL LEAKS AND ALTERNATOR FAILURES. HYUNDAI WOULD NOT REPLACE THE ALTERNATOR EVEN THOUGH IT WAS COVERED IN OIL AT THAT TIME. A FEW YEARS LATER, OUR ALTERNATOR FAILED (APRIL 2019). WE PAID A MECHANIC $750 TO REPLACE THAT ALTERNATOR. THE MECHANIC STATED FAILURE WAS CAUSED BY OIL SATURATION. HYUNDAI HAS ISSUED ANOTHER RECALL FOR THE SAME ISSUE, BUT NO RESOLUTION HAS BEEN DETERMINED. I RECENTLY HAD ANOTHER MECHANIC LOOK AT THE VEHICLE AND THEY MENTIONED THE VALVE COVER GASKET IS LEAKING OIL ON THE NEWER ALTERNATOR AND THE ALTERNATOR IS COVERED IN OIL AGAIN. I CONTACTED HYUNDAI AFTER RECEIVING MULTIPLE RECALL NOTICES STARTING IN NOVEMBER 2020 AND A REIMBURSEMENT CLAIM WAS FILED. HYUNDAI DENIED MY CLAIM FOR REIMBURSEMENT BECAUSE I DID NOT PROVIDE A VALID REASON. HYUNDAI IS STILL SENDING ME RECALL NOTICES, BUT THEY CLAIM TO NOT HAVE A FIX FOR THE ISSUE. I AM FORCED TO CLEAN THE ALTERNATOR OFF MONTHLY TO AVOID FAILURE. PLEASE CONTACT ME WITH POSSIBLE RESOLUTIONS.

Mileage: 140,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE INSPECTING THE VEHICLE, SHE NOTICED OIL LEAKING ONTO THE ALTERNATOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 180,000

WE HAVE BEEN WAITING SINCE NOVEMBER WHEN RECALL NUMBER 197 CAME OUT. OUR VEHICLE HAS BEEN PARKED SINCE THE DEALER WOULD NOT REPAIR THE VALVE COVER OIL LEAKING ONTO THE ALTERNATOR WITHOUT A NOTICE FROM THE MANUFACTURER. THEY CONFIRM THE ALTERNATOR IS COVERED WITH OIL FROM THE LEAK. THE BATTERY DRAINS AND WE HAD TO PUT A DISCONNECT SWITCH ON IT TO KEEP IT CHARGED. STILL PAY INSURANCE FOR THE VEHICLE TO SIT WHICH WE BOUGHT TO TRANSPORT OUR GRANDKIDS. BEEN USING OUR DAUGHTERS CAR SINCE THEN WHICH IS TOO SMALL FOR ALL OF THE GRANDKIDS. JANUARY 8TH WAS THE DATE THE COMPANY GAVE US AND IT CAME AND WENT WITH NO REMEDY YET. THIS IS LEANING HEAVILY ON CRIMINAL. SOMEONE LET US KNOW WHAT WE CAN DO.

Mileage: 101,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF

Mileage: 84,000

TL* THE CONTACT'S MOTHER OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT'S MOTHER TOOK THE VEHICLE TO WITHNELL HYUNDAI (1996 MISSION ST SE, SALEM, OR 97302) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS DUE TO THE RECALL HOWEVER, PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 140,000

MY ALTANATOR HAS OIL DRIPPED ON IT FROM THE VALVE COVER GASKET, WHICH IS AFFECTING THE CHARGING CAPABILITIES. THE VEHICLE IS PARKED IN MY YARD

Mileage: 142,500

AT ABOUT 61,253 MILES, ENGINE GASKETS WERE FOUND LEAKING AND VALVE COVER GASKETS & VALVE COVER SET WAS REPLACED. ALTERNATOR TESTED BAD AND WAS REPLACED. BATTERY TESTED BAD AND WAS REPLACED. OIL LEAKED FROM VALVE COVER/ENGINE AND DRIPPED ON ALTERNATOR CAUSING THE ALTERNATOR AND BATTERY TO BECOME DEFECTIVE. CAR WAS PULLED INTO SERVICE STATION AS ENGINE STARTED PUTTERING AND POWER WAS DROPPING. A CLAIM WAS MADE TO HYUNDAI (CASE 17561397) WHO DENIED THE CLAIM SAYING THAT IT WAS NOT COVERED, CITING CAMPAIGN 121 (GUEST BECAUSE IT WAS SIMILAR) AND SAYING THAT IT COVERED THE CYLINDER COVER GASKET DID NOT INCLUDE THE VALVE COVER GASKET LEAKING AND CAUSING THE EXACT SUBSEQUENT DAMAGE. ATTACHED ARE REPAIR DOCUMENTS.

Mileage: 61,253

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE FAILED TO EXCEED 65 MPH. THE CONTACT STARTED SMELLING AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE DRIVER STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED ON THE SIDE OF THE ROADWAY BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONED AT THE DRIVEWAY, WHEN SHE NOTICED AN OIL LEAK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,743. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 122,743

MY ENGINE LEAKING ON THE ALTERNATOR AND MAKE THE CAR STOP ALL THE TIME I HAVE BEEN CHANGED THE ALTERNATOR BUT IT KEEP HAVING THE SAME ISSUE HYUNDAI USA CONTACT ME FOR A RECALL BUT NO FORWARD INIATIVE AND TOLD ME TO WAIT I MAKIYTHIS COMPLAINT TO MAKE IT RIGHT. THE VHICULE SINCE THEN TO DRIVE I HAVE TO JUMP START IT ALL THE TIME

FRONT COVER GASKET SEVERE OIL LEAK, ALTERNATOR SOAKING IN OIL.NOW NOT CHARGING BATTERY AS ENGINE RUNS ON BATTERY POWER THE ALTERNATOR IS NOT PRODUCING POWER. NOW I CANNOT USE MY VERACRUZ. FOT STALLED GOOD THING I HAD THE TIME TO PARK BEFORE THE ENGINE STALLED.

EVER SINCE WE HAD A RECALL WITH HYUNDAI ABOUT REPLACING THE ENGINE'S COVER, THE CAR HAS BEEN HAVING PROBLEMS SINCE. THE ISSUE OCCURRED WHERE THE CAR WOULD NOT START, AND WOULD FLASH MANY SYMBOLS ON THE DASHBOARD. WHAT WOULD HAPPEN IS THAT I WOULD PULL THE CAR TO THE SIDE OF THE ROAD, WAIT A COUPLE OF SECONDS, AND THE CAR WOULD START AGAIN. WE WENT TO OUR LOCAL AUTO SERVICE ABOUT THIS ISSUE, BUT TOLD US THAT IT SHOULDN'T BE A BIG ISSUE. AND WHEN THIS ISSUE OCCURRED THE SECOND TIME, I TOOK THE CAR TO HYUNDAI SERVICES TO SEE WHAT THE PROBLEM WAS. THEY TOLD ME THAT IT WAS JUST A FLUKE AND THAT IT WILL NOT HAPPEN AGAIN. BUT WHEN THIS ISSUE OCCURRED THE THIRD TIME, SIMILARLY TO THE FIRST AND SECOND TIME, THE CAR STOPPED RUNNING AND THE SYMBOLS FLASHED. BUT THIS TIME, THE ENGINE STARTED TO SMOKE AND THE CAR WOULD NOT START NO MATTER HOW LONG I WAITED. THIS LED MY FAMILY TO BE STUCK IN THE HIGHWAY AND HAD TO CALL A TOW SERVICE TO PICK OUR CAR UP. WHEN WE TOLD HYUNDAI, THEY TOLD ME THAT THE ISSUE IS THAT A ROD WHICH WAS A PART OF THE ENGINE, IMPALED THE ENGINE MOTOR AND MADE A QUARTER SIZED HOLE, WHICH LEAKED GASOLINE FROM THE CAR. WE TOLD HYUNDAI THAT WE STRONGLY BELIEVE THAT THIS ISSUE OCCURRED BECAUSE OF THE RECALL, BUT THEY DENIED AND SAID THAT WE MUST PAY FOR AN ENGINE REPLACEMENT. WE FEEL WRONGED BY HYUNDAI AS THESE ISSUES OCCURRED AFTER THE RECALL, AND THE CAR ONLY HAS 124,00 MILES ON IT. MY FAMILY ALSO TOOK EXTENSIVE CARE OF THE CAR THROUGHOUT THE 10 YEARS WE HAVE HAD THIS CAR. MY FAMILY AND I ALSO BELIEVE THAT OTHER VERACRUZ OWNERS MIGHT HAVE HAD A SIMILAR ISSUE AS OURS, SO WE HOPE YOU UNDERSTAND OUR SITUATION. THANK YOU.

Mileage: 120,000

AS SOON AS I TURNED VEHICLE ON WHITE SMOKE COMES OUT OF EXHAUST SYSTEM AND SMELLS LIKE BURNING OIL. DROVE IT FOR A WHILE AND SMOKE WAS A BIT LESS BUT STILL CAME OUT ON EVERYTIME I MADE A STOP ALONG WITH THE SMELL.

Mileage: 10

THIS IS MOSTLY FROM MEMORY WITH MOST RECENT DATA REPORTED. MY 2008 VERACUZ HAS HAD THE VALVE COVER GASKET REPAIRED OR REPLACED A MINIMUM OF 4 TIMES SINCE I PURCHASED IT ON 4/30/09 FROM O'BRIEN HYUNDAI. THE FIRST TIME WAS ABOUT 2 YEARS AFTER I BOUGHT IT. DEALER FOUND LEAK DURING OIL CHANGE AND ATTEMPTED TO SEAL WITH A SILICONE. THAT WAS UNSUCCESSFUL AND VALVE COVER GASKET WAS REPLACED. A YEAR PLUS LATER I WAS DRIVING HOME WHEN I COULD NOT GOT FASTER THAT 35 MPH. WHEN I DROVE INTO MY DEVELOPMENT, THE MAX SPEED WAS 10 MPH. I BARELY GOT INTO MY DRIVEWAY AND THE CAR STOPPED. IT TURNED OUT THAT OIL FROM A LEAKING VALVE COVER GASKET HAD SHORTED THE ALTERNATOR AND THE CAR HAD BEEN RUNNING ON THE BATTERY. CAR WAS TOWED AND BOTH THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED UNDER WARRANTY. IN 2014, THERE WAS A RECALL FOR THE LEAKING VALVE COVER GASKET PROBLEM AND MY CAR WAS REPAIRED AGAIN. IN NOVEMBER OF 2018, THE SERVICE TECH AT O'BRIEN HYUNDAI FOUND AN OIL LEAK DURING AN OIL CHANGE BUT WAS UNCERTAIN OF THE SOURCE. HE PUT A DYE IN THE OIL AND REQUESTED THAT I RETURN AFTER 2000 MILES SO HE COULD INSPECT FOR THE LEAK SOURCE. I TOOK IT BACK AFTER 2 WEEKS AND WAS TOLD THAT THE LEAK WAS FROM THE TIMING CHAIN COVER GASKET. HOWEVER, THE TIMING CHAIN COVER GASKET, THE VALVE COVER GASKET, THE WATER PUMP AND THE ALTERNATOR WERE ALL REPLACED UNDER THE POWER TRAIN WARRANTY. IN SEPTEMBER, THE "NEW" ALTERNATOR FAILED AND HAD TO BE REPLACED ALONG WITH A DRIVE BELT AT MY EXPENSE. THE FACT THAT THE VALVE COVER GASKET HAS BEEN REPLACED MULTIPLE TIMES IN MY VEHICLE MAKES ME CONCERNED THAT THE ENGINE DESIGN HAS A LATENT DEFECT WHICH CAN AND HAS RESULTED IN MY VEHICLE LOSING POWER WHILE IN USED CREATING A POTENTIALLY DEADLY SITUATION. A SEARCH ON THE INTERNET SHOWS ME THAT MY SITUATION IS NOT ATYPICAL AND SHOULD BE THOROUGHLY INVESTIGATED BY YOUR AGENCY.

Mileage: 83,657

MY OIL LIGHT CAME ON--GLOWING FAINTLY RATHER THAN BEING FULLY LIT. THE OIL LEVEL SEEMED DOWN A TAD SO I ADDED A QUART. LIGHT WENT OFF. CAR SAT FOR A DAY. WHEN I STARTED IT UP, IT SEEMED FINE. NO WARNING LIGHTS.I DROVE ONTO THE HIGHWAY. 20 MILES INTO MY TRIP THE OIL LIGHT FAINTLY GLOWED. SO I STOPPED. I STARTED THE CAR UP AGAIN & THINGS INITIALLY APPEARED FINE. THE OIL LIGHT WAS OFF. BUT BEFORE I TRAVELED EVEN 1/8 OF A MILE OIL LIGHT & CHECK ENGINE LIGHT CAME ON. AT THE SAME TIME THE WARNING LIGHTS CAME ON, I COULD NO LONGER (EASILY) STEER THE CAR. I'D LOST THE POWER STEERING. THE CAR HAD NOT STALLED. WITH CONSIDERABLE EFFORT I GOT THE CAR TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO A SERVICE STATION. THE SERVICE STATION SAID I NEEDED A NEW ENGINE. 1 YEAR AGO--CAR HAS YET TO BE FIXED. THEY WON'T TELL ME IF THEY'LL PAY COST OF REPAIR IF THEY DETERMINE THE ENGINE DAMAGE WAS DUE TO RECALL-RELATED PROBLEMS. THE COST OF HAVING CAR TOWED TO HYUNDAI DEALERSHIP & DIAGNOSTIC WORK IS TOO HIGH. AS THEY REFUSE TO TELL ME WHAT WOULD BE COVERED IF DAMAGE WERE DUE TO THE RECALL ISSUE, IT IS POINTLESS TO PAY TO HAVE IT TOWED AND EVALUATED. THEY NEED TO TELL ME IF THEY WOULD COVER COSTS IF THEY IT IS RECALL RELATED DAMAGE. THEY WON'T ANSWER THAT BASIC QUESTION. IT WON'T BE REPAIRED UNTIL THEY DO.IT'S BEEN A YEAR SINCE I HAD THE ORIGINAL ARGUMENTS WITH THEM. HYUNDAI NEEDS TO ANSWER A BASIC QUESTION: IN THE EVENT THAT THE FAULTY PARTS RELATED TO THE RECALL HARMED AN ENGINE WITH 170000, WILL THEY PAY FOR ENGINE REPAIRS-YES OR NO. THAT DOES NOT EVEN REQUIRE THEY LOOK AT THE CAR. IF THE ANSWER IS "NO" I WOULD NOT SPEND MONEY TO HAVE IT LOOKED AT BY THE DEALERSHIP AS THEY HAVE CHARGED ME BEFORE FOR WORK THAT WAS DUE TO ANOTHER RECALL.I HAD TO REFUSE TO PAY AND WRANGLE WITH THEM IN ORDER FOR THEM TO RELEASE THE CAR WITHOUT CHARGING ME FOR THE COST OF RECALL RELATED REPAIRS.

Mileage: 170,000

I WENT TO START MY CAR AND I HEARD A NOSE SO THEN I TURN THE CAR OFF AND SO AS I PUT IT IN GEAR TO DRIVE IT WENT ON IT OWN THE BRAKES WAS NOT WORK

THE CAR STOPPED WORKING 2 WEEKS AGO. THE BATTERY LIGHT CAME ON SO WE TOOK THE CAR TO OUR MECHANIC AND THE MECHANIC PROCEEDED TO CHANGE THE ALTERNATOR DUE TO EXCESSIVE GREASE ON THE ALTERNATOR, AFTER DRIVING HOME THE CAR WOULDN'T START SO WE HAD TO TOW TO REPAIR SHOP. THE MECHANIC TOOK ABOUT 2 DAYS TO CHANGE THE ALTERNATOR . WHEN WE RECEIVED THE CAR BACK WHILE IN IDLE IT STOPPED WHILE IT WAS IN IDLE ABOUT 15 MILES FROM REPAIR SHOP .WE HAD TO AGAIN TOW THE VEHICLE TO THE REPAIR SHOP WE TOOK THE CAR BACK AND THE MECHANIC REPLACED THE ALTERNATOR AGAIN AND BATTERY WHERE THE CAR IS RIGHT NOW. THE CAR AGAIN WOULD TURN OVER BUT AGAIN WOULD STOP RIGHT AWAY. THE MECHANIC SAID THAT THE VALVE COVER GASKET WAS LEAKING AND POSSIBLE DAMAGED WIRES IN THE ENGINE/ALTERNATOR. THE VALVE COVER WAS REPLACED ABOUT 3 YEARS AGO ACCORDING TO THE HYUNDAI RECALL RECORDS AT BOULDER HYUNDAI. OUR MECHANIC STATED AND HE WILL PUT THAT IN WRITING THAT THE VALVE JOB WAS SUBSTANDARD AND THE WORK 'SHODDY '.UPON RESEARCHING THE NHTSA OTHER OWNERS OF THE HYUNDAI 2008 VERACRUZ HAVE HAD THE SAME PROBLEM AND ONE OWNER HAD THE VALVE COVER REPLACED 3 TIMES AND ARE STILL HAVING THE SAME PROBLEM. I HAVE CALLED HYUNDAI AND THEY ARE NOT TAKING RESPONSIBILITY AND I AM UNABLE TO TRADE IN THE VEHICLE OR SALE SO I AM OUT ABOUT $7000.00 PER KELLY BLUE BOOK VALUATION FOR A WORKING CAR. WE ATTEMPTED ON SATURDAY, JUNE 9TH TO CHECK THE CAR TO SEE IF IT WOULD RUN AND AGAIN AFTER JUMPING THE CAR IT CUTS RIGHT OUT. I BELIEVE IF THE REPAIR ON THE RECALLED VALVES WAS DONE CORRECTLY THE FIRST TIME THE CAR WOULD BE IN WORKING ORDER AND THE ALTERNATOR WOULD NOT HAVE HAD THE EXCESSIVE GREASE ON THE ALTERNATOR.

Mileage: 104,500

HIGHWAY TRAVELING AT 65 MPH WHEN OIL LIGHT GLOWS BUT DOESN'T COME ON FULLY. AS DRIVER SLOWS TO PULL TO SIDE OF ROAD, OIL LIGHT COMES ON FULLY W/CHECK ENGINE LIGHT AND POWER STEERING QUITSALL AT ONCE, MAKING STEERING VERY DIFFICULT. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WAS ON A TURN ON I81. LUCKILY TRAFFIC WAS LIGHT AND THERE WAS NO ACCIDENT. THE CAR WAS THEN TOWED TO A SERVICE STATION. IN TERMS OF RELEVANT HISTORY, WHEN TRIP STARTED, NO WARNING LIGHTS WERE ON. BUT INCIDENT CAME A FEW DAYS AFTER THE OIL LIGHT HAD GLOWED (NOT FULLY LIT). THE OIL WAS A TAD LOW BUT NOT A FULL QUART. IT WAS TOPPED OFF WHICH TURNED THE OIL LIGHT OFF. THE CHECK ENGINE LIGHT HAD ALSO CAME ON BRIEFLY AT A DIFFERENT TIME FROM THE OIL LIGHT BUT AROUND THE SAME DAY AS THE OIL LIGHT. IT TOO HAD TURNED ITSELF OFF AFTER BEING ON BRIEFLY. SO THE DAY OF INCIDENT THERE WERE NO WARNING LIGHTS ON AT ALL AND THERE HAD BEEN NONE ON EXCEPT FOR THAT BRIEF TIME I DESCRIBED ABOVE. PEOPLE HAVE SINCE SPECULATED THAT THE STEERING FAILED BECAUSE THE CAR HAD STALLED. I DID NOT THINK THAT THE CAR HAD STALLED. RATHER, IT JUST SEEMED AS THO THE POWER FOR THE STEERING HAD QUIT. ONCE THE CAR WAS AT THE SHOP, I WAS TOLD THERE WAS A BAD BANGING SOUND WHEN THE CAR ENGINE WAS ON AND THE MECHANIC SPECULATED THAT A ROD HAD BROKEN. UNTIL THIS HAPPENED, THE ENGINE APPEARED TO RUN WELL AND THERE WAS NO BANGING SOUND OR ANY OTHER NOISE WHILE THE CAR WAS BEING DRIVEN. THE SERVICE MECHANIC CONFIRMED THAT THE OIL WAS FULL BUT MENTIONED IT BEING ALL OVER. THIS COULD HAVE RESULTED IN A TERRIBLE ACCIDENT. I WAS VERY LUCKY.

Mileage: 170,000

HIGHWAY TRAVELING AT 65 MPH WHEN OIL LIGHT GLOWS BUT DOESN'T COME ON FULLY. AS DRIVER SLOWS TO PULL TO SIDE OF ROAD, OIL LIGHT COMES ON FULLY W/CHECK ENGINE LIGHT AND POWER STEERING QUITS-ALL AT ONCE, MAKING STEERING VERY DIFFICULT. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WAS ON A TURN ON I-81. LUCKILY TRAFFIC WAS LIGHT AND THERE WAS NO ACCIDENT. THE CAR WAS THEN TOWED TO A SERVICE STATION. IN TERMS OF RELEVANT HISTORY, WHEN TRIP STARTED, NO WARNING LIGHTS WERE ON. BUT INCIDENT CAME A FEW DAYS AFTER THE OIL LIGHT HAD GLOWED (NOT FULLY LIT). THE OIL WAS A TAD LOW BUT NOT A FULL QUART. IT WAS TOPPED OFF WHICH TURNED THE OIL LIGHT OFF. THE CHECK ENGINE LIGHT HAD ALSO CAME ON BRIEFLY AT A DIFFERENT TIME FROM THE OIL LIGHT BUT AROUND THE SAME DAY AS THE OIL LIGHT. IT TOO HAD TURNED ITSELF OFF AFTER BEING ON BRIEFLY. SO THE DAY OF INCIDENT THERE WERE NO WARNING LIGHTS ON AT ALL AND THERE HAD BEEN NONE ON EXCEPT FOR THAT BRIEF TIME I DESCRIBED ABOVE. PEOPLE HAVE SINCE SPECULATED THAT THE STEERING FAILED BECAUSE THE CAR HAD STALLED. I DID NOT THINK THAT THE CAR HAD STALLED. RATHER, IT JUST SEEMED AS THO THE POWER FOR THE STEERING HAD QUIT. ONCE THE CAR WAS AT THE SHOP, I WAS TOLD THERE WAS A BAD BANGING SOUND WHEN THE CAR ENGINE WAS ON AND THE MECHANIC SPECULATED THAT A ROD HAD BROKEN. UNTIL THIS HAPPENED, THE ENGINE APPEARED TO RUN WELL AND THERE WAS NO BANGING SOUND OR ANY OTHER NOISE WHILE THE CAR WAS BEING DRIVEN. THE SERVICE MECHANIC CONFIRMED THAT THE OIL WAS FULL BUT MENTIONED IT BEING ALL OVER. THIS COULD HAVE RESULTED IN A TERRIBLE ACCIDENT. I WAS VERY LUCKY.

Mileage: 170,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). LITHIA RENO HYUNDAI IN RENO, NEVADA REPAIRED THE VEHICLE PER THE RECALL IN 2014, BUT THE FAILURE RECURRED TWICE. RACINE HYUNDAI IN RACINE, WISCONSIN WAS MADE AWARE OF THE FAILURE AND STATED THAT, BECAUSE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE RECALL, IT COULD NOT BE REPAIRED AGAIN FREE OF CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

OIL LEAKING FROM GASKETS ON TO ALTERNATOR

ON AT LEAST A DOZEN OCCASIONS WITHIN THE PAST FEW MONTHS ALONE, WHILE DRIVING I WILL SUDDENLY HEAR A HIGH-PITCHED "WHIRRING" SOUND THAT SOUNDS LIKE IT'S REVVING UP, THEN IMMEDIATELY AFTERWARDS ALL OF MY DASH LIGHTS AND THE PASSENGER AIR BAG LIGHTS START TO FLICKER AND/OR GO OFF COMPLETELY AND THEN COME BACK ON AGAIN. EVERY SINGLE TIME THIS HAPPENS, AS SOON AS I TURN OFF MY CAR (DOESN'T MATTER IF I KEEP DRIVING FOR A LONG WHILE OR STOP DRIVING SHORTLY AFTER IT HAPPENS), IT WON'T START AGAIN. IT'S COMPLETELY DEAD AND I HAVE TO HAVE IT JUMPED. MY CAR HAS 94,000 MILES ON IT, AND IN THE PAST 8 YEARS, THE CAR HAS DIED/I'VE HAD TO HAVE IT JUMPED OVER 30 TIMES. I'M ON MY 5TH BATTERY! AFTER THE RECALL FOR THE ALTERNATOR GASKET VALVE CAP, I THOUGHT THESE PROBLEMS WOULD BE FIXED, BUT I'VE HAD EXACTLY THE SAME ELECTRICAL ISSUES/BATTERY CONSTANTLY DYING SINCE THEN! THAT RECALL LITERALLY DID NOTHING. THIS IS VERY UNSAFE, AS THE CAR CAN JUST SUDDENLY LOSE POWER WHILE DRIVING, AND THEN IF YOU TURN THE CAR OFF, IT WON'T START UP AGAIN WITHOUT BEING JUMPED. HYUNDAI NEEDS TO FIX THIS ASAP. THERE ARE LITERALLY HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS, AND IT'S JUST ABSOLUTELY UNACCEPTABLE!! I'LL IN THE PAST 8 YEARS, I HAVE HAD TO REPLACE MY BATTERY 5 TIMES IN MY VERACRUZ.

Mileage: 94,000

VEHICLE STOPPED WHILE DRIVING WITHOUT WARNING. UNABLE TO START. DANGEROUS SITUATION, UNABLE TO CONTROL VEHICLE. I WAS ABOUT TO ENTER THE INTERSTATE AND LOSS POWER. HAD TO HAVE THE VEHICLE TOWED. HAD THIS SAME ISSUE WITH THE ALTERNATOR RECALL. HAD TO HAVE THE VEHICLE TOWED TO A DEALER. DEALER SAID IT WAS ENGINE FAILURE. NO WARNING LIGHTS CAME ON DASH, NO ISSUES. WITH THE PREVIOUS ALTERNATOR RECALL, OIL WAS DRIPPING ONTO THE ALTERNATOR AND THE VEHICLE SHUT DOWN WHILE DRIVING. I DID NOT FEEL SAFE DRIVING THE VEHICLE AS I DID NOT KNOW WHEN THIS WOULD HAPPEN. THIS VEHICLE IS NOT SAFE TO DRIVE.

Mileage: 141,000

ENGINE VALVE COVER GASKET AND ALTERNATOR WAS REPLACED AT THE END OF 2014 BY A RECALL. ENGINE LEAKS AGAIN AND DRIPPING ON TOP OF THE ALTERNATOR. HYUNDAI REFUSED TO FIX IT AS IT IS OVER A YEAR AFTER REPLACING THE PARTS.

"ABS FAILURE" AND "ALTERNATOR RECALL 121" THE BREAK, ABS, ESC AND CHK ENGINE LIGHTS ALL CAME ON AND STAY ON. FROM TIME TO TIME THE TPMS LIGHT WILL ALSO COME ON AND SPEEDOMETER WILL BE AT ZERO WHEN DRIVING ALONG THE HIGHWAY. THE CAR WILL FROM TIME TO TIME COMPLETELY SHUT DOWN, EVEN WHILE DRIVING ALONG HIGHWAY, WHICH IS A VERY DANGEROUS SITUATION. UPON FURTHER RESEARCH AND DIAGNOSTICS BY HYUNDAI IT SEEMS 2 ITEMS ARE THE ROOT CAUSE OF THE PROBLEMS, 1) FAULTY ABS MODULE THAT WAS BEEN REPORTED BY 100'S OF PEOPLE AND 2) FAULTY ALTERNATOR THAT AFFECTS THE LOSS IN POWER, AGAIN WITH 100'S OF COMPLAINTS. THERE IS A RECALL FOR ALTERNATOR BUT NOT THE ABS MODULE. THIS IS A VERY EXPENSIVE REPAIR AND WITH ONLY 70000 MILES, THIS SHOULD BE REPLACED/FIXED UNDER HYUNDAI USA WARRANTY.

Mileage: 70,000

THE BREAK, ABS, ESC AND CHK ENGINE LIGHT ALL CAME ON AND LITERALLY EVERYTHING SHUT DOWN. THERE WAS NO STEERING (EXTREMELY DIFFICULT), AND WORST OF ALL NO BREAKS. I COULD BARELY BRING THE CAR TO A STOP WITH BOTH FEET AND HAD TO DIVERT MY TRAVEL INTO A PARKING LOT TO AVOID GOING THROUGH A RED LIGHT. THE PROBLEM STEMS FROM A FAULTY ABS MODULE AND HAS BEEN REPORTED NUMEROUS TIMES ON VARIOUS WEB SITES. THE REPAIR IS VERY COSTLY AND THE CONSEQUENCES ARE SO POTENTIALLY DEADLY I CAN'T UNDERSTAND WHY THIS HAS NOT BEEN A RECALL ITEM.. PLEASE DO THE DRIVING PUBLIC A HUGE FAVOR AND INVESTIGATE THIS PROBLEM. IT'S NOT AS THOUGH HYUNDAI DOESN'T KNOW ABOUT THE PROBLEM.

Mileage: 86,359

WE HAVE A STRONG SMELL OF ANTIFREEZE IN OUR VEHICLE. IT IS CONSTANT, WHILE DRIVING OR STATIONARY, WE CAN SMELL IT INSIDE THE CABIN OF THE VEHICLE OR OUTSIDE AROUND THE ENGINE COMPARTMENT WHILE IT IS RUNNING. THE LEVEL OF ANTIFREEZE SLOWLY DECLINES. WE ALSO GET A FILM ON THE FRONT WINDSHIELD. WE HAVE REPORTED IT TO OUR LOCAL HYUNDAI DEALERSHIP AND THEY ARE UNABLE TO LOCATE THE PROBLEM. I AM CONCERNED BREATHING THIS IN MAY CAUSE HEALTH PROBLEMS AND WE HAVE A 3 YEAR OLD GRANDDAUGHTER THAT IS IN THE VEHICLE WITH US.

Mileage: 70,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 10 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE RADIO SHUT OFF. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND THE VALVE COVER CASKET WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,822.

Mileage: 85,822

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT VEHICLE WAS TAKEN TO A DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING).THE CONTACT STATED THAT THE TECHNICIAN FAILED TO COMPLETE THE RECALL REMEDY AND ONLY REPAIRED THE VALVE COVER GASKET. AS A RESULT, THE ALTERNATOR WAS NOT REPLACED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE RECALL REPAIR BEING PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Mileage: 115,000

I AM THE 2ND OWNER OF THIS 2008 HYUNDAI VERACRUZ. THE ESC, ABS AND BRAKE WARNING LIGHTS HAVE BEEN ILLUMINATED FOR MONTHS. TWO DEALERS WERE UNABLE TO TELL ME THE ISSUE OR TO GET THE LIGHTS TO TURN OFF. OFFERED MANY SERVICES (NOT THE AWD MODULE). THE AWD LIGHT WOULD OCCASIONALLY ILLUMINATE AND I WOULD LOSE CRUISE CONTROL AND SPEEDOMETER. MID-MARCH, THE CAR BECAME DIFFICULT TO START - WOULD TURN OVER BUT WOULDN'T STAY RUNNING ONCE IT WAS PLACED IN DRIVE AND STALLED A NUMBER OF TIMES IN TRAFFIC (VERY DANGEROUS! IMAGINE LEFT TURNS ACROSS A 2-LANE HIGHWAY!) I HAVE GOTTEN ALL THE RECALL WORK DONE INCLUDING THE ALTERNATOR AND LEAKY VALVE COVER GASKET (NOT PLURAL). THIS IS A VERY DANGEROUS PROBLEM THAT IS COMMON WITH THESE CARS. I UNDERSTAND THE MODULE IS AROUND $2500 TO FIX AND CAR IS JUST PAST WARRANTY WHEN THESE ISSUES START. I CANNOT WITH GOOD CONSCIOUS SELL THIS TO ANOTHER HUMAN. PLEASE MAKE THEM ISSUE A RECALL! THANK YOU! *TR

Mileage: 109,542

I AM THE OWNER OF A 2008 HYUNDAI VERA CRUZ. IN 2014 MY OIL GASKET LEAKED AND I BROUGHT THE CAR TO A LOCAL GARAGE AND HAD IT REPAIRED. IT COST $400.00. A FEW MONTHS LATER, I HAD A PROBLEM DUE TO A POWER FAILURE AND I WENT TO ANOTHER GARAGE NEARBY, AND DISCOVERED MY ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IT COST ME ANOTHER $400.00. A FEW MONTHS LATER, I RECEIVED NOTICE FROM HYUNDAI STATING THAT THEY DISCOVERED A FAULT IN THE OIL GASKET WHICH COULD LEAK INTO THE ALTERNATOR AND CAUSE IT TO FAIL. I CONTACTED HYUNDAI AND EXPLAINED WHAT HAD HAPPENED. THEY ASSURED ME, JUST AS IT SAYS IN THE RECALL NOTICE, THAT IF I HAD THE WORK DONE ALREADY, I WOULD BE REIMBURSED, BUT THEY FIRST WANTED ME TO BRING THE CAR TO A HYUNDAI SERVICE CENTER, WHICH I DID. THEY CHECKED THE REPAIRS AND DECIDED TO RE-DO THE GASKET REPLACEMENT, ALTHOUGH THEY HAD NO EXPLANATION AS TO WHY. THEY DID NOT RE-DO THE ALTERNATOR SO I ASSUME THEY DEEMED IT OKAY. NOW, I HAVE BEEN GOING BACK AND FORTH WITH THEM SUPPLYING COPIES OF THE REPAIRS THAT I HAD DONE, AND THE REPAIR ORDERS, AND THE CREDIT CARD RECEIPTS, SOME OF WHICH, STRANGELY, KEPT GETTING LOST EVEN THOUGH I SENT THEM AS EMAIL ATTACHMENTS (AFTER SCANNING THEM TO DIGITIZE THE COPIES). I WAS TOLD SOME OF THE COPIES ARRIVED, BUT OTHERS DID NOT EVEN THOUGH THEY ALL WENT WITH THE SAME EMAIL. IN ANY CASE, IT HAS BEEN A FEW MONTHS AND NOW THEY FINALLY SAID THEY WOULD LIKE TO REIMBURSE ME FOR THE REPAIRS BUT HAVE DETERMINED (AGAIN, WITH NO EXPLANATION) THAT I SHOULD ONLY RECEIVE $195.00. I HAVE ASKED FOR AN EXPLANATION AND THEY SIMPLY STATE THEY WANT TO PAY ME A LESSER AMOUNT FOR THE PARTS THAT WERE PROVIDED IN THE REPAIRS AND LESS FOR THE LABOR. I MUST ADMIT, I AM A BIT DUMBFOUNDED. I MAY BE A DISABLED VETERAN BUT THERE IS NOTHING WRONG WITH MY MATH. CAN YOU PLEASE HELP ME? *TR

Mileage: 46,476

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING), THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 92,437.

Mileage: 92,437

FRONT CYLINDER. *TR

WHILE DRIVING AT 1500 RPM (25 MPG IN A SCHOOL ZONE, 2 MILES AFTER START UP MY CAR HESITATES, STUTTERS, AND THREATENS TO STALL.) (60 MILES AN HOUR IN HEAVY TRAFFIC) WHEN IN TRAFFIC, THIS DISTRACTS ME FROM THE AREA AROUND ME WHICH IS DANGEROUS TO ME AND TO THOSE AROUND ME. I HAVE REPORTED THIS TO PRESTON HYUNDAI ON MANY OCCASIONS OVER THE PAST 4 YEARS AND THEY SAY, "NO TROUBLE FOUND." I HAVE SENT THEM AN EMAIL WITH PHOTOS OF THE ENGINE LIGHT COMING ON AGAIN AND AGAIN AND HAVE NOT GOTTEN A REPLY. I HAVE NOW MADE4 VIDEO OF THESE INCIDENTS. *TR

Mileage: 39,789

BATTERY WARNING LIGHT CAME ON, FOLLOWED BY EVERY OTHER WARNING LIGHT ON THE DASH, ONE BY ONE (ABS, AIR BAG, CHECK-ENGINE, ETC.) DROVE CAR TO A SAFE PLACE AND TURNED IT OFF--AND THEN IT WOULD NOT START AGAIN. HAD CAR TOWED TO DEALER WHO DIAGNOSED A FAILED ALTERNATOR--AND THIS IS THE FOURTH TIME ON THIS CAR WHICH HAS LESS THAT 60K MILES ON IT. MY PARENTS ALSO OWN A VERACRUZ AND ARE ON THEIR THIRD ALTERNATOR. THIS IS A KNOWN PROBLEM WITH HYUNDAI YET THEY WILL NOT ENGINEER A GOOD SOLUTION AND FIX IT ONCE AND FOR ALL. THIS IS THE FOURTH TIME WE HAVE BEEN STUCK AT THE SIDE OF THE ROAD AND HAD TO BE TOWED. THIS IS NOT ACCEPTABLE. SOMEONE NEEDS TO STEP IN AND REQUIRE THAT HYUNDAI RECALL THESE CARS AND FIND A SOLUTION THAT WORKS FOR MORE THAN A FEW THOUSAND MILES. *TR

Mileage: 56,650

ALTERNATOR FAILURE DUE TO LEAK ON VALVE COVER. A KNOWN DESIGN FLAW ON THE SEAL FOR THE VALVE COVER ALLOWS OIL TO LEAK ON TO ALTERNATOR CAUSING FAILURE AND RENDERING THE ENGINE INOPERABLE. THIS COULD EASILY CAUSE A CRASH AND DEATH DUE TO ENGINE STALL. *TR

Mileage: 86,000

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND ALL WHEEL DRIVE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 25,350. . UPDATED 07/27/12 *BF THE CONSUMER STATED AFTER THE VEHICLE'S TOTAL POWER FAILURE THE TSP WAS REPLACED AND THE ECU WAS REPROGRAMMED. UPDATED 08/02/2012. *JS

Mileage: 25,350