2002 HYUNDAI XG350 Suspension Problems

11 complaints about Suspension

11
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints (11)

Jan 27, 2021

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR UPPER CONTROL ARM DETACHED FROM THE FRAME DUE TO CORROSION. THE CONTACT ALSO STATED THAT HE NOTICED THE DRIVER'S SIDE REAR TIRE LEANING. THE CONTACT ALSO STATED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND INFORMED THEM OF THE FAILURE AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.

Mileage: 224,000

Feb 4, 2016

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE CONTACT WAS GIVEN A BUY BACK OFFER FROM THE MANUFACTURER, BUT DECLINED THE OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/15/16.*JB

Aug 17, 2014

REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR

Apr 9, 2010 Crash

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.

Mileage: 83,000

Nov 10, 2009

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. DURING ROUTINE VEHICLE INSPECTION THE TECHNICIAN REPLACED DEFECTIVE STABILIZED BUSHINGS AND TIE RODS. ALSO THE SUB-FRAME WAS REPLACED ACCORDING TO RECALL CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED IN REFERENCE TO REIMBURSEMENT. THE MANUFACTURER REFUSED FINANCIAL RESPONSIBILITY FOR THE REPAIR COST ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 50. THE CURRENT MILEAGE WAS 90,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

Mileage: 50

May 17, 2009

LEFT REAR DRIVERS SIDE "THUMPING" NOISE AS CAR NEARED THE 60,000. MILE MARK, IT SEEMS THAT THIS IS REPORTED B Y HYUNDAI AS A WORN SHOCK BUSHING WHICH WEAR OUT NATURALLY (HYUNDAI'S WORDING) AND NEEDS REPLACING, OTHER FRIENDS HAVING HYUNDAIS HAVE GONE WELL PAST 60K AND HAVE NOT HAD THIS ISSUE, BUT WE CERTAINLY WILL NEVER PURCHASE OR RECOMMEND A HYUNDAI TO ANYONE, SINCE EVERYTHING SEEMS TO BE THE BUYERS ISSUE ACCORDING TO HYUNDAI. *TR

Mileage: 57,000

Apr 13, 2008

47,000 MILES AND REAR LEFT DRIVERS AREA HAS A THUMP. *TR

Oct 14, 2007

AS MY WIFE WAS PULLING INTO A PARKING SPOT, THE DRIVER'S SIDE LOWER BALL JOINT BROKE OFF AND THE WHEEL COLLAPSED. THE WHEEL, TIRE, FENDER, AXLE AND C/V JOINTS WERE ALL DAMAGED. MY WIFE WAS LUCKY THAT SHE WASN'T DRIVING AT A HIGH RATE OF SPEED AT THE TIME. WHEN I HAD IT TOWED TO THE DEALERSHIP I WAS TOLD THAT IT WAS NOT COVERED UNDER MY EXTENDED "BUMPER TO BUMPER WARRANTY" , BECAUSE IT WAS A WEAR ITEM. THE CAR HAS ONLY 68,000 MILES ON IT. IT IS A HYUNDAI XG 350. THE WARRANTY, QUALITY AND CUSTOMER SERVICE OF THE HYUNDAI CORPORATION IS DEFECTIVE AND UNRELIABLE. I WILL NEVER BUY OR RECOMMEND ANOTHER HYUNDAI PRODUCT. *JB

Mileage: 68,000

Dec 22, 2006

WORSENING CLUNKING SOUND HEARD FROM THE LEFT REAR OF VEHICLE; DEALER DIAGNOSIS IS REAR STRUT DAMAGE CAUSED BY DEFECTIVE RUBBER BUSHINGS. SERVICE MGR RECOMMENDS REPLACEMENT OF BOTH STRUTS DUE TO COLLATERAL DAMAGE TO THE STRUTS. SERV MGR STATED THAT THIS PREMATURE PROBLEM IS COMMONLY SEEN IN THE XG AND SONATA MODELS, MANY FOUND WITHIN THE 60K WARRANTY PERIOD. ALSO STATED THAT FREQUENCY OF PROBLEM SHOULD BE CAUSE FOR TSB CONSIDERATION. *NM

Mileage: 50,000

Jul 21, 2006

DT*: THE CONTACT STATED THAT WHEN THE VEHICLE HIT A BUMP, THE ENGINE AUDIBLY MOVED UP AND DOWN WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE ENGINE MOUNTS WERE WEAK AND NEEDED TO BE REPLACED.*AK UPDATED 8/14/2006 - THE VEHICLES SHOCK ABSORBERS HAD TO BE REPLACED. THE CONSUMER BELIEVES THE ENGINE MOUNT REPAIR AND SHOCK ABSORBERS SHOULD HAVE BEEN COVERED UNDER THE VEHICLE'S WARRANTY. *NM

Mileage: 64,784

Dec 22, 2005

DT: THE CONTACT STATED THE RIGHT HAND SIDE OF THE VEHICLE WAS OUT OF ALIGNMENT BECAUSE THE CAMBERS WERE TOO FAR OUT. THE ALIGNMENT SHOP EXPLAINED TO THE CONTACT THE MAXIMUM OUT ON THE VEHICLE WAS 5.8 THIS VEHICLE WAS 5.5 ON THE RIGHT HAND SIDE AND 0.0 ON THE LEFT HAND SIDE. THIS CAUSED THE TIRES TO WEAR OUT QUICKLY EVEN WITH ROTATION. THE DEALERSHIP WOULD NOT PROVIDE ASSISTANCE. THE CONTACT WAS THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT. *AK

Mileage: 245