Home / INFINITI

Infiniti Problems & Complaints

Infiniti, Nissan's luxury brand, has accumulated 18,958 complaints across 43 tracked models with 76 reported deaths and 339 recalls. The brand's reliability varies significantly depending on the specific model year and generation. While Infiniti has produced some dependable vehicles, owners should be cautious about certain models that have developed persistent issues. The sheer volume of complaints suggests buyers need to do thorough research before purchasing.

18,958
Total Complaints
339
Total Recalls
43
Models
76
Reported Deaths

Complaints Over Time

All Infiniti Models

Model Complaints ↓ Recalls Worst Year Best Year
G35 3,702 5 2003 2009
QX60 1,516 26 2014 2026
G37 1,434 2 2009 2007
QX56 1,400 25 2004 2009
Q50 1,358 23 2014 2022
FX35 1,150 27 2004 2013
M35 1,136 26 2006 2009
QX4 772 15 2001 2006
M45 744 28 2003 2010
JX35 712 7 2013 2013
I30 690 7 2001 2004
QX50 628 11 2019 2015
Q45 612 3 1991 1993
I35 600 10 2003 2001
QX80 316 13 2015 2026
G20 254 0 1995 2002
M37 230 0 2011 2013
EX35 204 1 2008 2011
J30 200 0 1993 2000
Q60 198 6 2017 2020
QX30 180 8 2017 2019
FX45 176 26 2003 2001
QX60 HYBRID 114 9 2014 2015
G25 86 0 2011 2005
Q50 HYBRID 76 10 2014 2015
M56 62 8 2011 2013
QX70 58 2 2017 2016
Q70 52 8 2015 2018
M30 50 0 1990 1992
INFINITI 48 0 2000 1993
M 38 3 2011 2008
JX 36 1 2013 2013
FX 26 1 2010 2009
QX55 22 2 2022 2023
Q40 20 0 2015 2015
Q70L 14 6 2019 2018
FX37 12 0 2013 2013
FX50 8 0 2009 2011
M35 HYBRID 8 8 2012 2013
QX 6 2 2012 2011
EX37 4 0 2013 2013
Q70 HYBRID 4 10 2014 2014
G35 COUPE 2 0 2007 2007

Infiniti Models to Avoid

The G35 stands out with 3,702 complaints, making it the most problematic model in Infiniti's lineup. The QX60 follows with 1,516 complaints, indicating consistent issues with this three-row luxury crossover. The G37, QX56, and Q50 each have over 1,300 complaints, suggesting transmission, electrical, and engine problems are common across these sedans and SUVs. These models should be thoroughly inspected before purchase, and comprehensive warranty coverage should be a priority if buying used.

Most Reliable Infiniti Models

While Infiniti hasn't produced any standout reliability champions, newer generations of the QX60 and Q50 have shown improvement compared to earlier years. The FX series, though less commonly tracked, has fewer complaints relative to other models. Infiniti owners who prioritize reliability should consider newer model years with comprehensive service histories and have any potential issues professionally inspected.

Frequently Asked Questions

Is Infiniti reliable?

Infiniti's reliability is mixed and heavily dependent on the model and year. With nearly 19,000 complaints across 43 models, the brand is not consistently dependable. Some generations have shown acceptable reliability, but significant problematic models like the G35 make Infiniti a risky choice for buyers prioritizing dependability over luxury appeal.

What Infiniti models to avoid?

The G35 is the most complaint-heavy model with 3,702 complaints and should be approached with caution. The QX60, G37, QX56, and Q50 all exceed 1,300 complaints each. Early generations of these models are particularly problematic, and buying used examples requires extensive pre-purchase inspection.

Most reliable Infiniti?

No Infiniti model has a strong reliability track record. Newer generations of the QX60 and Q50 show improvement over their predecessors. The FX series appears to have fewer documented issues, but overall reliability among Infiniti vehicles remains below luxury brand competitors like Lexus.

Common Infiniti problems?

Infiniti owners frequently report transmission failures, electrical issues, and engine problems across multiple models. The G35 and G37 have particularly serious transmission concerns. Many models also suffer from premature interior wear, climate control failures, and suspension problems that often appear within the warranty period.