Problem Breakdown

Compare to Other Years

Complaints

Showing 20 of 38
May 11, 2024 Visibility/wiper

The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.

May 11, 2024 Structure

The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.

May 11, 2024 Visibility/wiper

The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.

May 11, 2024 Structure

The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.

Nov 29, 2023 Electrical System 159,041 mi

The contact owns a 2010 Infiniti EX Journey. The contact stated that on several occasions when the vehicle was started and when driving at various speeds the speed odometer did not. The vehicle was taken to a dealer where it was diagnosed that the instrument cluster panel needed to be replaced. The ...

Nov 29, 2023 Electrical System 159,041 mi

The contact owns a 2010 Infiniti EX Journey. The contact stated that on several occasions when the vehicle was started and when driving at various speeds the speed odometer did not. The vehicle was taken to a dealer where it was diagnosed that the instrument cluster panel needed to be replaced. The ...

Jun 22, 2020 Structure

MY DASHBOARD IS "MELTING." IT'S STICKY AND GOOEY, EMITS CHEMICAL FUMES, AND PROJECTS A GLARE OF TINY DOTS ALL OVER MY WINDSHIELD. I BEGAN NOTICING THIS AT BEGINNING 2019. DEALER SAID NOTHING THEY CAN DO (TOLD ME TO PUT A PIECE OF CARPET ON TOP OF IT). INFINITI CONSUMER AFFAIRS SAID NOTHING THEY CAN ...

Jun 22, 2020 Structure

MY DASHBOARD IS "MELTING." IT'S STICKY AND GOOEY, EMITS CHEMICAL FUMES, AND PROJECTS A GLARE OF TINY DOTS ALL OVER MY WINDSHIELD. I BEGAN NOTICING THIS AT BEGINNING 2019. DEALER SAID NOTHING THEY CAN DO (TOLD ME TO PUT A PIECE OF CARPET ON TOP OF IT). INFINITI CONSUMER AFFAIRS SAID NOTHING THEY CAN ...

Nov 13, 2016 Steering 63,000 mi

I AM WRITING THIS EMAIL DUE TO A LIFE THREATENING INCIDENT WHILE DRIVING MY 2010 INFINITI EX35(VIN:[XXX]). I WAS DRIVING THE VEHICLE ON ROUTE US1 AROUND 45-50 MILES PER HOUR WHEN THE STEERING WHEEL GOT STUCK AND WOULD NOT MOVE. I WAS IN THE FIRST LANE OF A 3 LANE ROAD AND WITH LOT OF DIFFICULTY WAS...

Nov 13, 2016 Steering 63,000 mi

I AM WRITING THIS EMAIL DUE TO A LIFE THREATENING INCIDENT WHILE DRIVING MY 2010 INFINITI EX35(VIN:[XXX]). I WAS DRIVING THE VEHICLE ON ROUTE US1 AROUND 45-50 MILES PER HOUR WHEN THE STEERING WHEEL GOT STUCK AND WOULD NOT MOVE. I WAS IN THE FIRST LANE OF A 3 LANE ROAD AND WITH LOT OF DIFFICULTY WAS...

Jan 12, 2016 Steering 58,836 mi

I STARTED MY VEHICLE THIS MORNING AND A YELLOW LIGHT WITH A KEY CAME ON FOR THE FIRST TIME, I THOUGHT IS WAS THE KEY BATTERY SO I PAID NO ATTENTION, GOT TO MY DESTINATION AND TURNED THE CAR OFF, A FEW MINUTES LATER GOT BACK INTO THE CAR TO HEAD HOME AND IT WON'T START. I WAS STUCK THERE FOR FIVE HOU...

Jan 12, 2016 Steering 58,836 mi

I STARTED MY VEHICLE THIS MORNING AND A YELLOW LIGHT WITH A KEY CAME ON FOR THE FIRST TIME, I THOUGHT IS WAS THE KEY BATTERY SO I PAID NO ATTENTION, GOT TO MY DESTINATION AND TURNED THE CAR OFF, A FEW MINUTES LATER GOT BACK INTO THE CAR TO HEAD HOME AND IT WON'T START. I WAS STUCK THERE FOR FIVE HOU...

Aug 11, 2015 Electrical System 39,500 mi

ON FRIDAY 7-AUGUST-2015 MY WIFE'S 2010 EX35 DID NOT CRANCKED. VEHICLE GOT TOWED TO INFINITI SERVICE DEPARTMENT. DIAGNOSTIC WAS RAN AND THE FAULTY PART IS THE STEERING WHEEL LOCK UNIT. A FORMER INFINITI MECHANIC TOLD ME THAT NISSAN ALTIMA'S USE THE SAME PART AND GOT RECALLED ON THOSE VEHICLES. HE ALS...

Aug 11, 2015 Electrical System 39,500 mi

ON FRIDAY 7-AUGUST-2015 MY WIFE'S 2010 EX35 DID NOT CRANCKED. VEHICLE GOT TOWED TO INFINITI SERVICE DEPARTMENT. DIAGNOSTIC WAS RAN AND THE FAULTY PART IS THE STEERING WHEEL LOCK UNIT. A FORMER INFINITI MECHANIC TOLD ME THAT NISSAN ALTIMA'S USE THE SAME PART AND GOT RECALLED ON THOSE VEHICLES. HE ALS...

Dec 4, 2014 Air Bags

INFINITI REFUSES TO TELL ME WHETHER OR NOT MY 2010 EX 35 HAS A TAKATA AIRBAG. *TR

Dec 4, 2014 Air Bags

INFINITI REFUSES TO TELL ME WHETHER OR NOT MY 2010 EX 35 HAS A TAKATA AIRBAG. *TR

Jan 22, 2013 Power Train 6,874 mi

TL* THE CONTACT OWNS A 2010 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND THEN LUNGED IN REVERSE. THE VEHICLE THEN SUDDENLY AND RAP...

Jan 22, 2013 Power Train 6,874 mi

TL* THE CONTACT OWNS A 2010 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND THEN LUNGED IN REVERSE. THE VEHICLE THEN SUDDENLY AND RAP...

Dec 21, 2012 Fuel/propulsion System 25,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. ...

Dec 21, 2012 Fuel/propulsion System 25,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. ...

Dec 31, 2011 Engine And Engine Cooling 30,000 mi

ENGINE FAILED DUE TO OIL PROBLEM WITHOUT ANY WARNING.

Dec 31, 2011 Engine And Engine Cooling 30,000 mi

ENGINE FAILED DUE TO OIL PROBLEM WITHOUT ANY WARNING.

Sep 16, 2011 Unknown Or Other

SIDE MIRRORS ARE HINDERING SIGHT - VERY LARGE BLIND SPOT ON EACH SIDE. I HAVE ALMOST HIT PEOPLE IN INTERSECTIONS. THE MIRRORS ARE TOO LARGE AND IT A VERY DANGEROUS DESIGN FLAW. *TT

Sep 16, 2011 Unknown Or Other

SIDE MIRRORS ARE HINDERING SIGHT - VERY LARGE BLIND SPOT ON EACH SIDE. I HAVE ALMOST HIT PEOPLE IN INTERSECTIONS. THE MIRRORS ARE TOO LARGE AND IT A VERY DANGEROUS DESIGN FLAW. *TT

May 16, 2011 Power Train 6,000 mi

TL*THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED THAT WHEN HE SHIFTED INTO SPORTS MODE, THE VEHICLE STOPPED MOVING. THE FAILURE OCCURRED TWICE. HE HAD TO QUICKLY SHIFT BACK TO DRIVE IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THEY COULD NOT DUPLICA...

May 16, 2011 Power Train 6,000 mi

TL*THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED THAT WHEN HE SHIFTED INTO SPORTS MODE, THE VEHICLE STOPPED MOVING. THE FAILURE OCCURRED TWICE. HE HAD TO QUICKLY SHIFT BACK TO DRIVE IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THEY COULD NOT DUPLICA...

Apr 23, 2011 Power Train 12,452 mi

MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR

Apr 23, 2011 Power Train 12,452 mi

MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR

Apr 23, 2011 Power Train 12,452 mi

MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR

Apr 23, 2011 Power Train 12,452 mi

MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR

Sep 3, 2010 Power Train 4,000 mi

I AM HAVING 'ACCELERATOR LAG'; MANY TIMES WHEN I TRY TO ACCELERATE THE CAR FROM A STOP, IT WILL MOVE VERY SLOW. THIS IS VERY DANGEROUS WHEN I AM PULLING OUT IN FAST TRAFFIC. I TRIED TO HAVE THIS REPAIRED AT MY DEALER, BUT THEY SAID THEY HAD NO FIX FOR THIS. *TR

Sep 3, 2010 Power Train 4,000 mi

I AM HAVING 'ACCELERATOR LAG'; MANY TIMES WHEN I TRY TO ACCELERATE THE CAR FROM A STOP, IT WILL MOVE VERY SLOW. THIS IS VERY DANGEROUS WHEN I AM PULLING OUT IN FAST TRAFFIC. I TRIED TO HAVE THIS REPAIRED AT MY DEALER, BUT THEY SAID THEY HAD NO FIX FOR THIS. *TR

Mar 23, 2010 Vehicle Speed Control 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASH...

Mar 23, 2010 Unknown Or Other 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASH...

Mar 23, 2010 Equipment Adaptive/mobility 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASH...

Mar 23, 2010 Vehicle Speed Control 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASH...

Mar 23, 2010 Unknown Or Other 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASH...

Mar 23, 2010 Equipment Adaptive/mobility 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASH...