18
Complaints
4
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 18 of 18
May 2, 2021

THE ENTIRE DASH OF MY VEHICLE IS COVERED WITH BUBBLES BECAUSE OF AN INFERIOR PRODUCT IN PRODUCTION. THESE BECOME WORSE EVERY SUMMER BECAUSE OF THE HEAT AND THE DASH BECOMES A GOOEY MESS. HOW CAN I BE SURE THAT THE AIRBAG WILL DEPLOY OR DEPLOY CORRECTLY WHEN THIS MESS IS ALL OVER IT? I WAS NEVER MADE AWARE OF ANY RECALL, BUT WHEN CONTACTING THE COMPANY WAS TOLD IT WAS PAST DEADLINE AND THEY WOULD DO NOTHING. I WANT TO BE SURE THAT IF THE AIRBAG IS NEEDED, THAT IT WILL WORK CORRECTLY.

May 2, 2021

THE ENTIRE DASH OF MY VEHICLE IS COVERED WITH BUBBLES BECAUSE OF AN INFERIOR PRODUCT IN PRODUCTION. THESE BECOME WORSE EVERY SUMMER BECAUSE OF THE HEAT AND THE DASH BECOMES A GOOEY MESS. HOW CAN I BE SURE THAT THE AIRBAG WILL DEPLOY OR DEPLOY CORRECTLY WHEN THIS MESS IS ALL OVER IT? I WAS NEVER MADE AWARE OF ANY RECALL, BUT WHEN CONTACTING THE COMPANY WAS TOLD IT WAS PAST DEADLINE AND THEY WOULD DO NOTHING. I WANT TO BE SURE THAT IF THE AIRBAG IS NEEDED, THAT IT WILL WORK CORRECTLY.

Apr 11, 2021

I'VE CALLED INFINITI AND ANOTHER NUMBER ON A LETTER I KEEP GETTING 877-481-0083 MANY, MANY TIMES AND TOLD THEM I HAVE NOT OWNED THIS CAR FOR OVER 15-YEARS AND FOR THEM TO TAKE MY NAME OFF THE LIST. NO LUCK AND THEY ARE WASTING TIME AND MONEY AND NOT FINDING THE REAL OWNER!!!

Apr 11, 2021

I'VE CALLED INFINITI AND ANOTHER NUMBER ON A LETTER I KEEP GETTING 877-481-0083 MANY, MANY TIMES AND TOLD THEM I HAVE NOT OWNED THIS CAR FOR OVER 15-YEARS AND FOR THEM TO TAKE MY NAME OFF THE LIST. NO LUCK AND THEY ARE WASTING TIME AND MONEY AND NOT FINDING THE REAL OWNER!!!

Aug 7, 2020 Crash 100,000 mi

TL* THE CONTACT OWNED A 2007 INFINITI FX 3.5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HER BRAKES FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A WITNESS INFORMED THE CONTACT THAT THE BRAKE LIGHTS WERE ON BUT NOTICED THAT HER VEHICLE WAS NOT COMING TO A STOP. THE PARAMEDICS WERE CALLED TO THE SCENE AND THE CONTACT AND HER TWO CHILDREN WERE TRANSPORTED TO A LOCAL HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR INJURIES TO HER NOSE, RIGHT KNEE, AND RIGHT SHOULDER. THE CONTACT'S SON WAS TREATED FOR MULTIPLE SCARS TO THE LEFT SIDE OF HIS BODY, HE ALSO EXPERIENCED SORENESS AS A RESULT OF THE ACCIDENT. THE CONTACT'S OTHER CHILD DID NOT SUSTAIN ANY INJURIES; THE OTHER DRIVER WAS NOT INJURED IN THE ACCIDENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED INITIALLY TO AN INDEPENDENT TOW YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT'S INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR INSPECTION; THE VEHICLE WAS THEN DETERMINED TO BE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Aug 7, 2020 Crash 100,000 mi

TL* THE CONTACT OWNED A 2007 INFINITI FX 3.5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HER BRAKES FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A WITNESS INFORMED THE CONTACT THAT THE BRAKE LIGHTS WERE ON BUT NOTICED THAT HER VEHICLE WAS NOT COMING TO A STOP. THE PARAMEDICS WERE CALLED TO THE SCENE AND THE CONTACT AND HER TWO CHILDREN WERE TRANSPORTED TO A LOCAL HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR INJURIES TO HER NOSE, RIGHT KNEE, AND RIGHT SHOULDER. THE CONTACT'S SON WAS TREATED FOR MULTIPLE SCARS TO THE LEFT SIDE OF HIS BODY, HE ALSO EXPERIENCED SORENESS AS A RESULT OF THE ACCIDENT. THE CONTACT'S OTHER CHILD DID NOT SUSTAIN ANY INJURIES; THE OTHER DRIVER WAS NOT INJURED IN THE ACCIDENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED INITIALLY TO AN INDEPENDENT TOW YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT'S INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR INSPECTION; THE VEHICLE WAS THEN DETERMINED TO BE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Jun 15, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE INFINITI BEACHWOOD DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 15, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE INFINITI BEACHWOOD DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

May 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Oct 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 20, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 20, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 27, 2014 Crash 80,000 mi

TL* THE CONTACT OWNS A 2007 INFINITY FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH IN INCLEMENT WEATHER, THE VEHICLE LOST CONTROL AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO A HOSPITAL WHERE INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 80,000.

Jun 27, 2014 Crash 80,000 mi

TL* THE CONTACT OWNS A 2007 INFINITY FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH IN INCLEMENT WEATHER, THE VEHICLE LOST CONTROL AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO A HOSPITAL WHERE INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 80,000.

Nov 20, 2011 73,000 mi

FX35 2007 INFINITI AIR BAG LIGHT CAME ON WITHOUT AN ACCIDENT OR ANY INCIDENT OCCURRING ON 3 NOVEMBER 2011. VEHICLE WAS PARKED FOR ABOUT AND HOUR WITH NO INCIDENT OCCURRING DURING THAT TIME. VEHICLE HAD APPROXIMATELY 73,350 MILES WHEN AIR BAG LIGHT CAME ON. TOOK VEHICLE TO INIFINITI SERVICE LOCATION IN ALEXANDRIA, VA AND WAS TOLD THAT CODE 1054 APPEARED AND THE DRIVER SIDE AIRBAG, SPIRAL CABLE AND DIAGNOSTIC CONTROL UNIT NEEDED TO BE REPLACED AND THAT IT WOULD COST $2202.50 TO REPLACE THE ITEMS. HE STATED IT WAS NOT A RECALL ON THIS PROBLEM BUT FROM WHAT THEY HAVE SEEN IN THE PAST WHEN IT HAD OCCURRED THE ONLY THING TO FIX THE PROBLEM WOULD BE TO REPLACE THE ITEMS MENTIONED ABOVE. THEY RESET THE AIRBAG LIGHT AS A 1ST STEP BUT STATED THAT IF IT CAME BACK I WOULD HAVE TO REPLACE THE ITEMS BECAUSE IT IS A SAFETY ISSUE. IT COULD PREVENT THE AIRBAG FROM DEPLOYING IF NEEDED. THE LIGHT CAME BACK ON THE SAME DAY THAT I PICKED UP MY VEHICLE, 18 NOVEMBER 2011. I RESEARCHED AND FOUND SEVERAL COMPLAINTS ONLINE ABOUT THIS PROBLEM. IT SHOULD A RECALL DUE TO THE SAFETY ISSUE AND THE MANUFACTURER SHOULD BE LIABLE FOR THIS SAFETY CONCERN. *TR

Nov 20, 2011 73,000 mi

FX35 2007 INFINITI AIR BAG LIGHT CAME ON WITHOUT AN ACCIDENT OR ANY INCIDENT OCCURRING ON 3 NOVEMBER 2011. VEHICLE WAS PARKED FOR ABOUT AND HOUR WITH NO INCIDENT OCCURRING DURING THAT TIME. VEHICLE HAD APPROXIMATELY 73,350 MILES WHEN AIR BAG LIGHT CAME ON. TOOK VEHICLE TO INIFINITI SERVICE LOCATION IN ALEXANDRIA, VA AND WAS TOLD THAT CODE 1054 APPEARED AND THE DRIVER SIDE AIRBAG, SPIRAL CABLE AND DIAGNOSTIC CONTROL UNIT NEEDED TO BE REPLACED AND THAT IT WOULD COST $2202.50 TO REPLACE THE ITEMS. HE STATED IT WAS NOT A RECALL ON THIS PROBLEM BUT FROM WHAT THEY HAVE SEEN IN THE PAST WHEN IT HAD OCCURRED THE ONLY THING TO FIX THE PROBLEM WOULD BE TO REPLACE THE ITEMS MENTIONED ABOVE. THEY RESET THE AIRBAG LIGHT AS A 1ST STEP BUT STATED THAT IF IT CAME BACK I WOULD HAVE TO REPLACE THE ITEMS BECAUSE IT IS A SAFETY ISSUE. IT COULD PREVENT THE AIRBAG FROM DEPLOYING IF NEEDED. THE LIGHT CAME BACK ON THE SAME DAY THAT I PICKED UP MY VEHICLE, 18 NOVEMBER 2011. I RESEARCHED AND FOUND SEVERAL COMPLAINTS ONLINE ABOUT THIS PROBLEM. IT SHOULD A RECALL DUE TO THE SAFETY ISSUE AND THE MANUFACTURER SHOULD BE LIABLE FOR THIS SAFETY CONCERN. *TR