16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Jun 22, 2023

The Suspension Subframe Crossmember (Front) Part Number: 544B2-EG300 Supersession(s): 544B2EG300 Fits Infiniti G35’s (2007-2009) Have issues where it starts to rust on all areas of it . This includes the joints of the cross member and support areas. The rusting that occurs definitely impacts the structural integrity of the part and it can very well be a safety issue and a fatality waiting to occur . The cost of replacing this part may vary , as prices range from $473.00 +tax to $937.00 + tax not including labor cost that associates with the getting this unit replaced .

Jun 22, 2023

The Suspension Subframe Crossmember (Front) Part Number: 544B2-EG300 Supersession(s): 544B2EG300 Fits Infiniti G35’s (2007-2009) Have issues where it starts to rust on all areas of it . This includes the joints of the cross member and support areas. The rusting that occurs definitely impacts the structural integrity of the part and it can very well be a safety issue and a fatality waiting to occur . The cost of replacing this part may vary , as prices range from $473.00 +tax to $937.00 + tax not including labor cost that associates with the getting this unit replaced .

Nov 11, 2022

Brought car in for any state inspection and found the front suspension crossmember to 100% rusted thru. Car failed inspection. Found out that this is a common failure on this model of infiniti. In addition replacement part is on national back order. So on top of a poorly designed part they are unable to keep them in stock.

Nov 11, 2022

Brought car in for any state inspection and found the front suspension crossmember to 100% rusted thru. Car failed inspection. Found out that this is a common failure on this model of infiniti. In addition replacement part is on national back order. So on top of a poorly designed part they are unable to keep them in stock.

Jul 21, 2022 130,000 mi

The contact owns a 2008 Infiniti G35. The contact stated that while at a complete stop, there was an abnormal popping sound as the rear-end of the vehicle lowered to the pavement upon depression of the accelerator pedal. Upon inspection of the vehicle, the contact discovered that the rear subframe was detached from the vehicle. The contact initially towed the vehicle home and then to an independent mechanic. The mechanic discovered that the rubber bushings that held the subframe was not a strong reinforcement to hold the subframe in place. The contact notified several dealers about the failure and each informed him that they were unaware of such a failure. The dealers informed him that he had to purchase an entire new subframe which could contain the same defective rubber bushings. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 130,000.

Jul 21, 2022 130,000 mi

The contact owns a 2008 Infiniti G35. The contact stated that while at a complete stop, there was an abnormal popping sound as the rear-end of the vehicle lowered to the pavement upon depression of the accelerator pedal. Upon inspection of the vehicle, the contact discovered that the rear subframe was detached from the vehicle. The contact initially towed the vehicle home and then to an independent mechanic. The mechanic discovered that the rubber bushings that held the subframe was not a strong reinforcement to hold the subframe in place. The contact notified several dealers about the failure and each informed him that they were unaware of such a failure. The dealers informed him that he had to purchase an entire new subframe which could contain the same defective rubber bushings. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 130,000.

Jul 17, 2016

I HAVE A 2008 INFINITI G35 VEHICLE. I RECENTLY DISCOVERED A RUST HOLE IN THE LOWER RIGHT PASSENGER DOOR FRAME. I TOOK MY VEHICLE TO INFINITI OF SCOTTSDALE WHERE I PURCHASED THE CAR TO HAVE THEM INSPECT AND EXPLAIN HOW THIS RUST HOLE HAPPENED. I'VE TAKEN GREAT CARE OF THIS CAR AND HAVE IT ROUTINELY SERVICED AND WASHED AND PARKED IN THE GARAGE. THE INFINITI DEALER SUGGESTED I REPORT THE RUST HOLE TO INFINITI CONSUMER AFFAIRS - WHICH I'VE DONE. INFINITI CONSUMER AFFAIRS THEN SENT ME BACK TO INFINITI OF SCOTTSDALE TO HAVE REPAIRS MADE ON THE CAR. UNFORTUNATELY, IT WAS DISCOVERED THAT THE RUST HOLE IN THE DOOR WAS JUST THE "TIP OF THE ICEBERG" IN TERMS OF RUST DAMAGE TO MY VEHICLE. THE DEALER BODY SHOP FOUND THAT THE RAINWATER DRAIN LINES FOR THE VEHICLE WERE IMPROPERLY ROUTED BY THE MANUFACTURER AND WATER HAS BEEN DRAINING DIRECTLY INTO THE FRAME RESULTING IN NEARLY HALF OF THE VEHICLE BEING RUSTED OUT. THE COST TO REPAIR THE VEHICLE NOW VASTLY EXCEEDS THE LIMITED FUNDS APPROVED BY INFINITI CONSUMER AFFAIRS. I'M TOLD THAT BECAUSE MY WARRANTY ON THE CAR JUST EXPIRED THIS LAST NOVEMBER, THERE IS NOTHING THAT INFINITI CONSUMER AFFAIRS CAN DO TO FURTHER HELP. THE VEHICLE ONLY HAS 63,000 MILES ON IT AND I'M STILL FINANCING IT AND YET IT NOW IS HALF-RUSTED DUE TO CIRCUMSTANCES OUTSIDE OF MY CONTROL. I'M CONCERNED ABOUT THE OPERATIONAL SAFETY OF DRIVING A CAR WITH THIS MUCH RUST. I USE MY VEHICLE TO ROUTINELY TRANSPORT MY YOUNG CHILDREN TO AND FROM SCHOOL AND TO THEIR SPORTS ACTIVITIES. I'M ALSO CONCERNED THAT EVEN IF REPAIRS COULD BE MADE, THIS DAMAGE SIGNIFICANTLY IMPACTS THE POTENTIAL RESALE VALUE OF THE VEHICLE. I WOULD HOPE THAT A DEFECTIVE MANUFACTURING EVENT WOULD HAVE BEEN CORRECTED AND THAT MY CAR WOULD EITHER BE FIXED OR REPLACED IN ORDER TO NOT COMPROMISE MY SAFETY AND THE SAFETY OF MY FAMILY.

Jul 17, 2016

I HAVE A 2008 INFINITI G35 VEHICLE. I RECENTLY DISCOVERED A RUST HOLE IN THE LOWER RIGHT PASSENGER DOOR FRAME. I TOOK MY VEHICLE TO INFINITI OF SCOTTSDALE WHERE I PURCHASED THE CAR TO HAVE THEM INSPECT AND EXPLAIN HOW THIS RUST HOLE HAPPENED. I'VE TAKEN GREAT CARE OF THIS CAR AND HAVE IT ROUTINELY SERVICED AND WASHED AND PARKED IN THE GARAGE. THE INFINITI DEALER SUGGESTED I REPORT THE RUST HOLE TO INFINITI CONSUMER AFFAIRS - WHICH I'VE DONE. INFINITI CONSUMER AFFAIRS THEN SENT ME BACK TO INFINITI OF SCOTTSDALE TO HAVE REPAIRS MADE ON THE CAR. UNFORTUNATELY, IT WAS DISCOVERED THAT THE RUST HOLE IN THE DOOR WAS JUST THE "TIP OF THE ICEBERG" IN TERMS OF RUST DAMAGE TO MY VEHICLE. THE DEALER BODY SHOP FOUND THAT THE RAINWATER DRAIN LINES FOR THE VEHICLE WERE IMPROPERLY ROUTED BY THE MANUFACTURER AND WATER HAS BEEN DRAINING DIRECTLY INTO THE FRAME RESULTING IN NEARLY HALF OF THE VEHICLE BEING RUSTED OUT. THE COST TO REPAIR THE VEHICLE NOW VASTLY EXCEEDS THE LIMITED FUNDS APPROVED BY INFINITI CONSUMER AFFAIRS. I'M TOLD THAT BECAUSE MY WARRANTY ON THE CAR JUST EXPIRED THIS LAST NOVEMBER, THERE IS NOTHING THAT INFINITI CONSUMER AFFAIRS CAN DO TO FURTHER HELP. THE VEHICLE ONLY HAS 63,000 MILES ON IT AND I'M STILL FINANCING IT AND YET IT NOW IS HALF-RUSTED DUE TO CIRCUMSTANCES OUTSIDE OF MY CONTROL. I'M CONCERNED ABOUT THE OPERATIONAL SAFETY OF DRIVING A CAR WITH THIS MUCH RUST. I USE MY VEHICLE TO ROUTINELY TRANSPORT MY YOUNG CHILDREN TO AND FROM SCHOOL AND TO THEIR SPORTS ACTIVITIES. I'M ALSO CONCERNED THAT EVEN IF REPAIRS COULD BE MADE, THIS DAMAGE SIGNIFICANTLY IMPACTS THE POTENTIAL RESALE VALUE OF THE VEHICLE. I WOULD HOPE THAT A DEFECTIVE MANUFACTURING EVENT WOULD HAVE BEEN CORRECTED AND THAT MY CAR WOULD EITHER BE FIXED OR REPLACED IN ORDER TO NOT COMPROMISE MY SAFETY AND THE SAFETY OF MY FAMILY.

Mar 3, 2015 42,500 mi

THE VEHICLE'S DASHBOARD IS MELTING, STICKY, GOOEY PROJECTING A BLINDING GLARE ON THE WINDSHIELD. *TR

Mar 3, 2015 42,500 mi

THE VEHICLE'S DASHBOARD IS MELTING, STICKY, GOOEY PROJECTING A BLINDING GLARE ON THE WINDSHIELD. *TR

Oct 13, 2014

DASHBOARD CRACKING AND MELTING, CAR IS GARAGED MOST OF THE TIME- MELTING ON TOP OF DASHBOARD AND CRACKING IN FRONT AREA EVEN BELOW AIRBAG. *TR

Oct 13, 2014

DASHBOARD CRACKING AND MELTING, CAR IS GARAGED MOST OF THE TIME- MELTING ON TOP OF DASHBOARD AND CRACKING IN FRONT AREA EVEN BELOW AIRBAG. *TR

Oct 7, 2014

THE DASH BOARD IS STICKY AND MELTING AND CAUSING GLARE ON THE WINDSHIELD. LAST COMPLAINT HAS INCORRECT VIN . *TR

Oct 7, 2014

DASHBOARD IS STICKY AND MELTING CAUSING GLARE ON WINDSHIELD. *TR

Oct 7, 2014

THE DASH BOARD IS STICKY AND MELTING AND CAUSING GLARE ON THE WINDSHIELD. LAST COMPLAINT HAS INCORRECT VIN . *TR

Oct 7, 2014

DASHBOARD IS STICKY AND MELTING CAUSING GLARE ON WINDSHIELD. *TR